YOUTH EMPLOYMENT IN THE AFRICAN PRIVATE SECTOR - Survey Results - Oliver Wyman
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YOUTH EMPLOYMENT IN THE AFRICAN PRIVATE SECTOR Survey Results May 2020
CONTENTS
01 02 03 04
Introduction Executive summary Deep dive Appendix
Country level data
© Oliver Wyman 2
1 INTRODUCTION
THE SURVEY AIMS TO CAPTURE AFRICAN YOUTH PERCEPTION OF THE PRIVATE SECTOR
Purpose Approach
While Africa’s economic growth is strong, there is an In April 2020, Oliver Wyman and Junior Achievement Africa
urgent need to maximize sustainable growth through surveyed 2,600+ youth across six countries in Africa,
utilizing one of its greatest assets; its youth. following a four-step approach:
Africa’s youth population is rapidly growing
and is expected to reach 830 million by 2050. DESIGN
A strong private sector is required to satisfy the large Design survey questions
and growing demand of Africa’s youth population.
It is critical to capture youth’s perspectives DEPLOY
and understand their needs in order to shape Share survey link through distribution channels
the private sector of the future. (Social media, JA Africa network, email, WhatsApp)
The survey aims to derive insights upon which
key ecosystem stakeholders and decision-makers
ANALYZE
(e.g. government, private sector, NGOs, education
institutions) can act to best equip youth for the Analyze survey results and extract key insights
ever-changing job market.
VALIDATE
Hold workshops with private sector and educational
institution representatives
4
OLIVER WYMAN IS A GLOBAL MANAGEMENT CONSULTING FIRM WITH EXPERIENCE
ACROSS 15+ MARKETS ON THE AFRICAN CONTINENT
Industry knowledge Capabilities
More than 30 years of Broad expertise in functional
Founded 1984
experience in consulting areas, with 400 partners
Oliver Wyman Group is part with leading companies worldwide
of Marsh & McLennan
Companies, the NYSE traded • Automotive • Sustainability Center
$17 BN+ global professional • Aviation, Aerospace & Defense • Actuarial
services firm 5,000+ • Business Services • Corporate Finance
& Restructuring
• Communication, Media
Colleagues
Oliver Wyman has a long-term & Technology • Digital
• Distribution & Wholesale • Operations
commitment to Africa and has
• Educational • Oliver Wyman Labs
worked across the continent • Energy • Organizational Effectiveness
over the past 20 years, with US$2.1 BN • Financial Services • Pricing, Sales and Marketing
an office in Johannesburg, Revenue (2019) • Health and Life Sciences • Risk Management
South Africa • Industrial Products • Service Operations
• Public Sector • Strategic Information
• Retail & Consumer Products Technology
30 countries •
•
Surface Transportation
Travel & Leisure
• Strategy
+ Brand strategy and design
60 offices
+ Economic advice on competition,
regulation and litigation
5
JUNIOR ACHIEVEMENT AFRICA PROVIDES YOUTH WITH TRAINING PROGRAMS
TO BRIDGE THE GAP BETWEEN CLASSROOM EDUCATION AND THE WORLD OF WORK
Junior Achievement Africa (JA Africa) is a non-
profit organization which builds skills and access
to employment for youth across Africa.
76 1,692
JA Africa’s mission is to foster social mobility Curricula Teachers
and financial inclusion among African youth
through financial literacy, improved
employability and microenterprise creation.
Since its inception in 1979, JA Africa has built
offices in 15 countries and collectively reaches
1,420 4.1 MN+
more than 250,000 youth annually. Contacts hours
Schools
Focus areas are entrepreneurship education,
workforce readiness and financial literacy.
