WISH YOU WERE HERE MUSIC TOURISM'S CONTRIBUTION TO THE UKECONOMY OCTOBER 2013 - UK Music

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WISH YOU WERE HERE MUSIC TOURISM'S CONTRIBUTION TO THE UKECONOMY OCTOBER 2013 - UK Music
WISH YOU
WERE HERE
 MUSIC TOURISM’S CONTRIBUTION
      TO THE UK ECONOMY
         OCTOBER 2013
WISH YOU WERE HERE MUSIC TOURISM'S CONTRIBUTION TO THE UKECONOMY OCTOBER 2013 - UK Music
CONTENTS

                                     Forewords

                                     – Jo Dipple, Chief Executive, UK Music          6

                                     – Ed Vaizey MP, Minister for Culture,          8
                                       Communication and Creative Industries

                                     – Sandie Dawe, Chief Executive, VisitBritain    9

                                     – Paul Latham, Chief Operating Officer,        10
                                       Live Nation International Music

                                     Introduction                                   12

                                     Music Tourism in Perspective                   14

                                     Music Tourism in the UK                        35

                                     Music Tourism in the Nations and Regions       50

                                     UK Music Recommendation                        64

                                     Methodology                                    67

                                     Annex: Tables                                  82

1   IFPI Digital Music Report 2013
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ACKNOWLEDGEMENTS

Throughout this project we have received               We have also enjoyed fruitful discussions
support from a wide range of individuals and           with members of UK Music’s Live Music
organisations that have provided datasets              Group which have aided us in our analysis.
essential to this analysis. These include:             UK Music’s Live Music Group is comprised
                                                       of representatives from the following
– AEG Live                                             organisations:
– The Association of
  Independent Festivals (AIF)                          –   The Association of Independent Festivals
– Symphony Hall, Birmingham                            –   The Association of Festival Organisers
– Arts & Festivals Management,                         –   Concert Promoters Association
  De Montfort University,                              –   Agents Association
       (with particular thanks to Richard Fletcher)    –   International Live Music Conference
–      Glasgow Concert Halls                           –   The National Arenas Association
–      Live Nation                                     –   Production Services Association
–      The National Arenas Association (NAA)           –   Musicians Union
–      PRS for Music (The Performing Rights Society)   –   The Music Managers Forum
–      Sage Gateshead
–      See Tickets                                     The analysis was carried out by Oxford
                                                       Economics.
–      Ticket Factory
–      Ticketmaster
                                                       In addition, we are hugely grateful for
                                                       the support offered by Professor Martin
                                                       Cloonan of the University of Glasgow and
                                                       Professor Simon Frith of the University
                                                       of Edinburgh who kindly acted as peer
                                                       reviewers during the project. Their advice is
                                                       reflected in the final methodological
                                                       approach outlined in this report.

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                       MUSIC TOURISM
                       IN NUMBERS
Prime Minister
Rt. Hon.
David Cameron MP         £2.2 BILLION                                                       Total direct and indirect spend
                                                                                            generated by music tourism in 2012

[Music] is an
industry that is
an international
                         £1.3 BILLION                                                       Amount spent directly
                                                                                            by music tourists

success story and
we should go on
backing it. It’s not     6.5 MILLION                                                        Number of
                                                                                            music tourists
just the exports
that [it] provides
for this country.
It’s not just the
                         41%                                                                Proportion of live music
                                                                                            audiences that are music tourists

people [it] employs
in this country.
It’s the massive         £657                                                               Average spend by overseas
                                                                                            music tourists while in the UK

and growing music
tourism, people
coming to Britain
to listen to
                         24,251                                                             Number of full time jobs sustained
                                                                                            by music tourism

great acts.

                       David Cameron Photograph by Alessandro Serranò.
                       Couple in field. Photograph by Ghislain & Marie David de Lossy / cultura / Corbis.
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FOREWORD

Earlier this year I was in the back of a taxi   Queen performed their first concert in                   Jo Dipple
heading up to Abbey Road Studios. The           London on 18 July 1970.
                                                                                                   Chief Executive
cabbie and I got chatting about the Beatles,
as you do, and just before he dropped me        Previous awardees include Blur, Elton                    UK Music
off he pointed to a dozen or so youngsters      John, Soul II Soul, UB40, Snow Patrol,
marching across the zebra crossing.             Faithless, James, Jethro Tull, Dire Straits
                                                and Supergrass.
They crossed in front, with us patiently
waiting in the idling cab, they were four at    Britain attracts thousands of tourists
a time, taking pictures, laughing and joking.   because of our music history. But we also
                                                attract thousands because we create some
People emulating The Beatles on their           of the best music in the world today.
Abbey Road album sleeve cover has
become another tick on the tourist list         That means every year Britain is putting
when people visit London, like going to the     on some of the most exciting gigs,
Tower of London or taking a trip on the Eye.    concerts and events in the world in a myriad
                                                of world class and renowned venues and
This country is full of similar destination     festival sites.
spots for the musically inclined traveller.
                                                Last year, I was at Heaton Park with
                                                225,000 Stone Roses fans as they kicked
Outside of London, in Liverpool, Manchester
                                                off their resurrection in Manchester. In the
and Glasgow, the effects of music tourism
                                                mud and the rain, singing along to
are just as pronounced. Tourists still flock
                                                Ian Brown, it was clear that not all these
to the Salford Lads Club to pay homage to
                                                fans were from Manchester - or even the
The Smiths; many take the trip down
                                                UK. They were musical tourists.
Manchester’s Whitworth Street to marvel                                                        PRS for Music heritage award
at where the Hacienda Club kick-started                                                              presented to Queen at
a whole global dance movement and               Checkout brilliant venues and festivals like       Imperial College London,
the second summer of love.                      the Royal Albert Hall, the Roundhouse,          L-R Roger Taylor, PRS Chair,
                                                                                                    Guy Fletcher, Brian May.
                                                Glastonbury and Hyde Park.                      Photograpy by Warren King
In this research we’re not even counting
these people. This is something that we         This Report details the specific
could look at in future reports, but I think    contribution that live music events
it’s important to think about these             make to tourism.
landmarks in this report to provide more
context. These are all strands of the UK’s      However, we know that the impact of
musical landscape of which we should be         music on tourism can be broader, creating
incredibly proud. These landmarks are part      a direct economic contribution to cities
of our rich cultural heritage which enhance     and regions. Music has the capacity to
our offering to visitors to the UK – musical    create a mutually reinforcing relationship
heritage is part of their journey to the UK.    with other tourist related and cultural            Jo Dipple, Ghostpoet and
                                                activities in an area.                              Steve Lamacq at the AIM
PRS for Music established the Heritage                                                               Awards 2013, presenting
Award scheme in 2009 to recognise                                                                          an award for Best
important live music venues where iconic        A packed gig, concert and festival                      Independent Festival.
                                                schedule feeding into a strong musical         Photography by James Arnold
bands and songwriters performed.
                                                culture in an area can provide many
Earlier this year, a plaque was unveiled        valuable opportunities for local councils
at Imperial College to commemorate where        and businesses to brand their locale.

1   IFPI Digital Music Report 2013
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Britain attracts
thousands of
tourists because
of our music
history. But, we
also attract
thousands because
we create some
of the best
music in the
world today.

