2018 Conference Edition - nnoha

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2018 Conference Edition - nnoha
2018 Conference Edition

September 2018
                                 Unmask Your Potential in New Orleans:
Inside This Issue:
                                 Innovate, Integrate, and Celebrate!
                                 Phillip Thompson, NNOHA Executive Director
Welcome.................. 1
                                 The City of New Orleans is throwing a party                            place in the Sheraton Hotel on bustling
President’s                      this year! And not just because NNOHA is                               Canal Street. The historic French Quarter
Message.................. 2
                                 coming in November. In fact, the Big Easy                              is across the street to the north, flamboyant
Conference                       is partying all year long, in celebration of the                       Bourbon Street is three blocks to the west,
Information.............. 4      city’s 300th birthday. How often do you get                            the mighty Mississippi is six blocks to the
                                 to go to a Tricentennial?                                              east, the streetcar stops in front of the hotel,
Conference
                                                                                                        and astonishing food is everywhere. You’ll
Schedule................. 6
                                 In the spring of 1718, Jean-Baptiste Le                                be able to see it all from our opening recep-
Plenary Sessions                 Moyne de Bienville founded La Nouvelle-                                tion on the 8th floor.
& Speakers............ 12        Orléans 100 miles from the mouth of the
                                 Mississippi River, on what passes for high                             Once again the NNOHA Conference Plan-
Intensive
Learning................ 13      ground in those parts. The village was                                 ning Committee has recruited top-notch
                                 nearly destroyed by a hurricane four years                             faculty to present on the latest in clinical
New Orleans                      later, but it survived and rebuilt on the grid                         techniques and health center leadership
Tourist Tips............ 15                                                                             skills (see Conference Schedule on page 6).
                                 we today call The French Quarter. Despite
                                 even bigger storms,                                                                              There will be exciting
                                 European empires,                                                                                hands-on training and
                                 Louisiana politics,                                                                              promising practices
                                 and a population as                                                                              demonstrated by
                                 colorful and spicy                                                                               your colleagues
                                 as jambalaya, New                                                                                from around the
                                 Orleans, LA (aka                                                                                 country. Our wonder-
                                 NOLA) grew into                                                                                  ful vendors will be
THANK YOU to the following       one of America’s                                                                                 on hand to discuss
individuals for contributing
articles, information, and/or    most unique and                                                                                  their products and
photos: Amy Derrick, Leslie      fascinating cities.                                                                              services. Plenary
Franklin, Steve Geiermann,                                                                                                        speakers will address
Andrea Hight, Candace            Today the city is                                                      the opioid crisis, risk assessment, and the
Owen, and Phillip Thompson
                                 known for its cuisine, jazz, tourism, historic                         effects of trauma and abuse on our patients
EDITORS: Amy Derrick,            architecture, world-class healthcare, the                              and communities. Awards will be given to
Leslie Franklin, Phillip         resilience of its people, and Mardi Gras. The                          deserving professionals in the oral health
Thompson
                                 airport is even named after a jazz musician!                           safety-net. The networking is unmatched for
                                 (How cool is that?) If you’ve never been to                            health center providers. Need other reasons
                                 New Orleans, you really should. If you’ve                              to attend? Keep reading.
                                 been to NOLA before, I bet you’re looking for
If you have a suggestion for     a reason to go back. Here it is!                                       Let’s innovate, integrate, and celebrate
a future newsletter, please                                                                             together this November.
contact info@nnoha.org.          The NNOHA Annual Conference will take

                                NOTE: The NNOHA newsletter is for information sharing and discussion purposes. NNOHA does not endorse all included viewpoints or authors.
2018 Conference Edition - nnoha
President’s Message

                                 You’re Invited... to the Event of the Year
                                 Scott Wolpin, DMD
                                 President, NNOHA Board of Directors

                                 It is my great pleasure to
                                 invite you to the 2018 NNOHA
                                 Conference, which will be held
                                 November 11-14, 2018, in New
                                 Orleans, Louisiana.

                                 The annual NNOHA Conference
                                 is truly a world-class event and
                                 the national forum for those
                                 of us working in health center
    Dr. Scott Wolpin             dental programs. The 2018
                                 conference will offer high-quality
                                 hands-on workshops, rousing keynote
                                 addresses, an engaging poster session,
                                 cutting-edge equipment demonstrations,
                                 and ample opportunities to network with
                                 colleagues over delicious Café du Monde
                                 coffee and beignets.

