COMMUNITY SUPPORT BOOKLET - Hastings Neighbourhood Services - HASTINGS ...
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COMMUNITY SUPPORT BOOKLET Hastings Neighbourhood Services Port Macquarie Centre Compiled by TAFE Student Scott McPhail 4 Dodds Street Last updated April 2021 6583 8044 enquiry.portmacquarie@hns.org.au www.hastingsneighbourhoodservices.org.au Wauchope Centre 3 Waugh St Wauchope 6586 4055 enquiry.wauchope@hns.org.au Lake Cathie Centre 3 Mullaway Road Lake Cathie 0408 194 947 brendan@hns.org.au 16
EMERGENCY RELIEF SERVICES Port Macquarie SERVCES & PROGRAMS 4Life Care & Training Community Pantry. Client application fee $10. EAPA Vouchers Vouchers to assist with paying electricity. & Living Skills Tues to Fri 9.00-2.30. Delivery available at Food Connect Free food & produce Tuesdays & Thursdays from 10 Bellbowrie St minimal cost. Telstra vouchers (Centrelink state- 9.30 am. Gold coin and bring a bag. Port Macquarie ment required). Welfare 6584 2951 Support available appointment required. Kids Holiday Various activities and events during the school Activities & Events holidays. Hope Shop Op shop, furniture, clothing, welfare support. LEAF Service (Literacy, Assistance with personal forms and documents. Mid Coast Care Gift vouchers for Hope shop. Help with moving Editing and Forms) Letters, reading & writing, complex documents, 3 Milton Circuit furniture, etc. Showers available by appt. online forms, MyGov. 6581 3303 Monday to Friday 9am - 3.30pm All welfare enquiries L2P Learner Driver Assistance for disadvantaged learners to gain 0478 558 079 Mentor Program their 120 driving hours and P1 licence. 2/1661 Ocean Drive MR Program Opportunity to gain a Medium Rigid truck licence. Criteria applies Lake Cathie 6585 5432 Mid Coast Tenants Information & advocacy to private and public Welfare Advice & Advocacy housing tenants and caravan park residents. 0478 558079 Service (TAS) Gloucester to Woolgoolga Port Macquarie Electricity (EAPA) vouchers. Appointment Neighbourhood required. OOSH Before & After School Care & Vacation Care Centre Food Connect - free food Tuesday & Thursday Port Macquarie Provides training, assistance & referral 4 Dodds St from 9.30am till gone (bread, rolls, fruit & veg Volunteer HQ for volunteers to 100 local not-for –profit Phone 6583 8044 or and more) Gold coin donation and bring a bag. volunteer organisations. 6584 1914 LEAF Service - Literacy, Editing and Forms - assistance to complete online and other forms Tax Help Free service to complete & lodge yearly or documents. personal tax returns - July to October Salvation Army Food, furniture & whitegoods. EAPA, Telstra, & Toy Library Provision of toys & education resources for chil- Lord Street chemist vouchers. dren 0-5 Port Macquarie Showers available 9.30 - 11.30am. Transport for NSW Various transport projects to assist the Mon, Wed, Thurs, Fri community Assessment Line 1300 371 288 After assessment, vouchers can be picked up Lake Cathie Community garden, various services and Must phone for an Mon, Wed, Thurs, Fri 9.30am-12.30 pm from PM Community Hub programs. initial assessment or Tues at Wauchope. 9am-5pm M-F Wauchope Neighbour- Various services & programs provided to hood Centre Wauchope & outlying areas. PM Welfare section for further assistance only after calling the 6583 7604 above assessment line. Other Various activities and programs developed as required 2 15