3,149 255,896
Volunteers Students
6
THE SURVEY REPRESENTS YOUTH’S OPINION ACROSS
SIX AFRICAN COUNTRIES
Survey overview Distributed to six countries
Comprised of 20 questions Eswatini
covering six topics:
• Perception of the private sector
Ghana
• Future employment options
• Industries driving the
private sector Kenya
• Key deterrents and challenges
for youth Nigeria
• Perceived skills gap
• Workplace readiness South Africa
Zimbabwe
7
MORE THAN 2,600 YOUTH AGED 16–35 PARTICIPATED,
AND STUDENTS FORMED THE LARGEST GROUP
OF RESPONDENTS
Respondent overview
2,650 respondents
Gender breakdown
Female 57%
Male 43%
Age breakdown
16–20 41%
21–25 34%
26–30 17%
31–35 8%
Occupation breakdown
55%
17%
11% 9% 4% 4%
Student Unemployed Private sector Self-employed Public sector Non-profit
employee employee sector employee
8
WE ALSO CONDUCTED THREE VIRTUAL FOCUS GROUPS
TO CAPTURE THE REACTION OF THE SURVERY RESULTS
Focus group participants (private sector and educational participants)
• A-League Consult • Mahlubi’s Palette
• African Business Centre for • Mombasa County Govt
Developing Education
• Masawara PLC
• African Leadership Academy
• Old Mutual Foundation
• Agile Communication Group
• Project Management Institute
• Bantu African Boutique
• Post Bank
• Bank of America Merrill Lynch
• Smiling Through Investment
• Citibank
• Safaricom Foundation
• Cloud Smiths
• Vuyis Deli Cakes
• Eswatini Youth Enterprise Revolving Fund
• Verraki
• Eswatini Multi - Media
• Venture Garden Group
• Ernst and Young
• First Capital Bank
• FirstRand
• Institute of Advanced Technology
• Lagos Business School
• Lulote BMEP
• Lighthouse Projects
• Lagos Business School
9
2 EXECUTIVE SUMMARY
KEY
INSIGHTS 83% 91% 57%
of youth expect the private of youth aspire to start a believe youth typically lack
sector to grow in the next business in their country the years of experience
African youth have five years required by job opportunities
a positive outlook
and entrepreneurial
aspirations despite
facing a number
of challenges in
54% 66% 50%
of students believe that of employed youth find lack of youth believe there
the private sector there is lack of desirable of job security as a key is a shortage of job
opportunities for graduates deterrent to the private opportunities in the
sector private sector
40% 93%
of employed youth see of youth believe they need to update
nepotism as a key challenge their current education and skills to
in the private sector adapt to the labor market
11KEY RECOMMENDATIONS FROM FOCUS GROUPS
01
02
03
Educational institutions Private sector Government
Curricula needs to be Partner with education sector Partner with private sector and
restructured to include: to provide: educational institutions to:
• Entrepreneurial courses • Robust training programs • Upgrade public education
with practical teaching specifically for graduates curriculum to enhance
(e.g. business strategy, workplace readiness
• Work experience
financing) (e.g. business knowledge,
opportunities (e.g. job
• Career guidance critical thinking)
shadowing, internships)
on leveraging skills • Provide tax breaks for
• Mentoring programs
gained from non-work employers who support
matching employees
experience (e.g. extra education of workers
to students
curriculars)
• Guidance on graduate roles
• Training on job application
to tackle misalignment of
process (e.g. job search,
expectations and reality
CV workshops, interview
preparation)
• Workplace readiness
programs integrated in
curriculum (e.g. coaching
on soft skills such as
team building)
123 DEEP DIVE
Young people are the most
precious resource of the region;
Africa can only thrive if the young
people thrive
Mabingue Ngom,
United Nations Population Fund Regional Director
14YOUTH HAVE POSITIVE ATTITUDE TOWARDS PRIVATE SECTOR CONTRIBUTION
TO THE ECONOMY
76%
High Ghana
(92%)
of Africa’s youth feel
positively about the
private sector’s All countries
contribution to the (76%)
economy
Low South Africa
(63%)
15MOST YOUTH ARE OPTIMISTIC ABOUT THE PRIVATE SECTOR’S GROWTH
IN THE FUTURE DESPITE COVID-19
83% 93%
of African youth of these youth are
expect the private concerned about the
sector to grow in impact of COVID-19 on
the next 5 years the private sector
16THOSE WHO ARE NOT OPTIMISTIC STILL SEE THEMSELVES WORKING IN THE PRIVATE
SECTOR IN THE FUTURE
57%
of youth who are negative about
the growth of the private sector,
see themselves working in the
private sector in the near future
17THERE IS A STRONG ASPIRATION AMONGST AFRICAN YOUTH TO START A BUSINESS
91%
of youth aspire to start a business in the future
The increase in access to
information, resources and
1 in 5
funding over the last decade
has made entrepreneurship
youth see self-employment as their sole job more appealing to youth
option in the future Focus group participant
18EVEN THOSE LESS POSITIVE ABOUT THE FUTURE SHOW STRONG ENTREPENEURIAL DRIVE
Of youth who are not positive about the growth
of the private sector in the next five years..
