Workers' Rights A guide for full-time and part-time workers - Usdaw
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Contents 1. Basic Rights for Everyone 2 2. Rights for Part-time Workers 9 3. Discrimination in the Workplace 10 4. Maternity and Parental Rights 12 5. Family Friendly Rights 16 6. Fixed-term Contracts 20 7. Sunday Working Rights 21 8. State Benefits 23 9. Usdaw’s Legal Plus – Looking After You and Your Family 24
1 Introduction This guide to your employment and benefit rights contains useful information for all Usdaw members. It can’t cover everything so contact your local Usdaw office for more information. If you need help, contact: You will also have contractual rights Your rep at work. in addition to these statutory rights. These contractual rights may be better Your Area Organiser. than the state minimums and provide The Legal Department at better cover because of the agreements Central Office. Usdaw has negotiated with your employer. The rights contained in this booklet are Whatever your hours and wherever you the basic state minimums and are called work, Usdaw will voice your concerns statutory rights. and stand up for your rights! Some information in this booklet will change each year – mostly in April. Make sure you have the latest copy.
2 1 Basic Rights for Everyone Rights from the day Itemised pay statement. Unlawful deductions from wages. you start work Dismissal because of pregnancy. You are entitled to the following statutory rights and protection from the day you Written reasons for dismissal during start work – it does not matter how many pregnancy/maternity leave. hours a week you work: Time-off for antenatal visits. Equal pay/equal value. 52 weeks’ maternity leave for all Sex discrimination/harassment. women. Gender reassignment discrimination. Sunday working rights. Sexual orientation discrimination. Dismissal/victimisation for enforcing a statutory right. Discrimination on grounds of religion/ belief. National Minimum Wage (NMW). Age discrimination. Time-off for holidays and breaks. Discrimination against Dismissal/victimisation for part-time workers. whistleblowing. Racial discrimination/harassment. Pension Trustees victimisation. Disability discrimination/harassment. Pregnancy and maternity discrimination. Victimisation for trade union Marriage and civil partnership membership/activity. discrimination. Victimisation for health and Time-off for family emergencies. safety activity. Time-off for trade union activities/ duties.
Legal Plus Workers’ Rights 3 Section 1 – Basic Rights for Everyone Rights which depend Working time, breaks on service and holidays Most people have the following statutory Right Service minimum rights to time-off, rest breaks Written statement Two months and paid holiday: of terms 5.6 weeks’ paid holiday a year (28 days Statutory Six months for someone working a five day week). maternity pay Part-time workers are entitled to the same level of holiday pro-rata Paternity leave Six months (so 5.6 x your normal working week). and pay A 20 minute break when the working Unpaid parental leave One year day is more than six hours. Written reasons Two years A rest period of 11 hours between for dismissal working days. Unfair dismissal Two years A ceiling of an average of eight hours’ Redundancy Two years night work in every 24 hours. payment Free health assessment for night Guaranteed lay-off pay One month workers. Medical suspension pay One month A rest period of 24 hours once every seven days. A ceiling of 48 hours on the maximum Statutory rights you are entitled to average working week. fall into two categories: Usdaw collective agreements and your – Rights which you are entitled to from contract may give you better rights to the day you start work. holidays and breaks. – Rights which depend on length of If your employment ends for any reason service. including dismissal, you are entitled to accrued statutory holiday pay. The listed rights depend on the length of service but it does not matter how Special rules apply to Road Transport. many hours per week you work (see table Please refer to the Usdaw Drivers’ above). Handbook.
