KBC Group Company presentation - 3Q 2018 - KBC Bank
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KBC Group Company presentation 3Q 2018 More information: www.kbc.com KBC Group - Investor Relations Office – E-mail: investor.relations@kbc.com 1
Important information for investors ▪ This presentation is provided for information purposes only. It does not constitute an offer to sell or the solicitation to buy any security issued by the KBC Group. ▪ KBC believes that this presentation is reliable, although some information is condensed and therefore incomplete. KBC cannot be held liable for any loss or damage resulting from the use of the information. ▪ This presentation contains non-IFRS information and forward-looking statements with respect to the strategy, earnings and capital trends of KBC, involving numerous assumptions and uncertainties. There is a risk that these statements may not be fulfilled and that future developments differ materially. Moreover, KBC does not undertake any obligation to update the presentation in line with new developments. ▪ By reading this presentation, each investor is deemed to represent that it possesses sufficient expertise to understand the risks involved. 2
3Q 2018 key takeaways 3Q18 financial performance ❖ Commercial bank-insurance franchises in core markets performed well 9M18 ❖ Customer loans and customer deposits ➢ ROE 17%* increased in most of our core countries ➢ Cost-income ratio 57% (excl. specfic items) ❖ Good net interest income and net interest ➢ Combined ratio 88% margin ➢ Credit cost ratio -0.07% ❖ Lower net fee and commission income Excellent ➢ Common equity ratio 16.0% (B3, DC, fully loaded) net ➢ Leverage ratio 6.1% (fully loaded) ❖ Higher net gains from financial instruments at result of ➢ NSFR 134% & LCR 138% fair value and net other income 855 Net result ❖ Excellent sales of non-life insurance and lower 701m 691 692 701 sales of life insurance y-o-y EUR in 630 556 ❖ Costs up, partly due to one-offs 3Q18 399 ❖ Net impairment releases on loans 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 ❖ Solid solvency and liquidity * when evenly spreading the bank tax throughout the year ❖ An interim dividend of 1 EUR per share (as advance payment on the total 2018 dividend) will be paid on 16 November 2018 Comparisons against the previous quarter unless otherwise stated 3
Overview of building blocks of the 3Q18 net result Bringing CCR to -0.07% 1.888 -26 147 182 424 -956 1.136 2 2 -211 701 NII NFCI Technical Other Total Income Bank tax Opex excl. Impairments Other Taxes 3Q18 net Insurance Income** bank tax result Result* Q-o-Q +2% -3% -4% +24% +1% +1% +1% Y-o-Y +2% -2% -9% +32% +2% +7% +6% *** * Earned premiums – technical charges + ceded reinsurance ** Dividend income + net result from FIFV + net realised result from debt instruments FV through OCI + net other income *** Y-o-Y comparison based on pro forma 3Q17 numbers 4
Main exceptional items 3Q18 2Q18 3Q17 Opex – Expenses for early retirement -4m EUR BE BU Opex - Facility expenses +1m EUR Technical charges non-life: release of provisions +26m EUR Technical charges life: release of provisions +23m EUR Total Exceptional Items BE BU -4m EUR +1m EUR +49m EUR CZ BU Opex – Restructuring costs -5m EUR Total Exceptional Items CZ BU -5m EUR -54m EUR IM BU IRL – NOI - Provisions related to the tracker mortgage review IRL – Opex - Costs related to sale of part of legacy loan portf. -3m EUR Total Exceptional Items IM BU -3m EUR -54m EUR NOI – Settlement of legacy legal file +5m EUR -38m EUR Opex – Expenses for early retirement -2m EUR GC Total Exceptional Items GC +3m EUR -38m EUR Total Exceptional Items (pre-tax) -9m EUR -37m EUR -5m EUR Total Exceptional Items (post-tax) -7m5 EUR -37m EUR -15m EUR
Contents 1 3Q 2018 performance of KBC Group 2 3Q 2018 performance of business units 3 Strong solvency and solid liquidity 4 Looking forward Annex 1: Company profile Annex 2: Other items 6
Net result at KBC Group CONTRIBUTION OF BANKING ACTIVITIES TO KBC GROUP NET RESULT* 750 603 575 574 526 461 NET RESULT AT KBC GROUP* 330 855 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 691 692 701 630 556 CONTRIBUTION OF INSURANCE ACTIVITIES 399 TO KBC GROUP NET RESULT* 137 155 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 111 113 96 74 107 78 102 64 78 27 42 73 113 82 93 84 75 61 61 -29 -15 -32 -27 * Difference between net result at KBC Group and the sum of the banking and insurance -33 -52 -34 contribution is accounted for by the holding-company/group items 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Non-Life result Non-technical & taxes Amounts in m EUR 8 Life result
Good net interest income and net interest margin NII (pro forma for 2017*) Amounts in m EUR 1,081 1,094 1,114 1,137 1,125 1,117 1,136 2 17 ▪ Net interest income (1,136m EUR) 143 3 28 142 21 144 22 135 47 128 27 124 19 128 • Up by 2% both q-o-q and y-o-y. Note that NII banking 3 2 3 0 1 increased by 2% q-o-q and by 5% y-o-y • The q-o-q increase was driven primarily by: 907 928 946 952 970 972 989 o additional positive impact of both short- & long-term interest rate increases in the Czech Republic o continued good loan volume growth 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 o lower funding costs NII - netted positive impact of ALM FX swaps** NII - Insurance partly offset by: NII - Holding-company/group NII - Banking o lower netted positive impact of ALM FX swaps NIM (pro forma for 2017***) o lower reinvestment yields in our eurozone core countries 2.01% 2.00% 1.98% o pressure on commercial loan margins in most core 1.96% 1.96% 1.97% 1.93% countries ▪ Net interest margin (1.98%) • Down by 2 bps q-o-q • Up by 2 bps y-o-y thanks to lower funding costs (due mainly to the call of the CoCo) and the positive impact of repo rate hikes 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 in the Czech Republic * 2017 pro forma figures for NII as the impact of ALM FX derivatives was ‘netted’ in NII as of 2018 ** From all ALM FX swap desks *** NIM is calculated excluding the dealing room and the net positive impact of ALM FX swaps & repos VOLUME TREND Total loans** o/w retail mortgages Customer deposits*** AuM Life reserves Volume 147bn 61bn 194bn 214bn 29bn Growth q-o-q* +1% +1% 0% 0% 0% Growth y-o-y +5% +3% +3% 0% -1% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds). Note that part of the Irish portfolio for which a sales agreement has been signed, is still included in 3Q18 *** Customer deposits, including debt certificates but excluding repos. Customer deposit volumes 9 excluding debt certificates & repos stable q-o-q and +6% y-o-y
