Wiltshire Training - Supporting learning and development in communities LIVE.WORK.LEARN
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Contents Introduction 2 Consultancy and e-learning 3 Health and social care 4 First aid 6 Professional development 8 Health and wellbeing 10 Digital skills 11 Introduction Scheduled or bespoke? Advice, guidance and bookings Our most popular courses are open to everyone and are This booklet gives you a snapshot delivered remotely using Microsoft of available learning. For further Teams and are accessible to all information and advice, and to with access to a computer, laptop enrol onto a course please contact or tablet. A few of our courses are the learning and development still offered as face to face delivery team. Contact details, including and these are marked within the how to follow us on social media, is brochure. Scheduled courses will on the final page of this brochure. be best if you have small numbers to train. We know though that Why choose Wiltshire training? sometimes one size does not fit • A wide range of training courses all so you always have the option for individuals and organisations of booking group training for your • Bespoke training programmes team. For larger numbers, this available for group bookings will be the most cost-effective way and what’s more, you’ll be able • Excellent value for money to choose a mutually convenient • Quality, engaging training. date. Prices Blended learning Prices are per person for We are committed to meeting attendance on a scheduled course. training needs via a blended For group training costs, please learning approach that includes contact the team to discuss your face-to-face workshops and requirements. All prices are correct remote sessions. at time of publication. 2
Group Training E-learning design and If you need specific or bespoke development training for your team, get in touch. Imagine short courses - efficient, effective, bespoke training to Training design and engage and challenge your development learners… and accessible 24/7. Collaborating with local business Find out how we can help you to design and develop bespoke make that a reality with our learning programmes fit for bespoke elearning design and purpose for your organisation! development service. Cost, as a guide, for designing and developing a bespoke 3-hour* training programme only £950** This includes: •1 to 1 or remote meeting to discuss training needs and completion of a training needs analysis •D esign of a 3-hour training programme and review of programme with organisation to ensure fit for purpose. Add on a one day train the trainer session with your staff delivering the programme for only an additional £450 * length of training programme variable ** cost will vary depending on organisation requirement and length of training programme All of the courses in this brochure are remote sessions using Microsoft Teams unless otherwise stated. ! 3
Health and social care Managers safeguarding Safeguarding when working three hours £60 with children Based on the Group B two hours £45 Bournemouth University This course is designed for safeguarding standards for care staff working with children, to managers. ensure all understand the shared responsibility to safeguard others, Learner feedback how to identify abuse and the “ Very informative and enjoyable correct reporting procedures. – loved the interactive learning. I left feeling empowered. Medication awareness Safeguarding adults for frontline staff ” two hours £45 Designed to suit a range of care settings and fully complies with two hours £45 the National Minimum Standards, This course is designed for staff whilst fulfilling CQC guidelines working within adult care, to ensure all staff understand the Risk assessment in adult care shared responsibility to safeguard two hours £45 others, how to identify abuse and This course is designed for staff the correct reporting procedures. working within adult care to End of life care ensure all staff understand the value of a working risk assessment two hours £45 for everyone within a care setting. This course is designed to embed all aspects of care that Learner feedback “ are essential when providing a Positively charged my comprehensive and humane confidence to support people approach at end of life. with the condition. ” 4
Reporting and recording Dementia support part one - positive information in care Dementia awareness two hours £45 two hours £45 This course will support you to fill in Understanding of types of dementia communication logs, observations and its impact on carers. Includes and documents in your care role. the importance of communication It focuses on using appropriate for someone with dementia. language and recording accurately so the document can be used in a (!) Dementia support part two court of law. Dementia in depth two hours £45 Personal care An increased knowledge and two hours £45 understanding of dementia. Understand the principles of good Including dementia for someone personal care, and how to support with a learning disability, different an individual to maintain their own therapies and dealing with personal hygiene. challenging behaviour. Autism support part one - Manual handling and Understanding autism moving people - part one theory two hours £45 two hours £45 An awareness of autistic spectrum This theory-based course improves conditions and how to support understanding of manual handling individuals in the community legislation; includes how to move people with the least amount (!) Autism support part two - of personal risk and with an Autism in depth emphasis on comfort. two hours £45 Alternative and augmentative Learners to gain an increased communication knowledge and awareness of autistic spectrum conditions. two hours £45 Signs are based on gestures – a form of communication that most (!) L earners with little or limited of us use naturally. This course understanding of this subject are looks at signing as a visual form advised to complete ‘part one’ of communication and how it can before attending this sesion. support speech. A practical manual handling course is also available, please contact us for further information 5
First aid Health and Safety Executive (HSE) guidance Employers’ legal duties The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work. These Regulations apply to all workplaces, including those with less than five employees and to the self-employed. What is ‘adequate and appropriate’ will depend on the circumstances in the workplace. This includes whether trained first-aiders are needed, what should be included in a first-aid box and if a first-aid room is required. Employers should carry out an assessment of first-aid needs to determine what to provide. What’s a first-aider? A first-aider is someone who has done training appropriate to the level identified in the needs assessment. This may be: • first aid at work (FAW); or • emergency first aid at work (EFAW); or some other first aid training appropriate to the circumstances of your workplace. Our first aid trainers are approved and certified by Qualifications Network, a leading first aid national awarding body, and audited regularly by internal and external qualified assessors. Which course? If your risk assessment leads you to conclude that your workplace does not need accredited first-aiders on hand, then our non-accredited courses could be your perfect training solution. If the risk assessment requires your first-aider(s) to have a fully accredited qualification, then look to our range of accredited courses. 6
