The Edge District Strategic Planning Collaborative Engagement
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm presents The Edge District Strategic Planning Collaborative Engagement Real-Time Record Click here to download a Word document of this Real-Time Record Click here to download an Excel spreadsheet of the Strategic Plan www.collaborativelabs.com 1 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Building our 2020 Strategic Vision & Plan Celebrating and Leveraging our Strengths/Successes Grab a coffee, find a seat and add a Strength/Success to one of the EDGE District 8:15am – “Strengths/ Successes” whiteboards at the front of the room: 8:30am Design Economic Restructuring Organization Promotion Welcome & Session Objectives 8:30am Welcome & Setting the Stage for a Successful Day – 9:15am Collaborative Labs’ Team will invite participants to share examples of Strengths/Successes. Collaborative Labs’ Team will share the Session Objectives & Collaborative Process Envisioning our Ideal 2020 Future Part 1: Build our 2020 Ideal Vision & Goals All Teams will develop an Overarching 2020 Ideal Vision as a main headline, with Sub-Headlines/2020 Goals for the following Strategic Focus Areas: Design 9:15am – Economic Restructuring 11am Organization Promotion Part 2: Build our 2020 EDGE District Value Proposition Statement Next, Teams will develop a 2020 Value Proposition Statement, including: Services/Programs and their Differentiating Features; Target Audiences & the Benefits Received; Advantages over “Competitors” (if applicable). Elevating our 3-5 Year Strategies to realize our 2020 Vision/Goals – Part 1 11am – Prioritize Strategies/Metrics for each of the Strategic Focus Areas: 12pm Design Economic Restructuring 12pm – Networking Lunch 12:30pm www.collaborativelabs.com 2 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Building our 2020 Strategic Vision & Plan - continued Elevating our 3-5 Year Strategies to realize our 2020 Vision/Goals – Part 2 12:30pm Prioritize Strategies/Metrics for each of the Strategic Focus Areas: – Organization 1:30pm Promotion Building our 1-Year Tactical Plan 1:30pm Build our 1–Year Plan (Tactics/Metrics/Champions/Timeline) for each Focus Area. – 3pm Team 1: Design Team 3: Organization Team 2: Economic Restructuring Team 4: Promotion 3pm – Highlights, Wrap-Up and Next Steps 3:30pm Helpful Strategic Planning Definitions Vision: An aspirational description of what we want to achieve in the Future. Value Proposition Statement: A one to three sentence “elevator pitch” that summarizes (in lay terms) an organization’s offerings/differentiating features, target audience/benefits received and advantages over competitors. Goal: An observable and measurable end result achieved within a specific timeframe. Strategy: A method or plan chosen to bring about a desired future, such as an achieving a goal. Metric: A number or quantity that records a directly observable value. Tactic: A detailed action by which a strategic priority is carried out. Accountable Champions: Persons willing to accept responsibility for the implementation of an action/plan. www.collaborativelabs.com 3 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Teams: Envisioning our Ideal 2020 Future Team 1 Jessica Arkwright Farm to Fork Organics Sean Carter Brocante Market Kim Dohrman Creative Clay Dave Goodwin City of St. Petersburg Sean Kennedy Greehouse Manager Grand Central Business District Lauren Ruiz Association Jacqueline Williams Furnish Me Vintage Team 2 Robbie Artz Tampa Bay Rays Roger Curlin Enigma Jessica Eilerman Mayor's Office Dan Harvey, Jr. Dan Harvey Jr. Evan Mory City of St. Petersburg John Warren Team 3 Lea Ann Barlas EDGE Business District Association Leslie Curran ARTicles Gallery and Custom Framing Veatrice Farrell Deuces Live! Gary Jones City of St. Petersburg Teresa Ross Milagros Zeb Apostolakis Ferg's Sports Bar & Grill Linda Bowler Skyway Marina District www.collaborativelabs.com 4 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Teams: Elevating our 3-5 Year Strategies – Part 1 Team 1 Lea Ann Barlas EDGE Business District Association Roger Curlin Enigma Veatrice Farrell Deuces Live! Dave Goodwin City of St. Petersburg Evan Mory City of St. Petersburg Lauren Ruiz Grand Central Business District Association Team 2 Robbie Artz Tampa Bay Rays Sean Carter Brocante Market Kim Dohrman Creative Clay Gary Jones City of St. Petersburg Sean Kennedy Greehouse Manager Zeb Apostolakis Ferg's Sports Bar & Grill Linda Bowler Skyway Marina District Team 3 Jessica Arkwright Farm to Fork Organics Leslie Curran ARTicles Gallery and Custom Framing Jessica Eilerman Mayor's Office Dan Harvey, Jr. Dan Harvey Jr. Teresa Ross Milagros John Warren Jacqueline Williams Furnish Me Vintage www.collaborativelabs.com 5 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Teams: Elevating our 3-5 Year Strategies – Part 2 Team 1 Jessica Arkwright Farm to Fork Organics Robbie Artz Tampa Bay Rays Lea Ann Barlas EDGE Business District Association Sean Carter Brocante Market Roger Curlin Enigma Leslie Curran ARTicles Gallery and Custom Framing Team 2 Kim Dohrman Creative Clay Jessica Eilerman Mayor's Office Veatrice Farrell Deuces Live! Dave Goodwin City of St. Petersburg Dan Harvey, Jr. Dan Harvey Jr. Gary Jones City of St. Petersburg Jacqueline Williams Furnish Me Vintage Linda Bowler Skyway Marina District Team 3 Sean Kennedy Greehouse Manager Evan Mory City of St. Petersburg Teresa Ross Milagros Grand Central Business District Lauren Ruiz Association John Warren Zeb Apostolakis Ferg's Sports Bar & Grill www.collaborativelabs.com 6 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Celebrating and Leveraging our Strengths/Successes Grab a coffee, find a seat and add a Strength/Success to one of the EDGE District 8:15am – “Strengths/ Successes” whiteboards at the front of the room: 8:30am Design Economic Restructuring Organization Promotion www.collaborativelabs.com 7 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Welcome & Session Objectives 8:30am – Welcome & Setting the Stage for a Successful Day 9:15am Collaborative Labs’ Team will invite participants to share examples of Strengths/Successes. Collaborative Labs’ Team will share the Session Objectives & Collaborative Process Andrea Henning, Executive Director, Collaborative Labs, St. Petersburg College: Collaborative Labs is part of St. Petersburg College. How many of you have never stepped foot in here before? Welcome. It’s great to have you and all of you who are returning. We are going to get a lot of work done today. I’d like to ask Sean to welcome the group. Sean: This is a time share event, it’s ok. Real briefly, we all have a lot to do and it means a lot that you took time out of your day to investment in this. Our objective is to