www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President

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www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
Winter 2020    A quarterly publication of the Georgia Veterinary Medical Association

                                                                                See page 6
                                                                                for details!
Dr. Justin Toth Begins His Term as
2020-2021 GVMA President
                                                           www.gvma.net

                              Georgia Veterinary Medical Association
www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
WINTER 2020 • GAVet   3
www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
contents
                                                 5 The GVMA in 2020
                                                		 By: Jill Lancaster, DVM

                                                 6 Cover Story-Presidents Profile:
                                                		 Dr. Justin Toth

                                                10 Differentiating Cash Flow
                                                		 and Profit
                                                		 By: Doyle Watson, DVM

                                                12 5 Ways to Cut Call Volume
                                                		 By: Wendy Myers

                                                16 Spay and Neuter Grant
                                                18 Practice Owners and Managers:

                                       6        		 Cut Through the Baloney—
                                                		 Enhance the Partnership
                                                		 By: Christine Shupe

20 Make Sure Your License Renewal
		 Application Isn’t Rejected

22 What to do if a Staff Member
		 Contracts COVID-19
		 By: Dr. Christine Zurawski and Don Riddick

24 Membership Renewal
26 Member Assistance Program
28 End of the Year Financial Advice

      By: Duffy Jones, DVM                                                       18

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www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
T H E GV M A I N 2 0 2 0

                                                                      Continuing Education
                                                                      Despite this being a license renewal year, in the interest of
                                                                      public safety, we made the difficult decision to postpone our
                                                                      live continuing education events, hoping to resume them once
                                                                      things settled down. As the Emergency Board rules allowed,
                                                                      we were able to offer virtual CE to all practitioners throughout
                                                                      the remainder of the year. In July, the in-person CE resumed
                                                                      (with proper safety protocols in place) in different regions of
                                                                      the state and has been well-attended.

                                                                      Building Relationships with Georgia Organizations
                                                                      Throughout the year, we have been in regular attendance
                                                                      at each of the Georgia State Board of Veterinary Medicine
The year of 2020 has been quite a time to be the President of         meetings in order to stay abreast of rule changes to the way
the Georgia Veterinary Medical Association! From Coronavirus          we practice at this time. Governmental and legislative issues
stress, to weekly Town Hall Zooms, virtual CE, quarantines,           are also continuing to be monitored, with our very skilled
hurricanes, & murder hornets, there has been no lack of               Advocacy Committee and the Agribusiness Council guiding
opportunities for on-the-job training. I have been proud to           our efforts. Communication with constituent organizations
serve and lead our association in proving to be a necessary,          and other statewide groups in the animal & agriculture
credible, respected source of information & guidance to the           industries has been key to staying in the forefront of the
veterinary profession in Georgia, especially this year. Everyone      rapidly changing industry issues and information. The UGA
in the GVMA staff and leadership has worked tirelessly to             College of Veterinary Medicine has been actively involved
ensure that we continue to support all of our members and             with us throughout the year also, allowing us the opportunity
the business of veterinary medicine in the midst of these             to stay informed on student relations and the statistics of the
unprecedented times.                                                  directions our future colleagues are taking.

The GVMA’s Response to COVID-19                                       I have enjoyed serving on the GVMA Board since 2008, and
We began the year working on legislative issues, such as the          appreciate your support as your GVMA President during 2020.
Professional Health Program, veterinary compounding, and              My plans for the year did not quite turn out as I had expected,
cleaning up the Practice Act. As the COVID-19 Pandemic was            but I am proud of & encouraged by the GVMA response
progressing early in March, we realized the need to restructure       to everything that has come up this year. I have a great
our immediate priorities to member & business support.                appreciation for the continuing hard work of the GVMA
We made certain to notify Governor Kemp early on of the fact          staff, volunteer board members and committees in
that veterinary medicine is “essential business” to the state of      keeping our profession working, growing, and supported.
Georgia - we must be allowed to continue to practice in order         As Georgia veterinarians, we can feel secure in knowing that
to maintain, improve, and protect animal & public health. We          this organization is actively promoting and protecting our
began to pull together information to disseminate statewide to        businesses, licenses, ability to practice, and our way of life
all practitioners and their staff regarding the ability to continue   in this industry. I want to especially thank Susan Blevins, Dr.
practicing in such critical times. We promptly passed along           Wendy Cuevas, Billie Scroggs, and Lindsay Corley, who have
links to public health websites, the Governor’s orders, and the       done an amazing job of making & keeping our association the
emergency State Board rule changes. Our website became an             respected, informative, and financially sound organization that
important source of up-to-date information, often referenced          it is known to be.
by many other statewide organizations (Georgia Cattlemen,
Farm Bureau, UGA CVM). Multiple Town Hall Zoom meetings               Jill R. Lancaster, DVM
and informative webinars for both members & nonmembers                Immediate Past President, GVMA
were organized after hours. These served to give guidance
on topics ranging from changing business practices, legal &
financial assistance, and changing rules of veterinary practice,
to employee safety protocols, wellbeing, and telemedicine.
We can all be very proud of how the GVMA stepped-up to the
needs of our state and our profession.

