Motorpoint Group Plc Full Year 2021 Results & New Strategic Objectives
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Agenda Who we are Mark Carpenter, CEO / Chris Morgan, CFO Full Year highlights 2021 Mark Carpenter, CEO Financial highlights and performance summary Chris Morgan, CFO Strategy update and outlook Mark Carpenter, CEO 2 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
We’re the UK’s leading omnichannel vehicle retailer 3 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
A group focused on growth through two distinct channels Non Part Exchange Non Part Exchange (Launches Summer 2021) (Launches Summer 2021) 3 years 30,000 miles Part Exchange Part Exchange 3 years 30,000 miles Motorpoint Auction4Cars.com The UK’s leading omnichannel vehicle retailer The UK’s leading independent Trade car auction site Nearly New Consumer Vehicles Light Commercial Vehicles Wholesale Vehicles Online + In Branch Online only Online only 4 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
More than trebling revenue and gross profit since 2012 Revenue (£m) Gross profit (£m) 1200.0 90.0 1058.7 79.9 78.9 1018.0 80.0 76.4 991.2 1000.0 % 9.1 % 70.0 2 0.9 )1 ) vid vid 62.2 62.5 Co Co 822.0 800.0 re 60.0 re (P 729.2 (P 55.7 GR GR 721.4 CA CA 50.0 600.0 563.1 40.1 473.1 40.0 33.5 400.0 367.7 30.0 25.4 311.4 21.2 20.0 200.0 10.0 0.0 0.0 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20* FY21* FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20* FY21* *Figures shown reflect impact of Covid during 2020-2021 5 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
With huge opportunity for growth £ 100 Market bn opportunity Addressable UK market bigger as we are Online and In Branch >800K UK network Accelerated unique Online of sales and digital customer Wholesale collection transformation email opportunity branches addresses New branches will drive market We’re focused on delivering the best- Significant targeted marketing Further revenue opportunity through share growth in-class customer experience Online opportunity Auction4Cars.com expansion and In Branch 6 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
We have the most comprehensive market offering Motorpoint Cazoo Cinch Carvana Auto1 Revenue £1,018m (FY20) >£150m (Yr 1 to 11/20) N/A $5,587m (FY20) €3,476m (FY19) Market Cap (May 21) £0.25bn £5bn (prediction) £5bn (prediction) $46bn $10.3bn Best value - price promise Next Day Home Delivery End-to-end online journey NPS 83 Address full TAM Hub and Spoke Distribution model Sales branch network Own wholesale channel Clear market segment leader Industry-leading stock turn Proven profitable growth model Cash generative, Capital light model Award winning employee engagement 7 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Motorpoint - the Car Buyer’s Champion 14 UK wide branches 1.5m Our addressable annual vehicle market
Making car buying easy Online or In Branch Easy to Easy to Easy to Easy to Easy to find view buy collect contact Breadth and range of Convenience and Financing and Part vehicles available speed of vehicle Exchange completed 24 hours comparison in privacy of own home and with access Range of collection • >4,000 cars • Imaging upgrades to all information and delivery options to • 2,500 unique make/ • Comprehensive Accessible both Online fit customer lifestyle model/trim specs • No hassle 14 day and In Branch – return policy customer services Online • Reserve and Collect managed at local level • Free Home Delivery Nationwide branch Range of physical stock Confidence from • Same day drive • Phone locations. Customer In Branch and direct Customer Care away • Email Care colleagues In access to Handover colleagues to take • Next Day Home • Live chat Branch teams customer through the Delivery options and process • Average handover • >250 cars at branch • Test drive time 30 mins • Nationally • No hassle 14 day In Branch transferable stock return policy 9 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Auction4Cars.com – all online and a unique revenue stream No movement >9,000 fees customers Faster Very low stock turn overheads (14 days) Trusted Low brand by buyer’s wholesale Auction4Cars.com customers fees The UK’s leading independent Trade car auction site 10 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Auction4Cars.com – a huge opportunity Marketplace allowing vendors to Non Part Exchange channel sell vehicles, commission based (Summer 2021) (late 2021) Auctioneer market >1.5m units Trade buyers looking for new and per annum efficient ways to buy stock We currently wholesale We have the property c.35k units per annum,
Full year 2021 highlights Mark Carpenter, CEO 12 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Transforming through agility achieved in a year of macro challenges Accelerating online Sales team repurposed Our conversion of purchasing, 37% during lockdown to online traffic is stronger customers buy online outbound and handover than ever, since branches reopen duties approaching 4% 83 NPS for online Covid safety measures Free Home Delivery customers continuously adapted launched 13 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