establish our vision and goals. Thank you for coming. Andrea: Thank you. We have been excited about this. Every time I go through Central Avenue I feel like I’m entering a new dimension or something. It’s like this little slice of eclectic heaven. It exciting to be part of what’s already a success and to see how you are going to grow and thrive in your future successes. Here is our agenda. We are going to get through our agenda by 3 or 3:30, you will be exhilarated and exhausted. That means you did great work. First you will share some key strengths and successes that we can build upon. Part of the labs model is called Appreciative Inquiry. We ask strength based questions versus deficit based questions, you get a different answer when you ask what’s right with the world than when you ask what’s wrong. Then we will beam you into the future and begin with the end in mind. We will have you envision 2020 and what is your value proposition. Then we will say the future is bright, and we will build the plan to get from here to there. Once we get a solid bridge to get from here to there, we will build a tactical plan for the next year. Most of you are involved in a subcommittee. We need to emerge with your roadmap as committees and determine how we are going to mobilize for the next year. On your tables there are 3 documents, the agenda, team assignments, and descriptions of our categories of focus. To the extent that we can, we want to draw some boundaries to define who the owner is of each category. www.collaborativelabs.com 8 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Design Strengths/Successes! Design Strengths/Success! Great lighting Baum Ave (Unique “side” street/parking) 2 big info kiosks Bookmarked by 2 active/vibrant districts *Banners in August! Palm trees for branding of district Round about! Rays LeaAnn: Great lighting, it’s not too tall, so that it goes out, and it adds to the walk ability of the district. Dan: There was a ton of money spent on the landscape architecture plan. There was a big effort so we get the benefits that traffic is calm going through there. Land regulations were changed to allow more density. Leslie: I put the roundabout, it slows people down. Hopefully, one day we’ll improve the appearance. John: With the work that has been done, we have a great canvas. That’s a product of the architects that were involved. I don’t know of any other business district through the county that has given as much attention to the canvas. Leslie: The last thing it needs is a good frame. Andrea: Our artist is Jonathan. He’s behind pole #1. He will capture the future vision in a picture form. Perhaps it could be one of your promotional items. PJ is our tech guru and he will be driving the technology we use in our process, as well as taking your pictures. Then there is Trish over here on keyboard. She will be capturing the wisdom that happens in the room. You will receive the meeting notes from today in your email tomorrow. Have you ever received meeting notes the very next day? Sean: Some of the opportunities are the fact that it’s not completely build. It allows us to change. Dan: We would be remiss if the Rays weren’t right there. This weekend we have Boston in town and that’s a big weekend. www.collaborativelabs.com 9 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Economic Restructuring Strengths/Successes! Economic Restructuring Strengths/Successes! Master plan development New businesses joining the mix Land available – for new development Good mix of businesses – Strong niches TIFF District Location – in relation to dwtn/region CRA – Intown West Residential Projects Green Light Pinellas Dan: Yesterday, we brought in the new police chief. They intend to build a new station across the street and then we can redevelop the lot. It makes it a different feel when you are drinking across from the police station, you feel like you are pretty safe there. They are going to keep it there. That’s a benefit of having the opportunity of developing what we want. John: The first one says a great deal about why we are here. There is a master plan process. It gets us thinking in alignment. We have a nice mix of attractive businesses in the area, we need a good mix, it will attract different people. The businesses will get them to come back. We have some land that can be built out. Some buildings need to be rehabbed. We have a source of funds to help pursue some of the opportunities. Location, that isn’t necessarily true, we will spend money to get to the appealing places. We do have the recognition as an economic district that warrants the funds. Dan: CRA is the funding source that he referred to. Sean: If we don’t get organized and come up with a plan, we will lose that parked money that is set aside for us. Leslie: I don’t see residential. We have a mix of businesses but we have mixed use period. Roger: Being part of the enigma group that came in, in May, if you look back, the influx is helping drive the momentum. Dan: Another economic feature and design is the Green Light Pinellas, the rail will come right through The Edge. The vote will be in November, there is also the rising of a bike trail coming through the old CSX rails. And there are trolley stops. It’s really important that the retailers that are established remain and they don’t get pushed out because they can’t afford to stay. If you can’t get a lease that works and you can’t stay there, we need to keep folks that got us there. Most main streets are built out, how do we maintain that with all the big buildings going in? www.collaborativelabs.com 10 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Sean: We haven’t touched on that, and it’s a really good point. LeaAnn: That comes along with the culture of the district. If we establish a culture that it’s not allowed, than it won’t happen. We are establishing what are norms are. John: On those points, the importance of getting people on board, we can’t continue to experience the cycles, how does that development blend with the existing businesses that are there? Comment: It’s not always what the rent is, it’s the bottom line. The landlords and tenants produce that sustainability. Comment: I believe Green Light Pinellas will impact The Edge District before the rail comes in with additional bus stops. Sean Kennedy: 1st Avenue North and South are the best East/West roads in the county. www.collaborativelabs.com 11 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Organization Strengths/Successes! Organization Strengths/Successes! Main street status application Main street office Active Board of Directors Active Committees Regular meetings o Board o Committee Economic Advisor – Gary Jones Lauren: I put LeaAnn up there. We are in constant contact and I think she is a strong