CORPORATE SOCIAL RESPONSIBILITY UPDATE
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CORPORATE SOCIAL
RESPONSIBILITY UPDATE
2018
A MESSAGE FROM
OUR EXECUTIVE “We will continue
to challenge
ourselves to
The Walt Disney Company is one of the most
recognized companies in the world, known for pushing
In March, we announced the creation of a new
enterprise-wide community outreach and philanthropy
These steps are part of our long-term effort to reduce
single-use plastics.
viewers to give to the cause via phone and online
contributions. Eligible donations by Disney employees ensure that our
commitments
the limits of creativity and innovation to produce initiative, Disney Team of Heroes. Through the Disney were also matched dollar for dollar through our Disney
incredible entertainment experiences that delight and Team of Heroes initiative, The Walt Disney Company This past year, Disney brought Black Panther to movie Employee Matching Gifts program. This is part of more
amaze people around the globe. Equally important is committing $100 million over the next five years to screens around the world. To date, the film’s record- than $332 million in charitable donations we provided
to us is the fact that we are seen as one of the world’s
most respected and admired companies. Therefore,
deliver comfort and inspiration to kids and families
in children’s hospitals around the world. By using the
best of Disney assets and capabilities, we will bring our
breaking performance (over $1.3 billion), places it
among the top 10 movies of all time — becoming not
only a cultural phenomena, but breaking the long-held
to organizations over the past year.
We are enormously proud of these and many other
and initiatives
everything that bears our name also reflects our strong
commitment to always act ethically, create content and
products responsibly, maintain respectful workplaces,
timeless stories to life in innovative ways that ease the
stress of a hospital stay for young patients and their
families. Our first pilot is launching at Texas Children’s
belief that movies rooted in diverse cultures could not
become global blockbusters. Black Panther is just the
latest example of how our strategic focus on diversity
accomplishments and intend to continue to challenge
ourselves to ensure that our commitments and
initiatives focus on those areas of greatest impact to
focus on the
areas of greatest
invest in communities, and be good stewards of the
environment. Hospital in Houston in April 2019, with plans to expand and inclusion on screen, behind the camera, and across our business and our communities. The foundation of
to other hospitals nationwide and around the world. our business segments drives innovation and excellent these ongoing efforts reflects our strong values and
impact... “
Aligning our business objectives and strategy with Additionally, throughout 2018, we continued to build business results. our legacy, as well as the broad reach and resources
our commitment to being good corporate citizens Disney-themed play rooms in hospitals in China, of The Walt Disney Company. We appreciate your
is more than a ‘nice to do’; for us, it’s a business opened the Disney Reef at Great Ormond Street Consumers care strongly about how we operate as support and interest in our efforts to be good
imperative. Consumers are increasingly looking for Hospital in London, and unveiled Disney-themed a company. We have always striven to foster safe, corporate citizens and are proud to share our
companies to act with purpose and to be leaders in clothing for patients to wear at Hong Kong Children’s inclusive, and respectful workplaces wherever Disney- achievements with you. As we set out to achieve our
issues that matter to them. We realize the importance Hospital. branded products are produced. Last September, we goals in the coming year, you can be assured that we
of anchoring our corporate social responsibility announced the latest round of investments through our will continue to find ways to make a positive difference
commitments in both the business and operating In 2018, we also took bold steps to further our Supply Chain Investment Program, intended to foster while we seek out new opportunities to maximize our
context of our company. There is no doubt, the world commitment to environmental stewardship by focusing scalable solutions that address systemic labor issues in positive impact on the world around us.
in which we operate is experiencing tremendous on using resources wisely and protecting the planet global supply chains. Since 2012, Disney has invested
change environmentally, socially, and geopolitically. as we operate and grow our business. We are proud nearly $19 million in innovative projects worldwide.
In order to achieve long-term financial success, we to say we exceeded our 2018 water target to maintain Sincerely,
must take these factors into account and use our potable water use at 2013 levels. Even with greater We’re proud of the fact that Disney and our employees
commitments as a way to focus and build a strategy business growth than planned, in 2018 we reduced responded in the wake of several natural disasters that
around a sustainable future. our water use by nearly 6% compared to 2013. In July impacted communities in 2018. Hurricane Florence
2018, we announced that by mid-2019, The Walt Disney dealt a historic and devastating blow to families across
As we look back, I’m proud to report that 2018 was Company will eliminate single-use plastic straws and the Carolinas, and the response was immediate and
a landmark year with respect to our corporate social plastic stirrers at all owned and operated locations overwhelming and served as a great example of the CHRISTINE M. MCCARTHY
responsibility efforts. While we remained steadfast in across the globe, amounting to a reduction of more tremendous impact that can be achieved when people SENIOR EXECUTIVE VICE PRESIDENT
our work to be an honorable company by continuing to than 175 million straws and 13 million stirrers annually. come together and support one another during AND CHIEF FINANCIAL OFFICER
reduce our environmental impact, engaging members In addition, we announced that over the next few years times of need. The Walt Disney Company made a THE WALT DISNEY COMPANY
of our communities in productive ways, and ensuring we’re transitioning to refillable in-room amenities in our cash commitment to support those affected by the
our products are made in an ethical manner, we also hotels as well as on our cruise ships, which will serve to hurricane with shelter, emergency supplies, medical
made the decision to expand our focus in other areas reduce plastics in guest rooms by 80 percent. We are assistance, meals, and other life-saving services.
