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2 Home-Start Oxford Annual Report 2013/14 Contents What Home-Start Offers 3 Vision and Mission 4 Chair’s introduction 5 The admin role 7 An afternoon with my family 8 Volunteers and training 10 Our family support work 11 A referrer’s view 12 Bicester Coordinator’s report 13 Treasurer’s report 15 Summary of Accounts 2012–13 17 Sources of income 18 Trustees and staff 2013–14 19 Getting involved 20 Thank you 22 Home-Start Oxford is a Company Limited by Guarantee (England) Registration No. 5375011, Registered Charity No. 1108612
Home-Start Oxford Annual Report 2013/14 3 What Home-Start offers n Volunteers with parenting experience who are matched with, and visit on a regular basis, families who have young children n Befriending and flexible home-based support which is tailor-made to meet the specific wishes and needs of a family n Emotional support to help parents find ways to manage and resolve problems n Direct support to children, including playing, listening, having fun, establishing routines, encouraging development and providing opportunities for outings and treats n Practical help, perhaps with getting to appointments, helping with shopping, budgeting, nutrition and meal planning, cooking and making the home safe n Outreach and family group work so parents can get out and meet others, access Children’s Centres and become more involved in their own community n Information and links to other organisations including health and educational services n Attendance at meetings and moral support, especially in relation to dealing with case conferences or solicitors and court cases n Access to parenting advice and parenting skills training The UK’s Leading Family Support Charity
4 Home-Start Oxford Annual Report 2013/14 Vision Home-Start wants to see a society in which every parent has the support they need to give their children the best possible start in life. Mission To offer support, friendship and practical help to families with a child under five, and particularly families who are vulnerable, isolated or under stress, through home visiting by trained volunteers and other services. Our purpose is to help children by supporting parents to grow in confidence, strengthen their relationships with children, and widen their links with the local community. In this way we aim, in partnership with other agencies, to foster the development of children, and the health and welfare of the family, and to provide an effective preventative service.
Home-Start Oxford Annual Report 2013/14 5 Chair’s Introduction It is vitally important for us all that children have as happy and secure a family background as possible, to enable them to thrive and become positive members of society. They are the building blocks of and for the next generation. This fact must never be overlooked or undervalued. However, bringing up children presents challenges to us all, much more so when parents are under stress, and we live in ever stressful times. We at Home-Start Oxford & Bicester continue to help families manage and/or overcome these challenges and stresses through the dedication of our staff team and our many volunteers. I make no apology for repeating a theme from last year - that we need to do as much as we can to support children and their parents to become secure in themselves. The home is all-important to achieving this, and we start in the home. Our unique selling points remain “Home-Start offers a fantastic firstly that we give families the choice of service – it was just the right thing having our support, so there is a positive engagement with us and our service from for me. Until you really need help the start, and secondly that our volunteers you just don’t know what’s out continue to visit, using a befriending model there. I could trust my volunteer for their support, for as long as is needed. with anything. She was eager to The importance of this extended support for families cannot be underestimated. help in whatever way she could.” The decline of services in the family and A supported mother children sector concerns us, as it does all working within it. Children’s Centres and social services continue to have their funding reduced, and looking forward to 2015-6 we are likely to see some Children’s Centres closing as reductions continue. This leads to an ever increasing demand for our service – this year we had over 128 referrals, compared to 81 the previous year. Most of these referrals now come from health visitors who are among the few professionals still seeing families in the home. In 2013- 14 we provided support to 100 families and 209 children through our dedicated team of volunteers and also our family support worker who adds importantly to this work, able to help with more complex needs as well as modelling parenting skills. Our family coordinators have continued to forge and maintain links with our partner and other agencies as well as with other Home-Start schemes. In this our 26th year we have been busy in other ways too. We have been keen to raise our local profile, and our new administrator Matt Zeqiri has been signal in doing this. His work resulted in a 2 page spread in late October 2013 in the Oxford Mail about the