                                                                                                          WINTER 2020 • GAVet    5
www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
C OV E R S TO RY

2021 President’s Profile:
Dr. Justin Toth
                          Where were you born and raised?
                          I was born and raised in Covington.

                          Why did you choose to become a veterinarian?
                          As a teenager, Drs. Briscoe and Daniell at Covington Veterinary Clinic were gracious
                          enough to offer me a part-time position. At that time, I was interested in becoming
                          a physician and wanted to gain some exposure to medical procedures. Dr. Daniell
                          took the time to explain the cases we saw and served as an excellent mentor. I fell
                          in love with the profession almost immediately. I found myself coming home after
                          work and sharing story after story with my friends and family night after night.

                          Where do you work?
                          I founded Dallas Highway Animal Hospital in Powder Springs in 2001 and work as
                          1 of 3 doctors with companion animals.

                          What does a typical day look like for you?
                          A typical day at the office consists of the usual mayhem you expect in any animal
                          hospital. Our team finds comic relief is often the best medicine. We post the joke of
                          the day on our whiteboard, which often will shame even the corniest of Dad jokes.
                          We also replay the old 96-Rock’s 5:00 whistle every Friday at the end of the day.

                          What would you say is the most difficult part about
                          being a practice owner?
                          The most difficult part of being a practice owner is learning how to delegate. As a
                          practice owner for 20 years, I learned years ago to delegate. I went to school to be
                          a veterinarian first and foremost. If a task does not require a DVM degree, I try to
                          delegate that task.

                          What is the most rewarding part of your job?
                          The biggest and most rewarding part of my job is the ability to enhance the
                          human-animal bond. Our pets are our family and I love being an important part of
                          the many families of West Cobb. In fact, I keep a folder of all the thank you letters,
                          cards, etc. that I have received from clients over the years. These notes serve as
                          great reminder whenever I am having a difficult day.

                          What have been your greatest challenges trying to run
                          your clinic during the pandemic?
                          The pandemic has changed life as we know it. Business owners were forced to
                          adapt without precedent. I am thankful for the many GVMA town hall events and all
                          the information posted on the GVMA website. Without these resources, changes in
                          protocol would have been far more difficult. The info the GVMA has been gathering
                          and providing has been such a great help to everyone in our profession and our
                          related industries. I’ve been pleased to be receiving emails from the Farm Bureau
                          and the Georgia Cattlemen’s Association referencing the GVMA websites to their
                          members. I’m so proud we are all able to cooperate and share information during
                          this season.

6   WINTER 2020 • GAVet
www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
How can practice owners step
                                               up in terms of leadership
                                               during the pandemic?
                                               As a practice owner, we must strive to
                                               offer the highest quality of medicine while
                                               ensuring the safety of our team members.
                                               We can achieve these simultaneously as
                                               our team members are counting on us to             “The pandemic
                                               protect them. I would recommend having
                                               a compliance control officer during the            has changed
                                               pandemic as they can provide the written
                                               safety measures like the wearing of                life as we know
                                               masks, distancing, and cleaning standards
                                               to prevent COVID-19 exposure at the                it. Business
                                               workplace. A compliance control officer is
                                               a worthwhile investment as they can help           owners were
                                               with infection control after the pandemic.
                                                                                                  forced to
What advice would you give associates who might be
interested in practice ownership?                                                                 adapt without
Practice ownership is extremely rewarding. Our profession was founded upon the
principles of individual ownership. There are many financial institutions that are                precedent. I
designed to assist associates to purchase existing hospitals, or to start a new practice.
I would suggest contacting one of these institutions during the early stages of your              am thankful
planning phase.
                                                                                                  for the many
Why did you choose to join the Board of Directors of the GVMA?                                    GVMA town hall
Our profession needs representation at the local, state, and federal levels. While
our lawmakers may have the best of intentions, the lack of knowledge regarding our
profession can often be harmful. The GVMA advocates for veterinarians on a daily basis
                                                                                                  events and all
and I wanted to be a part of this team.
                                                                                                  the information
How has the GVMA benefited you?                                                                   posted on the
As a member of the BOD and now an officer, I have learned much from the GVMA. I
understand how organized medicine works. I have also become more involved with                    GVMA website.
the AVMA, serving as Georgia’s Alternate Delegate and now as a member of the State
Advocacy Committee.                                                                               Without these
Why did you decide                                                                                resources,
to become involved
in the Wellness                                                                                   changes in
& Resilience                                                                                      protocol would
Committee?
Veterinarians face singular                                                                       have been far
challenges in their jobs. The
rates of suicide, addiction, and                                                                  more difficult.”
depression are unusually high
among our profession. I feel
as if the best way to reverse
this trend is to create education and resources for our colleagues. My goal is to “Heal
the Healers.”

