Investor Presentation - FY2021 Second Quarter 1 - Steelcase
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Steelcase Q2, 2021 Investment thesis Proven track record We believe the office will continue to be very relevant Liquidity position is very strong Industry leader in a changing workplace environment Experienced management team led company through previous cycles 2
Steelcase Q2, 2021 We are a respected leader — Greatest global market share — $3.7 billion revenue in FY2020 — $358 million adjusted EBITDA in FY2020 — 1.4x total debt/adjusted EBITDA (FY2020 year-end) — ~12,700 employees — ~800 Steelcase dealer locations — Recognized for innovative design, sustainability leadership and civic engagement — Named one of the World’s Most Admired Companies by Fortune for fourteen years — Multinational Finalist in the Circulars Awards – presented by World Economic Forum for circular economy leadership — UN Global Compact participant since 2009, member of the CE 100 — SILQ™ received multiple design and innovation awards, including a Product Design Award in the prestigious Red Dot Awards — 100% Corporate Equality Index by the Human Rights Campaign Foundation — 2019 Breakfast of Corporate Champions Honored Company by the Women’s Forum on New York 3
Steelcase Q2, 2021 We have a proven track record of managing through a cycle Adjusted Operating Income (Million) Revenue (Billion) $300 $3.7B $4.0 $3.4B $3.5 $250 $3.0B $3.0 $200 $2.3B $2.5 $150 $2.0 $1.5 $100 $1.0 $50 $0.5 $0 $- FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 TFQ Adjusted Operating Income ($ Million) Revenue ($ Billion) 4
Steelcase Q2, 2021 Our global capability makes us a preferred partner for leading organizations ~800 Steelcase dealer locations 45 Primary locations in 17 countries 15 Manufacturing locations, including 9 outside North America 5
Steelcase Q2, 2021 Our global scale makes us a preferred partner for leading organizations GLOBAL OFFICE FURNITURE MARKET REVENUE* ($ IN BILLIONS) $4.0 Home Country Other $3.5 Outside Home Country Category 10% $3.0 $2.5 EMEA 18% $2.0 $1.5 Americas $1.0 72% $0.5 $- Steelcase Herman Miller Haworth HNI** Knoll Kokuyo** Okamura** *Most recently published annual data and/or internal estimates **Only office furniture segments included 6
Steelcase Q2, 2021 We employ user-based research to drive innovation Develop insights on work, Provide products, strategies Create a robust research network workers and the workplace and customer solutions Select Research Partners — Georgia Tech Manufacturing Institute — IDEO — Institute for the Future — MaRS — Michigan State University — Microsoft (Research + Global Real Estate Six-step research & Security + Envisioning Group) and design process — MIT (Media Lab + Self-Assembly Lab) — Ohio State University — Seamless — Tableau — University Florida Health — University of Illinois at Chicago- Institute for Healthcare Delivery Design — University of Melbourne Steelcase solutions are based on a — University of Michigan human-centered design approach that — University of Nuremberg-Erlangen includes extensive observation and MaDLab consultation with people who use — Virginia Tech spaces every day. 7
Steelcase Q2, 2021 We serve leading organizations to create places that amplify the performance of people, teams and enterprise CORPORATE EDUCATION HEALTHCARE Office construction spending Education construction spending Healthcare construction spending 77 85 46 68 69 92 97 101 105 43 43 56 85 40 41 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 Source: U.S. Census Bureau (in US $,billions) 8
Steelcase Q2, 2021 Sustainability is a lens for innovation and growth contributing to the financial wellbeing of our company We deliver meaningful economic, environmental and social impact. Our Corporate Values Carbon Neutral Now. Carbon Negative Next. We believe every team Steelcase is now carbon neutral and we plan to become member, in every location, carbon negative by 2030 — decades ahead of the Paris lives our shared Steelcase Agreement mandate values. 34% 83% Act with integrity Reduction in greenhouse Decrease in Volatile Organic Tell the truth gas emissions since 2010 Compounds (VOCs) air Keep commitments emissions since 2010 Excel Treat people with dignity 36% Six times and respect Reduction in waste to Steelcase received perfect Promote positive landfill since 2010 levels score of 100 points on the relationships Corporate Equality Index Protect the environment Source: Steelcase 2020 Impact Report 9
