STRATEGIC PLAN2018-2021 responsible competitive sustainable - Greyhound Racing NSW
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Responsible | Competitive | Sustainable STRATEGIC PLAN 2018-2021 responsible competitive sustainable STRATEGIC PLAN 2018-2021 1
Responsible | Competitive | Sustainable Chairman and CEO’s message The events of February 2015, the I am thrilled to share the 2018- subsequent Special Commission 2021 Strategic Plan for GRNSW. and the report of the Greyhound This document captures what Industry Reform Panel, recast we are going to do over the three the landscape for greyhound years to create a more modern, racing in NSW. The industry is vibrant and sustainable industry. in a period of significant change Our vision is for greyhound and reform as it works towards racing in NSW to be embraced lifting animal welfare outcomes as socially responsible, world and regaining the community’s leading racing entertainment. confidence in the integrity of To bring our vision to life, our industry. strategy is to: Chairman CEO Morris Iemma A fundamental change has been Tony Mestrov the separation of the commercial and regulatory functions that were previously carried out by • create an industry in which welfare flourishes across Greyhound Racing NSW (GRNSW). The new independent the greyhound lifecycle and integrity is a fundamental regulator, the Greyhound Welfare and Integrity Commission consideration in every aspect of racing (GWIC), is now responsible for upholding high animal welfare • drive commercial growth across the industry through standards, overseeing the integrity of the industry, and championing a modern, engaging and exciting racing monitoring and enforcing compliance. product that increases and diversifies revenue • lead an industry that is financially sustainable and This 2018-2021 Strategic Plan reflects GRNSW’s functions and continues to make an important social contribution to the objectives as a newly reconstituted commercial body. Although communities it operates in we are no longer the industry regulator, animal welfare remains a core priority and is central to our strategy for moving the We will be investing heavily to enhance the safety of our tracks, industry forward. The Strategic Plan shows our commitment based on ongoing research into optimal track and race design. to bring about change and ensure the industry is recognised We will also be investing heavily in expanding greyhound and defined by its response to issues and not by misconduct or rehoming programs and capacity, to ensure that all greyhounds inaction. have the best possible chance of having a suitable home and being kept as a companion animal at retirement. GRNSW has set out several initiatives we are committed to that In the commercial arena we will drive stronger revenue growth are aimed at enhancing welfare outcomes across the entire through a number of initiatives including broadening our greyhound lifecycle, including: broadcast and digital reach, putting us on a strong footing • supporting participants to develop new skills and to compete with other racing and sporting codes. approaches to caring for their greyhounds throughout their whole life To ensure we can fund these investments and take the industry • making the racing environment safer for greyhounds in a new direction, we will be moving towards a more efficient • providing optimal rehoming options for greyhounds at operating model that takes greater advantage of functions retirement that can be shared between GRNSW and its clubs. These are not overnight solutions, but they are ones Complementary initiatives are required to modernise the that the GRNSW team is committed to working to over operation of the industry to make it more competitive, more the next three years. vibrant and financially sustainable over the longer-term. This will require GRNSW working with industry stakeholders to: Internally at GRNSW we will ensure we retain and attract the • provide greater incentives for owners, breeders and best talent so that we are in the strongest position to deliver trainers to invest in the industry this strategy. This will build and sustain a positive • improve the quality and sophistication of the racing and successful internal culture that sets a tone for the product entire industry. • more efficiently and effectively invest in racetracks and their supporting facilities to attract greater community We thank all the industry participants and other stakeholders engagement with greyhound racing who provided input and feedback on the Strategic Plan. We will continue to listen to and support our participants as Greyhound racing continues to provide an important economic the industry evolves. The GRNSW team and I look forward and social contribution across many communities in NSW, to delivering on this Strategic Plan and delivering value for particularly in regional areas. By achieving greater commercial the industry and the broader NSW community. growth and rebuilding the industry’s profile within the community, we will be in a position to enhance its contribution. Through this period of substantial change, the Board of Directors and I look forward to stewarding the industry and providing a positive legacy for the industry and the wider community in NSW. STRATEGIC PLAN 2018-2021 3