                                                                            continued on page 8

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www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
C OV E R S TO RY
continued from page 7

The Governor signed the GVMA sponsored                          Why should new veterinarians get involved
Professional Health Program Bill (SB-436)                       with the GVMA?
in August. What is GPHP and how will it                         The GVMA is only as strong as its members. If you want a

benefit Georgia veterinarians?                                  voice, if you want an organization that puts your needs first,
                                                                then the GVMA is for you.
Statistically, there are 50-60 licensed veterinarians in the
State of Georgia who are impaired and in need of treatment
each year. Unfortunately, there is no current system in         Are there specific issues you would like to
place that offers both a crisis intervention structure and a    see addressed during your tenure as the
safe harbor for those individuals who are willing to seek       GVMA president?
treatment.                                                      As a profession, I would love to see our team members paid
                                                                a better wage and receive better benefits for the important
Georgia Professionals Health Program is a non-profit            job that they perform every day. While I wish this goal could
organization dedicated to the well-being of medical             be completed by the end of my tenure, I realize that this is
professionals in Georgia. GPHP currently works with             impractical. However, I would love to begin to take steps
physicians, physician assistants, and respiratory therapists    in this direction, such as providing lower cost healthcare
licensed in Georgia.                                            options for our members that could be passed along to their
                                                                team members.
Some of the objectives of GPHP include:
 a. To educate regarding mental health and
                                                                How do you handle the daily stress that
    substance abuse among Georgia
    Healthcare professionals                                    comes with being a veterinarian?
 b. Promote prevention and early detection of                   I try to leave the office for lunch every day. I find that the
    these conditions                                            physical disconnect helps me to regroup for the second half
 c. Provide intervention for those individuals who need to      of the day. I also exercise faithfully and find exercise to be an
    enter medical care for mental health or substance           excellent way to relieve stress and clear my mind.
    abuse issues
 d. Monitor the status and safety of program participants       Is there anything else that you would like
 e. Coordinate with and maintain the trust of the               for GVMA members to know about you?
    participant’s regulatory agency to balance the              I am addicted to Audible! I have “read” over 350 books
    participant’s need for care with public safety              using Audible.

What would you say to the veterinarian
who is struggling with mental health or
veterinary staff who are worried about a
coworker?
To the individual:
You are not alone. Many of our colleagues feel or have felt
this way. Depending on the study you read, our profession
has a suicide rate that is 2-3 times higher than the general
population. If you are struggling with mental health, talk to
someone as soon as possible.

To the coworker:
When you suspect someone is depressed, or considering
self-harm, do not be silent. It is a fact that confrontation
(when done correctly) can and usually does help that
individual. If you complete the QPR (Question, Persuade,
Refer) training (that is available on the GVMA website), you
will learn how to talk to the individual.

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www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
WINTER 2020 • GAVet   9
www.gvma.net Dr. Justin Toth Begins His Term as 2020-2021 GVMA President
P R AC T I C E M A N AG E M E N T

Differentiating
Cash Flow
and Profit
By: Doyle Watson, DVM,
Simmons & Associates Southeast, Inc.

We are frequently asked,
“What is the difference
between cash flow and profit?”

Adjusted Net Cash Flow (“Cash Flow”) is the total
discretionary income available to the owner to pull out of
the practice and spend as the owner pleases. Consider
it as a “bucket of money” which includes the owner’s
compensation, owner personal perks and fringe benefits,
and a few other items as determined appropriate by the
practice appraiser. In a well-managed practice, cash flow
should approximate 30% of gross.

A Cash Flow analysis is part of Simmons’ “feasibility”, or
“sanity”, check. The price must be such that, once terms of
finances are considered, the transaction is both affordable
and financeable. There are criteria for each which must be
satisfied for the transaction to pass scrutiny.

GVMA Members CLICK HERE
to Read More.

Not a Member?
LEARN MORE HERE

10   WINTER 2020 • GAVet
Gross Revenues                                                                     $1,000,000
Appraiser’s Assessment of Adjusted Net Cash Flow (“CF”)                             $300,000
Appraiser’s Assessment of Reasonable Compensation
for Chief of Staff Doctor                                                           $140,000
Earnings                                                                            $160,000
Debt Service (“DS”) on Purchase                                                      $97,000
Buyer’s Pre-Tax Personal After-Debt Income                                          $203,000
                                                                      ($300K CF - $97K DS)
Lender’s Determination of Buyer’s Personal Lifestyle
Financial Requirements                                                              $125,000
                                                                                                  Doyle Watson, DVM
                                                                                                  Owner, Simmons &
                                                                                                  Associates Southeast, Inc.

