2020 Half year results presentation - First 6 months ended 30 June 2020 - Bupa
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Bupa Half year results 2020 Half year results presentation Agenda Section 1 Overview Section 2 Market Unit performance Section 3 Financial review Section 4 Outlook and operating priorities Section 5 Questions and answers Joy Linton Gareth Roberts Gareth Evans Chief Financial Group Financial Group Treasurer Officer Controller 2 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Full year results 2019 Section 1 Overview Joy Linton Chief Financial Officer 3 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Half Year 2020 Group overview Results reflect disruption in health provision and aged care caused by COVID-19, and reduced investment earnings – which more than offset improved profit in insurance Revenue Statutory profit before Underlying profit before taxation taxation Principal drivers of underlying performance: • Improved profit performance in insurance £5.8bn £153m £140m businesses where restrictions on access to -3% AER 2019: £207m AER -28% AER hospitals for elective treatment reduced claims. 0% CER -26% CER • Health provision businesses significantly impacted by closures due to government- mandated lockdowns. Solvency II capital coverage Net cash generated from Ratings • Reduced occupancy in care homes which were ratio1 operating activities Moody’s senior debt rating negative outlook closed to new admissions. at2 169% £843m A3 • Lower investment returns due to comparatively 2019: 159% 2019: £389m AER lower interest rates. Fitch senior debt rating downgraded to3 BBB+ 1 The 2020 Solvency II capital position, SCR and coverage ratio are estimates and unaudited. 2 Moody’s placed on negative outlook on 9 April 2020. 3 Fitch rating downgrade on 31 March 2020. 4 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Half Year 2020 Group overview COVID-19 near-term impact and response • In health insurance, we accelerated our telehealth and digital healthcare services. We took targeted actions to support customers. • In health provision, our hospitals and clinical staff supported the national public health response across different countries. Restrictions affected dental and clinics. • In aged care, we supported and cared for residents and their families, while ensuring our people could work safely. Our people have played a huge part in the COVID-19 response, supporting customers and contributing to the national responses, both on the frontline of health and care, and in working from home. 5 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Half Year 2020 Group overview Strategic progress Our purpose Our strategic pillars of customer, people and performance, were Helping people live longer, healthier, happier lives important foundations for our response to the pandemic. Our vision • Our ongoing programme of investment in technology The most trusted health insurer and provider capabilities enabled us to accelerate our digital and telehealth Our pillars services, safely. • Our scale and global footprint, and more streamlined organisational structure helped ensure business continuity People make the Strong and Passionate about sustainable and operational resilience. our customers difference performance • In June, we improved our debt maturity profile through two bond issues together raising £650m. • In June, we announced the agreement to increase our Our goals Top market Customer Dental Innovation Financial shareholding in Bupa Arabia by 4% to 43.25%, subject to growth growth discipline position regulatory approvals. Our values • Total number of health insurance customers increased from Accountable Caring Courageous Authentic Open Passionate Extraordinary 17.5m to 18m. 6 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Full year results 2019 Section 2 Market Unit performance Joy Linton Chief Financial Officer 7 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Australia and New Zealand Results affected by occupancy challenges and costs in Australian aged care • Health Insurance: Revenue was marginally down Operating environment Revenue Revenue by Business and underlying profit in line with prior year. Launched • Australia and New £2,238m 3 4 a hardship scheme and used telehealth to support Zealand economies (2019 HY: £2,153m CER) customers. impacted by COVID-19 2 -1% AER • Health Services: Revenue growth driven by new despite relatively short initial lockdowns. Further 4% CER Australian Defence Force contract. Underlying profit wave now in parts of declined due to the suspension of dental, optical and Australia. Underlying profit audiology services. 