Evaluation Proposal: Seminole Football Athletic Training Program - Cameron Fielding - C.Fielding
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Table of Contents i. General Introduction ................................................................................................................................................... 2 ii. Executive Summary .................................................................................................................................................. 2 iii. Detailed Overview: Training Program and its Purpose ............................................................................................ 4 1. Systemic Analysis Approach ..................................................................................................................................... 5 2. Systemic Analysis Method and Tool ......................................................................................................................... 6 3. Training Program Components.................................................................................................................................. 6 Function 1. Improvement of Trainees’ Knowledge, Skills, and Attitudes (KSA) ........................................... 6 Training Inputs .................................................................................................................................. 7 Needs for Training .............................................................................................................. 7 Learners Characteristics ..................................................................................................... 7 Instruction Specific Context .............................................................................................. 8 Info on Performance Context ............................................................................................. 8 Training Inputs.................................................................................................................... 8 Instruction & Training Context ........................................................................................................ 9 Modality.............................................................................................................................. 9 Content................................................................................................................................ 9 Development Process.......................................................................................................... 9 Implementation of Training ............................................................................................................ 10 Training Outputs ............................................................................................................................. 10 Monitoring ...................................................................................................................................... 10 Function 2. Improvement of Trainees’ Job Performance .............................................................................. 11 Workplace Transfer Readiness ....................................................................................................... 11 Function 3. Improvement of Organization’s Performance ............................................................................ 12 Organization’s Maintenance of Training Transfer .......................................................................... 12 Discussion of Organization’s Overall Commitment and Support for Program ............................................. 12 Organization’s Mission and Commitment to Innovation ................................................................ 13 Allocated Resources for Training and Support of the Program ...................................................... 13 Capabilities for Transfer and Maintenance ..................................................................................... 13 Incentives for Employee Participation ............................................................................................ 14 4. Evaluation Logic Model .......................................................................................................................................... 14 5. Evaluation Methodology Overview ......................................................................................................................... 15 6. Evaluation Management Plan .................................................................................................................................. 16 Justification of Evaluation Methods................................................................................................ 16 Process Evaluation ............................................................................................................ 17 Outcome Evaluation ......................................................................................................... 17 7. Evaluation Procedures, Instruments and Measures.................................................................................................. 17 Process Evaluation Methods ...............................................................................................................17 Needs for Training and How the Training Process Relates to Those ..........................................18 Training Instructional Context ...............................................................................................18 Quality and Relevance of Training Materials and Modality .........................................18 Trainees’ Readiness .................................................................................................19 Experience and Expertise in Trainers.........................................................................20 Performance Context ...............................................................................................20 Support for Transfer of Training and Transfer Readiness ............................................20 Training Delivery and Implementation Process ..........................................................21 Outcome Evaluation Methods .............................................................................................................22 Improvement in Trainees’ KSA .............................................................................................22 Improvements in Trainees’ Job Performance ...........................................................................23 Improvements in Organizational Performance Due to the Training ...........................................23 8. Evaluation Communication and Reporting plan ...................................................................................................... 24 9. Conclusion ............................................................................................................................................................... 25 References ................................................................................................................................................................... 27 Appendix ..................................................................................................................................................................... 29 1