asset and she should be top of the list. Leslie: I’ve been in The Edge District for 10 years or so, and we are finally organized. We have a great Board of Directors and active committees. That is huge. Sean: I gave Gary Jones a title change. It’s a lateral move. I wanted to touch that Gary is an advisor to us and that is definitely a strength to us. John: Not that either of the city staff need any protection, but the current mayor’s campaign talked about economic development and we have the support we need to move this forward. Dan: We are part of an organization of Main Street. We are part of a statewide and nationwide organization. We are a Main Street and we follow under conferences, and a Board of Directors that has to be qualified. We have joined an organization of strength with rules set down that there are only 3 allowed. www.collaborativelabs.com 12 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Promotion Strengths/Successes! Promotion Strengths/Successes! Mardi Gras! FolkFest Lots of Talent in District (w/ marketing) Business owners – see their success in cooperation Artwalk participation External Support – in area – St. Pete Times, I love the Burg, KSPL, Chamber LeaAnn: I put up Mardi Gras and Folk Fest. Thanks to Creative Clay, we got them back and want to keep them there. We have a lot of talent in the area and we want to keep them there. We have a lot of people that have different backgrounds that we can tap into. Kim: I want to shout out to all the business owners that helped us get there last year. LeaAnn helped with that by going door to door. Sean: Going forward and as we grow, we need to become self sustainable. We need to grow our financial revenue so we don’t have to live off what the city gives us. Sustainability is definitely a goal for us. John: I’ve never seen a time when the business owners were as in sync with what needs to be done. The business owners were seeing opportunity before they even signed on the dotted line. Everyone is coming together and they have done some combined advertising already. Roger: External support and encouragement through I Love the Burg, Keep St. Pete Local, The Times, there’s always articles that are Edge oriented. www.collaborativelabs.com 13 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm “Other” Strengths/Successes! “Other” Strengths/Successes! Diverse businesses St. Pete’s popularity – emerging market Real Estate appeal Small – Large Business Appeal Growing adjacent residential base Sean K: I put up, there’s over a 1,000 residences coming in downtown. Sean: I think our timing is great because I think it’s an emerging market. You can plan and try all you want. Our timing is quite right to make this successful. Andrea: Do you feel successful after going through this activity? You have done a lot. I think we are ready for a group hug. www.collaborativelabs.com 14 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Envisioning our Ideal 2020 Future Part 1: Build our 2020 Ideal Vision & Goals All Teams will develop an Overarching 2020 Ideal Vision as a main headline, with Sub-Headlines/2020 Goals for the following Strategic Focus Areas: Design 9:15am – Economic Restructuring 11am Organization Promotion Part 2: Build our 2020 EDGE District Value Proposition Statement Next, Teams will develop a 2020 Value Proposition Statement, including: Services/Programs and their Differentiating Features; Target Audiences & the Benefits Received; Advantages over “Competitors” (if applicable). Andrea: We are going to beam you into the future, 2020. As I mentioned you have team assignments for this first visioning assignment. We will divide and conquer into teams, you get more done that way. When we come back together, you’ll see there is alignment across the whole group. When you hear music, that’s your cue to move. We’ll be working in the Forest. Take breaks as needed. There are lockers around the corner to store your stuff. The key to our success is to dream big and work hard and to enjoy this process. The first part of visioning is to create a magazine cover. You are going to create an overarching headline for 2020. What you want to do is appoint a keyboard savvy person who will drive the keyboard. So brainstorm keeping these ideas in mind, in the scratchpad on the left. Once you land on the best one, you copy and paste it over here. Then you’ll have 3 sub-headline areas. You’ll create goals or sub-headlines. To the extent that you can, add a metric or goal, those are always good. Then once you have three compelling sub-headlines, you can change the magazine title, you can add people, objects, scenery to compliment your headlines. That’s part one. Part Two is to create a value proposition statement. This is your elevator pitch. What are you going to tell them to get them to say “Wow, I need to go there.” You start with the assets services, products, - what do you have that is very special? Then you will add what are the differentiating features. Then you go to the target audiences, who do you want to know about the Edge District. Then go over to the benefits and add what they receive. Then at the bottom, add the advantages over competitors. Once you have key content in these areas, you have the making of a value proposition. You will string these together into one sentence. This is future oriented. We will then synthesize one final value proposition statement. www.collaborativelabs.com 15 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Team 1 Magazine Cover Team 1 Spokesperson: Our artwork speaks for itself. Basically it will say Edge District: A new model for sustainable development. Then we have Edge District voted most pedestrian friendly, Edge District voted most desirable place to live, and Life is moving in the Edge. I think these pictures represent the greenscape. They are family and pedestrian friendly. Andrea: What do you like about this cover? What leaps off the page? Comment: The light bulb, sustainable development, the environment is important, Florida’s first green city, I see recycling in there. www.collaborativelabs.com 16 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Team 2 Magazine Cover Team 2 Spokesperson: To kind of have another view, the binoculars are a great image because it ties into looking at the Edge. Living on the Edge and loving it. It’s about the business people, the residents. It takes terms that don’t normally fit together and make its interesting. Identity, affinity and proximity, we are a main street. This is the business development of where we are and putting it in a Main Street setting. Live, Work, Play – It’s all here. It has everything we need. Stop, shop and play – you’ll be back. We talk about the visitors and the goods and services. Andrea: What did you like about Team 2’s view of the