2016 Alberta Dental Association and College - Annual
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Table of Contents MISSION AND GOALS......................................................................................................4 HISTORY................................................................................................................................5 PRESIDENT’S REPORT..........................................................................................................6 PUBLIC MEMBER’S REPORT...............................................................................................8 COUNCIL..............................................................................................................................9 NEW COUNCIL MEMBERS.............................................................................................10 STRUCTURE.........................................................................................................................12 HEALTH PROFESSIONS ACT & GOVERNANCE...........................................................13 REGISTRATION AND RENEWAL OF PRACTICE PERMITS............................................14 REGISTRATION STATISTICS..............................................................................................15 CONTINUING COMPETENCE.......................................................................................17 PRACTICE VISITS................................................................................................................17 COMPLAINTS RESOLUTION...........................................................................................18 DENTAL FACILITIES ACCREDITATION........................................................................... 20 SEDATION......................................................................................................................... 22 FACIAL ESTHETIC THERAPIES AND ADJUNCTIVE PROCEDURES.............................. 24 RADIATION HEALTH AND SAFETY................................................................................ 26 DENTAL FEES..................................................................................................................... 28 DENTAL PREPAYMENT PLANS (DENTAL INSURANCE)............................................... 30 GOVERNMENT-ASSISTED PROGRAMS........................................................................31 COMMUNITY ASSISTANCE FUND............................................................................... 33 MOBILE DENTAL CLINIC PROGRAMS.......................................................................... 34 RECOGNITION AND AWARDS..................................................................................... 36 FINANCIAL STATEMENTS............................................................................................... 43 Alberta Dental Association and College 2016 Annual Report | 3
MISSION GOALS The Alberta Dental Association and College provides Optimizing oral health services for all Albertans through leadership to the dental profession on professional governance leadership in the profession that ensures safe, regulations and member services, and provides the appropriate and ethical oral health care. public with information and services, to ensure that Albertans receive safe, appropriate, ethical and quality Effective and efficient resolution of problems regarding oral dental care as an integral part of general health. health services provided by dentists; with patients, dentists, government, industry, and other health professionals. VISION STATEMENT In cooperation with patients, dentists, government, industry, other dental organizations and health professionals, the Alber- Albertans recognize and regularly use dental services ta Dental Association and College supports effective resolution as key components of their primary health care. The of health-care delivery issues to ensure that the public does not dentist-patient relationship is seen as central to the receive unsafe, inappropriate or unethical oral health services. ongoing health of Albertans. Albertans trust their dentists, and view them as the leaders in the delivery Effective communication and collaborative relationships with of the most advanced, evidenced-based and caring dentists, the public, government, industry, other dental organi- dental services. Dental practices are considered a vital zations and health professionals. part of Alberta communities, and dentists are active contributors to community life. Promotion of excellence in the delivery of oral health services. The Alberta Dental Association and College upholds Positioning of dentists and dental services with all stakeholders the public trust of dentists, and preserves the integrity as trustworthy, competent, and responsive to personal well- of the relationship of dentists with government, other ness of Albertans. service care providers, supporters of dental services, the business community and the marketplace in general. Effective monitoring and support of continuing competence and capacity to practice of Alberta dentists. 4 | Alberta Dental Association and College 2016 Annual Report
History From Sitting Bull to Self-Regulation known and a college degree not located, he claimed The Alberta Dental Association and College to have “Fifteen years of practical experience.” He was under the Health Professions Act in 2001 In 1883, Dr. Frederick Shaw and Dr. William Wilson forced to retire in the late 1800s due to eye trouble. He entered the practice of dentistry in the district of Alberta. joined the Calgary Post Office, dying on September In May 1999, the Alberta Legislative Assembly passed Both had served with the Northwest Mounted Police. 17, 1928. the Health Professions Act to regulate all 30 self- governing healthcare professions in Alberta. This new Dr. Frederick Shaw, born in Kentville, Nova Scotia in When the North West Territories Dental Association was law for regulated healthcare professionals required 1856, graduated from the New York Dental College in organized on July 1, 1889, six dentists were practicing in all healthcare professional colleges to follow common 1878. In 1879 he applied to the Northwest Mounted Alberta: W. Haydon, Cochrane; E.C. Holbrook, Calgary; rules to investigate complaints and set educational and Police for training and services. He made his way to the F.D. Shaw, Fort MacLeod; P.F. Size, Calgary; W. Wilson, practice standards for registered members. The Health West through the United States to Fort Breton and then Edmonton; and R.H. Zimmerman, Pincher Creek. Professions Act also increased public representation on to Fort Walsh in the Cypress Hills. While serving at Fort college councils and in disciplinary processes. Walsh, he provided dental treatment for Chief Sitting Bull, who required two teeth to be extracted to relieve The Alberta Dental Association Formed in In December 2001, the Alberta Dental Association was pain. This was some time after the Battle of Little Big Horn 1906 the first profession to be regulated under the Health in Montana which took place on