WELCOME TO SEWING SCHOOL - Canada Goose builds skills from within - Plant.ca

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NOVEMBER/DECEMBER 2019 | WWW.PLANT.CA | $12

                   WELCOME TO
                   SEWING            SCHOOL
                   Canada Goose builds skills from within

                                                     Five tests to gauge performance
                                                     Revised food regulations challenge SMEs
                                                     Standard work: Exploring the opportunities
                                                     Focus on smart maintenance planning

                                                     DAILY MANUFACTURING NEWS www.plant.ca

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WELCOME TO SEWING SCHOOL - Canada Goose builds skills from within - Plant.ca
From work boots
             to water coolers,
             Acklands-grainger
             has you covered.
             AcklandsGrainger.com

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WELCOME TO SEWING SCHOOL - Canada Goose builds skills from within - Plant.ca
CONTENTS                                                                                                                                                                    November/December 2019
                                                                                                                                                                                                            Vol. 78, No. 08

                                                                                                                                                                        MORE FEATURES
                                                                                                                                                                        15 PERFORMANCE Giving conflicting
                                                                                                                                                                           instructions is confusing and the
                                                                                                                                                                           reaction is often to ignore them. Three
                                                                                                                                                                           tips that will help avoid confusion.

                                                                                                                                                                        16 WORKFORCE A CME survey finds
                                                                                                                                                                           a shortage of skilled personnel
                                                                                                                                                                           is affecting manufacturers’
                                                                                                                                                                           competitiveness.

                                                                                                                                                                        20 MAINTENANCE The role of critical
                                                                                                                                                                           thinking and finding the root cause
                                                                                                                                                                           when handling complex issues.
                    12 GARMENTS
                            Sewing school at Canada Goose trains the unemployed, underemployed and new                                                                  23 THINK LEAN Exploring best practices
                            immigrants for Canadian production, and there’s opportunity for advancement.                                                                   such as standard work requires
                                                                                                                                                                           slowing down before you go faster.

                                                                                                                                                                                    DEPARTMENTS
                    17 FOOD & BEVERAGE Revisions to Canada’s                                  19 CCOHS SAFETY TIPS How to                                                            4 Editorial
                       food and beverage regulations challenge                                   accommodate workers mental health                                                   6 News
                       SMEs but offer opportunity.                                               issues, learning challenges and physical                                              Bulletins
                                                                                                 disorders.                                                                          7 Careers
                                                                                                                                                                                     8 PLANT Online
                                                                                                                                                                                     9 Industry Mix
                                                                                                                                                                                    10 Economy
                                                                                                                                                                                       PLANT Pulse
                                                                                                                                                                                    26 Leading Edge: Innovative
                                                                                                                                                                                       ideas for plants
                                                                                                                                                                                    28 Products and Equipment
                                                                                                                                                                                    29 Plantware
                                                                                                                                                                                       Events
                                                                                                                                                                                    30 Postscript

                    21 STRATEGY It’s not easy keeping up with                                 25 TROUBLESHOOTING A set of standard
                       emerging technologies. Focusing on                                        tests and measurements at key points will
                       smarter planning leads to excellence.                                     avoid production disruptions.                                                      Cover image of John Moran and Kara MacKillop
                                                                                                                                                                                    at Canada Goose by Stephen Urhaney.

                    PLANT—established 1941, is published 8 times per year by Annex Business Media. Publications Mail Agreement #40065710. Circulation email: blao@annexbusinessmedia.com Tel: 416-
                    442-5600, ext 3552 Fax: 416-510-6875 or 416-442-2191 Mail: 111 Gordon Baker Road, Suite 400, Toronto, ON M2H 3R1. Occasionally, PLANT will mail information on behalf of industry-related groups
                    whose products and services we believe may be of interest to you. If you prefer not to receive this information, please contact our circulation department in any of the four ways listed above. Annex Privacy Officer:
                    privacy@annexbusinessmedia.com Tel: 800-668-2374. No part of the editorial content of this publication may be reprinted without the publisher’s written permission. ©2019 Annex Publishing & Printing Inc. All
                    rights reserved. Performance claims for products listed in this issue are made by contributing manufacturers and agencies. PLANT receives unsolicited materials including letters to the editor, press releases,
                    promotional items and images from time to time. PLANT, its affiliates and assignees may use, reproduce, publish, re-publish, distribute, store and archive such unsolicited submissions in whole or in part in any
                    form or medium whatsoever, without compensation of any sort. This statement does not apply to materials/pitches submitted by freelance writers, photographers or illustrators in accordance with known industry
                    practices. Printed in Canada. ISSN: 1929-6606 (Print), 1929-6614 (Online).

                    www.plant.ca                                                                                                                                                                                                  PLANT 3

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WELCOME TO SEWING SCHOOL - Canada Goose builds skills from within - Plant.ca
EDITORIAL

                            The skills shortage
                            and jobs for women                                                                      Editor
                                                                                                                    Joe Terrett

