500th baby for Hartlepool Birthing Centre - The magazine for North Tees and Hartlepool NHS Foundation Trust
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Issue 15 August/September 09 North Tees and Hartlepool
NHS Foundation Trust
The magazine for North Tees and Hartlepool NHS Foundation Trust
500th baby for
Hartlepool
Birthing Centre
page 5
New café officially opened
A brand new café has been officially opened in the
mall at the University Hospital of Hartlepool.
The café has been named Wilbers, after William
Wilberforce who was instrumental in abolishing
slavery. Virtually all of the beverages in the café are fair
trade and visitors can enjoy a range of hot and cold
drink as well as panini and other delicious snacks.
Acting chairman Paul Garvin said: “We’re very proud
of the new facility, which is staffed by our own catering
Telephonist John Tyson
staff. It brings a high quality meeting and eating place
48 years service to rival any high street café to the main mall.
“It was obvious from going along to open Wilbers
for John and that it will be extremely popular with staff, patients
and visitors – we’ve had some great feedback so far.
he’s still We are constantly trying to find new ways to improve
the standards while at the same time making sure
Pictured left to right: Acting chairman Paul Garvin,
public governor Arthur Appleby, supervisor Sharon
going strong we offer good value.” Laydon and catering strategist Billy Cunningham.
Telephonist John
Tyson is the first
person you will speak
Artwork chosen for the
to if you phone Caroline
Street Health Centre.
John started working for the
state of the art unit
Staff at the assisted reproduction modern department as their final the unit for everyone to enjoy.
NHS 48 years ago when he
unit at the University Hospital year project. All of the students did a
was sixteen years old at a small
of Hartlepool have selected art An extra special surprise was magnificent job.”
general hospital in Easington in
work designed by students from announced, when two students Higher education programme
County Durham as a telephone
the Cleveland College of Art and were awarded gifts generously leader for applied arts Eyv
operator before moving to
Design to be displayed in the unit donated by Charlotte Fleming, Hardwick said: “The students
Thorpe Maternity Hospital
to benefit patients. owner of fine British Jewellery worked incredibly hard to
about one mile away.
The collaborative project began specialist, E DeWastney Jewellery produce their artwork, taking
In 1993 John came to Caroline
earlier this year when the in Northallerton. into account the theme of local
Street Health Centre in
department invited foundation Principal embryologist Dave landmarks to enhance the calm
Hartlepool, where he works
degree applied art students Gibbon said: “I would like to thank environment of the unit.
today. Despite being blind,
John has continued to have a from Cleveland College of Art all of the students who came “They have all shown a great
long and successful career in and Design to submit designs up with some innovative and enthusiasm and commitment
the NHS. that could be transferred to a exciting art work. to this project and we are very
John said: “I’ve seen many corridor within the new ultra “The art will be displayed in proud of them.”
changes in the health service.
I really enjoy working here
and talking to people – I often
recognise familiar voices. I’ve
maintained the dignity of being
able to stay in a full time job.”
Hartlepool
North Tees and
eptember 09
Issue 15 August/S
Trust
NHS Foundation
and Hartlepool
for North Tees
The magazine
r
500th baby fool
Hartlepo
re
Birthing Cent page 5
Olivia with
Mason holding
Midwife Sandra
big sister Emelia
mum Helen and
Got a story
for Anthem?
If you’ve got something to
share with other Anthem
readers please email
communications@nth.nhs.uk or
phone 01642 624339.
Pictured left to right: Charlotte Fleming, Eyv Hardwick and Dave Gibbon with students Janet Wright and Laura Jay Atter
002|003
Staff nurse Bernie MacGloin with clinical
fellow Subramanya Upadhyaya
First single equality scheme
annual report published
North Tees and Hartlepool NHS Foundation has published its first single equality
scheme annual report.
The single equality scheme sets stars of the report is staff nurse Hospital of North Tees as a Sue Piggott described Bernie as:
out our commitment to equality Bernie MacGloin. She didn’t bank nurse, before permanently “A brilliant nurse; she is such a
and human rights in everything feel ready to retire and joining the paediatric ward, then valued member of a great team.”
we do. Director of clinical services so she decided to keep on working. the coronary care unit, where Human resources manager
and compliance Julie Gillon is the At 70 years old she works full she has worked for the last Michelle Taylor added: “We
lead for equality and time, 12 hour shifts on the seven years. make sure that staff know what
diversity. She said: “We are coronary care unit at the University Bernie, who has gained a lifetime their options are when they are
committed to equality and Hospital of North Tees. of experience said: “I don’t feel approaching retirement age.
my age and I absolutely love “Not everyone wants to end their
“We make sure that staff know what nursing. I chose to keep working
because I enjoy the challenge
career and put their feet up as
soon as they reach retirement
their options are when they are of nursing, I have fantastic
age, some staff request to
colleagues and I really enjoy
approaching retirement age.“ working here – it’s been the best continue working full time, but
time of my life. some choose to work part time.
I’ve been very keen and Following five years training “I have seen so many great “People want to work beyond
enthusiastic to lead on this at Hammersmith, Bernie changes in the NHS. I think if I retirement age for many reasons;
work and to apply it into took her nursing skills from had retired, I would have missed we find they are usually to keep
everything we do.” London to America and hospital life. I work with such a the social benefits of working in
The annual report includes Sweden, to name just a few, dedicated team of people; they a team and the job satisfaction
case studies about patients and before relocating to Teesside. are like my best friends.” of making a contribution to
members of staff. One of the Bernie joined the University General manager for medicine improving people’s lives.”
August/September 09
Front left to right: Andrea Carter, Kathleen Herron and Alison Lamb with staff on the chemotherapy unit at the University Hospital of North Tees
A double Another generous
donation for the donation
chemotherapy A donation of £1,073 from me. But, the care has been
unit
Ann Pugh and her son was second to none and I am so
gratefully received by the proud that my son has raised
chemotherapy unit. this money for the unit. All
Ann Pugh from Billingham has of the nurses here have
received treatment from staff
The chemotherapy unit at the University on the unit for the past nine
been excellent.”
