Advocating for Affordable Housing - FROM BEACON HILL TO CAPITOL HILL: Metro Housing Boston
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METRO HOUSING|BOSTON
SENIOR STAFF
Christopher T. Norris
Executive Director
Susan Nohl
Deputy Director
Rev. Anne M. Rousseau
Chief Financial Officer
Samentha Alphonse
Director of Human Resources
Carla Beaudoin
Director of Development FROM BEACON HILL TO CAPITOL HILL:
Brunette Beaupin-Jaramillo
Director of Leased Housing
Advocating for Affordable Housing
Kevin Donaher
Director of Inspectional and
Property Owner Services
Steven Farrell
Director of Communications & Policy
Akida Nau
Director of Information Technology
Maura Pensak
Director of Housing Supports
1411 Tremont Street,
Boston MA 02120-3401
MetroHousingBoston.org
FOLLOW US ON SOCIAL MEDIA
2019
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IMPACT REPORT
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FRONT COVER PHOTOS: METRO HOUSING|BOSTON
Top row: Congresswoman Katherine Clark, 2019 IMPACT REPORT
Suad - participant Editor: Steve Farrell
Third row: Congresswoman Ayanna Pressley,
Writer/Editor: Jeff Landis
Boston City Councilor Matt O’Malley (L),
Eileen - participant Photography: Bethany Versoy,
Bottom row: Joseph - participant, Steve Farrell, Jeff Landis
Congressman Joseph Kennedy, III, Graphic Design: Chris Schena,
Representative Kevin Honan Flow Creative Group, Inc.
3. ECONOMIC SECURITY Advocating Dear Friends,
for Affordable Welcome to Metro Housing|Boston’s FY19 Impact Report.
In metropolitan Boston, throughout Massachusetts, and
Housing
across the nation, far too many families – including low
income seniors, people with disabilities, veterans, and
families with children – struggle to keep roofs over their
2. HOUSING STABILITY heads as they experience homelessness. More families are
renting than ever before, and our nation’s investments
in affordable housing have not kept pace with the need.
As a result, rents are increasing for those across income
levels, impacting those with the lowest incomes
the hardest.
OUR MISSION
1. HOMELESSNESS PREVENTION A household in Massachusetts must now work 113 hours
Metro Housing|Boston mobilizes wide-ranging resources at the minimum wage of $12 an hour to afford a two
to provide innovative and personalized services that lead bedroom apartment.
families and individuals to housing stability, economic As we have for the past 36 years, Metro Housing remains
security, and an improved quality of life. committed to ensuring that everyone in Greater Boston
has a safe, accessible, and affordable home. Until then,
METRO HOUSING|BOSTON our job will not be complete.
Helps families and individuals In the following pages, you will learn about the impact
address their housing needs our commitment has on local families, and how Metro
Housing uses its position as a leader to advocate for
across the continuum toward favorable housing policies on the state and federal
economic security. levels. In the past year, Metro Housing officials met with
34 state elected officials, paid 16 visits to congressional
staff in Washington, D.C., met with many members of
the Boston City Council, and presented testimony on
affordable housing issues to the state legislature and
Boston City Council.
Metro Housing also extends its influence through other
channels. In FY19, we sponsored two community forums,
each attended by more than 100 people, on topics
METRO HOUSING|BOSTON BOARD OF DIRECTORS / As of June 30, 2019 such as housing availability for extremely low-income
households. We also produced two policy reports, one
on the impact of the Residential Assistance for Families
in Transition program and the other on the benefits of
CO-CHAIRS Nader Acevedo Langley Keyes Darryl Settles establishing colocation sites to reach people in their own
Elizabeth Gruber Hispanic American Institute Professor Emeritus, MIT Catalyst Ventures Elizabeth Gruber communities.
Bank of America Development
Stephen Adamo Joseph Kriesberg All of these activities heightened Metro Housing’s
Merrill Lynch Santander MACDC Geoffrey Sherman messaging to an even larger audience via social media,
Cynthia Lacasse Cedox Capital
Kevin Boyle Mary-Anne Morrison letters to editors, and published op-ed columns.
MassHousing Christopher T. Norris
Citizens Bank Retired, MA Department of Charles M. Smith
Housing and Community Eastern Bank In closing, we thank all of our generous donors who
VICE CHAIR Susanne Cameron continue to support our work in ensuring that everyone
Development
Robert Kaplan
JP Morgan Chase Donald E. Vaughan in Greater Boston has a place to call home. Whether it
State Street Global Peter Munkenbeck Burns & Levinson, LLP
Cassandra Clay Cynthia LaCasse is through a one-time gift, a recurring monthly gift, or a
Operations Munkenbeck Consulting
Professor Emerita, Michael Widmer program sponsorship.
CLERK
Boston University School Richard Muraida Retired President,
of Social Work Rockland Trust Massachusetts Taxpayers
Terry Saunders Lane Foundation
Lane Consulting Services Philip Dorman Jeffrey H. Packard
Greatland Realty Partners John Hancock EXECUTIVE DIRECTOR
TREASURER Financial Services Christopher T. Norris
Anne Rousseau Janet Frazier
Metro Housing|Boston Maloney Properties, Inc. Esther Schlorholtz
Boston Private
THOUGHT LEADERSHIP
Metro Housing completed two important
research projects in FY19: A Report on
the Residential Assistance for Families
FROM BEACON HILL TO CAPITOL HILL
FROM BEACON HILL TO CAPITOL HILL
in Transition Program and Colocations:
Integrating and Expanding Access to
Housing Services in Greater Boston.
The findings of the colocation report
were presented at a community forum.
Mike Kennealy, Secretary Metro Housing also cosponsored a forum
of Housing and Economic - opened by Secretary of Housing and
Senator Joseph Boncore Development Economic Development Mike Kennealy
- on a report by the Federal Reserve
Bank of Boston: The Growing Shortage
of Affordable Housing for the Extremely
Low Income in Massachusetts, the results
of which were covered in multiple media
features. Each forum was attended by
more than 100 people.
