Zyxel Networks Success Stories eBook
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Table of Contents 03 Hospitality 26 Others • Automotive • Finance 16 Education • Real Estate • Manufacturing • IT Service • Energy 22 Healthcare • Retail
Hospitality The hospitality industry has been introducing new technologies to provide innovative services to customers and achieve optimal operational efficiency. On their wish list were high-speed connectivity for better customer experience, efficient cloud network management and future-proof Investment. As cyberattacks become more sophisticated, the hospitality companies are putting a high priority on an easy-to-manage solution and effective defense against malware. See how we delivered value-added solutions to help our customers achieve business success.
Hyatt Industry Hotel Customer Hyatt Country India Solution Hyatt’s Productivity Skyrockets High After Zyxel Sends its WiFi Network • Nebula Control Center to the Cloud • NWA5123-AC HD Access Point • GS1920 Smart Managed Switch Summary Challenges Hyatt’s business in India had been growing • Provided stable WiFi across wide open workspace at a steady click for years. But, at the hotel • Avoided existing compatibility and management “The IT department is the backbone for any chain’s corporate HQ, this pace left little headaches caused by use of devices from multiple hospitality company, and we’re no exception. time to build proper network infrastructure. manufacturers We need highly active bandwidth and Instead, equipment was purchased as needed and sourced from various brands • Delivered future-proof infrastructure with high connectivity to perform our tasks in a better reliability and scalability regardless of compatibility. The end result: way. This helps the management to avoid crisis employees struggling for a good wireless situation which can arise due to signal and IT staff wasting hours trying to Results malfunctioning IT networks. Nebula has manage the network’s components. Finally, strengthened our crisis management facing a fresh expansion that would see • Cloud platform makes network management capabilities, and enabled us to make decision many more Hyatts opening across India, the centralized, flexible, and straightforward easily, even among numerous people and cord was pulled on installing fresh • Employees have stable and rapid WiFi connectivity departments across the company.” infrastructure. The solution would require no matter where in the office they are centralized management, powerful WiFi, • High-performance solution yields a more efficient and long-term scalability and affordability. Abhay Singh Rajawat work environment while also being cost-effective Information Systems Manager, Hyatt India Consultancy Pvt Ltd Download PDF version © 2021 Zyxel Networks
Tachi Palace Hotel & Casino Industry Hotel Customer Tachi Palace Hotel & Casino Country USA Solution California’s Tachi Palace Hotel Enhances WiFi connectivity and Guest Satisfaction with Zyxel‘s Intelligent Cloud Service • Nebula Control Center (NCC) • NWA1302-AC Access Point Summary Challenges • GS1920 Smart Managed Switch • XGS4600 L3 Managed Switch Tachi Palace Hotel & Casino was looking • Improved unreliable WiFi connectivity that had a to improve their internet with a new negative impact on both guests and staff members • VPN300 Firewall reliable and flexible network solution that • Upgraded ineffective network infrastructure to could help enhance guest satisfaction enable better in-room entertainment and guest and online reviews. In the past, Tachi Palace Hotel & Casino were having service solutions “With the new wireless network from Zyxel, frequent issues with their WiFi, lowering • Implemented more efficient and simpler methods to connectivity is immediate. It makes things a guest satisfaction as well as employee manage network devices lot easier because we don’t have to have morale. After deploying Zyxel’s Nebula Results our technicians constantly on standby to Cloud Networking solution, the hotel has handle wiring, log-in or setup issues.” seen guest complaints decrease sharply • Enhanced guest satisfaction and staff productivity as their overall network performance via strong WiFi connectivity throughout the hotel Rojelio Morales, Director of Marketing grew. They’re now confident in providing • Increased opportunities for in-room enhancements Tachi Palace Hotel & Casino more new innovative services like smart and innovative services room control to keep them ahead of the • More scalable, cost-effective and operationally competition. efficient cloud networking management Download PDF version © 2021 Zyxel Networks
Hotel Breeze Amsterdam Industry Hotel Customer Hotel Breeze Amsterdam Country The Netherlands Solution Zyxel Nebula Cloud Solution Protects Hotelier’s Network Investment • NSW100/200 Nebula Switch • NSG100 Nebula Security Gateway Summary Challenges SBIT helps hoteliers deploy IPTV services to • Built an easy-to-use remote management system enhance guests’ viewing experiences. • Ensured efficient management of IPTV channels “Zyxel’s Nebula is giving us the tools to make sure However, lack of visibility over channel and traffic monitoring our clients can really focus on their guests usage prevents the hotel managers from • Lacked visibility over channel usage to manage instead of on their ICT Networks. Nebula will give effectively managing investment into channels that guests are really interested in. investment, and stable ICT service quality from SI our clients full visibility on their networks and will partners SBIT adopts Zyxel’s Nebula solution which give us access to monitor and troubleshoot helps the hotel effectively optimize the IPTV whenever necessary.” network and provides detailed visibility and Results statistics of guest usage with machine Sjors Brul, Managing Director learning technology. The hotel doesn’t • Set up the IPTV network at once with well-designed SBIT Hospitality Services&Automatiseringsdiensten need to pay for channels which go GUI without having to log into each switch separately unwatched. This is a good example for • Enable all switch and port setting at once through hoteliers who want to provide innovative cloud portal services and achieve optimal operational • Efficient program investment and management efficiency while still remaining within budget. • Able to automatically prompt and recover during abnormal events Download PDF version © 2021 Zyxel Networks