Responsible | Competitive | Sustainable Our Vision: NSW greyhound racing is embraced as socially responsible, world leading racing entertainment. Our mission is to champion world-class greyhound racing in NSW, and, with greyhound welfare and integrity as our priority, lead Australia in modernising the greyhound racing industry. We will drive change into greyhound racing in NSW through three mutually reinforcing strategic pillars underpinned by two core enablers. 1 RESPONSIBLE 2 COMPETITIVE 3 SUSTAINABLE GRNSW will create the ecosystem We will drive commercial growth The NSW greyhound racing in which welfare flourishes across the industry through industry is financially sustainable across the greyhound lifecycle championing a modern, engaging and continues to make an and integrity is a fundamental and exciting racing product that important social contribution to consideration in every aspect of increases and diversifies revenue the communities it operates in racing A NEW INDUSTRY MODEL CONTINUOUS STAKEHOLDER ENGAGEMENT STRATEGIC PLAN 2018-2021 5
Responsible | Competitive | Sustainable A new way forward Strategic goals under our three priority areas are: RESPONSIBLE COMPETITIVE SUSTAINABLE Greyhound racing A larger prize industry participants money purse that is are leaders in An optimised race seen as competitive modern greyhound track portfolio husbandry and for all grades of racing integrity greyhound racing GRNSW revenue growth and share GRNSW and its A safe racing registered clubs environment for of wagering revenue reflects operate efficiently greyhounds that reduces injuries the popularity to support the of wagering on industry GRNSW product Our digital, media A greyhound racing and information Greyhound racing system that incentivises capabilities have creates social and participants to focus economic benefits on all aspects of a grown diversified in communities greyhound lifecycle revenue streams throughout NSW for GRNSW GRNSW delivers Greyhounds are given customers a the best possible digitally integrated opportunity to be rehomed and kept as experience that a companion animal at generates continued retirement racing engagement and loyalty A NEW INDUSTRY MODEL CONTINUOUS STAKEHOLDER ENGAGEMENT 6 STRATEGIC PLAN 2018-2021
Responsible GRNSW will create an industry in which welfare flourishes across the greyhound lifecycle and integrity is a fundamental consideration in every aspect of racing GRNSW is committed to making Training and regular NSW a leader in responsible communications is the primary Working with GWIC greyhound racing. This means: mechanism to educate industry There are a number of • Fostering the highest participants on expectations aspects of industry reform standards of racing integrity regarding integrity standards, that will require coordinated • Creating a racing ecosystem which includes the new Code and combined efforts of in which animal safety and of Practice, Greyhound Racing GRNSW and GWIC. welfare is the overriding Rules and regulations. We will put priority and greyhound greyhound safety and welfare first by: Whole of life-cycle tracking owners are responsible for the • Building industry knowledge of greyhounds will require a welfare of their greyhounds and capability regarding coordinated approach between throughout their life whole of life-cycle approaches GRNSW and GWIC as: • Promoting whole of life-cycle to greyhound welfare • GWIC is responsible for approaches to greyhound • Ensuring that all race tracks registering litters and every welfare, so that greyhounds and facilities enable the safest pup whelped, as well as are bred, trained, trialled, form of racing for greyhounds registering and naming raced and rehomed in • Ensuring there are individual greyhounds the most responsible and opportunities for all greyhounds • GWIC is responsible for sustainable manner to have high quality care and overseeing greyhounds homing at all stages of their life, while they are breeding, particularly in retirement trialling, training and racing • GRNSW is responsible for OUR rehoming GOALS Breeding controls and injury prevention will be a combined effort through: • GRNSW and GWIC developing and introducing complementary breeding controls LEADERS SAFETY • GRNSW delivering training on acceptable Greyhound racing industry A safe racing environment and sustainable participants are leaders for greyhounds that reduces breeding practices in modern greyhound injuries • GRNSW developing husbandry and racing and enforcing minimum integrity standards for racecourses and facilities. The minimum standards must be approved by GWIC • GWIC recording on-track injuries, where both GRNSW and GWIC will use this GRADING HOMING data to reduce injuries and improve track safety A greyhound racing system Greyhounds are given the that incentivises participants best possible opportunity to focus on all aspects of a to be rehomed and kept greyhound lifecycle as a companion animal at retirement 8 STRATEGIC PLAN 2018-2021
