2021 GUIDE STUDENT - William Angliss Institute
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WELCOME MESSAGE FROM THE CEO CEO Nicholas Hunt Welcome to William Angliss Institute, Australia’s largest specialist centre for foods, tourism, hospitality and events training. Established in 1940, the Institute prides itself on providing expert professional education and training in these fields. In 2018 William Angliss Institute was recognised for the quality of our education programs, student support services and focussed student activities. During the year the Institute was recognised at the Victorian International Education Awards receiving the prestigious honour of the Victorian Premier’s Award - International Education Provider of the Year. At the Victorian RACV Tourism Awards the Institute was awarded gold for Best Tourism Education and Training Provider 2018. Through becoming a member of the Institute’s learning community you will also benefit from the close links we have established with industry. I urge you to take advantage of the opportunities available to you through extracurricular activities and other experiences for students. These activities will help develop and extend your professional networks and support your career development. As the preferred supplier of staff to Food Services Australia, Melbourne City Council, Good Food & Wine Show, and Melbourne Food and Wine Festival among others, our students have unrivalled access to the food, tourism, hospitality and event industries in Victoria and New South Wales. As a student of William Angliss Institute, you have access to a range of helpful services and support, so I encourage you to immerse yourself in your course and in campus life and I look forward to welcoming you to our alumni community on graduation. Best regards, Nicholas Hunt Chief Executive Officer 2 William Angliss Institute
CONTENTS Academic Calendar 4 Campus Map and Key Contacts 6 Getting Started 8 Fees and Finances 10 Know your department 12 Course Information 14 Student Services 20 Get Involved 24 Health, Safety and Security 26 On-campus Facilities 28 Your Rights & Responsibilities 30 All information in this guide is accurate as at February 2021. Whilst every effort has been made to ensure its accuracy, changes may have occurred since this date. © William Angliss Institute, 2021. All text and images unless otherwise stated. William Angliss Institute ABN 66 266 583 978 RTO No. 3045 CRICOS Provider No. 01505M Higher Education Provider HEP 9534 555 La Trobe Street Melbourne Victoria 3000 Australia T +61 3 9606 2111 WWW.ANGLISS.EDU.AU Student Guide 3
ACADEMIC CALENDAR HIGHER EDUCATION (DEGREES) ACTIVITY DATES SEMESTER ONE Orientation 15- 19 February Semester 1 commences 22 February Graduation 9 March Census date 22 March Mid-semester break 5 - 16 April Classes end 28 May SWOT VAC week 31 May - 2 June Exam period 3 - 18 June Semester 1 results 2 July Supplementary/special exam period 28 - 30 July WINTER SCHOOL Winter School commences 28 June Census date 5 July Classes end 23 July SWOT VAC 26 - 28 July Exam period 29 - 30 July Winter School results 6 August SEMESTER TWO Orientation 26 - 30 July Semester 2 commences 2 August Graduation 10 - 12 August Census date 30 August Mid-semester break 13 - 24 September Classes end 5 November SWOT VAC 8 - 10 November Exam period 11 - 26 November Semester 2 results 10 December Supplementary/special exam period 15 - 17 December SUMMER SCHOOL Summer School commences 13 December Census date 24 December 4 William Angliss Institute
ACADEMIC CALENDAR VET (CERTIFICATES III & IV, DIPLOMAS, ADVANCED DIPLOMAS) ACTIVITY DATES February Orientation 15 - 19 February Semester 1 commences 22 February Graduation 10 - 11 March End Term 1 24 April Mid-semester break 26 April - 1 May Commence Term 2 3 May End Semester 1 3 July Mid-year break 5 - 24 July July Orientation 26 - 31 July Semester 2 commences 2 August Graduation 10 - 12 August Mid-semester break 20 - 25 September End Term 3 9 October Commence Term 4 11 October End of academic year / Semester 2 11 December Campus Closure & Public Holidays 23 December A note on census dates for VET students VET subjects have independent census dates. To check your census dates please refer to your units on eStudent or speak to your Student Management Centre. NATIONAL AND VICTORIAN PUBLIC HOLIDAYS William Angliss Institute is closed on these dates: PUBLIC HOLIDAY DATES New Year’s Day 1 January Australia Day 26 January Labour Day 8 March Good Friday/Easter Monday 2 April / 5 April ANZAC Day 25 April Queen’s Birthday 14 June Friday before AFL Grand Final 24 September Melbourne Cup 2 November Institute closed (includes Christmas and Boxing Day) 23 - 31 December 2021 Student Guide 5
6 Lift Stairs Accessible Toilet ing Prayer Room Toilets Ramp Access Public Phone No Ramp Access y nd urant s Courtyard CAMPUS MAP MELBOURNE Courtyard William Angliss Institute
KEY CONTACTS DEPARTMENT LOCATION CONTACT Angliss Bistro Building D | Ground Floor (03) 9606 2120 Angliss Restaurant Building E | Ground Floor (03) 9606 2108 Bakeshop Building D | Ground Floor (03) 9606 2409 Café 555 Building A | Ground Floor (03) 9606 2148 Careers & Employment Building C | Level 1 (03) 9606 2137 Coffee Academy Building D | Ground Floor (03) 9606 2401 Conference Centre Building A | Level 5 (03) 9606 2512 Course Enquiries Building A | Ground Floor (03) 9606 2111 Disability Support Building C | Level 2 (03) 9606 2232 First Aid Building A | Ground Floor (03) 9606 3704 Graduation Building C | Level 1 (03) 9606 2137 Information Centre Building A | Ground Floor (03) 8595 5144 International Office Building B | Ground Floor (03) 9606 2169 International Student Coordinator: Building E | Level 1 | Room E106 (03) 9606 2373 Centre for Food Trades & Culinary Arts International Student Coordinator: Building A | Level 4 | Room A441 (03) 9606 2527 Centre for Hospitality & Tourism Learning Advisors Building C | Ground Floor (03) 9606 2574 Learning Resource Centre Building C | Ground Floor (03) 9606 2237 Lost Property (Reception) Building A | Ground Floor (03) 9606 2111 Medical Centre Building C | Level 2 (03) 9606 2208 National Indigenous Community Coordinator Building C | Level 1 | Room C107 (03) 9606 2469 Reception Building A | Ground Floor (03) 9606 2111 Scholarships Building C | Level 1 (03) 9606 2137 Security Building A | Ground Floor (03) 9606 3704 Short Courses Building C, Level 2 (03) 9606 2168 Student Activities Building C, Level 1 (03) 9606 2137 Wellbeing & Counselling Services Building C, Level 2 (03) 9606 2210 Youth Learning Building C, Level 1 (03) 9606 2517 Student Guide 7
GETTING STARTED CHECKLIST It’s important for you Now that you’re enrolled, it’s time to tick off all these items: to know key contacts, ¨ Pay your fees or organise your student fee information, student loan (if eligible) ¨ Order your Student Card from the services, and how to navigate Information Centre campus. ¨ Submit your credit transfer/recognition of prior learning documentation to your program area (if relevant) ¨ Get a copy of your timetable and know where your classrooms are ¨ Meet key academic and support services staff at Orientation ¨ Locate your Student Management Centre ¨ Find out about Student Services - where they’re located and how to make an appointment ¨ Read the Student Code of Conduct, with an emphasis on student policies and procedures ¨ (For international students) Understand student visa compliance, housing, health matters and personal safety If you’re missing a few things, you can find more information and key contacts within this guide so you can get settled into life at William Angliss Institute. 8 William Angliss Institute