Chemotherapy day unit
years. They presented the unit
Hospital of North Tees has received two with the money which Ann’s
manager Wendy Anderson
continued: “The generosity of
son Michael raised by taking
very generous donations. part in a boxing day dip.
the patients and their families
is unbelievable. We are very
Michael said: “I wanted to
Three very determined cancer Kathleen continued: “We would give something back to the grateful to every donation we
survivors from Fishburn have like to thank local people and hospital to show how grateful receive and we make sure
handed over £7,001 to the unit. businesses that helped us raise we are for the care which my that the patients benefit from
Kathleen Herron, Andrea Carter the money. We were lucky enough mum received.” money we receive by putting
and Alison Lamb wanted to thank to find such generosity in the Ann added: “I couldn’t have the money into the fund for new
the staff who have shown their bands who played for free at the got through this without the equipment and extra comforts
support and provided fantastic event; Danny, Crocket, the Fenner support my family have given for the patients.”
care during their treatment. Sisters and Dim the Lights, who
Kathleen said: “We set off on were absolutely fantastic.
our fundraising marathon with an “This is going to be the first
aim to raise £3,000, so we are of many donations we make.
absolutely delighted to be handing Being able to give something
this money over to the ward. back to the hospital has made
“All of the staff on the ward us all more determined and this
are truly brilliant. They are such sense of achievement has given
a dedicated team and nothing us something higher to aim for
is ever too much trouble for next year.”
them - they are worth their weight Unit manager Wendy Anderson
in gold.” said: “I would like to say a huge
The money was raised through thank you to Kathleen, Andrea
a number of fundraising events and Alison, we are extremely
held over the past few months grateful for their generosity.
including a jumble sale, a The money raised will go
sponsored walk and an event held towards new equipment for the
at the Fishburn Workingmen’s chemotherapy unit and extra Ann (far left) and Michael Pugh with the staff on the chemotherapy unit
Club, which sold 200 tickets. comforts for the patients.”
004|005
Birthing centre celebrates its first birthday
On Friday 26 June North Tees Stout said: “We’ve really had a
and Hartlepool NHS Foundation very successful year; we’ve had
Trust celebrated the first far more births than we planned
anniversary of the birthing for. We had expected to have
centre at the University Hospital 250 births in the first year, but
of Hartlepool. just minutes before the party
Staff at the birthing centre were started the 449th baby, Archie
joined by the families of some Hall was born.
very special babies who were “Parents have been very
born in the centre during the year complimentary about the
from the very first baby to the service and people from much
400th baby to arrive. further afield have chosen to
Lead for the birthing centre Judith come here.”
Midwife Catherine Measor (centre right) with staff from the birthing centre and
Senior independent director of other mums and children at the birthing centre’s first birthday celebrations.
North Tees and Hartlepool NHS
Foundation Trust Rita Taylor said:
“We were delighted to have
some of the babies born in the
centre during the year and their
families with us to join in the
birthday celebration.
“There have been more arrivals
than expected in the first year
and I’m confident that with the
commitment of the dedicated
staff there and the support of local
The birthing centre’s first arrival Alisa
with her nana Aileen Dixon and senior families it will continue to go from
independent director Rita Taylor strength to strength.” Lisa Tobin cuts the cake
500th baby for Hartlepool
birthing centre
The trust’s birthing centre at the University
Hospital of Hartlepool has seen the delivery of its
500th baby well ahead of schedule.
Little Olivia Gething made her where 25 minutes later she gave
debut at a healthy 6lb 8oz at birth to their beautiful daughter.
11.15 am on Sunday 1 August to Helen said: “It was a really
the delight of mum Helen, dad easy birth which was helped
Price and big sister Emelia who by the excellent atmosphere and
is 20 months. brilliant staff. It is a fantastic place
It wasn’t just the birthing to give birth.”
centre who were ahead of The unit which opened on 26
schedule as Olivia hadn’t June 2008 caters for women
been expected to make an with low risk pregnancies and
appearance until a week later. was originally expected to see
Dad Price explained; “The 250 arrivals in its first year,
midwife had just been for her however in only a little over that
regular visit on the Sunday time it has delivered twice the
morning and thought that anticipated figure.
everything was looking on target Community midwifery manager
for the following week. She Judith Stout said: “We are
can’t have been much further extremely proud of the staff
away than the gate before Helen and facilities we have here at
started having contractions.” Hartlepool and are delighted that
After arranging for Emelia and the birthing centre has done so
the family dog to be cared for much better than we expected
Price took Helen to the hospital in the first year.” Proud parents, Price and Helen with Olivia
August/September 09
Community staff help to shape the
future of their services
Community services staff said: “The community staff forum
gathered for the opportunity to gave us the opportunity to get
help shape the future of their nearly 150 community services
services. Staff joined in groups to staff in one room and get them
have their say on every aspect of involved in this very exciting period
community services. of development for the service.
Acting clinical director of “We’d have liked more time –
community services Linda Watson but the feedback has been very
positive. The ideas gathered are
making a real difference to help us
“The ideas gathered are shape this service which affects
making a real difference many of our patients that receive
to help us shape this care near to their homes.”
The next community services
service which affects forums will be held on:
many of our patients 11 September and 16
that receive care near to December at 12.00 noon in
their homes.” the Wynyard Rooms.
New state of the art hospital June says thanks to Caroline for going
moves a step closer as trust submits the extra mile
planning application Caroline Aiken is the friendly Caroline with a bouquet of flowers
face behind the reception desk to say thank you for all of her help
Proposals for a new state of a new health system where
at the education and learning with assisting June and making
the art single site hospital much more care is provided
centre at the University Hospital sure that she had everything
have moved a step closer for in or near peoples’ homes
of Hartlepool. she needed when she is in the
North Tees and Hartlepool NHS with only things that need to
Improvement and development centre teaching the leadership
Foundation Trust. be done in hospital, being
facilitator June Heward surprised development programme.