i. General Introduction: The following is an analysis of the Florida State Seminoles ‘football education’ training program conducted per the requirements of EME6357: Evaluation of Training Programs in HPT. It seeks to outline the major features of the program, to place these features within the context of a systemic model, and to offer a systematic analysis of the program within this context. On the basis of the systemic analysis, we next offer summary of our proposed evaluation procedures following another systematic model: The Evaluation Management Plan. Here, we outline the high-level evaluation questions that will inform evaluation procedures, explore the specific instruments and procedures that will constitute the evaluation, and offer justification for the evaluation methodology The paper will begin with an Executive Summary that presents a broad overview of the program and essential takeaways. Following this is a detailed introducing the Seminole training program along with foundational models for systemic analysis. We next deconstruct the program in terms of the presented systemic models and offer a logic model for approaching evaluation. Using this model as a basis, we proceed to outline our Evaluation Management Plan and Communication Plan. In combination, these elements will provide the reader with an understanding of the mechanics that compose the athletic training program while also offering a clear path toward successful evaluation. We begin with an Executive Summary. ii. Executive Summary: • Program Title: Florida State Seminoles football athletic training program • Program Sponsor: Florida State University • Program’s Purpose: The purpose of the program is to generate revenue and prestige for FSU by enabling the football team to win football matches. It attempts to improve the athletic performance of varsity players using both internal metrics (measured against the player’s past performance) and external metrics (using data from games played against other teams). • Duration of Training: The training lasts approximately 4 years, or the length of time that the athlete is enrolled at FSU and performing to athletic / academic standards. 2
• How often it is offered: The training program is offered on an ongoing basis, and changes training components / focus based on the athlete’s needs or a predetermined schedule (requiring at various times conditioning, strength training, rehabilitation, etc.). • Training Instructional Context: Training for the football program takes place at FSU, and all trainees are also students at the university. Consequently, the context for athletic training is somewhat complicated by the academic requirements of university and the athletic program functions within the larger context of the university. o Trainers and training staff and their qualifications: Primary trainers include the head coach for the team who makes executive decisions for the program. The chain of command passes down in a hierarchical structure to Assistant Head Coaches, associate coaches, etc. Also on staff are specialized trainers for strength training, nutrition, and rehabilitation. o Trainees general profile: All trainees are undergraduates at FSU and in the varsity football program. Most players receive training starting their freshman year of college, however some are accepted into the program as sophomores. The approximate age of all trainees is between 18-22. o Training instructional content: The training includes elements such as strength building, conditioning, rehabilitation, nutrition, strategy building, and team coordination drills. o Training delivery mode: The training is generally delivered by coaches who have various specializations and focus on his / her area of expertise. FSU has extensive and specialized facilities in which these trainings are conducted. o Training process (how it is implemented): Coaches keep statistics for each trainee using devices such as body composition monitoring in order to track progress throughout the program and identify player weaknesses. Trainings are generally conducted in groups, however individualized programming is used to the extent that players have different functions within the team and must specialize. o Trainees’ Assessment procedures and Tools: The trainers use various technologies and experts to effect trainee development. Such tools include GPS monitoring devices to record the athlete’s movement through space, in addition to 3
devices that monitor body composition over time (BodPod). Likewise, trainees are assessed by certified strength and conditioning coaches at progress intervals. • Trainees’ Performance context: The trainees’ performance context is both in practice sessions and in actual gameplay during football matches. Trainees are assessed, as mentioned, both on the basis of their individual performance and their performance as a group when playing football matches. o Where / how they use the knowledge and skills gained as a result of this training: Ultimately, players use the skills primarily to play and win football games against other university teams. Their success generates revenue for the university and this money is partly fed back into the training program. iii. Detailed Overview: Training Program and its Purpose: In elaboration of the information presented in our Executive Summary, the purpose of the Florida State Seminoles’ football training program is to enable the football team to win football matches against other teams. It attempts to improve the athletic and psychological performance of players using both internal metrics (measured against the player’s past performance) and external metrics (using data from games played against other teams). We have deconstructed the program into its constituent parts, and also examined the methods by which the program tracks and utilizes the aforementioned metrics. In order to accomplish these goals, we have adopted a Systemic Analysis Approach to the program. A system, for our purposes, is defined as “a network of interdependent components that work together to try to accomplish the aim of the system” (Deming, 1994) We adopt this systemic approach in order both to construct a robust understanding of the program as a system and to deconstruct the functions of the system in a systematic manner. We will here introduce this process by contextualizing the training program within a larger system in the model below. 4
