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WELCOME TO ICMS About Sydney 4 About us 6 Gateway to success 8 Your backyard - Manly 10 Your classmates 12 Meet your predecessors 14 Your classes 16 COURSE INFORMATION ICMS is leading next generation education 18 Bachelor of Business Management 20 Bachelor of Event Management 26 Bachelor of Hospitality Management 32 Bachelor of International Tourism 38 Bachelor of Property (Development, Investment and Valuation) 44 Bachelor of Sports Management 50 Postgraduate degrees 56 Aspire Institute – Your pathway to ICMS 58 Exchange programs 62 The best industry training program in Australia 64 STUDENT LIFE Your support network 68 Student clubs and associations 70 Where to live in Sydney 72 APPLYING TO ICMS Scholarships 74 Applying as an international student 80 Applying as a domestic student 81 Entry requirements 82 Invest in your future 84 Important dates 85 Connect with us 86 Contact us 88 Application forms 90 Useful websites 95 a
welcome to Sydney Sydney, one of the world’s most Culture Climate Cost of living and working in Sydney As an international student you are able Getting around liveable cities Australia prides itself on being the country Known for its blue skies and sunshine, The cost of living in Sydney really to work in Australia for up to 40 hours per ICMS is located 17 minutes by fast Home to the iconic Opera House and of the ‘fair go’. This means we value Sydney has a mild and pleasant climate. depends on the lifestyle you lead. If you fortnight (two week period), with unlimited ferry from the city of Sydney. The public Harbour Bridge, Sydney is one of fairness and common courtesies. Waiting Our mid-winter temperatures rarely fall like extravagance you might spend a little hours during ICMS vacation periods. transport system in Sydney includes the world’s most attractive cities for patiently for your turn in a queue and using below 10ºC (50ºF) while mid-summer more on luxuries, but for the more modest ICMS international students completing ferries, trains and buses. Trains operate international visitors. Ranked as one of ‘please’ and ‘thank you’ will go a long way temperatures can occasionally reach 36ºC budget there are many free and low cost their industry training placement are regularly in the city and tickets can be the world’s most liveable cities, Sydney with most Australians. Another popular (97ºF) with 22ºC (72ºF) the average. activities to enjoy in Sydney. As an outdoor eligible to work full time during this training purchased from booths or machines at is the gateway to New South Wales. Our Australian expression is ‘no worries’ city, Sydney has countless beaches, period as the work placement is a subject railway stations. The closest railway station world-class attractions, golden beaches, because Australians generally are a pretty national parks, and sporting fields to keep within their degree and does not have the to Manly is at North Sydney, accessible pristine national parks and unique cultural laid back people. We have a cheeky you entertained without spending a cent. same restrictions. For more information on by bus. The easiest way to get around on experiences will make study in Sydney an sense of humour and a relaxed attitude The cost of living in Sydney compares your visa privileges, visit public transport, however, is to purchase experience unlike any other. about most things in life. However, there with many European and Asian cities. www.border.gov.au an Opal card (opal.com.au). This covers is one thing that nearly all Australians are We recommend a minimum budget of travel on combined forms of transport extremely passionate about – sport. If you $19,830 per year for living expenses around Sydney, including trains, ferries talk to an Aussie about their favourite sport (not including tuition) for our international and buses. No matter how much you you could make a friend for life. Along with students. travel, you won’t pay more than $60 per a thriving arts scene, beachside lifestyle, week using an Opal card. and cosmopolitan dining experiences, live sporting events are a large part of life in Sydney. 4 5
your home new The International College of Management, Sydney (ICMS) is a leading management college, offering a balance of management and practical training within a culture of innovation and entrepreneurialism. We are a community of scholars, industry professionals and At ICMS, you won’t just be part of the crowd. Our class sizes are smaller than most universities. This gives our students a more personal learning experience. Students come to our stunning Manly campus from across the globe. This international learning environment St Patrick’s has produced many leaders of distinction including Cardinals Gilroy, Freeman, Cassidy and Clancy along with 41 bishops. Australia’s former Prime Minister, Tony Abbott, was also a student of St Patrick’s Seminary. St Patrick’s College is now a centre for excellence students working together to produce adds a global context to the classroom of a different kind. In 1996, ICMS was leaders in business, events, hospitality, experience, preparing students for future established as a specialised college of international tourism, property and international careers. education. Today, ICMS has more than sports management. Recognised as 1,300 students from around the world. Our beautiful campus has a prestigious management specialists, we have world- history as the former site of St Patrick’s class academics from across the globe Seminary. The ICMS building with its and the best industry training program Gothic style and romantic central bell in Australia. tower holds a commanding position overlooking the azure of Sydney Harbour and the Pacific Ocean. The entire estate covers 20 hectares of parkland. 6 7
gateway At ICMS we are connected – with industry and with each other. Our approach to work-integrated learning, emphasis on professionalism and our comprehensive industry training program will take your education beyond the classroom and provide the foundations of a successful career. Our college is a community of aspiring professionals, and it is our to experience success Quality teaching and learning At ICMS you learn directly from industry experts. Our teaching staff are passionate educators with extensive industry experience. They are committed to the teaching and learning of our students, delivering a challenging, engaging and cutting-edge education. At ICMS you will world’ work with a strong academic foundation. All our undergraduate degrees include a work placement component called industry training. At ICMS you will work within your industry for up to nine months giving you a distinct edge over other graduates. Our industry training program will prepare you for your future career in your chosen field of study. Read we also care about your emotional wellbeing. Our academic and personal support services are available to you to ensure that your student experience truly is incredible. Read more about the ICMS student experience on pages 68 -73. Emphasis on professionalism Our dedication to professionalism begins An international education - Diverse multicultural learning environment At ICMS we will connect you with the world. We are a global college with international students and graduates. When you study at ICMS you are part of a diverse multicultural learning environment allow you to study at both ICMS and a selected partner institution and qualify for a Bachelor degree from each institution. We have many partner institutions in countries in Europe and America