June 25-26, 1876 Professions Act. The Alberta Dental Association became when Chief Sitting Bull was delivered to the American After receiving provincial status in 1905, the newly the Alberta Dental Association and College. authorities. formed Alberta Legislature proclaimed a new Dental Act on May 9, 1906. The first annual meeting of the Alberta Dental Association was held on July 9, 1906. Under the Health Professions Act, the Alberta Dental After several more years in the Northwest Mounted Association and College is the self-regulatory body for Police, Dr. Shaw obtained an honourable discharge in dentists in the province of Alberta, and currently regulates 1884. He registered himself as a practising dentist in the At the first meeting of the Alberta Dental Association under the new Alberta Dental Association Act, July over 2,500 dentists in Alberta. Northwest Territories and received certificate No. 1 in 1889 (the certificate was to practice dentistry and dental 9, 1906, in Banff, the first motion was to establish a surgery). On buckboard or saddle horse, he travelled university in the Province of Alberta. In 1916, the Alberta Self-regulation is the authority granted by statute (the to Calgary, Medicine Hat, Lethbridge, Fort Macleod Dental Association’s annual meeting was held in Banff, Health Professions Act) to the dentistry profession to and Pincher Creek. He eventually built a home on the and meetings with the University of Alberta resulted in protect the public through regulating the practice of its St. Mary’s River just north of Cardston. Dr. Shaw died in the inauguration of a dental program in the Medical members, and ensuring regulated dentists are qualified, Lethbridge in 1926. Faculty at the University of Alberta in the fall of that year. competent and ethical. Over the years, the Alberta Dental Association has The Program Development Committee functions under Dr. William “Tug” Wilson, born in Quebec, joined the been instrumental in the development of many different Northwest Mounted Police in Winnipeg in 1875, stating Section 27 of the Health Professions Act where ministerial government programs for Albertans in need of dental approval has been recieved to negotiate professional his previous occupation as “dentist.” In December of services. Other programs that have been developed 1883 he retired from the Northwest Mounted Police fees on behalf of some or all of the members; there were are the Cleft Palate Program, Mobile Dental Clinics and no program considerations in 2016. to practice dentistry in Calgary. He then moved to the Craniofacial Osseointegration and Maxillofacial Edmonton and practiced in South Edmonton. Prosthetic Rehabilitatoion Unit. While Dr. Wilson’s professional qualifications were not Alberta Dental Association and College 2016 Annual Report | 5
President’s Message conjunction with Council, to act in a manner that serves a precursor to finding new office space which will the public interest and provides leadership to the pro- facilitate more functional work spaces that address the fession. The Council provides direction for the practice current privacy and public access requirements. of dentistry by the regulated members. Through effective governance, the ADA&C builds the profession and This year the ADA&C completed the Centennial Pro- maintains and enforces the Standards of Practice and gram that was initiated in 2006. These actions were the ADA&C Code of Ethics. Under the Health Profes- acknowledged at the 110th ADA&C Anniversary Gala sions Act, all dentists must follow the boundaries defined in November. The publication “The First Centennial of by the Code of Ethics and the Guides and Standards the Alberta Dental Association and College” of Practice. The ADA&C will always face new issues which was written by Dr. Thompson was unveiled at both internally and externally generated. External trade the Gala; the book outlines the transitions that the agreements are an example of issues that we must be profession of dentistry and dentists have gone through fully cognizant of before they are finalized and imple- in Alberta since the 1880’s and particularly since the mented. The ADA&C must always act to proactively Alberta Dental Association was formed in 1906. The protect the profession and the public from those seeking book is in a coffee-table format with stunning archi- negative change driven by the opportunity for personal val photos and details on the profession’s history. The gain at the expense of others. ADA&C had provided $3 Million to the University of Alberta in 2006 for two endowed chairs in the School The ADA&C acknowledged and thanked Dr. Gordon of Dentistry, Faculty of Medicine and Dentistry at the The Alberta Dental Association and College is the Thompson for his many years of dedicated service and University of Alberta, and the positions were filled this Dental Regulatory Authority for the province of his contributions towards making the ADA&C a strong year. The ADA&C Clinical Dentistry Research en- Alberta. In 2016, the Alberta Dental Association and and viable organization. The ADA&C was pleased dowed chair is Dr. Thomas Dietrich who is leading the College was involved with many program initiatives in- to have Dr. Randall Croutze elected President of the development of a world-class clinical research pro- cluding provincial legislation, patient communications, Canadian Dental Association and Dr. Cliff Swanlund as gram that focuses on innovation in oral health delivery. professional advertising, standards of practice and President of the Canadian Dental Regulatory Authorities The ADA&C Oral Health Translation Research Council governance. On July 1st, the ADA&C ad- Federation. As an organization we have many out- Endowed Chair is Dr. Owen Addison who will lead the opted a new Governance model which provides a comes to be proud of including being the first profession development of a world-class dentistry research pro- framework and operating guidelines and defines the proclaimed under the Health Professions Act which gram with a focus on the active engagement between roles and responsibilities with the Executive Director/ provided a template for other professions; being the first foundational sciences and clinical restorative dentistry. Registrar role changed to Chief Executive Officer. province where all dentists can access the provincial This required significant by-law changes as well. This Electronic Health Record; and receiving the Canadian The new Chief Executive Officer, Dr. Randall Croutze Annual Report outlines the 2016 regulatory functions Dental Association Oral Health Promotion Award for transitioned into the job in September. He has had of the Alberta Dental Association and College. producing the Patient Communication Guide which is considerable experience with the Alberta Dental Asso- used by the other provinces and territories. The ADA&C ciation and College on many committees, the ADA&C As the ADA&C president, my aspirations were, in Council negotiated the sale of the current building as Council and as President in 2006. Dr. Croutze was 6 | Alberta Dental Association and College 2016 Annual Report