Lower net fee and commission income F&C (pro forma for 2017*) Amounts in m EUR ▪ Net fee and commission income (424m EUR) 463 454 456 450 • Down by 3% q-o-q and by 2% y-o-y 433 438 424 • Q-o-q decrease was the result chiefly of: 208 213 213 229 215 223 219 o lower securities-related fees (holiday season) o lower entry fees from mutual funds (holiday season led to less gross inflows) 323 314 301 299 o lower management fees from mutual funds and unit-linked 295 281 275 life insurance products o higher commissions paid on insurance sales, mainly non-life -70 -69 -73 -74 -75 -64 -66 o lower fees from credit files & bank guarantees 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 partly offset by: o higher fees from payment services (holiday season) Distribution Banking services Asset management services o higher network income * 2017 pro forma figures as the network income shifted from FIFV to net F&C as of 2018 • Y-o-y decrease was mainly the result of: o lower entry and management fees from mutual funds & Amounts in bn EUR unit-linked life insurance products, o lower fees from credit files & bank guarantees AuM* partly offset by: 214 213 215 217 213 214 214 o higher fees from payment services o higher securities-related fees o higher network income ▪ Assets under management (214bn EUR) • Stabilised q-o-q and y-o-y as small net outflows were offset by 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 a positive price effect • The mutual fund business has seen net outflows, mainly in * Note that 2017 AuM figures were restated due to a roughly -2bn EUR adjustment in investment advice Institutional Mandates 10
Insurance premium income up y-o-y and excellent combined ratio PREMIUM INCOME (GROSS EARNED PREMIUMS) ▪ Insurance premium income (gross earned 794 premiums) at 696m EUR 672 636 660 714 707 696 • Non-life premium income (403m) increased by 7% 410 y-o-y 336 315 293 282 312 267 • Life premium income (293m) down by 7% q-o-q and up by 4% y-o-y 360 369 378 384 378 392 403 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Life premium income Non-Life premium income ▪ The non-life combined ratio at 9M18 COMBINED RATIO (NON-LIFE) amounted to 88%. 3Q18 was impacted by 2 90% 84% 88% 83% 88% 88% large fire claims in Belgium, while technical 79% charges were low in 2Q18. Remember that 3Q17 benefited from a one-off release of provisions in Belgium (positive effect of 26m EUR). Excluding this one-off release in 3Q17, the combined ratio amounted to 86% at 9M17 1Q 1H 9M FY 2017 2018 11 Amounts in m EUR
Non-life sales up y-o-y, life sales down y-o-y NON-LIFE SALES (GROSS WRITTEN PREMIUM) ▪ Sales of non-life insurance products 468 492 • Up by 8% y-o-y thanks to a good commercial performance in all major product lines in our core 382 378 358 349 342 markets and tariff increases 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 ▪ Sales of life insurance products • Decreased by 10% q-o-q and by 5% y-o-y LIFE SALES • The q-o-q decrease was primarily due to lower sales of 588 guaranteed interest products in Belgium 498 474 415 426 • The y-o-y decrease was driven entirely by lower sales of 405 383 318 unit-linked products in Belgium 267 279 222 218 261 230 • Sales of unit-linked products accounted for 40% of total life insurance sales 270 219 207 193 187 165 153 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Guaranteed interest products Unit-linked products 12 Amounts in m EUR
Higher FV gains and other net income FV GAINS (pro forma for 2017*) ▪ The higher q-o-q figures for net gains from 180 financial instruments at fair value were 130 attributable mainly to: 86 118 94 96 • a positive change in ALM derivatives 79 110 94 54 • a positive change in market, credit and funding value 73 71 73 35 66 adjustments (mainly as a result of changes in the 1 11 7 4 33 underlying market value of the derivatives portfolio 19 21 12 17 19 2 11 -14 and decreased credit spreads) 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 partly offset by: Other FV gains Net result on equity instruments (overlay insurance) • lower net result on equity instruments (insurance) M2M ALM derivatives • lower dealing room income, mainly in Belgium and the Czech Republic * 2017 pro forma figures as: 1) the impact of the FX derivatives was ‘netted’ in NII as of 2018 2) the shift from realised gains on AFS shares and impairments on AFS shares to FIFV due to IFRS 9 (overlay approach for insurance) ▪ Other net income amounted to 56m EUR, more or less in line with the normal run rate of around OTHER NET INCOME 50m EUR. Note that 2Q18 was negatively 77 impacted by the settlement of a legacy legal file 71 in the Group Centre (-38m EUR), while 3Q17 56 47 was negatively impacted by an additional 23 provision of 54m EUR related to an industry 4 wide review of the tracker rate mortgage products originated in Ireland before 2009 -14 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 13 Amounts in m EUR
Operating expenses up, partly due to one-offs OPERATING EXPENSES ▪ Cost/income ratio (banking) adjusted for specific items* at 58% in 3Q18 and 57% YTD 1,291 1,229 • Operating expenses excluding bank tax went up by 1% 361 1,021 371 966 981 q-o-q primarily as a result of: 910 914 41 26 19 18 24 o higher staff expenses (mainly due to wage inflation), except for Belgium o higher ICT and marketing expenses 980 956 868 891 896 920 942 o 14m EUR one-off costs: o 6m EUR expenses for early retirement in Belgium o 5m EUR restructuring charges in CZ 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 o 3m EUR costs related to the sale of part of the legacy loan portfolio in Ireland Bank tax Operating expenses partly offset by: o lower facilities expenses • Operating expenses without bank tax increased by 7% EXPECTED BANK TAX SPREAD IN 2018 y-o-y in 3Q18 TOTAL Upfront Spread out over the year • Excluding the consolidation impact of UBB/Interlease, bank tax, FX effect and one-off costs, operating 3Q18 1Q18 2Q18 3Q18 1Q18 2Q18 3Q18 4Q18e expenses in 9M18 rose by roughly 3% y-o-y BE BU 0 273 -4 0 0 0 0 0 CZ BU 0 29 1 0 0 0 0 0 • Pursuant to IFRIC 21, certain levies (such as contributions to the European Single Resolution Fund) Hungary 21 26 0 0 19 22 21 22 have to be recognised in advance, and this adversely 3 0 0 4 4 4 4 impacted the results for 1Q18. The YTD increase can Slovakia 4 mainly be explained by the consolidation of UBB Bulgaria 0 14 1 0 0 0 0 0 • Total bank taxes (including ESRF contribution) are Ireland 1 3 0 0 1 0 1 14 expected to increase from 439m EUR in FY17 to 462m EUR in FY18 GC 0 0 0 0 0 0 0 0 TOTAL 26 347 -2 0 24 26 26 40 14 Amounts in m EUR * See glossary (slide 79) for the exact definition
Overview of bank taxes* Bank taxes of 269m EUR YTD. On a pro rata basis, bank taxes represented 10.7% of 9M18 KBC GROUP Bank taxes of 421m EUR YTD. BELGIUM BU opex at the Belgium BU 361 371 On a pro rata basis, bank taxes 278 273 represented 10.9% of 9M18 53 58 83 98 opex at KBC Group** 225 215 278 273 41 19 18 0 24 26 0 0 41 2 -4 -2 -7 3 20 22 -1 -6 -7 -4 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 European Single Resolution Fund contribution ESRF contribution Common bank taxes Common bank taxes Bank taxes of 122m EUR YTD. On a pro rata basis, bank Bank taxes of 30m EUR YTD. taxes represented 18.1% of CZECH REPUBLIC BU On a pro rata basis, bank INTERNATIONAL MARKETS BU 9M18 opex at the IM BU taxes represented 4.2% of 29 9M18 opex at the CZ BU 70 26 57 18 11 41 22 20 25 25 27 26 1 52 46 24 28 6 1 0 0 6 1 0 -1 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 ESRF contribution Common bank taxes ESRF contribution Common bank taxes * This refers solely to the bank taxes recognised in opex, and as such it does not take account of income tax expenses, non-recoverable VAT, etc. ** The C/I ratio adjusted for specific items of 57% in 9M18 amounts to roughly 50% excluding these bank taxes 15
