KBC Group Company presentation - 2Q 2019 - KBC Bank
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KBC Group Company presentation 2Q 2019 More information: www.kbc.com KBC Group - Investor Relations Office – E-mail: IR4U@kbc.be 1
Important information for investors ▪ This presentation is provided for information purposes only. It does not constitute an offer to sell or the solicitation to buy any security issued by the KBC Group. ▪ KBC believes that this presentation is reliable, although some information is condensed and therefore incomplete. KBC cannot be held liable for any loss or damage resulting from the use of the information. ▪ This presentation contains non-IFRS information and forward-looking statements with respect to the strategy, earnings and capital trends of KBC, involving numerous assumptions and uncertainties. There is a risk that these statements may not be fulfilled and that future developments differ materially. Moreover, KBC does not undertake any obligation to update the presentation in line with new developments. ▪ By reading this presentation, each investor is deemed to represent that it possesses sufficient expertise to understand the risks involved. 2
2Q 2019 key takeaways 2Q19 financial performance* 1H19 ❖ Commercial bank-insurance franchises in core ➢ ROE 15.4% * markets performed well ➢ Cost-income ratio 59% (adjusted for specific items) ❖ Customer loans and customer deposits** ➢ Combined ratio 92% increased in most of our core countries ➢ Credit cost ratio 0.12% ❖ Higher net interest income and lower net ➢ Common equity ratio 15.6%** (B3, DC, fully loaded) interest margin ➢ Leverage ratio 6.1% (fully loaded) Good net ➢ NSFR 133% & LCR 140% ❖ Higher net fee and commission income result of ❖ Lower net gains from financial instruments at fair value and higher net other income 745m Net result 745 EUR in 556 692 701 621 ❖ Excellent sales of non-life and life insurance y-o-y 2Q19 430 ❖ Strict cost management 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ❖ Lower net impairments on loans * when evenly spreading the bank tax throughout the year ❖ Solid solvency and liquidity ** 15.9% when including 1H19 net result taking into account the payout ratio in FY2018 of 59% (dividend + AT1 coupon) ❖ Interim dividend of 1 EUR per share in Nov’19 * Comparisons against the previous quarter unless otherwise stated ** Customer deposit volumes excluding debt certificates & repos 3
Overview of building blocks of the 2Q19 net result 1.913 -30 170 176 -957 435 1.132 4 -40 -144 745 NII NFCI Technical Other Total Income Bank tax Opex excl. Impairments Other Taxes 2Q19 net Insurance Income** bank tax result Result* Q-o-Q 0% +6% +17% -1% +3% +5% +73% Y-o-Y +1% -1% -7% +43% +3% +2% +8% * Earned premiums – technical charges + ceded reinsurance ** Dividend income + net result from FIFV + net realised result from debt instruments FV through OCI + net other income 4
Main exceptional items 2Q19 1Q19 2Q18 Non-Life – Reassessment of claims provisions -16m EUR Opex - Facilities expenses +1m EUR BE BU Opex – Staff expenses (management reorganisation costs) -6m EUR +8m EUR Tax - DTA impact +11m EUR Total Exceptional Items BE BU -22m EUR +19m EUR + 1m EUR NOI - Settlement of legacy legal files +6m EUR CZ BU NOI – Revaluation of 55% stake in ČMSS +82m EUR Total Exceptional Items CZ BU +82m EUR +6m EUR IRL - NOI – Additional impact for the tracker mortgage review -4m EUR IM BU IRL - Opex – Costs, mainly related to sale of part of legacy loan portf. -2m EUR IRL - Impairments – On sale of legacy loan portfolio -12m EUR Total Exceptional Items IM BU -18m EUR NOI – Settlement of old legal file -38m EUR Opex - Staff expenses (management reorganisation costs) -4m EUR GC Tax - DTA impact +34m EUR +4m EUR Total Exceptional Items GC +30m EUR +4m EUR -38m EUR Total Exceptional Items (pre-tax) +72m EUR +29m EUR -37m EUR Total Exceptional Items (post-tax) 5 EUR +82m +25m EUR -37m EUR
Contents 1 2Q 2019 performance of KBC Group 2 2Q 2019 performance of business units 3 Strong solvency and solid liquidity 4 Looking forward Annex 1: Company profile Annex 2: Other items 6
Net result at KBC Group CONTRIBUTION OF BANKING ACTIVITIES TO KBC GROUP NET RESULT* 603 618 574 539 461 334 NET RESULT AT KBC GROUP* 745 692 701 621 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 556 430 CONTRIBUTION OF INSURANCE ACTIVITIES TO KBC GROUP NET RESULT* 155 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 74 124 107 93 102 96 61 42 73 66 33 113 75 68 83 61 62 -15 -4 * Difference between net result at KBC Group and the sum of the banking and insurance -32 -27 -35 -20 contribution is accounted for by the holding-company/group items 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 Non-Life result Non-technical & taxes Amounts in m EUR 8 Life result
Higher net interest income and lower net interest margin NII Amounts in m EUR 1,125 1,117 1,136 1,166 1,129 1,132 ▪ Net interest income (1,132m EUR) 0 27 1 19 128 2 17 125 2 24 118 4 16 1 12 • Slightly increased q-o-q and up by 1% y-o-y. Note that NII 128 124 114 banking increased by 1% q-o-q and by 3% y-o-y • The q-o-q small increase was driven primarily by: 1,016 1,006 970 972 989 992 o continued good loan volume growth o small additional positive impact of short-term interest rate increases in the Czech Republic 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 o 1-month full consolidation of ČMSS (7m EUR) NII - netted positive impact of ALM FX swaps* NII - Insurance o higher number of days NII - Holding-company/group NII - Banking almost fully offset by: NIM ** o lower reinvestment yields in our euro area core countries 2.01% 2.00% 2.02% o pressure on commercial loan margins (on total outstanding 1.98% 1.98% 1.94% portfolio) in most core countries o slightly lower netted positive impact of ALM FX swaps ▪ Net interest margin (1.94%) • Down by 4 bps q-o-q and by 6 bps y-o-y due mainly to negative impact of lower reinvestment yields, pressure on 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 commercial loan margins (on total outstanding portfolio) and * From all ALM FX swap desks ** NIM is calculated excluding the dealing room and the net positive impact of ALM FX swaps & repos an increase of the interest-bearing assets (denominator) ORGANIC VOLUME TREND Total loans** o/w retail mortgages Customer deposits*** AuM Life reserves Volume 154bn 66bn 199bn 210bn 28bn Growth q-o-q* +1% +1% -2% 0% 0% Growth y-o-y +4% +4% 0% -2% -1% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) 9 *** Customer deposits, including debt certificates but excluding repos. Customer deposit volumes excluding debt certificates & repos flat q-o-q and +3% y-o-y