Steelcase Q2, 2021 Our diverse, experienced Board of Directors serve to promote our growth and success Lawrence J. Blanford Timothy C.E. Brown Connie K. Duckworth James P. Keane Todd P. Kelsey Jennifer C. Niemann Retired; formerly Executive Chair, IDEO Retired; formerly Partner President and Chief President and Chief Executive President and Chief President and Chief and Managing Director, Executive Officer, Plexus Corp. Executive Officer, Executive Officer, Green Goldman, Sachs & Co. Officer, Steelcase Inc. Forward Space, LLC Mountain Coffee Roasters, Inc. Robert C. Pew III Cathy D. Ross Catherine C.B. Schmelter Peter M. Wege II Linda K. Williams Kate Pew Wolters Chair of the Board of Retired; formerly Executive SVP, Chief Transformation Chairman of the Board of Chief Audit Executive and Philanthropist; President, Kate Directors, Steelcase Inc.; Vice President and Chief Officer, TreeHouse Foods, Inc. Directors, Contract VP, Enterprise Risk and Richard Wolters Private Investor Financial Officer, Federal Pharmaceuticals Limited Management, Hewlett Foundation; Chair, Steelcase Express Corporation Packard Enterprise Foundation 10
Steelcase Q2, 2021 U.S. industry macro-factors had been supportive of growth before the COVID-19 pandemic CORPORATE PROFITS AFTER-TAX (U.S.) UNEMPLOYMENT (U.S.) THE CONFERENCE BOARD With IVA and CCA adjustments Unemployment Rate (%) MEASURE OF CEO CONFIDENCE (U.S.) (Year-over-Year % change) 15% 80 10% 0% 10% 60 -10% 40 5% -20% 20 0% 0 -30% Q1 2015 Q2 2020 Jan 2015 Aug 2020 Jan 2015 Jul 2020 NON-RESIDENTIAL FIXED INVESTMENT (U.S.) ARCHITECTURAL BILLING INDEX (U.S.) Equipment (In US$, billions) (Billings $ billions) 60 1,300 1,250 50 1,200 40 1,150 1,100 30 1,050 20 1,000 Q1 2015 Q2 2020 Jan 2015 Jul 2020 11 Sources: BEA, BLS, CEO Conference Board, AIA
Steelcase Q2, 2021 EMEA industry macro-factors had been supportive of growth before the COVID-19 pandemic GERMANY REAL GDP GROWTH FRANCE REAL GDP GROWTH UK REAL GDP GROWTH SPAIN REAL GDP GROWTH 5% 5% 5% 5% 0% 0% 0% 0% -5% -5% -5% -5% -10% -10% -10% -10% -15% -15% Update -15% -15% -20% -20% -20% -20% -25% -25% -25% -25% Q1 2015 Q2 2020 Q1 2015 Q2 2020 Q1 2015 Q2 2020 Q1 2015 Q2 2020 HARMONIZED UNEMPLOYMENT RATE OIL PRICE PER BARREL (BRENT INDEX) (seasonally adjusted) 25% $100 20% $80 Spain 15% $60 Italy 10% $40 Eurozone France 5% Germany $20 0% $- Jan 2015 Jul 2020 Jan 2015 Sept 2020 12 Sources: Eurostat Energy Information Administration
Steelcase Q2, 2021 Companies may continue to prioritize work environments in order to support returning to the office What strategies are you using to C-suite engagement places higher emphasis on performance attract + retain talent? Modernizing working environment 44% 42% 6% 86% Performance (could now Favors Decision criteria Learning & development programs SCS value include safety) proposition 42% 43% 85% Improving compensation packages 26% 53% 79% Implementing flexible ways of working More 35% 42% 75% Aesthetic/price/ historical functionality Changing employee dress code 19% 33% 52% Facilities & C-Suite To a large extent To some extent Procurement Decision Maker PwC 21st CEO Survey, Talent 2018 13
Steelcase Q2, 2021 Extreme work from home (WFH) strategies are not viable Productivity Collaboration Wellbeing Productivity decreased by: Collaboration decreased by: Wellbeing decreased by: Lower employee engagement Less time spent working with Non-ergonomic home others workspaces Lack of proximity and social accountability Unnatural conversation flow Longer workdays during virtual meetings Suboptimal home offices Feeling socially isolated Lack of serendipitous interactions 14 Sources: Steelcase COVID-19 Global Study, April 2020, Gensler’s U.S. Work from Home Survey 2020
Steelcase Q2, 2021 Offices of the future will require changes to meet emerging needs Leaders plan to add physical separation of 6 feet workspaces and install physical barriers between workstations Leaders indicate increased demand for… Modular, flexible furniture Antiviral surfaces Collaboration rooms to support distributed workers Workplaces must become part of an ecosystem of places as more organizations consider satellite office locations and WFH policies 15 Sources: Steelcase COVID-19 Global Study, April 2020, McKinsey & Company: How US Companies Are Planning for a Safe Return to the Workplace, June 2020
