What's Cooking For Industry - N - Minnesota Grocers Association
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Advancing the Food Industry of Minnesota Summer 2020 What’s Cooking For Industry N SCHOL O A FOU DATI RS HIP EDIT N A ON I MG
Thank You From our Essential Workers to yours, we are here to support you and thank you from the bottom of our hearts. H. Brooks & Company File Name: HB_4C_(process)_logo_FNL.eps Color(s): 4-color process Distribution Processing 600 Lakeview Point Drive, New Brighton, MN 55112 653 Rice Street, St. Paul, MN 55103 651-635-0126 651-221-0560
COVER This year has seen a multitude Sales and Advertising of challenges. See what’s Karly Ackerman, Minnesota Grocers cooking for the food industry Association of Minnesota. Editors Jamie Pfuhl, Minnesota Grocers Association Design Contents Ideal Printers Inc. MGA Board of Directors Chair Kris Kowalski Christiansen, Kowalski’s Companies, Inc. Past Chair Mark Collier, Superfair Foods F EATURES Vice Chairs 8 Talking ‘Bout Every Generation Brian Audette, UNFI Greg Kurr, KEMPS Retail food industry consultant Michael Sansolo examines the Patrick Miner, Miner’s, Inc. food industry workforce, noticing how each generation has its own Chris Quisberg, S & R Quisberg, Inc. complexities. As awareness and demands grow, Sansolo discusses the Paul Radermacher, Radermacher Holdings, Inc. Craig Thorvig, Chris’ Food Center need to be more focused on proactive solutions to motivate and oversee Doug Winsor, Jerry’s Enterprises, Inc. people with such vastly different needs and work styles. Directors Jim Almsted, Almsted Enterprises 12 Spotlight on Industry Trends: Dairy Darren Caudill, Cub Foods The dairy category has faced many changes in recent years. Check out Greg Cross, SpartanNash these pages for highlights of trends and innovations. Mary Fuhrman, Hy-Vee Food Stores Curtis Funk, Lund Food Holdings, Inc. 16 8 Ways Food Retailing Will Change Forever from COVID-19 Michael Hajlo, Pepsi Beverages Company The global Coronavirus pandemic has profoundly disrupted the idea Greg Hasper, Post Consumer Brands (MGA of business as usual. Mike Troy and Gina Acosta of Progressive Grocer Council Chair) Rob Jones, Associated Wholesale Grocers highlight the most profound ways the industry’s future has been altered. Jaime Mackenthun, Mackenthun’s Fine Foods Kristi Magnuson Nelson, Hugo’s/Valley 20 MGA and its Members Respond to COVID-19 Markets, Inc. As the food industry of Minnesota responds and adjusts to ‘the new Paul Martin, Willie’s Super Valu normal’ amid the COVID-19 pandemic, MGA members stepped up once Dave Meyer, Coborn’s, Inc. again to serve the communities in Minnesota. Also, see how the MGA Tom Reinhart, Kwik Trip, Inc. Brandon Smith, Holiday Stationstores, Inc. has supported member companies as we navigate challenges of this Andrea Teal, Teal’s Management crisis and focus on best practices. Lauri Youngquist, Knowlan’s Super Markets, Inc. MGA Staff 23 MGA Foundation Golf – We Missed You! Jamie Pfuhl – President Due to the COVID-19 pandemic, we had to cancel our annual MGA Karly Ackerman – Membership/ Foundation golf event. Take a fun look back at the 22-year history of the Communications Manager outstanding event. Katie Frederick – Accounting/Office Administrator Mike Karbo – Vice President 24 MGA Foundation Awards 30 College Scholarships in 2020 Government Affairs The MGA Foundation awarded $1,000 scholarships to 30 outstanding college students. Meet this year’s deserving scholarship recipients. Minnesota Grocer covers the Minnesota food industry: supermarkets, superstores, convenience stores, specialty grocers, wholesalers, sales agents 28 MGA “Piggyback” Scholarship Program Continues to Expand and manufacturers. Minnesota Grocer, published Now in its tenth year, the MGA’s “Piggyback” college scholarship quarterly, is the official publication of the Minnesota program has grown even more popular. This year, nine MGA member Grocers Association. Subscription price is included companies provided 56 education awards to their employees or those with membership. Reprints available. employees’ dependents. In an effort to reduce our carbon footprint and to support Minnesota Business, MGA prints this magazine on Flo 32 MGA Honors the Best of 2019 Bag Hunger Campaign – coated papers. Flo is made and manufactured in Cloquet, Minnesota. It is FSC certified (meaning more trees are Previews 2020 Campaign planted by the paper industry in these forests than are cut Thanks to the generous efforts of our exceptional retail and vendor down to be used for making paper) and is made up of at partners, the 2019 Bag Hunger Campaign was an outstanding success. least 10% recycled fiber. Together we made an impact in the fight to end hunger within our communities. We recognize the programs dedicated supporters, and Minnesota Grocers Association the Silver Plate winners. Preview the 2020 campaign to make it the best 1360 Energy Park Drive, #110 St. Paul, MN 55108 year yet! 651-228-0973 (metro area) 1-800-966-8352 (outstate) DEPAR T MENTS 651-228-1949 (fax) www.mngrocers.com 6 From the President 38 Advertisers @MNGrocer 36 People, Stores, & Companies Minnesota Grocer Summer 2020 5
From the President JA M I E PF UH L A s you may know, I enjoy riding more details to register for this my bike, and it has been an fantastic event. important part of survival for me these last few weeks. You can social T he true test of leadership distance, don’t need to wear a mask, position to lead industry through this and you can’t hear your phone. One is how well you function in crisis. This critical time has proven of my favorite things when I am out the value of having established riding my bike this time of year is a crisis. relationships and a voice to lead passing lilac bushes. I am pedaling — BRIAN TRACY on behalf of industry. The entire along the road and there is this MGA team has been incredibly fragrant aroma of lovely lilacs. For I want to take a moment to say honored to represent industry, me, it is one of those moments that thank you. Your leadership and support our members, and provide makes you smile. This year it also management of the Covid-19 tangible solutions. had a grounding effect – it made crisis has been truly unbelievable. Thank you for creating the safest me realize that there is still a little In our lifetime we have never possible environment for your team normal – and one way or another it experienced anything like this; there members and customers. The work will be ok. Through all this craziness, were no templates, blueprints, or of industry these last 15 weeks has I hope you find your version of a bike best practices to follow. We had to been just short of amazing. You ride with a lilac bush or