Higher net fee and commission income F&C Amounts in m EUR ▪ Net fee and commission income (435m EUR) 450 438 424 435 • Up by 6% q-o-q and slightly down y-o-y 407 410 • Q-o-q increase was the result chiefly of the following: 215 223 219 225 219 230 o Net F&C income from Asset Management Services increased by 2% q-o-q as a result of higher management fees from mutual funds and unit-linked life insurance 299 275 products, partly offset by lower entry fees 281 255 264 270 o Net F&C income from banking services increased by 5% q-o-q due mainly to seasonally higher fees from payment -64 -66 -70 -74 -73 -65 services, higher securities-related fees, 1-month full 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 consolidation of ČMSS (2m EUR), higher fees from credit files & bank guarantees and higher network income Distribution Banking services Asset management services o Distribution costs fell by 10% q-o-q due chiefly to seasonally higher premium income in 1Q19 • Y-o-y decrease was mainly the result of the following: Amounts in bn EUR o Net F&C income from Asset Management Services decreased by 4% y-o-y mainly as a result of lower AuM management fees from mutual funds & unit-linked life 213 214 213 210 210 insurance products 200 o Net F&C income from banking services increased by 3% y-o-y as higher securities-related fees, higher network income and 1-month full consolidation of ČMSS (2m EUR), more than offset lower fees from credit files & bank guarantees o Distribution costs fell by 1% y-o-y 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ Assets under management (210bn EUR) • Stabilised q-o-q, but decreased by 2% y-o-y • The mutual fund business has seen net outflows in 2Q19, 10 mainly in investment advice
Insurance premium income up y-o-y and good combined ratio PREMIUM INCOME (GROSS EARNED PREMIUMS) ▪ Insurance premium income (gross earned 825 premiums) at 742m EUR 766 714 707 696 742 • Non-life premium income (425m) increased by 9% 416 351 317 y-o-y 336 315 293 • Life premium income (317m) down by 10% q-o-q and up by 1% y-o-y 378 392 403 409 415 425 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 Life premium income Non-Life premium income COMBINED RATIO (NON-LIFE) ▪ The non-life combined ratio for 1H19 amounted to 92%, a good number despite 90% 93% 92% 88% 88% 88% high technical charges due mainly to large claims (storm and fire, especially in 1Q19) and a reassessment on claims provisions in 2Q19 (-16m EUR), partly offset by ceded reinsurance result 1Q 1H 9M FY 2018 2019 11 Amounts in m EUR
Non-life and life sales up y-o-y NON-LIFE SALES (GROSS WRITTEN PREMIUM) ▪ Sales of non-life insurance products 534 • Up by 8% y-o-y thanks to a good commercial 492 performance in all major product lines in our core 412 382 378 373 markets and tariff increases 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ Sales of life insurance products • Decreased by 11% q-o-q and rose by 8% y-o-y LIFE SALES • The q-o-q decrease was driven entirely by lower sales of 498 510 516 459 guaranteed interest products and unit-linked products 426 383 in Belgium, partly offset by slightly higher sales of unit- 279 341 302 linked products in the Czech Republic 261 261 230 • The y-o-y increase was driven entirely by higher sales of unit-linked products in Belgium (and to a lesser extent 219 169 214 198 in the Czech Republic) 165 153 • Sales of unit-linked products accounted for 43% of total 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 life insurance sales in 2Q19 Guaranteed interest products Unit-linked products 12 Amounts in m EUR
Lower FV gains and higher net other income FV GAINS ▪ The lower q-o-q figures for net gains from financial 96 54 99 instruments at fair value were attributable mainly 79 2 62 to: 78 55 45 36 • weak dealing room income 11 4 19 33 22 32 29 8 19 • a negative change in ALM derivatives 2 11 -3 -5 -21 -8 -22 • lower net result on equity instruments (insurance) due -14 -62 -2 to less favourable stock markets in 2Q19 compared to -3 1Q19 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 • a negative change in market, credit and funding value Dealing room & other income M2M ALM derivatives adjustments in the Czech Republic (mainly as a result of MVA/CVA/FVA Net result on equity instruments (overlay insurance) changes in the underlying market value of the derivatives portfolio due to lower long-term interest rates) NET OTHER INCOME ▪ Net other income amounted to 133m EUR. In 133 addition to the normal run rate of around 50m EUR per quarter, 2Q19 was positively impacted by a one-off gain of 82m EUR related to the revaluation 76 71 56 59 of the existing 55% stake in ČMSS 23 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 13 Amounts in m EUR
Strict cost management OPERATING EXPENSES ▪ Excluding the 1-month full consolidation of ČMSS, bank tax, FX effect and one-off costs, operating 1,291 1,296 expenses in 1H19 rose by roughly 1% y-o-y 382 371 966 24 981 26 996 41 988 30 ▪ Cost/income ratio (banking) adjusted for specific items* at 60% in 2Q19 and 59% YTD (57% in FY18) Cost/income ratio (banking): 53% in 2Q19 and 920 942 956 954 913 957 63% YTD, distorted by the bank taxes ▪ Operating expenses excluding bank tax increased by 5% q-o-q primarily as a result of: 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 o 12m EUR negative one-offs in 2Q19 (of which 10m Bank tax Operating expenses management reorganisation costs in Belgium and 2m EUR costs related to the sale of part of the legacy loan portfolio in Ireland) versus a 8m EUR positive one-off in 1Q19 EXPECTED BANK TAX SPREAD IN 2019 (PRELIMINARY)** o seasonally lower professional fee, facilities & TOTAL Upfront Spread out over the year marketing expenses in 1Q19 2Q19 1Q19 2Q19 1Q19 2Q19 3Q19e 4Q19e o wage inflation in most countries o higher depreciation & amortisation costs BE BU 4 273 4 0 0 0 0 o 1-month full consolidation of ČMSS (5m EUR) CZ BU 1 35 1 0 0 0 0 ▪ Operating expenses without bank tax increased by Hungary 22 26 0 20 22 23 24 2% y-o-y due mainly to negative one-offs in 2Q19 Slovakia 3 4 -1 4 4 4 5 and 1-month full consolidation of ČMSS Bulgaria -1 16 -1 0 0 0 0 ▪ Total bank taxes (including ESRF contribution) are Ireland 1 3 0 1 1 1 23 expected to increase from 462m EUR in FY18 to GC 0 0 0 0 0 0 0 491m EUR in FY19 TOTAL 30 356 3 25 27 28 52 14 Amounts in m EUR * See glossary (slide 77) for the exact definition ** Still subject to changes
Overview of bank taxes* Bank taxes of 277m EUR YTD. On a pro rata basis, bank taxes represented 11.1% of 1H19 opex at the Belgium BU KBC GROUP Bank taxes of 413m EUR YTD. BELGIUM BU 382 On a pro rata basis, bank taxes 273 273 371 represented 11.6% of 1H19 58 63 98 109 opex at KBC Group** 215 210 273 273 24 26 41 30 0 0 4 29 2 -7 3 22 2 -4 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 European Single Resolution Fund (ESRF) contribution ESRF contribution Common bank taxes Common bank taxes Bank taxes of 100m EUR YTD. On a pro rata basis, bank Bank taxes of 36m EUR YTD. taxes represented 19.2% of CZECH REPUBLIC BU On a pro rata basis, bank INTERNATIONAL MARKETS BU 1H19 opex at the IM BU taxes represented 5.0% of 35 1H19 opex at the CZ BU 74 70 29 18 18 28 41 22 27 26 26 56 52 28 28 6 1 7 1 0 0 -1 -2 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ESRF contribution Common bank taxes ESRF contribution Common bank taxes * This refers solely to the bank taxes recognised in opex, and as such it does not take account of income tax expenses, non-recoverable VAT, etc. ** The C/I ratio adjusted for specific items of 59% in 1H19 amounts to roughly 51% excluding these bank taxes 15
