10 May 2016 Commencing at 2.00 pm Held at the Council Chambers - Civic Centre, 101 Goondoon Street, Gladstone - Gladstone Regional Council
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AGENDA 10 May 2016 Commencing at 2.00 pm Held at the Council Chambers - Civic Centre, 101 Goondoon Street, Gladstone Please note: These minutes are to be read in conjunction with the preceding General Meeting Minutes. 1 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Terms of Reference Committee is primarily responsible for overseeing policy and performance in the following areas for Council operation: Long Term Financial Plan/ Strategy Budget/ Management Reporting Rates and Revenue Corporate Performance and Reporting Contracts and Procurement Property Management Information Services (ICT, Records, GIS) Customer Service Risk Management People and Performance (Human Resources, Industrial Relations, OHS, Learning and Development) Governance Committee members are all Councillors. By virtue of section 12(3)(g) of the Local Government Act 2009, the Mayor is a (ex- officio) member of the committee. A quorum is a simple majority of members. Cr Hansen is the Chair of the Committee The committee meet in the first instance on the second Tuesday of each month at 2.00 pm in the Council Chambers and the committee be authorised to determine its future meeting time and frequency. Committee Administrator is the Chief Financial Officer. Appointment of Committees Section 264 of the Local Government Regulation 2012 as follows:- (1) A local government may - (a) appoint, from its councillors, standing committees or special committees; and (b) appoint advisory committees. (2) Two or more local governments may appoint, from their councillors, a joint standing committee. 2 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Closed Meetings Section 275 of the Local Government Regulation 2012 as follows:- (1) A local government or committee may resolve that a meeting be closed to the public if its Councillors or members consider it necessary to close the meeting to discuss - the appointment, dismissal or discipline of employees; or (a) industrial matters affecting employees; or (b) the local government's budget; or (c) rating concessions; or (d) contracts proposed to be made by it; or (e) starting or defending legal proceedings involving the local government; or (f) any action to be taken by the local government under the Planning Act, including deciding (g) applications made to it under that Act; or other business for which a public discussion would be likely to prejudice the (h) interests of the local government or someone else, or enable a person to gain a financial advantage. Committee Members Cr Hansen - Chair Cr Burnett Cr Bush Cr Churchill Cr Goodluck Cr Masters Cr O'Grady Cr Sobhanian Cr Trevor 3 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Table of Contents ITEM PAGE FCGC/1. OPENING AND APOLOGIES.....................................................................5 FCGC/2. DISCLOSURE OF INTEREST ....................................................................5 FCGC/3. CONFIRMATION OF MINUTES .................................................................5 FCGC/4. DEPUTATIONS...........................................................................................5 FCGC/5. OFFICERS' REPORTS ...............................................................................5 FCGC/5.1. ASSESSMENT OF THE IMPLEMENTATION OF THE 2015.16 OPERATIONAL PLAN PERIOD ENDING 30 APRIL 2016 ........................................5 FCGC/5.2. MONTHLY FINANCIAL STATEMENTS FOR THE PERIOD END 30 APRIL 2016 .................................................................................................................8 FCGC/5.3. PSA 76-16 MECHANICAL PARTS AND ACCESSORIES....................17 FCGC/5.4. COUNCILLOR VEHICLES.....................................................................21 FCGC/5.5. PROPERTY SERVICES OVERVIEW ....................................................23 FCGC/5.6. MOBILE SMALL CELL PROGRAM ......................................................29 FCGC/5.7. INFORMATION SERVICES OPERATIONAL/CAPITAL BUDGET AND MATTERS OF INTEREST.........................................................................................31 FCGC/5.8. ICT DRAFT STRATEGIC PLAN 2016-18..............................................38 FCGC/5.9. REVENUE POLICY................................................................................40 FCGC/6. NOTICE OF MOTION................................................................................42 FCGC/7. CONFIDENTIAL ITEMS............................................................................42 FCGC/7.1. REVENUE STATEMENT AND RATING DISCUSSIONS - BUDGET 2016/2017..................................................................................................................42 4 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 FCGC/1. OPENING AND APOLOGIES FCGC/2. DISCLOSURE OF INTEREST FCGC/3. CONFIRMATION OF MINUTES Nil. FCGC/4. DEPUTATIONS Nil FCGC/5. OFFICERS' REPORTS FCGC/5.1. ASSESSMENT OF THE IMPLEMENTATION OF THE 2015.16 OPERATIONAL PLAN PERIOD ENDING 30 APRIL 2016 Responsible Officer: Chief Financial Officer Committee Meeting Date: 10 March 2016 File Ref: CM14.2 Purpose: Presenting the monthly progress towards the implementation of Gladstone Regional Council's 2015.16 Operational Plan for the period ending 30 April 2016. Officer's Recommendation: That: 1. The information contained within the Assessment of the Implementation of the 2015.16 Operational Plan - Period Ending 30 April 2016 attached to the officer's report be noted; and 2. The report be received. Background: In accordance with s.122(2) of the Local Government Act 2009, the report for the period ending 30 April 2016 is presented for Council's information 5 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 The attached report provides an assessment of the organisation's progress towards the implementation of the actions, projects, initiatives and key performance indicators as identified in the 2015.16 Operational Plan. s. 122(2) (Preparation and adoption of annual operational plan) states that: The chief executive officer must present a written assessment of the local government's progress towards implementing the annual operational plan at meetings of the local government held at regular intervals of not more than 3 months. Consideration: This report offers a snapshot of Council is tracking year to date. The options for measuring the status of operational plan outcomes used in the attached report are listed and defined below: Outcome Measure Status Definition Scheduled Action Nil action required to date, but action is scheduled On Track (In Progress) Action has commenced, on track to meet target Attention Required Monitor Completed Within Target Item complete and target met Completed Outside of Target Item complete, however original target not met Not Completed (Target Not Met) Item will not be completed Communication and Consultation (Internal/External): All relevant levels of management have provided input into the attached report contents. Legal Environmental and Policy Implications: s. 122(2) Local Government Act 2009 (Preparation and adoption of annual operational plan). Financial and Resource Implications: Nil. Commentary: 94 per cent of measures have been nominated as either completed within target or on track for the monthly period ending 30 April 2016. Summary: Nil. Attachments: 1. Assessment of the Implementation of the 2015-16 Operational Plan Period Ending 30 April 2016. 