Most young people see
85% themselves as self-employed
in the future and this is
aspire to start because of the independence,
a business in the future control and idea of being
in charge
Focus group participant
19YOUTH PREFER SELF-EMPLOYMENT, MULTINATIONAL COMPANIES AND PUBLIC
SECTOR WORK
Which type of employer(s) do you see yourself working
for in the near future in your country?
46%
Deep dives to follow
Being self-employed is
37%
perceived as the easiest
thing to do after graduation
28%
as no one has to assess
20%
one’s individual skills and
15%
potential; social media also
11%
plays a role in making this
8%
perception of ease stronger
Focus group participant
Self-employed Multinational Government / Medium - Non-profit Start-ups Family
companies Public sector large local sector businesses
companies
>=50% >=25%SOME YOUTH, PARTICULARLY IN NIGERIA, HOPE TO WORK FOR
MULTINATIONAL COMPANIES
37%
High Nigeria
(58%)
While working for an
of African youth international company is
aspire to work for
seen very attractive (stability,
multinational
companies
good income, growth
All countries opportunities), it can be very
(37%) challenging for youth to get
there (difficult screening
and interviewing processes)
Focus group participant
Low Eswatini
(25%)
21PUBLIC SECTOR WORK IS ALSO AN ATTRACTIVE OPTION FOR SOME YOUTH,
PARTICULARLY IN SOUTH AFRICA
28%
High South Africa
(42%)
of African youth
aspire to work for
Public sector is a
multinational
companies All countries consideration to youth
(28%) due to its job security
and stability
Focus group participant
Low Zimbabwe
(11%)
22YOUTH BELIEVE THAT AGRICULTURE, FORESTRY AND MINING ARE THE SECTORS WITH
THE MOST POTENTIAL
Which industries do you believe have the most potential to be
beneficial for the growth of the private sector in your country?
Agriculture, Forestry, & Mining 74%
Technology 36%
Hospitality, Food, Leisure & Travel 32%
Education 30%
Manufacturing & Construction 28%
Transport & Logistics 21%
Healthcare 21%
Media & Creative Industries 20%
Wholesale & Retail Trade 19%
Financial Services 18%
Energy & Utilities 17%
Communications 16%
Real Estate 14%
Professional Services
(Law, Consulting, Tax etc.)
10%
Other 2% >=50% >=25%YOUTH ARE DISCOURAGED FROM ENGAGING WITH THE PRIVATE SECTOR DUE TO
ISSUES SUCH AS LACK OF JOB SECURITY AND LACK OF DESIRABLE OPPORTUNITIES
In your opinion, what are the factors that may discourage
youth from working in the private sector?
Lack of job security
54% Youth are quite selective in
Lack of desirable opportunities for graduates the roles they want to do; it
48% can be a battle to explain to
Uncompetitive compensation and benefits them how all experience is
27% valuable and that they can
Long working hours
grow through the chain,
15% rather than immediately
getting their desired position
Focus group participant
Note: Results do not sum to 100 as respondents can choose more than one option
24STUDENTS IN PARTICULAR, FIND LACK OF DESIRABLE OPPORTUNITIES
A KEY DETERRENT
Students can be hesitant to
54% apply for jobs that are not
Students
-19%
aligned to their major or
specialty… they should be
35% encouraged to be more open
Employees and to focus on gaining skills
through different experiences
Focus group participant
…find lack of desirable opportunities as a key
deterrent
25EMPLOYED YOUTH WORRY ABOUT LACK OF JOB SECURITY
66%
of Africa’s employed youth
find lack of job security a key
deterrent to engaging with
the private sector
26YOUTH ALSO BELIEVE THERE IS A SHORTAGE OF JOB OPPORTUNITIES AND FIND THEY
LACK THE YEARS OF EXPERIENCE REQUIRED BY AVAILABLE JOBS
In your opinion, what are the challenges/obstacles facing
youth who want to work in the private sector?