GETTING STARTED STUDENT CARD myWAI Student Portal/Moodle mywai.angliss.edu.au Once you have completed your enrolment and made payment of your course fees, you can order Moodle is your online learning management your Student Card from the Information Centre system. Your teacher/lecturer will store (Building A, Ground Floor). Your Student Card information about your subjects on Moodle. You is used to access printers and photocopiers and will need to access Moodle to obtain your Subject enables you to borrow from the LRC. You will Outline and information about the assessment need your Student Card to sit exams for Higher requirements of your subjects. Education subjects. You will not be able to access myWAI/Moodle if You will need your student card for entry and exit you have overdue fees or library sanctions. to campus during COVID Restrictions. For troubleshooting enquiries, please visit the If you damage or misplace your card, you will need Learning Resource Centre (LRC) (Building C, to order and pay for a replacement card from the Ground Floor) or email eLearning Support at Information Centre. esu@angliss.edu.au. Wi-Fi COMPUTER AND NETWORK ACCESS Once you’re enrolled and have logged onto You need your Student ID number to access the myWAI for the first time, you should be able to Institute’s computer network, email, myWAI connect to the wireless network: Student Portal/Moodle and Wi-Fi. • select WAI-BYOD network You will need to set up your password the first • your username: time you access anything. Head to passwordreset. myangliss\your student ID myangliss.edu.au to set up your password, • type in your network password reset your password or change your password. It is important not to share your password with anyone. GET YOUR TIMETABLE Email VET Students As a William Angliss Institute student, you will Class timetables are given to all commencing receive your own student email address. It is students during Orientation. If you have any expected that all students check their official questions relating to your timetable, please email at least once a week as this is our primary contact your Student Management Coordinator. method of communicating official information to you, including changes to your course, emergency Higher Education Students notifications, and student interest programs. You can access your timetable via eStudent. You can also forward your student email to Enrol and register for your classes to create a personal email so you don’t miss out on your timetable. important communication from the Institute. To set up your student email, visit mywai.angliss.edu.au/studentemail. Student Guide 9
FEES & FINANCES FEES The census date is the deadline for submitting your request for government loan schemes or to All tuition and student service fees must be paid change your enrolment or loan arrangements. in full two weeks prior to the commencement of classes, however materials and excursions costs If you do not wish to continue with your studies, may differ. you need to formally withdraw by census date or you will have to pay for the unit you are enrolled You can view fees and make payments via the in, or you may incur a VET Student Loan, eStudent platform under “My Finances”, or use or FEE-HELP debt with the Commonwealth the BPAY information contained on your invoice, Government. or pay via the Information Centre either by phone or in person between 9:30am and 4pm. There is no provision to extend the census date deadline for individual courses or units. Students with outstanding fees and charges may be blocked from facilities and resources (such as Census dates for degree students are listed the Institute Wi-Fi, eStudent, Moodle, etc) until within the academic calendars in this guide and the debt is resolved. In addition, students with angliss.edu.au/calendar. sancetions will not be able to graduate until all outstanding fees are resolved. VET Students Each subject has its own census date. You can check your census dates by logging onto REFUND OF TUITION FEES eStudent. Refunds for Certificate III or IV courses must be lodged no later than four (4) weeks after the course commencement date. Refunds may be FEE ASSISTANCE available for unit withdrawals, credit transfers, There are some free and subsidised programs recognition of prior learning, course withdrawal, that you may be able to access as well as a range course deferment or course cancellation. of options to assist you in payment of course fees. Refunds for Diploma, Advanced Diploma and Degree courses utilising VET Student Loans You can find more information about subsidised or FEE-HELP must be submitted prior to the fee payments and payment assistance via relevant census dates. Students who withdraw angliss.edu.au/fees. after this date, will be responsible for outstanding Wellbeing and Counselling Services can also loan fees. assist with limited material aid such as uniforms For more information please contact the and equipment. They can also provide advice on Information Centre or the International Office. how to access financial aid in the community. Students experiencing financial hardship during the semester are encouraged to access the CENSUS DATE Wellbeing and Counselling Services for support This is the date on which all enrolment and advice. requirements must be finalised and is your last opportunity to withdraw from your unit or subject of study without incurring tuition fees for that unit or subject (Diploma and above courses only). 10 William Angliss Institute
PAYMENT PLANS SCHOLARSHIPS All domestic students, who are enrolled into Study what you love with a little help from the a William Angliss Institute course, may apply William Angliss Institute Foundation and our prior to the start of study to place some or all industry partners. of their tuition fees on a payment plan. Fees for materials, student services, and excursions Our scholarships provide educational cannot be included and must be paid in full by opportunities and financial assistance to support their published due dates. You may also be asked you while you’re studying with us and help you to finalise these prior to the commencement of achieve your career ambitions. your payment plan. Scholarships (up to $5,000) are offered to local There is a $20 Payment Plan Set-up Fee and and international students twice a year. either weekly or fortnightly payments will be Scholarships are available in the following arranged through Direct Debit. categories: Standard payment plan applications can be up • Merit – demonstration of academic excellence to fourteen weeks. To apply, visit the Information • Equity – demonstration of financial and/or Centre and request a Payment Plan Application educational disadvantage Form. For more information on eligibility and available scholarships, visit angliss.edu.au/scholarships. Student Guide 11