born and raised in Edmonton and obtained a B.Sc. formation to assist dentists with meeting the provincial dation Omnibus Committee was formed to review the and then a DDS degree at the University of Alberta in requirements of the Health Information Act, and this sedation spectrum from minimal sedation to general 1985. year the emphasis was on the generation of Privacy anesthesia. Impact Assessments for dental offices. The Health In- The Alberta Dental Association and College worked formation Act establishes boundaries in that custodians The ADA&C assisted Fort McMurray dentists after the with Alberta Health on the various levels of communi- must safeguard the health information they hold; only wild fires destroyed parts of the city. All of the dentists cation between dentists and their patients. The ADA&C disclose what is needed to do the job and no more; were sent emails, and those who had cell phone num- “Ask Your Dentist” program was a comprehensive provide anonymous information whenever possible; bers on file were contacted by the ADA&C. A Mobile campaign that promoted prevention and dental health and only provide information to those with a need to Dental Clinic was set up in Fort McMurray to provide care at all stages of life. The campaign included know. With the extensive resources developed by the dental service to patients by several dentists until they television, radio and online ads, a patient brochure ADA&C, dentists are able to meet the requirements of were able to reopen their dental practices in Fort and web based information on the Alberta Dental the provincial government’s Office of the Information McMurray. The Mobile Dental Clinic was operational Association and College website. The campaign focus and Privacy Commissioner of Alberta. The next step six days a week as dentists provided the full range of was to promote patient discussions with their dentist for Alberta dentists is to be able to access Netcare, the dental services. to assist patients in making informed decisions about Alberta government’s Electronic Health Record. In their dental care treatment, options and costs. The December, Alberta Health Services and the ADA&C television videos end with Ask Your Dentist and a web approved field tests for dental offices accessing Net- link to www.askyourdentistalberta.com. With radio, care. As a result, Netcare will be made available to the 30 second audios aired on radio stations across any dentist who wishes to use it. This will give dentists the province. Patient brochures were sent to all dental access to Personal Demographic Information; the offices. The brochure provides information on dental Medication Profile with the Pharmaceutical Information fees, dental prepayment plans (dental insurance) and Network, allergies, intolerances and immunization encourages patients to speak with their dentist about history; Diagnostic Imaging, tests and reports; and Dr. Allan Graas treatment options and fees to assist in making informed Laboratory test results. On a case by case basis, some decisions. dentists could have access to Hospital Visits; tran- scribed reports of hospital visits; and e-Referral for In early December, Health Minister Sarah Hoffman referrals to a medical specialist. released a fee review of dental services. The ADA&C worked collaboratively with the government as one This year there was an emphasis on Guides such as the of several stakeholders that had input into the gov- Guide for Advertising and Promotional Activities for ernment’s Alberta Dental Review, Average Dental Fee Alberta Dentists and Standards of Practice including Review Report and the Alberta Dental Consolidation Sedation/General Anesthesia which was initiated Working Group. in October 2014. The Sedation/General Anesthesia Standard was reviewed and updated at all of the The ADA&C has been providing documents and in- ADA&C Council meetings in 2016. In October, the Se- Alberta Dental Association and College 2016 Annual Report | 7
Public Member’s Report The primary mandate of the Alberta Dental Association and College is to maintain a standard of excellence for the delivery of dental health services in Alberta. As a member appointed by the Government of Alberta, my primary concern is patient safety and public protection. I maintain, without a doubt, that the Alberta Dental Association and College continues to keep this as its primary purpose. There is no question that the Alberta Dental Association and College is fulfilling its obligations under the Health Professions Act. As such, regulated members are enjoying the privilege of self-governance that the legislation offers. I bring a wide range of experience in governance to the position. This includes not-for-profit organizations, volunteer board positions and a role in health care. As a public member, I advocate for the public and endeavor to bring the public’s perspective to the dentistry profession. I try to provide input so that the interests of the Alberta Dental Association and College membership are considered, along with those of the public. Therefore, at Council meetings I participate in discussions, advise on issues, and contribute to strategies to enhance the profile of the Alberta Dental Association and College. The Alberta Dental Association and College is well positioned and strong, due to many individuals. The work of the Council and staff of the Alberta Dental Association and College is an important part of keeping the Alberta Dental Association and College operating efficiently. I feel honored and privileged to be associated with the dentistry profession and to share in a diverse mandate. As a public member, I can attest that members and the public are well served by Council, volunteers, committee members and staff. The Alberta Dental Association and College and its membership are dedicated to the provision of excellent health care services to Albertans, and I acknowledge and commend the efforts I have observed. Ms. C. (Colleen) Sekura 8 | Alberta Dental Association and College 2016 Annual Report
2016 Dr. A.H. (Allan) Graas Dr. T.A. (Troy) Basarab President, Council Member Council Member, Calgary District Southern District Dr. T.F. (Tobin) Doty Dr. R.P. (Randall) Crowell Past-President, Council Member Council Member, Council Calgary District Edmonton District Dr. G.S. (Mintoo) Basahti Dr. C.A. (Carol) Martin President-Elect, Council Member Council Member, Edmonton District Northern District Dr. A.N. (Anthony) Odenbach Ms. C. (Colleen) Sekura Vice-President, Council Member Council Member, Central District Public Member Dr. J.I. (Jonathan) Skuba Council Member, Edmonton District Dr. S.B. (Bruce) Yaholnitsky Council Member, Calgary District Alberta Dental Association and College 2016 Annual Report | 9
