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2018 Conference Edition September 2018 Unmask Your Potential in New Orleans: Inside This Issue: Innovate, Integrate, and Celebrate! Phillip Thompson, NNOHA Executive Director Welcome.................. 1 The City of New Orleans is throwing a party place in the Sheraton Hotel on bustling President’s this year! And not just because NNOHA is Canal Street. The historic French Quarter Message.................. 2 coming in November. In fact, the Big Easy is across the street to the north, flamboyant Conference is partying all year long, in celebration of the Bourbon Street is three blocks to the west, Information.............. 4 city’s 300th birthday. How often do you get the mighty Mississippi is six blocks to the to go to a Tricentennial? east, the streetcar stops in front of the hotel, Conference and astonishing food is everywhere. You’ll Schedule................. 6 In the spring of 1718, Jean-Baptiste Le be able to see it all from our opening recep- Plenary Sessions Moyne de Bienville founded La Nouvelle- tion on the 8th floor. & Speakers............ 12 Orléans 100 miles from the mouth of the Mississippi River, on what passes for high Once again the NNOHA Conference Plan- Intensive Learning................ 13 ground in those parts. The village was ning Committee has recruited top-notch nearly destroyed by a hurricane four years faculty to present on the latest in clinical New Orleans later, but it survived and rebuilt on the grid techniques and health center leadership Tourist Tips............ 15 skills (see Conference Schedule on page 6). we today call The French Quarter. Despite even bigger storms, There will be exciting European empires, hands-on training and Louisiana politics, promising practices and a population as demonstrated by colorful and spicy your colleagues as jambalaya, New from around the Orleans, LA (aka country. Our wonder- NOLA) grew into ful vendors will be THANK YOU to the following one of America’s on hand to discuss individuals for contributing articles, information, and/or most unique and their products and photos: Amy Derrick, Leslie fascinating cities. services. Plenary Franklin, Steve Geiermann, speakers will address Andrea Hight, Candace Today the city is the opioid crisis, risk assessment, and the Owen, and Phillip Thompson known for its cuisine, jazz, tourism, historic effects of trauma and abuse on our patients EDITORS: Amy Derrick, architecture, world-class healthcare, the and communities. Awards will be given to Leslie Franklin, Phillip resilience of its people, and Mardi Gras. The deserving professionals in the oral health Thompson airport is even named after a jazz musician! safety-net. The networking is unmatched for (How cool is that?) If you’ve never been to health center providers. Need other reasons New Orleans, you really should. If you’ve to attend? Keep reading. been to NOLA before, I bet you’re looking for If you have a suggestion for a reason to go back. Here it is! Let’s innovate, integrate, and celebrate a future newsletter, please together this November. contact info@nnoha.org. The NNOHA Annual Conference will take NOTE: The NNOHA newsletter is for information sharing and discussion purposes. NNOHA does not endorse all included viewpoints or authors.
President’s Message You’re Invited... to the Event of the Year Scott Wolpin, DMD President, NNOHA Board of Directors It is my great pleasure to invite you to the 2018 NNOHA Conference, which will be held November 11-14, 2018, in New Orleans, Louisiana. The annual NNOHA Conference is truly a world-class event and the national forum for those of us working in health center Dr. Scott Wolpin dental programs. The 2018 conference will offer high-quality hands-on workshops, rousing keynote addresses, an engaging poster session, cutting-edge equipment demonstrations, and ample opportunities to network with colleagues over delicious Café du Monde coffee and beignets. Moreover, the 2018 NNOHA Conference will be a great meeting for sharing best NNOHA AWARDS: practices, connecting with friends, and mak- AND THE WINNER IS... ing memories… as well as experiencing the unique atmosphere of New Orleans, a 300-year-old city known for its lively music scene and amazing cuisine. À bientôt à La Nouvelle Orléans! Click here to submit your nominations for the following NNOHA awards, which will be presented at the Conference awards luncheon on Tuesday, November 13: Outstanding Clinician Oral Health Champion John McFarland Leadership Award 2017 Conference photos courtesy of Nina Jensen Studios, San Diego CA, NNOHA staff, and various Conference attendees 2