two. navigate using common sense and found solutions for all different This issue of the Minnesota Grocer instinct – something our industry sectors of your community. You is exciting because it too provides has proven they can do incredibly acknowledged your workers who a little sense of normal. Though well. We set examples for others to hung in there day after day. You we had to cancel our Annual MGA follow, we helped the leadership of provided creative solutions and Foundation Golf Event, you will our state navigate the immediate, immediate responses to the evolving see a little flashback of the last 22 and we rocked it! crisis. You have earned a whole new years of tournaments on page 23. Thank you for supporting the level of respect from your customers We are so excited to showcase our MGA and allowing us to be in a and community. Thank you! 2020/2021 scholarship winners (see pages 24 - 30). Also, check out the highlights of the MGA’s work during this Covid-19 crisis and industry’s response in the People, Stores, & Companies section. You may notice some changes due to the Covid pandemic; we have had to cancel our Annual Conference. This is the first time this has happened and we are all missing the opportunity to get together, honor the excellence of our industry, learn something new, and visit with friends. That being said, we are so excited to announce the “MGA Great Grocery Get Together”. This fall we will meet in person, honor our industry, learn a little, play some golf, and enjoy some much‑needed camaraderie. We are so thankful to our sponsors who have committed to our new event, and we promise everyone will find great value in attending. Watch your email for 6 Minnesota Grocer Summer 2020
Talking ‘bout ev Written exclusively for the MGA by Michael Sansolo T here’s an amazing mix of generations brings with to how they were raised – some population reality that it heightened challenges of generations with strict rules and all retailers know all determining how to motivate and others in more permissive times. too well these days. The oversee people with such vastly Likewise each generation grew up aisles of stores in 2020 different needs and work styles. with very different technologies. (well, when we aren’t all social The New York Times recently For managers this a distancing) are crowded now dedicated an entire magazine total headache. with an incredible variety of to the strange issues raised by However, there are tools generational representatives. this situation. One interesting managers can use to improve Start with so call “traditionals,” anecdote from that publication: their skills overall and their people who grew up in the 1930s a company found that younger abilities to work with this and 40s under the twin clouds of workers had no experience with wide range of people. the Great Depression and World answering and transferring Two recent studies from the War II. Then come the post-war calls to any other person. The Coca-Cola Retailing Research boomers born mainly in the 1950s reason is simple: for their entire Councils (of which I am the and now in their 50s, 60s and lives members of generation Z research director) examined 70s. They mix with the Xers (born (and many millennials) have managerial skills for managers from the mid-1960s through had a dedicated cell phone that in the supermarket and the 1970s), the millennials or belongs to them and only them. convenience store industries. Ys who were born in the 80s For that reason, every time they A quick review of either study and 90s and, increasingly, get a call they know it is for shows simple, yet powerfully Generation Z, born in the them. Nothing gets transferred. effective activities managers can beginning of the new century. That is just a small example take to quickly improve their As we notice with our of the generation gaps popping skills and, in the process, the shoppers, each generation is up in the workforce. As the performance of their teams. complex featuring a wide range Times’ articles make clear other (And let’s make it clear that of habits, needs and wants. changes go much deeper thanks these actions matter to both the But there is a second equally top and bottom line. important part of this generational stew. The modern workforce mirrors the mix we see in our shoppers. For the first time ever, companies have five very different generations mixing in the workforce and just as is the case with shopping habits, their work styles are remarkably different. For today’s managers this incredible 8 Minnesota Grocer Summer 2020
very generation The more recent study – done Communication is, of course, Training matters: by the convenience store council a two-way street. Just as staffers Top management isn’t exempt – demonstrates that better want to hear messages clearly, from these lessons. As the studies management leads to more they also value managers who make clear, top management engaged employees, which in listen to them. Staffers talked need to show commitment to turn leads to improved sales, about how much they resent improved store level leadership profits and shopper loyalty.) managers who simply read by providing on-going training Some of the key lessons instructions off a computer or to help managers enhance their from the studies are: clipboard. They want eye contact skills and lead their teams better and a sense that managers than ever. Sadly, many lack Communication is everything: listen to their concerns. opportunities for this training. The studies clearly highlight communication as the key Share credit and blame: Measure what matters: to improved management Staffers resent managers who The council studies also focus on skills. Staffers respond best to find a way to take credit for the importance of staff retention. managers who provide clear any successes or good news Keeping your best people always instructions, helping everyone and find a way to blame others matters. Overall, retention best understand what is expected when things go wrong. This ensures you have experienced of them and, when possible, type of management, the staffers whose institutional why. Interestingly, even young subject of great parody on the knowledge leads to efficiencies staffers say they prefer in television show, “The Office,” and high levels of customer person communication and annoys front-line workers to service. As countless human team meetings over electronic no end, and frays relationships resource managers have said messaging. The reason is simple: between managers and staffers. for years, staffers quit managers they value equal treatment Both credit and blame need not companies. Providing and they believe messages to be shared. In addition, management training leads to given one-on-one create the managers must avoid blaming better managers, better staff and potential for unequal treatment. “higher ups” or “corporate” for improved financial performance. difficult announcements. In countless ways the path to management is both more complex and critical, especially in a time when those front-line workers are more stressed and important than ever. All studies from the Coca-Cola Retailing Research Council may be freely downloaded at www.ccrrc.org. Minnesota Grocer Summer 2020 9