Simmons & Associates Southeast, Inc.                                                    PRACTICE OWNERS……Whether you
                                                                                        would like to discuss the current
Doyle Watson, DVM
                                                                                        buyers’ market, profitability strategies,
(800) 333-1984 I southeast@simmonsinc.com
                                                                                        or appraisal options, we are here to
Please visit www.Simmonsinc.com to submit a confidentiality agreement                   support you. Despite 2020 economic
to learn more about each of the Simmons Southeast listings below:                       changes, we are seeing a strong
                                                                                        market, transactions are closing, and
GA: South Central - Grossing >$1.1M & growing, 1.5 dr. practice. Attractive
                                                                                        individual and corporate purchasers
facility with 5 acres and modern equipment. Huntin’, fishin’ & lovin’ every day!
(GA14F)                                                                                 are active. Contact Simmons &
                                                                                        Associates Southeast today for a
GA: AAHA Listing - Savannah-Coastal - 1 DVM SA Prx w/RE incl 2 acres,                   complimentary, non-obligatory
Approx 4084SF spacious facility. Significant opportunities for growth. Well             consultation. The dialogue will be
Equipped. 2019 Gross $657K. (GA20S)                                                     informative, with time well spent.
                                                                                        As the original pioneer of veterinary
FL: NEW LISTING in Clearwater - 1 DVM, SA practice with real estate,
                                                                                        practice appraisals and brokerage, we
grossing $890K, well equipped, and growing. PRX + RE (FL007A)
                                                                                        have the knowledge, expertise, and
FL: Central - SA Solo Dr Prx. 20 mi NW of Orlando. Exceptional facility.                professional business judgment that
Pool. >$1.1M gross & growing. Well equipped. (FL12A)                                    will guide you in the right direction.
                                                                                        You deserve to be fully informed as
SC: Greenville & Spartanburg Area - 2+ Dr. SA Prx w/RE on 4+ ac.
                                                                                        you prepare to sell not just your life’s
Plus extra lot on major hwy. >$2M gross & growing. (SC13W)
                                                                                        work, but the entity which provides
SC: Upstate West South Carolina - 2019 Gross of $2.5M with projected                    for you and your family’s financial
2020 Revenues approx. $3M! 2 Doctor SA Prx w/RE Incl 1.6 Acres, Approx                  security.
5764SF Spacious Facility. Well Equipped. Slippery when wet … waterfalls,
rivers, and lakes. (SC30W)                                                              FUTURE PRACTICE OWNERS…with
                                                                                        current interest rates less than 4%, this
NC: AAHA Listing - Piedmont Triad/Growing Area - 1.25 DVMs SA,
                                                                                        is a great time for you to buy! If these
Approx 3000SF spacious facility. Only open 4.5 days a week. Well
                                                                                        opportunities are not a right fit, let’s
Equipped. 2019 Gross $685K. PRX & RE $625K. (NC15B)
                                                                                        discuss your needs and goals.
NC: Northeast, near VA - Calling nature lovers and adventurists!
Immaculate, well-equipped facility- digital x-ray, in-house lab,                        www.simmonsinc.com
companion laser. $1.1M+ gross, 2 dr., SA w/ LA capability. (NC66G)

                                                                                                        WINTER 2020 • GAVet     11
P R AC T I C E M A N AG E M E N T

                             5 Ways to Cut Call Volume
                             By Wendy S. Myers, CVJ
                             Communication Solutions for Veterinarians Inc.

                             Call volumes have more than doubled at practices nationwide, according to GeniusVet survey
                             data.1 Front-desk teams are struggling to answer the onslaught of calls to schedule the
                             three-month backlog of checkups and elective procedures, refill medications, and curbside
                             arrivals. Clients’ phone experiences have rapidly deteriorated, with calls frequently rolling into
                             voicemail when employees can’t keep up.

                             You need to fix phone experiences now or risk losing client relationships and revenue. Here are
                             strategies to stop the phone frenzy:

                              1   Have clients text (not call) when they arrive for curbside appointments. Signs
                                  instruct clients to call your hospital upon arrival for curbside care, resulting in more call
                                  volume. Switch out the “Call us when you arrive” sign for “Curbside appointment? Text this:
                                  ARRIVED, your name, your pet’s name, parking spot #.” Reply to confirm the arrival

                                  GVMA Members,
                              2
                                  Click Here to read more.
                                  Not A Member? Learn more at www.gvma.net

                              3

                             4

                              5

                                                                                                               continued on page 14

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WINTER 2020 • GAVet   13
P R AC T I C E M A N AG E M E N T
Embrace technology tools that will become long-term solutions. Hurry, the phone is ringing!