Świętokrzyska Polana Complex Industry Hospitality Customer Świętokrzyska Polana Complex Country Poland Solution Polish Resort Enjoys Seamless, Secure, and Easy-to-Manage Network with • USG310 Unified Security Gateway Zyxel’s Wireless Solution • NWA5123-AC Access Point • NWA5121-NI Access Point Summary Challenges • NXC2500 Wireless LAN Controller The Polish resort Świętokrzyska Polana • Ensured high-capacity wireless network • GS1900 Smart Managed Switch Complex wanted to provide its customers throughout four hotels in the complex • GS1920 Smart Managed Switch with a secure and reliable wireless network • The network needed to function seamlessly across throughout a 50,000 sqm campus with 16 diverse facilities, from cottages to wellness buildings that serve different purposes. However, the size of the site and the treatment areas “The network works flawlessly. It is fully complexity of different kinds of buildings • Implemented the project within a limited budget manageable, and the configuration was very made the requirements quite challenging. simple, which made it very efficient. We truly Świętokrzyska Polana Complex was able to appreciate the effectiveness of security measures, Results complete the project with Zyxel solutions. which allow full control of network traffic even The resort now has satisfied customers who • Superior quality wireless network coverage with a significantly high load from the users. The enjoy a secure and robust network. The throughout the entire campus of the resort greatest advantage is the possibility of remote resort’s management is also happy that • Secure access through VPN tunnels to enable work via VPN tunnels." Zyxel solutions allow secure remote access remote work that increases convenience and provides • Option to scale up on the architecture in the future Piotr Kleszcz better service to their customers overall. Inspector of Personal Data Protection as and when budgets allow Świętokrzyska Polana Complex Download PDF version © 2021 Zyxel Networks
Dongtaihang Chenxi Hotel Industry Hotel Customer Dongtaihang Chenxi Hotel Country China Solution Zyxel Networks Makes Smart Rooms, Flawless WiFi Possible for Chinese Hotel • USG1900 Unified Security Gateway • NXC5500 Wireless LAN Controller • WAC6303D-S Access Point Summary Challenges • NWA5123-AC HD Access Point The 5-star Dongtaihang Chenxi Hotel in • Built new network infrastructure that can provide Hebei, China integrates accommodation, coverage over a wide area catering, conference services, outdoor • Guaranteed new infrastructure spending is futureproof campsite and intelligent hotel systems to • Provided stable, high-bandwidth connectivity to provide unique travel experiences. The one-of-a-kind, high-tech hotel wanted to support multiple services build a new, top-notch network • Avoided inconvenience caused by multiple services infrastructure that can support multiple from different vendors services from one vendor. Zyxel wired and Results wireless solutions help the hotel to provide innovative services like smart room control • Robust data security and connection reliability for and achieve optimal operational efficiency staff and guests while still remaining within budget. • Cost savings of 30% compared with traditional network infrastructure • Stable, high-speed wired and wireless networks that enhance customer satisfaction and operational efficiency Download PDF version © 2021 Zyxel Networks
Subway Industry Restaurant Customer Subway Country Czech Republic Solution Subway Satisfied with Efficient and Simplified Network Management from Zyxel • NWA1123-ACv2 Access Points Nebula Solution • Nebula Control Center (NCC) Summary Challenges Three Subway branches in Brno needed to • Reduced time and manpower for multi-site network manage systems in their chain stores management at different locations “Managing Zyxel access points and WiFi throughout the country. Previously, the • Changed configurations and update sandwich Subway franchisees found it difficult and menus remotely in an efficient way networks in our restaurants through Nebula time-consuming to manage network saves time and hassle. Any configuration devices in various locations and update • Built an easy-to-manage network platform with changes as well as updates on the sandwich promotional information efficiently. Zyxel’s simple interface menu that customers see when they connect Nebula cloud networking management to our network can be made remotely over solution is designed to simplify corporate Results the Internet. Also, our customers are satisfied network infrastructure for businesses while with the stable WiFi connectivity and strong offering easy, intuitive and scalable network • Reduced time and operating costs for network network signal provided by Zyxel.“ management of all sizes. After deploying setup and maintenance Zyxel Nebula solution, the customers can • Centralized cloud networking management to centrally manage all wired and wireless handle multi-site networks Ing. Jaroslav Kačírek, Business Development network devices through a single interface, • Comprehensive view of network operation at any Agent Subway benefitting from reduced operating costs and maintenance time. time • Smooth and stable WiFi connectivity Download PDF version © 2021 Zyxel Networks
Kentucky Fried Chicken (KFC) Industry Restaurant Customer KFC Country Belarus Solution Belarusian KFC Connects Customers with Zyxel Wireless Solution • 110 VPN Firewall • USG60 Unified Security Gateway Summary Challenges • USG40 Unified Security Gateway • UAG4100 Unified Access Gateway After decades of waiting, the people of • Created new network from scratch for fast food Belarus are finally able to sink their teeth chain • GS1920 Smart Managed Switch into delicious KFC. And, with help from • Deployed within weeks across eight locations • NWA5121-NI Access Point Zyxel, the Colonel is now serving up more • Enabled SMS-based authentication than fried chicken and burgers in the Eastern European country—each outlet there also has an all-you-can-eat buffet of “I want to thank Zyxel for the great solutions fast and secure WiFi, complete with SMS- based authentication for guests. Results they’ve provided. It allows our restaurants to function smoothly and focus on what they • Network can be easily deployed as business need to: feeding our guests delicious KFC expands chicken.” • Excellent performance-to-quality ratio • Speedy, helpful technical support Dmitry Perlin, IT manager Bel Food Service Download PDF version © 2021 Zyxel Networks
Net Hue Restaurant Industry Restaurant Customer Net Hue Restaurant Country Vietnam Solution Net Hue Restaurant Pleased with Streamlined and Easy-to-Manage Network • NWA1123-ACv2 Access Point from Zyxel Nebula Solution • Nebula Control Center (NCC) Summary Challenges Based in Ha Noi City, Net Hue Restaurant is a fast- • The old network structure cannot separate network growing restaurant chain with 15 locations, for internal use and ordering and provide good WiFi offering authentic Hue cuisine. The restaurant had coverage “Zyxel’s solution is high tech but also very difficulties in completing food ordering via • Lacked enough IT administrators to solve the constant simple to use. Both the restaurant and wireless tablets due to poor coverage and unstable WiFi signals. Besides, the customers technical issue and manage multi-site networks customers are very satisfied with the suffered from the constant technical issues, and • Support from network supplier was not fast enough and improvements.” often took a long time to diagnose and troubleshoot issues took a long time to fix them. Net Hue was looking for a networking solution to keep up with their Mr. Thang, Manager increased customer base and streamlining their Results Net Hue Restaurant network management. Zyxel Nebula Solution features comprehensive view of network • Centralized cloud networking management to handle operation and Zero touch setup for fast and easy multi-site networks at different locations and solve deployment. The restaurant successfully reduce technical issues with ease time and operating costs for network setup and • Separate, smooth and stable WiFi connectivity for staff maintenance. Besides, its captive portal and sign- and customers on page can be used used to announce the • Optimized bandwidth management by using multiple restaurant’s updates and promotions. SSIDs to prioritize traffic for a reliable and efficient Download PDF version restaurant ordering system © 2021 Zyxel Networks