                            L
                                adies, the time has come for you to once again step in and help propel Canadi-      416-442-5600 ext. 3219
                                                                                                                    jterrett@plant.ca
                                an manufacturing forward. Yes, there are many of you heading up companies,
                                holding executive positions and working on plant floors. You are also grievously    Senior Publisher
                                                                                                                    Scott Atkinson
                            under-represented in this industry sector.                                              416-510-5207
                              The world is split roughly 50-50 between the sexes, as is Canada (although            satkinson@annexbusinessmedia.com
                            women have a slight edge). Women account for 48% of the labour force, but only
                                                                                                                    National Account Manager
                            28% of manufacturing jobs, according to a report by Canadian Manufacturers &            Ilana Fawcett
                            Exporters (CME).                                                                        416-829-1221
                                                                                                                    ifawcett@annexbusinessmedia.com
                              There was a time during an ominous period of world history when the opposite
                            was true. Canadian women powered the Allied war machine that went on to de-             Media Sales Manager
                                                                                                                    Jason Bauer
                            feat Hitler’s Nazis during World War 2. An excellent article in the Kingston Whig       416-510-6797 / 437-218-0941
                            Standard (Nov. 20, https://bit.ly/2XTtbZ3) provides an illuminating recounting          jbauer@annexbusinessmedia.com
                            of their efforts. It describes how the Canadian government called on them to fire
                                                                                                                    Media Designer
                            up the nation’s factories to produce critical war materials and 323,000 out of a        Andrea M. Smith
                            total population of 11 million responded. But with the Axis defeated and the boys       asmith@annexbusinessmedia.com
                            returning home, the ladies were sent packing.                                           Circulation Manager
                              That would not happen today. Skilled women are needed on the industrial front         Beata Olechnowicz
                                                                                                                    416-442-5600 ext. 3543
                            line. Manufacturing employs 1.7 million Canadians, it accounts for two-thirds of        bolechnowicz@annexbusinessmedia.com
                            export sales and it’s responsible for 11% of the country’s GDP. However, there are
                            factors at work that are impeding this vital sector’s progress. One of these is job     Account Coordinator
                                                                                                                    Debbie Smith
                            vacancies going unfilled. Companies are enduring a seemingly endless shortage           416-442-5600 ext 3221
                            of people who have the skills needed to propel their businesses forward.                dsmith@annexbusinessmedia.com
                              There are plenty of studies that tell the tale. Most recent and specific is the       Vice President/Executive Publisher
                            skills study from CME that shows 85% of small to large companies are having             Tim Dimopoulos
                                                                                                                    416-510-5100
                            trouble filling job vacancies. The hardest of these positions to fill include skilled   tdimopoulos@annexbusinessmedia.com
                            production workers, general labour and production support, followed by manage-
                            ment and a variety of support positions.                                                COO
                                                                                                                    Scott Jamieson
                              According to Statistics Canada, women account for about one-third (34%) of            sjamieson@annexbusinessmedia.com
                            science, technology, engineering and math (STEM) bachelor degrees. The num-
                            bers also show women were less likely to pursue higher-paying STEM fields such
                                                                                                                    Subscription Price
                            as engineering or computer science in 2016.                                             Canada $76.00 per year, US $154.50
                              So how do we get more women and others interested in manufacturing?                   (US) per year, Foregin $174.50 (US) per
                                                                                                                    year. Single Copy Canada $12.00. Add
                              CME will be pushing three recommendations at the government level: realign-
                                                                                                                    applicable taxes to all rates. Combined,
                            ing the education system and promoting manufacturing as a career choice; dou-           expanded or premium issues, which count
                            bling employer investment in training; and increasing the number of economic            as two subscription issues.

                            immigrants to 500,000 a year. But manufacturers can move the needle by reach-
                                                                                                                    Mailing Address
                            ing out to their communities.                                                           Annex Business Media
                              Canada Goose, the premium winter garment maker, actively recruits women,              111 Gordon Baker Road, Suite 400
                                                                                                                    Toronto, ON M2H 3R1
                            new immigrants and others to train in its sewing schools, where employees build
                            skills and have opportunities to advance to managerial positions.                       Circulation
                              Innovative Automation engages area schools with mini trade shows that target          Bona Lao
                            Grade 10 students. It also leads career discussions with its Innovative in the          416-442-5600 ext. 3552
                                                                                                                    blao@annexbusinessmedia.com
                            Classroom initiative. Three employees take a 72-minute module into high school          Fax: 416-510-6875 or 416-442-2191
                            classrooms that runs though a project covering design, manufacturing and test-
                            ing. The aim is to generate interest in manufacturing and the different activities
                            involved. This effort is paying off. Some of the participants from the first round
                            who are in university have submitted resumes to the company.
                              There’s always talk of the need to better co-ordinate recruitment efforts be-
                            tween schools at all levels, governments and industry. In the meantime, compa-
                            nies will have to help themselves fill job vacancies by reaching out to women and
                            other under-represented groups, and demonstrating that manufacturing offers a
                            rewarding career path.

                            Joe Terrett, Editor
                            Comments? E-mail jterrett@plant.ca.

       4 PLANT                                                                                                             November/December 2019

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         Delays not only hurt your reputation, they also damage your bottom line. It’s why we’re dedicated
         to getting perishable products to market quickly and efficiently. All so you can keep your promises
         and your profits. It’s how we deliver confidence. Learn more at gopenske.ca.

                                                                                                                © 2019 Penske. All Rights Reserved.