Net impairment releases, excellent credit cost ratio and improved impaired loans ratio ASSET IMPAIRMENT 31 2 ▪ Very low asset impairments 10 8 29 • This was attributable mainly to: 21 20 7 1 5 6 6 o net loan loss impairment releases in Ireland of 15m EUR -8 -21 -2 -76 -27 -63 (compared with 39m in 2Q18) -1 o also small net loan loss impairment reversals in Slovakia, -56 Hungary, Bulgaria and Group Centre -71 partly offset by: 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 o loan loss impairments of only 3m EUR in Belgium Other impairments Impairments on financial assets at AC* and FVOCI o loan loss impairments of 12m EUR in the Czech Republic due * AC = Amortised Cost. Under IAS 39, impairments on L&R to 1 large corporate file CREDIT COST RATIO 0.42% • Impairment of 6m on ‘other’, of which 4m EUR in the Czech Republic mostly resulting from a review of residual values of 0.23% financial car leases under short-term contracts 0.09% -0.06% -0.07% ▪ The credit cost ratio amounted to -0.07% in 9M18 due to FY14 FY15 FY16 FY17 9M18 low gross impairments and several releases IMPAIRED LOANS RATIO 6.8% 6.9% 6.6% 6.0% 5.9% 5.5% 5.5% ▪ The impaired loans ratio stabilised at 5.5%*, 3.2% of which over 90 days past due 3.6% 3.9% 3.7% 3.4% 3.5% 3.2% 3.2% 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 * Excluding the part of the Irish portfolio for which a sales agreement has 16 Impaired loans ratio of which over 90 days past due been signed, the impaired loans ratio would amount to 4.5% in 3Q18
KBC Group Section 2 3Q 2018 performance of business units 17
Business profile BELGIUM CZECH GROUP SLOVAKIA HUNGARY BULGARIA IRELAND REPUBLIC CENTRE 3Q18 NET RESULT (in million euros) 409m 168m 27m 51m 31m 32m -17m ALLOCATED CAPITAL (in billion euros) 6.6bn 1.7bn 0.6bn 0.7bn 0.4bn 0.6bn 0.3bn LOANS (in billion euros) 99bn 23bn 7bn 4bn 3bn 11bn DEPOSITS (in billion euros) 132bn 32bn 6bn 7bn 4bn 5bn BRANCHES (end 9M18) 627 265 122 206 224 18 Clients (end 9M18) 3.5m 3.7m 0.6m 1.6m 1.2m 0.3m 18
Belgium BU (1): net result of 409m EUR NET RESULT Net result at the Belgium Business Unit amounted 483 to 409m EUR 455 437 • The quarter under review was characterised by good 409 net interest income, lower net fee and commission 336 income, lower dividend income, stable trading and fair 301 value income, lower other net income, an excellent 243 combined ratio, lower sales of life insurance products, lower operating expenses and lower impairment charges q-o-q • Customer deposits excluding debt certificates and repos rose by 7% y-o-y, while customer loans increased by 6% y-o-y 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Amounts in m EUR VOLUME TREND Total loans** o/w retail mortgages Customer deposits*** AuM Life reserves Volume 99bn 35bn 132bn 200bn 27bn Growth q-o-q* +1% 0% +1% 0% 0% Growth y-o-y +6% +2% +2% 0% -1% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos. Customer deposit volumes excluding debt certificates & repos -1% q-o-q and +7% y-o-y 19
Belgium BU (2): good NII and lower NIM Amounts in m EUR NII (pro forma for 2017*) 681 677 677 ▪ Net interest income (637m EUR) 664 649 642 637 28 19 20 39 19 11 8 • Fell by 1% q-o-q due mainly to: 129 130 132 123 117 113 116 o the lower netted positive impact of FX swaps o lower reinvestment yields o pressure on commercial margins partly offset by: 523 529 512 515 513 518 513 o good loan volume growth o higher NII insurance 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 • Down by 4% y-o-y, driven primarily by: NII - netted positive impact of ALM FX swaps** NII - contribution of banking o lower netted positive impact of FX swaps NII - contribution of insurance o lower reinvestment yields o pressure on commercial loan margins * 2017 pro forma figures for NII as the impact of ALM FX derivatives was ‘netted’ in NII as of 2018 ** From all ALM FX swap desks partly offset by: *** NIM is calculated excluding the dealing room and the net positive impact of ALM FX swaps & repos o lower funding costs on term deposits o good loan volume growth NIM (pro forma for 2017***) Note that NII banking stabilised y-o-y 1.78% 1.79% 1.73% 1.73% 1.72% 1.72% 1.69% ▪ Net interest margin (1.69%) • Fell by 3 bps both q-o-q and y-o-y due mainly to the negative impact of lower reinvestment yields and pressure on commercial loan margins 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 20
Credit margins in Belgium PRODUCT SPREAD ON CUSTOMER LOAN BOOK, OUTSTANDING 1.3 1.2 1.1 1.0 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0.0 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Customer loans PRODUCT SPREAD ON NEW PRODUCTION 1.8 1.6 1.4 1.2 1.0 0.8 0.6 0.4 0.2 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 SME and corporate loans Mortgage loans 21
Belgium BU (3): lower net F&C income Amounts in m EUR F&C (pro forma for 2017*) ▪ Net fee and commission income (289m EUR) 356 339 10 9 307 321 318 302 289 • Net F&C income decreased by 4% q-o-q due mainly to: 8 7 9 9 9 o lower securities-related fees (holiday season) o lower entry fees from mutual funds (holiday season led to less gross inflows) 391 376 352 368 356 o lower management fees from mutual funds and unit- 345 333 linked life insurance products partly offset by: o higher fees from payment services (holiday season) -45 -45 -52 -55 -47 -53 -53 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 • Fell by 6% y-o-y driven chiefly by lower entry and F&C - network income F&C - contribution of banking management fees from mutual funds & unit-linked life F&C - contribution of insurance insurance products and lower fees from credit files & bank guarantees partly offset by higher fees from * 2017 pro forma figures as the network income shifted from FIFV to net F&C as of 2018 payment services, higher securities-related fees and higher network income AuM* Amounts in bn EUR 200 198 200 202 199 200 200 ▪ Assets under management (200bn EUR) • Stabilised q-o-q and y-o-y as small net outflows were offset by a positive price effect 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 * Also note that 2017 AuM figures were reduced due to a roughly 2bn EUR adjustment in Institutional Mandates 22
Belgium BU (4): higher y-o-y non-life sales, excellent combined ratio ▪ Sales of non-life insurance products NON-LIFE SALES (GROSS WRITTEN PREMIUM) • Increased by 5% y-o-y 323 329 • Premium growth in all classes 256 262 241 252 228 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Amounts in m EUR COMBINED RATIO (NON-LIFE) ▪ Combined ratio amounted to 87% in 9M18 (86% in FY17). 3Q18 was impacted by 2 large fire 93% 81% 87% 87% 86% claims, while technical charges were low in 2Q18. 80% 77% Remember that 3Q17 benefited from a one-off release of provisions (positive effect of 26m EUR). Excluding this one-off release in 3Q17, the combined ratio amounted to 83% at 9M17 1Q 1H 9M FY 2017 2018 23
