Strategic Summary 2017-2018 - Prepared by the DuraSpace Staff 3
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Introduction We are grateful for our community’s financial D uraSpace and support, and for their the communi- engagement in the en- ties it serves are increasingly We continue to hear interconnected through national and interna- from our commu- tional initiatives working nity that interop- to build and implement the open, ever-expand- erability between ing digital scholarly eco- and among Fedora, system and infrastruc- ture that connects us all. DSpace, and VIVO Our global community would be an advan- continued to contribute to the growth, advance- tage in addressing ment, and adoption rate ongoing individual of DSpace, Fedora, and VIVO in 2017-2018. institutions’ strate- In addition, a growing gic goals. subscriber base to Du- raSpace hosted services terprise we share as we is adding to an effective work together to provide customer service best enduring access to the practices knowledge world’s digital heritage. base while increasing DuraSpace revenues. With your support our DuraSpace 2017-2018 Strategic Summary 1
organization has taken in addressing ongoing opportunities to review istitutional strategic and reset our strategic goals. To make progress direction in 2017- towards interoperability 2018. DuraSpace has made op- erational improvements We continue to hear to work more effectively from our community across our open source that interoperability be- projects and communi- tween and among Fedo- ties. We are document- ra, DSpace, and VIVO ing details of common would be an advantage workflows to identify DuraSpace Cloud Services 2017 was a year of growth for DuraSpace hosted services. A record number of new customers were added, including international customers. DuraSpace services maintained a customer retention rate of over 90%. DuraSpace exhibited at the Society of American Archivists Annual Meeting In Portland, and presented at the DPN 2017 Membership Meeting in Atlanta, GA. In 2018, DuraSpace introduced new lower service pricing and new partnerships as well as additional opportunities for outreach to institutions that could benefit from the low-cost, hosted preservation and access serviced DuraSpace provides. 2 DuraSpace 2017-2018 Strategic Summary
economies of scale to open source projects break down project including tasks, pro- “siloes”. Currently com- cesses, responsibilities, munications, outreach, and activities in order and marketing activities to facilitate and plan for as well as planning for training camps and web inter-project technical seminars to efficiently development sprints make hands-on, in-depth are underway. We have software information and documented elements training available to our across DuraSpace community. ArchivesDirect Beginning in 2018, the ArchivesDirect service transitioned to a Certified Partner Program with Artefactual Systems. Artefactual Systems is now responsible for the sales and implementation process for ArchivesDirect, and in return they provide 5% of ArchivesDirect revenue to DuraSpace. DuraCloud will continue to provide the preservation storage for ArchivesDirect customers and DuraSpace will continue to host the ArchivesDirect website, promote the service, and invoice existing customers. Both DuraSpace and Artefactual Systems are confident this new model will allow the service to grow more quickly and reach those institutions that would most benefit from a hosted open source version of Archivematica. DuraSpace 2017-2018 Strategic Summary 3
DSpaceDirect DSpaceDirect grew rapidly in 2017, nearly doubling in size to 30 customers. The institutions who rely on DSpaceDirect for their hosted DSpace repositories are mostly small digital collections; 26 customers currently utilize less than 40GB of storage for their repository. DSpaceDirect lost three customers in 2017; in all three cases, the repository lost a local champion and was completely discontinued rather than being migrated to another platform. Hosted repositories that do not become strategically integral to their host campus within three years appear to be most susceptible to this kind of loss. In 2018, DSpaceDirect reduced the number of add-on packages and streamlined the service to make future upgrades easier. Service planning for improvements ad- dresses needed maintenance, including a recent upgrade to Postgres, upgrading all repositories to DSpace 6, as well as sharing fifty percent of the net income from the service with the DSpace project. Net income from 2018 will be available to the DSpace project in the 2019 fiscal year. The DSpace Steering Committee will decide how to allocate these funds. 4 DuraSpace 2017-2018 Strategic Summary