A planning application has carried out there.
been submitted to Hartlepool Director of operations Kevin June said: “Caroline has a get
Borough Council for the £500m Oxley said: “The submission of up and go attitude, she always
hospital which will be built on the planning application is a very provides a quality reception
land at Wynyard. The hospital, exciting milestone on the way service to staff and visitors, and is
which will serve the people in to building a world class health always very professional, friendly
Hartlepool, Stockton and parts service for our area. The new and courteous. Nothing is ever
of Easington and Sedgefield hospital will provide a modern too much trouble and I wanted to
will provide 568 general and healthcare facility which will say thank you to Caroline for all of
acute beds. be the envy of the region, if not her help.”
The hospital is part of the the country.” Caroline added: “This is a
momentum: pathways to The new hospital is expected to great centre to work in, with a
healthcare programme to build be completed in spring 2015. fantastic team of staff - it’s lovely
June says thank you with flowers to receive compliments.”
006|007
Community services
join the quality reviews
When director of nursing Sue Smith joined the trust one year ago, determined
to make the hospital the best in the country she introduced the quality checks
across every ward.
Since introducing the quality checks Sue Locality manager Sue Judge added: “I
Smith and her senior nursing team have absolutely loved having the opportunity to
reported patient satisfaction at 98 -100% speak to the patients – this is something I
in recent months. Acting clinical director of am so passionate about. The patients were
community services Linda Watson and some more than happy to chat and I have had some
of her team joined Sue and the matrons on the
very positive feedback.”
wards to find out what goes on.
Sue said: “It’s not just important for the
Linda said: “It has been great to get
involved in the quality review – this is senior nursing team to take part in the quality
definitely something that we will be reviews, but we’re encouraging student
looking to replicate in the community. nurses to come along too and learn about
I’m very impressed what a difference the standard of the quality of care we set
this makes.” when joining this organisation.”
Praised by the Royal
College of Nursing
Regional royal college of nursing officer
Sandra Bullock also joined the senior
nursing team on a recent quality review
panel visit to the wards at the University
Hospital of Hartlepool. Sandra went out
on the wards to see for herself what it
was all about.
She said: “It was an absolute pleasure
to come along and take part and get to
see for myself and be involved in the
quality review.
“I was extremely impressed with not
only the standards of the wards, but the
enthusiasm of the staff.”
Ready for the off: staff as they prepare to visit the wards
August/September 09
Breast care unit receives a welcome donation
The breast care unit at the care nurse Geraldine Croft
University Hospital of North Tees described as a “superb and
has received a welcome donation fabulous evening.”
from a very kind-hearted lady. Geraldine added: “This is a very
Muriel Small raised a total of generous donation and on behalf
£1,520 and kindly handed of the breast care unit I must say
over half of the money raised
a big thank you for thinking of us
to the breast care unit, with the
and supporting the hospital.
other half of the funds being
donated to Butterwick Hospice “The event was absolutely
in Bishop Auckland. brilliant and we are all very
Muriel organised a fundraising grateful for her generosity. I am
sure that all the patients who Left to right: consultant surgeon Vijay Kurup, Muriel Small,
event at Butterknowle Village
Gladys Simpson, medical secretary Julie Litter, breast care
Hall, where about 80 guests will benefit from this donation
nurse Geraldine Croft and breast care nurse Val Cross.
gathered for what breast will be very thankful.”
Demolition work begins on
hospital site
Demolition work has started in the main hospital and this
on the site of the University demolition work will enable us
Hospital of Hartlepool. to clear the site and prevent
The demolition work will see further break-ins and vandalism
some of the old buildings to the empty buildings.
removed that are at the south “We will ensure that the needs
end of the site, including the of staff, patients and local
old trust headquarters, the old residents are considered at all
physiotherapy block and the times during this work.
post graduate centre. “We expect the demolition
Director of operations Kevin and tidying up work to take
Oxley said: “All of these until mid October, and we
services and departments would like to apologise
are now located in newly in advance for any noise or
refurbished accommodation disruption this may cause.”
Flushed with success
Public toilets at the main entrance of the
University Hospital of North Tees have
received a makeover.
Teams of builders, plumbers,
painters and decorators have been
busy for the past few months,
upgrading the public toilet facilities
which are now open to the public.
The brand new, thoughtfully
designed toilets not only meet the
highest hygiene standards and
are easy to clean, but they also
incorporate hotel-style details.
The toilets have seen good design
and creativity with the use of
environmentally friendly features
such as sensor taps and driers –
to reduce the amount of electricity
that is used. Design and development manager
Design and development manager Glen Newby
Glen Newby, responsible for the
design said: “We are working of the public toilets reflects our
to improve every part of the commitment to high standards of Acting chairman Paul Garvin shows off his handiwork as he starts the demolition
patients’ experience. The standard care and cleanliness at the trust.”
008|009
Cardiac nurses
help to support
arrhythmia
awareness week
A team of cardiac nurses at North Tees
and Hartlepool NHS Foundation Trust
offered to check the pulses of visitors
as part of Arrhythmia Awareness
Week (AAAW).
The theme ‘know your pulse’ visitors and monitor regularity,
The prepare for
sends a message that the pulse strength and speed. emergencies PIC
is one of the most effective ways “People visiting the awareness
of identifying heart abnormalities. display also had the chance to
The team held an awareness
display in the foyer at the
University Hospital of North Tees
take away information about a
wide range of heart problems.”
AAAW is organised by Arrhythmia
Be ready for an
emergency with
and the University Hospital of
Alliance, a registered charity
Hartlepool and were available to
and partnership of patients,
chat to and answer questions
about heart rhythm disorders and carers, patient groups, charities
a PIC
cardiac problems generally. and medical professionals
Cardiac nurse practitioner Liz who work together to
Harbron said: “We wanted to get promote better understanding,
involved to raise awareness of diagnosis, treatment and
heart problems. We were available quality of life for individuals with A handy card with top when these things happen.
all week to check the pulses of cardiac arrhythmias. tips for dealing with The card provides plenty of
emergencies has been landing common sense information
on Teesside doormats in the and is a handy reference with
last few months. contact details of services such
The PIC - Public Information as hospitals, the environment
Card - is a credit card sized agency, the fire brigade and
card which opens out to the police included.
give a wealth of useful Barbara Carr is the trust’s lead
information about what to do in manager for resilience planning.
an emergency. She said: “North Tees and
Hartlepool NHS Foundation
“North Tees and Trust is an active member of
the local resilience forum.
