TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE 2018
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2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE 2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE 1
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Western Sydney University Locked Bag 1797 Penrith NSW 2751 Australia Talent & Leadership Development Building AA Frogmore House Werrington North 02 9678 7493 westernsydney.edu.au/tld January 2018 © Western Sydney University 2018 ABN 53 014 069 881 CRICOS Provider No: 00917K 2
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE INTRODUCTION VICE-CHANCELLOR’S MESSAGE Dear Colleagues, At Western Sydney University, we recognise the importance of supporting our staff to further develop their careers including through the provision of opportunities to extend and strengthen their skills and capabilities. The 2018 Talent and Leadership Development Program Guide outlines a comprehensive suite of organisational and career development activities and opportunities for academic and professional staff. I encourage you to engage in the many development opportunities available at Western Sydney University and to participate in the programs offered though Talent and Leadership Development. Professor Barney Glover FTSE Vice-Chancellor and President Western Sydney University 3
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE WELCOME to the 2018 Talent and Leadership Development Program Guide Western Sydney University is committed You will be familiar with some of our more to providing a range of development successful programs including the Inspire opportunities to help staff secure success in Leadership Program to support professional their roles and careers by strengthening their and academic leaders to motivate and inspire skills, knowledge, experience and capabilities. others; and Academic Mentoring enabling early to mid-career academics to engage in This year’s program offers a diverse suite mentoring conversations with members of of job-relevant, practical and skills-based the professoriate. workshops, online learning, discussion forums Our programs have been reviewed and and career development opportunities. Our refreshed to better support and equip core programs support capacity building in supervisors and managers through the leadership and management, organisational revised Foundational Leadership and knowledge, career development, diversity, Management Program. The Work Planning well-being, and University systems. In 2018, and Career Development process (formerly we will focus on building staff capability in Compass) has also been redesigned to ensure the following areas to support the University’s supervisors have the support and skills to Securing Success 2017-2020 Strategic Plan: have quality coaching conversations about careers and performance, and that staff have career and development plans in place. ENABLING A QUALITY STUDENT- In collaboration with the Research CENTRED SERVICE CULTURE Development and Learning Transformations portfolios there are now many opportunities for academic staff to broaden and strengthen ENABLING A DYNAMIC AND their careers including fellowships, awards and research grants as well as professional INNOVATIVE CULTURE networking and skills-based programs including the Foundation of University Learning and Teaching and Early to Mid- Career Networks. FOSTERING DIVERSITY AND INCLUSION Talent and Leadership Development also provides an internal consultancy service for team building, strategic and operational planning, career planning and development, PROMOTING HIGH PERFORMANCE coaching and online learning for staff. AND CAPABILITY DEVELOPMENT Visit westernsydney.edu.au/tld for more information on our services and programs. You can enrol in our programs through SUPPORTING ACADEMIC MyCareer Online (Staff Online). CAREERS AND DEVELOPMENT PATHWAYS 4
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Contents This booklet provides you with information about Talent and Leadership Development (TLD) and the range of professional and organisational development programs and consultancy services available. Details on how to enrol, learning objectives, dates and locations are available in MyCareer Online, accessed via Staff Online. In this booklet: SECTION 1: ABOUT TALENT AND LEADERSHIP DEVELOPMENT (TLD) PAGE ‘CREATING A DYNAMIC AND INNOVATIVE CULTURE FOR ORGANISATIONAL AND PROFESSIONAL DEVELOPMENT’ 7 ≥≥ Who We Are and What We Do 7 ≥≥ Talent and Leadership Development Strategic Focus 2018 8 ≥≥ Learning and Development Opportunities and Pathways 9 ≥≥ Leadership and Management Development Strategy 13 ≥≥ Foundational Leadership and Management Program 14 ≥≥ The Inspire Leadership Program 15 ≥≥ The Capability Framework 16 ≥≥ Online Learning for Staff at Western Sydney University 17 ≥≥ Work Planning and Career Development Conversations 17 ≥≥ Information for New Staff 18 ≥≥ Information for New Academic Staff 18 ≥≥ Career Development Opportunities: Recognising and Rewarding Excellence 19 SECTION 2: LEARNING AND DEVELOPMENT PROGRAMS 21 ≥≥ Leadership and Management Development 22 ≥≥ Career Development 24 ≥≥ Organisational Knowledge and Policies 27 ≥≥ Diversity and Wellbeing 29 ≥≥ University Systems 30 ≥≥ Networks and Forums 32 SECTION 3: FOR QUICK AND EASY ACCESS 33 ≥≥ How to Register and Venue Directions 33 ≥≥ Cancellation Policy 33 ≥≥ The Venue 33 ≥≥ Travelling By Car 33 ≥≥ Penrith Shuttle Bus 33 PROGRAM INDEX 35 5
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE TALENT & LEADERSHIP DEVELOPMENT TEAM Kathy Adam-Cross Leone Cripps Kay Hempsall Coordinator Senior Consultant Associate Director Talent & Leadership Talent & Leadership Talent & Leadership Development Development Development Phillip Marler Merissa Wales Ted Webber Consultant Project Officer Consultant Talent & Leadership Talent & Leadership Blended Learning Development Development 6
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE SECTION 1: About Talent & Leadership Development (TLD) ‘Creating a Dynamic and Innovative Culture for Organisational and Professional Development’ WHO ARE WE AND WHAT DO WE DO TALENT & LEADERSHIP Talent and Leadership Development DEVELOPMENT (TLD) provides a range of professional and Frogmore House, Building AA, organisational development programs and Penrith Campus (Werrington North) services. Phone: 9678 7493 We recognise the importance of building the capacity, skills and professionalism of our Fax: 9678 7474 people to contribute to the achievement of the University’s strategic goals and priorities. Email: tld@westernsydney.edu.au TLD provides consultancy services for Web: westernsydney.edu.au/tld Schools and Divisional Units in planning, team development, coaching, implementing change processes and online learning for staff. TLD coordinates training by various units and provides advice and support in the development and implementation of organisational and staff development initiatives. TLD also provides a suite of programs that build organisational knowledge, management and leadership capabilities, professional capabilities and team development and performance. For further information contact one of our Talent and Leadership Development Consultants. 7