future? Comment: The binoculars, we all agree that live, work, and play is important, it’s all here, the main street model. www.collaborativelabs.com 17 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Team 3 Magazine Cover Team 3 Spokesperson: We went with Florida Trend. Cutting Edge District leads the west coast in technology, culture, residential and retail ventures in 2020. We figured who else is going to be doing that. Since the women were busy we put some guys down there to hold up the world. Laughter. Edge District allows for access by residents and consumers with multi-modal development. Edge district has become a destination with Folkfest, 12 Galleries for Artwalk, Mardi Gras, etc. Edge District wins national main street award for second year in a row, we won our award again. We see the future and where we are headed. Andrea: What do you like about Team 3’s cover? Comment: It’s a good business twist, by 2020 magazines will be out of business but this one might keep it in business, technology. www.collaborativelabs.com 18 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm 2020 Themes Andrea: As you look at the views of the future, what are the themes that are emerging? Comment: Work live play, sustainability, diversity of the district, accessibility, we are a part of the downtown region, we have a sense of place, an identity, award winning, local business, the effort we put in will be a guiding force to it. www.collaborativelabs.com 19 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Team 1 Value Proposition The EDGE District, a historic main street community, is an eclectic, walk-able neighborhood offering entertainment, dining, galleries, and a unique blend of small businesses. Assets/Services/Products Differentiating Features Galleries Roundabout Antiques Proximity to downtown Non-profits 8 minutes to beach Soap Interstate access Craft Beer Easy access to east/west arteries: 1st North Cajun Food and South Latin Food/Cuban Sandwiches Diversity of Businesses Thai Vintage furniture Rays Police Residential Gas Trolley Home theater Home décor Professional services Health and Wellness Target Audiences Benefits Received Tourists One stop shopping Families Convenient Young professionals Walkability Adults 21-54 Safety Local business/product/pride Advantages over “Competitors” Easy walkability Well-lit Diversity of services and products Location Hover cars Cuter dogs Parking—unmetered Size of district—easy to walk www.collaborativelabs.com 20 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Team 1 Spokesperson: The EDGE District, a historic main street community, is an eclectic, walkable neighborhood offering entertainment, dining, galleries, and a unique blend of small businesses. This is a mouth full but I think most are. I think it’s pretty easy to look at our assets and see what we have to offer, what’s hard is our differentiating feature. Also, who is our target? It’s a realistic mix, we would like to have the 21 and up crowd, and then what are the benefits, we offer one stop shopping. We are easily walkable, we’re compact. In 2020, we will have good parking and people will not worrying about being towed. Hopefully, it will be utilized by the shoppers and commuters. We’re not a one trick pony, for us to be diverse is a strength. Andrea: Ok, let’s take in this statement again. If you are on the elevator, here’s the message, what would make you want to stay and find out more? Comment: Cuter dogs, safety of the area, I like the word eclectic, walkable is a good word because it creates an image in peoples mind, there’s more than one thing to see. www.collaborativelabs.com 21 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Team 2 Value Proposition The EDGE - Entertainment, Dining, Galleries, Etc – an eclectic mix where you can live, shop and play. Assets/Services/Products Differentiating Features One-stop mix of retail, restaurants, residential Unifying features – urban elements Transportation Tie In, key to the region Sense of place Trop site Proximity to Trop site Ease of parking Unique nightlife not offered in other areas Proximity to beaches and downtown Focused unique retailers/artisan/arts-centric feel in the district Location to other distinct features/districts/areas Purposeful landscape design Target Audiences Benefits Received Visitors (local visitors and tourists from outside Options for parking the region/state) Variety of activities and central to downtown Residents of the EDGE experience and offers day trip for beach-based Draw of good mix due to variety that district visitors boosts Sense of community (relationship between businesses, residents, visitors, etc) Advantages over “Competitors” Quirky – that’s a good thing! Critical mass (blending historic with opportunities for growth) –> volume Best mixed district –> selection Police Station Team 2 Spokesperson: The EDGE - Entertainment, Dining, Galleries, Etc – an eclectic mix where you can live, shop and play. We took a little bit of a different direction. Transportation tie in will be key. We are always going to have the Trop site next to us. Ease of parking, we have to make sure we have that. It’s strong to know we have an identity, focused on uniqueness so you can get things there you can’t get anywhere else, landscape. The target group, visitors, residence. Quirky, the Edge needs to paint that sort of a feeling. That critical mass of a full area that has a really good mix. The police station provides security and uniqueness. Andrea: Why do you want to find out more about The Edge District? Comment: The unique night life, the elements that make the business run, it’s quirky. www.collaborativelabs.com 22 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Team 3 Value Proposition The EDGE Main Street District is a unique destination with a creative mix of residential and independent commercial ventures boasting an easily accessible location for great entertainment, dining, galleries, etc. nestled between Tampa Bay and the Gulf of Mexico. Assets/Services/Products Differentiating Features Mixed Use Great Access – Interstate, relation to downtown Eclectic Business Mix access and beaches Residential Booker Creek Retail Major League Baseball Art Galleries Art/Murals Non-profit Police Station Professional Driverless Cars Entertainment Wide Sidewalks/pedestrian friendly Dining Palm Trees Expanded Pinellas Trail to Beaches Target Audiences Benefits Received Tourists Live/Work Space Residents Great Transit Options Potential Businesses Shopping, dining and entertainment options Downtown workers Proven business Success Entrepreneurs Convenience for Residents Creative Minds Main Street Benefits Advantages over “Competitors” Location (physical) Unique, local, independent businesses Strong Main Street Organization