Responsible | Competitive | Sustainable Achieving our goals & measuring success Greyhound racing industry participants are leaders in modern greyhound husbandry and racing integrity 1. Create industry integrity Our training and education 2. Encourage research and welfare leaders with program will include: and innovation to improve education and training • Helping participants to welfare outcomes As of 1 July 2018, GWIC is understand the industry GRNSW is continuing to invest in responsible for registering reforms such as registration a comprehensive canine research participants. New registration requirements, the Code of agenda to promote NSW industry requirements are expected to Practice and Greyhound leadership around best practice come in from 2019, including Racing Rules. This will be in greyhound rearing and racing. the requirement for participants complemented with regular This will look to leverage best to demonstrate minimum communications practice from other jurisdictions competency requirements. so participants are aware of their where there is strong evidence. responsibilities. Research will support policy and Although we are no longer the • Collaborating with the vocational the industry knowledge base registration body, GRNSW will education and training sector to with regards to breeding, rearing, play a proactive role in supporting coordinate participant training training and racing methods that participants to not only attain accreditation and assessment relate to positive outcomes necessary accreditation but against the National Greyhound for greyhound welfare and also build their knowledge and Racing Training Package. career longevity. capability to solidify NSW as an • Collaborating with clubs to industry leader in best practice. hold special training events KEY MEASURES This will help to transform the led by canine welfare and culture within the industry to training experts. • Research on welfare priority enable the future success of areas to be undertaken each year greyhound racing. KEY MEASURES • Introduction of evidence based initiatives • Percentage of participants • Benchmarking and evaluating partaking in GRNSW training against research outcomes seminars • Percentage meeting conditions of registration STRATEGIC PLAN 2018-2021 9
Responsible | Competitive | Sustainable A safe racing environment for greyhounds that reduces injuries 1. Set a safety standard for world class tracks. This will entail are actively investigating and tracks ongoing review and evolution of addressing, in addition to setting GRNSW will mandate that all the standards as new research minimum track standards. tracks meet minimum safety comes to light. standards to support the safe GRNSW will investigate provision of racing and minimise KEY MEASURES enhancements to race design – on-track injuries. We will provide including luring, catching pens capital funding to clubs to help • Consistent reduction in the and box draws - with the aim of them meet these standards, in overall number and severity of improving greyhound welfare and line with our track optimisation track injuries, as reported on by reducing injuries. Any changes will strategy (see Sustainable). GRNSW and audited by GWIC be informed by ongoing canine research activities, including the In addition, GRNSW will study currently being undertaken continue to undertake research 2. Investigate welfare driven by the University of Sydney and investment to identify the race design into greyhound behaviour and optimal track design and achieve There are multiple factors that motivation to race. continuous improvement towards contribute to injuries which we We will also trial a reduction in race field size from 8 to 6 dogs Implementing minimum track standards at select tracks, as part of the UTS track study, to understand 2018 whether it aides the reduction of Minimum standards introduced on-track injuries. Jun 19 KEY MEASURES All clubs assessed against minimum standards as a condition of licensing. • Proportion of greyhounds that fail to chase 2019+ • Consistent reduction in the Minimum standards regularly reviewed and updated based on trend overall number and severity of track injuries, as reported on by analysis and UTS research. GRNSW and audited by GWIC A greyhound racing system that incentivises participants to focus on all aspects of the greyhound lifecycle 1. Enhance our grading policy KEY MEASURES This will involve collaboration We will continue to enhance and sharing of information with the current grading policy to • Increase prize money per starter GWIC who will be responsible encourage maximum participation • Improve the bred-to-race ratio for tracking greyhound whole by a wider range of greyhounds. • Increase in the average number of life-cycle outcomes. We will test and implement policy of starts over the greyhound’s enhancements in the OzChase racing career Ongoing data analysis will allow system over time to: GRNSW and GWIC to establish • Provide racing opportunities for 2. Improve accountability and more specific welfare related greyhounds at all performance transparency in reporting targets and metrics, such as a levels, thereby increasing the We will invest in enhancing our bred-to-race target. average number of starts systems and implementing over their racing career policies and procedures to KEY MEASURES • Increase the bred-to-race improve data collection, data ratio by incentivising integrity and public reporting in • Implementing an updated data continued participation by relation to greyhound welfare and capture and reporting process greyhounds at the initial racing performance. by end of 2018 stages of their racing careers • Establishing an industry wide • Achieve a fairer and more bred-to-race ratio target by competitive spread of 30 June 2019 greyhounds across all grading bands 10 STRATEGIC PLAN 2018-2021