OP SHOPS CONT... EMERGENCY RELIEF SERVICES CONT... The Smith Family M-F 9am-4.45pm St Vincent de Paul M,W,F 9.30am - 12pm 143 Horton St Sat 9.30am-12.15pm Port Macquarie Centrelink income statement required. Food, 6583 4230 116 Gordon St Telstra & chemist vouchers, clothing. Willing & Able M-F 8.30am-3.30pm 6584 1168 Welfare Section 6583 5960 (Mon, Wed, Fri - 10 to 12) 39 Jindalee Rd 6581 0939 St Vincent de Paul Tu, W, F 9.30 -11.30 Port Anglican Emporium 50 Hay Street, Port Macquarie Laurieton Op Shop 6584 1033 Tues - Fri 9.00am -3 ,30pm 18 Lake Street 6559 8319 EMPLOYMENT SERVICES Wauchope Tues, Thurs, 9.30—12.00 6585 1963 ETC- Port Macquarie Employment Services 1800 007 400 Wauchope EAPA vouchers. Neighbourhood Food Connect - free food every Monday from Interact Port Macquarie Disability Employment Service Centre 9.30am (bread, rolls, fruit & Veg and more). 6583 4844 3 Waugh St Gold coin donation and bring a bag. 6586 4055 Job Centre Australia Disability Employment Service 6583 7582 Nortec - Port Macquarie Employment Service COMMUNITY BBQ’s 1800 667 832 4Life Care Friday 4.30pm. Family BBQ Octec Port Macquarie Disability Employment Service Kooloonbung Creek 6584 5040 Nature Reserve- Gordon St Ostara Australia Disability Employment Services Phone 6584 2951 176 Hastings River Dr Port Macquarie Community@3 Friday 3pm-5pm Meal and shower available 8315 1434 Phone 0413 480 999 behind the LUSC Showers are in the club. Laurieton United Orange Sky Laundry van also available. Tursa- Port Macquarie Employment Services Services Club 6583 5799 Port Outreach Every Friday, 3.45pm at Kooloonbung Creek. Read and Write Day Family BBQ Every Sunday, 8.45am at park near Coles, Short St. Contact Beck Orange Sky Laundry may also attend on some days. Salvation Army Friday 9.30 - 12.00 0484 006 903 110 Lord St, Read and write day Port Macquarie Help read letters or forms Help to write letters 14 3
COMMUNITY FOOD SERVICES OP SHOPS FOOD CONNECT Every Monday at 9.30am. Bread, rolls, fruit & veg Hope Shop M-F 8am-4pm Wauchope N’Hood and more. Gold coin donation and bring a bag. Mid Coast Care Sat 9am 12pm Centre 3 Waugh St 3 Milton Circuit Hot Showers avail. Ph 6586 4055 6581 3303 FOOD CONNECT & Every Tuesday and Thursday at 9.30 - 10.30am. Brekkie Bread, rolls, fruit & veg and more. Gold coin dona- Lifeline M-F 9am 4.45pm Port Macquarie tion and bring a bag. 122 Gordon St Sat 9am-12pm Neighbourhood 6584 0200 (Same times for both) Centre 4 Dodds St Phone 6583 8044 Lifeline Warehouse FOOD CONNECT Laurieton United Services Club car park and BBQ Breakfast Every Friday at 8.30am. (Hosted by Lake Cathie 19 Central Rd PM Phone 0408 194 947 Community Hub) 6581 3644 RSPCA M-F 9am-4pm Port Anglican Soup Wednesday 10.30 am - Morning tea 3/15 Short St Sat 9am-12pm Kitchen Wednesday 12 - 1.00pm - 3 Course meal 6584 6329 St Thomas Church Hall Friday 12 - 1pm Meal Cnr Murray & William St, Orange Sky Laundry van also be available Port Macquarie Wednesday 10.30am - 1pm Aust. Red Cross M - F 9am - 4pm Ph: 6584 1033 1/49 Horton St Sat 9am - 3pm St Agnes Soup Tuesdays from 9.30 am - 12.30 pm 6583 2788 Kitchen Masonic Lodge, Grant Street Royal Far West M-F 9 am-4 pm Hayward St Sat 9 am-12.30 pm 6583 7659 J P SERVICES Mon Court House Museum Cnr Clarence & Hay Sts 10.30am-12.30pm Salvation Army M-F 9am-4.30pm Salvation Army 110 Lord St 9am - 12pm 183 Lake Rd Tues Salvation Army 7 Mackay St Wauchope 10am - 12pm 6581 3776 Hot Showers 9.30 - 11.30 Panthers Club Settlement City 9.30am - 11.30am Wed Laurieton Library Laurie St 12pm -2pm Salvation Army Settlement City outside BIGW 10am -1pm 110 Lord St Thurs Community Legal Centre Murray St 10am -12pm Wauchope Library High St 9.30am-11.30am 2nd & 4th Thursday St Vincent de Paul M-F 9am-4pm Salvation Army 110 Lord St 9am - 12pm Fri Local Court House Murray St 9.30am -11.30am 116 Gordon St PMQ Sat Port Macquarie Library Grant St 9.30am - 11.30am 6584 1168 4 13
