Your guide to the year ahead: 2022 HR
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Your guide to the year ahead: 2022 HR Outlook 2 Your guide Whilst we all hoped that 2021 would see us return to normality, it wasn’t quite as pandemic-free as we would have liked - or at all for that matter. to the year As HR leaders, you’ve supported your employees as they’ve adapted to long-term ahead: working from home, venturing back into the office and dealing with the ongoing effects of the pandemic. 2022 HR We understand that this ever-changing world can be tricky to navigate from a people management perspective, especially when your staff aren’t necessarily Outlook in one place. We’re here to guide you through this new landscape and navigate challenges such as flexible working and post-pandemic recruitment, so you can focus on the health and happiness of your employees. In this 2022 HR Outlook, we’re taking a look at the key workplace trends that are generating a buzz, what challenges and opportunities they present, and how you can address these as part of your HR strategy for the new year.
Your guide to the year ahead: 2022 HR Outlook 4 The Great Reshuffle 42% of Irish workers intend Why are workers leaving their jobs? on resigning within the A recent study by Personio showed that 50% of respondents who were planning to quit their jobs wanted next 12 months. 10 to do so because of a reduction in benefits, a worsening 11 work-life balance or a toxic workplace culture. The Great Resignation has been generating a buzz amongst the But resignations due to bad environments and poor HR, business and recruitment industries recently – but what is it? handling of the pandemic aren’t the only reasons why What started off as the Great Resignation – a mass exodus of people are leaving – they’re reconfiguring what their careers workers leaving their positions – has turned out to be the Great look like. Many workers are choosing to leave in Reshuffle. Instead, people are taking the opportunity to pursue order to pursue paths such as: other career paths and jobs, which can have confusing and difficult - Sabbaticals, early retirement or dropping consequences for HR and hiring managers. What can you expect out of the workforce for caring responsibilities. from this trend and, more importantly, how can you prepare your business for frequent hires and losses? - Wellbeing reasons, including crafting careers that are a better fit with their lives – like becoming self-employed. - Leaving to pursue better positions (a higher salary, more benefits and flexible work) as the world recovers economically from the pandemic.
Your guide to the year ahead: 2022 HR Outlook 5 How could the Great Reshuffle affect hiring plans in 2022? HR leaders are all asking the same question: will the Great Reshuffle continue into 2022? The outlook is yes – with the global economy gaining traction after the ups and downs of the pandemic, it’s likely that job-hopping is here to stay for the near future. However, it’s not all bad – you can use this as an opportunity 2022 2022 2022 2022 to bring positive change to your hiring processes, workplace culture and how you invest in your employees. So, what are the key takeaways from the Great Reshuffle to keep in mind in 2022? 2022 2022 2022 2022 - Make the most of flexibility – Remote and hybrid working means that employees have access to more jobs and, crucially, employers can attract a wider talent pool. Plus, this is the most valued benefit for Irish workers. - Invest in your people - Salaries in certain sectors of the Irish jobs market are 2022 2022 2022 2022 expected to increase by between 5 and 10 per cent in 2022, with increases of 15-20 per cent likely for some in-demand niche skills. 12 - Offer choice to your employees – Throughout the pandemic, employees have realised that they have the power of choice, and they value this highly. 2022 2022 2022 2022 - Focus on benefits – 65% of decision makers are increasing employee benefits investment in 2022 to support an exceptional employee experience. 13
Your guide to the year ahead: 2022 HR Outlook 7 Diversity and Inclusion Diversity and inclusion are part of the fabric of our society and are more than expected in the workplace. As you’ll know, valuing everyone in your business as an individual is key to good people management and is also a top priority for many organisations, including LinkedIn. We spoke to Carol Wallace, Director of Compensation and Benefits EMEAL at LinkedIn, to get her take on this topic: “Our number one talent priority is our commitment to Diversity, Inclusion and Belonging (DIB’s). We want to ensure LinkedIn is a place that diverse talent wants to come to, a place they want to stay and a place they can develop and grow and do their best What is diversity of thought? work. We are investing in growing our managers’ ability to lead with inclusion, hire with inclusion and grow with inclusion Although diversity has topped most employers’ agendas over the last few years, it has a place in whilst building and fostering a truly inclusive culture.” business that goes beyond demographics – it’s called diversity of thought. Often slipping under Carol Wallace the radar, cognitive diversity and neurodiversity Director of Compensation and champion the benefits of hiring people who Benefits EMEAL at LinkedIn. approach intellectual activities differently, such as making associations, drawing conclusions and problem solving.
