ABSA Retail and Business Bank Banking Proposal for the Fuel Industry - January 2013
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Table of Contents ABSA Fuel Industry Overview 4 Section A: ABSA Lending Solutions and Recommended Finance Structures Recommended Lending Solutions and Finance Structures 6 Special covenants, terms and conditions of funding 7 Documentation required to process an application for finance 8 Section B: ABSA Business Banking Solutions Cash Management and Payments Solutions 10 Absa Corporate Credit Card Payment Solutions 11 Absa Payment Acceptance 11 Investments 12 Financial Services 13 Workplace Banking Solutions 16 ATM Solutions 17 Section C: ABSA Retail and Business Bank Pricing Proposal Pricing Declaration 19 General Banking Services Fees 19 Business Integrator Fees 19 Business Internet Banking Fees 19 Card Acquiring/ Payment Acceptance Fees 19 Credit Card Fees 19 Disclaimer 19 3
ABSA Fuel Industry Overview As an important part of our commitment to the growth and prosperity of the South African economy, Absa Bank recognises the vital role played by the entrepreneur in creating new wealth and opportunities. The franchise team operates across a number of business categories, viz. grocery retail, restaurants, quick service restaurants, entertainment and leisure, automotive and fuel, just to name but a few. The fuel industry is a key strategic industry for both Absa and Barclays. In partnership with the Fuel Retail Industry, Absa seeks to add value and deliver efficient low risk solutions through our passionate and dedicated relationship team. We believe that across the Absa Group, we have an excellent understanding of the Fuel Retail Industry, and are therefore confident that both parties enjoy a seamless relationship through our one point of entry and three relationship touch points, namely the Relationship Executive, the Operational Banker and the Customer Services Consultant, as we strive to provide you with innovative and tailored solutions. We believe in partnering with our Fuel Retail Industry customers to achieve their growth perspectives through the understanding of the environment in which they operate. Sound knowledge of our customers’ industries enables Absa to offer best-of-breed products and global solutions needed to meet the Fuel Retail Industry customer needs, leaving them to focus on their core business. Absa’s infrastructure is geared to service fuel retail businesses of all sizes from small to corporate. Our extensive network of Industry Specialists and Relationship Executives team up to provide the customer with the best the bank has to offer. With many years’ experience in the franchise and Fuel Retail Industry, Absa has established a credible record among many of South Africa’s top fuel wholesale and retail companies. We believe in developing partnerships with our customers by ensuring that we have the footprint and products to provide a solution for their expansion across South Africa and into the continent. Absa offers Fuel Retail Industry customers a range of market-leading operational, lending and investment products. Our solutions are aimed at optimising banking value, reducing operational risks and enhancing cost-efficiencies. Among our market leading operational products are cash management and payment solutions, merchant services, electronic banking, business insurance and advice, commercial asset finance and commercial international banking. We have put together a dynamic team focused on the Fuel Retail Industry with the aim of understanding your specific industry, where it’s heading, and using that knowledge to deliver the most competitive products and improve customer relations. We believe in actively working with clients to develop individual solutions that meet the industry’s unique challenges today while providing for a better tomorrow. In summary, we aspire to partner with the franchise and fuel industry by providing a value-oriented offering: i. Cost effectiveness through process optimisation ; ii. Market related pricing for market leading products; iii. Reliable and secure banking procedures; iv. Reduced operational risk For more information please contact us at 011 350 9727 or at franchise@absa.co.za. 4
Section A: ABSA Lending Solutions and Recommended Finance Structures
Recommended Lending Solutions and Finance Structures Absa understands the Fuel Retail Industry and the needs of Fuel Retail customers and in response have established the following finance structure to assist the Fuel Retailer with his or her finance needs. Financing a new Fuel Retail Business (no property) Setup cost, including the initial franchise fee/ key money, variable depending on the size of the outlet Recommended unencumbered own contribution required is 40% - 50% of total setup cost (including working capital and stock guarantee), dependent on the business’ ability to service a gearing of 50% - 60% Bank guarantee/ Absa Insurance Guarantee in favour of the Oil Company in respect of the fuel supply to be made - variable depending on volumes pumped Working capital requirement (overdraft facility) determined by a number of variables and calculated and considered on an individual basis Rent guarantee variable, and dependent on oil company/ landlord requirement Maximum term of finance 60 months VAT refund in the 3rd month, if applicable, will be used to reduce the bank facilities granted