Responsible | Competitive | Sustainable Greyhounds are given the best possible opportunity to be rehomed and kept as a companion animal at retirement 1. Expand rehoming capacity To do this GRNSW will: GAP will also drive greyhound and demand • Support industry education adoption by increasing awareness In 2018, we established regarding adequate of and promoting greyhounds Greyhounds As Pets (GAP) as a socialisation and rearing as pets in the community. separate not-for-profit entity with practices to improve This will also involve opening the sole mandate of ensuring all greyhound rehoming up new rehoming channels, greyhounds have high quality care suitability and rates of such as promoting greyhounds and homing at all times - whether acceptance as therapy dogs. they require rehoming at the end • Review GAP’s assessment of their racing career or need to process and continue to GAP will report on a suite of find a home at an earlier stage. review and update where metrics which provide a full necessary and transparent picture of its Over the next three years our aim • Rapidly expand its capacity rehoming efforts and success, is to significantly increase the in terms of its infrastructure including: number of greyhounds that are and human resources • Total number of greyhounds rehomed each year. We will also • Collaborate with and assist assessed aim to increase the proportion of other rehoming providers • Numbers of greyhounds greyhounds that are accepted for to achieve a coordinated accepted for rehoming, rehoming and reduce the return rate. approach to rehoming and key reasons for efforts and ensure maximum non-acceptance accessibility and ease for • Number and proportion participants who would like of greyhounds returned to rehome their greyhounds. from adoption KEY MEASURES • Rehome 1,000 greyhounds per year within the next 3 years through GAP and 1,500 through other rehoming providers • Increase greyhound rehoming acceptance rate • Reduced rehomed greyhound return rate STRATEGIC PLAN 2018-2021 11
Competitive We will drive commercial growth across the industry through championing a modern, engaging and exciting racing product that increases and diversifies revenue Our Performance and wagering performance. GRNSW streaming and additional media Market Position gains a large proportion of its products through multiple In recent years the Australian revenue through legislated share channels. wagering industry has rapidly of revenue via the Racing evolved as a result of industry Distribution Agreement (RDA) and Prize Money consolidation and innovation. intercode agreement. While each GRNSW is committed to Wagering on greyhounds in Australia provide a good source of revenue increasing the amount and has continued to grow in recent today, there is a need for GRNSW distribution of prize money, years but operates in an increasingly to develop diversified wagering achieving an 11% increase in competitive racing market. revenue sources. FY2017. To continue to grow prize money to a competitive level, Greyhound racing jurisdictions Broadcast, Digital and overall contributions will need compete for the wagering dollar Audience to increase in step with revenue against other racing and sporting The limited availability of growth and cost efficiencies. codes, and amongst each other, broadcasting airtime, especially to attract the best greyhounds on Sky, is creating a new market and trainers to be able to offer the for principal racing authorities best racing product. competing to obtain more screen time. GRNSW has entered this Wagering market and will continue to To date, GRNSW’s commercial success has been through strong broaden vision and awareness of the sport through digital OUR GOALS PRIZE MONEY WAGERING A larger prize money purse GRNSW revenue growth and that is seen as competitive for share of wagering revenue all grades of greyhound racing reflects the popularity of wagering on GRNSW product MEDIA EXPERIENCE Our digital, media and GRNSW delivers customers information capabilities have a digitally integrated grown diversified revenue experience that generates streams for GRNSW continued racing engagement and loyalty 12 STRATEGIC PLAN 2018-2021
Responsible | Competitive | Sustainable Achieving our goals & measuring success A larger prize money purse that is seen as competitive for all grades of greyhound racing 1. Increase the amount and measure will be to increase the In FY19, GRNSW will put on distribution of prize money proportion of GRNSW expenditure Australia’s largest greyhound GRNSW’s aim is to increase the that is allocated to contributions. racing prize money event with a amount and distribution of prize view to run two marquee events money to incentivise and reward KEY MEASURES in FY21. broad participation in the industry, and align with racing and welfare • Improved cost to contribution KEY MEASURES outcomes. GRNSW has been able ratio • Increase prize money per starter • Total prize money to maintain a consistent level of • Incremental increase in total • Performance of marquee race contributions despite sustained prize money meets against average turnover increases in its operating costs associated with welfare and 2. Host Australia’s largest integrity reform. Increasing greyhound carnival efficiency across the NSW Marquee events generate interest, greyhound racing system and build positive brand cachet and improving welfare and integrity attract substantial wagering outcomes will be the most turnover. The prize money for this effective lever to increasing the race needs to be significant and amount of prize money in the will signal the reinvigoration of