Hartlepool NHS “We plan for emergencies
Foundation Trust is from major road accidents,
chemical leaks, floods and of
an active member course flu epidemics ourselves
of the local but we also have a wider
part to play in making sure
resilience forum.” our staff and the wider public
know what to do in case
The card was designed by the of an emergency. These cards,
Cleveland Emergency Planning which have been circulated
Unit. Their job is not only to widely right across Teesside,
make sure organisations are are very helpful. I’d advise
ready and can respond to people to keep theirs at
emergency situations like fire, hand and refer to it
chemical leaks, loss of power regularly to make sure
or severe weather such as they know what to do if
flooding but also to ensure the they are ever faced with
public knows what to do if and these situations.”
Specialist nurse Christine Lett
August/September 09
Trust says a
you to its v
An army of volunteers who give up their
a thank you event organised by North Tee
Acting chairman Paul Garvin hosted the event and was
joined by other members of the senior management
team and governors in the hospital’s restaurants where
volunteers were treated to a meal provided by the
trust’s catering team.
Paul said: “It’s excellent for me as acting chairman to
have an opportunity to say a formal thank you to the
volunteers. This is just a small way of recognising the
incredible amount of voluntary work which goes on in
the trust. Our volunteers add something very special to
the hospital, the work they do makes such a difference
to staff, patients and visitors and we are very grateful
for their efforts.”
The volunteers give their time through many different
areas in the hospital to help patients, staff and
010|011a big thank
volunteers
r time to help patients and staff attended
ees and Hartlepool NHS Foundation Trust.
visitors, including the League of Friends, Womens
Royal Voluntary Service, hospital radio, chaplaincy and
welcomers service.
He added: “It was lovely to have so many of our
volunteers together at once. Volunteers are the unsung
heroes of the NHS and this is a way of us giving a little
bit back.”
The trust is lucky enough to have hundreds of volunteers,
many who have supported the trust for many years.
Volunteers play a valuable role across the hospital and
can do from two hours a week to as many hours as
they can spare. The hours and duties are adapted to
fit in with the lives and the interests of the volunteer,
with some working during the days and some in the
evenings or weekends.
August/September 09Health trainers in
the Race for Life
Linda Bantoft
New job for Linda
Linda Bantoft has been
appointed as head of business
and service improvement for
community services.
Linda brings a wealth of
experience from 15 years
working in the NHS and Local
Authority. Since joining in 1994
she has undertaken a number
of different roles.
Linda said: “I am delighted
to have been given the
opportunity to build on the
excellent services already
in place.”
Acting clinical director of
community services Linda
Watson said: “Linda brings
great experience and
we wish her the best of luck
with this new role.” Left to right senior health trainer Emma Jackson, senior health trainer Gillian Oliver, health trainer administrator Steph
Dawson and senior health trainer Fran Hall before the Race for Life
A team of health trainers at advice with losing weight, before, but nothing has given
North Tees and Hartlepool giving up smoking, getting me the motivation and support
NHS Foundation Trust joined more exercise, cutting down on like this. The encouragement and
the crowds to raise money for alcohol, or reducing stress. friendly advice Julie has given
Cancer Research UK in the Race me has been fantastic so far.
for Life. Among them were Helping towards a Julie has developed an individual
Emma Jackson, Gillian Oliver, healthier lifestyle plan for me and set achievable
Steph Dawson and Fran Hall Wendy Joseph from Hartburn goals to help overcome barriers.
(pictured above). also took part in the race with I’m getting the support to
The health trainers provide senior health trainer Julie improve my health on a one
Consultant histopathologist personal support and Johnstone. She started using to one basis. It’s great to have
Catherine Hobday motivation to help local adults the service after seeing a that face to face help – it’s really
take steps towards a new promotional stand in Stockton given me the motivation to
Trust appoints healthier lifestyle. The team of town centre and has since lost change my lifestyle for good.
new consultant 22 health trainers bring with
them a range of skills, experience
5st 5lbs and dropped seven
dress sizes.
“The training fits in really well
with my family life too - when
histopathologist and local knowledge.
They provide free help and
Wendy said: “I’ve tried other
weight loss support groups
we go out and exercise I can
take my daughter along, so she
North Tees and Hartlepool is learning about keeping healthy
NHS Foundation Trust would as well.”
like to welcome consultant Julie added: “Taking part in
histopathologist Catherine Hobday. the Race for Life was a great
Catherine gained her medical achievement for Wendy, it
degree at Sheffield Medical School was something that she really
and worked at the Newcastle wanted to do and it was all for
upon Tyne Hospitals NHS
a good cause – we had a really
Foundation Trust, before joining
enjoyable day.
the trust at the beginning of June.
She will play a major role “We’ve had some very
in diagnosing cancers and encouraging results from
other diseases, by looking at people who want the support
tissues, such as tumour biopsies of a health trainer - it’s great to
which are placed onto glass slides see how people are benefiting
and examined. from the support available to
She said: “I am delighted to them. I would encourage
be working for the trust and I anyone who would like to lead
already feel very welcome here. a healthier lifestyle to sign up for
I am really looking forward to the Senior health trainer Julie Johnstone out exercising with Wendy Joseph this free service.”
new challenge.”
012|013New specialist nurse to
care for patients with
inflammatory bowel disease
The Life Channel screens show
North Tees and Hartlepool NHS is important for patients to have what North Tees and Hartlepool
Foundation Trust is improving the someone to talk through their NHS Foundation has been doing
care of patients with inflammatory concerns with and who can offer to meet the same sex
bowel disease (IBD), a chronic psychological support and give accommodation standards
condition that affects the bowels. them information on how they
The appointment of specialist
nurse Lyndsey Cross means that
can manage their condition.