REFERENCES:

                                                                                                              Wendy S. Myers, CVJ, has been
                                                                                                              training veterinary teams for
                                                                                                              more than 20 years as owner
                                                                                                              of Communication Solutions
                                                                                                              for Veterinarians. She teaches
                                                                                                              teams to become confident
                                                                                                              communicators, so more pet
                                                                                                              owners say yes to medical care.
                                                                                                              Wendy shares her expertise
                                                                                                              through conferences, online
                                                                                                              courses, and monthly CE credit
1. GeniusVets to Host “Defeating the Phone Frenzy” Webinar to Help Practices Improve Communication During
                                                                                                              webinars. She is a certified
COVID. PRWeb. Available at: https://www.prweb.com/releases/geniusvets_to_host_defeating_the_phone_frenzy_
                                                                                                              veterinary journalist and author
webinar_to_help_practices_improve_communication_during_covid/prweb17351746.htm. Accessed Oct. 1, 2020.
                                                                                                              of five books. Her passion is to
2. A New Payment Solution Is Taking Over: 30% of Customers Prefer Paying With Phone Texts. Weave. Available
                                                                                                              help practices like yours thrive
at: https://www.getweave.com/a-new-payment-solution-is-taking-over-30-of-customers-prefer-paying-with-
                                                                                                              and grow through effective
phone-texts/. Accessed Oct. 1, 2020.
                                                                                                              communication skills. You may
                                                                                                              reach her at wmyers@csvets.com
                                                                                                              or www.csvets.com.

            Need CE? Check out the GVMA’s
                New Learning Library
          26 courses to choose from ranging from 1 - 2 CE hours per course.

       All content is On Demand                         GVMA Members Save!                                 Go to www.GVMA.net
        allowing you to get CE                         $15 per hour for Preferred                             (please note that
             at your leisure.                        Members (formerly known as                           LEAP CE is not available
                                                         Hospital Membership)                             on the Learning Library)
      Topics include Neurology,                     $30 per hour for Basic Members
     Oncology & Feline Behavior,                    $50 per hour for Non Members
     all State Board approved CE!

14    WINTER 2020 • GAVet
WINTER 2020 • GAVet   15
GV M A F O U N DAT I O N

The GVMA Foundation was again awarded a grant from the Dog
and Cat Sterilization Program through the Georgia Department
of Agriculture (GDA). Veterinarians cannot individually access
the program so the GVMA Foundation applied for the grant and
will distribute those funds to all participating GVMA members.
Clinics requested to participate in the program, and will offer
subsidized sterilization procedures for clients. Be on the lookout
to sign-up to participate in 2021!

For 2020:
 • GVMA award was $230,000
 • To date, participating GVMA member veterinarians have
    spayed and neutered 1343 animals
 • This year we have 26 veterinary hospitals participating,
 • Since the program started, GVMA Foundation has been
    awarded $570,000
 • In 2019, 2294 animals were spayed and neutered.
    $140,000 award
 • In 2018, 2298 animals spayed and neutered. $200,000 award

“We have utilized the GVMA
spay/neuter grant to assist
local rescues, animal control,
and our clients in combatting
the ever-growing population of
animals in our rural area. The
GVMA Foundation grant program has been very prompt in
answering our questions and in distributing funds. To date,
our hospital has proudly spayed/neutered 148 local animals
that may not have been vetted without the assistance of
this program. We are very appreciative to all who have
made this possible!”
                       – Dr. Sarah Ford, Burke County Animal Hospital

“We have received a grant from
the GVMA Foundation for the past
3 years, which helps offset the
cost of spays and neuters. We
have been able to help families
that otherwise might have had
difficulty affording the surgery for their pets. Beginning in
September this year, we have utilized the funds to help over
200 clients.”
                           – Sharon Wilson, Murrayville Veterinary Clinic”

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WINTER 2020 • GAVet   17
P R AC T I C E M A N AG E M E N T

Practice Owners and Managers
Cut Through the Baloney—
Enhance the Partnership

By: Christine Shupe, Executive Director, Veterinary Hospital Managers Association

Veterinary managers address business practices, freeing the healthcare team to focus on medicine. They are vital members
of the veterinary partnership, which consists of managers and owners. For the partnership to be successful, trust, respect,
support, a positive team culture, defined duties and authority, and communication are essential. At the foundation of good
communication is honest feedback.

The No Baloney Survey
The Veterinary Hospital Manager’s Association (VHMA) administered the No Baloney Survey, which was designed to elicit
comments on the unspoken issues that may impact the manager/owner relationship.

  • Respondents were encouraged to anonymously share their concerns about their colleagues, including the good,
    the bad and everything in between—with no beating around the bush or fears of reprisal.
  • VHMA analyzed 513 responses—425 practice managers and 88 practice owners. Respondents were divided into two
    groups: practice managers and owners who worked together and practice managers and owners who did not have a
    professional relationship.
  • The results characterize the manager/owner relationship as one based on respect and appreciation, although
    punctuated with concerns.

18   WINTER 2020 • GAVet
GVMA Member, CLICK HERE to read more.

Not a Member? Learn more here.

                                                                                                 Christine Shupe, CAE
                                                                                                 graduated from the State
                                                                                                 University of New York
                                                                                                 College at Oswego with a
                                                                                                 Bachelor of Arts degree,
                                                                                                 major in Political Science.
B
 elieving that others do not value or appreciate your contributions to an organization can be
                                                                                                 In 2003 Christine started
 demotivating. 25% of manager respondents report feeling misunderstood or unappreciated          her own association
 in their jobs and lamented the owner’s failure to rely on positive reinforcement and active     management company
 listening to foster more positive relationships.                                                CQS Management Service,
                                                                                                 LLC. Christine has served
                                                                                                 as the Executive Director to
M
 anagers who acknowledged the importance of being valued believed that showing                  the VHMA since 1998.
 appreciation is a mutual responsibility. 28% admitted that they have been remiss in sharing
 positive comments with owners and thanking them for their support. 37% reported that they
 would like to say, “Thank you for creating an environment where I enjoy working.”