Your guide to the year ahead: 2022 HR Outlook 8 Cognitive diversity Why is diversity of thought Higher skill level vs neurodiversity important for people 51% of neurodiverse people management? say that their skills are higher Cognitive diversity recognises the value of than their job requires5 combining different people from a wide Diversity of thought can add huge value range of backgrounds in a team.1 to organisations, but unfortunately many businesses don’t prioritise it. Companies Neurodiversity describes the variation in often hire in their own image, sometimes Leading change human neurocognitive functioning and due to C-suite preferences, meaning that Over 40% of autistic behaviour. Examples include autism, adults are unemployed6 unconscious bias can stretch to dyslexia and Tourette syndrome.1 personality types.2 Cognitive diversity has been shown to Workplace harmony increase team innovation by 20% 3, and it It’s beneficial for employee can generate better performance during wellbeing and engagement uncertain and complex situations.4 Other reasons why a cognitively diverse workplace can be beneficial include: Business benefits Hiring people who think differently contributes to better decision making
Your guide to the year ahead: 2022 HR Outlook 9 How IBM is welcoming a neurodiverse workplace IBM are spearheading the charge for a more inclusive workforce by welcoming more neurodiverse employees into their teams. In 2017 two IBM employees, Paul Austin and Andrew Williams, were inspired to drive the initiative to expand hiring of neurodiverse candidates after hearing fellow IBMers express concern about the future of work for their autistic children. They partnered up with the Specialisterne Foundation, which works with companies around the world to successfully bring neurodiverse candidates on board. The results of this were the IBM IGNITE Autism Spectrum Disorder program and the ND@IBM community. Many neurodiverse people previously struggled to get through the standard hiring process, so IGNITE was launched to help transform spectrum talent by employing them locally. The ND@IBM group now has over 1,400 members, comprised of global neurodivergent employees and allies. Moving forward, IBM’s Global Disability and Inclusion Leader, Diane Delaney, has put together a two-year plan to hire neurodivergent employees in various locations around the world, including Australia, Brazil, Canada, Mexico, the UK and the US.6 IBM aren’t alone in recognising that bringing people who see, understand and think about the world differently can positively impact decision-making in their business. The US Army champions cognitive diversity as a tool for gaining a competitive advantage – they believe that innovation comes from the ability to question norms.
Your guide to the year ahead: 2022 HR Outlook 10 The future Prioritise building a sense of psychological safety4 - This is the belief that of diversity 1 employees will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. of thought As you set your diversity and 2 Mix up roles to avoid role stagnation7 - Allow participants to hear fresh ideas and stimulate innovation by letting people speak who usually wouldn’t have input. inclusion goals for 2022, how can you ensure that your business is a positive, inclusive environment Build relationships between other teams, departments and companies - for new and current staff? 3 By exploring how others face similar challenges, it’s possible to see the strengths and weaknesses of their methods. 4 Create space for innovation - Build programs and workshops to encourage listening to others and acknowledging alternative perspectives. Identify opportunities - Measure the cognitive diversity within your 5 company to help you identify gaps in your workforce and how you can encourage diverse hiring.
Your guide to the year ahead: 2022 HR Outlook 11 Hybrid Working 3
Your guide to the year ahead: 2022 HR Outlook 12 Nearly two years on from the start of the pandemic, no one could’ve predicted the effect of remote and hybrid working on businesses and employees. As HR leaders, you’ve adapted to government guidelines and your business’ best practises to ensure that your staff have felt safe and comfortable, wherever they work. With many companies confirming that flexible working methods are here to stay for 2022, what predictions are other businesses “Hybrid working presents a great making, and how are they approaching this topic? opportunity to find the balance we are all seeking, giving us more flexibility and choices. As we shape and realise our hybrid model in 2022, we recognise that this will be a new way of working for all of us”. Lynsey Perdisatt Head of Future of Work at Irish Life
Your guide to the year ahead: 2022 HR Outlook 13 Why is flexibility important for the modern workforce? Irish Life Health conducted research to understand how Irish employees want to work in 2022, and here’s what they said: 58% 77% 60% 70% said that the most important want a mix of face-to-face would return to their said ‘opportunities to socialise benefit to them was having and remote working8 workplaces simply to with colleagues’ would get flexible working hours/days ‘escape the home office9 them back to office9
Your guide to the year ahead: 2022 HR Outlook 14 Expert insight “Our employees have told us that they like being in the office sometimes but not all the time. We want to lead with trust and flexibility through our hybrid working and remote roles so we can all do our best work where it works best for us and our teams.” Carol Wallace Director of Compensation and Benefits EMEAL at LinkedIn “2022 is when we are looking forward to reconnecting in person and re-establishing our opportunities to network, collaborate, create and learn on site. We are a multi-generational workforce and recognise that returning to the office brings excitement for some and trepidation for others. That’s why we’ll closely monitor emerging market trends and best practices around this, benchmarking and challenging ourselves, and bringing in fresh external perspectives where that makes sense.” Lynsey Perdisatt Head of Future of Work at Irish Life