COUNSELLING SERVICES LEGAL SERVICES Alcoholics Anonymous Hastings AA Groups 6585 2494 (or) 65823582 Legal Aid Provides legal services to disadvantaged clients Drug & Alcohol Services Phone to talk to a counsellor or make an 1300 888 529 across NSW in most areas of criminal, family and Intake Line1300 662 263 appointment. civil law. https://www.legalaid.nsw.gov.au/ After Hours1800 422 599 Interrelate Family Specialists in supporting parents and children, Services and strengthening family relationships. Per- Unit 5, 1-5 Merrymen Way, sonal & family counselling. Mental Health The Network's Court Liaison Service provides Port Macquarie 5525 3200 Various programs and groups. Court Liaison mental health services in 22 NSW Local Courts. Service. The service includes comprehensive assess- 6562 0256 ments and where appropriate provide recom- Kids Help Line 24/7, private and confidential counselling ser- mendations to the magistrate for diversion to ap- 1800 55 1800 vice specifically for children and young people aged 5 to 25 years. propriate treatment. https://www.justicehealth.nsw.gov.au/about-us/ Kempsey N’Hood Centre Booking required. Appointments held at: health-care-locations/courts Financial Counselling Outreach Service Disability Advocacy MNC Community Provides free legal advice, advocacy, and edu- 0457 628 300 30 Murray St. Port Macquarie Legal Centre cation to empower individuals with knowledge 1300 662 540 30 Murray St, of their rights and the ability to resolve their dis- Wauchope Neighbourhood Centre, PMQ putes. https://mncclc.org.au/ 3 Waugh St, Wauchope 6580 2111 Lifeline (Counselling) 24 hour telephone crisis support. Online 131114 crisis support. Support group for loved ones. Seniors Rights Community organisation dedicated to protecting 6581 2800 Lifeline Support After Suicide Service and advancing the rights of older people, partic- http://www.lifelinemidcoast.org.au/ 1800 424 079 ularly vulnerable and disadvantaged groups. Mission Australia Mental Outreach support for people with mental Free, confidential telephone advice, aged care Health 8/27 Grant St health issues. advocacy and support, legal advice and rights- 6589 5000 based education forums to seniors across New South Wales.https://seniorsrightsservice.org.au/ North Coast Area Health Various health services Service 6588 2882 or 1800 725 997 Women’s Support better outcomes for women and chil- Domestic dren experiencing domestic violence. Samaritans Gambling Free counselling service for problem gam- Violence Court https://www.wdvcasnsw.org.au/help.html Counselling Service blers, family and friends 0456816829 Advocacy Service Wesley Mission Mid North Financial Counselling Service Port Macquarie Coast Booking required. (WDVCAS) 4/66 Clarence Street, Port Monday to Thursday 8.30 am to 4.30 pm 6584 0053 Macquarie NSW 2444 Appts also available at PM Neighbourhood 6588 1710 or 0448 065 529 Centre - 3rd Thursday each month 12 5
ACCOMMODATION/HOUSING SERVICES SUPPORT SERVICES CONT... Community Not for profit housing organisation that delivers Housing Limited affordable housing to those in need. Rental Seniors Computer Held at the Port Macquarie Library. Level 1/16 Clarence St housing at subsidised market rent to the most Lessons Please contact 6559 7439 6583 6717 vulnerable in the community chl.org.au/ 1300 245 468 Skills Link Training Quality education and training for local individuals, 6583 7288 community groups and businesses http://www.skillslinktraining.com.au/ Fair Trading General tenancy & park resident enquiries fairtrading.nsw.gov.au/ Stand By Response Support and information for people bereaved by Cnr Central Rd & Service suicide https://socialfutures.org.au/health-and- Barton Cres 0417 119 298 wellbeing/standby/ 133220 Suicide Call Back Suicide Call Back Service is a nationwide service Service that provides professional 24/7 telephone and 1300 659 467 online counselling to people who are affected by Housing (FACS) Apply for Housing Assistance, suicide. 