www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
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Winter 2020 A quarterly publication of the Georgia Veterinary Medical Association See page 6 for details! Dr. Justin Toth Begins His Term as 2020-2021 GVMA President www.gvma.net Georgia Veterinary Medical Association
contents 5 The GVMA in 2020 By: Jill Lancaster, DVM 6 Cover Story-Presidents Profile: Dr. Justin Toth 10 Differentiating Cash Flow and Profit By: Doyle Watson, DVM 12 5 Ways to Cut Call Volume By: Wendy Myers 16 Spay and Neuter Grant 18 Practice Owners and Managers: 6 Cut Through the Baloney— Enhance the Partnership By: Christine Shupe 20 Make Sure Your License Renewal Application Isn’t Rejected 22 What to do if a Staff Member Contracts COVID-19 By: Dr. Christine Zurawski and Don Riddick 24 Membership Renewal 26 Member Assistance Program 28 End of the Year Financial Advice By: Duffy Jones, DVM 18 4 WINTER 2020 • GAVet
T H E GV M A I N 2 0 2 0 Continuing Education Despite this being a license renewal year, in the interest of public safety, we made the difficult decision to postpone our live continuing education events, hoping to resume them once things settled down. As the Emergency Board rules allowed, we were able to offer virtual CE to all practitioners throughout the remainder of the year. In July, the in-person CE resumed (with proper safety protocols in place) in different regions of the state and has been well-attended. Building Relationships with Georgia Organizations Throughout the year, we have been in regular attendance at each of the Georgia State Board of Veterinary Medicine The year of 2020 has been quite a time to be the President of meetings in order to stay abreast of rule changes to the way the Georgia Veterinary Medical Association! From Coronavirus we practice at this time. Governmental and legislative issues stress, to weekly Town Hall Zooms, virtual CE, quarantines, are also continuing to be monitored, with our very skilled hurricanes, & murder hornets, there has been no lack of Advocacy Committee and the Agribusiness Council guiding opportunities for on-the-job training. I have been proud to our efforts. Communication with constituent organizations serve and lead our association in proving to be a necessary, and other statewide groups in the animal & agriculture credible, respected source of information & guidance to the industries has been key to staying in the forefront of the veterinary profession in Georgia, especially this year. Everyone rapidly changing industry issues and information. The UGA in the GVMA staff and leadership has worked tirelessly to College of Veterinary Medicine has been actively involved ensure that we continue to support all of our members and with us throughout the year also, allowing us the opportunity the business of veterinary medicine in the midst of these to stay informed on student relations and the statistics of the unprecedented times. directions our future colleagues are taking. The GVMA’s Response to COVID-19 I have enjoyed serving on the GVMA Board since 2008, and We began the year working on legislative issues, such as the appreciate your support as your GVMA President during 2020. Professional Health Program, veterinary compounding, and My plans for the year did not quite turn out as I had expected, cleaning up the Practice Act. As the COVID-19 Pandemic was but I am proud of & encouraged by the GVMA response progressing early in March, we realized the need to restructure to everything that has come up this year. I have a great our immediate priorities to member & business support. appreciation for the continuing hard work of the GVMA We made certain to notify Governor Kemp early on of the fact staff, volunteer board members and committees in that veterinary medicine is “essential business” to the state of keeping our profession working, growing, and supported. Georgia - we must be allowed to continue to practice in order As Georgia veterinarians, we can feel secure in knowing that to maintain, improve, and protect animal & public health. We this organization is actively promoting and protecting our began to pull together information to disseminate statewide to businesses, licenses, ability to practice, and our way of life all practitioners and their staff regarding the ability to continue in this industry. I want to especially thank Susan Blevins, Dr. practicing in such critical times. We promptly passed along Wendy Cuevas, Billie Scroggs, and Lindsay Corley, who have links to public health websites, the Governor’s orders, and the done an amazing job of making & keeping our association the emergency State Board rule changes. Our website became an respected, informative, and financially sound organization that important source of up-to-date information, often referenced it is known to be. by many other statewide organizations (Georgia Cattlemen, Farm Bureau, UGA CVM). Multiple Town Hall Zoom meetings Jill R. Lancaster, DVM and informative webinars for both members & nonmembers Immediate Past President, GVMA were organized after hours. These served to give guidance on topics ranging from changing business practices, legal & financial assistance, and changing rules of veterinary practice, to employee safety protocols, wellbeing, and telemedicine. We can all be very proud of how the GVMA stepped-up to the needs of our state and our profession. WINTER 2020 • GAVet 5
