Your Supports January 2020 December 2020 - Holiday, Outing and Activity Booklet - Community Accessability
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Who is Community Accessability Inc.? Community Accessability Inc. was founded in 1998. We have 100 employees and utilise the contributions of over 270 volunteers to deliver our programs and services. We have offices in Wodonga, Shepparton and Wangaratta and offer services and programs via our 2 service arms to all Shires in the Hume Region and southern NSW. We provide a range of funded and un-funded services and work in partnership with community services, local governments and not for profit providers to assist individuals and groups in country Victoria. • Assisted Transport Service o Community Transport o Supported Transport o Information and Capacity o Accessible Vehicle Hire o Assisted Student Transport NSW • Your Supports Service o Community Based Support o Flexible Respite o Support Coordination o Home Based Assistance o Holiday and Leisure Activities o Short Term Accommodation o School Leaver Employment Support (SLES) Offices Contact Staff 7/67 Wigg St, 1300 704 530 Sharon Gleeson P.O. Box 1596 yscoordinator@gettingthere.net.au Taiya Fry Wodonga 49 Vincent Rd, 03 5721 3045 Bridget Hourigan Wangaratta amwang@gettingthere.net.au Danya Petersen 36 Welsford St, 03 5831 2959 Leanne Pattison Shepparton amshep@gettingthere.net.au Support 1300 704 530 Shawn Dromi Coordination ndis2@gettingthere.net.au Sage Mandich Activities 1300 704 530 Pauline Carroll Coordinator vfpwodonga@gettingthere.net.au 2
Your Supports Welcome one and all to Your Supports. Here at Your Supports, we have been working for nearly 3 years with participants to navigate their way through the National Disability Insurance Scheme (NDIS) and we know, even after all this time, that is can still be very confusing. This year we have started providing Your Support services in Shepparton and the Goulburn region. This region has just started rolling over to the NDIS and we know how challenging that can be so for those participants and families in the Goulburn region, please contact us if you have any questions about your plans or queries about how things work in the NDIS world. Our plan is to offer regular activities in the Goulburn region over time. As for our holidays and days trips, all participants, no matter where they live are welcome to join us on any outing that takes their fancy. Our holidays and day trip have a closing date for expressions of interest and it will say home many participants can attend. New to this year is DEPOSIT REQUIRED. Certain activities require us to purchase tickets for entry or flights etc many months before the activity, which cannot be returned. It creates difficulties when people cancel a few weeks prior and their seat can not be taken up by someone else. Your spot on an activity can only be confirmed once the deposit request has been paid. Remember, only put your name down for the activities and holidays that you really want to attend. 3
Costs and Fees D Day Trips 201ips 2017Day Trips 2017 All activities have 2 costs. 1. An Activity Fee (AF) o This is to cover the costs that are not included in the session fee i.e. entrance fees, travel, transport, accommodation, food, activity costs. The costs that are not covered by your NDIS Plan 2. A Session Fee (SF) o A number of hours to be claimed through your NDIS plan, under the following support item: - Assistance to access community, social and recreational activities If you do not have this support item or have insufficient funds to cover the session fee, please speak with local Your Supports Coordinator to discuss the options that are available. Below is an example of how the 2 costs are shown Activity AF SF Support Item Your_Day $5* 6 hours 1:3 ratio weekday 04 _136_0136_6_1_T Blokes Night $15* 4 hour 1:4 ratio Evening Wangaratta Friday 04 _137_0136_6_1_T Roar & Snore 10 hours 1:4 ratio Saturday Melbourne Zoo $380* & 04 _138_0136_6_1_T Sat & Sun in April 1:4 ratio Sunday 8 hours 04 _139_0136_6_1_T *The activity fee will vary depending on the activity. 4