9 Short Street private rental assistance including Rentstart https://www.suicidecallbackservice.org.au/ 5525 1200 Bond Loan, request a repair facs.nsw.gov.au/ Uniting The program provides support to parents with chil- Intensive Family Sup- dren aged 0-12yrs that aims to strengthen family Link2home Information, assessment or referral to homeless- port Service Port Mac- functioning and enhance life opportunities for chil- 1800 152 152 ness services and support 24/7 quarie dren. Prevention and early intervention support for facs.nsw.gov.au/housing/help/ways/are-you- 6581 6600 families. homeless https://www.uniting.org/services/family-services/ facility/uniting-burnside-hastings-family-support- service-port-macquarie Wauchope Neighbour- Community Information referral and assistance. Liberty Domestic & Crisis accommodation for women and children expe- hood Centre Food Connect Monday from 9.30am. Bring a bag. Family Violence riencing domestic and family violence or at risk of 3 Waugh St, Gold coin donation. Laundry facility available for Specialist Services homelessness at Galbaan House. Wauchope those who are experiencing homelessness.Tues & 6583 2155 Domestic and family violence specialist support and 6586 4055 Wed 9am - 1pm http:// homelessness services through our outreach centre, www.hastingsneighbourhoodservices.org.au/# Liberty Cottage. Fixed Address - transitional housing options and case Women’s Information & Ensuring all women and girls have equal opportuni- management for men who have used violence, in or- Referral Service ties to participate and achieve, we will make NSW a der to keep women safe in their own homes. (WIRS) better place to live for everyone. www.libertyservices.org.au 1300 888 529 6 11
SUPPORT SERVICES CONT... ACCOMMODATION/HOUSING SERVICES CONT... Mid Coast Tenants Assistance for social housing, private Advice Service tenants and park residents including Mission Australia Early intervention and prevention. Integrated 6583 9866 tribunal representation if required. 6589 5000 nationwide services to help people find safe and 1800 777 722 Phone service. Appointment required. • Parents Next affordable housing, support disadvantaged chil- hastingsneighbourhoodservices.org.au/ • Brighter Futures dren and families, empower troubled young tenants-advice-service.html • Youth on Track people, assist people with mental illness and dis- • New Horizons Assistance for those at imminent risk of Mental Health ability https://www.missionaustralia.com.au/ • Partners in Recovery Supporting & Securing becoming homeless. Support to access or • Indigeneous Tenancies (SST) sustain tenancy and prevent eviction from Gambling 1800 188 890 private or social housing. Counselling 6588 8100 facs.nsw.gov.au/housing/help/ways/ NSW Rural Mental 24/7 mental health support line for services/mid-north-coast-supporting- Health Support Line farmers & other rural people tenancies 1800 201 123 YP Space Port Macquarie Specialist youth homelessness service. 2444 House Support and accommodation to children & 6584 0066 young people aged 12 to 25 years yps.org.au/ New Horizons Wellbeing specialists and support. Disability, mental 2/137 Gordon St health, youth, aged care, indigenous & homeless. 6588 8100 http://m.newhorizons.org.au/ SUPPORT SERVICES Orange Sky Laundry Community Breakfast, Hayward St. Beyond Blue Assistance for people experiencing Sunday 8.30 - 10am 1300 224 636 anxiety or Depression beyondblue.org.au/ St Anglican Soup Kitchen, Hay St. The Buttery Relapse & Prevention After Care Wed 10.30am - 12.30pm 2 Seymour St Laurieton. 6687 1111 Program Located at PM Community https://www.buttery.org.au/ Wed 3-5pm Health Port Macquarie Youth Engage support and nurture the youth of the Hastings. Hub Promote self esteem by laying a platform based on Centacare Centacare offers person-centred, 140 Horton St friendship, health, education and community support. Level 1 Bourne House tailored support to NDIS participants 6584 7569 Mon - Fri 3pm-7pm 10-12 Short St, and is an approved NDIS participant http://pmyh.org.au/ Port Macquarie 6581 6800 stagnesparish.org.au/centacare/#about Community Health Provides an extensive range of Community Port Macquarie The Sexual Assault Service provides support to chil- Port Macquarie Health Services. Covering all ages from chil- Sexual Assault dren, teenagers, and adults who have experienced Mid North Coast Local Health dren to older people, from prevention and Service (MNCLHD) sexual assault. https://mnclhd.health.nsw.gov.au/ District early intervention, through to treatment and 6588 2882 services/child-youth-family-services/sexual-assault- 6588 2882 the long-term management of complex or services/ chronic conditions mnclhd.health.nsw.gov.au/ 10 7