1 • Impacts of pandemic • Australia Villages and Aged Care: Loss due to challenging all £49m 1. Bupa Health Insurance 79% reduced occupancy and increased staff costs. businesses, particularly (2019 HY: £75m CER) 2. Bupa Health Services 11% health provision. -38% AER 3. Bupa Villages and Aged Care Occupancy 82% (HY 2019: 88%). Australia 7% • Australian private health -35% CER 4. Bupa Villages and Aged Care New Zealand 3% • New Zealand Villages and Aged Care: Revenue insurance sector facing increased despite COVID-19 impact on occupancy. pressures. Affordability Combined operating ratio1 front of mind for Bupa HI Pty Ltd (Australia) customers, with sector reform a government HY 2020 95%2 priority. HY 2019 95% 1 Combined Operating Ratio is an alternative performance metric for insurance businesses. It is calculated based on incurred cl aims and operating expenses divided by net earned premiums. 2 Bupa HI Pty Ltd (Australia): based on S.05.01 Prudential Regulation Authority (SII) form (estimated and unaudited) 8 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Europe and Latin America Marginal growth in revenue and stable underlying profit • Sanitas Seguros: Solid revenue growth. Underlying profit Revenue Revenue by Business grew due to lower claims. Operating environment 10 • Sanitas Dental: Revenue and underlying profit down. £1,827m 8 9 1 Majority of centres were closed due to lockdowns. • Spain: COVID-19 (2019 HY: £1,782m CER) 7 impacting economy. -3% AER • Sanitas Hospitales: Revenue declined during lockdown. • Poland: Economy +3% CER Underlying loss driven by the temporary suspension of projected to fall with 6 elective treatments. rising inflation. 2 Underlying profit 3 • Sanitas Mayores: Decline in revenue and a small • Turkey: Positive outlook 5 4 underlying loss due to reduced occupancy levels at 78% with economy predicted £73m 1. 2. Sanitas Seguros 33% Sanitas Dental 4% (HY 2019: 95%). to recover in 2021. (2019 HY: £72m CER) 3. Sanitas Hospitales and New • LuxMed: Revenue growth and stable profit. • Latin America: Political 0% AER Services 5% and economic 4. Sanitas Mayores 4% 1% CER 5. Bupa Chile 24% • Bupa Acıbadem Sigorta: Performed well. uncertainty triggered by 6. Bupa Global Latin America 8% the pandemic expected 7. LuxMed 11% 8. Bupa Acıbadem Sigorta 6% • Bupa Chile: Decline in revenue and underlying loss in to continue. Combined operating ratio1 9. CarePlus, Brazil 5% hospitals and clinics business. Strong revenue and profit in 10. Bupa Mexico 0% Sanitas S.A. de Seguros (Spain) health insurance due to lower claims. HY 2020 84%2 • Care Plus: Good revenue growth, stable profit. HY 2019 90% • Bupa Mexico: Improved results. • Latin America: Improved underlying performance. 1 Combined Operating Ratio is an alternative performance metric for insurance businesses. It is calculated based on incurred cl aims and operating expenses divided by net earned premiums. 2 Sanitas S.A de Seguros (Spain): Prepared under local GAAP (unaudited). 9 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Bupa Global and UK Results reflect impact of COVID-19 in provision and aged care businesses Revenue Revenue by Business • UK Insurance: Revenue up on an underlying basis 5 driven by growth in customer numbers, offset by Operating environment £1,532m 4 commitment to pass back exceptional financial • Lockdown restrictions (2019 HY: £1,652m CER) benefit to customers and investment in telehealth. lifting with businesses 3 -7% AER 1 • Bupa Global: Revenue stable and underlying profit and health services -7% CER grew reflecting favourable claims. reopening to customers. 2 • Dental Care: Revenue reduced and reported an Underlying profit • Concerns about a 1. Bupa UK Insurance 46% underlying loss due to temporary closure of practices. second wave of £22m 2. 