The State of the UK's Eye Health 2021 - Specsavers
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Contents Summary 4 Acknowledgements 4 Foreword 5 UK risks a vision crisis 6 The high cost of lost vision due to COVID-19 8 Tackling a nationwide emergency 10 Putting families first 13 Living well in later life 16 Sue Perkins’ story 18 Looking to the future 19 Collaborating to save sight 20 Developing tomorrow’s experts 24 Digital innovation 25 A final word 27 Research method 28 Life-changing community optometry 31 References 33 The State of the UK’s Eye Health 2021 3
Summary In response to the pandemic, eye care services in the UK were withdrawn, reduced or restricted. This led to millions of missed eye tests, delays in treatment and extended waiting times for patients. The huge backlog will require additional time and resources to clear, resulting in substantial costs for our health and social services in years to come. Most importantly, sight threatening conditions that were not identified and managed in a timely way may have led to vision loss and even blindness. Specsavers commissioned Deloitte Access Economics to quantify the scale of these issues. This report presents the alarming results of this research and recommends the entire eyecare sector works together so that patients are treated at the right time, in the right place, by the right professional. Acknowledgements We would like to thank Clive cognitive and mental health. Vision and Hearing Support, Griffiths, David Gibbons, Vista, Warwickshire Vision Debora Krut, Olwyn Mason, Thank you to all at Glaucoma Support and Wilberforce Pam Humphries, James Bell- UK and Chair, Professor Philip Trust, who worked with us to Taylor and his daughter Sofia Bloom, for sharing your identify the backlog in sight for sharing their stories. Their experiences of supporting impairment registrations. experiences motivate all of people with glaucoma and us to deliver the very best working with us on data- We appreciate the support, patient care. sharing to raise awareness of advice and comment from all the need for early detection. of our eye health colleagues The coronavirus pandemic Thanks also to Visionary, the who have contributed their has had catastrophic effects umbrella body for local sight expertise to this report. on older people’s lives. We are charities, especially Visionary Together we can do so grateful to Age UK for helping members Bury Blind, much more. us highlight the mounting Galloway’s, Ness, seescape, evidence that sight loss has Sight Action, Sight for Surrey, Report author implications for physical, VisionPK, Vision Support, Dr Philippa Simkiss The State of the UK’s Eye Health 2021 4
Foreword Throughout the pandemic, so many of us in eye health services have worked hard to provide urgent care to those who have needed it. Initially, community optometry was required to severely restrict services, causing a reduction in referrals to hospital. Almost all routine testing in hospital eye services stopped and we dealt with emergency and urgent cases only. We developed risk assessments so that we could give care to those who needed it most. As restrictions began to ease, requirements for social Professor Philip Bloom, distancing and other means of infection control meant that consultant ophthalmic we all saw far fewer patients. surgeon and Chair of Glaucoma UK This has caused long delays and some patients have been waiting for more than a year for assessment or treatment. I am concerned about the huge backlog and that when people do start coming to see us – and they are still fearful of doing so – we will uncover a large amount of disease. While many will not have experienced any disadvantage from such a delay, sadly for some their condition will have progressed in a way it would not have done with earlier intervention and treatment. We have long needed more patients to be seen in community optometry practices. The rationale for lockdown was to prevent hospitals from being overwhelmed. Well, our hospital eye services are overwhelmed! We must accelerate the pace of change by scaling up the innovation and collaboration established during the COVID-19 crisis. I am greatly encouraged by new models of care that draw on professional expertise from the entire eye care sector and the speed at which we have adopted digital health technologies. Dreadful though this pandemic has been, when it passes it will leave a seismic cultural change that may otherwise have taken decades to come into force. The State of the UK’s Eye Health 2021 5
UK risks a vision crisis New research[1] paints a devastating picture of the impact coronavirus (COVID-19) has had on Britain’s vision as the identification and treatment of eye disease was severely delayed. Hundreds of thousands of people were not referred for important checks because services were limited and some who were referred were reluctant to attend appointments. These patients are at increased risk of sight loss. 4.3 43,000 6,133 million The number of people The number of missing The drop in the number of referred with suspected referrals for diabetic eye tests delivered in 2020, glaucoma fell by an estimated retinopathy in 2020. a 23% decline compared to 43,000. Of these around tests administered in 2019. 2,600 would have been for The remainder are for other urgent treatment. conditions. In the absence 316,000 10,820 of COVID-19 all of these patients would have seen an Referrals to ophthalmology The number referred for ophthalmologist for review fell by 316,000 in the period wet age-related macular and treatment. March to December 2020 degeneration (AMD) dropped compared to the same period by more than 10,820 in 2020. Fewer in 2019, a 28% decrease[2]. treatments Ophthalmology outpatient attendances and day case procedures declined by 36% and 45% respectively between March to December 2020 compared to the same period in 2019[3]. The Royal ‘Congratulations for producing this useful report. College of Ophthalmologists All organisations in the eye health sector recognise the advised continuation of need to work together, ensuring that pathways are led anti-VEGF injections by the highest standards of clinical governance to benefit for AMD. patients. The vision statement from The Royal College of Ophthalmologists and The College of Optometrists sets out how primary and secondary care providers can continue to develop effective and innovative ways of delivering high quality patient care to reduce avoidable sight loss.’ Professor Bernie Chang, President of The Royal College of Ophthalmologists The State of the UK’s Eye Health 2021 6