C OV E R S TO RY 2021 President’s Profile: Dr. Justin Toth Where were you born and raised? I was born and raised in Covington. Why did you choose to become a veterinarian? As a teenager, Drs. Briscoe and Daniell at Covington Veterinary Clinic were gracious enough to offer me a part-time position. At that time, I was interested in becoming a physician and wanted to gain some exposure to medical procedures. Dr. Daniell took the time to explain the cases we saw and served as an excellent mentor. I fell in love with the profession almost immediately. I found myself coming home after work and sharing story after story with my friends and family night after night. Where do you work? I founded Dallas Highway Animal Hospital in Powder Springs in 2001 and work as 1 of 3 doctors with companion animals. What does a typical day look like for you? A typical day at the office consists of the usual mayhem you expect in any animal hospital. Our team finds comic relief is often the best medicine. We post the joke of the day on our whiteboard, which often will shame even the corniest of Dad jokes. We also replay the old 96-Rock’s 5:00 whistle every Friday at the end of the day. What would you say is the most difficult part about being a practice owner? The most difficult part of being a practice owner is learning how to delegate. As a practice owner for 20 years, I learned years ago to delegate. I went to school to be a veterinarian first and foremost. If a task does not require a DVM degree, I try to delegate that task. What is the most rewarding part of your job? The biggest and most rewarding part of my job is the ability to enhance the human-animal bond. Our pets are our family and I love being an important part of the many families of West Cobb. In fact, I keep a folder of all the thank you letters, cards, etc. that I have received from clients over the years. These notes serve as great reminder whenever I am having a difficult day. What have been your greatest challenges trying to run your clinic during the pandemic? The pandemic has changed life as we know it. Business owners were forced to adapt without precedent. I am thankful for the many GVMA town hall events and all the information posted on the GVMA website. Without these resources, changes in protocol would have been far more difficult. The info the GVMA has been gathering and providing has been such a great help to everyone in our profession and our related industries. I’ve been pleased to be receiving emails from the Farm Bureau and the Georgia Cattlemen’s Association referencing the GVMA websites to their members. I’m so proud we are all able to cooperate and share information during this season. 6 WINTER 2020 • GAVet
How can practice owners step up in terms of leadership during the pandemic? As a practice owner, we must strive to offer the highest quality of medicine while ensuring the safety of our team members. We can achieve these simultaneously as our team members are counting on us to “The pandemic protect them. I would recommend having a compliance control officer during the has changed pandemic as they can provide the written safety measures like the wearing of life as we know masks, distancing, and cleaning standards to prevent COVID-19 exposure at the it. Business workplace. A compliance control officer is a worthwhile investment as they can help owners were with infection control after the pandemic. forced to What advice would you give associates who might be interested in practice ownership? adapt without Practice ownership is extremely rewarding. Our profession was founded upon the principles of individual ownership. There are many financial institutions that are precedent. I designed to assist associates to purchase existing hospitals, or to start a new practice. I would suggest contacting one of these institutions during the early stages of your am thankful planning phase. for the many Why did you choose to join the Board of Directors of the GVMA? GVMA town hall Our profession needs representation at the local, state, and federal levels. While our lawmakers may have the best of intentions, the lack of knowledge regarding our profession can often be harmful. The GVMA advocates for veterinarians on a daily basis events and all and I wanted to be a part of this team. the information How has the GVMA benefited you? posted on the As a member of the BOD and now an officer, I have learned much from the GVMA. I understand how organized medicine works. I have also become more involved with GVMA website. the AVMA, serving as Georgia’s Alternate Delegate and now as a member of the State Advocacy Committee. Without these Why did you decide resources, to become involved in the Wellness changes in & Resilience protocol would Committee? Veterinarians face singular have been far challenges in their jobs. The rates of suicide, addiction, and more difficult.” depression are unusually high among our profession. I feel as if the best way to reverse this trend is to create education and resources for our colleagues. My goal is to “Heal the Healers.” continued on page 8 WINTER 2020 • GAVet 7