including Johnson & Wales University (USA), San Francisco State University (USA), César Ritz Colleges (Switzerland) and a number of universities in Germany. when you first walk on campus. As and you will have opportunities to develop mission to make that professional experience our next generation education. more about our unique industry training management specialists we deliver and an extensive network of friends and Global alumni community transition a smooth one. This is done We believe in a curriculum that prepares program on pages 66-69. expect high standards of professionalism contacts with classmates from more than Successful careers start at ICMS. There by working closely with you throughout you for professional success, blending Incredible student experience at ICMS across our ICMS community. As an ICMS 40 countries. This adds to the global are more than 4,300 ICMS graduates your degree. At ICMS your student a thorough understanding of theoretical ICMS is not just a college, it is a student you will dress in business attire context of your education, preparing working around the world, many working experience will be unique. You’ll earn principles with innovations in hands-on, community. At ICMS you will have the when you come to class. Impressions you for your career in an increasingly in impressive roles at international your qualification in a friendly, multicultural practical education. This is supported with opportunity to immerse yourself in all are important in the workforce and this is international workforce. organisations. As an ICMS graduate, you environment at one of the world’s most industry training and our practical learning aspects of student life. You will find one of several ways that we train you for - International study opportunities will have access to an online community stunning campus locations. environments such as the ICMS Grand student-led clubs and societies, sporting your management career. Our industry If you love travel, our study abroad of alumni with international opportunities Dining Room, our collaborative student teams and an enviable social and events partners have told us that our students and exchange programs can send you to network and form professional work spaces, library, and computer and calendar. We organise activities such and graduates stand out from the crowd overseas to study at one of our partner partnerships. Read more about our alumni mobile technology. as surfing trips, skiing trips and theatre because of their professional behaviour institutions. Your overseas study will be community on pages 14-15. Unique industry training program visits to help students take advantage of and presentation. It’s all part of preparing fully accredited to your ICMS degree. Our At ICMS we believe that the best learning everything Manly, Sydney and Australia you for your future career. international double degree programs experience combines practical ‘real- have to offer. Like any good community, 8 9
Legend Sydney I ICMS Student City Services Centre ICMS shuttle bus City Campus Ferry route Distance from city to Manly 30 mins by car 17 mins by ferry Little Manly Cove Manly Wharf Add i Little Manly son Beach Rd de na pla s Stuart St s tE We your backyard Wood St Rd East Esplanade ey t I dn O sborne S Wh Sy is tle Be Centre rS lg r fo t av ICMS In eS Rd Sydney Harbour Precinct) High St t each National Park Darley Rd o ins B The Cors ICMS Main g Coll Campus Ashburner It would be hard to find a college in a in Getting to ICMS By car pp more spectacular location than ICMS. Regular transport services to ICMS are Free parking is available on campus for (Sho North Steyn To the north of the College, there are available via Sydney ferries, buses and our ICMS students and visitors. Steyne e South St spectacular views of the Pacific Ocean taxis. By ferry stretching to the New South Wales On foot The most scenic way to travel to ICMS is Central Coast. To the south, you can see ICMS is a short stroll from the centre of by ferry. Fast ferries travel between Manly sweeping views of legendary Sydney Manly. After class, wander to the beach and Circular Quay in the CBD and take Harbour. and study with sand between your toes. just 17 minutes each way. Or you can take Manly Beach The historic site of the ICMS main campus a little more time to enjoy the view. The ive e By bus rad Dr is surrounded by 20 hectares of parklands normal ferry service leaves approximately Pa sh ICMS runs a free regular shuttle bus ine efi and is a short walk to Manly beaches, every half hour from Circular Quay (Wharf Mar Blu service during teaching weeks for ICMS cafés, shops, restaurants and night life. 3) or Manly and takes 30 minutes. Visit e r St students from the main Manly precinct up the Manly Fast Ferry and Transport NSW Bow ICMS is also close enough to the city – to our campus. websites for more information. 17 minutes by fast ferry – for visits to art Sydney buses operate regularly around galleries, museums, the best city shops, But this is Manly, you could travel to Manly and can transport you to regions the historic Rocks area, and Sydney’s ICMS by bike, skateboard, roller skates across Sydney. For travel maps and famous Opera House. or scooter. You won’t look out of place timetables visit the Sydney Buses website. Shelly Beach as you roll along the palm lined Manly esplanade. 10 11
your classmates ICMS is not just a college, it is a community. With over 1,300 students from more than 40 countries, our student population is smaller than most universities. This is the perfect environment for meeting new people and forming lifelong friendships and professional partnerships. 12 13
meet your predecessors Successful careers start at ICMS. As an ICMS graduate you will join more than 4,300 of your predecessors who have found career success working in Australia and around the world. ICMS graduates continue to be part of our community, visiting our students on campus and sharing their experiences of life in industry. As an ICMS graduate, you will be part of an international network of professional and personal contacts, connected online with a shared passion for service management and professional success. Catch up with former classmates, find out more about upcoming reunions and keep up to date with the latest developments at ICMS when you graduate to our Global Alumni Community. We are very proud of the achievements of our ICMS graduates. Their ICMS experience and determined ambition have helped them secure impressive roles in premium international organisations. It is time to meet your predecessors… Adi Gulati Business Solutions Specialist James Brady Account Executive Oracle LinkedIn Sports Management Graduate, 2013 Business Management Graduate, 2013 Peter Wood Part Owner Rob Dudley Business Development Manager Bent Fork and Cinque e Mezzo Pizza Kent Anderson Managing Director D2C Property Management Graduate, 2011 Raise the Bar Sports Management Graduate, 2011 Hospitality Management Graduate, 2007 Harry Webb Retail Leasing Negotiator CBRE Gemma Allen Consumer Business Property Management Graduate, 2013 and Events Assistant Wests Tigers Rugby League Football Club Sports Management Graduate, 2013 Briony Baglin Event Director Martina Vitulli Sales Coordinator Anna Meredith Event Manager Cliff Mann Regional Account Manager cievents Starwood Hotels and Resorts Shangri-La Hotel Veeam Software Event Management Graduate, Hospitality Management Graduate, 2012 Hospitality Management Graduate, 2009 International Tourism Graduate, 2010 2008 Fernando Motti Catering And Sustainability Manager Sydney Festival Event Management Graduate, 2007 14 15