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NEWS

                                                       Corbec investing $40M in Ontario plant
         BULLETINS
                                                       Quebec steel company plans to create 100 local jobs in project infrastructure
         Leviton, a lighting manufacturer based                                                                                      will hire about 100 full-time workers –
         in Melville, NY, has acquired Viscor, a                                                                                     from plant managers and production su-
         Toronto-based manufacturer of lighting                                                                                      pervisors to forklift operators and sales
         for architectural, commercial, medical,                                                                                     representatives – to work at the 100,000
         institutional and industrial applications.                                                                                  square-foot facility. Annual production
         Viscor has a state-of-the-art, 200,000                                                                                      capacity will be 100 million pounds.
         square-foot facility where it employs                                                                                         Corbec said the facility will be one
         300 people.                                                                                                                 of the most technologically advanced
                                                                                                                                     galvanizing plants in North America,
         Two Lassonde Industries Inc. subsid-                                                                                        with state-of-the-art safety and green
         iaries have entered into an agreement                                                                                       features.
         with subsidiaries of The Jim Pattison         (L-R) Nick Papas, executive vice-president, Corbec; Godfroy St-Pierre,          Galvanized products will include
         Group, a Vancouver-based conglomer-           president; Hon. Vic Fedeli, Ontario’s Minister of Economic Development,       engineered structures such as bridges,
         ate, to acquire Sun-Rype Products Ltd.        Job Creation and Trade; John Hall, CEO, Corbec; Fred Eisenberger, Hamilton windmills, towers, exposed architectur-
         The fruit-based snack and beverage            Mayor; and Donna Skelly, MPP, Flamborough-Glanbrook.           PHOTO: CORBEC al steel structures, fencing and farming

         manufacturer based in Kelowna, BC has                                                                                       equipment, OEM products, and a vari-
         two US affiliates in Selah and Wapato,        HAMILTON, Ont. — Corbec Steel broke ground                         ety of metal parts and hardware.
         Wash. The purchase is valued at $80           at its first galvanizing plant in Ontario on Nov. 7.                   Corbec has galvanizing plants in Quebec City,
         million. Lassonde, a manufacturer of             The Quebec steel company said the plant locat- Montreal and Princeville and employs more
         ready-to-drink fruit and vegetable juic-      ed in Hannon, near Hamilton is to be complete by than 300 people across its Quebec facilities. The
         es, is based in Rougemont, Que.               the end of 2020. Total investment is $40 million.                  company’s annual production capacity is 250
                                                          The hot-dip galvanizing plant will serve cus-                   million pounds.
         Conifex Timber Inc. has sold its Fort         tomers in the south-west Toronto region. Corbec                    Canadian Manufacturing
         St. James sawmill and forest licence to
         Hampton Lumber, a building materials
         manufacturer based in Portland, Ore.
         The transfer received BC government            Transdev wins                                   GF divisions expand with new
         approval in October. Hampton has com-
         mitted to build a new sawmill that will
                                                        Hurontario light rail                           Vaughan facility
         be operational within 36 months of the         transit project                                 Centre features
         sale’s conclusion.                             TORONTO — Transdev, as a member                 sales and service for
                                                        of the Mobilinx consortium, has been
                                                                                                        two companies
         Namaste Technologies Inc., an online           awarded a $4.6 billion contract by Infra-
         platform for cannabis products, acces-         structure Ontario and Metrolinx for the         LINCOLNSHIRE, Ill. –
         sories and education based in Toronto,         Hurontario LRT in the Toronto region.           GF Machining Solutions
         is advancing $300,000 Choklat Inc., a             Mobilinx, a consortium of local and          and GF Piping Systems are
         Calgary-based chocolate manufacturer           global firms that specialize in the delivery    expanding their presence in         (L-R) Heather Newman, operations
         as it gears up for Canada’s cannabis           of infrastructure projects, will design,        Canada.                             and inside sales manager, GF Piping
         edibles market.                                build, finance, operate and maintain the          A new joint headquarters          Systems; John Giroux, managing
                                                        light rail line for a 30-year term.             housing direct sales and            director; Mark Sanhamel, director of
         ElectraMeccanica Vehicles Corp., in               The Hurontario LRT is an 18-kilome-          service support.                    operations, GF Machining Solutions;
         Vancouver, has established EMV Auto-           tre, 19-stop light rail transit system that       The companies, which              Sean Smith, sales manager – Can-
         motive Technology Inc. (Chongqing),            runs along Hurontario Street from Port          make machining and                  ada; and Philipp Hauser, president,
         a wholly owned subsidiary, in China.           Credit in Mississauga, Ont. to Gateway          pipling system products,            head of market region North and
         The manufacturer of electric vehicles is       Terminal in south Brampton. The LRT will        have broken ground for a            Central America at the ground-
         working with Zongshen Industrial Group         operate in a separated guideway with            67,000-square-foot facility         breaking ceremony.         PHOTO: GF