C OV E R S TO RY continued from page 7 The Governor signed the GVMA sponsored Why should new veterinarians get involved Professional Health Program Bill (SB-436) with the GVMA? in August. What is GPHP and how will it The GVMA is only as strong as its members. If you want a benefit Georgia veterinarians? voice, if you want an organization that puts your needs first, then the GVMA is for you. Statistically, there are 50-60 licensed veterinarians in the State of Georgia who are impaired and in need of treatment each year. Unfortunately, there is no current system in Are there specific issues you would like to place that offers both a crisis intervention structure and a see addressed during your tenure as the safe harbor for those individuals who are willing to seek GVMA president? treatment. As a profession, I would love to see our team members paid a better wage and receive better benefits for the important Georgia Professionals Health Program is a non-profit job that they perform every day. While I wish this goal could organization dedicated to the well-being of medical be completed by the end of my tenure, I realize that this is professionals in Georgia. GPHP currently works with impractical. However, I would love to begin to take steps physicians, physician assistants, and respiratory therapists in this direction, such as providing lower cost healthcare licensed in Georgia. options for our members that could be passed along to their team members. Some of the objectives of GPHP include: a. To educate regarding mental health and How do you handle the daily stress that substance abuse among Georgia Healthcare professionals comes with being a veterinarian? b. Promote prevention and early detection of I try to leave the office for lunch every day. I find that the these conditions physical disconnect helps me to regroup for the second half c. Provide intervention for those individuals who need to of the day. I also exercise faithfully and find exercise to be an enter medical care for mental health or substance excellent way to relieve stress and clear my mind. abuse issues d. Monitor the status and safety of program participants Is there anything else that you would like e. Coordinate with and maintain the trust of the for GVMA members to know about you? participant’s regulatory agency to balance the I am addicted to Audible! I have “read” over 350 books participant’s need for care with public safety using Audible. What would you say to the veterinarian who is struggling with mental health or veterinary staff who are worried about a coworker? To the individual: You are not alone. Many of our colleagues feel or have felt this way. Depending on the study you read, our profession has a suicide rate that is 2-3 times higher than the general population. If you are struggling with mental health, talk to someone as soon as possible. To the coworker: When you suspect someone is depressed, or considering self-harm, do not be silent. It is a fact that confrontation (when done correctly) can and usually does help that individual. If you complete the QPR (Question, Persuade, Refer) training (that is available on the GVMA website), you will learn how to talk to the individual. 8 WINTER 2020 • GAVet
P R AC T I C E M A N AG E M E N T Differentiating Cash Flow and Profit By: Doyle Watson, DVM, Simmons & Associates Southeast, Inc. We are frequently asked, “What is the difference between cash flow and profit?” Adjusted Net Cash Flow (“Cash Flow”) is the total discretionary income available to the owner to pull out of the practice and spend as the owner pleases. Consider it as a “bucket of money” which includes the owner’s compensation, owner personal perks and fringe benefits, and a few other items as determined appropriate by the practice appraiser. In a well-managed practice, cash flow should approximate 30% of gross. A Cash Flow analysis is part of Simmons’ “feasibility”, or “sanity”, check. The price must be such that, once terms of finances are considered, the transaction is both affordable and financeable. There are criteria for each which must be satisfied for the transaction to pass scrutiny. GVMA Members CLICK HERE to Read More. Not a Member? LEARN MORE HERE 10 WINTER 2020 • GAVet