that we believe will enable us to make the greatest also completing our work to eliminate polystyrene cups Additionally, our ABC Owned Television Group’s
impact through our philanthropy. across our globally-owned and operated businesses. eight stations’ strong coverage and outreach drove
2018 PERFORMANCE ON TARGETS
We believe that our work to operate an honorable TARGET DEFINITIONS
and socially responsible company is a long-term
investment that benefits us today, and has the Based on The Walt Disney Company’s fiscal year, Both aspirational and achievable.
potential to achieve even greater impact in support except where specified that the target is reported Some of these targets represent our “stretch”
of kids and families around the world in the future. by calendar year. aspirations. At times, despite our efforts,
Targets are an important tool that help measure All target dates refer to The Walt Disney marketplace and other conditions may impact our
our progress and guide our ambitions and we will Company’s fiscal year-end (which starts in October ability to meet these targets.
regularly evaluate them to assess their alignment with and ends in September), unless specified
our overall strategic vision. otherwise. For example, when a target says Time-bound and forward-looking.
“By 2018,” we mean by the end of fiscal year 2018, This update contains forward-looking targets
or by the end of September 2018. and goals. These targets are subject to some
uncertainty; their completion is not guaranteed.
Dynamic and subject to updates or changes. They may also be adjusted as business priorities
Setting goals and targets is not a static process. and other external factors evolve.
We will continue to evaluate the viability and utility
of these targets.
ENVIRONMENT HEALTHY LIVING
Emissions ON TRACK Licensed Wholesale ON TRACK
Food Sales
Waste ON TRACK
Global Advertising ON TRACK
Water ACHIEVED
VOLUNTEER HOURS
VoluntEARS Hours ON TRACK
Performance on Targets
TARGETS
EMISSIONS WASTE WATER
TARGET TARGET TARGET
ON TRACK ON TRACK ACHIEVED
BY 2020 BY 2020 BY 2018
reduce net emissions achieve 60% waste maintain potable water
by 50% from 2012 diverted from landfills consumption at 2013
total levels. and incineration. levels at existing sites.
Develop Water
Conservation Plans
for new sites.
IN 2018 IN 2018 IN 2018
we reduced our net we achieved a 54% we reduced potable
emissions by 44% diversion rate of water consumption by
from 2012 levels. operational waste, 5.8% compared to the
generated from our 2013 baseline. Shanghai
Theme Parks & Resorts, Disneyland Resort
studios, and developed a Water
office locations. Conservation Plan.
VOLUNTEER HOURS HEALTHY LIVING
TARGET TARGET
ON TRACK ON TRACK ON TRACK
BY 2020 BY 2020 BY 2020
contribute more than increase to 85% the globally, all Disney-controlled
5 million hours of percentage of globally advertising on kid-focused
employee community licensed wholesale food media platforms and
service through the sales dedicated to Disney-owned online
Disney VoluntEARS everyday foods that destinations oriented to
program. meet our global families with younger children
Nutrition Guidelines, and will be with food and
IN 2018 continue to meet our beverages that meet our
85% target in global Nutrition Guidelines.
Disney VoluntEARS North America.
provided more than 600,100
hours of volunteer service IN 2018 IN 2018
in the form of skills, time,
and effort in celebration we continued to meet we met this goal in the
of the 35th anniversary the 85% guideline in U.S. We continue to make
of the program. Bringing North America. We progress toward this goal
the total to nearly 4 also achieved the 85% globally.
million hours of Disney guideline goal globally
VoluntEARS service since in 2018.
2012.