Your guide to the year ahead: 2022 HR Outlook 15 The relationship between hybrid working and company culture “Engagement will be different in a hybrid world, so it won’t be just more of As a HR leader, it’s your responsibility to ensure that employees feel comfortable, happy and safe in their working environments the same. We will need to reassess how – whether that’s their homes or in the office. Businesses are still we reach our people, sense check and learning what method of working is best for them and what is hear their feedback in the hybrid world preferred amongst their employees. So, how can you prepare of work. We have lots of joint learning your business for a new year of flexibility? and experimentation ahead of us and see 1. Keep engagement levels high - Create opportunities to our hybrid model enhancing the overall network, collaborate, create and learn on-site and virtually, employee experience at Irish Life. Aligned so people feel connected with their colleagues. to this is our plan for building a shared 2. Emphasise balance - Use hybrid and flexible working vision for our office that reflects the as opportunities to encourage a better work-life balance important role it plays in supporting our amongst your employees. new ways of working.” 3. Have a clear message about the purpose of your office - Employees may be reluctant about a return to the office, whether that’s from a safety perspective or perhaps they Lynsey Perdisatt prefer being at home. Head of Future of Work at Irish Life We spoke to Lynsey Perdisatt, Head of Future of Work at Irish Life, to ask her opinions on maintaining positive engagement despite employees being scattered across the country:
Your guide to the year ahead: 2022 HR Outlook 16 Health and Wellbeing 4
Your guide to the year ahead: 2022 HR Outlook 17 Health and Wellbeing As HR leaders, you’ll know that employee wellbeing is more than just a trend The importance of health and – with increased awareness, adoption and higher workplace expectations, many wellbeing support in the workplace people want to see their employers putting health and wellbeing measures in place. Our research found that this is particularly important for younger Irish workers, with 58% of Irish workers expect their 80% of Gen Z expecting better health and wellbeing supports from employers. employer to provide better health & wellbeing supports. This increases to Employee wellbeing once involved providing a good office chair and ventilation 67% for those who are hybrid working8 – today, it’s expanded beyond physical comfort to focus on building a culture of holistic wellbeing including emotional, financial, social, career, community and purpose. At the heart of this is the growing need for flexibility – hence why 51% of Irish workers said that many businesses are implementing permanent hybrid working measures. having access to health and wellbeing supports would bring them back to the office8 “We have reimagined our health insurance benefit in Ireland for 2022. In conjunction with Irish Life Health, we have prioritised preventative lifestyle, wellbeing and mental health benefits. This approach is a new way of looking at health cover: traditionally 70% of companies say health cover is there to utilise when something goes wrong. We want our employees they’re taking action to help (and their families) to live well now and have access to great benefits that support employee mental health14 their health and wellbeing all the time – not just when something goes wrong.” Carol Wallace Director of Compensation and Benefits EMEAL at LinkedIn
Your guide to the year ahead: 2022 HR Outlook 18 Sarah Kerrigan, Health & Wellbeing Consultant at Irish Life predicts some of the trends you can expect to see in 2022: 1. Many organisations will be looking beyond traditional wellbeing Questions to ask your employees programmes and trying to find new ways to engage and about wellbeing in the workplace support employees. For example, our client Johnson & Johnson have included gardening as part of their wellbeing programme To gain an accurate insight into how your employees to promote community, environmental wellbeing and self-care. feel about the health and wellbeing supports that you provide, the best thing you can do is ask them. 2. There will be a continued focus on mental health in 2022 Here are some example questions to help you open as employees continue to navigate the unknowns of the the conversation: ongoing pandemic. Much of our wellbeing activity will be focussed on minding your mental health. Our MyMind Matters • Does our culture sufficiently encourage health and Challenge on MyLife for example is not about counting wellbeing support? steps or tracking exercise, but encouraging people to take 30 minutes to read, meditate, listen to a • Do you feel that your job offers you enough flexibility to podcast – whatever helps them to de-stress. maintain positive wellbeing at work? 3. CSR – many companies will be linking their wellbeing • Are you happy with the number of wellbeing-related benefits programmes back to their CSR initiatives or vice versa. that we offer? If not, what kind of benefits would you like to see? Our annual WorkLife Challenge encourages employees to get active while also being in with a chance to win a donation for their nominated charity. It’s a win-win for both the employee and the charity!
Your guide to the year ahead: 2022 HR Outlook 19 Guiding you through the changing workplace Wouldn’t it be nice to know what’s round the corner for your business in 2022? Imagine having clear and actionable information that you could use to not only make your life easier, but also to maximise the experiences of your employees. Well, at Irish Life Health, we’re in a unique position to guide you and your employees through the complex landscape of health and wellbeing in the workplace during 2022. With one-to-one case management, the right mix of virtual and in-person care and more ways than ever to improve mental and physical wellbeing, you can help your employees stay healthy no matter where they are. What’s more, you can rest assured that whatever 2022 throws at you and your employees, we’ll be by your side, to provide the support and assistance you need. To find out more about how Irish Life Health can guide you through this ever-changing world, call us on: Irish Life Health dac is regulated by the Central Bank of Ireland. Sources: 1 Diversity Project | 2People Management | 3LinkedIn | 4Harvard Business Review 01-5625248 or visit irishlifehealth.ie 5 Universum | 6IBM | 7Forbes | 8PwC UK | 9ILH research | 10Irish Examiner 11 Personio | 12The Guardian | 13Benefex | 14McKinsey & Company
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