6 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Tabled Items: Nil. Report Prepared by: Corporate Performance and Reporting Officer 7 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 FCGC/5.2. MONTHLY FINANCIAL STATEMENTS FOR THE PERIOD END 30 APRIL 2016 Responsible Officer: Chief Financial Officer Committee Meeting Date: 10 May 2016 File Ref: FM15.1 Purpose: This report seeks Council adoption of the Monthly Financial Statements for the 2015/16 year to date, for the period ended 30 April 2016, as required under Section 204 Local Government Regulation 2012. Officer's Recommendation: That Council adopt the Monthly Financial Statements attached as Addendum 1 for the 2015/16 year to date, for the period ended 30 April 2016, as required under Section 204 Local Government Regulation 2012. Background: Nil. Consideration: Since the adoption of the 2015/16 budget on 6 July 2015, through to 30 April 2016, a number of variations from Budget have been processed. These revisions will be identified within the Program Budget Summary in the "Variations from Original Budget" section, and are also visible through the Program Budgets and aggregated financial statements with both Adopted and Revised Budget columns displayed. The variations recognised during the April reporting period were a result of a review by managers of their anticipated position as at 30 June 2016. With the impact of these changes across Councils funds and reserves for the month, as per below: 8 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 The most significant adjustments processed were as follows: General Fund: A $6.14m decrease in Community Wellbeing capital expenditure due to the deferment of both the Philip Street Communities Precinct and the Child and Family Centre projects. The Philip Street project was to be funded from reserves and the deferment represents a $5.12m return to same. The Child and Family Centre was expected to be fully funded via grant, and deferment has resulted in a $0.967m decrease in Community Wellbeing revenue. A $5.0m decrease in Flood Damage capital expenditure as work will extend into the 2016/17 financial year. It is expected that the May forecast review will determine that a percentage of the current budgeted flood related income will also be carried over into the new financial year to offset this expense. A decrease of $2.196m in Roadworks capital expenditure primarily due to work being carried forward into the next financial year. Sewerage Fund: The $0.203m increase movement in this fund during the period was largely a result of: $0.125m increased capital expenditure for A01 Pump Replacement within Gladstone Urban Sewerage scheme. Water Fund: The $1.587m decrease movement in this fund was broadly a result of: Recognition of a higher level of internal income ($1.845m) achieved year to date, offsetting increased expenditure on various projects. Future Capital Works Reserve: A decrease against Community Wellbeing for $5.139m due to the deferment of the project until the 2016/17 financial year. The pro-rata rate as at the end of April 2016 was 83.33%. Recurrent revenue is currently reporting above pro-rata at $163.05m or 92.22% of the revised budget of $176.80m. This is above expectations and can largely be attributed to the following: 9 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Net rates & utility revenue sits at $129.76m or 93.42% of the revised budget of $138.90m. This is a typical result for Council with the result from the same period in 2015 being 94.77%. It is anticipated that this will align with budgeted expectations after the final water consumption levy has been raised in June. Commissions received are $0.15m or 93.53% of the revised budget of $0.16m. This amount is comprised mostly of commission received from the Queensland Fire Levy return, and Australia Post. Dividends and Tax Equivalents received total $1.13m or 53.31% of the revised budget of $2.12m. The balance of payments due from the Gladstone Airport Corporation is expected to be completed by 30 June. Sales - contract and recoverable works received YTD is $3.25m or 109.45% of the revised budget of $2.97m. This is higher than anticipated and will be reviewed as part of the May forecast process. Other operating revenue YTD is $4.36m or 153.75% of the revised budget of $2.83m. Receipts are higher than anticipated and will be a focus of the forecast review in May. The total capital revenue and income as at 30 April is $19.64m or 68.23% of the revised budget of $28.78m. Developer contributions are now sitting at 103.94% of the revised budget of $4.64m which is higher than the pro-rata rate of 83.33%, while capital grants and subsidies received YTD remain at 61.24% of the revised budget of $24.14m. 10 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Recurrent expenses are performing slightly lower than anticipated but still within reasonable variance to revised budget; YTD $136.94m or 79.84% of the revised budget of $171.52m. Employee benefits are currently $49.83m or 81.99% of the revised budget of $60.77m. This is in line with budget expectations. Materials & Services are currently $46.64m or 76.03% of the revised budget of $61.34m. This is a better representation of the level of spending than in previous months, with further review to be undertaken in May as part of the forecast process. The operating result for the year to date is $26.11m ($22.09m same period last year). Rates receivable makes up $8.31m of the current $13.97m receivable figure, with outstanding rates representing 5.37% of the Gross Rates levied for the financial year. The comparable period last year had outstanding rates at 4.89% as at 30 April 2015. 