                                 Moreover, the 2018 NNOHA Conference
                                 will be a great meeting for sharing best
    NNOHA AWARDS:
                                 practices, connecting with friends, and mak-
AND THE WINNER IS...
                                 ing memories… as well as experiencing
                                 the unique atmosphere of New Orleans, a
                                 300-year-old city known for its lively music
                                 scene and amazing cuisine.

                                 À bientôt à La Nouvelle Orléans!

    Click here to submit your
 nominations for the following
NNOHA awards, which will be
 presented at the Conference
awards luncheon on Tuesday,
                November 13:
        Outstanding Clinician
       Oral Health Champion
             John McFarland
           Leadership Award
                                                                                2017 Conference photos courtesy of Nina
                                                                                Jensen Studios, San Diego CA, NNOHA
                                                                                staff, and various Conference attendees

2
2018 Conference Edition - nnoha
President’s Message

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• Virtually no post-operative
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            800.323.7063 • www.gcamerica.com • www.gcamerica.com/training • © 2018 GC America Inc.
2018 Conference Edition - nnoha
2018 NNOHA Annual Conference
Join us November 11-14, 2018, for four days of invaluable professional development through
world-class clinical, practice management, and hands-on learning sessions, inspiring plenary
speakers, and abundant networking opportunities with colleagues and oral health vendors.
                                                                                                        For Conference details
                                                                                                        and additional information,
                                                                                                        visit the NNOHA Conference
Pre-Conference                                         Registration & Discounts                         website.

Before the conference begins, a series of              Standard registration is $749 for NNOHA
pre-sessions will be available on Saturday,            members and $1,049 for non-members, with
November 10 and Sunday, November 11.                   a $50 discount if registration is completed by
                                                       Thursday, October 11, 2018.
Separate pre-registration is required for
all of these sessions. Extra fees, where               Discount rebates will be available to multiple
applicable, are listed after each course title:        registrants from the same organizations
                                                       that are NNOHA organizational members.
Saturday                                               The $50 rebate applies to the third registrant
                                                       and each subsequent registrant from the
   • One-Day Denture Course ($200)
                                                       same organization. NNOHA organizational
     This 8-hour session will be open to 12
                                                       membership will be verified, and registrants
     dental providers who were selected by
                                                       who qualify will be contacted and asked to
     a lottery. Watch for more opportunities
                                                       complete a rebate form after the deadline for
     like this one at future NNOHA confer-
                                                       refunds has passed (October 11, 2018).
     ences.

Sunday                                                 Dental students, dental hygiene students,
                                                       and current residents who provide proof of
   • Intensive Learning: Envisioning the               their status are eligible for complimentary
     Future Now: CAD/CAM Dentistry ($150)
                                                       Conference registration. Please contact the
   • Digging Deeper: Growing an Academic               NNOHA staff at conference@nnoha.org or
     Health Center Practice ($50)
                                                       303-957-0635 x803 for more information.
   • Digging Deeper: Operational Site Visits                                                            Not a NNOHA member?
     plus A Look at FTCA Guidance ($50)                After registering, you will receive a confir-    As you complete your
                                                                                                        Conference registration,
   • Your Oral Health Program: Strategies              mation email that will include a link to hotel   you can purchase or
     for Success (designed specifically for            registration. You must register for the          renew your NNOHA
     Health Center Administrators)
                                                       Conference first, before you register for        membership and take
   • Hands-On: Instrument Sharpening                                                                    advantage of discounted
                                                       housing. Please check your email spam
                                                                                                        pricing for individual and
   • Hands-On: Stainless Steel Crowns                  folder if you do not receive the confirmation.   organizational members.
                                                                                                        Before checkout, you
                                                                                                        will have the option to
                                                                                                        add membership and
                                                                                                        select member regis-
                                     Early Bird pricing good through October 11:                        tration type. For more
                                                                                                        information, contact
                                                  $699    NNOHA Member                                  Debra Schmidt, Member
                                                  $999    Non-Member                                    Services Manager, at
                                     Standard pricing October 12 or later:                              debra@nnoha.org or
                                                                                                        (303) 957-0635.
                                       $749 NNOHA Member
                                     $1,049 Non-Member
     Registration cost includes all Conference general sessions, continental
     breakfasts, scheduled luncheons, social events, awards presentations,
     networking activities, Conference handouts, Exhibit Hall access, and
     more! Note: Some Pre-Conference sessions require an additional fee.