Metro Housing staff at U.S. Capitol
MEDIA
Local media coverage of Metro
Housing events, reports and forums,
as well as published letters to the
Executive Director Chris Norris with Leslie Reid of
editor and op-eds, help reach a
Madison Park Development Corporation
broader audience of influencers
Advocacy
who are in a position to advocate
for affordable housing issues. Media
POLITICAL ADVOCACY outlets covering Metro Housing
and Thought
included The Boston Globe, The Bay
During FY19, Metro Housing officials made State Banner, Banker & Tradesman,
several trips to Washington D.C., paying and WBUR radio. Social media also
16 visits to congressional staff members Panel of Colocation Forum plays an important role in advancing
Leadership
to brief them on the important affordable key policy messaging. In FY19, Metro
housing issues facing the families we serve. Housing increased its footprint in
Additionally, Congresswoman Ayanna this all-important influencer space
Pressley, Congressman Joe Kennedy III, with more than 800 new Facebook
and members of Congressman Stephen followers and more than 200 new
Lynch’s office visited our office in Roxbury followers on Twitter.
When investments are made in affordable Crossing. Members of Metro Housing’s
senior staff also met with Congresswoman
housing, investments are being made in people, Katherine Clark at her Medford office.
our communities, and America as a whole – from Just as important as our meetings with
federal officials were the briefings and
increased employment and economic mobility testimony presented to our city and state
to improved health and better education. officials. Metro Housing staff visited with
Boston Councilors At-Large Michele Wu,
Congressman Stephen Lynch, center
Althea Garrison, and Annissa Essaibi
Metro Housing|Boston ensures that those George, City Council President Andrea
investments are made and uses its position as Campbell, and District 6 Councilor
Matt O’Malley. Metro Housing officials
a leader to advocate for housing policies at presented oral and written testimony
the city, state, and federal levels that benefit to the Boston City Council and state
legislature on various housing issues,
households with extremely low incomes. including the City Council affordable
housing pipeline and Governor Baker’s
Housing Choice Bill. Metro Housing and
the Regional Housing Network also Congresswoman Katharine Clark, center, in blue
welcomed Joint Housing Committee
Co-Chairmen Joseph Boncore and Kevin
Honan to their State House advocacy day
in March.
Boston City Councilor At-Large Michelle Wu, 2nd from left
Page 3 2019 IMPACT REPORT 2019 IMPACT REPORT Page 4
For the first
OUR PROGRAMS time in more
than 18 years,
AND THEIR IMPACT
HOMELESSNESS PREVENTION
HOMELESSNESS PREVENTION
Bill has a place
to call home.
RESIDENTIAL ASSISTANCE FOR
FAMILIES IN TRANSITION (RAFT)
The state-funded RAFT program is a
Sylvia has done so much. I can’t
tool used by the HCEC team to provide
eligible households up to $4,000 per imagine what we would have
12-month period. RAFT lets families stay
in their homes, helps them move out of
done. We love her like a sister.”
homelessness into new apartments, keeps – SUAD
utilities on, and stabilizes families.
$
4.4M TOTAL FUNDS
DISTRIBUTED IN
FY19
Suad’s mother has been a
1,710 families & individuals
received RAFT assistance
SPECIALIZED INTENSIVE
guiding force in her recovery.
PROGRAMS & SERVICES (SIPS)
$
2,599 average benefit
received
Specialized Intensive Programs & Services start
with a comprehensive assessment of need and
Stable Housing Leads to Recovery
A Home At Last
continue with supports that range from assistance
METRO HOUSING ALSO
BILL’S STORY with navigating service systems to gaining access
to mental health, medical and/or substance use SUAD’S STORY
PROVIDED ASSISTANCE TO: Bill had a fairly typical the security deposit. He was resources. It also incorporates practical hands-on
childhood growing up in referred to Interfaith Social help with daily living, as well as financial and legal Suad was a young woman living through the Continuum of
Braintree, going to school Services in Quincy, one of advocacy. The intensive, personalized and at-home in Africa and building a life for Care (COC) program. COC is
468
BOSTON
Through various flexible
homelessness prevention
and hanging out with his
friends. While still a teenager,
Metro Housing’s colocation
partners, and he was
focus is pivotal in engaging clients and stabilizing
them in their homes and communities.
herself when she was violently
attacked in 2016. Badly burned
designed to assist individuals
and families experiencing
programs – Moving to
however, he was in a serious introduced to Darnell Wallace, on her face and body by acid, homelessness with services to
FAMILIES Provided As a Result
Work, Emergency Solutions motorcycle accident that left Outreach Case Manager at Suad came to Boston with her help them move into permanent
Services to Conducted
Grant, Flex Funds – using
a variety of city, state, and
him disabled and unable to
work. Bill lived with his family
Metro Housing.
203 1,341 98% mother to be treated at Mass
General Hospital.
housing. With help from her
extensive contacts, Sylvia
federal funding. for as long as he was able. Darnell met with Bill STABILIZED helped Suad find a beautiful,
and walked him through Individuals & field visits OR PLACED IN While living with a cousin in clean apartment in Mattapan
families NEW HOUSING Roxbury, Suad underwent more
Throughout the ensuing the process of applying with easy access to an MBTA
than 20 surgeries. Overcrowded
34 Through the Emergency years, Bill would stay where for financial assistance bus route.
Specialized Intensived Programs & Services conditions made her living
Assistance Fund: he could – rooming houses, through the Residential
relies heavily on private contributions. It continues situation difficult, and her “Suad is an extraordinarily
FAMILIES Supported primarily by friends’ couches, shelters Assistance for Families in to operate thanks to the generous support doctors insisted that she find a strong woman,” says Sylvia. “All
private contributions, the – but there were too many Transition program, known of corporations and individuals committed to
nights spent sleeping under as RAFT. Funded by the safe home environment before of the things she went through
EAF grants small payments preserving tenancy by providing services to those
a tarp in the woods or on a Commonwealth, RAFT any additional surgeries. – the move from Africa, the
to help those at imminent who need it the most.