Financing an existing Fuel Retail Business (no property) Recommended unencumbered own contribution 40% - 50% of total financing need, dependent on the business’ ability to service a gearing of 50% - 60% Bank guarantee/ Absa Insurance Guarantee in favour of the Oil Company in respect of the fuel supply to be made - variable depending on volumes pumped Working capital requirement (overdraft facility) determined by a number of variables and calculated and considered on an individual basis Rent guarantee variable, and dependent on oil company/ landlord requirement Maximum term of finance 60 months Financing the revamp of an existing Fuel Retail Business (no property) Scope of the revamp is site specific. Cash flow projection (considering the turnover increase after revamp/ upgrade) to be provided with each application for finance. Unencumbered own contribution will be determined by the scope of the revamp, and dependent on repayment ability of the business 6
Special covenants, terms and conditions of funding Financial conditions Interest cover to be at least 1.5 times, measurable after 12 months of 1st trading cycle Interest bearing debt not to exceed original level of debt Absa bank to have first right of refusal for any new interest bearing debt No dividends to be declared without consent from Absa bank, which will not be withheld unreasonably Non-standard conditions Shareholders loan accounts not to be withdrawn without consent from Absa bank No change in shareholding without prior consent from Absa bank Disclosure document received and accepted (where applicable) Franchise or Supply agreement received and accepted by Absa Legal Services Applicant to provide proof of retail licence, or temporary licence issued by the DOE before facilities are paid out/ made available Copy of site licence, issued by the DOE, to be provided when financing a fuel retail property Security Collateral security requirement will be determined by the risk of the application for finance All directors/shareholders/members/partners must sign unlimited surety ships Cession of all loan accounts, or which may become effective in future, must be in place at the time of financing Key man and/or Life insurance must be obtained to cover at least 100% of total facilities granted. All policies must be ceded to and cessions to be registered in favour of Absa. Short term insurance must be obtained to cover at least 100% of total value of equipment. Policy must be ceded and cessions to be registered in favour of Absa Kindly note that the proposed funding solutions by no means constitute an approval or undertaking to finance, but merely records the basis upon which we are prepared to consider the financing of a fuel retail business. Covenants and approval conditions other than mentioned in this document may be imposed, depending on the risk of the application for finance. 7
Documentation required to process an application for finance 1. CV’s and copies of ID’s on all members / shareholders / directors 2. Marriage certificates / ANC Agreements / Divorce Orders 3. Statement of assets and liabilities on all members / shareholders / directors 4. Registration certificates if business trades as CC, Pty Ltd or Trust 5. Application documents done by each member/shareholder/director / third party sureties 6. Documentary proof of source of own contribution 7. Cash flow projections for at least one year, including income statement & balance sheet 8. Comprehensive business plan 9. Copy of the lease agreement if property is leased or title deed if property is owned 10. Copy of signed Buy/Sell or Purchase Agreement 11. Copy of signed franchise/ supply agreement after transaction was approved 12. Copy of retail licence, or temporary licence issued by the DOE before facilities are paid out/ made available to client 13. Financial statements if purchasing an existing business 14. Up to date Management Accounts, if signed financials older than 6 months 15. Signed financial statements on your other existing business(es), if applicable 16. Monthly forecourt volumes and convenience store turn over for a period of at least 3 years 17. Six months Bank Statements of business trading account 18. List of equipment to be financed, including rand value per article, and a breakdown of the utilisation of the finance 19. Letter from Oil Company stating that the applicant has been assessed in terms of its usual requirements 20. Any other information applicable to the Financial Intelligence Centre Act No 38 of 2001 8
Section B: ABSA Business Banking Solutions
Cash Management and Payments Solutions Cash Management Solutions is a streamlined service that facilitates secure, efficient and risk-reduced cash deposit management. Cash is the lifeblood of your business but also poses a security risk as the handling thereof comes at a cost. Fraud, theft, cash-in-transit heists and skill levels of staff forces one to the realisation that moving cash is not your core business. Absa holds partnerships with Deposita Cash Device Supplier who uses the latest tamper-proof technology to protect and safeguard your cash deterring criminal activity. Absa has 12 fully-fledged cash centres across the country as detailed below. The first five facilitate “walk-in” deposits (these are deposits made directly at the cash centre by the client and not by CIT carriers). All the cash centres have facilities to accept deposits by CIT carriers: Ormonde Jhb Bloemfontein Pretoria Port Elizabeth Kempton Park Brackenfell Vaal Cape Town – Goodwood Witbank Newcastle Klerksdorp Durban Deposits can also be made at the following SBV cash centres, partially owned by Absa: Nelspruit George East London Pietermaritzburg Polokwane Rustenburg Pretoria The Absa Cash Centre operates on extended hours in order to address the needs of corporate clientele who need to be able to deposit the cash portion of their turnover. The hours of operation are: Monday-Saturday: 06:00-18:00 Benefits: End to end cash handling solution every day of the week, including public holidays Same Day Value enhancing liquidity and no claw back (deposit is guaranteed) Outsourced risk (onsite, cross pavement & in-transit) Outsourced model (Absa manages strategic alliance between all Vendors) Reduces admin and recounting of cash - enhanced in-store cash up time and reduction in overtime Enhances the reconciliation process – simplified at H/O, brand, store, day and cashier levels Live web-based portal & system can be integrated Cross pavement insurance can be cancelled Devices can be upgraded to newer technology and software upgrades included in maintenance fees Possible saving on head count 10
Client Contact Centre is operational 7 days a week, 365 days a year, from 06h00 to 22h00. Maintenance technicians operate between 07h00 and 21h00, 7 days a week, 365 days a year. Technician vehicles are tracked and monitored in real-time by the Client Contact Centre for performance management. 4 x approved Cash-in-Transit carriers: Protea Coin SBV G4S Fidelity Absa Corporate Credit Card Payment Solutions Absa Card has a comprehensive range of card solutions that can be tailored to suit the needs of your business. We offer an integrated approach to corporate expense management, which includes business travel and purchasing services. We also offer a consolidated corporate payment system that provides world- class service at the lowest possible cost and risk. The Absa Corporate Card program will assist in helping your company achieve the highest possible savings whilst continually delivering service excellence. The Absa Corporate Card program is a comprehensive expense management system designed specifically for travel and entertainment-related operating costs. Absa Corporate Card Product Offering: Absa Corporate Card Absa Garage Cards Absa Travel Lodge Card Absa Purchasing Card Absa Payment Acceptance Absa Payment Acceptance offers point of interaction facilities and value added services that enable merchants to: Accept credit, debit, fleet, garage, RCS, medical, all buy-aids and certain gift cards Provide a fully certified desktop or mobile card acceptance terminal or Pin Pad Range of Value Added Services which includes: - E-Top Up – Prepaid Airtime - Batchlink – Process credit card payments in a batch format - Reconciliation File – Detailed reconciliation of card transactions - Contactless Card acceptance in the Quick Store E-Commerce – Via approved Absa CSP’s which enable the merchant to process internet payments 11
PYC (Pay in your Currency) – Allows card holders an option to choose to pay in their own currency at point of purchase (currently the only bank that can provide this service) Settlement Terms We offer settlement within 24 hours, provided the batch settlement amounts are credited to an Absa account, and that the batch settlement file is transmitted before our daily cut-off time (21:00). This excludes Sundays and public holidays. Why Absa Card Acquiring? Enviable reputation in the card acquiring market with over 28 years of experience Current market share per volume of approx 32%.* Largest acquiring house in CEMEA** for acquiring VISA cards Total number of merchants in excess of 40,000 Industry leading system uptime * Source: Visa International ** Central Europe, Middle East and Africa Investments At Absa Business Bank we cater for all your Investment needs, whether you require immediate access to your excess operating cash or are looking for a store area for a couple of months – we have a solution for you. There are three broad categories of investment accounts that vary based on the liquidity required. 1. Demand Accounts – Provides Immediate Access to Funds Call account The Call product is a demand investment product which allows instant access to funds. Being a demand product, it is used as a holding account for excess operating cash. Funds are moved from the business operating/current account to the call account and vice-versa. Payments cannot be made from this account as payments must be made from your operating account. Investment Advantage This is a Money Market type investment account offering one of the highest interest rates in the market for this type of investment. It is designed to offer excellent stable returns linked to Prime. Liquidity Investment Account This product provides instant access to funds and offers a competitive interest rate which is linked to the prevailing prime rate. It provides customer centric rates (based on your portfolio holding). Interest is calculated daily, capitalised monthly and can be paid out on a date selected by the customer. 12