                                                                                                                                     4
2018 Conference Edition - nnoha
is October 19, 2018, at 5:00pm EST.
    Housing                                                 Room reservations made after the cut-off
                                                            will be at the hotel’s discretion and will
              Sheraton New Orleans Hotel
                                                            be subject to the prevailing rates and
                   500 Canal Street
                New Orleans, LA 70130                       availability. To make your hotel reserva-
                     888-627-7033                           tion, click on the link provided in your
                                                            conference registration confirmation
    The Sheraton New Orleans Hotel is situated              email or call the
    in downtown New Orleans, steps from the                 hotel directly at
              famed French Quarter, and within              888-627-7033
              walking distance of Bourbon                   and ask for the
              Street, the Riverwalk, the Port of            NNOHA rate.
              New Orleans, and much more.
              The hotel’s proximity to the historic
              Canal Street streetcar line ensures
              attendees can easily venture out
              to experience all parts of the city,
              including the Garden District and
              Magazine Street.

    All attendees are responsible for making
    their own hotel room reservations. The
    NNOHA Conference group rate is $239 plus
    state and local taxes. Hotel stays may be
    extended at the group rate for up to three            Conference offers nonstop opportunities to learn,
    days before and three days after the Confer-                connect, and socialize. Photos from the 2016
    ence dates, subject to availability. The cut-off        NNOHA Annual Conference courtesy of Joseph
                                                          Powell, Champa Street Productions, Denver CO.
    for reserving rooms in the NNOHA block

                               Calling All Hygienists!

                               This year NNOHA is pleased to feature dental hygiene curriculum
                               for the first time. If you are a dentist joining us for Conference,
                               bring your dental hygiene team with you! NNOHA offers three
                               engaging and informative hygiene-related sessions that will
                               enhance your dental program:

                                  Dental Hygiene Practice: Working to the Top of Your Career Ladder will
                                  be a panel discussion featuring three dental hygienists who are
                                  excelling within community health centers and tele-dentistry.

                                  Make Every Minute Matter: Time Saving Sharpening Solutions, hosted
                                  by Tami Wanless from Hu-Friedy, is a hands-on workshop that
                                  will show clinicians how to sharpen instruments effectively and
                                  efficiently.

                                  Sealants First: Prioritizing Prevention Through Same Day Sealants will
                                  discuss the hygienists’ critical role in disease prevention by placing
                                  sealants during dental hygiene visits.

                               There is something for everyone at NNOHA’s Annual Conference.
                               Register your hygienists today!

5
2018 Conference Edition - nnoha
Conference Schedule
Whether this is your first NNOHA Conference or you’re
a seasoned veteran, you will find fantastic learning and
networking opportunities on each day of the meeting.
Conference officially begins Sunday night at 5:30pm
with the Welcome Reception, so please book
your travel accordingly.
                                                                                                            EVERYTHING
                                                                                                            CONFERENCE...
All sessions and social events are open to all                                                              IN THE PALM OF
registrants, unless otherwise noted. Breaks will                                                            YOUR HAND!
take place inside the Exhibit Hall, where attend-                                                           The NNOHA Annual Confer-
                                                                                                            ence Mobile App helps you
ees can peruse exhibits and enjoy a refreshing                                                              stay on top of educational
snack. The Exhibit Hall is open Monday and                                                                  sessions and social events,
Tuesday from 7:00am-5:30pm, where attendees                                                                 plus get information about
                                                                                                            speakers, exhibitors, and
can also sign up for a 45-minute ergonomics                                                                 fellow attendees. The app
hands-on workshop that begins every hour on                                                                 will be available in October...
the hour.                                                                                                   watch for details coming
                                                                                                            soon!

Pre-Conference sessions on Saturday and
Sunday are available to select attendees. Most
Pre-Conference sessions require additional
                                                             NNOHA in NOLA T-Shirts:
pre-registration and an additional fee.                      You NNOHA You Want One!
                                                             Commemorative t-shirts for the 2018 NNOHA Annual Conference
     SATURDAY, NOVEMBER 10                                   in New Orleans are now on sale. It’s a great way to express your
   7:00 am                                                   NNOHA pride and support the organization too. Buy a shirt today
                                                             and wear it with NNOHA in NOLA!
   7:30 am
   8:00 am        Making the                                 Shirts are available in multiple colors, adult sizes S-XL, short-sleeved
                  Case for One-                              for $19.99, long-sleeved for $24.99. Click here to place your order.
   8:30 am        Day Dentures:                              And when you wear your shirt at Conference, you’ll get an extra
   9:00 am        Who, When,                                 entry into the Passport to Prizes drawing.
                  and Why
   9:30 am        Stephen Alouf                              Proceeds will support the National Oral Health Learning Institute
   10:00 am       Scott Miller      Registration             (NOHLI) and other NNOHA programs. T-shirts will ONLY be avail-
                                                             able for purchase before the Conference, so order yours today!
   10:30 am                                                               Front			                                Back
   11:00 am
   11:30 am
   12:00 pm
   12:30 pm
   1:00 pm
   1:30 pm
   2:00 pm
   2:30 pm
   3:00 pm
                                                                                              KEY
   3:30 pm
                                                           Leadership/                                                         Innovative
                                                                         Clinical    Hands-On       General        Social
   4:00 pm                                                 Operations                                                           Practices
   4:30 pm                                                                                  CDE credits                                       6
KEY
                           Leadership/                                                     Innovative   CDE credits
                                          Clinical     Hands-On    General     Social
                           Operations                                                       Practices