11 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 After $15.08m in budget reductions were processed during the month, expenditure on capital works to 30 April totaled $37.84m out of a revised budget of $65.61m (58%). However, when commitments (outstanding orders) are taken into consideration, the total committed and actual spend through to the end of April is $56.38m, which takes expenditure, inclusive of commitment, to 86% of budget. Significant actual capital expenditure, is as per the table below by management area: With regard to the Statement of Financial Position, total assets are currently $2,253.06m or 98% of the revised budget of $2,298.53m. This is higher than anticipated and primarily attributable to an opening cash balance higher than forecast. Total liabilities are $183.86m or 96% of the revised budget of $192.30. Overall these results reflect a healthy result for Council. Council’s Sustainability Ratios for the period are generally in line with expectations at this stage of the reporting year. Ratios are typically distorted given that Council has raised the large proportion of its yearly revenue in July, but will incur expenses and deliver its capital program on an incremental basis throughout the year. 12 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 The asset sustainability ratio for April was 41.91% compared to the revised budget of 88.94% and is below the result from April 2015 which was 112.54%. This is due to the large volume of NDRRA flood works which were being undertaken and were completed in the 2014/15 financial year. It is anticipated that this ratio will align with budgeted projections as the year progresses and the capital works program is delivered. The generation of annual rating revenue and minimal interest costs to date has resulted in an interest coverage ratio of 1.93% (same result received April 2015). As quarterly QTC interest expenses are incurred and further revenues achieved, this ratio is expected to come into line with the revised budget projection of 2.56%. 13 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 With the generation of annual rating revenue in July, and more recently, the generation of the semi-annual water rating revenue in January, the operating surplus ratio currently sits at 16.01% which is comparable to April 2015 which was 14.03%. As the year progresses, it is expected that this ratio will track towards the revised budget of 2.98% for the 2015/16 financial year. Due to the generation of a large portion of the annual rating and fees & charges revenue, the April working capital ratio of 9.90x is sitting higher than the revised budget target of 3.35x. This ratio still remains in excess of the target minimum of 1x and reflects a healthy position for Council. The ratio for April 2015 was 9.96x. 14 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Operating revenue generated through the raising of the annual rates levy and the semi- annual water rates levy has resulted in a current period position of 20.17% compared to a revised budget rate of 50.11%. This reflects a healthy position for Council as it means financial debt can be serviced by current operating revenue. The ratio for April 2015 was 34.70%. With a continued strong cash position the current period ratio of 12.46 (same result received April 2015) exceeds the revised budget figure of 8.00 and is well above the target ratio minimum of 3. The ratio for April 2015 was 12.46. Communication and Consultation (Internal/External): Nil. Legal Environmental and Policy Implications: Nil. Financial and Resource Implications: Nil. Commentary: Nil. 15 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Summary: Nil. Attachments: 1. Attach 1 - Monthly Financial Statements - Financial Statements 30 April 2016. 2. Attach 2 - Monthly Financial Statements - April 2016 New Structure Report. Tabled Items: Nil. Report Prepared by: Management Accountant - Reporting 16 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 FCGC/5.3. PSA 76-16 MECHANICAL PARTS AND ACCESSORIES Responsible Officer: Chief Financial Officer Committee Meeting Date: 10 May 2016 File Ref: PE8.3 Purpose: This report seeks Council's approval to enter into a contract for the supply and delivery of Mechanical Parts and Accessories. Officer's Recommendation: That Council enter into a Preferred Supplier Arrangement with Maxiparts for the supply and delivery of mechanical parts and accessories, excluding electrical parts and accessories and with Ashdown Ingram for the supply and delivery of mechanical parts and accessories (electrical only). The arrangements will be in accordance with the tender specification and their submissions for an initial period of twelve (12) months with Council having, at its discretion, the option of extending the contract period for a further twelve (12) months. Background: Gladstone Regional Council recently had a Preferred Supplier Arrangement in place for the supply and delivery of ground engaging equipment. Further to discussions with Fleet Maintenance and the current needs, the specification was revised to include the supply and delivery of other parts and accessories that are required by Fleet for the maintenance of the plant and equipment. Subsequently, Tender PSA 76-16 - Mechanical Parts and Accessories was prepared, advertised and published in The Observer, on Council's Tenders webpage and uploaded to the LG Tender Box on Thursday, 16 February 2016 with a closing date of 2pm, Thursday 10 March 2016. Three (3) submissions were received by the closing date from the following companies: No Tenderer Address 1 Ashdown Ingram Gladstone, QLD 2 Gladstone Springs Pty Ltd Gladstone, QLD 3 Trackspares Australia Toowoomba, QLD The evaluation panel convened to review the submissions received and determined that there were insufficient responses to adequately determine value for money given that Ashdown Ingram were only able to supply and deliver electrical parts and accessories, Trackspares Australia is not a local company and therefore not able to provide an "over the counter" option and Gladstone Springs were expensive. Therefore, Tender PSA 76-16 (RECALL) - Mechanical Parts and Accessories was prepared, advertised and published in The Observer, on Council's Tenders webpage and uploaded to the LG Tender Box on Thursday, 31 March 2016 with a closing date of 2pm, Thursday 21 April 2016. Six (6) submissions were received by the closing date from the following companies: 17 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 No Tenderer Address 1 Ashdown Ingram Gladstone, QLD 2 Maxiparts Gladstone, QLD 3 Statewide Fleet Solutions Pty Ltd Brisbane, QLD 4 Total Source Parts & Mining Supplies Yeppoon, QLD 5 Trackspares Australia Pty Ltd Toowoomba, QLD 6 Gladstone Springs Pty Ltd Gladstone, QLD The following submissions were not evaluated further by the panel: Tenderer Reason Total Source Parts & Mining Supplies In accordance with the tender specification, Tenderers were required to provide "free into store" prices. This Tenderer excluded any freight charges to deliver the goods to the Council depots therefore increasing an already high price Gladstone Springs Pty Ltd Failed to submit a tender on time Consideration: Evaluation of the tenders was conducted by representatives from the Fleet Maintenance, Procurement and Contracts Teams, utilising Council's standard weighting matrix for preferred supplier arrangements against the following criteria: Capability / Resources 30% Past Performance/Relative 15% Experience/Track Record Quality 20% Whole of Contract Pricing 35% Each evaluation criteria is further discussed below: 1. Capability and Resources to carry out the contract All Tenderers were scored equally as they have the capability to supply and deliver under the contract. Although some Tenderers did not provide a price for some items, it is not to say that they are not able to supply the item, however they may have required a sample in order to provide a price on the correct item. Whilst one Tenderer only provided prices on electrical parts and accessories, the panel deemed them capable of delivering that category under the contract. 