classes your At ICMS we are dedicated to your education. We motivate you to think critically and be an active participant in the learning process. You will test your theory in real-world learning environments including our renowned industry training program and integrated learning spaces. We are not afraid to break new ground to ensure that our curriculum and research is relevant, practical and visionary. Small classes equal better learning opportunities. Our class sizes generally have between 20 to 30 students. Working in small, collaborative groups is the best way for you to gain a deeper understanding of your course content. It is part of what makes ICMS a community. You will learn directly from industry experts. The collective expertise of our teaching faculty spans industries, countries and careers. They all share one goal, to deliver a transformative educational experience to ICMS students. 16 17
100% of our degre e st gradu udents indus a try ex te with perie nce TOP 1 Overa ll gr HIGHEaduate employme alm of our ost st with a udents gra 90% for Austr overall em alian Highe ployment 0 Austr QILT 2 alian O16 S R TH Unive AN T urvey rsitie s* nt rat H EG e * 8 r Edu i job in t duate cation n Intern al gra h e i r field* QILT 2 O16 ** duate Surve su rvey 2 y 016 Leadi n Progr g Industry am In T Austr raining alia next generation education At ICMS we are at the forefront of In Hospitality Management you will This is next generation education that next generation education. This is our perfect your skills in our very own Grand gets you in the workforce before you’ve commitment to providing you with a Dining Room and production kitchen. In even graduated. At ICMS we train curriculum that incorporates rigorous International Tourism you will work with management leaders. You’ll leave us with academic study with comprehensive Manly Council on international tourism a strong understanding of business and professional experience and an events like the Food and Wine Festival. management principles, hundreds of exceptional industry training program. As a Sports Management student you hours of industry training and countless will learn how to juggle media and sports hands-on experiences. You’ll have In addition to your extensive industry personalities for real sporting events. In everything you need to succeed in training, practical experiences will Property you will learn how to renovate business management. The rest is up to reinforce your classroom learning, buildings and in Business Management you. regardless of your degree. As an Event you will go on site visits with our industry Management student you will stage partners to learn first-hand from the best events from concept to completion. in the business. *June 2016 Internal Graduate Survey. ** QILT, The Quality Indicators for Learning and Teaching Graduate Survey 2016. Overall Employment is defined as the proportion of graduates who were employed four months after 18 completing their course (full-time, part-time or casual), as a percentage of those who were available for employment. 19
“At ICMS, the social aspect of being a student was taken seriously, with loads of activities on offer to meet fellow students and make lifelong friends.” Nathan Novacek Bachelor of Business Management 20 21
BACHELOR OF BUSINESS MANAGEMENT At ICMS we are connected with industry. With in-depth knowledge of business and management principles, up to 1,200 hours of industry training, ICMS.EDU.AU/BUSINESS-MANAGEMENT and your choice of specialisation, an ICMS Bachelor of Business Management has everything you need to dominate as a leading business professional. Business management professionals are SUBJECTS OVERVIEW SUBJECT SNAPSHOT WITH SUBJECTS Retail Marketing the people who get things done. They CORE SUBJECTS Career Planning and Strategy SPECIALISING IN Retail marketing is a dynamic business. oversee the performance of teams and Successful and satisfying careers You can choose to specialise in one of three Technological, economic and social change Accounting Fundamentals operations to maximise a company’s don’t just happen. Learn the concepts, highly sought after areas of industry. Your influences consumer behaviour. Retail Business Economics potential. Business management techniques, tools and processes to plan specialisation will appear on your academic marketers must continually employ new Business Statistics tactics and strategies to secure sales and professionals also work in not-for-profit and implement the career you want. With transcript when you graduate. Alternatively, organisations to improve performance Career Planning and Strategy you can choose to study a range of subjects generate consumer loyalty. Retail Marketing an emphasis on linking theoretical and outcomes. To achieve this they need Introduction to Human Resources empirical research with practical lifelong across the spectrum of business electives. at ICMS has been developed in partnership to be skilled in all areas of business Managing People and Organisations skill development, you will learn the best with leading industry professionals. It Entrepreneurship examines consumer behaviour, retail including sales and marketing, accounting Principles of Marketing career management strategies for your Entrepreneurs are made, not born. You can technology, advertising, e-commerce, social and finance, human resources, Research Methods work style, interests and personality. develop the tools and the skills to become an media, buying and logistics, and visual communication and negotiation, legal Service Management and Innovation economic innovator, to think creatively, and merchandising. Retail growth is critical to the issues and leadership. Every organisation Strategic Management Strategic Management to balance opportunity against risk. In the in every industry requires management Learn how to approach complex and global economy, and to the sustainability of Plus Applied Leadership Entrepreneurship specialisation you will learn every retail business. Retail marketing is ideal professionals. This makes Business strategic business challenges from the to identify and exploit business opportunities for careers in marketing, merchandising, Management one of the most versatile cross-functional and multi-dimensional INDUSTRY TRAINING and manage business growth. You will and rewarding careers available to you. perspective of the general manager. You store management and buying. Industry Training I learn how to build, promote, and manage The Bachelor of Business Management will learn how to analyse a firm’s internal Industry Training II your own businesses by understanding YOUR FUTURE is highly regarded by the professional resources and capabilities along with how the processes used by start-ups and At ICMS we train you to be a leader in services industry. Your Business to examine the various components of a BUSINESS ELECTIVE SUBJECTS rapid growth small firms as well as large business management. When you graduate Management degree at ICMS is a well- business’ external industry and macro- Choose 6 elective subjects from a corporations and non-profits. with an ICMS Bachelor of Business rounded qualification with opportunities for environments. Once you can do this, specified list of 10. you’ll know how to develop appropriate Marketing and New Media Management Management you will have transferable skills, in-depth study in a professional services strategies with which to pursue As groups share, sell and swap goods industry