Lower asset impairments, benign credit cost ratio and improved impaired loans ratio ASSET IMPAIRMENT 69 ▪ Lower asset impairments q-o-q 1 43 40 • This was attributable mainly to: 13 67 4 o lower loan loss impairments in Belgium, as 1Q19 was 30 36 6 20 6 impacted by a few corporate files -8 -63 -21 -2 o small net loan loss impairment reversals in Hungary and -1 Group Centre -56 partly offset by: 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 o slightly higher loan loss impairments in the Czech Republic Other impairments Impairments on financial assets at AC* and FVOCI and Slovakia * AC = Amortised Cost. Under IAS 39, impairments on L&R • Note that in Ireland, 12m EUR net impairment releases were CREDIT COST RATIO offset by charges related to the sale of part of the legacy loan 0.42% portfolio 0.23% 0.09% 0.12% ▪ The credit cost ratio amounted to 0.12% in 1H19 due to higher gross impairments in Belgium -0.06% -0.04% FY14 FY15 FY16 FY17 FY18 1H19 IMPAIRED LOANS RATIO 5.9% 5.5% 5.5% 4.3% 4.3% ▪ The impaired loans ratio improved to 3.7%, 2.1% of 3.7% which over 90 days past due. The q-o-q improvement was mainly the result of the accounting write-off of certain 3.5% 3.2% 3.2% 2.5% 2.4% fully provisioned legacy loans in Ireland during 2Q19 2.1% 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 16 Impaired loans ratio of which over 90 days past due
KBC Group Section 2 2Q 2019 performance of business units 17
Business profile BELGIUM CZECH GROUP SLOVAKIA HUNGARY BULGARIA IRELAND REPUBLIC CENTRE 2Q19 NET RESULT (in million euros) 388m 248m 11m 55m 29m 9m 4m ALLOCATED CAPITAL (in billion euros) 6.7bn 1.7bn 0.6bn 0.7bn 0.4bn 0.7bn 0.3bn LOANS (in billion euros) 101bn 29bn 7bn 5bn 3bn 10bn DEPOSITS (in billion euros) 129bn 39bn 6bn 7bn 4bn 5bn BRANCHES (end 2Q19) 575 233 121 206 190* 16 Clients (end 2Q19) 3.5m 3.7m 0.6m 1.6m 1.3m 0.3m * 17 Interlease branches were excluded 18
Belgium BU (1): net result of 388m EUR NET RESULT Net result at the Belgium Business Unit amounted 437 to 388m EUR 409 388 • The quarter under review was characterised by lower 361 net interest income, higher net fee and commission income, higher dividend income, lower trading and fair value income, higher net other income, a good 243 combined ratio, lower sales of life insurance products, 176 lower operating expenses due entirely to lower bank taxes and lower impairment charges q-o-q • Customer deposits excluding debt certificates and repos rose by 3% y-o-y, while customer loans also increased by 4% y-o-y 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 Amounts in m EUR ORGANIC VOLUME TREND Total loans** o/w retail mortgages Customer deposits*** AuM Life reserves Volume 101bn 36bn 129bn 195bn 26bn Growth q-o-q* +1% +1% -4% 0% 0% Growth y-o-y +4% +3% -1% -3% -1% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos. Customer deposit volumes excluding debt certificates & repos flat q-o-q and +3% y-o-y 19
Belgium BU (2): lower NII and NIM Amounts in m EUR NII 649 642 637 647 ▪ Net interest income (621m EUR) 625 621 19 11 8 11 7 10 • Down by 1% q-o-q and by 3% y-o-y due mainly to: 117 113 116 113 106 101 o lower reinvestment yields o pressure on commercial loan margins (on total outstanding portfolio) 513 518 513 523 511 510 partly offset by: o good loan volume growth o higher margin on new production mortgages o higher netted positive impact of FX swaps 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 o higher number of days NII - netted positive impact of ALM FX swaps* NII - contribution of banking o lower funding cost NII - contribution of insurance • Note that NII banking roughly stabilised q-o-q and fell by 2% * From all ALM FX swap desks ** NIM is calculated excluding the dealing room and the net positive impact of ALM FX swaps & repos y-o-y NIM** 1.73% 1.72% 1.69% 1.72% 1.71% 1.67% ▪ Net interest margin (1.67%) • Fell by 4 bps q-o-q and by 5 bps y-o-y due chiefly to the negative impact of lower reinvestment yields, pressure on commercial loan margins (on total outstanding portfolio) and an increase of the interest-bearing assets (denominator) 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 20
Credit margins in Belgium PRODUCT SPREAD ON CUSTOMER LOAN BOOK, OUTSTANDING 1.3 1.2 1.1 1.0 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0.0 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 Customer loans PRODUCT SPREAD ON NEW PRODUCTION 1.8 1.7 1.6 1.5 1.4 1.3 1.2 1.1 1.0 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 SME and corporate loans Mortgage loans 21
Belgium BU (3): higher net F&C income Amounts in m EUR F&C ▪ Net fee and commission income (293m EUR) 318 302 289 286 293 • Net F&C income increased by 2% q-o-q due mainly to: 273 o higher management fees from mutual funds and unit- linked life insurance products o lower distribution costs 365 354 342 330 342 343 o higher securities-related fees o higher fees from credit files & bank guarantees partly offset by: o lower entry fees -47 -53 -53 -57 -56 -51 o lower fees from payment services 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 o lower network income F&C - contribution of insurance F&C - contribution of banking • Fell by 3% y-o-y driven chiefly by lower entry and management fees from mutual funds & unit-linked life insurance products, lower fees from credit files & bank guarantees and lower fees from payment services partly offset by higher securities-related fees AuM Amounts in bn EUR 199 200 199 195 195 186 ▪ Assets under management (195bn EUR) • Stabilised q-o-q as a positive price effect (+2%) was offset by net outflows (-2%) • Decreased by 3% y-o-y as a positive price effect (+1%) was more than offset by net outflows (-4%) 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 22
Belgium BU (4): higher y-o-y non-life sales, good combined ratio ▪ Sales of non-life insurance products NON-LIFE SALES (GROSS WRITTEN PREMIUM) • Increased by 4% y-o-y 329 340 • Premium growth in all classes and tariff increases 262 273 252 238 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 Amounts in m EUR COMBINED RATIO (NON-LIFE) 93% 93% 92% ▪ Combined ratio amounted to 92% in 1H19 87% 87% 87% (87% in FY18), a good number despite high technical charges due mainly to large claims (storm and fire, especially in 1Q19) and a reassessment on claims provisions in 2Q19 (-16m EUR), partly offset by ceded reinsurance result 1Q 1H 9M FY 2018 2019 23
Belgium BU (5): lower life sales, good cross-selling ratios LIFE SALES ▪ Sales of life insurance products 423 • Fell by 14% q-o-q driven by lower sales of both 404 397 guaranteed interest products and unit-linked products 362 333 • Increased by 9% y-o-y driven entirely by higher sales 282 267 of unit-linked products due to commercial efforts 250 309 230 • As a result, guaranteed interest products and unit- 233 201 linked products accounted for 64% and 36%, respectively, of life insurance sales in 2Q19 154 157 132 101 81 87 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 Guaranteed interest products Unit-linked products Amounts in m EUR MORTGAGE-RELATED CROSS-SELLING RATIOS ▪ Mortgage-related cross-selling ratios 90 • 86.2% for property insurance 85 86.2% • 81.6% for life insurance 80 81.6% 75 70 63.7% 65 60 Property insurance Life insurance 55 50 45 49.5% 40 24