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE TALENT & LEADERSHIP DEVELOPMENT STRATEGIC FOCUS 2018 With the Securing Success 2017 - 2020 Strategic Plan as SERVICE a priority, Talent & Leadership Enabling a quality student-centred service culture Development has identified five strategic themes aligned with Creating a Dynamic CHANGE Enabling a dynamic and innovative culture and Innovative Culture for organisational and professional development. DIVERSITY AND WELLBEING Fostering diversity and inclusion PROFESSIONAL CAREER AND CAPABILITY DEVELOPMENT Promoting high performance and capability development ACADEMIC CAREERS AND DEVELOPMENT Supporting Academic careers and pathways development UNDERPINNED BY THE SECURING SUCCESS STRATEGIC GOALS 2017 - 2020 8
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE LEARNING AND DEVELOPMENT AT WESTERN SYDNEY – PATHWAYS At Western Sydney University we are committed to the professional and career development of our people. TLD programs are aligned to the University’s Strategy, Securing Success: 2017-2020, the Capability Framework, the Professional Development Policy and other relevant policies. The 2018 Talent and Leadership Development Program is provided by TLD and internal and external partners. The programs align to Goal 6: A dynamic and innovative culture that secures success. To assist staff to plan and map their development, three Learning and Development Pathways that align with TLD programs are outlined on the following pages: ≥≥ Administrative Development Pathways ≥≥ Technical Officer Development Pathways ≥≥ Leadership and Management Development Pathways 9
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Diagram 1: Administrative Development Pathways NEW EXPERIENCED SENIOR NEW STARTERS ADMINISTRATORS ADMINISTRATORS ADMINISTRATORS Development ≥≥ Customer Service ≥≥ Information Systems [job ≥≥ Writing with Clarity ≥≥ Inspire Leadership Programs and Professional specific] ≥≥ Presentation Skills Program Communication ≥≥ Callista (online) ≥≥ Recruiting the Right ≥≥ Recruiting the Right Person: ≥≥ EO Online ≥≥ My Student Records Behavioural Interviewing Person: Behavioural ≥≥ Getting Started with Interviewing ≥≥ Complaints Handling ≥≥ The Psychology of Influence MyCareer Online ≥≥ The Psychology of ≥≥ Squiz Matrix Edit Plus ≥≥ Managing Yourself Through (online) Influence ≥≥ Meetings and Minutes Change ≥≥ Introduction to ≥≥ Tools for Personal ≥≥ Working with Emotional Performance Planning & ≥≥ Oracle Financials (online) Productivity Intelligence Development (online) ≥≥ Introduction to Performance ≥≥ Writing to Persuade Planning and Development ≥≥ Writing to Persuade ≥≥ WHS (online job specific modules) (online) ≥≥ Orientation for New ≥≥ WHS (online job specific Staff modules) ≥≥ Privacy Awareness ≥≥ Tools for Personal Productivity (online) ≥≥ Meetings and Minutes ≥≥ TRIM Records Management ≥≥ Orientation for New Employees (online) Further ≥≥ Certificate IV in Leadership and ≥≥ External programs Development Management* such as: LH Martin Programs ≥≥ Undergraduate study for e.g. Institute Leadership Bachelor of Business and Development Commerce (BBC) Programs ≥≥ Association for Tertiary ≥≥ Public Sector Education Management Management (ATEM) Programs Program ≥≥ Australian Institute of ≥≥ AIM Executive Management (AIM) Programs Programs ≥≥ GSM Executive Programs Capabilities | Achieves results | Cultivates productive working relationships | Exemplifies personal drive and integrity | | Shapes strategic thinking | Communicates with influence | Displays professional/technical excellence | | Enhances engagement and the student experience | Engaging with people - Building trust - Strengthening relationships - Self awareness Inspire Leadership Lynda.com Online Learning Creating Wellness at Work Mentoring and Coaching Program Mental Health First Aid @ WSU The Psychology of Influence Professional Staff Network Learning and Development Opportunities *Program offered through The College. For more information on Accredited Training please contact The College at rto@westernsydney.edu.au 10
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Diagram 2: Technical Officer Development Pathways NEW EXPERIENCED SENIOR NEW STARTERS TECHNICAL TECHNICAL (LEADER) TECHNICAL (MANAGER) Learning and ≥≥ Customer Service ≥≥ Career Development ≥≥ Writing with Clarity ≥≥ Writing to Persuade Development and Professional for Professional Staff ≥≥ Introduction to ≥≥ Meetings and Minutes Programs Communication (online) Performance Planning & ≥≥ Inducting Your Staff (online) ≥≥ EO Online ≥≥ Emergency Warden Development (online) ≥≥ Inspire Leadership Program ≥≥ Getting Started with Training ≥≥ Recruiting the Right ≥≥ The Psychology of Influence MyCareer Online ≥≥ First Aid Training Person: Behavioural (online) Interviewing ≥≥ Tools for Personal Productivity ≥≥ Introduction to ≥≥ Introduction to Performance Planning ≥≥ Presentation Skills ≥≥ Foundational Leadership and Performance Planning & Development Management Program ≥≥ Specialist training to meet & Development (online) unit needs ≥≥ Working With Emotional Intelligence (online) ≥≥ WHS (online job (eg PC2 Training, ≥≥ WHS (online job specific modules) Radiation Safety Training, specific modules) ≥≥ Tools for Personal Introduction to Research ≥≥ Orientation for New Productivity Ethics) Staff ≥≥ Changing Gears: ≥≥ Privacy Awareness Engaging in Challenging (online) Conversations ≥≥ TRIM Records ≥≥ Developing High Management Performing Teams ≥≥ Orientation for New Employees (online) Other ≥≥ External programs ≥≥ Certificate IV in Leadership ≥≥ Certificate IV in Leadership and Learning and such as: Certificate and Management* Management* Development IV In Business ≥≥ Diploma of Laboratory ≥≥ Certificate IV in Training and Programs Administration* Technology Assessment* ≥≥ Advanced Diploma of ≥≥ External programs such as: Laboratory Operations »» Universities Australia programs ≥≥ Undergraduate or »» AIM Post Graduate Certificate in postgraduate study e.g. Professional Management Bachelor of Business and »» Australian Laboratory Manager’s Commerce (BBC) Association ≥≥ TechNet Australia Annual »» Annual Conferences Conferences »» ATEM Programs ≥≥ Association for Tertiary Education Management (ATEM) Programs Capabilities | Demonstration of University values | Student engagement and service | Results achievement and personal drive | | Productive working relationships | Communication and Influence | Problem solving, analytical thinking, strategy | Making the difference – valuing and rewarding our people – promoting a vibrant and inclusive intellectual community Creating Wellness at Work Mental Health First Aid @ WSU Inspire Leadership Program Professional Staff Network Lynda.com Online Learning Mentoring and Coaching The Psychology of Influence Learning and Development Opportunities *Program offered through The College. For more information on Accredited Training please contact The College at rto@westernsydney.edu.au 11