That delivered results 68k 25k Vehicles* 69% Vehicles* Vehicles sold across the Group. FY20: 96K Percentage of sales online. FY20: 54% Vehicles sold online to trade via Auction4Cars.com. FY20: 36K *Impacted by Covid *Impacted by Covid 22% 9,300 Vehicles 14 Branches Of retail vehicles delivered Delivered through Free Home All branches now provide Next through Free Home Delivery. Delivery using internal team Day Free Home Delivery within FY20: Nil resources. FY20: Nil 60 minutes of the branch 14 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
And strong growth in online sales + 89% 57% 47k + 35% Online retail Online retail Home Delivery sales Units revenue Q4 Jan – Mar 2021 Vehicles sold online and fulfilled 69% sold online in FY21 In FY21 through Home Delivery in Q4 (FY20: 54%) 15 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Created from further investment in our digital estate Easy to Easy to Easy to Easy to Easy to find view buy collect contact • Improved listings • 360˚ interior and • Digital end-to-end • Reserve and Collect • Quality, service and and search exterior imaging journey fulfilment • Free Home Delivery support from • >4,000 vehicles to • Multiple interior/ • Part Exchange • 7 days a week branch view exterior views • Finance collection or delivery • Phone, email, live • Video • At home paperless • Same day chat check in driveaway • Dedicated central • Book collection team Online • >50 online sales team • >200 branch sales team 16 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
With new branches substantially supporting market reach Stockton-on-Tees (Opened December 2020) • Our market share increases • Sales and Customer Fulfilment Branch, dramatically in the vicinity of preparation fulfilled by increased capacity new branch locations in Birtley • Streamlined Branch team, consistent with sales focus, including shared General Manager Swansea (Opened January 2020) Swansea branch • Performed strongly despite Covid restrictions • Impact of opening – Swansea region 0-3yr sales substantially outperforms UK 0-3yr average 3.2% 2019 10.5% 2020 60 minutes We have Next Day Free Home Delivery within 60 minutes of a branch 1st year 0–3 market share 17 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Which is great value for our customers Motorpoint Key Motorpoint benefits Cazoo Award winning service £19,999* £20,500* Extensive Choice 2,869 miles/69 plate 18,738 miles/69 plate Great Value AutoTrader Price Position AutoTrader Price Position 91.97% Quality Standard 99.15% Flexible Finance Options Competitive Part Online + In Branch Exchange Prices Test Drives Readily Available Buy Online, Collect In Branch Free Home Delivery Same Day Driveaway Contactless Collections 14-day money back *Website data comparison 17/5/2021 BMW X2 1.5 18i SE sDrive 5dr. Vehicle model shown for illustrative purposes only. 18 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Which is great value for our customers Motorpoint Key Motorpoint benefits Cinch Award winning service £8,599* £9,250* Extensive Choice 8,059 miles/19 plate 8,046 miles/68 plate Great Value Quality Standard Flexible Finance Options Online + In Branch Competitive Part Exchange Prices Test Drives Readily Available Buy Online, Collect In Branch Free Home Delivery Same Day Driveaway Contactless Collections 14-day money back *Website data comparison 11/6/2021 Fiat 500 1.2 Lounge. Vehicle model shown for illustrative purposes only. 19 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Whilst we deliver the best service and quality 33% Repeat customers Motorpoint Quality Standard sits at the core of our operations, ensuring we deliver the highest levels of quality FY20: 30%
And acting responsibly By supporting our environment and our communities Birmingham Clean The following initiatives were “ Motorpoint has • Employees Enterprise Air Zone Initiative undertaken in FY21 always been heavily Network Birmingham City Council partnered with us to offer people • 4,528 tyre casings collected immersed in • Automotive 30% Club – working in the Clean Air Zone the from branches and recycled supporting the local raising inclusion and gender chance to scrap their old car and • 3.9% of waste to landfill communities and balance throughout the receive £2,000 credit towards a automotive industry compliant vehicle, or a mobility • 59% vehicles banded Euro 6 specifically helping credit. to positively impact • Apprenticeships • 82% of parts disposed recycled the future.” • Regional charity partners • All three main third party • Payroll Giving valet service providers are • Living Wage using bio-degradable • Disadvantaged groups products allowed use of offices during Covid 21 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Powered by our people # 1 Automotive Team 4.5/5 company turnover Best Companies ranking Reduced to 19% in FY21 (FY20: 26%) Our Glassdoor score overall #18 • The Inclusion