2. Past Performance All Tenderers were scored equally. There was some discussion on one Tenderer where a panel member had received poor service however another panel member experienced excellent service, the members agreed to "split the difference" as the poor performance had not been an on-going issue. Whilst the panel did not have first hand experience with two Tenderers, the panel was of the opinion that they would meet most minimum requirements. If the final ranking put either of them on top, reference checks would have been conducted. 18 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 3. Quality All Tenderers were scored equally in view of the fact that these items are manufactured to meet the necessary Australian Standards and are therefore of equal quality. 4. Whole of Contract Pricing Whilst one Tenderer only provided pricing for electrical parts and accessories, they offered the cheapest prices in that category based on annual expenditure. Below are the anticipated annual costs based on estimated usage per Tenderer: Tenderer Category Annual Amount Ashdown Ingram Electrical Only $ 12,069 Maxiparts All $ 70,699 Statewide Fleet Solutions All $124,397 Trackspares All $ 67,846 Taking all evaluation criteria into consideration, the following are the final scores and ranking of the Tenders received: Tenderer Score Ranking Ashdown Ingram 335 11 Trackspares Australia 335 1 Maxiparts 317.5 2 Statewide Fleet Solutions 265 3 Ashdown Ingram are a local business and capable of the supply and delivery of all electrical parts and accessories under this preferred supplier arrangement for both stock and direct items. Trackspares Australia are based in Toowoomba and whilst they have offered a cheaper price for all categories of mechanical parts and accessories (excluding electrical), they would only be able to provide the stock items and not able to provide an "over the counter" service. All direct items would need to be purchased from a local supplier, I.e. Maxiparts. Maxiparts offered a slightly higher price to that of Trackspares however they are a local company capable of the supply and delivery of all categories of mechanical parts and spares (excluding electrical) both stock and direct. Communication and Consultation (Internal/External): The Contracts Unit communicated with both Fleet Maintenance and Procurement in the development of this tender. Legal Environmental and Policy Implications: In accordance with the Local Government Act, Finance Standards and Council's Purchasing Policy, Council must invite Tenders before making a contract for the carrying out of work, or the supply of goods or services, involving a cost of more than $200,000. This is to ensure enforcement of certain principles including open and effective competition and value for money, (which considers advancement of Council priorities including WH & S issues, fit for 1 For the supply and delivery of electrical parts and accessories only 19 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 purpose, technical issues, quality, service and support, and cost related factors), are observed. Financial and Resource Implications: Funding has been allocated in the Fleet Maintenance budget to cover the cost of these parts and accessories. Commentary: Nil. Summary: Nil. Attachments: 1. PSA 76-16 Mechanical Parts and Accessories (RECALL) Evaluation Spreadsheet 2. PSA 76-16 Mechanical Parts and Accessories (RECALL) Evaluation Matrix. Tabled Items: Nil. Report Prepared by: Contracts Coordinator 20 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 FCGC/5.4. COUNCILLOR VEHICLES Responsible Officer: Director Corporate and Community Services Committee Meeting Date: 10 May 2016 File Ref: PE7.1, CM8.3 Purpose: This report seeks Council's view in relation to the replacement of the Councillor vehicle Fleet. Officer's Recommendation: THAT the following vehicles be acquired for: 1. Mayor Burnett __________ 2. Cr Trevor __________ 3. Cr Bush __________ 4. Cr Churchill __________ 5. Cr Goodluck __________ 6. Cr Hansen __________ 7. Cr Masters __________ 8. Cr O'Grady __________ 9. Cr Sobhanian __________ Background: Councillor vehicles are provided under terms of the Elected Members Expenses Reimbursement and Provision of Facilities Policy http://www.gladstone.qld.gov.au/c/document_library/get_file?uuid=46ed879f-7236-4f1c-a98f- 06aa2bb90114&groupId=1570002 Each of the vehicles is up for four-year replacement and officers present detailed costs of seven (7) vehicles being two 4wd dual cabs, 3 AWD SUVs and two 4WDs. These costs need to be seen as estimates and based on averages including: The average kilometres used in this calculation is just over 24,500klms per year, however the actual kilometres for the last term ranged from 14,000klms to 34,000klms per year. Fuel economy is based on the green guide based on a mix of travel (combined). Individual cars and drivers will vary from this assumption. Registration and Insurance do not reflect private operator costs but is based on what was charged against each vehicle during 2015/16. Repairs & Maintenance are also based on averages. During 2015/16 one of the RAV4s and a Captiva had the highest amount spent them and one of the other Captiva's had the lowest amount spent. Without a crystal ball we have used an average across all vehicles. An amount was allocated for interest costs based on what Council could earn on term deposits if it was not buying vehicles. The amount is based on the written down value each year. Depreciation is simply the difference between the purchase price and the expected resale value. 21 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Four of the seven vehicles have a very similar annual cost. The SUV vehicles have a AWD models but not 4WD. Consideration: All vehicles are diesel, however we can price a petrol vehicle if Councillors would prefer that option. Officers would be happy to provide any other vehicle option that is not covered with these options. Communication and Consultation (Internal/External): Report follows briefing meeting held on 26 April 2016 Legal Environmental and Policy Implications: Councillor vehicles are provided under terms of the Elected Members Expenses Reimbursement and Provision of Facilities Policy http://www.gladstone.qld.gov.au/c/document_library/get_file?uuid=46ed879f-7236-4f1c-a98f- 06aa2bb90114&groupId=1570002 Financial and Resource Implications: Budget includes amount for nine Councillor vehicles. These vehicles are also covered by policy. Commentary: Nil. Summary: Nil. Attachments: 1. Vehicle Information Sheet Tabled Items: Nil. Report Prepared by: Manager - Property & Fleet Services 22 