DuraCloud DuraCloud customers grew by nearly one fifth in 2017. Today 50 customers rely on DuraCloud as part of their preservation storage strategy. Institutions are continuing to invest in DuraCloud, with over one-third of customers adding at least 1 TB of additional storage to their sub- scriptions in 2017. Since 2009, DuraCloud and DuraCloud Vault use has grown to include more than 400 TB of content in preservation storage. DuraCloud began 2018 by rolling out a new pricing model for accounts of 20 TB and above passing on storage savings to customers and making it easier to plan for and add additional storage as needed. For the first time in 2018, DuraSpace is offering a first-year discount to new customers who are DuraSpace members at Silver level and above. Mapping the Scholarly the scholarly ecosystem Ecosystem our board and commu- nity have identified the A s our work evolves need to map parts and to include great- pieces of the scholarly er participation ecosystem in a coherent across profit and manner to promote a non-profit sectors of better understanding DuraSpace 2017-2018 Strategic Summary 5
DuraCloud Vault DuraCloud Vault continues to be a popular option for mem- bers of the Digital Preservation Network (DPN) who wish to deposit their most valuable digital assets into Chronopolis and the rest of the DPN nodes. 29 institutions currently rely on DuraCloud Vault to transfer their items into the DPN network. The relationship between DuraSpace services and the DPN and Chronopolis teams remain strong with The relationship between DuraSpace services and the DPN and Chronopolis teams remain strong with weekly meet- ings and sharing of technical expertise benefiting all DPN members as well as DuraCloud and DuraCloud Vault users. this informational tool DuraSpace intends DuraSpace intends to to more effectively more effectively lead and participate in advanc- lead and participate ing and hardening the in advancing and scholarly infrastructure we all depend on. With hardening the schol- help from our Board of arly infrastructure. Directors DuraSpace of how all of our efforts has completed a draft intersect, are parallel, map. The map of the duplicative, and/or scholarly ecosystem will complementary to one be released for public another. By providing comment later this year. 6 DuraSpace 2017-2018 Strategic Summary
International national and interna- Engagement tional organizations that share similar and P articipation, inter- complementary missions est and stakehold- with DuraSpace. There ers in the scholarly is a growing interest in ecosystem are technological standards found in every part of the and systems interop- world. Though techni- erability within and cal, social, and political beyond the scholarly barriers to open sharing ecosystem. DuraSpace of information and data has the unique value of exist, DuraSpace has representing a global joined with many other and diverse community institutions, consortia, of developers, users, and organizations in the managers, and deci- belief that by working sion makers, making it together we can provide strategically interesting enduring access to the for different kinds of world’s digital heritage. organizations from around the world to One of the expected partner with us such as results of mapping the ministerial agencies, scholarly ecosystem is national consortia; inter- a better overview and national organizations understanding of the and communities such as euroCRIS, COAR, OpenAIRE, ORCID and DuraSpace 2017-2018 Strategic Summary 7
others. came discoverygarden's Business Development To expand global Manager, overseeing membership and take community outreach and advantage of reve- sales. With Erin’s help nue-generating business Durapace is working opportunities Du- directly with community raSpace created two new projects and service staff positions in 2017. providers to expand Erin Tripp was hired mutually beneficial as the Business Devel- collaborations. opment Manager for DuraSpace and Michele Mr. Mennielli is a Mennielli joined the longtime member of the team as the new Interna- DuraSpace communi- tional Membership and ty. His contributions Partnership Manager. include serving on the DSpace Steering Group Mrs. Tripp came to and working as a Regis- Duraspace from discov- tered Service Provider erygarden inc, an Islan- liaison for CINECA dora service provider, and 4Science. He led where she gained deep the DSpace marketing experience as a Project interest group in 2015 Manager, coordinating and developed a DSpace development for dozens Marketing Strategy that of digital repository provided an analysis of projects. She later be- DSpace competitors 8 DuraSpace 2017-2018 Strategic Summary
and suggestions for wish to provide open how to leverage the source software services strength of the large, with the support of international DSpace DuraSpace through the repository community. DuraSpace Registered In 2015, Mr. Mennielli Service Provider (RSP) presented contrasting program. and well-received views of the open access policy 4Science will begin landscapes in the United offering DuraCloud States and Europe at services as a Certified the DuraSpace Member DuraSpace Partner in Summit. He is lead- 2018. This partnership ing efforts to improve will facilitate delivery of member benefits and DuraCloud preservation expand participation and content storage in open source project services in Europe and governance. offer application support Service Provider in additional time zones Highlights and languages. 4Science is an active participant of the DSpace open source D uraSpace es- repository community. tablishes part- The company is a mem- nerships with ber of the RSP program, service providers contributes the technical (companies, non-prof- expertise of two com- its, consortia, etc.) that mitters, participates in DuraSpace 2017-2018 Strategic Summary 9