Kiev Metro Industry Transportation Customer Kiev Metro Country Ukraine Solution Zyxel Switching Solution Brings Smart Tech to Kiev Metro • GS1900 Smart Managed Switch Summary Challenges We’ve all been there: jam-packed, rush- • Developed a helpful guidance system for metro “The passenger sees the train’s current hour mass transit. It’s hard enough for an passengers location, how many stations remain, and experienced commuter. But imagine being • Installed fail-safe switches that could handle a frazzled tourist, unable to remember your temperature changes and extreme vibrations total travel time. The new information system friend’s directions, jostled by the end-of- makes it easy to track your journey—as long workday hoard, no WiFi signal to save you. • Provided an easy management system to oversee as you don’t fall asleep! Many thanks to It’s a horror story of the modern age, but large- scale deployment Zyxel and our Ukrainian MTI distributor for one that the Ukrainian capital of Kiev was helping with the testing and deployment.” trying to rewrite. While designing a virtual Results guidance system for train passengers, the Oleg Khavruk, Director city had one major concern: hardware • Real-time ETA system keeps passengers informed of Trans-Media durability. After a year of rigorous testing, schedule changes and estimated arrival Zyxel took down the competition • Browser-based setup wizard and Zyxel ONE Network convincingly. A city with vast history got a utility deliver ultimate network control network device for the future; its weary • Meticulous design and rich feature set for durability travelers got the guiding hand they needed. and reliability Download PDF version © 2021 Zyxel Networks
Feira Paraná Industry Expo Customer Feira Paraná Country Brazil Solution Zyxel Wireless Solution Ensures Fast and Easy Internet Access at • NXC2500 Wireless LAN Controller Brazil Agricultural Fair • WAC6503D-S Access Point • WAC6553D-E Outdoor Access Point Summary Challenges The Paraná Fair, held in Ponta Grossa, is one • Provide fast WiFi connectivity and avoid possible of the largest agricultural tradeshows in Brazil interference for over 200,000 people in the that attracted about 200 thousand visitors in crowded venue “From the very beginning, we had a good 2019. The show organizer has been striving to • Robust and weather-resistant outdoor network provide stable and fast internet connectivity impression about Zyxel’s products. The panel access solution over wide areas without dropouts to both visitors and exhibitors. was pretty easy and intuitive. Talking about They required stable wireless connectivity in • Reduce system installation complexity the performance, the equipment showed the venue both indoors and outdoors. Zyxel’s everything we expected. From high internet Wireless Solution helped the organizer easily Results demand with simultaneous connections to tackle the pain points and improve the speed high speed of internet connection.“ and quality of internet connection over the • High-speed, seamless internet connection in the 13,000 square meter venue. The show high-density environment Joã o Luiz Chiarello Jr., CEO organizer was pleased with the enhanced • Exhibitors, visitors, administrators and store owners Fibra Telecom satisfaction of the visitors and exhibitors at the were able to connect to the internet anywhere show. They were also grateful for the ease of without worrying about dropouts installation of the wireless systems and strong support from Zyxel Networks. • Efficient network resource management and usage through controlling network access privileges Download PDF version © 2021 Zyxel Networks
Catedral de Sal Industry Tourism Customer Catedral de Sal Country Colombia Solution Colombia’s Salt Cathedral Has Prayers Answered with Comprehensive • USG110 Unified Security Gateway Network Protection from Zyxel Networks Summary Challenges Catedral de Sal, or the Salt Cathedral, is • Replaced outdated cybersecurity equipment with a located beneath the surface of the Earth in UTM solution bringing together monitoring, Colombia. The government-run tourist site management and troubleshooting was in increasingly desperate need of a • Built a secure billing system during data transmission powerful unified threat prevention solution to replace its aging security equipment in the • Required user-friendly management system face of rapidly rising cybersecurity threats. The system also required a user-friendly control interface capable of the rapid Results deployment and management of connected devices. Zyxel’s comprehensive • Comprehensive system protects network security solution proved the answer to the environment and prevents ransomware attacks client’s prayers, providing protection of the • Robust VPN for secure billing system data billing system data and easy-to-manage, • Easy-to-learn GUI interface effective defense against malware. The • Scalable and future-proof solution for simple cathedral’s administrators are so impressed and are looking at a long-term partnership. expansion in the future Download PDF version © 2021 Zyxel Networks
MyChef Industry Food Service Customer MyChef Country Italy Solution Italian Food Service Company Makes Electronic Payments Safer with • USG20-VPN Business Firewall Zyxel Security Products • USG1100 Unified Security Gateway Summary Challenges MyChef is a well-known Italian catering • Enabled central control of multisite POS systems service provider for travel retailers around • Protected customer data during transactions the world. As the company kept • Simplified network management expanding, it found it challenging to manage its complex sales systems. Since it is also required to comply with PCI-DSS standards for protecting customer data during transactions, it needed a reliable and comprehensive security solution. Results Zyxel’s security products and solutions are designed to address these needs. After • Reliable and easy-to-use central management of deploying superior security gateways and POS systems in different locations access points, the enterprise was PCI-DSS • Compliance with PCI-DSS for secure electronic certified and could rest assured its payment payment data in every branch was • Reduced the need for onsite IT staff completely secure. Download PDF version © 2021 Zyxel Networks
Education School nowadays are introducing digital tools like tablet PCs and interactive boards to help today's digitally native students learn in a different way. Besides, the COVID-19 pandemic enforces worldwide schools to create a safe and effective learning environment via online or hybrid learning. To bring digital learning to life in school, the network should support high bandwidth and speed to support multiple mobile devices and data-intensive applications. Besides, surveillance, communication and cybersecurity systems are essential elements used to create a safe learning environment.