Belgium BU (5): lower life sales, good cross-selling ratios LIFE SALES ▪ Sales of life insurance products 460 • Fell by 15% q-o-q driven by both lower sales of 404 guaranteed interest products and unit-linked products 396 340 333 • Decreased by 8% y-o-y driven entirely by lower sales 306 290 282 of unit-linked products 241 250 • As a result, guaranteed interest products and unit- 197 193 233 linked products accounted for 71% and 29%, 201 respectively, of life insurance sales in 3Q18 155 170 154 143 113 101 81 ▪ Life technical charges: note that 3Q17 benefited 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 from a release of life-related provisions (positive effect of 23m EUR) Guaranteed interest products Unit-linked products Amounts in m EUR MORTGAGE-RELATED CROSS-SELLING RATIOS 90 85 84.5% ▪ Mortgage-related cross-selling ratios 80 80.0% • 84.5% for property insurance 75 • 80.0% for life insurance 70 65 60 63.7% Property insurance Life insurance 55 50 45 49.5% 40 24
Belgium BU (6): stable FV gains and lower other net income FV GAINS (pro forma for 2017*) ▪ The stable q-o-q figures for net gains from 110 financial instruments at fair value were 61 74 primarily due to a positive change in ALM 23 51 54 53 derivatives and a positive change in market, 36 34 7 14 33 credit and funding value adjustments (mainly 29 30 36 10 14 17 33 as a result of changes in the underlying 18 20 21 12 -2 17 -2 19 2 market value of the derivative portfolio and 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 decreased credit spreads), offset entirely by lower net result on equity instruments and Other FV gains Net result on equity instruments (overlay insurance) M2M ALM derivatives lower dealing room result * 2017 pro forma figures as: 1) the impact of the FX derivatives was ‘netted’ in NII as of 2018 2) the shift from realised gains on AFS shares and impairments on AFS shares to FIFV due to IFRS 9 (overlay approach for insurance) OTHER NET INCOME 59 51 ▪ Other net income amounted to 44m EUR in 49 46 40 44 3Q18 (roughly in line with the normal run 38 rate) 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 25 Amounts in m EUR
Belgium BU (7): lower opex and impairments, good credit cost ratio OPERATING EXPENSES ▪ Operating expenses: flat q-o-q and +8% y-o-y 822 822 • Operating expenses without bank tax fell by 1% q-o-q due mainly to lower staff, facilities and professional fee expenses, partly offset by higher marketing & ICT expenses 278 273 544 566 562 559 and 4m EUR expenses for early retirement 520 0 • Operating expenses without bank tax increased by 6% y-o-y as lower facilities and staff expenses were more than offset by higher ICT, professional fee & marketing expenses and 544 550 527 566 549 566 4m EUR expenses for early retirement • Cost/income ratio: 51% in 3Q18 and 59% YTD, distorted by the bank taxes. Adjusted for specific items, the C/I ratio -6 -7 -4 amounted to 58% in 3Q18 and 57% YTD (53% in FY17) 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Bank tax Operating expenses ASSET IMPAIRMENT 60 ▪ Loan loss impairments decreased to 3m EUR in 3Q18 (compared with 26m EUR in 2Q18) as 2Q18 was impacted by some corporate files. Credit cost ratio 34 amounted to 6 bps in 9M18 (9 bps in FY17) 24 26 13 ▪ Impaired loans ratio stabilised at 2.4%, 1.3% of which over 90 days past due 14 41 3 -1 -2 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Other impairments Impairments on financial assets at AC* and FVOCI * AC = Amortised Cost. Under IAS 39, impairments on L&R Amounts in m EUR 26
Net result at the Belgium BU CONTRIBUTION OF BANKING ACTIVITIES TO NET RESULT OF THE BELGIUM BU* 385 336 325 302 271 NET RESULT AT THE BELGIUM BU* 208 165 483 455 437 409 336 301 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 243 CONTRIBUTION OF INSURANCE ACTIVITIES TO NET RESULT OF THE BELGIUM BU* 119 135 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 93 98 58 79 84 48 65 78 64 9 20 55 101 70 80 74 63 50 48 -19 -5 -19 -21 -20 -24 -40 * Difference between net profit at the Belgium Business Unit and the sum of 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 the banking and insurance contribution is accounted for by the rounding up Non-Life result Life result Non-technical & taxes or down of figures Amounts in m EUR 27
Czech Republic BU NET RESULT Amounts in m EUR 181 183 170 171 Net result of 168m EUR in 3Q18 167 168 145 ▪ +16% q-o-q excluding FX effect due mainly to higher net interest income and higher net results from financial instruments at fair value ▪ Customer deposits (including debt certificates, but excluding repos) rose by 8% y-o-y, while customer loans 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 increased by 4% y-o-y NII & NIM Amounts in m EUR Highlights 234 248 241 263 ▪ Net interest income 216 220 218 2.93% 2.91% 2.84% 2.95% 3.02% 2.97% 3.04% • +9% q-o-q and +19% y-o-y excl. FX effects • Q-o-q increase: primarily due to short & long term increasing interest rates and growth in loan and deposit volume, despite pressure on commercial margins • Net interest margin at 3.04%: +7 bps q-o-q and +20 bps y-o-y 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 NIM NII VOLUME TREND Total loans ** o/w retail mortgages Customer AuM Life reserves excluding FX effect deposits*** Volume 23bn 11bn 32bn 9.7bn 1.3bn Growth q-o-q* +1% +2% +3% +1% +2% Growth y-o-y +4% +8% +8% +5% +8% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos 28
Czech Republic BU ▪ Net F&C income F&C (pro forma for 2017*) • -3% q-o-q and +13% y-o-y on a pro forma basis excl. FX effects Amounts in m EUR • Q-o-q decrease driven by lower fees from payment services, 64 67 64 lower securities-related fees and lower fees from credit files & 62 56 56 10 8 bank guarantees partly offset by higher network income 53 10 10 9 9 10 • Y-o-y increase due chiefly to slightly higher management fees, higher securities-related fees and less fees paid to the Czech Post 53 57 56 52 47 47 43 ▪ Assets under management • 9.7bn EUR 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 • +1% q-o-q due to net inflows (+0.8%) & positive price effect (+0.6%) F&C - network income F&C - banking & insurance • +5% y-o-y, due to net inflows (+6%) & negative price effect (-1%) * 2017 pro forma figures as the network income shifted from FIFV to net F&C as of 2018 ▪ Trading and fair value income • 12m EUR higher q-o-q net results from financial instruments at fair value (to 20m EUR) due mainly to a higher q-o-q change in market, credit & funding value adjustments as well as in ALM CROSS-SELLING RATIOS derivatives, partly offset by lower dealing room result Mortg. & prop. Mortg. & life risk Cons.fin. & life risk ▪ Insurance • Insurance premium income (gross earned premium): 128m EUR o Non-life premium income (65m EUR) +14% y-o-y excluding FX 65% 61% 59% 48% 48% 63% 57% 55% effect, due to growth in all products 47% o Life premium income (63m EUR) +10% q-o-q and -9% y-o-y, 2016 2017 9M18 2016 2017 9M18 2016 2017 9M18 excluding FX effect. Q-o-q increase mainly in unit-linked single premiums • Good combined ratio of 96% in 9M18 (97% in FY17). Technical charges in 3Q18 were in line with 2Q18, despite the fact that 3Q18 was impacted by a few large fire claims 29