experience, and in-depth knowledge sector of your choice. Your core subjects SPECIALISATION SUBJECTS sustainable competitive advantage in and information via the digital world, there of business management principles in are supplemented with business electives Complete 8 subjects from one of the domestic and international markets. are new opportunities and challenges practice. This will see you ready for a career and specialist industry electives in a range following specialisations and this will for marketers. New media has seen a that spans industries and continents. You of study areas. Choose all your electives appear on your transcript. Consumer Behaviour power shift in the way consumers and can work in a multinational company locally from one specialist major area to have a Success in the marketplace depends retailers relate. With a greater public voice, or take your new found skills and experience specialisation named on your academic Entrepreneurship on a company’s ability to attract, satisfy consumers are taking a more active role around the world. transcript. Marketing and New Media Management and retain its customers. To grow, in their purchase decisions. Any business Positions include: Retail Marketing the business must reinvent itself in involved in marketing requires the tools, DEGREE STRUCTURE • Business Analyst Or the eyes of the consumer, adapting tactics, strategies, and processes needed to Duration: 2.75 years full time • Business Development Manager quickly and flexibly to changing needs create, track, and manage new media. Learn With a Bachelor of Business Management Choose any 8 ICMS undergraduate • Entrepreneur and circumstances. Understanding to make the technology work for you with you will be industry ready. You will subjects to gain a generalist business • Management Consultant what products and product attributes integrated traditional and digital marketing combine business and management qualification. • Marketing Manager customers currently desire, and what communication strategies. studies, specialised business subjects and • Retail Account Manager they may desire due to emerging social up to 1,200 hours of industry training in • Sales Representative trends, keeps businesses at the leading 2.75 years of full-time study (or equivalent edge of consumer behaviour and product part time). research. Learn the skills to understand You can choose to complete a Business consumers as buyers so you can manage degree or specialise in: Entrepreneurship, product portfolios efficiently. Marketing and New Media Management, or Retail Marketing. 22 23
James Brady, Australia Business Management Graduate, 2013 Account Executive, LinkedIn What is your current role? Outline your How has your ICMS degree What were the highlights during your professional experience. contributed to you achieving your time at ICMS? I am an Account Executive for LinkedIn. professional goals? I was awarded a scholarship covering I drive new business sales by partnering My ICMS degree gave me great my first two years of tuition. I was also closely with small businesses to help them foundations in business, preparing me both a Student Ambassador and led the use LinkedIn strategically to source and academically and professionally to succeed Residential Assistant (RA) team as the attract the best talent to their organisation. in the high performance world of consumer Senior RA in my final term. By far the Prior to LinkedIn I worked in the Domestic and enterprise technology. The lecturers’ biggest highlight for me was working part Development department for ICMS part passion and real-world experience guided time for the College for the majority of time whilst studying my degree. me to the path I wanted to take, and my time there – giving me real business the extracurricular activities gave me the experience before I had even graduated. What career achievements are you business leadership skills needed to thrive especially proud of? What advice would you give to early in my career. My biggest career highlight so far was someone considering study at ICMS? joining LinkedIn, the world’s largest What were the major contributing Get involved as much as you can in professional network, after graduating. factors to your decision to study at everything on offer. ICMS gives you the I was selected for the role based on ICMS? opportunities not only to study a degree, but my ICMS qualification and experience The main factors were the specialised also to develop as a future business leader. working in the Development Team for the subjects you can study while doing College. At LinkedIn, I have been able to a general business degree. Also the successfully support the business with my opportunity to be a part of a community knowledge and skills gained at ICMS, and that takes preparing you for success was promoted into an Account Executive seriously. The location and reputation didn’t role. hurt either! 24 25
“Being taught by lecturers up to date with the latest trends in the industry makes such a difference. It was great being able to enjoy my student experience while working towards a degree that will help me so much further down the line. I will never forget my time at ICMS!” Kristen Hargreaves Bachelor of Event Management 26 27
BACHELOR OF EVENT MANAGEMENT The ICMS Bachelor of Event Management is your backstage pass to a professional business career in event management. From business events ICMS.EDU.AU/EVENT-MANAGEMENT including meetings, exhibitions and conferences to social events including weddings, festivals and fashion parades – a professional event manager can make any event look seamless. When you study one of Australia’s best SUBJECTS OVERVIEW SUBJECT SNAPSHOT NEXT GENERATION Real clients – real experience YOUR FUTURE event management degrees at ICMS, CORE SUBJECTS Production and Design EVENT MANAGEMENT Can you visualise the perfect event from Event managers have the skills and you will learn the strategic management, Event managers often have a flair for the Whether you have an international start to finish? Can you convince a client of expertise to make any event look Accounting Fundamentals practical and personal skills that will make creative. Production and Design is where conference in your sights or specialist your vision? Can you plan a budget? How easy. Composed under pressure, an Business Economics you an outstanding event professional. you will harness that creativity to win over wedding receptions a little closer to home, will you manage under pressure? Working extraordinary event manager seamlessly Business Statistics with clients you will stage an event from Our close connections with industry and a real client and to develop the design and ICMS will provide you with a superior brings together all the key elements our reputation as event management Career Planning and Strategy education in event management theory concept to completion. Applying all that you required to create an outstanding guest production elements of your event. Starting experts will give you the start you need Introduction to Human Resources with promotion you will experiment with and practice that will prepare you for a have learnt in the classroom to a real-world experience. At ICMS we are in the business to excel in your career. From business Managing People and Organisations scriptwriting, voiceover, copyediting, and leadership role. ICMS degrees focus on the experience with real clients will train you for of training extraordinary event managers. events including meetings, exhibitions and Principles of Marketing