University of Buenos Aires Industry Education Customer University of Buenos Aires Country Argentina Solution University of Buenos Aires Grateful for Zyxel's High-Speed, Cost-Effective • NWA1123-ACv2 Access Point Network Solution • Nebula Control Center (NCC) • OLT1408A GPON OLT Summary Challenges • PMG5617GA GPON HGU It’s fair to say that for staff at the University of • Provide high-speed wired and wireless networks • PMG1005-T20B GPON Buenos Aires’ Faculty of Dentistry, using the • Integrate the new communications infrastructure internet used to be like pulling teeth. They with existing systems were in dire need of faster connections and • Reduce complicated cable deployment and the a more secure network to protect the privacy of the school and its patients. The cost of Ethernet infrastructure new solution needed to be suited to the high-density environment within the faculty building and stay within a tight budget. Also Results on the blacklist were complex access points requiring a tech genius to install them. Zyxel • Speedy, stable, and secure dual-band WiFi service Nebula Solution delivered exactly what was throughout the building wanted by combining fiber access with the • High-speed, cost-optimized wired connectivity Nebula cloud networking solution. School through end-to-end GPON deployment staff, guests and students now enjoy high- • Simplified deployment and management of all APs speed wired and wireless managed easily by the top-notch cloud network platform. via smart cloud management Download PDF version © 2021 Zyxel Networks
HSE Tikhonov Moscow Institute of Electronics and Mathematics Industry Education Customer HSE Tikhonov Moscow Institute of Electronics and Mathematics Country Russia Solution Zyxel Nebula and SD-WAN Solutions Foster Russia’s Future IT Wizardry • VPN50 VPN Firewall • NSG50 Nebula Security Gateway Summary Challenges • GS1920 Smart Managed Switch • NWA1123ACv2 Access Point A prestigious Russian university MIEM needed • Deployed modern, futureproof equipment for more a top-notch network infrastructure for its effective education rigorous computer engineering program. • Built state-of-the-art computer labs to attract more Desiring an upgrade that would take students, teachers advantage of the most recent trends in SDN “Thanks to the latest technology [from (software-defined network) technology, • Required technical training to take full advantage Zyxel], students are ready for practical work they enlisted the help of Zyxel, their long- of network technology in companies and enterprises immediately standing, dependable IT partner. Zyxel after graduation.” devised and deployed Zyxel Nebula Solution, Results ensuring that the best and brightest young minds would have an equally impressive • Quick, intuitive deployment for immediate Dr. Andrey Vishnekov network. Zyxel multi-tier certification connectivity Department Head of Computer Systems programs give students the ability to master • Web-based interface delivers rich management and Networks, MIEM real-life situations. Students were ready for features practical work after graduation through • Hands-on training with the latest SD-WAN and cloud hands-on training with the latest cloud management and SD-WAN technologies. management technologies Download PDF version © 2021 Zyxel Networks
Alemannenschule Wutö schingen Industry Education Customer Alemannenschule Wutö schingen Country Germany Solution Connecting a School Where Every Pupil Has a Tablet • USG1100 Unified Security Gateway • XGS2210 L2 Managed Switch • GS2210 L2 Managed Switch Summary Challenges • GS1900 Smart Managed Switch With five buildings, 52 teachers, 600 students, • Provided universal WiFi for a huge, five-building • WAC6503D-S Access Point and a sprawling campus, Alemannenschule campus • WAC6103D-I Access Point Wutö schingen in southern Germany • Utilized and integrate Zyxel networking solutions with • NWA5123-AC Access Point needed WiFi access that covered every existing server infrastructure square inch of the school and that could cope with heavy data usage by up to 500 • Ensured secure but separate access for students, users. Now, after our local partner teachers, and guests “Zyxel has proven its abilities through the integrated Zyxel switches, security gateways, consistent positive experiences we’ve and access points with the existing server Results enjoyed while working together. They’ve tech, the school’s again living up to its quickly become our main provider for cutting-edge reputation. Teachers can use • Network safeguarded by a security firewall with digital whiteboards without interruption, integrated antivirus protection network components.” students can stream learning materials • Smart managed switches comfortably handle without buffering, and visitors can walk from school’s large number of connections Benjamin Bä hrle one side of the campus to the other without IT system administrator and technical • Installation process finished from start to finish in less a dead spot. system consultant than a week AMP Download PDF version © 2021 Zyxel Networks
Bilnet Eskişehir College Industry Education Customer Bilnet Eskişehir College Country Turkey Solution Turkish College Offers Reliable and Secure Remote Learning Experience • XS3800 L2+ Managed Switch with Zyxel Nebula Solution • XGS2210 L2 Managed PoE Switch • NWA1123-AC PRO Access Point Summary Challenges The uncertainty caused by the COVID-19 • The large number of students attending online epidemic made Bilnet Eskişehir College switch courses, leading to increased capacity needs and to distanced education. With the help of Zyxel affecting learning experience “Zyxel Networks helped us to achieve hybrid Networks, the school successfully strengthened • The network needed to be fast and reliable to education and further increase our network infrastructure easily and quickly, while also seamlessly improving educational quality. allow remote connection to the school education quality. Our students can attend • Ensured secure remote access to the school’s XGS2210-28HP PoE switches were used to live and review the courses they listened to shape traffic for diverse deployments like VoIP, network and learn at their own pace. With the new APs and IP cameras, providing more effective Results generation communication solutions, the traffic management for converged learning process of Eskişehir Bilnet College applications. NWA1123-ACv2 access points • Uninterrupted and high-speed network students has become enjoyable and fun.” were installed to provide high-speed connection 24/7 connectivity in the school. The APs and • Cost-effective, flexible network infrastructure that Can Ulaş Girgin, Founder switches are now conveniently managed and is easily manageable from the cloud Bilnet Eskişehir College controlled via Nebula Control Center (NCC), • Separate networks for school students, staff and simplifying the school’s network management and ensuring network access at all times. guests to ensure high security Download PDF version © 2021 Zyxel Networks
