WHY IS YOUTUBE BROADCASTING CLIMATE MISINFORMATION TO MILLIONS? - YOUTUBE IS DRIVING ITS USERS TO CLIMATE MISINFORMATION AND THE WORLD'S MOST ...
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Why is YouTube Broadcasting Climate Misinformation to Millions? YouTube is driving its users to climate misinformation and the world’s most trusted brands are paying for it. 15/01/2020 - Avaaz Report
WHY IS YOUTUBE BROADCASTING CLIMATE MISINFORMATION TO MILLIONS? YouTube is driving its users to climate misinformation and the world’s most trusted brands are paying for it. 15/01/2020
“Climate change is one of the most significant global “There is no evidence that CO2 emissions are challenges of our time, and continued greenhouse gas the dominant factor [in climate change].” emissions pose an existential threat to humanity.” Richard Lindzen in Climate Change: What Do Scientists Say? -A video being promoted by YouTube’s algorithm with 1.9 million views Google 2019 Environmental Report
Contents Executive Summary 8 I. How YouTube Promotes Climate Misinformation 14 • The instrumental role of the algorithm 16 II. Climate Misinformation Videos on YouTube & the Global Brands Advertising on Them 20 Recommendations for YouTube to Act Immediately 40 • Detox YouTube’s Algorithm 43 • Correct the Record 45 Recommendations for Companies 46 Annexes 50 • Annex 1: Methodology for Part I 50 • Annex 2: Methodology for Part II 52 • Annex 3: Table - Climate Misinformation Videos Analyzed for Part II 53 • Annex 4: Full List of Brands Found by Avaaz on Climate Misinformation Videos 54 • Annex 5: Further Examples of Advertisements Running on Climate Misinformation Videos 56 • Glossary 62 • Acknowledgment: The Necessity of Having a Fact-Based Discussion on Climate Change while also Defending Freedom of Expression 64 6 7
Executive Summary Climate misinformation threatens the health and safety of our societies and our planet. Protecting citizens around the world from fake news1 designed to confuse and poison the debate about climate change must be a key priority for governments, advertisers and social media platforms. 1 http://archive.fo/a9srx 8 9
YouTube’s tremendous reach - and control over We found that YouTube is driving millions the content on its site - is unprecedented in of people to watch climate misinformation media history. People around the globe spend2 videos every day. These climate misinformation a billion hours on YouTube every day, and the videos aren’t just being uploaded to YouTube platform has two billion monthly active users,3 and organically seen by interested audiences. which is more than all the households with TVs4 Instead, YouTube’s recommendation algorithm is in the entire world. Even more significant when giving these videos free promotion and showing it comes to audience influence, YouTube is able misinformation to millions who wouldn’t have to reach more 18-34 year olds than any cable been exposed to it otherwise. network in the United States.5 Today, YouTube is Secondly, Avaaz found that YouTube is the preferred platform for teenagers, according to incentivizing this climate misinformation a recent study6 conducted by the Pew Research content via its monetization program. Every Center in the US, with 85% of teenagers (ages time an ad is shown on a YouTube video, the 13–17) saying they use the platform. advertiser pays a fee,10 of which 55% goes to the In 2015, YouTube launched a campaign7 to “help video creator and the other 45% to YouTube. change the way people discuss climate change, so Avaaz found that some of the largest that the issue and its consequences could become household brands in the world, including more relevant and tangible to people around the Samsung, L’Oréal, Warner Bros, Carrefour, world.” In addition, in Google’s February 2019 and Danone as well as two of the largest Whitepaper on fighting disinformation, YouTube’s environmental groups in the world, parent company made it clear that: “We set out Greenpeace and World Wildlife Fund, have to prevent our systems from serving up content advertisements running on these climate that could misinform users in a harmful way, particularly in domains that rely on veracity, such misinformation videos. Key Findings of the Report 11 as science, medicine, news, or historical events. To that end, we introduced a higher bar for videos that are promoted through the YouTube • YouTube is actively promoting climate • Ads for some of the world’s most trusted homepage or that are surfaced to users through misinformation to millions of users: brands were found on climate misinformation the “watch next” recommendations. Just because • For the search term “global warming,” videos: content is available on the site, it does not mean 16% of the top 100 related videos • Avaaz was able to identify 108 that it will display as prominently throughout the included under the up-next feature12 brands running ads on these climate recommendation engine."8 had misinformation about climate misinformation videos, including change. household names like Samsung, L’Oréal, With this report Avaaz set out to analyse • For the related videos recommended Decathlon, Danone, Warner Bros and how effectively YouTube is protecting its to users who searched “climate change” Carrefour. users from climate misinformation, and how well it’s implementing the commitments this number equals 8% and rises to • One in five ads found were from it made last February specifically around its 21% for the search term “climate green or ethical brands including recommendation engine. manipulation.” Greenpeace, WWF and Save the • The climate misinformation videos Children. For this investigation, Avaaz examined the videos 2 http://archive.fo/Dkygo YouTube recommends to users when they search 3 http://archive.fo/BwINe Avaaz reviewed had 21.1 million views • Greenpeace, WWF, L’Oreal, Samsung, http://archive.fo/g6Hrl collectively. Danone, Decathlon, Carrefour, Ecosia, Nikin 4 “global warming,” “climate change,” or “climate 5 http://archive.fo/D0hOY manipulation.” Specifically, we focused on the 6 http://archive.fo/ZNnVh • This is just the tip of the iceberg: and Save the Children have confirmed that videos YouTube suggests to users in its ‘Up Next’ 7 http://archive.fo/cNzAW Assuming a similar ratio for they were unaware that their ads were https://kstatic.googleusercontent.com/... accompanying these videos and funding 8 feature and the suggestions bar, which are found see page 20. the thousands of other videos below the video on the mobile app, and on the 9 “YouTube's product chief says for 70 percent of the time you watch, recommended through these and their creators. you're riding a chain of recommendations driven by artificial intelligence.” right of the screen on desktop. These YouTube https://www.cnet.com/news/youtube-ces-2018-neal-mohan/ similar search terms, the total views promoted videos drive the vast majority9 of what 10 http://archive.is/ZgoxE on climate misinformation on YouTube 11 For further details on how Avaaz came to these findings, see the annex. users watch on the site. 12 See the Annex of this report for further details on how Avaaz defines likely add up to hundreds of millions. “Related” and “Recommended” videos. 10 11