Gross Revenues $1,000,000 Appraiser’s Assessment of Adjusted Net Cash Flow (“CF”) $300,000 Appraiser’s Assessment of Reasonable Compensation for Chief of Staff Doctor $140,000 Earnings $160,000 Debt Service (“DS”) on Purchase $97,000 Buyer’s Pre-Tax Personal After-Debt Income $203,000 ($300K CF - $97K DS) Lender’s Determination of Buyer’s Personal Lifestyle Financial Requirements $125,000 Doyle Watson, DVM Owner, Simmons & Associates Southeast, Inc. Simmons & Associates Southeast, Inc. PRACTICE OWNERS……Whether you would like to discuss the current Doyle Watson, DVM buyers’ market, profitability strategies, (800) 333-1984 I southeast@simmonsinc.com or appraisal options, we are here to Please visit www.Simmonsinc.com to submit a confidentiality agreement support you. Despite 2020 economic to learn more about each of the Simmons Southeast listings below: changes, we are seeing a strong market, transactions are closing, and GA: South Central - Grossing >$1.1M & growing, 1.5 dr. practice. Attractive individual and corporate purchasers facility with 5 acres and modern equipment. Huntin’, fishin’ & lovin’ every day! (GA14F) are active. Contact Simmons & Associates Southeast today for a GA: AAHA Listing - Savannah-Coastal - 1 DVM SA Prx w/RE incl 2 acres, complimentary, non-obligatory Approx 4084SF spacious facility. Significant opportunities for growth. Well consultation. The dialogue will be Equipped. 2019 Gross $657K. (GA20S) informative, with time well spent. As the original pioneer of veterinary FL: NEW LISTING in Clearwater - 1 DVM, SA practice with real estate, practice appraisals and brokerage, we grossing $890K, well equipped, and growing. PRX + RE (FL007A) have the knowledge, expertise, and FL: Central - SA Solo Dr Prx. 20 mi NW of Orlando. Exceptional facility. professional business judgment that Pool. >$1.1M gross & growing. Well equipped. (FL12A) will guide you in the right direction. You deserve to be fully informed as SC: Greenville & Spartanburg Area - 2+ Dr. SA Prx w/RE on 4+ ac. you prepare to sell not just your life’s Plus extra lot on major hwy. >$2M gross & growing. (SC13W) work, but the entity which provides SC: Upstate West South Carolina - 2019 Gross of $2.5M with projected for you and your family’s financial 2020 Revenues approx. $3M! 2 Doctor SA Prx w/RE Incl 1.6 Acres, Approx security. 5764SF Spacious Facility. Well Equipped. Slippery when wet … waterfalls, rivers, and lakes. (SC30W) FUTURE PRACTICE OWNERS…with current interest rates less than 4%, this NC: AAHA Listing - Piedmont Triad/Growing Area - 1.25 DVMs SA, is a great time for you to buy! If these Approx 3000SF spacious facility. Only open 4.5 days a week. Well opportunities are not a right fit, let’s Equipped. 2019 Gross $685K. PRX & RE $625K. (NC15B) discuss your needs and goals. NC: Northeast, near VA - Calling nature lovers and adventurists! Immaculate, well-equipped facility- digital x-ray, in-house lab, www.simmonsinc.com companion laser. $1.1M+ gross, 2 dr., SA w/ LA capability. (NC66G) WINTER 2020 • GAVet 11
P R AC T I C E M A N AG E M E N T 5 Ways to Cut Call Volume By Wendy S. Myers, CVJ Communication Solutions for Veterinarians Inc. Call volumes have more than doubled at practices nationwide, according to GeniusVet survey data.1 Front-desk teams are struggling to answer the onslaught of calls to schedule the three-month backlog of checkups and elective procedures, refill medications, and curbside arrivals. Clients’ phone experiences have rapidly deteriorated, with calls frequently rolling into voicemail when employees can’t keep up. You need to fix phone experiences now or risk losing client relationships and revenue. Here are strategies to stop the phone frenzy: 1 Have clients text (not call) when they arrive for curbside appointments. Signs instruct clients to call your hospital upon arrival for curbside care, resulting in more call volume. Switch out the “Call us when you arrive” sign for “Curbside appointment? Text this: ARRIVED, your name, your pet’s name, parking spot #.” Reply to confirm the arrival GVMA Members, 2 Click Here to read more. Not A Member? Learn more at www.gvma.net 3 4 5 continued on page 14 12 WINTER 2020 • GAVet