New Council Members Dr. Randy Crowell Dr. Randy Crowell, a General Dentist, is proud of the thriving family practice he has developed over the past 25 years in Edmonton’s west end. Prior to practicing dentistry, Dr. Crowell began his career in health care as a Paramedic. He completed his Emergency Medical Technician training in 1980 from S.A.I.T. and earned his Paramedic diploma (EMT-P) in 1984 from N.A.I.T. He worked as a Paramedic and STARS Flight Medic until 1991 and also became a Basic Life Support (CPR) Instructor that same year. Dr. Crowell obtained his degree in dentistry from the University of Alberta in 1991 where he was the President of his graduating class. From 1994-2000, Dr. Crowell sat on the Edmonton and District Dental Society Board as Director and was President of the Society for the 1998-1999 term. During his Edmonton and District Dental Society tenure, his Board of Directors oversaw programs such as Open Wide and Start School Smiling, to name a few. He is the Founder of the Northwest Dental Exposition which takes place in Edmonton to this day. In 1997, Dr. Crowell earned his Physiology, Monitoring and Intravenous Conscious Sedation Certificate from the University of Toronto and in 2003, he qualified as an Ad- vanced Cardiac Life Support (ACLS) instructor through the Heart and Stroke Foundation of Canada. As part of his commitment to patient care, Dr. Crowell was instrumen- tal in bringing the Intravenous Conscious Sedation Program to the University of Alberta through the support of the Faculty of Medicine and Dentistry’s Continuing Dental Education division. He currently serves as the Chair of the Sedation Standards Review Committee for the Alberta Dental Association and College. He is active in the Faculty of Medicine and Dentistry’s Continuing Dental Education division as a lecturer, where he has taught Intravenous Conscious Sedation, Emergen- cy Airway Management, Basic Life Support and Advanced Cardiac Life Support. Dr. Crowell has run sedation update courses through the University of Alberta in Banff and Kelowna. Dr. Crowell also assists in patient clinics with sedation students for the University of British Columbia. He has delivered various dental office medical emergency lectures to dentists, hygienists and assistants for the University of Alberta, the College of Registered Dental Hy- gienists of Alberta and the Edmonton Dental Assistants Association. He has a special interest in offering general dentistry with intravenous sedation services and recently finished helping the Canadian Dental Association in Ottawa review their office medical emergencies online program Oasis for Canadian Dentists. In his 25 years in dentistry, Dr. Crowell has always been active in the Edmonton and District Dental Society, matters of governance and at the Faculty of Dentistry, provid- ing lectures and courses for dentists, hygienists and assistants in Alberta and abroad. 10 | Alberta Dental Association and College 2016 Annual Report
New Council Members Dr. Carol Martin Dr. Carol Martin graudated from the University of Toronto in 1981. From 1981 to 1982 she was Dental Intern at Sunnybrook Health Sciences Centre, a University of Toronto teaching hospital. She was associate of two general dentistry practices in Calgary from 1982 – 1983. From 1983 to 1988 she maintained a practice of general dentistry, in Manning. She was an associate in Calgary, from 1988 to 1989. Since 1990 she has operated her own general dentistry practice in Beaverlodge. From 2001 to 2004 Dr. Martin was a member of the Continuing Competency Committee of the Alberta Dental Association and College. In 2006 she was induced as a Fellow of the International College of Dentists (Canadian Section). From May 2011 to December 2012 she designed and registered tartans for the Canadian Dental Asso- ciation and the International College of Dentists (Canadian Section). Since September 2012 she has been a member of the Standing Tartan Committee of the Canadian Section of the International College of Dentists. In 2014 she was inducted as a Fellow of the Pierre Fauchard Academy, Canadian Section. From 2013-2015 Dr. Martin was an evaluator for the National Dental Examining Board in Ottawa. Dr. Martin enjoys walking and playing with her German Shepherd, hiking, snowboarding, gardening (roses, trees, vegetables, flowers), knitting, sewing, reading, tartan design and photography. Alberta Dental Association and College 2016 Annual Report | 11
Structure GOVERNMENT OF ALBERTA MEMBERSHIP MINISTER OF HEALTH ALBERTANS COUNCIL Membership Services Governance Professional Relations Professional Actions Professional Actions Confidential Assistance Executive Committee Facilities Accreditation Registration Alternative Complaint Dental Congress Radiation Health and Safety Radiation Health and Safety Resolution Publications and Complaint Review Continuing Competence Communications Committee First Nations and Hearings Tribunal Inuit Health Hearings Tribunal Representations Representations Canadian Dental Association Canadian Dental Regulatory Authorities Federation National Dental Examining Board University of Alberta NAIT and SAIT 12 | Alberta Dental Association and College 2016 Annual Report
Health Professions Act Governance The Alberta Dental Association and College provides leadership to the dental profession on professional regulations and member services, and provides the public with information and services, to ensure that Albertans receive safe, appropriate, ethical and quality dental care as an integral part of general health. Under the Health Professions Act, regulatory responsibilities are: • establishing entrance requirements for the profession, including academic preparation, and examinations; • registering of dentists in the province of Alberta; • maintaining a register of regulated dentists; • administering the Health Professions Act; • administering the Dentists Profession Regulation; • developing, administering and enforcing the bylaws, policies and procedures necessary to fulfil the requirements of governing legislation; • adopting a Code of Ethics for the profession; • establishing and setting Standards of Practice for the profession; • developing, implementing and monitoring a Continuing Competence Program for the profession; • investigating, adjudicating and resolving complaints; The Alberta Dental Association and College is governed • liaising with the Government of Alberta regarding the Health Professions Act and other relevant by a twelve-member council (nine [9] elected dentists, legislation; and three [3] public members appointed by the • liaising with other dental regulatory authorities; and Lieutenant Governer in Council). • liaising with other professional regulatory authorities. Council uses a policy governance model adhering to the Health Professions Act, on the responsibilities related to registration, competence, practice monitoring and complaint resolution. Council defines the strategic goals and objectives (policy) while the Cheif Executive Officer and the administrative team are responsible for developing and implementing results (operations). Council is responsible for governing the dental profession in Alberta: Council carries out this responsibility by developing regulations, standards of practice, codes of ethics and bylaws. Alberta Dental Association and College 2016 Annual Report | 13