2
 3% of managers expressed their frustration with owners who they described as being
 uninvolved in the business or not treating the practice as a business.

                                                                                                   WINTER 2020 • GAVet          19
L I C E N S E R E N E WA L

Make Sure Your
License Renewal
Application Isn’t Rejected!
Each veterinarian licensed to practice in the State of Georgia must
obtain 30 hours of State Board approved continuing education every
two years for license renewal. All veterinarians must renew their
license through the Professional Licensing Board at the Georgia
Secretary of State’s Office by December 31, 2020.

What you will need to complete your renewal:
 • SECRETARY OF STATE WEBSITE LOGIN
   (you can ask the website to send you your password)

  • $200 RENEWAL FEE - ($70 for Vet Techs / $20 for faculty licenses) you may pay online
     with a credit card or send a check or money order made out to the Georgia Secretary of
     State Professional Licensing Board. If not paying online expect delays.

  • NOTICE OF INTENT TO DISPENSE DRUGS – licensed veterinarians are required to
       notify the State Board of Veterinary Medicine of their intention to dispense drugs if he
     or she desires to dispense any drugs and/or controlled substances as defined in Article 2 of
     Chapter 13 of Title 16 [O.C.G.A. §§ 26-4-130(a)(1) & (2); 26-4-130(e)].

  • VERIFICATION OF CONTINUING EDUCATION – you will be asked to verify that
     you have completed 30 hours of continuing education (15 if your license was new in 2019, 0
     if you were newly licensed in 2020; 10 hours for Vet Techs). You do not need proof of these
     hours unless you receive a notification of your Continuing Education Audit for the
     Secretary of State’s Office.

      n   Of the 30 hours, 18 hours must include scientific subject matter. Scientific subject 		   License Number
          matter includes all conventional medical and surgical sub-categories that are 		          The State Board will not
          evidence based in addition to the science of diagnosis, treatment and prevention of 		    accept your license renewal
          disease as it relates directly to patients and includes a comprehensive range of the      application without your
          practice of veterinary medicine.                                                          full license number. For
                                                                                                    veterinarians, please
      n   2 hours must be in Georgia laws, rules and professionalism (GVMA LEAP CE), 		             remember to include
          technicians only need 1 hour. Click Here for the GVMA LEAP CE Calendar. LEAP CE 		        “VET” at the beginning
          is FREE for GVMA members, a savings of $250.                                              (EX: “VET123456” not
                                                                                                    “123456”) and technicians
A Note on Virtual CE– Rule 700-7-0.1-.03. Emergency Rule on Continuing Veterinary                   should include “VETT”
Education Due to the State of Emergency regarding COVID-19, licensees who apply to renew            at the beginning.
licenses expiring December 31, 2020, may obtain all continuing education hours online in
order to satisfy the continuing education requirements outlined within Rule 700-7-.03. This         For any license renewal
applies to all CE with the exception of LEAP, which must be obtained live or in a live virtual      questions please contact
session such as Zoom (not pre-recorded). Virtual CE that does not include Q&A will not be           the State Board of
accepted by the State Board (all GVMA Virtual CE meets this requirement), More information          Veterinary Medicine:
can be found on the State Board website, https://sos.ga.gov/index.php/licensing/plb/53              (844) 753-7825.

20    WINTER 2020 • GAVet
GVMA Sponsors Careers Section of
 Mobile Classroom for Agriculture
The GVMA Board of Directors voted at the beginning
of the year to sponsor the Careers section of a mobile
classroom for agriculture that is being developed by
the Georgia Farm Bureau’s Foundation, the Georgia
Foundation for Agriculture. Veterinary medicine will
be prominently featured and promoted to STEM school
children in grades 3-5. Georgia Farm Bureau districts
will sign up for the trailer to visit the middle schools in
their district beginning in January 2021.

The mission of the mobile classroom is to inspire the
next generation of leaders in agriculture through an
educational STEM-Based mobile unit that showcases
how food and fiber is grown in Georgia.