Committee is chaired by the Chief People Officer and has eight other team member representatives from 46 c.800 across the group as peer mentors and allies Employees • Dedicated resource and expertise to our Equality, Diversity & Inclusion plans • Feedback and engagement at Promotions made this year CEO Happy Hour 22 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Strengthened by our leadership at all levels Good mix of new skills and industry experience to deliver and accelerate E-commerce transformation Chief Executive Officer Chief Chief Chief Financial Chief Technical Chief Marketing Chief Digital Chief People Operating Commercial Officer Officer Officer Officer Officer Officer Officer Further investment in talent at levels below to support leadership team New hires since Q4 2019 Currently hiring 23 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Back open for business Huge online growth in Q4 Strong demand In Branch and Online since April reopening 24 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Financial highlights and performance summary Chris Morgan, CFO 25 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Financial highlights £’m unless stated FY21 FY20 Change Revenue 721.4 1018.0 (29.1)% Resilient performance during lockdown, increasing online activity Profit before tax 9.7 18.8 (48.4)% • Revenue reduction consequence of pandemic and Cash 6.0 0.8 5.2 government lockdowns • Decisive action to preserve cash, and protect ROCE 53% 97% (44)pp colleagues and customers • Accelerated investment in digital offering EPS (pence per share) 8.4p 16.4p (48.8)% Dividend - 7.0 (7.0) 26 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Operating results £’m FY21 FY20 Change Revenue • 68k vehicles sold (FY20: 96k), 43k to retail customers. ₋ Retail 593.8 839.0 Of total, 69% vehicle sales online ₋ Wholesale 127.6 179.0 • Online retail revenue up 35% Total revenue 721.4 1018.0 (29.1)% • 9,300 vehicles home delivered • Gross margin improved to 8.7% (FY20: 7.8%); improved Gross profit 62.5 78.9 (20.8)% operational control and strong demand following the first lockdown Operating expenses (49.9) (56.6) (11.8)% • Vehicle handling and preparation improvement Operating profit 12.6 22.3 (43.5)% • Variable overheads tightly controlled Finance costs (2.9) (3.5) (17.1)% • Reduced marketing spend during lockdowns, but digital spend increased Profit before tax 9.7 18.8 (48.4)% • PBT pre-IFRS16 £10.2m (FY20: £19.5m) • EDITDA pre-IFRS16 £13.4m (FY20: £23.0m) EBITDA 18.3 27.3 (33.0)% 27 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Balance sheet £’m FY21 FY20 Fixed assets 16.1 18.9 • One new site opened in Stockton-on-Tees Right of use assets 43.6 41.6 • Sales and leaseback of Swansea site completed Q421 • Planned stock build up for April 2021 Inventories 128.4 111.8 • Stock funding in trade payables £89.2m (FY20: £86.1m) Net cash 6.0 0.8 • Receivables increase reflects VAT repayment Trade and other receivables 7.7 4.4 Trade and other payables (125.7) (111.6) Lease liabilities (49.3) (45.4) Other 0.8 (0.3) Net assets 27.6 20.2 28 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Cashflow 25 • Cash supported by Government support (CJRS £3.9m and rates relief £1.8m) 6.1 • Capital expenditure includes Stockton-on-Tees 20 18.3 • Disposal relates to Swansea sale and leaseback • Stock build up in Q4 in advance -5.7 of reopening 15 -3.6 • Closing monthly net cash balances positive throughout year -3.6 • No structural debt 10 6.0 -6.3 5 0.8 0 EBITDA Disposal Lease payments Closing net cash Opening net cash Capex Interest and Tax Working capital / other 29 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Capital light model generates high ROCE Return on capital employed 140% • ROCE reduction consequence of pandemic and government 117% lockdowns 120% • Leasehold property model 102% 91% 97% • Stock funded by third parties 100% • Vehicle paid for prior to delivery/collection 80% • Stock turn improvement post year end 53% 60% 40% 20% 0% FY17 FY18 FY19 FY20 FY21 *Figures shown reflect impact of Covid during 2020-2021 30 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Strategic update and outlook Mark Carpenter, CEO 31 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Our ambition is to double revenue to more than £2 billion in the medium term 32 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
What does this ambition look like? Double revenue Online revenue Gross Profit margin Profit Before Tax margin EBITDA £ 1.0bn £ 0.4bn 7.8% 1.8% 2.7% Actual FY20 Medium term targets >£2.0bn >£1.0bn >8% 2-3% 3-4% Across retail and wholesale sales Whilst balancing customer Whilst investing in data, tech and investment and revenue mix marketing to further grow opportunity 33 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Our medium term operating margins FY20 Medium term base case Gross Profit 7.8% >8.0% Staff costs 3.0% c. 2.7% Marketing 0.7% c. 1.2% Depreciation/Occupancy 0.7% c. 0.6% Other 1.2% c. 1.1% Interest 0.4% c. 0.4% Profit Before Tax 1.8% >2.0% 34 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