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2018 NNOHA Annual Conference Join us November 11-14, 2018, for four days of invaluable professional development through world-class clinical, practice management, and hands-on learning sessions, inspiring plenary speakers, and abundant networking opportunities with colleagues and oral health vendors. For Conference details and additional information, visit the NNOHA Conference Pre-Conference Registration & Discounts website. Before the conference begins, a series of Standard registration is $749 for NNOHA pre-sessions will be available on Saturday, members and $1,049 for non-members, with November 10 and Sunday, November 11. a $50 discount if registration is completed by Thursday, October 11, 2018. Separate pre-registration is required for all of these sessions. Extra fees, where Discount rebates will be available to multiple applicable, are listed after each course title: registrants from the same organizations that are NNOHA organizational members. Saturday The $50 rebate applies to the third registrant and each subsequent registrant from the • One-Day Denture Course ($200) same organization. NNOHA organizational This 8-hour session will be open to 12 membership will be verified, and registrants dental providers who were selected by who qualify will be contacted and asked to a lottery. Watch for more opportunities complete a rebate form after the deadline for like this one at future NNOHA confer- refunds has passed (October 11, 2018). ences. Sunday Dental students, dental hygiene students, and current residents who provide proof of • Intensive Learning: Envisioning the their status are eligible for complimentary Future Now: CAD/CAM Dentistry ($150) Conference registration. Please contact the • Digging Deeper: Growing an Academic NNOHA staff at conference@nnoha.org or Health Center Practice ($50) 303-957-0635 x803 for more information. • Digging Deeper: Operational Site Visits Not a NNOHA member? plus A Look at FTCA Guidance ($50) After registering, you will receive a confir- As you complete your Conference registration, • Your Oral Health Program: Strategies mation email that will include a link to hotel you can purchase or for Success (designed specifically for registration. You must register for the renew your NNOHA Health Center Administrators) Conference first, before you register for membership and take • Hands-On: Instrument Sharpening advantage of discounted housing. Please check your email spam pricing for individual and • Hands-On: Stainless Steel Crowns folder if you do not receive the confirmation. organizational members. Before checkout, you will have the option to add membership and select member regis- Early Bird pricing good through October 11: tration type. For more information, contact $699 NNOHA Member Debra Schmidt, Member $999 Non-Member Services Manager, at Standard pricing October 12 or later: debra@nnoha.org or (303) 957-0635. $749 NNOHA Member $1,049 Non-Member Registration cost includes all Conference general sessions, continental breakfasts, scheduled luncheons, social events, awards presentations, networking activities, Conference handouts, Exhibit Hall access, and more! Note: Some Pre-Conference sessions require an additional fee. 4
is October 19, 2018, at 5:00pm EST. Housing Room reservations made after the cut-off will be at the hotel’s discretion and will Sheraton New Orleans Hotel be subject to the prevailing rates and 500 Canal Street New Orleans, LA 70130 availability. To make your hotel reserva- 888-627-7033 tion, click on the link provided in your conference registration confirmation The Sheraton New Orleans Hotel is situated email or call the in downtown New Orleans, steps from the hotel directly at famed French Quarter, and within 888-627-7033 walking distance of Bourbon and ask for the Street, the Riverwalk, the Port of NNOHA rate. New Orleans, and much more. The