the development of the The current RSP new DSpace 7 Angular Program will be restruc- UI, leads the REST API tured and rebranded in Subteam, and served on 2018 as the DuraSpace the Steering Committee Service Provider (DSP) for DSpace. Program. It will offer more ways to collaborate Longtime DuraSpace with DuraSpace for Registered Service Pro- different types of service vider Atmire has been a providers in our commu- key DuraSpace collab- nity, large and small. orator and instrumental in advancing DSpace The goals of the new development, and in Program are four-fold: supporting the global DSpace community. The • Generating revenue to company is a member fund DuraSpace staff po- of the RSP program, sitions to manage code contributes technical contributions/ merges, expertise, participates in releases, bug fixes, and the development of the community leadership new DSpace 7 Angular and outreach efforts in UI, and serves on the support of DuraSpace Steering Committee. In open technologies and 2017, Atmire launched communities hosted DSpace services: • Working more closely DSpace Express and with open source service Open Repository. providers to generate 10 DuraSpace 2017-2018 Strategic Summary
qualified leads and Contributors, and promote the adoption • DuraSpace Listed of DuraSpace open Service Providers technologies to a broad- er group of prospect Each tier has categories organizations for DSpace, Fedora • Celebrating the (Samvera/Islandora), expertise and in-kind VIVO, DuraCloud, and contributions of service ArchivesDirect. providers as it propels the quality and function- More details on the new ality of our code-bases program will be available and open knowledge to in May 2018. empower users • Providing support and Evolving the DuraSpace mentorship to service Business Model providers who want to start contributing to our In 2013 the DuraSpace communities business model was based on this goal: The new DuraSpace “Continue to pro- Service Provider (DSP) vide leadership in OS Program has three tiers: software development and collaboration • Certified DuraSpace and develop revenue Partners, generating services to • Certified DuraSpace complement our work.” DuraSpace 2017-2018 Strategic Summary 11
At that time member- through attendance at ship covered only 20% regional meetings and of total organizational user groups. costs. The 2017-2018 revenue picture shows In addition to helping to greater business diversi- pay for staff who provide fication with a continued technical leadership, di- strategic emphasis on rect strategic planning, building revenue-gener- organize community ating services. outreach and communi- cations, and coordinate Member financial timely software releases, contributions and active your membership dollars participation make open will help the DSpace source project advances community accomplish: possible: • Coordinated, com- DSpace munity-wide develop- DSpace project advanc- ment on the DSpace 7 es include five DSpace release, including both bug-fix releases, coordi- a new User Interface nated development and (based on Angular) and training on the upcom- a new REST API (based ing DSpace 7 User on current REST best Interface and REST API, practices) and increased inter- • Increase developer national engagement knowledge sharing and participation through 12 DuraSpace 2017-2018 Strategic Summary
organized Commu- and virtual workshops in nity Sprints, Show & partnership with other Tell meetings, and/ international and nation- or Virtual Developers al organizations. Conferences • Coordinated, com- Fedora munity-wide strategic With your help and planning, especially active participation regarding enhancements the Fedora project has to the DSpace data achieved great things model to support new this past year, including Entities (e.g. Author 4 software releases, do- objects/profiles, etc) mestic and international • Work with the com- Fedora workshops, a munity to make DSpace 3-day Fedora Camp and compliant with emerging a 5 day Samvera and international standards Fedora Camp. and recommendations Strengthen support for In addition to helping DSpace user groups, to pay for staff who including coordination provide technical lead- of cross-user group ership, direct strategic meetings / resource planning, organize sharing, and facilitation community outreach, of new regional user and coordinate timely groups throughout the software releases, your world. membership dollars will • Organizing in-person DuraSpace 2017-2018 Strategic Summary 13