Czech Republic BU ▪ Operating expenses OPERATING EXPENSES Amounts in m EUR • 180m EUR; +5% q-o-q and +16% y-o-y, excluding FX effect 177 189 and bank tax 173 180 165 0 151 153 29 1 • Q-o-q increase excluding FX effect and bank tax was due 26 1 0 mainly to higher staff expenses (wage inflation), higher ICT & marketing expenses and 5m EUR one-off restructuring costs, partly offset by lower facilities expenses and lower 176 172 professional fees 150 152 160 139 • Y-o-y increase excluding FX effect and bank tax was due primarily to higher staff expenses, higher support to the Czech Post (which is compensated by lower paid fee), 5m 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 EUR one-off restructuring costs, higher marketing expenses and higher professional fees Bank tax Operating expenses • Cost/income ratio at 46% in 3Q18 and 47% YTD. Adjusted for specific items, C/I ratio amounted to roughly 48% in 3Q18 and 46% YTD (43% in FY17) ASSET IMPAIRMENT Amounts in m EUR ▪ Loan loss and other impairment 16 11 9 4 • Loan loss impairments of 12m EUR due to 1 large 11 corporate file. Credit cost ratio amounted to 0.04% in 3 7 9M18 13 13 12 7 3 6 2014 2015 2016 2017 9M18 2 1 1 CCR 0.18% 0.18% 0.11% 0.02% 0.04% -2 -4 -1 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 • Impaired loans ratio amounted to 2.3%, 1.4% of which >90 days past due Other impairments Impairments on financial assets at AC* and FVOCI * AC = Amortised Cost. Under IAS 39, impairments on L&R • Impairment of 4m EUR on ‘other’ mainly as the result of a review of residual values of financial car leases under short-term contracts 30
International Markets BU Amounts in m EUR 177 NET RESULT 5 163 Net result of 141m EUR 26 141 137 ▪ Slovakia 27m EUR, Hungary 51m EUR, Ireland 32m EUR 114 21 31 4 99 55 and Bulgaria 31m EUR 32 78 74 57 67 22 18 47 3 62 51 Highlights (q-o-q results) 34 20 40 39 ▪ Higher net interest income. NIM 2.79% in 3Q18 (-2 bps q-o-q 25 27 22 -1 16 16 23 19 and -4 bps y-o-y) 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 ▪ Higher net fee and commission income (in SK) Bulgaria Ireland Hungary Slovakia ▪ Stable result from financial instruments at fair value ▪ An excellent combined ratio of 88% YTD ▪ Higher life insurance sales (in HU) ▪ Higher costs ▪ Lower net impairment releases (especially IRL) VOLUME TREND Total loans ** o/w retail mortgages Customer deposits*** AuM Life reserves Excluding FX effect Volume 25bn 15bn 22bn 4.3bn 0.7bn Growth q-o-q* +1% +1% -2% 0% +2% Growth y-o-y +4% +4% +3% -28%**** +4% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos **** The decrease can partly be explained by the divestment of KBC TFI in Poland in December 2017 (-0.93bn AuM in 4Q17) 31
International Markets BU - Slovakia NET RESULT Amounts in m EUR 25 27 Net result of 27m EUR 23 22 19 16 16 Highlights (q-o-q results) ▪ Higher net interest income due mainly to volume growth. NIM stabilised q-o-q ▪ Higher net fee & commission income due mainly to higher fees from payment services, higher entry fees and higher network income 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 ▪ Higher result from financial instruments at fair value ▪ Lower net other income ▪ Excellent combined ratio (85% in 9M18); roughly stable Technical insurance result in life ▪ Stable operating expenses, despite high wage pressure ▪ Net impairment releases (mainly in leasing and corporates); credit cost ratio of -0.01% in 9M18 VOLUME TREND Total o/w retail Customer loans ** mortgages deposits*** Volume 7bn 3bn 6bn Volume trend ▪ Total customer loans rose by 2% q-o-q and by 8% y-o-y, among Growth q-o-q* +2% +2% +2% other things due to the continuously increasing mortgage Growth y-o-y +8% +12% +11% portfolio and corporate portfolio ▪ Total customer deposits increased by 2% q-o-q and by 11% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) y-o-y (both due mainly to retail) *** Customer deposits, including debt certificates but excluding repos 32
International Markets BU - Hungary Net result of 51m EUR NET RESULT Amounts in m EUR 62 51 Highlights (q-o-q results) 47 ▪ Higher net interest income excluding FX effect (despite margin 40 39 34 pressure) ▪ Higher net fee and commission income excluding FX effect due 20 mainly to higher fees from payment transactions ▪ Lower net results from financial instruments due mainly to lower M2M ALM derivatives and dealing room result (as a result of low market and FX volatility) 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 ▪ Lower net other income as 2Q18 benefited from a 5m gain on the sale of retail government bonds ▪ Good non-life commercial performance y-o-y in all major product lines and growing average tariff in motor retail; excellent combined ratio (90% in 9M18); higher sales of life insurance products q-o-q ▪ Higher operating expenses excluding FX effect VOLUME TREND Total o/w retail Customer ▪ Net impairment releases on loans (in retail). Credit cost ratio of Excl. FX effect loans ** mortgages deposits*** -0.21% in 9M18. Impairment of 1m EUR on ‘other’, mainly on a Volume 4bn 2bn 7bn legacy property file Growth q-o-q* +3% +2% -1% Growth y-o-y +10% +4% +5% Volume trend ▪ Total customer loans rose by 3% q-o-q and by 10% y-o-y, the * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) latter due mainly to corporates and SMEs *** Customer deposits, including debt certificates but excluding repos ▪ Total customer deposits -1% q-o-q (due mainly to corporates) 33 and +5% y-o-y (due mainly to retail)
International Markets BU - Ireland Net result of 32m EUR 99 NET RESULT Amounts in m EUR Highlights (q-o-q results) ▪ Higher net interest income due mainly to lower funding costs 67 (despite margin pressure) 57 55 ▪ Higher expenses excluding bank tax, due mainly to higher staff, professional fee expenses and 3m EUR one-off costs related to 32 the sale of part of the legacy loan portfolio in Ireland ▪ Lower net impairment releases (-15m EUR in 3Q18, -38m EUR 3 in 2Q18). Releases in 3Q18 were driven by an increase in the -1 9-month average House Price Index, an improved portfolio 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 performance and lower provisions on existing non-performing loans (improved macro-economic conditions and provision releases following deleveraging for corporates). Credit cost ratio of -1.03% in 9M18 ▪ Looking forward, we are maintaining our impairment guidance for Ireland, namely a net release in a range of 100m-150m EUR for FY18 VOLUME TREND Total o/w retail Customer loans ** mortgages deposits*** Volume trend ▪ Total customer loans stabilised q-o-q and fell by 1% y-o-y. The Volume 11bn 10bn 5bn y-o-y decrease resulted from further deleveraging of the Growth q-o-q* 0% 0% -8% corporate loan portfolio Growth y-o-y -1% +1% -5% ▪ Retail mortgages: new business (written from 1 Jan 2014) +6% q-o-q and +35% y-o-y, while legacy -1% q-o-q and -7% y-o-y * Non-annualised ▪ Total customer deposits -8% q-o-q and -5% y-o-y as expensive ** Loans to customers, excluding reverse repos (and bonds). Note that the Irish portfolio for which a sales agreement has been signed, is still included in 3Q18 corporate deposits were deliberately replaced by intragroup *** Customer deposits, including debt certificates but excluding repos funding 34