Registration and Renewal of Practice Permits The application and registration process for dentists in Dental Specialties in Canada Oral and Maxillofacial Radiology Alberta is regulated under the Health Professions Act. The Canadian Dental Association outlines nine (9), Oral and maxillofacial radiologists help diagnose and The registration requirements are detailed in the Health nationally recognized dental specialties in Canada. treat diseases and disorders of the craniofacial complex Professions Act. through the use of imaging technologies such as X-rays, Dental Public Health CT scans and MRIs. General Dentist Dental public health specialists focus on improving the To apply for registration in the province of Alberta as a dental health of populations rather than individuals. Orthodontics and Dentofacial Orthopedics general dentist, an applicant must provide a copy of the They principally serve the community through research, Orthodontists are trained to diagnose, prevent and certificate from the National Dental Examining Board health promotion, education and group dental care treat dental and facial irregularities, for both functional of Canada. programs. and esthetic reasons. Treatment options include the use of dental braces, retainers, spacers and other devices. Endodontics Dental Specialist Root canal therapy is the most common procedure Pediatric Dentistry An applicant for dental specialist requires successful performed by endodontists. But that’s not all they do. Pediatric dentists provide preventive and therapeutic completion of the National Dental Specialty Their specialty encompasses the diagnosis, prevention oral health diagnosis, care and consulative expertise Examination of the Royal College of Dentists of Canada. and treatment of nerve and tissue diseases and injuries. for infants and children through adolescence, including those with special care needs. They receive training on General Dentist and Dental Specialist Oral and Maxillofacial Surgery handling the fears or anxieties of some children. If an applicant wishes to apply for registration as both Oral and maxillofacial surgeons diagnose and a general dentist and a dental specialist, a copy of the surgically treat disorders, disease, injuries and defects Periodontics certificate from the National Dental Examining Board impacting the functional and esthetic aspects of the Periodontists focus on the diagnosis, prevention and of Canada and successful completion of the National mouth, head and neck. For example, they can extract treatment of diseases and conditions that affect the Dental Specialty Examination of the Royal College of wisdom teeth or broken teeth, treat temporomandibular bones and gums or that lead to loose or lost teeth. They Dentists of Canada (both) are required. joint disorders, or place dental implants and bone help maintain the health, function and esthetics of these grafts. structures and tissues. Periodontists also place dental All members are required to complete an annual implants. renewal of registration and pay fees as part of this Oral Medicine and Pathology annual renewal process. Annual renewal is completed Dentists sometimes send specimens to specialists Prosthodontics electronically through the website. All members must in the area of oral medicine and pathology. These Prosthodontists are trained to diagnosis, restore and meet the continuing education requirements on a two- specialists rely on clinical, radiographic, microscopic ensure oral function, comfort, appearance and health year cycle as part of their annual renewal. Two years, and biochemical examinations to establish a diagnosis. by the restoration of the natural teeth or the replacement from January 1, 2016 - December 31, 2017 is the They focus on the nature and nonsurgical management of missing teeth (e.g. bridges, dentures, implants). current cycle for continuing education requirements. of disease and disorders that affect oral structures. 14 | Alberta Dental Association and College 2016 Annual Report
Registration Statistics The following table summarizes registration data from the 2016 membership year. REGULATED MEMBERS 2640 NEW REGISTRATIONS 130 General Dentists 2274 Practicing Dentists 63 Dental Specialists 311 Interprovincial 20 Education and Research Registrations* 49 Courtesy Registrations 6 International 43 New Graduates 67 * Of the total 49 Education and Research Registrations, 12 are residency program students. Canada 50 International 17 There were 3 Volunteer Registrations in 2016. Dental Specialists 18 Endodontics 1 Orthodontics 10 Pediatric Dentists 3 Periodontists 1 Prosthodontists 2 Oral and Maxilofacial Pathology 1 Registration Appeals 0 Professional Coroporations 2382 Alberta Dental Association and College 2016 Annual Report | 15
Continuing Competency Practice Visits Continuing Competency Verification by provider is mandatory; attendance at The Council of the Alberta Dental Association and individual courses is verified or no credits are given. College continues to review the standards for Con- Credit hours are granted based on one hour of lecture tinuing Education in terms of the accountability that time equals one hour of credit time. Lectures and is required under the Health Professions Act and the courses must be provided by: Dentists Profession Regulation. The Continuing Com- petence requirement is 60 credit hours over a two- • American Dental Association Continuing Educa- year period ending in the odd years (e.g. January 1, tion Recognition Program (ADA CERP) approved 2016 to December 31, 2017). Continuing education providers; requirements must be met prior to registration renewal • Academy of General Dentistry Program Approval at the end of the two-year term. If a member has not for Continuing Education (AGD PACE) approved met their required credit hour amount they may apply providers; for a 60-day extension (while retaining their practice • International, national, provincial and state dental permit) to be applied to this previous two-year term programs in General Dentistry and Alberta Dental or the member will be suspended until they obtain the Association and College recognized specialties; appropriate credit hours. • Alberta Dental Societies; • Registered Alberta Dental Specialists; Practice Visits To obtain program credits, a regulated member may • University of Alberta Faculty of Medicine and Practice visits are part of the Health Professions Act undertake professional development activities such Dentistry; and the Dentists Profession Regulation. The Alberta as attendance at a dental-related scientific or clinical • Cardiopulmonary Resuscitation (CPR) courses by Dental Association and College conducted practice course designed to enhance the professional devel- any recognized provider; visits as part of the Continuing Competence Program opment of dentists; attendance at a dentistry-related • Approved Small Group Learning Sessions (or as directed by Council. The visitations were designed approved study club; receipt of fellowship by exam- Study Club); and to assist practitioners in the guidance and implemen- ination; completion of a graduate or postgraduate • Other activities approved by Council, the Chief tation of Standard of Practice: Infection Prevention specialty program; publication of a research paper in Executive Officer or the Continuing Competence and Control Standards and Risk Management for a peer-refereed journal; self-directed study and other Committee. Dentistry and Standard of Practice: Use of Sedation in activities approved by the Alberta Dental Association Non-Hospital Dental Practice. and College Council, the Chief Executive Officer or the Continuing Competence Committee. A total of 73 practice visits were completed in 2016. Alberta Dental Association and College 2016 Annual Report | 17