1. Systemic Analysis Approach The above figure illustrates our template for creating a broad-scale understanding of the problem space. Following the outline, we see that the athletic training program functions as a subsystem of a larger performance system. In this case, the Organizational Environment is that of the FSU Athletics department. Increasing the level of granularity, we see a host of Structures operating within this broader environment: Seminole Football, Strength & Conditioning, Sports Medicine, Sports Nutrition, Accountancy, Equipment, and IT all function as semi-autonomous but interrelated departments / subsystems. Structures gain identity and interaction through various Processes that define their flow of goods, information and services. Workforces (coaches, medics, IT workers, etc.) execute these Processes, and deliver the Training Service with which we are concerned. Finally, Feedback from the Training Service creates feedback loops for the Workforce to use in improving processes. Understanding the training program as a subsystem within the broader system outlined above allows us to deconstruct its processes in the context of the larger environment in which it functions and to which it is beholden. With a robust understanding of context at our backs, we turn now to the constituent parts of the training program, and to a systemic method for understanding these parts in terms of our ‘network of interdependent components’. Below we introduce a Systemic Analysis Method that illustrates our approach to the program’s moving parts and primary functions. 5
2. Systemic Analysis Method and Tool In order to deconstruct the training program, we have employed an iterative analysis. This technique views the training program in terms of its primary functions and the interactive components that are used to achieve these functions. It is diagrammed below. We have used the model illustrated above to inform the breakdown of Training Program Components that composes the next section. We address each of the items in order and as they relate to the three primary functions of training: 1) improving individual performance, 2) improving job performance, and 3) improving organizational performance (Darabi, 2017). 3. Training Program Components: Having filtered the athletic training program through the iterative analysis model, we now proceed to highlight our core findings accordingly. Referring to the model, we will begin with the first function of training and follow the progression outward. • Function 1. Improvement of trainees’ knowledge, skills, and attitudes (KSA) At the KSA level, the Football Education program seeks to improve the physical and mental abilities of trainees in order to improve their football performance. The program emphasizes several areas of instruction in order to address the full range of competencies demanded of trainees. We shall, for the purpose of this analysis, break these areas of 6
emphasis into three general categories: physical training, mental training, and nutritional training. A broad range of physical training, with a primary emphasis on programming for ‘Strength & Conditioning’, develops trainees’ ability to execute football-specific movements (Purinton, 2006). This program is supplemented with mental training that develops both the attitudes and the mental skills of trainees. Attitudes are refined through the integration of ongoing psychological reviews through a mental-health program (Pastor, 2018), and mental skills are developed through performance reviews (“FSU all-access,” 2010). Finally, nutritional training ensures that the athlete is capable of maintaining an optimized diet. Trainees receive ongoing nutritional instruction, individual counseling and personalized meal plans in order to optimize their other programming (“Seminole Nutrition,” 2019). Following the progression of our iterative analysis, we proceed now to break down the functional elements of the training program as they relate to Function 1: o Training Inputs: - Needs for training: In 1947, in response to an overwhelming number of WWII veterans returning from combat and seeking higher education, an Act of Legislature re-named and reconfigured the then Florida State College for Women into the co-educational Florida State University (“FSU History,” 2019). The football program was immediately re-established as a byproduct of this act, and thus the need for training new athletes emerged. - Learners’ Characteristics: Learners consist of young adults enrolled in FSU as undergraduates. They must meet or exceed baseline athletic and academic performance standards based on the position for which they are being drafted or applying. Entry into the team may be secured either through high-school recruiters whereby the player is scouted and offered placement based on his varsity performance, or through a tryout process once the player is accepted to FSU (Sonnone, 2019). New players generally enter the training program in their freshman year of university, however some non-freshman players stand as exceptions to this generality and are known as ‘Redshirts’ when they join the team at another grade (Nee, 2018). Within the program, the trainees are broadly 7
subdivided into 3 groups based on experience: Developmental, Travel Squad, Special Teams (Purinton, 2006). - Inst. Specific Context: Instruction occurs within the training facilities offered by FSU, usually in designated football training facilities but with some overlap into general athletic facilities where nutrition and sports medicine are concerned. All of the trainees are full-time university students and so the training occurs around the trainees’ academic commitment (Sonnone, 2019). The training program must also adhere to regulations set by the NCAA for the specific dates and duration in which training may take place (Purinton, 2006). - Info. on Performance Context: The end performance context from the standpoint of the training program lies in playing competitive football matches against the teams of other universities. The overall success of the program may be judged by the win-loss statistics year over year (SRCFB, n.d.). Generalizing beyond these statistics, we may view performance with a focus on producing both winning teams and noteworthy players. Winning teams win games, and noteworthy players win fame. With either focus, success during a competitive game serves as justification for the program. - Training inputs: We may generalize key program inputs as they relate to the previously-identified categories of physical training, mental training, and nutritional training. Physical training utilizes an array of physical and technological inputs to effect performance. These include weight lifting equipment such as barbells, body composition monitoring (BodPod) and statistical tracking (Catapult) devices, and practice-specific clothing. The mental training component utilizes such tools as paper notetaking and projectors for presentations and game reviews. The nutritional component involves both materials for abstract presentations such as projectors and materials for consumption such as fruit and Muscle Milk for protein shakes (Rubin, 2016). Each of the aforementioned training components employs content-specific monitoring software to measure and schedule movement over time, along with a specialized staff to manage affairs and the trainees to be monitored. 8