4 Trade union rights Apprentices 19+ who are in the second year of apprenticeship will be paid the Everyone has: rate for their age group. The right to join a trade union. Usdaw believes that the National Living The right to take advice from their Wage should be paid at 18 and not 25. union. We do not believe a lower rate for workers The right to participate in a trade union. under 25 is justified, when they are doing the same job. The right to be accompanied by a union rep. The legal National Living Wage is not the same as the real Living Wage, as set by The National Minimum the Living Wage Foundation. This currently stands at £10.20 per hour in London and Wage and the Living Wage £8.75 per hour across the rest of the UK. Usdaw was one of the main unions that The real Living Wage is independently campaigned for the introduction of the calculated, and is based on the amount National Minimum Wage (NMW) in the needed for a decent standard of living. 1980s and 1990s. It was introduced by the The real Living Wage is voluntary, and Labour Government in 1999 and provides employers who agree to pay it can become a legal safety net for the vast majority of accredited by the Living Wage Foundation. UK workers. However, the National Minimum Wage is In April 2016, the Government introduced legally enforceable and employees can a National Living Wage for workers aged report their employer to the Pay and Work 25 and over, which is currently £7.50 per Rights Helpline if they think they are hour. Like the Minimum Wage, it is illegal being underpaid. Employers face a fine to pay any worker over 25 less than this if they are found to be underpaying and amount, per hour. employees can claim back pay too. This April April applies equally to the statutory National 2017 2018 Living Wage. Aged 25 and over £7.50 £7.83 Usdaw members who have a query about Aged 21-24 £7.05 £7.38 their pay rates should contact their Union rep. Aged 18-20 £5.60 £5.90 Under 18 £4.05 £4.20 Apprentices under 19 (or 19 and over) who are in the first year of apprenticeship £3.50 £3.70
Legal Plus Workers’ Rights 5 Section 1 – Basic Rights for Everyone Contract of employment 9. Pension rights. 10. Collective agreements. Every worker has a contract of employment. It is not always written 11. Job title/brief job description. down in one document. Sometimes it 12. Period of employment if temporary. is not written down at all. 13. A note specifying disciplinary and grievance procedure. Contract terms The terms and conditions of your 14. Place of work. employment may be changed by negotiation. Many employees have Changing contract terms better rights under their contracts than Your employer can only change your the statutory minimums because of the contract terms if you agree. agreements which Usdaw has negotiated. If your employer tries to force upon Make sure you tell your Usdaw rep and you new terms which you do not accept, negotiators what you want and give you must take immediate steps to protect them your full support. your interests by lodging a grievance with the employer and notifying your Statement of written terms Usdaw rep. Changes which you have not Every worker has the right to have agreed and that result in a cut in pay may their main contract terms written down mean an unlawful deduction from wages. in a statement of terms and conditions Changes in hours or shift patterns which within two months of starting work. are particularly hard for women with The statement must include particulars of: families to manage may be indirect sex 1. Name of employer and employee. discrimination. Changes which you have not agreed may be a breach of contract. 2. Date employment began or when continuous employment began. Statement of change in terms 3. Rate of pay. When any of these main terms are 4. Payment intervals. changed, your employer must provide you with a written statement of the 5. Hours of work. change within a month. Check any 6. Holidays and holiday pay. such statement carefully. 7. Sickness and sick pay. 8. Notice entitlement.
6 Minimum period of notice What to do in cases of If your employment is terminated you dismissal, discrimination are entitled to the following period of paid notice from your employer depending on or redundancy your length of service. Whatever your hours or your length of service, these are the steps you Service Notice should follow: 4 weeks to 2 years 1 week 1. Act fast Both employment tribunal procedures 2-3 years 2 weeks and company procedures have strict 3-4 years 3 weeks time limits. 4-5 years 4 weeks 2. Contact Usdaw 5-6 years 5 weeks Your Usdaw rep or Area Organiser 6-7 years 6 weeks will help and advise you throughout. You have a statutory right to have 7-8 years 7 weeks an Usdaw rep with you. 8-9 years 8 weeks 3. Written reasons 9-10 years 9 weeks Immediately ask your employer for 10-11 years 10 weeks written reasons if you’re dismissed. 11-12 years 11 weeks 4. Get Usdaw legal assistance Over 12 years 12 weeks Contact your local office and ask for a Member Pack. You are entitled to full pay for the 5. Follow company procedure statutory notice period, even if you If you have a grievance about your are off sick or on maternity leave. treatment or working conditions, you These are the minimum periods. should send a written grievance to Your contract may give you the right your employer. You must also follow to longer notice. the company grievance procedure and attend all hearings. If you are disciplined or dismissed, you should appeal under the company procedure. If you do not follow the procedures, the tribunal can cut your compensation.