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P R AC T I C E M A N AG E M E N T Embrace technology tools that will become long-term solutions. Hurry, the phone is ringing! REFERENCES: Wendy S. Myers, CVJ, has been training veterinary teams for more than 20 years as owner of Communication Solutions for Veterinarians. She teaches teams to become confident communicators, so more pet owners say yes to medical care. Wendy shares her expertise through conferences, online courses, and monthly CE credit 1. GeniusVets to Host “Defeating the Phone Frenzy” Webinar to Help Practices Improve Communication During webinars. She is a certified COVID. PRWeb. Available at: https://www.prweb.com/releases/geniusvets_to_host_defeating_the_phone_frenzy_ veterinary journalist and author webinar_to_help_practices_improve_communication_during_covid/prweb17351746.htm. Accessed Oct. 1, 2020. of five books. Her passion is to 2. A New Payment Solution Is Taking Over: 30% of Customers Prefer Paying With Phone Texts. Weave. Available help practices like yours thrive at: https://www.getweave.com/a-new-payment-solution-is-taking-over-30-of-customers-prefer-paying-with- and grow through effective phone-texts/. Accessed Oct. 1, 2020. communication skills. You may reach her at wmyers@csvets.com or www.csvets.com. Need CE? Check out the GVMA’s New Learning Library 26 courses to choose from ranging from 1 - 2 CE hours per course. All content is On Demand GVMA Members Save! Go to www.GVMA.net allowing you to get CE $15 per hour for Preferred (please note that at your leisure. Members (formerly known as LEAP CE is not available Hospital Membership) on the Learning Library) Topics include Neurology, $30 per hour for Basic Members Oncology & Feline Behavior, $50 per hour for Non Members all State Board approved CE! 14 WINTER 2020 • GAVet
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GV M A F O U N DAT I O N The GVMA Foundation was again awarded a grant from the Dog and Cat Sterilization Program through the Georgia Department of Agriculture (GDA). Veterinarians cannot individually access the program so the GVMA Foundation applied for the grant and will distribute those funds to all participating GVMA members. Clinics requested to participate in the program, and will offer subsidized sterilization procedures for clients. Be on the lookout to sign-up to participate in 2021! For 2020: • GVMA award was $230,000 • To date, participating GVMA member veterinarians have spayed and neutered 1343 animals • This year we have 26 veterinary hospitals participating, • Since the program started, GVMA Foundation has been awarded $570,000 • In 2019, 2294 animals were spayed and neutered. $140,000 award • In 2018, 2298 animals spayed and neutered. $200,000 award “We have utilized the GVMA spay/neuter grant to assist local rescues, animal control, and our clients in combatting the ever-growing population of animals in our rural area. The GVMA Foundation grant program has been very prompt in answering our questions and in distributing funds. To date, our hospital has proudly spayed/neutered 148 local animals that may not have been vetted without the assistance of this program. We are very appreciative to all who have made this possible!” – Dr. Sarah Ford, Burke County Animal Hospital “We have received a grant from the GVMA Foundation for the past 3 years, which helps offset the cost of spays and neuters. We have been able to help families that otherwise might have had difficulty affording the surgery for their pets. Beginning in September this year, we have utilized the funds to help over 200 clients.” – Sharon Wilson, Murrayville Veterinary Clinic” 16 WINTER 2020 • GAVet
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P R AC T I C E M A N AG E M E N T Practice Owners and Managers Cut Through the Baloney— Enhance the Partnership By: Christine Shupe, Executive Director, Veterinary Hospital Managers Association Veterinary managers address business practices, freeing the healthcare team to focus on medicine. They are vital members of the veterinary partnership, which consists of managers and owners. For the partnership to be successful, trust, respect, support, a positive team culture, defined duties and authority, and communication are essential. At the foundation of good communication is honest feedback. The No Baloney Survey The Veterinary Hospital Manager’s Association (VHMA) administered the No Baloney Survey, which was designed to elicit comments on the unspoken issues that may impact the manager/owner relationship. • Respondents were encouraged to anonymously share their concerns about their colleagues, including the good, the bad and everything in between—with no beating around the bush or fears of reprisal. • VHMA analyzed 513 responses—425 practice managers and 88 practice owners. Respondents were divided into two groups: practice managers and owners who worked together and practice managers and owners who did not have a professional relationship. • The results characterize the manager/owner relationship as one based on respect and appreciation, although punctuated with concerns. 18 WINTER 2020 • GAVet