The videos found and analysed in this report Avaaz recommends that YouTube: cover a broad range of misinformation themes, • Detox the YouTube Algorithm -- The from videos titled “ACTUAL SCIENTIST: Climate company must end its free promotion of Change is a Hoax” and “CIA Whistleblower Speaks misinformation and disinformation videos by Out About Climate Engineering Vaccination extracting such videos from its algorithms, Dangers and 911”13 to claims that there is no starting immediately by including climate evidence that CO2 emissions are the dominant misinformation in its borderline content factor in climate change. policy. Avaaz has classified videos as “climate denial and • Demonetize Disinformation -- Add misinformation” if they contained verifiably false disinformation and misinformation to or misleading information that has the potential YouTube’s relevant monetization policies, to cause public harm, such as undermining ensuring such content does not include public support for efforts to limit human-induced advertising and is not financially incentivized. climate change, as assessed against the scientific YouTube should start immediately with the consensus represented by the Intergovernmental option for advertisers to exclude their ads Panel on Climate Change, NASA, NOAA and other from videos with climate misinformation. peer-reviewed scientific literature. • Correct the Record -- Work with independent In recent years, YouTube has been repeatedly fact-checkers to inform users who have seen criticized for promoting conspiracy theories or interacted with verifiably false or misleading and pushing misinformation, and the company information, and issue corrections alongside has introduced important reforms in response. these videos. In January 2019, YouTube pledged14 “to limit recommendations of borderline content and Avaaz believes that YouTube has the harmful misinformation, such as videos promoting opportunity to be a trailblazer in the fight a phony miracle cure for a serious illness, or against misinformation: the company is already claiming the earth is flat.” In addition, in some committed to solving this problem and creating a countries, including the US, UK, Spain, Germany, better and safer information environment for its South Korea15 and India16, YouTube is displaying users. Now is the time for YouTube to act more information panels17 when people search for systematically and more urgently to implement topics that are “prone to misinformation” — these solutions, like the recommendations described consist of boxes of text that provide topical above, to ensure this new decade is not plagued context from YouTube’s third party partners like by the disinformation problems started in the last Wikipedia. one. Sixty-four percent of the climate misinformation Similarly, advertisers must both ensure that they videos Avaaz analyzed for this report were found follow through on their own corporate social to have an information panel from Wikipedia, responsibility commitments and track what kind of containing general information about global content their advertising revenue is inadvertently warming. However, there was no flag to users that funding - and work with YouTube to be more these videos contained misinformation and they transparent and socially responsible when it were still being suggested by YouTube. comes to where the platform places their brand names. Advertisers must establish detailed ethical In order to effectively protect societies from this ad placement requirements for platforms that harmful misinformation, YouTube must take include correcting the record and detoxing the a more systemic approach. After consultation algorithm. Avaaz commends the brands who have with industry experts, advertisers and legislators already begun this critical work. around the world, 13 https://www.youtube.com/watch?v=Nl5NW9KcMt0 14 http://archive.fo/hP7vz 15 https://support.google.com/youtube/answer/9004474?hl=en 16 http://archive.fo/8pPhn 17 https://support.google.com/youtube/answer/9004474?hl=en 12 13
I. How YouTube Promotes Climate Misinformation 14 15
The instrumental role YouTube APIs asking for the top related videos from these search results. In the end, we gathered By focusing its recommendation algorithm on views and time spent on videos, YouTube the views for the top 100 related videos for the search term “global warming” were on of the algorithm a total of 5,537 videos. Avaaz focused on the following three search terms: “global warming,” has opened the door to promoting content whether it is misinformation or not as long as climate misinformation videos. For videos recommended based on the search term “climate “climate change” and “climate manipulation.” people keep watching. Our research also change” this number equals 17% and rises to 27% We chose the two neutral search terms (“global shows that this may have had an impact for the search term “climate manipulation.” Recommended videos are a key part of the warming” and “climate change”) to analyse what on virality and engagement: Over 20% of YouTube user experience: According to18 the type of videos would be recommended to an platform’s chief product officer, Neal Mohan, 70% average YouTube user interested in the issue as of the time users spend on YouTube is driven well as “climate manipulation” as a more charged by the platform’s recommendations. In order search term, which refers to the conspiracy theory % of Views and Likes on Climate Change to keep viewers on the site longer, the YouTube that powerful corporations and governments are Denial and Misinformation Videos algorithm makes personalized19 recommendations controlling the climate.Our full methodology is Based on the top 100 related videos for each search query. to the user either in the form of videos on the explained in the annex. platform’s landing page, as the “up next” video played after the video, or in the sidebar. These The results of our investigation are clear: recommendations are meant to help viewers find YouTube is promoting misinformation content they might want to watch among millions about climate change to millions. Sixteen of videos available on the site. However, there percent of the top 100 videos detected by the have been harmful unintended consequences YouTube API to be highly related to the initial to this model. For instance, for every climate video results for the search term “global warming” misinformation video someone watches or had misinformation about climate change. These likes, similar content is likely to show up in related videos play a significant role in what winds that person’s recommendations, thereby up being recommended by YouTube in its “Up trapping the viewer in an online bubble of Next” feature and suggestions bar. For related Views misinformation.20 videos based on the search term “climate change” Likes this number equals 8% and rises to 21% for the For our investigation, Avaaz conducted a series search term “climate manipulation”. In total, the of YouTube searches in English on three climate climate misinformation videos Avaaz found topics, collected the top results and queried for this investigation had 21.1 million views. % of Climate Change Misinformation Videos for Each Search Term Based on the top 100 related videos. 18 http://archive.fo/KrHyo 19 http://archive.fo/KfqVO 20 http://archive.ph/1YUJa 16 17