                    Abbey Road crossing: music tourism in action. Photograph by Andy Rain.

                    This has the obvious effect of generating                     The by-product of that is to encourage
                    wealth and maximising economic activity                       more of them to travel around Britain and
                    with the attendant regenerative and                           also for more tourists to visit this country
                    growth potential.                                             and help VisitBritain achieve its goal of
                                                                                  attracting another nine million more
                    And with thousands of music tourists                          tourists to these shores by 2020.
                    flocking into an area, it has the knock on
                    effect of providing a vibrant culture – for                   UK Music and VisitBritain are committed
                    both visitors and locals.                                     to working with Government and their
                                                                                  agencies to design a strategy to maintain
                    British live music’s primary job is to put                    and grow our advantage in music tourism.
                    on great shows which attract thousands
                    of music fans.
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FOREWORD

This year’s Glastonbury reminded us yet         And Government is committed to                 Ed Vaizey MP
again of just what a powerful force our         continuing its support for the growth of             Minister
music industry is. Easily the world’s most      both the music and tourism industries.
famous music festival, Glastonbury draws        The introduction of the Government’s             for Culture,
in visitors from every corner of the globe,     Licensing Act has been credited with         Communication
contributes more than £100 million to the       doubling the number of musical festivals        and Creative
economy annually and is a wonderful             over the last decade, we have extended
celebration of the strength and diversity of    the range of performances that no                  Industries
the UK’s live music industry.                   longer require a licence and through
                                                Arts Council England we will be investing
But Glastonbury is only one example of          over £70 million a year in music
how the music industry’s position as one        organisations up to 2015.
of our most successful creative industries
is unquestionable. Adele’s “21” album           The Culture Secretary, myself and the
released in 2011 was the best selling album     Minister of State for Sport and Tourism
globally for 2 years running.                   are working with colleagues across
                                                government, as well as with committed
Last year was the 5th time in 6 years that      private sector partners, to ensure that we
a British act claimed the world’s top           provide the conditions in which both the
selling album title, and 2012 saw UK            music and tourism sectors can continue
artists‘ share of global album sales            to thrive. Evidence, such as the research
reach the highest levels on record. 2011        contained in this report, will be of the
saw the O2 arena sell more tickets than         upmost assistance in helping us make the
any other arena on earth, making it the         case for continued support. I thank all of
most popular music venue in the world           those involved in putting together such
for 5 consecutive years.                        a comprehensive and informative look
                                                at just what these two dynamic sectors
Music is without question an essential          are capable of delivering.
element of Britain’s tourism appeal, and it
is this ability of the UK’s music industry to
attract tourists from near and far to our
shores that is celebrated in this report.
The huge financial contribution to the UK
economy by the millions of music tourists
to the UK annually makes it very clear that
when combined, the music and tourism
industries are powerful drivers for growth.
The wonderful synergy that exists
between these two sectors is something
Government recognises, and the reason
why music is one of the major themes
of the current GREAT Britain campaign -
the Government’s most ambitious
international marketing campaign ever.

1   IFPI Digital Music Report 2013
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                       SANDIE
                       DAWE
Sandie Dawe            British music is a cultural asset that          Brazilians the most active - 15% taking in
Chief Executive        inspires people overseas. Our musical           a performance, followed by Kiwis (12%)
                       heritage is as much a part of our appeal as     and Norwegians (11%).
VisitBritain           Buckingham Palace or fish and chips.
                       Heritage doesn’t stop at castles and            This research points to the huge potential
                       stately homes: from the Roundhouse to           of music tourism to boost domestic and
                       The Cavern Club, historic music moments         overseas visitor numbers throughout the
                       have been, and always will be, made in          country. Glastonbury is rightly world
                       Britain. After all, we are the second largest   famous, but what about the rest? There is
                       exporter of music in the world.                 truly something for everyone. Fancy some
                                                                       rock whilst holidaying in Scotland? Head
                       Music is a global language and attracts         to RockNess in Inverness-shire. Love your
                       people to visit our cities and countryside.     surfing as much as your music? Then it’s
                       Whether it’s Elgar at The Proms, The            Boardmasters in Cornwall for you.
                       Proclaimers at T in the Park or Manches-
                       ter’s club scene, music transcends all          The ‘Symphony of British music’ that was
                       boundaries and you don’t need to be fluent      the 2012 Olympic Games closing
This report            in English to enjoy it.                         ceremony was the perfect showcase for
should act as a                                                        our range of musical talent, and brought
catalyst to ramp       Britain’s recent successes on the global        home to us just how much British music
                       stage - Adele, Jessie J, Mumford & Sons,        has influenced the world. We are centre
up our activity        Florence + The Machine - are all flying the     stage in the world’s live music industry.
and with the           British flag overseas and helping attract       Now, we need to capitalise on this
help of UK             some of the 31 million tourists who come        strength to welcome more overseas
Music to forge         to Britain. Not to mention the iconic artists   visitors to enjoy the wealth of music
                       who put British music on the map –The           experiences here, immersing themselves
partnerships           Rolling Stones, Elton John and The Who.         in our cultural heritage at the same time.
with producers,        The Beatles are synonymous with our
festival               musical heritage and have been                  Music is a key ‘pillar’ in our GREAT
organisers,            influencing musicians around the world for      campaign alongside shopping, sport, food,
                       decades. The current David Bowie                heritage and countryside, and features in
venues and             exhibition is proving to be one of the most     our global advertising. We recently
promoters to           popular attractions in the V&A’s history.       partnered ‘Rock in Rio’, one of the biggest
raise awareness                                                        music festivals in the world, with a
                       In a VisitBritain survey, music was             Britain-themed Rock Street and a Beatles
of our amazing         highlighted as an integral part of Britain’s    tribute band re-enacting their famous
live music             culture and heritage. 44% felt it was a         roof-top gig.
scene around           cultural activity they would expect to be
the world and          ‘produced’ in Britain. When asked about         I welcome this report. It should act as a
                       musical activities, visitors chose a Beatles    catalyst to ramp up our activity and, with
to encourage           tour in Liverpool, with those from              the help of UK Music to forge partnerships
more visitors          Argentina, Mexico and Brazil the keenest        with producers, festival organisers,
from overseas.         participants. Meanwhile, South Africans,        venues and promoters, raise awareness of
                       Poles and Chinese visitors favoured             our amazing live music scene. VisitBritain
                       heading to Glastonbury.                         is committed to working alongside UK
                                                                       Music to ensure we maximise the benefits
                       Many overseas visitors have experienced         from this largely untapped tourism
                       the live music scene across the UK, with        market.