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Diagram 3: Leadership and Management Development Pathways ASPIRING MANAGER NEW MANAGERS EXPERIENCED MANAGERS SENIOR MANAGER Development ≥≥ Writing with Clarity ≥≥ Working with Emotional ≥≥ Coaching for Growth and ≥≥ 360° Feedback Programs ≥≥ Meetings and Minutes Intelligence Success ≥≥ Coaching for Growth and ≥≥ Presentation Skills ≥≥ Writing to Persuade ≥≥ Inspire Leadership Program Success ≥≥ Tools for Personal ≥≥ Coaching for Growth and ≥≥ Leadership and Management ≥≥ Executive Coaching Productivity Success Conversations ≥≥ Senior Management ≥≥ Conflict of Interest ≥≥ Inspire Leadership Program ≥≥ Academic Mentoring Program Conference (online) ≥≥ Foundational Leadership and ≥≥ Recruiting the Right Person: ≥≥ Relevant Senior Staff Management Program Behavioural Interviewing Forums ≥≥ Meetings and Minutes ≥≥ The Psychology of Influence ≥≥ Quality Forum ≥≥ Academic Mentoring ≥≥ Certificate IV in Training and ≥≥ Leadership and Program Assessment* Management ≥≥ WHS for Managers and ≥≥ Writing to Persuade Conversations Supervisors ≥≥ Inducting Your Staff (online) Other ≥≥ Cert IV in Leadership ≥≥ Cert IV in Leadership and ≥≥ Undergraduate or ≥≥ External programs such Development and Management* Management* postgraduate study as: Programs ≥≥ Association for Tertiary ≥≥ External programs such as: »» LH Martin Institute Education Management »» LH Martin Institute Leadership (ATEM) Programs Leadership Development Development ≥≥ Institute of Public Programs Programs Administration NSW (IPAA »» Public Sector Management »» Public Sector NSW) Programs Program Management Program »» AIM Management Programs »» AICD Company Directors Course »» IPAA NSW Programs »» AIM Executive Programs »» GSM Executive Programs Capabilities | Achieves results | Cultivates productive working relationships | Exemplifies personal drive and integrity | Communicates with influence | Shapes strategic thinking | Displays professional/technical excellence | | Enhances engagement and the student experience| Engaging with people - Building trust - Strengthening relationships - Self awareness Learning and Development Opportunities Inspire Leadership Lynda.com Foundational Leadership and Mentoring Program Online Learning Management Program Tools for The Psychology Coaching for Growth Mental Health First Aid @ WSU Personal Productivity of Influence and Success *Program offered through The College. For more information on Accredited Training please contact The College at rto@westernsydney.edu.au 12
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE LEADERSHIP AND MANAGEMENT Leadership and Management Development FOUNDATIONAL LEADERSHIP AND DEVELOPMENT STRATEGY programs are underpinned by a capability MANAGEMENT PROGRAM framework that reflects the essential skills, The University recognises the talents of its attributes and behaviours expected of The Foundational Leadership and people and is highly committed to developing Western Sydney University leaders and Management Program recognises that new the capabilities, skills and confidence of its managers. These include: Managers and Supervisors: managers and supervisors at all levels. ≥≥ Demonstration of the Western Sydney ≥≥ Have a key leadership role and a At Western Sydney University, leaders and University Values responsibility for ensuring staff are managers are expected to demonstrate the ≥≥ Results achievement and personal drive aware of, work within, and support following values and behaviours: the implementation of the guidelines ≥≥ Student engagement and service established by relevant legislation, ≥≥ Have high ethical and professional ≥≥ Communication and influence University policies, procedures and the standards ≥≥ Productive working relationships Staff Agreements; ≥≥ Be transparent, accountable and ≥≥ Problem solving, analytical and strategic ≥≥ Are aligned to the University’s strategic responsible for their actions thinking goals, values, and Code of Conduct; and ≥≥ Commit to the mission and values of the ≥≥ Professional and technical excellence ≥≥ Apply the appropriate guidelines and University standards for developing staff and ≥≥ Work with the people and teams to meet Leadership and Management Development managing performance. standards and goals for high performance is broad ranging and includes the Senior ≥≥ Engage with our people and the Management Conference, the Quality Forum, The Foundational Leadership and community Inspire Leadership Program, Academic Management Program comprises of two core and Professional Mentoring Programs, mandatory Series 1 and 2 that include both ≥≥ Engender a culture of service dedicated to Foundational Leadership and Management face-to-face and online training. In addition, meeting the needs of our students, clients Program, numerous networking forums, Series 3 provides an advancement and and stakeholders. seminars, short study programs, specialised growth opportunity to prepare managers for consulting and coaching. greater responsibilities in the future. There are optional extension modules available Professional coaching for senior leaders is online that supplement further learning offered via a network of Western Sydney within the series. University approved external providers on a fee for service basis. For more information ≥≥ New Managers and Supervisors should about individual and small group coaching complete the first two series “People please contact TLD at: Performance Excellence” and “Minimising tld@westernsydney.edu.au Risk - Maximising Value” during the first year in their role. The Foundational Leadership and Management Program is the ideal practical launching pad for supervisors and managers (including academic managers) to the suite of Leadership programs provided across the University. This program directly supports the University’s Securing Success strategic goal 6.4 – Develop staff capabilities in key impact areas of the University’s strategic plan. 13