                                              SUNDAY, NOVEMBER 11
                Registration
     7:00 am

     7:30 am

                                  Your Oral Health     Intensive
     8:00 am
                                  Program:             Learning:
                                  Strategies for       Envisioning the
     8:30 am                      Success              Future Now:
                                  Danielle Apostolon   CAD/CAM
     9:00 am                      Mark Doherty         Dentistry A 4.0
                                  Allen Finkelstein    Marcus Abboud
     9:30 am                      William Riley
                                  Laura Skaret
     10:00 am

     10:30 am

     11:00 am

     11:30 am

     12:00 pm

                                                                       Fundamentals
     12:30 pm
                                                                       of Leading a
                                                       Intensive       Health Center       Digging Deeper:    Digging Deeper:
     1:00 pm                                                           Oral Health
                                                       Learning:                           Growing an         Operational
                                                       Envisioning the Program 4.5         Academic           Site Visits + A
     1:30 pm                                           Future Now:     Lisa Kearney        Health Center      Look at FTCA
                                                       CAD/CAM         Ethan Kerns         Practice 4.0       Guidance 4.0
     2:00 pm                                           Dentistry B 4.0 Kecia Leary         Wayne Cottam       Dori Bingham
                                                       Marcus Abboud Ernest Meshack-       Mark Koday         Mary Coffey
     2:30 pm                                                           Hart                Martin Lieberman   Steve Geiermann
                                                                       An Nguyen
                                                                       Allen Patterson
     3:00 pm
                                                                       Nick Pfannenstiel
                The Power &                                            Bob Russell
     3:30 pm                                                           Tena Springer
                Potential of
                Primary Care                                           Ryan Tuscher
     4:00 pm    Associations                                           Scott Wolpin
                in Addressing
     4:30 pm    Oral Health 1.5

     5:00 pm

     5:30 pm

     6:00 pm                                                 Welcome Reception

     6:30 pm

67
KEY
          CDE credits   Leadership/                                                         Innovative
                                      Clinical      Hands-On     General       Social
                        Operations                                                           Practices

                                           MONDAY, NOVEMBER 12
             Registration                                                                                        Exhibits Open
7:00 am
                                                 Continental Breakfast in the Exhibit Hall
7:30 am
                                                   Welcome and Opening Remarks
8:00 am
                                           Gerrelda Davis, Phillip Thompson, and Scott Wolpin

8:30 am
                                             Plenary: Opioids & Their Impact on You,
9:00 am                                      Your Family, and Your Dental Practice 1.5
                                                           Hal Crossley
9:30 am

10:00 am                                          Break in Exhibit Hall and Coffee House

                              Ergonomics:             From ER to                             Disruptive
10:30 am
                              Angles of               Dental Home .75                        Dental Innova-
                              Access 1.5              Jane Grover                            tion: A Change
11:00 am                      Jeff Herlan                                                    Agent for
                                                      ER Diversion
                              Tim Palmer              Dental Clinic .75                      FQHCs 1.5
11:30 am                                                                                     Allen Finkelstein
                                                      Heather Burton
12:00 pm

12:30 pm                                         General Membership Meeting & Lunch

1:00 pm
             Marijuana &      Dental Hygiene          An Evolving         Make Every         Annual Up-
1:30 pm      Its Impact on    Practice: Working       Oral Health         Minute Matter:     date on HRSA
             Dental           to the Top of Your      Industry:           Time-Saving        UDS Sealants
2:00 pm      Treatment 1.5    Career Ladder 1.5       Opportunities       Sharpening         Measure 1.5
             Hal Crossley     Esther Kim Le           for Health          Solutions A 1.5    Sherilee Callahan
                              Rachel Lynn             Centers 1.5         Tami Wanless       Irene Hilton
2:30 pm                       Candace Owen            Paul Glassman                          Vy Nguyen
                              Dana Robinson

3:00 pm                                          Break in Exhibit Hall and Coffee House