mattress beside a bottle and provides short-term financial surgeries, the housing search -
risk of homelessness to Suad and her mother began she did with much grace.”
can redemption center. assistance to low-income their housing search, which was
remain housed or those
families who are homeless or made more difficult because of For now, Suad’s main focus
that are homeless to obtain Bill applied to the Housing at risk of becoming homeless. the need for an accessible home is to fully recover from her
housing. Choice Voucher Program – Bill received the assistance near public transportation. injuries. She is so grateful for the
commonly known as Section needed to cover his upfront
8 – more than 15 years ago excellent care she has received
costs, and he moved into his A property manager at the that she eventually wants to
and never gave up hope that new apartment. Old Colony apartments in
he would receive the rental go back to school to become a
If it wasn’t for the people at Interfaith South Boston referred Suad to nurse.
assistance he needed. Early in “My life has not been an easy Sylvia Kelly of Metro Housing’s
that put me in touch with Darnell at 2019, the Braintree Housing one,” says Bill. “Through all Specialized Intensive Programs Suad’s gratefulness does not
Authority notified Bill that of the low points, there were & Services program. stop with the medical care.
Metro Housing, I might still be living on an apartment in Quincy had always people willing to lend “Sylvia has done so much,” she
become available. a hand. If it wasn’t for the With assistance from the City
the streets. I am very grateful. people at Interfaith that put
says. “I can’t imagine what we
of Boston’s Department of would have done. We love her
With just his monthly me in touch with Darnell at Neighborhood Development,
– BILL disability checks as income, like a sister.”
Metro Housing, I might still be Sylvia was able to secure an
Bill could not afford all of the living on the streets. I am very emergency medical voucher
moving costs, such as first grateful.”
and last month’s rent, plus
Page 5 2019 IMPACT REPORT 2019 IMPACT REPORT Page 6
Joseph has
regained A Second Chance at Life
custody of
OUR PROGRAMS Provides Hope for the Future
Metro Housing was so his five-year-
old son and AND THEIR IMPACT EILEEN’S STORY
important to me during this
HOMELESSNESS PREVENTION
HOUSING STABILITY
is hopeful LEASED HOUSING
process. I don’t even want to that his other Rental assistance programs help
think about where I might be kids will soon make rent affordable by subsidizing
without their help. be reunited a portion of a household’s rent with
the household paying the remainder,
with their
– JOSEPH called their “rent share.” Metro
family. Housing|Boston administers a number
of rental assistance programs under
contract with various government
agencies.
The HOUSING CHOICE VOUCHER
PROGRAM, commonly known
as Section 8, is a federally funded
METRO HOUSING|BOSTON program for assisting very low-income
COLOCATION PROGRAM families, elders, and people with
Metro Housing partners with local Single Father Fights for his Kids – disabilities to afford decent and safe
housing. The MASSACHUSETTS
One Day at a Time
organizations and uses their expertise
to supply vital housing support services RENTAL VOUCHER PROGRAM
to residents who have low and moderate is a similar program funded by the
incomes. Through these collaborations with JOSEPH’S STORY Commonwealth of Massachusetts.
community organizations, residents access
multiple services convenient to where they Joseph had a home, his family, of sleep. He would often sleep
live, in familiar locations that are physically and a secure job. Life was good. at work prior to the start of his
shift or in his truck, spending Working hard and persevering with Metro
and culturally accessible. The colocation That life took a turn when
sites are possible in part through the weekends with his brother. Housing’s Keith Williams, Eileen moved into a
Joseph’s girlfriend, the mother IN FY19,
generous support of Bank of America. of his three young children, In late 2018, Joseph was referred new apartment in Weymouth with her daughter.
METRO HOUSING|BOSTON
developed medical challenges to CONNECT in Chelsea, one of
PROVIDED RENTAL
14 which made her unavailable to
the family. Joseph became the
Metro Housing’s colocation sites.
There he met Blanca Gomez, ASSISTANCE TO MORE THAN
68%
Eileen comes from a family of When her daughter’s father
COLOCATION primary caretaker of his children, Colocation Case Manager, and firefighters, so it is no surprise passed away, Eileen regained
SITES
INCREASE IN two of whom had serious medical the two of them worked together
10,000 HOUSEHOLDS that she was able to channel custody – the jumpstart she
1,977 FAMILIES SERVED
SINCE FY18
conditions, requiring many doctor
visits and specialized care. To
to find a new home and bring his
family back together.
bravery and courage to fight the needed to seek sobriety.
7,929 via federally-funded many battles she has faced in
FAMILIES support them, Joseph had a full- rental assistance such as her lifetime. “Since I got my daughter back,
SERVED time job as a security officer, but “Joseph would do anything for I have not touched anything.
Housing Choice Voucher
HOUSING STABILITY
he missed a lot of work to tend to his kids,” says Blanca. “Together, Eileen was living at St. Mary’s I won’t touch anything,” says
Program (Section 8) and
his children’s medical care. When we applied for every housing Center in Dorchester with her Eileen. “My daughter deserves
Continuum of Care
204 he didn’t work, Joseph didn’t get opportunity available. He was then 14-month old daughter better. I deserve better.”
2,185
paid, and he eventually fell behind doing his own research and via the Massachusetts after her child’s father left her,
in rent. attending parenting classes.” Rental Voucher Program penniless and unable to pay In 2018, Eileen found herself
the rent. After 10 months at on the brink of eviction due to
Confronted with mounting family, Blanca learned of a three- discrepancies in her heating oil
the shelter, Eileen moved into
bedroom apartment. Joseph bills and was referred to Metro
58% 42% 24%
home, and work pressures, an apartment in Quincy with
Joseph experienced a parent’s quickly applied – and was chosen! Housing. Through the hard work
assistance from the Continuum
worst nightmare when his of Care program, which and perseverance of her case
“When you are not in the situation had a member had children had an elder
girlfriend’s condition worsened with a disability helps individuals and families worker, Keith Williams, and a
that I was in, you tend to take so
and his three young children experiencing homelessness with very understanding landlord,
much for granted,” says Joseph.
were removed from his home and services to help them move into Eileen moved into a new
placed in foster care. Soon after, Joseph recently regained custody permanent housing. apartment in Weymouth with
Joseph was evicted. of his five-year-old son and is her daughter.
hopeful that his other son and Soon after her move to Quincy,
Now a single father, Joseph was Eileen became involved in an “If I didn’t have Metro Housing
daughter will soon be reunited
laser-focused on getting his kids with their family.