         on the production of its SOLO EV.              traffic priority throughout most of the         located in Vaughan, Ont.
                                                        corridor.                                         The new Canadian                  will expand warehouse
         EnWave Corp. subsidiary NutraDried                Within the consortium, Transdev will         headquarters will feature           space and inventory by
         Food Co. LLC in Ferndale, Wash., is            be responsible for operations, mainte-          a 4,800-square-foot demon-          100% for more availability
         installing a third large-scale 120 kilowatt    nance and rehabilitation. Throughout            stration and distribution           of and access to all indus-
         Radiant Energy Vacuum (REV) machine            the construction and mobilization phase,        centre that will streamline         trial and utility products.
         to expand production capacity for its          Transdev will support its partners and          the sales and acquisition             “To further support Cana-
         shelf-stable Moon Cheese snack line.           advise them on all system operability           process for customers,              dian customer needs, there
         EnWave, an advanced tech company               aspects.                                        while shortening delivery           will also be an expanded
         based in Vancouver, developed REV                 Transdev, based in Saint-Jean-sur-           times.                              custom fabrication area
         for the precise dehydration of organic         Richelieu, Que., operates 24 light rail           John Giroux, country              along with clean room and
         materials.                                     systems in 10 countries.                        manager of GF Piping Sys-           header capability up to 24”
                                                                                                        tems, said the new facility         diameters,” said Giroux.

       6 PLANT                                                                                                                                  November/December 2019

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Boom truck fall                                                                                                            CAREERS
         at Skyjack plant
                                                                                                                                    Agropur Cooperative
         leads to $45,000 fine                                                                                                      has appointed Emile
         GUELPH, Ont. — A manufacturer of ele-                                                                                      Cordeau CEO. He
         vating devices has been fined $45,000 by     Nova Chemicals joins an international product stewardship program.            replaces the retiring
         an Ontario court as a result of a worker                                                          PHOTO: NOVA CHEMICALS   Robert Coallier at the
         falling from a boom truck.                                                                                                 dairy processor based
            Skyjack Inc., a Linamar company,          Nova Chemicals to participate                                                 in Longueuil, Que.
         entered a guilty plea to not providing a
         suitable and safe platform for carrying      in Operation Clean Sweep Blue                                                 He moves up from
                                                                                                                                    senior vice-president Emile Cordeau
         out work, and not taking measures to         Program prevents plastic pellet, flake                                        and CFO. Agropur
         protect the worker from falling.                                                                                           processes more than 6.2 billion litres
            The company makes elevated material       and powder leakage into the environment                                       of milk per year at its 39 plants across
         handling equipment such as boom trucks       CALGARY – Nova Chemicals Corp. said it’s the first Cana-                      North America.
         and scissor lifts.                           dian-based company to publicly commit to Operation Clean
            The offence occurred on Aug. 22, 2018     Sweep Blue (OCS Blue) and verify compliance by Jan. 1,
         at the manufacturer’s plant in Guelph,       2022.
         Ont.                                           The international product stewardship program aims to
            A worker who was removing a flange        prevent plastic pellet, flake and powder leakage into the
         pin from the truck’s boom was kneeling       environment. It requires enhanced company engagement,
         on top of the vehicle’s cowling, a body      transparent reporting and formal audit.
         cover that was about seven feet above          The Calgary chemicals company said OCS Blue metrics
         the ground.                                  for all its facilities will be reported in compliance with
                                                                                                                                    Brad Corson            Rich Kruger
            The cowling, made of smooth fibre-        the program in the chemical firm’s annual Sustainability
         glass, sloped toward the boom, and was       Report.                                                                       Brad Corson has been appointed pres-
         only 21 inches wide.                           Nova Chemicals recently joined the Alliance to End                          ident of energy company Imperial Oil
            The worker was using pry bars to          Plastic Waste as one of its founding members. The group                       Ltd. as chairman and CEO Rich Kruger
         release the flange pin when the pin gave     consists of more than 40 global companies. It has pledged                     retires. Corson will assume the role of
         way.                                         more than US$1 billion and set a goal to invest US$1.5                        chairman, president and CEO of Imperial
            This caused the worker to fall            billion over five years to help eliminate plastic waste in the                Oil Limited on Jan. 1. Over his 36-year
         backwards off the cowling and sustain        environment, especially in the oceans.                                        career with the company, Corson has
         critical injuries.                             The company is also a partner in the global Project STOP                    held a variety of technical, operations,
            In addition to the fine, the court        since 2018, pledging nearly US$2 million over three years                     commercial and managerial assign-
         imposed a 25% victim fine surcharge as       to prevent plastic debris from reaching the ocean.                            ments around the world.
         required by the Provincial Offences Act.
                                                                                                                                    EHC Global, an Oshawa, Ont., a manu-
                                                                                                                                    facturer and supplier of escalator and
       Magna scores largest                                         The hybrid variants also use a compact, 48-volt,                elevator parts and