Steelcase Q2, 2021 The conversation around the outlook for the physical office is changing Morgan Stanley CEO Sees a At JP Morgan traders Facebook will buy Future for the Bank With return to office ‘Much Less Real Estate’ REI’s unused Bellevue HQ Half of Facebook workers Amazon invests $1.4B into new offices in U.S. could work remotely within tech hubs 10 years At JP Morgan, productivity Twitter makes WFH falls for staff working at a permanent change home for some employees Early COVID More recent 16 Sources: Bloomberg, Wall Street Journal
Steelcase Q2, 2021 Our investment in new and enhanced products accelerated in the last three years, and we launched new product offerings that expanded our addressable market Simpler Broader price Ancillary / Informal Innovative workstations points spaces offerings 17
Steelcase Q2, 2021 We established partnerships with other companies to increase the breadth of our product offering 18
Steelcase Q2, 2021 We invested over $300 million to enhance our offering through acquisitions Broaden Strong, Growth Channel Addressable Stable Model Leverage Market Management Revenue: ~£69 million* ~$82 million* ~$37 million* Acquisition Date: August 2018 May 2018 November 2017 19
Steelcase Q2, 2021 We have generated strong cash flows to fund growth investments and shareholder return CASH FLOW FROM OPERATIONS AND ADJUSTED EBITDA CAPITAL EXPENDITURES VS. DEPRECIATION AND AMORTIZATION MARGINS ($ MILLIONS) ($ MILLIONS) Cash Flow From Operations $400 Adjusted EBITDA Margin 10% Capital Expenditures D&A $100 8% $300 6% $200 4% $100 2% $0 * $0 0% FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20 TFQ * Includes $26 for Replacement Corporate Aircraft QUARTERLY DIVIDENDS PAID PER SHARE DIVIDENDS AND SHARE REPURCHASES ($ MILLIONS) $0.16 Dividends Repurchases $0.12 $100 $0.08 $0.04 $0.00 Q1 Q2 $0 FY21 FY16 FY17 FY18 FY19 FY20 TFQ FY16 20
Steelcase Q2, 2021 Our investments in the business generated strong return on invested capital before impact of pandemic in most recent two quarters ADJUSTED RETURN ON INVESTED CAPITAL (ROIC) & ADJUSTED EBITDA ($M) (% Adjusted Net Income of Average Capital) ROIC Adj EBITDA 16.0% $400 14.3% 13.8% 14.0% 13.3% $350 12.0% 11.9% 12.0% $300 10.9% 10.0% $250 8.0% $200 6.0% $150 4.0% $100 2.0% $50 0.0% $0 FY16 FY17 FY18 FY19 FY20 TFQ 21
Steelcase Q2, 2021 Our balance sheet remained strong in Q2 and provides stability through business cycles Q2 FY21, $ MILLION Credit facility covenant information $1,500 (1) maximum leverage ratio covenant, which is measured by the ratio of indebtedness less liquidity to trailing four quarter adjusted EBITDA (as defined in the credit agreement) and is required to be less than 3:5:1 Cash $1,000 Equity (2) minimum interest coverage ratio covenant, which is measured by Credit the ratio of trailing four quarter adjusted EBITDA (as defined in the Facility credit agreement) to trailing four quarter interest expense and is COLI required to be no less than 3:0:1. $500 Cash Debt As of August 28, 2020, we were in compliance with all covenants under the facility. $0 Liquidity Profile Capital Base 22
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Appendix Forward-looking statements From time to time, in written and oral statements, we uncertainties that could cause actual results to vary from discuss our expectations regarding future events and our expectations because of factors such as, but not limited our plans and objectives for future operations. to, competitive and general economic conditions domestically and internationally; acts of terrorism, war, These forward-looking statements discuss goals, intentions governmental action, natural disasters, pandemics, and and expectations as to future trends, plans, events, results other Force Majeure events; the COVID-19 pandemic and of operations or financial condition, or state other the actions taken by various governments and third parties information relating to us, based on current beliefs of to combat the pandemic; changes in the legal and management as well as assumptions made by, and regulatory environment; changes in raw material, information currently available to, us. Forward-looking commodity and other input costs; currency fluctuations; statements generally are accompanied by words such as