MISSOURI HOUSING INNOVATION PROGRAM - DESK GUIDE FY2020 - Missouri Housing Innovation Program Desk Guide FY2020
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Missouri Housing Innovation ProgramDesk GuideFY2020 MISSOURI HOUSING INNOVATION PROGRAM DESK GUIDE FY2020 P a g e |1
Missouri Housing Innovation ProgramDesk GuideFY2020 Contents Introduction .................................................................................................................................................. 3 General Information ..................................................................................................................................... 6 Financial Processes ....................................................................................................................................... 6 Coordinated Entry System ............................................................................................................................ 9 Street Outreach........................................................................................................................................... 10 Housing Assistance & Services .................................................................................................................... 13 Homeless Management Information System ............................................................................................. 19 Administrative Expenses ............................................................................................................................. 20 Income Eligibility ......................................................................................................................................... 21 Direct Assistance Timeframe ...................................................................................................................... 23 Termination and Grievance Procedures ..................................................................................................... 23 Prioritizing Assistance ................................................................................................................................. 24 Homeless Management Information System ............................................................................................. 24 Continuum of Care Meetings ...................................................................................................................... 24 Coordinated Entry System .......................................................................................................................... 24 Monitoring .................................................................................................................................................. 25 Grant Close Out........................................................................................................................................... 27 Appendix A – Initial Grant Documents........................................................................................................ 28 Appendix B – Client File Forms ................................................................................................................... 30 P a g e |2
Missouri Housing Innovation ProgramDesk GuideFY2020 Introduction Purpose The Missouri Housing Innovation Program (“MoHIP”) has been designed as a flexible funding source in order to address evolving community needs. The program is designed to assist Missouri communities create the capacity to: • Quickly identify and engage people experiencing homelessness and those at risk of experiencing homelessness • Intervene to prevent the loss of housing and divert people from entering the homelessness service system • Provide immediate access to shelter and crisis services, without barriers to entry, while permanent stable housing and appropriate supports are being secured • When homelessness does occur, quickly connect people to housing assistance and services – tailored to their unique needs and strengths – to help them achieve and maintain stable housing • Address service gap needs as they appear within a community’s systematic response to homelessness History To recognize the increased emphasis on coordination and Continuum of Care (CoC) driven performance, the Missouri Housing Innovation Program (MoHIP) is a consolidation of the Community Initiatives Housing First, Homeless Management Information System and Coordinated Entry Network Initiative Programs. The consolidation is an effort to streamline programs and decrease administrative burden on applicants. The consolidation is also intended to increase equal access to housing opportunities, promote success in permanent housing for the hardest to house individuals and families, assist Continua in meeting HUD Coordinated Entry requirements, and to provide HMIS support for Missouri Continua. Eligibility Requirements Income All MoHIP Housing Assistance & Services funds must be used to serve households at or below 80 percent of the Area Median Income (AMI). The statewide AMI for Missouri is defined by the Department of Housing and Urban Development (HUD). MoHIP AMI limits can be obtained from MHDC’s website at www.mhdc.com. If the county’s AMI limit is more than the statewide limit, you may use the higher of the two. Housing Status Those assisted with MoHIP funds must be either literally homeless, at risk of homelessness, or fleeing/attempting to flee domestic violence as defined within the Description of Grant Types section. P a g e |3
Missouri Housing Innovation ProgramDesk GuideFY2020 Description of Grant Types Coordinated Entry System Coordinated Entry System funds are intended to assist grantees with the operations of their CoC Coordinated Entry System. This includes providing pre-screening, access, assessment, and referral services for those experiencing a housing crisis upon entry to the homeless service delivery system. Street Outreach Intended to meet the immediate needs of literally homeless individuals and families by connecting them with emergency shelter, housing, and/or critical health services. All MoHIP Street Outreach funds should be incorporated in the grantee’s MoHIP funded CoC Coordinated Entry System. • Literally homeless o Emergency shelter, transitional housing, hotel/motel paid for by government or charity o Street or other place not meant for human habitation (e.g., car, park, abandoned building) o An institution (e.g., jail, hospital, etc.) that the client has resided in for 90 days or less and was literally homeless prior to entering that institution. Housing Assistance & Services Housing Assistance & Services is intended for individuals and families who are literally homeless, at risk of homelessness or fleeing/attempting to flee domestic violence to achieve stability in permanent housing. There is no limit to the amount of assistance that grantees can provide to households during the grant period, however, grantees