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 FCGC/5.5. PROPERTY SERVICES OVERVIEW Responsible Officer: Director Corporate and Community Services Committee Meeting Date: 10 May 2016 File Ref: CM19.2 Purpose: This report seeks to provide the Committee with an overview of Property Services. Officer's Recommendation: That the report be received. Background: The Property Services Team consists of six full time staff including the Property Coordinator, 3 x Property Officers, a Carpenter and a Painter. Property Services manages the GRC Property Portfolio by ongoing development, implementation and scheduling of regular maintenance programs, service contracts and energy efficiency projects for all Council buildings including processing invoices for property related activities and administration of property leases/tenancies. General maintenance, both planned and unplanned, is carried out by the Property Team along with conducting condition assessments and testing and tagging activities for all Council buildings. Other specialised minor and major operational and capital works are outsourced to preferred suppliers and other contractors with specifications and scopes of work developed for quoting and tendering of larger projects. There are over 400 Council owned buildings in the region, however not all of them are managed by Property Services. Generally single purpose buildings eg entertainment centre, libraries etc are managed by the respective department, while multi use and other buildings are managed by Property Services. Service contracts are managed by Property Services as there are generally economies of scale from organisational wide tenders. Budget There are 5 business units which comprise Property Services; BU270 - Manage and maintain GRC Corporate buildings and facilities including administration buildings and depots, BU540 - Manage and maintain GRC Land holdings and developments including vacant land and properties being bought and sold, BU545 - Manage and maintain GRC residential and commercial investment properties; BU546 - Manage and maintain GRC community buildings and facilities; and BU547 - 1770 Camping Ground. 23 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 PROPERTY BUDGET 2015/16 Description Budget Revised EOY Revenue Corporate Buildings (BU270) $0 $63,000 Land Holdings (BU540) $150,000 $0 Investment Properties (BU545) $184,634 $185,000 Community Buildings & $59,550 $56,000 Facilities (BU546) 1770 Camping Ground (BU547) $350,000 $320,000 Total Revenue $744,184 $624,000 Expenses Corporate Buildings (BU270) Salary & Wages $387,000 $488,000 Internal Plant Hire $57,000 $66,000 Insurance $50,000 $71,000 Electricity $350,000 $350,000 Rates and Water $150,000 $165,000 Service Contracts $1,280,000 $1,229,000 Security $196,000 $132,000 Other Maintenance $1,130,000 $992,000 Internal Charges $306,000 $320,000 Sub Total $3,906,000 $3,813,000 Land Holdings (BU540) $60,000 $188,000 Investment Properties (BU545) $137,000 $78,000 Community Buildings and $125,000 $136,500 Facilities (BU546) 1770 Camping Ground (BU547) $5,000 $5,000 Sub Total $327,000 $407,500 Total Expenses $4,233,000 $4,220,500 Service Contracts Property Services manages various service contracts across all Council sites to encourage consistent service provided and value for money to ensure the buildings meet community standards and expectations. Automatic Doors Elevators and Lifts Pest Control including ants, cockies, spiders, termites, rodents, pigeons, mice/rats, possums, snakes and meat ants Air Conditioning - Service and maintenance, repairs, call outs and replacements Security - Alarm Monitoring, Response, Maintenance and Patrols Fire Alarms - Alarm Monitoring, Response, Maintenance and Smoke Alarms Cleaning Washroom Services - Sanitary, Nappy Bins, Air Fresheners and Urinal Servicing Sharps collection Onsite Sewerage maintenance services including primary septic tanks and secondary onsite wastewater treatment facilities 24 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Projects Condition Assessments - A condition assessment is a technical inspection by a competent assessor to evaluate the physical state of building elements and services and to assess the maintenance needs of the facility. The purpose of the condition assessment process is for the Property Services team and assessor to evaluate the physical condition of buildings across Council in order to plan a long-term maintenance program that addresses the specific needs and condition of each building. This helps the Property Services team maintain buildings in the proper condition while reducing maintenance costs. The condition assessment lists the deficiencies currently existing in the building and its systems, assesses the life expectancy of the major components of the building, and includes professional recommendations for future repairs and replacements. Energy Management Strategy - Council must play a key role in minimising its environmental footprint. To achieve this Council must reduce its energy consumption and replace grid sourced electricity with renewables where ever possible. As part of Council's Energy Efficiency Initiatives, Property Services is facilitating positive changes around our organisation to minimise Council's footprint and to reduce our overall expenditure on electricity. Some of these initiatives are: o Replace blown lights with LED lights; o Install timers on air-conditioning units; o Install solar panels to some buildings; and o Conduct Energy Audits on all major sites and buildings o Monitor actual consumption of electricity and investigate energy efficient programs o Reduce fuel consumption by reducing the passenger and light commercial fleet and focus on fuel efficient hybrid vehicles Attached is a spreadsheet identifying electricity consumption for the first 6 months of the financial year. We have achieved a 4% reduction in electricity consumption. The sites I would like to highlight include: 1. Gladstone Sewerage Treatment Plant - 31% reduction - adjustment to aerators 2. Gladstone Art Gallery - 23% reduction - New air-conditioning units 3. Civic Centre - 14% reduction - Solar panels on roof 4. Calliope Depot - 31% reduction - Solar panels on roof 5. Boyne Community Centre - 72% reduction - Solar panels on roof, LED lights, timers etc Roof top solar was installed at the Calliope Administration Centre around Christmas time, which will be reflected in the electricity consumption figures from then on. In the last couple of weeks we have installed skylights in the Calliope depot which sees the turning off of 36 expensive to run lights. This will lead to a further significant fall in consumption at that location moving forward. As part of our Energy Management Strategy Council is organizing energy audits, with an initial focus on the Entertainment centre and the art gallery, both of which are major consumers of electricity. 