also help the Fedora lot hosted VIVO service. community accomplish International activity has the following: been strong, with work- •Support for Fedora 3 shops held in Denmark, to Fedora 4 migrations Germany and India, an • Domestic and Interna- internationalization tional Fedora workshops task force planning and user group meetings VIVO improvements, • High-priority techni- and new worldwide cal goals such as the API VIVO implementations. specification effort Currently, VIVO counts • Broader adoption and 150+ implementations compatibility with front- in 27 countries, with end interfaces from many more in progress. Samvera, Islandora, and Strong interest in VIVO other custom applica- continues. tions. VIVO release 1.10 is VIVO planned for availability at Since July 2017, the the ninth annual VIVO VIVO project coordi- Conference on June 6 to nated the first commu- 8 at the JB Duke Hotel nity-organized VIVO at Duke University. Conference at Weill Cornell Medicine, two Ambitious plans for next VIVO training camps, year are underway, and and launched the Re- VIVO appreciates your search Graph Cloud Pi- membership support 14 DuraSpace 2017-2018 Strategic Summary
more than ever. From VIVO conference July 2018 to June 2019, • Helping members de- your membership dollars fine and create success will enable DuraSpace for VIVO over the next staff to coordinate devel- twelve months. opment work, provide community infrastruc- CASRAI ture, and manage orga- DuraSpace and CAS- nizational and financial RAI, The Consortia services. Additionally, Advancing Standards in your membership will Research Administration support the VIVO com- Information, recently munity’s work on these announced that CAS- and other initiatives: RAI is now a project of DuraSpace adding • Developing VIVO ‘open systems’ and 1.11 with a modern, mo- ‘open standards’ to the bile-first user experience current focus on ‘open • Adding to the VIVO source’– a layered open ontologies to share in- stack we will be calling novations developed by OS3 or “OS-cubed”. the VIVO community Together we plan to add • Revitalizing the de- a Research Management veloper community with Information (RMI) new processes and more dimension to our focus ways to get involved on scholarly communi- • Hosting two VIVO cations and open access. camps and a new kind of program. DuraSpace 2017-2018 Strategic Summary 15
Groundwork for Change: 2017-2018 Overview D uraSpace’s both our well-estab- financial position lished Cloud Services, remains strong. DuraCloud, DuraCloud Net income from Vault, DSpaceDirect and 2017 reflected the stron- ArchivesDirect, as well as gest year in our organiza- new consulting and con- tion’s history, at $237K. tract services. In addition Membership revenue we are re-calibrating our shows that the financial service provider program support from our commu- as well as engaging in new nity remains stable year partnership and affiliate over year, at $1.1 million. arrangements that both DuraSpace continues to broaden our community explore service offerings engagement and further that are in demand by the diversify our revenue community, including stream. 16 DuraSpace 2017-2018 Strategic Summary
2017 Financial Results In 2017 DuraSpace contractors. Revenue revenue grew by 10% or for 2018 is expected to $217K over 2016 with drop by 10% or $237K the growth coming from due to the conclusion of Cloud Service revenue, a grant-funded project. which was up by 33% 2018 expenses are ex- or $158K. At the same pected to increase slightly time DuraSpace expenses by 3% or by $61K for the increased 4% or $85K, continued investment in due to additional cloud business development/ storage fees and outside partnership efforts. DuraSpace 2017-2018 Strategic Summary 17
Cash trends, 2015-2017 in the bank. Our cash flow will continue to flat- DuraSpace ended 2017 ten throughout the year in a strong cash position, as our revenue stream with over a million dollars diversifies. 18 DuraSpace 2017-2018 Strategic Summary
Community support trends over time, 2011-2017* There has been overall in the 2017 Membership growth in annual finan- Campaign. This trend cial support from our represents nearly a 3x community since the growth in fundraising launch of the DuraSpace revenue since 2010. For Community Sponsor- most of the DuraSpace ship Program in 2010, projects membership growing from $298K in remained stable for 2017 2010 to $1.117 million compared to 2016. Hosted Services growth & consulting revenue, 2011-2017* Strong growth of the DSpaceDirect, and combined suite of Du- ArchivesDirect has led raSpace hosted services to cloud service revenue including DuraCloud, of $646K at the end of DuraCloud Vault, 2017. DuraSpace 2017-2018 Strategic Summary 19
Overall revenue growth services of interest to the for services has been in community which will fur- excess of 30% each year ther diversify our revenue since 2015. We expect streams. We anticipate that growth will plateau a small amount of this in 2018 as we seek more revenue, roughly $25K medium-sized customers. in 2018. We have also cultivated consulting and contract Business Opportunities and skills and resources more Diversified Revenue Streams widely and efficiently. We continue to seek our com- As our community grows munity’s guidance on how and changes, we in turn we, a small organization, are being called on to can help meet community coordinate and share challenges by expanding 20 DuraSpace 2017-2018 Strategic Summary