Lack of the years of experience required by the job
57%
Many corporates do not
Shortage of job opportunities
50%
have structured training
programs to train fresh
Lack of the skillset required by the job
graduates and so would
37%
rather hire someone with
Lack of knowledge about the available job opportunities
more years of work
33%
experience
Prevalence of preferential treatment to personal connections
Focus group participant
28%
Existing private companies prefer foreign talent over local ones
21%
Note: Results do not sum to 100 as respondents can choose more than one option
27BOTH STUDENTS AND EMPLOYEES ARE CONCERNED ABOUT LACK OF EXPERIENCE
54%
Students
61%
Employees
…find lack of the years of experience required
by the job as a key challenge when trying to
work in the private sector
28MANY EMPLOYED YOUTH BELIEVE NEPOTISM IS A KEY CHALLENGE FACED
WHEN TRYING TO WORK IN THE PRIVATE SECTOR
40%
of African youth in At times it can be very
employment see prevalence
challenging for a young
of preferential treatment
to personal connections as
and capable person
a key challenge who has no connections,
to find engagement
with the private sector
Focus group participant
29YOUTH BELIEVE THEY HAVE THE BIGGEST GAP IN HARD SKILLS SUCH AS DATA
SKILLS AND BUSINESS KNOWLEDGE
Leadership &
High
responsibility
Perceived proficiency (% share of respondents)
Communication Creativity &
innovation
We need to
Self-efficacy
Flexibility & adaptability encourage young
Networking & team building people to not just
Analytical & quantitative
focus on their
thinking Business knowledge academics but
Languages
on practical skills
Focus group participant
Data skills
Perceived skills gap
High
Perceived importance (% share of respondents)
30YOUTH BELIEVE WORKPLACE UPSKILLING IS IMPORTANT TO KEEP UP
WITH CHANGING REQUIREMENTS OF THE PRIVATE SECTOR
93%
…of youth believe their
education and skills needs
to be updated in the
upcoming years to adapt to
ever-changing labor market
requirements
31YOUTH BELIEVE THAT TRAINING PROGRAMS AND INTERNSHIPS PROVIDE THE BEST
PREPARATION FOR THE WORK PLACE
12%
Formal education
36%
12%
Internships
Mentor
relationships When you compare internships
to training programs, internships are
quite competitive where as training
What do you believe programs (which are virtually open
provides the best to all and mostly free of charge)
4% preparation for the have much lower engagement;
Self -
workplace? …we need to make training
teaching programs more attractive to young
people to increase participation
Focus group participant
36%
Training programs
32CONTACTS
PAUL CALVEY ELIZABETH BINTLIFF
Partner Chief Executive Officer
Financial services, South Africa Elizabeth.bintliff@ja-africa.org
Paul.Calvey@oliverwyman.com
JEFF YOUSSEF SENA GOKA
Partner Regional Grants & Programs Manager
Public sector, Middle East Sena.goka@ja-africa.org
Jeff.Youssef@oliverwyman.com
GREG RUNG
Partner
Financial services, Middle East
Greg.Rung@oliverwyman.com
334 APPENDIX Country level data
APPENDIX NAVIGATOR
Question Country level
To what extent do you agree with the following statement: “I have a positive opinion about the private sector’s contribution to my
country’s economy”
To what extent do you agree with the following statement: “I expect the private sector in my country to grow in the next 5 years”
Which type of employer do you see yourself working for in the near future?
To what extent do you agree with the following statement: “I aspire to start a business in my country in the future”
Which industries do you believe have the most potential to be beneficial for the growth of the private sector in your country?