GVMA Member, CLICK HERE to read more. Not a Member? Learn more here. Christine Shupe, CAE graduated from the State University of New York College at Oswego with a Bachelor of Arts degree, major in Political Science. B elieving that others do not value or appreciate your contributions to an organization can be In 2003 Christine started demotivating. 25% of manager respondents report feeling misunderstood or unappreciated her own association in their jobs and lamented the owner’s failure to rely on positive reinforcement and active management company listening to foster more positive relationships. CQS Management Service, LLC. Christine has served as the Executive Director to M anagers who acknowledged the importance of being valued believed that showing the VHMA since 1998. appreciation is a mutual responsibility. 28% admitted that they have been remiss in sharing positive comments with owners and thanking them for their support. 37% reported that they would like to say, “Thank you for creating an environment where I enjoy working.” 2 3% of managers expressed their frustration with owners who they described as being uninvolved in the business or not treating the practice as a business. WINTER 2020 • GAVet 19
L I C E N S E R E N E WA L Make Sure Your License Renewal Application Isn’t Rejected! Each veterinarian licensed to practice in the State of Georgia must obtain 30 hours of State Board approved continuing education every two years for license renewal. All veterinarians must renew their license through the Professional Licensing Board at the Georgia Secretary of State’s Office by December 31, 2020. What you will need to complete your renewal: • SECRETARY OF STATE WEBSITE LOGIN (you can ask the website to send you your password) • $200 RENEWAL FEE - ($70 for Vet Techs / $20 for faculty licenses) you may pay online with a credit card or send a check or money order made out to the Georgia Secretary of State Professional Licensing Board. If not paying online expect delays. • NOTICE OF INTENT TO DISPENSE DRUGS – licensed veterinarians are required to notify the State Board of Veterinary Medicine of their intention to dispense drugs if he or she desires to dispense any drugs and/or controlled substances as defined in Article 2 of Chapter 13 of Title 16 [O.C.G.A. §§ 26-4-130(a)(1) & (2); 26-4-130(e)]. • VERIFICATION OF CONTINUING EDUCATION – you will be asked to verify that you have completed 30 hours of continuing education (15 if your license was new in 2019, 0 if you were newly licensed in 2020; 10 hours for Vet Techs). You do not need proof of these hours unless you receive a notification of your Continuing Education Audit for the Secretary of State’s Office. n Of the 30 hours, 18 hours must include scientific subject matter. Scientific subject License Number matter includes all conventional medical and surgical sub-categories that are The State Board will not evidence based in addition to the science of diagnosis, treatment and prevention of accept your license renewal disease as it relates directly to patients and includes a comprehensive range of the application without your practice of veterinary medicine. full license number. For veterinarians, please n 2 hours must be in Georgia laws, rules and professionalism (GVMA LEAP CE), remember to include technicians only need 1 hour. Click Here for the GVMA LEAP CE Calendar. LEAP CE “VET” at the beginning is FREE for GVMA members, a savings of $250. (EX: “VET123456” not “123456”) and technicians A Note on Virtual CE– Rule 700-7-0.1-.03. Emergency Rule on Continuing Veterinary should include “VETT” Education Due to the State of Emergency regarding COVID-19, licensees who apply to renew at the beginning. licenses expiring December 31, 2020, may obtain all continuing education hours online in order to satisfy the continuing education requirements outlined within Rule 700-7-.03. This For any license renewal applies to all CE with the exception of LEAP, which must be obtained live or in a live virtual questions please contact session such as Zoom (not pre-recorded). Virtual CE that does not include Q&A will not be the State Board of accepted by the State Board (all GVMA Virtual CE meets this requirement), More information Veterinary Medicine: can be found on the State Board website, https://sos.ga.gov/index.php/licensing/plb/53 (844) 753-7825. 20 WINTER 2020 • GAVet
GVMA Sponsors Careers Section of Mobile Classroom for Agriculture The GVMA Board of Directors voted at the beginning of the year to sponsor the Careers section of a mobile classroom for agriculture that is being developed by the Georgia Farm Bureau’s Foundation, the Georgia Foundation for Agriculture. Veterinary medicine will be prominently featured and promoted to STEM school children in grades 3-5. Georgia Farm Bureau districts will sign up for the trailer to visit the middle schools in their district beginning in January 2021. The mission of the mobile classroom is to inspire the next generation of leaders in agriculture through an educational STEM-Based mobile unit that showcases how food and fiber is grown in Georgia. Goals for students • To gain a better understanding and become an advocate for agriculture, Georgia’s no.1 industry • To recognize the role that the agriculture plays in our state • To be exposed to new technology • To think about their place in the industry • To associate this positive experience with the Georgia Farm Bureau and our state’s commodity groups Physical Specs • 36 foot gooseneck trailer pulled by Ford F350 • 8 self-guided interactive stations • 1 live activity demo • Student scavenger hunt • Teacher and student takeaways Impact & Impressions • School Impact: 150 Days of School Visits Annually • 240 kids to visit the mobile classroom daily in Farm Bureau Districts • 36,000 child reach annually • All students will be given 2 handouts minimum to take home to parents • Online Mobile Classroom to likely reach parents GEORGIAAGEXPERIENCE.ORG WINTER 2020 • GAVet 21