Legal Plus Workers’ Rights 7 Section 1 – Basic Rights for Everyone 6. Notify Acas of intention to make a If time is running out, do it yourself claim and send it off (keep a copy if Contact Acas on 0300 123 11 22 to possible). The form can be changed notify them of your intention to later but not put in late. Make sure it make a claim and to obtain an Early goes in within the time limits (usually Conciliation Certificate reference three months from date of dismissal). number for your ET1. Please refer to There are three ways you can issue our Early Conciliation Factsheet for your claim: further information. 1. Online through the gov.uk website. 7. Get Form ET1 2. By post to the Central Tribunal This is the Employment Tribunal Claim Office for England and Wales: Form. You can get one from your local Employment Tribunal Office, Jobcentre Plus Office or download one: PO Box 10218, Leicester LE1 8EG www.gov.uk/employment-tribunals There is a different address for /make-a-claim Scotland: Employment Tribunals You can also make an online Central Office, PO Box 27105, application through the website. Glasgow G2 9JR. 3. By handing in your ET1 in person 8. Send off Form ET1 at one of the designated regional It is your responsibility to submit the offices. ET1 claim form within the time limits. 9. Keep Usdaw informed If we receive your completed Member Always tell your Usdaw rep what Pack in good time and assistance is you’re doing. Usdaw will help at granted the Union may be able to each stage. assist in drafting your ET1.
8 Grievance and disciplinary procedures We’ll try to settle the problems using your usual company procedures. By law, your employer must allow your Usdaw rep to come with you to all disciplinary and grievance hearings. If we can’t sort out the problem this way, your Usdaw team will advise you about taking the case further. Our full-time officials (Area Organisers) and the Usdaw Legal Department also provide advice and representation in employment tribunal cases. Tribunal claims must be lodged within strict time limits – normally three months less one day from the date of dismissal or cause of complaint. You are responsible for making your claim in time, so speak to your Usdaw rep as soon as you know you have a problem. Make sure you always follow the company grievance and appeal procedures. For help and advice about any employment problem, you can either contact your Union rep, call the Usdaw Helpline on 0800 030 80 30 or visit the Usdaw website www.usdaw.org.uk
9 2 Rights for Part-time Workers The Part-time Workers’ Regulations Auditing contract terms prohibit discrimination against part-time workers. Now is the time to look at your contract of employment and works’ rules. Part- Part-time workers must be treated no time workers should not be treated less less favourably (on a pro-rata basis) than favourably than full-time workers. full-time workers in all matters including: Less favourable treatment could be Rates of pay. a breach of the Part-time Workers’ Regulations and/or sex discrimination. Overtime. Contractual sick pay. Take up any concerns through your Usdaw reps. You may be able to put change on Contractual maternity pay. the negotiating agenda, raise a grievance, Company pensions. or take a case to an employment tribunal. Access to training. Part-time workers Holidays and parental leave. Redundancy. and pensions Contact Usdaw for further details on Access to a Pension Scheme the above rights. You cannot be refused entry to your Company Pension Scheme because of the hours you work. If you are, or have been in the past, you should contact the Pensions Section in Usdaw’s Legal Department on 0161 249 2440.
10 3 Discrimination in the Workplace The Equality Act came into force on 2. The Equality Act covers the same 1 October 2010 in England, Scotland groups of people that were protected and Wales. by equality law before. It stops people being unfairly treated on the following 1. In October 2010 all nine major pieces grounds: of equality law including the Disability Discrimination Act and the Sex Age. Discrimination Act were replaced by a Disability. law called The Equality Act. Almost all Gender reassignment (members of what the previous laws said about changing sex). protection from discrimination and rights to fair and equal treatment stay Race. the same. This section outlines the Religion or belief. main ways in which the Equality Act Sex. has changed and improved the old law. Sexual orientation. Marriage and civil partnership. Pregnancy and maternity.