2. Notice Accounts – Provides Limited/Partial Access to Funds 32 Day Notice Account This is a short-term investment product aimed at investors who want a high return, with the benefit of access to their funds at short notice. This product also allows for additional deposits at anytime and partial notice may be given i.e. you do not need to close the account when placing notice. The interest will be paid monthly and can be transferred to your operating account. Split Notice Account (70/30 and 90/10) The split notice products give you the best of both worlds as you are being rewarded from a rates perspective for tying in your funds for 60 days similar to a fixed deposit but with the convenience of being able to withdraw a portion of your funds on demand. 3. Term Accounts – Fixed Amount, Fixed Term, Fixed Rate Fixed Deposit Account A Fixed Deposit is an investment deposit product where a lump sum is invested for a fixed period at a fixed rate. The customer has a wide range of investment periods to choose from: 8 days to 60 months. Interest rates are guaranteed for the duration of the investment period therefore offering stable returns at competitive rates. Absa Prime Linked Account A Linked Rate Deposit comprises of a single deposit, for a fixed term at an interest that is linked to the prime rate. This means that the interest rate on your investment fluctuates with the prime rate movement in the market. We also offer Shariah-compliant products. Please ask your banker for more information on these offerings. Financial Services Absa offers both traditional and customised financial service solutions. These include tailor-made solutions to meet your specific risk mitigation & wealth creation needs. Because each product is flexible, you can be sure you’re getting the solution that is right for your business. General Business Cover for: Assets (buildings, contents of buildings, stock, machinery, vehicles, etc.) Gross profit income and additional costs Legal liabilities (general, property owners, tenants, product, defective work, employers, motor vehicle liabilities, etc.) Employee personal accident 13
Specialist Business Cover for: Guarantees of consignment stock, contract performance and lease deposits Contractors for contract work, general and licensed plant and specialised electronic equipment Contract liabilities Transporters using heavy commercial vehicles and cargo in transit Specialised Services include personal cover for: Life risk, Illness, Disability, Wealth creation, Retirement, Will and Estate planning Business continuity 1. Commercial Short Term Insurance for Fuel Retailers Insurance cover details The policy offers multi-peril, one-stop insurance on service stations, dealerships, workshops, service centres, fast food outlets, car wash, convenience shop and other related businesses Special extensions not covered in other standard products, competitive rates and quality service Retailer peace of mind that all insurance needs and risks are being covered Standard insurance cover includes: Fuel Leakage (damage caused by leakage of fuel at the insured premises, including the loss of fuel) Contamination of fuel (loss of fuel in underground tanks due to contamination as a result of storm, wind, water, hail or snow) Subsidence and landslip extension in respect of fuel in underground tanks (damage caused by subsidence and landslip including the loss of fuel in such tanks) Refrigerated stock extensions (loss or damage to stock in refrigeration or cooling units at the insured premises as a result of deterioration or putrefaction and caused by failure or non-operation of the unit) And many more enhancements in other insured sections The policy covers the following items (but not limited to): Fire (material damage) – Fuel leakage extension, Refrigerated Stock extension, Fuel Contamination and Subsidence and Landslip extension Office Contents, Business Interruption, Electronic Equipment, Machinery Breakdown Theft, Money (Including credit card fraud and cash in transit cover) Glass, Fidelity, Goods in Transit, Business All Risks, Accidental Damage Public Liability (general & tenants, products liability, defective workmanship, wrongful arrest, food & drink extension and employee negligence) and Employer’s Liability Stated Benefits / Group personal accident (Death on duty on forecourt employees and cashiers) Motor Section (Motor Traders Internal & External) 14
2. Retail Fuel Guarantee Benefits to the retailer: New Retailers don’t have to finance, or tie up valuable security in providing bank guarantees Existing Retailers can substitute bank guarantees and inject cash into the business or reduce liabilities Existing Retailers on ‘hard cash’ can now afford to give the Oil Company a guarantee to trade on ACB/ anumatic debit or ‘top up’ their existing guarantees to meet current oil company requirements The monthly premium is an Operating Expense and thus written off against taxable income Opportunity cost of having released your cash or securities Payment for fuel after delivery, improving cash flows What does it cover and values? The guarantee covers trading debts such as fuel products, lubricants and rentals. Current maximum guarantee value issued by Refine is R750,000. Top up or change in values Yes – should you not want to change your existing bank guarantee arrangement you can ‘top-up’ your bank guarantee with our guarantee. Guarantees can also be increased / reduced on request on approval by the oil company of the revised value. Requirements Personal and business surety (no attachment of any collateral security – a standard surety agreement) Consent to view only the trading account