UK risks a vision crisis Community optometrists throughout the UK are working hard to deal with the backlog of Evidence shows some cases. There is concern that this will result in patients did not attend a surge of emergency referrals to hospitals, [4,5,6] so it was estimated which are already stretched[4,7]. an average of 10% of anti- VEGF injections for AMD were delayed. Patients also had to wait longer for eye surgeries, such as cataract procedures. The research shows: Debora’s story 11,062 ‘Timely treatment The drop in NHS glaucoma follow-up treatments given. saved my life’ 8,680 In November 2019, Debora a prism lens to help correct The estimated reduction Krut, a university student, Debora’s double vision, but it in patients who received was experiencing a sore neck, didn’t help, which is unusual,’ injections for diabetic nausea, vertigo and changes says Ciara. ‘When I used the retinopathy. in mood. Debora thought volk lens and a slit lamp I these symptoms were caused could see a swelling on the 6,313 by stress and she just needed optic nerve at the back of An estimated 6,313 fewer to take more breaks. When the eye, which was a sign of patients received injections she experienced double vision, papilloedema, usually caused for wet AMD. Debora called the hospital by an increase in pressure and was advised to book an around the brain. I tried to 235,000 emergency appointment with reassure Debora as I referred The estimated number of her community optometrist. her to hospital straight away necessary eye surgeries She was seen the same day for further examination.’ missed or delayed in 2020. by Ciara Ní Chléirigh. ‘I tried Debora picks up the story. ‘Tests later that day confirmed that I had a brain 2,986 tumour. I had surgery to remove the tumour followed Lost vision due to the impact of by proton beam therapy. Thankfully there is only a very coronavirus (COVID-19) slim chance of the tumour Sadly, an estimated 2,986 people have lost vision due to returning. I’m now telling delayed identification and treatment of eye disease; some everyone to make sure they are experiencing severe sight loss and even blindness. get their eyes tested.’ The State of the UK’s Eye Health 2021 7
The high cost of As the pandemic eases, lost vision due to community optometrists are seeing people who are presenting with new sight COVID-19 loss. They include people who would normally have had an eye test during the lockdown Our new research shows: This backlog of services period but were encouraged is also likely to impose to shield or were reluctant to significant costs for people leave their homes. In some £36 with sight-threatening conditions as they live cases, their disease is more advanced and their sight billion with a greater risk of falls, fear of (further) vision loss, loss is irreversible. Some will need support for the rest In 2019, before the pandemic, productivity losses and of their lives. This presents the annual UK cost of sight reduced quality of life while an additional personal and loss and blindness was waiting. societal cost, far greater than estimated at £36 billion. the health cost the research 57.2 million days has revealed. £778.3 million If it takes three years to clear the backlog, people will wait ‘We have patients who The cost of sight loss and an aggregate additional 57.2 delayed being seen due to blindness to the UK healthcare million days for their eye anxiety about COVID-19 system declined by £778.3 surgery. outweighing their concern million in 2020 due to reduced about loss of vision.’ use of services. £2.5 billion Ali Ganiwalla, community The estimated additional optometrist in Great This reduction may have economic cost of sight loss Yarmouth serious and ongoing and blindness due to the implications in the coming pandemic between 2021 ‘I have seen many complicated years, not least for those and 2024. cases of patients following who have lost vision. severe disease.’ Karan Vyas, community £1.7 billion optometrist in Corby The net additional impact ‘We have noticed an increase on the cost of sight loss and blindness in the UK in diabetic retinopathy, between 2020 and 2024 macula holes and wet AMD.’ due to the pandemic. Lindsey Taylor, community optometrist in Blackpool The State of the UK’s Eye Health 2021 8
The high cost of lost vision due to COVID-19 Local vision charities and Scotland reduced by 28%, This means that people with supporting people with comparing the year ending sight loss and their families deteriorating vision are aware March 2021 to the previous can access services where of the substantial backlog of year (see p30). Experts and when they need them. people who would normally anticipate a flood of patients We are hugely concerned be offered certification with newly presenting sight about the volume of people, of vision impairment and loss and significant eye probably reaching crisis point, registration[8]. One charity disease, including those who will need community reports a 50% drop in whose sight could have been services and hospital eye care. certifications at their local saved[7,9]. I would urge anyone reading hospital trust (from 175 to 88) this report to ensure that you during the pandemic. The total ‘Visionary members from know who your local sight loss new registrations received throughout the UK provide organisation is and how to by 11 charities managing the community based support, direct people to them.’ Sight Impairment Register for information and advice to Fiona Sanford, CEO of 17 Council areas in England people living with sight loss. Visionary Clive’s story ‘Being told I had advanced glaucoma was heartbreaking’ While shielding due to health Jason spotted that Clive goes to show why a home conditions that make him had advanced glaucoma visits service is so vital. ‘While particularly vulnerable to in both eyes so arranged we were unable to reverse COVID-19, Clive Griffiths an urgent review at the the damage, our intervention noticed something was University Hospital of Wales. meant that at least some of wrong: ‘It felt as if my eye was This and the swift follow- Clive’s vision could be saved. half filled with water, I could up appointments Jason Much later, this wouldn’t have barely see out of the bottom completed helped save vision been the case,’ said Jason. of it. It was terrifying.’ in Clive’s right eye though sadly not his left. Clive’s story As Clive was unable to leave his flat, optometrist Jason Scaife visited him at home. The State of the UK’s Eye Health 2021 9
Tackling a nationwide emergency ‘The pandemic has worsened Transformation Programme, reduce these waits and are the pre-existing delays Getting it Right First developing plans for more to eye care and there are Time, The Royal College transformative action. It is now numerous patients of Ophthalmologists and crucial that all organisations waiting to be seen. However, College of Optometrists, and and professionals responsible through the co-ordinated major eye charities such as for or delivering eye care in work between organisations, RNIB, the National Eye Care England, engage with this including NHS England Recovery and Transformation work to ensure equitable, Improvement National Programme has provided timely access to care for all Eye Care Recovery and clear recommendations, patients.’ which are being put into Melanie Hingorani, place across the country, to Consultant Ophthalmologist, Clinical Lead for the NHS England Improvement National Eye Care Recovery and Transformation Programme The State of the UK’s Eye Health 2021 10