Your _ Day Your Group Activity: We like to do things a bit differently. Instead of focusing on the same outing or activity for a period of time, we like to focus on a theme, with a variety of activities and opportunities being part of that theme. Our activities operate from 9.00am to 3.00pm but there are opportunities to only attend a half day. The one thing that all our activities have in common is that you will develop skills and achieve goals in a fun and supported group environment, both community and venue based. Themes run for a calendar year, but the activities themselves will change regularly and is done in consultation with our participants. Day Theme Theme Wangaratta Wodonga Monday Food & Fitness TBC Tuesday Creative Day TBC Wednesday Community Creative Day Thursday Your_Day Cooking & Community Friday Game Time Your Day Your _ Day: Your Day is an opportunity for participants to be part of an activity group, where they choose the activity or outing each week. Transport is available for participants if required or they can make their own way to and from our starting point, including using the local bus. If you have an idea about an activity or small group that you would like to develop with your friends and need some support to make it come to life, we would be happy to help you make it happen. 5
Day Trips – Let’s Go Below is a list of upcoming day trips for 2020 that are represented in this booklet. Activity Dates Dinner & Show Jan Bowling Trip to Wangaratta Various Dates Benalla Country Music Various Dates Nitro Circus 7th March Wangaratta Harness Racing 8th March Ability Festival – Melbourne April TBC Fishing Day 19th April Mansfield Zoo 2nd May Beatles Festival 14th June Netball in Melbourne Jun/Jul/AugTBC AFL in Melbourne Jun/Jul/Aug TBC Christmas in July 19th July Dinner & Show Aug TBC Henty Field Days Sept TBC Mystery Trip 7th November Violet Town Market 12th December Often, special opportunities arise for day trips that we are unable to plan for in advance, so if you are interested in being notified when something extra is happening, please provide us with your email address or check out our Facebook page and we will inform you when additional activities arise. 6
Activity & Date AF SF Support Item Dinner & Show 1:4 ratio Weekday $100 6 hours 04 _137_0136_6_1_T January TBC No limit on numbers Closing date – 2 weeks prior Join us for an evening out to enjoy the company of others and share in a great meal and a fantastic show. Transport, dinner and show included. (Additional transport cost may be required depending on location of venue) Activity & Date AF SF Support Item Benalla Country Music 1:4 ratio Sunday N/A 7 hours 16th February 04 _139_0136_6_1_T 19th April 17th May 21st June 16th August 15th November No limit on numbers Closing date 2 weeks prior Off to the Benalla Show Grounds where you will enjoy great music, line dancing, door prizes, raffles and more. Bring your own money for lunch, drinks, entry and raffle tickets. 7
Activity & Date AF SF Support Item Bowling in Wangaratta 1:4 ratio Saturday $60 5 hours 04 _138_0136_6_1_T 8th February 7th March 29th August 10th October 21st November No limit on numbers Closing date – 2 weeks prior It’s time for our Wodonga bowlers to catch up with your Wangaratta counter parts for a fun afternoon of everyone’s favourite activity. Let the games begin. Transport, bowling and dinner included. Activity & Date AF SF Support Item Nitro Circus 1:4 ratio Saturday $TBC 8 hours Saturday 7th March 04 _138_0136_6_1_T 12 Participants Only Closing date – 14th February This is it for all you adrenaline junkies and rev heads. It is motor cross madness with crazy stunts and huge jumps. You will be holding onto the edge of your seat all night. Transport and entry included. DEPOSIT REQUIRED Activity & Date AF SF Support Item Harness Racing 1:4 ratio Sunday $TBC 6 hours Sunday 8th March 04 _139_0136_6_1_T No limit on numbers Closing date – 14th February Here is your chance to watch the annual Wangaratta Cup first hand. Watching the trots is so exciting and you will be spell bound as the horses and their jockeys battle it out for the Trophy. Transport and entry included. 8
Activity & Date AF SF Support Item Ability Fest Melb 1:4 ratio Sunday $TBC 14 hours 04 _139_0136_6_1_T Sunday TBC April No limit on numbers Closing date – 6th March Ability Fest is an event organised by The Dylan Alcott Foundation & Untitled Group, that aims to use music as a platform to encouraging everyone – regardless of age, gender, disability or race – to come together in the celebration of live music. Transport and entry included LET’S PARTY. Activity & Date AF SF Support Item Fishing 1:4 ratio Sunday $45 6 hours 04 _139_0136_6_1_T Sunday 19th April No limit on numbers Closing date - 28th March So, who is going to catch the big one? We will fish at a local waterway which is yet to be decided. Transport, bait and BBQ lunch provided. BYO fishing rods or we can help. Activity & Date AF SF Support Item Mansfield Zoo 1:4 ratio Saturday $50 8 hours 04 _138_0136_6_1_T Saturday 2nd May 12 Participants Closing date – 11th April Who doesn’t enjoy visiting the Zoo? Here is your chance to get up close with the animals and enjoy spending time with your friends. Transport and entry included 9