THANK YOU FOR YOUR CONTINUED TRUST IN US. • Advertising Support • Asset Protection • Category Management • Customer Service • Financial Services • Food Safety • Graphic Services • Marketing • Merchandising • Pharmacy • Pricing • Reclamation Support Services Group • Retail Development • Retail Technology • Retailer Education • Shelf Technology • Supply Solutions CONTACT US TODAY AND LEARN HOW WE CAN HELP YOUR BUSINESS! Visit SpartanNash.com or Call: John Paul, VP Sales 616-878-8161 • john.paul@spartannash.com or Greg Cross, Development Manager 320-292-0382 • greg.cross@spartannash.com
Spotlight on Industry Trends: DAIRY E very sector of the food industry ready to eat right out of the package. then by continuing to buy milk and is evolving at breakneck speeds. Crystal Farms Cheese Wraps were other products at disproportionately All aspects of the food chain – introduced this year and are currently high levels. In fact, dairy sales have farm to fork – are innovating available at Walmart, Kroger, outpaced total store percentage to meet the demands of customers, Hy‑Vee and other grocers across increases by nearly 11 points answer logistical changes, and the nation. They retail for $4.99 per during the 3/23-5/17 post “panic” reinventing the retail experience. six‑count package. buying period. Each issue of the Minnesota Grocer While the post COVID-19 Thank you, Crystal Farms magazine will spotlight industry “new normal” is uncertain, many Dairy Company, for your trends and categories. Check out Americans say they will continue historic support of the Minnesota these trends! With new products to cook more and eat out less. With Grocers Association and your hitting the shelf every day, see how dairy once again proving itself as a industry leadership. Contact our dairy partners are going above powerhouse category, it will likely Kaci Levorsen at kaci.levorsen@ and beyond in the industry. continue to see an above-average crystalfarms.com or 952-259-2989 to share of the food dollar for the *** learn more. foreseeable future. Crystal *** Thank you, Prairie Farms, Farms Dairy for your historic support of Since the Company’s the Minnesota Grocers Association onset of the new Cheese and your industry leadership. COVID-19 Wraps meet Contact Ryan Stusse at national the rising Ryan_Stusse@prairiefarms.com or pandemic consumer demand for low-carb 651-730-2100 to learn more. in mid- and gluten-free bread replacement March, most options for sandwiches, tortillas and *** of America wraps − without sacrificing taste. Since 1914, was ordered to stay at home. For Available in two flavors – Kemps has the first time since 2010, food-at- Mozzarella and Marble Jack – this been providing home expenditures in grocery stores, on-trend offering is the perfect bread wholesome supercenters, warehouse clubs, and substitute for those who follow products to other retail stores surpassed food- modern diets like Keto, Atkins, communities away-from-home spending. With gluten-free or low-carb; or for those throughout the Midwest. And now, Americans in self-isolation, working who simply enjoy the taste of cheese. through The Giving Cow Project, the from home and home-schooling According to the NPD Group’s farmer-owned dairy company located children, and no access to dine-in 2018 National Eating Trends in St. Paul, Minn., is doing even more restaurants, they quickly acquired Outlook, dieting habits, along with to care for those who need it most. new food-related skills and habits convenience and portability, are Milk is the most requested item in like cooking and meal planning. fueling sales as consumers are on food banks and pantries, and due to During this time of uncertainty, the search for healthier alternatives. refrigeration, among other factors, consumers sought a sense of With wraps and sandwiches families only receive less than 1 reassurance and turned to dairy dominating home meals by more gallon of milk a year, on average. products as tried and true comfort than 30 percent, and one-third of That inspired Kemps to launch The foods. New routines included adults actively avoiding gluten, Giving Cow, the most nutritious milk cooking more in-home meals and Crystal Farms Cheese Wraps provide you can’t buy. snacks along with a heightened a tasty solution for a large portion Aseptically packaged in a single- interest in baking – from a of Americans who are seeking serve, 8-ounce carton, The Giving simple bowl of cereal to special bread alternatives for their wraps Cow is 100% real, nutritious butter-based baked treats, dairy and sandwiches. milk that is shelf-stable for up to played a significant role in all in- The innovation is in Crystal Farms’ a year, which meets the unique home eating occasions. seemingly simple formula – a single, requirements of local food banks Retail sales, as reported by IRI over large circular slice of 100 percent and pantries. Through The Giving the past three months, show that real cheese, sturdy enough to hold Cow, families are able to consume consumers reacted to the coronavirus consumers’ favorite ingredients and wholesome nutrition that supplies crisis first by stocking up on dairy, 12 Minnesota Grocer Summer 2020
25% of daily recommended value for calcium, and more protein than an egg. Kemps has donated more than 800,000 Giving Cows since September 2019 to organizations such as Second Harvest Heartland, Feeding America Eastern WI, Sheridan Story, the Greater Chicago Food Depository and the Food Bank of Iowa. Additionally, another 550,000 units are set aside to nourish those in need through September. Thank you, Kemps, for your historic support of the Minnesota Grocers Association and your industry leadership. Contact Kyle Punton at kyle.punton@kemps.com or 612-723-5596 to learn more. SMILES BEYOND THE AISLES. Hy-Vee is proud to serve our customers across Minnesota, both inside and outside our stores. Your family and women owned fresh shell egg provider Feeding families and enriching lives since 1954 1-800-BEST EGG www.sparboe.com Minnesota Grocer Summer 2020 13
PREPARE FOR BACK-TO-SANDWICH SEASON NO BY-PRODUCTS NO ADDED HORMONES* NO ARTIFICIAL FLAVORS *Federal regulations prohibit the use of hormones. Excludes beef.