Legal Plus Workers’ Rights 11 Section 3 – Discrimination in the Workplace 3. As well as bringing all equality laws to be under medical supervision to be into one place and making the law protected from discrimination. This more consistent, the Equality Act also means that a man who decides to live strengthens rights, particularly for permanently as a woman is protected disabled workers. See Usdaw’s leaflet even though she may decide not to Supporting Disabled Members (leaflet undergo any medical procedures at all. 383) for more information about how 8. The Act restricts the kinds of questions the Equality Act improves rights for employers can ask about a job disabled members. applicant’s health or disability before 4. The Equality Act protects you from offering them a job. being unfairly treated because you Employers are still allowed to ask associate with a person who fits health or disability-related questions into one of the protected groups. For before inviting someone to an example, a parent who is harassed interview, where they relate to because his/her son is gay will be making reasonable adjustments to protected by the Equality Act. This is the recruitment or interview called ‘associative discrimination’. procedure for example, or where 5. So this also gives greater protection for they directly relate to a person’s carers, such as someone caring for a ability to carry out essential job disabled child or relative. duties. So for example, if an 6. If you are unfairly treated at work employer were advertising for an because someone thinks you fall HGV driver, questions concerning into one of the protected groups an ability to be able to sit for long of workers, even if you don’t, you periods or about any visual or are covered by the Equality Act. For hearing impairment are still likely example, if you are called names by a to be ok. colleague because they think you are disabled (even though you aren’t) or 9. Similar protection against because they think you are a Muslim discrimination exists in Northern (even though you aren’t) then you may Ireland but under different pieces of be able to take action against them legislation as the Equality Act does not under the Equality Act. This is called apply there. ‘perceptive discrimination’. For more information and publications on 7. The Act is good news for transgender discrimination, see Usdaw’s website www. members (a person who identifies usdaw.org.uk as someone with a different gender from that in which they were born). Transgender members no longer need
12 4 Maternity and Parental Rights Any Usdaw member who becomes Qualifying Service pregnant should obtain a copy of Maternity and Parental Rights – An advice booklet for Usdaw Members. It contains Right Service essential information about your rights Ordinary Maternity None and is available from your Leave local Usdaw office. Statutory Maternity 26 weeks The rules are complex and it is important Pay at EWC* that you follow them carefully. Additional None This section outlines the main points Maternity Leave but you will need Maternity and Parental Paternity Leave 26 weeks Rights – An advice booklet for Usdaw at EWC* Members to get the complete picture. Parental Leave One year Your contract of employment may give you better maternity leave arrangements *EWC = Expected Week of Childbirth than the statutory ones set out below. Always check your contract terms. Your employer should acknowledge your notification of pregnancy in writing, telling you: How much leave you will get. When it starts. When you should return. What maternity pay you will receive. You should keep this letter safe. If you disagree with any part of it, contact your Usdaw rep.
Legal Plus Workers’ Rights 13 Section 4 – Maternity and Parental Rights Ordinary Maternity Leave All women are entitled to Ordinary Maternity Leave (OML) of 26 weeks and Additional Maternity Leave (AML) of 26 weeks. It does not matter how many hours you work or what length of service you have. To take advantage of OML and AML, you must notify your employer no later than the end of the 15th week before the week your baby is due (the notification week): – That you are pregnant. – When the expected week of childbirth will be (your employer can request a medical certificate). – When you intend to start your maternity leave (in writing, if your employer requests). The start of your maternity leave must be no earlier than the 11th week before the expected week of childbirth. Additional Maternity Leave You can change the starting or finishing All women are entitled to 26 weeks’ OML dates of your leave as long as you give and 26 weeks’ AML. eight weeks’ notice. AML begins when ordinary maternity Your employer must notify you of the leave ends, and it runs for a further end date of your leave within 28 days 26 weeks (giving 52 weeks’ maternity of receiving your notification. leave altogether). You can return to work before the end of AML, but you must give eight weeks’ notice. If you cannot return on the notified date because of illness, you will be considered to have ended your maternity leave but then gone on to contractual sick leave.