Activity & Date AF SF Support Item Netball in Melbourne 1:4 ratio Saturday $TBC 12 hours May/June date TBC 04 _138_0136_6_1_T 8 Participants Closing date – TBC Here’s your chance to watch some of Australia’s greatest netballers compete against each other in Melbourne. Bring your best cheering voice. DEPOSIT REQUIRED Activity & Date AF SF Support Item AFL Game Days 1:4 ratio Saturday $150 14 hours or June/July/August 1:4 ratio Sunday 12 Participants Closing date - TBC Express your interest, and your team, to join us to watch a day game of AFL. We are planning on making 2 or 3 different trips during the season, to see various Victorian teams play. We won’t know the games or dates until the fixtures are released. DEPOSIT REQUIRED 10
Activity & Date AF SF Support Item Christmas in July 1:4 ratio Sunday $60 7 hours 04 _139_0136_6_1_T Sunday 14th July No limit on numbers Closing date – 19th June It’s time to put on those dancing shoe’s and boogie to the cool sounds provided by Stevie Bowen and his amazing playlist. As per usual, there will be great food, awesome raffle prizes and it will give you a chance to catch up with friends that you have met on holidays and activities but haven’t seen for a while and make some new one’s too. Activity & Date AF SF Support Item Dinner & Show 1:4 ratio Weekday $100 6 hours August TBC 04 _137_0136_6_1_T No limit on numbers Closing date – 2 weeks prior Join us for an evening out to enjoy the company of others and share in a great meal and a fantastic show. Transport, dinner and show included. (Additional transport cost may be required depending on location of venue) Activity & Date AF SF Support Item Henty Field Days 1:4 ratio Weekday $50 11 hours 04 _136_0136_6_1_T Wednesday ? Sept No limit on numbers Closing date – 28th August Yes, we are going to the Henty Field Days again. It was so popular last time, we thought we had better do it again. So come along and see all things machinery and farming. 11
Activity & Date AF SF Support Item Mystery Trip 1:4 ratio Sunday $60 6 hours 04 _139_0136_6_1_T Saturday 7th Nov No limit on numbers Closing date So where are we going this time? Come along and find out where we end up? Guarnteed fun for all. Transport, activities and lunch are all included. Activity & Date AF SF Support Item Violet Town Market 1:4 ratio Saturday $30 6 hours 04 _138_0136_6_1_T Saturday 14th Dec No limit on numbers Closing date – 23rd November Here is your last chance to get your Christmas shopping done at the wonderful Violet Town Market. Visit all the stalls and pick up a great gift or bargain. Like us on Facebook Did you know that we have a dedicated Facebook page! So, what do we put on it? We put photos from our holidays and activities so you can share them with your friends. We also put notices about upcoming holidays that may have a space to be filled and also just any general information that we think you may want to know about. So make sure you like us! Search VFP/Your Supports 12
Tell Us About It Share Your Idea’s With Us: At Community Accessability, we are well known for doing things a little differently and our motto is “it’s not that we can’t do it, but how can we do it”. So, if you have a great idea for a new service or a place to visit, make sure you pass it onto us. You never know where the next good idea will come from or where it will take you., Call your local Your Supports Office 1300 704 530, 03 5721 3045 or 03 5831 2959 Extra Support All our holidays, day trips and regular activities are priced based on a particular ratio, usually 1:4 or 1:5. For some participants, this level of support is not enough. If we determine that you need additional support, we will discuss this with you. If you want extra support, contact the Activities Coordinator to discuss you needs. Our aim is to ensure that everyone can attend our activities. 13