the social media campaigns needed to next generation of education getting you the demands of industry. Through our solid Our graduates are experts in event conferences to social events including Research Methods create a sought-after event. You’ll sharpen job-ready by embedding industry training volunteer program with high profile events, management principles, are technically weddings, festivals and fashion parades your technical skills and learn production and practical experience into each degree. you can also build experience and industry Service Management and Innovation skilled, and have a working experience – a professional event manager can make aspects like audio visual, lighting, sound To be an exceptional event manager you exposure across a range of industry Strategic Management of the industry. Our Bachelor of Event any event look seamless. and staging, room layouts and special need to have a sound knowledge of the sectors: arts, fashion, sports, corporate and Plus Applied Leadership Management graduates are trained to be effects. A field trip to a staging company events industry in practice. The best way to community. When you study with us you experience professional leaders. will offer you an interactive experience in do that is to experience it first-hand. Eventful networking our next generation education. At ICMS INDUSTRY TRAINING As your career develops, combining your we believe in a curriculum that blends a Industry Training I event staging. At ICMS we are a community. ICMS Backstage pass knowledge and experience with a personal thorough understanding of the theoretical Industry Training II Operations and Logistics Site visits to a range of venues will get graduates continue to be part of our interest such as sport, business, arts or principles of management with innovations Site visits, event plans and a thorough you thinking like an event manager as community, visiting our students on culture could lead to a wide range of new in hands-on, practical education. You will ELECTIVE SUBJECTS working knowledge of event operations you conduct site audits and consider the campus and sharing their experiences of and fascinating career directions. Many of manage real events with real clients. From 4 elective subjects and logistics will keep you focused on challenges and potential of each site. life in industry. This is your opportunity to our graduates are working across the globe conceptualising and pitching the event, to running a smooth and stress-free event. Venues range from the enormous, such learn about the careers of our graduates in exotic locations like Europe, USA, South promotion and production, management SPECIALIST SUBJECTS as ICC Sydney, to smaller venues like and how they achieved their success. It America, Asia and Pacific Islands. We will take you on a back-of-house tour and evaluation, you will experience Conventions and Meetings Management of an event venue to conduct your own hotels and restaurants. You’ll speak with is also a great way to find out about paid and volunteer job opportunities available to Positions include: every aspect of event management. The Introduction to Event Management site audit as you consider the logistics industry management experts about their event management students. • Event Manager project management skills you gain are e-Commerce and Social Media of a typical event. You will learn how to business operations and management, • Event Producer easily transferrable to other sectors of Event Management Project manage event operations taking into and see behind the scenes of banqueting From Manly to Manhattan • Event Director business including marketing, business consideration project, labour, risk, financial, and conference rooms with back-of-house Event Operations and Logistics Our study tours are part of what makes • Venue Manager development and public relations, giving site and transport management issues tours. Event Practicum ICMS a global college with an international • Exhibition Manager you a truly versatile degree. that are all part of an event manager’s job. Event Production and Design Learn on location perspective. An overseas study trip like • Conference Manager By developing your own logistics manual our New York Study Tour will give you You’ll examine the décor, layout, signage, • Sponsorship Manager DEGREE STRUCTURE Exhibition Services for a simulated event and using industry unique access to some of the world’s most staffing and service at event venues • Festival Manager Duration: 3 years full time International Events software you will gain the skills you’ll need with field trips and lectures on location. impressive locations. You will go behind • Theming Consultant With a Bachelor of Event Management Legal Issues for Event Management to manage the logistics of any event. the scenes of world famous event spaces you will be industry ready. You will combine Inspecting and analysing the business • Banquet/Event Manager Promotions and Sponsorship functions at event venues and completing like Madison Square Garden and Radio • Incentive Manager business and management studies, Event Practicum specialised event subjects and up to 1,200 Venue and Hospitality Operations In your event practicum you have the industry-based projects will reinforce City Music Hall. With guest lectures and • Wedding Organiser hours of industry training in 3 years of opportunity to apply all your theoretical everything that you have learnt in the inside information from key event staff you full-time study (or equivalent part time). knowledge and practical skills to a real classroom. will see behind the operations, staging and event with a real client. You’ll work with logistics or prestigious hotels like the Plaza your classmates to manage an event from and the New York Palace. You’ll have the conception through to execution and opportunity to be part of New York Fashion evaluation. You will work on high profile Week, getting first-hand knowledge of their events like the Bear Cottage Christmas staging, logistics and operations. Party or ICMS Celebrity Chef Dinner. You’ll Subject to minimum enrolments. learn the practicalities of running an event like site and risk management issues and stakeholder management issues as well as budget management, time management and project management. 28 29
Briony Baglin, Australia Event Management Graduate, 2008 Event Director, cievents What is your current role? Outline your What career achievements are you I also ran an event in April 2013 for the How has your ICMS degree contributed to Tell us about your industry training placement It was a brilliant experience where I met some professional experience. especially proud of? fashion label Ermenegildo Zegna, where 200 you achieving your professional goals? My experience at the Four Seasons Hotel amazing people and learnt everyday event I am an Event Director and look after large I operated an event in July 2014 in the journalists and members of the press were My degree gives me credibility in the industry. It Sydney was fantastic. I learnt so much about management skills. international incentives and conferences with position of 2IC for Flight Centre taking 3,350 brought to Australia from all over the world is a must-have in order to get a job at cievents five star standards and discipline in the I also enjoyed the term five event. The practical a large team of people supporting me. In my delegates to Macau from all over the world. for their annual wool awards ceremony. We so I can honestly say that without it I would hospitality industry with