International Markets BU - Bulgaria Net result of 31m EUR NET RESULT Amounts in m EUR 31 Highlights (q-o-q results) 26 ▪ Banking (CIBank & UBB/Interlease): higher net result 22 21 ▪ Higher net interest income (despite margin pressure) 18 ▪ Lower net fee and commission income due mainly to higher insurance distribution expenses (due to higher sales), partly offset by higher asset management fees 4 5 ▪ Stable net results from financial instruments ▪ Stable operating expenses as higher staff expenses were 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 offset by lower ICT expenses and no additional bank tax ▪ Net impairments releases on loans. Credit ratio of -0.57% in 9M18. Impairment of 1m EUR on ‘other’, mainly on a legacy property file ▪ Insurance (DZI): higher net result ▪ Strong non-life commercial performance y-o-y in motor retail (both strong volume growth and growing average tariff); VOLUME TREND Total o/w retail Customer excellent combined ratio at 87% in 9M18 Excl. FX effect loans ** mortgages deposits*** ▪ Stable life insurance sales Volume 3bn 1bn 4bn Growth q-o-q* +1% 0% 0% Volume trend: Growth y-o-y +4% +3% 0% ▪ Total customer loans +1% q-o-q and +4% y-o-y, the latter partially due to the increasing mortgage portfolio * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) ▪ Total loans: new business +2% q-o-q and +8% y-o-y, while legacy *** Customer deposits, including debt certificates but excluding repos -4% q-o-q and -24% y-o-y ▪ Total customer deposits stabilised both q-o-q and y-o-y 35
Group Centre NET RESULT Amounts in m EUR Net result of -17m EUR 33 The net result for the Group Centre comprises the results 12 coming from activities and/or decisions specifically made 5 for group purposes (see table below for components) -12 -17 Highlights (q-o-q results) -53 Q-o-q improvement was attributable mainly to: -179 ▪ the positive impact from the settlement of a legacy legal file in 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 3Q18 (+5m EUR in other net income) versus the negative impact from the settlement of an legacy legal file in 2Q18 (-38m in other net income) BREAKDOWN OF NET RESULT AT GROUP CENTRE 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 Group item (ongoing business) -50 0 -31 -157 -17 -63 -27 Operating expenses of group activities -14 -14 -20 -25 -17 -15 -18 Capital and treasury management -18 17 5 -5 -4 8 4 o/w net subordinated debt cost -9 -9 -9 -13 -6 -3 -3 Holding of participations -9 -13 -13 18 1 3 -4 o/w net funding cost of participations -2 0 0 -1 -1 -2 -4 Group Re 5 6 5 10 7 6 3 Other -14 5 -9 -154 -3 -64 -13 Ongoing results of divestments and companies in run-down 83 11 19 -22 23 10 10 Total 33 12 -12 -179 5 -53 -17 Amounts in m EUR 36
Overview of contribution of business units to 9M18 result Amounts in m EUR NET PROFIT – KBC GROUP 9M18 ROAC: 24% 2,639 2,575 2,427 462 863 1,948 685 1,762 473 2,113 1,776 1,742 1,289 2014 2015 2016 2017 9M18 4Q 9M NET PROFIT – BELGIUM NET PROFIT – CZECH REPUBLIC NET PROFIT – INTERNATIONAL MARKETS 9M18 ROAC: 22% 9M18 ROAC: 38% 9M18 ROAC: 27% 1,516 1,564 1,575 702 1,432 335 596 168 348 542 444 440 414 528 428 439 1,089 131 484 74 121 119 139 245 1,216 1,240 534 61 1,102 993 465 370 408 423 289 184 -7 2014 2015 2016 2017 9M18 2014 2015 2016 2017 9M18 -175 4Q 9M 4Q 9M -182 2014 2015 2016 2017 9M18 4Q 9M 37
Balance sheet: Loans and deposits continue to grow in most core countries 12% 11% BE 8% 6% 2% 2% Y-O-Y ORGANIC* VOLUME GROWTH Loans** Retail Deposits*** Loans** Retail Deposits*** mortgages mortgages CR 8% 8% 5% 4% 4% 3% 3% 3% 0% Loans** Retail Deposits*** Loans** Retail Deposits*** 4% mortgages mortgages**** 10% Loans** Retail Deposits*** mortgages 5% 4% 1% -1% Loans** Retail Deposits*** -5% * Volume growth excluding FX effects and divestments/acquisitions mortgages ** Loans to customers, excluding reverse repos (and bonds) Loans** Retail Deposits*** *** Customer deposits, including debt certificates but excluding repos mortgages***** **** Retail mortgages in Bulgaria: new business (written from 1 Jan 2014) +8% y-o-y, while legacy -24% y-o-y 38 ***** Retail mortgages in Ireland: new business (written from 1 Jan 2014) +35% y-o-y, while legacy -7% y-o-y
KBC Group Section 3 Strong solvency and solid liquidity 39
Strong capital position Fully loaded Basel 3 CET1 ratio at KBC Group (Danish Compromise) ▪ The common equity ratio* increased from 15.8% at the end of 1H18 to 16.0% at the end 15.7% 15.7% 15.9% 16.3% 15.9% 15.8% 16.0% of 9M18 based on the Danish Compromise. 14.0% ‘Own Capital Target’ This clearly exceeds the minimum capital requirements** set by the competent 10.6% fully loaded regulatory minimum supervisors of 9.875% phased-in for 2018 and 10.6% fully loaded and our ‘Own Capital Target’ of 14.0% * Note that 1 January 2018, there is no longer a difference between 1Q17 1H17 9M17 FY17 1Q18 1H18 9M18 fully loaded and phased-in ** Excludes a pillar 2 guidance (P2G) of 1.0% CET1 Fully loaded Basel 3 total capital ratio (Danish Compromise) 20.8% 20.9% 19.7% 2.3% T2 2.4% T2 2.3% T2 2.6% AT1 2.6% AT1 1.5% AT1 ▪ The fully loaded total capital ratio amounted to 20.9% at the end of 9M18 15.9% CET1 15.8% CET1 16.0%CET1 1Q18 total 1H18 total 9M18 total capital ratio capital ratio capital ratio 40
Fully loaded Basel 3 leverage ratio and Solvency II ratio Fully loaded Basel 3 leverage ratio at KBC Group Fully loaded Basel 3 leverage ratio at KBC Bank 6.1% 6.0% 6.1% 5.7% 5.7% 5.8% 5.7% 5.0% 5.1% 5.2% 4.8% 4.7% 4.7% 4.7% 1Q17 1H17 9M17 FY17 1Q18 1H18 9M18 1Q17 1H17 9M17 FY17 1Q18 1H18 9M18 Solvency II ratio 2Q18 9M18 ▪ The decrease (-3%-point) in the Solvency II ratio was mainly the result of an increase in spreads and Solvency II ratio* 219% 216% net purchases in the equity portfolio * On 19 April 2017, the NBB retroactively relaxed the strict cap on the loss-absorbing capacity of deferred taxes in the calculation of the required capital. Belgian insurance companies are now allowed to apply a higher adjustment for deferred taxes, in line with general European standards, if they pass the recoverability test. This is the case for KBC 41