the reach of our proj- In 2018 DuraSpace will ects and programs and actively pursue collabora- working more effectively tive opportunities to pro- across projects, technol- vide solutions to fill gaps ogies and international in custom development, communities. training, and consulting services as indicated by An Internal Consulting our community. These Services work group is endeavors must align with developing preliminary our mission, and sustain ideas/next steps with an and grow the programs eye towards a broad view and the DuraSpace orga- of integrated business nization as a whole. opportunities. As part of that process a Community International Outreach Survey was conducted in and Action Jan-Feb 2017 aimed at learning more about how DuraSpace seeks to DuraSpace might better broaden and extend our serve our community. We reach to support efforts in are moving forward to- the ecosystem to preserve wards taking on contract- and make accessible ed and consulting work cultural heritage and where possible given the academic resources small size of our current globally. These assets staff. should be accessible and usable by researchers of every stripe to advance DuraSpace 2017-2018 Strategic Summary 21
interdisciplinary research chief among our goals and discovery around the in 2018. Over the next world. Our reputation as two years we will grow experts in this field com- staff and operations bined with our agility, with diversified revenue suit us to influence rather streams to sustain and than to take ownership grow the organization. At of this work and to shape the same time, we want the efforts of community. to retain the agility of a While our small size and smaller organization and location just outside of maintain the confidence academia positions us to and trust of a community adapt and respond to cul- that has come to rely on tural and political shifts, it the services and expertise also makes us vulnerable we offer individually and financially and organiza- collectively. tionally. Over the next two years the DuraSpace In order to strengthen the organization intends to international outreach grow large enough to sus- and engagement, we are tain and grow operations working on two main while retaining the agility activities: developing of a small organization. relations with national organizations and con- Addressing the vul- sortia, that could serve as nerability of our small regional contact points. size and lean funding is Examples are the Consor- 22 DuraSpace 2017-2018 Strategic Summary
tium of University in Italy officially establish a (Cineca) and Spain (Sig- Strategic Partnership was ma), the National Agency euroCRIS. euroCRIS is for Science and Tech- a not-for-profit, statutory nology in Peru (CON- association (http://www. CYTEC), the National eurocris.org), governed Library Association in by Dutch law, dedicat- Turkey (ANKOS); we're ed to the development also supporting and co- and implementation of ordinating regional User efficient and effective Groups, getting more institutional, national and involved with the existing international research ones (in Germany and information systems and the US) or facilitating the their interoperability, creation of new ones. based on CERIF (Com- mon European Research Strategic Partners Information Format). DuraSpace Strategic Part- The motivation for the ners are aligned with our collaboration is that mission and help fulfill the two organizations it by working with their strongly believe that communities to meet international cooperation shared goals. is the right way to create a high-quality technological The first organization ecosystem for academic we signed a MoU with and scientific research in February 2017 to and that DuraSpace 2017-2018 Strategic Summary 23
Current Research Infor- and recommendations mation Systems (CRISs) for interoperability; the and Institutional Reposi- other one with COAR to tories (IRs) are two funda- provide joint workshops mental and interoperable around the world about components of such an the current and future ecosystem, both dealing role of repository in the with the new challenges scholarly ecosystem.. regarding Open Access, Open Data, National As- Extending Membership sessment, and Research Benefits Funding worldwide. Based on this partnership The current business DuraSpace and euroCRIs model that relies on mem- are jointly organizing a bership funds to sustain Repository-CRIS work- our open source projects shop prior to the 2018 is not sustainable. Insti- CRIS Conference in June tutions in North America, 2018. our main contributors, are facing funding issues. We’re currently consid- We need to change our ering 2 other strategic membership focus to partnerships, one with include outreach for OpenAIRE aiming at memberships interna- enhancing the reposi- tionally. tories so to comply with international standards We have developed a new 24 DuraSpace 2017-2018 Strategic Summary
membership model and Membership which is value proposition to allow currently being negotiat- a broader part of the com- ed for a specific group of munity to be more active institutions in Germany. members of DuraSpace. The new membership val- 2017 Community Survey: ue proposition introduces Learning How DuraSpace Can two new levels - Support- Better Serve our Community er ($500) and Copper ($1000) - harmonizes the In 2017 we surveyed model for all the projects. our community to help It aims to create a gover- us learn more about how nance structure which is DuraSpace might better inclusive and representa- serve our community. tive of our global commu- nity. We also introduced We heard directly and a model for Consortia indirectly from seg- DuraSpace 2017-2018 Strategic Summary 25