Multi-modal transit options bringing people together Team 3 Spokesperson: The EDGE Main Street District is a unique destination with a creative mix of residential and independent commercial ventures boasting an easily accessible location for great entertainment, dining, galleries, etc. nestled between Tampa Bay and the Gulf of Mexico. No wonder I didn’t think it was ours. It says it all. We all agree on the assets. Folks like Creative Clay and CASA are a big part of the area. There is great access. We have Booker Creek. We don’t care whether the dogs are cute or not. Target audiences are like everyone else. Entrepreneurs and creative minds. You can live there, you can shop, you can eat. There’s no Publix, but that will change by the end of the year. Andrea: It was a great ride, what would make you want to stay on? Comment: I’m interested in how they target entrepreneurs, we would be able to say it looks the way it does because we have been able to support their efforts, The Edge is a business district but we delve out into our location and tie into the residential with a business twist to it. www.collaborativelabs.com 23 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Synthesized Value Proposition Andrea: You guys are one of the most dynamic, creative groups we have had in the house. I offer a Cut 1 of the value proposition. Here it is: The EDGE District is a historic main street community where you can live, shop and play. It is a walkable neighborhood with an eclectic mix of accessible residential and small business ventures. It is a unique destination boasting great entertainment, dining, galleries, etc. nestled between Downtown and the Beaches. Comment: I just love nestled. It sounds all warm and cozy. Comment: Tampa Bay is too big. That’s my only thought that’s against the grain, maybe we should say nestled between the beaches and downtown. Andrea: Wordsmith to your heart’s desire. How does it look? Comment: I like it. Dan: Arc is going to say something like this tomorrow. This falls in line with what we are talking about. Andrea: Do you want to tackle that right now or do you want to noodle on it a little bit? Comment: Let’s change it. Andrea: Ok, good work. www.collaborativelabs.com 24 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Elevating our 3-5 Year Strategies to realize our 2020 Vision/Goals – Part 1 11am – Prioritize Strategies/Metrics for each of the Strategic Focus Areas: 12pm Design Economic Restructuring Andrea: There are a lot of secret sauces that are emerging. We are going to synthesize all three proposition statements into one. Andrea: Ok, we are going to come back to reality. We all want to go there, right? We have to come back to 2014 and do strategery. How do we get from here to there? We will take each strategic bucket, one at a time. When you get to your new teams, you’ll start with the design bucket. Your keyboarder will come down here to this area here and do one strategy at a time. Hit insert and it will appear on the community whiteboard. After we have a list of 15 – 20 strategies, we’ll ask you to pick 3 and drag them to the best bucket. Then you’ll move into economic restructuring bucket and repeat the same process. Then we will prioritize those strategies. Do you want to narrow it down to the top 3, would that be a good goal? Comment: Can we sideline the others? Andrea: Absolutely. So 3 is a manageable list? Comment: That would be good. www.collaborativelabs.com 25 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Design Strategies Design 1. Place making through cohesive look and image 2. Recycling program for bars, restaurants, businesses who sell cans, bottles, etc. 3. District Identification 4. Celebrate the History 5. Enhancing natural features of district 6. Improve Safety Feeling 7. Enhance and promote sense of place Best Design 1. Strengthen district identity and branding 2. Enhance relationship between natural and built environment - examples: benches, trash cans, facade programs, addressing deferred maintenance issues, streetscaping, etc 3. Keep the District Green and Clean 4. parking strategies 5. Way Finding Campaign 6. Create more green space 7. Maintain historical buildings and Booker Creek 8. bike safety awareness and informational campaign Team 1 Spokesperson: We did parking strategies because we have empty lots in the districts. We did 7 and 8. There’s always an issue with the bikes on Central Avenue and pedestrians. Team 2 Spokesperson: We think keeping it clean and green is important, a way finding campaign, and making more green space. Team 3 Spokesperson: 1 and 2. We gave some examples to show. Really anything that the area has in moving that forward and addressing some of the deferred maintenance issues. Andrea: Ok, what can we combine? Comment: 5 into 1. Comment: Now, 3 and 5 into 2. Andrea: Ok, pretty soon we won’t even have to vote. Now we have our top 5. Comment: We are trying to say both are important and the relationship between them is strong. Comment: We are trying to get some input to the master plan. All of this input is going into our identity and our branding. I have a hard time choosing 3. Comment: We are not necessarily losing them, we have to have priorities or nothing gets done. Comment: If you are identifying a brand, doesn’t it pick up everything underneath of it. Comment: I’m interested in people moving, I always think parking and transportation are related. I’d like to add pedestrian to 5. I see transportation related to 3. www.collaborativelabs.com 26 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Comment: Bike safety is different than parking or transportation. Bikes are not running into cars, they are running into people. I see bikes as a safety issue not a transportation issue. Comment: District identity and way finding signs are different than maintaining buildings and Booker Creek. Andrea: Ok, let’s launch the poll and see where it lands. Choose the Top Three 2020 Strategies for Design 1. Strengthen district identity and branding / Way Finding Campaign 36% 2. Enhance relationship between natural and built environment - examples: benches, trash cans, facade programs, addressing deferred maintenance issues, streetscaping, etc /Keep the District Green and Clean / Create more green space 34% 3. parking strategies 12% 4. Maintain historical buildings and Booker Creek 5% 5. bike and pedestrian safety awareness and informational campaign 14% Andrea: Let’s see what the top 3 priorities are. 1, 2, and 5. There’s a lot of energy around 3 also. Should we advance 3 or 4? Comment: 4. Top 2020 Strategies for Design 1. Strengthen district identity and branding / Way Finding Campaign 2. Enhance relationship between natural and built environment - examples: benches, trash cans, facade programs, addressing