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE Foundational Leadership and Management Program Series 1: Series 2: Series 3: People Performance Minimising Risk - Further Development Excellence Maximising Value Options Core: Core: Core: 3 days face-to-face + 3 days face-to-face + Face-to-face + online modules online modules online modules Coaching for Growth Legal Responsibilities and Success in a Nut Shell FACE TO FACE PROGRAMS Managing Preventing Things Changing Gears: Performance and Going ‘Pear Shaped’ Engaging in Challenging Achievement Conversations** Developing High WH&S for Managers Performing Teams and Supervisors Introduction to Equal Opportunity Strategic Planning Performance Planning Online 1&2 Foundations* and Development ONLINE MODULES Building High Privacy Awareness Executive Leadership Performance Teams* Fundamentals* Conflict of Interest Having Difficult Thinking Like a Conversations * Leader* Flexible Work Project Management at WSU Foundations* Negotiation* Coaching and Project Management ONLINE EXTENSION OPTIONS Developing Foundations: Employees* Requirements* Finance for Non- Project Management Financial Managers* Foundations: Teams* Managing Your Time* *Lynda.com courses available from MyCareer Online. Leading Productive **Expressions of Interest required Meetings* 14
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE THE INSPIRE LEADERSHIP PROGRAM Learning Outcomes: Program Topics: This comprehensive, blended learning ≥≥ Apply the Integrated Competing Values ≥≥ Integrating Higher Education leadership program explores principles and models of Framework (ICVF) to your leadership role roles and behaviours leadership relevant to academic and higher education settings and applies theory ≥≥ Identify leadership capabilities and ≥≥ Leadership and Wellness to practice. The program includes highly strengths in self and others ≥≥ Coaching conversations: an effective tool relevant and informative workshops, a 360 ≥≥ Identify strategies to build positive working for performance feedback degree feedback survey on leadership roles, relationships ≥≥ Inspirational leadership: developing, access to online learning resources, peer ≥≥ Describe the value of coaching and peer motivating and empowering others for mentoring, completion of an action learning mentoring as a leadership development success leadership project and guest speakers. strategy ≥≥ Modelling ethical and values-based The Inspire Leadership Program is endorsed ≥≥ Plan and implement an action learning leadership by the Vice-Chancellor and Executive and is project on leadership ≥≥ Negotiating change through strategic fully funded by the University through Talent communication and influencing others ≥≥ Identify resources to support you in and Leadership Development. ≥≥ Fostering an innovative culture undertaking your project Intended for: Academic and Professional ≥≥ Inspiring the self and others Managers and Leaders in a supervisory role. For more information go to: Program Aim: To enhance the leadership westernsydney.edu.au/inspire and management capabilities of Academic and Professional leaders to both be inspired by contemporary leadership models and practices, and to inspire others to achieve their aspirations and make a difference in the University and broader community. 15
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE CAPABILITY FRAMEWORK The Capability Framework was developed through the Our People 2015 staffing strategy. The diagram below describes the core capabilities for all staff at Western Sydney University. The Talent and Leadership Development Program aligns with the University Core Capabilities. Demonstration of Values Results, Problem Solving, Achievement Analytical and and Personal Drive Strategic Thinking UNIVERSITY CORE CAPABILITIES – ALL STAFF AND MANAGEMENT Productive Student Working Engagement Relationships and Service Communication and Influence Core: applies to all staff, described appropriately for the level of work. GLOSSARY Work Plan: An individual’s work plan for a period into the future, usually twelve months, sometimes up to three years. Includes performance objectives and key performance measures. Career Development: Describes an individual’s career aspirations and development needs and goals. Development Plan: Describes goals related to an individual’s capability/skills and outlines development activities such as training and coaching, in terms of specific development activities and timelines to support current and future work. Capabilities: Capabilities describe the skills, knowledge and behaviours required to be successful in work at various levels. Capabilities are described so that appropriate training can be identified and completed. 16
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE ONLINE LEARNING FOR STAFF AT WORK PLANNING AND CAREER Relevant agreements, policies and WESTERN SYDNEY UNIVERSITY DEVELOPMENT CONVERSATIONS guidelines: MyCareer Online provides University staff Western Sydney University recognises the Professional and Academic Staff Agreement members with the ability to access online importance of career development and westernsydney.edu.au/staffagreements modules on a range of topics. New online planning for its staff. Regular conversations courses are being developed or acquired between supervisor and staff member inform Professional Development Policy to support our blended learning programs, the University’s Work Planning and Career policies.uws.edu.au/view.current. incorporating face to face and online Development process as outlined in the Staff php?id=00136 delivered content. This includes the provision Agreements. All ongoing staff and staff on of a specially selected range of Lynda.com fixed-term contracts of 12 months or more are Professional Development – Continuing courses and a suite of 34 Epigeum courses required to participate. professional development guidelines covering researcher and teaching skills, all policies.uws.edu.au/view.current. available from MyCareer Online. The Epigeum The Work Planning and Career Development php?id=00251 courses are available until August 2018 and conversations are intended to provide you interested academic staff are encouraged to with the guidance, direction and support to Academic Development Program (ADP) for access them before this time. navigate the various career pathways and Academic Staff Policy development opportunities at the University, policies.uws.edu.au/view.current. When you complete an online module or and to help with the planning of your work php?id=00075 a face to face program it is automatically aligned to the Securing Success 2017-2020 recorded in your training record. This assists strategic plan. with the management of your development plan, and you can also take advantage of The Work Planning and Career Development a number of online courses related to this process uses the MyCareer Online System process including Career Development for to help keep your career development and Academics and Career Development for work plans and activities on track and up to Professionals, as well as the new Lynda.com date. Work Planning and Career Development courses. is about having ongoing discussions with your supervisor and colleagues about your As part of the blended learning approach, portfolio activities in Teaching, Research, TLD also facilitates the development and Administration, Governance/Leadership/ publication of online courses for access by Engagement and the support and training staff members from MyCareer Online. If needed to help you do your job. you require further information on blended learning and developing or publishing online For more information and support in modules for specific staff requirements, developing work unit plans, individual goals please contact Ted Webber: and objectives, and using MyCareer Online, t.webber@westernsydney.edu.au contact Talent and Leadership Development at tld@westernsydney.edu.au To find out more about online courses for staff, go to the TLD Online Learning page at: westernsydney.edu.au/tld_courses 17