14 Rights when you return Statutory Maternity Pay after maternity leave You are entitled to a maximum 39 weeks’ Statutory Maternity Pay (SMP) if: If you take only 26 weeks’ maternity leave you are entitled to return to the same job You have worked for your employer for on the same terms and conditions as if you a continuous period of at least 26 weeks had not been absent. ending with the qualifying week – that is the 15th week before the expected If you return to work after taking AML week of childbirth. and there is some reason why it is not reasonably practical for your employer to Your average pay in the eight weeks take you back in your original job, you are up to and including the qualifying entitled to be offered suitable alternative week has been not less than the lower work. earnings limit for National Insurance Contributions, which was £113 from If you wish to vary your working pattern April 2017. on return from maternity leave, you have the right to request a flexible working You have properly notified your pattern (see page 18). employer of the start date of your maternity leave with medical Dismissal evidence of pregnancy (for example, a medical certificate). You cannot be dismissed or selected for redundancy because of pregnancy or The first six weeks of SMP are paid at maternity leave, or unlawfully denied the 90% of your average weekly earnings; right to return. In such circumstances the remaining weeks are paid at 90% you may claim unfair dismissal, sex of your average weekly earnings or the discrimination or breach of specific ‘standard rate’ (currently £140.98 per maternity rights. week), whichever is lower. If you are made redundant during maternity leave, your employer should give you first refusal of any vacancy/ alternative jobs. Dismissal for exercising any of the family friendly rights is automatically unfair.
Legal Plus Workers’ Rights 15 Section 4 – Maternity and Parental Rights Maternity Allowance If you do not qualify for SMP, you may get Maternity Allowance (MA) for a maximum of 39 weeks. In order to qualify you need to have worked for 26 weeks of the 66 weeks before your baby is due. The weeks do not need to be consecutive or for the same employer. You do not need to work full-time as long as you have earned an average of £30 per week. MA is paid at 90% of your average weekly earnings or the ‘standard rate’ (currently £140.98 per week), whichever is lower.
16 5 Family Friendly Rights Ordinary Paternity Leave Statutory Paternity Pay If you are a new father or the partner Ordinary Statutory Paternity Pay is paid of the mother of a new baby and have for two weeks at a flat rate of £140.98. If worked for the same employer for you earn less than the flat rate, you will 26 weeks (by the 15th week before your be paid 90% of your average earnings baby is due) you have the right to two instead. weeks’ paternity leave. This right is called To qualify you must have worked for Ordinary Paternity Leave (OPL) and is also the same employer for 26 weeks by the available to same sex parents. You may 15th week before the baby is due (or if also be entitled to Statutory Paternity Pay. adopting by the week you are matched This includes those adopting a child. with the child); and Have average earnings of £113 per week before tax from April 2017.
Legal Plus Workers’ Rights 17 Section 5 – Family Friendly Rights Shared parental leave Adoption pay is 90% of average weekly earnings for the first six weeks and the Under a system introduced in 2014, remaining 33 weeks are paid at a flat parents can choose how they share care rate of £140.98. To qualify you must earn of their child in the first year after birth. not less than the lower earnings limit for Mothers have to take at least the initial National Insurance Contributions; two weeks of leave following the birth. £113 from April 2017. Following that they can choose to end maternity leave and the parents can opt Parental leave to share the remaining leave. Both mothers and fathers of young Adoption leave children have the right to take unpaid leave to look after them. You must have at least one year’s service. Ordinary 26 weeks paid Adoption Leave You can take four weeks a year, up to a total of 18 weeks per child. Additional 13 weeks paid/ Adoption Leave 13 weeks unpaid You must give your employer 21 days’ notice before the intended start date. Paternity Leave 2 weeks paid Parents must take their leave by their Parental Leave 18 weeks unpaid child’s 18th birthday. When a couple adopts, only one parent Dependants leave has the option of ordinary and additional All employees are entitled to take a adoption leave. The other parent may reasonable amount of unpaid time-off take paternity leave. Both may take to look after dependants in an emergency. parental leave. Both have employment protection rights.