                   1   IFPI Digital Music Report 2013
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FOREWORD

I didn’t know what to expect from the headline   might be getting their first break in the            Paul Latham
figures in the Wish You Were Here report.        music business.                                   Chief Operating
We know how big the live sector is in this
country. That’s something quantifiable           They might get a taste for the business and                Officer
and measurable.                                  approach one of our colleges to train up,             Live Nation
                                                 possibly with an apprenticeship or training   International Music
But, other areas of our industry, which          through the UK Music Skills Academy that
greatly interest the policy makers in            was launched earlier this year.
Westminster, are less well known. Music
tourism is one of them. While promoters          The other figure that stood out for me was
sweat over ticket sales, music tourists          the £657 spent by foreign music tourists.
remain a relatively untapped – and               And overseas travellers shelled out nearly
potentially massive - market that the UK’s       a grand when they camped out at a
music industry can and should begin to           festival as part of their stay.
cultivate more seriously.
                                                 That’s a fair whack because you wouldn’t
Getting some numbers in place is the             expect our kind of tourist would have the
starting point. It’s something we haven’t        highest spend – there’s a lot of
previously attempted on such a big scale.        impoverished students there, sleeping
So when I saw £2.2 billion for total spend,      in tents.
I thought ‘that’s a pretty big number.’
                                                 Many would think a slab of Tuborg lager
You need to put that figure in context.          would be one of the biggest expenditures,
That’s not everyone just popping on the bus      but with foreign visitors spending £910
to catch a gig in their neighbourhood or         at festivals and domestic travellers
crossing town to see a concert. That’s only      shelling out £396 that’s significant cash
the people prepared to travel at least 33        being pumped into parts of the UK
miles – and mostly a lot more - to get to see    economy that are probably desperate
the live music they love. That shows             for a boost right now.
commitment.
                                                 And make no mistake, these are
Then, I started thinking about it a bit more.    challenging times right now. When you
If UK tourism is worth around £115 billion       look at live music, you can’t ignore
then the music industry is already providing     the state of the economy because our
a sizeable chunk of that. Clearly not            target audience is obviously impacted
everyone in Britain is going to the Isle of      by factors such as youth unemployment
Wight to build sandcastles or flying in from     and higher education fees.
Germany and France to tour stately homes.
                                                 It beggars belief that kids are coming out
I also wear another hat as the Chairman of       of university now with the equivalent of
Creative and Cultural Skills. So when I saw      mortgages around their necks. Perhaps
24,251 jobs were sustained in the UK last        those who are cool about having an
year alone through music tourism then that       albatross over their heads will still spend
is excellent.                                    money on festivals. But, will they spend it
                                                 on more than one festival? If they go to
I know a lot of jobs in live music might only    something at the start of the season in
be temporary or short term, but some of          May will they have enough for a ticket to
them will be filled by young kids who            Reading or Leeds at the end?

1   IFPI Digital Music Report 2013
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Many would think      Focusing more on music tourism can only                             scratch. And something like Download
a slab of Tuborg      help. But, I’m not sure our festivals and                           Festival proves you can bring over the
                      concerts are necessarily benefitting from                           overseas visitors. Even though there are
lager would be        any general bounce in cultural tourism.                             metal festivals in places like Germany,
one of the biggest    If you want to go and see old buildings, they                       Download is like a visit to Stonehenge for
expenditures,         are there whether you are travelling in July                        metallers. Getting that mass of metal
                      or December.                                                        together doesn’t happen easily, But it`s
but with foreign                                                                          not just the mega-festivals that have
visitors spending     Music is more of a specialist subject.                              the creative flair, the Association of
£910 at festivals     It takes focus – and a lot of determined                            Independent Festivals team have some of
and domestic          phone calls - to make sure your holiday                             the most imaginative themed events
                      in Devon will also take in three days of                            situated all over the UK.
travellers shelling   Glastonbury.
out £396 that’s                                                                           People will travel further for the music
significant cash      That might mean we have to think more                               they like presented in a way that they like.
being pumped          about how we market events overseas or                              If we can persuade more people that is
                      persuade someone in Taunton to travel all                           what the UK is doing right now, we have
into parts of         the way up to T-in-the Park.                                        the building blocks for more specific music
the UK economy.                                                                           campaigns.
                      What we do know is that we have the skills
                      and imagination to put on the best shows                            Wish You Were Here can hopefully persuade
                      on the planet to attract visitors. Just look                        the powers that be that music is already
                      at the Olympic Games opening ceremony.                              a powerful tourism tool that is generating
                      It was spectacular and reminded the                                 more than £2 bn in spending and boosting
                      World of not just the UK`s heritage but                             local economies all over this country.
                      also our indigenous creativity.
                                                                                          Imagine what could be achieved with a
                      There is no shortage of that creativity in                          little more backing and support from our
                      these shores. We build great events from                            friends in Westminster.

                      Marilyn Manson performing at the Download Festival, 2013. Photograph by Rune Hellestad / Corbis.
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INTRODUCTION

The UK has a whole range of assets -                                       Cities steeped in musical tradition, such as               There’s no
beautiful beaches, the Royal Family, ancient                               Liverpool, have already made huge                          doubt that
castles, unrivalled museums and art                                        progress in creating a strong tourist trade
galleries - working in its favour. They all sell                           around music.
                                                                                                                                the UK’s music
Britain and boost the tourist industry.                                                                                       festivals, such as
                                                                           Earlier this year the city launched its Beat       Glastonbury, and
That sector’s economic impact on the UK                                    In The Mersey tour to promote other bands              the extensive
economy is regularly researched and                                        and music genres that have kept Liverpool                     touring
documented. The visitor economy is worth                                   rocking over the years. 3
                                                                                                                                programmes of
£115bn annually and employs 2.6 million
people . 1                                                                 Other towns in Britain can replicate                    international
                                                                           Liverpool’s ambition and push their own                 acts, such as
Earlier this year the Office for National                                  musical heritage.                                 the Rolling Stones
Statistics revealed the UK tourism sector                                                                                         and Beyonce,
recorded the strongest levels of spend and                                 Alongside inbound tourists, many music              attracts massive
visitor numbers since 2008. 2                                              lovers in the UK also travel long distances
                                                                           to watch their favourite bands and artists
                                                                                                                              overseas interest
A year after Britain hosted the London 2012                                perform.                                                  and foreign
Olympic and Paralympic Games, inbound                                                                                                  visitor to
tourism proved it is one of the UK’s key                                   This is international and domestic music               these shores.
growth markets: 15.2 million visitors flocked                              tourism working. And working well. But,
to the country in the first half of 2013                                   exactly how much music tourism adds to
(an increase of 4% on the same period the                                  GDP, contributes to employment and can
previous year).                                                            help boost - even revive - local economies
                                                                           has gone largely unexplored.
Tourism Minister Hugh Robertson said,
“These record figures show that our                                        It is clear music tourism offers an opportunity
tourism strategy is working. The tourism                                   for economic growth at the local,
sector has a big role to play in delivering                                regional and national level.
economic growth and we must keep up this
momentum and continue to promote                                           If the music industry can demonstrate live
Britain as a great place to visit.”                                        music encourages more people to holiday
                                                                           in the UK, or travel around the UK to get to
What is less well know, however, is the                                    gigs, it can calculate how much money
specific contribution music makes to the                                   music tourists generate and also estimate
UK’s tourism business.                                                     the potential for future spend.

There’s no doubt that the UK’s music                                       This provides ammunition to gather
festivals, such as Glastonbury, and the                                    support from politicians representing
extensive    touring   programmes      of                                  regions where thousands, perhaps millions
international acts, such as the Rolling                                    of pounds, will be spent by music fans.
Stones and Beyonce, attract massive
overseas interest and foreign visitors to                                  New, music specific, tourist strategies
these shores.                                                              could then be unleashed in these areas.