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE INFORMATION FOR NEW STAFF INFORMATION FOR NEW ACADEMIC Campus Based Speed Mentoring Orientation for New Staff provides an STAFF These campus based sessions are an overview of Western Sydney University, Foundations of University Learning and opportunity for early to mid-career its strategic directions, governance and Teaching researchers to meet with members of the organisational structure, key policies, Professoriate in 10 minute intervals to discuss employment conditions, staff benefits The Foundations of University Learning and teaching, research, governance, engagement and services available. These sessions Teaching (FULT) program is project-based and writing. complement the induction sessions provided and runs over one semester. It is required for by your School or Unit. all academic full-time staff newly appointed For more information, go to: to teaching positions at the level of Associate westernsydney.edu.au/speed_mentoring Staff are also required to complete online Lecturer, Lecturer and Senior Lecturer, training in a number of areas including: where the appointment is for 12 months or Early - Mid Career Academic Networks longer. Staff whose letter of offer informs ≥≥ Orientation for New Employees them of this requirement are contacted and Various campus based Early - Mid Career ≥≥ Equal Opportunity Online 1 & 2 provided with details of the next commencing Academic networks have been scheduled ≥≥ Getting Started with MyCareer Online program. to provide vital support for academics in developing their careers. Events involve ≥≥ Introduction to Performance Planning and Enquiries can be directed to: guest speakers, subject matter experts and Development fult@westernsydney.edu.au resources to assist with career planning and ≥≥ WHS Modules 1-5 development. Sessional Staff Recognition Enhancement ≥≥ Privacy Awareness and Development (RED) Orientation For more information, go to: Supervisors new to the University are Program westernsydney.edu.au/tld_courses encouraged to undertake the following face- This program is run early each major Library to-face and online courses: teaching period to help orient new ≥≥ Foundational Leadership and Management sessional staff to learning and teaching at The Library provides support and training in Program (compulsory for all Supervisors WSU, and helps them develop effective Turnitin, I:Cite, EndNote X7 and RefWorks. and Managers) learning environments with their students. More information is available on the Library Participants will complete two short online website: library.westernsydney.edu.au/main/ ≥≥ Inducting Your Staff (online) modules focused on supporting, identifying, services/training developing and implementing good practice ≥≥ Getting Started with MyCareer Online for in a variety of different teaching and learning Managers and Supervisors (online) contexts and then attend a two-hour face-to- face collaborative session. Staff completing Further information for New Staff the program will be paid for three hours of general academic work (based on completing For information and resources to help you at least two of the online study modules and in the first few weeks of your employment attending the two-hour face-to-face session). at the University, including frequently asked Priority will be given to new sessional staff at questions, pay and benefits, and an Induction WSU. Plan and Checklist, please visit the Office of Human Resources website: Please direct Program enquiries to Sharon westernsydney.edu.au/your_employment Short at s.short@westernsydney.edu.au 18
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE 1. Vice-Chancellor’s Excellence Awards 3. Vice-Chancellor’s Professional Development Scholarships CAREER DEVELOPMENT The Vice-Chancellor’s Excellence OPPORTUNITIES: Awards showcase the endeavours and The Vice-Chancellor’s Professional RECOGNISING accomplishments of our staff and reward, Development Scholarships Program offers recognise and encourage excellence in up to sixteen $2500 Scholarships for staff AND REWARDING performance and achievements. to attend relevant conferences or programs EXCELLENCE to further their professional or career There are eight award categories: development: An underlying goal of the University’s Securing Success 2017 -2020 Strategic ≥≥ Excellence in Teaching 7 x $2500 scholarships are available for Plan is to have a ‘…dynamic and ≥≥ Excellence in Professional Service academic staff innovative culture that secures success.’ ≥≥ Excellence in Postgraduate Research 7 x $2500 scholarships are available for The University’s success depends Training and Supervision professional staff on the dedication, professionalism, ≥≥ Excellence in University Engagement and innovation and capabilities of its staff. Sustainability 2 x $2500 scholarships are available for Western Sydney University strives to ≥≥ Excellence in Leadership Aboriginal and Torres Strait Islander staff recruit and retain the best people using ≥≥ Excellence as an Early Career Researcher See the Professional Development policy a broad range of measures, including different ways to recognise and reward ≥≥ The College Award for Excellence policies.uws.edu.au/view.current. excellence. ≥≥ Excellence in Research (Researcher of the php?id=00136 Year) The University provides the following Or further information can be found at: professional and career development Guidelines regarding these awards can be westernsydney.edu.au/vcpd opportunities for staff to broaden their found at: knowledge, skills and experience. westernsydney.edu.au/university_awards 4. Western Sydney University Staff Postgraduate Coursework Study 2. Deputy Vice-Chancellor’s (Research & Scholarships Development) Excellence Awards The Western Sydney Postgraduate There are two award categories: Coursework Study Scholarships provide support in achieving postgraduate ≥≥ Research Excellence through Partnership qualifications in management, leadership and a range of disciplines. It is one of the ≥≥ Excellence in Research Interdisciplinary initiatives that Western has implemented Team in recent years to support the career Guidelines regarding these awards can be development of our academic and found at: professional staff. westernsydney.edu.au/university_awards The scholarships are offered annually and are available to both academic and professional staff. Reduced fees are offered for Western Sydney University postgraduate coursework degrees, with units capped at $1,000 each. For further information and application guidelines, please visit: westernsydney.edu.au/staffpostgrad 19