In your opinion, what are the factors that may discourage youth from working in the private sector?
In your opinion, what are the key challenges facing youth who want to work in the private sector?
In your opinion, what are the most important skills that private sector employers in your country are looking for?
Which of the below skills do you believe you are very proficient or somewhat proficient in?
To what extent do you agree with the following statement: “My current education and skills need to be updated in the upcoming
years to adapt to ever-changing labor market requirements”
What do you believe provides the best preparation for the workplace?
To what extent do you agree with the following statement: “I am concerned about the impact of COVID-19 (coronavirus) on the
private sector in my country"
What worries you the most about the recent COVID-19 (coronavirus) outbreak?
35COUNTRY ANALYSIS Back to
navigator
Topic #1: Perception of the Private Sector
To what extent do you agree with the following statement: “I have a positive opinion about the private sector’s
contribution to my country’s economy”
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Strongly agree 45% 48% 46% 53% 32% 46%
Agree 33% 44% 36% 36% 31% 31%
Neutral 17% 5% 15% 7% 28% 17%
Disagree 4% 2% 2% 2% 7% 4%
Strongly disagree 1% 1% 1% 2% 3% 2%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
navigator
Topic #1: Perception of the Private Sector
To what extent do you agree with the following statement: “I expect the private sector in my country to grow in the
next five years”
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Strongly agree 47% 42% 48% 43% 44% 44%
Agree 38% 41% 41% 45% 37% 36%
Neutral 9% 13% 9% 9% 15% 13%
Disagree 5% 3% 2% 3% 3% 6%
Strongly disagree 1% 0% 0% 0% 1% 1%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
navigator
Topic #2: Future Employment Options
Which type of employer do you see yourself working for in the near future?
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Self-employed 57% 41% 43% 35% 45% 48%
Multinational
25% 42% 29% 58% 38% 36%
companies
Public sector 24% 38% 30% 31% 42% 11%
Medium – large
18% 16% 24% 14% 24% 17%
local companies
Non-profit sector 10% 16% 19% 20% 10% 19%
Start-ups 8% 21% 12% 14% 8% 13%
Family businesses 8% 6% 8% 5% 9% 9%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
navigator
Topic #2: Future Employment Options
To what extent do you agree with the following statement: “I aspire to start a business in my country in the future”
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Strongly agree 76% 73% 73% 66% 69% 77%
Agree 17% 18% 22% 24% 16% 16%
Neutral 6% 7% 4% 8% 10% 4%
Disagree 0% 2% 1% 1% 3% 1%
Strongly disagree 1% 0% 1% 1% 1% 1%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
navigator
Topic #3: Industries Driving the Private Sector
Which industries do you believe have the most potential to be beneficial for the growth of the economy
in your country?
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Agriculture, Forestry,
& Mining
83% 82% 66% 76% 65% 81%
Technology 29% 49% 32% 52% 38% 29%
Hospitality, Food,
Leisure & Travel
22% 39% 31% 29% 35% 33%
Education 20% 41% 27% 43% 39% 21%
Manufacturing
& Construction
22% 42% 33% 33% 26% 29%
Transport & Logistics 14% 16% 19% 26% 27% 18%
Healthcare 11% 30% 20% 29% 25% 16%
Media & Creative
Industries
10% 23% 17% 29% 24% 17%
Wholesale &
Retail Trade
17% 16% 20% 22% 20% 19%
Financial Services 13% 25% 17% 24% 21% 13%
Energy & Utilities 10% 25% 17% 27% 14% 19%
Communications 13% 24% 16% 23% 15% 13%
Real Estate 11% 27% 18% 21% 13% 11%
Professional Services
(Law, Consulting, 5% 10% 6% 8% 18% 7%
Tax etc.)
Other 2% 0% 1% 1% 2% 1%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
navigator
Topic #4: Key Deterrents and Challenges for Youth
In your opinion, what are the factors that may discourage youth from working in the private sector?