1   The Economic Contribution of the Visitor Economy: Deloitte and Oxford Economics, June 2010 for VisitBritain
2   Office for National Statistics (August 2013) retrieved from:
    https://www.gov.uk/government/news/uk-tourism-sector-boosted-by-latest-spend-and-visitor-statistics
3   Liverpool Echo (2013) Liverpool music tour to go beyond The Beatles
    http://www.liverpoolecho.co.uk/whats-on/music/beat-mersey-music-tour-go-4065385
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The UK has an                                                                                       Already, the UK has an edge on many of
                                                                                                  its international competitors. It has a long
edge on many of
                                                                                                  list of music - and potential music tourism
its international                                                                                 - strengths, including some of the best and
competitors.                                                                                      most famous music festivals in the world.
It has a long list
of music - and                                                                                    Obviously, well branded festivals and the
                                                                                                  larger venues hosting international stars,
potential music
                                                                                                  are well positioned to reach out to the
tourism - strengths,                                                                              overseas visitor: these live music shows
including some                                                                                    can be harnessed as a major economic
of the best music                                                                                 asset by developing a comprehensive
festivals in                                                                                      music tourism strategy.
the world.
                                                                                                  The live music industry – from festival
                                                                                                  operators to concert promoters and
                                                                                                  managers - has years of experience in
                                                                                                  marketing its gigs using a variety of social
                       Strawberry Fields is on the tourists’ destination list of Liverpool.       media tools coupled with more traditional
                       Photograph by Jim Dyson.
                                                                                                  advertising routes.

                       There are already precedents for such
                                                                                                  The sector also holds massive amounts of
                       specialist music tourism campaigns. Earlier
                                                                                                  data on fans and their live music behaviour,
                       this year the Government of Ontario
                                                                                                  which could be used as part of this music
                       launched a $45m programme, in tandem
                                                                                                  tourism strategy.
                       with various tourism and marketing partners,
                       to boost concert attendance and visitor
                                                                                                  It’s clear music can play a major role in
                       spending. 4
                                                                                                  boosting the UK tourist industry. But, how
                                                                                                  and by how much?
                       Key strands of the strategy are to promote
                       Ontario’s music and position the province
                       “as a premier global destination for live                                  Up-to-date information and definitive data
                       music and music tourism.”                                                  on how successful music tourism is right
                                                                                                  now can provide a baseline upon which
                       Music Canada has suggested the move could                                  future music tourism can be measured.
                       create 1300 jobs in the province and generate
                       a further $60m in economic activity. 5                                     Using the data from Wish You Were Here
                                                                                                  agencies will be able to measure
                       The potential for the UK to build a similar                                the effectiveness of any music-related
                       campaign, backed by the music industry,                                    tourism strategies and policies that are
                       Government and promoters supported by                                      put in place over the coming years and
                       all the marketing nous of tourism bodies,                                  decades to amplify music’s part in Britain’s
                       such as VisitBritain, is enormous.                                         tourism offer.

                       4   Ministry of Tourism, Culture and Sport (2013) Ontario A Leader in Live Music: McGuinty Government Developing Live Music Strategy to
                           Showcase Industry Globally
                       5   Music Canada (2013) The Next Big Bang: A New Direction for Music in Canada
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MUSIC TOURISM
IN PERSPECTIVE
Britain’s ambition is to attract 40 million    music tourism is already successful at     The Lord Bishop
visitors by 2020. Music tourism already        drawing tourists into every corner of             of Derby
contributes to this, but the music industry    the UK.
can play a much bigger role in helping                                                            Music is not
VisitBritain and others achieve this target.   An increase in music tourism has the
                                                                                            only important
                                               potential to benefit every nation and
By 2020, the country targets earnings of       region of the UK.
                                                                                                  but a much
£31.5bn from inbound tourism. That is an                                                  underrated offer
additional spend of £8.7bn. Music tourists     Tourism agencies and the music industry         that we make
already spend over £1bn and an increase in     could work more to promote and spread            to the rest of
this sector could again help achieve the       the benefits of music tourism in areas               the world
target set.                                    outside of London and the south east.      through tourism.
                                                                                                When people
Overseas tourists are gold dust. They          Music tourism can help improve Britain’s       come here for
comprised just 6% of the total population      image overseas and also help promote new       music tourism
of music tourists in 2012, but accounted for   and young artists, who haven’t yet found          they engage
20% of music tourist spending.                 an audience outside of the country.                in making a
                                                                                            community and
Support comes from across the political
spectrum for the music industry to push
                                                                                             in being joined
strategies to help grow music tourism.                                                      with others in a
                                                                                           common culture
                                                                                           through hearing
                                                                                                   a common
                                                                                                    language.

1   IFPI Digital Music Report 2013
WISH YOU                                                                                                                           15
WERE HERE

                  IN FOCUS:
                  VENUE
  Roundhouse      HOW DO YOU GO                                                      food, screenings and exhibitions so it
  Head Of Music   ABOUT PROMOTING?                                                   becomes so much more than a gig.
  David Gaydon
                  We do a mixture of things. We promote                              When we do something like a weekend
                  ourselves and also work a lot with the big                         or three day event, it will be the weekend
                  national promoters.                                                ticket – the more expensive ticket - that
                                                                                     always goes first. There is always an
                  But, once a band is selling 3000 tickets in                        appetite for people who want to immerse
                  London they will generally have a long term                        themselves in the culture.
                  relationship with one of the big promoters.
                  So we tend to promote the more esoteric
                  stuff. We work with artists for more                               WHAT’S THE CAPACITY AND
                  creative reasons rather than just a London                         CONFIGURATIONS FOR MUSIC
                  stop off on a UK tour.                                             AND DO YOU PROGRAMME
                                                                                     MUSIC ALL YEAR LONG?

                  YOU SEEM TO LIKE                                                   We’ve got a capacity of 3118. We just upped
                  DOING FESTIVALS?                                                   it a bit in a new seating system
                                                                                     upstairs to increase our seating capacity.
                  Yeah, we do Short Circuit and iTunes                               So now fully seated is 1,200 and 1,800 all
                  Festivals. Then we have the contemporary                           seated in the round. Sometimes we
                  classical Reverb and Ja Ja Ja Festival                             also do cabaret tables, but the standard
                  launching this year, which we hope to make                         rock‘n’ roll set up is 2500 standing and
                  into an annual event. It is all about Nordic                       600 upstairs.