If I didn’t have Metro Housing on abusive relationship and became on my side, I’d probably be dead
back. Without a stable home, addicted to drugs. Because of or in jail. I truly mean that,” says
however, this was going to be “Metro Housing was so important
my side, I’d probably be dead or Eileen. “They have helped me in
her addiction, she lost custody
very difficult. He spent his days to me during this process,” adds in jail. I truly mean that. They have of her daughter, who went to so many ways that I can’t even
searching for a new apartment Joseph. “I don’t even want to live with her father. Depressed explain.”
using all of the resources think about where I might be helped me in so many ways that I from losing her daughter, Eileen
available. He spent his nights without their help.” can’t even explain. – EILEEN fell deeper into her addiction.
working, often on just a few hours
page page X
Page X
7 2019 IMPACT REPORT 2019 IMPACT REPORT Page 8
Strong Partnerships Helpful in
We would never have been
Finding a Home OUR PROGRAMS
able to do this without HMLP
SUE SCIASCIA AND CARMEN MORALES AND THEIR IMPACT
HOUSING STABILITY
HOUSING STABILITY
and the highly professional,
considerate, and timely support PROPERTY OWNER SERVICES
of Jennifer Shaw and Susan In FY19, Metro Housing conducted more than
Shea at Metro Housing. 19,000 inspections, ensuring that renters in
subsidized apartments live in safe, decent
– VELINA BATCHVAROV homes. Staff also partnered with more than
4,700 property owners to offer a variety of
programs and services, and led workshops
for 253 property owners and managers in
areas such as Property Owner/Tenant Law,
Fair Housing, Section 8 Orientation, and
Housing Quality Standard Inspections.
During a medical visit at Children’s Hospital, a social
worker told Velina about the Home Modification Loan METRO HOUSING
PARTNERED WITH:
Program administered by Metro Housing.
4,700 PROPERTY
OWNERS
Mom and Daughter Gain and conducted
Accessibility with Loan Program 19,000 INSPECTIONS
Sue Sciascia (L) and Carmen Morales of Schochet
VELINA’S STORY Property Management teamed up to find accessible
Velina has always been an avid Commission and Community housing for Metro Housing’s SIPS Program.
learner. When she immigrated Economic Development
to Boston from Bulgaria, she Assistance Corporation, helps The kindness and caring shown
had already earned two degrees. homeowners and landlords keep A positive relationship between happen to have an accessible by Sue and Carmen to Michael
While still learning how to family members with disabilities property managers and Metro apartment?” in reference to
navigate a new culture, she in their homes. For example, Housing can make all the Michael, someone she was made his life so much better... They
earned an MBA and is currently the program provides loans to difference in the world when trying to find housing for. When
may not realize it, but they helped
ECONOMIC SECURITY
working on her doctoral degree. install ramps and lifts, widen seeking safe and affordable Sylvia heard her response of,
Perhaps most importantly, doorways, and alter kitchens housing. But sometimes an off “Well, in fact we do,” it started change a man’s life.
however, Velina recently learned and bathrooms. the cuff comment and being in a relationship that would
how to remodel a home to make the right place at the right time quickly grow. –S
YLVIA KELLY, METRO HOUSING
it more accessible. Working with Metro Housing can have the same effect.
staff, Velina applied for and
SIPS MANAGER
Within 24 hours of learning
Velina’s daughter, Didi, was born received the loan that would HOME MODIFICATION Sue Sciascia of Schochet about the available apartment,
with a rare genetic condition improve accessibility for Didi LOAN PROGRAM Property Management is Sylvia had returned all of the
called Osteogenesis Imperfecta, in the bathroom and kitchen. the manager of Riverside necessary paperwork. Sue and
a bone disorder characterized Didi actually helped design the The Home Modification Loan Program is
Apartments in Medford, 200 Carmen made a video of the
by fragile bones that break remodeled spaces herself. an innovative state lending program that
affordable homes designed for apartment for Michael. One
easily. After Didi broke her arm helps qualifying participants finance home elderly residents and residents week later, he was in his new
and her foot in 2017, she used a “The renovation was really modifications. It assists seniors, individuals, with disabilities or limited apartment.
wheelchair to get around. Things helpful when I experienced a and families with children with disabilities mobility. With Carmen Morales as
were manageable at the time, more serious fracture this year,” to finance the cost of renovations to their the assistant property manager, Sue and Carmen reached out to
but Velina was concerned that says Didi. “It was much easier primary residence, allowing individuals together they have more than 35 Michael often, helping him with
as Didi grew it would become to get around thanks to the to remain at home. Typical modifications years of property management everyday tasks. They made sure
more difficult should Didi suffer modifications.” include installation of ramps and lifts, experience. he was not left alone for long
another fracture. widening of doorways, and alteration of periods of time, and that he
Adds Velina, “The contractors Metro Housing’s Sylvia Kelly always had enough food in his
went above and beyond in kitchens and bathrooms.
During a medical visit at helped several participants find apartment.