Basic first aid QNUK Level 3 Award in three hours £60 Emergency First Aid at Work (RQF)* Basic first aid skills that will be invaluable when accidents happen. one day £120 Includes CPR, recovery position Emergency first aid at work and how to handle minor and includes CPR, recovery position deteriorating conditions in any and first aid for choking casualty. casualty. Blended Full First aid at work Learner feedback two days £180 “ The trainer was excellent with fantastic knowledge and a Our new HSE compliant blended great method of delivery. first aid training combines Paediatric first aid ” e-learning and face to face training. The online section of this course must be completed before attending the face-to-face session one day + elearning £120 and will be followed with 2 days of A blended training program that face to face practical training. incorporates both knowledge and practical application in a small group, instructor-led environment. There is an additional six-hours of e-learning study and an online assessment to gain certification. Note: Successful completion of the course and assessment will lead to an OFSTED-recognised certificate. Learner feedback “ I liked the pace of the course, not too much information ” overload. All of the first aid courses have face to face delivery 7
Professional development Assertiveness training Presentation skills two hours £45 per person two hours £45 An opportunity to discuss and Effective presentation techniques experience the different behaviour to present professionally and types and to understand the confidently, and how to keep your impact you have on others. audience engaged. Learner feedback Time management two hours £45 “ An enlightening and insightful course to revisit the impact you Understanding the value of can have on others. ” managing your time and developing skills to use time efficiently. Effective communication Equality, diversity and two hours £45 per person inclusion in the workplace Importance of effective two hours £45 communication and the benefit of frequent and effective feedback. Understand the essentials of equality and diversity at work Handling conflict and having including the factors essential difficult conversations to promoting equality and diversity. You’ll learn about cultural two hours £45 diversity and sexual orientation This course looks at how we can in the workplace, understand deal with conflict effectively and how how to handle issues relating to to facilitate difficult conversations. discrimination and raise concerns. Learner feedback Learner feedback “ “ Thoroughly enjoyed – some This is an excellent course that really useful hints and tips. everyone should attend ” ” 8
Creating an inclusive workplace Delegate with confidence two hours £45 one 1/2 hours £45 Understand the nature of Effective delegation skills are an unconscious bias and how it important part of the modern can impact on organisational managers role. Delegation is a processes and decision-making; process of entrusting a task or explore strategies and tips for responsibility to a member of staff managing unconscious bias and who is less senior to you. Effective action planning for an inclusive delegation skills help managers work environment. to get more from their team by utilising strengths, motivating De-escalation skills training others, and developing skills and two hours £45 knowledge. This course is for frontline staff Developing your influencing to explore challenging behaviour skills and promotes the ability to resolve conflict through interpersonal two 1/2 hours £60 skills rather than force. This course is designed to help delegates become more influential, persuasive and Learner feedback successful in the workplace. “ I think everyone should do Looking at the traits of influential this course. Well delivered. people and reflecting on your own The theory was backed up with evidence, studies, etc. strengths and development areas. really a good knowledge of the subject and we could see the trainer’s passion about this subject. It made me ” reflect on my own practice. 9
Health and wellbeing Workplace wellbeing and support Stress Awareness three hours £60 two hours £45 This course will help to develop and This course is for all, to gain reinforce skills and competencies an increased understanding that build confidence in having of what stress and pressure is. conversations about mental health An awareness of the negative and wellbeing. It also includes effects of stress on the body. An tools for these conversations and understanding of the causes of signposting for further support. stress and methods to alleviate along with methods of relaxation. Mental health awareness and wellbeing Personal resilience three hours £60 two hours £45 This course will cover the most This workshop is all about helping common mental health conditions, learners to learn how to recover their contributing factors and how quickly from setbacks, adversity to look after your own mental and respond positively when health. the demands of modern day life becomes challenging. Contact us for new accredited courses available: QNUK Level 1 Award in Mental Health Awareness (RQF) QNUK Level 2 Award in Awareness of Young People’s Mental Health (RQF) QNUK Level 2 Award in Mental Health at Work (RQF) QNUK Level 3 Award in Mental Health at Work (RQF) 10
Digital skills Excel stage 1- Fundamentals MS Outlook- Basics two hours £45 one hour £35 This course will cover the benefits This course is for anyone with no of using Excel, including an / low knowledge or confidence understanding of the environment in using Outlook for managing and interface. It also covers how to diary, email, tasks, finding internal complete basic data entries. contacts, and attending / hosting Teams meetings. Excel stage 2- Building on the fundamentals MS Teams- Getting started two hours £45 one 1/2 hours £45 This course is for anyone who has Overview of the key functions attended the Excel Fundamentals within Microsoft Teams, how to course, or already has some create a private and group chat, experience in using Excel and has a share a file, create a meeting and good basic knowledge of navigation much more. and data input. This course builds upon that MS Teams- Delivering Training essential fundamental knowledge two hours £45 and will cover the basic features in This interactive remote training more depth. session is for new and existing trainers wanting to use Microsoft Teams effectively when delivering their courses online. 11
Learner feedback Anonymous “ Had a fantastic day training in learner first aid and manual handling. Learnt so much and spent the feedback evening practising with my 5 ” year old son Learner feedback Learner feedback “ We have had fantastic “ Great course, training sessions all great group, week, delivered with such ” great trainer enthusiasm, it made it feel ” very light and enjoyable! Learner feedback “ We completed training today with this amazing team, having completed the autism awareness course also with these guys we highly recommend from the team ” at Westbury parent carers support group Learner feedback “ Knowledgeable and informative ” trainers For more information or to book /WiltshireTraining Tel: 01225 713183 @wiltslearning Email: learning@wiltshire.gov.uk Visit: wiltshire.gov.uk/skills-training Wiltshire Training DM20_586_SL - ONLINE LIVE.WORK.LEARN 12
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