Misinformation videos account for over 20% of views for top 100 related videos for the search term "global warming" Each circle is a video whose size is equal to number of views, and only videos with more than 500,000 views labeled. Based on the top 100 related videos for global warming related search queries. 18 19
I. Climate Misinformation Videos on YouTube & the Global Brands Advertising on Them 20 21
Image digitally created for visualization purposes only - @Avaaz Avaaz found ads from a significant number of were from household brands. In just two days the world’s most widely recognized and trusted of research and 10 viewings per video in six household brands and environmental companies countries, some brands such as Aeromexico, and NGOs running on the climate misinformation Uber, Samsung, Decathlon, L’Oreal and Harley videos we analysed for this report. Davidson appeared over five times, sometimes How Ad placement on YouTube provides content exclusion settings26 that let advertisers opt out of showing their ads over 10 times. For a full list of the brands and For Avaaz’s investigation into which brands had ads on climate misinformation videos, our advertisements found by Avaaz during this YouTube Works alongside certain categories of websites, videos and mobile apps that may not be appropriate investigation, see Annex 4. research team focused in on the top 10 most for their brand or serve their advertising goals. viewed misinformation videos for the “global It is crucial to understand that these ads are Such categories include sensitive social issues, warming” search term, and the top 5 most actually helping to financially incentivize the Several audience and content targeting methods23 tragedy and conflict, sexually suggestive content, viewed misinformation videos for the “climate creation of climate misinformation content. Every for video ads are available to advertisers and sensational and shocking content. All change” and “climate manipulation” search time an ad is shown on a YouTube video, the on YouTube, such as targeting based on content creators who are part of YouTube’s terms respectively. Our intent was not to do advertiser pays a fee22, of which 55% goes demographic groups, interests, placements on monetization program -- meaning they have ads a comprehensive examination but to get an to the video creator and the other 45% to YouTube channels or videos, topics, keywords, running on their videos that they earn money for overview of which ads tended to appear on YouTube. etc. One option for advertisers is automatic must comply with advertiser-friendly content27 the most trending videos recommended by placement24 of their ads. Alternatively, advertisers guidelines, otherwise advertising will be disabled Avaaz reached out to several of the companies can choose to have managed placement25 for on their videos. In reviewing YouTube’s YouTube.21 and NGOs whose advertisements were found on ads, which is a targeting method advertisers can relevant monetization policies, however, In total, Avaaz was able to identify 108 climate misinformation videos. As of publication of use to specifically choose websites, videos and Avaaz was not able to find any direct brands running ads on these climate this report, Greenpeace, WWF, L’Oreal, Samsung, apps that are part of the Google Display Network. mention of misinformation as a criteria misinformation videos. One in five of the ads Danone, Decathlon, Carrefour, Nikin, Ecosia and Unlike the automatic placements, advertisers for content where advertising is banned or shown were from green or ethical brands as Save the Children have confirmed that they were select managed placement themselves. disabled. well as public entities, such as Greenpeace, unaware that their ads were accompanying these WWF, Ecosia, Save the Children, the German climate misinformation videos. Interior Ministry, and Eureciclo. Avaaz also found that 12.5% of the ads on the monetized videos 21 For our full methodology, please refer to the annex of this report. 23 http://archive.fo/OFSxm 26 http://archive.fo/sBJ14 22 http://archive.is/ZgoxE 24 http://archive.fo/wlbcR 27 http://archive.fo/65wJi 25 http://archive.fo/9PPPA 22 23
Below are a few examples of the monetized climate misinformation videos found by Avaaz as well as the advertisements that accompany them. Avaaz researchers reviewed some of the main claims made by each of these videos. Our team was easily able to find evidence confirming that these claims were verifiably false or misleading (ie misinformation) as assessed against the scientific consensus represented by the Intergovernmental Panel on Climate Change, NASA, NOAA and other peer-reviewed scientific literature. Note: In some countries, YouTube promotes a Wikipedia article on global warming under some of the videos we found in this investigation, which is part of YouTube’s current effort to fight climate misinformation.28 However, YouTube does not give users an indication that the video itself contains misinformation. And, as this research shows, these videos are still promoted by YouTube’s algorithm. Caption: Screenshot of a video with a Wikipedia information panel below it. 28 https://www.buzzfeednews.com/article/zahrahirji/ youtube-climate-change-denial 24 25