                              Envisioning the         Clinical Algo-    Make Every           Transformative
                              Future Now:             rithms for SDF,   Minute Matter:       Payment Models
3:30 pm                       CAD/CAM                 PVP-I, Fluoride   Time-Saving          Mark Doherty
                              Dentistry 1.5           Varnish, & GIC    Sharpening           William Riley .75
                              Marcus Abboud           Joana Cunha-Cruz Solutions B 1.5
                                                      Sharity Ludwig    Tami Wanless
                                                      Tina Sopiwnik .75
4:00 pm
                                                      Delivering                             Value Based
                                                      Care to the                            Health Care .75
                                                      Underserved .75                        Nicholas Mosca
4:30 pm                                               Wayne Cottam

5:00 pm

                                                      Dinner on Your Own

                                                                                                                                 8
KEY
                   Leadership/                                                         Innovative       CDE credits
                                 Clinical    Hands-On        General      Social
                   Operations                                                           Practices

                                     TUESDAY, NOVEMBER 13
     6:00 am
                                                            NNOHA Walk/Run
     6:30 pm
     7:00 am    Registration                                                                             Exhibits Open
                                             Continental Breakfast in the Exhibit Hall
     7:30 am
     8:00 am
                                        Plenary: What’s the Risk and What’s It Worth? 1.5
     8:30 am
                                                           Brian Nový
     9:00 am
     9:30 am                                   Break in Exhibit Hall and Coffee House
                Pediatric Resto-     Anatomy Flash-         Creating a Dental Introduction
     10:00 am
                rations: SSCs,       back: What You         Home for Low      to the Health
                Composites, or       NOW Realize You        Income Seniors    Center Dental
     10:30 am   Bare... Oh My! 1.5   Really Needed to       Karlene Ketola .75Dashboard 1.5
                Josh Wren            Know! 1.5              Secrets of the    Colleen Lampron
                                     Wayne Cottam           Patient Whisperer Martin Lieberman
     11:00 am                                               Janet Bozzone .75 Rebecca Lipman
     11:30 am
     12:00 pm
                                                           Awards Luncheon
     12:30 pm
     1:00 pm
                Diabetes and the     Innovation of    Stainless Steel              Incorporating
     1:30 pm
                Dental Profes-       Oral Health into Crowns A 1.5                 “New” Members
                sional 1.5           Primary Care .75 Josh Wren                    of the Dental Team
                Jerry Brown          Jasslyn Banks                                 into Your Team 1.5
                                     Cassandra Fevelo                              Janelle Jehn
     2:00 pm                         Dana Robinson                                 Mark Koday
                                     Frank Torrisi                                 MiQuel McRae
                                     Michigan Initiative                           Brian Quinlan
                                     for Maternal-Infant
                                     Oral Health .75
     2:30 pm                         Divesh Byrappagari
                                     Staci Hard
                                     Lindsay Sailor
     3:00 pm                                   Break in Exhibit Hall and Coffee House
                                     Complex Direct     Stainless Steel            Diabetes Preven-
     3:30 pm
                                     Restorations       Crowns B 1.5               tion, Management
                                     with Favorable     Josh Wren                  & Oral Health .75
                                     Long-Term Out-                                Holly Kingsbury
     4:00 pm                         comes 1.5                                     Katya Mauritson
                                     Pamela Maragliano-                            Carol Niforatos
                                     Muniz                                         Oral Health &
                                                                                   Overall Health
     4:30 pm                                                                       with Pregnant
                                                                                   Women .75
                                                                                   Clifton Bush
     5:00 pm
                                     Poster Sessions with Presenters 1.0
     5:30 pm
     6:00 pm                                               Dinner on Your Own
69
KEY
           CDE credits      Leadership/                                                    Innovative
                                          Clinical   Hands-On      General      Social
                            Operations                                                      Practices

                               WEDNESDAY, NOVEMBER 14
      7:00 am
                                                                Continental Breakfast
      7:30 am            Registration

                                                                                                             REMEMBER TO
      8:00 am                                                                                                DOWNLOAD THE
                                                     Plenary: Trauma Past, Trauma Present:
                                                                                                             CONFERENCE APP!
      8:30 am                                         Relevance of Trauma to Providers 1.5                   The NNOHA Annual
                                                                 Allison Jackson                             Conference Mobile App
      9:00 am                                                                                                helps you stay on top
                                                                                                             of educational sessions
      9:30 am                                                          Break                                 and social events, plus
                                                                                                             get information about
                                            Sealants First:       Caring for the       The Struggle for      speakers, exhibitors,
      9:45 am
                                            Prioritizing Pre-     Whole Patient .5     Oral Health in        and fellow attendees.
                                            vention Through       Gwen Williams        America: A Con-       The app will be available
                                            Same-Day Seal-                             versation with        in October... watch for
                                            ants 1.0              Bringing Oral        Author/Journalist     details coming soon!
     10:15 am                               Janine Musheno        Health Assess-       Mary Otto 1.0
                                            Candace Owen          ment to a Clinic     Mary Otto
                                                                  Near You .5          Phillip Thompson
                                                                  Shannon Larson