short term, with core product the greyhound racing industry in revenue growth realising greater NSW. effect in the long term. A key GRNSW revenue growth and share of wagering revenue reflects the popularity of wagering on GRNSW product 1. Increase the proportion 2. Optimise racing schedule GRNSW will begin to transition of wagered races for wagering outcomes to a data-led wagering analytics We will actively work to increase We will analyse the current capability within FY19 with a the proportion of greyhound wagering environment through view to have a fully optimised races that can be wagered on, to analytics to allow GRNSW to schedule by 2021 that maximises increase our wagering product optimise the race schedule. This our wagering potential across offering and ensure that all will increase wagering outcomes all Wagering Service Providers races are contributing to overall across the race calendar, which (WSP). wagering revenue growth. will become vitally important as GRNSW increases the number of KEY MEASURES By 2021 we want all greyhound TAB races and looks to enhance racing in NSW to be providing a the customer experience with • Prize money per starter wagering product offering. marquee racing. • Wagering revenue KEY MEASURES • Increased prize money per starter • Increased wagering revenue STRATEGIC PLAN 2018-2021 13
Responsible | Competitive | Sustainable 3. Promote syndicate KEY MEASURES 5. Invest in growing club greyhound ownership to revenue expand participation and • Increased industry turnover We are focused on improving the grow wagering • Increased wagering revenue success of clubs in generating GRNSW will work with regulators • Establishing a greyhound additional revenue streams and and WSPs to expand greyhound syndication program maximising the use of race track ownership through syndication, • Increased rehoming through facilities. helping casual fans and punters GAP or other authorised Attendance at NSW greyhound to become more involved and providers races is on a long term decline, engaged in the industry. In and now only averages 120 paying FY19, GRNSW will refocus attendees per meet in NSW. 4. A fair share of wagering efforts (in conjunction with other Perceptions of greyhound racing’s revenue jurisdictions) to enable more image is poorer than horse racing. GRNSW will advocate government active syndicators in greyhounds Integrity, welfare, sustainability and Racing Corp to maximise the and increase the number of and modernity scores are lower NSW greyhound racing industry’s greyhound syndicates by than horse racing across all share of revenue under the RDA and 10% by FY21. demographics and significantly Point of Consumption Tax (PoCT). lower than sporting bodies such as the AFL and NRL. Our digital, media and GRNSW will employ a team of business development managers information capabilities (BDMs), who will assist clubs have grown diversified in generating own-source non- wagering revenue (decreasing revenue for GRNSW reliance on GRNSW transfers) and ensure an exciting and consistent 1. Broaden vision content is becoming more experience at all clubs. BDMs will Vision is critical in the growth of important as young punters interact operate as a shared service; each wagering. Digital streaming will with more touch points throughout will be dedicated to working with be a growth engine for wagering the betting journey. Younger clubs in a particular region. as it compliments the growing punters are more likely to use odds trend away from retail/on-track checkers, social media and mobile wagering towards wagering on based editorials compared to older KEY MEASURES mobile applications and websites. punters, who are typically more Similarly, both Victorian and South likely to use print based sources • Grow club own source revenue Australian thoroughbred racing to inform their bets. In this context • Will look to have the ratio of are now being broadcast free-to- online bettors consider analysis GRNSW funding to club funding air (FTA), increasing the level of (tips) and data relatively more at 40:60 or better by FY21 and coverage of these racing bodies. important than editorial/news 35:65 or better by FY23 GRNSW will continue to work with and commentary. networks and WSPs to provide GRNSW will expand our digital digital content and broader capabilities looking to make vision and will review the current strategic investment decisions contracts for digital and for around current assets (i.e. vision prior to expiry. In addition, thedogs.com.au) as well as GRNSW will investigate a complementary and innovative partnership with another racing products that support growth in body or sporting association WSP active user base. GRNSW to have selected races from will collaborate with WSPs and a marquee race. Tabcorp to improve the digital offering for punters. KEY MEASURES GRNSW will have grown revenue from digital capabilities and content • Increased viewership of NSW offerings, and sponsorships to greyhound racing • Increased digital broadcast 7% of total revenue by FY21. revenue • Increased digital content revenue KEY MEASURES 2. Increase our digital • Increased non-wagering revenue capabilities and content In addition to vision, digital 14 STRATEGIC PLAN 2018-2021