should have a consistent assessment process in place along with policies and procedures to determine the extent of a household’s need and how the housing intervention determination is being applied to all clients. All MoHIP Housing Assistance & Services funds should be incorporated in the grantee’s MoHIP funded CoC Coordinated Entry System. • Literally homeless o Emergency shelter, transitional housing, hotel/motel paid for by government or charity o Street or other place not meant for human habitation (e.g., car, park, abandoned building) o An institution (e.g., jail, hospital, etc.) that the client has resided in for 90 days or less and was literally homeless prior to entering that institution. • At risk of homelessness An individual or family who: o Has an annual income at or below 80% of area median income; AND o Does not have sufficient resources or support networks immediately available to prevent them from moving to an a publicly or privately operated shelter designated to provide temporary living arrangements or place not meant for human habitation; AND o Meets one of the following conditions: P a g e |4
Missouri Housing Innovation ProgramDesk GuideFY2020 Has moved because of economic reasons 2 or more times during the 60 days immediately preceding the application for assistance; OR Is living in the home or another because of economic hardship; OR Has been notified that their right to occupy their current housing or living situation will be terminated within 21 days after the date of application for assistance; OR Lives in a hotel or motel and the cost is not paid for by charitable organizations or by Federal, State, or local government programs for low-income individuals; OR Lives in an SRO or efficiency apartment unit in which there reside more than 2 persons or lives in a larger housing unit in which there reside more than one and a half persons per room; OR Is exiting a publicly funded institution or system of care (such as a health-care facility, a mental health facility, foster care or other youth facility, or correction program or institution); OR Otherwise lives in housing that has characteristics associated with instability and an increased risk of homelessness, as identified in the recipient’s approved Con Plan • Fleeing/attempting to flee domestic violence o Must have no other safe, alternative housing, resources or support networks to maintain or obtain permanent housing. HMIS Homeless Management Information System (HMIS) funds are intended to assist CoC HMIS Lead Agencies in providing support to homeless provider agencies in their use of HMIS in order to record and track accurate data, build reports & forms, and provide data to MHDC or appointed agency. MoHIP Funding by CoC Region MoHIP Continuum of Care Regions Balance of State CoC Franklin, Jefferson, Crawford, Washington, Iron, St. Francois, Ste. Genevieve, Perry, Madison, Bollinger, Cape Girardeau, Lewis, Shelby, Marion, Monroe, Ralls, Pike, Putnam, Schuyler, Scotland, Clark, Sullivan, Adair, Knox, Linn, Macon, Chariton, Randolph, Atchison, Nodaway, Worth, Gentry, Harrison, Mercer, Holt, Daviess, Grundy, Livingston, Carrol, Caldwell, Clinton, Clay, Platte, Ray, Howard, Boone, Audrain, cooper, Moniteau, Cole, Callaway, Montgomery, Morgan, Miller, Osage, Gasconade, Camden, Pulaski, Phelps, Maries, Stoddard, Scott, Dunklin, New Madrid, Mississippi, Pemiscot, Reynolds, Carter, Wayne, Ripley, Butler, Laclede, Texas, Dent, Wright, Shannon, Douglas, Howell, Oregon, Ozark, Vernon, Cedar, Hickory, Polk, Dallas, Barton, Dade, Lawrence, McDonald, Barry, Stone, Taney, Cass, Lafayette, Saline, Johnson, Pettis, Bates, Henry, Benton, St. Clair Joplin CoC Jasper, Newton Kansas City CoC Jackson Springfield CoC Green, Webster, Christian St. Charles CoC St. Charles, Lincoln, Warren St. Joseph CoC P a g e |5
Missouri Housing Innovation ProgramDesk GuideFY2020 Andrew, DeKalb, Buchanan St. Louis City and County CoC General Information Contacts Below are the Missouri Housing Innovation Program contacts for FY2020 funded agencies. Please direct all questions, concerns, updates and submission of documents to the MHTF & MoHIP Administrator, with the exception of Back-Up forms which shall be submitted electronically to the Community Initiatives Accounting email (ci.accounting@mhdc.com). Back-Up submissions sent to any other email will not be accepted. Please direct questions, concerns, and updates to: Caty Field MHTF & MoHIP Administrator 920 Main, Suite 1400 Kansas City, MO 64105 catherine.field@mhdc.com (816) 759-7228 Please submit Back-Up forms electronically to: Community Initiatives Accounting: ci.accounting@mhdc.com. Website All information and forms pertaining to the FY2020 MoHIP grant year can be found under “FY2020 Funded Agency Documents” on the MHDC website at: http://www.mhdc.com/ci/mohip/index.htm Timeline The following timeline lists the key dates for the grant funding period, and are also detailed in the grant agreement. Grantees are responsible for knowing these dates as well as communicating them to all applicable staff. Grant Year Begins: April 1, 2020 Quarter 1 (Q1): April 1, 2020-June 30, 2020 Q1 Back-Up Deadline: July 1, 2020, 5:00 p.m. Quarter 2 (Q2): July 1, 2020-September 30, 2020 Q2 Back-Up and 25% Back-Up Deadline: October 1, 2020 5:00 p.m. Quarter 3 (Q3): October 1, 2020-December 31, 2020 Q3 Back-Up: January 4, 2021, 5:00 p.m. Quarter 4 (Q4): January 1, 2021- March 31, 2021 75% Back-Up Deadline March 1, 2021, 5:00 p.m. Q4 Back-Up Deadline: April 1, 2021, 5:00 p.m. Final Back-Up/Close Out Deadline: April 30, 2021, 5:00 p.m. P a g e |6
Missouri Housing Innovation ProgramDesk GuideFY2020 Financial Processes Before any funds can be released for FY2020 grants, the following criteria must be met: 1. All previous MoHIP grants must be completely closed out: a. All previous MoHIP grant funds expended and fully backed up; and b. Close out documentation received. 2. All current year grant documents are completed and received. 3. All previous compliance issues are resolved (i.e., grantee is “in compliance”). Once all of the above criteria are met, MHDC will automatically disburse 25 percent of the total grant award amount to the Grantee upon execution of the grant agreement. Grantee may back up disbursed funds using the Back-Up Form (MoHIP-402). Grantees must submit at least one Back-Up form per quarter but may not submit more than one Back-Up form per month. Any further submissions will be discarded and will need to be resubmitted the following month. MHDC will automatically disburse funds in 25 percent increments on a monthly basis once sufficient back-up covering all previously disbursed funds has been received and approved. MHDC may advance funds in increments greater than 25 percent at its discretion if sufficient back-up is provided. Please see the sample disbursement chart below. Disbursement and Back-Up Example Percent of Total 25% 50% 75% 100% Grant Award Amount Disbursed (initial advance) Percent Backed Up 0-24% 25-49% 50-74% 75-100% Approved Example 1: Grantee A is awarded $50,000.00 therefore $12,500.00 (25%) is advanced to Grantee A upon execution of the grant agreement. Once the grantee has expended those funds and is ready to submit back-up for the next installment of funds. Grantee A submits back-up of expenses totaling $12,500.00 (25%), once it is approved Grantee A will automatically be advanced a second installment of $12,500.00 (25% of the grant award amount). Grantee has now been disbursed a total of 50% of their total grant award amount. Example 2: Grantee B is awarded $50,000.00 therefore $12,500.00 (25%) is advanced to Grantee B upon execution of the grant agreement. Once the grantee has expended those funds and is ready to submit back-up for the next installment of funds. Grantee B submits back-up of expenses totaling $25,000.00 (50% of the P a g e |7