KNOW YOUR DEPARTMENT FACULTY OF HIGHER EDUCATION STUDY AREA LOCATION CONTACT All degree programs Building A | Level 3 | A352 (03) 9606 2511 rhiannon.dawlings@angliss.edu.au ASSOCIATE DEAN (HIGHER EDUCATION OPERATIONS) Andrew Dolphin Building A | Level 3 | A353 (03) 9606 2213 andrew.dolphin@angliss.edu.au CENTRE FOR FOOD TRADES & CULINARY ARTS STUDY AREA LOCATION CONTACT Non-Apprentices Building D | Ground Floor | DG26 (03) 9606 2614 cftca.smc@angliss.edu.au Apprentices Building E | Level 1 | E118 (03) 9606 2390 STUDENT MANAGEMENT COORDINATOR Lana Spivey Building E | Level 1 | E118 (03) 9606 2581 lana.spivey@angliss.edu.au INTERNATIONAL STUDENT MANAGEMENT COORDINATOR Marilena Richards Building D | Level 1 | D124 (03) 9606 2373 marilena.richards@angliss.edu.au PROGRAM LEADERS Claire Benson Building E | Level 1 | E121 (03) 9606 2550 Commercial Cookery claire.benson@angliss.edu.au Angela Tsimiklis Building E | Level 1 | E102 (03) 9606 2651 Baking and Patisserie angela.tsimiklis@angliss.edu.au Kathy Majstorovic Building D | Level 1 | D114 (03) 9606 2147 Food Processing kathy.majstorovic@angliss.edu.au 12 William Angliss Institute
KNOW YOUR DEPARTMENT CENTRE FOR TOURISM & HOSPITALITY STUDY AREA LOCATION CONTACT Events, Travel & Tourism, Aviation Building B | Level 3 (03) 9606 2127 TEAsmc@angliss.edu.au Angliss International Hotel School Building A | Level 4 (03) 9606 2287 hospsmc@angliss.edu.au Hospitality Building A | Level 4 (03) 9606 2287 hospsmc@angliss.edu.au Youth Learning Building C | Level 1 (03) 9606 2517 ylsmc@angliss.edu.au STUDENT MANAGEMENT COORDINATOR Andrew Donis Building A | Level 4 | A420 (03) 9606 2254 andrew.donis@angliss.edu.au INTERNATIONAL STUDENT MANAGEMENT COORDINATOR Anita Olshina Building A| Level 4 | A420 (03) 9606 2527 anita.olshina@angliss.edu.au PROGRAM LEADERS Corinne Maxfield Building B | Level 3 | B310 (03) 9606 2384 Events, Travel and Tourism corinne.maxfield@angliss.edu.au Carolyn Neilson Building A | Level 4 | A420 (03) 9606 2226 Hospitality and Youth Learning carolyn.neilson@angliss.edu.au INTERNATIONAL OFFICE Building B, Ground Floor (03) 9606 2169 CHANGE OF DETAILS We regularly communicate important international@angliss.edu.au information to you via your student email The William Angliss Institute International (or your nominated email address), SMS, Office is responsible for admission, International and phone calls. Keep your personal details Orientation, and welfare of all William Angliss up to date by contacting your SMC when international students. The International changes occur. Office provides advice on matters relating to International students must register change the course program, student visa regulations, of address through the International Education Services for Overseas Students Office within seven days of the change as a (ESOS) requirements, payment of course fees, mandatory condition of their Student Visa. and further study options. Student Guide 13
COURSE INFORMATION ATTENDANCE noted as absent in the attendance records. For some practical classes students who arrive VET Students late may have to repeat the class in their own All students must be in attendance for the first time. In the case of apprentices, late arrivals and class of each unit and attend all subsequent non attendances will be reported directly to the classes until the assessment has been completed, employer. including re-assessments, unless otherwise advised. There is an expectation that attendance will be 100%, except in cases of illness where a CANCELLED CLASSES valid medical certificate must be submitted. In the event that a class needs to be cancelled, location changed, or time amended due Higher Education Students to teacher illness or other unforeseen Students are expected to attend all classes. An circumstances, every attempt will be made to excuse of unfamiliarity with subject matter contact the students prior to the class via SMS/ or instructions will not be accepted if seeking email to alert them of the changes. Notification special consideration or appealing assessment and instructions will also be posted on the door decisions. of the classroom. International Students CHANGES TO YOUR ENROLMENT The Institute has an expectation that the attendance of all students will be 100%. If you need to vary your enrolment after paying Attendance will be monitored on a regular basis fees you need to obtain one of the following forms and the Institute will record non-attendance, from your SMC or the Information Centre: including absences due to illness or any other • Variation of Enrolment Form circumstance, on file. This information may be • Cancellation/Refund Form used in the decision to report the student to the Department of Home Affairs for unsatisfactory The form needs to be completed and then course progress. signed by your department’s Program Leader or Should you require further advice on this issue, Student Management Coordinator. If you do not please visit the International Office (Building B, notify your department of your unit or subject Ground Floor) or international@angliss.edu.au. withdrawal you may be given an ‘N’ (not yet assessed as competent) result for that subject. If you do not process your variation before the LATENESS census date you will be charged for the unit, even if you do not attend. Students who arrive excessively late, or who continue to be late for class or assessment, may not be permitted to attend that class and will be 14 William Angliss Institute
COURSE INFORMATION CHANGE OF INSTITUTION/PROVIDER International Students International Students must consult with staff International Students in the International Office as special conditions Students cannot transfer to another Australian are attached to student visas regarding Leave education provider if they have completed of Absence. International students are not less than six calendar months of study in their permitted to take leave from their studies except principal program. If students are studying more in exceptional circumstances and they must than one program, the principal program is the return to their home country for the leave period. final program of a packaged offer. The maximum period of leave for international students is six months. If a student has completed six months of the principal course at William Angliss Institute and decides to change provider, they must notify the RECOGNITION OF PRIOR LEARNING (RPL) International Office of their intention to move to Recognition of Prior Learning (RPL) – also known another Institution within seven days of issue of as Skills Recognition or Credit Transfer – involves Confirmation of Enrolment (COE) by their new a formal recognition of the skills and knowledge education provider. that you have gained through work experience, work-based training, life experience and previous DEFERMENT OF STUDIES study. Students currently enrolled may apply for VET Students deferral on satisfactory completion of their Applying for RPL can shorten the duration of current semester’s work and prior to classes your study time or may award you a full or part commencing for the next semester. qualification on the basis of an RPL assessment. Leave of Absence