VIDEO EXAMPLE #1 NASA Earth Observatory32 has confirmed that: “The world is getting warmer. Whether the cause What They Haven’t is human activity or natural variability—and the preponderance of evidence says it’s humans— Told You about Climate thermometer readings all around the world have risen steadily since the beginning of the Industrial Change 28 Revolution...According to an ongoing temperature analysis conducted by scientists at NASA’s Goddard Institute for Space Studies (GISS), the average global temperature on Earth has increased by This video was uploaded on the PragerU channel, about 0.8° Celsius (1.4° Fahrenheit) since 1880. which has 2.31 million subscribers and claims to Two-thirds of the warming has occurred since promote “Judeo-Christian values.” It is curated by 1975, at a rate of roughly 0.15-0.20°C per decade... the conservative30 talk-radio host Dennis Prager. The line plot below shows yearly temperature At the time of Avaaz’s research in August, the anomalies from 1880 to 2014 as recorded by NASA, video had been viewed over 2.6 million times NOAA, the Japan Meteorological Agency, and the since it was first published on July 27, 2015. Met Office Hadley Centre (United Kingdom). Though Since August it has already racked up nearly an there are minor variations from year to year, all additional 1 million views.31 The scientific community agrees that there are In a caption in this video it says Patrick Moore is a four records show peaks and valleys in sync with many factors that play into climate change, but co-founder of Greenpeace; however, Greenpeace There are many claims in Moore’s videos. Here each other. All show rapid warming in the past Moore ignores the mountain of peer reviewed has denied this, saying that “although Mr Moore are a few of the main claims found to be verifiably few decades, and all show the last decade as the studies showing that changes in CO2 levels is the played a significant role in Greenpeace Canada false or misleading by Avaaz: warmest.”33 cause of past cooling and warming periods. for several years, he did not found Greenpeace.”35 In the past, Moore has been criticized36 for his There has been no significant warming trend in For example, The National Oceanic and alleged relations with the nuclear, timber and the 21st century. Atmospheric Association (NOAA) concludes: "One 29 http://archive.ph/fzK1T plastics industries and lobbies. Temperatures and carbon dioxide levels do not 30 http://archive.ph/uUVxC of the most remarkable aspects of the paleoclimate show a strong correlation. 31 As of December 12, 2019 record is the strong correspondence between 32 http://archive.ph/JktDU Patrick Moore is a co-founder of Greenpeace. 33 https://earthobservatory.nasa.gov/world-of- temperature and the concentration of carbon change/DecadalTemp dioxide in the atmosphere observed during the glacial cycles of the past several hundred thousand years. When the carbon dioxide concentration goes up, temperature goes up. When the carbon dioxide concentration goes down, temperature goes down."33,34 34 https://www.ncdc.noaa.gov/global-warming/temperature-change 35 Further sources: Jouzel, J. et al. Orbital and Millennial Antarctic Climate Variability over the Past 800,000 Years. Science 317, 793–797 (2007); Luthi, D. et al. High-resolution carbon dioxide concentration record 650,000–800,000 years before present. Nature 453, 379–382, 10.1038/nature06949 (2008); Luthi, D. et al. EPICA Dome C Ice Core 800KYr Carbon Dioxide Data. IGBP PAGES/World Data Center for Paleoclimatology Data Contribution Series # 2008-055. NOAA/ NCDC Paleoclimatology Program, Boulder CO, USA (2008); Lacis, A. A., Schmidt, G. A., Rind, R. & Ruedy, R. A. Atmospheric CO2: Principal Knob Governing Earth’s Temperature. Science 330, 356–359 (2010); Came, R., Eiler, J., Veizer, J. et al. Coupling of surface temperatures and atmospheric CO2 concentrations during the Palaeozoic era. Nature 449, 198–201 (2007). 36 Greenpeace have stated that: "Although Mr Moore played a significant role in Greenpeace Canada for several years, he did not found Greenpeace." Greenpeace has said: "Phil Cotes, Irving Stowe, and Jim Bohlen founded Greenpeace in 1970." Mr Moore left Greenpeace in 1986 see: https://www.bbc.co.uk/news/world-us- canada-47543905 37 http://archive.ph/g45aQ 26 27
Eleven brands were found with ads on this video. Ecosia Ad See examples below of Danone, NIKIN and Ecosia’s ads. Ecosia is an internet search engine that donates a large part of its profits (80% in August 201943) to reforestation Danone Ad organizations. In this ad, Ecosia is Danone is a French multinational promoting its search engine and food-products corporation. explains its policy of reinvesting This ad presents Danone’s baby its profits in planting trees milk formula Aptamil. On its worldwide. website39 Danone states: “Climate change is a profound, systemic challenge—not in the future, 42 The screenshot of the ad taken during this but right here, right now,” and research has been altered for the sake of design. Copy of the originals are available that “Danone is meeting this upon request. challenge head on by committing 43 http://archive.fo/zHfTW to be carbon neutral by 2050 and co-creating carbon positive solutions.” Danone is a member Caption: a screenshot of the Ecosia ad on the “What They Haven’t Told You of the Global Alliance for about Climate Change” video.42 Responsible Media. Caption: a screenshot of a Danone ad on the “What They Haven’t Told You about Climate Change” video.38 NIKIN Ad NIKIN is a fair and sustainable fashion brand based in Switzerland. They also invest in tree planting programs to counteract global deforestation41. In this advert, NIKIN promotes its clothing line explaining that for each product sold, one dollar is donated to reforestation projects all over the world. 38 The screenshot of the ad taken during this research has been altered for the sake of design. Copy of the originals are available upon request. 39 http://archive.fo/be4ER 40 The screenshot of the ad taken during this research has been altered for the sake of design. Copy of the originals are available upon request. Caption: a screenshot of a NIKIN tree by tree ad on the “What They Haven’t 41 https://en.nikinclothing.com/pages/ Told You about Climate Change” video.40 baeume-pflanzen 28 29
VIDEO EXAMPLE #2 According to the IPCC: “There is considerable Thirty-one brands were found advertising on this video in the confidence that climate models provide credible timeframe of Avaaz’s research. Below are advertisement examples The Truth About quantitative estimates of future climate change, particularly at continental scales and above. This from L'Oreal, Decathlon, Lionsgate, and Versace.52 Global Warming 44 confidence comes from the foundation of the models in accepted physical principles and from their ability to reproduce observed features of current climate L’Oréal Ad and past climate changes. Confidence in model This video, an excerpt of a much longer interview estimates is higher for some climate variables (e.g., L’Oréal, based in France, is the world's largest with Dr. Patrick Michaels, was published on the temperature) than for others (e.g., precipitation). cosmetics company. Here, L’Oréal advertises its Pure Fox News channel. At the time of Avaaz’s research Over several decades of development, models have Charcoal range of skincare products for men. In 2017, in August, this video had been viewed over 2 consistently provided a robust and unambiguous L’Oréal launched Women4Climate,54 an initiative million times since its publication on October picture of significant