Taita Foundation /Bura Orphanage Industry Education Customer Taita Foundation /Bura Orphanage Country Hungary/ Kenya Solution Hungarian Engineer Helps Kenyan Orphanage Get Connected with • LTE7460-M608 4G Outdoor Router Zyxel LTE Solution Summary Challenges An engineer at a multinational telecom was • Challenging environment requiring remote looking for ways to improve the lives of the deployment and management disadvantaged. When he learned of a • Needed for dependable and stable performance “I’d be very happy to use the same charitable opportunity at an orphanage product again in Kenya, or in Hungary. • No on-location IT skills near Nairobi, Kenya, he jumped at the I’m very grateful to Zyxel for supporting chance to help. The orphanage, which is me on this project.” supported by Taita Foundation of Hungary, had been trying to improve the quality and Barnabá s Hegyi reliability of its wireless access. With help Results Engineer from a subsidiary of his company, he oversaw the area’s upgrade to a 3G mobile • Orphanage now has consistent, reliable WiFi access network. Zyxel then donated a new 4G LTE-A for mobile devices Outdoor Router, which gave the orphanage • Children can access online learning resources and high-speed, stable internet. Now, the communicate with their supporters children can access learning resources, stay • Access to additional resources, such as online in touch with friends and supporters, and receive vital telemedicine services. videos and music, and plan to use the service for telemedicine Download PDF version © 2021 Zyxel Networks
Healthcare An increasing number of hospitals are embracing digital transformation to enhance personnel productivity, facilitate hospital operations, improve the process quality, and ensure patient safety. Besides, the COVID-19 pandemic in 2019 drove the demand for contactless consultation and network deployment. Cloud network management has become a popular solution to address the needs. Hi-speed and seamless wireless connectivity is also crucial to support either smart or remote healthcare services.
German Red Cross Industry Healthcare Customer German Red Cross Country Germany Solution German Red Cross Installs Zyxel Networks Devices Without Need of • NWA1123-ACv2 Access Point On-site Help Amid Lockdown • NWA1123-AC PRO Access Point • GS1920 Smart Managed PoE Switch Summary Challenges • NSG100 Nebula Security Gateway The Red Cross has been helping people in • Built new network infrastructure by the staff due to • Nebula Control Center (NCC) need since 1863. Early this year, however, the health care access restrictions German Red Cross in Oberbergischer Kreis • Used remote management to fix network problems were the ones who needed help – and they and complete the installation immediately “The district association received network needed it fast. It had a new facility, but with COVID-19 having thrown the country into • Ensured reliable WLAN access throughout the facility equipment from Zyxel Networks free of lockdown, it couldn’t get the expertise charge, and this has yielded a network that is necessary to install the site’s network. modern and flexible. This comprehensive However, with the help of its system network solution has helped us establish LAN Results integrator Bien Network and solution provider connections between workstations and Zyxel Networks, the Red Cross was able to • Cloud-based, contactless network installation and enabled WiFi access for mobile devices. A complete the installation easily and rapidly management for both staff and service providers special highlight of the system is the while conforming to governmental • Easy-to-use remote monitoring and management integrated hotspots, which make it possible to restrictions. Here’s how we helped interface allows immediate network maintenance establish an internet connection on the go.” accomplish this mission impossible. without on-site support from service providers • Staff and visitors have access to high-speed wireless Johannes Ufer, Press Spokesman Download PDF version Emergency Services, DRK Oberberg © 2021 Zyxel Networks
Diamond Physicians Industry Healthcare Customer Diamond Physicians Country USA Solution Growing Concierge Medical Group Improves Range, Reliability, and • NSG200 Nebula Security Gateway Security of Network Using Zyxel Nebula Solution • NSW100 Nebula Switch • NAP303 Nebula Access Point Summary Challenges Diamond Physicians was facing serious • Delivered fast and reliable wireless connectivity wireless network issues after its expansion. The to support multiple mobile devices for a growing medical group’s network began to show medical office “When we deployed Zyxel at Diamond signs of breaking down, fearing that an • Built a secure and HIPAA-compliant wireless Physicians, they immediately had an unreliable network would put further growth in jeopardy. Zyxel Nebula Solution enabled environment upgrade in their security.” improved range, reliability, and proactive Bob Kehr, Chief Technology Officer management to eliminate network Kehr Technologies downtime. Zyxel’s Nebula cloud networking Results solution with top-grade PoE switches and access points gave the physicians and • Fast and easy deployment patients fast, reliable, and scalable • Premium performance, greater capacity, and more connectivity. Since network issues can be coverage through smart antenna technology quickly spotted and fixed before affecting • Reliable wireless connectivity day-to-day use, the team at Diamond • Enterprise-level security Physicians can devote itself to providing the best care possible. Download PDF version © 2021 Zyxel Networks