Quality. Selection. Commitment. We’re a local company specializing in small batch, customized & private label programs. Our products are made fresh daily – never frozen. Whether its gourmet brats, fresh & cooked sausage, ring sausage, hot dogs or summer sausage, we’ll meet your needs. For more information: WWW.MINNESOTAMEATMASTERS.COM Michael Wood (612) 325-5669 • mwood@hqmsales.com
8Ways Food Retailing Will Change Forever THE GLOBAL CORONAVIRUS PANDEMIC HAS PROFOUNDLY DISRUPTED THE IDEA OF ‘BUSINESS AS USUAL.’ By Mike Troy and Gina Acosta Reprinted with permission from Progressive Grocer (87th Annual Report, April 2020) hroughout Progressive was passed on to their descendants. who wanted to engage with them Grocer’s 98-year history, Every aspect of food retailers’ digitally. Others were caught various events have had a operations will be impacted by this flat‑footed. seismic effect on consumer aversion to surfaces, ushering in the It’s tragic that it took a tragedy to behavior and food retailers’ age of touchless commerce. Some wake many food retailers from their operations. Another one of retailers have already moved in that slumber, but it has, and they’re now those times is at hand. Vastly direction with contactless payment all aboard the digital train, racing different from the wars, features in their mobile apps, helping into the future. COVID-19 has served civil disruptions, financial shoppers avoid in-store PIN pads as the ultimate catalyst to accelerate meltdowns and terrorism- and touchless deliveries. But there innovation around the shopping induced crises that preceded it, are countless other touchpoints in experience of the future. Food COVID-19 will have many lasting a physical store, where retailers will retailers demonstrated what they’re effects on the food and consumables need to proactively address shoppers’ capable of as a result of COVID-19, industry. Consistent with PG’s angst through a continuation of and going forward, success will come 2 aspiration to be “ahead of what’s enhanced sanitation measures. to those who continue to exercise 3 next,” here are eight of the most Ecommerce acceleration: their newfound sense of urgency. profound ways the industry’s future Pre-COVID-19, retailers would Balance sheets matter: 1 has been altered. talk about disruption, the Financial advisers recommend The advent of T-commerce: accelerating pace of change that individuals maintain an Faced with the prospect of and multiyear transformation emergency fund sufficient to contracting a deadly virus, agendas. Those phrases have cover three to six months’ living shoppers donned various types all gained new significance, expenses. Too bad more retailers of surgical masks and gloves because nothing is more didn’t heed that advice prior to navigate the aisles of their disruptive than a global pandemic. If to the COVID-19 outbreak. neighborhood grocery stores. the pace of change seemed fast prior Retailers deemed nonessential The unsettling images — to January, it was nothing compared discovered the hard way how something out of an apocalyptic with the past few months. Food and poorly prepared they were for movie, really — are far removed from consumables retailers showed what the nation’s health care crisis. An the more pleasant experiences that speed really looks like by taking extended period of store closures shoppers routinely had in a pre- action at a blinding pace. When lives has left many retailers, in addition COVID-19, pre-social-distancing, are on the line, those three-year to their landlords, strapped for pre-pandemic world. strategic transformation plans go out cash. So they’ve employed extreme At some point in the future, the window. measures such as tapping lines shoppers will put away the masks And so it is with ecommerce, an of credit, furloughing hourly and and the gloves, but the general area where many food retailers had headquarters employees, cutting the desire to avoid surfaces will remain. been moving at a leisurely pace. It’s pay of the latter group while also An entire generation of shoppers only been in the past three or four cutting dividend payments, capital has been taught a harsh lesson years that industry majors such as expenditures and every conceivable about the perils of touching things, Walmart, Kroger, Albertsons and discretionary expenditure. much the same way that the Great Ahold Delhaize USA have begun to For those companies that were Depression left a deep imprint of seriously ramp up basic omnichannel already struggling to grow sales frugality on the psyches of those offerings such as grocery pickup and and produce profits in a vigorous who lived through it, and which delivery. Even so, they struggled to economy, the COVID-19 crisis will handle the sudden surge of shoppers accelerate their demise. But even 16 Minnesota Grocer Summer 2020
Food retailers demonstrated what they’re capable of as a result of COVID-19, and going forward, success will come to those who continue to exercise their newfound sense of urgency. those that are more successful saw learned during this health care There may also be new regulatory the situation that unfolded rapidly crisis. There’s now a sharpened hurdles coming that restrict beverage during February and March expose understanding of the correlation dispensers, bulk food containers or the vulnerabilities of their business between the costs of offering salad bars. For now, it’s imperative models and finances. expansive assortments and the that grocers install more sanitary, The scenario facing nonessential value provided to shoppers who touchless self-service stations (Lidl retailers, and the wide range were forced to make new choices. uses them in its U.S. stores) or of desperate cash conservation Customers won’t care if they must remove them altogether, depending 6 measures now in place, should serve choose between 50 types of olive on customer response. as a cautionary tale for retailers of oil instead of 100, Spring Meadow Future of foodservice: food and consumables. Check your or Fresh Scent laundry detergent, The shuttered foodservice balance sheet. How strong is it, and a 12- or 18-count pack of toilet industry lost an estimated $25 what would happen if the shoe were paper, or other equally insignificant billion in sales and more than 3 on the other foot and a different choices found among center store million jobs in the first 22 days type of crisis required operations to planograms clogged with items that of March as the coronavirus 5 be curtailed? Senior leaders at food detract from supply chain efficiency. outbreak swept the United retailing companies will be asking The death of self-service as States. The post-pandemic “what if?” a lot more in the coming we know it: consumer will continue to avoid 4 years, or at least they should be. When the coronavirus pandemic restaurants, but will still need to visit Supply chain simplification: started ramping up in the supermarkets to buy groceries, thus The COVID-19 outbreak gave United States in March, the first increasing the potential to purchase new meaning to the phrase thing that Southeastern grocer prepared foods as a surrogate for “March Madness,” normally K-VA-T Food Stores/Food City restaurant meals. But Americans associated with the popular did was shut down its sampling are looking down the barrel of a college basketball tournament. and self-service food stations. Shortly recession, which means