                  Camden’s Roundhouse, home to the iTunes Festival. Photograph by Will Pearson.
16                                                                                                                               WISH YOU
                                                                                                                                WERE HERE

     IN FOCUS:
     VENUE
     We have invested heavily in infrastructure to      touring. Maybe there are less festivals so                   I think both
     allow us to flip back between events.              bands are not tied into exclusivity deals.                audiences and
     Because of all the different art forms it does     In my remit I want to be really across every
     make it complex flipping from a circus show        genre and demographic so we have a very
                                                                                                                    bands like it
     to a normal rock ’n’ roll gig to a big corporate   diverse music policy. We don’t want to be                        that the
     gig with sit down meal. Everyday brings us         all dad rock. So much different music works                 Roundhouse
     different challenges, but that makes it a          in the space so we want to create a really                  has this rich
     good place to be and keeps us on our toes.         diverse programme in there.                                    rock n roll
     Certain times of the year, such as spring,                                                                         heritage.
                                                        I work closely with promoters, agents,
     autumn and winter, are definitely better for       mangers and I go after particular shows
     live music. March, April, May and the              that I want to happen whether I promote it
     beginning of June are normally good. But,          or it is externally promoted.
     July, August and September are pretty
     terrible because bands are generally tied          I don’t think there is any particular genre that
     into exclusivity deals with the festivals.         doesn’t work and we can have a different
                                                        crowd of people coming in every night.
     Last year, we probably did around 80 shows
     plus another 30 iTunes shows. This year,           I think both audiences and bands like it that
     including iTunes, we will have around 150          the Roundhouse has this rich rock n roll
     shows so we are pretty much back to back.          heritage. It was this amazing eclectic venue
     This year, compared to last year, we have          through the 60s and 70s, with crazy
     very few dark days.                                happenings, the first Pink Floyd performance
                                                        was here. The Ramones played here.                               Lady Gaga leaves 2013
                                                                                                                 iTunes festival at Roundhouse
                                                        So it has this rich cultural heritage.             © KP Pictures / Splash News / Corbis
     WHAT ABOUT THE OLYMPICS
     LAST YEAR?
                                                        But, I think the shape of the place also helps.
                                                        If you are at the back at some venues then
     Last year the Olympics were really hard for
                                                        you are really right at the back. But, here
     us. We thought we would do a big hire
                                                        there is no back because it is round.
     and tried to hire to one of the competing
     countries as many venues did, but it all came
     to nothing.                                        For bands looking out, the shape makes it
                                                        look intimate even with 3000 people in
     I think the whole year was affected by the         there and that works for bands and
     Olympics in terms of people putting things         audiences alike. It creates more of a sense
     off or artists not wanting to play so I think      of occasion just because it feels different
     we really suffered in terms of the amount of       from the normal venue.
     shows we did.
                                                        Because of all this The Roundhouse is often
                                                        used for a statement show. Younger bands
     WHAT ABOUT THE KINDS OF BANDS                      see it as a stepping stone and some more
     YOU WANT FOR THE ROUNDHOUSE?                       established acts might prefer to do a run
                                                        of three or four shows here rather than
     Everyone had a little bit of a dip last year so    playing one big venue.
     this year there’s a lot more bands out
WISH YOU                                           MUSIC TOURISM                                                                            17
WERE HERE                                          IN PERSPECTIVE

                  MUSIC IS
                  BIG BUSINESS

The UK is         The UK music industry is an incredibly                                    and David Bowie, have launched from
one of only       important sector for the UK economy.                                      Britain’s shores and their music is available
                                                                                            and bought in countries from Australia to
three countries
                  The UK is one of only three countries that                                Zimbabwe.
that exports      exports more music than it imports
more music        because the global impact of music                                        Fortunately, that trend for producing world
than it           produced in the UK or by British musicians                                beating stars has not diminished in the last
imports.          is massive.                                                               few years with artists such as Adele,
                                                                                            Coldplay, Mumford & Sons, Jessie J and
                  The UK is the largest producer of recorded                                Florence & The Machine all producing
                  music in Europe and the third largest in                                  global selling albums and ensuring that
                  the world. 6 Incredibly, UK artists are                                   no fewer than five of the top 10 selling
                  responsible for around 12% of global album                                global albums in 2012 were by British acts.
                  sales. 7
                                                                                            This continual unearthing and development
                  The UK has always produced world class                                    of new globe straddling talent provides
                  musical talent in every genre from dance to                               Britain with a shop window and a reason
                  classical. Some of the biggest rock and pop                               for people all around the world to be
                  stars on the planet, including The Beatles,                               interested in what is happening in the UK
                  The Rolling Stones, Pink Floyd, Led Zeppelin                              and to become potential music tourists.

                       GLOBAL TOP SELLING ALBUMS OF 2012                                                                    (SOURCE IFPI)

                       POSITION                ARTIST                                      TITLE                      TOTAL SALES (M)

                        1                      Adele                                       21                                      8.3
                        2                      Taylor Swift                                Red                                      5.2
                        3                      One Direction                               Up All Night                            4.5
                        4                      One Direction                               Take Me Home                            4.4
                        5                      Lana Del Ray                                Born To Die                              3.4
                        6                      Pink                                        The Truth About Love                     2.6
                        7                      Rod Stewart                                 Merry Christmas, Baby                    2.6
                        8                      Rihanna                                     Unapologetic                             2.3
                        9                      Mumford and Sons                            Babel                                    2.3
                        10                     Maroon 5                                    Overexposed                              2.2

                  6   IFPI (2013) Recording Industry in Numbers: The Recorded Music Market in 2012
                  7   BPI 2013 BPI Yearbook
18                                              WISH YOU
                                               WERE HERE

Photograph by Simon Winnall / ©VisitBritain.
WISH YOU                                    MUSIC TOURISM                                                                           19
WERE HERE                                   IN PERSPECTIVE

            Britain hosts some of the world’s best known                            One of these reports suggested that last
            festivals, such as Glastonbury and Isle of                              year’s Games would generate a
            Wight.                                                                  massive net increase in tourist visits (10.8m
                                                                                    between 2005 and 2017). The additional
            The country also attracts the cream of global                           tourist expenditure was expected to
            talent playing in a range of top class venues,                          generate another £2bn contribution to GDP. 8
            including the O2 and Royal Albert Hall.
                                                                                    Obviously, music played a major part in the
            Last summer’s Olympic Games also saw the
                                                                                    Games. However, its contribution – and
            best of British music take centre stage for
                                                                                    its potential to increase tourism – has been
            the opening and closing ceremonies and
                                                                                    less well researched.
            at shows in Hyde Park and across London.

            The Games brought obvious and significant                               Despite overseas media showering
            gains to the capital and the nation as a                                praise on Britain’s musical offering during
            whole. There have been a catalogue of                                   last year’s Games the international
            reports that have made a study of the                                   interest in British music and its inherent
            Games’ economic impact and their legacy –                               linkage with the UK as a place to visit
            including their potential to increase tourism.                          (for a holiday or a concert) hasn’t been
                                                                                    fully exploited. 9

            Arctic Monkeys performing at the 2012 Olympics opening ceremony. Photograph by Lars Baron.