SUPPORT SERVICES CONT... SUPPORT SERVICES CONT... Dads in Distress. Mums Helping parents deal with the trauma of separation; a in Distress. Parents major cause of suicide in Australia. Beyond Breakup Support is available by phone, LiveChat & email & Liberty Domestic & Family Liberty offers a range of specialist domestic and fam- 1300 853 437 website. parentsbeyondbreakup.com/ Violence ily violence support services including: Specialist Services Emergency supported accommodation and transi- Dept of Communities & Working with children, adults, families and communi- 6583 2155 tional housing support. Case management and safety Justice (DCJ) ties to improve lives and help people realise their planning. Information, advocacy, brokerage and 9 Short St, PMQ potential https://www.facs.nsw.gov.au/ referrals to other services. Dusk support group for 6580 3700 women. Kids Club. Men’s Behaviour Change pro- DVA Community Assistance for veterans grams -Engage2Change and Fixed Address Support Service https://beta.dva.gov.au/ www.libertyservices.org.au Officer 6586 6608 EACH Reconnect Reconnecting young people to their families and the 10-12 Short St, PMQ community through counselling and practical sup- 6588 7300 port. Reconnect works closely with other local ser- MSS A network of support services for families, older vices to support young people and their families. 60 Home St PMQ people and their carers, those experiencing demen- http://www.each.com.au/service/reconnect-nsw/ 6584 5295 tia and their carers, people with a disability and their carers, those in residential care facilities and Family Connect Bringing together families, support services and financially disadvantaged households. Service (formally Family community resources so that our children and young https://mssinc.org.au/ Referral Service) people are safe and well. Works with all services to Suite 3, 109 William St, find out what best supports young people and fami- No Interest Loans No interest loans for whitegoods, furniture, some PMQ 1800 758 589 lies and their children, and what we can do to im- Scheme (NILS) medical & dental services, educational items, car 0407 816 314 prove our community resources. rego & green slips. http://www.familyreferralservice.com.au/ https://mssinc.org.au/no-interest-loan/ Grow 0419 719 776 Assists with recover from mental illness through a 6585 6313 unique program of mutual support and personal de- Mental Health Line 24/7 access to mental health advice 1800 558 268 velopment. Tues 10.30am. Colonial Meeting Rooms, 1800 011 511 Cnr William & Hay Sts Men’s Sheds 5/25 Central Rd PMQ https://www.grow.org.au/about/ Port Macquarie mensshed@gmail.com https://mensshed.org/ Headspace 6588 7300 One-stop-shop for young people who need help with 6581 4421 10-12 Short St PMQ mental health, physical health (including sexual 0448 504 312 Wauchope Showgrounds 0427 207 359 health), alcohol and other drugs or work & study sup- port https://headspace.org.au/headspace-centres/ Kendall 6559 4876 Batar Creek Rd, Camden Haven Showground port-macquarie/news/ Home and The Commonwealth Home Support Programme's Migrant Settlement Info & referral service for migrants & CALD Community Care (CHSP) aims to deliver timely, high quality entry- Project Worker residents Gloucester to Kempsey (HACC) 6656 7688 level support services, to help frail older people stay 6553 5121 https://mvns.org.au/programs-services/migrant- in their homes as long as they can and wish to do so. assistance/ My Aged care https://www.agedcareguide.com.au/information/ https:// home-community-care www.myagedcare.gov .au/ 8 9
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