of the business for Refine’s risk monitoring purposes, such as tracking unpaid debits (no authority on account whatsoever). How does it work? Application is made to Refine for the guarantee, via an ABSA Insurance & Financial Adviser. Normal route – Guarantee is issued by Refine directly to the Oil Company. Back-to-back route (Shell & Caltex) - On approval and signature to Refine legal documentation, Refine will issue the Absa Insurance Company guarantee to Absa Bank Limited. This guarantee will serve as collateral for the bank guarantee to be issued to the Oil Company by Absa Bank. The Bank then follows its internal process and documentation, and on completion of this process Absa Bank will issue a bank guarantee to the Oil Company in the format approved. Cost Premiums can vary according to risk profile with current rates ranging from 4.5% to 6.0% per annum on the guarantee value. Policy fees and VAT are added to the risk premium for final monthly debit amounts. 15
Applying for the bank guarantee Refine will require the applicant to complete the application form and provide requested supporting documents and details about the business. New Retailers should provide minimum 12 months projections, the previous owners last audited financials, as well as appointment letters from the Oil Company and details/ confirmation of how the business is being funded (own contributions, loans, overdrafts, etc.) Existing Retailers should provide latest financials, updated management accounts and confirmation of existing overdraft facilities, etc. Workplace Banking Solutions Absa Workplace Banking offers packages of banking products and service channels to the employees of the organisation. Key features Free Absa Financial Education & Training programme Absa Cheque Value Bundles Personal loans - Rate discount of 0.5% Micro loans - Rate discount of 1% Home Loans and Vehicle Finance - Rate discount of 0.1% Negotiable insurance, savings and investment solutions Customer benefits Value to the Employer Requires no extra cost Enhances existing benefits packages Offers convenient banking solutions Ensures worker productivity Provides financial education to full workforce Adds value to & supports organisations’ competitive edge Value to the Employee Access to Absa solutions on a favourable basis On-site convenience and safety Boosted employee morale Expert product advisers on call Improved financial decision making abilities leading to long term financial health 16
Does this product have a unique benefit compared to competitor products? The Absa Financial Education & Training programme is recognised as the benchmark in Barclays Global. Absa Workplace Banking was the first of its kind in South Africa, providing it with experience still to be gained by competitors and new entrants. ATM Solutions Absa have the leading ATM Market share in South Africa with more than 8,000 ATM’s and Solutions across the country. Benefits to you the business owner Increased number of customers leads to increased profit Can increase turnover between 6% and 15% Competitive advantage/differentiation from competitors Increased convenience and customer satisfaction What is provided? Full Branded Absa ATM, ABSA Signage (internal and external) Maintenance of ATM and Consumables Insurance – Cash and ATM Installation and shop fitting (excluding wet works) ABSA Signage (internal and external) There are two ATM options available. Please note that there are different qualifying criteria for each model. 1. Full Service Model The ATM is replenished and maintained by ABSA and a fixed monthly rental is payable to the franchisee. These ATM’s are currently performing on average ± 6,000 transactions per month Advantages of this model include the ability to continue focusing on one’s core business; guaranteed optimal service levels; additional revenue streams and increasing foot traffic into the outlet. 2. Self-Cashed Model In this instance the ATM is replenished and maintained by your company or franchisee. A rebate per successful cash withdrawal is then payable to the franchisee. The above rebate is payable from the first successful cash withdrawal. Advantages of this model include reduced risk in terms of cash held on site, savings in terms of cash handling and cash transportation fees as well as providing one with an additional income stream. 17
Section C: ABSA Retail and Business Bank Pricing Proposal
Pricing Declaration We understand the very specific pricing challenges you face, and that every cent saved can make a significant difference to your long-term profit. Which is why we have introduced the concept of “relationship pricing” for our premier clients. To put it simply, we have taken a holistic view of all our products and services used by Fuel Retailers and priced our solutions using the “economies of scale” concept. The quoted prices are based on our understanding of the Fuel Retailer’s requirements and the information that has been supplied to date. Should the Fuel Retailer, for any reason whatsoever, decide to utilize the services of another financial institution or service provider and the net effect of it resulting in a material decline in the income of the Bank, the Bank reserves the right to revisit its quoted prices in order to protect itself against any losses. Therefore we are able to deliver the most appropriate service at the most efficient price for your business. Prices