3. Bupa Global 27% Bupa Dental Care 11% • Care Services: Revenue down and reported an COVID-19 and the timing of longer term (2019 HY: £52m CER) 4. Bupa Care Services 12% underlying loss due to the impact of COVID-19. -56% AER 5. Bupa Health Services 4% recovery. Occupancy 78% (HY 2019: 87%). -58% CER • Economic uncertainty • Health Services: Performance down due to around the future EU- temporary closure of clinics. UK trading relationship Combined operating ratio1 and trade agreements Bupa Insurance Ltd (UK) with other countries. HY 2020 94%2 HY 2019 95% 1 Combined Operating Ratio is an alternative performance metric for insurance businesses. It is calculated based on incurred cl aims and operating expenses divided by net earned premiums. 2 Bupa Insurance Limited: Prepared under local GAAP. Excludes our Irish insurer, and our associate, Highway to Health (GeoBlue). 10 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Other businesses Revenue stable and underlying profit up mainly due to growth in Bupa Arabia Bupa Arabia Max Bupa Bupa Hong Kong Segmental performance • Revenue stable at £243m. • Underlying profit up 89% to £34m, mainly reflecting the growth in Bupa Arabia. • Seeing increase in • Agreement to • Launched new flagship demand for health increase shareholding product Bupa Hero. insurance from young by 4% to 43.25%, • Accelerated digital virtual people due to COVID-19. subject to regulatory services for health • Integration with new approvals. insurance and health partner, True North, • Renewed significant centres. progressing well. SABIC contract. 11 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Full year results 2019 Section 3 Financial review Gareth Roberts Gareth Evans Group Financial Group Treasurer Controller 12 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 HY 2020 Financial overview Financial highlights Solvency II capital Statutory profit Underlying profit coverage ratio1 before taxation before taxation 169% £153m £140m FY 2019: 159% HY 2019: -28% AER £207m AER -26% CER 1 The 2020 Solvency II capital position, SCR and coverage ratio are estimates and unaudited. 13 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 HY 2020 Financial overview Results reflect the disruption caused by COVID-19 although operational impacts vary by business and by geography Revenue Underlying profit before taxation1 Combined operating ratio2 HY 2020 £5.8bn HY 2020 £140m HY 2020 92% HY 2019 (CER) £5.8bn HY 2019 (CER) £190m HY 2019 95% -3% AER -28% AER +0% CER -26% CER • Revenue was broadly flat year on year at CER. • Underlying profit declined by 26% at CER. • The Group’s combined operating • Health insurance grew by 1%, driven by the • For our largest line of business, health insurance, ratio decreased by 3 ppts to 92%. acquisition of Bupa Acıbadem Sigorta in 2019 underlying profit was up given the reduced levels of • The improvement is a result of the lower and growth in our health insurance businesses in claims since the outbreak of COVID-19. claims due to disruption on elective Spain, Chile, Brazil and Hong Kong. healthcare procedures from COVID-19. • Central expenses and net interest margin were • Our provision and aged care businesses saw £38m, higher than the prior year (£27m) as declines of 2% and 4% respectively as the comparatively lower interest rates adversely impact of COVID-19 resulted in the closure of impacted investment returns. clinics and significantly reduced occupancy rates, primarily because of admissions restrictions. 1 Underlying profit is a non-GAAP financial measure. This means it is not comparable to other companies. Underlying profit reflects our trading performance and excludes a number of items included in statutory profit before taxation, to facilitate year-on-year comparison. These items include impairment of intangible assets and goodwill arising on business combinations, as well as market movements such as gains or losses on foreign exchange, on return-seeking assets, on property revaluations and other material items not considered part of trading performance. 2 Combined Operating Ratio is an alternative performance metric for insurance businesses. It is calculated based on incurred cl aims and operating expenses divided by net earned premiums. The Group combined operating ratio is calculated based on the S.05.01 Prudential Regulation Authority (SII) form (estimated and unaudited). 