Belgium BU (6): lower FV gains and higher net other income FV GAINS 54 ▪ The lower q-o-q figures for net gains from 54 53 financial instruments at fair value were 34 22 14 48 43 primarily due to lower dealing room income 7 17 24 19 8 (given the very strong 1Q19) and lower net 33 30 19 2 18 2 12 3 -1 19 -2 result on equity instruments (insurance), -2 -7 -8 -23 partly offset by a positive change in ALM -57 derivatives and a positive change in market, -40 credit and funding value adjustments (mainly 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 as a result of changes in the underlying Dealing room & other income M2M ALM derivatives market value of the derivative portfolio and MVA/CVA/FVA Net result on equity instruments (overlay insurance) decreased credit spreads) NET OTHER INCOME 73 ▪ Net other income amounted to 50m EUR in 59 2Q19, roughly in line with the normal run rate 49 50 44 45 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 25 Amounts in m EUR
Belgium BU (7): lower opex entirely to lower bank taxes and lower impairments OPERATING EXPENSES ▪ Operating expenses: -29% q-o-q and +2% y-o-y 822 • Operating expenses without bank tax rose by 7% q-o-q due 807 chiefly to 273 273 o higher staff expenses, partly due to a 6m EUR negative 575 562 559 541 4 one-off in 2Q19 as a result of a management reorganisation (versus a 8m EUR positive one-off in 1Q19) and wage inflation, despite lower number of FTEs 549 566 534 572 o seasonally lower facilities & marketing expenses in 1Q19 o higher depreciation & amortisation costs -4 1Q18 2Q18 3Q18 4Q18 1Q2019 2Q19 • Operating expenses without bank tax increased by 1% y-o-y due mainly to the 6m negative one-off in 2Q19, higher ICT Bank tax Operating expenses and facilities expenses, partly offset by lower staff, professional fee and marketing costs ASSET IMPAIRMENT • Adjusted for specific items, the C/I ratio amounted to 59% in 2Q19 and 58% YTD (58% in FY18) 83 1 • Cost/income ratio: 54% in 2Q19 and 66% YTD, distorted by the bank taxes 49 1 82 ▪ Loan loss impairments decreased to 30m EUR in 26 31 1 2Q19 (compared with 82m EUR in 1Q19) as 1Q19 was 13 48 impacted by a few corporate files. Credit cost ratio 4 30 amounted to 20 bps in 1H19 (9 bps in FY18) 14 3 1 -1 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ Impaired loans ratio improved to 2.3%, 1.1% of which over 90 days past due Other impairments Impairments on financial assets at AC* and FVOCI * AC = Amortised Cost. Under IAS 39, impairments on L&R Amounts in m EUR 26
Net result at the Belgium BU CONTRIBUTION OF BANKING ACTIVITIES TO NET RESULT OF THE BELGIUM BU* 325 302 289 279 NET RESULT AT THE BELGIUM BU* 165 437 102 409 388 361 243 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 176 CONTRIBUTION OF INSURANCE ACTIVITIES TO NET RESULT OF THE BELGIUM BU* 135 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 58 84 82 99 78 74 37 20 55 52 21 101 63 55 69 48 49 -5 -2 -7 -24 -19 -19 * Difference between net profit at the Belgium Business Unit and the sum of 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 the banking and insurance contribution is accounted for by the rounding up Non-Life result Life result Non-technical & taxes or down of figures Amounts in m EUR 27
Czech Republic BU Amounts in m EUR Net result of 248m EUR in 2Q19 NET RESULT 248 ▪ +40% q-o-q excluding FX effect due mainly to higher net 171 168 170 177 82 other income (including a one-off gain of 82m EUR related 145 to the revaluation of the existing 55% stake in ČMSS), lower operating expenses (due entirely to lower bank taxes), 166 higher net fee & commission income and higher net interest income, partly offset by lower net results from 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 financial instruments at fair value and limited loan loss One-off gain ČMSS impairments ▪ Customer deposits (including debt certificates, but NII & NIM* Amounts in m EUR excluding repos) rose by 4% y-o-y, while customer loans 308 291 302 increased by 3% y-o-y 248 241 263 3.25% 3.25% 3.18% 3.02% 2.97% 3.04% Highlights ▪ Net interest income • +2% q-o-q and +28% y-o-y (both excl. FX effects) • Q-o-q increase: primarily due to the 1-month full consolidation of 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ČMSS (+7m EUR), growth in loan volume and short-term increasing interest rates, partly offset by lower netted positive NIM NII impact of ALM FX swaps and pressure on commercial margins (on * NIM excluding ČMSS. Note that the NIM of ČMSS amounted to 1.75% in 2Q19 total outstanding portfolio) ORGANIC VOLUME TREND Total loans ** o/w retail mortgages Customer deposits*** AuM Life reserves Volume 29bn 15bn 39bn 10.6bn 1.3bn Growth q-o-q* 0% +1% +1% +4% +1% Growth y-o-y +3% +4% +4% +10% +8% 28 * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos
Czech Republic BU ▪ Net F&C income F&C • +15% q-o-q and +4% y-o-y (both excl. FX effects) Amounts in m EUR • Q-o-q increase driven mainly by higher fees from credit files & 67 64 64 67 bank guarantees, the 1-month full consolidation of ČMSS (+2m 62 EUR) and higher network income 58 ▪ Assets under management • 10.6bn EUR • +4% q-o-q due to net inflows (+1%) and a positive price effect (+3%) • +10% y-o-y due to net inflows (+4%) and a positive price effect 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 (+6%) ▪ Trading and fair value income • 31m EUR lower q-o-q net results from financial instruments at fair value due mainly to lower dealing room results and a negative q-o-q change in market, credit and funding value adjustments (mainly as a result of changes in the underlying CROSS-SELLING RATIOS market value of the derivatives portfolio due to lower long-term Mortg. & prop. Mortg. & life risk Cons.fin. & life risk interest rates) ▪ Insurance 61% 59% 59% 48% 48% 49% 57% 54% 53% • Insurance premium income (gross earned premium): 131m EUR o Non-life premium income (70m EUR) +13% y-o-y excluding FX effect, due to growth in all products 2017 2018 1H19 2017 2018 1H19 2017 2018 1H19 o Life premium income (61m EUR) +8% q-o-q and +5% y-o-y, excluding FX effect. Q-o-q increase mainly in unit-linked single premiums 29 • Combined ratio of 94% in 1H19 (97% in FY18)