Children’s Hospital, a social helping us get the job done. We homes at Riverside over the
worker told Velina about would never have been able to IN FY19 METRO HOUSING|BOSTON years. Though she knew Carmen “The kindness and caring shown
the Home Modification Loan do this without HMLP and the MADE HOMES SAFER BY: from their time working together by Sue and Carmen to Michael
Program (HMLP) administered highly professional, considerate, Closing at Metro Housing, Sylvia met made his life so much better,”
and timely support of Jennifer
34
by Metro Housing. home modification loans Sue while visiting her office. says Sylvia. “They may not realize
$1M
Shaw and Susan Shea at Metro valued at When Sue asked Sylvia if there it, but they helped change a
The HMLP, a program of the Housing. We are very grateful.” was anything else she needed, man’s life. I appreciate them for
Massachusetts Rehabilitation To help elders and people with Sylvia responded, “Yes, do you all that they do.”
disabilities stay in their homes.
page X
Page 9 2019 IMPACT REPORT 2019 IMPACT REPORT Page 10
FAMILY ECONOMIC HOUSING HOME BASE &
STABILITY CONSUMER STABILIZATION
OUR PROGRAMS EDUCATION
additional
Family Economic Stability HomeBASE is a program
AND THEIR IMPACT (FES) is a five-year, flat-
CENTER (HCEC) of the Massachusetts
subsidy rental assistance Metro Housing serves Department of Housing
ECONOMIC SECURITY
GREEN SPACE program designed to help as the HCEC for Greater and Community
FY 2019
families reach economic Boston. Funded by the Development designed to
Green Space is a financial literacy and
stability through intensive Massachusetts Department reduce the need for motels
housing stabilization program for low- and
case-management and of Housing and Community and shelters. The goal is
by the
moderate-income families and individuals
support. Development, it is one to assist families who are
in Greater Boston. Green Space provides
of nine HCECs located facing homelessness to
workshops and one-on-one financial In FY19:
throughout the state. Free find alternative solutions
coaching with no time limits, focusing on
numbers
and open to the public, to entering shelter and/or
each participant’s financial priorities. Green 50 FAMILIES HCECs educate and assist motels.
Space also provides housing stabilization participated in FES tenants and property
services as needed. Green Space is possible In FY19, Metro Housing
in part through the generous support of
$
146,030 owners and respond to
constituent issues reported
provided:
Santander. was held in escrow for
participants by elected officials.
345 FAMILIES
With assistance from the Green Space Financial
79
ASSISTED FAMILIES
HCEC provides workshops
and trainings for tenants with 12 months of
stabilization services to
FAMILY SELF- and service providers on
Coaching program, Kimberly was able to improve ease their transition to
her financial standing. 60% 69% SUFFICIENCY
Family Self-Sufficiency
topics such as affordable
housing basics, landlord
permanent housing
more confident improved And helped:
managing housing CENTER FOR (FSS) is a voluntary relationships, and housing
finances stability HOARDING program designed to help search strategies.
45 FAMILIES
A Winding Road to Economic
INTERVENTION families achieve increased In FY19, Metro Housing’s move out of shelters
economic self-sufficiency HCEC responded to:
The Center for Hoarding
Security Intervention (CHI) provides
over a five-year period.
KIMBERLY’S STORY
intensive, hands-on case
management support
In FY19, FSS:
distributed:
14,546 HOUSING
INQUIRIES
MASS LEAP FAIR HOUSING for low-income residents
which included:
As a young mother of two small In 2018, Kimberly received a
CROSSES FINISH LINE Metro Housing has struggling with hoarding $
333,691
children, Kimberly grew up Section 8 voucher but had In 2014, Metro Housing partnered with committed to equal disorder and at risk of in escrow savings 4,250
quickly when her own mother difficulty finding a new apartment opportunity and access eviction. CHI also provides information & referral
passed away at a young age. She because of her poor credit
DHCD to launch the Massachusetts Learning
Employment and Asset Program - Mass to housing for all by training in hoarding 29 PARTICIPANTS
completed the program
sessions
intervention for service
had two younger siblings that she
was now responsible for raising,
history. She came to Metro
Housing and was referred to
LEAP, a five-year pilot program that incorporating fair housing
principles into its services. providers, hoarding and gained an average
9,771
connected state voucher holders to career, counseling sessions
along with her own two children Matt Gibson, who as head of the education and finance coaches. The goal We provide trainings to professionals, and first
Living in the Roxbury home
Green Space Financial Coaching
program, set out to work with
of Mass LEAP was to increase the earned tenants, service providers,
and property owners
responders, and technical
assistance to communities
$
30,362 INCREASE
income of participants and for them to in yearly earnings
where she was raised, Kimberly Kimberly to improve her financial to improve hoarding
create education and career pathways for regarding their rights and
did her best with the support of standing. intervention policies and
future economic stability. Mass LEAP worked responsibilities under
her family and friends. But it was procedures.
with housing agencies in Braintree, Quincy, the federal Fair Housing
not enough. She fell into a crowd “Kimberly’s involvement in the
and Watertown, and with service providers Act of 1988 and the state In FY19, CHI provided
that led to drug addiction. The program got off to a rocky start,”
Economic Mobility Pathways (EmPath) and fair housing law. Staff services to:
family was evicted and moved to says Matt. “Today, her checking
Dorchester. account is balanced, she has Jewish Vocational Service (JVS). members also provide
Kimberly, determined to make a
money in the bank, and is current technical assistance on fair
housing and refer clients
75 HOUSEHOLDS
80
on all of her expenses.” and made:
better life for her family, kicked AVERAGE OF PARTICIPANTS to other related services in
her drug addiction. She took
control of her life and started
With an improved credit history,
Matt helped Kimberly apply for
ENROLLED EACH YEAR Greater Boston. 1,256
In FY19, Metro Housing’s home visits
taking medical courses, and housing. She now lives in a new
Fair Housing project The Hoarding Training
ultimately earned a Licensed apartment in Brighton. Additional
Practical Nurse degree from assistance from RAFT helped her responded to: Institute trained
The success of Mass LEAP has
Quincy College. Throughout her with upfront costs.
career, Kimberly worked at local shown DHCD that programs like 142 FAIR
CASES
HOUSING 1,423 PROFESSIONALS METRO HOUSING|BOSTON
hospitals, nursing homes and “I appreciate Matt very much,”
a drug detox center. However, says Kimberly. “He had such this are critical for our residents. Of those, Helps families and individuals
working long hours on her feet great patience with me and never
passed judgement. Without the
The services and supports led to 99 were referrals from address their housing needs
took a toll on her and she was participants, service across the continuum toward
unable to continue working due help of Metro Housing, I truly measurable gains in income, savings, providers, & professionals
believe that I would be homeless economic security.
to chronic knee pain. and education.
today. I am very grateful.”