WELLNESS What to do if a Staff Member Contracts COVID-19 By: Christine Zurawski, M.D., Medical Director for Infection Prevention & Antibiotic Stewardship for Piedmont Hospital and Don Riddick, BA, JD, GVMA Legal Expert Do you have any first hand What should other staff experiences of a staff member members do if someone at contracting COVID-19? the clinic tests positive? Someone who works at our front desk is not working right now If you work in a clinic where everyone is not wearing masks because a friend of hers died from COVID-19 and she attended then everyone is considered exposed, especially if you have his funeral. She contracted COVID-19 and will be at home been in close proximity with the individual. If everyone is until her 10 days of quarantine are completed. None of us at wearing a mask then the risk of transmission is low. work were considered to have a potential exposure because we are all wearing masks. If all parties are wearing masks the risks on any serious exposures or infection is low. Masks save Don, what about from a the workplace from potential exposures and keep everyone at legal standpoint? work and doing their jobs. Don: There is no waiver of the OSHA requirement which states that you must provide a safe work environment. Breakrooms: We have seen nurse to nurse transmission Essentially what the code of federal regulations require is from people going in the breakroom and taking off their that you provide a safe place. You can do contract tracing and masks to eat and socialize. It’s very frustrating because the require a negative COVID test before the employee can return breakrooms don’t have enough space for staff to spread out and to work. eat. However, we have come up with ways to take breaks in different spaces, such as conference rooms, and eat in shifts. One issue that comes up a lot is staff members believing they have a right to not come to work if one of their How should practice leadership co-workers has tested positive and that is not true. The regulation is just the opposite, unless they can show that respond if a staff member tests there is a serious hazard to them that hasn’t been mitigated positive for COVID-19? by proper controls then they have to show up. The most important way to show a safe workplace environment is If someone tests positive for COVID-19 they should go home. to have consistent records of a written policy that all your The person in my office (who tested positive for COVID-19) employees are following, which include safety policies like the had a cough but no fever. My partner told the employee that wearing of masks. If you have an employee who doesn’t feel she needed to get tested and please don’t come back to work safe about coming to work, FMLA is an option for them to take until she received the results. The recommendation is to a leave of absence. stay home for 10 days which begins the first day they experience symptoms. 22 WINTER 2020 • GAVet
If an employee has contact with someone outside the workplace who has COVID-19, how should that be handled, assuming they weren’t wearing masks? If your policy is to wear a mask at work, then the person can self-monitor and doesn’t necessarily have to stay home from work. If the exposure was their spouse, then you would want the person to stay home because that is going to be very close contact. Yet, exposure within the household is not at 100%, only 60% percent of people within the same house become infected. Don: From a liability stance if the person exposed doesn’t want to sit out from work for Christine Zurawski, M.D. FIDSA (Fellow, Infectious 10 days you can have them get tested, and come up negative, and have them adhere to the Disease Society of America) safety standards. graduated from the University of Michigan Honors College Dr. Zurawski: I would urge caution in the use of testing as a marker of health as it gives a false in 1986. She earned her medical degree at Emory sense of security. The type of testing and the timing of the testing can impact the results. For University School of Medicine. example, the rapid antigen test, like they use with professional athletes, can have a 30-40% She completed a residency false negative rate. If you have an exposure and you test the next day you could really just have a in Internal Medicine and a fellowship in