Czech Republic BU ▪ Operating expenses OPERATING EXPENSES Amounts in m EUR • 179m EUR; 204 189 180 187 179 o -12% q-o-q and +4% y-o-y (both excluding FX effect) 173 35 29 1 0 0 1 o +5% q-o-q and +4% y-o-y, both excluding FX effect and bank tax • Q-o-q increase excluding FX effect and bank tax was due 180 186 169 178 mainly to: 160 172 o 1-month full consolidation of ČMSS (5m EUR), o wage inflation (partly offset by FTE reductions) in 2Q19 o traditionally lower facilities & marketing expenses in 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 1Q19 Bank tax Operating expenses • Adjusted for specific items, C/I ratio amounted to roughly 48% in 2Q19 and 46% YTD (46% in FY18) • Cost/income ratio at 38% in 2Q19 and 43% YTD, distorted by the bank taxes and one-offs ASSET IMPAIRMENT Amounts in m EUR 16 ▪ Loan loss and other impairment 9 4 • Limited loan loss impairments in 2Q19 (compared with net 10 loan loss impairment releases in 1Q19). Credit cost ratio 7 7 amounted to 0.04% in 1H19 13 12 3 6 2015 2016 2017 2018 1H19 4 1 -4 -2 0 CCR 0.18% 0.11% 0.02% 0.03% 0.04% -1 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 • Impaired loans ratio amounted to 2.5%, 1.5% of which >90 Other impairments Impairments on financial assets at AC* and FVOCI days past due * AC = Amortised Cost. Under IAS 39, impairments on L&R • Impairment of 3m EUR on ‘other’ mainly as the result of the write-off of a software project 30
International Markets BU Amounts in m EUR 163 NET RESULT 141 Net result of 104m EUR 137 26 21 31 ▪ Slovakia 11m EUR, Hungary 55m EUR, Ireland 9m EUR 55 93 104 and Bulgaria 29m EUR 32 29 57 19 70 11 13 9 51 34 62 49 14 55 Highlights (q-o-q results) 25 ▪ Slightly higher net interest income. NIM 2.65% in 2Q19 (-4 bps 27 23 19 13 18 11 q-o-q and -16 bps y-o-y) 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ Higher net fee and commission income ▪ Stable result from financial instruments at fair value Bulgaria Ireland Hungary Slovakia ▪ Lower net other income ▪ An excellent combined ratio of 86% in 1H19 ▪ Stable life insurance sales ▪ Lower costs due entirely to lower bank taxes ▪ Loan loss impairments in 2Q19 (compared with net loan loss impairment releases in 1Q19) ORGANIC VOLUME TREND Total loans ** o/w retail mortgages Customer deposits*** AuM Life reserves Volume 24bn 15bn 23bn 4.7bn 0.7bn Growth q-o-q* +2% +2% 0% +1% +1% Growth y-o-y +5% +4% +1% +10% +5% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos 31
International Markets BU - Slovakia Net result of 11m EUR NET RESULT Amounts in m EUR 27 23 Highlights (q-o-q results) 19 18 ▪ Lower net interest income as margin pressure and lower reinvestment yields more than offset the volume growth 13 11 ▪ Higher net fee & commission income due mainly to higher fees from payment services ▪ Lower net other income ▪ Excellent combined ratio (81% in 1H19); lower life insurance sales 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ Lower operating expenses due entirely to lower bank taxes. Higher operating expenses without bank tax due chiefly to wage inflation and higher ICT expenses ▪ Higher loan loss impairments; credit cost ratio of 0.27% in 1H19 Volume trend ORGANIC Total o/w retail Customer ▪ Total customer loans rose by 2% q-o-q and by 7% y-o-y, the VOLUME TREND loans ** mortgages deposits*** latter due mainly to the continuously increasing mortgage Volume 7bn 3bn 6bn portfolio and corporate portfolio Growth q-o-q* +2% +3% -1% ▪ Total customer deposits decreased by 1% q-o-q (due to corporate deposits) and stabilised y-o-y Growth y-o-y +7% +9% 0% * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos 32
International Markets BU - Hungary Net result of 55m EUR NET RESULT Amounts in m EUR 62 55 Highlights (q-o-q results) 51 49 ▪ Higher net interest income excluding FX effect driven mainly by volume growth 34 ▪ Higher net fee and commission income excluding FX effect due 25 mainly to strong fees from payment services in 2Q19 (compared to traditionally lower fees from payment transactions in the first quarter) ▪ Lower net results from financial instruments at fair value 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ Good non-life commercial performance y-o-y in all major product lines and growing average tariff in motor retail; excellent combined ratio (89% in 1H19); higher sales of life insurance products q-o-q ▪ Lower operating expenses excluding FX effect due entirely to lower bank taxes ▪ Net impairment releases in retail. Credit cost ratio of -0.13% in ORGANIC Total o/w retail Customer 1H19 VOLUME TREND loans ** mortgages deposits*** Volume 5bn 2bn 7bn Volume trend Growth q-o-q* +4% +2% -1% ▪ Total customer loans rose by 4% q-o-q and by 8% y-o-y, the Growth y-o-y +8% +6% +4% latter due mainly to mortgages, consumer loans and corporates ▪ Total customer deposits -1% q-o-q (due mainly to SMEs) and * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) +4% y-o-y (due mainly to retail and SMEs) *** Customer deposits, including debt certificates but excluding repos 33
International Markets BU - Ireland Net result of 9m EUR 57 NET RESULT Amounts in m EUR 55 Highlights (q-o-q results) ▪ Slightly higher net interest income and net interest margin ▪ Net other income was impacted by an additional 4m EUR for 32 the industry wide review of the tracker rate mortgage products originated in Ireland before 2009 ▪ Lower expenses due mainly to lower bank taxes and lower ICT 14 11 9 costs, despite a 2m EUR negative one-off cost related mainly to the sale of part of the legacy loan portfolio 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ No impairments in 2Q19, as 12m EUR net impairment releases were offset by charges related to the sale of part of the legacy loan portfolio. Credit cost ratio of -0.23% in 1H19 ORGANIC Total o/w retail Customer Volume trend VOLUME TREND loans ** mortgages deposits*** ▪ Total customer loans rose by 1% q-o-q and by 2% y-o-y ▪ Total customer deposits +1% q-o-q and -9% y-o-y, the latter as Volume 10bn 9bn 5bn a result of the reduction in the overall funding requirement Growth q-o-q* +1% +1% +1% following legacy loan sales and the replacement of expensive Growth y-o-y +2% +2% -9% corporate deposits by intragroup funding * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) and disregarding the sale of part of the legacy loan portfolio *** Customer deposits, including debt certificates but excluding repos 34
International Markets BU - Bulgaria Net result of 29m EUR NET RESULT Amounts in m EUR 31 29 Highlights (q-o-q results) 26 ▪ Banking: higher net result 21 ▪ Stable total income 19 ▪ Lower operating expenses due mainly to lower bank taxes and 13 facilities expenses ▪ Lower loan loss impairments. Credit cost ratio of 0.15% in 1H19 ▪ Insurance: lower net result 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ Strong non-life commercial performance y-o-y in motor retail (both strong volume growth and growing average tariff); excellent combined ratio at 85% in 1H19 ▪ Lower life insurance sales q-o-q Volume trend: ORGANIC Total o/w retail Customer ▪ Total customer loans +4% q-o-q and +6% y-o-y, the latter mainly VOLUME TREND loans ** mortgages deposits*** due to the increasing SME portfolio Volume 3bn 1bn 4bn ▪ Total customer loans: new bank portfolio +4% q-o-q and +7% Growth q-o-q* +4% +2% 0% y-o-y, while legacy -6% q-o-q and -24% y-o-y ▪ Total customer deposits stabilised q-o-q and rose by 8% y-o-y Growth y-o-y +6% +3% +8% (the latter due mainly to retail and corporates) * Non-annualised ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos 35