25 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 EKA (Electronic Keying Australia) conversion - At the time of amalgamation Council had 3 registered keying systems along with a significant number of premises with ordinary unregistered locks and keys. On 30 May 2012, a Management Meeting endorsed the introduction of the EKA locking system as the long term goal for Council's keying system. Property Services is progressively rolling out the EKA conversion for Council facilities on an as needs basis, over an extended period of time. Rental Stock & Vacant Land Attached is a list of properties which Council rents out on a commercial or quasi- commercial basis. These properties have been acquired for a number of purposes over many years. Some such as those properties inherited from the former Miriam Vale Council as staff housing could be sold sometime in the future depending on the market. An undertaken was given by the former CEO that the properties would not be sold while the employee continued to live there. The former CEO's house and Miriam Vale library is now vacant and will be renovated to allow it to be rented on the commercial market. It could potentially be sold, however it would need to be excised from the Administration Office and Community Centre. Council also holds a stock of freehold land (spreadsheet attached), however with the exception of a couple of blocks they do not have a significant value. That being said, at some stage Council should look to dispose of land that has no short or long term value to the organisation. Council is trying to sell a parcel of land in Malpas Street and will sell recently acquired land in Ubobo when the road is constructed. Depot Management Property Services manages the following depot sites: Gladstone Calliope Miriam Vale and Agnes Water/1770 A Site based Management Plan (SBMP) has been developed for three of these sites to identify all sources of environmental harm and to address and manage the impacts related to the depot activities. The management plans dictate environmental performance requirements for the operation of the depots and provide a management structure for controlling and reporting operational environmental aspects and impacts. This SBMP forms part of the Gladstone Regional Council’s Environmental Management System (EMS) and demonstrates Council’s commitment to undertaking its ERA’s in accordance with standard operating procedures and best practice environmental guidelines Depot management activities include: Monthly depot inspections, quarterly meetings with depot staff, general maintenance of yards, environmental systems and washdown bays, pavement/pothole repairs, registration of waste tracking certificates, 26 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 preparation for cyclone season, annual depot inductions for contractors, development of depot procedures and site based management plans. Asset Management Plans have also been developed for these 4 sites identifying what departments use each site and for what purposes and identifies ongoing maintenance etc. Required. At the Miriam Vale depot, Council undertook a small expansion of the office area to allow additional staff to be located in that building. Unfortunately the Miriam Vale Depot building was originally classified as a Class 10A building which limited the need for certain conditions including firefighting capability. Attached is an aerial photo which identifies where the current fire hydrant is. A Class 10A building is defined in the attached BCA fact sheet. When this budget was originally considered and estimated, the classification of the building was not considered as being an issue as the extension was only minor less than 50sqm. Unfortunately the extension has triggered the need to reclassify the building which introduced certain conditions to meet compliance. The existing fire hydrant does not comply from both a distance perspective and also a fire flow prospective (Flow test report is also attached). Property Services engaged a consultant from Chubb Fire to look for the most cost effective solution. The initial thought process was that a second fire hydrant may achieve an acceptable outcome at a relatively low cost. This option has now been dismissed as not being a viable option as the Miriam Vale Water Reticulation System is not capable of delivering the minimum required flow rate of 10 L/sec at the minimum required residual pressure of 200kPa in accordance with the Australian Standard AS 2419.1 - 2005 in this location. As such our only option is to install a firefighting system in the form of tank/s and pumps which will be expensive. A recent tender confirmed that the price to achieve an acceptable firefighting infrastructure comes at a cost of over $300K. Officers have been looking if there was an alternative option which delivered benefits to the residents of Miriam Vale along with providing firefighting flows. There does not appear to be an acceptable alternative to the onsite solution. This project is in the 2016/17 budget. Clearly Council officers should have verified the classification of the building when this project was contemplated, however even if that was done, the question would have been, do we ignore the inappropriate classification or do we fix the classification. We could not have continued to operate in ignorance. Consideration: Nil. Communication and Consultation (Internal/External): Nil. Legal Environmental and Policy Implications: Nil. 27 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Financial and Resource Implications: Nil. Commentary: Nil. Summary: Nil. Attachments: 1. Energy Management Strategy 2. Electricity Consumption to 31 December 2015 3. Commercial Properties 4. Freehold Land 5. Aerial Photo of Miriam Vale Depot 6. BCA Fact Sheet Tabled Items: Nil. Report Prepared by: Manager - Property & Fleet Services 28 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 FCGC/5.6. MOBILE SMALL CELL PROGRAM Responsible Officer: Director Corporate and Community Services Committee Meeting Date: 10 May 2016 File Ref: GR5.2 Purpose: This report seeks Council's views in relation to the request for Council comment on possible locations for equipment for mobile coverage in small towns. Officer's Recommendation: That Council supports the _________________ sites as being priorities for 4G Small Cells. Background: Attached is the email from the Department of Science, Information Technology and Innovation seeking Council Priorities for equipment in small communities for limited Mobile coverage. It needs to be highlighted that the range of this equipment in 200 metres and therefore it is not a solution to significantly improve mobile coverage in rural and remote locations. There are the small townships of Builyan and Many Peaks in the Boyne Valley and Lowmead and Rosedale in the southern end of the region that would be largely covered by a 200 metre radius. They could be key priorities. Baffle Creek and that area has a more dispersed population and hence would not necessarily fit that purpose of covering the population, however it could provide a focal point that residents could go knowing