climate warming in response to aiming to “empower and mentor young women who 21, 2018. Since then, the video has racked up an increasing greenhouse gases.”46,47 develop projects addressing climate change in their additional 460,000 views.45 home city.” In the same year, the US branch of L’Oréal In addition, according to the fact-checking was named the most sustainable company of the There are many claims made by this video. organisation Climate Feedback,48 the claim that year by Newsweek’s Green Ranking.55 Some of the core claims that Avaaz found to be only half of global warming might be caused by misinformation include: human activity, beginning in 1976, is incorrect: “Human-caused warming did not begin in 1976, 31 of 32 climate models are flawed by design to Caption: a screenshot of the L’Oréal ad.53 as Michaels claims. No evidence or research is vastly over-predict warming provided to support this claim, which contradicts the Only half of global warming might be caused by published scientific literature. [...] Multiple factors— human activity, beginning in 1976 some human-caused and some natural—combine As the video says: “There are 32 families of to influence global temperatures. However, human computer models that are used by the United activities were already causing warming in the first Decathlon Ad Nations, each government sponsored. And all of half of the 20th century, and are responsible for Decathlon is a French multinational retailer them are predicting far, far too much warming...[the approximately 100% of the more-rapid warming distributing sports equipment and clothing. 31 models] are what is called parameterized. They're taking place after 1950. Thus, humans are This ad is part of the company’s back-to-school all parameterized, can I translate parameterized responsible for most of the warming since 1900.”49 campaign encouraging children to get involved in into English? Fudged. They don't get the right sports. In the sustainability section of Decathlon’s Dr. Michaels is currently a senior fellow in the answer, don't know the right answer for a certain website the company states: “Decathlon identified Center for Energy and Environment at the phenomena, so we essentially put in code steps that reducing greenhouse gas emissions as one of our Competitive Enterprise Institute.50 Michaels once give us what we think it should be. And the systematic priority challenges in 2013. In 2017 we increased estimated that “40 percent” of his funding comes error that was made was the models were tuned, yes, our oversight of emissions-measuring efforts from the oil industry in a CNN interview with I said, tuned.” and in 2018 we expanded these to our product Fareed Zakaria.51 suppliers.”57 Caption: Dr. Patrick Michaels in an interview discussing climate change on Fox News. Caption: a screenshot of the Decathlon ad.56 48 Climate Feedback is accredited by the International Fact-Checking 50 https://web.archive.org/web/20190906135819/https://cei.org/content/ Network at Poynter. “Climate Feedback is a non-partisan, non- patrick-j-michaels profit organization dedicated to science education. Our reviews are 51 https://www.youtube.com/watch?v=fguJod_voPc&feature=youtu.be 44 http://archive.fo/71LrJ crowdsourced directly from a community of scientists with relevant 52 In the timeframe of Avaaz’s research between September 18 and 45 As of December 12, 2019 expertise. We strive to explain whether and why information is or is not September 24. 46 https://archive.ipcc.ch/publications_and_data/ar4/wg1/en/ consistent with the science and to help readers know which news to trust.” 53 The screenshot of the ad taken during this research has been altered faq-8-1.html See: https://climatefeedback.org/climate-feedback-accredited-by-the- for the sake of design. Copy of the originals are available upon request. 47 For more information, see FAQ 8.1, extracted from Chapter international-fact-checking-network-at-poynter-for-the-second-year/ 54 http://archive.fo/I9OFI 8 of "IPCC, 2007: Climate Change 2007: The Physical Science 49 https://climatefeedback.org/claimreview/on-fox-news-patrick-michaels- 55 http://archive.fo/nG8i8 Basis. Contribution of Working Group I to the Fourth Assessment falsely-claims-humans-are-only-responsible-for-half-of-global-warming/. 56 The screenshot of the ad taken during this research has been altered Report of the Intergovernmental Panel on Climate Change. Climate Feedback noted: “This claim is being reviewed months after the for the sake of design. Copy of the originals are available upon request. [Solomon, S., D. Qin, M. Manning, Z. Chen, M. Marquis, K.B. interview first ran because it has recently been recirculated by blogs Averyt, M.Tignor and H.L. Miller (eds.)]. Cambridge University dismissive of climate science, and has been one of the most highly 57 http://sustainability.decathlon.com/action-areas/challenges-strategies/ Press, Cambridge, United Kingdom and New York, NY, USA. promoted videos by YouTube’s suggestion algorithm in recent weeks.” climate-commitment/ 30 31
Lionsgate Ad Lionsgate Entertainment Corp (Lionsgate) is an entertainment company from the US that produces and distributes motion pictures and television programs and runs several media networks. This ad promotes the upcoming murder mystery movie, Knives Out, 59 starring Jamie Lee Curtis and Chris Evans. Chris Evans has been highly vocal60 in the climate change fight in past years. Caption: A screenshot of the ad ”Knives Out” by Lionsgate.58 Versace Ad Versace is an Italian luxury fashion label. The ad presents its new fall/winter handbag line “Virtus.” In 2018, Versace opened a sustainable design concept store in Bal Harbour. “There’s no bigger luxury than our future. The new Versace concept is a commitment towards Versace’s sustainable legacy,” Donatella Versace said in a statement.62 Caption: Actor Chris Evans who is featured in a Lionsgate ad for the movie Caption: A screenshot of the Versace ad.61 Knives Out, which was found running on a climate misinformation video. 58 The screenshot of the ad taken during this research has been altered for the sake of design. Copy of the originals are available upon request. 59 http://archive.fo/jGpI3 60 http://archive.fo/fY3Po 61 The screenshot of the ad taken during this research has been altered for the sake of design. Copy of the originals are available upon request. 62 http://archive.fo/FWSMc 32 33