14 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Statutory profit Statutory profit before taxation was £153m HY 2020 HY 2019 (AER) £m £m Underlying profit before taxation 140 195 Net loss on disposal of businesses and transaction costs on (5) (5) business combinations Net property revaluation gains 10 8 Realised and unrealised foreign exchange gains/(losses) 14 (9) (Losses)/gains on return seeking assets, net of hedging (5) 24 Group non-underlying items (1) (6) Total non-underlying items 13 12 Statutory profit before taxation 153 207 15 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Solvency1 Solvency coverage ratio remains within capital risk appetite HY 2020 Solvency position Solvency II capital coverage ratio • Capital coverage at the half year was 169% (10 ppts above 2019 FY) with surplus over Group SCR of Own Funds £4.2bn HY 2020 169% £1.7bn. Solvency Capital • The planned purchase of an additional 4% £2.5bn Surplus £1.7bn FY 2019 159% Requirement shareholding in Bupa Arabia which is expected to Risk sensitivities2 complete in August 2020, along with the call of the Tier 1 bond in September 2020 will decrease the coverage Solvency Coverage Ratio 169% ratio by around 4% and 13% respectively. Property values -10% 154% • Our market risk sensitivities remain relatively low and Loss ratio worsening by 2% 162% COVID-19 has not changed our position on that materially. Interest rate -100bps 165% • Property, principally in the form of care home, hospital Group Specific Parameter (GSP) 3 + 0.2% 167% and clinic assets, remains the most sensitive risk to our Credit spreads +100bps (no credit transition) 167% capital coverage. Pension risk +10% 169% • We intend to operate within a capital working range of 140% to 170% of SCR in normal conditions. Sterling depreciates by 10% 169% Equity markets - 20% 169% 1 The HY 2020 Solvency II capital position, SCR and coverage ratio are estimates and unaudited. 2 While this table only shows the impact of individual stresses, it is a helpful illustration of the relatively low risk inherent in our capital base. Group Specific Parameter (GSP) is substituted for the insurance premium risk parameter in the standard formula, reflecting the Group’s own loss experience. 3 16 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Solvency Movement in Solvency II capital surplus from FY 2019 to HY 2020 80 20 350 40 140 1,740 80 20 1,450 1 2 Solvency Operating Cost of debt Net capex M&A activity Tier 2 sub debt Tiering restrictions Other Solvency surplus capital financing surplus FY 2019 HY 2020 1 Operating capital of £140m includes adjusted IFRS comprehensive income, reflecting SII valuation differences and the exclusion of non-operating items. 2 Other includes the effect of market movements including changes in FX and economic parameters. 17 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Cashflow Net cash generated from operating activities up £454m Net cash generated from operating activities • Net cash generated from operating activities increased HY 2020 £843m by £454m to £843m as a result of the delayed claims in the first half due to COVID-19 disruption to elective healthcare procedures and previously-disclosed one-off HY 2019 (AER) £389m tax settlement with the Australian Taxation Office in 2019. +117% at AER . 18 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Funding Leverage higher at HY 2020 following bond issues, liquidity strong Leverage ratio1 Debt call/maturity profile • Drawings under the revolving credit facility reduced to zero at 30 June 2020 (FY 2019: £m 1000 HY 2020 £230m). 27.3% Bupa Finance plc Senior • Fitch downgraded Bupa’s credit ratings in March Bupa Finance plc Tier 2 Subordinated and Moody’s put our ratings on negative outlook in 800 Bupa Finance plc Tier 1 Subordinated FY 2019 25.1% April. We continue to liaise closely with both perpetual guaranteed agencies. Bank facilities 600 HY 2019 24.3% • Leverage up at 27.3% (FY 2019: 25.1%). • Leverage would be 34.4% (FY 2019: 32.7%) when 400 IFRS 16 lease liabilities are taken into account. FY 2018 23.5% • The increase in leverage is primarily due to the 200 timing of the bond issues and the temporary HY 2018 24.5% grossing up of the balance sheet in advance of the September 2020 call date and June 2021 bond 0 2 maturity. 2020 2021 2022 2023 2024 2025 2026 >2026 1 Leverage is calculated based on gross debt (including hybrid debt) divided by gross debt plus equity. 2 Call date on Bupa Finance plc Tier 1 Subordinated perpetual guaranteed £330m bond. 19 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Cash and financial investments Investment volatility remained relatively low through H1 Cash and investment portfolio HY 2020 Cash and investments by credit rating (%) • £5.0bn cash and financial investments.