Holidays – Suitcase Travels Below is a list of upcoming overnight activities for 2020 that are represented in this booklet. Activity Dates Yarrawonga Weekend 1st Feb – 2nd Feb Geelong and Having a Say Expo 24th Feb – 28th Feb A League Soccer, Melbourne 7th Mar – 8th Mar One International Cricket, Sydney 12th Mar – 15th Mar Comicon Melbourne 4th Apr – 5th Apr Melbourne Theatre Weekend May TBC Melbourne AFL Weekend May TBC Yarrawonga Weekend 6th June – 5th June Gals & Guys Weekend 4th Jul – 5th Jul Singapore August TBC Melbourne AFL Weekend August TBC Melbourne NRL Weekend August TBC Melbourne show and City 20th Sept – 24th Sept Pacific Cruise October TBC Deni Ute Muster 2nd Oct – 4th Oct Jinderbyne 16th Nov – 20th Nov Melbourne Shopping Weekend Nov TBC Carols by Candlelight Rehearsal 23rd Dec – 24th Dec Remember, only put your name down for the holidays that you really want to attend. 14
Activity & Date AF SF Support Item Yarrawonga 1:4 ratio Saturday $350 11 hours 04 _138_0136_6_1_T Sat 1st Feb - Sun 2nd Feb & 4:1 ratio Sunday 9 hours 04 _139_0136_6_1_T 12 Participants only Closing date – 16th December Let’s spend a weekend in Yarrawonga while the weather is still warm and make the most of Lake Mulwala and all the fun water activities that are on offer, including Aquazone. Don’t forget to bring your bathers, a towel and sunscreen. Activity & Date AF SF Support Item Explore Geelong 58 Hours 1:4 ratio Weekday Mon 24th Feb – $TBC & 04 _136_0136_6_1_T Fri 28th Feb 12 hours 4:1 ratio Evening 04 _137_0136_6_1_T 12 Participants only Closing date – 1st February Let’s enjoy everything Geelong has to offer; wonderful coast line, great shops, great food and the biggest water park in Victoria. This time we will also attend some of the activities at the Having a Say conference. The Having a Say conference is a place where people can speak up and have their voices heard, be respected and empowered and it's a lot of fun. So let’s have a great time together. 15
Activity & Date AF SF Support Item A League Soccer 1:4 ratio Saturday 11 hours Sat 7th Mar – $400 04 _138_0136_6_1_T Sun 8th Mar plus & 1:4 ratio Sunday ticket 9 hours 04 _139_0136_6_1_T 12 Participants only Closing date – 15th February Melbourne Victory versus Sydney FC. Who is going to win? Bring your best cheering voice and enjoy the spectacle that is A League Soccer. Game doesn’t start till 7.30pm so we will have a look around Melbourne too. DEPOSIT REQUIRED Activity & Date AF SF Support Item One Day 27 hours 1:4 ratio Weekday International Cricket $TBC & 04 _136_0136_6_1_T in Sydney 16 hours 1:4 ratio Saturday & 04 _138_0136_6_1_T Thurs 12th Mar – 10 hours 1:4 ratio Sunday Sun 15th Mar 04 _139_0136_6_1_T 12 Participants only Closing date – 10th February It’s time to take a road trip to the Sydney Cricket Ground to see Australia take on the Kiwi’s as part of the Gillette One Day International Series. The game is on the Friday and then we will take a slow drive home to do some sightseeing on the way back. So, Cm’on Aussie. DEPOSIT REQUIRED 16
Activity & Date AF SF Support Item Supanova 1:4 ratio Saturday 16 hours Comicom - Melb $400 04_138_0136_6_1_T Sat 4th Apr- plus 1:4 ratio Sunday ticket 12 hours 04_139_0136_6_1_T Sun 5th Apr 8 participants only Closing date – 1st March For all you Marvel and DC Comic Book fan’s, Sci-fi fans and those who like to dress up as characters or are seriously into gaming, then this is the one for you. We will head down early Saturday Morning and return home late Sunday so you can get the full experience of Supanova Comicon and Gaming. Who knows who you will get to meet! DEPOSIT REQUIRED Activity & Date AF SF Support Item Melbourne Theatre $400 16 hours 1:4 ratio Saturday Weekend May plus & 04 _138_0136_6_1_T theatre 9 hours 1:4 ratio Sunday ticket 04 _139_0136_6_1_T 12 Participants only Closing date – TBC We will spend the weekend in Melbourne and see a live show and enjoy some wonderful food. We can’t name the show yet, so put your name down and we will let you know more when we have the information. DEPOSIT REQUIRED 17
Activity & Date AF SF Support Item AFL Weekend’s 1:4 ratio Saturday $400 16 hours 04 _138_0136_6_1_T August and May plus TBC & 1:4 ratio Sunday ticket 9 hours 04 _139_0136_6_1_T 12 Participants only Closing date – TBC We will stay overnight in Melbourne and watch a Victorian team play at their best. Who will be playing; we will not know until the fixtures come out! We try and see different teams each time, so when you express your interest to attend, make sure you let us know your favourite team. We will provide you with more information when it comes to hand. Activity & Date AF SF Support Item Yarrawonga 1:4 ratio Saturday $350 14 hours 04 _138_0136_6_1_T Sat 6th June - Sun 7th June & 4:1 ratio Sunday 8 hours 04 _139_0136_6_1_T 16 Participants only Closing date – 10th May Let’s enjoy a weekend away. It may not be warm but it will still be great fun. We will go out for dinner to either Club Mulwahla or the Mulwahla Ski Club. There is always something to do in Yarrawonga, not to mention the great shopping. 18