that even if Shoppers flocked to stores and thereafter, other grocery chains foodservice comes roaring back in stockpiled in ways that veteran such as Giant Food and Wegmans the fall, the average consumer isn’t retailers had never seen. Kroger, for Food Markets announced similar going to be splurging on prepared example, disclosed a 30% increase measures. Even when the pandemic foods in the deli as much as they in its identical-store sales for March. finally eases, hard choices will have used to. And then there’s the Amid such frenzied activity, shoppers to be made about sampling activities sanitation issue. weren’t selective about brands — and other self-service features. “Foodservice businesses that they were buying categories, happy The COVID-19 virus shattered do reopen will have a longer and that merchandise was even available. consumer confidence in the safety more challenging path to regain The situation that unfolded last of unpackaged food. For weeks, consumer confidence for on-the- month revealed the inherent conflict consumers have been bombarded premise consumption,” David Smith, that has long existed between with news coverage about how president and CEO of Associated merchandising strategies rooted to avoid germs, including reports Wholesale Grocers, said during a in breadth of assortment and the showing how long the COVID-19 PG webinar in March.“Touching operational challenges of supply virus lingers on door knobs and things that others touch and being chain efficiency. The latter will play food utensils (it’s actually days). in close proximity to others is going an even more important role in Understandably, consumers are retailers’ merchandising strategies worried about germs, which creates Continued on next page going forward as a result of lessons huge ramifications for retailers. Minnesota Grocer Summer 2020 17
8 Ways Food Retailing Will consumers are taking this time to shift for a period of time to more at- 8 Change Forever cook and tackle recipes for meals home cooking.” that they would typically purchase Associate investments: Continued from previous page as manufactured products at the With millions of service-oriented to be a big concern going forward grocery store. Americans who previously and will cause people to question According to shoppable recipe worked at restaurants, hotels how they can best cope and keep platform Chicory, recipes for and nonessential retailers now themselves safe.” homemade tortillas and bread from unemployed, food retailers While cleanliness has always been scratch spiked in March, surpassing have emerged to fill the void. critical in foodservice, the need to the typically popular 15-minute or But can you take someone who clean, sanitize and manage safety will three-ingredient-style recipes. The previously worked on a cruise ship never be as important as it will be in COVID-19 pandemic is poised to and put them to work in an Amazon a post-COVID-19 society. The upshot create an entire generation of shut- warehouse or at the curbside pickup for grocers intent on capturing a ins who will want to cook at home desk at Ralphs? Maybe, but retailers larger share of foodservice dollars will more than go to restaurants, for two are going to have to revamp their be to implement extreme cleaning, reasons: avoiding contamination and hiring and training protocols to get sanitation and safety protocols to saving money during a recession. those people up to speed quickly, entice pandemic-panicked shoppers Grocery stores and manufacturers and increasingly with new skill back to foodservice. And these will be long-term beneficiaries of sets. Grocers will need to accelerate safety measures will need to be these trends. investments in automation as more effectively communicated for For example, spice maker labor becomes more expensive and McCormick said that its March 7 shoppers to regain trust. consumers demand pickup and sales soared as people loaded their delivery options that drain profits. The pandemic pantry pantries. CEO Lawrence Kurzius told will linger: Operating costs will remain under analysts on an earnings call that he pressure for a long time. We can With federal, state and expects consumption to continue at local measures in place to expect retailers’ financial statements an extraordinary level.“This pantry- to be adjusted for all of these promote social distancing stocking behavior is a one-time surge and many restaurants closed, increased costs, not just in the short that isn’t sustainable, but there is a term, but also in the long term, as consumers are spending real incremental consumption that is more time at home than ever profits face considerable pressure. happening,” Kurzius said.“We believe before. Network data shows that that there is going to be a sustained 18 Minnesota Grocer Summer 2020
BRONZE LEVEL Associated Wholesale Grocers, Inc. GOLD LEVEL Barrel O’ Fun & Rachel’s Bimbo Bakeries USA Crystal Farms Blue Bunny KEMPS Country Hearth / Pan-O-Gold Baking Company Pepsi Beverages Company Frescados Premium Tortillas SpartanNash Frito-Lay, Inc. UNFI / Cub H. Brooks and Company Hormel Foods SILVER LEVEL J&B Group / No Name KeHE Distributors Arctic Glacier Ice Kwik Trip, Inc. Great Lakes Coca-Cola Land O’ Frost / Ambassador Hy-Vee Littler Mendelson, P.C. Keurig / 7UP Mason Brothers Company Post Consumer Brands Old Dutch Foods, Inc. Prairie Farms Russ Davis Wholesale SCR / Hill Phoenix Sparboe Companies Valley News Company Get Your Sponsorships in Today! Contact Karly Ackerman at kackerman@mngrocers.com or 651-228-0973
MGA and its Members High-level overview of the proactive work O NE OF THE MINNESOTA GROCERS ASSOCIATION’S Since March 13, the MGA has been in constant cornerstone objectives is to be the relevant voice of contact with you, our members. To keep you industry from farm to fork. In March, the COVID-19 updated on the latest and most pertinent pandemic crippled the entire nation. As the severity information on the COVID-19 crisis, the MGA of the crisis was realized, the MGA lead the way and sent out over 55 COVID-19 Email Updates became the reliable and trusted voice of this pandemic. Your MGA (sometimes twice a day) and hosted close to team worked around the clock to advance, navigate, and respond 30 Capitol Check Out-COVID-19 Update calls to the needs of industry maximizing relationships with Governor to give membership pertinent, up-to-the- Walz, his administration, and state/federal agencies. Utilizing all minute information to help navigate during this available tools and resources, we spoke to the local media and chaotic time. The MGA team spent countless used our social media reach to educate Minnesotans on industry’s hours responding to questions and being response and commitment. We outlined the important safety your needed resource. (Note: as of print, these measures the entire food industry had put into place to be leaders communications are still ongoing). The MGA during this unprecedented time. created 14 customized signs/factsheets ranging March 17 – Gov. Walz signs MGA partners with MN Food & Agriculture Industry Executive Order declaring Department of Agriculture to moved to Tier 1 for Child Care food industry workers as provide immediate relief essential to MN Producers–Farm to Retail March 17 – MGA created signage on ways to protect MGA industry leaders speak yourself in the workplace with Governor Walz on pandemic needs and employee safety March 