– DEPARTMENT OF HOUSING &
Page 11
COMMUNITY DEVELOPMENT
2019 IMPACT REPORT 2019 IMPACT REPORT Page 12
FOOD DRIVE
HOARDING TRAINING
FY 2019 FY 2019
FY 2019 HIGHLIGHTS
FY 2019 FINANCIALS
highlights financials
Professionals from across the country attended the Hoarding Training FOR THE YEAR ENDED
CHAMPIONS OF HOUSING Metro Housing staff contributed nearly 5,000 food items during Institute’s three day Certificate Program for those wishing to use
their annual summer food drive to benefit the ABCD Parker Hill/ evidence-based practices when intervening in hoarding situations. JUNE 30, 2019
Fenway Food Pantry. This was in addition to the more than 3,000
items donated during their winter food drive.
REVENUE:
BOSTON MARATHON Program Services &
Reimbursements $ 12,377,599
STAFF ADVOCACY
Foundations 463,449
Corporations 334,570
Individuals 119,998
Investment Income 481,532
Unrealized (loss)/gain $ (421,593)
Miscellaneous income $ 47,903.00
Total Revenue & Support $ 13,403,459
Champions of Housing honorees with Executive Director Chris
Norris (center), (L-R): Eric Shupin of CHAPA, Leslie Reid of
Madison Park Development Corporation, Patricia Flaherty of EXPENSES:
Mission Hill Neighborhood Housing Services, and Donald Conover
of Conover & Associates LLC. Program Services $ 12,379,008
Metro Housing staff visited the State House to express support
General Administrative 924,221
Team Metro Housing has had runners compete and raise funds through
for the Massachusetts Rental Voucher Program on “Cookie Day.” the Boston Marathon since 2006 thanks to the John Hancock Nonprofit Fundraising 431,251
COAT DRIVE Program, raising a combined $496,000. The 2019 team (L-R):
Venize Touze, Kate Keaney, Andrew Haas, Dina Vargo, and Total Expenses $ 13,734,480
Cece Baggott. Net Assets, beginning of year $13,056,630
VOLUNTEERING
Excess/(Deficit)
LOWELL L. RICHARDS, III FELLOWSHIP of Revenue over Expenses $ (331,022)
Net Assets, End of year $ 12,725,608
The deficit is due to the GAAP requirement of derivative
instruments, such as the interest rate swap agreement Metro
Housing entered into on its mortgage note payable, to be
recognized at fair value in the audited financial statements. On
Staff members help deliver winter coats to Metro Housing
June 30, 2019 the value of the swap agreement was negative
families. (L-R): Keith Williams, Latawnda Brown, Lanaii Tolentino,
Georgina Ann Hernandez (left) was selected as the 2019 Lowell L. $66,257, on June 30, 2018 it had a positive value of $355,536,
Lacynda Lawton, and Sasha Clements.
Richards, III Fellowship for Leadership and Public Service. She is with therefore a total net change of negative $421, 593 is reflected in
James Stone, Chairman and Chief Executive Officer of the Karen Richards, Lowell’s wife. Lowell L. Richards, III served on Metro the audited financial statements.
Plymouth Rock Group of Companies, joined some of his Housing’s Board of Directors for nearly 30 years and as co-chair for
employees to paint and clean a home in preparation for a Metro twelve years.
Housing family to move in.
Page 13 2019 IMPACT REPORT 2019 IMPACT REPORT Page 14
FY 2019
FY 2019 DONORS
FY 2019 DONORS
donors
JULY 1, 2018 - JUNE 30, 2019
KJP Partners Charitable Fund Cindy & Martin Rowe Mildred Caba
Kresge Foundation Katy O’Neil Terry Shupin Martino Sharon Callahan
$50,000-$99,999 Lacasse Ogden Charitable Fund Rising Tide Development, LLC Charles M. Smith Tommy Campbell
Terry & Jonathan Lane Rubblestone Foundation Jim Stockard Francine Cappello
$100,000+
Nolan Sheehan Patten LLP Claire & Gerald Sneirson Thalia C. Tringo Ellen Caracciolo
Jeffrey H. Packard The Life Initiative Kathleen Tullberg Mary Ellen Carey
Rioff Family Charitable Fund The Jones/Augenstern Shaun Ulloa Bradford Carlson
Robert Rivers Charitable Fund UnitedHealth Group Michael Casullo
Esther Schlorholtz & Andrew Tullis United Way of Rhode Island Michael Cecere
Joseph A. Hunter Utile, Inc. Patricia Vinter C. Joseph Ciccarello
Peter Kyle Sheffield, III Fletcher “Flash” H. Wiley Citizens Charitable
The HYM Investment Group, LLC Heidi C. Yates UNDER $250 Foundation
Traggorth Companies LLC Li Zhu Anonymous (9) Rachael Claborn
$25,000-$49,999 Bushrod H. Campbell & Lee S. Ridgway Christopher T. Norris &
Adah F. Hall Charity Fund Drew Bartley Trip Advisor Nader Acevedo Calandra Clark
NEI General Contracting WinnDevelopment
Cambridge Community Orix Foundation $250 - $499 Kimberlyn Adams Rachel Clasby
State Street Corporation
Foundation Partners HealthCare $500-$999 Malini Biswas Jennifer Aichele Shannon Coffey
Tufts Health Plan Foundation $2,500-$4,999
Chestnut Hill Realty Planning Office for 2Life Communities Edward & Susanne Cameron Julier-Albert Giving Fund Dayl Cohen
Corporation BD’s Furniture
Urban Affairs Samentha Alphonse Sean & Erica Caron Michael Alterman Susan Connelly
$10,000-$24,999 Citizens Bank - Massachusetts Caury Bailey
William & Lia G. Poorvu Trish & Bill Baggott Linda Cohen Mark & Lori Andersen Michelle Conner
Blue Hills Bank Charitable Donald E. Conover Bank of America Merrill Lynch
Foundation Preservation of Affordable Carla S. Beaudoin & Jacqueline Dolson Charitable Fund Justin Cook
Corcoran Jennison Companies John Barry - CBRE Housing Christopher M. Elwell
Eastern Bank Charitable Kevin & Karen Donaher Meredith Doane Anderson Stephanie Cooper
Dellbrook | JKS Burns & Levinson LLP Redgate BlueHub Capital
Foundation Jesse & Carolyn Edsell-Vetter Mike Andrasak Susan Copeland
Equity Office Properties Citizens’ Housing and Planning Joseph Rioff B’nai B’rith Housing
Frank W. & Carl S. Adams Association Rennie Elliott & John Bry Bennett Applegate, Jr. Jean Corrielis
Memorial Fund First Resource Development Darryl S. Settles New England
Daniel Dennis & Company LLP Elizabeth Farrell Julie Arrison Alyssa Cowan
Fund for Shared Insight Company Shaevel & Krems, O’Connor, & Codman Square Neighborhood
Tim H. Davis Development Corporation Donna Haig Friedman Cecilia Baggot Roger Crews
Grand Circle Foundation Keith Construction, Inc. Jackowitz, LLP
Edgemere Consulting Davis Square Architects Nour Ghadanfar Glenda Baggott Mark Curtiss
Hannah Environmental & Klein Hornig LLP The Architectural Team, Inc.