“The good news is that this
Improvements
continue
people with IBD now have access support is available and we are
to a dedicated IBD service. here to help and discuss their
Lyndsey spent several years
on privacy
condition and provide the best
working in the women’s health
possible care for people with
unit at the trust and brings a
inflammatory bowel disease.
wealth of experience to this new
role. She has joined nurse Specialist nurse Lyndsey Cross
“I have had an interest in IBD for
many years and am really looking
and dignity
practitioner Lindsay Hurst, working
as part of the medical directorate in bowel. It is not known what causes forward to developing this role North Tees and Hartlepool
the gastroenterology department inflammatory bowel disease, and and making a difference to NHS Foundation Trust is
with a team of doctors and nurses as yet there is no known cure. people with IBD. I feel continuing to improve its
to provide expert advice and the However, through medication and privileged to be joining such an bathrooms, toilets and ward
latest treatments to patients. sometimes surgery, treatment can enthusiastic team.” arrangements to improve
Altogether, about one in every be offered to control the disease. Lyndsey manages a number of privacy and dignity for patients.
400 people in the UK suffers Lyndsey explained: “Inflammatory clinics every week and works with Director of operations Kevin
from ulcerative colitis and bowel disease can be a very National Association for Colitis and Oxley said: “We are constantly
Crohn’s Disease which involves distressing condition that can Crohn’s Disease (NACC) groups to working to improve our facilities
inflammation and ulcers in the affect people of all ages, so it raise awareness about IBD. and this work was given a
further boost with support
from the North East Strategic
Health Authority recently.
“A great deal of work has been
done to identify designated
male and female toilet and
washing facilities and to look at
how we use our ward areas to
improve privacy and dignity.”
Head of communications Claire
Young added: “We’re also
delighted to be able to tell
visitors, patients and staff what
we’re doing. We have a brand
new service in the trust – the
Security / car Life Channel. We have eight
parking officer Security officer screens across the trust
Khalil Khan Mel Bagangan which broadcast messages
and advertisements from
Kevin goes back to the floor
organisations like the Food
Standards Agency, the
Department of Health, Cancer
Research and other health-
related charities and the police.
Director of operations Kevin Oxley (pictured) has been back to the floor “However we can also use the
system for our own messages.
to find out more about the work of both the security team and the car Currently we’re running a
parking team. message across the bottom of
the screen about how people
The trust has a high tech security system patients and visitors who come and park in the can help themselves if they
which is designed to protect patients, staff hospital car parks. are worried about swine flu.
and car parks. Kevin got the chance to learn Kevin said: “I wanted to spend time working on On the main screen we’re
more about how the security systems work the floor as I recognise what an excellent job our running a section every five
and take a look at the close circuit cameras teams do. The staff are committed to maintaining minutes about the work we’ve
throughout the building and car parks. services which run smoothly and efficiently and been doing to ensure we
Additionally car parking staff deal with many it is fantastic to be able to spend the day meet and, where possible,
hundreds of car parking matters every day and are working with other people and to experience the exceed the standards on same
often the first trust staff to come into contact with enthusiasm they have for their jobs.” sex accommodation.”
August/September 09New floor
cleaning team
appointed to help
fight infection
Following some thorough training sessions,
the new team has been equipped with highly
specialist steam cleaning equipment and
are working their way around all the highly
clinical areas of the University Hospital of
North Tees.
The team is in addition to the hospital, on a rotational basis.
existing army of 170 cleaning Head of domestic services
staff who make sure that the Nick Clements said: “The deep
hospital is kept clean every clean team is a vital part of our
day. It is part of a wider trust ongoing fight to ensure the trust
plan to improve patient safety is a safe and clean environment
by ensuring the hospital for all of our patients.”
environment is clean and safe. Director of nursing and patient
Plans are in place to roll this out safety Sue Smith added: “We
across the University Hospital always take cleaning very
of Hartlepool in the near future. seriously and having a dedicated
The floor clean team will team to ensure we provide Falls co-ordinator Yvonne Cheung (pictured front right) with the Stockton falls team
thoroughly clean the wards, the highest standards for our
Staff raise aw
ensuring as little as possible patients, staff and visitors
disruption to patients or staff. demonstrates our commitment.
The team will deep clean all of Patient safety is at the top of
the clinical floor areas of the our agenda.”
the risk of fal
Staff across North Tees and Olive and Blakey made guest
Hartlepool NHS Foundation appearances throughout the day
Trust took part in National and older people came along to
Falls Awareness Day to raise find out what they could do to
awareness of the risks of falling. reduce the risk of falls and find
“Falling is not an inevitable part of
growing older, so events such as this
raise the issue and help to reduce the
risk of falls.”
At the University Hospital of out about services which are
Hartlepool staff from the elderly available to them locally.
care day unit kept in with the Ward sister at the elderly care day
theme of this year’s National Falls unit Jill Barrett said: “We wanted
Awareness Day Get on Board to get involved to raise awareness
by dressing up as Olive and of the risk of falling as we age and
Blakey from the hit TV comedy promoting simple, practical ways
Deep clean team Hazel Lenham and Debra Charnock watched by domestic
manager Mary Davies being trained by suppliers Proventec (steam cleaning) on the buses to raise awareness that can reduce the risk of falls
and Rotowash (machine scrubbing) on their new equipment about the risk of falls among and fractures.
older people. “Falling is not an inevitable part
014|015Healthcare assistant Wendy Appleby as Olive and physiotherapist Mark O’Dwyer-
Lunn as Blakey raise awareness of safety on the buses
Falls co-ordinator Justin Ditchburn chats to Dorothy Watts
wareness of
lling Pictured left to right team leader/senior occupational therapist for Hartlepool
of growing older, so events such day at Stockton Town Hall. The community stroke team Michael Chivunga, physiotherapist/Hartlepool falls team,
as this raise the issue and help to event attracted crowds of local Annette Durkin, locality manager for intermediate care Shirley Anderson, falls
reduce the risk of falls.” people into the town centre, coordinator (Hartlepool) Justin Ditchburn, occupational therapist/Hartlepool falls
where falls co-ordinator Yvonne team Sue Kelly, podiatrist Lindsey Deary
Tai chi Cheung had joined with other
Over at Hartfields Retirement services to offer advice on how
Village there were tai chi to reduce the risk of falling and
demonstrations to encourage increase safety.
a healthier lifestyle and The medical rehabilitation team
performances from Encore
at the University Hospital of
Drama Group, who were
North Tees also showed their
re-enacting fall situations.
support by raising awareness of
Falls co-ordinator Justin Ditchburn,
podiatrists, occupational wearing appropriate footwear
therapists and many more to prevent falls. The team were
were on hand at the information raising money for the slipper
stands to promote independence fund for patients who don’t
and ways to stay healthy. have suitable footwear or
relatives to buy them slippers
Advice while they are in hospital. The
The awareness campaign tombola proved a success, raising Dorothy Appleby picks a lucky ticket on the tombola with clinical team leader
continued into the following a total of £42 for the fund. Sandra Wilkinson at the University Hospital of North Tees
August/September 09Medical director Peter Gill
Test
flu p
North Tees and Hart
first trust in the reg
East Strategic Healt
Medical Peter Gill s
have plans in place
test them regularly.