13 – Governor March 19 – MGA releases Walz declares peacetime media update on industry health and well-being March 25 – Governor Walz emergency declares Stay at Home March 13 – MGA begins March 20 – MGA works with Order COVID-19 Email Updates Attorney General to combat price gouging March 27 – Cares Act signed and Capitol Check Out - into law - providing financial COVID-19 Update Calls relief March 16 – MGA releases March 18 – City of Duluth MGA works with MN DEED media statement on delays bag fee and MN Department of industry conditions MGA created signage for Labor Commissioners on essential employees to March 17 – Emergency workforce support guide on best practices relief to motor carriers and drivers March 23 – Families First Coronavirus Response Act Date: April 29, 2020 To: «Contact», «Store_Name» MGA Capitol Check Out - COVID-19 Update - Tomorrow The MGA hosted a COVID-19 special edition Capitol Check Out on Tuesday (click here to listen). (FFCRA) announced The MGA Legislative Team will continue to provide you the latest updates and get your feedback on needed support. This call is open to all MGA members and will last 30 minutes. Please join us for the next important update on Thursday, April 30, 2020, at 9:00 a.m. by calling 1-515-604-9094 meeting number 988-290-775. COVID-19 Resources The MGA has a number of COVID-19 resources for members to use with the public and employees. To see the latest MGA resources, please go to www.mngrocers.com. Gov. Walz to Announce Stay At Home Changes Tomorrow Gov. Tim Walz and Congressman Collin Peterson held a press conference today at JBS pork plant in March 24 – MGA created page Worthington to discuss processing concerns. The press conference comes a day after President Trump issued an order requiring meat processing plants to remain open as fears grow over a meat shortage. Union leaders, Gov. Walz and Congressman Peterson are also meeting today about safety concerns and the need for additional personal protective equipment (PPE). At the press conference, Gov. Walz said that he will be making an announcement tomorrow regarding the Stay At Home order, which is set to expire on May 4. During the press conference today, the Minnesota Department of Employment and on our website for Minnesota Economic Development (DEED) announced a new program called “MN Symptom Screener” to assist businesses. For more information, click here. DOC Weights and Measures Inspections to Start The Minnesota Department of Commerce Weights and Measures Division has contacted the MGA to let members know that inspections will again be starting to certify and calibrate equipment. Weights and industry employment Measures assured the MGA that inspectors will call ahead and work with the manager to ensure that inspections are not disruptive. They will also follow all recommended guidelines for social distancing, sanitation, and face protection. Let us know if your teams are experiencing any problems. Counties Delay Property Tax Payments A number of counties across the state have started implementing policies to allow businesses to delay their May 15 property tax payment to July 15. Policies vary by county so please verify with your county to ensure when your payment is due. Unemployment Feedback The MGA has received a number inquires on members having issues with processing unemployment paperwork. If you are currently dealing with unemployment challenges, please share your experience with Jamie Pfuhl at jpfuhl@mngrocers.com. Treasury Department to Crack Down on Big Companies Receiving PPP Loans After a number of large publicly traded companies received PPP loans, Treasury Secretary Steven Mnuchin announced new plans to scrutinize the largest recipients of emergency small business loans and signaled potential criminal penalties if big companies misrepresented their financial situation to secure the money. Any loan above $2 million will have a “full review” before it is forgiven. Congress is currently deliberating on whether additional guardrails are needed for the PPP loan program, and changes could be included in a forthcoming legislative package. MGA Signage Child Care Provider Support Employee Best Practices 20 Minnesota Grocer Summer 2020
Respond to COVID-19 of industry – your MGA investment at work from signage for our front end works to help This communication was critical in providing clear and concise with consumer interaction, back-of-house news, direction, and tangible action items in a difficult-to- signage to assist with employee best practices navigate and ever-evolving arena of information. With this hard during their shift, and marketplace swings in the work from your association, the food industry remained ready food supply chain. for business and had the uninterrupted ability to serve our communities throughout Minnesota. The partnership with the state’s media We know grocers from all across the state, from Baudette to played a pivotal role in building confidence in Winona and Grand Marais to Luverne, have gone above and industry’s ability to maintain its service to our beyond in the immediate response to the COVID-19 crisis. communities. As the united voice of industry, we Our industry has remained open for business with a strong were featured on Minnesota Public Radio, MN commitment to providing the safest possible work and shopping News Network, and all local television morning environment for all Minnesotans. As the leading resource for the and nightly news programs creating a backdrop food industry of the state, the Minnesota Grocers Association is for frontline experiences. As of print, we had proud to represent an industry who provides essential support to over 100 media hits from all corners of the state. our communities, not only in this time of need, but every day. MGA works with MN MGA social media drive on MGA co-hosted webinar Department of Health for industry recognition – with MN Farmers Market additional SNAP & EBT engaged union partners Association benefits and distribution flexibility April 13 – Gov. Walz extends peacetime emergency April 14 – MN legislature approves covid-19 relief MN WIC receives waivers on eggs and milk allowing MGA created flexibility in the market April 6 – CDC recommends wearing face masks GetYourMaskOnMN flyer April 28 – MN Commissioner of and push on Facebook Agriculture, Thom Petersen, April 7 – MGA supports child joined the MGA Capitol Check Out - care providers April 21 – Gov. Walz joined the MGA Capitol Check Out COVID-19 Update Call and spoke to April 8 – Extension of Stay at - COVID-19 Update Call and entire membership Home Order and closure of spoke to entire membership April 29 – MGA releases media bars, restaurants, etc. update on shopping tips and MGA cohosted webinar for Garden Centers and Local Foods College Rapid best practices nurseries open with CDC Reponse Series guidance MGA created signage to assist the SNAP community April 24 - MN Department of Labor and Industry hosted April 15 – MGA hosted Work Comp Webinar COVID-19 Families First Coronavirus APRIL 2020 Guidance for Minnesota Garden Centers/Nurseries This document provides COVID-19 operational recommendations for Minnesota Garden Centers Nurseries to Response Act (FFCRA) April 27 – Paycheck Webinar Protection Program (PPP) implement in order to conduct business under Governor Walz’s Executive Order 20-04 that closed restaurants, bars and other businesses where people gather. Minnesota Garden