o Instruction & Training Context: Training occurs within the context of FSU’s broader function as an academic institution. The relationship between the athletic education and general education requirements complicates the procedures of the former because it is subservient to the latter. In order to maintain eligibility for the football program trainees must be enrolled in 15 credit hours and maintain a minimum GPA in their academic coursework (Sonnone, 2019). The program occurs likewise within the broader context of nationally-accredited collegiate sports, which means that the program must also conform to regulations set by the NCAA. - Modality: The majority of training occurs as practice. Players are assigned to coaches and these coaches oversee the players as they perform. Both Strength & Conditioning and Sports Nutrition employ this primary approach with an emphasis on practical, real-time coaching. Classroom learning also factors into both aspects of the training program with scheduled nutritional lectures and game reviews. Sports Psychology operates using similar modalities, but also offers a formal therapeutic mode which the other two lack. - Content: The Strength & Conditioning program begins with a period of hypertrophy and strength training until the Spring playing season begins. During this period, trainees are directed toward increasing lean mass. This programming is scaled back during play season, during which a maintenance program is implemented in order to maintain the trainees’ prior gains in strength and conditioning. Full training is resumed during a nine-week intensive Summer training (Purinton, 2006). Interspersed throughout the core physical training program are group classes and individual counseling from staff nutritionists (“Seminole Nutrition,” 2019) who rely on the same metrics as the S&C staff to formulate their own individualized programming (Rubin, 2016). Likewise, sports psychology programming is offered on an ongoing basis with a designated sports psychologist (Pastor, 2018). Additional mental skills and attitudes training is delivered in coordination with outside company The Program which specializes in building leadership skills in conjunction with physical education (Schoffel, 2018). - Development process: Program development is conducted through a series of increasingly-specific categorizations. Players are first generalized on the basis of 9
experience into developmental groups and travel squads. Programming is then narrowed on the basis of position within the team. It is finally narrowed further using metrics derived from individual players. An outline of this process is as follows. Strength & Conditioning begins with a post-bowl injury assessment for returning players and physical assessment for new players. This is done in coordination with the sports medicine department in order to establish training baselines. Using the metrics gained from these assessments, coaches customize routines for individual players based on their team function and experience. Ongoing metrics are captured using the Catapult monitoring system, which takes live readings of such factors as age, weight, and heartrate and delivers these to coaches as ‘Player Load’. Coaches use these live metrics to modify ongoing and day-to-day training. High-level revision of strategy is conducted by senior coaches and advisors based on reviews of in-game performances, and this strategy revision affects the general orientation of team training (ESPNU, 2010). o Implementation of training: The training as described above is implemented by several teams of coaches over the course of a year. Using a combination of industry-wide best practices and data collected on individual trainees, and adhering to the restrictions set by both NCAA and FSU regulations, trainers outline and implement a schedule in which training may occur. Having ensured the optimal number of staff and ratio of trainers to trainees is available to carry out the training schedule, these are organized into hierarches under the general direction of the Head Coach. Decision making authority for implementing and altering training is based on rank within this hierarchy. o Training outputs: The training is expected to produce approximately 100 football players per year (FOX Sports, n.d.). The program is further expected to produce an appropriate number of practice sessions, drills, presentations and medical / nutritional / therapeutic services to deliver training to the trainees. In more abstract terms, the training program is expected to produce a positive statistical trend on the basis of games won during the season. o Monitoring: Initial trainee physicals are conducted using medical equipment through FSU’s Sports Medicine department. Particularly important in these physicals are the biodex isokinetic testing machine and BodPod which are used to test and track body 10
composition and mobility over time (“FSU Sports Medicine,” 2018). The most significant single technology used in the program is the Catapult system which tracks over 100 trainee metrics in real time to provide coaches with ongoing performance data and GPS monitoring. This data is used to personalize and alter ongoing training as needed in order to maximize optimize trainee effort, reduce soft-tissue injuries, and refine spatial movements (Davis, 2018). Retroactive review is also employed by coaches watching game and practice footage in order to make player assessments, and this review supplements other modes of data collection. For all aspect of the training program, trainers use specialized tracking software to monitor the flow of goods and services to trainees. For example, in addition to the metrics provided by S&C coaches and medics, designated nutritionists also use software to track personalized data on trainees’ macronutrients in order to create personalized meal plans (Rubin, 2016). • Function 2. Improvement of trainees’ job performance At the Job Performance level, the training program focuses on improving the ability of the team to win football matches. All of the aforementioned KSA development is directed toward developing trainees’ ability to perform in a competitive arena against similarly- trained teams from other universities. By winning games against these opposing teams, the Seminole team justifies their KSA training and meets the expectations set by the workplace. To help the team accomplish this end, FSU and the Athletics Department provide considerable organizational support to these competitive matches. o Workplace Transfer Readiness: Overall, FSU offers a robust network of support for the trainees as they transfer their newly-acquired KSAs into the workplace. The most visible support that FSU offers to football matches is in the form of the Doak Campbell Stadium, a facility primarily dedicated to hosting visiting teams for competitive play. Despite the only intermittent use of the stadium for this purpose, the university still works to maintain and prepare the stadium, playing field, parking lots and related facilities during and between matches. Some of this work is performed in coordination with external organizations such as SODEXO, which administers foodservices for the stadium (Buzalka, 2017). However much of the work is internally orchestrated by the university, which must at all times employ a wide array of support workers to maintain the stadium’s 11