Speak to your SMC for information on how to Leave of Absence may be for a maximum of two apply and associated costs. semesters and may depend on the scheduling of the appropriate stage of the student’s course. The Higher Education Students Institute cannot guarantee that the student will Students may receive academic credits towards automatically be admitted back into the course at course requirements for both formal and the end of their leave period. informal prior learning. The Leave of Absence Application form You can view the RPL policy and procedure at is available from your department or the angliss.edu.au/policies. Information Centre. All applications must be submitted to the SMC for students, the Associate Dean (HE Operations) for Higher Education students, and the International Office for international students. Your Student Management Coordinator must approve any extensions to a Leave of Absence application. It is your responsibility to contact your department in writing to express your intention to resume studies at least two months before the next semester begins. Student Guide 15
COURSE INFORMATION SPECIAL CONSIDERATION pens, pencils and paper based dictionaries into tests and exams – unless otherwise specified in If you are experiencing personal difficulties which the Subject Outline. are impacting on your ability to comply with course requirements you can apply for special VET Students consideration and extensions of assessment In industry and in TAFE, competencies are the due dates. There are many reasons to apply for basis for measuring performance. Students are special consideration such as medical conditions, required to demonstrate competence in specified mental health issues and personal hardship that levels of performance in each unit they study. are impacting your ability to study. Assessment of students may be undertaken in Special circumstances must be proven by a a variety of ways, such as formal or informal certificate from a doctor or an appropriate tests, assignments, practical demonstrations, professional, and granted at your department’s project work, written or oral reports, simulation, discretion. If a class assessment is missed, third party reports and observation within the alternative forms of assessment may have to be classroom or workplace. undertaken. During the first class of each subject the teacher We recommend students get assistance with will give an introduction to each unit that will be special consideration from the Wellbeing and undertaken in that subject, and assessment details Counselling Service (WACS). will be given in relation to all units. At the start of each unit, students will be informed of the formal VET Students assessment requirements and completion dates. You should complete and submit a VET Special For all assessment tasks, students will be given Consideration Application form. You can get this two opportunities to demonstrate competence. form from your department or WACS. Where students are assessed for group activities it is important they attend classes designated for Higher Education Students work on group projects. Special Consideration forms can be downloaded from mywai.angliss.edu.au/my-he (Forms and Higher Education Students Documents). Assessment of students may be undertaken in a variety of ways, including examination, case studies, reports, essays, projects and research ASSESSMENT studies. At the start of each subject, students You will receive a Subject Outline in your first will be informed of the formal assessment class in each subject cluster or unit, or you’ll be requirements of that subject. directed to download the outline from Moodle. Assessment regulations are specified on The Subject Outline states the elements of mywai.angliss.edu.au/my-he (Policies and Procedures). competency, the forms of assessment and the dates of assessment. Events and Functions Off-campus students will obtain workbooks with Teachers of relevant units will provide guidelines details of the unit and assessment in it, rather regarding student-managed events and functions. than Subject Outlines. Students must refer to these guidelines before contacting external parties on behalf of the The use of electronic linguistic dictionaries, Institute as part of their assessment task mobile phones and calculators are not permitted (e.g. suppliers, potential sponsors, and in assessment situations. Students can only take collaborators) and representations of the 16 William Angliss Institute
COURSE INFORMATION Institute brand. A separate result will be given to If you are found in breach of these regulations, each individual within the group. you will be removed from the examination and may be subject to a misconduct investigation. ASSESSMENT RESUBMISSION CHEATING, PLAGIARISM VET Students AND COLLUSION Students who do not achieve competency on their first attempt will be given a second attempt Copying another’s work without to achieve competency within that teaching acknowledgement and other forms of cheating period. Special consideration must be sought are viewed seriously. You are expected to uphold prior to the due date of an assessment. academic integrity and avoid plagiarism. The way students present ideas and information in VET students who have not achieved competency assessments must be totally their own. in a unit within the teaching assessment period must re-enrol in the following teaching period. Plagiarism occurs when someone submits work that was written by someone else and claims it Students who are required to re-enrol in a unit as their own. It is considered to be plagiarism if which they have previously not been successful a student uses material found in a text or online, in completing, are required to pay an additional without referencing the source in the body of tuition fee. The International Office will the text, or uses the work of another student or determine the fee for the repeat units that friend. international students will be required to pay before re-enrolment takes place. Collusion occurs when two people or more work together on an assignment/assessment which is Higher Education Students supposed to be done individually. Students who lodge a timely special consideration Where a student is found to have cheated, request may be allowed to resubmit an colluded, or plagiarised during assessment, they assessment. will be listed on a database and immediately Special Consideration forms are available placed on probation. If a second incident of from mywai.angliss.edu.au/my-he cheating or plagiarising is proven then the (Forms and Documents). student concerned will face expulsion from the course. EXAMINATION REGULATIONS All reported cases of plagiarism are investigated in line with the Academic Integrity Policy and Higher Education Students Procedure. Penalties may range from an academic warning, termination from the course, and even It is your responsibility to be familiar with referral to the authorities for fraud investigation. examination regulations. The regulations are published to mywai.angliss.edu.au/my-he and Details of this policy and procedure can be found notice is provided at the examination rooms. at angliss.edu.au/policies. You are required to provide your Student Card as Turnitin - Higher Education Students identification to be permitted to sit an exam. Turnitin is anti-plagiarism software which will scan your submission against a range of electronic sources, including; the internet, electronic journals, databases, government reports and other student assignments. Student Guide 17