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 2020 Group highlights – Environmental Social and Governance (ESG) Our ESG agenda Remain focused on Bupa Australia Increased health improving ESG Health Foundation and wellbeing rating which was extended support for our upgraded to BBB in partnership with people during December 2019 Kids Helpline to COVID-19 support the Wellbeing @ School programme Launched global Bupa Foundation Provided a range of Healthy announced three support to Communities year partnership communities Fund to support with Mind, the affected by COVID- long term flagship mental health 19 programmes charity, and work with educators 21 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Full year results 2019 Section 4 Outlook and operating priorities Joy Linton Chief Financial Officer 22 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 Outlook and operating priorities A resilient business well-placed to navigate the uncertain operating environment • Well-placed to navigate the uncertain operating environment caused by COVID-19. • Underlying profit from our businesses is on track to meet pre-pandemic expectations for the full year: o Health insurance customers increased in first half. o Activity is recovering in health provision businesses. • A strong solvency position, a solid balance sheet and healthy cashflow. • Investing in our people’s safety and wellbeing. • Continue investing in organic growth in our chosen markets, in technology capabilities and operational resilience. • Prioritising investment in digital and virtual health and enhancing our services in health and wellbeing, particularly mental health. • . 23 / 31
Section 1 / Section 2 / Section 3 / Section 4 / Section 5 Bupa Half year results 2020 2020 half year results presentation Q&A Section 1 Overview Section 2 Market Unit performance Section 3 Financial review Section 4 Outlook and operating priorities Section 5 Questions and answers Joy Linton Gareth Roberts Gareth Evans Chief Financial Group Financial Group Treasurer Officer Controller 24 / 31
Further information Information For further information email: ir@bupa.com www.bupa.com/Corporate/ our-performance Investors Please get in touch: ir@bupa.com 25 / 31 25
Appendix 26 / 31
Bupa Half year results 2020 Appendix Bupa Group Bupa's purpose is helping people live longer, healthier, happier lives. • Founded in 1947, Bupa is a private company limited by guarantee. With no shareholders, our customers are our focus. We reinvest profits to benefit our current and future customers. • We provide health insurance to 18m people around the world. We have health provision businesses and we also provide residential aged care services in selected markets. • Over the past 70 years, our global footprint has grown from our origins in the UK to Australia, Spain, Poland, Chile, New Zealand, Hong Kong, IPMI: We also offer international private Turkey, the US, Brazil, the Middle East and Australia and Europe and Latin Bupa Global medical insurance (IPMI) for cover in most countries, including through our associate Ireland. We have valuable partnerships with our New Zealand America and UK business Highway to Health (GeoBlue) in the US. associate businesses in Saudi Arabia and India. In China, we have a representative office in Bupa Hong Kong Beijing and an integrated medical centre Associate businesses in India in Guangzhou. and Saudi Arabia For full list of businesses see Appendix Slide 29. 27 / 31
Bupa Half year results 2020 Appendix Business mix Bupa in the context of the wider insurance market Health insurance1 We are primarily a health insurer. Health insurance accounts for 74% of our total revenue with 18m insurance customers worldwide. Motor Specialist Life Personal Strong domestic health insurance presence in: UK, Australia, Spain, Saudi Arabia, Chile, Hong Kong, P&C Turkey, India and Brazil2. Lines International Private Medical Insurance through Bupa Global. Dental insurance: Australia, the UK, Spain, Chile, Poland, Hong Kong, Brazil and through Bupa Global. Provision We are also a health provider. Health provision accounts for 18% of our total revenue, comprising around 370 health clinics, 20 hospitals and over 1,000 dental centres. Hospitals: Spain, Chile, Poland and one in the UK. Dental centres: UK, Ireland, Australia, Spain, Chile, New Zealand, Poland, Brazil and Hong Kong. Clinics: Spain, Chile, Poland, the UK, Brazil3, Hong Kong, Saudi Arabia, Australia, New Zealand and China. Aged Care Residential aged care accounts for 8% of total revenue. We provide aged care services in the UK, Spain, Australia and New Zealand. 1. We also provide travel insurance, cash plans, subscription products and third party administration arrangements in different markets. 28 / 31 2. We have a growing domestic health insurance business in Mexico. 3. We also have very small numbers of clinics in other Latin American countries including Peru and Bolivia.