Complaints Resolution The Alberta Dental Association and College is the dental regulatory authority for Alberta. The ADA&C administers all complaints within the authority granted by legislation from the Government of Alberta. The main legislation is the Health Professions Act. Under the Health Professions Act, the ADA&C is unable to publicly disclose information about a dentist and a complainant. The public interest is forefront in the complaints process. All regulatory matters must balance protecting the public and ensuring fairness to a dentist. The complaint process is designed to review a complaint and determine if: • the conflict can be resolved by the Complaints Director; • the complainant and dentist can resolve the conflict directly; • further investigation is warranted; or • the complaint should be dismissed. An investigation can take on many forms as follows: • interviewing the people involved; • asking for written responses and comments; • reviewing complete charts and treatment notes; and • attending at the practice of the dentist. If a complaint is refered to a hearing: • the hearing may be held where witnesses, including the dentist and the complainant, may be present and give evidence under oath; • hearings are open to the public and the date of a hearing is published on the ADA&C website; • a purpose of the hearing process is to determine if the dentist has engaged in unprofessional conduct. The hearing process is focussed on the conduct of the dentist; • a hearing tribunal includes one public member who is appointed by the Lieutenant Governor in Council, Government of Alberta and three dentists; and • if a hearing tribunal determines that a dentist has engaged in unprofessional conduct, a summary of the decision and the evidence from the hearing is shared publicly, including on the ADA&C website. 18 | Alberta Dental Association and College 2016 Annual Report
Dentists are encouraged to address complaints and concerns with their patients early on in their practice with the goal of preventing a complaint but also to address the needs of the patient. Where complaints are made to the ADA&C, dentists and complainants are encouraged by the Complaints Director, at the onset of the complaint process, to work together to resolve the complaint. At times, the Complaints Director assists the dentist and the complainant to communicate with each other to resolve the complaint. The Alberta Dental Association and College encourages resolution of advertising complaints. Advertising complaints are not easily resolved before a complaint is made because many times notification of a complaint may then encourage a member to review his or her advertising to determine if it is compliant with the Health Professions Act and the Alberta Dental Association and College Code of Ethics. 2016 Complaint Statistics Category Total Treatment Advertising Complaints Complaints Complaints carried over from previous years and open as of January 1, 2016 94 83 11 New complaints 2016 140 131 9 Complaints closed 2016 112 102 10 Complaints carried over to January 1, 2017 122 112 10 Breakdown of complaints Complaints referred to hearing 9 7 2 Hearings partly or completely closed to public 0 0 0 Appeals (Complaint Review Committee) 0 0 0 Members assessed for incapacity 1 0 0 Alberta Dental Association and College 2016 Annual Report | 19
Dental Facilities Accreditation All non-hospital facilities and dental surgical facilities Dental Surgical Facility Accreditation Regulation Section 3(1) of the Health Care Protection Regulation where general or neurolept anesthesia are used in requires Council to approve and publish standards sets out that minor surgical services are not exempt from dental treatment must be accredited by the Alberta for dental surgical facilities, and requires regulated needing to be performed in an accredited facility if in Dental Association and College. This process involves members working in accredited facilities to comply with the circumstances under which the surgical procedure application, completion of a questionnaire and an those standards. Section 12(1) of Schedule 7 of the is performed, there is significant risk of any of the inspection to ensure compliance with the Alberta Dental Health Professions Act requires that a dental surgical following: Association and College Standard of Practice: Dental facility be accredited before a regulated dentist • intra-operative or post-operative hemorrhage; Facility Accreditation. This process is separate from that provides dental surgical services in it to the public. • intra-operative or post-operative airway required by the College of Physicians and Surgeons of Dental surgical services include: compromise; Alberta. • compromise of the patient’s cardiovascular or 1. a professional service that is provided by a respiratory status; and Accreditation is mandated by law in Alberta in the Health regulated member where an anaesthetic is used • injury to a major vessel in the operative field. Professions Act and the Health Care Protection Act and that renders the patient unconscious, or where is carried out by the Dental Facilities Accreditation neurolept anaesthetic is used; Committee. The Alberta Dental Association and 2. an “insured surgical service” as defined in the The Health Care Protection Act establishes the overall College carries out the responsibilities of accreditation Health Care Protection Act that is provided regulatory framework for surgical services which apply (as outlined in the Health Professions Act, Schedule 7) by a regulated member in a facility that must to both dentists and physicians. by: be accredited under Schedule 7 of the Health • establishing a Dental Facilities Accreditation Professions Act; or “Insured surgial services” are defined by the Health Care Committee; 3. any other professional service described in Protection Act. The Health Care Protection Act states that • establishing the power and authority of the the regulations that is provided by a regulated in order for a facility to provide “insured surgial services,” Dental Facilities Accreditation Committee to member that in the opinion of the council the facility must: accredit facilities; and represents a risk to the patient that is greater • allowing for decisions of the Dental Facilities than usual for a professional service provided 1. be accredited; Accreditation Committee to be appealed to by a regulated member. 2. have an agreement with Regional Health Authority; council. and Dental surgical services include major and minor 3. be designated by the Government of Alberta, surgical services. Minor surgical services, as set out in Minister of Health. Schedule 1(1) of the Health Care Protection Act are exempt from needing to be performed in an accredited facility if certain anaesthetic and clinical conditions with respect to the procedure and the patient are met. 20 | Alberta Dental Association and College 2016 Annual Report