hotel’s proximity to the historic Canal Street streetcar line ensures attendees can easily venture out to experience all parts of the city, including the Garden District and Magazine Street. All attendees are responsible for making their own hotel room reservations. The NNOHA Conference group rate is $239 plus state and local taxes. Hotel stays may be extended at the group rate for up to three Conference offers nonstop opportunities to learn, days before and three days after the Confer- connect, and socialize. Photos from the 2016 ence dates, subject to availability. The cut-off NNOHA Annual Conference courtesy of Joseph Powell, Champa Street Productions, Denver CO. for reserving rooms in the NNOHA block Calling All Hygienists! This year NNOHA is pleased to feature dental hygiene curriculum for the first time. If you are a dentist joining us for Conference, bring your dental hygiene team with you! NNOHA offers three engaging and informative hygiene-related sessions that will enhance your dental program: Dental Hygiene Practice: Working to the Top of Your Career Ladder will be a panel discussion featuring three dental hygienists who are excelling within community health centers and tele-dentistry. Make Every Minute Matter: Time Saving Sharpening Solutions, hosted by Tami Wanless from Hu-Friedy, is a hands-on workshop that will show clinicians how to sharpen instruments effectively and efficiently. Sealants First: Prioritizing Prevention Through Same Day Sealants will discuss the hygienists’ critical role in disease prevention by placing sealants during dental hygiene visits. There is something for everyone at NNOHA’s Annual Conference. Register your hygienists today! 5
Conference Schedule Whether this is your first NNOHA Conference or you’re a seasoned veteran, you will find fantastic learning and networking opportunities on each day of the meeting. Conference officially begins Sunday night at 5:30pm with the Welcome Reception, so please book your travel accordingly. EVERYTHING CONFERENCE... All sessions and social events are open to all IN THE PALM OF registrants, unless otherwise noted. Breaks will YOUR HAND! take place inside the Exhibit Hall, where attend- The NNOHA Annual Confer- ence Mobile App helps you ees can peruse exhibits and enjoy a refreshing stay on top of educational snack. The Exhibit Hall is open Monday and sessions and social events, Tuesday from 7:00am-5:30pm, where attendees plus get information about speakers, exhibitors, and can also sign up for a 45-minute ergonomics fellow attendees. The app hands-on workshop that begins every hour on will be available in October... the hour. watch for details coming soon! Pre-Conference sessions on Saturday and Sunday are available to select attendees. Most Pre-Conference sessions require additional NNOHA in NOLA T-Shirts: pre-registration and an additional fee. You NNOHA You Want One! Commemorative t-shirts for the 2018 NNOHA Annual Conference SATURDAY, NOVEMBER 10 in New Orleans are now on sale. It’s a great way to express your 7:00 am NNOHA pride and support the organization too. Buy a shirt today and wear it with NNOHA in NOLA! 7:30 am 8:00 am Making the Shirts are available in multiple colors, adult sizes S-XL, short-sleeved Case for One- for $19.99, long-sleeved for $24.99. Click here to place your order. 8:30 am Day Dentures: And when you wear your shirt at Conference, you’ll get an extra 9:00 am Who, When, entry into the Passport to Prizes drawing. and Why 9:30 am Stephen Alouf Proceeds will support the National Oral Health Learning Institute 10:00 am Scott Miller Registration (NOHLI) and other NNOHA programs. T-shirts will ONLY be avail- able for purchase before the Conference, so order yours today! 10:30 am Front Back 11:00 am 11:30 am 12:00 pm 12:30 pm 1:00 pm 1:30 pm 2:00 pm 2:30 pm 3:00 pm KEY 3:30 pm Leadership/ Innovative Clinical Hands-On General Social 4:00 pm Operations Practices 4:30 pm CDE credits 6