18 The right to Flexible working includes a request to change the hours you work, to change flexible working the times you are required to work, or All employees can apply to their employer to work from home. to work flexibly. Employers have a duty to If your employer agrees to the request consider an application seriously. for flexible working, the new working To take advantage of this right, you must arrangement becomes a permanent have worked for the same employer change to your contract. If you wish continuously for at least 26 weeks. to make the flexible arrangement temporary, you must make that clear You cannot apply to work flexibly if and specifically agree to revert to you have made another application in the original or other terms. the previous 12 months. If you think you will need more than one change in the You should discuss your request and year ahead, build that into your request the reasons for it with your Usdaw rep so that all phases are covered. before asking for a change, or if there is a refusal. You cannot apply to work flexibly if you are an agency worker.
Legal Plus Workers’ Rights 19 Section 5 – Family Friendly Rights A tribunal cannot normally investigate the rights and wrongs of a refusal, only whether the procedure has been properly followed. Maximum compensation for a failure to comply is eight weeks’ pay. Flexible working rules are different in Northern Ireland (speak to your Area Organiser).
20 6 Fixed-term Contracts The Fixed-term Contract Regulations apply Employers can only defend differences if: to company employees. They do not apply They are necessary for a very to contracted-out or agency workers used particular reason, or by the company. The overall package is comparable. Fixed-term contract staff have the right to equal treatment with permanent staff in: You cannot be kept on a fixed-term contract forever. After four years you Terms and conditions. have the right to ask to be made Training. permanent. If the employer cannot justify the continuation of a fixed-term contract Opportunities to seek a permanent post. for special reasons, you should be You have the right to ask your employer for made permanent. written reasons explaining the differences between a fixed-term and a permanent Failure to renew a fixed-term contract is contract. Your employer has 21 days to classed as a dismissal and may be unfair. reply.
21 7 Sunday Working Rights All UK shopworkers have the right to opt How to opt out of out of Sunday working, unless they only work on Sundays. Sunday shopwork If you want to opt out of Sunday Your legal rights working, for any reason, you must give All shopworkers (except Sunday-only your employer a signed and dated written workers), irrespective of their age or notice saying that you no longer wish to length of service, have the right: work on Sunday. Not to be dismissed for refusing to You do not have to give any reason. do shopwork on Sundays. You must, if required by your employer, Not to be selected for redundancy for continue to work on Sundays for three refusing to do shopwork on Sundays. months, unless your Usdaw rep is able to negotiate a shorter notice period. Not to suffer any other detriment for refusing to do shopwork on Sundays, Shopworkers are entitled not to be for example denial of overtime, dismissed or suffer any detriment by promotion or training opportunities. their employer during the notice period. Once the notice period has ended, You must give your you have the right not to do Sunday employer three months’ shopwork. You are protected as an ‘opted out’ shopworker. notice in order to ‘opt out’ This is the case unless you have been Hours of work employed continuously as a shopworker If you opt out of Sunday working, your by your current employer since before employer is under no obligation to provide 26 August 1994. In that case you need you with alternative hours of work on to read the following section entitled different days. Opting out may therefore ‘Protected Shopworkers’. result in a decrease in your weekly wage. Ask your Usdaw rep if they will help you to negotiate different hours.