deferred maintenance issues, streetscaping, etc /Keep the District Green and Clean / Create more green space 3. bike and pedestrian safety awareness and informational campaign 4. parking strategies www.collaborativelabs.com 27 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Economic Restructuring Strategies Economic Restructuring 1. Mo money mo money mo money 2. Recruiting new businesses to complement the current mix 3. Existing business TLC while working to recruit new 4. Short-term business co-opportunity 5. Business incentives Best Economic Restructuring 1. Assisting existing businesses through individual needs assessments 2. Place for start up businesses 3. Utilizing vacant lots and buildings for redevelopment 4. Market analysis 5. Market Study to identify opportunities and address cost 6. Infrastructure Investment and Planning and use of TIF funds - transportation, parking, people 7. Small Business assistance - help educate what's available to them. Examples: small business loans, Enterprise Zone and other incentives, marketing packet to promote the district, etc 8. Collaboration economy to make the EDGE District a resource for our business members Team 1 Spokesperson: We wanted to assist businesses through individual needs assessments. The other one was collaboration. This feeds into matching them to other businesses or the greenhouse to meet their needs. #1 and #8 Team 2 Spokesperson: I think it was important for us to have places that are pop up places that can move into brick and mortar places. A market analysis or study to figure out what would work well there. Also, figuring out and utilizing the vacant lots for redevelopment. 2, 3, and 4. Team 3 Spokesperson: 5, we agree about the market study. We looked at 6, really talking about the use of the TIFF funds to address our main needs, transportation, parking and people. 7, small business assistance, educating the small business owners so they know what’s available. Andrea: We are seeing some common themes, some overlap. We will need to merge like items so we don’t split the vote. Comment: 4 and 5. Andrea: Ok. That’s an easy combo. Comment: Remove 1 and keep 7. Andrea: Ok, we’re going to vote. You’ll pick your top 3 in order of priority. When you press your numbers, look at your key pad, press with conviction. Ok, let’s vote. www.collaborativelabs.com 28 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Choose the Top Three 2020 Strategies for Economic Restructuring 1. Place for start up businesses 5% 2. Utilizing vacant lots and buildings for redevelopment 5% 3. Market analysis / Market Study to identify opportunities 27% 4. Infrastructure Investment and Planning and use of TIF funds - transportation, parking, people 26% 5. Small Business assistance - help educate what's available to them. Examples: small business loans, Enterprise Zone and other incentives, marketing packet to promote the district, etc 29% 6. Collaboration economy to make the EDGE District a resource for our business members 9% Andrea: Alright, survey says, 5, 3, 4. Top 2020 Strategies for Economic Restructuring 1. Small Business assistance - help educate what's available to them. Examples: small business loans, Enterprise Zone and other incentives, marketing packet to promote the district, etc 2. Market analysis / Market Study to identify opportunities 3. Infrastructure Investment and Planning and use of TIF funds - transportation, parking, people 12pm – Networking Lunch 12:30pm www.collaborativelabs.com 29 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Elevating our 3-5 Year Strategies to realize our 2020 Vision/Goals – Part 2 12:30pm Prioritize Strategies/Metrics for each of the Strategic Focus Areas: – Organization 1:30pm Promotion Andrea: We are now in your last team configuration. We are focused on Organization Strategies and Promotion Strategies. We lost some people so would you like to nestle into 2 teams? Comment: Yes. Organization Strategies Organization 1. Develop public-private partnerships Best Organization 1. Sustainable funding for Main Street organization 2. Develop and foster open and constant communication with government, civic entities and public-private partnerships 3. Develop strong membership and volunteer initiatives 4. Organizational accountability 5. Model Best Practices of other Main Streets 6. Structured interaction with other business districts, associations, chamber, etc 7. 0 8. Recognition of accomplishments within the district 9. Find additional funding sources for economic stability: increase fundraising, sponsorship, grants, etc 10. Main Street educational and training 11. Explore residential participation within the business district Team 1 Spokesperson: We elevated 1 - 5. 1 should be a priority. 2, basically opening up our organization is important to the diversity as well as longevity. 4, in the past we modeled this around who is willing to be on the board. Therefore we are beyond the point of hoping people will do it, we need an accountability checklist. 5, we’ve been doing that definitely, but we also modeled our forms off of theirs. You can take it and make it your own instead of recreating the wheel every time. Team 2 Spokesperson: 6, Sean wanted the Chamber pulled out separately. 10, so more people become aware of what that means. Andrea: Ok, what can we combine? Comment: 1 and 9. Comment: 6 and 7. Andrea: Ok, let’s lose 7 because it’s in the new 6. Comment: As a starting district it doesn’t make sense to create all of these forms when Central already has them. www.collaborativelabs.com 30 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Andrea: Are we ready to poll? Ok, let’s press your top 3. Choose the Top Three 2020 Strategies for Organization 1. Sustainable funding for Main Street organization / Find additional funding sources for economic stability: increase fundraising, sponsorship, grants, etc 33% 2. Develop and foster open and constant communication with government, civic entities and public-private partnerships 22% 3. Develop strong membership and volunteer initiatives 10% 4. Organizational accountability 0% 5. Model Best Practices of other Main Streets 11% 6. Structured interaction with other business districts, chamber of commerce and other associations 10% 7. Recognition of accomplishments within the district 2% 8. Main Street educational and training 2% 9. Explore residential participation within the business district 8% Andrea: Ok, 1 comes up first and then 2. Andrea: Let’s revote on 3, 5, or 6. You only get one vote. Choose the Top Three 2020 Strategies for Organization 1. Sustainable funding for Main Street organization / Find additional funding sources for economic stability: increase fundraising, sponsorship, grants, etc 2. Develop and foster open and constant communication with