            8   Oxford Economics/Lloyds Banking Group July 2013 The Economic Impact of the London 2012 Olympic & Paralympic Games
            9   Guardian (July 2012) World's media lavishes praise on Olympic opening ceremony retrieved from
                http://www.guardian.co.uk/media/2012/jul/28/world-media-london-olympic-opening-ceremony
20                                                                                        MUSIC TOURISM                             WISH YOU
                                                                                          IN PERSPECTIVE                           WERE HERE

TOURISM IS ALSO
BIG BUSINESS

Tourism is a massively important sector of                                   Only 21% of Britons holiday at home,             The UK attracts
the UK economy. It is one of the UK’s six                                    compared to nearly 30% in the rest of           31 million people
biggest industries and the country’s third                                   Europe. 12
largest export earner. 10
                                                                                                                                  from across
                                                                             This is where music tourism - travelling                the globe
The UK attracts 31 million people from                                       to concerts and festivals across Britain -          and last year
across the globe and last year these                                         offers significant scope to help boost          theses overseas
overseas tourists spent £18.6bn in the UK. 11                                domestic tourism and, consequently,
                                                                                                                                tourists spent
                                                                             economic growth
Overseas and domestic tourism together                                                                                           £18.6 billion.
contribute £115bn to the Gross Domestic                                      The growth potential of both domestic and
Product and provide employment for 2.6m                                      overseas tourism has not been missed by
people. One in 12 jobs in the UK is either                                   politicians, eager to lift Britain’s economy.
directly or indirectly supported by tourism                                  In July 2012 Prime Minister David Cameron
and 44% of the employees in the sector are                                   said there was no reason to stop “pushing
under 40.                                                                    the message that Britain is a GREAT place
                                                                             to visit, a great place to come and do
Tourism is also a growth industry. Although                                  business.”
the UK’s GDP did not grow last year, the
spend by overseas tourists increased by 4%.                                  In April 2013 Culture Secretary Maria Miller
                                                                             echoed this view. She said that in the 21st
However, there is still enormous potential to                                century travel was something within the
grow the sector, something recognised by                                     reach of more people. “This change offers
the 2011 Government Tourism Policy                                           Britain an incredible opportunity to grow
document. This suggested the domestic                                        our tourist industry, helping to create more
tourist sector was ripe for expansion                                        jobs and bring in further investment and
because Britain currently runs a large                                       growth.”
tourism deficit.

10                                                         1 IFPI(2011)
     John Penrose MP Minister for Tourism and Heritage, DCMS      DigitalGovernment
                                                                          Music Report
                                                                                    Tourism
                                                                                       2013 Policy
11   VisitBritain (2013) Delivering a Golden Legacy: A Growth Strategy for inbound tourism to Britain from 2012 to 2020
12   Government Tourism Policy March 2011
WISH YOU                                                                                           21
WERE HERE

            The Olympic Stadium one of the UK’s newest music venues. Photograph by Chris Harvey.
22                                                                                   MUSIC TOURISM                                  WISH YOU
                                                                                     IN PERSPECTIVE                                WERE HERE

MUSIC + TOURIST
= MUSIC TOURISM

There are a lot of reasons why tourists visit                                Many tourists from countries, including              VisitBritain
the UK.                                                                      Argentina, Mexico and Brazil, rated a           found that 44%
                                                                             musical experience highly. The Foresight
Some come to see the changing of the                                         Report found that 11% of all respondents
                                                                                                                                 of incoming
guard. Many Americans like playing our                                       would like to go on a Beatles Tour and some       tourists to the
golf courses. Spanish surfers head off for                                   8% were keen on a trip to Glastonbury:              UK believed
Cornwall’s beaches, Shakespeare lovers                                       South Africans were the most likely (13%)         music was one
head for Stratford upon Avon and Berlin                                      to travel to Somerset to experience the              of Britain’s
hipsters head out east to Hoxton.                                            festival.
                                                                                                                                 key cultural
But, there’s another reason why all these                                    Music is now one of seven pillars of                   activities.
people flock to the UK. They come for the                                    VisitBritain’s multimillion pound GREAT
music.                                                                       Britain image building campaign launched
                                                                             in 2011 and given an addtional £12m of
Britain is the music capital of Europe. The                                  funding over the 2013-14 financial year.
Beatles, The Rolling Stones, Led Zeppelin,
David Bowie, Elton John, Rod Stewart, The                                    This ambitious marketing campaign,
Sex Pistols, The Clash, Elvis Costello, New                                  featuring slogans such as Culture is GREAT
Order, Coldplay, Adele, Mumford & Sons,                                      and Music is GREAT, was delivered as
Florence + The Machine, One Direction –                                      a direct response to Penrose’s 2011
they all made it big here before the world got
                                                                             Government Tourism Policy. In addition to
to hear about them.
                                                                             this major advertising campaign, the
Spanish, German or Australian fans can see                                   policy document also highlighted two other
a gig any night of the week featuring an                                     objectives:
artist from the UK. But, there is something
special about coming to the home of British                                  –– to increase the number of UK residents
music to see and hear British bands play live                                   holidaying in the UK
– or even where they sleep and buy their                                     –– to break into the world’s top five visitor
clothes.                                                                        economies

A recent survey by the UK’s national tourism                                 A crowd shot at the Reading Festival
agency found the country’s musical success                                   features in the Music is GREAT campaign
on the domestic and global stage was one of                                  and helps remind potential hoilday makers
the reasons for attracting at least some of                                  that Britain produces some of the best
the 31 million tourists who travelled to the                                 musicians and music on the planet.
UK last year. 13

VisitBritain found that 44% of incoming
tourists to the UK believe music was one
of Britain’s key cultural activities.

13   VisitBritain (2012) Foresight: The Importance of music to inbound tourism
WISH YOU       MUSIC TOURISM                                                                                        23
WERE HERE      IN PERSPECTIVE

            Music is one of the seven pillars of VisitBritain’s multimillion pound GREAT Britain image building campaign
24                                                                                       MUSIC TOURISM                               WISH YOU
                                                                                         IN PERSPECTIVE                             WERE HERE

                                                                                                                              A vibrant music
        UK TOURISM’S ECONOMIC CONTRIBUTION                                                                                         scene, such
                                                                                                                              as that found in
        £115 BILLION ANNUALLY TO GDP                                                                                           Manchester in
                                                                                                                                  the eighties
        PROVIDES 2.6 MILLION JOBS                                                                                                  around the
                                                                                                                                  Madchester
        44% OF PEOPLE EMPLOYED IN TOURISM ARE UNDER 30 YEARS                                                                       movement,
                                                                                                                                    will have a
                                                                                                                                major impact
        OVERSEAS VISITORS SPEND £18.6 BILLION IN THIS COUNTRY
                                                                                                                                   on a city or
Source VisitBritain                                                                                                                   region’s
                                                                                                                                  bottom line.
Government recognises this and has clearly                                  Music does clearly have a big part to play in
signposted that tourism is a cornerstone of                                 the tourism story.
its policy to grow the UK economy.
                                                                            As a recent report about the music
In August 2010 Prime Minister David                                         industry in Scotland suggested, “Music is
Cameron set out his ambition for tourism;                                   a significant aspect of the cultural value
in a speech at the Serpentine Gallery in                                    that Scotland uses to drive tourism,
London, Cameron said he wanted more                                         both explicitly and implicitly.” 16
visitors from overseas and – also,
importantly - to encourage more Britons to                                  Successful music tourism is often the
holiday at home. 14                                                         product of a complex, interlocking
                                                                            infrastructure where a region’s musical
                                                                            assets, including festivals and concert
Cameron wanted tourism to focus on
                                                                            venues, are the building blocks.
national parks, seaside towns, castles, coun-
try houses, museums, galleries, and -
                                                                            A vibrant music scene, such as that found
importantly - festivals and viewed tourism as
                                                                            in Manchester in the eighties around the
a key factor in rebalancing the economy with
                                                                            Madchester movement, will have a major
both public and private sectors playing
                                                                            impact on a city or region’s bottom line;
a part.
                                                                            creative workers and businesses will be
                                                                            attracted to an area with a thriving
VisitBritain now suggests that with the right                               commercial music economy.
backing the UK could attract 40m overseas
visitors a year by 2020, earning a massive                                  Major televised music events such as
£31.5bn. 15                                                                 Glastonbury Festival and The Last Night of
                                                                            the Proms also help shine a light on the UK
The UK is at the centre of the global live                                  and can ramp up the travel plans of people
music industry. But, its role in generating -                               watching in Berlin or Paris.
and potential to increase - tourism has not
been adequately explored.