VIDEO EXAMPLE #3 On the first point, the scientific consensus is Avaaz found eighteen brands advertising alongside that CO2 is the main driver of climate change. this video over the course of our research. Below are Climate Change: What This is borne out in the literature using direct measurement, historical data, and models.67 examples of ads from Greenpeace and EToro.71 Do Scientists Say? 63 On the second point, Lindzen has cherry picked a quote from the IPCC’s 2001 report68 and incorrectly attributed it to the 2007 report. Greenpeace Ad Richard Lindzen who is narrating this video is a Read in context, the original 2001 quote is far Greenpeace is a global non-governmental former professor at the Massachusetts Institute from Lindzen’s meaning, and in the 2007 report environmental organization. In this ad, of Technology64 and a former senior fellow at the the IPCC confirms that: “There is considerable Greenpeace Spain is campaigning to raise Cato Institute65. At the time of Avaaz’s research66 confidence that climate models provide credible awareness of the threats posed by climate in August, the video, posted on April 18th, 2016, quantitative estimates of future climate change, change to the country, saying: “Spain is one had been viewed over 1.9 million times. particularly at continental scales and above.”69 of the countries most vulnerable to climate On the third point, this report already addressed change,”73 and is asking the public to sign There are many claims in this video. Some a petition to be presented to the Spanish of the main claims that Avaaz found to be a similar claim made by Patrick Michaels (see Video #2). In addition, the fifth IPCC government to increase investment in green misinformation include: and clean energy sources. report of 2014 stated: “It is extremely likely “There is no evidence that CO2 emissions are [95 percent confidence] more than half of the the dominant factor [in climate change].” [1:48 Caption: A screenshot of the Greenpeace Spain ad. observed increase in global average surface Translated to English, the upper left corner reads, “What The IPCC acknowledged in its own 2007 report temperature from 1951 to 2010 was caused by climate change brings.” The large text reads, “Spain is one that: “the long-term prediction of future climate the anthropogenic increase in greenhouse gas of the countries most vulnerable to climate change." 72 states is not possible.” concentrations and other anthropogenic forcings Only since the 1960s have man’s greenhouse together.”70 emissions been sufficient to play a role in raising global mean temperatures. eToro Ad This ad promotes the services of eToro, an online social trading company. In 2019, eToro created a new portfolio for Renewable Energy stating:75 “The realisation that humanity should change over to more sustainable sources of energy is becoming more evident.”76 Caption: A screenshot of the eToro ad.74 63 http://archive.fo/pDJm1 64 http://archive.ph/i42gk 65 http://archive.ph/LvELk 66 August 2019 67 IPCC 2013: The physical science basis. Working Group I contribution to the IPCC Fifth Assessment Report. Cambridge, United Kingdom: Cambridge University Press. www.ipcc.ch/report/ar5/wg1; NOAA 69 Working Group I Contribution to the IPCC 4th Assessment Report, see 73 Avaaz translation 2016. The NOAA Annual Greenhouse Gas Index. p.600, FAQ 8.1 - https://www.ipcc.ch/site/assets/uploads/2018/05/ar4_wg1_ 74 The screenshot of the ad taken during this research has been Accessed June 2016. www.esrl.noaa.gov/gmd/aggi; Caption: Richard Lindzen, an atmospheric physicist who is narrating the Stips, A., Macias, D., Coughlan, C. et al. On the causal full_report-1.pdf altered for the sake of design. Copy of the originals are available animation, states that there is no evidence that CO2 emissions are the structure between CO2 and global temperature. Sci 70 IPCC 5th Assessment Synthesis Report. https://ar5-syr.ipcc.ch/topic_ upon request. observedchanges.php 75 http://archive.fo/leRbu dominant factor causing climate change. Rep 6, 21691 (2016); Royer, D.L., Berner, R.A., et al. CO2 as a primary driver of Phanerozoic climate: GSA 71 In the timeframe of Avaaz’ research between September 18th and 76 https://www.etoro.com/copyportfolios/renewableenergy (not Today, v. 14, no. 3, (2004) September 24th possible to archive, request was blocked by the security rules by 68 IPCC 2001, WG I, Section 14.2.2, https://www.ipcc. 72 The screenshot of the ad taken during this research has been altered for eToro) ch/site/assets/uploads/2018/03/TAR-14.pdf the sake of design. Copy of the originals are available upon request. 34 35
VIDEO EXAMPLE #4 video’s primary points, which Avaaz found to be Thirty brands were found with ads running on this video, misinformation, is that the current increase in including Samsung, Showtime Network and Atol.84 The Great Global global temperatures is caused by changes in the activity of the sun not by rising greenhouse gases. Warming Swindle 77 Much of the content in the video is built around the writing of Danish atmospheric physicist Dr. Samsung Ad Funded by thirty brands including Eigil Friis-Christensen whose reports on this Samsung is a South Korean matter have been disproved, including by a Samsung, Showtime Network and Atol well known peer-reviewed article published by multinational electronics company, a major manufacturer of electronic Stanford University.80 goods. This ad is part of Samsung’s The IPCC report from 2007,81 which was released #SamsungBelief #DoWhatYouCant Released in 2007, “The Great Global Warming one month before this video, stated that: campaign. This particular ad tells the Swindle,” is a controversial film questioning the “Human-induced warming of the climate system history of the company, describing existence of a scientific consensus on global is widespread. (...) Greenhouse gas forcing has how Samsung found its purpose: warming and the credibility of the IPCC. The video very likely caused most of the observed global “Do the right thing for the people opens up with several different speakers claiming warming over the last 50 years."82 The summary and eventually mankind.”86 Samsung that CO2 is not responsible for global warming. At for policymakers of that same report also says it is “committed to becoming the time of Avaaz’s research, the video had been stated: “Global atmospheric concentrations of a socially and environmentally viewed 873,934 times on YouTube since it was carbon dioxide, methane and nitrous oxide have responsible corporate citizen in all of first posted there on August 19, 2018. Since then, increased markedly as a result of human activities its communities worldwide.”87 it has racked up an additional 100,000 views.78 since 1750 and now far exceed pre-industrial Most of the core claims in this video were values determined from ice cores spanning many debunked immediately after it was aired by thousands of years.”83 George Monbiot for The Guardian.79 One of the Caption: A screenshot of the Samsung ad.85 77 http://archive.fo/Jh3jt 78 As of December 12, 2019 79 https://www.theguardian.com/commentisfree/2007/mar/13/science.media 80 Laut, Peter. (2003). Solar activity and terrestrial climate: An analysis of some purported correlations. Journal of Atmospheric and Solar-Terrestrial Physics. 65. 801-812. Report can be found at: stephenschneider.stanford.edu/Publications/PDF_Papers/Laut2003.pdf 81 Working Group I Contribution to the IPCC 4th Assessment Report https://www.ipcc.ch/site/assets/uploads/2018/05/ar4_wg1_full_report-1.pdf 82 https://www.ipcc.ch/site/assets/uploads/2018/05/ar4_wg1_full_report-1.pdf, see p. 665 Caption: Astrophysicist Piers Corbyn saying that: “None of the major climate changes 83 https://www.ipcc.ch/site/assets/uploads/2018/02/ar4-wg1-spm-1.pdf in the past thousand years can be explained by CO2.” 84 In the timeframe of Avaaz’s research between September 18 and September 24 85 The screenshot of the ad taken during this research has been altered for the sake of design. Copy of the originals are available upon request. 86 http://www.youtube.com/watch?v=KkCcBTY6_Es&t=0m34s [00:34] (http://archive.fo/UuibG) 87 http://archive.fo/dkoGf 36 37