     10:45 am                                                          Break

                                            Behavioral Man-       A Journey            Hot Topics 1.0
     11:00 am
                                            agement for the       Through the
                                            Pediatric Dental      Lean Process .5
                                            Provider 1.0          Audrey Hoener
                                            Francisco Ramos-      Developing a
                                            Gomez                 Successful Oral
     11:30 am                                                     Health Delivery
                                                                  System .5
                                                                  Rachel Greene
                                                                  Lisa Nguyen
                                                                  Bill Piskorowski

     12:00 pm                                        End of Conference

                     Thank You to All Our 2018 Conference Speakers!
Marcus Abboud         Gerrelda Davis        Ethan Kerns          Pamela Maragliano-      Tim Palmer          Phillip Thompson
Stephen Alouf         Mark Doherty          Karlene Ketola         Muniz                 Allen Patterson     Frank Torrisi
Danielle Apostolon    Cassandra Fevelo      Esther Kim Le        Katya Mauritson         Nick Pfannenstiel   Ryan Tuscher
Jaslynn Banks         Allen Finkelstein     Holly Kingsbury      MiQuel McRae            Bill Piskorowski    Tami Wanless
Dori Bingham          Steve Geiermann       Mark Koday           Ernest Meshack-Hart     Brian Quinlan       Gwen Williams
Janet Bozzone         Paul Glassman         Colleen Lampron      Scott Miller            Francisco Ramos-    Scott Wolpin
Jerry Brown           Rachel Greene         Shannon Larson       Nicholas Mosca            Gomez             Josh Wren
Heather Burton        Jane Grover           Kecia Leary          Janine Musheno          William Riley
Clifton Bush          Staci Hard            Noah Letwin          An Nguyen               Dana Robinson
Divesh Byrappagari    Jeff Herlan           Martin Lieberman     Lisa Nguyen             Bob Russell
Sherilee Callahan     Irene Hilton          Rebecca Lipman       Vy Nguyen               Lindsay Sailor
Mary Coffey           Audrey Hoener         Sharity Ludwig       Carol Niforatos         Laura Skaret
Wayne Cottam          Allison Jackson       Rachel Lynn          Brian Nový              Tina Sopiwnik
Hal Crossley          Janelle Jehn          Mary-Margaret        Mary Otto               Tena Springer
Joana Cunha-Cruz      Lisa Kearney          Looker               Candace Owen            Suzanne Tanis
                                                                                                                                     10
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Plenary Sessions & Speakers
                           Each day of Conference will begin with a plenary session featuring unique and timely perspectives
                           about advancing oral health access. NNOHA is delighted to welcome these experts to the podium.

                           Monday                                              pointed the consumer representative on the
                                                                               FDA dental products panel. He holds faculty
                           Opioids and Their Impact on                         appointments at Harvard School of Dental
                                                                               Medicine, Western University, and Loma Linda
                           You, Your Family, and Your                          University School of Dentistry. In 2009, the
                           Dental Practice                                     American Dental Association named Dr.
                                                                               Nový and his office Adult Preventive Care
                           Hal Crossley, DDS, MS, PhD                          Practice of the Year.

                           Dr. Harold L. Crossley is Professor Emeritus
                                                                               Wednesday
     Dr. Hal Crossley      at the University of Maryland Dental School,
                           where he received his DDS degree in 1980.
                           He has co-authored a number of articles and         Trauma Past, Trauma Present:
                           four books dealing with a variety of topics         Relevance of Trauma to Providers
                           within the field of pharmacology. A member
                           of the Maryland State Dental Association’s          Working With Abuse Victims
                           Well-Being Committee, Dr. Crossley was the          Allison Jackson, PhD, LCSW, CSOTP
                           recipient of the 2008 Gordon Christensen
                           Lecturer Recognition award presented by             Dr. Jackson brings trauma-and-resilience-in-
                           the Chicago Dental Society and the recipient        formed practices to professionals who serve
                           of the 2012 Award of Distinction presented          at-promise youth, families, and adults in
                           by the Academy of Dentistry International           their communities. She provides educational
                           for his efforts in Continuing Dental Education.     opportunities directly to community mem-
                           Since 1974, he has been a consultant for            bers, as well as to people in the direct care
                           the U.S. Drug Enforcement Administration            and leadership levels of an organization.
     Dr. Brian Nový        and other law enforcement agencies. Draw-
                           ing on this unique background, Dr. Crossley         A native of Richmond, VA, Dr. Jackson is a
                           has become nationally and internationally           person of lived experience from whom we
                           recognized as an expert on street drugs and         can learn valuable lessons about life and
                           chemical dependency as well as the clinical         resiliency. As a professional, she has pro-
                           pharmacology of dental drugs.                       vided leadership development services via
                                                                               behavioral health, education, child welfare,
                           Tuesday                                             and criminal justice systems for more than
                                                                               20 years.