regards to service, side of the program gives you a more realistic role, I focus on development of our people, My role involved recruiting and managing had a number of A list celebrities attend the not be where I am today. cievents respects grooming and general day-to-day operations. experience managing and executing an event, retaining incumbent clients and executing all staff, inducting and training all staff and awards and managed all logistics for the VIPs the discipline of a degree qualification and the I underwent a week-long extensive training which is transferable to any job after you programs for cievents key client accounts. assisting the program director on all tasks. including chartering planes. This event was theoretical knowledge provides a significant induction program before beginning my graduate. The event was a huge success. I organised run on a four-week turn around with very head start when beginning in the industry in an banqueting role. This is where new starters meet I started at cievents more than four years ago What advice would you give to someone flights, accommodation, food and beverage, tough clients (one based in Milan and the entry level role. It has also helped me to move management and learn about the standards as an Event Coordinator supporting a team considering study at ICMS? boat and car transfers, registrations, pool other in Japan). I am very proud of this event up more quickly within the company. in five star service in theory before practice. I of eight Event Managers and Directors. After Do your research and make sure the degree parties, after parties, welcome night, half day as it elevated my profile within cievents. stayed with the Four Seasons for just under two working for cievents for 18 months, in July What were the major contributing factors you want to study is the right one for you. Event conference and a gala awards ceremony – years after my industry placement finished. I 2011, I was promoted to Event Manager and I have also won three outstanding to your decision to study at ICMS? Management is a team focused industry and it all in the space of 48 hours. Combine this enjoyed the position and loved working with the in June 2012, I moved into a Senior Event achievement awards at cievents over the past At the time I graduated from high school, there is very fast paced. It is important that you truly with a language barrier, 3,500 fancy dress team there. Manager role running larger programs and one and a half years for my contributions to were very few respected degrees in event understand what the degree/industry entails costumes, a delegate app, a team of 25 staff taking on international programs with larger the company’s growth and success. management. At a career day organised by What were the highlights during your time and be 110% sure that you just can’t live your and a different time zone – it was exhausting teams working under me. my school, I found out about the ICMS Event at ICMS? life without being a part of it. Be prepared for but watching it all unfold was a super proud Management degree. The degree structure and Industry experience was a highlight for me. incredibly long hours and some very hard work moment in my career. the qualification you receive were very appealing I learnt most of my skills on-site at the Four but be excited for the amazing travel, brilliant to me. I knew as soon as I graduated high Seasons during my nine months of training. learning experiences and wonderful people you school that I wanted to attend ICMS. will meet along the way. 30 31
“The student body is truly culturally diverse, and I have learnt so much just being on campus. ICMS faculty, staff and students go out of their way to embrace students from all over the world, and this made a big difference to my student experience.” So, Yessica Indah Sari Bachelor of Hospitality Management 32 33
BACHELOR OF HOSPITALITY MANAGEMENT In affiliation with the world-renowned César Ritz Colleges Switzerland we deliver this exceptional hospitality management degree. The Bachelor of ICMS.EDU.AU/HOSPITALITY-MANAGEMENT Hospitality Management blends the Swiss quality of hospitality with an Australian flair for business. You will experience the best of traditional and modern hospitality practice, gaining a superior hospitality education that is internationally recognised and highly regarded. From a 5 star New York hotel to a SUBJECTS OVERVIEW SUBJECT SNAPSHOT NEXT GENERATION Be a hotel insider YOUR FUTURE sundrenched island resort, the ICMS CORE SUBJECTS Hotel Management Simulations HOSPITALITY MANAGEMENT See inside the kitchens, banquet halls and An ICMS Bachelor of Hospitality Bachelor of Hospitality Management could Accounting Fundamentals Think you’ve got what it takes to design From brewing the perfect coffee to visiting backrooms of top hotels and restaurants. Management can take you in many different place you anywhere in the world. Turn Business Economics and run the best hotel? Compete with a brewery, we want you to get out and Our site visits will get you speaking with professional directions, whether you your passion for professional service into a Business Statistics other ICMS students and test your experience the industry. ICMS degrees industry management experts, learning from would like to coordinate a conference or global career. decision-making skills in a simulated but focus on the next generation of education the inside about the business operations manage a multi-million dollar hotel. When Career Planning and Strategy highly realistic environment. You will use getting you job-ready by embedding and management issues to be found in you graduate with an ICMS degree, your Hospitality is one of the world’s biggest Introduction to Human Resources advanced software that simulates hotel industry training and practical experience successful hospitality enterprises. industry experience and blend of practical industries with job opportunities in almost Managing People and Organisations every country. Hospitality managers are Principles of Marketing operations including front office, the into each degree. To be an exceptional and management training will see you ready Get a closer inspection in high demand and professionals are Research Methods lodging cycle and the application of yield hospitality manager you need to have a for an impressive career in hospitality. Get up close and professional as you needed to fill roles in hotels, function management principles in forecasting sound knowledge of hospitality trends and Our graduates are working across the Service Management and Innovation examine food quality and presentation, centres, resorts, restaurants and airlines demand. At first is sounds tricky, but it is operations. The best way to do that is to globe in locations like Europe, USA, South Strategic Management menu prices, uniforms, staffing, décor, around the world. ICMS will get you there. a great way to get you thinking like a hotel experience it first-hand. America, Asia, Pacific Islands and other Plus Applied Leadership layout, signage and service at different manager. Here are some of the unique ICMS exotic destinations. You could join them hospitality venues. On these field trips you ICMS and leading Swiss hotel school INDUSTRY TRAINING Gastronomy experiences that will get you out of the will reflect on your classroom learning by working in leading hotels and resorts, César Ritz Colleges wanted to create Industry Training I Do you know that there is a relationship classroom and into a successful career in analysing different hospitality