Tackling a nationwide emergency Scotland Wales ‘In Scotland, opticians worked ‘Despite the initial challenges to care for their patients, at the start of the pandemic, In line with strategic offering remote services for the Wales Eye Care frameworks, all COVID-19 emergency and essential care Service has delivered some response work was throughout lockdown. This tremendous innovation. undertaken with a co- ensured vital eye care was For example, in Cardiff ordinated primary and available to all throughout the optometrists qualified in secondary care approach to pandemic. The establishment Independent Prescribing set ensure that demand was met, of Emergency Eyecare up a service to diagnose, where possible, in the most Treatment Centres (EETCs) manage and treat patients appropriate clinical setting. meant that emergency in the community presenting patients were able to be with conditions that would Northern Ireland’s Health and seen when not able to be have been directed straight Social Care Board (HSCB) managed remotely. to Eye Casualty, seeing supported and permitted approximately 80% of the community optometry We were pleased when we cases. The reputation of practices to deliver risk- were able to offer routine optometrists as frontline stratified and needs-driven eye examinations once healthcare workers has care throughout lockdowns. again. While emergency and grown. Patients have a greater However, although HSCB essential cases continue to be understanding that they can has reasonable confidence prioritised, the importance of make an appointment with that the majority of need for routine examinations cannot their community optometrist essential and urgent primary be underestimated, and for their health, not just to eye care has been met, the indeed in Scotland everyone purchase eyewear.’ challenge to manage demand is entitled to an NHS-funded Sali Davis, CEO for ophthalmic services examination. Practices across of Optometry continues. Community the country are continuing to Wales optometrists are playing a wear NHS-provided PPE and vital role in delivering new are scrupulously following Northern Ireland models of integrated care, infection control procedures.’ A ‘ lthough now back to near managing patients closer Julie Mosgrove, Vice Chair of normal pre-COVID levels, to home.’ Optometry Scotland primary eyecare activity in Raymond Curran, Northern Ireland was impacted Head of Ophthalmic dramatically after lockdown. Services, Health and Average General Ophthalmic Social Care Board, Northern Services and Enhanced Service Ireland claims prior to the pandemic were c185K per quarter. For Q1 (April-June) 2020/21 this number fell to c19K. The State of the UK’s Eye Health 2021 11
Tackling a nationwide emergency As COVID-19 restricted access for patients our partnership with Newmedica has helped us proactively manage our ophthalmology care, allowing the hospital eye service to focus on emergencies and Supporting NHS During the course of the urgent and complex cases. pandemic, more than 4,000 Simon Taylor, Associate ophthalmology patients were transferred Director of Operations, services to Newmedica eye health Surgery and Anaesthetics, clinics and surgical centres West Suffolk Hospital throughout throughout England by the England NHS locally. While most of The last year has highlighted these appointments were the difficulty in supporting Newmedica is a leading for cataract surgery and the local acute system to provider of NHS-funded follow-up, patients also deliver outpatient follow-ups ophthalmology services in attended Newmedica clinics and some surgical capacity. England. The Newmedica- for glaucoma and wet age- Flexibility by all partners Specsavers partnership works related macular degeneration and the willingness to do all closely with all optometrists treatment. The programme we can to treat patients as and GPs through a national focused on patients waiting safely and quickly as possible network of specialist eye the longest for treatment, was evidence of useful joint clinics. The aim has always so people were seen in working. been to transform care and order of need. Eddie McCabe, assistant IMAGE: iSTOCK treatment in the community Adam Wannell MCOptom, director of contracting and for patients facing the Head of Clinical Optometry performance at North East prospect of losing sight. at Newmedica Lincolnshire CCG The State of the UK’s Eye Health 2021 12
Putting families first Nobody can deny that The reasons for this concerning to seek advice about vision COVID-19 has wreaked havoc trend are multi-fold. Stuck at concerns has undoubtedly on the nation’s health, but the home, alcohol consumption played a part in diminishing eye ripple effect of the pandemic is increased[11], people smoked health too. Tellingly, community now laying bare its devastating more cigarettes[12] and ate less optometrists reported a sharp impact on unforeseen aspects healthily[13], all of which have downturn in the number of of wellbeing, none more so a negative effect on optical people of all ages booking than our eyesight. health. Exposure to natural eye tests. Ophthalmologists Disturbing statistics from the daylight, essential for healthy also noted a rise in missed College of Optometrists[10] eyes, plummeted as we spent appointments in the past 12 have revealed how almost more time indoors, often months[10,14] with Moorfields > one third (31 per cent) of hunched over screens as we UK adults claimed their worked, exercised and shopped vision deteriorated during at home. But a reluctance successive lockdowns and Daniel Hardiman-McCartney, clinical adviser at the College, says that there’s evidence of ‘a marked increase in those worried about their eyesight’. IMAGE: iSTOCK The State of the UK’s Eye Health 2021 13