                           What’s the Risk and                                 Her clinical practice and research focus on
                           What’s It Worth?                                    advancing effective trauma-informed treat-
                                                                               ment practices for persons who experience
                           Brian Nový, DDS                                     behavioral problems. She offered outpatient
                                                                               therapeutic services for military service men
                           Dr. Nový is the Director of Clinical Innovation
     Dr. Allison Jackson                                                       and women and their families. Also, she has
                           at the DentaQuest Institute in Westborough,
                                                                               provided crisis therapy services to youth and
                           Massachusetts. He served on the ADA
                                                                               adults who were diagnosed mental health
                           Council of Scientific Affairs, as chair of the
                                                                               problems.
                           CAMBRA Coalition, and in 2016 was ap-

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Intensive Learning

Envisioning the Future: CAD/CAM Dentistry
Andrea Hight, RDH
Corporate Advisory Member, NNOHA Board of Directors

Steve Geiermann, DDS
Organizational Member, NNOHA Board of Directors

CAD/CAM stands for Computer Aided Design/          to capture the prepped area and bite. On
Computer Aided Manufacturing. NNOHA’s              the computer screen, you can see as you
special three-part course, Envisioning the         go which impression areas lack detail and
Future Now: CAD/CAM Dentistry, on Sun-             where you need to scan further. Once the
day, November 11, presented by Dr. Marcus          entire area is captured, in 20-30 seconds,
Abboud, will emphasize how this technology         you have a perfect impression, which you
can complement the unique clinical chal-           then save into the patient’s electronic record
lenges in community health centers.                and email digitally to the lab.

CAD/CAM solutions for dentistry have existed       If you do any fixed or removable prosthetics,      Ms. Andrea Hight
for many years; however, recently these            digital impressions are a boon. As you focus
technologies have made significant strides         on quality improvement initiatives, as well
in ease, adaptability, and positive impacts to     as sustainability efficiencies, investing in
accuracy, efficiency, and patient experience.      digital scanning is an invaluable addition to
It is a wonderful thing when technology not        improved clinical outcomes. There are many
only saves time, reduces operative costs,          digital scanners with different capabilities
and increases productivity, but also fosters a     and price points. You may find it cost-effective
more positive experience for patients.             to purchase one scanner for removable
                                                   prosthetics (such scanners tend to cost
Digital impressions radically improve any          more) and purchase a lower-priced version
previous impression experience and outcome.        for fixed prosthetics.
Digital scanners are not much larger than a                                                           Dr. Steve Geiermann
toothbrush. Consider the difference between        With ease, and often by training an assistant
traditional impressions and digital impressions:   to handle cases, you can create crowns and
                                                   bridges inhouse with a CAD/CAM device.
Traditional impression: Your assistant dispenses   It is surprisingly straightforward. The design
and mixes the material, while trying not to        software is intuitive and easy to use. A mill-
use too much because it’s expensive. The           ing machine makes exceptional crowns.
assistant loads the tray and places it in the      While there is an initial investment in this
patient’s mouth, who may or may not gag.           equipment, once that is undertaken, crown
After a few minutes, you remove the tray           creation becomes cost-effective and allows
and discover it is missing small areas of the      your program to offer fixed and removable
margin or prep. You have to decide whether         prosthetics where previously such treatment
you can fill that in by adding more material       may have been cost-prohibitive for a majority
or repeat the entire process to the dismay of      of patients.
the patient. Once you have the impression,
                                                                                                      Register for Conference
it has to be cleaned, disinfected, bagged,         And one final thought: Both CAD/CAM and            today! Early Bird pricing
labeled, and sent to the lab for processing.       digital impressioning solutions are excellent      extends through October 11.
                                                   considerations for grant applications as you
Digital impression: You take the wand, ask         focus on improving quality of care, the sus-
the patient to open wide, then move the            tainability of your practice, and the satisfac-
wand gently around in the patient’s mouth          tion of your patients.
                                                                                                                               13
Visit the Kuraray Booth
  for a Free Sample!
What to Do & Where to Go in New Orleans
When you travel to the NNOHA Annual Conference, you also have the opportunity to see the local sights.
New Orleans is one of America’s most unique cities, with a vibe you simply can’t find anywhere
else. We’ve assembled this short list of suggestions to help you sample the best that New Orleans
has to offer; click each link for details. Take advantage of these unique offerings before or after the
Conference, or during your free time. General tourism links are provided here too.