Missouri Housing Innovation ProgramDesk GuideFY2020 grant award amount), once it is approved Grantee B will automatically be advanced a second installment of $25,000.00 (50% of the grant award amount). Grantee has now been disbursed a total of 75% of their total grant award amount. Example 3: Grantee C is awarded $50,000.00 therefore $12,500.00 (25%) is advanced to Grantee C upon execution of the grant agreement. Once the grantee has expended those funds and is ready to submit back-up for the next installment of funds. Grantee C submits back-up of expenses totaling $41,000.00 (82% of the grant award amount), once it is approved Grantee B will automatically be advanced a second installment of $37,500.00 (75% of the grant award amount). Grantee has now been disbursed a total of 100% of their total grant award amount. Incomplete/Ineligible Back-Up If the grantee submits Back-Up that is incomplete/ineligible, MHDC will notify both the program and financial contacts as stated on the Site Contact Form (CI-102) via email that the submission is incomplete/ineligible and that it is being discarded. In the event back-up is discarded, Grantee will need to submit new and complete Back-Up. Common Reasons for Discarded Back-Up • Certificate of insurance has expired • An approvable request has already been submitted for the month • Expenses incurred or paid outside of the funding period • Expenses paid outside of designated region • Ineligible activities reported • HMIS reports were not included with the Back-Up or there is missing information on the report • Electronic submission is illegible • Missing signatures from authorized signatories Quarterly Submissions Grantees must have a minimum of one back up submission per quarter. Back Up submissions that result in discard do not fulfill the Quarterly Back Up requirements. MoHIP quarters and submission deadlines are detailed above under Timeline. In the event the quarterly submission deadline falls on a weekend or state/federal holiday, the deadline will default to the next business day. Supporting Documentation Along with the back-up form, MoHIP Street Outreach and Housing Assistance & Services grantees are also required to submit supporting documentation for financial assistance provided to households (i.e., HMIS or comparable database reports). Grantees are not required to submit supporting documentation for operating and administrative expenses billed to the MoHIP. Please see Administrative Expenses for a list of eligible activities and documentation required to be kept on-site for review by MHDC’s Compliance Officer. P a g e |8
Missouri Housing Innovation ProgramDesk GuideFY2020 Funding Period All MoHIP funding provided to grantees must be used for expenses that are incurred, paid, and submitted for payment to MHDC after April 1, 2020 and before March 31, 2021 with the exception of payroll taxes and/or insurance for administrative expenses. If billing for salary, pay periods must also incur completely within the funding period. MoHIP Street Outreach and Housing Assistance & Services grantees may request a prorated payment for payroll taxes and/or insurance which covers any portion of the funding period but which was paid outside of the funding period. Submission Requirements Funded agencies may submit Requests for Payment and/or any Back-Up forms electronically by emailing the documents to the Community Initiatives Accounting email address: ci.accounting@mhdc.com. Submissions to any other email address will not be processed. Coordinated Entry System All Missouri CoC’s are required to develop a Coordinated Entry System (CES) in accordance with requirements established by HUD. A CES should provide easy access for households seeking housing or services. All MoHIP-funded non-victim services providers within the CoC’s area must use that assessment system to ensure consistent screening, assessment, prioritization and referral of program participants (24 CFR 576.400(d)). Each provider must also work with its CoC to ensure that the screening, assessment, and referral of program participants are consistent with the required written standards. Victim services providers may choose not to use the CoC’s CES. Eligible Activities Salaries and benefits The salary and benefits for those staff members conducting CES activities (i.e., access, assessment, prioritization, and referral) are eligible for reimbursement. Supplies Supplies purchased for the sole use of the CES are eligible for reimbursement. Equipment – hardware The purchase of hardware of for the sole use of the CES is eligible for reimbursement. Hardware purchases with a cost of $5,000.00 or more, per unit, are considered ineligible. Equipment – software The purchase of software associated with the continued operations of the CES is eligible for reimbursement. Mileage associated with Coordinated Entry P a g e |9
Missouri Housing Innovation ProgramDesk GuideFY2020 Mileage costs incurred by staff for the purpose of the continued operations of the CES are eligible for reimbursement. This includes mileage to regional CES meetings, case conferencing meetings, etc. Recordkeeping Requirements – Coordinated Entry System Acceptable Forms of Documentation (both Cost Incurred and Proof of Payment are required) Activity Cost Incurred Proof of Cleared Payment • Bills paid • Invoice • Canceled checks, bank statement with • Supplies purchased • Receipt MoHIP payments highlighted • Equipment purchased • Mileage costs • Travel request which • Canceled checks, bank statement with includes date(s) of travel, MoHIP payments highlighted from/to, purpose of travel, supporting documentation • Employee • Timesheets • Copy of pay stub or third party payroll Compensation • Effort report report • Pay stub listing pay • Bank statement with MoHIP payments periods, employee listed, highlighted last four digits of SSN • Client Detail Report • Statement stating time billed was used serving those at or below 80% AMI at bottom of all timesheets or effort reports; singed by employee and manager Compliance Expectations Coordinated Entry grantees are expected to place clients on the Coordinated Entry list, complete with the name of the agency responsible for placing them on there. Reports of those clients placed on the CE list will need to be printed out quarterly, and may be asked for with more specific dates from the Compliance Officer on a visit. Street Outreach Funds may be used for costs of providing essential services to literally homeless individuals and families; connect them with emergency shelter, housing, or critical services; and provide urgent non-facility- based care to unsheltered homeless people who are unwilling or unable to access emergency shelter, housing, or an appropriate health facility. Eligible Activities P a g e | 10