Appendix Bupa Half year results 2020 Bupa’s footprint and Market Units Australia and New Zealand Europe and Latin America UK and Bupa Global Other Bupa Global Latin Bupa Saudi Hong Australia New Zealand1 Spain Poland Turkey Chile Brazil America Mexico UK Global2 Arabia3 India3 Kong China Funding Health insurance Pay-as-you-go Dental insurance Travel insurance Cash plans Health Clinics provision Hospitals Dental centres Optical and audiology 4 Aged care Care homes provision Retirement villages Australia and New Zealand Europe and Latin America Bupa Global and UK Other Australia: New Zealand: Spain: Chile: Saudi Arabia: Bupa Hong Kong: UK: Bupa Health Bupa Villages and Sanitas Seguros Bupa Chile Private health insurer, Health insurance and Bupa UK Insurance Insurance Aged Care New Sanitas Hospitales Bupa Arabia3, in provision. Brazil: Bupa Dental Care Bupa Health Services Zealand and New Services which we have a CarePlus Bupa Care Services Bupa China: Bupa Villages and Sanitas Dental 39.25% stake. We Bupa Health Services also have an interest Comprises our Aged Care Australia Sanitas Mayores Mexico: in MyClinic. representative office in Bupa Mexico IPMI: Poland: Beijing and an integrated Bupa Global2 Max Bupa:3 medical centre in LuxMed IPMI: Private health insurer Guangzhou. Bupa Global Turkey: in India, in which we Latin America Bupa Acıbadem hold a 44.42% stake. Sigorta 1 2 In addition to care homes and villages, New Zealand also has a brain rehabilitation business. Global international insurance available in most countries. Includes 49% stake in Highway to Health (GeoBlue) in the US. 29 / 31 3 Bupa Arabia and Max Bupa are associate businesses. 4 In Spain we also have day care centres.
Bupa Half year results 2020 Appendix Breakdown of borrowings HY 2020 FY 2019 HY 2019 £m £m £m £330m perpetual hybrid bond (guaranteed by Bupa Insurance Ltd) 349 345 362 £350m senior bond due 2021 350 350 349 £500m subordinated bond due 2023 503 502 502 £300m senior bond due 2024 309 302 301 £400m subordinated bond due 2026 397 397 396 £300m senior bond due 2027 299 - - £350m subordinated bond due 2035 346 - - Revolving credit facility - 230 295 Bupa Chile borrowings 172 184 183 Other 41 40 53 Total borrowings 2,766 2,350 2,441 30 / 31
Bupa Half year results 2020 Disclaimer: Cautionary statement concerning forward-looking statements This document may contain certain ‘forward-looking statements’. Statements that are not historical facts, including statements about the beliefs and expectations of The British United Provident Association Limited (Bupa) and Bupa’s directors or management, are forward-looking statements. In particular, but not exclusively, these may relate to Bupa’s plans, current goals and expectations relating to future financial condition, performance and results. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend upon future circumstances that may or may not occur, many of which are beyond Bupa’s control and all of which are solely based on Bupa’s current beliefs and expectations about future events. These circumstances include, among others, global economic and business conditions, market-related risks such as fluctuations in interest rates and exchange rates, the policies and actions of governmental and regulatory authorities, the impact of competition, the timing, impact and other uncertainties of future mergers or combinations within relevant industries. Such forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual future condition, results, performance or achievements of Bupa or its industry to be materially different to those expressed or implied by such forward-looking statements. Other than as required by law, Bupa expressly disclaims any obligations or undertakings to release publicly any updates or revisions to any forward-looking statements to reflect any change in the expectations of Bupa with regard thereto or any change in events, conditions or circumstances on which any such statement is based. To the fullest extent possible by receipt of, and using, this document, you release Bupa and each of its affiliates, advisers, directors, employees and agents, in all circumstances (other than fraud) from any liability whatsoever and howsoever arising from your use of this document. In addition, no responsibility of liability or duty of care is or will be accepted by Bupa or its respective affiliates, advisers, directors, employees and agents, for updating the document (or any additional information), correcting any inaccuracies in it or providing any additional information to any person. Accordingly, none of Bupa or its affiliates, advisers, directors, employees or agents shall be liable (save in the case of fraud) for any loss (whether direct, indirect or consequential) or damage suffered by any person as a result of relying on any statement in, or omission from, the document. Forward-looking statements in this document are current only as of the date on which such statements are made. Neither the content of Bupa’s website nor the content of any other website accessible from hyperlinks on Bupa’s website is incorporated into, or forms part of, this document. 31 / 31
You can also read