2016 Dental Facilities Accreditation Statistics Distribution of Types of Procedures Total Accredited Facilities 37 Non-Hospital Surgical Facilties 33 Dental Surgical Facilities 4 DFAC Activities Facility Inspections 8 Existing Facilities Re-accreditation 6 Accreditations Outstanding 2 New Facility Applications 3 New Facilities Accredited 2 Distribution of Procedures Performed for a Given Location Alberta Dental Association and College 2016 Annual Report | 21
Sedation Dentists offering sedation must adhere to the requirements outlined in Standard of Practice: Use of Sedation in Non-Hospital Dental Practice, produced by the Alberta Dental Association and College (January 2011). The Standard of Practice: Sedation in Dental Practices applies to dentists who are administering sedation in dental prac- tices. Sedation is a pharmacologically-induced, minimally to moderately depressed level of consciousness that retains the patient’s ability to independently and continual- ly maintain an airway and respond to physical stimuli and verbal command. The standards apply to the administration of sedation in a non-hospital dental practice. Specifically, the Standard of Practice: Use of Sedation in Non-Hospital Dental Practice apply to: • dental practices where sedation is administered; • dentists who administer sedation; • dentists who administer Modalities 1 through 4 in a dental practice that is within or part of a non-hospital dental practice; and • clinical personnel who provide surgical or sedation support to dentists administering sedation. There are four modalities of sedation. The Standard of Practice: Use of Sedation in Non-Hospital Dental Practice, produced by the Alberta Dental Association and College (January 2011) is divided into four sections for the four modalities. The modality determines the physical equipment and personnel requirements of the dental setting, the training requirements of the dentist administering the sedation and the clinical personnel assisting the dentist. The requirements for each modality, when used separately or in combination by a dentist in a non-hospital dental practice, must be met. The modalities are: • Modality 1: Nitrous Oxide and Oxygen Sedation. • Modality 2: Oral Administration of a Single Dose of a Single Sedative Drug (Benzodiazepines or Benzodiazepine-like drugs and Antihistamines only). • Modality 3: Oral Administration of a Single Sedative Drug with Nitrous Oxide and Oxygen or Supplemental use of a Single Sedative Drug (upon review, permits are issued). • Modality 4: Parenteral and Parenteral-like Sedation (upon review, permits are issued). o Single Drug IV (4S) o Two Drug IV (4F - Fentanyl) The Alberta Dental Association and College issues a permit based on the level of competency achieved for all dentists providing Modality 3 and Modality 4 described by this Standard. Where more than one modality of sedation is administered (including pre-sedation) at a single appointment, a dentist may only assess a fee for the highest modality ad- ministered at that appointment. 22 | Alberta Dental Association and College 2016 Annual Report
2016 Sedation Statistics If a patient’s response to sedation results in depression Modality Registered Number Registered Permit Modality Number Issued beyond the level of sedation intended, OR entry of the patient into levels of deep sedation or general anes- Modality 1 103 Modality 3 329 thesia OR if the patient’s response or an unanticipated Modality 3/4S 46 Modality 1/2 468 event results in the need for transfer of the care of the patient to another provider, a dental surgical facili- Modality 1/2/3 311 Modality 3/4F 1 ty, a non-hospital surgical facility or hospital, it is a Modality 1/2/3/4S 44 Modality 3/4S/4F 91 reportable incident and must be reported to the Chief Executive Officer of the Alberta Dental Association Modality 1/2/3/4S/4F 91 Modality 4S 20 and College. Modality 1/2/4S 1 Modality 4F 5 This sedation modality table does NOT apply to the Modality 1/2/4S/4F 4 Modality 4S/4F 11 administration of neurolept analgesia/general anes- Modality 1/3 1 TOTAL PERMIT ISSUED 503 thesia (see page 22): Modality 1/4S 4 Dentists are required to register annually specifying modality of sedation administered. Of the 2607 den- Modality 1/4S/4F 2 tists registered in 2016, 1398 registered for admin- Modality Description istration of sedation with the registration breakdown Modality 2 316 below. Modality 1 Nitrous Oxide and Oxygen Seda- Modality 2/3 15 tion Modality 2/3/4S 1 Modality 2 Oral Administration of a Single Dose Modality 2/3/4S/4F 3 of a Single Sedative Drug Modality 3 Oral Administration of a Single Modality 2/4S 5 Sedative Drug with Nitrous Oxide Modality 2/4S/4F 2 and Oxygen or Supplemental Use of a Single Sedative Drug Modality 3 8 Modality 4S Parenteral and Parenteral-like Seda- Modality 4S 2 tion (Single Drug IV) Modality 4F 4 Modality 4F Parenteral and Parenteral-like Seda- tion (Two Drug IV - Fentanyl) Modality 4S/4F 3 TOTAL 1398 Alberta Dental Association and College 2016 Annual Report | 23
Facial Esthetic Therapies & Adjunctive Procedures The Standard of Practice: Facial Esthetic Therapies and Adjunctive Procedures applies to dentists who are administering Schedule 1 drugs such as neuromodulators (e.g. Botulinum Toxin Type A), dermal fillers, other agents (injected and/or topical) and adjunctive non-surgical and/or surgical therapies used to provide comprehensive ther- apeutic and esthetic oral and maxillofacial treatment for the restoration of a patient’s appearance in form and function or to enhance their appearance, or both. Oral and Maxillofacial Surgeons may provide any procedures, so long as their training encompassed said procedures. The Alberta Dental Association and College issues a certificate based on the level of competency achieved for all dentists providing the levels of treatment described in the Standard. The Alberta Dental Association and College maintains a list of approved programs at each level. Levels: • Level 1: Applied Anatomy Review and Introduction to Neuromodulators • Level 2: Basic Neuromodulators: Upper Face and Bruxism Treatment • Level 3: Advanced Neuromodulators: Mid-Face and Lower Face/Neck Regions and Myofascial Pain and Dysfunction Treatment • Level 4: 4a - Dermal Fillers: Basic Facial Dermal Fillers 4b - Dermal Fillers: Advanced Facial Dermal Fillers 4N - Neuromodulators for Deep Muscles of Mastication • Level 5: Advanced Non-Surgical Esthetic Procedures • Level 6: Advanced Surgical Esthetic Procedures Dentists permitted to administer Facial Esthetic Therapies and Adjunctive Procedures - 2016 Level of Certification Number Registered Level 1: Applied Anatomy Review and Introduction to Neuromodulators 454 Level 2: Basic Neuromodulators: 415 Upper Face and Bruxism Treatment Level 3: Advanced Neuromodulators: 101 Mid-Face and Lower Face/Neck Regions and Myofascial Pain and Dysfuntion Treatment 24 | Alberta Dental Association and College 2016 Annual Report