Missouri Housing Innovation ProgramDesk GuideFY2020 Engagement Activities designed to locate, identify, and build relationships with unsheltered homeless people for the purpose of providing immediate support, intervention, and connections with homeless assistance programs and/or mainstream social services and housing programs, including: • Initial assessment of needs and program eligibility • Providing crisis counseling • Addressing urgent physical needs • Actively connecting and providing information and referral Housing-Focused Case Management Assessment of the housing and service needs of literally homeless persons, and the arrangement for, coordination of, and monitoring of delivery of services to those persons, including: • Participation in the centralized or CES of the local Continuum of Care • Initial evaluation, verification and documentation of eligibility • Counseling • Developing, securing, and coordinating services • Helping obtain Federal, state, and local benefits • Monitoring and evaluating participant progress • Providing information and referrals to other service providers • Developing individualized housing and service plans Emergency Mental Health Services Direct outpatient treatment of mental health conditions by licensed professionals in community- based settings where literally homeless people are living, including: • Crisis interventions • Prescription of psychotropic medications • Explanation for the use and management of medications • Combinations of therapeutic approaches to address multiple problems Emergency Health Services Direct treatment/prevention of health conditions associated with COVID-19 by doctors or healthcare professionals. • Purchases of gloves, masks, sanitizer or other disinfecting products • Providing or helping participants obtain appropriate emergency medical treatment • Emergency room visits in amounts less than $2,000 • Providing prescription medications for the continuing treatment of COVID-19 and follow-up services Transportation Services P a g e | 11
Missouri Housing Innovation ProgramDesk GuideFY2020 Travel by outreach workers, social workers, medical professionals or other service providers during the provision of eligible street outreach services, including: • Transporting literally homeless individuals and families to emergency shelters or other service facilities • Cost of a participant’s travel on public transit • Mileage allowance for outreach workers to visit participants • Cost of staff to accompany or assist participants to use public transportation • Transporting literally homeless individuals or families to hospitals due to conditions associated with COVID-19 Services for Special Populations Any of the essential services listed above that have been tailored to address the special needs of homeless youth, victims of domestic violence and related crimes/threats, and/or people living with HIV/AIDS who are literally homeless. Ineligible Expenses Costs associated with purchasing or leasing a vehicle are considered ineligible expenses. Employee travel to attend CoC meetings or trainings are considered ineligible expenses. Recordkeeping Requirements – Street Outreach Acceptable Forms of Documentation (both Cost Incurred and Proof of Payment are required) Activity Cost Incurred Proof of Cleared Payment • Bills paid • Invoice • Canceled checks, bank statement with MoHIP • Supplies purchased • Receipt payments highlighted • Equipment purchased • Mileage costs • Travel request which • Canceled checks, bank statement with MoHIP includes date(s) of travel, payments highlighted from/to, purpose of travel, supporting documentation • Employee Compensation • Timesheets • Copy of pay stub or third party payroll report • Effort report • Bank statement with MoHIP payments • Pay stub listing pay periods, highlighted employee listed, last four digits of SSN • Statement stating time billed was used serving those at or below 80% AMI at bottom of all timesheets or effort reports; singed by employee and manager P a g e | 12
Missouri Housing Innovation ProgramDesk GuideFY2020 Client File Recordkeeping Record Criteria Acceptable Forms of Documentation • Housing Status/Proof of • Documentation of • CI-104 or CI-105; OR Need household’s current living • Written observation by Street Outreach worker situation • Initial Consultation • Documentation of agency’s • Internal agency form Documentation initial intake/engagement • Case notes, etc. • Case Management • Assessing, arranging, • Notes must be dated and detail housing goals, Documentation coordinating, and plans, referrals, etc. monitoring delivery of * recommended but not required services to facilitate housing stability • Consent Form • Permits MHDC to review • MHDC Form CI-108 is the only acceptable form client file of consent. Housing Assistance & Services Eligible Activities Application Fees MoHIP funds may pay for the rental housing application fee that is charged by the owner to all applicants. Security Deposits Funds may be used to pay for security deposit that is less than or equal to two months’ rent. *If required in lease, funds may also be used to pay for monthly Renters’ Insurance. Rental Arrears A one-time payment of up to six months of rental arrears may be provided on behalf of households in need. Arrears can include late fees accrued by the household. Late fees resulting from grantee’s failure to pay rent on behalf of a household by the deadline is not considered an eligible use of the Rental Assistance grant. Grantees are encouraged to assist participants to establish payment plans and negotiate reduced arrears if possible. Rental Arrears in excess of six months are considered to be ineligible for reimbursement. Rental Assistance Grantees may provide short-to medium-term monthly rental assistance payments on behalf of eligible households. The purpose of the grant is to provide assistance to stabilize households that have no other resources and supports to pay their monthly rent amount. Last Month’s Rent P a g e | 13