Showtime Ad Showtime is a subscription television network from the U.S. that serves as the flagship service of the Showtime Networks subsidiary of CBS Corporation. This ad promotes the new season of one of its TV-series, “Shameless.” In 2014, Showtime produced “Years of Living Dangerously,” a documentary series on climate change. On its website89, CBS Corporation states: “Operating our businesses with sustainability in mind has long been a core value at CBS.” Caption: A screenshot of the ad for the series “Shameless,” by Showtime.88 ATOL Ad ATOL is a large French optician chain that provides services across France. The ad promotes the company’s many stores. On the company website,91 ATOL states that it “deploys numerous devices to limit its ecological impact,” and that the company chooses to produce its products in France rather than in China to reduce its CO2 emissions.92 Caption: a screenshot of the ATOL ad.90 88 The screenshot of this ad taken during this research has been altered for the sake of design. Copies of the originals are available upon request. 89 http://archive.fo/JCM0N 90 The screenshot of the ad taken during this research has been altered for the sake of design. Copy of the originals are available upon request. 91 http://archive.fo/wX1wZ 92 http://archive.fo/wX1wZ 38 39
Recommendations for YouTube to Act Immediately YouTube is defining the information space for hundreds of millions of people every day, and malicious actors are being allowed to abuse the platform’s reach to achieve harmful ends. 40 41
YouTube has a heightened responsibility to deal with disinformation and misinformation given 2. Demonetize Misinformation & Detox YouTube’s immediately with climate denial and climate misinformation videos. Disinformation the platform’s skyrocketing growth metrics. Its 1.9 billion registered users account for Add misinformation and disinformation Recommendation B. Three strikes rule for misinformation approximately 44% of the global population that uses the internet. One billion hours of videos to YouTube’s relevant monetization Algorithm channels policies, ensuring such content does not are watched on YouTube every day.93 Eighty- YouTube already terminates channels if they include advertising and is not financially five percent of US teenagers say they use the accrue three Community Guidelines Strikes99 incentivized. YouTube should start platform,94 and tween (9-12 year olds) and teen As this study shows, YouTube itself is actively within 90 days. However, for spreading immediately with the option for advertisers watch times have doubled in the last five years recommending misinformation content to millions disinformation content, which Google’s to exclude their ads from videos with making YouTube their preferred social media of users who wouldn’t have been exposed to it Disinformation Whitepaper100 defines as climate misinformation. platform.95 otherwise. To stop the spread of such dangerous “purposefully disseminating information one content, YouTube must detoxify its algorithm knows to be inaccurate with the hope that others We do not question the fact that YouTube’s 3. Correct the Record by: believe it is true or to create discord in society,” integrity and misinformation teams have taken channels are not penalized as that is not seen strong and commendable steps in the direction Work with independent fact-checkers to A. Extracting every video that has been as a violation of the platform’s Guidelines.101 of downgrading misinformation content. inform users who have seen or interacted identified as misinformation from its Avaaz believes YouTube should change its policy However, given the findings of our investigation with verifiably false or misleading recommendation engine. on this front, and hold channels that spread -- compounded by the lack of solid data provided information, and issue corrections misinformation and disinformation accountable by YouTube to demonstrate its progress - - we alongside these videos. This means that YouTube must ensure that lies to an optimised version of its existing three strikes believe the company’s actions thus far fall short and misleading content are not freely promoted rule. of what is needed to defend our society against to users across the world. This policy is in line with misinformation and disinformation. 4. Transparency what YouTube says96 it’s already doing: This would mean that if a channel is detected to have spread misinformation or to have Avaaz has consulted extensively with academics, Although YouTube promises to work “We set out to prevent our systems from serving violated YouTube’s guidelines in an effort lawmakers, civil society and social media openly with researchers, the company up content that could misinform users in a to spread misinformation, deceive users or executives to develop simple, rights-based and maintains an opaque process around harmful way, particularly in domains that manipulate the YouTube algorithm (fake effective solutions to the misinformation and its recommendation algorithms and on rely on veracity, such as science, medicine, views, spam comments... etc) more than disinformation problem on YouTube and other how effective its policies are in dealing news, or historical events [...] Ensuring these three times, all the channels’ content should social media platforms. with misinformation. YouTube should recommendation systems less frequently provide be extracted from the algorithms. The immediately release data showing the fringe or low-quality disinformation content is a channels should not be deleted, but neither amount of views on misinformation top priority for the company.” should they be further accelerated. content that were driven by its As this report shows, YouTube is not effectively recommendation algorithms. YouTube Channels should of course be given an living up to its own commitment. YouTube must opportunity to issue corrections to their viewers must also work with researchers to ensure immediately up its game to ensure that it