KEY Leadership/ Innovative CDE credits Clinical Hands-On General Social Operations Practices SUNDAY, NOVEMBER 11 Registration 7:00 am 7:30 am Your Oral Health Intensive 8:00 am Program: Learning: Strategies for Envisioning the 8:30 am Success Future Now: Danielle Apostolon CAD/CAM 9:00 am Mark Doherty Dentistry A 4.0 Allen Finkelstein Marcus Abboud 9:30 am William Riley Laura Skaret 10:00 am 10:30 am 11:00 am 11:30 am 12:00 pm Fundamentals 12:30 pm of Leading a Intensive Health Center Digging Deeper: Digging Deeper: 1:00 pm Oral Health Learning: Growing an Operational Envisioning the Program 4.5 Academic Site Visits + A 1:30 pm Future Now: Lisa Kearney Health Center Look at FTCA CAD/CAM Ethan Kerns Practice 4.0 Guidance 4.0 2:00 pm Dentistry B 4.0 Kecia Leary Wayne Cottam Dori Bingham Marcus Abboud Ernest Meshack- Mark Koday Mary Coffey 2:30 pm Hart Martin Lieberman Steve Geiermann An Nguyen Allen Patterson 3:00 pm Nick Pfannenstiel The Power & Bob Russell 3:30 pm Tena Springer Potential of Primary Care Ryan Tuscher 4:00 pm Associations Scott Wolpin in Addressing 4:30 pm Oral Health 1.5 5:00 pm 5:30 pm 6:00 pm Welcome Reception 6:30 pm 67
KEY CDE credits Leadership/ Innovative Clinical Hands-On General Social Operations Practices MONDAY, NOVEMBER 12 Registration Exhibits Open 7:00 am Continental Breakfast in the Exhibit Hall 7:30 am Welcome and Opening Remarks 8:00 am Gerrelda Davis, Phillip Thompson, and Scott Wolpin 8:30 am Plenary: Opioids & Their Impact on You, 9:00 am Your Family, and Your Dental Practice 1.5 Hal Crossley 9:30 am 10:00 am Break in Exhibit Hall and Coffee House Ergonomics: From ER to Disruptive 10:30 am Angles of Dental Home .75 Dental Innova- Access 1.5 Jane Grover tion: A Change 11:00 am Jeff Herlan Agent for ER Diversion Tim Palmer Dental Clinic .75 FQHCs 1.5 11:30 am Allen Finkelstein Heather Burton 12:00 pm 12:30 pm General Membership Meeting & Lunch 1:00 pm Marijuana & Dental Hygiene An Evolving Make Every Annual Up- 1:30 pm Its Impact on Practice: Working Oral Health Minute Matter: date on HRSA Dental to the Top of Your Industry: Time-Saving UDS Sealants 2:00 pm Treatment 1.5 Career Ladder 1.5 Opportunities Sharpening Measure 1.5 Hal Crossley Esther Kim Le for Health Solutions A 1.5 Sherilee Callahan Rachel Lynn Centers 1.5 Tami Wanless Irene Hilton 2:30 pm Candace Owen Paul Glassman Vy Nguyen Dana Robinson 3:00 pm Break in Exhibit Hall and Coffee House Envisioning the Clinical Algo- Make Every Transformative Future Now: rithms for SDF, Minute Matter: Payment Models 3:30 pm CAD/CAM PVP-I, Fluoride Time-Saving Mark Doherty Dentistry 1.5 Varnish, & GIC Sharpening William Riley .75 Marcus Abboud Joana Cunha-Cruz Solutions B 1.5 Sharity Ludwig Tami Wanless Tina Sopiwnik .75 4:00 pm Delivering Value Based Care to the Health Care .75 Underserved .75 Nicholas Mosca 4:30 pm Wayne Cottam 5:00 pm Dinner on Your Own 8
KEY Leadership/ Innovative CDE credits Clinical Hands-On General Social Operations Practices TUESDAY, NOVEMBER 13 6:00 am NNOHA Walk/Run 6:30 pm 7:00 am Registration Exhibits Open Continental Breakfast in the Exhibit Hall 7:30 am 8:00 am Plenary: What’s the Risk and What’s It Worth? 1.5 8:30 am Brian Nový 9:00 am 9:30 am Break in Exhibit Hall and Coffee House Pediatric Resto- Anatomy Flash- Creating a Dental Introduction 10:00 am rations: SSCs, back: What You Home for Low to the Health Composites, or NOW Realize You Income Seniors Center Dental 10:30 am Bare... Oh My! 1.5 Really Needed to Karlene Ketola .75Dashboard 1.5 Josh Wren Know! 1.5 Secrets of the Colleen Lampron Wayne Cottam Patient Whisperer Martin Lieberman 11:00 am Janet Bozzone .75 Rebecca Lipman 11:30 am 12:00 pm Awards Luncheon 12:30 pm 1:00 pm Diabetes and the Innovation of Stainless Steel Incorporating 1:30 pm Dental Profes- Oral Health into Crowns A 1.5 “New” Members sional 1.5 Primary Care .75 Josh Wren of the Dental Team Jerry Brown Jasslyn Banks into Your Team 1.5 Cassandra Fevelo Janelle Jehn 2:00 pm Dana Robinson Mark Koday Frank Torrisi MiQuel McRae Michigan Initiative Brian Quinlan for Maternal-Infant Oral Health .75 2:30 pm Divesh Byrappagari Staci Hard Lindsay Sailor 3:00 pm Break in Exhibit Hall and Coffee House Complex Direct Stainless Steel Diabetes Preven- 3:30 pm Restorations Crowns B 1.5 tion, Management with Favorable Josh Wren & Oral Health .75 Long-Term Out- Holly Kingsbury 4:00 pm comes 1.5 Katya Mauritson Pamela Maragliano- Carol Niforatos Muniz Oral Health & Overall Health 4:30 pm with Pregnant Women .75 Clifton Bush 5:00 pm Poster Sessions with Presenters 1.0 5:30 pm 6:00 pm Dinner on Your Own 69