DATA TABLE
ENVIRONMENTAL STEWARDSHIP 20181 2017 2016 WORKPLACES 20181 2017 2016
Direct Emissions2,3,9 (Metric Tons CO2e) 897,523 843,195 866,219 Global Employees11,12 183,677 180,154 178,985
Indirect Emissions2,3,9 (Metric Tons CO2e) 1,027,874 1,034,240 912,877 Minority Percentage (U.S. Employees)
12
42% 42.8% 40%
Combined Direct + Indirect Emissions2,3,9 (Million Metric Tons CO2e) 1.93 1.88 1.78 Minority Percentage12 (management, U.S.) 25.1% 25.3% 24.4%
Retired Carbon Credits4,5 (Metric Tons CO2e) 892,769 804,859 685,706 Female Percentage12 (global employees) 53.1% 52.9% 52.7%
Net Emissions (Million Metric Tons CO2e )2,3,4,5,9 .98 1.03 1.09 Female Percentage12 (management, global) 43.4% 43.2% 43%
Total Energy (MWh)6,9 5,907,648 5,826,719 5,518, 223 Total Direct Spend with Minority, Women, Disabled, Veteran, $554.7 $432.7 $478.6
Service-Disabled Veteran and LGBT Owned Business Enterprises
Total Percentage of Waste Diverted from Landfill and Incineration (tons)7 54% 46% 45% (millions, U.S.$)13
Water Use (billions of gallons of potable water) 8,9 6.46 6.91 7.04 Trainings Offered (unique)14 20,700 19,400 17,300
Number of Trainings Taken14 1,027,500 1,027,800 1,025,200
STRATEGIC PHILANTRHOPY SUPPLY CHAIN: FACILITY FOOTPRINT
Corporate Giving (cash, millions U.S.$)10 $103.7 $104.5 $101.0 Aggregate Number of Facilities Manufacturing Disney-Branded 40,100 37,500 34,200
Products During the Fiscal Year15
Corporate Giving (in-kind donations, millions U.S.$) 10
$229.1 $244.1 $301.1
Total Number of Countries15 102 100 96
VoluntEARS Hours 600,100 486,600 542,800
# of Countries with 1% or less of total facilities 90 88 84
SUPPLY CHAIN: FACILITY FOOTPRINT
– COUNTRY DATA16 20181 2017 2016 HEALTHY LIVING 20181 2017 2016
Number of Facilities Manufacturing Disney-Branded Percentage of Disney-Licensed Wholesale Food Sales Dedicated
Products by Country: Number (% of Total) to Everyday Foods that Meet Disney’s Nutrition Guidelines
China 10,050 (25%) 9,500 (25%) 9,000 (26%) Global 86% 79% 70%
Japan 8,300 (21%) 7,800 (21%) 7,200 (21%)
North America21 Meets 85% Meets 85% Meets 85%
Target Target Target
USA 4,850 (12%) 4,500 (12%) 3,700 (11%)
South Korea 1,840 (5%) 1,790 (5%) 1,500 (4%)
Brazil 1,460 (4%) 1,380 (4%) 1,270 (4%)
DATA TABLE FOOTNOTES
Italy 1,280 (3%) 1,290 (3%) 1,320 (4%) 1. Disney’s fiscal year generally runs from the Sunday closest to October 1 to the Saturday closest to September 30.
2. The boundary for Disney’s GHG target includes owned and operated assets (such as Walt Disney Parks and Resorts, Disney Cruise Line and
Taiwan 1,080 (3%) 990 (3%) 830 (2%) commercial spaces), leased assets (such as Disney Stores and office locations) as well as Productions (including feature films, television, Theatricals,
and ESPN).
India 980 (2%) 820 (2%) 730 (2%) 3. Greenhouse gas emissions are measured and calculated according to the principles in the World Resources Institute (WRI) and the World Business
Council for Sustainable Development (WBCSD) Greenhouse Gas Protocol’s “A Corporate Accounting and Reporting Standard, 2004 revised edition”
United Kingdom 870 (2%) 770 (2%) 730 (2%)
(GHG Protocol).
France 820 (2%) 780 (2%) 710 (2%) 4. Carbon credits are from projects developed according to recognized standards (e.g., Climate Action Reserve, Verified Carbon Standard, Gold
Standard, etc.). All credits are verified by accredited third party reviewers. Retirement certificates for the carbon credits can be found on our website.
Portugal 700 (2%) 620 (2%) 520 (2%) 5. Contractual instruments and source-specific emission factors are used in calculating credit retirements and net emissions to better reflect Disney’s
business operations. With these adjustments, Disney’s combined direct and indirect emissions for 2018 are 1.87 million MTCO2e.
Germany 600 (1%) 600 (1%) 550 (2%) 6. Total energy includes electricity, natural gas, chilled water, hot water, steam, renewable energy, and fuels.
7. Diversion includes operational recycling, compost, donations, sold and liquidated items, items sent to archives, thermal waste-to-energy, and non-
All Other Facilities (In countriesTO LEARN MORE VISIT
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