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE 5. Education Allowance and Study Leave 7. Academic Development Program (ADP) 8. Relevant Policies and Guidelines The University provides an education support The underlying principle of an academic Academic Promotions Policies allowance for staff to undertake approved development program is to allow academic policies.uws.edu.au/view.current. formal award programs up to 140 hours per employees to have an extended period of php?id=00060 year. time away from day-to-day work duties policies.uws.edu.au/view.current. to concentrate on research, scholarship, php?id=00059 Further information can be found in the collaboration and knowledge-building. ADP Professional Development Policy will generally involve working with colleagues Academic Development Program (ADP) for policies.uws.edu.au/view.current. at other institutions, either overseas or within Academic Staff php?id=00136 or on the TLD website Australia policies.uws.edu.au/view.current. westernsydney.edu.au/tld php?id=00075 Employees may apply for a period of up to 6. Academic Promotion 22 weeks in total. Employees may apply Education Allowance and Study Leave for ADP leave in only one of the following policies.uws.edu.au/view.current. The University seeks to attract, retain and time periods. Note; regardless of the option php?id=00136 or on the OD website uws.edu. develop very high quality staff to put into selected, only one teaching period can be au/od effect its educational and research plans affected for the ADP leave: and to achieve its goals. As part of this Guidelines for Continuing Professional commitment it seeks to encourage, by way of a. One block of ADP covering 22 Development promotion, those members of academic staff weeks policies.uws.edu.au/view.current. who demonstrate outstanding qualities in the b. 2 x 11 week blocks to be taken over a php?id=00251 performance of their responsibilities. Through 2 year period promotion, the University acknowledges the c. 3 x 7 week blocks to be taken over a Professional Development Policy contributions made by academic staff within 2 year period policies.uws.edu.au/view.current. the University and the wider community. php?id=00136 For further information refer to the website: There is an always-open process for westernsydney.edu.au/adp Staff Postgraduate Coursework Study academic promotions, with applications Scholarships accepted throughout the year. The Academic westernsydney.edu.au/staffpostgrad Promotions Committee will convene three times per year to consider applications. Retreats & Conference Policies policies.uws.edu.au/view.current. To view the relevant policy, procedures and php?id=00190 guidelines relating to academic promotion, policies.uws.edu.au/view.current. please refer to the website: php?id=00163 westernsydney.edu.au/academic_promotion Vice-Chancellor’s Excellence Awards Policy policies.uws.edu.au/view.current. php?id=00114 Vice-Chancellor’s Professional Development Scholarships westernsydney.edu.au/vcpd 20
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE SECTION 2: Learning and Development Programs This section provides details of Foundational Leadership and the suite of 2018 Learning and Management Program Development Programs available to Required all staff. Job Specific TLD is committed to professional and career development designed to enhance staff capabilities. Highly Recommended Online Fee for service - minimum numbers required to run New 21
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE LEADERSHIP AND MANAGEMENT DEVELOPMENT The Leadership and Management Development Program is underpinned by Leadership Values and a framework that reflects the essential leadership capabilities, attributes and behaviours a contemporary leader needs, to be effective and successful in their leadership role. PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Certificate IV in Supervisors, team Gain a nationally recognised qualification and improve and develop your Leadership and leaders and manager ability to supervise and manage others. Management* Inducting Your Managers and Assists supervisors and managers to induct new staff. This online module Staff supervisors who need outlines the steps for introducing new staff to Western Sydney University, to induct new staff their responsibilities and working at the University. Inspire Leadership Academic and Take part in a unique blended learning program to enhance your Program professional managers leadership and management capabilities. Complete a 360 degree survey, and leaders in a online modules, and workshops with senior staff as guest speakers. supervisory role Participate in peer mentoring and an action learning leadership project. Leading Through Managers, supervisors Change is an essential part of organisational and everyday life, Change & team/project leaders and leading people through change is an essential skill required by with responsibility for today’s leaders. This practical workshop will cover a range of change leading and supporting management principles, strategies and techniques for leading through team members through change effectively and is aimed at leaders who have responsibility for a change process or implementing a change process or initiative. initiative. (Program scheduled on request.) Lynda.com courses All staff A specially selected range of Lynda.com courses covering many areas of leadership and management development have been made available to all University staff directly from MyCareer Online. Organisational All staff (in particular This interactive workshop will explore the ‘power of story’ and surface Storytelling leaders and managers) awareness of how our conversations impact culture. We will use this awareness to create stories that engage, persuade, and influence others, and build trust. We will design ways to maintain a story that is developmental and assists us to meet the challenges we face. Quality Forum Invitation only event An annual forum hosted by the Vice-Chancellor and Executive to discuss quality improvements in the University’s core activities. Recruiting the Western Sydney This program focuses on the Western Sydney University recruitment and Right Person University staff who will selection process and behavioural interviewing, including developing – Behavioural be a convenor or panel questions. Interviewing member Senior Senior staff of the An annual conference for senior staff at the University hosted by the Management University – invitation Vice-Chancellor and Executive to discuss and provide input into the Conference only event University’s strategic plan and priorities. *Program offered through The College. For more information on Accredited training please contact The College at rto@westernsydney.edu.au 22