Missouri Housing Innovation ProgramDesk GuideFY2020 If necessary to obtain housing for a program participant, the last month’s rent may also be paid on behalf of the household at the time the first month’s rent is paid. The last month’s rental assistance cannot exceed one month’s rent. Utility Deposits Funds may be used to pay for standard utility deposits for gas, electric, water, or sewage. Utility Arrears Up to six months of arrears for unpaid gas, electric, water, sewage, internet, and primary phone services may be provided to households in need. Arrears can include late fees accrued by the household. Late fees resulting from grantee’s failure to pay utilities on behalf of a household by the deadline is not considered an eligible use of the Rental Assistance grant. Grantees are encouraged to assist participants establish payment plans and negotiate reduced arrears if possible. Utility Arrears in excess of six months are considered to be ineligible for reimbursement. See Client Recordkeeping Requirements for verification of amount of arrears included in assistance. Utility Assistance Grantees may provide short-to medium-term utility assistance for gas, electric, water, sewage, internet, and primary phone services on behalf of eligible households. Expenses deemed non- essential (i.e., cable television, etc.) are considered ineligible for reimbursement. Hotel/Motel Voucher When no appropriate emergency shelter is available for a homeless individual or family, grantee may provide hotel or motel voucher. It is the expectation that grantee work with household to create a housing stabilization plan as well as to ensure household’s service and housing needs are addressed. Mortgage Assistance Grantees may provide monthly mortgage assistance payments on behalf of eligible households. The purpose of the grant is to provide assistance to stabilize households that have no other resources or supports to pay their monthly mortgage amount. Mortgage Arrears Up to six months of mortgage arrears may be provided for households in need. Arrears can include late fees accrued by the household. Late fees resulting from grantee’s failure to pay their mortgage on behalf of a household by the deadline is not considered an eligible use of the Emergency Assistance grant. It is a requirement to document and verify the number of months included in arrearage assistance. See Client Recordkeeping Requirements for more information. Moving Costs P a g e | 14
Missouri Housing Innovation ProgramDesk GuideFY2020 MoHIP funds may pay for moving costs such as: • Truck rental • Hiring a moving company • Temporary storage fees for up to 3 months (after date of first assistance and before moving into permanent housing) Housing Search & Placement MoHIP funds may pay for services or activities necessary to assist program participants in locating, obtaining, and retaining suitable permanent housing, including the following: • Assessment of housing barriers, needs, and preferences; • Development of an action plan for locating housing; • Housing search; • Outreach to and negotiation with owners/landlords; • Assistance with submitting rental applications and understanding leases; • Assessment of housing for compliance with MoHIP requirement of providing safe, decent, and sanitary housing; • Assistance with obtaining utilities and making moving arrangements; and • Tenant counseling Housing Stability Case Management MoHIP funds may be used to pay costs of assessing, arranging, coordinating, and monitoring the delivery of individualized services to facilitate housing stability for a program participant who resides in permanent housing or to assist a program participant in overcoming immediate barriers to obtaining housing. Eligible activities include: • Conducting initial evaluation; • Obtaining Driver’s Licenses, Social Security Cards or Birth Certificates • Counseling; • Developing, securing, and coordinating services and obtaining Federal, State, and local benefits; • Monitoring and evaluating program participant progress; • Developing an individualized housing and service plan, including planning a path to permanent housing stability; and • Conducting re-evaluations Essential Items Limited to one instance of assistance per household per month, Grantee can provide essential supplies limited to the following items: • Baby care items P a g e | 15
Missouri Housing Innovation ProgramDesk GuideFY2020 • Hygiene items • Groceries Costs associated with the delivery of such supplies is eligible for reimbursement. Ten Percent Administrative Fee Grantees may use up to ten percent of its total MoHIP Grant Award Amount for the payment of administrative costs related to the implementation of MoHIP activities. Please see Administrative Expenses section for a list of eligible activities and records to maintain. Ineligible Housing Assistance & Services Activities Rental arrears in excess of six months Utility arrears in excess of six months Expenses that are non-necessities (e.g., cable television, etc.) Late fees Households with Rental Subsidies Households that receive a tenant-based or project-based rental subsidy are eligible to be assisted with their portion of their monthly rent amount if they have no other resources, they are literally homeless or at risk of homelessness. Households with rental subsidies can also be assisted with arrears, security deposits, and utility payments/deposits. Household contribution Grantees are allowed to require the households it assists with MoHIP funds to contribute 30 percent of their gross monthly income towards their total monthly rent amount. Grantees that choose to require households to contribute towards their monthly rent amount while assisted must require contribution from all households assisted with the grant. Contribution requirements must be applied consistently with all participants. Lease Sharing Individuals and/or families that are sharing the same unit but with separate leases should be evaluated independently for eligibility for MoHIP assistance. It is the responsibility of the MoHIP grantee to ensure and document that the members of the unit are considered separate households with separate leases. If individuals and/or families are sharing a unit and a lease with other individuals and/or families, then they are considered one household and should be evaluated as such when determining MoHIP eligibility. P a g e | 16