does not The most urgent policies that YouTube or challenge the decision if they disagree with access to its recommendation algorithms promote misinformation, but sidelines it. must implement are: it, but those channels unwilling to stop their to study misinformation. YouTube has a detailed system97 for rating malicious behavior should not be amplified. content, which includes tools for identifying 1. Detox YouTube’s Algorithms harmful misinformation. The platform also makes it clear that videos that “misinform or deceive The company must end its free promotion Avaaz has consulted extensively with academics, users” especially about “content that contradicts 96 http://archive.fo/K6rMu https://kstatic.googleusercontent.com/files/388aa7d18189665e- of misinformation and disinformation lawmakers, civil society and social media 97 well-established expert consensus” must be 5f5579aef18e181c2d4283fb7b0d4691689dfd1bf92f7ac2ea6816e- videos by extracting such videos from executives to develop simple, rights-based and rated as the poorest quality content on the 09c02eb98d5501b8e5705ead65af653cdf94071c47361821e362da55b its recommendation algorithms, starting effective solutions to the misinformation and YouTube and Google share the same content rating guidelines, which 98 platform.98 This system makes it clear that the refer to “pages” rather than “videos.” https://support.google.com/you- immediately by including climate disinformation problem on YouTube and other platform is both interested in and able to identify tube/answer/9230586 (“YouTube also uses third party evaluators to misinformation in its borderline content social media platforms. misinformation. However, rating content is not provide feedback on YouTube’s search results, recommendations, and the relevance of certain videos. This feedback helps us evaluate, train, policy. enough if it’s still going to be promoted widely. and improve our systems, as well as the quality of recommendations on YouTube. These evaluators are trained using the same public guidelines that Google uses for search results.”). To ensure that YouTube is no longer 99 http://archive.fo/K6rMu 93 https://www.oberlo.com/blog/youtube-statistics amplifying dangerous content, the platform 100 https://kstatic.googleusercontent.com/files/388aa7d18189665e- 5f5579aef18e181c2d4283fb7b0d4691689dfd1bf92f7ac2ea6816e- 94 https://www.pewresearch.org/internet/2018/05/31/teens-social- should extract all videos known to be 09c02eb98d5501b8e5705ead65af653cdf94071c47361821e362da55b media-technology-2018/ 95 https://www.commonsensemedia.org/sites/default/files/uploads/ misinformation from its algorithms, starting 101 We were not able to find any mention in any of YouTube's policies of research/2019-census-8-to-18-key-findings-updated.pdf penalties for disinformation like those set out for violations of Commu- nity Guidelines. 42 43
Freedom of speech doesn’t mean freedom of reach. More details on how to implement the C. Demonetize misinformation actors Correct the Record There is no censorship -- Correct the Record adds the truth but leaves the lies alone. YouTube’s Disinformation Policy103 clearly states three strikes rule can be found in the annex. that “monetization is a privilege.” Creators who For YouTube, this would mean working with By implementing the three strikes rule for meet the eligibility criteria104 (e.g. only channels Although detoxing the algorithm will significantly its content raters and using internal detection misinformation, YouTube would disincentivize with more than 30,000 subscribers) can apply to limit the spread of harmful content, the scale mechanisms such as AI tools and user feedback malicious actors -- particularly given that 70% join the YouTube Partner Program, which makes of the problem means that some viewers will to detect misinformation videos and channels, of the time users spend on the platform is their videos eligible to run and earn money inevitably be exposed to misinformation. That sharing the flagged content with independent driven by YouTube’s recommendations.102 A through advertising. is why prevention alone is not enough -- we fact-checkers and, when a video is confirmed three strikes rule tackles misinformation while As of now, monetizing creators must comply with need a way to counteract the effects of to be misinformation, adding a clear disclaimer preserving freedom of expression -- videos aren’t advertiser-friendly content guidelines105,otherwise disinformation after people have seen it. before the video begins -- with a link to the fact- deleted, but neither are disinformation videos advertising will be disabled on these videos. checking website. It also means getting back to or malicious actors boosted. With time, this Unfortunately, in reviewing YouTube’s relevant YouTube must “Correct the Record” by providing every user who ever saw the video and providing policy will help ensure that high quality content monetization policies, Avaaz was not able to find corrections to each and every user who has them with the relevant correction from the fact- is more prominently promoted by the algorithm, a direct mention of misinformation as a criteria seen content that independent fact-checkers checkers. while misinformation actors and their videos are for content where advertising is banned or determine to be verifiably false or misleading. marginalised. disabled. The same was true for climate-specific This solution counteracts misinformation YouTube can begin by applying this policy to misinformation and climate denial. while preserving freedom of expression. climate misinformation, but the platform needs to In order to disincentive creators from implement this solution on disinformation content spreading false content to generate revenue, across the board as soon as possible. A piecemeal YouTube should add misinformation approach will continuously give misinformation and political influence operations to its and disinformation actors the upper hand, “Advertiser-friendly content guidelines”106 particularly when these actors often change the and demonetize content and channels topics they spread misinformation about. spreading misinformation. Additionally, YouTube should start immediately with the option for advertisers to exclude their 102 http://archive.ph/DHQjl 103 http://archive.fo/ORxJk ads from videos with climate misinformation. 104 http://archive.fo/AwJqo 105 http://archive.fo/65wJi 106 http://archive.ph/nWkCK Caption: An Avaaz mock up of what effective misinformation corrections could look like on YouTube videos. 44 45
Recommendations for Companies In this day and age, consumers require companies to be trustworthy and that trust can be harmed by advertising alongside misinformation content, especially when those ads finance the creators and promoters of that content. 46 47
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