14   D. Cameron speech retrieved from http://www.bbc.co.uk/news/uk-politics-10950167.
15   VisitBritain (2013) Delivering a Golden Legacy: A Growth Strategy for inbound tourism to Britain from 2012 to 2020.
16   Behr A and Brennan M (2013) Scotland on Tour: Strategies for promoting the music industry within and outwith Scotland.
WISH YOU                                                          MUSIC TOURISM                                                                                              25
WERE HERE                                                         IN PERSPECTIVE

Austin branding                    Tourism also makes a positive contribution                                Birmingham has already considered a
itself the live                    to many local and regional economies. It                                  proposal to establish a Music Birmingham
                                   traditionally employs a higher percentage of                              office to help push the city’s musical
music capital of
                                   young people, who are more likely to be                                   heritage.
the world – when                   interested in music.
actually the live                                                                                            A ‘Destination Birmingham: A Music City’
music scenes are                   Thus, music and tourism are excellent bed                                 report published by Birmingham City
much bigger and                    fellows. Separately, they are strong,                                     Council in February 2012 suggested the
broader in cities                  established businesses. But, together they                                city had not exploited its music history to
                                   can become powerful drivers for growth,                                   attract more tourists. The report stated:
such as Los Angeles
                                   employment and enrich the cultural                                        ‘we believe Birmingham could and should
and London – and                   offering of a region.                                                     do more to celebrate its diverse musical
marketing its annual                                                                                         heritage.’
SXSW music festival                Any music festival or the region it is based
has helped the                     in can brand itself and then market that                                  The benefits, it suggested, would ‘provide a
Texan capital rake                 brand – and all the musical delights that                                 focal point for visitors and celebrations
                                   make up the offering - overseas or                                        and improve external perceptions of
in around $1.6bn.
                                   domestically.                                                             Birmingham.’

                                   Teamed with promotional support from a                                    Some ideas mooted included establishing
                                   local council, Government and tourist                                     a music ambassador, a plaque scheme
                                   agencies the brand recognition could                                      to celebrate musical achievement, a
                                   increase exponentially and the cultural,                                  permanent hard rock exhibition and a music
                                   musical and economic gains can be added                                   digital archive.
                                   up annually.
Photograph by Adrees Latif.                                                                                  In 2010 the Association of Independent
                                   The success of Austin in the US is a case in                              Festivals borrowed the twinning of towns
                                   point. By branding itself the live music                                  concept to launch a cultural exchange
                                   capital of the world – when actually the live                             programme that helped raise the profile of
                                   music scenes are much bigger and broader                                  indie festivals in the UK around Europe. 18
                                   in cities such as Los Angeles and London –
                                   and marketing its annual SXSW music                                       At the time AIF co-founder Rob Challice said
                                   festival has helped the Texan capital rake                                he hoped the twinning initiative would lead
                                   in around $1.6bn in annual revenues from                                  to many creative partnerships.
                                   visitors. Music tourism has been estimated
                                   to account for around 50% of that. 17                                     Participating festivals have built local
                                                                                                             awareness of their twins through cross
                                   Similarly, New Orleans has branded itself                                 press and marketing promotions and talent
                                   the home of jazz and Nashville is the                                     discussions have helped to co-ordinate
                                   capital of country.                                                       bookings of international artists and
                                                                                                             further reinforce the fundamental values
                                                                                                             that unite the festivals.

                              17   Music Canada (2013) The Next Big Bang: A New Direction for Music in Canada
                              18   Association of Independent Festivals Twin Festivals: A Cultural Exchange retrieved from http://www.aiforg.com/news.php?news_search=twinning
26                                                                                        MUSIC TOURISM                                             WISH YOU
                                                                                          IN PERSPECTIVE                                           WERE HERE

Twins have also been sharing not only                                        Liverpool every year to visit the birthplace
artists and expertise but also audiences,                                    of The Beatles and how much they spend
as competition winners have been given                                       at the city’s Matthew Street Music Festival. 21
the chance to experience the twin festival
in action.
                                                                             UK Music also contributed to the level of
There have been a number of studies to                                       understanding with its Destination: Music
investigate how music and tourism fit                                        report in 2011. 22
together and what its economic impact is.
However, these have largely focused on                                       This was a very useful marker for Wish You
individual festivals, such as Glastonbury 19                                 Were Here and subsequent work in the
and Reading, or a particular region. 20                                      area. Now there have been calls from
                                                                             the highest political levels to uncover
There has also been quite a bit of work                                      comprehensive and up-to-date data on the
investigating how many people visit                                          value of live music and tourism.

Chvrches performing at SXSW 2013 in Austin Texas. Photograph by Tony Nelson.

19   Baker Associates/Mendip District Council (2007) Economic Impact of Glastonbury Festivals 20 Baker Associates/University of Reading (2010)
     Economic Impact Assessment for the 2009 Reading Festival 21 itsliverpool.com We Can Work It Out retrieved from http://www.itsliverpool.com/
     passions/we-cant-buy-their-love-but-can-we-put-a-price-on-the-beatles/ 23 UK Music/School of Tourism Bournemouth University (2011)
     Destination: Music The Contribution of music festivals and major concerts to tourism in the UK
WISH YOU                                                                                                                                 27
WERE HERE

                                     IN FOCUS:
                                     TICKETS
        Festicket’s                  WHAT DO YOU DO?                                    WHAT KIND OF THINGS
        Head of                                                                         DO PEOPLE GO FOR?
        Marketing                    Festicket aims to make booking music
                                     festival trips easy and very cost effective by     We try and offer the full spectrum, so
        Barri Coen                   creating packages that include tickets to the      everything from camping and glamping to
                                     festival, accommodation in the local area,         apartments and five star luxury hotels.
                                     transfers for those coming from further            If you want to camp but don’t want to or
                                     afield and transport between the hotel and         its not practical to go out and get a tent
                                     festival.                                          and equipment, we will get it for you.

                                     So far, we have worked with over 80 festivals      We curate packages that are built around
                                     worldwide, with around a dozen of those            the needs of a festival goer, which means
                                     festivals located in the UK, including Bestival,   that we don’t just pick the closest hotel to a
                                     Camp Bestival, Leeds, Latitude and Eastern         festival or the cheapest, we’ll pick the hotel
                                     Electrics.                                         that is right for the festival audience.