Missouri Housing Innovation ProgramDesk GuideFY2020 Participant Housing Status Participants that are receiving MoHIP assistance maintain their housing status for the purpose of eligibility for additional MoHIP assistance or other permanent housing programs dedicated to serving those that are literally homeless, at risk of homelessness, or fleeing/attempting to flee domestic violence (so long as they meet any other additional eligibility criteria for these programs). Program participants maintain their housing status during the time period that they are receiving the MoHIP assistance and/or continued case management services. MoHIP is intended to assist individuals and families obtain and maintain permanent housing, and it can be appropriate to use as a bridge or back- stop to other permanent housing programs. • When transitioning a participant from MoHIP to another funding source, the participant must meet the new funding sources eligibility requirements. Ultimately, it is the determination of the new funding source if the transfer of the program participant is eligible. 180-Day Recertification The purpose of the MoHIP Housing Assistance & Services grant is to provide ongoing support to participants in order to achieve housing stability. For participants at-risk of homelessness or fleeing domestic violence, the Income Verification Worksheet (MoHIP-408) and verification of sources of income should be completed at initial intake, and updated every 180 days thereafter. At recertification, the sources of income should be current within 30 days. At recertification, grantees need to evaluate households assisted for both need and eligibility, including: 1. Determination of whether or not the household composition has changed; and 2. Verification that household’s annual gross income does not exceed 80 percent of AMI; and Verification that the household lacks sufficient resources and support networks to retain housing without MoHIP assistance. If a participant is literally homeless, no initial income verification is necessary. After 180 days, income will need to be updated and every 180 days thereafter. Recordkeeping Requirements – Housing Assistance & Services Record Criteria Acceptable Forms of Documentation Consent Form • Permits MHDC to review client file • MHDC form CI-108 is the only acceptable • Verifies safe, decent and sanitary housing form of documentation Housing • Documentation of household’s current living • MHDC forms CI-104 or CI-105 Status/Proof of situation • Letter from Emergency Shelter, hospital, or need • Documentation provided by participant to other institution determine amounts/types of assistance • Eviction and/or utility shut-off notice needed for the households to gain stability • Copy of lease agreement in permanent housing Income • Details household’s annual income for • MoHIP-408 Income Verification Summary Worksheet, as program eligibility Worksheet applicable o Document intended to be completed electronically and then P a g e | 17
Missouri Housing Innovation ProgramDesk GuideFY2020 maintained in paper form in client file for accurate documentation Supporting • Verification of proof of gross annual income • Pay stubs, SSI/SSDI award letter/print out, Documentation of is needed for all members of the household child support statement, EBT statement for Sources of age 18 and over TANF Income • CI-112 Employer Verification may be utilized only if the source documentation listed above is unobtainable; must be accompanied by documentation of attempts to obtain source documentation • CI-103 Self Declaration of Income may be utilized for those self-employed • CI-109 Certification of Zero Income may be utilized for those in the household 18 and over that have no income Photo ID • Required for all members of the household • Driver’s license, state ID, temporary age 18 and over ID/license, school ID with photo, passport – *recommended but U.S. or foreign, U.S. passport card, not required permanent resident card, etc. Social Security • Card/number needed for all members of the • Social Security, print out from social security Identification household office Initial • Documentation of agency’s initial intake • Internal agency form Consultation • Case notes, etc. Documentation Lease • Households assisted with rental assistance • Copy of signed, written lease agreement must have a written lease for the rental unit between program participant and landlord Case • Assessing, arranging, coordinating, and • Notes must be dated and detail housing Management monitoring delivery of services to facilitate goals, plans, referrals, etc. Documentation housing stability *recommended but not required Proof of Payment • Payment must be made on or before • Copy of cleared check; or /Need for Direct deadlines stated in the lease agreement or • Bank statement showing cleared MoHIP Financial utility bill payment Assistance • Utility bills or statements • Written or verbal verification from company or landlord for amount of months of rental or utility arrears included in assistance Proof of Client • Grantees requiring households to contribute • Copy of check, money order or receipt from Contribution (if towards monthly rent must document the landlord showing amount and date paid applicable) household’s payment Coordinated • Clients that are literally homeless • Documentation from CES that verifies client Entry was pulled from CE list • Screenshot or printout from system • Verification from CE referral and of enrollment into the MoHIP program Coordinated • Clients that are at-risk or fleeing domestic • Follow policies and procedures created by Entry violence your CoC or Victim Services governing body P a g e | 18
Missouri Housing Innovation ProgramDesk GuideFY2020 A non-identifying Identification Certification form (CI-110) can be requested for use by Domestic Violence providers, by emailing the Grant Administrator. Homeless Management Information System Eligible Activities Salary & Benefits Funds may be used to pay salaries and/or benefits for operating HMIS, including: i. Completing data entry; ii. Monitoring and reviewing data quality; iii. Completing data analysis; iv. Training staff on using the HMIS; AND v. Implementing and complying with HMIS requirements Travel Costs Funds may be used to pay the costs associated with HMIS related travel, including: i. Mileage HMIS Software Costs Funds may be used for the purchase of software or software licenses. Hosting & Technical Services Funds may be used to pay the costs of: i. Hosting and maintaining HMIS software or data; ii. Backing up, recovering, or repairing HMIS software or data; iii. Upgrading, customizing, and enhancing the HMIS; iv. Reporting to providers, the CoC, and MHDC; AND v. Conducting training on using the system Administrative Costs Funds may be used for administrative costs such as purchasing or leasing of office equipment (less than $5,000.00), leasing office space, and paying for utilities (including phone and high- speed internet). Recordkeeping Requirements – Administrative Expenses Activity Acceptable Forms of Documentation P a g e | 19