physical structure, cleanliness, and usability. Likewise, the university develops and enforces game-time regulations for its parking lots and transportation services in order to serve the interests of the football matches (“Transportation,” n.d.), and coordinates with local government to ensure transportation availability to and from games (TalGov, n.d.). This extensive organizational support ensures that trainees are given the opportunity to apply their newly-acquired KSAs in the manner that the sponsoring organization expects: by exhibiting these KSAs during games. • Function 3. Improvement of organization’s performance At the Organizational Performance level, the training program results in more money, more prestige, and thus a greater ability to recruit talented players. The football program is a potentially lucrative operation for FSU. If the team wins more games, then the most immediate reward for the university is monetary: more people will purchase tickets to watch live football matches in addition to purchasing concessions during these matches. Playing success also ensures that FSU ranks highly against other NCAA schools, thereby increasing its fame and prestige in the collegiate circuit. The combination of money and prestige increase the university’s ability to recruit talented high-school footballers to the program, thus creating a virtuous cycle and perpetuating FSU’s ability to gain money and prestige through its football team. o Organization’s Maintenance of Training Transfer: In addition to training for football- specific KSAs, trainees are provided with a variety of supporting instruction aimed at transferring their training both to the workplace and beyond. The NOLES program offers athletes training in positive habits, community development, professional development, job placement, and leadership development (Seminoles, 1999). Thus, the organization attempts to prepare trainees for transfer on an ongoing basis that extends beyond immediate gameplay. o Discussion of organization’s overall commitment and support for training program: Given the aforementioned incentives for FSU to have a successful football team, the organization’s commitment to ensuring its success is understandably strong. The university has pledged both dollars and resources to support the training program. 12
o Organization’s Mission and commitment to innovation: Innovation is a consistent commitment for FSU, provided that the innovation continues to be justified by performance results. In addition to funding tech innovations such as the $60,000/year Cataput program (Davis, 2018), FSU also utilizes its function as a research university to produce continuing innovations such as newly designed bracing system (Boehm, 2019). Indeed, the organization’s self-stated mission is to be “among the nation’s most entrepreneurial and innovative universities” (Florida State University, n.d.). Given this existing commitment, it is likely that continuing commitment to innovation will be forthcoming for the program. o Allocated resources for training and support of the program: The ‘Unconquered Campaign’ represents both the most recent and the most significant pledge of organizational support for the football education program. Running through 2022, the program commits to $100-million in fundraising, $60-million of which will be allocated to the construction of a new, all-inclusive Dunlap Football Facility (Seminole Boosters, 2018). In addition to the program-specific support provided by FSU, the university also offers ongoing indirect support to program elements such as sports nutrition with a $173-million foodservices contract with Sodexo (Buzalka, 2017), and sports medicine with ‘state-of-the-art’ medical technologies in the Don Fauls Athletic Training Facility (FSU Sports Medicine, 2018). Such ancillary services are supported by FSU’s employment of a wide array of support personnel (cooks, janitors, vendors, etc.) that contribute to the overall infrastructure in which both training and competitive playing occur. o Capabilities for transfer and maintenance: Despite the extensive organizational supports, we must re-emphasize the structural conflict between FSU as a host to the football program and FSU as an academic institution. Trainees are necessarily unable to devote full attention to football due to academic requirements. There is no way for FSU to circumvent this problem while still functioning within the regulation of the NCAA (NCAA, 2019), and thus the program must suffer. Overall, however, the financial and resource commitment provided by FSU suggests that the program can be maintained and expanded in perpetuity and to the extent that it produces successful teams. 13
o Incentives for Employees participation: There are several inbuilt incentives for trainee participation in the program. The most immediate and quantifiable of these is the potential for scholarships through the university. FSU offers full athletic scholarships for NCAA Division 1 athletes (Office of Financial Aid, 2019). Successful players also gain subjective gratification from the relative fame and praise that they receive as a result of winning games. Less immediate is the potential for successful players to be scouted into the NFL and thus seed a long- term and well-paid career as a professional football player. 4. Evaluation Logic Model In order to organize the above analysis into an actionable format for creating an evaluation, we will employ the Logic Model shown below. This model will serve as the guideline for constructing an evaluation plan. In the step ‘1. Examine and Analyze’ portion of the model, we have given a brief summary of the information detailed above. The model contains our basic logic for approaching the problem of evaluation, and we will follow its progression as we move to step ‘2. Evaluate’. The program will, however, require a multi-phase evaluation and we may need further information after the award of the evaluation contract. 14
Thus far, we have taken the essential first steps to determining the evaluation needs of the FSU Seminoles football training program. The previous pages have detailed our analysis of the program’s current purpose and structure. We have outlined a systemic approach to this problem and our reasoning for adopting it. The understanding gained from this systemic analysis will serve as the foundation for the formation and implementation of evaluation protocols tailored to the actual needs of the program. We now proceed to outline our Evaluation Methodology & Implementation plan for the Seminoles ‘football education’ training program. 5. Evaluation Methodology Overview: In the proceeding text, we will outline the high-level evaluation questions that will inform evaluation procedures, explore the specific instruments and procedures that will constitute the evaluation, and offer justification for the evaluation methodology. The action steps outlined in this paper derive directly from our Systemic Analysis of the football education program. The present content is a continuation of the Evaluation Logic Model. We will begin by outlining in broad strokes the Evaluation Management Plan (EMP): a systematic model for evaluations which informs our overall approach. We will next provide a detailed breakdown of the guiding questions derived from the EMP, the procedures to address those questions, and the logic that led to the procedures. Finally, we will outline a Communication Plan for stakeholders within the program. In combination, these elements will provide the reader with a clear understanding of the path that we will take toward a successful evaluation. We proceed with an outline of our model: 15