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION The Psychology of All staff Understand the principles of how to get others to listen to you, persuade Influence them to change their mind and shift the direction of a conversation. Working With All staff Emotional intelligence (EQ) determines how you handle yourself. By Emotional building your EQ you can increase your influence, reduce stress and build Intelligence healthier work relationships. FOUNDATIONAL LEADERSHIP AND MANAGEMENT PROGRAM** PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Managing Required training for Provides the techniques, skills and tools that provide solutions to Performance and all new managers and improving performance by: Achievement supervisors ≥≥ Linking of individual performance with team and organisation goals ≥≥ Providing just-in-time feedback ≥≥ Using questions to bring out the best in staff ≥≥ Facilitating performance improvement conversations that make a difference Coaching for Required training for Gain skills for coaching employees to improve the effectiveness Growth and all new managers and of individuals and teams through discussion about performance, Success supervisors communicating clear expectations, collaborative goal setting and problem-solving. Developing High Required training for Developing high performing teams will take managers through the Performing Teams all new managers and proven grounding principles of how to build, lead and empower an supervisors effective team, and provide tools to create and sustain a team culture. The program is full of practical tips to help you build an effective team or make the necessary changes to take an existing team to the next level and higher performance. Legal Required training for This workshop will identify and explain managers’ and supervisors’ Responsibilities in a all new managers and responsibilities along with Western Sydney University sources of Nutshell supervisors information and support, to minimise risk and act in compliance with University policies, procedures and relevant legislative requirements for: ≥≥ Implementing Financial Responsibilities ≥≥ Preventing Corruption ≥≥ Key HR matters ≥≥ Preventing Bullying, Discrimination and Harassment Preventing Things Required training for As part of leading and managing staff, issues or situations may arise that going ‘Pear all new managers and need to be dealt with both quickly and appropriately. These situations Shaped’ supervisors can be challenging and stressful for all concerned. Overlooking or not following the correct procedures or policies can later cause more problems. This workshop is designed to provide managers/supervisors with practical and helpful information on the importance of following processes, who to contact for advice, and pitfalls to avoid when “things go pear shaped”. WHS for Managers Required training The Work Health and Safety Course for Managers and Supervisors and Supervisors for all managers and provides managers and supervisors with the skills and knowledge needed supervisors to manage health and safety within the Western Sydney University. This is essential learning required under State Work, Health and Safety legislation for University staff who have been allocated Risk Management duties. **For further information on the Foundational Leadership and Management Program, please refer to page 13 and 14 of this guide. 23
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE CAREER DEVELOPMENT The University encourages its staff to actively plan their careers and engage in career and professional development activities that will enhance their career prospects and job progression or promotion. Career management involves setting realistic goals that match your current capabilities and future career aspirations. The Work Planning and Career Development process will assist you to plan your work, learning and development goals. PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Academic Nominated staff Provides career development, support and opportunities for early and Mentoring Program mid-career Academic staff. Business Writing All staff Consists of an all-inclusive set of online modules covering grammar, plain Online Learning English, document planning and structure. The lesson modules can be accessed at any time to assist with your writing tasks. Career Academic staff Provides a comprehensive range of tools, templates and information for Development for Western Sydney University academics on how to plan their career in an Academic Staff academic environment. Career Professional staff Provides a comprehensive range of tools, templates and information for Development for Western Sydney University professional staff on how to plan their career Professional Staff in a university environment. Certificate IV All staff Gain a nationally recognised qualification and be able to deliver training in Training & and conduct competency based assessment. Assessment* Changing Gears: All staff Develop practical strategies for reflection, taking action and engaging Engaging in (Expressions of interest in challenging conversations. This workshop will help you to assess Challenging required) challenging situations from different perspectives and determine either a Conversations plan of action or options for responding effectively. Collaborative All staff Learn to recognise how you approach decisions, and explore different Decision Making thinking patterns and ways to inform and improve your decision making and communication skills. Customer Service All staff Learn to engage with your customers, provide an exceptional customer and Professional experience and develop skills to communicate effectively with a Communication professional attitude. Email Etiquette All staff Maximise the effectiveness of your email communication with this online module. Foundations of Newly appointed full- The Foundations of University Learning and Teaching (FULT) program is University Learning time academic staff project-based and runs over one semester. It is required for all academic & Teaching (FULT) full-time staff newly appointed to teaching positions at the level of Program Associate Lecturer, Lecturer and Senior Lecturer, where the appointment is for 12 months or longer. Staff whose letter of offer informs them of this requirement are contacted and provided with details of the next commencing program. *This program is offered through The College. For more information on Accredited training please contact The College at rto@westernsydney.edu.au 24