business restaurants, conference centres and events a degree that would make sure our Industry Training II between people, place, food and drinks? hospitality. functions in practice. companies around the world. graduates were at the top of their profession in hospitality management. The In Gastronomy, you will evaluate food Cheers to a successful career Positions include: A grand start to your career ELECTIVE SUBJECTS and drink from both a social and cultural ICMS Bachelor of Hospitality Management “We take the beverage component of The Grand Dining Room is our fully licensed, • Hotel Manager 4 elective subjects aspect. You will also learn about the role hospitality very seriously but no one said you • Hospitality Operations Manager features the most comprehensive practical on-site restaurant that is open to the public training program in Australia. of taste, nutrition and obesity in relation couldn’t enjoy it! We will guide you through • Food and Beverage Director and is as impressive as its name. You will SPECIALIST SUBJECTS to diet and society. We will take you on the world of beverages, from ingredients perfect your hospitality food and beverage • Accommodation Manager DEGREE STRUCTURE e-Commerce and Social Media a gastronomy study tour to discover and production, through to characteristic skills as you train in the Grand Dining Room • Hotel Sales and Marketing Duration: 3 years full time Gastronomy modern trends and practices in hospitality, aromas, flavour and systematic tasting. You • Guest Relations Manager and in the production kitchen. With a Bachelor of Hospitality food and culture. will gain a broad appreciation of alcohol and • Banquet Manager Global Trends in Hospitality and Tourism Management you will be industry Real clients – real experience Global Wine Tourism Operational Management and Cost its multi-faceted impact on our society and • Conference and Event Coordinator ready. You will combine business and Experience working at functions for real management studies, specialised Control our culture. • Resort and Spa Manager Hospitality Operations I (Food and clients. You will manage the delivery of hospitality subjects and up to 1,200 hours Beverage) Engage with real clients on real hospitality You’ll benefit from an inside look at the • Cruise Ship Hospitality Operations food, service and theming for clients like of industry training in 3 years of full-time events. In this subject you will work closely industry through experiences with Moët Manager Hospitality Operations II (Bar local communities, charities, government study (or equivalent part time). with your classmates to conceptualise, and Hennessy, the 4 Pines Brewery, award • Sommelier Management) departments and private clients. plan and implement an event for up to 200 winning businesses and vineyard visits. • Hospitality Consultant Hospitality Management Project guests. Working on weddings, functions, Your practical application of this knowledge • Restaurant and Bar Owner/ Proprietor Hotel Management Simulations dinners and conferences, you will gain in menu design, cocktail mixology and Introduction to Hospitality first-hand experience in working for clients profitability will give you fast track industry and Tourism Management with high expectations. This is a real-world knowledge.” Organisational Management test of your project management and and Cost Control teamwork skills. Rooms Division Management Rooms Division Operations 34 35
we’re going Switzerland? to make you a… Daniel Worsley, Australia Hospitality Management Graduate, 2008 Front Office Manager, The Star What is your current role? Outline I am proud to have worked as a my industry training job at Four Seasons Tell us about your industry training What were the highlights during your What advice would you give to your professional experience. Night Manager and as Housekeeping Hotel with such relative ease. Having placement time at ICMS? someone considering study at ICMS? I was recently promoted to Front Office Manager. These roles are extremely the Four Seasons Hotel on my resume It was at the Four Seasons Sydney The industry connections I have made Do it! If you are serious about your Manager. I have been at The Star since important within a hotel. Housekeeping has helped my career progress more where I worked for nine months as with people from ICMS. Knowing career and want to impress future 2009 when I started as a Front Desk is the largest workforce and cost for a quickly. a Front Desk Agent. It was a brilliant people within your industry helps when employers, study at ICMS. It is very Agent and have since held various hotel. As Night Manager you learn to start to the industry as I could see how looking for staff and in situations of much the case of the ‘ICMS reputation What were the major contributing roles. I was firstly a Night Manager, back yourself especially in a casino the world’s best hotels work. I learnt overbookings when you need alternative precedes you’ when you walk into an factors to your decision to study at then Assistant Front Office Manager, and entertainment precinct. I was also invaluable lessons which stay with options at good rates. During industry interview. Within our industry, hospitality ICMS? then Housekeeping Assistant Manager nominated for the 2014 AHA (Australian me today as a guide to how I conduct training an obvious highlight was school students’ resumes get looked at ICMS is known as the best hospitality and moved back to the Front Office as Hotels Association) award for ‘Rising myself and the ideologies I have for my meeting countless celebrities, pop and first, and from all the hospitality schools, school in Australia, and one of the Assistant Front Office Manager before Star.’ department. I learnt the best practices rock stars and members of different ICMS students get put straight to the top leading hospitality schools in the world. this promotion. How has your ICMS degree I wanted a long successful career in the for service, staff motivation, hotel royal families. of the pile. Study at ICMS, it does make contributed to you achieving your hotel industry and I knew that studying structure and in delivering personalised a difference. What career achievements are you professional goals? with the best would lead to working in service in the hope of exceeding guest especially proud of? ICMS was instrumental in getting my first the best hotels. expectations. After my placement, I I’m very proud to be a Front Office step in the industry door. If it wasn’t for was asked to stay on causally while Manager for a five-star hotel. It’s a role ICMS I would not have been able to get completing my final year at ICMS. I did that is especially hard to achieve. so as Front Desk Agent and Concierge. 36 36 37 37
“ICMS lecturers know what they are talking about, and are happy to share that knowledge! I feel confident going into my career knowing that I have had the best start possible.” Laura Behrens Bachelor of International Tourism 38 39