Putting families first action to prevent an epidemic of worsening eye health. Action must also be self- initiated, fuelled by a desire they had underestimated the to protect our own eye seriousness of eye health[10] health and that of our family Eye Hospital, King’s College problems during a time when and friends. ‘Your lifestyle London Hospital, University a life-threatening virus was can impact your eye health Hospital Southampton afflicting so many. regardless of your genetic and Whipps Cross Hospital predisposition,’ says David reporting steep drops of up to Yet the resulting fall-out Cartwright, chair of the charity 87 per cent in attendance in could be far-reaching and Eye Health UK, the organisation some groups during the first catastrophic. Parents have behind National Eye Health months of the coronavirus expressed concern about Week. ‘What we eat and drink outbreak[14]. a decline in visual function and how we exercise can all impacting educational play a part in protecting our The no-show for eye development of their young eyesight.’ appointments extended to children[15] and researchers people with known age- warned in the British Journal Many eye diseases are linked to related macular degeneration of Ophthalmology[16] that obesity and its related health (AMD) – the nation’s biggest less time outdoors and more problems, such as diabetes. cause of blindness – with time in front of a screen might Maintaining a healthy weight is researchers from UCL Institute lead to an increase in myopia, important for eye health, as is of Ophthalmology and the or short-sightedness, in eating a diet packed with eye- Macular Society suggesting primary school-aged children. healthy antioxidant vitamins there was a 25% reduction in Financially, too, the burden of C, E, zinc, selenium and copper, the number of patients with vison problems on society is which the European Food AMD attending appointments considerable. Things will only Safety Authority (EFSA) says for sight-saving treatment get worse unless the downturn play a key role in the fight IMAGE: iSTOCK [14]. Understandably, many is redressed and this economic against the development of cited concerns about evidence should provide a eye conditions, such as age- catching COVID-19 or that springboard for government related macular degeneration > The State of the UK’s Eye Health 2021 14
Putting families first (AMD). Lutein and zeaxanthin, found in leafy green vegetables are also important as they have been shown to protect macula cells from oxidative stress. By taking responsibility to eat well we are taking important steps towards the Sofia’s story future health of our eyes. Dr Paramdeep Bilkhu, clinical Sofia, aged six, advisor to the College of Optometrists, says we should experienced a change in all remember to take regular screen breaks. A ‘ useful her eyesight which left her unable to see clearly, reminder is the 20/20/20 rule, where we advise you look away in the distance (around 20 feet) every 20 minutes for 20 seconds, and blink regularly with or without her to keep the eyes comfortable,’ Bilkhu says. And regular eye glasses checks are vital in detecting problems early enough that Her father James contacted her experience enjoyable. they can be treated. ‘Vision the eye hospital. They During the whole process, that is only slightly reduced were unable to confirm gloves, masks and visors were can have a tangible influence an appointment for changed regularly and Sofia on quality of life,’ David several months due to the was given PPE to wear, which Cartwright adds. ‘It is so coronavirus crisis. James had she thought was great. She important that you encourage some immediate concerns now has new glasses with everyone in your family to around Sofia’s deteriorating her new prescription, which have their eyes tested regularly vision so he contacted his was a significant change and to seek help for any eye community optometrist in from the previous one. Most problems sooner rather than Berwick. Sofia was given an importantly, she can see later, especially as much sight immediate appointment. properly again.’ loss can be avoided if James says: ‘Sofia was detected early.’ supported throughout her Peta Bee, eye examination. She was health and fitness made to laugh non-stop journalist by the team, which made The State of the UK’s Eye Health 2021 15
Living well in later life There are more than 12 million 272,000 There is mounting evidence people in the UK aged 65 or that sight loss affects more over. More than 1.5 million are 137,500 than how people see and aged 85 or over[17]. has implications for physical, In the UK it is estimated that cognitive, and mental Evidence shows the risk of 272,000 people with sight health[20]. Older people, like serious eye conditions and loss aged over 65 experience David below, are typically sight loss increases with age. a fall each year and of these extremely resilient but as nearly half are directly coronavirus made access to attributable to problems support more difficult, those 75+ with vision. dealing with significant health challenges have struggled to cope[21]. Currently one in five 10,000+ people aged 75 or over is living with sight loss[18]. Losing vision, or hearing, Poor vision is the direct cause can have a major impact of more than 10,000 serious on wellbeing and for older falls every year that result in people the risk of falling, hospital admission[18]. with adverse outcomes, increases significantly[19]. The State of the UK’s Eye Health 2021 16
Living well in later life ‘Eye problems are increasingly common as we age, so it’s more important than ever to look after our eye health and have regular check-ups with a community optometrist at this stage in our lives. We know waiting lists have become horrifically long for routine surgery but that’s no reason to ignore any changes in our sight. No one should hang back from asking for help or an expert opinion about an eye problem. If you are in urgent need you will be a top priority for treatment. It’s always best to get a qualified person to take a look and that will give you peace of mind too.’ Caroline Abrahams, Charity Director at Age UK David’s story ‘As an artist I value my sight and I know I could have lost it’ ‘I’m very proud that my fibres. This may lead to loss design was chosen for of vision if left untreated. a commemorative 2012 ‘With a family history of Olympics 50p coin. It is now glaucoma, I’m particularly sought after by collectors.’ careful,’ says Mr Gibbons. says David Gibbons. ‘As an ‘There are treatment options artist I value my sight and I for glaucoma and the earlier know I could have lost it.’ it’s picked up the better. Mr Gibbons had cataracts removed from both eyes ‘Everyone’s sight is precious. and takes drops each An eye test every two years day to combat glaucoma. For many people glaucoma should be on everyone’s to- He has his sight checked has no symptoms until a do list because it can, quite throughout the year to painless rise in pressure literally, save your sight.’ ensure the glaucoma is inside the eye has caused kept at bay. irreversible damage to nerve The State of the UK’s Eye Health 2021 17