Centers/ Nurseries are exempt from this order as long as they do not offer onsite food consumption (including food sampling). March 31 – MGA releases Garden Center/Nursery Lay-Out for Sales to Public Evaluate the current layout; see if it can be redesigned to build in six feet of separation and minimize the amount becomes available media update on industry of time people spend mingling at the market. The following are suggestions gathered from farmers’ markets across the U.S.: • If possible, limit the number of customers in your Garden Center/Nursery at one time. • Evaluate your current layout to determine if it can be redesigned to build in 6-feet of separation. The protocols goal is to minimize the amount of time customers spend near one another while shopping in your Garden Center/Nursery. • Develop a plan for one-way traffic in and one-way traffic out of your Garden Center/Nursery to reduce congestion in-store and in parking areas. • Create boundaries (tape, chalk lines, fencing) and signage to direct traffic flow. • Widen the space between shelving, tables, and check-out lanes to allow for customers to be 6-feet apart. • Tape or chalk 6-foot markings in all aisles to show customers where they should stand to maintain 6-feet of separation with each other. • Provide hand sanitizers or place handwashing stations at entrances. • Create boundaries (tape, chalk lines, fencing) and signage to direct traffic flow. • Have enough staff to direct and monitor people and traffic. More to come Minnesota Grocer Summer 2020 21
What is the MGAF Carts to Careers Program? The Minnesota Grocers Association Foundation (MGAF) will provide tuition support for classes completed for the specific purpose of furthering employees’ current career or making available to them other careers offered by their employer. This round of Carts to Careers program awards will be facilitated through the Retail Management Certificate (RMC) program, an online, nationally recognized industry-endorsed, 8-course education certificate run by Alexandria Technical & Community College. The RMC is an accredited business education program and most participants complete the program in two years or less. The program is designed to meet the educational requirements of the food industry and provide valuable skills in all areas of business. Tuition support is available to current RMC enrollees as well as new students. Over $50,000 in tuition support is available through a State of Minnesota grant appropriation and Minnesota Grocers Association Foundation funding. What is the curriculum? Participants in the Retail Management Certificate Program gain valuable skills in all areas of business: Customer Service & Organizational Behavior Business Technology/Computer Skills Business and Interpersonal Communications Principles of Marketing Human Resource Management Financial Management & Budgeting Principles of Management Retail Management Who is eligible to apply? Eligible applicants must: Be a current full-time employee of a Minnesota Grocers Association dues paying member company; Have been employed full-time for at least one year as of the application date; Have an interest in expanding their career within the food industry of Minnesota. How can I apply? Application is available on the MGA website at http://www.mngrocers.com/index.php/members/scholarship-main; Complete a simple one step application process; Upload a letter of recommendation from your supervisor; Upload a simple resume in lieu of job history questions. What is the selection criteria? An independent selection committee will evaluate the applications and select the recipients; Decisions of the selection committee are final and are not subject to appeal. No application feedback will be given. What are the details of the award? The awards are one-time, non-renewable grants that will be applied to tuition; Students may reapply reach year as long as they continue to meet the eligibility criteria. How are checks issued? The $2,000 of tuition support is paid incrementally. Checks will be issued directly to Alexandria Technical & Community College to accommodate students’ class schedules. Funds will be allocated on a class enrollment basis. When are the next available Retail Management Certificate (RMC) classes? The next series of classes will begin August 24, 2020. Questions? Contact Jamie Pfuhl at jpfuhl@mngrocers.com or Katie Frederick at kfrederick@mngrocers.com or at 651-228-0973. Funds available for the program are limited and available to all eligible employees. No preferential treatment will be given to applicants on the basis of employment position, race, color, ethnic origin, national origin, creed, religion, political beliefs, sex, sexual orientation, marital status, age, veteran status, or physical or mental disability. The MGA Foundation was established in 1992 to offer educational opportunities to the food industry, provide scholarships to employees of member companies or their children, support community efforts and initiatives through grants, and present important Industry information to the general public. It has supported many notable programs and has awarded $812,000 in scholarships.
WE MISSED YOU THIS YEAR! MGA Foundation Golf Event & Scholarship Fundraiser Take a look back at our 22-year history! Due to the COVID-19 pandemic, we had to cancel our annual MGA Foundation golf event. This year would have been our 23rd tournament. The MGAF Golf Event is the sole fundraiser for our annual scholarship program, which provides scholarship opportunities for your employees and their dependents. We look forward to seeing you at our rescheduled event on Tuesday, June 1, 2021 at The Refuge Golf Club! Minnesota Grocer Summer 2020 23
MINNESOTA GROCERS ASSOCIATION FOUNDATION 2020 Minnesota Grocers Association Foundation Scholarship Program 30 $1,000 Scholarships The MGAF Scholarship Program recognizes and aides deserving students who are connected to Minnesota’s food industry by virtue of their parent’s employment or their own part-time employment. An independent committee is entrusted with selecting the winners based on community involvement and academic achievements. The awards are a benefit the MGA provides to its members and their employees! *Multiple Scholarship Winner. Because of their employers’ or wholesalers’ piggyback program, these students won multiple scholarship. A one-step application makes all qualified students eligible. Congratulations to these deserving students! Grace Adesida Heather Haarstick Connor Kockler University of Wisconsin - Utah Valley University Saint John’s University Madison Employed by Mother employed by Mother, employed by Central Market, Detroit Lakes Coborn’s, Inc., St. Cloud Cub Foods, Minnetonka Brian Almquist Dylan Holven Koleman Lind Photo University of Wisconsin - Luther College University of Minnesota - Photo not River Falls Mother employed by not Morris available Mother employed by Kwik Trip, Faribault available Father employed by KEMPS, Farmington Lunds & Byerlys, Roseville Catherine Cuthbert Elizabeth Horton Ellie Logelin University of Minnesota - Gustavus Adolphus College Hamline University Twin Cities Employed by Father employed by Father employed by Hy-Vee, Shakopee Jubilee Foods, Mound KEMPS, St. Paul Rachael Fuchs *Haley Karels Madeline Moore University of Wisconsin - Photo Florida Southwestern University of Minnesota - La Crosse not State College Duluth Father employed by available Father employed by Employed by SpartanNash, Waite Park County Market, North Branch Kwik Trip, Spring Valley Jillian Gamble Kaitlin Klennert *Kendra Morisette University of St. Thomas Minneapolis College St. Catherine University Photo Photo Father employed by not of Art and Design not Mother employed by Russ Davis Wholesale, available Employed by available Cub Foods, Woodbury Wadena Roadside Market, Hill City The 2019 MGA Foundation and Vendor Leadership Committee Golf Tournament is the sole fundraiser for the MGAF Scholarship program. Since 1992, the MGA Foundation has awarded over $850,000 in scholarships! 24 Minnesota Grocer Summer 2020