       transmissions order                                       high-rpm electric motor within the transmission
                                                                 housing for additional improvements in fuel
                                                                                                                                    systems to the trans-
                                                                                                                                    portation industry,
       BMW multi-year deal covers                                efficiency.                                                        has appointed Jeff
                                                                    The transmissions will be built at Magna                        Coles managing
       use in 170 applications                                   plants in Neuenstein, Germany and Kechnec,                         director, North
       SAILAUF, Germany — BMW Group has award-                   Slovakia.                                                          American Operations.
       ed Magna Powertrain its largest ever production              Magna has also received a grant from the US                     From 2015 to 2018, he
       order for transmission tech-                                                         Department of Energy to                 was vice-president, Jeff Coles
       nologies.                                                                            develop and ‘auto-qualify’              Central Region, with
         The multi-year contract                                                            advanced electric motor                 Thyssenkrupp Elevator.
       covers all front-wheel drive,                                                        technologies.
       dual-clutch transmissions,                                                              In partnership with the              Lily Ning has been promoted to
       including hybrid transmis-                                                           Illinois Institute of Tech-             vice-president, marketing for the SRP
       sion variants.                                                                       nology and University of                group. Superior Radiant Products de-
         Magna Powertrain, based                                                            Wisconsin-Madison, Magna                signs and manufactures energy efficient
       in Aurora, Ont., said trans-                                                         aims to deliver an electric             infrared heating solutions in Stoney
       mission technologies will be                                                         motor that is half the cost             Creek, Ont. Over her 10-year career
       used in more than 170 differ-                                                        with eight times the power              with SRP, Ning has developed overseas
       ent vehicle applications.       Magna dual-clutch transmission hybrid. PHOTO: MAGNA density of current e-motors,            business and handled internal projects,
         The hybrids will not affect                                                        while delivering 125 kW of              including the company’s recent migra-
       the overall package size of the transmission,             peak power. The cost reduction will come from                      tion to the new MS Dynamics Navision.
       which gives BMW manufacturing flexibility.                eliminating rare-earth permanent magnets.

       www.plant.ca                                                                                                                                                 PLANT 7

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WELCOME TO SEWING SCHOOL - Canada Goose builds skills from within - Plant.ca
NEWS

       Sheridan launches Industrial Distribution Program                                                                             De Havilland books
       Working with partners focusing on industrial parts to provide hands-on training`                                              first Dash 8-400 order
                                                                                   BRAMPTON, Ont. — Sheridan College’s               Turboprop will be operated
                                                                                   Continuing and Professional Studies division
                                                                                   and industry partners are launching an inten-
                                                                                                                                     by Air Tanzania
                                                                                   sive 16-week Industrial Distribution Program
                                                                                   (IDP) focused on the distribution of bearings,
                                                                                   power transmission products and other
                                                                                   industrial parts.
                                                                                     Courses delivered at the college’s Davis
                                                                                   Campus in Brampton, Ont. (starting Jan.           Dash 8-400 inflight.       PHOTO: DE HAVILLAND

                                                                                   6) will cover the key disciplines relevant to
       (L-R) IDP program steering committee: Rossana Gorys, associate              distribution.                                     TORONTO — De Havilland Aircraft of
       director, Sheridan College; Paul Meo, president and CEO, NTN                  There will be eight weeks of classroom in-      Canada Ltd. says Tanzania, represented
       Bearing Corp. of Canada Ltd.; Cindy Russell, sales director Canada,         struction and eight weeks of hands-on train-      by the Tanzanian Government Flight
       Continental ContiTech; Janet Morrison, president, Sheridan College;         ing at an industrial machinery company.           Agency (TGFA), has signed a firm pur-
       Hazel McCallion, college chancellor; Jos Sueters, vice-president,             Workshops will feature distribution man-        chase agreement for a turboprop Dash
       Tsubaki of Canada Ltd.; Matt McCloy, director of sales and marketing,       agement, territory sales, marketing, nego-        8-400 aircraft.
       Regal Beloit Canada ULC; Vanessa Antonoff, branch manager, BDI              tiation skills, inventory management, sales           The Toronto-based aerospace compa-
       Canada Inc.; and Nazlin Hirji, director, Sheridan College.                  management, human resources, leadership           ny said the aircraft, which will be leased
                                                        PHOTO: SHERIDAN COLLEGE   and information technologies.                     to and operated by Air Tanzania, will join
                                                                                                                                     three that are already in service with
                                                                                                                                     another on order. This brings the airline’s

                                                  PLANT ONLINE
                                                                                                                                     fleet of Dash 8-400 aircraft to five. It will
                                                                                                                                     be delivered in a 78-seat configuration.
                                                                                                                                         Another sale comes from a subsidiary

                                                   SOUNDING OFF                                                                      of Russian airline Aeroflot. It signed a
                                                                                                                                     letter of intent at the Dubai Airshow to
                                                   What readers have to say about breaking news                                      buy five of the aircraft.
                                                                                                                                         Aurora, based in Sakhalin, Russia,
       Have you checked out PLANT’s daily news online? Here are some                             and put thousands out of work.      currently operates eight Dash 8 aircraft,
       headlines that have inspired members of the Canadian manufactur-                                                              including two Dash 8-400 turboprops.
       ing community to chime in. They’re edited, but use the links to see                       CannTrust to destroy $77M               The Dash 8 aircraft program was
       the raw – and for some – longer versions of their remarks plus the                        of cannabis to comply with          acquired from Bombardier by Longview
       stories that inspired their reactions.                                                    rules                               Aviation Capital, manager of a portfolio
         Stay up-to-date on the developments – domestic and global –                             http://www.plant.ca/lkyGh           of long-term investments in the Canadian
       that affect Canada’s industrial sectors by watching the news feed                            Typical government. Stupid-      aerospace industry.
       at www.plant.ca or reading PLANT’s twice-weekly newsletter                                ity. Take possession as part of         De Havilland Aircraft of Canada Ltd. is
       (hit Subscribe on the website).                                                           the penalty and auction off 50      a ­subsidiary that will operate the world-
                                                                                                 million to legit buyers!            wide Dash 8 aircraft business.
       Ford electric vehicle chief                    Sobeys benches divert