Federal Home Loan Bank of Steven Farrell & Todd Robinson Diane Gordon & David Koven James William Baggott Taylor Cyr
Energy, Inc. Lawrence Model Lodging The Community Builders, Inc.
Houses Trust Boston Linda Glein Linda Hickman Helen Bakeman Deanna D’Agostino
Liberty Mutual Foundation The Schochet Companies
Ronald E. Logue & HomeStart, Inc. Elizabeth Gruber Jamie David Hoag Kimberly Bergey Stacey Daley
Linde Family Foundation Tracker Systems Inc.
Kathleen McGillycuddy Housing Partnership Network Andrew Haas Diana Lane Jensen & Robert Anita Bergstrom Jeffrey Daniels
Peabody Properties, Inc. Mark & Caroline Weld Jensen
Maloney Properties, Inc. Just-A-Start Harvard Pilgrim Health Mary Bibeau Mahua Dasgupta
Rockland Trust Charitable Elizabeth A. Jones
Foundation Massachusetts Port Authority Robert & Nancy Kaplan Foundation Naomi Biswas Daviana David
$1,000-$2,499 Marty Jones
Roy A. Hunt Foundation MassHousing KBF Contracting Housing Partners, Inc. Kelly Blanfort Josephson Delpeche
Anonymous (3) Miriam & Rueben Kantor
National Lumber Keith Properties, Inc. JVS Boston Thomas A. Bledsoe & Jessica DeMita
Barkan Management Sylvia M. Kelly Alexandra Turner
$5,000-$9,999 New England Baptist Hospital Krokidas & Bluestein LLP Julia Kehoe Siobhan Derrickson
Brown & Brown of Cynthia Lacasse & Samuel Ogden Lisa Blumstein
Affordable Housing and People’s United Community Paul & Mary Lee Massachusetts, LLC Kensington Investment Company Emma Dolson
Services Collaborative, Inc. Foundation Kenneth Lund Massachusetts Association Megan Lehnerd Kaya Bos Colby Dondero
Cedox Capital
Anonymous (2) Procter & Gamble Corporate Madison Park Development of Community Development Mary-Anne Morrison Kingsley Bradley James Donellon
Giving Fund Philip Dorman Corporations
Beacon Communities LLC Corporation Katheryn Mullaney Melissa Brasel James P. Doolin
Jerry & Lori Rappaport William S. Edgerly MOK2| Brand Strategy &
Boston Children’s Hospital Massachusetts Convention Timothy Mullaney Andrew Breton Kristen Duffy
Family Fund Center Authority Janet Frazier Design Execution
Boston Evening Clinic Margaret Nevins Rebecca Brooks Effie Duplessis
Anne Rousseau & Massachusetts Housing Health Care For All, Inc. Richard C. Muraida
Foundation Vincent O’Donnell Alice Brown Colton Dwyer
Nancy Sableski Investment Corporation Brian J. Honan Charitable Fund Nixon Peabody LLP
Boston Private Scott Ployer Dave Brown Sally Ebeling
Stantec Architecture MassDevelopment ICON Architecture, Inc. Susan Nohl
Brighton Marine Health Center, Regional Housing Network of Jeannette Buntin Bruce Ehrlich
Superior Plumbing Mission Hill Neighborhood Jamaica Plain Neighborhood Paul O’Donnell
Inc. Massachusetts Molly & Robert Butman
TD Charitable Foundation Housing Services Development Corporation Stephen Engler
Brookline Bank David & Judith Ogden Regions Bank
Munkenbeck Consulting Paul Keaney Patricia C. Byrnes
Donald E. Vaughan &
Page 15 2019 IMPACT REPORT 2019 IMPACT REPORT Page 16
FY 2019
FY 2019 DONORS
FY 2019 DONORS
donors
JULY 1, 2018 - JUNE 30, 2019
Heather Evoniuk Simone Hill Hannah Lodi Akida Nau Katie Rogan Charlene Terry-Booker MATCHING GIFTS Prilla Smith Brackett
Mark Falkner Christian Holland Barbara Luby Katherine F. Neave Daniel Romano Melissa Threadgill Bank of America Matching Gifts Dave & Busters
Kathryn Farrell Maria Holster Larry Lyon Jennifer Nelson Jeff Ross Lanaii Tolentino Citizens Bank Foundation Flores Mantilla
Louis Fazio Thomas Hopper Maureen Maas Newton Community Matthew Ross Hannah Torney Give With Liberty - Liberty Heartbreak Hill Running
Mary-Louise Fidrych Merdith Horn Alix Macaluso Development Foundation Ms. Rossi Charleen Tyson Mutual Employee Donations Company
Janet Field Amy Horton Deanna Maccario Valerie Ngaden Michael & Tara Rousseau Richard W. Upton John Hancock Financial Tomas Hernandez
Poiette Noel Services, Inc. Matching Gifts Suzanne Hodes
Laura Fink Constance Huff Robert W. Mack Asenetta Rowe Felicia Van Rader Program
Rona & Dennis Fischman Darvadra Huffman Charitable Fund Sumana Northover Cathleen Salley Evyenia Vanasse Faith Hyde
Kresge Foundation
Brian FitzGerald Amanda Iacono Eric Mahoney Michael & Barbara Nunn Gabby Salvatore Douglas Vargas J.P. Licks
Orix Foundation
Patricia Flaherty Yiannis Ifantides Minh Mai Tyler Obrien Stephanie Scherpf Dina Vargo Jim Kociuba
State Street Foundation
Jennifer Fleming Patricia E. Intrieri Fanelly Marcial Dan O’Connell Alicia Schlicher Robert Vargo GiveMore Program John Hancock Financial
Madeline Marenholz Beth O’Grady Services, Inc.