Responsible | Competitive | Sustainable GRNSW delivers customers a digitally integrated experience that generates continued racing engagement and loyalty 1. A digitally integrated experience at one track by FY20 experience for greyhound GRNSW will work with clubs and and all tracks with select WSP racing WSPs to create an integrated digital user experiences and The next generation of sporting digital greyhound racing premium sponsorships by FY21. experiences are learning from the experience that drives greater rise of e-sports and new format levels of participation, active WSP KEY MEASURES (e.g. Rugby 7s) and content users, and attendance at selected is becoming more exciting, greyhound racing clubs and • Grow club own source revenue immersive, and digitally integrated venues. • Increased club prize money across the sporting value chain contribution and between formats. GRNSW will pilot the digital STRATEGIC PLAN 2018-2021 15
Sustainable The NSW greyhound racing industry is financially sustainable and continues to make an important social contribution to the communities it operates in We believe that sustaining and community. Our future track and regional NSW, through a vibrant industry rests on model will consist of tracks that employment, participation and both improving our financial incorporate the latest standards of enjoyment in racing and non- performance, as well as ensuring track safety and design, provide racing activities. our ongoing relevance and a better racing experience for importance in NSW communities. patrons, and can be utilised for broader community purposes. Financial sustainability Our ability to effectively Clubs manage future investments and We also need to be more efficient expenditure will determine our in how GRNSW operates in ability to deliver on the welfare conjunction with clubs. This and commercial initiatives we will involve taking advantage of have set out in this plan. The two significant efficiencies by sharing areas of focus are our tracks and some services between GRNSW our clubs. and the race clubs themselves. Tracks Community We will more efficiently and Our optimised track footprint effectively invest in our racetracks and model will provide better OUR and support facilities to provide opportunities for engagement a greater return to the industry with communities in metropolitan GOALS TRACKS CLUBS COMMUNITY An optimised race track GRNSW and its registered Greyhound racing creates portfolio clubs operate efficiently to social and economic support the industry benefits in communities throughout NSW 16 STRATEGIC PLAN 2018-2021
Achieving our Responsible | Competitive | Sustainable goals & measuring success An optimised race track portfolio 1. Track optimisation strategy Excellence that are located in key racing, current industry dynamics Over the next year, GRNSW metropolitan and regional areas and our overall strategic will undertake a review of its where there is high racing activity objectives. tracks and develop a total asset and spectatorship. management plan that guides Options include the expansion future investment. The plan will of an existing track in a strategic KEY MEASURES set out an approach to achieve location that is primed to an enhanced track portfolio that deliver an uplift in race meets • Increase return on capital is comprised of both: and become the new home of invested (ROCI), and return on assets metropolitan racing. GRNSW will 1) A core track model consider the return on investment A core portfolio of tracks that of establishing another race track are located in key regional towns in metropolitan Sydney over the 2. Plan for metropolitan racing and have the primary purpose medium term. Metropolitan racing plays a vital of facilitating a high quality role in the industry in NSW with wagering product and providing Any decisions made by GRNSW a large proportion of owners, racing accessibility, safety and with regards to the future track trainers and racegoers residing in functionality for greyhound infrastructure will be supported by greater Sydney. With our lease at owners and trainers that will evidence and will go through full Wentworth Park expiring in 2027, ensure their ongoing participation stakeholder consultation. we are considering alternative in the industry. metropolitan racing options that KEY MEASURES & will ensure any further investment serves the industry in the longer • GRNSW to identify the future 2) Centres of excellence term. Our assessment takes into home of metropolitan racing and In the longer term we are going consideration the findings of develop a plan for transition to invest in racing Centres of previous reports on metropolitan Core Track Model & Centres of Excellence All clubs and tracks must: In addition to core requirements, the Centres will offer: • Put on highly professional race meets on a regular basis • Co-location with, or near to, GAP rehoming • Achieve minimum standards in track facilities design and safety • Additional amenities for patrons and • Have high quality veterinary facilities facilities for broader community use and services • The gold standard in track design • Provide training and trialling capacity • Digital infrastructure that delivers an • Include digital infrastructure to deliver a integrated digital experience at the track high quality wagering product off the track and online STRATEGIC PLAN 2018-2021 17