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Lack of job security 51% 57% 64% 68% 47% 54%
Lack of desirable
opportunities 46% 44% 41% 41% 57% 48%
for graduates
Uncompetitive
compensation 21% 31% 23% 41% 25% 27%
and benefits
Long working
15% 21% 14% 29% 14% 8%
hours
Other 7% 9% 5% 3% 8% 7%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
navigator
Topic #4: Key Deterrents and Challenges for Youth
In your opinion, what are the key challenges facing youth who want to work in the private sector?
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Lack of the years of
experience required 58% 53% 53% 54% 63% 53%
by the job
Shortage of
job opportunities
49% 51% 53% 48% 45% 58%
Lack of the skillset
required by the job
31% 42% 28% 46% 45% 30%
Lack of knowledge
about the available 30% 28% 25% 34% 41% 28%
job opportunities
Prevalence of
preferential treatment to 19% 30% 30% 50% 21% 30%
personal connections
Existing private
companies prefer foreign 19% 22% 19% 32% 22% 17%
talent over local ones
Family preference
to work in public sector
11% 13% 7% 8% 13% 7%
Other 3% 2% 2% 1% 2% 1%
None 0% 1% 0% 2% 1% 0%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
navigator
Topic #5: Perceived Skills Gap
In your opinion, what are the most important skills that private sector employers in your country are looking for?
Which of the below skills do you believe you are very proficient or somewhat proficient in?
Perceived skills gap matrix – ESWATINI
High
Leadership &
responsibility
Perceived proficiency (% share of respondents)
Flexibility & adaptability
Creativity &
Self-efficacy Communication innovation
Networking & team building
Business knowledge
Analytical & quantitative
thinking
Languages Data skills
High
Perceived importance (% share of respondents)
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108)
43COUNTRY ANALYSIS Back to
navigator
Topic #5: Perceived Skills Gap
In your opinion, what are the most important skills that private sector employers in your country are looking for?
Which of the below skills do you believe you are very proficient or somewhat proficient in?
Perceived skills gap matrix – GHANA
High
Leadership &
responsibility
Perceived proficiency (% share of respondents)
Self-efficacy Creativity &
Networking & team building
Flexibility & adaptability innovation
Communication
Analytical & quantitative
thinking
Business knowledge
Data skills
Languages
High
Perceived importance (% share of respondents)
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108)
44COUNTRY ANALYSIS Back to
navigator
Topic #5: Perceived Skills Gap
In your opinion, what are the most important skills that private sector employers in your country are looking for?
Which of the below skills do you believe you are very proficient or somewhat proficient in?
Perceived skills gap matrix – KENYA
High
Leadership &
responsibility
Perceived proficiency (% share of respondents)
Flexibility & adaptability
Self-efficacy Creativity &
Networking & team building innovation
Communication
Analytical & quantitative Business knowledge
thinking
Languages Data skills
High
Perceived importance (% share of respondents)
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108)
45COUNTRY ANALYSIS Back to
navigator
Topic #5: Perceived Skills Gap
In your opinion, what are the most important skills that private sector employers in your country are looking for?
Which of the below skills do you believe you are very proficient or somewhat proficient in?
Perceived skills gap matrix – NIGERIA
High
Leadership &
responsibility
Perceived proficiency (% share of respondents)
Self-efficacy Creativity &
Communication
Networking & team building innovation
Flexibility & adaptability
Analytical & quantitative
thinking
Business knowledge
Data skills
Languages
High
Perceived importance (% share of respondents)
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108)
46COUNTRY ANALYSIS Back to
navigator
Topic #5: Perceived Skills Gap
In your opinion, what are the most important skills that private sector employers in your country are looking for?
Which of the below skills do you believe you are very proficient or somewhat proficient in?
Perceived skills gap matrix – SOUTH AFRICA
High
Leadership &
responsibility
Perceived proficiency (% share of respondents)
Communication
Self-efficacy Creativity &
Flexibility & adaptability innovation
Networking & team building
Languages
Analytical & quantitative Business knowledge
thinking
Data skills
High
Perceived importance (% share of respondents)
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108)
47COUNTRY ANALYSIS Back to
navigator
Topic #5: Perceived Skills Gap
In your opinion, what are the most important skills that private sector employers in your country are looking for?