Activity & Date AF SF Support Item Gals & Guys 1:4 ratio Saturday $350 13 hours Weekend Away 04 _138_0136_6_1_T Sat 4th Jul – & 1:4 ratio Sunday 8 hours 04 _139_0136_6_1-T Sun 5th Jul 12 Participants only Closing date – 10th June The feedback we had last year from this event was so good, we decided to definitely do it again. Gals and guys will be doing their own things during the day and then everyone will meet up for dinner somewhere special. Where will it be this year? You will just have to wait and see! Activity & Date AF SF Support Item Singapore 1:4 ratio Weekday TBC August TBC TBC 04 _136_0136_6_1_T 1:4 ratio Saturday TBC 04 _138_0136_6_1_T 1:4 ratio Sunday TBC 04 _139_0136_6_1_T 12 Participants only Closing date – TBC So, where do you start. Singapore is known for some of the best street food in the world, so make sure you bring your stomach. It also known as one of the cleanest cities and has some great attractions, including the vertical gardens. Even the airport is something special. What’s not to love. Here is your opportunity for an Asian adventure. P.S. the shops are pretty cool too. Passport Required DEPOSIT REQUIRED 19
Activity & Date AF SF Support Item NRL Weekend 1:4 ratio Saturday $400 16 hours 04 _138_0136_6_1_T August TBC plus & 1:4 ratio Sunday ticket 9 hours 04 _139_0136_6_1_T 12 Participants only Closing date – 4 weeks prior This is a first for us, going to see the NRL. We will stay overnight in Melbourne and watch the Melbourne Storm pounce the opposition. As yet, we don’t know who that team will be, so we will provide you with more information when it comes to hand. DEPOSIT REQUIRED Activity & Date AF SF Support Item Melbourne Fun 1:4 ratio Weekday $1000+ 65 hours 04 _138_0136_6_1_T Sun 20th Sept – Thurs 24th Sept & 1:4 ratio Sunday 11 hours 04 _139_0136_6_1_T 12 Participants only Closing date – 22nd August Leaving on Sunday morning, we will travel to Melbourne and have a look around the city, and see whats happening in Federation Square. During the next few days, we will go to the Melbourne Show for some fun and excitement and see some other great Melbourne attractions. We will enjoy going out to dinner and shop till we drop. 20
Activity & Date AF SF Support Item Pacific Cruise TBC 1:4 ratio Weekday October TBC $3000+ 04 _136_0136_6_1_T 6-9 nights TBC 1:4 ratio Saturday 04 _138_0136_6_1_T TBC 1:4 ratio Sunday 04 _139_0136_6_1_T Unlimited numbers Closing date – TBC Well, it has been a few years since we last went on a cruise and everyone enjoys them so much, so we thought it was time. We will be travelling through some beautiful Pacific Islands including stopovers where you can do some sightseeing and pick up some unique gifts. Everyone loves to cruise and there is always something to do and someone new to meet. Passport required. DEPOSIT REQUIRED Activity & Date AF SF Support Item Deni Ute Muster 32 hours 1:4 ratio Weekday $TBC Fri 2nd Oct – & 04 _136_0136_6_1_T Sun 4th Oct 1:4 ratio Saturday 16 hours 04 _138_0136_6_1_T & 1:4 ratio Sunday 7 hours 04 _139_0136_6_1_T 12 Participants only Closing date – 21st August What else is there to say but LET’S PARTY. What an adventure it will be. Great fun, great music, great utes. DEPOSIT REQUIRED 21
Activity & Date AF SF Support Item Jinderbyne 1:4 ratio Weekday $1000+ 70 hours 04 _136_0136_6_1_T Mon 16th Nov – Fri 20th Nov & 1:4 ratio Evening 12 hours 04 _137_0136_6_1_T Unlimited numbers Closing date – 20th October Visit Thredbo and ride the chairlift to the lookout for Mt Kosciusko, Australia’s tallest Mountain. Experience everything that Jindabyne has to offer, including fantastic fishing on the Lake, visiting shops and eateries. Enjoy a trip to Charlottes Pass and Cooma and experience the wonders that is the Snowy Mountains region. Activity & Date AF SF Support Item Melbourne 16 hours 1:4 ratio Saturday Shopping Weekend $400+ & 04 _138_0136_6_1_T November TBC 9 hours 1:4 ratio Sunday 04 _139_0136_6_1_T 12 Participants only Closing date – 4 weeks prior We will spend the weekend in Melbourne and shop till we drop, just in time to get all you Christmas shopping done. Hopefully the Myer windows will be open so we can visit. So many palces to shop and so little time, where do we start. 22