Responsible | Competitive | Sustainable GRNSW and its registered clubs will operate efficiently to support the industry Functions of GRNSW • Industry strategy • Developing and marketing the racing product • Setting the racing program and allocating prize money • Settling club governance and operating standards • Budgeting and capital investment plans • Monitoring club performance GRNSW Corporate Core e nc C or da po ui ra G te gic Po te Se lts lic ra su rv y St ic Re e Request Race Shared Clubs Service Services Functions of Functions of race clubs GRNSW shared • Appointment of club personnel services • Organising race meets • Central financial • Hosting community events accounting and reporting • Day to day financial processes processes and reporting • Approval of large capital and operating expenditure • Central procurement • Monitoring of track and facilities maintenance requirements 18 STRATEGIC PLAN 2018-2021
Responsible | Competitive | Sustainable 1. Enhance club governance • Tightening conditions on club and operating standards GRNSW will implement revised support including aligning funding to the demonstration Approaches club standards that enhances GRNSW’s oversight of clubs in of financial and non-financial performance metrics to race club certain areas, without reducing their autonomy over day to day • Improving procedures related to financial resource management operations. In this way GRNSW management will take more of a strategic • Promoting excellence in club Financial Existing management role over clubs that governance and management Provide financial Approach allows for greater operational through lifting personnel goals efficiency through the use of standards. GRNSW will also shared services. support clubs in this regard by offering common training Strategic Key areas to be revised and and education, to lift and Set targets and strengthened include: promote consistency in club review strategy management • Increasing requirements • Minimum standards around around commercial returns administration, record keeping Active and ensuring the use of tracks and reporting and analysis on Define strategy and is maximised. In this regard, performance help to achieve GRNSW will also implement New measures to support clubs Approach KEY MEASURES Operational to improve commercial outcomes, such as through Define and deliver • By 2021 GRNSW will achieve strategy the appointment of business a contribution to cost ratio of development managers in 40:60 each region Greyhound racing creates social and economic benefits in communities throughout NSW 1. Community GRNSW will set a community engagement plan engagement plan and KEY MEASURES With a more efficient and expectations for clubs, which will streamlined track footprint, we require them to offer the tracks • Reporting on the number of will be able to concentrate racing and facilities for community use, community uses of race club activity and make greyhound such as holding charity events, facilities racing a more vibrant presence in family days and other purposes local communities. such as hosing community education and outreach GRNSW will encourage race programs. clubs to engage with each track’s local population and encourage participation at the tracks through spectatorship, employment and volunteering. STRATEGIC PLAN 2018-2021 19
Responsible | Competitive | Sustainable A NEW INDUSTRY MODEL 20 STRATEGIC PLAN 2018-2021
Responsible | Competitive | Sustainable A new industry governance and welfare framework Following the NSW government’s announcement on 11 October Greyhound To support industry 2016 of their policy to support the continuation of greyhound racing Welfare and reform, the NSW in NSW, the Greyhound Industry Reform Panel was established Integrity Government is to provide recommendations on Commission providing $41 million potential new animal welfare and in transitional governance arrangements to GWIC was established with the reform the industry and restore primary objectives to promote and funding support. confidence in its integrity. A key protect the welfare of greyhounds, This comprises $30 outcome has been the separation safeguard the integrity of of commercial and regulatory greyhound racing and betting, million to upgrade functions into two separate bodies. and maintain public confidence greyhound tracks to in the industry. appropriate safety GWIC will: and animal welfare •C ontrol, supervise and regulate greyhound racing in NSW standards, and $11 • Initiate, develop and implement million in start-up and policies about the welfare of greyhounds operational funding •U ndertake research and for the integrity investigation into greyhound breeding and racing commission. GRNSW On 1 July 2018, GRNSW will be reconstituted as an independent statutory body corporate with commercial objectives similar to a state owned corporation and with a social objective regarding animal welfare. STRATEGIC PLAN 2018-2021 21
Responsible | Competitive | Sustainable A new industry model Minister for Racing Racing Integrity Wagering Entities Product & Welfare & Media Greyhound GWIC Control, supervise and regulate Welfare greyhound racing. Develop & Integrity and implement policies for the welfare of greyhounds, Commission and research into greyhound breeding and racing GRNSW Responsible for the commercial functions of greyhound racing in NSW, with animal welfare objectives Greyhound Racing NSW and the entities it Clubs Greyhounds controls or as Pets Required to meet new operating standards licenses GRNSW will drive industry rehoming through GAP; a registered charity Owners, breeders & trainers Owners, Owners are principally responsible for the welfare of their greyhound for their full natural life breeders & trainers Greyhound Breeders Owners Trainers Association Racing Corp Private rehoming providers Tabcorp External Wagering Service organisations Providers Animal welfare organisations & Sky, broadcasters veterinarians & other media Other industry stakeholders and the NSW community 22 STRATEGIC PLAN 2018-2021