Muğla Milas 75th Year State Hospital Industry Healthcare Customer Muğla Milas 75th Year State Hospital Country Turkey Solution Zyxel Nebula Solution Helps Turkish Hospital Embrace Digital Transformation and Enables High Operational Efficiency • NWA1123-AC HD Access Point • Nebula Control Center (NCC) Summary Challenges • XS3800-28 L2+ Managed Switch • XGS2210-52 L2 Switch An increasing number of hospitals in Turkey • Provided network coverage for a large number of • XGS1930-52 Smart Managed Switch are embracing digital transformation to patients and employees at the new hospital • POE12-HP 802.3af/at PoE Injector enhance personnel productivity, facilitate • Ensured the network was fast and reliable troughout hospital operations, improve the process clinical and business units for continuous operations quality, and ensure patient safety. In line with such ambitions, the new Milas 75th • Enabled secure and centralized management of “We have successfully completed our project network devices with our strategic partner Akbim Bilgisayar Year State Hospital planned to adopt mobile transactions and paperless policies and Zyxel Networks, one of the world leaders to increase employee satisfaction. The in network technologies. Thanks to Zyxel Results hospital wanted to establish an Nebula Solution, we are well-prepared for uninterrupted network that provided fast, • Deliver the flexible network infrastructure and central today’s and tomorrow’s network secure internet connectivity throughout the management platform to enhance work efficiency requirements. We really appreciate Zyxel premises. After careful consideration of • High-speed Wi-Fi access throughout the institution Networks helping us provide high-quality solutions in the market, the hospital for faster application and business process service to patients in our hospital.” adopted Zyxel Nebula Solution to meet the • Separate networks of hospital staff and patients to goals and future needs. ensure secure internet access Dr. Tarık Çubukçuoğlu Surgeon General Muğla Milas 75th Yıl State Hospital Download PDF version © 2021 Zyxel Networks
Other industries • Automotive • Finance • Real Estate • Manufacturing • IT Service • Energy • Retail
Renault Industry Automotive Customer Renault Country Belarus Solution A Zyxel Gear Change is Driving Renault’s High-Speed Expansion in Belarus • 110 VPN Firewall • USG60/60W Unified Security Gateway • GS1920v2 Smart Managed Switch Summary Challenges • XGS1930 Smart Managed Switch Around 2015, Renault Belarus had its keys in • Built new infrastructure able to meet heavy network • NWA5123-AC HD Access Point the ignition, ready for an aggressive connectivity demands of constant expansion expansion campaign to bring the French car • Connected Renault Belarus locations with a brand to motorists across the burgeoning centralized data processing and storage system “The network has operated very stably and Eastern European country. But before putting its foot down, it needed to have • Guaranteed the availability and rapid delivery of met all our technical requirements. Our new equipment company has been expanding almost non- distributed network infrastructure in place that was stable for its existing locations and stop, and Zyxel’s solution and fast service have easily scalable for its rapid future expansion. Results meant that our new networks are always set Zyxel had just what it was looking for, and up on time. We plan to open another 25 to 30 successfully delivered a seamless WiFi • Centralized network system makes for easy locations throughout the country in the next experience for both employees and visitors configuration and efficient management few years, and we’ll definitely continue using at dealerships. With Zyxel networking and • Scalable infrastructure allows for affordable, hassle- Zyxel’s equipment for them. Thank you for security products, users across multiple sites free expansion being with us for these past five years!” nationwide enjoy high-quality connectivity. • Sufficient equipment in stock facilitates rapid Zyxel’s security gateways safeguard network connectivity and ensure peace of mind. business expansion with quick delivery and installation Andrei Chikun, IT Director Renault Belarus Download PDF version © 2021 Zyxel Networks
Prudential Insurance Industry Insurance Customer Prudential Insurance Country Nepal Solution Nepal’s Insurance Company Secures Valuable Customer Information with • USG110 Unified Security Gateway Zyxel Security Solution Summary Challenges The Nepal-based Prudential Insurance • Upgraded legacy system with new security “The network for any financial institute should Company wanted to upgrade its network be capable of fighting external intrusions equipment at an affordable price security solution that would protect the • Ensured highly secure remote access to protect and therefore we suggested Zyxel firewall extremely sensitive financial data that it solution to our esteemed client, Prudential valuable financial information handles daily. The solution had to enable Insurance that is agreed and currently secure and convenient access for • Lacked IT expertise to build smooth and easy access satisfied using our solution. We at ITECHNOS, employees from remote locations to the to the company’s network are happy with Zyxel products and services, company headquarters. With it’s IT partner and wish to help and provide the state-of- ITECHNOS and Zyxel Security Solution, the Results the- art Zyxel solutions to our clients. The new company management can now rest assured that their customers’ valuable data • Secure network with robust firewall supported by network will help Prudential Insurance to is safe and secure. They can now continue malware- and intrusion-protection technologies create a better working environment while to provide the top-class service they have • Reliable and securely encrypted connections with reducing costs.” been providing for years, despite the low latency for remote workers and visitors increasing threats of sophisticated. • A flexible, easy-to-manage solution that is future- Ananda Maharjan, Managing Director proof to support expanding distributed work sites ITECHNOS Nepal Download PDF version © 2021 Zyxel Networks