We see huge potential in the current market… 8 million annual Huge potential. 1.5 Disrupt established used car million units in
We’ve continued to invest in our evolving customer for over 20 years What matters to the customer: Drive our investment in: • Value The best price • Choice Make and model Location Technology + E-commerce • Quality Assurance Warranty Customer • Service Fluid between Customer Care Agents channels • Seamless processes Data analysis • Security CRM and marketing • Convenience Online In Branch Reserve and Collect Free Home Delivery 90% of customers begin their journey online • Environmental proposition Electric Vehicles Logistics Responsible vendor Home Delivery/ Reserve and Collect 36 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Our model is shifting as the online channel grows Customer migration online Availability of smaller space Hub and spoke • Accelerated by Covid • OEMs rationalising costly dealer • Sales and fulfilment centres Increased market networks satisfying online demand • 36% of sales have been online since re-opening (April 2021) • Increased brand awareness to • Increased capacity share drive online • Improved operational efficiency • Less space required • Branch refurbishment • Provides Home Delivery hub • Glasgow – prep centre opening locations Summer 2021 37 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Meeting the potential across the UK through Hub and Spoke FY20 Regional nearly new market share* 66% • Opportunity to further increase market share by reducing drive within time to branch 60 • Smaller ”spoke” branches provide strong brand awareness and support online Reserve and Collect minutes and Home Delivery 25% to 30% • Large opportunity exists in 66% of 0-3 market is within currently unfulfilled locations 60 minutes of a Motorpoint 20% to 25% Branch 15% to 20% 10% to 15% Drivetime to a 2020 Branch Market Share* 5% to 10% Within 30 minutes 9.9% 4% to 5% 3% to 4% Within 45 minutes 7.3% 2% to 3% Within 60 minutes 6.1% 1% to 2% 0% to 1% *Q3 SMMT 2020 data 38 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Both branch cohorts and online growth drive market share Potential Sales Channel mix 80% Market 60% 3.5 share 40% years grows 20% 0% Average repeat cycle Market share grows over 8 FY20 FY21 FY22 FY23 FY24 years as customers repeat Branch Online Branch cohorts prove market share growth 15% 10% 33% 5% 0% Of sales are repeat Opened in past 8 years Open over 8 years customers 39 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Increased investment into our technology, data, E-commerce and capacity will accelerate our growth 40 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Our strategy to grow revenue to more than £2 billion in medium term Rapidly upscaling our Operational efficiency Increase customer Expand wholesale E-commerce through technology and acquisition and retention channels capability innovation • Increased investment in technology • Open 12 sales and collection • Invest in Auction4Cars.com to • Increase capacity for >200,000 and data science branches accommodate new supply channels vehicles • Leverage data to drive intelligence – • Increase CAC in short term with • Enable migration to B2B platform • Complete Hub and Spoke customer segmentation, inventory subsequent reduction with multiple vendors preparation model supplying sales and buying efficiency and collection branches • Drive E-commerce sales • Motorpoint ”Sell your Car" proposition • Drive the potential increase of online aggressively for non Part Exchange customers • New preparation centres, starting sales to 50% of revenue with Glasgow (open Summer 2021) • Drive brand awareness and • Invest in the best people “shared value” customer proposition • Increase automation and technology in preparation • Launch direct from consumer supply • Personalisation of E-commerce channel (Summer 2021) customer journey to enhance • Target logistics efficiency to reduce lifetime value cost per vehicle movement in • Transform Auction4cars.com into a network marketplace and open up to new • Reduce customer repeat cycle vendors (late 2021) • Quality Control & operational excellence • Outbound and save teams launched • Target LCV online sales Powered by Our People 41 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Powered by Our People Our people and culture will continue to underpin our strategic growth People strategy Enabled by Targeted Goals • Growth • Organisational design to meet • Employees become • Performance digital transformation shareholders • Reputation • Acquisition of new skills • Maintain 3* bHeard ranking • Employer brand and engagement • Measurable and integrated ESG • Bolstered SLT and leadership agenda and goals capabilities • Skilled workforce to support • Many years of experience; buying digital aspiration and pricing expertise 42 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