KEY CDE credits Leadership/ Innovative Clinical Hands-On General Social Operations Practices WEDNESDAY, NOVEMBER 14 7:00 am Continental Breakfast 7:30 am Registration REMEMBER TO 8:00 am DOWNLOAD THE Plenary: Trauma Past, Trauma Present: CONFERENCE APP! 8:30 am Relevance of Trauma to Providers 1.5 The NNOHA Annual Allison Jackson Conference Mobile App 9:00 am helps you stay on top of educational sessions 9:30 am Break and social events, plus get information about Sealants First: Caring for the The Struggle for speakers, exhibitors, 9:45 am Prioritizing Pre- Whole Patient .5 Oral Health in and fellow attendees. vention Through Gwen Williams America: A Con- The app will be available Same-Day Seal- versation with in October... watch for ants 1.0 Bringing Oral Author/Journalist details coming soon! 10:15 am Janine Musheno Health Assess- Mary Otto 1.0 Candace Owen ment to a Clinic Mary Otto Near You .5 Phillip Thompson Shannon Larson 10:45 am Break Behavioral Man- A Journey Hot Topics 1.0 11:00 am agement for the Through the Pediatric Dental Lean Process .5 Provider 1.0 Audrey Hoener Francisco Ramos- Developing a Gomez Successful Oral 11:30 am Health Delivery System .5 Rachel Greene Lisa Nguyen Bill Piskorowski 12:00 pm End of Conference Thank You to All Our 2018 Conference Speakers! Marcus Abboud Gerrelda Davis Ethan Kerns Pamela Maragliano- Tim Palmer Phillip Thompson Stephen Alouf Mark Doherty Karlene Ketola Muniz Allen Patterson Frank Torrisi Danielle Apostolon Cassandra Fevelo Esther Kim Le Katya Mauritson Nick Pfannenstiel Ryan Tuscher Jaslynn Banks Allen Finkelstein Holly Kingsbury MiQuel McRae Bill Piskorowski Tami Wanless Dori Bingham Steve Geiermann Mark Koday Ernest Meshack-Hart Brian Quinlan Gwen Williams Janet Bozzone Paul Glassman Colleen Lampron Scott Miller Francisco Ramos- Scott Wolpin Jerry Brown Rachel Greene Shannon Larson Nicholas Mosca Gomez Josh Wren Heather Burton Jane Grover Kecia Leary Janine Musheno William Riley Clifton Bush Staci Hard Noah Letwin An Nguyen Dana Robinson Divesh Byrappagari Jeff Herlan Martin Lieberman Lisa Nguyen Bob Russell Sherilee Callahan Irene Hilton Rebecca Lipman Vy Nguyen Lindsay Sailor Mary Coffey Audrey Hoener Sharity Ludwig Carol Niforatos Laura Skaret Wayne Cottam Allison Jackson Rachel Lynn Brian Nový Tina Sopiwnik Hal Crossley Janelle Jehn Mary-Margaret Mary Otto Tena Springer Joana Cunha-Cruz Lisa Kearney Looker Candace Owen Suzanne Tanis 10
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Plenary Sessions & Speakers Each day of Conference will begin with a plenary session featuring unique and timely perspectives about advancing oral health access. NNOHA is delighted to welcome these experts to the podium. Monday pointed the consumer representative on the FDA dental products panel. He holds faculty Opioids and Their Impact on appointments at Harvard School of Dental Medicine, Western University, and Loma Linda You, Your Family, and Your University School of Dentistry. In 2009, the Dental Practice American Dental Association named Dr. Nový and his office Adult Preventive Care Hal Crossley, DDS, MS, PhD Practice of the Year. Dr. Harold L. Crossley is Professor Emeritus Wednesday Dr. Hal Crossley at the University of Maryland Dental School, where he received his DDS degree in 1980. He has co-authored a number of articles and Trauma Past, Trauma Present: four books dealing with a variety of topics Relevance of Trauma to Providers within the field of pharmacology. A member of the Maryland State Dental Association’s Working With Abuse Victims Well-Being Committee, Dr. Crossley was the Allison Jackson, PhD, LCSW, CSOTP recipient of the 2008 Gordon Christensen Lecturer Recognition award presented by Dr. Jackson brings trauma-and-resilience-in- the Chicago Dental Society and the recipient formed practices to professionals who serve of the 2012 Award of Distinction presented at-promise youth, families, and adults in by the Academy of Dentistry International their communities. She provides educational for his efforts in Continuing Dental Education. opportunities directly to community mem- Since 1974, he has been a consultant for bers, as well as to people in the direct care the U.S. Drug Enforcement Administration and leadership levels of an organization. Dr. Brian Nový and other law enforcement