for services and products would normally be adjusted annually on 1 January or earlier should the need arise. In the latter instance, Absa will provide the franchisor with 30 days written notice before the changes are implemented. The reviewed pricing will be based on changes in Absa’s delivery cost structure and/or any significant changes in trading patterns within your franchise system. The pricing will be made available to Fuel Retailers who apply in writing to have the negotiated group pricing structure implemented, and who thereafter run their accounts in a responsible manner and within their negotiated facilities. In the event of a franchisee contravening the terms and conditions attached to their account and facilities, and/or their risk profile deteriorate, Absa will reserve the right to amend the pricing for that franchisee. Fees/prices indicated in this proposal in respect of services rendered by BankServ (formerly known as ACB) are not in the discretion of Absa and such price increases will therefore be determined by BankServ. Please note that these products and services are applicable to all Fuel Retailers for as long as they remain a part of the Fuel Retail industry. Should a retailer for whatever reason withdraw from the Fuel Retail industry, a new arrangement between that business and Absa will have to be entered into. Our pricing structures are always inclusive of VAT (currently 14%), unless otherwise stated. Any additional costs for services not covered in this document, will be available on request. Please note that the pricing offered to the Fuel Retailers is the result of Absa’s market-related investigations and assumptions based on our understanding of your business model. We therefore will be happy to enter into negotiations on specific issues/concerns of pricing, should they arise. For more information please contact us at 011 350 9727 or at franchise@absa.co.za 19
1. General Banking Services Fees 1.1. Transactional Fees Product Description Pricing Details (Incl. VAT) Cheque Account Service Fees R12.00/ R2.10/ R24.00 (R2.10 per R100 or part thereof, with a minimum of R12.00 and a maximum of R24.00 per cheque). A minimum monthly service fee of R64.50 per cheque account applies. Cheque Books 100 page books R 80.90 200 page books R112.55 Deposit Books A5 Medium R 74.55 A4 Large R 77.70 Stop Payment Fee R70.00 per item stopped Cheque Marked for Payment R70.00 per cheque External Stop/ Debit Orders Min is R5,00, plus R1 per R100.00 or part thereof, maximum R25.00 Internal Stop/ Debit Orders R5.70 Dishonoured/ returned payment R125.00 Miscellaneous Services Excess of Limits Accounts with more than 15 excesses per year will be charged at an interest rate of minimum Prime + 3%, and standard service and cash deposit fees, irrespective any preferential group rates that may apply. Accounts with more than 5 dishonours (R/D’s) per year will be charged an interest rate of minimum Prime + 5%, and standard service and cash deposit fees will apply. Facility Review/ Initiation Fee A facility initiation fee is payable at the time of granting the facility, and a review fee when it is reviewed on an annual basis. An initiation fee of 1%, with a minimum of R1,000.00, will be levied. A review fee of 0,3%, with a minimum of R1,000.00 per Business Account will be levied. Valuation fees i.r.o. fixed property is not included in this. Local Documentary Products st Against full cash cover A minimum fee of R605 on establishment, for the 1 six months, and a minimum fee of R300 for second and subsequent 6-month periods or part thereof thereafter. st Against part cash cover Commission of 2.86% on establishment, for 1 six months (minimum of R605), and 1.43% for second and subsequent 6-month periods thereafter (minimum of R300), payable in advance. st Against unsecured guarantee Commission of 2.86% on establishment, for 1 six months (minimum of R605), and 1.43% for second and subsequent 6-month periods thereafter (minimum of R300), payable in advance. All amendments, extensions and cancellations will attract a minimum fee of R300. 20
1.2. Cash Management Fees Cash Deposit Fee Cash deposits made using the Deposita Automated Solution include Minimum cash T/O Cents/ R100 same day value and transfer of risk. per annum Incl. VAT R0 ≤ R150m 29c It is assumed that 95% of deposits will occur into the device. It is understood that coin deposits or manual banking will require branch >R150m ≤R250m 28c banking. >R250m ≤R350m 27c Please note: The cash deposit base fee will not be applicable for >R350m ≤R450m 26c device deposits. > R450m 25c Deposits using Absa Branch (Manual) 35c per R100 Deposits using Cash Centres (Manual) 29c per R100 Deposits using a drop safe 55c per R100 The 55c/ R100 rate for cash deposits via Drop Safe, will be applied to accounts where the average of non- device related cash deposits are below R5,000 and cash deposits made using a Drop Safe. Provision for specie: cents to be added to agreed cash deposit fee Additional 0,5c per R100 Provision for wages: cents to be added to agreed cash deposit fee Additional 0,5c per R100 Cash Deposit Base Fee Branch Cash Deposits R6.50 per deposit Drop Safe R6.50 per deposit Cash Centre Cash Deposits R5.50 per deposit Device Canister Cash Deposits R0.00 per deposit Cheque Deposit Fee This fee will cover any deposit including cheques only, or cheques and cash. The standard rate will be R12.50 per