                                                                                                                                    Kruger certified
       sees more products, sales                      720,000 plastic bags from                  New tech institute for
       growth                                         landfill                                   Surrey takes pressure off
       http://www.plant.ca/Vl7op
         Canadians will not adopt
                                                      http://www.plant.ca/CxPJX
                                                        Great, but how do I carry my
                                                                                                 Vancouver: Horgan
                                                                                                 http://www.plant.ca/BiUaO
                                                                                                                                    for ISO 50001
       electric cars en-masse until                   groceries out of the store?                  Do guys like Horgan and          GATINEAU, Que. — Kruger Prod-
       there is a convenient infra-                                                              Ralston even know what quan-       ucts’ plant in Gatineau, Que. has been
       structure to support charging                  Trudeau’s post election                    tum computing is? Or isn’t, at     certified to the ISO 50001 standard.
       that will provide for travel at                priorities are climate and                 the moment?                          The manufacturer of tissue prod-
       distances between major cities.                pipeline                                                                      ucts is the first company to receive
       Many Canadians travel distanc-                 http://www.plant.ca/Us0Mk                  Kenney vows to counter             the energy management certification
       es exceeding 800 kilometres                      Why do the politicians not               Texas poaching of Canadian         from the Bureau de normalisation du
       on a single drive. There are no                explain to the voting public that          companies                          Québec.
       electric vehicles or charging                  Canada’s contribution to global            http://www.plant.ca/1eGyP            Kruger says its Gatineau plant has
       facilities that can support this.              GHG emissions is around 1.6%?                Let us now build a giant         significantly improved its environ-
       Additionally electric battery                  So if Canada eliminated 100%               federally owned winter diesel      mental performance since 2009, by
       performance is dramatically de-                of its emissions it would have             refinery at Fort McMurray and      reducing its energy intensity by 25%.
       creased at lower temperatures,                 a negligible effect on global              send the entire production into      With the ISO 50001, the company
       further reducing range and                     emissions but so doing would               pipelines to fuel the NWT, and     can continuously monitor its energy
       recharging performance.                        devastate Canada’s economy                 Arctic mining development.         intensity.

       8 PLANT                                                                                                                                      November/December 2019

PLT_NovDec2019_AMS.indd 8                                                                                                                                                    2019-11-29 2:45 PM
INDUSTRY MIX                                                                  MISCELLANY FROM THE
                                                                                     WORLD OF MANUFACTURING

                                                                                     Experiencing sculptures in 3D
       Sobeys benches its grocery bags                                               Art lovers that are visually impaired can visit the Nasher
                                                            Sobeys Inc. is getting   Sculpture Center in Dallas to engage with some of the
                                                            out of plastic grocery   great works by modern sculptors, thanks to NVision in
                                                            bags by January.         Southlake, Tex.
                                                            The plan is to take         The provider of 3D non-contact optical scanning/
                                                            225 million bags out     measurement technology was commissioned to scan
                                                            of circulation at 255    sculptures by Auguste Rodin (Hanako and Head of
                                                            locations across         Balzac), Julio González (Mask: Reclining Head) and
                                                            Canada each year.        Raymond Duchamp-Villon (Baudelaire) to produce print-
       The Ultimate Picnic Table, unveiled by Sobeys Inc.   But they’ll be put to    ed-to-scale replicas for patrons’ tactile enjoyment.         3D version of Balzac’s head, by
                                             PHOTO: SOBEYS good use elsewhere.         NVision’s HandHeld scanner scanner attaches to a          Rodin.              PHOTO: NVISION