agencies. Draw- ing on this unique background, Dr. Crossley A native of Richmond, VA, Dr. Jackson is a has become nationally and internationally person of lived experience from whom we recognized as an expert on street drugs and can learn valuable lessons about life and chemical dependency as well as the clinical resiliency. As a professional, she has pro- pharmacology of dental drugs. vided leadership development services via behavioral health, education, child welfare, Tuesday and criminal justice systems for more than 20 years. What’s the Risk and Her clinical practice and research focus on What’s It Worth? advancing effective trauma-informed treat- ment practices for persons who experience Brian Nový, DDS behavioral problems. She offered outpatient therapeutic services for military service men Dr. Nový is the Director of Clinical Innovation Dr. Allison Jackson and women and their families. Also, she has at the DentaQuest Institute in Westborough, provided crisis therapy services to youth and Massachusetts. He served on the ADA adults who were diagnosed mental health Council of Scientific Affairs, as chair of the problems. CAMBRA Coalition, and in 2016 was ap- 12
Intensive Learning Envisioning the Future: CAD/CAM Dentistry Andrea Hight, RDH Corporate Advisory Member, NNOHA Board of Directors Steve Geiermann, DDS Organizational Member, NNOHA Board of Directors CAD/CAM stands for Computer Aided Design/ to capture the prepped area and bite. On Computer Aided Manufacturing. NNOHA’s the computer screen, you can see as you special three-part course, Envisioning the go which impression areas lack detail and Future Now: CAD/CAM Dentistry, on Sun- where you need to scan further. Once the day, November 11, presented by Dr. Marcus entire area is captured, in 20-30 seconds, Abboud, will emphasize how this technology you have a perfect impression, which you can complement the unique clinical chal- then save into the patient’s electronic record lenges in community health centers. and email digitally to the lab. CAD/CAM solutions for dentistry have existed If you do any fixed or removable prosthetics, Ms. Andrea Hight for many years; however, recently these digital impressions are a boon. As you focus technologies have made significant strides on quality improvement initiatives, as well in ease, adaptability, and positive impacts to as sustainability efficiencies, investing in accuracy, efficiency, and patient experience. digital scanning is an invaluable addition to It is a wonderful thing when technology not improved clinical outcomes. There are many only saves time, reduces operative costs, digital scanners with different capabilities and increases productivity, but also fosters a and price points. You may find it cost-effective more positive experience for patients. to purchase one scanner for removable prosthetics (such scanners tend to cost Digital impressions radically improve any more) and purchase a lower-priced version previous impression experience and outcome. for fixed prosthetics. Digital scanners are not much larger than a Dr. Steve Geiermann toothbrush. Consider the difference between With ease, and often by training an assistant traditional impressions and digital impressions: to handle cases, you can create crowns and bridges inhouse with a CAD/CAM device. Traditional impression: Your assistant dispenses It is surprisingly straightforward. The design and mixes the material, while trying not to software is intuitive and easy to use. A mill- use too much because it’s expensive. The ing machine makes exceptional crowns. assistant loads the tray and places it in the While there is an initial investment in this patient’s mouth, who may or may not gag. equipment, once that is undertaken, crown After a few minutes, you remove the tray creation becomes cost-effective and allows and discover it is missing small areas of the your program to offer fixed and removable margin or prep. You have to decide whether prosthetics where previously such treatment you can fill that in by adding more material may have been cost-prohibitive for a majority or repeat the entire process to the dismay of of patients. the patient. Once you have the impression, Register for Conference it has to be cleaned, disinfected, bagged, And one final thought: Both CAD/CAM and today! Early Bird pricing labeled, and sent to the lab for processing. digital impressioning solutions are excellent extends through October 11. considerations for grant applications as you Digital impression: You take the wand, ask focus on improving quality of care, the sus- the patient to open wide, then move the tainability of your practice, and the satisfac- wand gently around in the patient’s mouth tion of your patients. 13