Group Centre Net result of 4m EUR The net result for the Group Centre comprises the results NET RESULT Amounts in m EUR from activities and/or decisions specifically made for 5 7 4 group purposes (see table below for components) -3 Highlights (q-o-q results) Q-o-q deterioration was attributable mainly to: ▪ lower net results from financial instruments at fair value due -17 largely to a negative change in M2M ALM derivatives -53 partly offset by 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 ▪ lower income taxes, mainly thanks to a 34m EUR positive one-off related to a change in the FX hedging policy ▪ higher ceded reinsurance result ▪ lower operating expenses ▪ higher net other income BREAKDOWN OF NET RESULT AT GROUP CENTRE 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 Group item (ongoing business) -17 -63 -27 -18 2 -1 Operating expenses of group activities -17 -15 -18 -28 -18 -14 Capital and treasury management -4 8 4 11 -3 -7 Holding of participations 1 3 -4 -9 -11 21 Group Re 7 6 3 3 0 8 Other -3 -64 -13 5 34 -9 Ongoing results of divestments and companies in run-down 23 10 10 15 4 5 Total 5 -53 -17 -3 7 4 Amounts in m EUR 36
Overview of contribution of business units to 1H19 result Amounts in m EUR NET PROFIT – KBC GROUP 1H19 ROAC: 21%* 2,639 2,575 2,570 2,427 1,090 1,322 1,463 1,314 1,175 1,485 1,248 1,176 1,113 2015 2016 2017 2018 1H19 2H 1H NET PROFIT – BELGIUM NET PROFIT – CZECH REPUBLIC NET PROFIT – INTERNATIONAL MARKETS 1H19 ROAC: 17%* 1H19 ROAC: 51%* 1H19 ROAC: 15%* 1,564 1,575 1,432 1,450 702 654 596 706 790 542 533 770 338 853 338 428 444 276 425 271 234 152 564 245 245 858 785 175 680 320 364 316 153 299 579 271 292 183 92 2015 2016 2017 2018 1H19 2015 2016 2017 2018 1H19 2015 2016 2017 2018 1H19 2H 1H 2H 1H 2H 1H * Distorted by bank taxes 37
Balance sheet: Loans and deposits continue to grow in most core countries 9% BE 7% Customer deposit volumes 4% excluding debt certificates 3% & repos +3% y-o-y 0% Y-O-Y ORGANIC* VOLUME GROWTH -1% Loans** Retail Deposits*** Loans** Retail Deposits*** mortgages mortgages 8% 6% 4% 4% 4% 4% 3% 3% Customer deposit volumes CR excluding debt certificates & repos +3% y-o-y Loans** Retail Deposits*** Loans**** Retail Deposits*** 4% mortgages mortgages 0% 8% Loans** Retail Deposits*** 6% mortgages 4% 2% 2% Loans** Retail Deposits*** -9% mortgages * Volume growth excluding FX effects and divestments/acquisitions Loans** Retail Deposits*** ** Loans to customers, excluding reverse repos (and bonds) *** Customer deposits, including debt certificates but excluding repos mortgages 38 **** Total customer loans in Bulgaria: new bank portfolio +7% y-o-y, while legacy -24% y-o-y
KBC Group Section 3 Strong solvency and solid liquidity 39
More stringent ECB approach re. dividend policy Our unchanged dividend policy / capital distribution to shareholders • Payout ratio policy (i.e. dividend + AT1 coupon) of at least 50% of consolidated profit • Interim dividend of 1 EUR per share in November of each accounting year as an advance on the total dividend • On top of the payout ratio of 50% of consolidated profit, each year, the Board of Directors will take a decision, at its discretion, on the distribution of the capital above the ‘Reference Capital Position‘ More stringent ECB approach since 1Q19, based on the ECB Umbrella Decision • We can apply for interim profit recognition based on the ECB Umbrella Decision (Decision EU 2015/656 of 4 February 2015), which states that the dividend to be deducted is the highest of (i) maximum pay-out according to dividend policy, (ii) average pay-out ratio over the last 3 years or (iii) last year’s pay-out ratio • BUT since recently: • the ECB interprets ‘at least 50%’ as a range with an upper end of 100% pay-out • the ECB indicated that KBC should first accrue for the interim dividend of 1 EUR per share before any profit can be recognised (under the ECB Umbrella decision) What does this mean in practice in the meantime? • In anticipation of further clarification and reaching agreement upon our approach re. the interim profit recognition process going forward, no interim profit has been recognised for 1H19. This resulted in a CET1 ratio of 15.6% at the end of 1H19 • When including 1H19 net result taking into account 59% pay-out (dividend + AT1 coupon), in line with the payout ratio in FY2018, the CET1 ratio at KBC Group (Danish Compromise) amounted to 15.9% at the end of 1H19 40
Strong capital position Fully loaded Basel 3 CET1 ratio at KBC Group (Danish Compromise) ▪ The common equity ratio slightly decreased 15.9% 15.8% 16.0% 16.0% 15.7% * 15.6% * from 15.7% at the end of 1Q19 to 15.6%* at the end of 2Q19 based on the Danish 14.0% ‘Own Capital Target’ Compromise due mainly to the closing of the ČMSS transaction, partly offset by final 10.7% fully loaded regulatory minimum dividend payment of KBC Insurance to KBC Group. This clearly exceeds the minimum capital requirements** set by the competent supervisors of 10.7% fully loaded. Our ‘Own Capital Target’ remained at 14.0% for 2019 after the update of the median CET1 ratio of 1Q18 1H18 9M18 FY18 1Q19 1H19 our peer group (based on FY18 numbers) * No interim profit recognition given more stringent ECB approach * See previous slide…Is 15.9% when including 1H19 net result taking into account the payout ratio in FY2018 of 59% (dividend + Fully loaded Basel 3 total capital ratio (Danish Compromise) AT1 coupon) ** Excludes a pillar 2 guidance (P2G) of 1.0% CET1 20.8% 20.9% 19.7% 19.2% 19.3% 19.2% 2.4% T2 2.3% T2 2.3% T2 2.2% T2 2.1% T2 2.1% T2 1.5% AT1 2.6% AT1 2.6% AT1 1.1% AT1 1.6% AT1 1.6% AT1 ▪ The fully loaded total capital ratio fell from 19.3% at the end of 1Q19 to 19.2% at the end of 2Q19 15.9% CET1 15.8% CET1 16.0%CET1 16.0% CET1 15.7% CET1 15.6% CET1 1Q18 1H18 9M18 FY18 1Q19 1H19 41
Fully loaded Basel 3 leverage ratio and Solvency II ratio Fully loaded Basel 3 leverage ratio at KBC Group Fully loaded Basel 3 leverage ratio at KBC Bank 6.0% 6.1% 6.1% 6.0% 6.1% 5.7% 5.1% 5.2% 5.2% 5.2% 5.1% 4.7% 1Q18 1H18 9M18 FY18 1Q19 1H19 1Q18 1H18 9M18 FY18 1Q19 1H19 Solvency II ratio 1Q19 1H19 ▪ The decrease (-9% points) in the Solvency II ratio was mainly the result of lower interest rates, Solvency II ratio 210% 201% impact of sovereign spreads movements, lapse parameter updates and implementation of a new FX hedging policy 42
Strong and growing customer funding base with liquidity ratios remaining very strong ▪ KBC Bank continues to have a strong retail/mid-cap deposit base in its core markets – resulting in a stable funding mix with a significant portion of the funding attracted from core customer segments and markets ▪ Customer funding increased slightly at the expense of the certificates of deposits which decreased versus FY18. The elevated amount of ST wholesale funding remains as a result of continued ST arbitrage opportunities 7% 9% 9% 9% Funding from customers (m EUR) 11% 1% 10% 11% 10% 173.000 1% 1% 1% 1% 155.774 163.824 9% 8% 8% 4% 2% 6% 7% 133.766 139.560 143.690 8% 8% 6% 8% 9% 8% 8% 8% 8% 8% 8% 2% 3% 3% 7% 4% 3% 7% 9% FY14 FY15 FY16 FY17 FY18 2Q19 73% 71% 71% 71% 3% 69% 69% 63% 63% 71% 20% Retail and SME customer Mid-cap driven Government and PSE 77% FY12 FY13 FY14 FY15 FY16 FY17 FY18 2Q19 Unsecured Interbank Funding Total Equity Secured Funding Certificates of deposit Debt issues placed at institutional relations Funding from Customers Ratios FY18 1H19 Regulatory requirement ▪ NSFR is at 133% and LCR is at 140% by the end of 2Q19 • Both ratios were well above the regulatory requirement of 100% NSFR* 136% 133% ≥100% LCR** 139% 140% ≥100% * Net Stable Funding Ratio (NSFR) is based on KBC Bank’s interpretation of the proposal of CRR amendment. ** Liquidity Coverage ratio (LCR) is based on the Delegated Act requirements. From EOY2017 onwards, KBC Bank discloses 12 months average LCR in accordance to EBA guidelines on LCR disclosure. 43