that they will get coverage in times of natural disasters. Councillors may also know a black spot area which could benefit from the installation of this equipment. Consideration: Any proposed site would need a building on which this equipment can be placed and would be a source of power. Clearly there are a limited number of cells available and hence only the top couple of locations are likely to be considered. Communication and Consultation (Internal/External): Nil. Legal Environmental and Policy Implications: Nil 29 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Financial and Resource Implications: Nil. Commentary: Nil Summary: Nil Attachments: 1. Department of Science, Information Technology and Innovation email Tabled Items: Nil. Report Prepared by: Manager - Property & Fleet Services 30 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 FCGC/5.7. INFORMATION SERVICES OPERATIONAL/CAPITAL BUDGET AND MATTERS OF INTEREST Responsible Officer: Director Corporate and Community Services Committee Meeting Date: 10 May 2016 File Ref: CM19.2 Purpose: The purpose of this report is to update Councillors' on the status of the Information Services Capital and Operational budgets and provide an update on matters of interest. Officer's Recommendation: THAT the Information Services Monthly Report be 'received'. Background: This is an information report which will provide Council a brief overview of current Information Services budget figures and projects. The Information Services division delivers a range of internal support services and some services direct to the community, along with contracting some of our services to third party organisations. Consideration: At the time of preparing this report the financial year was 83.56% passed. The following financial data has been provided from Council's Financial Monthly Business Unit Report. INFORMATION SERVICES OPERATIONAL EXPENDITURE OVERVIEW % of Revised Business Unit Expenditure Budget Budget Spent 112 - Customer Service 1,128,598 1,365,827 82.6% 130 - Geographical Information Systems (GIS) 390,461 464,070 84.1% 570 - Information & Communication Technology 4,061,110 4,775,682 85.0% (ICT) 575 - Records Management 710,180 905,903 78.4% 617 - Agnes Water Rural Transaction Centre 666,573 815,372 81.8% 618 - Mt. Larcom Rural Transaction Centre 308,752 368,769 83.7% Sub Total 7,265,674 8,505,652 82.60% 31 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 INFORMATION SERVICES CAPITAL EXPENDITURE OVERVIEW % of Revised Business Unit Expenditure Budget Budget Spent 112 - Customer Service - ---------- ---------- 130 - Geographical Information Systems (GIS) - ---------- ---------- 570 - Information & Communication Technology 198,092 195,488 101.3% (ICT) 575 - Records Management - ---------- ---------- 617 - Agnes Water Rural Transaction Centre - ---------- ---------- 618 - Mt. Larcom Rural Transaction Centre - ---------- ---------- Sub Total 198,092 195,488 101.3% * Note the above capital figures does not include depreciation Customer Service - Section Update of BUs 112, 617 & 618 Phone system – Councillors were briefed on Council's Customer Service Charter on 26 April 2016. Allowing calls to queue in peak periods is being considered as it will keep wage costs to a minimum and missed calls to a minimum - or non-existent - as well. ICT should be able to test the improved call management software in mid May. Increases to the cost of postage - has impacted the budget significantly. As at 21.04.2016 we had spent $60855.38 (around $6100 a month). Actual spending for previous year was $59400 (around $4900 a month). Almost $14000 a year more - remembering that the price rise only came into effect on January 1st this year. CSBA benchmarking survey will be organised to take place in the first quarter of 2016/2017. This survey is a measure of how well we are dealing with our customers on phones and via emails. Pre-polling for the local government elections had a huge impact on counters at sites where pre-polling was conducted. The number of voters pre-polling was much higher than expected. Northern Customer Service Team – On 3 May 2016, Council resolved to continue the current level of service at the Mt. Larcom RTC and will not be cutting back opening hours or services. Staff are now look at re-organising the office space to try and give staff an improved layout in which to work and hopefully alleviate the lack of space for staff and for postal parcels. Central Customer Service Team - We have two new fulltime officers (casuals converted to permanent) who are currently undertaking training in the central team on phones and on counters. One staff member was in a casual position with us and the other has been a direct appointment from Engineering 24/7 Call Centre. Southern Customer Service Team - QGAP has increased funding offer to $77500 which Council has accepted. We now await the outcome of their funding model review. Qld Transport to trial driver testing from the RTC one day a month - from 11/2/16 for six months - excellent feedback so far. Driver testing successful, opportunity for RTC staff to have a QT representative on site on these days to assist with processing EFTPOS transactions live on site. 32 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 Changes to Centrelink are making transaction times longer - moving everyone over to MYGOV before 31/3/17 - 2 staff attending training in March to facilitate this change. All visitors to the site are to be asked what business they are conducting with Centrelink and staff are to assist them to transition to MYGOV. Miriam Vale Customer Service exceptionally busy with animal registrations - a record number in February. A large portion of their time is also spent on Administration Support duties for other sections which is a great example of sharing staff resources. GIS - Section Update of BU 130 GIS team has currently been working on updating and rebuilding the Geocortex Mapping System so that it can be accessed by all mobile devices as well as any computer platform. This will enable staff to be able to access the Gladstone Regional Council Mapping System whilst working out in the field. They are also updating the Public Mapping system as well as the mapping site for the Planning Scheme and Emergency Management which will enable the general public to access the mapping site anywhere on any device. 