government, civic entities and public-private partnerships 3. Develop strong membership and volunteer initiatives 42% 4. Organizational accountability 5. Model Best Practices of other Main Streets 25% 6. Structured interaction with other business districts, chamber of commerce and other associations 33% 7. Recognition of accomplishments within the district 8. Main Street educational and training 9. Explore residential participation within the business district Andrea: Ok, so we are keeping 1, 2, 3, and 6. www.collaborativelabs.com 31 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Top 2020 Strategies for Organization 1. Sustainable funding for Main Street organization / Find additional funding sources for economic stability: increase fundraising, sponsorship, grants, etc 2. Develop and foster open and constant communication with government, civic entities and public-private partnerships 3. Develop strong membership and volunteer initiatives 4. Structured interaction with other business districts, chamber of commerce and other associations www.collaborativelabs.com 32 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Promotion Strategies Promotion 1. Promo/community event around the opening of the new police station 2. Rays - EDGE co-promotion 3. Utilize co-op advertising and co-promotion 4. Use roundabout as part of branding and promotions 5. The EDGE district to "own" all quirky events in the community 6. #8 7. Creation of special events 8. EDGE Map with sponsorship Best Promotion 1. EDGE tee shirts (made by Creative Clay) and discount card for all businesses in the district to sell 2. Creation of sales events for businesses 3. Interaction between Folkfest St. Pete and EDGE District - signature event 4. Partnership with the Rays 5. Creation of EDGE District branding events and events calendar 6. Sponsorships for events and corporate funding for Main Street 7. Enhanced online presence 8. EDGE Business Awards - best non-profit, business of the year 9. Increased usage of EDGE logo Team 1 Spokesperson: Making everyone aware is important. Sponsorship is important for main street. The last we had Edge Business Awards is a great way to get everyone involved. This would be a way to get membership involved. Team 2 Spokesperson: In the spirit of creating promotion and financial sustainability is to come up with a t-shirt as a way to raise money and promote focus on the Edge district. We thought it would be beneficial to have a signature event and an increased online presence. Andrea: Ok, let’s see if there are any combinations so we don’t split the vote. Comment: 2 and 5. Andrea: Any objections? Ok, let’s combine. Comment: 1 and 8. Comment: Move t-shirts to the end of 8. Comment: Add other promotional items at the end of 8. Comment: If we had a monthly event, where would that be? Andrea: That will be in the next round. Andrea: Ok, polls are open. Please select 3 in order of priority. www.collaborativelabs.com 33 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Choose the Top Three 2020 Strategies for Promotion 1. Discount card for all businesses in the district to sell 10% 2. Creation of sales events for businesses / Creation of EDGE District branding events and events calendar 27% 3. Interaction between Folkfest St. Pete and EDGE District - signature event 19% 4. Partnership with the Rays 0% 5. Sponsorships for events and corporate funding for Main Street 17% 6. Enhanced online presence 6% 7. EDGE Business Awards - best non-profit, business of the year 3% 8. Increased usage of EDGE logo / EDGE tee shirts (made by Creative Clay) or other promotional items 19% Andrea: 2, 3 and 8 are tied, and then 5 right on the heels. Andrea: Ok, so we’ll move forward 4 items. Top 2020 Strategies for Promotion 1. Creation of sales events for businesses / Creation of EDGE District branding events and events calendar 2. Interaction between Folkfest St. Pete and EDGE District - signature event 3. Sponsorships for events and corporate funding for Main Street 4. Increased usage of EDGE logo / EDGE tee shirts (made by Creative Clay) or other promotional items LeaAnn: When you put interaction between FolkFest and the Edge District, what did that mean? The Edge district wouldn’t get any money from that. The money would go to Creative Clay. We need that $5k to keep our program running. Comment: Maybe spin off events would be under your control. Comment: This will be the 8th year of FolkFest. Comment: It’s a fundraiser for the whole district. You can’t quantify the impact the dollars will have on the businesses in the future. Comment: Where does our organization come up with the money to do that? www.collaborativelabs.com 34 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Comment: What happens if we help with the leg work? Then, it would be a true partnership instead of a sponsorship. Comment: I think the solution is that this is not just one district, we have to put together the strategies and events that insure you hit your budget and we hit ours. That’s the solution. We are not going to do what we did last year and next year won’t be the same as this year. Comment: How many days is FolkFest? Comment: 2.5. Comment: Ok, the band promo last year didn’t work because it rained. This is a 3-day event in the Edge District with Central Avenue closed. It’s significant. Comment: What are your thoughts Kim? Comment: For many years, many businesses benefited and we never asked for anything. It is each individual business to determine if it is important to them and whether or not they want to donate to the event. If we want it to make it “The Edge presents Folkfest” than it’s a whole other conversation. Ricky P’s felt the benefit and it was worthwhile. Andrea: This is good. Can we enlarge the signature events or stay with one? Comment: We discussed we needed our own. They are two different things. Comment: Hi I’m Zeb from Fergs. www.collaborativelabs.com 35 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Building our 1-Year Tactical Plan 1:30pm Build our 1–Year Plan (Tactics/Metrics/Champions/Timeline) for each Focus Area. – 3pm Team 1: Design Team 3: Organization Team 2: Economic Restructuring Team 4: Promotion Andrea: Alright. We’re in the home stretch. Good work. Come on in, I’ll set you up for success for your last activity here. We are finally to the tactical stage. Let’s reconvene. As the day goes on, the more nestled we become. I want to introduce you to Alan Martinez, he’s our business development guru. Alan Martinez, Business Development Officer, Collaborative Labs, St. Petersburg College: How are you guys doing? High on energy? Good, good. I just want to mention something to you. We put together a few years ago, days like today it’s a decent ticket in terms of the cost. It’s difficult for small businesses to