6. Evaluation Management Plan: The EMP template shown above serves as our guide for developing an evaluation methodology. It increases in granularity of focus from general categorizations to specific instruments. Following the outline, we see the evaluation broken broadly into ‘Processes’ that address program implementation and ‘Outcomes’ that address the effectiveness of the implemented program. Each of these broad functions is subcategorized into Relevant Training Features. These training features parallel those outlined in our Systemic Analysis (see Appendix A), and they act as the basis for forming our high-level evaluation questions. With our high-level evaluation questions established, we proceed to clarify the nature and source of information required to answer these questions, and finally we determine the specific collection methods that are most appropriate. • Justification of Evaluation Methods: As outlined above, the methodology for this evaluation follows a logical progression from categorizations to questions to instruments of measurement. The evaluation concerns that we have identified for the football education program arise from the findings of our prior analysis of program features. Maintaining the systematic approach used in our analysis ensures that our data collection methods for the Processes and Outcomes of the program are both relevant and appropriate. 16
o Process Evaluation: As mentioned above, we have narrowed our area of focus based on thematic criteria. The first of two broad evaluation frameworks is Process Evaluation. This examines the overall implementation of the program to establish whether it is appropriately formed and executed. During this portion of the evaluation we examine the analyzed inputs, training delivery, and implementation process. By examining these processes, we may verify the integrity of the training program. Each of our evaluation questions addresses a core element of Process Evaluation, as outlined in the EMP’s Relevant Evaluation Issues, and investigates the integrity of that program function. o Outcome Evaluation: In compliment to the Process Evaluation outlined above, we will also conduct an Outcome Evaluation in order to make a judgement about the short and long-term outcomes of the training program. We will focus on each of the three Training Functions outlined in our Systemic Analysis: KSAs, Job Performance, and Organizational Performance. KSAs target shorter term outcomes of the training, while Job Performance and Organizational Performance target longer term outcomes. Addressing these elements will, in combination, offer a robust picture of what the program actually accomplishes and fails to accomplish. 7. Evaluation Procedures, Instruments and Measures: Three types of data collection inform our approach: Qualitative, Quantitative, and Mixed. Quantitative data collection is strictly numerical in nature. We utilize this methodology when statistics are available and appropriate to address the issue at hand. Qualitative data is more subjective, but essential in defining correct procedures, assessing attitudes, and the like. Often, a Mixed approach to data collection is most appropriate in order to form a full picture of the problem space. This section will address the specific Evaluation Questions and data collection methods for both the Process Evaluation and the Outcome Evaluation. • Process Evaluation Methods: Outlined below are the key Training Features of our Process Evaluation, the Evaluation Questions that we will use to investigate them, and a discussion of the methodology that will be used to answer those questions. We proceed to discuss the specific Process Evaluation Issues: 17
o Needs for training and how the training process relate to those: Generally speaking, evaluation questions in this category are used to establish whether the training process satisfies an actual need for the organization. In the case of the football education program, although the training may be said to serve a de facto purpose, our systemic analysis found that the need for training arose from the 1947 Act of Legislature that created FSU. Thus, our evaluation question “Does the program being implemented align with the intended purpose?” may be answered in the affirmative through a qualitative examination of historical documents. o Training instructional context: Here we examine the broad context in which the training occurs in order to evaluate whether the training is appropriate. ▪ Quality and relevance of training set-up and modality: In order to establish whether the training set-up indeed serves the intended function of training, we pose the following evaluation questions. First, “To what extent does the training modality align with the instructional objectives?” and second, “How appropriate are the training processes given the objectives of the program?” The first question examines the underlying goals of the program in order to ensure that the program’s format is appropriately aligned with these goals. The second question again examines the underlying goals of the program, but focuses on the processes within the training format. If there is a problem with the former, then the latter will also be inappropriate. In order to establish the appropriateness of both elements, we shall employ qualitative data collection methods using the trainers as our information source. Further, because of the complex and subjective nature of the information that we wish to collect, we will use interviews as our collection instrument. The semi-structured interview approach will allow us greater flexibility in questioning and generate a better understanding of the problem space. Please see Appendix B for examples of our interview questions on this topic. 18