22 After opting out You can refuse to do Sunday work whatever your contract says and If you have opted out of Sunday working, whether or not you have done Sunday you are able to opt back in at any time. work in the past. However, your employer is not obliged to give you Sunday work. You cannot be dismissed, disciplined or treated less favourably because You still retain the right to opt out of you refuse to work on Sunday. Sunday working again at any time that If you are dismissed, disciplined or you wish, although you will need to give treated less favourably you can bring up to three months’ notice again. a case to an Employment Tribunal. Protected shopworkers For further information see Sunday Working for Shop and Betting Workers If you have been employed continuously – A guide to your rights (leaflet 278). as a shopworker in England or Wales by your current employer since before The Conservative Government’s plans to 26 August 1994 (or in Scotland since change the law on Sunday Trading were 6 April 2004), you are automatically dropped following a strong campaign ‘protected’ from being required to work by Usdaw. Sundays. If you have not signed an Opting In Notice, saying that you wish to do Sunday work, you have the following rights:
23 8 State Benefits Sick pay Income Support/Jobseeker’s Statutory Sick Pay (SSP) is administered Allowance and paid by your employer. You may be able to claim these benefits Your contract of employment may mean if you work part-time. Check with your that your employer also has to pay local Jobcentre Plus office. company sick pay in addition to SSP. However, SSP is the legal minimum More money for sickness payment and your employer working parents cannot pay you less. Most low income families qualify for a To qualify for SSP you must normally earn payment of Child Tax Credit. Working not less than the lower earnings limit for parents on low incomes may also qualify National Insurance Contributions which is for help by claiming Working Tax Credit. £112 per week. So always consider claiming: SSP is paid at the rate of £88.45 per week. Child Tax Credit. You can claim up to 28 weeks’ SSP. When Working Tax Credit, this can include it stops you should claim other State help with your childcare costs. Benefits such as Employment and Child Benefit continues as before. Support Allowance. *Universal Credit is a new benefit that from Housing benefits 2017 will gradually replace many existing benefits and tax credits. Check the You may be able to claim for benefits to www.gov.uk website for current help you pay your rent, whether you are entitlements. in council housing or renting privately. Apply through your local council. These benefits are means-tested (they depend on your income including benefits and whether you have a spare room if you live in council or social housing).
24 9 Usdaw’s Legal Plus – Looking After You and Your Family Usdaw’s Legal Plus service We’ll log your call immediately, check your membership details, register your interest is here to help you and give you a reference number. If you Legal Plus covers you for: want to make a claim you will be able to speak to one of the Usdaw solicitors’ firms Accidents, injuries and diseases. immediately and give them your details. Accidents any time and any place in the UK – not just at work or going to and What does Usdaw’s from work. Legal Plus cover? Road traffic accidents. Members are fully covered for: Work-related diseases or conditions. Any accident, anywhere in the UK, and Slipping and tripping. now also for accidents/injuries outside Injuries caused by violent crime or of the UK whilst on a package holiday.* armed robbery. Members’ children, under the age of Family members living with you are also 18, are fully covered for any accident, fully covered if they’re injured in a road anywhere in the UK, and now also for traffic accident. accidents/injuries outside of the UK Fast, expert help is only a free call whilst on a package holiday.* away – 24/7. Use FirstCall Usdaw to Other family members living in the start the process. same household as the member are No forms – No fuss – no delay. fully covered if they are injured in a Call 0800 055 6333. road traffic accident. To register a new accident, injury or We’ll need your: disease claim, call FirstCall Usdaw on: Name and address. 0800 055 6333. Phone and email contact details. Date of birth. *Package holiday claims means accidents, injuries Date of the incident. or other personal injury claims covered under the Package Travel, Package Holidays and Usdaw membership number. This isn’t Package Tours Regulations 1992. essential, but can speed up the call.