changes in customer demand; and the other risks and “anticipate,” “believe,” “could,” “estimate,” “expect,” contingencies detailed in our most recent Annual Report on “forecast,” “intend,” “may,” “possible,” “potential,” “predict,” Form 10-K and our other filings with the Securities and “project,” “target” or other similar words, phrases or Exchange Commission. We undertake no obligation to expressions. Although we believe these forward-looking update, amend or clarify forward-looking statements, statements are reasonable, they are based upon a number whether as a result of new information, future events or of assumptions concerning future conditions, any or all of otherwise. which may ultimately prove to be inaccurate. Forward-looking statements involve a number of risks and 24
Appendix Segment revenue and earnings AMERICAS – REVENUE EMEA – REVENUE OTHER CATEGORY – REVENUE (US$ millions) (US$ millions) (US$ millions) $2,673 $2,470 $2,256 $2,232 $2,194 $2,322 $670 $617 $580 $521 $524 $356 $381 $504 $338 $283 $297 $301 FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20 TFQ AMERICAS – ADJUSTED OPERATING INCOME EMEA – ADJUSTED OPERATING INCOME (LOSS) OTHER CATEGORY –OPERATING INCOME MARGIN MARGIN * MARGIN * (Percent of Revenue) (Percent of Revenue) (Percent of Revenue) 11.4% 10.8% 1.5% 10.3% 8.2% 8.5% 9.0% 8.8% 9.2% 6.3% 4.0% 4.7% 4.0% -1.1% -1.7% -3.7% -2.7% -8.5% FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20 TFQ FY16 FY17 FY18 FY19 FY20** TFQ ** * Operating income restated due to implementation of ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715). Please see Q1 FY19 10-Q for more information. ** Q4 FY20 included a ~$21M gain on the sale of PolyVision in the Other Category 25
Appendix Select segment statistics (as of February 28, 2020) END OF FISCAL YEAR 2020 AMERICAS EMEA OTHER CATEGORY Number of Steelcase dealer locations ~ 400 ~ 350 ~ 50 Employees – non-manufacturing ~2,900 ~ 1,400 ~ 800 Employees – manufacturing ~ 5,500 ~ 1,300 ~ 800 Number of primary manufacturing locations Michigan – 2 France – 1 China – 1 Alabama – 1 Germany – 1 Malaysia – 1 Mexico – 2 Spain – 1 India – 1 Texas – 1 Czech Republic – 1 U.K. – 2 FY20 VERTICALS IN THE AMERICAS SEGMENT 15% FY20 PRODUCT MIX FY20 LONG-TERM EMPLOYEE BENEFIT 10% OBLIGATIONS FUNDING STATUS ($ millions) 5% Total Obligation $152 25% Other 0% DTA Education Manufacturing Government Other Insurance Services Professional State/Prov/Local Financial Services Healthcare Information Energy Technology Technical / 30% Seating Federal Gov $160 $111 45% Systems/ After-tax Storage Obligation Product Mix Assets (COLI) Liabilities 26
Appendix Historic shares outstanding SHARES (IN MILLIONS) 180 160 Class A Shares Class B Shares 140 120 100 26.7 80 88.1 60 40 14.1 139.2 20 0 FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 Q2 FY21 27
Appendix Historical market data ESTIMATED U.S. OFFICE FURNITURE SHIPMENTS* (USD billions) $20 $15 $10 $5 $- 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 EUROPEAN OFFICE FURNITURE CONSUMPTION** (EUR billions) € 14 € 12 € 10 €8 €6 €4 €2 €0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 28 Sources: 1997-2015: internal Steelcase estimates, 2015-2018: BIFMA, CSIL
Appendix Non-GAAP financial measures This presentation contains certain non-GAAP financial measures. A “non- (3) adjusted Earnings Before Interest Taxes and Depreciation and Amortization GAAP financial measure” is defined as a numerical measure of a company’s (EBITDA), which represents EBITDA, excluding restructuring and goodwill and financial performance that excludes or includes amounts so as to be different intangible asset impairment charges, (4) adjusted Earnings Before Interest Taxes than the most directly comparable measure calculated and presented in and Depreciation and Amortization (EBITDA) margin, which represents adjusted accordance with GAAP in the statement of income, balance sheet or statement of cash flows of the company. Pursuant to the requirements of EBITDA as a percentage of revenue, (5) total debt to adjusted EBITDA ratio, which Regulation G, the company has provided a reconciliation of non-GAAP represents total debt divided by adjusted EBITDA and (6) adjusted return on financial measures to the most directly comparable GAAP financial measure. invested capital (ROIC), which represents income before income tax expense, The non-GAAP