                                     Many of those festivals we continue to work        Some of our packages also include
                                     with, and are also on our way to building          transfers and shuttles from the airport to
                                     relationships with many more new and               the festival site or their accommodation,
                                     exciting events.                                   and there have also been packages where
                                                                                        we can organise shuttles to take them and
                                     Festicket works very closely with festivals,       pick them from the festival. We’ve also done
                                     creating packages with festival-goers very         ferry packages for the Isle of Wight.
                                     much in mind and tailored to their specific
                                     needs.
                                                                                        ARE YOU GETTING A LOT
                                     We offer a wide range of packages for each
                                                                                        OF PEOPLE FROM ABROAD?
                                     festival, providing for those who want to
                                     camp up to five-star luxury, as well as for
                                     those who just want to find cost-effective         We have a lot of reach in Europe and
                                     local hotels and apartments. Our packages          people in Europe are used to travelling all
                                     are very often available to purchase directly      over the continent to go to festivals. We are
                                     from the festival website through our white-       also quite lucky to have so many concerts
                                     label platform, so essentially the organisers      and festivals here in the UK.
                                     are providing their clientele with an
                                     alternative and hassle-free range of ticket        Different UK festivals face various
                                     and travel options.                                challenges and vary in appeal. We found
                                                                                        that at Latitude everyone who booked with
                                     We also provide a level of customer support        us was from the UK, But interestingly for
                                     that you wouldn’t get through the bulk of          Leeds around 40% were from outside of
                                     other routes to purchase festival tickets.         this country.

                                                                                        Continued overleaf...

1   IFPI Digital Music Report 2013
28                                                                                                                                     WISH YOU
                                                                                                                                      WERE HERE

     We had three from Australia, probably                                ARE YOU IN FAVOUR OF                              If people come
     because Leeds has a higher international                             A MUSIC TOURISM STRATEGY?                              to a festival
     profile and also an international airport, and
                                                                                                                            in this country
     we have also been having conversations with                          Going to gigs in Paris does seem to be fairly
     customers in Japan.                                                                                                      then they are
                                                                          normal and transport links are very good. I
                                                                          don’t know how much that happens in                  likely to stay
                                                                          reverse, but we could be doing better to          for a few days.
     WHO DO YOU AIM FESTICKET AT?                                         market our gigs there.                                   There is a
                                                                                                                                big opening
     We are aiming at music fans and alternative                          When it comes to festivals obviously
                                                                                                                                 for the way
     holiday fans. The beauty of festivals is we                          everyone in the world has heard of
     don’t have to look at it in the same way as a                        Glastonbury, but have all the rest of                      festivals
     package tour holiday.                                                the festivals done enough to promote                        present
                                                                          themselves overseas?                                   themselves
     It is not someone’s big holiday for the year;                                                                               and market
     people might go to more than one festival so                         If people come to a festival in this country
                                                                                                                                 themselves
     it is slightly more of an impulse purchase.                          then they are likely to stay for at least a few
                                                                          days spending more time in London or                        abroad.
     The typical conversion path in the tourist                           Britain.
     industry is something like 28 days from
     researching a holiday to booking it. We see                          It is about getting small and medium sized
     that usually 80-90% of our purchases                                 festivals to present themselves because
     happen on the same day someone has been                              some of them like Secret Garden Party
     on our website.                                                      you just don’t get anything like that
                                                                          anywhere else in the world. There is a big
                                                                          opening for the way festivals present
                                                                          themselves and market themselves abroad.

     MIA at Bestival 2013. Festickets works with Bestival and Camp Bestival. Photograph by Caitlin Mogridge.
WISH YOU                                             MUSIC TOURISM                                                                                            29
WERE HERE                                            IN PERSPECTIVE

                     MUSIC TOURISM:
                     THE POLITICAL CASE

The creative         The BPI, a trade body that represents the UK                               On July 11, 2013 Lord Storey tabled a debate
industries           recorded music sector, held an event in June                               in the House of Lords asking the Government
                     2013 where the Prime Minister David                                        about its plans to support and promote the
and tourism are
                     Cameron made the point that the UK music                                   impact of music upon tourism. 26
among the            industry was an “international success
sectors with         story”. He also said the Government should                                 The Lib Dem peer was joined in the
the greatest         back it partly because of the “massive and                                 90-minute debate by nine other peers,
potential to drive   growing music tourism, people coming to                                    among them Conservative peer Lord Black,
                     Britain to listen to great acts.” 24                                       Labour’s Baroness Liddell and the
economic growth.
                                                                                                Government spokesperson on culture in the
The Glastonbury      The political interest in music tourism                                    House of Lords Baroness Northover.
music festival       has increased since. J i m Cunningham MP
is a great           tabled a two part question in the House of                                 The cross party group of influential peers
example of the       Commons on June 28 2013.                                                   called on Government to develop a new
strength and                                                                                    strategy to support music-based tourism
                     Cunningham asked the Culture Secretary                                     and help grow the UK economy.
diversity of         Maria Miller to estimate the financial effects
the UK's live        of the Glastonbury Festival on the local and
                                                                                                Lord Storey said music festivals have been
music industry.      national economy. 25
                                                                                                attracting unprecedented numbers of
                                                                                                overseas visitors and have been pouring
                     The Labour MP for Coventry South also
Creative                                                                                        money into local economies. He argued
                     asked Miller to “make an assessment of the
Industries,                                                                                     that the world’s “evident love” of the UK’s
                     benefits to the economy of the music
Minister                                                                                        musical heritage should now be harnessed
                     festival industry.”
                                                                                                and used to support music tourism.
Ed Vaizey
                     Creative Industries Minister Ed Vaizey
                     replied for Miller. Vaizey said that the                                   He told the House: “I have seen first-hand
                     creative industries and tourism are among                                  the positive impact music can make on local
                     the sectors with the greatest potential to                                 tourist economies. But, we must also
                     drive economic growth.                                                     consider the impact music can have on the
                                                                                                country as a whole. Great Britain simply
                     Vaizey said, “The Glastonbury music festival                               has too much potential for musical tourism
                     is a great example of the strength and                                     for the Government to stand idly by.
                     diversity of the UK's live music industry.                                 I strongly urge the Government to consider
                     While we produce economic estimates on                                     how best to implement a well defined music
                     the value of the creative industries to the UK                             strategy.”
                     economy, including the music industry, we
                     do not do so for specific music festivals.”                                Storey suggested that to attract more
                                                                                                overseas music tourists, Government
                     Vaizey’s answer indicated there was - and                                  should emphasise and engage with existing
                     still is - a significant gap in Government                                 tourist bodies and authorities across Britain
                     statistics covering tourism and music’s                                    and help them market themselves as music
                     role within it: Wish You Were Here and                                     tourist destinations.
                     subsequent research from UK Music and
                     the music industry will help enrich the
                     statistics and understanding.

                     24   Paul Williams, Music Week (2013) We Have To Back The Music Industry
                     25   Music: Festivals and Special Occasions House of Commons (2013)
                          retrieved from http://www.publications.parliament.uk/pa/cm201314/cmhansrd/cm130704/text/130704w0003.htm
                     26   Tourism: Music, Question for short debate (2013) House of Lords. Lord Storey to ask Her Majesty’s Government what plans they have
                          to support and promote the impact of music upon tourism.
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