 Attractions                                           Popular Tours
 Aquarium of the Americas                              Garden District Walking Tours
 Audubon Zoo                                           Honey Island Swamp Tours
 City Park/New Orleans Museum of Art (NOMA)            Hop-On-Hop-Off Bus Tours
 French Market                                         New Orleans Airboat Ride
 French Quarter                                        River Road Plantations
 Jackson Square                                        Steamboat Natchez
 Jean Lafitte National Historic Park & Preserve
 National WWII Museum
                                                       Uniquely New Orleans
 New Orleans Pharmacy Museum
                                                       Backstreet Cultural Museum
 St. Louis Cathedral
                                                       Café Du Monde
                                                       Lafitte’s Blacksmith Shop
                                                       Mardi Gras World
                                                       Marie Laveau’s House of Voodoo
                                                       New Orleans Cemetery Tours
                                                       Preservation Hall
                                                       St. Charles Streetcar

                                                       General Tourist Information
                                                       New Orleans Official Guide
                                                       New Orleans Visitor Guide
                                                       Experience New Orleans
                                                       Go NOLA
                                                       City of New Orleans
 Restaurants
 Acme Oyster House
 Antoine’s
 Arnaud’s
 Brennan’s
 Brigtsen’s
 Café Maspero
 Commander’s Palace
 Court of Two Sisters
 Dooky Chase’s
 Galatoire’s
 K. Paul’s                                                                                                Register for Conference
 Palace Café                                                                                              today! Early Bird pricing
 Pascal’s Manale                                                                                          extends through October 11.
 Snug Harbor
 The Gumbo Shop
 Tujague’s
                                                                                                                                   15
Playing it Safe in New Orleans
                                  Safety is always a concern when visiting any
                                  major city, especially if you’re not familiar
                                  with the area. And while millions of people
                                  pass through New Orleans every year with-
                                  out incident, crime does happen. Here are
                                  5 tips to help ensure a safe visit during the
                                  NNOHA Annual Conference:

                                  1. Always be alert
                                  Many pickpockets create a diversion to
                                  distract their victims from what they are
                                  actually doing—the old sleight of hand
                                  trick. Whenever
                                  you’re watching
                                  a street per-
                                  formance, are
                                  bumped into, or                                                               to well-populated,
                                  are approached                                                                well-lit areas.
                                  by a stranger, be
                                  mindful of where                                                              4. Plan your route
                                  your valuables                                                                before you leave
                                  are and keep                                                                 Before you leave
                                  them secure.                                                                 any location, map
                                                                                                               out your route
                                  2. Book a ride                                                               and get familiar
                                  Instead of walking                                                           with the street
                                  down unfamiliar                                                              names. And when
                                  streets, let                                                                 you’re not check-
                                  someone drive you. Hailing a taxi or ride         ing your phone for a quick reference, keep it
                                  share service like Uber or Lyft is not very       safely stowed in your pocket or purse.
      Smartphone apps have        expensive, and you’ll minimize the chances
 made navigating new places       of ending up somewhere you’d rather not be.       5. Use common sense
    much easier by providing
 turn-by-turn directions in the   Your driver may even have wonderful rec-          Really, it all comes down to this: If you feel
     palm of your hand. But if    ommendations to add to your adventures.           like you’re somewhere you shouldn’t be,
   your head is buried in your
     phone, you’re not paying
                                                                                    then leave. And don’t invite trouble, either:
    attention to the surround-    3. Go with a group                                Don’t carry a large wad of cash and show it
    ings... and that can make     You’ve heard this before: There’s safety in       off on the street. Don’t give your cell phone
           you an easy target.    numbers. Grab a friend or two and travel          to a stranger to take a group photo. Don’t
                                  as a group whenever possible. If you must         party so much that you lose your ability to
                                  venture out alone, then limit your exploring      make good judgements. You know the drill.

                                                                       181 E. 56th Ave. Suite 401
                                                                       Denver, CO 80216
                                                                       Phone: (303) 957-0635
                                                                       Fax: (866) 316-4995
                                                                       E-mail: info@nnoha.org
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