COURSE INFORMATION RESULTS Progress is assessed by the Higher Education Student Progress Committee and can result in It is your responsibility to check your results conditions of enrolment, recommendations on online through myWAI and eStudent. You should enrolment or termination from course of study. check the accuracy of your results and discuss any discrepancies with your teacher or Program International Students Leader/Associate Dean (HE Operations) as soon The Institute is required to monitor international as possible. students’ course progress. You will be contacted Any outstanding fees must be paid before results by the Institute at any stage during a semester are accessible. Official copies of results can be advising you that your course progress is a matter requested through the Information Centre. of concern to your teachers and coordinators. If your progress is not satisfactory for one Appealing Results semester you will be placed on probation and You may appeal an assessment result if you feel will require an intervention strategy. If progress you have been disadvantaged or discriminated remains unsatisfactory for two consecutive against. For further details on the Appeals semesters, the Institute will notify you in writing process please speak to your department, the of the intention to file a report to the Department Wellbeing and Counselling Service, or refer to the of Home Affairs for unsatisfactory course grievance process detailed at progress. You will be given the opportunity to go through an appeal process. angliss.edu.au/policies. For more information, speak to the International Office (Building B, Ground Floor). STUDENT PROGRESS WITHIN A COURSE The prerequisite for entry into the next stage/ semester of a course is the successful completion PROBATION of the preceding stage/semester subjects. Any student with unsatisfactory progress will be Students who have not completed all of their notified in writing that they have been placed on subjects may be permitted to commence the next probation and may be required to present before stage/semester if they have the approval from a committee, prior to enrolment in the next their department. semester. Unsatisfactory Progress - VET Students The Committee will review relevant evidence provided by the student, such as medical Unsatisfactory progress is defined as an certificates, letter from a counsellor or treating incomplete result in five or more units of clinician, report from learning support, and make competency in a semester or repeated failure to a decision about the student’s enrolment in the complete an individual unit. course for the following semester. Unsatisfactory Progress - Higher A student who does not attend an interview will Education Students not be permitted to re-enrol. Unsatisfactory progress is defined as failure Following the interview and review of evidence, to pass 50% of enrolled subjects in a semester the Committee, in negotiation with the student, and/or failure to pass a subject in consecutive will decide upon a course of action and devise a semesters. study plan for the following semester. 18 William Angliss Institute
COURSE INFORMATION The progress of the student will be monitored and reviewed mid probation. COURSE COMPLETION Completion of the course occurs when a student In the event that the agreed study plan has not has successfully completed all identified subjects been adhered to, the student will be referred to in the course sequence within the allocated time the Student Progress Panel. To find out more frames. International students should complete about the Student Progress Panel and appeals the course within the duration of their student procedures, students should seek advice from visa. their department. Upon demonstration of all of the competencies required within your course, you will be issued RE-ENROLMENT FOR with the qualification for which you have enrolled CONTINUING STUDENTS (within 30 days of course completion). Continuing students will need to re-enrol each A Statement of Attainment is issued in semester. If you have unpaid fees from a previous cases where there is partial completion of a semester you will not be permitted to re-enrol. qualification. Achievements recognised by a Students with unsatisfactory progress will not be Statement of Attainment can accumulate towards permitted to re-enrol unless approved by their a qualification within the Australian Qualifications department. Framework. If you are re-enrolling into a continued course of study, you will be notified of your enrolment GRADUATION schedule by your department. At the completion Graduation ceremonies take place twice a year of re-enrolment you will have completed the for students who complete Certificate or above following: courses. The Graduation ceremonies offer the • confirmed enrolled subjects perfect opportunity to celebrate your hard work • updated and verified the information on your and achievements with fellow graduates, family, enrolment form friends, and Institute staff. • had your Student Card updated The graduation process is automatic; your • received a timetable eligibility will be assessed by your department once official results have been released for the If you are unable to attend the required final semester. enrolment session you must arrange for a nominated person to enrol on your behalf. To be eligible to graduate, you must have In order to do this, you must complete and completed all academic requirements of the sign a ‘Proxy Form’ which is available from course, any placement or work experience the Information Centre. A Proxy Form allows requirements, and have no outstanding fees. the nominated person to sign and pay for an You will receive an official invitation once enrolment on your behalf. All re-enrolments your eligibility has been confirmed by your must be completed online using a course tick department department. sheet distributed by your department prior to You can choose to attend, defer your ceremony, commencing the following semester. or graduate in absentia. For further information, visit Student Services (Building C, Level 1) or contact graduation@angliss.edu.au. Student Guide 19