“Usually our plan
organisation would
chemical leak, and o
smoothly into action
“Our flu plan is d
demand while havin
More than 50 staff f
colleagues from our
Hospitals NHS Fou
Planning Unit, North
care – met to test th
Peter added: “We s
groups of staff look
example how som
accident and emer
unit, critical care and
cope with an increa
“Much of the plan
with whatever reso
and of course peo
can be stopped in
For example there c
stop planned opera
scenarios we were
“We learned a num
and we’ll be using th
into action if and wh
“It was important
in isolation. Organ
it was vital to che
other services.
Head of emergency
Groves, who led th
so many people rou
test them out.
“This is an exercis
region so everyone
strategic health aut
that organisations h
and we’ve seen tha
Foundation Trust.”
District nu
the mark
Acting director of
proud of the way
increase in flu.
She said: “Our st
in the way they hav
of cases of swine fl
“It has been qu
responded so well.”
016|017ting our
Chief executive Alan Foster watched by
acting chairman Paul Garvin
plan
tlepool NHS Foundation Trust was the
gion to test its flu plan with the North
th Authority.
said: “Like all NHS organisations we
e for all emergency situations and we
.
ns are designed to see how the
cope with a major traffic accident or
over the years these plans have swung
n when we have needed them.
designed to cope with increases in
ng fewer staff.”
from across the trust – along with a GP,
ur local primary care trusts, South Tees
undation Trust, Cleveland Emergency
h East Ambulance Service and social
the plan.
set up a mock control room and had
Trust promises to put patient safety first
king at various aspects of the plan, for North Tees and Hartlepool NHS Foundation Trust actively promoting patient safety in the trust.
me of our front line services such as has signed up to the Patient Safety First campaign “Once a month the director of nursing and patient
rgency, the emergency assessment for England. safety goes back to the floor with the senior nursing
d children’s services in particular would The two year campaign, jointly sponsored by the staff so that they can hear the patients’ views. The
ased number of patients. NHS Institute for Innovation and Improvement, the need to make patient safety a priority has filtered
National Patient Safety Agency (NPSA) and the through the whole organisation and we are confident
is about increasing and being flexible
Health Foundation, aims to make hospitals safer and that we are continuously improving.
sources we have – beds, ventilators
make patient safety everyone’s top priority. “The safety of patients and giving the best possible
ople. It’s also about looking at what
Chief executive Alan Foster said: “We ensure that care are our top priorities and signing up to this
the event of an emergency like this. patient safety is at the top of the agenda and we are campaign demonstrates our commitment.“
could come a time when we have to
ations and this is exactly the type of
looking at.
mber of useful lessons during the day
hem to update the plan so it will swing
Thousands saved on paper products
hen needed. Like all other NHS trusts North Tees and Hartlepool • provide much greater security virtually eliminating
t not to have done this exercise NHS Foundation Trust spends many thousands of the risk of vandalism
nisations depend on each other so pounds a year on paper products which end up • help the trust’s carbon footprint because the
eck our plan out with colleagues in being thrown away. This is why the trust enlisted products and manufactured in the UK
the help of PRO-NE – NHS Procurement North PRO-NE Project manager Dean Burns said: “This
y planning at NHS North East Stephen East – to find a value for money supplier of toilet was an excellent project to work on and it has
he exercise, said: “It was good to get freed up substantial sums to be spent on direct
roll and hand towels and help to reduce the trust’s
und the table to look at the plans and patient care.”
carbon footprint at the same time.
The new products are manufactured by the
se we’ll be doing across the whole
UK based Lotus Professional and have been
e will benefit from this exercise. As a
implemented into several other NHS Trusts
uthority we have to satisfy ourselves
throughout the country already.
have good and strong plans in place
Domestic services manager Nick Clements said:
at at North Tees and Hartlepool NHS
“When you’re spending thousands of pounds
on these types of products it’s vital to keep
quality up and costs down. We’ve been delighted
urses step up to to work with PRO-NE because they have a wealth
of skills and experience to give us better buying
power and not compromise on quality.”
The final outcome is a whole new system
clinical services Linda Watson is with new dispensers, all meeting infection
y her staff have responded to the control standards.
The new system will
taff have been absolutely fantastic • cost 25 per cent less than the previous system
ve responded to the growing number saving a massive £40,000.
lu. • reduce waste by 40 per cent with single sheet
uite a challenge but people have dispensing for toilet tissue Project manager Dean Burns
”
August/September 09Lynda walks away from the
NHS after 28 years
North Tees and Hartlepool NHS thoroughly enjoyed my career
Foundation Trust has bid a fond in the NHS and will miss the
farewell and happy retirement fantastic team of people I work
to a long serving and popular with here.”
member of the podiatry Head of podiatry Andy Hardy
administration team. added: “It has been a pleasure
Lynda Willis who worked at working with Lynda; she has
Victoria Road Health Centre in been an honest hard working
Hartlepool has worked for the member of the team, who has
NHS for 28 years and is a familiar always gone the extra mile.
face to the local community. We all wish her the very best
Left to right: Colin Brookes, John Detain, Graham Edwards, Lynn Purvis, Ray She said: “It’s been so for her retirement.”
Oliver, Sue Smith, Kay Adeboye. rewarding watching the service Lynda, who is ladies captain
Kind donation from
grow and progress over the for Seaton Carew Golf Club,
years. When it started, the is looking forward to her
service was quite small, with retirement. She is planning to
the Gideons
only three staff but now there is have a holiday and spend time
more than 50 staff here. I have with her grandchildren.