                                                            The Stellarton,          mechanical arm that moves about the object. As a part
        NS-based national grocer is donating public seating made entirely of         is inspected, the scanner generates a point cloud consisting of millions points each with
        recycled bags and heavier recycled materials, such as bins, for use in       x,y,z coordinates and i,j,k vectors. Integrated software converts the point cloud to an
        community spaces across Atlantic Canada.                                     STL polygon.
           Making the benches and picnic tables will divert 720,000 plastic             “It is particularly meaningful when visually enjoying the lines, textures and emotive
        bags from landfill.                                                          qualities of a work is not possible due to blindness. These scans of works by significant
           The first piece – dubbed the Ultimate Picnic Table – was made by          artists of the 20th century allow our public a rare, hands-on experience,” says Lynda
        LakeCity Plastics in Dartmouth and installed at the Halifax Waterfront.      Wilbur, manager of tour programs at the Nasher.
        The table and bench system seats 20 and used 60,000 recycled bags.
           LakeCity Plastics, a social enterprise that provides employment
        opportunities to youth and adults living with mental illness, is collab-
        orating with Goodwood Plastic Products of Colchester County. It’s
        sourcing Goodwood’s plastic lumber, which is made from used plastic
        bags and containers, to produce outdoor furniture.
           Each regular sized picnic table diverts more than 15,000 plastic bags
        from local landfills.
                                                                                                             We have this mind-
                                                                                                         crushing idea that a political
                                                                                                  appointee or a mid-level trade official is
       Seabed surveyor releases the Kraken                                                      going to know better than a major automaker
       Kraken Robotics Inc., the marine tech company based in St. John’s,
       NL, is doing its bit to drive electric power underwater. Ocean Infinity,
                                                                                               where to put a plant. Once you start ... trying to
       a seabed exploration company based in Houston, has been testing the                          influence those decisions politically,
       endurance of its Kongsberg Hugin AUVs using new pressure-tolerant                                I mean, then we’re in Bolivia.”
       batteries from Kraken. Several missions were more than 5,000 metres                    Flavio Volpe, president, Automotive Parts Manufacturers Association, who called
       deep and one went more than 100 hours without recharging while                     the idea that the White House would be able to force US automakers to make “politically
       running a full survey payload.                                                             expedient” investment decisions “breathtakingly stupid.” — Toronto Star
          Ocean Infinity has
       increased survey ranges to
       nearly 700 line-kilometres per                                                EVs charging into 2030
       deployment while optimizing                                                   Electric vehicles represent about 3% of the cars on the road today, but imagine the
       mission plans, increasing                                                     impact of rapid adoption and how it would alter Canada’s emissions profile and energy
       area coverage, managing                                                       infrastructure.
       weather impacts, and                                                             Okay, 3% doesn’t seem like much but EY notes Canada is the tenth fastest adopter of
       reducing launch and recovery                                                  EVs in the world, with sales in 2018 growing 165% year-over-year. It says rapid adoption
       operations. The modular bat- Nearly 700 line-kilometres per deployment.       of electric vehicles could mean as many as 13.2 million of them on the road by 2030.
       teries are also hot swappable  PHOTO: KRAKEN                                    EY’s Canadian electric vehicle transition – the difference between evolution and revolution report
       and include an integrated                                                     outlines how all EV rapid, moderate or slow adoption scenarios will affect Canadian oil
       battery management system.                                                    and gas, power companies and utilities.
          “We now have the capability to conduct AUV missions of over four              The research suggests rapid adoption (30% EVs of Canada’s vehicle stock) would
       days duration without a battery recharge or change out,” said Josh            reduce domestic oil consumption by roughly 252,000 barrels per day and could trigger
       Broussard, Ocean Infinity’s chief technical officer.                          convergence of energy and power utilities companies.
          And on the green side, Kraken’s pressure tolerant gel encapsula-              Rapid adoption could also cause an 11% spike in Canadian electricity demand, requir-
       tion technology for lithium polymer batteries is more environmentally         ing utilities to make significant investments in grid infrastructure to allow consumers to
       friendly than oil compensated batteries currently used for subsea             charge cars at home and in public spaces. Distribution network upgrades would also be
       applications.                                                                 required to improve power transmission across the country, including to rural areas.
          For landlubbers, Tesla’s Model 3 electric vehicle is good for about           Even a moderate adoption scenario – 6.5 million EVs on Canadian roads by 2030 –
       500 kilometres before recharging.                                             would require a 5.5% increase in electricity demand.

       www.plant.ca                                                                                                                                                          PLANT 9

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ECONOMY

       Support for
       global trade
       SMEs tie it to economic growth                                                INTERNATIONAL MERCHANDISE TRADE BALANCE
                                                 millions of

      C
           anadian small and medium busi-        current $
                                                  8,000
           nesses (SMEs) believe economic                        Trade balance with the United States                                                         Canada’s imports fell 1.7%
           growth and international trade         6,000
                                                                 Total Trade Balance                                                                          in September and exports
                                                                 Trade balance with countries other than the United States
       are closely linked.                                                                                                                                    were down 1.3%. As a result,
                                                  4,000
         A survey by Morning Consult on                                                                                                                       Statistics Canada reports the
       behalf of the Canadian subsidiary of       2,000                                                                                                       merchandise trade deficit with
       global courier FedEx Corp. shows                                                                                                                       the world narrowed to $978
                                                      0
       83% of respondents agree increas-                                                                                                                      million from August’s $1.2 billion.
       ing trade with other countries will       -2,000                                                                                                       Exports to the US for the month
       improve the economy overall.                                                                                                                           were down 0.6%, while imports
                                                 -4,000
         Most SMEs (57%) believe increasing                                                                                                                   slipped 0.4%, trimming the trade
       international trade will help their       -6,000                                                                                                       surplus from $4.9 billion to
       businesses, but only 37% are currently                                                                                                                 $4.8 billion.
                                                 -8,000
       selling goods online, compared to                  Nov                                                                                        Sept
                                                          2016                      2017                                     2018                    2019
       44% of American SMEs.
         They support both NAFTA (90%)            Source: Statistics Canada, CANSIM

                                                                                                                                                    2,209
       and USMCA (86%).

                                                                                              $1,146
         Eighty-one per cent of the com-
       panies say fees and tariffs have had
       a great deal or some effect on the
       growth of their businesses.
         The poll was conducted from Sept.                                                                Average earnings in August for
       17-20, among 500 SME Canadian de-                                                             manufacturing. That’s up 3.8% year-
       cision makers. The margin of error is                                                        over-year, reports Statistics Canada.
       plus or minus four percentage points.                                                          Transportation equipment and food
                                                                                                   manufacturing contributed the most to           Petajoules of energy consumed as part

       Employment is steady                                                                               the increase, partially offset by
                                                                                                           a marked decline in machinery
                                                                                                                                                   of the production process in 2018 by
                                                                                                                                                   manufacturers. That’s an increase of 2.3%
       Canada lost 1,800 jobs in October but                                                                              manufacturing.           from 2017, reports Statistics Canada. Paper
       a small enough number to conclude                                                                                                           and primary metal manufacturers were the
       employment held steady following two                                                                                                        top consumers.
       months of growth. Statistics Canada
       reports an unemployment rate of 5.5%.