STUDENT SERVICES LEARNING RESOURCE CENTRE (LRC) LEARNING ADVISORS Building C, Ground Floor LRC, Building C, Ground Floor (03) 9606 2237 (03) 9606 2574 lrc@angliss.edu.au learningadvisors@angliss.edu.au library.angliss.edu.au The Learning Resource Centre (LRC) offers The Learning Advisors provide free learning and traditional library services, access to computers study advice for all students, including: and to the Institute’s wireless network. • understanding assessment requirements and A current Student Card is your passport to most course work of the services and facilities in the LRC: • writing reports, essays or other assessments • borrowing library resources • English language • booking a study room or media pod • research and referencing • photocopying and printing. • time and study management • numeracy, finance and budgeting The LRC has three Multi-Function Devices • studying for tests (MFD) that can be used for your printing and • computer skills and online learning photocopying needs. To operate photocopiers/ printers you need to have money added to your Learning Advisors provide a drop-in service (no Student Card, which can be done in the LRC. appointment required) in the LRC from Monday Please ensure that you use all the credit on your to Friday, 10am – 4pm. Student Card before you finish your studies, as there can be no refund. If you feel you need more time with a Learning Advisor, you can book an appointment online. Overdue items will attract demerit points. Any long-term overdue items and/or demerit points of 1000 or over will result in computer and network privileges being disabled (this includes myWAI, Moodle, e-resource access on and off campus), results withheld, and graduation may be affected. LRC Staffed opening hours During semester Monday to Friday: 9:00am – 5:00pm Saturdays: 7:30am - 4:00pm After hours entry is located next to Building B lifts and provides access to computers, study space, and a printer. Opening times will be listed on library.angliss.edu.au and on myWAI. During these times, the LRC will be unstaffed. The LRC is closed for public holidays and the Institute’s end of year shut down period. 20 William Angliss Institute
STUDENT SERVICES CAREERS AND EMPLOYMENT STUDENT EVENTS AND ACTIVITIES Building C, Level 1 Building C, Level 1 (03) 9606 2137 (03) 9606 2137 careers@angliss.edu.au studentservices@angliss.edu.au careers.angliss.edu.au There are free activities, events and social Careers and Employment provides students and gatherings on and off campus for you to enrich recent graduates with access to job opportunities, your student experience. Getting involved in our career development services, and industry programs and events is a fantastic way to meet engagement. Services include access to: new friends from across the Institute! • CareerHub – an online jobs portal Clubs and Societies careers.angliss.edu.au Joining a student club or society is an awesome • careers events to help you with your way to make friends, enjoy your time on campus, employment search and networking skills and explore new interests. • on-campus employer information and Student Services can also help you establish recruitment sessions a new club! We provide funding, support, and • resume writing and interview skills workshops guidance to club leaders. Appointments are available from Monday to Friday, 9am - 4pm. Bookings can be made mywai.angliss.edu.au/ss/clubs through careers.angliss.edu.au. Student Lounge Disney Cultural Exchange Program The Student Lounge (Building C, Level 1) is a (Work Abroad) large indoor space and the social hub of campus. Broaden your studies and immerse yourself The Student Lounge and Balcony is the perfect in new cultures. When you live and work place to eat, meet and relax between classes. internationally, you enrich your study experience by learning about a new culture and Student Lounge opening hours work environment, meeting new people and During semester discovering a new part of the world. Monday to Friday: 7:00am – 10:00pm Disney representatives are on campus twice a Saturday: 10:00am – 2:00pm year to recruit for the Australia & New Zealand During semester break Cultural Exchange Program, a five to twelve- month paid internship at Walt Disney World Monday to Friday: 8:30am – 5:00pm Resort, near Orlando, Florida. Living and working at the resort allows you to connect with people from across the globe, and develop valuable leadership, presentation, and customer service skills - all things that Disney is known for worldwide. Contact us for more information or assistance to check your eligibility. Student Guide 21
STUDENT SERVICES WELLBEING AND COUNSELLING SERVICES ACCESS AND DISABILITY Building C, Level 2, Room C206 Building C, Level 2, Room C204 (03) 9606 2210 (03) 9606 2232 wacs@angliss.edu.au disability@angliss.edu.au mywai.angliss.edu.au/ss/counselling The Access and Disability Service provides support A range of free and confidential support services for Institute students with diagnosed disabilities, are available to William Angliss Institute medical conditions, and mental health conditions, students, including: who require reasonable adjustments in order to • up to ten sessions of individual counselling participate in their course. per year (in person or online via Zoom) The Disability Liaison Officer consults with the • referral to support services who can help with student to establish individual needs, gather improving your mental health and wellbeing relevant and appropriate medical documentation • information and support around applying for and develop an Individual Access Plan containing special consideration and bursary applications reasonable and necessary adjustments. Access • second-hand uniforms and equipment and Disability uses an inclusive, person-centred • group sessions on managing mental health and approach, to ensure that students are able to wellbeing exercise choice and control in their own support. • information and referral to services who can The Access and Disability Service is committed help with accommodation, legal issues, and to maintaining the privacy and confidentiality of financial difficulties personal student information To utilise our services, please call or email the To make an appointment, contact the Disability Wellbeing Officer for a confidential discussion. Liaison Officer. Accommodation Anaphylaxis Rental offers for shared and student Anaphylaxis is a severe allergic reaction that can accommodation can be found on a student be caused by some foods. Students may handle noticeboard in the Student Lounge. all types of food substances during their learning Resources are available from Student Services activities. If you have a diagnosis of Anaphylaxis to assist with your accommodation search you should do two things: and provide knowledge about your rights and • carry your Epipen with you at all times responsibilities as a renter. • ensure the Institute is aware of your condition Wellbeing and Counselling Services can provide through your enrolment details and provide a information and referral to services that can help Medical Action Plan to the Disability Liaison with financial or legal issues. Officer before commencing classes The information you provide may be used for your safety while undertaking your course but will remain confidential. 22 William Angliss Institute