Patients on the wards at North generous support in providing
Tees and Hartlepool NHS the bibles for our patients.
Foundation Trust will have “Recognising spirituality is a
a bible in their bedside very important aspect of caring
lockers thanks to the for patients and their families
Gideons International. and we must make sure this
Graham Edwards handed over element of care is recognised in
a total of 300 bibles to be meeting their needs. I am sure
placed in bedside lockers. The many patients and their loved
bibles can be wiped down to ones will find them of help and
prevent the spread of infection. comfort during difficult times.
Director of nursing and patient “The bibles will contribute to
safety Sue Smith said: “We are the holistic care of patients,
very grateful for their donation and will give comfort to many
and would like to thank Gideons of their families, friends and to
for their very welcome and members of staff.” Colleagues say goodbye to Lynda
Nursery staff say goodbye as Mandy
leaves to start a new life down under
Children and staff at the couple of visits to see my brother
University Hospital of North who lives there we completely
Tees day nursery said goodbye fell in love with the place. It’s
to Mandy with an Australian not been an easy decision - I
beach party. will really miss all of the staff
Nursery assistant Mandy here and the children. I’ve made
Williams who started her career lots of friends at the nursery -
in child care when she joined coming to work here has been
the trust almost five years ago like spending time with an
is taking her skills to Australia, extended family!”
where she is making a Nursery manager Andrea
permanent move with her Hurt added: “We’ve all had a
husband and two sons. fantastic day and the children
The staff and children at the have really entered into the spirit
nursery made her last day with of things, but we’re very really
the trust one to remember, sad to see Mandy leave. She
dressed in Australian beachwear, has been an asset to the team
there was sand, songs, and an absolute pleasure to work
surf boards and tropical with. We all wish her the very
fruity cocktails. best and hope that she has a
Mandy said: “I’m really excited fantastic time. We’ll definitely be
Celebrations at the nursery about moving to Australia, after a keeping in touch.”
018|019Lung health
team say
“love your
lungs”
Love your lungs was the
message that staff taking part
in Breathe Easy Week at the
University Hospital of North
Tees were promoting.
Staff were on hand to talk
to patients and staff at the
event, which was part of the
British Lung Foundation’s ‘love
your lungs’ campaign to raise
awareness of the importance
of looking after your lungs
and encouraging people to get
help and an early diagnosis of
their problem.
COPD nurse co-ordinator Sandra
Stych hoped the awareness
week would increase the
profile of lung conditions.
She said: “We really wanted
to raise awareness of chronic
obstructive pulmonary disease
(COPD), by using Breathe Easy
Week. We wanted to highlight
Lisa with Macmillan information specialist worker for The George Hardwick Foundation Geoff Christison
COPD awareness, and try to
reach those who maybe haven’t
Lisa has been nominated thought about whether or not
they are affected.
“This awareness day has been
as a community champion
a great opportunity to promote
how important it is that those
with symptoms are diagnosed
early and raise awareness of
Clerical officer Lisa Askew in of cervical cancer. the importance of looking after
the endoscopy unit at the Lisa said: “This is my way of your lungs.
University Hospital of North Tees re-paying those people who have “Hopefully our message
was overwhelmed by the support helped me and showing them will encourage those
of Butterwick Hospice and the how grateful I am. I have the with symptoms such as a
other charities offered her after support of some great people, persistent cough, breath-
being diagnosed with cervical including Geoff Christison from lessness or wheezy chest to
cancer, that after being given the the George Hardwick Foundation. go to their doctor and talk about
all clear, she’s been repaying them “Now my attitude is live for the their symptoms.”
ever since. day and if you can only help one
person, you’ve done some good.”
“This is my way of It’s not surprising that Lisa has
re-paying those people also been nominated as a
Community Champion - an award
who have helped me run by the Evening Gazette, that
and showing them recognises those who have
how grateful I am.” made an outstanding contribution
to their community. Lisa was
Outside of her day job Lisa is a nominated for the award by three
keen fundraiser, a mascot for the people, her husband, Cancer
Butterwick Hospice, a campaigner Research UK and a therapy worker
to lower the screening age for treating cancer patients all put her
cervical cancer, an on-line mentor name forward.
to women with the disease, Lisa has proved that she has the
cancer campaigns ambassador for drive and determination to do
COPD nurse co-ordinator Sandra
Cancer Research UK and she has whatever she can to help this Stych with respiratory nurse
also been busy making key rings worthy cause, and her efforts look specialist Josephine Clerk
and armbands to raise awareness set to continue.
August/September 09New WRVS
shop unveiled
North Tees and Hartlepool NHS
Foundation Trust has unveiled
the new look WRVS shop. Specialist registrar Mike Davison Paul Swainson with sons Jensen and Mitchell
Volunteers give up their free
time to work in the shop at
the University Hospital of
Hartlepool which opens seven North East first for
treating injured children
days a week, providing a
service to patients, staff and
visitors to the hospital.
The new shop is next to the
main entrance to the hospital Injured children are benefitting new technique was introduced. “Having seen the difference for
and is one of the first shops from a new technique being Four year old Jensen tripped over myself it’s just brilliant. With one
in the country to promote the pioneered at the University and broke his wrist and had to son it was a general anaesthetic
new fresh WRVS image. Hospital of North Tees. spend two nights in the children’s and overnight stay, with the other
Director of operations Kevin The technique - giving a child ward after a general anaesthetic we were in, sorted and out within
Oxley said: “We are delighted an injection of the sedative and operation to correct the break. a few hours.”
to unveil our new shop. Our Ketamine - unplugs sight, hearing Just weeks later elder brother Mike added: “The success of
volunteers are very happy with Mitchell had a similar break. this technique speaks for itself.
and feeling, temporarily enabling
their new shop and that we Paul said: “We saw Mike Davison We’re auditing our results very
injuries ranging from burns,
have much better facilities for all
dislocations, and some fractures in the accident and emergency closely and without exception
our customers.
to be treated or foreign bodies to department at the University this has been a superior way of
“We are really grateful for
the service that the WRVS be removed without the need for Hospital of North Tees and he sedating injured children. Their
provides. The volunteers are a general anaesthetic or overnight suggested Ketamine for Mitchell. parents also see the benefit. A
a welcoming, friendly face to stay in hospital. Just a couple of hours later he’d 45 minute spell of sedation with
our patients and visitors. We Specialist registrar Mike Davison, been treated and we were on about an hour’s recovery time is
couldn’t provide such good who used the drug on badly our way home. Mitchell has no better for our young patients and
quality healthcare services wounded casualties while recollection apart from the jab their families than the risk of a
without the help of each and serving in Afghanistan, has going in and coming round after general anaesthetic and overnight
every one of our volunteers introduced the technique at the the procedure was done. stays in hospital.”
and we can’t thank them University Hospital of North Tees.
enough for their efforts.