Missouri Housing Innovation ProgramDesk GuideFY2020 (both Cost Incurred and Proof of Payment are required) Cost Incurred Proof of Cleared Payment • Bills paid • Invoice • Canceled checks, bank statement with MoHIP • Supplies purchased • Receipt payments highlighted • Equipment purchased • Mileage costs • Travel request which • Canceled checks, bank statement with MoHIP includes date(s) of travel, payments highlighted from/to, purpose of travel, supporting documentation • Employee Compensation • Timesheets • Copy of pay stub or third party payroll report • Effort report • Bank statement with MoHIP payments • Pay stub listing pay periods, highlighted employee listed, last four digits of SSN • Statement that time billed was used serving those at or below 80% AMI on the bottom of all timesheets or effort reports; signed by a manager and the employee Administrative Expenses Housing Assistance & Services and Street Outreach grantees may use up to ten percent of the total grant awarded for expenses necessary for the administration of MoHIP. Grantees do not need to use the full amount allotted for administrative expenses if they would prefer to provide more direct financial assistance instead. Eligible Activities Salaries and benefits Associated with staff engaged in grant and program administration Administrative services contracted to outside parties Including maintenance activities, general legal, accounting and auditing services. Maintenance activities include routine, necessary, and minor measures to upkeep office space equipment and fixtures, and/or preventative measures to keep the building and its property functioning properly. Office supplies and equipment Mileage costs Associated with assisting clients with MoHIP (e.g., transporting clients, meeting clients at home to conduct intakes, home repair inspections, etc.) Ineligible Activities P a g e | 20
Missouri Housing Innovation ProgramDesk GuideFY2020 Conference costs Conference Hotel Stays Training costs Food purchases Emergency shelter supplies Mileage costs when clients are not present and/or are not being assisted Administrative Records to Maintain Grantees requesting reimbursement for these types of expenses need to detail them in the Administrative Detail section of the Back-Up form. Supporting documentation for the expenses will be reviewed by MHDC’s Compliance Officer at on-site compliance visits. The chart below details the documentation requirements for administrative costs billed to MoHIP. Recordkeeping Requirements – Administrative Expenses Acceptable Forms of Documentation (both Cost Incurred and Proof of Payment are required) Activity Cost Incurred Proof of Cleared Payment • Bills paid • Invoice • Canceled checks, bank statement with MoHIP • Supplies purchased • Receipt payments highlighted • Equipment purchased • Mileage costs • Travel request which • Canceled checks, bank statement with MoHIP includes date(s) of travel, payments highlighted from/to, purpose of travel, supporting documentation • Employee Compensation • Timesheets • Copy of pay stub or third party payroll report • Effort report • Bank statement with MoHIP payments • Pay stub listing pay periods, highlighted employee listed, last four digits of SSN • Statement that time billed was used serving those at or below 80% AMI on the bottom of all timesheets or effort reports; signed by a manager and the employee Income Eligibility All households assisted through the MoHIP are required to be at or below 80 percent of the Area Median Income (AMI). MoHIP grantees should use the MoHIP Area Median Income Limits form (MoHIP- 409) in conjunction with the Income Verification Worksheet (MoHIP-408) to determine households’ income eligibility. Grantee shall use the AMI for the state to determine eligibility. The Area Median P a g e | 21
Missouri Housing Innovation ProgramDesk GuideFY2020 Income Limits are to be used throughout the entire grant funding period unless otherwise specified by MHDC. MoHIP bases its income calculation method from HUD’s Handbook 4350.3, Chapter 5, Section 5- 5; grantees should refer to this guidance for the correct calculation of income. Standard Forms of Income Grantees are expected to utilize the list below when calculating a household’s income. Inclusions: • Income from all members of the household age 18 and over • Gross wages from employment • Full amount of periodic payments • Unemployment Benefits, Worker’s Compensation, Severance • Entitlements (e.g., TANF, SSI, SSDI, etc.) • Periodic and determinable allowances (alimony and child support) • Net income from business operations • Self-employment (e.g., child care, housekeeping, contracted work, etc.) • Interest, dividends or other net income from personal property • Unearned income from children under 18 years of age (i.e., benefits paid to adult member of household on behalf of a minor) Exclusions: • Earned income from children under 18 years of age • Foster care payments • Lump sum payments • Reimbursement or payment of medical expenses • Income of live-in aide • Financial Aid – Including payments received in connection to the CARES Act • Resident service stipend (part-time work that enhances the quality of life – not to exceed $200/month) • Temporary, non-recurring income (gifts) • Earnings over $480 per year for full-time students 18 years and older (excluding Head of Household and spouse) • Adoption assistance payments • Amounts paid by state to household with a developmentally disabled child to keep them in the home • Food Stamps, WIC Payments Additional Forms of Income Grantees are expected to utilize the list below when calculating a household’s assets. Income earned from the cash value of a household’s assets should be included in the total income. If the net household’s assets have a cash value of $5,000 or over, annual income must include the greater of: • The actual income from the assets; or • Imputed income from the assets. (Impute income by multiplying total net household assets by the passbook rate specified by HUD. See HUD Handbook 4350.3: Chapter 5) P a g e | 22
Missouri Housing Innovation ProgramDesk GuideFY2020 Inclusions: • A mortgage or deed of trust held by an applicant • Cash held in savings and checking accounts, safe deposit boxes, home, etc. • Cash value of revocable trusts • Equity in rental property • Cash value of stocks, bonds, treasury bills, CDs and money market accounts • Individuals Retirement and Keogh Accounts • Retirement and pension funds • Cash value of life insurance policies • Personal property held as an investment • Lump sums not intended as periodic payments Exclusions • Necessary personal property (e.g., clothing, furniture, antique cars, etc.) • Interest in Indian Trust Lands • Assets not effectively owned by applicant • When assets are held in an individual’s name, but the benefit is to someone that is not in the household • Assets not accessible to and that provide no income • Term life insurance policies • Assets that are part of an active business Direct Assistance Timeframe It is MHDC’s expectation that MoHIP grantees serve eligible households in a timely manner. For Housing Assistance & Services, a timely manner is considered financial assistance paid on behalf of the household within 30 days of the date of intake. In the event that grantee is unable to serve the household within the allotted timeframe, their file needs to be documented with an explanation of the factors that contributed towards not meeting this requirement as well as written approval from MHDC. Termination and Grievance Procedures All MoHIP grantees must have written policies in place that address termination and grievance procedures for program participants that violate program requirements. The policies should detail the program requirements, the termination process, and the grievance procedure for all clients served with MoHIP. The policies must also detail the timeline and method for notifying clients of their termination, as well as the process to allow clients to appeal the decision. When determining whether program violations merit termination, grantees should consider all extenuating circumstances in order to ensure that assistance is only terminated in the most severe situations. Termination does not prohibit the program from providing further assistance at a later date to the same individual or family. Policies should be retained by grantee and made available upon request by MHDC. P a g e | 23