STUDENT SERVICES INDIGENOUS ENGAGEMENT: APPRENTICESHIP SUPPORT ABORIGINAL AND TORRES STRAIT Building D, Level 1, Room D117 (03) 9606 2415 / 0468 714 303 ISLANDER STUDENTS judy.keenan@angliss.edu.au Building C, Level 1, Room C107 Apprentices may encounter a wide range of (03) 9606 2469 issues and challenges as they work through jon.belling@angliss.edu.au their apprenticeship. Whether these relate to the workplace, study, or personal matters, they The Institute is committed to encouraging the can impact on a student’s ability to successfully enrolment and development of Aboriginal and complete the apprenticeship. The Institute has Torres Strait Islander students, and can assist a full-time on-campus Apprenticeship Support with enrolments, re-enrolments, deferments, as Officer who can provide confidential advice and well as a range of other information. support. For more information contact the The Apprenticeship Support Officer Program is National Indigenous Community Coordinator run by the Victorian Department of Education and (Koori Liaison Officer) on (03) 9606 2469. Training. Abstudy Abstudy is a student assistance program for Australian indigenous students – Aboriginal or Torres Strait Islanders who want to stay at school or go on to further studies. Abstudy may help indigenous students who are undertaking full- time or part-time studies, distance education or correspondence courses. For more information on Abstudy contact Centrelink on 1800 132 317 or contact the National Community Initiatives Coordinator. Student Guide 23
GET INVOLVED! STUDENT REPRESENTATIVES STAY CONNECTED Student Representatives are here to support Keep in touch so you don’t miss out on important the interests and voice of all students. announcements, major campus events, and more They represent the student voice at senior opportunities to get involved: Institute meetings, raising student concerns and providing feedback about course, @williamanglissinstitute administrative processes, and student life. Get in contact with your representative at /williamanglissinstitute studentrep@angliss.edu.au. /ssswai If you’re interested in applying to be a Student Representative, check mywai.angliss.edu.au/ss/ student-representatives for when applications open. These roles are volunteer positions provide you with the experience to develop skills in leadership, communication, and problem-solving. ANGLISS VOLLIES For students, by students. Angliss Vollies are students who work with the Student Services team to contribute toward a fun and inclusive community, both on and off campus. Lead events, meet new students (and friends), gain training in leadership and communication, build your practical experience while studying, and nab a Certificate of Appreciation at the end of the semester. This is an unpaid volunteer opportunity. Email studentservices@angliss.edu.au to find out how you can apply and for more info. 24 William Angliss Institute
STUDENT SERVICES FREE BREAKFAST TUES & THURS 7:45AM - 9:30AM STUDENT LOUNGE FB.COM/SSSWAI
HEALTH, SAFETY & SECURITY MEDICAL CENTRE ACCIDENTS/INJURY Building C, Level 2 Any accident resulting in personal injury that (03) 9606 2208 occurs on Institute premises must be recorded in reception@waimedicalcentre.com.au the Injury Register. If a student has an accident on campus they should report it immediately The Medical Centre offers a bulk billing, fully to an Institute staff member who will fill out an confidential service to all students. International Injury, Accident and Hazard Form. The form students with a valid Overseas Student Health must be provided to the Human Resources Cover (OSHC) card can also see the doctor at department by a staff member within 24 hours of no additional cost. A Medicare or OSHC card the incident. is required for an appointment. A full range Apprentices and students attending classes of medical services are offered at the Medical as directed by their employers are covered by Centre, including pregnancy testing and advice, their employer’s WorkCover insurance while pap smears and contraception, pathology testing, at the Institute. Details of student’s place of health checks, dietary advice, referrals and employment should be given to treating doctors travel medicine. and hospitals. An employer must be notified as soon as possible after an accident that has Opening hours required medical attention. Monday to Friday: 8:00am – 6:00pm If you have sustained an injury that impacts on your ability to engage with your course please FIRST AID contact the Disability Liaison Officer (pg 22). If first aid is required, contact Reception (Building A, Ground Floor) by pressing 9 on any Institute telephone handset or (03) 9606 2111, or SECURITY contact Security on (03) 9606 3704. All buildings at the city campus of the Institute are under constant security surveillance. The location of first aid kits are marked on the Students should be aware that whilst on Institute Emergency Evacuation Maps posted throughout premises, video surveillance cameras are in use. the Institute. The Institute also maintains However, it is in the interest of all students to defibrillator equipment for use in the event of a protect their personal property at all times. cardiac arrest. Lost property can be reported using an Incident The Institute First Aid Room is located in Report Form available from Reception. Building C, Level 1 within the Student Lounge. Trained security officers patrol the campus Contact during opening hours for the safety of the the Student Services office or Security if access community and William Angliss Institute is required. property. Any incidents or suspicious activity should be reported to Security immediately on (03) 9606 3704. In a life threatening emergency, always call 000 first. 26 William Angliss Institute
HEALTH, SAFETY & SECURITY EMERGENCY EVACUATION PROCEDURES PROPERTY In the event of an emergency evacuation, the You must look after your personal belongings as Institute has TWO alarms. the Institute does not accept responsibility for the loss of personal belongings. Security Officers The FIRST ALARM is an ALERT ALARM (beep, are present on site and patrols are conducted beep, beep) - prepare to evacuate and be on alert throughout the day and night. All incidents of for an evacuation announcement. theft, forced entry, fire, malicious damage and the EVACUATION ALARM (whoop, whoop, whoop) like must be reported using an Incident Report – you must evacuate (get out of the building) and form. make your way to the assembly area. You will be You will be held responsible for, and will be directed by the Fire Wardens wearing the yellow required to make good, any damage you may have fluoro vest to where the assembly area is located. caused to apparatus and equipment or to the The Institute’s Assembly Area is Flagstaff structure and fittings of the Institute buildings Gardens. Do not use lifts when evacuating. Do due to negligence. not re-enter the building until instructed to do Any damage caused to property, including so. Information about emergency evacuation is emergency service equipment, by a student will available on Evacuation Diagrams and Standard be reported to police for appropriate action. Fire Orders which are posted in prominent locations throughout the Institute. Please report any visible damages to property to a staff member for follow up by Property Services. Personal Emergency Evacuation Plans (PEEP) Lost Property The Institute is required to prepare individual Personal Emergency Evacuation Plans (PEEP) Any personal property found on campus for each student who may have difficulty using can be handed into Lost Property at Reception the stairs or requires assistance to evacuate (Building A, Ground Floor) and items will be the building during an emergency evacuation. disposed of at the end of each semester. The PEEP is designed to ensure that the person requiring assistance is aware of the Institute’s procedures for managing their safe egress during an evacuation. The PEEP is developed for the individual in consultation with the Disability Liaison Officer. Student Guide 27
