A SNAPSHOT OF LUXURY BRANDS DIGITAL ACTIONS FOR CNY 2021 - A YEAR OF WITNESSING MATURED LOCALIZATION FROM CREATIVITY, PRODUCTS TO CHANNELS March 2021
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BEST PRACTICE - CNY SPECIAL EDITION A SNAPSHOT OF LUXURY BRANDS DIGITAL ACTIONS FOR CNY 2021 A YEAR OF WITNESSING MATURED LOCALIZATION FROM CREATIVITY, PRODUCTS TO CHANNELS March 2021
Table of Content • Context & Key Observations • Brands Creativity Showcases • Products Customization Showcases • Channel Expansion Showcases
Context Chinese New Year (CNY) has become one of the most important marketing and sales opportunities for luxury brands in China market. In recent years, luxury brands from overseas have adapted into the local market ecosystem, and they are maturing a deeper bonding with the local customers. Chinese New Year 2021, the luxury brands again are bringing in their A-games into the season, with localized creative storytelling, customized CNY capsule collections, expansive top-tier celebrities and influencers involvement, on all channels possible, together to maximize the traffic to both brand exposure and purchase conversion.
Key Observations LOCALIZED CREATIVITY was CUSTOMIZED PRODUCTS EXPANSIVE TOUCHPOINTS carried out through better only for CNY in China market were planned to influence younger understanding of the culture has become a new norm. audiences within various and quality local productions. platforms/channel ecosystems • Luxury brands have shown a • Luxury brands launched CNY • As a result increase presence on deeper understanding of Chinese capsule collections. all social channels, brands are customers’ insights and cultures integrating all digital channels to through creative storytelling. • Stepping out of using only carry out social-commerce. Chinese zodiac animal images, • Ultra-high quality of contents is this year, brands incorporate • Overall, since luxury brands target becoming a major trend. more oriental aesthetics into the audience has shifted to younger CNY capsule. population (post 95/post 00), • WeChat e-red packets went viral brands are delivering their this year. Brands reacted not only communication via the platforms fast, but delivered quality that the youth are more active on. creativity through them.
Brand Case - Loewe the creative storytelling that truly embracing the culture Loewe x Wallpaper Craftsmanship & Family Every year, this documentary series showcased 3 shorts story of 3 artisan families across China, who have been devotion their life and career in preserving the skills and traditions. This year, Loewe cobranded with Wallpaper, told stories of Chinese New Year Paining, bamboo weaving, and Yuting Cakes.
Brand Case - Loewe the creative storytelling that truly embracing the culture Loewe has revealed 9 artisan family stories over the past 3 years. 2021 2020 2019 Woodblock printing Bench dragon Paper cutting Yuting cake-making shadow play Batik Daoming bamboo weaving Chinese knot Dim Sum
Brand Case - Burberry localized creative production that achieved a real theater experience Burberry A new year with you Another short film directed by a renowned director Zeng Guoxiang and led by top celebrity actress Zhou Dongyu, was dedicated to the new spring, new beginning. There was very subtle brand touch throughout the film.
Brand Case - Burberry localized creative production that achieved a real theater experience Burberry A new year with you The film was not only distributed digitally, but also offline in theaters. Customers from six tier 1 cities in China, were able to register through the Burberry mini-program, and watch the film offline in their local theaters. Chinese New Yeas in general is a big new films theater launching window. It’s a new tradition for Chinese to watch new films during CNY. Burberry elevated a video content to a film production level, and to bond with local customers that they understand both the old and new traditions.
Brand Case - Moncler the elevated oriental aesthetics that speaks modern Moncler Chinese Martial Art Moncler invited an uprising millennial director Zhang Jiacheng, to created a film-like short video, that showcase the brand and products through Chinese marticla art. The film still adopted the color red, but elevated to a modern expression.
WeChat E-Red Packets Designs collaborated with renowned IPs, artists and illustrators Gucci x Doraemon Maison Marginal x Nhu Xuan Hua Burberry x Illustrators
WeChat E-Red Packets Mechanisms redeem mechanisms were engaging than ever WeChat Dashboard AR SCAN Shake
Take-Aways • The level of cultural understanding set these brands apart. The topics and story angles the brands went for were creative, selective, and culturally sensitive. • The production level was getting more luxurious as well – renowned film directors, celebrities, and the experiences. • WeChat is offering more creative space for brands to touch with customers, such as the e-red packets. • Red packets also have direct link to brands official WeChat accounts to create further conversion opportunities.
PRODUCT CUSTOMIZATION SHOWCASES • Ox Figure Adoptions • Limited Editions
Brand Case - Burberry incorporated the year of ox symbols in a fun way
Brand Case – Saint Laurent combined the ox figure with Chinese ink paining
Brand Case – Gucci collaborated with IP Doraemon for CNY only
Brand Case – Kenzo played the Chinese character of ox with the brand logo
Brand Case – Louis Vuitton collection 1 adopted the ox figure
Brand Case – Louis Vuitton collection 2 featured a limited edition pattern for CNY only
Brand Case – Dior collection 1 adopted the ox figure
Brand Case – Dior collection 2 also featured a limited edition pattern for CNY only
Take-Aways • In the early years, luxury brands used to directly adopt the zodiac animal figures without much elevated design effort; in recent years, still incorporate the animal figures, the designs become more complex and luxurious. • Beyond zodiac animal figures, brands also use the CNY times to launch special capsules in collaboration with big IPs and limited designs.
CHANNEL EXPANSION SHOWCASES • Social-commerce on all channels • Younger target group
Brand Case - Gucci Conversion touchpoints were planned at brand’s each social channels Weibo content WeChat content was linked to was linked to Official WeChat mini- website for program for purchase purchase
Brand Case - Gucci Conversion touchpoints were planned at brand’s each social channels Weibo content WeChat content was linked to was linked to Official WeChat mini- website for program for purchase purchase
Brand Case - Prada paired with top celebrity Cai Xukun to engage with younger audience on Tik Tok
Brand Case - Prada shifting mechanisms and channels to meet the younger generation The audience can record their own CNY wishes. At the same time, play to listen the celebrities (including Cai Xukun)‘s voice recording of his CNY wishes via Prada WeChat mini-program.
Take-Aways • Luxury brands are shifting their communication focus to the younger generation – 95s - 00s. • As a result, from celebrity endorsement, to platform/channel focus, engagement mechanisms, and creative content have all adapted the strategies to be younger-gen- friendly.
Food for Thought Chinese New Year, in tradition, is a shopping season in the Chinese customs – it is the time to renew and illuminate oneself and the coming year. It is also the time for brands to re-setup the tone and influence for the new year. Unlike Double 11, Brands, luxury or not, are seeing it not as only a sales season, but a huge brand exposure opportunity. As the increase numbers of brands start compete during the season, we are seeing significantly more budget and effort putting creativity, merchandise, platform expansion, media exposure, digital user journey building and revenue conversion at this very critical time of the year. Foreign luxury brands have gained a fuller grasp of the culture, the consumer insight, the digital media ecosystem, the social-commerce mechanism in China. The future digital campaigns for holiday seasons in China will become more challenging than ever. Where to stand out? Who to impress? What to get out of a holiday campaign? All these questions require us marketers to embrace a higher strategy level of thinking, and a genuine interest for this one of the most unique markets in the world. We hope this sharing would inspire your thoughts in some way.
Thank You. Wish you a great year of OX! @CuriosityChina @CuriosityChina
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