Jayde Morrissette Austin Pinske Grace Stelley University of Minnesota - Photo University of Minnesota - Rochester Community Twin Cities not Morris and Technical College Mother employed by available Mother employed by Father employed by General Mills, Minneapolis Mackenthun’s Fine Foods, Arctic Glacier Ice, Rochester Waconia Austin Mundt Noah Stillman Concordia College at Moorhead Photo Jordyn Sears Iowa State University Mother employed by not Winona State University Mother employed by Faribault Foods, Inc. available Mother employed by Lunds & Byerlys, Edina Faribault Dean Foods, Woodbury *Ana Nelson Lilli Sisler Laura Swanson Dunwoody College Elmhurst College University of Wisconsin - of Technology Father employed by La Crosse Mother employed by KEMPS, Cedarburg, WI Father employed by Kowalski’s Market, Fresh Strategies, Inc., White Bear Lake Coon Rapids Lauryn Sobasky Conor O’Rourke Viterbo University Megan Thienes University of Minnesota - Father employed by College of Saint Benedict Photo Twin Cities Olsen Fish Company, Father employed by not available Father employed by Minneapolis Knowlan’s Super Markets, Inc., Lunds & Byerly, Edina Vadnais Heights Emma Soderstrom *Anna Perron University of Denver Mauricio Vite Milwaukee School Mother employed by St. Olaf College of Engineering UNFI, Hopkins Employed by Mother employed by Superfair Foods, St. James Kowalski’s Market, Woodbury Minnesota Grocers Association Foundation Scholarship Program The MGAF Scholarship Program recognizes and aides deserving students who are connected to Minnesota’s food industry by virtue of their parent’s employment or their own part-time employment. The Minnesota Grocers Association Foundation awards multiple $1,000 scholarships annually. This exclusive MGA member benefit is an outstanding advantage for the employees of MGA member firms! Piggyback Scholarship Program Piggybacking is a mechanism by which your company can have a scholarship program that’s only for your employees and/or their dependents through your company’s membership in the Minnesota Grocers Association. All you pay for is the scholarship itself. The MGA covers all administrative costs and creates customized materials for you. Another great value to you and your employees. For more information contact Katie Frederick at kfrederick@mngrocers.com or 651-228-0973 Minnesota Grocer Summer 2020 25
NEW FLAVOR GOOD TO THE CHERRY LAST DROP No Artificial Sweeteners Antioxidant Infused New at KDP/7UP Congratulations to the Winners of the 2020 Jim Kowalski to 2020 Lund Food Holdings, Inc. Education Scholorships: MGA Foundation Scholarship Winners! Anna Perron • Ana Nelson Noah Stillman Josh Matara • Sarah Klassen Katelyn Whitehouse • Lucy Larson Conor O’Rourke Riley Hallinan • Sean Nelson Koleman Lind Caiden Gagner • Emily Riley Olivia Nelson • April Grabner 11 Twin Cities Locations • www.kowalskis.com
YOUR FULL SERVICE REFRIGERATION CONTRACTOR SINCE 2005 Solid Refrigeration is your complete commercial grocery store and refrigerant based industrial site Minnesota contractor. We offer 24 hour - 7 day a week regular and emergency service with truck and site inventory to get you up and running faster. No job is too big or too small for our highly trained technicians and office staff with over 100 years of refrigeration experience. Let Solid Refrigeration put together a turnkey refrigeration design and installation package to meet your growing needs. Photo Left shows a recent Solid Refrigeration rack installation at Jerry’s Foods, Eden Prairie Photo Lower Right is a custom installation of a salad bar line up at Jerry’s Foods, Eden Prairie Full size fleet to meet your customer needs. Solid Refrigeration specializes in energy management based on store design to lower operational costs to help your bottom line. Solid Refrigeration works with energy providers like Excel Energy to maximize your rebate potential. Before you upgrade your existing equipment, feel free to contact us on how creative selections like reach-in doors can put more money in your pocket through energy rebates. Photo Left energy save R/I doors in use at Jerry’s Foods, Eden Prairie Photo Lower Right is a custom seafood department at Jerry’s Foods, Eden Prairie Commercial Refrigeration 1125 American Boulevard East Bloomington, MN 55420 24 Hour Refrigeration Service Number - (952) 854-2850 Installation and Energy Management - (952) 854-2850 Equipment Sales - Brandon Neuerburg - (612) 599-1395
MINNESOTA GROCERS ASSOCIATION FOUNDATION 9 MGA Member Companies 56 Piggyback Scholarships Awarded Students employed by the member company or students whose parents are employed by the company won education awards ranging from $500-$1,000. As an MGA member benefit, your company can “piggyback” on our application process in order to provide a scholarship program that’s only for your employees and/or their dependents. This is an alternative to establishing your own scholarship program and allows you to avoid the expense of brochures, applications, and administrative fees. The only cost to you is the cost of the scholarship itself. Congratulations to the MGA “Piggyback winners! Cub Foods Scholarships $1,000 Dean Foods $250 Megan Fullerton Photo University of South Florida Izabella Allison Miah Nelson not Step-father, employed by University of Minnesota - Rochester Northland Community available Save-A-Lot, Arcadia, FL Employed by and Technical College Cub Foods, Rochester Father employed by Kristen Gensch Dean Foods, Thief River Falls Photo Century Community and Jaida Emerfoll not Technical College University of Minnesota - Rochester Jerry’s Enterprises, Inc. Scholarships available Father employed by Employed by $1,000 Cub Foods, Brooklyn Center Cub Foods, Rochester Kayla Gorshe Winona Berg North Hennepin Community College Normandale Community College Matthew Tomlinson Father employed by Minnesota State University - Mankato Father employed by Cub Foods, Edina Jerry’s Printing, Edina Father employed by Cub Foods, Maple Grove Cristian Hernandez Lila Berg University of Minnesota-Twin Cities Photo South Dakota State University Cody Venske not Mother employed by The College of Saint Scholastica Father employed by available Cub Foods, Edina Mother employed by Cub Foods, Edina Cub Foods, Stillwater Angelina Jaramillo- Natalie Bous University of Minnesota - Twin Cities Rangel Jackson Young Photo University of Minnesota - Twin Cities University of Minnesota - Rochester not Mother employed by available Cub Foods, Bloomington Mother employed by Mother employed by Jerry’s Foods, Eden Prairie Cub Foods, Stillwater Megan Cosman Amelia Jutz The University of Alabama St. Olaf College Father employed by Father employed by Jerry’s Foods, Edina Jerry’s Enterprises, Inc., Edina 28 Minnesota Grocer Summer 2020
You can also read