Trustbank Industry Banking Customer Trustbank Country Uzbekistan Solution Uzbek Bank Ensures Secure Network and Productivity with Zyxel • USG20-VPN Business Firewall Security Solution • USG1900 Unified Security Gateway Summary Challenges There’s no more serious topic for banks • Ensured highly secure communications between the than risk management. And while headquarter and branches as well as remote workers “As a bank, we love counting our money, sustainability is a growing concern, the • Consolidated multiple security and networking and with Zyxel, we were able to realize our destructive potential of cybercrime means functions to stop cyberthreats and protect data security is the prime concern. Zyxel • Passed competitive, early-stage pilot testing goal of getting a quality product without Networks helped Trustbank in Uzbekistan to • Provided equipment with specific WAN and LAN port overpaying. We’re especially thankful that overhaul infrastructure with USG20-VPN supplies for various devices it prepared us just in time for the Business Firewall and USG1900 Unified coronavirus. Almost the entire bank’s non- Security Gateway providing robust Results essential workforce was transferred to encryption to protect bank’s sensitive remote work without breaking a sweat.” information and assets. Zyxel’s security • Secure IPSec VPN tunnels connect bank’s headquarters solution has also increased employee and other locations Timur Dzhumabaev productivity and even allowed remote • Intuitive hardware and streamlined policy management Director of Security Department, Trustbank work during COVID-19, and has done it all able to be installed and launched by a single person with minimal human resources and • More competitive pricing than fellow manufacturers financial outlay. • Employees able to work from home during the COVID-19 pandemic Download PDF version © 2021 Zyxel Networks
The Heeren Industry Property Management Customer The Heeren Country Singapore Solution Zyxel Nebula Solution Brings Robust, Easy-to-Manage Wireless and • GS1920v2 Smart Managed Switch Surveillance Network to The Heeren • NWA1123-AC HD Access Point • NWA1123-ACv2 Access Point Summary Challenges • Nebula Control Center (NCC) The Heeren is a prestigious commercial • Delivered robust, stable and secure WiFi from the building nestled in the heart of Singapore. basement to the 22nd floor rooftop The service operation team wanted to • Created a central management platform to deploy networking infrastructure building- monitor the health of devices and schedule “We have chosen Zyxel because of their wide from the basement levels to the 22nd floor rooftop. They’re looking for an easy-to- firmware upgrade flexibly promise to provide the products that suited • Maintained and troubleshot surveillance network our needs as well as their product support. manage, cloud-based solution that could control wireless access points and connect throughout the entire building easily and efficiently They delivered on their promises and we are to the surveillance systems while remaining Results happy with their products and services. within the budget. Through a single, user- Definitely value for money. They worked friendly interface of Zyxel’s Nebula cloud • An effortless, quick, plug-and-play deployment closely with the system integrator TACHub networking solution, The Heeren can deploy within the client’s budget Systems and the authorized value-added and manage Nebula-supported switches • User-friendly remote management and configuration distributor Go Nimbus to ensure our project and APs with maximum ease. The solution of wireless access points finished on time.” enables the service operation team to • Peace of mind with high network uptime and security complete job orders from tablets and to monitor the entire building with efficiency. • Monitor the entire building with instant and smooth Jackson Goh, Assistant Property Manager surveillance video stream Swee Cheng Management Pte Ltd. Download PDF version © 2021 Zyxel Networks
Beijing Capital Development (BCDC) Industry Real Estate Customer Beijing Capital Development (BCDC) Country China Solution Zyxel’s Innovative Repeater Turns One Bar into Three and Brings Dead Zones • SymmRepeater ENTERPRISE Donor to Life in Beijing Basement Office Unit and Indoor Service Unit Summary Challenges For real estate developer BCDC, employees • Overcame weak cellular signals and dead zones “Zyxel Network has been a fantastic partner, at a sales center for an under-construction preventing phone calls and internet access in especially with their pre-sales tech support residential community found themselves basement office space and responsive services. They really made this unable to use the web or make phone calls • Delivered strong cellular signals for all mobile carriers project a worry-free experience by helping from the basement-level office space. Connectivity was weak for all the country’s • Provided a solution allowing easy planning and with the on-site survey, mapping proper cabling three mobile network operators — China solutions in detail, and running installation Mobile, China Unicom, and China Telecom. tests. And then the actual solution itself really Needing to squeeze usable coverage out came through – the client has a reliable and Results of a single-bar signal, BCDC knew a solution high-performance DAS system that delivers more innovative than local options was • One-bar signal increased to 3 bars in the basement strong signals and powerful features. It necessary. With the SymmRepeater Enterprise • Unique oscillation-avoidance technology prevents provides an excellent user experience, and in place, work efficiency saw a day-and- interruption from neighboring base station because of that, our customer is more than night change. One bar of coverage is • Easy-to-install, plug-and-play solution deployed and satisfied with the solution.” increased to three in the basement. Staff installed with coaxial cables in a single day now high-speed internet and crystal-clear, interruption-free phone calls. • Stable call and internet quality even in hard-to-reach Ping Wang, General Manager areas Beijing Janbotime Download PDF version © 2021 Zyxel Networks