A proven profitable growth model full of opportunity Opportunities for growth Motorpoint today • Relentless focus on E-commerce • High online sales content • Increasing shift to online provides operating model opportunities • High In Branch NPS • Greater market share accessed • Leading Value retailer in nearly through Hub and Spoke branches new cars • Expansion of Auction4Cars.com • Auction4Cars.com with disruption of the existing • Light Commercial Vehicles wholesale market • Finance and ancillary products • Investment in new skills and talent 43 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Q+A 44 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Appendix Financial and non-financial KPIs 45 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Financial and non-financial KPIs FY21 FY20 FY19 FY21 FY20 FY19 Volumes Finance Penetration – Branch 48% 48% 47% Retail 43,144 60,475 63,429 Finance Penetration – Online 38% 34% 33% Wholesale 24,367 35,772 38,472 Total 67,511 96,247 101,901 Preparation pu 198 213 206 Transport pu 97 94 88 Online 22,543 16,605 18,668 Branch 20,601 43,870 44,761 Marketing pu (CAC) 163 117 113 Total Retail 43,144 60,475 63,429 Staff costs 26,255 29,701 29,686 Marketing 7,022 7,046 7,140 Part Exchange 56% 59% 61% Depreciation and Occupancy 6,157 7,493 6,440 Other opex 10,446 12,338 11,049 GP pu Total Operating Expenses 49,879 56,578 54,315 Vehicle 469 324 370 Finance and ancillary income 785 827 778 Rent (pro forma) 4,925 4,557 4,268 Total GP per retail unit (total GP %) 1,254 (9.1%) 1,152 (8.3%) 1,149 (8.6%) Total GP per wholesale unit (total GP %) 344 (6.6%) 259 (5.2%) 184 (3.6%) Online Gross Profit 26,345 16,538 18,415 Branch Gross Profit 27,760 53,128 54,438 Wholesale Gross Profit 8,377 9,262 7,075 46 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
Disclaimer The information, opinions and statements contained in this presentation and any associated discussion (this “Presentation”) has been prepared by Motorpoint Group PLC (the “Company”) and has not been independently verified. The Presentation is only intended for information and reference purposes as at the date of the Presentation which does not purport to be comprehensive, nor offer any form of accounting, financial, investment, tax or other type of advice. Neither the Company and its subsidiaries, nor the directors, officers, employees or agents of the Company and its subsidiaries (each an “Identified Party”) accepts any responsibility, obligation or liability (whether in contract, tort or otherwise) in relation to the Presentation (including its completeness, adequacy or accuracy) or any related written or oral information based on or relating to the reader's use of the Presentation. No representation or warranty, express or implied is made by any Identified Party, as to the accuracy, reasonableness or completeness of the information contained in the Presentation and no reliance should be placed upon it including any oral or written information provided in connection with the Presentation or any data which may be generated therefrom. The Presentation is not a prospectus and does not constitute or form part of an offer or invitation to subscribe for, underwrite, purchase or sell securities, nor shall it (or any part of it) form the basis of, or be relied upon, in any way in connection with any investment decision or other evaluation relating to any securities. This Presentation may contain estimates, forecasts, projections, targets and forward looking statements including statements regarding our intent, belief or current expectations with respect to the Company`s businesses and operations, market conditions, results of operations and financial condition, capital adequacy, specific provisions and risk management practices (together, “forward looking statements”). No assurance that any matters in the forward looking statements are achievable can be made because they relate to future events and are based on various assumptions made by the Company, which assumptions may not prove to be correct and/or are outside of the Company’s control. The Company’s business and operations are subject to a variety of risks and uncertainties, many of which are beyond its control and, consequently, actual results may differ materially from those expressed or implied by any forward looking statements and projections. Nothing contained within this Presentation should be construed as a profit forecast or profit estimate. The Company does not undertake any obligation to publicly release the result of any revisions to these forward looking statements to reflect events or circumstances after the date of this Presentation to reflect the occurrence of unanticipated events. While due care has been used in the preparation of forward looking statements, actual results may vary in a materially positive or negative manner. Past performance is not a reliable indication of future performance and recipients should not place any reliance on any forward looking statements. 47 Motorpoint Group Plc - Full Year Results 2021 and New Strategy Objectives
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