Strong and growing customer funding base ▪ KBC Bank continues to have a strong retail/mid-cap deposit base in its core markets – resulting in a stable funding mix with a significant portion of the funding attracted from core customer segments & markets ▪ Customer funding further increased in 9M18 (versus FY17). The elevated amount in short-term wholesale funding is mainly on the back of short-term arbitrage opportunities Funding from customers (m EUR) 155.774 163.513 133.766 139.560 143.690 129.555 131.914 132.862 10% 12% 3% 6% 3% 2% 4% 5% 8% 0% 2% 2% 7% 9% 10% 7% 8% 8% 8% 8% 7% 9% 9% 9% 8% 9% 8% 8% 9% 2% 7% FY11 FY12 FY13 FY14 FY15 FY16 FY17 9M18 3% 3% 3% 10% 3% 8% 0% 7% 21% 75% 72% 69% 73% 73% 73% 70% 72% 69% customer driven 73% -1% -6% -6% FY11 FY12 FY13 FY14 FY15 FY16 FY17 9M18 Retail and SME Mid-cap Net unsecured interbank funding Total equity Debt issues in retail network Net secured funding Certificates of deposit Government and PSE Debt issues placed with institutional investors Funding from customers 42
Liquidity ratios remain very solid Short term unsecured funding KBC Bank vs liquid assets as of end June 2018 (*) (bn EUR) 486% 65,39 57,79 58,83 56,23 56,85 387% ▪ KBC maintains a solid liquidity position, given that: • Available liquid assets remained very high at more than 316% 3 times the amount of the net short-term wholesale 309% 288% funding 22,70 • Funding from non-wholesale markets is stable funding 18,71 18,01 from core-customer segments in core markets 15,19 11,56 3Q17 4Q17 1Q18 2Q18 3Q18 Net Short Term Funding Available Liquid Assets Liquid Assets Coverage * Graph is based on Note 18 of KBC’s quarterly report, except for the ‘available liquid assets’ and ‘liquid assets coverage’, which are based on the KBC Group Treasury Management Report Ratios FY17 9M18 Regulatory ▪ NSFR at 134% and LCR at 138% by the end of 9M18 requirement • Both ratios were well above the regulatory requirement of NSFR* 134% 134% ≥100% at least 100% LCR** 139% 138% ≥100% * Net Stable Funding Ratio (NSFR) is based on KBC’s interpretation of the proposed CRR amendment ** Liquidity Coverage Ratio (LCR) is based on the Delegated Act requirements. From EOY2017 onwards, KBC discloses 12 months average LCR in accordance to EBA guidelines on LCR disclosure 43
KBC Group Section 4 Looking forward 44
Looking forward ➢ European economic conditions remain attractive, although we believe that the growth peak is behind us. Persistently decreasing unemployment rates, with even growing labour shortages in some European economies, combined with gradually rising wage inflation will Economic continue to support private consumption. Moreover, also investments will remain an outlook important growth driver. The main elements that could impede European economic sentiment and growth remain the risk of further economic de-globalisation, including an escalation of trade conflicts, the Brexit and political turmoil in Italy ➢ Solid returns for all Business Units ➢ Loan impairments for Ireland towards a release in 100m-150m EUR range for FY18 ➢ Impact of the reform of the Belgian corporate income tax regime: recurring positive P&L Group impact as of 2018 onwards and one-off negative impact in 4Q17 will be fully recuperated in guidance roughly 3 years’ time ➢ B4 impact for KBC Group estimated at roughly 8bn EUR higher RWA on fully loaded basis at year-end 2017, corresponding with 9% RWA inflation and -1.3% points impact on CET1 ratio ➢ Next to the Belgium and Czech Republic Business Units, the International Markets Business Unit has become a strong net result contributor, thanks to: Business ➢ Ireland: re-positioning as a core country with a sustainable profit contribution units ➢ Bulgaria: merger of CIBank into UBB. The new group UBB has become the largest bank-insurance group in Bulgaria with a substantial increase in profit contribution ➢ Sustainable profit contribution of Hungary and Slovakia 45
KBC Group Annex 1 Company profile 46
KBC Group in a nutshell (1) ✓ We want to be among Europe’s best performing financial institutions! By achieving this, KBC wants to become the reference in bank-insurance in its core markets • We are a leading European financial group with a focus on providing bank-insurance products and services to retail, SME and mid-cap clients, in our core countries: Belgium, Czech Republic, Slovakia, Hungary, Bulgaria and Ireland. ✓ Diversified and strong business performance … geographically • Mature markets (BE, CZ, IRL) versus developing markets (SK, HU, BG) • Economies of BE & 4 CEE-countries highly oriented towards Germany, while IRL is more oriented to the UK & US • Robust market position in all key markets & strong trends in loan and deposit growth … and from a business point of view • An integrated bank-insurer • Strongly developed & tailored AM business • Strong value creator with good operational results through the cycle Diversification Synergy • Unique selling proposition: in-depth knowledge of local markets and profound relationships with clients • Integrated model creates cost synergies and results Customer Centricity in a complementary & optimised product offering • Broadening ‘one-stop shop’ offering to our clients 47
KBC Group in a nutshell (2) ✓ High profitability CET1 generation C/I ratio Combined ratio Net result ROE before any deployment 296 bps 277 bps 279 bps EUR 55% 88% 2575m EUR 17% 57% 88% 1948m 17% 2015 2016 2017 FY17 9M18 ✓ Solid capital position… ✓ … and robust liquidity positions Fully loaded Basel 3 CET1 ratio of KBC Group (Danish Compromise) 15.7% 15.7% 15.9% 16.3% 15.9% 15.8% 16.0% NSFR LCR 14.0% ‘Own Capital Target’ 10.6% regulatory minimum 139% 134% 134% 138% 1Q17 1H17 9M17 FY17 1Q18 1H18 9M18 FY17 9M18 48
KBC Group in a nutshell (3) ✓ We aim to be one of the better capitalised financial institutions in Europe • Every year, we assess the CET1 ratios of a peer Flexible buffer for M&A 2.0% group of European banks active in the retail, SME and corporate client segments. We position ourselves on the fully loaded median CET1 ratio of the peer group (14% at end of 2017) ‘Reference Capital Own capital target Position’ • We want to keep a flexible buffer of up to 2% CET1 = 14.0% = 16.0% for potential add-on M&A in our core markets Median CET1 • This buffer comes on top of our ‘Own Capital Peers (FL) Target’ and together they form the ‘Reference Capital Position’ • Any M&A opportunity will be assessed subject to very strict financial and strategic criteria 2017 ✓ Capital distribution to shareholders • Payout ratio policy (i.e. dividend + AT1 coupon) of at least 50% of consolidated profit • Interim dividend of 1 EUR per share in November of each accounting year as an advance on the total dividend • On top of the payout ratio of 50% of consolidated profit, each year, the Board of Directors will take a decision, at its discretion, on the distribution of the capital above the ‘Reference Capital Position‘ 49
Well-defined core markets: access to ‘new growth’ in Europe Market share (end ’17) BE CZ SK HU BG IRL 20% 20% Loans and deposits 11% 11% 10% 8%* 3.5m clients 3.7m clients 627 branches 265 branches 33% 99bn EUR loans 23bn EUR loans 22% 13% 13% Investment funds 7% 132bn EUR dep. 32bn EUR dep. IRELAND 0.6m clients 21% 122 branches Life insurance 14% 8% 4% 3% 7bn EUR loans BELGIUM 6bn EUR dep. 9% 11% Non-life insurance 7% 7% CZECH REP 3% 0.3m clients SLOVAKIA 18 branches 11bn EUR loans HUNGARY Real GDP 5bn EUR dep. growth BE CZ SK HU BG IRL 1.6m clients 64% 206 branches % of Assets 20% 4bn EUR loans 3% 3% 2% 4% 7bn EUR dep. 7.0% BULGARIA 3.0% 3.6% 4.2% 3.5% 2018e 1.5% 1.2m clients 2.7% 3.7% 3.4% 3.4% 3.5% 1.4% 224 branches 2019e 3bn EUR loans Internat Belgium Czech ional 4bn EUR dep. 3.5% 2.6% 3.3% 3.0% Republic 2.3% Business Business Markets 1.2% Unit Business Unit 2020e Unit GDP growth: KBC data, November ‘18 50 * Retail segment