KBC Group Section 4 Looking forward 44
Looking forward ➢ In line with global economic developments, the European economy is currently going through a slowdown. Decreasing unemployment rates and growing labour shortages in some European economies, combined with gradually rising wage inflation, may continue to support private Economic consumption. Investment may also remain supportive for growth. The main factors that could outlook substantially impede European economic sentiment and growth remain the risk of further economic de-globalisation, including an escalation of trade conflicts, Brexit and political turmoil in some euro area countries ➢ Solid returns for all Business Units ➢ B4 impact (as of 1 January 2022) for KBC Group estimated at roughly 8bn EUR higher RWA on fully loaded basis at end 2018, corresponding with 9% RWA inflation and -1.3% points impact on Group CET1 ratio guidance ➢ Referring to our dividend policy, KBC will pay an interim dividend of 1 EUR per share in November 2019, as an advance payment on the total dividend. The pay-out ratio policy (i.e. dividend + AT1 coupon) of at least 50% of consolidated profit is reconfirmed ➢ Next to the Belgium and Czech Republic Business Units, the International Markets Business Unit Business has become a strong net result contributor (although 2018 figures were flattered by net units impairment releases) 45
KBC Group Annex 1 Company profile 46
KBC Group in a nutshell (1) ✓ We want to be among Europe’s best performing financial institutions! By achieving this, KBC wants to become the reference in bank-insurance in its core markets • We are a leading European financial group with a focus on providing bank-insurance products and services to retail, SME and mid-cap clients, in our core countries: Belgium, Czech Republic, Slovakia, Hungary, Bulgaria and Ireland. ✓ Diversified and strong business performance … geographically • Mature markets (BE, CZ, IRL) versus developing markets (SK, HU, BG) • Economies of BE & 4 CEE-countries highly oriented towards Germany, while IRL is more oriented to the UK & US • Robust market position in all key markets & strong trends in loan and deposit growth … and from a business point of view KBC Group: topline diversification 2014-2018 (in %) • An integrated bank-insurer 100% • Strongly developed & tailored AM business 80% 45% 47% 49% 47% 49% • Strong value creator with good operational 60% results through the cycle Diversification Synergy • Unique selling proposition: in-depth 40% 55% 53% 51% 53% knowledge of local markets and profound 20% 51% relationships with clients 0% • Integrated model creates cost synergies and results Customer Centricity FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 in a complementary & optimised product offering Net Interest Income Other Income • Broadening ‘one-stop shop’ offering to our clients 47
KBC Group in a nutshell (2) ✓ High profitability CET1 generation C/I ratio Combined ratio Net result ROE before any deployment 277 bps 279 bps 271 bps EUR 57% 88% 2570m EUR 16% 59% 92% 1175m 15% 2016 2017 2018 FY18 1H19 ✓ Solid capital position… ✓ … and robust liquidity positions Fully loaded Basel 3 CET1 ratio of KBC Group (Danish Compromise) 15.9% 15.8% 16.0% 16.0% 15.7%* 15.6% * NSFR LCR 14.0% ‘Own Capital Target’ 10.6% regulatory minimum** 136% 139% 133% 140% 1Q18 1H18 9M18 FY18 1Q19 1H19 FY18 1H19 * No interim profit recognition given more stringent ECB approach ** 10.7% regulatory minimum in 2019 48
KBC Group in a nutshell (3) ✓ We aim to be one of the better capitalised financial institutions in Europe • Every year, we assess the CET1 ratios of a peer Flexible buffer for M&A 1.7% group of European banks active in the retail, SME and corporate client segments. We position ourselves on the fully loaded median CET1 ratio of the peer group (remained 14% at end of 2018) ‘Reference Capital Own capital target Position’ • KBC Group’s 2% flexible buffer for potential add-on = 14.0% = 15.7% M&A in our core markets decreased to 1.7% as the Median CET1 acquisition of the 45% stake in ČMSS was closed at Peers (FL) the end of May 2019 • This buffer comes on top of our ‘Own Capital Target’ and together they form the ‘Reference Capital Position’ • Any M&A opportunity will be assessed subject to 2019 very strict financial and strategic criteria ✓ Capital distribution to shareholders • Payout ratio policy (i.e. dividend + AT1 coupon) of at least 50% of consolidated profit • Interim dividend of 1 EUR per share in November of each accounting year as an advance on the total dividend • On top of the payout ratio of 50% of consolidated profit, each year, the Board of Directors will take a decision, at its discretion, on the distribution of the capital above the ‘Reference Capital Position‘ 49
Well-defined core markets: access to ‘new growth’ in Europe Market share (end 2018) BE CZ SK HU BG IRL 20% 19% Loans and deposits 10% 11% 10% 9%* 3.5m clients 3.7m clients 575 branches 233 branches 32% 23% 101bn EUR loans 29bn EUR loans 13% 14% Investment funds 7% 129bn EUR dep. 39bn EUR dep. IRELAND 0.6m clients 24% 121 branches Life insurance 13% 8% 4% 3% 7bn EUR loans BELGIUM 6bn EUR dep. 9% 8% 11% Non-life insurance 7% CZECH REP 3% 0.3m clients SLOVAKIA 16 branches 10bn EUR loans HUNGARY Real GDP 5bn EUR dep. growth BE CZ SK HU BG IRL 1.6m clients 61% 206 branches % of Assets 23% 5bn EUR loans 4% 3% 2% 4% 7bn EUR dep. 8.2% BULGARIA 4.1% 4.9% 2.9% 3.1% 2018 1.4% 1.3m clients 4.3% 5.0% 2.5% 3.5% 3.2% 190 branches 1.2% 2019e 3bn EUR loans Internat Belgium Czech ional 4bn EUR dep. 3.4% 3.5% 3.1% 3.0% Business Republic 2.3% Business Markets 1.1% Unit Business Unit 2020e Unit GDP growth: KBC data, May ‘19 50 * Retail segment
Business profile BREAKDOWN OF ALLOCATED CAPITAL BY BUSINESS UNIT AS AT 30 JUNE 2019 Czech Republic 15% Belgium 61% 21% International Markets 3% Group Centre ▪ KBC is a leading player (providing bank-insurance products and services to retail, SME and mid-cap clients) in Belgium, the Czech Republic and its 4 core countries in the International Markets Business Unit 51
Shareholder structure SHAREHOLDER STRUCTURE AT END 1H19 Other core MRBB 7.3% Cera 11.5% 2.7% KBC Ancora 18.6% 59.9% Free float ▪ Roughly 40% of KBC shares are owned by a syndicate of core shareholders, providing continuity to pursue long-term strategic goals. Committed shareholders include the Cera/KBC Ancora Group (co-operative investment company), the Belgian farmers’ association (MRBB) and a group of Belgian industrialist families ▪ The free float is held mainly by a large variety of international institutional investors 52