deposit containing cheques. Where cash and cheques are included in the same deposit, the cheque deposit fee will be payable, together with the applicable cash deposit and cash deposit base fees relating the cash portion. Cash deposits via investment products, mortgage loans and other non-current accounts A cash deposit fee of R4.85 plus 1.15% of the cash amount deposited will be charged. Cash Devices Once-off Fees Excl. VAT VAT Incl. VAT Installation(includes 1st training session) R 1,300.00 R 182.00 R 1,482.00 Delivery Fee (per device) Excl. VAT VAT Incl. VAT Gauteng R 355.00 R 49.70 R 404.70 MP, North West, Limpopo, Free State, KZN R 630.00 R 88.20 R 718.20 Eastern Cape, Western Cape, Northern Cape R 850.00 R 119.00 R 969.00 Monthly Rental (4 year rental agreement) Excl. VAT VAT Incl. VAT Deposita 1200 Plus (1,000 notes per CIT pickup) R 1,443.45 R 202.08 R 1,645.53 Deposita 2400 Plus (2,000 notes per CIT pickup) R 1,854.64 R 259.65 R 2,114.29 Deposita 3600 Plus (3,000 notes per CIT pickup) R 2,392.96 R 335.01 R 2,727.97 Deposita 4000 Plus (3,500 notes per CIT pickup) R 2,394.24 R 335.19 R 2,729.43 Deposita 6000 Plus (5,250 notes per CIT pickup) R 2,942.81 R 411.99 R 3,354.80 21
Rental per canister (min 4 day's canisters) Excl. VAT VAT Incl. VAT Canisters for 1200, 2400 and 3600 device R 70.49 R 9.87 R 80.36 Canisters for 4000 and 6000 device R 119.20 R 16.69 R 135.89 Monthly Maintenance, Communication, Device Excl. VAT VAT Incl. VAT Risk Cover & Canister Seals per device Deposita 1200 Plus R 1,499.00 R 209.86 R 1,708.86 Deposita 2400 Plus R 1,794.00 R 251.16 R 2,045.16 Deposita 3600 Plus R 2,364.00 R 330.96 R 2,694.96 Deposita 4000 Plus R 2,494.00 R 349.16 R 2,843.16 Deposita 6000 Plus R 2,889.00 R 404.46 R 3,293.46 Please note: A final cash management services quote will be provided once we receive all the fuel retailer information associated to cash management. 2. Business Integrator 2.1. Business Integrator Online Excl. VAT VAT Incl. VAT Initial Registration R1,894.74 R265.26 R2,160.00 Business Integrator Online – Low volume fee structure < 260 transactions per month Monthly fee R395.61 R55.39 R451.00 Payments Credits (PAAF – Payments Against Funds Available) R5.61 R0.79 R6.40 Charge per transaction exceeding R5million R42.46 R5.94 R48.40 Immediate interbank payment transaction fee R42.46 R5.94 R48.40 Absa listed beneficiary payment transaction fee R5.61 R0.79 R6.40 Matched beneficiary payment transaction fee R5.61 R0.79 R6.40 Statement Download (per statement record) R0.07 R0.01 R0.08 Business Integrator Online – High volume fee structure > 260 transactions per month Monthly fee R665.79 R93.21 R759.00 Payments Credits (PAAF – Payments Against Funds Available) R4.56 R0.64 R5.20 Charge per transaction exceeding R5million R42.46 R5.94 R48.40 Immediate interbank payment transaction fee R42.46 R5.94 R48.40 Absa listed beneficiary payment transaction fee R4.56 R0.64 R5.20 Matched beneficiary payment transaction fee R4.56 R0.64 R5.20 Cheque Authorisation (per cheque) R2.98 R0.42 R3.40 Statement Download (per statement record) R0.07 R0.01 R0.08 22
Account Holder Verification (per account enquiry) R4.35 R0.61 R4.96 Accounts Per own account per month R10.44 R1.46 R11.90 Per third party account (consent) per month R18.16 R2.54 R20.70 System Managers and Operators Per system manager and operator (per month) R21.05 R2.95 R24.00 2.2. Business Integrator Specialised Services Branch Deposit Identifier Excl. VAT VAT Incl. VAT Monthly Service Fee R51.82 R7.25 R59.07 Transaction charge (260) – per deposit Free Format R1.68 R0.24 R1.92 CDV/ Special R3.17 R0.44 R3.61 Electronic Deposit Identifier Monthly Service Fee R49.88 R6.98 R56.86 Transaction Charge (Internal) R2.98 R0.42 R3.40 Transaction Charge (External) R2.98 R0.42 R3.40 2.3. Business Integrator – Maintenance, Support & Training Fees Maintenance Pre-defined accounts capturing – per account R36.67 R5.13 R41.80 Additional accounts for statement delivery R36.67 R5.13 R41.80 Transaction tracing R118.25 R16.55 R134.80 (Audit trails and bank statements per request < 12 months) Transaction tracing R537.37 R75.23 R612.60 (Audit trails and bank statements per request > 12 months) Client Support Password reset/ re-issue R85.88 R12.02 R97.90 Re-issue of VAT invoice R85.88 R12.02 R97.90 Installation and Maintenance Support Per hour or part thereof, including travel time R541.23 R75.77 R617.00 (This fee excludes accommodation costs. If applicable, this will be payable by the client.) Class Room Training Per morning or afternoon session per delegate (minimum of R561.40 R78.60 R640.00 5 attendees) 23
3. Business Internet Banking (BIB) Transaction Description Fee Amount Monthly fees Internet Banking (Enterprise/ Commercial/ Mid-Corporate) R110.00/ R210.00/ R260.00 Cellphone and Telephone Banking No charge Prepaid Top-Up Purchases Internet and Cellphone Banking No charge Bill and Beneficiary Payments Internet and Cellphone Banking R6.55 Immediate Interbank Payments R12.00 + R0.90/ R100 (max R65.00) CashSend Transactions R7.90 + R1.15/ R100 Fund Transfer Internet and Cellphone Banking R6.55 Balance Enquiries Internet and Cellphone Banking No charge Transaction History Internet and Cellphone Banking No Charge Archived Statements for Internet Banking R6.00 per statement Proof of Payments, Reminders and Notifications Proof of Payments and Reminders SMS or E-mail R0.75 Fax R3.40 Internet Banking Notifications (incl. RVN) SMS or E-mail No charge Administrative Fees Stop Payment Instruction R70.00 4. Card Acquiring/ Payment Acceptance Card Acquiring Pricing Existing clients New clients (Excl. VAT) (Excl. VAT) Forecourt & Forecourt Convenience Store Convenience Store Hardware rental Pin Pads R140.00 R140.00 R140.00 Absa EFT POS Terminal R250.00 R250.00 R250.00 (standalone terminals) Mobile Terminal Rent R370.00 R475.00 R475.00 MDF (minimum discount fee) N/A R525.00 R525.00 Implementation fee N/A R525.00 R525.00 24