Living well in later life Sue Perkins shares Now she thinks we all need to take our eye health more her story and calls seriously. ‘I think eye checks are on everyone to have incredibly important. It’s not just about changing your regular eye tests prescription, it’s to look at what’s going on behind the eye to see if there are any Broadcaster, presenter developing issues. These tests and writer Sue Perkins is can give you a really good idea renowned for bringing joy and of what’s going on with laughter to the nation, as a your eye health and your presenter on The Great British general health overall.’ Bake Off and most recently as Dragon in The Masked Singer Sue knows most things that and the new host of BBC optometrists see can be Radio 4’s long running quiz treated if caught early enough. show, Just a Minute. eye health issues in her ‘During the pandemic I went Wearing glasses and looking immediate family. from a life that was busy and after her eye health are external to one conducted integral to Sue’s life. Her ‘My father’s eyesight had almost entirely on Zoom. I have memoir, published in 2015, been deteriorating so he a dry eye condition so itching is called Spectacles and she went to his local Specsavers and irritation were much more was acknowledged for her for some checks. I think the noticeable. This was easily Services to Specs at the 2019 optometrist knew he was sorted with drops. You don’t Spectacle Wearer of the very ill, but she took care not have to live with these things Year Awards. to worry him as she referred if you have your eyes checked him to a doctor. Sadly, we regularly.’ ‘As a young child I had lots of discovered my dad had an squint operations, then I had inoperable brain tumour. That Sue has welcomed the an eye accident when I was is a source of huge personal 2021 State of the UK’s Eye 14. My optometrist told me pain for me and my family, Health report. I needed glasses because I but we remain so grateful for could barely see anything out the care we received from ‘There needs to be more of my left eye. I put my new Specsavers and the doctors.’ health messaging around the glasses on and now they are importance of eye tests. I very much a part of who I am. Sue admits she did not hope the State of the UK’s Eye understand the importance Health report can point people Sue also has experience of of regular eye tests until then. in the right direction.’ The State of the UK’s Eye Health 2021 18
Looking to the future Community optometry is supporting a growing number of people with more complex needs. People with dementia, learning disabilities and stroke survivors are all at increased risk of vision problems that can cause permanent damage. Stroke Dementia Learning disability 10x 60% 866,000 People with learning disability are ten times more likely to Around 60 per cent experience sight loss than of stroke survivors the general population. In the immediately experience 143,000 UK there are around 105,700 visual problems[22]. There people with learning disability are national guidelines In the United Kingdom, and severe visual impairment recommending specialist around 866,000 people are or blindness[25]. vision assessment for living with dementia[23]. this group. Research indicates around 143,000 people have 500,000+ dementia and significant sight loss[24]. More than half a million people with a learning disability experience refractive error, yet accessing eye tests can be challenging. Pam’s story ‘Thank goodness I made that call’ When Pam Humphries and spotted unusual medication. Pam says: explained her sudden loss of swelling on optic discs that ‘Thank goodness I made vision over the phone to her led him to suspect Pam that phone call during optometrist, Manish Soni, he had experienced a stroke. lockdown. It does scare me scheduled an appointment A specialist at Pam’s local to think if I hadn’t picked up straightaway. Manish noted hospital confirmed this and the phone I might not be changes in blood pressure prescribed blood thinning here today to tell my story.’ The State of the UK’s Eye Health 2021 19
Collaborating to save sight Our patients are driving Age-related Wet AMD can develop quickly. changes in the way health Early detection and treatment care is delivered. macular is vital to halt further degeneration development. Dry AMD can Ophthalmology is the develop slowly and there is largest outpatient speciality AMD commonly affects currently no treatment. with 7.8 million outpatient people over the age of 50 appointments annually[26]. Across the UK community and it is the leading cause of blindness in the UK. As it 2.95 million optometry and hospital eye affects central vision reading In the UK there are an services are collaborating becomes difficult. Colours estimated 2.95 million people to meet patient need and become less vibrant and living with the early stages save sight. people’s faces are difficult to of AMD recognise[27]. 640,000 and 640,000 in later stages of the disease. 27% Olwyn’s story The number of people living with late stage AMD ‘I noticed changes in the UK will increase by 27% by 2030[28]. to my vision’ ‘I made an appointment when I which simply couldn’t be seen noticed changes to my vision,’ without the use of the scan,’ says Olwyn. Community says Suresh. Olwyn’s referral to includes regular optometrist, Suresh Mahandru, the eye hospital came through reviews. Olwyn recently was unable to detect any within a week and a diagnosis returned to her community issues on the outermost of wet age-related macular optometrist for an eye test. visible surface of the retina degeneration was confirmed. The results showed improved initially, ‘When I examined the If left, this could have resulted vision. ‘I would strongly images from the OCT, I could in a loss of vision. The encourage anyone who see there were fluid filled hospital consultant made a notices a problem to make spaces within the retina itself, treatment plan which an appointment,’ she says. The State of the UK’s Eye Health 2021 20
Collaborating to save sight In Bedfordshire, enhanced community cataract pathways have been developed for pre and post-operative assessments. Pre-operatively this is key to reducing avoidable outpatient appointments and enabling risk stratification, thereby improving the patient experience. We use shared decision making to ensure that patients are willing to proceed with surgery before referral. All routine post-operative checks are also carried out by community optometrists, who check for complications and feed back relevant information to the Hospital Eye Service. Rachel Thomas, Lead Optometrist, Moorfields at Bedford Cataract Cataract is a common eye condition, prevalent in older people. Over time cataracts cause the lens to turn cloudy 420,000 making things look misty, and currently there are especially on bright sunny 420,000 cataract surgeries days[27]. per year[26]. 85% 713,000 The majority of postoperative cataract appointments can 26% In the UK there are an take place in the community; estimated 713,000 people the National Transformation living with a cataract[28] By 2030 the number of Programme estimates people living with a cataract 85%[26]. will grow by around 26%[28] and the demand for cataract operations will increase. The State of the UK’s Eye Health 2021 21