Business profile BREAKDOWN OF ALLOCATED CAPITAL BY BUSINESS UNIT AS AT 30 SEPTEMBER 2018 Czech Republic 16% Belgium 61% 21% International Markets 2% Group Centre ▪ KBC is a leading player (retail and SME bank-insurance, private banking, commercial and local investment banking) in Belgium, the Czech Republic and its 4 core countries in the International Markets Business Unit 51
Shareholder structure SHAREHOLDER STRUCTURE AT END 9M18 Other core MRBB 7.4% Cera 11.5% 2.7% KBC Ancora 18.6% 59.8% Free float ▪ Roughly 40% of KBC shares are owned by a syndicate of core shareholders, providing continuity to pursue long-term strategic goals. Committed shareholders include the Cera/KBC Ancora Group (co-operative investment company), the Belgian farmers’ association (MRBB) and a group of industrialist families ▪ The free float is held mainly by a large variety of international institutional investors 52
KBC Group going forward: Aiming to be among the best performing financial institutions in Europe ▪ KBC wants to be among Europe’s best performing financial institutions. This will be achieved by: - Strengthening our bank-insurance business model for retail, SME and mid- cap clients in our core markets, in a highly cost-efficient way - Focusing on sustainable and profitable growth within the framework of solid risk, capital and liquidity management - Creating superior client satisfaction via a seamless, multi-channel, client-centric distribution approach ▪ By achieving this, KBC wants to become the reference in bank-insurance in its core markets 53
KBC Group going forward: The bank-insurance business model, different countries, different stages of implementation Level 4: Integrated distribution and operation Acting as a single operational company: bank and insurance operations Belgium working under unified governance and achieving commercial and non- commercial synergies Level 3: Integrated distribution Acting as a single commercial company: bank and insurance Target for Central operations working under unified governance and achieving Europe commercial synergies Level 2: Exclusive distribution KBC targets to reach at Bank branches selling insurance products from intra- least level 3 in every group insurance company as country, adapted to the additional source of fee income local market structure and KBC’s market position in Level 1: Non-exclusive distribution banking and insurance Bank branches selling insurance products of third party insurers as additional source of fee income 54
More of the same… but differently… • Integrated distribution model • Client-centricity will be further • Investment in our digital according to a real-time fine-tuned into ‘think client, but presence (e.g., social media) to omni-channel approach design for a digital world’ enhance client relationships and remains key but client anticipate their needs interaction will change over • Digitalisation end-to-end, front- time. Technological and back-end, is the main lever: • Easy-to-access and convenient- development will be the • All processes digital to-use set-up for our clients driving force • Execution is the differentiator • Clients will drive the pace of • Human interface will still play action and change a crucial role • Further increase efficiency and effectiveness of data management • Further development of a fast, simple and agile organisation • Simplification is a • Set up an open architecture IT structure prerequisite: package as core banking system for • In the way we operate our International Markets Unit • Different speed and maturity in • Is a continuous effort different entities/core markets • Is part of our DNA • Improve the applications we offer our clients (one-stop-shop offering) • Adaptation to a more open via co-creation/partnerships with architecture (with easy plug in Fintechs and other value chain and out) to be future-proof and players to create synergy for all 55
KBC the reference… Group financial guidance (Investor Visit 2017) Guidance CAGR total income (‘16-’20)* ≥ 2.25% by 2020 C/I ratio banking excluding bank tax ≤ 47% by 2020 C/I ratio banking including bank tax ≤ 54% by 2020 Combined ratio ≤ 94% by 2020 Dividend payout ratio ≥ 50% as of now * Excluding marked-to-market valuations of ALM derivatives Regulatory requirements Common equity ratio* excluding P2G ≥ 10.6% by 2019 Common equity ratio* including P2G ≥ 11.6% by 2019 MREL ratio ≥ 25.9% by May ‘19 NSFR ≥ 100% as of now LCR ≥ 100% as of now * Fully loaded, Danish Compromise. P2G = Pillar 2 guidance. 56
KBC the reference… Group non-financial guidance (Investor Visit 2017) Non-financial guidance: Non-financial guidance: CAGR Bank-Insurance clients CAGR Bank-Insurance stable clients (1 bank product + 1 insurance product) (3 bk + 3 ins products in Belgium; 2 bk + 2 ins products in CEE) BE BU > 2% by 2020 BE BU > 2% by 2020 CR BU > 15% by 2020 CR BU > 15% by 2020 IM BU > 10% by 2020 IM BU > 15% by 2020 Non-financial guidance: % Inbound contacts via omni-channel and digital channel* KBC Group** > 80% by 2020 • Clients interacting with KBC through at least one of the non-physical channels (digital or through a remote advisory centre), possibly in addition to contact through physical branches. This means that clients solely interacting with KBC through physical branches (or ATMs) are excluded ** Bulgaria & PSB out of scope for Group target 57
Digital Investments 2017-2020 Cashflow 2017-2020 = 1.5bn EUR Operating Expenses 2017-2020 = 1bn EUR Regulatory driven Organic growth developments (IFRS or operational 48 55 9, CRS(*), MIFID, Regulatory efficiencies 43 44 etc.) 20% Strategic 78 83 90 Growth 94 36% Strategic Transformation 112 125 127 128 44% 2017 2018 2019 2020 Omni-channel Strategic Grow Strategic Transform Regulatory and core-banking system (*) The Common Reporting Standard (CRS) refers to a systematic and periodic exchange of information at international level aimed at preventing tax evasion. Information on the taxpayer in the country where the revenue was taken is exchanged with the country where the taxpayer has to pay tax. It concerns an exchange of information between as many as 53 OECD countries in the first year (2017). By 2018, another 34 countries will join. 58
Digital sales are increasing (examples: Belgium BU) # of files # of files 35.000 3.000 30.000 2.500 25.000 2.000 20.000 1.500 15.000 1.000 10.000 5.000 500 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2017 2018 2017 2018 Consumer loans Travel insurance # of files # of files 12.000 60.000 10.000 50.000 8.000 40.000 6.000 30.000 4.000 20.000 2.000 10.000 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2017 2018 2017 2018 Pension savings Current accounts 59
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