KBC Group going forward: Aiming to be among the best performing financial institutions in Europe ▪ KBC wants to be among Europe’s best performing financial institutions. This will be achieved by: - Strengthening our bank-insurance business model for retail, SME and mid- cap clients in our core markets, in a highly cost-efficient way - Focusing on sustainable and profitable growth within the framework of solid risk, capital and liquidity management - Creating superior client satisfaction via a seamless, multi-channel, client-centric distribution approach ▪ By achieving this, KBC wants to become the reference in bank-insurance in its core markets 53
KBC Group going forward: The bank-insurance business model, different countries, different stages of implementation Level 4: Integrated distribution and operation Acting as a single operational company: bank and insurance operations Belgium working under unified governance and achieving commercial and non- commercial synergies Level 3: Integrated distribution Acting as a single commercial company: bank and insurance Target for Central operations working under unified governance and achieving Europe commercial synergies Level 2: Exclusive distribution KBC targets to reach at Bank branches selling insurance products from intra- least level 3 in every group insurance company as country, adapted to the additional source of fee income local market structure and KBC’s market position in Level 1: Non-exclusive distribution banking and insurance Bank branches selling insurance products of third party insurers as additional source of fee income 54
More of the same… but differently… • Integrated distribution model • Client-centricity will be further • Investment in our digital according to a real-time fine-tuned into ‘think client, but presence (e.g., social media) to omni-channel approach design for a digital world’ enhance client relationships and remains key but client anticipate their needs interaction will change over • Digitalisation end-to-end, front- time. Technological and back-end, is the main lever: • Easy-to-access and convenient- development will be the • All processes digital to-use set-up for our clients driving force • Execution is the differentiator • Clients will drive the pace of • Human interface will still play action and change a crucial role • Further increase efficiency and effectiveness of data management • Further development of a fast, simple and agile organisation • Simplification is a • Set up an open architecture IT structure prerequisite: package as core banking system for • In the way we operate our International Markets Unit • Different speed and maturity in • Is a continuous effort different entities/core markets • Is part of our DNA • Improve the applications we offer our clients (one-stop-shop offering) • Adaptation to a more open via co-creation/partnerships with architecture (with easy plug in Fintechs and other value chain and out) to be future-proof and players to create synergy for all 55
KBC the reference… Group financial guidance (Investor visit 2017) Guidance End 2018 CAGR total income (‘16-’20)* ≥ 2.25% by 2020 2.5% (CAGR FY18 – FY16) C/I ratio banking excluding bank tax ≤ 47% by 2020 51% (FY2018) C/I ratio banking including bank tax ≤ 54% by 2020 57.5% (FY2018) Combined ratio ≤ 94% by 2020 88% (FY2018) Dividend payout ratio ≥ 50% as of now 59% (end 2018, incl. total dividend and AT1 coupon) * Excluding marked-to-market valuations of ALM derivatives Regulatory requirements End 1H19 Common equity ratio*excluding P2G ≥ 10.7% by 2019 15.6%** Common equity ratio*including P2G ≥ 11.7% by 2019 15.6%** MREL ratio ≥ 9.76% by May ‘19 10.1%*** NSFR ≥ 100% as of now 133% LCR ≥ 100% as of now 140% • Fully loaded, Danish Compromise. P2G = Pillar 2 guidance ** See slide 40… Is 15.9% when including 1H19 net result taking into account the payout ratio in FY2018 of 59% (dividend + AT1 coupon) *** MREL target as % of TLOF (Total Liabilities and Own Funds) 56
KBC the reference… Group non-financial guidance (Investor visit 2017) Non-financial guidance: End 2018 Non-financial guidance: End 2018 CAGR Bank-Insurance clients (growth CAGR Bank-Insurance stable clients (growth FY18-FY16) FY18-FY16) (1 Bank product + 1 Insurance product) (3 Bk + 3 Ins products in Belgium; 2 Bk + 2 Ins products in CE) BU BE > 2% by 2020 +1% BU BE > 2% by 2020 +1% BU CR > 15% by 2020 +12% BU CR > 15% by 2020 +19% BU IM > 10% by 2020 +31% BU IM > 15% by 2020 +33% Non-financial guidance: End 2Q19 % Inbound contacts via omni-channel and digital channel* KBC Group** > 80% by 2020 80% • Clients interacting with KBC through at least one of the non-physical channels (digital or through a remote advisory centre), possibly in addition to contact through physical branches. This means that clients solely interacting with KBC through physical branches (or ATMs) are excluded ** Bulgaria & PSB out of scope for Group target 57
Inbound contacts via omni-channel and digital channel* at KBC Group** amounted to 80% in 2Q19… already reaching the Investor Visit target (≥ 80% by 2020) • Clients interacting with KBC through at least one of the non-physical channels (digital or through a remote advisory centre), possibly in addition to contact through physical branches. This means that clients solely interacting with KBC through physical branches (or ATMs) are excluded ** Bulgaria & PSB out of scope for Group target 58
Realisation of omnichannel strategy* – client mix in 2Q19 CZECH BELGIUM SLOVAKIA HUNGARY IRELAND BULGARIA*** REPUBLIC 14% 10% 10% 23% 21% 27% 25% 32% 32% 12% 40% 47% 1% 5% 43% 69% 54% 38% 56% 41% Omnichannel clients Contact Centre only clients Digital only clients Branch or ATM only clients** * Clients interacting with KBC through at least one of the non-physical channels (digital or through a remote advisory centre), possibly in addition to contact through physical branches. This means that clients solely interacting with KBC through physical branches (or ATMs) are excluded ** Might be slightly underestimated *** Bulgaria out of scope for Group target 59
Digital Investments 2017-2020 Cashflow 2017-2020 = 1.5bn EUR Operating Expenses 2017-2020 = 1bn EUR Regulatory driven Organic growth developments (IFRS or operational 48 55 9, CRS(*), MIFID, Regulatory efficiencies 43 44 etc.) 20% Strategic 78 83 90 Growth 94 36% Strategic Transformation 112 125 127 128 44% 2017 2018 2019 2020 Omni-channel Strategic Grow Strategic Transform Regulatory and core-banking system (*) The Common Reporting Standard (CRS) refers to a systematic and periodic exchange of information at international level aimed at preventing tax evasion. Information on the taxpayer in the country where the revenue was taken is exchanged with the country where the taxpayer has to pay tax. It concerns an exchange of information between as many as 53 OECD countries in the first year (2017). By 2018, another 34 countries have joined. 60
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