6 Home-Start Oxford Annual Report 2013/14 important work we do. In November 2013 Home-Start Oxford & Bicester was promoted at performances of ‘The Other Shakespeare’ by Pitchfork Production in the Queen’s College, Oxford, with the ticket proceeds from one performance being donated to us. We also underwent a successful Quality Assurance review and audit in December 2013/ January 2014, which gave us the opportunity to review our structure, work and practice. It has been a very worthwhile experience, as a result of which we have restructured the staff team, creating a managerial position of senior coordinator. Our family coordinator Karen Porter was appointed to this position with effect from 1 April 2014. At the time of writing we are of course in 2014-15, and we have seen many changes to the staff team. As a result of the reductions in funding described by our treasurer later in this report, Sarah Harvey took voluntary redundancy after nearly 10 years, and Anna Laerke after 6 years. It was with sadness that we said goodbye to them, and we wish them every success hereafter. Their departure has created opportunities, albeit some only short-term. In July we appointed Sam Challen, originally a volunteer, then our family support worker, to the role of family coordinator for the Bicester area. We appointed Fiona Bowler, also formerly a volunteer, to the role of family support worker in September. Following a successful application for short-term funding for a Social Inclusion Fund project, we then appointed former volunteers Claire Roberts and Jennifer Booth as a fixed term family coordinator and family support worker respectively. These appointments demonstrate the ways in which our training, enabled by the Big Lottery Fund, provides opportunities for employment, career change and progression, and we are rightly proud of this. We are considering some interesting new initiatives with an energetic and committed staff team. Our major ongoing challenge is fundraising to provide a more secure and longer term base for our work. My fellow trustees continue to be a great support, and once again my particular thanks go to Douglas Keir, our treasurer, for his report on financial matters on pages 11 - 13, and for his chairmanship of the funding committee. I am also delighted to be welcoming Sarah Wood, Catherine Goode and Barbara Munske-Cresswell on to the Board of Trustees. Last but by no means least, Romy Briant has decided to stand down both as a trustee and from the Management Board. She first joined as a trustee 10 years ago, after previously being an advisor. Throughout the years she has brought a wealth of experience to us with her commitment to safeguarding excellence, her fundraising and her knowledge of family work as well as that relating to the legal constitutional requirements of Home-Start as a charity and company limited by guarantee. She will be greatly missed, though happily for us she has agreed to remain in contact by being the external safeguarding advisor to the Scheme. Our great thanks and good wishes go to her. Alison Scott Chair of the Board of Trustees, November 2014
Home-Start Oxford Annual Report 2013/14 7 The admin role A view from the front-line, so to speak I came to Home-Start Oxford, and the city, at the beginning of October 2013, just in time for QA and the AGM (there’s nothing quite like a baptism of fire!). The Home-Start world was a completely new one to me. While the day-to-day pace of work is hectic, it is made a lot easier by the knowledge that “What you do to support families what we are doing is worth every ounce of is so special, valuable and vital. effort (and every new grey hair found in my beard). We know that you have excellent Supporting our wonderful team of training and can rely on you to volunteers has been a very rewarding make a real difference to families experience, and I’ve particularly enjoyed who are struggling.” writing about their work for local press pieces and in fundraising bids. When it Referrer comes to convincing trust funds that our work is worth supporting, the enthusiasm, skills and effectiveness of our volunteers are the best bargaining chips we have. I have also felt the benefit of the team’s tireless work ethic in the office, where volunteer Jessica Upton has lent a hand with data input for our online recording system. Hearty thanks to her for taking on this extra work during 2013-14. There have been a few changes over the year, but my most significant one has been the introduction of a There was a young man from Surrey brand new set of computers thanks Who accepted a job in a hurry to a most generous grant from an Home-Start heaped on the strain, anonymous donor and funding from the Doris Field Charitable Trust. Overloaded his brain, These have sped up much of the So he clocked off and went for a curry digital processes involved in our On a lighter note – Matt administration, including the recording of new referrals, putting together newsletters for our volunteers and members, updating our website, running our Twitter account (follow us @HomeStart_Ox), and doing many other tasks that seem small in isolation, but all contribute to the really important work of supporting vulnerable families. Matt Zeqiri Administrator