Collaborating to save sight Glaucoma Glaucoma is a group of eye diseases which damage the optic nerve due to changes in pressure inside the eye (ocular hypertension). Symptoms often go unnoticed though as peripheral vision is affected first. For example, a driver with glaucoma might not see a pedestrian trying to cross the road at the periphery of their vision. 1.39 million 18% 50% There are an estimated The number of people living Glaucoma referral filtering 1.39 million people living with glaucoma in the UK will schemes demonstrate that with ocular hypertension increase by around 18% in the 50% of referrals are avoided and a further next 10 years[28]. and the rate of false positives falls from 40% to 10%[26]. 708,000 The National Transformation Programme recommends living with glaucoma. Early 20% scaling up this approach detection followed by careful to reduce new patient observation and regular Twenty per cent of follow up referrals and introducing treatment can usually appointments in hospital eye community diagnostic hubs minimise loss of vision. services are for glaucoma. to deliver glaucoma follow-up appointments. Glaucoma care University Health Board. If any to patients. The service deterioration is identified, the uses the capacity and in Wales patient sees a consultant at skills of local community Glaucoma patients in a hospital-based eye clinic. If optometrists to relieve the Merthyr were the first not, the patient will continue burden on secondary care. to trial a new primary to be regularly reviewed Hospitals can concentrate care-based assessment locally. The technology being on seeing higher risk service supported by used to share patients’ patients knowing lower risk the Welsh Government’s information is a first in the UK patients are being seen on Health and Social Services for eye care due to the way time in the community. This Transformation Fund. Lower full scans and videos of the is the future of glaucoma risk patients are assessed optic nerve, macula and visual care, and we will be at the in a community optometry fields taken during assessment forefront of this service practice and results are are available instantly for the model here in Wales. shared in real time with hospital-based specialists to Andrew Feyi-Waboso, ophthalmology consultants review. Shared glaucoma care Ophthalmic at Cwm Taf Morgannwg brings excellent care closer Consultant The State of the UK’s Eye Health 2021 22
Collaborating to save sight Diabetic eye disease print[27]. Detection of early 20% stage eye disease through Over 1 in 20 people in the UK regular diabetic eye screening More than 20% of follow has diabetes[17,29]. and eye tests, then swift up appointments in referral for treatment, can hospital eye services are 1.33 million help prevent this. for medical retina. Most are for macular degeneration Around 1.33 million people or diabetic eye disease. The have diabetic retinopathy[30] National Transformation which can lead to severe 5% Programme estimates that and permanent loss of sight. community optometry People might experience In the next 10 years the could deliver up to half flashes of light or wavy vision, number of people living with of these appointments in trouble with bright lights diabetic retinopathy in the UK diagnostic or treatment or difficulty in reading small will increase by around 5%[30]. hubs[26]. Sharing eye Data-sharing is a critical We support people to live part of this plan. ‘Sharing well with glaucoma and we health data learning encourages more fund sight-saving research. Even before COVID-19, collaboration, which leads to We are passionate about community optometry better decision-making and raising awareness and want recognised the need to improved patient outcomes. to highlight the significant do things differently. The At Specsavers we give our impact COVID-19 has had on rise in emergency hospital optometrists clinical outcome glaucoma care. Specsavers admissions, more complex reports as we believe that provided us with some of health problems and an giving them greater access to their data so we were able aging population meant data encourages continuous to comment on the 70% something had to change. improvement to meet reduction in referrals from NHS England National the needs of those who optometry to hospitals Eyecare Planning and depend on us so much. compared to 2019. This Implementation Guidance[31] Giles Edmonds, helped us draw attention emphasises a co-ordinated Specsavers Clinical to the need for an action approach to transform Services Director plan to dramatically improve eye care, so patients are services as we emerge from treated at the right time, in Glaucoma UK campaigns lockdown. the right place, by the right to raise awareness so Karen Osborn, professional. glaucoma is detected early CEO of Glaucoma and can be treated. UK The State of the UK’s Eye Health 2021 23
Developing tomorrow’s experts Professional training for community optometrists is at the heart of the NHS Eyecare Recovery and Transformation Programme[32] . Gill Robinson, Director of Professional Training at Specsavers, has dedicated her career to professional advancement of community optometry. On the eve of her retirement Gill shares her view on the future of training and development. During the pandemic we us to schedule sessions for safety procedures were at the found new ways to structure different times of the day so heart of our training offer. All training sessions to make learning can fit around busy our clinical teams have the the most of online formats. clinic schedules and there is no opportunity to tap into the Discussion with colleagues, need to spend time travelling expertise of ophthalmologists which encourages the to conference venues. and specialist optometrists, sharing of knowledge and Feedback from our many enabling them to apply this to experience, is a feature of thousands of participants their decisions in community the new-style sessions. Many suggests the majority wish to practices and give patients are multidisciplinary with retain this flexible learning. access to the right advice and optometrists, contact lens care at the right time. opticians and dispensing As referrals into hospitals opticians learning together in became a critical issue Gill says, ‘I’ve been privileged a way. Online delivery allows to reduce the burden on to work alongside so many the NHS, we ensured that innovators and experts at a professional body guidance time of profound change. It on referral protocols and has been exciting to make a small contribution as digital technology has opened up more accessible and engaging forms of learning. I am certain the next 25 years will offer many advances and new opportunities for professional development, through flexible, individualised programmes and collaborative learning environments. The State of the UK’s Eye Health 2021 24