Mike said: “After using this in
“The added bonus is that all
Helmand and returning to
profit generated by the hospital
shop is donated by the WRVS to England I was keen to see
the trust which uses the money whether young patients in this
to pay for additional equipment country could benefit from the
which benefits the patients.” technique. I put the suggestion
to the clinical team and was well
North Tees and
Hartlepool
supported by the whole trust to
bring it in.”
eptember 09
Issue 15 August/S
The magazine
for North Tees
and Hartlepool
NHS Foundation
Trust
Clinical director for accident
and emergency Andy Simpson
added: “When we heard Mike’s
idea we were keen to support
it. It’s making a significant
r
difference to the care of children
500th baby fool in the department and makes
Hartlepo
re
Birthing Cent page 5 our service unique in the region.”
Midwife Sandra
mum Helen and
Mason holding
Olivia with
big sister Emelia One family which has already
benefitted is Paul Swainson’s
Got a story for Anthem? family. His two sons broke their
If you’ve got something to share wrists within a few months of
with other Anthem readers please each other. The boisterous boys
email communications@nth.nhs. from Fishburn experienced a
uk or phone 01642 624339. vastly different service though
because one happened after the Under the media spotlight – Mike is interviewed by BBC Look North
020|021Staff celebrate their
training success
Presentation ceremonies have
marked the end of months of
hard work for staff who have
achieved qualifications.
Business administration
apprentices gathered in the
Consultant anaesthetist Vijay Gupta
University Hospital of North Tees’
and sister Clare Fletcher
training department to receive
certificates for completing the
business and administration
national vocational qualification
Organ donation
(NVQ) levels 2 and 3.
Director of human resources and champion
organisational development Clare
Curran presented the apprentices
with the certificates in recognition
Left to right: director of human resources and organisational development Clare
Curran, James Morrisroe, Kara Pickering, Iain Armstrong, Nadine Porritt, learning appointed
and development advisor Julia Frost, vocational training manager Angela McNeill Consultant anaesthetist Vijay
of all their hard work to achieve
their qualifications. Gupta has been appointed
with me to my new job in the IT commitments is not an easy task. as North Tees and Hartlepool
Clare said: “It has been a great department here at North Tees.” But I think everyone agrees it’s
pleasure to present well deserved NHS Foundation Trust’s clinical
Vocational training manager worth it in the end. champion for organ donation,
awards to our staff in recognition of Angela McNeill added: “The good “All these qualifications are
their hard work and achievements. to promote the importance of
thing about NVQs is that you nationally recognised and can
I would like to say a special thank organ donation at the trust.
are assessed in the workplace, lead to further higher education
you to everyone in the vocational A key part of her role will be
you still have to put together a qualifications. Staff have done
training team for their continued portfolio of evidence to prove themselves proud.” to improve education on organ
hard work and support. you have reached the national Education, learning and donation within the trust to
“The trust is committed to standards, but we always make development provide a number of attract donors.
developing its staff, both for sure that staff are well supported. training courses including, medical Vijay will work closely with
professional development and to Seeing people achieve their terminology, NVQ 2 and 3 in accident and emergency sister
prepare them to move into other qualifications at the end of it makes business and administration, NVQ Clare Fletcher, who has been
roles. Supporting staff needs is my job really rewarding.” 2 and 3 in health and social care appointed to the role of assistant
essential as it leads to a better- Also celebrating their success and NVQ 2 in team leading, as organ donation champion.
trained workforce who are happier was a group of staff who well as advanced apprenticeships Vijay said: “It’s our priority to
in their jobs and has a positive have completed the NVQ 4 in business administration and care for patients and help them
impact on patient care.” management qualification. The care for new and existing staff of get better, but sometimes if
James Morrisroe, one of the one year course designed for all age groups. a patient is not going to get
successful apprentices said: team leaders is taught in-house Education, learning and better there comes a point
“I would definitely recommend by Helios training. development are currently working where organ donation could
the apprenticeship scheme. The Angela continued: “Everyone with Stockton Riverside College to be considered.
training has been fantastic and the should be very proud of provide support in numeracy and “This is about making sure that
skills and work placements have their achievements. Having literacy, enabling staff to up skill to we have a standardised practice
given me the experience to take to juggle work and education a level 2 standard in both areas. right across the trust when
dealing with a patient at the end
of their life and that discussions
about organ donation become
a normal part of clinical care,
when appropriate.
“Receiving a donated organ
can mean the difference
between life and death – it’s
a great gift and can literally
change someone’s life. I hope
I can make a real difference
by promoting organ donation.
I would encourage people to
discuss organ donation with
their family and sign up to the
NHS organ donation register.”
People can register their wish
to donate their organs for
transplant on the NHS organ
donor register by calling the
Back row left to right: course tutor Helen Marshall, team leader Maureen Riseley, administration manager Pam Rodgers, team organ donor line on 0845 60 60
leader Janice Whem, deputy manager / advanced practitioner Joyce Iredale, team leader Jayne Watson, team manager Diane 400 or visiting
Atkinson, team leader Caroline Cryan, chairman of the CMI Karen Allinson, front row left to right: team leader Caroline Slater, www.uktransplant.org.uk.
team manager Julie Roberts, team leader Debbie Giddins
August/September 09You can also read