8 Home-Start Oxford Annual Report 2013/14 An afternoon with my family Mum gives me a warm hug when I arrive, and we get ready to go out. It is very important for Mum’s sense of wellbeing to get out so we tend to walk for miles each time I visit, pushing the double buggy along the river bank and into parts of Oxford I have never been. It is easy to chat as we walk and I try to reassure and offer her advice about her worries and concerns. Although this mum is very competent and experienced, with two older girls aged three and five, at around 3 months old her twin babies were admitted to paediatric intensive care with respiratory problems. Their serious illness has completely shaken her confidence in her capabilities. She is anxious, has no routine, the feeding and sleeping patterns are erratic, and she is struggling to give equal attention to all four little girls. All these concerns are coupled with an underlying worry of how she will manage when she returns to work part time. After stopping for a cup of tea when we each give the babies a bottle, we have to run to school with the buggy to meet S (aged 5). Her class room is on the second floor. I collect her as there’s no way of getting the double buggy up the stairs. We then head to the next school
Home-Start Oxford Annual Report 2013/14 9 to pick up B (aged 3). I stay with the babies while Mum goes in. B comes running out and jumps up for a hug. It’s lovely that she is so pleased to see me. We start the marathon journey home. S is walking home backwards (as you do when you are five). B is tired, so she sits on the front of the buggy with Mum pushing while I walk home backwards with S. As we make our way she tells me Mum has been crying. Once home, I bring out some stones and shells for the girls to paint. Mum is “10/10 – good support offered, keen for them to do something special taking pressure off Mum by when they come home rather than just sit in front of the TV while she sorts out helping with the babies, especially the twins, so this is where I can really the little boy who demanded high help. We then cuddle up and read some levels of attention.” stories that my children liked when they were little. When Dad gets back from Referrer work, it’s time for me to leave. S gives me an impromptu hug when I go. It strikes me again how much I enjoy my role – though no one said how fit being a Home-Start volunteer keeps you! After I finished supporting ‘my’ family I popped in as a friend to see them. All is calm, the babies are asleep in their cots, and B is happily colouring in the kitchen. Mum is relaxed and happy at home, enjoying being back at work part time and is even looking “Just wanted to say we are really forward to the winter, whereas before she enjoying volunteer’s visits. It got really down about it.. We all go to pick up S from school. The walk home is still makes a high point in the week to a long one, but the girls sing happily on have someone so lovely to chat the way back. I get cake, a game, and their with and to play with W. Not favourite book out of my bag. It’s so good to mention the joy of getting a to be with them again, but they don’t really need me anymore and I don’t stay long minute to put the dishwasher on.” as they are all going out for supper, then A supported mother looking forward to a busy weekend together. Next time I will see them is for the twins 1st birthday party, to thank their family and friends for their help and support over the year. I say to S “I’m so thrilled to be invited and included in the family party” to which she replies in a puzzled voice “but you are part of our family”. A volunteer
10 Home-Start Oxford Annual Report 2013/14 Volunteers and training We would like to thank all the volunteers for their commitment to Home Start over this year. We continue to hold 2 volunteer preparation courses in the spring and autumn of each year. Over the year we have able to recruit and train 14 new volunteers to the scheme. We very much appreciate their time and commitment to the scheme and their Home Start families. We would like to extend a huge thank you to Kidlington Baptist Church and in particular Helen Vallis for making us so welcome in using their facilities for our training venue. It provides a good meeting point for both Oxford and Bicester volunteers. We hire the venue for our preparation courses, coffee mornings and AGM. Participants’ feedback from the preparation Courses “ When the experienced volunteer came to talk about her first family it was fantastic, I felt much more confident that I could actually do this” “ I feel totally supported by the Co-ordinators…very welcome to contact them and discuss any issues and ask for advice” “ Enjoyed the course well delivered by the Co-ordinators” “ It feels like I’ve come full circle, in a positive way. I started with wanting to help parents, particularly mothers, enjoy their children as I did mine, I now feel that this is definitely possible” Over this year we are proud to have established bi-monthly coffee mornings for volunteers to meet with each other, Trustees, Staff and other agencies. These have been well attended by all and included several training events. In May 2 of our volunteers Catherine Goode and Theresa Frayn facilitated a training session entitled ‘Baby shock – how having a baby affects relationships’. We would like to thank them for this most thought provoking session. We have been fortunate to be able to offer 2 paediatric first aid training events delivered by Janice Morrison from Thames Training. The training was described by volunteers as ‘excellent information delivering in a fun and memorable way’. We would like to extend a huge thank you to Janice and look forward to working with her in the future. Karen Porter Oxford Family Coordinator