▪ Quality and relevance of training materials: Moving from the overall modality to address the actual training materials, we pose two interrelated evaluation questions. First, we must ask “Are the training materials timely and relevant?” and next “Are the selected materials up-to-date with Athletic Science best practices?” The first question addresses the appropriateness of the program-specific training materials while the second question adopts a comparative view of the program at a high level. Because the information needed to establish the answers for these questions involves both performance measures and abstractions, we will employ a Mixed method of data collection. To a large extent, the first question can be answered through statistics generated by the Catapult program. This program offers a built-in feedback loop for data collection, and because the program has already been used to make alterations to the training materials it presents a large pool of past performance data from which to draw comparisons. The latter evaluation question, however, requires a more qualitative approach. In order to answer this question, we will rely on Subject Matter Experts (SMEs) in the field of Athletic Sciences. These experts can view the program through an up-to-date lens of best practices in their area of expertise. Here, again because of the conceptual nature of the information needed, we will use a semi-structured interview as our instrument. Sample questions from this instrument are in Appendix B. ▪ Trainee’s readiness: In order to establish whether the trainees are prepared for the instruction at the time of their entry, we begin by asking “Are trainees put into the right training groups?” This is important to establish because the training program contains multiple layers of training segmentation based on athletic profiles and experience. If the individual player is overworked or underworked due to incorrect placement then a greater risk of injury or strength loss occurs. We adopt a mixed approach to addressing this question. A statistical approach observes the PlayerLoad variable for entry players and looks for discrepancies in this data between 19
new and established players. Additionally, a questionnaire will be distributed to coaches that asks such questions as “What are the primary variables that determine which training group entry players go into?” in order to collect qualitative considerations that strict numbers may overlook. In addition to this question of trainee grouping, we will ask the evaluation question “Are trainees adequately informed of program expectations and resources?” The most straightforward source of this information is the players themselves. An attitude questionnaire that gathers qualitative data on a Likert scale will amply serve the purpose, and examples from this questionnaire can be found in Appendix B. ▪ Experience and expertise in trainers: In order to establish the experience of trainers, we have formed two interrelated evaluation questions. In ascertaining how appropriately the trainers are being deployed, we start by asking “Are the skillsets of trainers matched appropriately to job function?” This question requires qualitative data to answer and its answer can be got from employment records, which are readily available. In this instance, we will simply index the required qualifications for job positions against the resumes of the trainers actually doing the job. To adopt a broader view of the problem space, we continue the line of inquiry with the guiding question “Are trainers qualified to industry standards?” Once again using qualitative measures, we turn to lead coaches as our source of information. Because the information needed is limited in scope a questionnaire will be sufficient. See Appendix B for examples. o Performance context: In this section, we examine the readiness of the organization to help the trainees employ the training that they gain through the program. ▪ Support for transfer of training and transfer readiness: In order to evaluate whether or not the organization is ready and willing to support training transfer for its athletes, we will start by examining the actual transfer on a statistical basis. Because the program operates on an ongoing basis, with repeat trainings between competitive games, we are using what 20
may appear to be an Outcome-oriented question for our Process evaluation. Thus: “Does performance during practice transfer / replicate performance in competitive playing?” We will use the cyclical nature of the training & transfer to advantage and compare ongoing statistics in- game vs. out-game. In addition to comparing the statistical data, we will interview trainers about transfer / replication of strategic and tactical training in the competitive field. The combination of the two methods will give us a picture of both the raw athletic transfer and the higher-order cognitive transfer. Any discrepancies will point to an ongoing blockage in the movement from training to job performance. By examining the individual statistics, we can identify faults at the organizational level. To compliment this examination, we ask the more direct evaluation question “To what extent does FSU facilitate the transfer of training to game environment?” This question will be answered using mixed methods. Financial data is available for the Athletics Department and will be reviewed to determine exactly what budgetary allocations are made for training transfer. Additionally, trainers will be interviewed via questionnaire in order to address transfer issues that the financial data may miss. See Appendix B for examples. o Training delivery and implementation process: As in the previous section, the first question that we will use to evaluate the implementation process appears to be oriented toward Outcomes rather than Processes. However, the ongoing nature of the training program makes it useful to treat this question (“To what extent does the implementation of Catapult contribute to improved player KSAs?”) in the Process section of our evaluation: the implementation is an ongoing process. Once again, the abundance of player statistics aids us in our quest to answer this question. We will compare the data pre and post-Catapult to measure exactly how much value the software delivers to the training program. In addition to this examination of the technological implementations of the program, we will examine the program more generally with the evaluation question “Is the training program being implemented according to its design?” The answer to this question relies on qualitative data derived 21
from participant observation. Through our Systemic Analysis, we have generated an understanding of how the program ought to be implemented. We will next go and look to see if it is actually being implemented in this manner. • Outcome Evaluation Methods: Here we present our evaluation strategy as it relates to Outcomes of the training program. Refer to the section ‘Justification of Evaluation Methods’ above for a full description. We proceed in order of scope from KSA to Job Performance to Organizational Performance. o Improvements in trainees KSA: Here we will focus specifically on the impact that training had on trainees. Our highest-level guiding questions are “Did the program produce the intended player outcomes?” and “To what extent did the training program increase the entry KSAs of trainees?” Generating answers to these questions involves a mixed approach to data collection from several sources. Because this category involves three separate elements (Knowledge, Skills, and Attitudes), we will address each separately: ▪ Knowledge: The evaluation of knowledge acquisition will be based on a pretest measured against a posttest for the essential elements of the program. As outlined in our Systemic Analysis, the program trains several areas of knowledge: Nutrition, Physical Training, and Mental Skills. The most appropriate way to address a change of knowledge in these categories is by assessing the trainees’ entry knowledge at the time they join the program or are scheduled to encounter the material within the programming, and then following up on this assessment with posttests to see the knowledge gained. In this case, we will create pretests & posttests as needed for each of the areas of knowledge. See Appendix B for sample questions. ▪ Skills: The evaluation of skill acquisition will involve a mixed collection approach of statistical records acquired through Catapult, along with observations of player behavior. Taking the metrics of players before and after athletic training offers fertile ground for quantitative comparison. In addition, conducting player observations allows us to evaluate more 22