ments of our community research communities, that different types of and the need to pursue technical assistance a solution that simplifies would be helpful at their the process of imple- institutions. In 2018 we menting and managing are investigating how we the system for a variety at DuraSpace might be of users and workflows. further able to help you It also strengthened achieve your goals. relationships with the pilot organizations and Grants and Partnerships our resolve to continue work on Hyku. In Feb- In 2017-2018 we con- ruary 2018, DuraSpace cluded our collaboration submitted an IMLS pre- with Stanford University liminary project proposal Libraries and the Digital called Deploying Hyku Public Library of America to Library Consortia: A (DPLA), on Hyku, the Living Laboratory Project IMLS-funded, Hydra-in- to build capacity for U.S. a-box (LG-70-15-0006- library consortia to run 15) repository bundle. and maintain shared Our efforts included the Hyku digital repositories HykuDirect Pilot Project. for their members. Feedback from partici- pants validated our under- DuraSpace also submit- standing of the needs of ted an IMLS preliminary the cultural heritage and planning project proposal 26 DuraSpace 2017-2018 Strategic Summary
for Designing a Migration preservation and content Path: Assessing Barriers storage services as well Upgrading to Fedora as application support in 4.x. The project focuses European time zones and on consultation with the languages, beginning in Islandora, Samvera, and spring 2018. This Part- Fedora communities to nership is part of a grow- improve resources and ing number of initiatives support for the hundreds to foster greater engage- of organizations planning ment and collaboration to upgrade the current, around DuraCloud. For supported release of example, in Spring 2017 Fedora. We hope to be DuraSpace worked with invited by IMLS to submit the Texas Digital Library a full proposals for both (TDL) to deliver installa- projects in May 2018. tion and training support so it can provide Dura- In November 2017, Cloud to its members. DuraSpace announced its Also, DuraSpace was new Certified DuraSpace accepted into the latest Partner program for Du- cohort of the Mozilla raCloud. Its first member Open Leaders program, is 4Science, an active with its project Open participant of the DSpace Sourcing DuraCloud: community. 4Science will Beyond the License to begin to offer DuraCloud develop communication Europe, open source products and a framework DuraSpace 2017-2018 Strategic Summary 27
that will engage Dura- Cloud users and prospect A new collaboration with contributors. the California Digital Library (CDL) to build an DuraSpace is collaborat- open, international com- ing with Digital Divide munity around the Archi- Data (DDD), a non-profit val Resource Key (ARK) social enterprise creat- persistent identifier ing sustainable jobs for started in January 2018. disadvantaged, underpriv- Since 2001, CDL has ileged, and underserved served as the incubator communities. DDD for ARK infrastructure. provides technical train- To achieve long-term ing for youth by partner- sustainability, DuraSpace ing with Amazon Web and CDL will consult Services (AWS) and Intel. with ARK stakeholders Together they formed to guide the future of a Cloud Academy in the ARK community and Nairobi, Kenya in January infrastructure. 2017 with a goal to teach AWS cloud competen- Duraspace, VIVO, cies and skills that are and Research Graph, globally credentialed and an open collaborative certified. The training effort toward connecting gives graduates access to scholarly records across employment opportuni- global research repos- ties in cloud computing. itories, partnered on a 28 DuraSpace 2017-2018 Strategic Summary
pilot project in 2018. 2017-2018 DuraSpace Strate- The pilot project will test gic Summary credits: a cloud-based platform for augmenting research Content contributions David Baker, Bill Branan, Mike Con- repositories with infor- lon, Tim Donohue, Valorie Hollister, mation from the global Heather Greer Klein, Debra Hanken network of scholarly Kurtz, Michele Menielli, Carol works. This platform also Minton Morris, Erin Tripp, David will enable transforming Wilcox, Andrew Woods metadata about research Editing activities and their out- DuraSpace staff comes to a cloud-hosted VIVO instance. Copy editing Kristi Searle [1] An Agile and Sustainable Charts Approach for Providing Valorie Hollister Enduring Access to the World’s Digital Heritage, Duraspace Design Strategic Plan 2016: Carol Minton Morris https://docs.google.com/ document/d/1KU-ex2PZHT- Photo credits cover, iStock photo–Maxiphoto; GdMA2alYbvk-2VhiSV_ page 16, iStock photo–SasinParaksa sq7pNUfJvhkyoc/edit#head- ing=h.knag1fmet6dr DuraSpace 2017-2018 Strategic Summary 29
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