Home-Start Oxford Annual Report 2013/14 11 Our family support work My role has been to work with local families who have been identified as needing support urgently. Often these families were at crisis point in their lives. When asked to write about my work, I thought about the areas I had supported families with and compiled an exhaustive list: these consisted of support around benefit applications, housing needs, debt relief orders, community grants, education, healthy eating, accessing healthcare, budgeting, meal planning, cookery lessons, applications for household items, “What you do is invaluable – clothing, school placements, school it’s unique and very special. transport applications, liaising with local My volunteer has had the tenancy estates managers re-anti-social behaviour issues and many more, but patience of a saint, fantastic ideas most importantly through my FSW and has been very accepting of work I have supported these families our family situation.” at a time of crisis in their lives. Many of these families have little or no support A supported mother and often feel disconnected from their communities and society alike. There were challenges along the way but together we worked through them one by one, and I began to see the behavioural changes in the parents – reduced anxiety levels, positive thinking, future planning for themselves and their children, and smiles! I often heard horror stories from the parents, and “people always say they’re going to help and never do”. I found this incredibly sad as many of the families have had tough lives and been let down time and time again – until they asked for help from Home-Start! We work with the families supporting and helping them change the areas that impact negatively on their family life, working towards a brighter future for their children and themselves. Sam Challen Family Support Worker
12 Home-Start Oxford Annual Report 2013/14 A referrer’s view At Grandpont Children’s Centre we have been delighted to work in partnership with Home- Start Oxford over a number of years. We have seen children and families thrive with the support offered by Home-Start’s very committed volunteers, who have provided consistent and sensitive support to vulnerable families. ‘Being there for me‘ was how one parent described what mattered most in her relationship with her Home-Start volunteer. The process for selecting and allocating a volunteer to a family is a very thoughtful and considered process which has resulted in wonderful matches, fit for purpose, that often turn into long lasting friendships. Home-Start’s very professional approach to training and assessing the impact of the service inspires confidence and has garnered a great deal of respect from the community. We hope to continue working in partnership for years to come. Mercedes Cumberbatch Children’s Centre Manager Home-Start – part of the community, in the Blackbird Leys Youth and Community Association wall mural
Home-Start Oxford Annual Report 2013/14 13 Bicester Coordinator’s Report At the heart of our work with families is an appreciation and understanding that it sometimes requires a brave leap of faith for a parent to ask for or accept support. It can appear to a vulnerable parent that all around them are coping with the pressures of having children except themselves. A mother or father risks having their self-esteem and confidence quickly eroded if events start to take them in a direction other than the one they hoped to follow due, for example, to post-natal or other depression, illness or relationship issues. Families in Bicester have continued over the year to receive wonderful tailor-made befriending provided by our excellent team of volunteers. Our focus on non-judgemental, open ended support is very much appreciated by parents. We never underestimate the importance of building a trusting relationship which can, in some cases, take time. Progress in enhancing the confidence of a mum who may have never been told she “I feel relaxed and calm when is any good at anything before, and who she comes to the house. She is wary of embracing change, requires the doesn’t criticise or judge me, volunteer to be ultra sensitive. Referrers and families have said “getting the match right unlike my own mum.” was so important” or, after a while, “she A supported mother seems like one of the family now”. Taking the time to make the best match of volunteer with family pays dividends as we know that this is the key to a successful relationship developing. Sometimes our involvement with a family has gone on well over a year, where a need is prolonged or new issues arise. For example, caring for new born twins feels very much like hard work for a mum coping on her own all day but the pressure increases when the babies become mobile and want to access play equipment. Our volunteers have helped families with twins to get out and about locally, thus reducing isolation as well as enhancing parents’ and children’s emotional and social well-being. On other occasions we have had a much shorter involvement with a family, for example when parents are going through separation and a house move is imminent. We have helped a family this year where a mum with three very young children prepared for a move. Keeping children happily occupied while boxes were packed and drawing up checklists of jobs to be done was much appreciated and helped an isolated parent with practical and emotional support at a very stressful time. We have become increasingly conscious over the past year of the huge residential building programme taking place in Bicester, the number of new families who may be joining our community and the impact on local support services. Isolation remains very