technical and cognitively intensive skills that the raw statistics can readily accommodate. The combination of the two methods offers both a direct and a comprehensive path to evaluating skill development in trainees. ▪ Attitudes: In order to evaluate the attitude development of trainees as a result of the program, we must rely on qualitative measures. We form an additional evaluation to direct these measures: “How satisfied are trainees with the program as implemented?” The answer to this question must be found at the source: present and past trainees. Because we are not addressing complex cognitive skills, a simple questionnaire on a Likert scale will suffice to gather the data. An example of this questionnaire can be found in Appendix B. o Improvements in trainees’ job performance: Here we address the extent to which the trainings contributed to the trainee’s on-the-job performance (in this case, playing competitive games). Here, based on our analysis, we have identified the newest and largest variable within the program as tech expenditure. Thus, it is timely to ask two interrelated questions about this variable. 1. “To what extent has increased tech expenditure contributed to an increase in games won?” and 2. “To what extent has tech expenditure contributed to decreased injury / out time among players?” As the largest single expense of the training program, it is critical to establish the actual contribution of the technological rollout to job performance. In order to establish these contributions, we rely on the abundance of year-over- year game and injury statistics. By comparing the data from years prior to implementation with years after implementation, we can distinguish any upward or downward trends in game performance. Likewise, we will compare medical records along the same lines in order to determine the total ‘out-time’ (and thus, reduced job performance) due to injury. o Improvements in organizational performance due to the training: In order to determine the organization-wide benefits that the training program has brought to FSU, we will pose three guiding questions. The first two are as follows. “To what extent has the training program contributed financially to FSU? What is the cost / benefit ratio of the program?” In this case it is possible to use quantitative 23
methods by combing FSU’s financial records to find answers. By looking at the ongoing and startup expenses for the training program, and comparing it against the revenue generated by competitive games, we will arrive at a cost-benefit ratio from the standpoint of the organization. Our third question in this category (“To what extent have national rankings for the Football Athletic Program impacted player recruitment?”) requires a more mixed approach in order to generate answers. In order to address this question, we will rely on three sources: Player Entry Statistics, Players, and Recruiters. By once again employing a quantitative approach with year-over-year player statistics, we can correlate national rankings with how athletically skilled new players are. If the program receives better players when it has a high national ranking than when it does not, we may strongly infer that the success of the training program is an important contributor. In addition to this quantitative measure, we will also seek feedback from players and recruiters to gain additional perspective. A questionnaire will be sufficient to determine the extent to which national rankings impacted players’ choice of schools (ex: “What were the national rankings of your top three school choices?”) and recruiters in their ability to recruit new talent (ex: “Do you find it easier to recruit top players when the program increases ranking?”). The combination of player statistics, player feedback, and recruiter feedback will provide a depth of understanding that no individual component can. 8. Evaluation Communication and Reporting plan: As we gather the above data, it is important to have a clear plan for communicating the findings in a timely manner and to the appropriate individuals. In order to ensure this process, we use the model presented below. As with the Evaluation Management Plan, it follows a logical sequence from the general area of focus to the specific implementation. 24
Information on our Process evaluation will be delivered to trainers and supervisors on an ongoing basis in order to ensure their participation. By making them aware that the evaluation is taking place and that the supervisors are endorsing it, the trainers are more likely both to comply with our procedures and to perform well. This report will be in the form of a weekly summary, and will be delivered ideally by superiors who have also received the report. An additional summary along with a conference will be provided to trainers at the conclusion of the process evaluation in order to ensure that clear next-action steps are in place. Our communication on the training Outcomes will break into three separate categories based on the three functions of training. The KSA report will be delivered, along with the final Process report, to trainers and administrators as part of their summary and conference at the end of the evaluation. Additionally, a Job Report will be delivered to the department heads and administrators along with the financial accounting department. This information will take the form of a paper summary along with a meeting to discuss at the end of evaluation. Finally, an Organizational Report will be delivered to the executive committee of the Athletic Department, along with the financial accounting department. This will take the form of an executive summary in the case of the department heads, and a full financial report in the case of the accounting department. These will be mail-delivered with an additional conference if needed. 9. Conclusion In this paper, we have taken the essential first steps to determining the evaluation needs of the FSU Seminoles football training program and creating an evaluation protocol that 25
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