Alberta Dental Association and College 2016 Annual Report | 25
Radiation Health and Safety Program The Alberta Dental Association and College is an 2016 Radiation Health and Safety Statistics Authorized Radiation Health Administration Orga- nization, delegated with certain powers, duties and functions under the Radiation Health Administration Category Number Regulation of the Government Organization Act. Since July 1997 the Alberta Dental Association and College has provided services in the administration of Active facilities certified 1348 the Radiation Protection Act and Radiation Protection Regulation to owners of diagnostic x-ray equipment Active owners registered 1175 and class 3b and 4 lasers installed or operated within dental facilities, including dental education facilities, but excluding dental facilities owned by Alberta Pieces of active equipment certified 6308 Health Services. excluding lasers Class 3b or Class 4 lasers 859 The Alberta Dental Association and College maintains the database of all registered radiation equipment owned by dentists in the province. Registration cer- Suspended or cancelled 0 tificates are issued after the equipment is inspected registrations/certificates and registered and must be displayed in all facilities. The Alberta Dental Association and College monitors Reported overexposures 0 the existence of a Quality Control Program and the mandatory use of personal dosimetry services in all Investigations undertaken 0 facilities. Complaints received 0 26 | Alberta Dental Association and College 2016 Annual Report
Alberta Dental Association and College 2016 Annual Report | 27
Dental Fees The Alberta Dental Association and College commissioned an independent company, Trend Research Inc., to conduct a statistically valid survey of Albertans in August 2015. The report demonstrated that nearly 75 per cent of Albertans receive dental care on a regular basis. The Alberta specific data are consistent with the national data as reported in the 2010 Report on Findings of the Oral Health Component of the Canadian Health Measures Survey which showed that over 74 per cent of Canadians went to the dentist in the previous year. This national Health Canada report indicated that of the 25 per cent of the people who had not visited a dentist, only 17 per cent reported that it was due to cost. This is very similar to the Alberta survey with approximately 14 per cent saying that they did not go to the dentist due to cost. An analysis of the Alberta survey data shows that other factors that discourage visits to the dentist are: a) whether or not they feel a visit to the dentist is necessary; b) fear/anxiety; and c) no dentist in the area. Albertans' Poor to Value for Money Spent on Dental Care Good to Very No Excellent 80 Poor Opinion 73 11 15 70 60 50 Percent 40 73 30 20 10 15 11 0 Good to Excellent Poor to Very Poor No Opinion Albertans' Value for Money Spent on Dental Care Trend Research Inc. Survey August 2015 28 | Alberta Dental Association and College 2016 Annual Report
The Trend Research Inc. statistically valid survey of Albertans demonstrates that: • 73 per cent of Albertans feel they receive good to excellent value for their money spent on dental care. • Only 11 per cent of Albertans are concerned with the value for money spent on the dental care they receive. • Nearly 75 per cent of Albertans receive dental care on a regular basis. • In Alberta, the single biggest factor determining whether someone visits the dentist is whether they consider it necessary. • Dental fees are set like any other business and vary based on cost centres including geographical factors, U.S./Canada exchange rate and government regulatory requirements. The decrease in value of the Canadian dollar has increased the cost of operating a dental practice in Canada significantly as the majority of dental instruments, materials and equipment are manufactured in the U.S. • The costs of operating a dental practice and dental fees vary by province. • Dentist salaries in Alberta are on par with salaries in other provinces and with other professions. • Dentists are socially responsible and for example provide treatment to underprivileged Albertans covered by the Alberta Health social dental programs for significantly reduced reimbursement levels of between 59 per cent and 66 per cent of the normal and customary fee. • Insurance companies establish maximum reimbursement levels for a dental procedure that are frequently lower than the actual fee for the dentist to provide the service. Insurance company maximums are not necessarily based on the actual cost of providing the dental service. Alberta Dental Association and College 2016 Annual Report | 29
Dental Prepayment Plans (Dental Insurance) Dental insurance is not insurance as it is a prepaid dental benefit plan and is a means to assist patients in paying for dental treatment. Most Albertans (73 per cent) have access to a prepaid dental plan through their employer and the insurance companies that provide them are actually benefit administrators. Insurance companies reimburse patients based on the level of coverage decided by the patient’s employer. Prepaid dental plans were developed to assist patients with paying for dental care, not to pay for 100 per cent of the dental care received. Insurance companies establish percentage reimbursement, e.g. 80 per cent, and the maximum reimbursement level for the various prepaid dental plans. Insurance companies frequently set the maximum reimbursement level below the actual fee to provide the dental service which leads to the patient paying the percentage not paid by the insurer and the gap between the insurer’s maximum reimbursement level and the normal and customary dental fee to provide the service. For example, insurance companies frequently state that they are providing 100 per cent dental coverage but the 100 per cent is limited to a maximum for the procedure that is set far below the actual cost of providing the service. In effect it is really an 80 per cent or 90 per cent reimbursement or even less of the actual cost. This creates confusion for patients as the insurance company says it is a 100 per cent coverage when it is not and leaves the dentist trying to explain to patients that these are actions taken by insurance companies to shift costs from the insurance company to the patient. Dental insurance premiums have gone up year over year but for the most part insurance benefit maximums have remained the same. In effect this means that in current dollars the maximums have actually decreased due to inflation. The Alberta Dental Association and College collaborates with insurance companies by sharing information collected annually through the Alberta survey of dental fees. Dental prepayment plan providers have not kept pace with the fee increases for dental care in Canada. 30 | Alberta Dental Association and College 2016 Annual Report
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