14 Home-Start Oxford Annual Report 2013/14 much an issue for young families, whether in a rural village on the outskirts of Bicester or on one of the new estates, especially if there is no extended family living close by. One family commented “Home-Start is our extended family” as we managed to help with some of the issues a grandparent or auntie may have helped with if they had been nearby – giving extra support during a period of illness, company to get out and about and developing a support network. Great appreciation must go to all the Bicester volunteers, referrers, funders and families who have embraced the Home-Start experience. We know from the many responses and expressions of gratitude that involvement has made a huge difference and enriched the lives of many in the area over the past year. Group Work Sadly the funding for our Caterpillar Group (for parents and children who haven’t experienced or don’t think they would like group settings) has been withdrawn from the end of March 2013. The Group was very well attended throughout the year. It has been very rewarding to see parents grow in confidence as well as children flourish with the chance of social interaction and stimulating play resources. We are mindful that the ‘time has to be right’ for a parent to engage successfully. One particular family has dipped in and out of sessions over the year but they became regular attendees and we have seen real progress with the confidence of both parents and children – they are ready for the group experience and appreciate the friendly, supportive atmosphere provided. Parents have expressed their positive feelings about the group, saying it ‘feels different from other groups’, being more ‘like a family’ where they can ‘relax and not feel under pressure’. We know that this sort of group, combining gentle support and social interaction has a valuable part to play in reducing anxiety and stress for families. Many thanks to Jill Gray who, as well as supporting individual families, has volunteered tirelessly at this group since its conception several years ago. It has been a privilege to get to know so many parents and children, helping them through difficult days and sharing in their highlights and successes. We are really sorry that Home-Start’s connection with the Caterpillar Group has now come to an end. Sarah Harvey Bicester Family Co-ordinator
Home-Start Oxford Annual Report 2013/14 15 Treasurer’s Report The financial story is similar every year: uncertainty around sources of future funding dominates strategic planning and resource management. 2013-14 was no exception, although the final outcome was not unsatisfactory, with a surplus of over “Home-Start support helped £6,000 being recorded. Mum with decision making and Total income increased from £109,000 to £123,000 (+13%). Within motivated her to clear the house this, the total contracted service grants for the benefit of the whole received from local Children’s Centres family. Mum found it nice to have was barely changed at £48,000. These someone to talk to. There was grants are, however, not guaranteed at all, and, as we have unfortunately already good communication between experienced [in 2014-15], can reduce Mum and her volunteer.” markedly at very short notice. The Big Referrer Lottery Fund, whose grant is targeted at the support of families in areas where we do not receive other statutory children’s centre funding, contributed £35,000 (£33,000) as part of a five year grant which expires in January 2017. The BBC Children in Need grant, funding a part-time family support worker, was unchanged at just under £10,000 though expires at the end of March 2016. Total donations increased significantly from £17,000 to £29,000 with the income “I am so grateful to be able to from charitable trusts (£12,000), churches get on with simple tasks when (£8,000), colleges (£1,000) and individuals she is here. Her help is so useful. (£5,000) all showing increases. We are extremely appreciative of this support for Adult conversation and a second our work. £26,000 of the total income was pair of hands is a ‘gift from unrestricted. heaven.” Total expenses increased by 4%: to £116,000 from £111,000. Total staff related A supported mother costs (the most important expense item) increased by £2,000, with direct family support staff costs declining by a similar amount (mainly due to an unfortunately high incidence of long-term sickness) and administrative staff costs increasing by £4,000 from an unusually low figure the year before, when the administrative position was unfilled for part of the year. Other costs did not change significantly.