Activity & Date AF SF Support Item Carols by Candlelight 1:4 ratio Evening $TBC 14 hours 04 _137_0136_6_1_T Rehearsal – Melbourne Wed 23rd Dec – 1:4 ratio Weekday 7 hours Thurs 24th Dec 04 _136_0136_6_1_T 12 participants Closing date – 25th November Here is your opportunity to watch the stars of Melbourne’s Carols by Candlelight, practice their performances the day before the big event at the Myer Music Bowl. When you watch on Christmas Eve you can say, I saw that! We will get to town a bit early for a look around. Transport and accommodation included. DEPOSIT REQUIRED What’s coming up in 2021? We like to plan ahead, so below are some big ideas for 2020. Let us know if they are of interest to you. Tamworth Country Music 6 – 9 nights Festival - January Disneyland - May 10 - 12 nights Perth - Sept 6 - 7 nights 23
One to One Holidays We have been supporting people to achieve their dreams of holidays for a long time (nearly 20 years) and we not only deliver group holidays, we also help individual participants to have the experience of a lifetime, in a one to one setting. That trip may be local, interstate or overseas, it’s your choice and we have delivered them all. Everyone has their own idea of what a great holiday is, so we are happy to help you to book that holiday of a lifetime and provide you with the appropriate support to ensure you achieve your goals. Our experience in what we have delivered over the years is second to none and we are here to help you. Contact your nearest Your Supports office for more information and we will help you to get on your way. Getting Together All regular activities are charged using the 1:3, 1:4 and 1:5 support item, which is stated under the Session Fee for each activity. If you require additional support to attend, then 1:1 support is available which will be charged under the relevant NDIS costings Something new for Wangaratta! Friday Night Fun (FNF) offers an opportunity for people to catch up with friends and do something fun. Well we thought it was now time to offer FNF in Wangaratta. How it works is you will register your name at the Wangaratta Office and you will be sent a calendar of events for each term. It will tell you when, where, what and how much and then you just choose what you want to attend. Its that simple. So if this is of interest to you, contact the office 24
Activity Office Day Saturdays Ten Pin Bowling Wangaratta fortnightly Ten Pin Bowling Wodonga Tuesdays Indoor Cricket Wodonga Thursdays Pub and Pool Wangaratta Monday Friday- twice Friday Night Fun Wodonga monthly Friday- twice Blokes Night Wangaratta monthly Friday- twice Friday Night Fun Wangaratta monthly Activity AF SF Support Item Ten Pin Bowling – $14 2 hours 1:5 ratio Saturday Wangaratta Saturday 04 _143_0136_6_1_T Fortnightly on a Saturday from 3.45pm until 6.00pm @ the Wangaratta Bowl. Followed by dinner at the Wangaratta Club 6.00pm – 7.00pm (optional and an additional cost. If support is required to enable you to attend the meal, an additional hour of support will be charged). Recommences 25th Jan. Activity AF SF Support Item Ten Pin Bowling – $15 2 hours 1:5 ratio Weekday Wodonga Tuesday 04 _141_0136_6_1_T When: Every Tuesday at the Wodonga Bowling Centre Time: Starting at 6.00pm . Recomences 14th Jan 25
Activity AF SF Support Item Pub & Pool – $5 2 hours 1:4 ratio Evening Wangaratta 04 _138_0136_6_1_T As many games as you can play plus soft drink. Where: Town & Country Tavern, Wangaratta. When: 1st & 3rd Monday of the month. Time: 7pm to 9pm. Recommences 3rd Feb Activity AF SF Support Item Friday Night Fun $20* 2 or 3 1:4 ratio Weekday hours 04 _136_0136_6_1_T Twice a month we will get together and enjoy what our local area has to offer. We may go out to dinner, the movies, BBQ’s, video and food nights and lots of other activities. So come along and make new friends and join in the fun. Who knows, sometimes Wodonga and Wangaratta may meet up half-way to have some fun. Recommences 7th Feb *The activity fee will vary depending on the evening’s activity. Activity AF SF Support Item Blokes Night $15* 4 hours 1:4 ratio Evening Wangaratta Friday 04 _137_0136_6_1_T Join us for a regular bloke only catch up with a night of footy, fun and fabulous food. Friday nights will focus on cooking together, catching up with friends, checking out the footy and having a chuckle. When: 1st & 3rd Friday of each month Where: Our Wangaratta office, 49 Vincent Rd. Time: 5.30pm – 9.30pm Recommences 31st Jan * The activity fee will vary depending on the evening’s activity. 26