Responsible | Competitive | Sustainable GWIC functions GRNSW functions • Creating, implementing and enforcing • The racing environment: implementing integrity and welfare policies world-leading track design, veterinary • Developing a code of practice for facilities and infrastructure greyhound welfare • Promoting the industry (branding, • Enhance regulatory oversight and marketing, wagering product) prosecution for illicit activities • Set the racing program • Enforcing tougher penalties for animal • Greyhound grading welfare abuses, including for live baiting • Allocating prize money • Registration of greyhound trial tracks • Oversee the management and and installation of CCTV cameras as administration of race tracks and appropriate race clubs including licencing and • Administering the rules of racing in governance requirements relation to greyhounds and industry • Expanding greyhound rehoming activity participants including swabbing for and infrastructure prohibited substances • Meeting the full operating costs of GWIC • Implementing a whole of lifecycle system by July 2022 for greyhounds • Implementing more robust reporting • Implementing a new breeding framework and audit functions to control over-breeding of greyhounds • Introducing robust registration requirements for industry participants including training and education GRNSW and GWIC will also work together across a number of industry welfare and integrity initiatives including: Whole lifecycle Greyhound Training & Participant Track tracking rehoming education integrity Safety Lifecycle tracking will Although GRNSW will GRNSW will work with GRNSW will work with GWIC and GRNSW require a coordinated be responsible for GWIC in implementing GWIC to ensure that will be recording and approach between managing Greyhounds an industry wide industry participants managing data to GWIC, GRNSW and As Pets (GAP), GWIC education framework are held accountable improve the safety local councils. will independently and initiatives. for their actions and standards of all race review processes and participants who tracks to ensure standards in place. breach the rules, code greater safety. of practice and laws regulating the industry will be penalised accordingly by GWIC. STRATEGIC PLAN 2018-2021 23
Responsible | Competitive | Sustainable A new approach to participation Expectations of Participant our participants advocacy have increased The GBOTA has represented the collective interests of owners, trainers and breeders since Owners, breeders and trainers 1939. Going forward we envisage are the heart of our industry. As GBOTA to continue its advocacy the publics’ expectations of the role, helping participants to industry have increased, so too navigate their way through the have the expectations of our industry. participants to uphold the highest standards of animal welfare practice and racing integrity. Participant responsibilities GBOTA functions • Adhere to training and education • Advocacy and representation of owners, requirements and standards breeders and trainers • Comply with the new Code of Conduct • Advocating on GBOTA members behalf to and Greyhound Racing Rules the NSW Government and to GRNSW • Comply with licencing requirements • Assistance with legal and financial • Responsibility for the welfare of matters pertaining to participation in the greyhounds for their full natural life industry • Maximise the success of rehoming by • Negotiating commercial agreements on socialising dogs from an early stage behalf of industry participants 24 STRATEGIC PLAN 2018-2021
Responsible | Competitive | Sustainable Engaging with our stakeholders GRNSW has a diverse range of to them. Engagement took a In delivering our strategic plan, stakeholders, all with differing variety of forms, including face we’ll continue to work with our levels of knowledge, interest and to face meetings and receiving stakeholders on a regular basis activity in the NSW greyhound written feedback on our draft to understand their views, report racing industry. plan. back to them our performance progress and continue to refine GRNSW’s Stakeholder This year we also undertook an our approaches. Engagement Plan was designed extensive community survey to ensure we maintain a good which allowed to gain deeper understanding of the views and insights into the way that a expectations across all of our cross section of the community stakeholders, as an important (customers, participants and consideration in our current and other members of the community) future strategies. perceive and engage with the industry. These insights have Developing this Strategic Plan allowed us to tailor our strategy involved a rigorous process of and approaches in a way that will engagement with key internal and help us build engagement with the external stakeholders, to identify industry. the issues of greatest importance STRATEGIC PLAN 2018-2021 25
Responsible | Competitive | Sustainable Contact Details Greyhound Racing NSW T 02 8767 0500 E admin@grnsw.com.au Greyhound Hotline - 1800 680 174 26 STRATEGIC PLAN 2018-2021
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