Forecourt & Card commission (Excl. VAT) Forecourt Convenience Store Convenience Store Debit cards 0.65% 0.65% 0.80% Credit cards 1.85% 1.74% 1.90% Pricing Terms and Conditions 1. The term of the agreement shall commence from date of live rollout of first store. Dates to be agreed and included in the Merchant Agreement between both parties. 2. Rental of equipment and merchant support fees will increase annually on the anniversary month of the agreement by CPI, as published by Statistics SA in the preceding month. 3. Pricing quoted in this proposal is subject to any fluctuation (Increase or Decrease) in basis points in the relevant interchange model. 4. Any changes to regulations and the findings from the Competition Commission on the card industry and National Payments System will be enforced. This includes any changes and or additions to current interchange levels. 5. All Card Scheme rules (Master Card & Visa) as they are implemented and/or revised will be implemented accordingly. 6. Additional Terms and Conditions as prescribed in the PIN Pad and Merchant Agreement will apply. 5. Credit Card Fees Transaction Description Fee Amount Initiation Fee R180.00 Lost Card Administration Fee R109.20 Lost Card Replacement Fee R109.20 Same-day Card Delivery Fee R294.45 Face-to-face Delivery Fee – Business Cards R157.50 Branch Counter Cash Deposit R5.00 base fee + R1.15 per R100 or part thereof Absa ATM Cash Deposit R1.13 per R100 Absa ATM Cash Withdrawal R3.95 + R1.13 per R100 Absa-supported ATM Cash Withdrawal R7.15 + R1.13 per R100 SASWITCH ATM Cash Withdrawal R10.15 + R1.13 per R100 Branch Counter Cash Withdrawal (Local) R27.81 + R1.18 per R100 Overseas ATM/ Counter Cash Withdrawal R47.00 Absa ATM Account Payment R7.15 ATM Fund Transfer R3.85 Branch Counter Fund Transfer R27.00 Absa ATM Balance Enquiry R2.95 Absa ATM Mini Statement R2.00 Absa-supported ATM Balance Enquiry R2.95 SASWITCH ATM Balance Enquiry R3.35 Garage Card Transaction Fee R4.05 Credit Card “Swipe” Purchase Fee No Charge Notify Me SMS/ e-mail messages R0.55 25
Transaction Fee Amount Absa Silver Absa Gold Absa Absa Cointel Corporate Purchasing Card Fee R12.60/month R200.00 p.a. R220.00 p.a. R240.00 p.a. R12.80/month Garage Card Fee R10.00/month R120.00 p.a. R120.00 p.a. R120.00 p.a. N/A Transaction Fee N/A N/A N/A R2.50 N/A Please note that a currency conversion fee of 2.5% (of rand value of the transaction) applies to all international credit, cheque or Maestro/Visa card transactions. Payment Terms Full settlement of outstanding balance is payable 25 days after billing, hence the effect of 55 days interest free credit. Implementation Upon completion of the necessary documents and applications, the respective credit approval is sought. Upon receipt of approval the respective cards are delivered via courier to the address as stipulated on the application form within 5 days of the application being approved. Cards are issued for a 2 year period and replacement cards are issued 30 days in advance of the expiry date. Post sales process also includes training and configuration of all cardholders, VIS/MIS users. Disclaimer The opinions and recommendations expressed in this presentation are made by Absa Bank Limited. Neither Absa Bank Limited nor any officer, employee, director, agent, subsidiary or holding company shall be liable for any direct or consequential damage or loss suffered as a result of any action taken by you in respect of this presentation. Prior to investing or transacting, you should fully understand the services and products and any risk (and issues) related to or associated with them. The investment/transaction/products/services may involve a high degree of risk including, but not limited to, the risk of (a) low or no investment returns, (b) capital loss, (c) counterparty or issuer default, (d) adverse or unanticipated financial market fluctuations, (e) inflation and (f) currency exchange. The value of any investment/transaction (product) may fluctuate daily as a result of these risks. Absa Bank Limited cannot predict any (actual) results, performance and/or financial returns and gives no assurances, warranties or guarantees in this regard. Any information on past financial returns ,modelling or back-testing is no indication or guarantee of future returns or performance. Copyright in this presentation is owned by Absa Bank Limited. No part of this presentation may be reproduced in any manner without prior written permission of Absa Bank Limited. The contents of this presentation are proprietary to Absa Bank Limited and are being made available in a strictly confidential basis. At no stage may any disclosure be made regarding contents of this presentation without the prior written consent of Absa Bank Limited. Absa Bank Limited is an Authorised Financial Services and Credit Provider, Reg No NCRCP7” 26
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