Bobrovsky Industry Food Manufacturing Customer Bobrovsky Country Russia Solution Zyxel’s Switching Solution Helps Russian Meat Processing Plant Make CCTV • GS1900 Smart Managed Switch Systems Stable and Efficient • GS1920 Smart Managed Switch • GS1100 Unmanaged Switch Summary Challenges The Bobrovsky Meat Processing Plant has • The new solution needed to keep up with the always been keen to use top-notch modernized production process “We needed a certain functionality that technology to aid its operations. However, its • Needed a stable and reliable network for continuous existing CCTV system could not keep up with CCTV operations to monitor the production process would meet the specific technological the modernized production process. They conditions of our enterprise: for example, a were unreliable and regularly required the • The devices had to cope with unique working lower temperature in the shops. Zyxel’s intervention of technicians. So Bobrovsky conditions like low-temperature environment equipment was very easy to set up and decided to revamp its entire video maintain. It is convenient for employees to surveillance system to monitor the Results maintain the system as a whole. This production process and employee reduces the burden on the plant's IT performance better. However, the nature of • A robust video surveillance system to monitor department. We are pleased with the Zyxel the meat production business brought in personnel performance at the plant equipment. In the future, we plan to try specific requirements that the equipment • A future-ready installation that provides room for had to meet. With Zyxel’s switches, the possible expansion plans of the company Zyxel’s WiFi products.“ company was able to set up a reliable CCTV • A stable network that gives peace of mind to the network that met its technical demands and Stanislav Yakovlev, System Administrator offered a lifetime warranty. management and systems admins with zero Bobrovsky Meat Processing Plant downtimes Download PDF version © 2021 Zyxel Networks
Chin-Tai Pharmaceutical Plastic Industry Manufacturing Customer Chin-Tai Pharmaceutical Plastic Country Taiwan Solution Zyxel Nebula Solution Delivers Secure and Easy-to-Manage Network to Leading • NAP203 Nebula Access Point Taiwanese Pharmaceutical Packaging Company • NSW100 Nebula Switch • XGS4600 L3 Managed Switch Summary Challenges • USG310 Unified Security Gateway Taiwan-based Chin-Tai Pharmaceutical • Complicated and hard to manage network settings • Nebula Control Center (NCC) Plastic has expanded their overseas markets resulting from separated internal and external rapidly and built their second factory around networks by two built-in network cards in every PC two years ago. However, the company • Unable to solve network issues in real time due to found it hard to maintain and repair the complicated network infrastructure between the absence of in-house MIS staff two factories because there was no direct • No network and phone line connection between “Thanks to Nebula Cloud Networking communication between the old and new two factories leading to communication issues Solution from Zyxel Networks, we are now factories through phone line and network Results worry-free of network management in the connectivity. Besides, it was not easy to absence of in-house MIS administrators.” simplify network management, and create a • Seamless and stable network and phone line separate wireless network for visitors. Zyxel connectivity between the old and new factories Networks helped Chin-Tai Pharmeceutical • Different network management permissions and Jerry Huang, General Manager Plastic create a secure and centralized Chin-Tai Pharmaceutical Plastic Ltd. separate guest network that build a secure network network that is easy to manage without any • Real-time and remote monitoring and repair, leading extra hassle like easy setup and configuration via scanning QR code. to minimal facility maintenance and repair costs Download PDF version © 2021 Zyxel Networks
Com-Net Industry IT Service Customer Com-Net Country Norway Solution Norwegian IT Company Services Clients Remotely with Nebula Cloud Solution • Nebula Control Center (NCC) Summary Challenges Norwegian IT company Com-Net provides • Provided remote IT service to customers across a "The biggest advantage with Nebula is its customers with top-tier service throughout large region definitely the simplicity – it is easy to the country. One of the difficulties of • Eliminated the need for IT staff to travel to distant operating in the Scandinavian country is locations to provide on-site service maintain and configure and you can always that clients are often spread out over a count on it to work. There are never any large area and some are only accessible by misunderstandings when Nebula is involved.” plane. These logistical challenges translate into added costs for both Com-Net and the Christian Lehmann, IT consultant company’s clients. They needed a solution Results Com-Net that would allow remote handling of many of the tasks that were usually accomplished • Customers in remote regions can receive direct only with on-site visits. Zyxel had just what support from Com-Net headquarters Con-Net needed with the Nebula Cloud • Time and money saved by not having to provide Management Solution. With Nebula, a on-site support customer’s network infrastructure could be • High return on investment managed from the Com-Net headquarters, saving valuable time and money. • Excellent benefit-cost ratio Download PDF version © 2021 Zyxel Networks
Symbior Solar Industry Energy Customer Symbior Solar Country Thailand Solution Zyxel Nebula Cloud Solution Delivered More Stable and Easy-to-Manage VPN • NSG50 Nebula Security Gateway Connection to Multinational Solar Power Company • NSG200 Nebula Security Gateway Summary Challenges Symbior Solar is a multi-national PV power • Built a new easy-to-manage VPN connection generation solution provider with multiple between the head office and 12 solar sites spread solar farm sites in Asia. The company across different provinces required a replacement of the existing • Needed a reliable and futureproof VPN solution for OpenVPN system with a more reliable and easy-to-manage solution. Since the future expansion company has been expanding, the solution • No strong customer support to solve technical issues needed to be scalable and future-proof. Zyxel’s Nebula solution was selected Results because of Zyxel’s reputation for VPN devices and great customer support. With • Trustworthy and future-proof VPN solution at a the solution in place, network monitoring reasonable price became much easier, allowing Symbior • Centralized multisite network monitoring with ease Solar to focus on growing its business without • Stable and secure VPN connectivity with fewer worrying about technical issues. The Nebula technical issues cloud solution gives customers peace of mind and good value. Download PDF version © 2021 Zyxel Networks
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