financial measures used within this presentation are: (1) excluding interest expense, restructuring costs and goodwill and intangible asset adjusted operating income (loss), which represents operating income (loss), impairment charges, less income tax expense at an assumed long-term effective tax excluding restructuring costs and goodwill and intangible asset impairment rate, divided by average capital (defined as the average of total debt and charges, (2) adjusted operating income (loss) margin, which represents shareholders’ equity at the beginning and end of the applicable period). These operating income (loss) margin, excluding restructuring costs and goodwill measures are presented because management uses this information to monitor and and intangible asset impairment charges, evaluate financial results and trends. Therefore, management believes this information is also useful for investors. ADJUSTED OPERATING INCOME $ Million FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 TFQ Operating Income/(Loss) $203 $1 ($12) $52 $97 $59 $166 $137 $170 $196 $155 $184 $257 $180 as Restated* Restructuring Costs - $38 $35 $31 $31 $35 $7 $41 $20 $5 - - - $16 Goodwill and intangible $21 $65 - - - $60 $13 - - - - - - $18 asset impairment charges Adjusted Operating Income $225 $107 $27 $83 $124 $151 $180 $178 $190 $201 $155 $184 $257 $213 * Operating income restated due to implementation of ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715). Please see Q1 FY19 10-Q for more information. 29
Appendix Non-GAAP financial measures AMERICAS ADJUSTED OPERATING INCOME MARGIN * (Percent of Revenue) FY16 FY17 FY18 FY19 FY20 TFQ Operating Income 11.4% 10.7% 8.2% 8.5% 9.0% 8.1% Margin as Restated * Restructuring Costs - 0.1% - - - 0.7% (Benefits) Adjusted Operating Income 11.4% 10.8% 8.2% 8.5% 9.0% 8.8% Margin * Operating income restated due to implementation of ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715). Please see Q1 FY19 10-Q for more information. 30
Appendix Non-GAAP financial measures EMEA ADJUSTED OPERATING INCOME (LOSS) MARGIN * (Percent of Revenue) FY16 FY17 FY18 FY19 FY20 TFQ Operating Income (Loss) (12.4%) (4.1%) (2.7%) (1.1%) 1.5% (5.6%) Margin as Restated * Goodwill and intangible asset - - - - - 3.9% impairment charges Restructuring Costs 3.9% 0.4% - - - - Adjusted Operating Income (8.5%) (3.7%) (2.7%) (1.1%) 1.5% (1.7)% (Loss) Margin * Operating income restated due to implementation of ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715). Please see Q1 FY19 10-Q for more information. 31
Appendix Non-GAAP financial measures ADJUSTED EBITDA MARGIN and TOTAL DEBT / ADJUSTED EBITDA $ Million FY16 FY17 FY18 FY19 FY20 TFQ Revenue $3,060 $3,032 $3,055 $3,443 $3,724 $3,203 Income before income $175 $196 $162 $164 $245 $167 tax expense Interest Expense $18 $17 $18 $38 $27 $28 Depreciation and amortization $66 $60 $66 $82 $86 $88 Restructuring costs $20 $5 - - - $16 Goodwill and intangible asset impairment charges - - - - - $18 Adjusted EBITDA $278 $279 $245 $283 $358 $316 Adjusted EBITDA Margin 9.1% 9.2% 8.0% 8.2% 9.6% 9.9% (% of Revenue) Total Debt $299 $297 $295 $487 $484 $483 Total Debt / Adjusted EBITDA 1.1 1.1 1.2 1.7 1.4 1.5 32
Appendix Non-GAAP financial measures ADJUSTED RETURN ON INVESTED CAPITAL (ROIC) $ Million FY16 FY17 FY18 FY19 FY20 TFQ Income before income tax expense $175 $196 $162 $164 $245 $167 Interest Expense $18 $17 $18 $38 $27 $28 Restructuring costs $20 $5 - - - $16 Goodwill and intangible asset impairment charges - - - - - $18 Adjusted Income before income tax expense $213 $218 $180 $201 $273 $229 (1) Assumed Long-Term Effective Income Tax Rate % 36.0% 36.0% 34.5% 27.0% 27.0% 27.0% Adjusted Net Income $136 $140 $118 $147 $199 $167 Total Debt $299 $297 $295 $487 $484 $483 Total shareholders’ equity $737 $767 $813 $850 $970 $948 Total Capital $1,036 $1,064 $1,108 $1,337 $1,455 $1,431 Prior Year Total Capital $946 $1,036 $1,064 $1,108 $1,337 $1,374 Average Capital $991 $1,050 $1,086 $1,223 $1,396 $1,403 Adjusted Return on Invested Capital (ROIC) 13.8% 13.3% 10.9% 12.0% 14.3% 11.9% (Adjusted Net Income as a % of Average Capital) (1) Assumes 10 months at 36% and 2 months at 27% as after U.S. Tax Reform 33
© 2020 Steelcase Inc. Trademarks used herein are the property of Steelcase Inc. or of their respective owners. 34
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