Which of the below skills do you believe you are very proficient or somewhat proficient in?
Perceived skills gap matrix – ZIMBABWE
High
Leadership &
responsibility
Perceived proficiency (% share of respondents)
Creativity &
innovation
Self-efficacy
Flexibility & adaptability
Communication Networking & team building
Analytical & quantitative
thinking
Business knowledge
Languages Data skills
High
Perceived importance (% share of respondents)
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108)
48COUNTRY ANALYSIS Back to
navigator
Topic #6: Workplace Readiness
To what extent do you agree with the following statement: “My current education and skills need to be updated
in the upcoming years to adapt to ever-changing labor market requirements”
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Strongly agree 71% 70% 61% 72% 74% 69%
Agree 23% 22% 31% 26% 19% 22%
Neutral 5% 8% 6% 1% 5% 7%
Disagree 1% 1% 1% 0% 1% 1%
Strongly disagree 0% 0% 1% 0% 0% 0%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
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Topic #6: Workplace Readiness
What do you believe provides the best preparation for the workplace?
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Training programs 36% 34% 38% 35% 37% 36%
Internships 36% 44% 36% 43% 30% 37%
Formal education 11% 15% 7% 11% 17% 9%
Mentor
11% 3% 15% 7% 11% 14%
relationships
Self-teaching 5% 3% 4% 4% 4% 2%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
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Topic #7: Impact of Covid-19
To what extent do you agree with the following statement: “I am concerned about the impact of COVID-19
(coronavirus) on the private sector in my country"
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
Strongly agree 70% 65% 63% 57% 65% 71%
Agree 25% 27% 28% 35% 25% 23%
Neutral 4% 4% 6% 5% 6% 5%
Disagree 1% 2% 1% 3% 3% 1%
Strongly disagree 0% 3% 1% 1% 1% 0%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%COUNTRY ANALYSIS Back to
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Topic #7: Impact of Covid-19
What worries you the most about the recent COVID-19 (coronavirus) outbreak?
ESWATINI GHANA KENYA NIGERIA SOUTH AFRICA ZIMBABWE
My country’s
32% 18% 29% 32% 32% 26%
economy
The global
38% 26% 23% 36% 21% 31%
economy
The health of my
9% 26% 21% 14% 17% 27%
family or friends
Future job
10% 11% 9% 8% 18% 6%
opportunities
My health 7% 10% 13% 5% 5% 4%
Other 3% 3% 3% 2% 7% 4%
My current job 2% 6% 3% 2% 1% 2%
Note: Eswatini (n=404), Ghana (n=116), Nigeria (n=287), Kenya (n=304), South Africa (n=808), Zimbabwe (n=623), Other (n=108) >=50% >=25%DISCLAIMER All rights reserved. This report may not be reproduced or redistributed, in whole or in part, without the written permission of Oliver Wyman and Oliver Wyman accepts no liability whatsoever for the actions of third parties in this respect. The information and opinions in this report were prepared by Oliver Wyman. This report is not investment advice and should not be relied on for such advice or as a substitute for consultation with professional accountants, tax, legal or financial advisors. Oliver Wyman has made every effort to use reliable, up-to-date and comprehensive information and analysis, but all information is provided without warranty of any kind, express or implied. Oliver Wyman disclaims any responsibility to update the information or conclusions in this report. Oliver Wyman accepts no liability for any loss arising from any action taken or refrained from as a result of information contained in this report or any reports or sources of information referred to herein, or for any consequential, special or similar damages even if advised of the possibility of such damages. The report is not an offer to buy or sell securities or a solicitation of an offer to buy or sell securities. This report may not be sold without the written consent of Oliver Wyman. Copyright © 2020 Oliver Wyman
READ OUR LATEST INSIGHTS ABOUT COVID-19 AND ITS GLOBAL IMPACT ONLINE
Oliver Wyman and our parent company
Marsh & McLennan (MMC) have been
monitoring the latest events and are putting
forth our perspectives to support you clients
and the industries you serve around the world.
The Coronavirus Hub will be updated daily as
the situation evolves. Visit our dedicated COVID-19 website
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