Missouri Housing Innovation ProgramDesk GuideFY2020 Prioritizing Assistance MoHIP Housing Assistance & Services grantees should develop or update current written prioritization standards in relation to administration of its MoHIP grant(s). Program Guidelines should clearly detail policies and procedures for assessing eligibility for assistance and determining and prioritizing which eligible individuals and families will receive assistance. Program Guidelines should address grantee’s unique eligibility requirements for assistance as well as the priority given to those most vulnerable or with the most severe housing needs. Grantees should align themselves with its Continuum of Care’s priorities and Coordinated Entry systems. Procedures should be retained by grantee and made available upon request by MHDC. Homeless Management Information System Homeless Management Information System (HMIS) is a database that records and stores client-level data regarding the delivery of housing and services to households who homeless and/or at-risk of homelessness. All agencies providing Housing Assistance & Services, Street Outreach, and Coordinated Entry are required to enter data into the HMIS of their Continuum of Care. Grantees serving victims of domestic violence are required to enter data into a comparable database. The data must be entered into the HMIS that represents the county of service. If the grantee serves persons with MoHIP monies in multiple Continua, HMIS data must be entered into the appropriate HMIS. Grantees are responsible for ensuring that all data collection within HMIS and comparable databases are in compliance with HUD HMIS Minimum Data Standards, therefore grantees should work with HMIS providers to ensure they are trained on proper data entry, etc. Continuum of Care Meetings In an effort to encourage collaboration and knowledge of services within areas of the state, all Missouri Housing Innovation Program agencies will be required to attend at least 75 percent of all Continuum of Care (CoC) meetings in the Continuum in which MoHIP grant funds are allocated. These meetings bring together many different agencies working toward the improvement of housing and ending homelessness in the state of Missouri. The MoHIP grantee will be required to submit an attendance tracking sheet for meetings attended at the close out of the grant. It is the grantee’s responsibility to provide the CoC representative with an attendance tracking sheet within the requested timeframe to complete after each meeting that is attended. MHDC acquires feedback from each CoC chair regarding the agency’s level of participation which may be assessed on future MoHIP applications for funding. The list of Missouri Continua is located on the Missouri Governor’s Committee to End Homelessness website at: http://www.endhomelessnessmo.org Coordinated Entry System All Missouri CoCs are required to develop a Coordinated Entry system in accordance with requirements established by HUD. A Coordinated Entry system should provide easy access for households seeking housing or services. Once developed, non-victim service providers within the Continuum of Care's area P a g e | 24
Missouri Housing Innovation ProgramDesk GuideFY2020 must use that assessment system to ensure consistent screening, assessment, prioritization and referral of program participants. Victim services providers may choose not to use the Continuum of Care's Coordinated Entry system. Monitoring In order to track a grantee’s program compliance with MHDC regulations, ensure accurate spending of MoHIP funds, participation in Coordinated Entry, prevent fraud and abuse, and identify technical assistance needs, MHDC staff will monitor grantees’ by conducting on-site or desk audit compliance reviews as well as a thorough review of all financial documentation submitted to MHDC. On-Site Compliance Visits On-site compliance visits will be conducted at the location designated by the grantee. The MHDC Compliance Officer will review expenses billed to MoHIP and agencies’ participation in Coordinated Entry. The information reviewed is gathered from the HMIS reports, comparable database reports and Administrative Expense Detail forms submitted with the grantee’s Back-Up. The Compliance Officer will not provide the grantee the names of the files to be checked prior to the visit; this is to ensure that all files will be reviewed in the state in which they are normally kept. The requested files are expected to be produced within fifteen (15) minutes of the Compliance Officer’s arrival. Failure to produce requested files within fifteen (15) minutes will result in a compliance violation*. Therefore, it is vital that a grantee staff member is always available to assist the MHDC staff member as needed at the location and during the times provided by grantee. * The only exception is if a staff member is assisting a client. Announced Visit The announced site visit is scheduled by the Compliance Officer with the grantee. If MHDC staff is unsuccessful in scheduling a site visit after three attempts have been made via telephone and/or e-mail, MHDC staff will notify the grantee informing them that they have 15 days to schedule a site visit, otherwise their funding will be suspended and grantee will be considered out of compliance until the visit is scheduled. Unannounced Visit MHDC staff members have the right to conduct unannounced visits at the location(s) and times furnished by the grantee in the updated on the Site Contact Form (CI-102) or updated via email to Community Initiatives Coordinator. It is the grantee’s responsibility to notify MHDC if business hours change or if the grantee will be closed for an extended amount of time. Unannounced site visits are conducted based on certain factors, including but not limited to, agency’s prior history with MoHIP, outcome of announced visit, and fulfilling grant requirements such as timely and accurate submission of Requests for Payment and Back-Up. MHDC will not conduct site visits on state or federal holidays. P a g e | 25
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