Sharon Fogarty Laurie Irwin Allison Schorr Ruth Victorin The Walt Disney Company
Thalia Marini Friendly Care, Inc. Foundation David Kupferman
Amanda Ford Marc Jacobs Meryl Schorr Nelson Villafane
Christina Martel Bindu Pal TripAdvisor Jeannie Lindheim
Susmita Ford Andrew Jick Ann Schupack Christine Vincenti
Nancy McCafferty Catherine Palmer Vertex Pharmaceuticals Liquor Land
Caitlin Fortin Nicole Johnson Gillian Sears Robert Wakely
Lanita Mccormick Vasilika Pavli Zurich Employee L.J. Peretti
Marcia Fowler Apriel Jordan Peter Shapiro Elisabeth Watson
Danielle McFarlane Kelly Pelissier Matching Program Carolyn E. Lovit
Mia Friedman Ronald Joseph Hayes Shea Caroline Waugh
Kathy McGilvray Heather Pence Maloney Properties
Richard Frizzell Katharine Kaplan Laura Shufelt Clifford Webster
Shawn McGuinness Maura Pensak MEMORIALS & Metro Housing|Boston Staff
Tom & Mary Genova David Keaney Yveline Simon Leah Webster
HONORARIUMS Maria Morabito
Jillian Gerke Elizabeth Keaney Jennifer McHugh Ney Peralta Kathryn Sinnott Luanne Westerling
In Memory of New England Aquarium
Paul J. Gerry, Jr. Maria Keaney Ann Mcnally Alison Phelan Laura Sitterley Isaac Westfield Lowell L. Richards III
Mary O’Leary Medina Adrienne Pierre Park Lodge Hotel Group
Diane Gibson Martin Keaney Anne Smagorinsky Ryan Whitaker In Memory of Steven Rioff
Zachary Meilan Bettina Pierre Picco Boston
Richard Giordano Tom Kelly Barry N. Smith Michael Widmer In Honor of Cecilia Baggott
Keri Melendez Richard Pierre Nancy Sableski
Max Glikman & Patricia Kennedy Elaine Smith Betsy Williams In Honor of Andrew Haas
Stephanie Guidry Paige Mellman Stephanie Pimentel Salon Monet
Jodi Klebick Thomas & Anne Snyder Elliott Williams In Honor of Kate Keaney
Jarrod Gobbi John Mendros Rebecca Plaut Mautner & Mike Ritter
Lorie Komlyn Jeremy Soares Grace Frances Williams In Honor of Peter Munkenbeck
Mike Golner Angela Miller Emiliano Mazlen Ropes & Gray LLP
Amy Koplin Robin Solod Noble Williams In Honor of Karen Richards
Jay Gould Laura Miller & Kent Leonard John Porell Susan Schwalb
Joseph Kriesberg & Kristen Soroka Sarah Williams In Honor of Nancy Rousseau
AJ Graham Dina Brownstein Carly Minsker Ashley Pospisil Cynthia Staples
Ruth Marie Soto James Wilson In Honor of Venice Touze
Gretchen Grozier Anthony LaBrecque Ira L. Mintzer & Sheina Prince State Street Corporation
Anna Springer Samantha S. Wolfe In Honor of Dina Vargo
Anne Haas Kurt Labrecque Marian E. Menkel Dale Raczynski Maria Termini
Erin Stark Joni Clarice Youngwirth
Daryl W Haas Jeffrey Landis Cynthia Mohammed Andrew Read Julie Angela Theresa
Michele Steinberg Clark Ziegler IN-KIND DONATIONS
Kristin Haile Linda Lee Landrigan Felipe Moitinho Leslie Reid Third Piece
Gail Steketee & Brian McCorkle Mary Zuccato Alex and Ani
Georgia Hamilton Kristoffer Lane Levy Monteiro Sheila Rhea-Nobles Upper Crust Pizzeria
Ileana Stephens Boing! Toy Shop
David & Mary Hanifin Gregory LaShoto Nicole Moran Michael James Ricci, II Upscale Nail Salon
Christina Sullivan Boston Building Resources
Caroline Harkins Paul & Patti LaShoto Shanell Mosley Matt J Rice
Kimberly Sully Boston Private
Michael Harkins Stephanie LaShoto Jordana Muroff Erin Rivers
Janine M. Susan Kevin Donaher
Michaela Ann Elizabeth Hayden Jeanne LeBlanc Denise Murphy Lila Roberts
James & Roberta Sweeney Doyle’s Café
Kathryn Henderson Jon Levy Kathleen Murphy Marlies Roberts
Brian Tait Edith Bower
Lisa Henry Dana LeWinter Thomas Murphy Alan & Shuli Rockoff
Joana Tejada Brattle Book Shop
Nancy Heywood Kristina Lindgren Teri Naismith Erika Rodriguez
Henry Terrones
Amelia Hill Jaclyn Linehan Mousumi Nath Amanda Roe
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