do this. So we came up with the idea a while back of creating cohorts. Each company could bring their team and we’d end up with about 25 – 30 people in the room that would cost each business less than $1000. At the end of the day they would walk out with a 1-year tactical plan. I know there’s a lot of small businesses, if you find there are companies that are struggling to find their way or are looking for their “edge”, send them our way. Thanks guys! Andrea: We are going to get tactical. You get to pick your own team. Pick your team where you can add the most value. We have at least 2 for each bucket. You’ve probably worked with Gantt charts before. We have your strategies pre-populated. I would recommend you come up with at least 3 tactics per strategy. For each tactic you’ll add champions, success metrics, then add an “x” in the quarter in which the tactic begins and then all the way through where the tactic would end. How does that sound? Comment: Good. www.collaborativelabs.com 36 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Design 1-Year Tactical Plan Design Team Spokesperson: A lot of the Design Committee tactics are going to be addressed in the master plan. Some things could be accomplished on a measurable system. This takes all the Board of Directors involvement. We should have that accomplished by the end of the year. We thought way finding signs may be covered in the master plan. We don’t have to wait to be told, we should do this. We want to do this. Branding stickers, this is a way to get the logo out there. The second strategy, a lot of this is master plan oriented. The Edge Quarterly Clean Up is something we will continue. We want businesses to chip in and do this. Fill the planter campaign, buy annuals and put them in the existing planters. Ugly wall paint campaign, we select a wall that is not appealing and we donate paint and time to clean it up. One building a quarter is just a suggestion. #3, this is sort of a hard thing. In the meantime, there was another district that did an awareness campaign on the road. Another thing would be an On The Edge map that’s dedicated to bike safety. We thought a district bike lock up station at both ends. This would look a lot better. This would encourage people to ride their bikes. Then we have parking strategies. Explore shared parking opportunities, lifting the restrictions. These all come to one thing, parking on Central is a premium. If we open that up, people would stay. These are just ideas. Some are measurable and some are not. Comment: The city is doing a parking study and they are going to look at the Edge as part of that study in September. www.collaborativelabs.com 37 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Comment: Most everybody has heard the huge lot was purchased; he might be willing to participate in a shared parking program until he has more of a need. He seems to be in tune with economic development. Comment: When we said only for event parking, maybe we could have them for other uses. When they sit empty most of the time, we have the gap look. www.collaborativelabs.com 38 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Economic Restructuring 1-Year Tactical Plan www.collaborativelabs.com 39 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Economic Restructuring Spokesperson: Tactic one for the first strategy is how do we increase the awareness. We think we can do that right away. We are looking at creating and matching the needs to the programming that is available. We are looking at how The Edge can position themselves to visit the businesses to identify needs and connect them to the solutions. Priority 2, this is where we will engage consultants in helping us with a study. We will do a version of a needs assessment and follow up on those needs and the use of TIFF funds, and parking. You could have some solutions that are temporary and then plan for future ones. Baum Avenue is important to the district. Finally is the market analysis. We need to engage the consultant and have sessions to identify where the opportunities are. We will have a marketing package for future and current and existing businesses. Comment: If that goes in writing to the right people, it will explain what comes out of this lab for the TIFF funds. Comment: This will happen this year. The information not only helps us it will be there to provide guidance for the consultant. www.collaborativelabs.com 40 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Organization 1-Year Tactical Plan www.collaborativelabs.com 41 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Organization Team Spokesperson: Basically the organization focus is money and funding. How are we going to get all of this done? We put on here ongoing fundraising, sponsorships, and grants. Develop a fundraising marketing plan, these we would need to do with the marketing committee because it needs to be paid for. Neighborhood and condo association, that’s ongoing. We’d identify volunteer opportunities. Create and maintain a volunteer database. I attend meetings about once a month. We added quarterly meeting with the St. Pete Police Department. www.collaborativelabs.com 42 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Promotion 1-Year Tactical Plan www.collaborativelabs.com 43 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm Promotion Team Spokesperson: We’d like to look for a signature monthly event; we’d include every single business that wants to be part of it. Third Thursday. Then we would pitch St. Pete Pride, not cannibalizing it, just be a part of it. Do an event that’s resident- oriented. For #2 we would need to identify the mechanics of the FolkFest. I developed a new going forward symbol that means it keeps going. The next identifies what’s in it for them. We’d have the info available on the website. We would identify the swag that people like to wear and use. Humor has the ability to engage people and increases the longevity. www.collaborativelabs.com 44 727-341-3139
Collaborative Engagement – July 23, 2014, 8:30am – 3:30pm 3pm – Highlights, Wrap-Up and Next Steps 3:30pm Andrea: Alright. Do you feel good about what you are doing? Good. You made tremendous progress today. PJ is going to bring up what a sample Real-Time Record looks like. You’ll see the cover will have links to the Gantt charts you just created. You’ll see everything you did today. Everything that landed on a white board will be in there. The magazine covers, the value propositions, the synthesized value proposition, Jonathan’s art work. All of the brainstorming is in there, so nothing is lost. The results of the voting slides for the 4 areas and the screen shots of the tactical plans. It’s all in there. www.collaborativelabs.com 45 727-341-3139
You can also read