BACHELOR OF INTERNATIONAL TOURISM ICMS is a five time winner of the NSW Tourism Award for Excellence in Tourism Education. Channel your adventurous spirit, business acumen ICMS.EDU.AU/INTERNATIONAL-TOURISM and desire for travel into a rewarding career. As an international tourism professional you will be responsible for the management, promotion and marketing of destinations around the world. Channel your adventurous spirit, business SUBJECTS OVERVIEW SUBJECT SNAPSHOT NEXT GENERATION Real clients – real experience wine tourism from an operator’s perspective, acumen and lust for travel into a rewarding CORE SUBJECTS Destination Sales and Marketing INTERNATIONAL TOURISM Manly is the perfect location to study proposing improvements for the career. As an international tourism When marketing a destination you need to From managing an island resort to helping international tourism, after all it is one of sustainability of wine tourism in the region. Accounting Fundamentals professional you will be responsible for the get inside the mind of the tourist and use clients complete their travel dreams, ICMS the world’s best tourist destinations. As Subject to minimum enrolments. Business Economics management, promotion and marketing of this insight to make strategic decisions. will provide you with a superior education a volunteer at some of Manly Council’s destinations around the world. Business Statistics in international tourism theory and practice most popular events like the annual Food YOUR FUTURE In Destination Sales and Marketing you Career Planning and Strategy and Wine Festival and the Jazz Festival A career in international tourism can be In the Bachelor of International Tourism will study a range of topics from the that will prepare you for a leadership role. Introduction to Human Resources you will experience international tourism in as exotic and colourful as its destinations. you will focus on a range of tourism psychology of purchase decisions to Our ICMS International Tourism degree Managing People and Organisations practice. Our students work closely with Understanding what motivates tourists considerations from accommodation and strategic marketing planning. You will focuses on the next generation of education Manly Council and, in 2013, were part of and meeting their needs can be both food and beverage to government policy, Principles of Marketing review data from tourism case studies that gets you job-ready by embedding the team behind the newly launched Hello emotionally and financially rewarding. When facilities management and sustainability. Research Methods and consider factors such as positioning, industry training and practical experience Manly Information Centre. Our students you graduate with an ICMS Bachelor of With specialist subjects in areas such as Service Management and Innovation branding, traditional and online marketing into your degree. To be an exceptional were involved in the operation planning for International Tourism, your award-winning Global Wine Tourism and e-Commerce tools to identify and design your own sales tourism professional you need to have Strategic Management education and blend of industry experience and marketing initiatives. sound knowledge of the industry in practice. this official visitor centre for Manly, giving and Social Media you can shape your Plus Applied Leadership advice on what should be in the centre and and management training will turn your degree around your professional interests. Here are some of the unique ICMS Destination Management Issues planning the website. passion for travel into a successful career. The professional expertise of our teaching INDUSTRY TRAINING experiences that will get you out of the Whether it is political unrest, rising sea Many of our graduates are working staff will ensure that you develop the in- Industry Training I classroom and into a successful career in Networking opportunities levels or increased development, there across the globe in locations like Europe, depth industry knowledge and practical Industry Training II international tourism. At ICMS we are a community. ICMS are many ways that the natural and USA, South America and Asia. Our experience to be an industry leader in graduates continue to be part of our built environments can be impacted by Close encounters with Sydney icons ICMS Bachelor of International Tourism international tourism. ELECTIVE SUBJECTS community, visiting our students on campus change. In Destination Management Every year millions of tourists come to iconic graduates work in leading hotels and 4 elective subjects Issues, you will learn how to analyse and sharing their experiences of life in DEGREE STRUCTURE Sydney landmarks like the Sydney Opera resorts, government organisations and travel these variables and consider the future industry. This is your opportunity to learn Duration: 3 years full time House and Sydney Tower, but few have the companies in Australia. SPECIALIST SUBJECTS about the careers of our graduates and find With a Bachelor of International Tourism sustainability of destinations and the chance to go behind the scenes. Your ICMS Attractions and Resort Operations out more about how they achieved their Positions include: you will be industry ready. You will tourism industry. You will learn about the site visits will take you to some of Australia’s success. It is also a great way to find out • Guest Relations Manager combine business and management Destination Management Issues concepts of crisis management and the most popular international attractions. You’ll about paid and volunteer job opportunities • Resort Manager studies, specialised international tourism Destination Sales and Marketing appropriate strategies to assist a tourism learn about visitor facilitation, speaking subjects and up to 1,200 hours of industry available to International Tourism students. • Airline Operations Manager e-Commerce and Social Media organisation or destination in crisis. You directly with industry experts about their training in 3 years of full-time study (or • Travel or Tourism Consultant Environmental Planning and Sustainability will write a tourism journal article based business operations and management. Study with your suitcase equivalent part time). • Tour Wholesaling and Operations on your research of a current issue of your You’ll visit NSW Parliament House, a Our study tours are part of what makes Facilities Management • Tourism Bureau Manager choice. tourist attraction in its own right, and see ICMS a global college with an international Global Trends in Hospitality and Tourism • Regional Destination Manager where tourism policies go through State perspective. Previously our international • Destination Development Manager Global Wine Tourism Global Trends in Hospitality and Government. study tours have included a trip to International Tourism Project Tourism The physical, cultural and economic Siem Reap, Cambodia’s largest tourism Introduction to Hospitality and Tourism A world class world view aspects of destinations can differ destination, to understand the tourism Management When you study Attraction and Resort vastly across the globe. Global industry within a developing country and Tourism Governance and Policy Operations your guest lecturers will include Trends in Hospitality and Tourism is its impact on the economy. ICMS also runs world-class experts in the tourism industry. Tourism Technology and Service study tours to New York so students can a comprehensive examination of the Fijian and Thai tourism operators will give Innovation gain insight into one of the world’s most similarities and differences between you inside information on the business worldwide destinations. This will prepare visited cities. Closer to home, a visit to aspects of tourism operations. You’ll learn you for a global career and also help you the Hunter Valley as part our Global Wine from international destination marketers and to understand the current and predicted Tourism subject will have you experiencing resort operators. trends in the international tourism market. 40 41
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