Legal Plus Workers’ Rights 25 2 Section 9 – Usdaw’s Legal Plus Employment problems Probate advice and Usdaw reps and officials are ready to free wills help you resolve any type of employment Sorting out probate matters when problem, including: someone dies can be stressful. Redundancy. Our Usdaw solicitors can provide you with sympathetic and professional Dismissal. advice at special, flexible rates. Discrimination. To benefit from this service phone Contract claims. 0161 249 2473 or use Usdaw form BL3. Equal pay. It’s important for your family and your own peace of mind that your affairs are Family friendly rights. in order before you die. If you want your Part-time workers’ rights. property to pass to the people you Unlawful deductions. choose, it’s essential to make a will. Every Usdaw member, and his or her Minimum wage. partner, can make a will free of charge We’ll try to settle the problems using through Usdaw solicitors. your usual company procedures. By law, New members benefit from our free your employer must allow your Usdaw rep will-writing service as soon as they to come with you to all disciplinary and join Usdaw – saving up to £200. grievance hearings. If your affairs are especially complex, the solicitors may need to charge, but If we can’t sort out the problem this they’ll discuss this with you beforehand. way, your Usdaw team will advise you about taking the case further. To take advantage of our free will-writing service, complete our online BL4 Form at For help and advice about any www.usdaw.org.uk/BL4 or phone the employment problem, you can either Legal Department clerical team on contact your Union rep, call the Usdaw 0161 249 2477. Helpline on 0800 030 80 30 or visit the Usdaw website www.usdaw.org.uk Do not use FirstCall Usdaw for employment matters.
26 Moving house Legal Plus rules Buying a house or a flat is a long-term You must be up-to-date with your financial commitment and may be one of Usdaw contributions at the time of the the most important steps in your life. Our incident you’re claiming for. Usdaw solicitors will deal with all stages of your property transaction professionally Your contributions must remain fully and efficiently, at favourable rates for paid-up throughout the case. Usdaw members. You’ll receive a written You must co-operate with Usdaw and quotation at the outset, so you won’t its solicitors and follow their advice. have any unwelcome surprises. You must not deliberately mislead or To benefit from this service, give Usdaw and/or your representative complete our online BL3 Form at false information. www.usdaw.org.uk/BL3 or phone the Your claim must not be fundamentally Legal Department clerical team on dishonest. 0161 249 2477. You must not take advice from other Free advice scheme legal advisers at the same time. Usdaw’s Legal Plus service doesn’t stop You will not be supported in bringing when you clock off work. You’re entitled cases against the Union, its reps or to free advice about any non-work related staff, or in matters that are in conflict legal problem. For example, you may with the Union or its policies. have: You will not be supported if the incident/accident is a consequence of Bought a car or a washing machine your own neglect of duty, misconduct that simply isn’t up to standard and or criminal act. the salesman refuses to do anything about it. Legal help will not be granted to family members who should have been an A dispute with your landlord, the Usdaw member. council, or with nuisance neighbours. Cases are only supported to a trial A matrimonial or other family problem or hearing if they have reasonable at home, or want advice about debts. prospects of success and no reasonable If there’s more legal work required after offer of settlement has been made. you’ve received the solicitors’ advice, Family members must follow the they’ll offer you special terms. same rules. For non-work related problems In any event, legal assistance is at complete our online BL3 Form at the discretion of the Union. www.usdaw.org.uk/BL3 or phone the Legal Department clerical team on 0161 249 2477.
Legal Plus Workers’ Rights 27 Section 9 – Usdaw’s Legal Plus You’ll find these rules in detail in the Legal Plus Members’ Handbook, which our solicitors give to members when they start an injury claim. You can also see the Members’ Handbook on the Usdaw website. Where assistance is granted in employment cases members will be sent the Employment Cases Member Handbook. This also contains the rules on Legal Plus. Once legal assistance has been granted, we’ll investigate your case and regularly review it to ensure you continue to comply with the rules and that your case still has reasonable prospects of success.
28 Notes
Legal Plus Workers’ Rights 29 Section 9 – Usdaw’s Legal Plus Notes
If you have a problem and need help or advice or want to join the Union, contact your Union rep or write to Usdaw, 188 Wilmslow Rd Manchester M14 6LJ (Mark the envelope for the attention of the Legal Department for more detailed legal or pension advice.) or ring the Usdaw Helpline 0800 030 80 30 or visit the Usdaw website www.usdaw.org.uk/legalplus November 2017 Published by Usdaw, 188 Wilmslow Road, Manchester M14 6LJ Lft 211
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