Goals for students
  • To gain a better understanding and become an
    advocate for agriculture, Georgia’s no.1 industry
  • To recognize the role that the agriculture plays
    in our state
  • To be exposed to new technology
  • To think about their place in the industry
  • To associate this positive experience with the
    Georgia Farm Bureau and our state’s
    commodity groups

Physical Specs
  •   36 foot gooseneck trailer pulled by Ford F350
  •   8 self-guided interactive stations
  •   1 live activity demo
  •   Student scavenger hunt
  •   Teacher and student takeaways

Impact & Impressions
  • School Impact: 150 Days of School Visits Annually
  • 240 kids to visit the mobile classroom daily in
    Farm Bureau Districts
  • 36,000 child reach annually
  • All students will be given 2 handouts minimum
    to take home to parents
  • Online Mobile Classroom to likely reach parents           GEORGIAAGEXPERIENCE.ORG

                                                                          WINTER 2020 • GAVet   21
WELLNESS

                                                                                  What to do if
                                                                                  a Staff
                                                                                  Member
                                                                                  Contracts
                                                                                  COVID-19
                                                                                  By: Christine Zurawski, M.D.,
                                                                                  Medical Director for Infection
                                                                                  Prevention & Antibiotic Stewardship
                                                                                  for Piedmont Hospital and
                                                                                  Don Riddick, BA, JD, GVMA Legal Expert

Do you have any first hand                                       What should other staff
experiences of a staff member                                    members do if someone at
contracting COVID-19?                                            the clinic tests positive?
Someone who works at our front desk is not working right now     If you work in a clinic where everyone is not wearing masks
because a friend of hers died from COVID-19 and she attended     then everyone is considered exposed, especially if you have
his funeral. She contracted COVID-19 and will be at home         been in close proximity with the individual. If everyone is
until her 10 days of quarantine are completed. None of us at     wearing a mask then the risk of transmission is low.
work were considered to have a potential exposure because
we are all wearing masks. If all parties are wearing masks the
risks on any serious exposures or infection is low. Masks save
                                                                 Don, what about from a
the workplace from potential exposures and keep everyone at      legal standpoint?
work and doing their jobs.                                       Don: There is no waiver of the OSHA requirement which
                                                                 states that you must provide a safe work environment.
Breakrooms: We have seen nurse to nurse transmission             Essentially what the code of federal regulations require is
from people going in the breakroom and taking off their          that you provide a safe place. You can do contract tracing and
masks to eat and socialize. It’s very frustrating because the    require a negative COVID test before the employee can return
breakrooms don’t have enough space for staff to spread out and   to work.
eat. However, we have come up with ways to take breaks in
different spaces, such as conference rooms, and eat in shifts.   One issue that comes up a lot is staff members believing
                                                                 they have a right to not come to work if one of their
How should practice leadership                                   co-workers has tested positive and that is not true. The
                                                                 regulation is just the opposite, unless they can show that
respond if a staff member tests                                  there is a serious hazard to them that hasn’t been mitigated
positive for COVID-19?                                           by proper controls then they have to show up. The most
                                                                 important way to show a safe workplace environment is
If someone tests positive for COVID-19 they should go home.
                                                                 to have consistent records of a written policy that all your
The person in my office (who tested positive for COVID-19)
                                                                 employees are following, which include safety policies like the
had a cough but no fever. My partner told the employee that
                                                                 wearing of masks. If you have an employee who doesn’t feel
she needed to get tested and please don’t come back to work
                                                                 safe about coming to work, FMLA is an option for them to take
until she received the results. The recommendation is to
                                                                 a leave of absence.
stay home for 10 days which begins the first day they
experience symptoms.

22   WINTER 2020 • GAVet
If an employee has contact with someone outside
the workplace who has COVID-19, how should that
be handled, assuming they weren’t wearing masks?
If your policy is to wear a mask at work, then the person can self-monitor and doesn’t
necessarily have to stay home from work. If the exposure was their spouse, then you would
want the person to stay home because that is going to be very close contact. Yet, exposure
within the household is not at 100%, only 60% percent of people within the same house
become infected.

Don: From a liability stance if the person exposed doesn’t want to sit out from work for              Christine Zurawski, M.D.
                                                                                                      FIDSA (Fellow, Infectious
10 days you can have them get tested, and come up negative, and have them adhere to the
                                                                                                      Disease Society of America)
safety standards.                                                                                     graduated from the University
                                                                                                      of Michigan Honors College
Dr. Zurawski: I would urge caution in the use of testing as a marker of health as it gives a false    in 1986. She earned her
                                                                                                      medical degree at Emory
sense of security. The type of testing and the timing of the testing can impact the results. For      University School of Medicine.
example, the rapid antigen test, like they use with professional athletes, can have a 30-40%          She completed a residency
false negative rate. If you have an exposure and you test the next day you could really just have a   in Internal Medicine and
                                                                                                      a fellowship in Infectious
false negative that can occur within the first 24 hours. The testing situation is very complicated    Diseases at Emory University
so most people in healthcare don’t mandate testing to come back to work. We’ve seen patients          School of Medicine. She is
test positive for up to 90 days after contracting COVID-19, even though they are no longer            the CEO of Atlanta ID Group,
                                                                                                      a private Infectious Diseases
infectious, so it all depends on timing.
                                                                                                      practice that is affiliated with
                                                                                                      Piedmont Healthcare. She
(From the GVMA’s “Pandemic Workplace Safety Townhall” on 10/28, a recording of the                    is also the Medical Director
webinar and more Q&A can be found on GVMA’s blog at www.gvma.net)                                     for Infection Prevention and
                                                                                                      Antibiotic Stewardship for
                                                                                                      Piedmont Atlanta Hospital and
                                                                                                      Piedmont Healthcare System.