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What to Do & Where to Go in New Orleans When you travel to the NNOHA Annual Conference, you also have the opportunity to see the local sights. New Orleans is one of America’s most unique cities, with a vibe you simply can’t find anywhere else. We’ve assembled this short list of suggestions to help you sample the best that New Orleans has to offer; click each link for details. Take advantage of these unique offerings before or after the Conference, or during your free time. General tourism links are provided here too. Attractions Popular Tours Aquarium of the Americas Garden District Walking Tours Audubon Zoo Honey Island Swamp Tours City Park/New Orleans Museum of Art (NOMA) Hop-On-Hop-Off Bus Tours French Market New Orleans Airboat Ride French Quarter River Road Plantations Jackson Square Steamboat Natchez Jean Lafitte National Historic Park & Preserve National WWII Museum Uniquely New Orleans New Orleans Pharmacy Museum Backstreet Cultural Museum St. Louis Cathedral Café Du Monde Lafitte’s Blacksmith Shop Mardi Gras World Marie Laveau’s House of Voodoo New Orleans Cemetery Tours Preservation Hall St. Charles Streetcar General Tourist Information New Orleans Official Guide New Orleans Visitor Guide Experience New Orleans Go NOLA City of New Orleans Restaurants Acme Oyster House Antoine’s Arnaud’s Brennan’s Brigtsen’s Café Maspero Commander’s Palace Court of Two Sisters Dooky Chase’s Galatoire’s K. Paul’s Register for Conference Palace Café today! Early Bird pricing Pascal’s Manale extends through October 11. Snug Harbor The Gumbo Shop Tujague’s 15
Playing it Safe in New Orleans Safety is always a concern when visiting any major city, especially if you’re not familiar with the area. And while millions of people pass through New Orleans every year with- out incident, crime does happen. Here are 5 tips to help ensure a safe visit during the NNOHA Annual Conference: 1. Always be alert Many pickpockets create a diversion to distract their victims from what they are actually doing—the old sleight of hand trick. Whenever you’re watching a street per- formance, are bumped into, or to well-populated, are approached well-lit areas. by a stranger, be mindful of where 4. Plan your route your valuables before you leave are and keep Before you leave them secure. any location, map out your route 2. Book a ride and get familiar Instead of walking with the street down unfamiliar names. And when streets, let you’re not check- someone drive you. Hailing a taxi or ride ing your phone for a quick reference, keep it share service like Uber or Lyft is not very safely stowed in your pocket or purse. Smartphone apps have expensive, and you’ll minimize the chances made navigating new places of ending up somewhere you’d rather not be. 5. Use common sense much easier by providing turn-by-turn directions in the Your driver may even have wonderful rec- Really, it all comes down to this: If you feel palm of your hand. But if ommendations to add to your adventures. like you’re somewhere you shouldn’t be, your head is buried in your phone, you’re not paying then leave. And don’t invite trouble, either: attention to the surround- 3. Go with a group Don’t carry a large wad of cash and show it ings... and that can make You’ve heard this before: There’s safety in off on the street. Don’t give your cell phone you an easy target. numbers. Grab a friend or two and travel to a stranger to take a group photo. Don’t as a group whenever possible. If you must party so much that you lose your ability to venture out alone, then limit your exploring make good judgements. You know the drill. 181 E. 56th Ave. Suite 401 Denver, CO 80216 Phone: (303) 957-0635 Fax: (866) 316-4995 E-mail: info@nnoha.org 16
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