Activity AF SF Support Item Indoor Cricket $15 $10 or 1:4 ratio Weekday 1 hour 04 _136_0136_6_1_T An exciting program that encourages team play and exercise. Where: Major League Indoor Sports Centre Albury. When: Thursdays @ 5.15pm For those who attend our regular activities, the pricing will be changing for 2020. You will receive a letter from the Activities Coordinator before the end of the year explaining the changes. How to Book First, you need to become a member of Your Supports. 1. Contact us on 1300 704 530 to arrange an interview time to discuss your needs and to register you with our service. This interview will include an assessment of personal needs and should take place with your family/carer/ support person or friend if you require their attendance. 2. Once registered, you can choose an activity from our Activities Booklet. 3. We request that participants attend a day outing or regular activity before attending a holiday, so you can get to know us. 4. You can apply in person, ring the office, or email us to register your activity choice. We often have more people wanting to attend than we have places, so not everyone will get to go. Below you will see more information about how we choose who goes. 5. You will need to pay for all outings and overnight activities in advance. We will send you an invoice saying how much to pay 27
and when. If you are using you NDIS plan to cover the Session Fee, we will complete a Service Agreement with you (if you don’t already have one) and then we will withdraw the agreed funds after the outing or activity. 6. For Holidays & Weekends, you will need to pay a deposit, once a place has been allocated to you. The deposit will secure your place. 7. We will send you an invoice with the total amount you owe. We are happy for you to pay this invoice off over time. 8. So we always have enough room, don’t attend activities without booking. Terms and Conditions Other things to know: Refunds: • If the trip is cancelled, you will receive a full refund. • If you give us plenty of notice before departure, and we are able to find another participant to take your place, you will only be charged changes of names on travel documents i.e. airline tickets. • If you need to cancel due to sickness or family tragedy, refunds are at the discretion of the General Manager less any upfront costs that we have been required to make and cannot cancel i.e. entrance and airline tickets,. • We will not refund for someone who just doesn’t show up. Selection: One of the outcomes of Your Supports is to assist people to make good friends and enjoy social opportunities. We also have limited numbers that we can take on each outing. To ensure that participants get the chance to enjoy a variety of activities we have a selection process for holidays and weekends away. 28
How we decide on the participants: 1. We make a list of those people interested then we review the list and decide on places. 2. In this review, we evaluate, has the person been on a holiday with us recently, does the holiday suit the individuals mobility and abilities, have we got a good gender balance for the group, will the group work well together and are the accommodation and facilities suitable for your needs. 3. We will then let you know if you have a place or not and then you need to pay the deposit to secure your spot. We do have a waiting list for most holidays and day trips, in case someone drops out. 4. If you would like to know why you did not get a place, please contact the Coordinator, who will explain our decision to you. 5. You are also welcome to complete a Service Commitment Feedback Form, which we can send to you. How we decide on the staff who will be attending: Similar to participants, staff are asked to express their interest in supporting a holiday. We have a small number of staff who regularly attend outings and holidays and usually act as the senior staff member. In deciding which of these will attend, we look at interests, availability, personality mixes, gender balance and support skill requirements. When allocating additional staff, we consider the same criteria and we try and take into consideration our participants suggestions. Unfortunately, on a group outing or holiday we are not always able to cater to everyone’s wishes so the final decision is made by the Activities Coordinator, in consultation with the Operations Manager. In the instance of a one to one holiday or a purpose designed holiday, the participants wishes in regard to staffing are paramount. 29