1570 Cadastral adjustments have been done over the past 7 months. This includes drawing up the land parcels into a combination of specially designed programs starting from the survey plans. They then need to go out and pick up survey control to adjust the parcels to survey accurate. The aerial photos that are available for viewing for both staff and the general public through the Geocortex Mapping System are sourced and processed by the GIS staff for inclusion into the mapping system. Information collected from the flood studies conducted by Council is processed by GIS team to set 1%AEP (Annual Exceedance Probability) and development level on properties to give a habitable floor level on properties. GIS staff have continued to provide training sessions with new staff members and also assist the general public with over the phone advice and guidance with the Public Mapping Site. Records Management - Section Update of BU 575 Gladstone Entertainment Convention Centre (GECC) - Preliminary work has commenced with GECC in streamlining their processes in conjunction with records management practices and the use of ECM (Council's electronic document records management system). This will eliminate the need for filing cabinets and storing information in archive boxes until they have reached their retention period. It will also reduce the number of documents being saved on network drives. In addition, it will ensure that Council is compliant with records management. Gladstone Regional Art Gallery & Museum (GRAGM) - The Records Coordinator will be meeting with the Joanne Duke, Curator of GRAGM and her team this week with the view to commence a project similar to GECC. Technical Library - RMU staff have commenced disassembling the current Technical Library, housed in the Records Building, Calliope. Over 1,500 books/reports etc will need to be assessed then a decision made to scan and register into ECM (for easy access digitally by staff), forward to the Library or GRAGM, or destroyed according to legislation as they have met their retention period. 33 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 This project is due for completion by December 2016 to enable relocation of the industrial shredder from our Miriam Vale Records to the former Technical Library Calliope. ECM Update - A new App Drop will be available this week from TechnologyOne. Information Systems will update the training environment of ECM to be fully tested by Records staff prior to roll out in production. There are quite a few changes in this update which will need to be filtered through to staff. In addition, some of the Reference Guides will need to be altered to reflect the changes eg: screen shots and procedure. ECM Training Material - RMU has nearly finalised revamping the ECM training presentations that is provided to new starters when undertaking ECM Training. EzeScan (Third Party Scanning Solution) - Further enhancements are being made to EzeScan to assist with more intuitive and faster registration of documents into ECM. RMU Coordinator is currently working with Learning & Development having completed HR, Payroll and Debtors areas. Annual Destruction of Records - Approximately 250 archive boxes will be due for destruction 1 July 2016, as they will have reached their retention period. RMU to hire a pantec truck and load boxes from Council's Records Storage Facility located on Racecourse Road, Calliope. Thereafter they will be transported to our Miriam Vale Records where RMU Archivist will write up the records to be approved under Sub-Delegation for destruction. RMU Archivist will then shred the archive boxes. Right to Information (RTI) The Office of Information Commission (OIC) has provided Council with a preliminary report of a desktop audit of Council's website for compliance with selected legislative requirements under the Right to Information Act 2009 and Information Privacy Act 2009. 10 recommendations have been made for improvements and RMU will work towards ensuring Council's website is updated to ensure full compliance with the legislative requirements under the Act. Currently this financial year Council has received 5 Right to Information Applications. RMU currently has 2 active RTI's. This year the number of Right to Information and Information Privacy Applications has been significantly less than previous years. Usually Council averages about 20 per year. Cemetery Files - In conjunction with Parks Department, a project has commenced scanning and registering into ECM approximately 14 archive boxes of cemetery files. EzeScan has been programmed to ensure the efficient scanning and registration of this documentation. A HERO placement has been trained by Records Staff in Ezescan and based in Records undertaking this project on behalf of Parks. Legal Documents - Legal Documents Project has two parts: Finalisation merging three former Council's into the current system. Former Miriam Vale Shire Council and Calliope Shire Councils have been completed. Former Gladstone City Council are still being worked through. Refer to future projects for a breakdown of these. Presently there is approximately 1,000 current legal documents being managed in ECM by Legal Records Management Officer and housed in Council's strong room 34 of 43
GLADSTONE REGIONAL COUNCIL - FINANCE AND CORPORATE GOVERNANCE COMMITTEE AGENDA 10 MAY 2016 located at Calliope. This includes documents such as Agreements, Contracts, Easements, Bank Guarantees, Indemnities etc. Statistics from RMU - 01.07.2015 to 30.04.2016 127,155 documents have been registered into ECM, the breakup as follows:- o Records Staff 46,376 o Other Staff 56,951 o Pathway Documents 23,828 339 archive boxes destroyed by RMU Archivist. 43 Archive Boxes awaiting approval. (archiving older records and records forwarded from Departments - not part of annual destruction); 112 archive boxes destroyed under GRC's Digitisation Disposal Policy & Procedure. (Records that have been scanned and registered in ECM and shredded after QAing process); 98 archives boxes transported to the Records Storage Facility to await their retention period before being destroyed Future Records Projects Below is a list of some of the future projects for the RMU Team: Following is what the Legal Records Management Officer is presently working through:- 2 archive boxes BITS documentation 19 archive boxes of former GCC Contracts 1 archive box of former GCC Warranties & Maintenance 1 archive box of former GCC Insurance Policies 6 archive boxes of Certified Copies of By-Laws of previous 3 Councils 4 archive boxes Certificates of Title to be documented and forwarded to DERM 1 archive box of Deeds 2,000 Easement Documents to sort through, document, scan and register Inherited from former Director of Governance, Greg Winter (GCC); 1 archive box QAL Court Case 1 archive box Clinton Show & Sports Grounds 1 archive box Survey Plans 1 archive box of Resumptions 3 archive Boxes of Greg Winter's files Mapping of new General Retention & Disposal Schedule (GRDS) due for release by Queensland State Archives mid-2016 to old GRDS; Location Index in ECM tidied up to reflect changes; Commence back tracking of documents registered in ECM prior to 01.07.2010 under Council's Digitisation Disposal Policy & Procedure to enable shredding of physical documents 48 files Curtis Island Water & Sewerage Infrastructure Handover Documentation - Scan and register in ECM and provide a copy on USB for use off site by Water Services staff after hours where ECM is unavailable; Insurance documentation forwarded from a Department to be scanned and registered into ECM; 35 of 43
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