16 Home-Start Oxford Annual Report 2013/14 We ended the year with a surplus of over £6,000 (2013: deficit of £2,000), leaving the year-end reserves at £57,000, marginally below the equivalent of 6 months’ expenditure, an often-cited standard for charitable organisations such as ours, but barely adequate in an environment of short-term income volatility and uncertainty. Looking ahead, this uncertainty of funding is expected to continue. For “It’s made a huge difference to 2014-15 we can already state that our income from local Children’s Centres has me having someone here I could declined by £23,000, though some has trust, who would play with my been replaced by a welcome increase in son and I could get on with a few donations from Charitable Trusts. As a jobs or have an uninterrupted direct consequence of this reduction in income, we have recently had to make shower – bliss!” painful changes in our staffing, with two A supported mother redundancies, and new members of staff employed on part-time, temporary bases. As we are conscious of an unmet need for vulnerable family support in our communities, the funding committee is remaining very focused on generating new sources of income, especially ones with multi-year guarantees: shortage of resources makes this difficult, however, and we continue to have to plan with only a short term horizon. Douglas Keir Treasurer, November 2014
Home-Start Oxford Annual Report 2013/14 17 Income for the year Total 2014 Total 2013 Children’s Centres 48,406 47,781 The Big Lottery Fund 34,959 33,045 BBC Children in Need 9,658 9,801 Copies of the full Donations and legacies 28,867 16,815 financial statements OSCA – 693 can be obtained from: Other income 936 840 Total 122,826 108,975 Home-Start Oxford Blackbird Leys Youth & Community Centre Expenditure for the year Blackbird Leys Road Practice: Oxford Staff 79,215 81,138 OX4 6HW Volunteers 5,757 3,492 Beneficiaries and other 27 222 Support and admin: Staff 13,403 9,530 Premises (incl. deprec’n) 4,976 5,358 Office equipment (incl. IT) 4,021 973 Telecomms 2,216 2,673 Stationery & General 2,115 2,178 Insurance 747 796 Governance: Home-Start UK 1,531 1,960 AGM & Annual Report 1,054 1,053 Professional fees 918 2,049 Trustee costs 178 0 Total 116,158 111,422 Net income/(deficit) for the year 6,668 (2,446) Cash Balances 31 March 2104 31 March 2013 Virgin Money 39,962 40,031 CafBank CafGold Savings A/C 18,766 6,210 CafBank CafCash 3,082 5,458 LLoyds TSB Current A/C 1,018 995 Cash in hand 133 117 Total 62,961 52,811
18 Home-Start Oxford Annual Report 2013/14 Sources of income We are extremely grateful to the following organisations, trusts and people who have made contributions towards the support we provide to local families: Grants and donations: Service Related Grants: All Souls’ College, Oxford Big Lottery Fund Christ Church, Oxford BBC Children in Need Christ Church Cathedral, Oxford Bicester Children’s Centre Ms C Coull Bicester Rural Children’s Centres Dragon Christmas Charity Sale Grandpont Children’s Centre Doris Field Charitable Trust North Oxford Children’s Centre Easyfundraising.org.uk Florence Park Children’s Centre I & D Flintoff Garfield Weston Trust Individuals who prefer to remain Mr & Mrs Grebenik anonymous J Hobart D. Keir Numerous volunteers who donated Launton Churchwardens their expenses Leys Community Association Lloyds Community Fund J Louw Marston United Reformed Church Merton College Nationwide B.S. North Oxford District Scout Gp. “Our volunteer is wonderful. She Ms M Mendes is calming, very easy to have Oriel College The Queen’s College around, and so good with the Mrs JM Ross children. I can go to the door St Andrews Church, Headington with my hair in a mess and she St Frideswides Parish CC won’t assume I’m falling apart St Michaels & All Saints PCC Mrs EC Walker (as others might do). Her support Mrs D Wigmore is getting me through a very HDH Wills Charitable Trust difficult year.” Wolfson College A donation from an anonymous A supported mother charitable trust
Home-Start Oxford Annual Report 2013/14 19 Trustees and Staff 2013-14 Directors/Trustees 2013/14 Gwen Badland (to 2 June 2013) Rosemary Bean Romy Briant Douglas Keir (Treasurer) Kate McGowan (from 2 June 2013) Alison Scott (Chair) “Home-Start volunteers are in a unique position to help vulnerable Advisors mothers cope with PND. What you do is very special and we Joya Banerjee Richard Mould all appreciate your time and Sarah Wood dedication to our local families.” Referrer Staff Team 2013 /14 Family Coordinators Sarah Harvey Anna Laerke Karen Porter Family support worker Michelle Blackstock (to 12 July 2013) Samantha Challen (from 5 August 2013) Administrators Jo Garman (to 4 October 2013) Matt Zeqiri (from 3 October 2013)
20 Home-Start Oxford Annual Report 2013/14 Getting involved with Home-Start Home-Start Oxford supports local families through the work of local volunteers and relies on local help If you would like to be involved there are a range of opportunities: n Become a Home-Start volunteer. Usually a volunteer will make a commitment to visit one family in their home each week for up to 2–4 hours and occasionally longer – to offer support and be a friend to the family. n Become a trustee. Trustees are volunteers themselves and are responsible for the work, staff and resources of the charity. They meet formally six times a year and between meetings contribute in a number of ways to the running of the charity. They are elected at the Annual General Meeting (AGM). n Support the work of the charity through your skills and talents and advice either informally, or through becoming a member of the charity or advisor to the trustees. n Contribute financially by making a donation, helping with our fundraising or nominating Home-Start as beneficiary of a local event. If you are a tax payer you can increase the value of your donation by completing a gift aid declaration form. We would welcome you joining us in any of these roles!