                                                                                                      Don Riddick has been a
                                                                                                      licensed attorney since 1993,
                                                                                                      including current active licenses
                                                                                                      in Alabama, Georgia and
                                                                                                      Tennessee. He is the owner and
                                                                                                      practice manager of Benning
                                                                                                      Animal Hospital LLC, and is a
                                                                                                      licensed Veterinary Technician
                                                                                                      in Georgia. He has four dogs,
                                                                                                      two horses, and has made a
                                                                                                      few midnight farm calls with his
                                                                                                      wife, veterinarian Keri Riddick.

                                                                                                        WINTER 2020 • GAVet       23
MEMBERSHIP

  We want to thank you for your support over the past year. We know that
  it hasn't been easy and we value your contribution to your professional
 associations. People like you make up the heart of organizations like ours.
       Your involvement is so important and very much appreciated.

                           In every aspiration,
                           we have you covered.

                      Premium
                      Latest                        Latest
                      Information
                      Education                     Information

                      Premium
                      Latest
                                                    Advocacy
                      Information
                      Education

                      Become a GVMA Member Today!
                       Become a GVMA member today!
                                GVMA.net
                                    gvma.net
24   WINTER 2020 • GAVet
WINTER 2020 • GAVet   25
YOUR MEMBER ASSISTANCE PROGRAM

             This Holiday season we’re
             here to help you with the
             extra pandemic related
             challenges you may be
             experiencing.
             The holiday season is a time for celebrations, gift
             giving, and reconnecting with family and friends.
             However, this season can also bring with it added
             stress, anxiety, and even the holiday blues. Your
             Member Assistance Program can help you make
             the holidays more relaxing by:

             m     Offering in the moment support and counseling
                   assistance 24 hours per day, 7 days a week for you
                   and your family members.

             m     Confidential, private discussions to determine the
                   triggers of your stress or anxiety.

             m     Assistance in developing coping strategies to help you
                   deal with holiday blues or the stress and anxiety they
                   might bring.

             m     Providing objective, experienced counselors to help
                   guide you when you need it the most.

             ALWAYS AVAILABLE. ALWAYS CONFIDENTIAL.
             MAKE YOUR HOLIDAYS LESS STRESSFUL BY CALLING:
             TOLL-FREE: 1-800-633-3353 • WEBSITE: WWW.GVMA.NET

26   WINTER 2020 • GAVet
Attention: New Date for ECVC 2021
       Find out more info at
     www.emeraldcoastvc.com

                                WINTER 2020 • GAVet   27
P R AC T I C E M A N AG E M E N T

                                                          End of the Year
                                                           FINANCIAL
                                                             ADVICE

By: Duffy Jones, DVM
Owner of Peachtree Hills Animal Hospital, Co-founder, dvmSuccess

What a crazy year this had been! As you get ready for the end of the year,
here are a few things to think about to help start off 2021 with a bang.

Know What Taxes You May Owe                                         •
2020 was a messy year financially. Many hospitals were closed
for weeks, many got Payroll Protection Program loans, others
saw a record growth. Whatever happened in your hospital, a
meeting with your accountant to assess your tax liability is in
order. I hate to say this, but I hope most of you owe some taxes.
That would mean you were profitable and grew your business!
Thinking about your potential tax liability before the end of
the year can help you plan for any equipment purchases or
facility improvements that you might need. Knowing your
approximate tax liability before the end of the year is very
important so you do not get a big surprise come April of 2021.

GVMA Members, CLICK HERE TO READ
MORE
  • .

28      WINTER 2020 • GAVet
Duffy Jones,
                                                                      DVM, completed
                                                                      his Bachelor of
                                                                      Science degree
                                                                      in biology at
                                                                      the University
                                                                      of Notre Dame
                                                                      and obtained
                                                                      his Doctorate
                                                                      in Veterinary
                                              Medicine at Tufts School of Veterinary
                                              Medicine. He then completed an
                                              internship at Georgia Veterinary
                                              Specialist in 2000. In 2005, he founded
                                              Peachtree Hills Animal Hospital located
                                              in Atlanta, Georgia. Dr. Jones is a past
 •                                            president and the current treasurer of
                                              the GVMA. He is the co-author of The
                                              Business Side of Veterinary Medicine:
                                              What Veterinary Schools Do Not Teach
                                              You, published in 2017.

                                              Dr. Jones founded dvmSuccess in 2019
                                              with a vision of applying his expertise,
                                              diverse experience and 21st century
                                              technology to the task of upgrading
                                              the practice financial advisory service
                                              and related services that serve the
                                              veterinary market.
Learn more about dvmSuccess at www.dvm.com.

                                                          WINTER 2020 • GAVet     29
Georgia Veterinary Medical Association
2200 Century Parkway, Suite 725
Atlanta, GA 30345
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