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Hows and Whys of All staff interested Provides participants with the required tools to conceptualise and define Process Mapping in gaining insight processes at a high and detailed level. into how processes are structured, defined, assessed and represented Improve Your All staff with previous Gain a deeper level understanding of the skills required to review and Business Processes knowledge or change processes. with ‘8 Steps to understanding of Tango’ process mapping Job Application All staff This program reviews the Western Sydney University selection process and Interview Skills and provides practical information to help you reflect on your career, build a standout resume, address selection criteria, and prepare for interviews. Introduction to Required training Gain an understanding of the University performance planning and Performance for all managers and development process. Planning and supervisors Development Lynda.com Courses Intended for all staff. A specially selected range of Lynda.com courses covering many areas of career development have been made available to all University staff directly from MyCareer Online. Meetings & Minutes All staff Learn to take the kind of minutes the modern university requires as well as save time in meetings by gaining tips and formats to adapt for your own use. Presentation Skills Staff wishing to build Learn the basics of how to design and deliver effective presentations or refresh their skills using a variety of techniques, tips and tools. and confidence in presenting to groups Professional Staff All professional Since its inception in 2010, the University’s Professional Staff Conference Conference staff, including has become an important event in the University calendar. It has given us administrators, the opportunity to share what we do across the University and to engage managers and technical with our senior leaders on strategic discussions. The program features officers opening addresses by the University Executive, keynote speakers, concurrent sessions (comprising presentations by professional staff that show case achievements, innovations, best practice and collective ventures at Western), and networking opportunities. For further information about the Conference, please see westernsydney.edu.au/ conference Researcher Academic staff These events focus on the individual researcher - specifically, on Development determining a professional development path for improving skills as a Events researcher. Events will be tailored to identified research needs and are offered in partnership with the DVC REDI Office. 25
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Researcher Skills Academic staff This suite of 34 online courses developed by Epigeum (part of Oxford University Press) is provided to enhance your skills in the Academic research area, so as to prepare you for the critical journey ahead at Western Sydney University. Tools for Personal All staff Use powerful, practical tools and ideas for increasing your organisation, Productivity energy and creativity in work and life - find an extra hour a day “just for you”! Winning Strategies All staff or whole work This online module provides staff members with ways to effectively for a New Job units navigate through the early stages of their new job at the University. Working with All staff Understand how thinking patterns and emotional states influence Emotional your success at work and in life. Then learn how to access positive Intelligence states quickly and easily. Writing for Clarity All staff A course designed to help you write complex information in a clear and functional way without sacrificing rigour or accuracy. Writing to All staff This course is the companion course to Writing for Clarity and is Persuade designed to develop your writing skills to help you get your recommendations accepted through presenting clear cases that balance risks and opportunities. You will learn how to stop your work being sent back for revision and to better understand what senior managers are really looking for. You will also learn how to write letters that say ‘No’ clearly and respectfully. 26
2018 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE ORGANISATIONAL KNOWLEDGE AND POLICIES Programs within this stream are designed to build your knowledge and understanding of legal obligations impacting your work at the University. You will apply a range of University policies and procedures to enhance your effectiveness in University administration. PROGRAM NAME INTENDED FOR PROGRAM DESCRIPTION Academic All staff This online module familiarises staff with the Commonwealth disability Integration Plans - legislation and provides the knowledge and skills to understand and The Nuts and Bolts effectively implement Academic Integration Plans (AIPs). Compliance All staff The University’s compliance program depends on the active commitment Program of all staff. This suite of online courses provides you with essential knowledge in relation to your compliance responsibilities at Western Sydney University. Conflict of Interest All staff This online module assists University staff to identify conflict of interest situations, understand how and why a conflict of interest exists, and to provide practical ways and means to deal with the situation. (The) Essential Staff engaged in This half day workshop provides University staff with information about Guide to procurement or contracts and their development and management. Navigating negotiation of large Contracts at transactions Western Flexible Work at Managers and A self-paced online course that assists Managers and staff to better Western Sydney supervisors understand what flexible work at Western Sydney University means, University explore the various options available, and appreciate staff responsibilities as defined by Federal and State Legislation and University policy. Managers are encouraged to complete this training. Influencing Climate All staff This online module provides an understanding of what climate change is Change and how its effects can be mitigated. Orientation for All new and existing This online module provides an overview of Western Sydney University New Employees staff and as an ongoing history, structure, policies and procedures together with information (online) reference about working at the University. Orientation for All new staff Gain an overview of the University, its strategic direction and priorities, New Staff and relevant policies and employee benefits. Face-to-face program. Privacy Awareness All staff This online module provides an awareness of what privacy is, and what your obligations are as employees within the NSW public sector. Procurement at All staff Learn about the procurement process at Western Sydney University by Western Sydney completing this online module. University 27
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