Illness and Injury: If you become ill or injured during the activity, we will have a qualified First Aid officer to assist you. Holiday and activity contracts ask for your consent to source medical attention if required. If you require medical assistance, it will be provided as soon as possible and either a staff member or a volunteer will remain with you until your condition is established and treatment is given by a qualified First Aider or medically trained person. Your contact person will be told what is happening as soon as it is practicable. If inappropriate behaviour takes place during a Your Supports event, it is the initial responsibility of the activity staff member to address the situation and determine the action to be taken. As required, volunteers will be directed by the coordinator. If you are unable to continue on the activity due to Injury, ill health or continued inappropriate behaviour, arrangements for your care and travel arrangements will be discussed with your contact person and put into place. The cost of returning you will be negotiated between Your Supports and your contact person. Your Supports recommends that everyone carries their own Medicare Card, private insurance card or other cards that can assist with securing appropriate and swift medical assistance while travelling with us. Ambulance cover is recommended for all participants 30
Feedback We love to hear from our participants about their experiences, whether they are positive or negative. For overnight activities, participants are asked to commence a survey as they are leaving and to complete it on their return. Your feedback helps is to continue delivering the best services possible. All other participants are welcome to raise any issues regarding the services we provide, so please speak to your local service coordinator or contact the General Manager at our Wodonga office on 1300 704 530 or complete the feedback form contained in this booklet. If you need extra help to make your complaint, you can ask a friend or relative to help you or you can contact an advocacy service. You will not be disadvantaged by raising your issues. NDIS Quality and Safeguards Commission Phone: 1800 035 544 Website: www.ndiscommission.gov.au Email: contactcentre@ndiscommission.gov.au RDAS – Regional Disability Advocacy Service. Phone: (02) 6056 2420 or 1300 886 388 Email: admin@rdas.org.au Website: www.rdas.org.au R.I.A.C (Rights, Information, Advocacy Service) Phone: 03 5822 1944 Website: www.riac.org.au 31
Our Service Commitment is our promise to all Community Accessability Inc. service users that we will: ✓ Make it easy for you to contact us ✓ Help you to apply for or use our services ✓ Tell you about your rights and responsibilities ✓ Arrange for an interpreter or other language services, if you need this ✓ Do the things we say we will do, like getting back to you when we say we will ✓ Be polite and respect your views, opinions and personal circumstances such as your culture, family situation, age, gender, disability, faith, sexual orientation or gender identity ✓ Protect your personal information and only use it for the right reasons ✓ Tell you if you are not eligible for a service or if there is a waiting list ✓ Provide you with advice on other support that may be available ✓ Give you opportunities to be involved in decisions about the services you access, and support you to have a say ✓ Tell you about any decision that affects you and the reasons for our decision ✓ Tell you how you can ask for our decision to be reviewed. ✓ Tell you how you can make a compliment, complaint or suggestion. If you have any feedback for us, please remove the attached form from this booklet and return it to our Head Office: Please include the following information: • Your Name • Contact Details You can send it by post, by hand or by email to info@gettingthere.net.au 32
Service Commitment Feedback Form Your Feedback: Date: / / 33
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My Notes and Wishlist: 35
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