Infectious false negative that can occur within the first 24 hours. The testing situation is very complicated Diseases at Emory University so most people in healthcare don’t mandate testing to come back to work. We’ve seen patients School of Medicine. She is test positive for up to 90 days after contracting COVID-19, even though they are no longer the CEO of Atlanta ID Group, a private Infectious Diseases infectious, so it all depends on timing. practice that is affiliated with Piedmont Healthcare. She (From the GVMA’s “Pandemic Workplace Safety Townhall” on 10/28, a recording of the is also the Medical Director webinar and more Q&A can be found on GVMA’s blog at www.gvma.net) for Infection Prevention and Antibiotic Stewardship for Piedmont Atlanta Hospital and Piedmont Healthcare System. Don Riddick has been a licensed attorney since 1993, including current active licenses in Alabama, Georgia and Tennessee. He is the owner and practice manager of Benning Animal Hospital LLC, and is a licensed Veterinary Technician in Georgia. He has four dogs, two horses, and has made a few midnight farm calls with his wife, veterinarian Keri Riddick. WINTER 2020 • GAVet 23
MEMBERSHIP We want to thank you for your support over the past year. We know that it hasn't been easy and we value your contribution to your professional associations. People like you make up the heart of organizations like ours. Your involvement is so important and very much appreciated. In every aspiration, we have you covered. Premium Latest Latest Information Education Information Premium Latest Advocacy Information Education Become a GVMA Member Today! Become a GVMA member today! GVMA.net gvma.net 24 WINTER 2020 • GAVet
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YOUR MEMBER ASSISTANCE PROGRAM This Holiday season we’re here to help you with the extra pandemic related challenges you may be experiencing. The holiday season is a time for celebrations, gift giving, and reconnecting with family and friends. However, this season can also bring with it added stress, anxiety, and even the holiday blues. Your Member Assistance Program can help you make the holidays more relaxing by: m Offering in the moment support and counseling assistance 24 hours per day, 7 days a week for you and your family members. m Confidential, private discussions to determine the triggers of your stress or anxiety. m Assistance in developing coping strategies to help you deal with holiday blues or the stress and anxiety they might bring. m Providing objective, experienced counselors to help guide you when you need it the most. ALWAYS AVAILABLE. ALWAYS CONFIDENTIAL. MAKE YOUR HOLIDAYS LESS STRESSFUL BY CALLING: TOLL-FREE: 1-800-633-3353 • WEBSITE: WWW.GVMA.NET 26 WINTER 2020 • GAVet
Attention: New Date for ECVC 2021 Find out more info at www.emeraldcoastvc.com WINTER 2020 • GAVet 27
P R AC T I C E M A N AG E M E N T End of the Year FINANCIAL ADVICE By: Duffy Jones, DVM Owner of Peachtree Hills Animal Hospital, Co-founder, dvmSuccess What a crazy year this had been! As you get ready for the end of the year, here are a few things to think about to help start off 2021 with a bang. Know What Taxes You May Owe • 2020 was a messy year financially. Many hospitals were closed for weeks, many got Payroll Protection Program loans, others saw a record growth. Whatever happened in your hospital, a meeting with your accountant to assess your tax liability is in order. I hate to say this, but I hope most of you owe some taxes. That would mean you were profitable and grew your business! Thinking about your potential tax liability before the end of the year can help you plan for any equipment purchases or facility improvements that you might need. Knowing your approximate tax liability before the end of the year is very important so you do not get a big surprise come April of 2021. GVMA Members, CLICK HERE TO READ MORE • . 28 WINTER 2020 • GAVet
Duffy Jones, DVM, completed his Bachelor of Science degree in biology at the University of Notre Dame and obtained his Doctorate in Veterinary Medicine at Tufts School of Veterinary Medicine. He then completed an internship at Georgia Veterinary Specialist in 2000. In 2005, he founded Peachtree Hills Animal Hospital located in Atlanta, Georgia. Dr. Jones is a past • president and the current treasurer of the GVMA. He is the co-author of The Business Side of Veterinary Medicine: What Veterinary Schools Do Not Teach You, published in 2017. Dr. Jones founded dvmSuccess in 2019 with a vision of applying his expertise, diverse experience and 21st century technology to the task of upgrading the practice financial advisory service and related services that serve the veterinary market. Learn more about dvmSuccess at www.dvm.com. WINTER 2020 • GAVet 29
Georgia Veterinary Medical Association 2200 Century Parkway, Suite 725 Atlanta, GA 30345
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