Digital Innovation in Eye Care Jason Higginbotham of FYEye Ltd is an independent Optometrist and Dispensing Optician. He reflects on how digital innovation has accelerated during the pandemic. Sight-threatening conditions Artificial intelligence (AI), other eye conditions. AI is are increasingly seen as remote testing, telemedicine improving and will become a threat to humanity, and remote refraction widespread. Moorfield’s eye recognised by the WHO[33] have evolved rapidly. A hospital is working with and the United Nations[34]. significant innovation in eye Google Deep Mind to achieve AMD, glaucoma and myopia care has been OCT (optical reliable diagnostic ability are economic threats, as coherence tomography). from their OCT AI. AI for well as human tragedies. As education catches up improved diabetic retinopathy Innovation will reduce with the technology, OCT screening is already used these threats. should improve the early extensively and will continue detection of glaucoma and to develop. The State of the UK’s Eye Health 2021 25
Digital innovation in Eye Care Digital innovation often promotes sustainable practices. The OSA (Optical Suppliers Association) looks closely at how the manufacture of contact lenses, frames, and spectacle lenses can be more environmentally friendly. the optometrist. Remote Optometry can reduce the refraction is already used in load on ophthalmology Telemedicine has seen a some places. Robotic and out-patients. Shared care surge in use, mainly where automated equipment will be schemes that community optometrists send with us very soon. use data-linked resources results to hospitals serving can reduce printing and large areas. CUES (COVID-19 Software delivers benefits, patient travel and in turn Urgent Eyecare Service) was including the potential to reduce our carbon footprint. developed to send patient conduct multiple diagnostic data to consultants - a tests on computers in the Innovation will make form of telemedicine. Linked patient’s home. The potential significant changes for the to this is the potential to for triaging or monitoring better and rapidly. Our carry out most parts of an patients unable to visit their patients seem to have eye examination without community optometrist embraced these solutions. direct interaction with is vast. Clinicians must do the same. change in glaucoma once cases are sent urgently to A game- visual field loss has occurred. the right professional. It is changing IT The new Glauc-Strat-Fast an excellent example of AI solution for risk stratification tool[35] draws on this approach and assisting clinicians to make better decisions, resulting in glaucoma helps to reduce the burden improved patient outcomes. patients on the NHS. Most importantly, Ultimately, other critical however, it reduces avoidable conditions like AMD, Myopia, Visual field assessment blindness from delays in diabetic eye disease and remains the only viable way glaucoma care. The tool more could benefit from of monitoring and detecting helps ensure that suitable similar systems. The State of the UK’s Eye Health 2021 26
A final word In caring for eye health, so optometry profession has an much has happened in the unprecedented opportunity last 18 months – missed to make a positive difference appointments, huge backlogs, by working together with entire families spending the ten thousand highly hours gazing at screens skilled opticians in the UK through lockdowns… and to integrate fully with GPs everyone knows about older and with ophthalmology to family members too often reduce preventable sight loss isolated in their own homes about ensuring that no one and its impact and so help or care homes for long needlessly loses their sight. reduce the pressure on an periods. There’s no doubt We are doing all we can in already over-burdened NHS. that this has been a tough these very difficult times to year for all of us. Our State reach the people most at risk A joined-up community- of the UK’s Eye Health 2021 with crucial health messages. based approach to eye report paints a stark picture That’s why we are playing care that embraces of the challenging context a leading role in National advances in diagnostic and we have been living and Eye Health Week to convey communications technology working in. to millions of people that a offers our patients a regular eye test can help save convenient, more accessible Specsavers is so proud of your sight. service that will improve the committed and talented efficiencies and clinical people who have gone the But there is so much more outcomes all round. extra mile to serve their still to do. There are even communities during this time bigger challenges ahead as, Community optometry of crisis. This has accelerated from the millions of people is ready to take on this the shift towards patient- who missed appointments, challenge with energy, centred pathways that greater numbers will present confidence and commitment, deliver care nearer to home. in community optometry and with highly skilled and Community eye care has ophthalmology with more technologically-enabled shown great resilience and, serious and more advanced clinicians saving sight and despite the challenges this vision problems that will have changing lives for the better. pandemic has wrought, we a huge impact on our health Our patients inspire us to do continue to provide frontline service and on the economy. even more. We are feeling healthcare that for many can positive about the future – be life-changing and sight- Changes we implement together. saving. now will help secure the long-term sustainability of Doug Perkins, Chairman and Specsavers is passionate patient-centred care. The Founder of Specsavers The State of the UK’s Eye Health 2021 27
Method Full methodology and system costs compared to have been an urgent referral sources used to estimate 2013 was applied to each of from optometry may have the prevalence of sight loss Northern Ireland, Scotland and been at risk of permanent sight and blindness can be found Wales, with the assumption loss from their condition. in ‘The economic impact of that changes to health system coronavirus (COVID-19) on utilisation have been broadly For patients who either sight loss and blindness in consistent across the UK. cancelled an appointment with the UK[1].’ their ophthalmologist or had Prevalence rates by age, sex Quantifying their appointment cancelled, it was assumed that there is and eye condition were applied the impact of a level of risk of progressing to 2018 population data, the coronavirus to sight loss due to delayed latest available. Population treatment. Evidence from projections were used to (COVID-19) literature was used to inform estimate prevalence for 2019 The impact of lockdowns and the risk of progression given to 2022[36]. decreased service utilisation in treatment compared to no 2020 will result in a decrease treatment for the period of the Estimating cost in total cost for eye care that year. There will be an delay for anti-VEGF injections. For glaucoma treatment, it was components increased demand for services assumed that each patient is at The research uses previously in subsequent years, primarily risk of progression immediately estimated unit costs of sight driven by the backlog of as a result of the cancelled loss and blindness in the procedures. This will attribute procedures. UK[37,38], updated for inflation additional costs to the and demographic changes. healthcare system. The cost of delayed eyecare Costs related to the healthcare as patients wait for their system were re-estimated Patients who miss treatment procedure is calculated by using NHS data[39] to account or receive delayed treatment applying the additional days for likely changes in utilisation may experience some impact with disease (additional wait of anti-VEGF treatments and to their vision health. Data time), with the daily cost, to cataract surgery. Activity from Specsavers UK database each cost category (healthcare data and unit costs for on referrals (stratified by level system, productivity losses, elective surgery, inpatient of urgency) from optometrists informal carer costs, loss of hospitalisations, outpatient to hospital eye services was wellbeing, efficiency losses and services and anti-VEGF used to estimate the number other costs). treatments were available of patients who did not receive for England. Due to data an eye test and the decrease in The change in costs attributed limitations, the percentage referrals. It was assumed that to cataract during the growth in England’s health cases which otherwise would pandemic is driven by the > The State of the UK’s Eye Health 2021 28
Method change in wait time for costs due to increased risk of the UK informed some surgery. NHS data[40] was falls and the decrease in quality assumptions used in the used to estimate the number of life due to worse outcomes. modelling pathway for of missed cataract surgeries A similar approach is applied the impact of coronavirus from March to December 2020. to other hospital ophthalmic (COVID-19) on the healthcare This was used to estimate procedures delayed due to the system and patient outcomes. the additional number of pandemic. Freedom of Information (FOI) people waiting for cataract data requests were submitted surgery. The wait time pre- NHS Data on the change to several NHS trusts and COVID-19 (before March 2020) in wait times for hospital health boards throughout is compared to the average ophthalmic procedures[41] and the UK to gather information wait time by December 2020. data on the changes in primary on the impact of coronavirus The additional wait time in care optometry services were (COVID-19) and lockdowns the December 2020 period obtained[42]. on their ophthalmological was multiplied by the average services. FOI data was used daily costs. The daily costs of Advice from ophthalmologists to support trends observed in waiting for surgery include and optometrists throughout service activity. Modelling pathway for the impact of coronavirus (COVID-19) on the healthcare system and patient outcomes Change in service delivery Inpatient hospitalisation Day surgery Outpatient service Reduction costs in 2020 Primary care optometry visit Pharmaceutical Impact on patient Change in cost of sight outcomes loss in 2021 to 2024 Healthcare system costs Additional wait time from Additional wait time from surgical backlog surgical backlog Productivity loss Informal carer costs Wellbeing costs Delayed treatment Efficiency costs Increased risk of sight loss Fewer eye examinations Other financial costs The State of the UK’s Eye Health 2021 29
Method Data on certification of vision impairment and registration were provided by local vision charities. Galloway’s reported certifications supported by their Eye Clinic Liaison Officer in one large teaching hospital decreased from 175 in the period 1 April 2019 to 31 March 2020 to 88 in April 2020 to 31 March 2021. New registrations following certification of vision impairment Vision Charity Council New registrations 2019 / 2020 2020 / 2021 Dundee City 84 Ness 51 99 Aberdeen City 57 40 Moray 37 59 VisionPK Perth & Kinross 42 111 Wilberforce Trust City of York 72 420 Sight for Surrey Surrey County 310 15 Vista Rutland County 5 132 Leicester City 77 277 Leicestershire 188 64 Bury Blind Bury 39 Warwickshire Vision 205 Warwickshire County Support 178 25 Vision Support Hartlepool Borough 17 Vision and Hearing 74 Gateshead Support 54 seescape 67 South Tyneside 52 Sight Action 163 Fife 140 Highland 89 Sight Action 73 14 Western Isles 8 1938 TOTALS 1400 The State of the UK’s Eye Health 2021 30
Life-changing Andy Britton, store director at Specsavers Haverfordwest, volunteered community at a vaccination centre. optometry Specsavers has been committed to eye health ever since Doug and Dame Mary Perkins set up their first community practice in 1967. Now the whole family is involved. Little did we know how important these family values and shared foundation would be as we provided services to patients and kept our staff safe during the pandemic. Specsavers in Runcorn In community optometry raised £3,000 for a local food we see first hand how charity, helping to provide distressing sight problems Christmas dinner Grant Welsh, can be and how easily people for 800 people. store director at Specsavers can become isolated. That’s in Bondgate, made almost why our teams made heroic 3,000 glasses for key workers efforts to reach out to so during lockdown two. many patients. We are proud that by caring for people in our communities we made it easier for NHS key workers to concentrate on caring for patients in hospital. Jamie Pullen, director at Specsavers in Barry, repairing broken glasses outside the home of 14-year-old Bex, who was shielding with her family. The State of the UK’s Eye Health 2021 31
Life-changing community optometry Nurse Sarah Banks, Lynn Johnson, was burgled. Specsavers and manager at Specsavers the local community rallied to Saltcoats came to the rescue replace stolen items, including of local church minister, stolen spectacles. Reverend Don Currie, who had broken his glasses on the morning he was due to officiate a wedding. Hospital staff receive hampers from members of Castle Hume Golf Club, supported by Specsavers team Specsavers Enniskillen. in Edinburgh make a 4-hour round trip to the Highlands to replace glasses lost during a paddle boarding staycation. Cat Woman visits her community optometrist because even superheroes need their eyes tested! Specsavers is supporting Kent Association for the Blind to Coleraine hospital share eye health messages. worker, Julie, broke her glasses mid-pandemic. Her local Specsavers community practice sorted out new glasses within 45 minutes, free of charge as a thank you to local key workers. Katy Andrews, Riz Choonara, director at Specsavers Marlborough, director at Specsavers Stroud, hand delivered contact lenses to a cycles to deliver eye drops soldier about to be deployed to to an isolating patient. help enforce the first lockdown. The State of the UK’s Eye Health 2021 32
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