Home-Start Oxford Annual Report 2013/14 21
22 Home-Start Oxford Annual Report 2013/14 Thank you Instead of listing them by name we would like to start by saying a huge THANK YOU to all our volunteers. They are the mainstay of our service, and their dedication and commitment cannot be too highly praised. In addition to supporting families, they all help Home-Start Oxford and Bicester in a myriad of different ways. Home-Start Oxford would like also like to thank the many other individuals and organisations who have helped us over the past year and whose support has made our work possible. These include: • All the individuals, groups, organisations and trusts who have made donations and grants; and all the volunteers who have donated their expenses • Sarah Wood and Richard Mould, who have been most valuable advisors and supporters throughout the year. • Oxford and Bicester Children’s Centres “We look forward to her visits and I personally feel the stress and anxiety of caring for three small children ease considerably. That, in turn can only have a positive effect on the family as a whole.” A supported mother
Home-Start Oxford Annual Report 2013/14 23 And the following from whom we have received support and/or work in partnership: • Long standing friends of Home-Start • Bicester and Oxford Community including former trustees and volunteers Emergency Food Banks • Speakers who support our volunteers • Orinoco (for help provided to parents) preparation and ongoing training courses • Emmaus • Our colleagues in Home-Start Banbury & • Paula Bailey of Fundango. Chipping Norton, Home-Start Southern • Blackbird Leys Neighbourhood Police Oxfordshire, other Home-Start schemes in the Berkshire and Buckinghamshire • Refugee Resource area and the South East Region • OCVA • Home-Start UK and particularly Lesley • Oxford Sexual Abuse and Rape Crisis Barron from the QA team, and Heather Centre Knox • PACT • Staff of Blackbird Leys Youth and • Reducing the Risk of Domestic Abuse, the Community Centre and the supporting Independent Domestic Advisor Service, team from Oxford City Council and the Domestic Abuse Champions • Oxfordshire County Council Early Years Network Staff and Child Social Care Assessment • Spurgeons Young Carer’s Service Team • Stonham/Connection Drop In • Oxford and Oxfordshire health visitors • Rainbow House • Connections Floating Support • Oxford and Bicester schools and nurseries • Oxfordshire Family Information Service • Computer Assistance for their invaluable • Oxfordshire Mind IT support • Talking Space • Kevin Hinton for designing this report • Rosa Curness at ASPIRE • Circus Starr for free tickets for our • Steve Laurence and David Jones (OCC families to their wonderful show Childcare Support Officer) • Pitchfork Productions • Oxford and Bicester Citizens Advice • Ian & Deirdre Flintoff Bureaux • The Queen’s College, Oxford • OxPIP • Bicester BabyStore
Home-Start Oxford Blackbird Leys Youth and Community Centre Blackbird Leys Road Oxford OX4 6HW 01865 779991 email: admin@homestart-oxford.org.uk www.home-startoxford.org.uk Home-Start Oxford is a Company Limited by Guarantee (England) Registration No. 5375011, Registered Charity No. 1108612
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