ON-CAMPUS FACILITIES FOOD CLUB CHEF The following food outlets are available on Textbooks, uniforms, merchandise, and campus: equipment can be purchased from our on campus Club Chef (Building A, Ground Floor). Angliss Bistro* Building D, Ground Floor Contact Club Chef on (03) 9642 3621. Angliss Restaurant* Building E, Ground Floor WHERE TO SECURE YOUR BIKE The Bakeshop Building D, Ground Floor Bicycle racks are located in the courtyard area near La Trobe Street and outside Building E in Café 555 Little Lonsdale Street. Bikes should be securely Building A, Ground Floor locked. Bike parking outside of marked spaces is *The Bistro and Restaurant are staffed by not permitted. students, and are learning environments. As such open times may vary, and are subject to class scheduling. CAR PARKING The Institute does not have any on-site parking facilities for students and it is recommended that BREASTFEEDING students use public transport. A private space is available in the Student Lounge There is limited metered parking available on (Building C, Level 1) for breastfeeding mothers. La Trobe Street, Little Lonsdale Street, and Visit Student Services for access. Spencer Street (carefully check parking restrictions and rates). CHILD CARE Child care services are not available on campus. LOCKERS Wellbeing and Counselling Services (Building C, Lockers are provided for students to store their Level 2) can provide resources on other services uniforms and equipment. There are a limited and locations. number of lockers available and are provided on a first come, first served basis. Lockers are cleared CHANGE ROOMS by Security staff at the end of each year with prior notice. Items found in lockers will be moved to Lost Change rooms are located in Building D, Ground Property (pg 27). Floor and Building E, Level 1. Students are required to provide their own lock. You are not permitted to change in toilets or Combination locks are highly recommended as they in corridors as it is unhygienic and culturally are more secure. insensitive. The Institute will not accept responsibility for belongings lost or stolen from your locker. It is RETREAT SPACES highly recommended you do not leave valuable items in your lockers. Male and female retreat spaces are provided in Building D, Ground Floor as a space for quiet contemplation or prayer. 28 William Angliss Institute
ON-CAMPUS FACILITIES SMOKING ON CAMPUS Smokers are restricted to the following areas: The Institute’s buildings, entrances and traffic • La Trobe Street Courtyard ways must remain free of tobacco smoke and • Little Lonsdale Street garden area, rear of vapour from e-cigarettes; smoke free zones Building E apply within 5 metres of all building entrances to the Institute. For the safety of all employees, GREEN WAI students and visitors, smoking or use of e-cigarettes in any enclosed areas of the Institute The Institute is committed to reducing its carbon is strictly forbidden. footprint, improving sustainable practices and promoting a healthy environment for our staff ‘No smoking signs’ are displayed throughout and students. Visit mywai.angliss.edu.au/ss/ the Institute and appropriate bins and ashtrays green-wai for more information. are supplied for smokers in suitable outdoor locations. Student Guide 29
STUDENT DISCOUNT 20% off for current students Discount is applied to the total food bill when dining at the Angliss Restaurant or the Angliss Bistro (subject to availability). Bookings are essential: e goodfood@angliss.edu.au t 03 9606 2108 This discount is not valid for Great Chefs program or other special events.
YOUR RIGHTS & RESPONSIBILITIES While studying at William Angliss Institute, you have an obligation to adhere to the expectations as outlined in the Student Code of Conduct and Institute policies. Students are expected to read and understand all these policies, which are in place to protect you as a student. The Student Code of Conduct is available on myWAI and policies can be found on angliss.edu.au/policies. interfering with someone’s personal property STUDENT CODE OF CONDUCT • or work equipment During your time at the Institute, you are • deliberately excluding or isolating someone expected to meet the Standards of Behaviour • psychological harassment outlined in the Student Code of Conduct. Failure • assigning meaningless tasks unrelated to the job to do so will result in disciplinary procedures. • giving people impossible assignments e.g. For serious breaches this may involve permanent setting up someone to fail expulsion from the Institute and, in cases of • deliberately withholding information that is suspected criminal activity, may involve referral vital for effective performance of the matter to the relevant law enforcement Some conduct is considered a criminal matter authority. Illegal activities on campus, including and will be referred to the police. These include dealing in drugs or carrying weapons, are strictly physical assault, stalking, threats to harm forbidden and will be referred to Institute someone and damage to property. In Victoria, Security and the police as appropriate. certain forms of serious bullying including Where alleged misconduct threatens either conduct that is intended or could reasonably be staff or student wellbeing, or the integrity expected to cause the victim physical or mental of the Institute’s network, students may be harm (including self harm) is also considered a suspended by the relevant Program Leader or criminal matter. Associate Dean (HE Operations) for a period If you are being bullied or have witnessed of not more than 15 days during which time an bullying, seek assistance from any staff member. investigation into the breach must commence. In an instance where an international student More information is listed on is allegedly involved in the act of misconduct angliss.edu.au/policies (Student Misconduct). the International Office must be notified immediately, if the student is to be suspended, and reported to the Department of Home Affairs. EQUAL OPPORTUNITY All students have a right to equal opportunity BULLYING in their education. The Institute is committed to providing a learning environment free from Bullying and harassment of students and staff is discrimination on the basis of age, marital or not tolerated at William Angliss Institute. relationship status, race, sexual orientation, disability, pregnancy, parenthood, religious or Bullying is repeated, unreasonable behaviour political beliefs, gender identity and intersex directed towards another person who creates a status. risk to their mental or physical health and safety. It can include but is not limited to: The Institute has policies and procedures for dealing with discrimination and sexual • verbal abuse harassment, and will ensure that any complaints • online harassment are dealt with promptly and effectively. • spreading rumours or innuendo about someone Student Guide 31
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