                                                                                                                                                       169,800
         Year-over year, employment grew
       by 443,000 or 2.4%, driven by gains in

                                                                                                87%
       full-time work. Total hours worked
       increased 1.3%.
         However, employment in manufac-             Canadian entrepreneurs’                                                                                Number of Ontario
       turing declined by 23,000, mostly in          lwho are optimistic about                                                                              manufacturing jobs lost from
       Ontario although year-over-year it’s          the future success of their                                                                            2007 to 2017, while Michigan
       virtually unchanged.                          businesses, according to a                                                                             added 47,000 above pre-
         Canadian employment grew 4.4%               CIBC survey. They are less upbeat about the economy                                                    recession levels over the same
       compared to the US at 3.6%. A year            with 44% listing it as their top concern for 2020.                                                     period, says a study by the Fraser
       earlier, Canada declined 0.3 percent-                                                                                                                Institute.
       age points compared to a US decline
       of 0.2 percentage points. Labour force
       participation was 65.5% versus 63.3%

                                                                                           305,000
       in the US.                                                                                                                    Demand for digitally skilled talent by 2023 for total
         In a Weekly Bottom Line report, TD                                                                                          employment of more than 2 million in the digital
       Economics noted the labour market is                                                                                          economy, according to a report by the Information
       tight. Senior economist James Marple                                                                                          and Communications Technology Council. Talent
       writes that unemployment is at a                                                                  and skills needs are being redefined by artificial intelligence, 5G, virtual and
       near record low and vacancy rates                                                                 augmented reality, advanced manufacturing processes and blockchain. Full
                                                                                                                                                                                                    STOCK.ADOBE.COM

       are at an all-time high, which is being                                                           stack developers, data scientists and DevOps engineers are identified as three
       reflected in wage growth. Average                                                                 of the 15 top digital jobs most needed. Job growth areas include: cleantech;
       hourly wages increased 4.3% year-                                                                 clean resources; advanced manufacturing; interactive digital media; health and
       over-year for the month.                                                                          biotechnology; and agri-foods and food-tech production.

       10 PLANT                                                                                                                                              November/December 2019

PLT_NovDec2019_AMS.indd 10                                                                                                                                                              2019-11-29 2:45 PM            PLT_Nov
Technology will upgrade
                                         with or without you.
                                         Stay ahead with Industry 4.0.

                                               Manufacturers stay competitive by strategically enabling:

                                               X Technology adoption
                                               X Innovative recruiting efforts
                                               X Digital transformation initiatives
                                               X Big data and blockchain
STOCK.ADOBE.COM

                                               Explore how BDO professionals tackle the manufacturing industry on
                                               insights.bdo.ca/advanced-manufacturing.

                  PLT_NovDec19_BDO.indd 1 11
                  PLT_NovDec2019_AMS.indd                                                                           2019-11-28 2:45
                                                                                                                    2019-11-29 1:15 PM
                                                                                                                                    PM
GARMENTS

       WELCOME TO SEWING
       SCHOOL                                                                                                                    TRAINING AND
                                                                                                                                 ADVANCEMENT
                                                                                                                                 AT CANADA GOOSE
                                                                                                                                 Opportunity beckons women, men
                                                                                                                                 and new immigrants in three cities.
                                                                                                                                 BY KIM LAUDRUM

                                                                                                                                 A
                                                                                                                                       t a time when other apparel companies
                                                                                                                                       are migrating production offshore
                                                                                                                                       to exploit lower labour costs, luxu-
                                                                                                                                 ry-brand parka-maker Canada Goose is soar-
                                                                                                                                 ing at home with plans to hire 900 people
                                                                                                                                 this year.
                                                                                                                                   Steadfastly refusing to outsource manu-
                                                                                                                                 facturing, Canada Goose instead plans to of-
                                                                                                                                 fer them training at sewing schools in three
                                                                                                                                 major Canadian cities: Toronto, Montreal
                                                                                                                                 and Winnipeg. Training and the opportunity
                                                                                                                                 for advancement are attracting new Canadi-
                                                                                                                                 ans, among others – particularly women – to
                                                                                                                                 the winter garment manufacturer.
                                                                                                                                   Headquartered in Toronto, Canada Goose
                                                                                                                                 Holdings Inc.’s financial growth since going
                                                                                                                                 public in 2016 is astounding. Since then the
                                                                                                                                 company’s annual revenues have more than
                                                                                                                                 doubled from $290.8 million to $591 million
                                                                                                                                 in 2018. Thirty plants across Canada produce
                                                                                                                                 the company’s winter vests, gloves, hats,
                                                                                                                                 parkas and jackets. Eight of those plants are
                                                                                                                                 owned by Canada Goose.
                                                                                                                                   The down-filled parkas with a $1,000 price
                                                                                                                                 tag and iconic Arctic map shoulder patch are
                                                                                                                                 the ubiquitous urban winter uniform of the
                                                                                                                                 16- to 24-year old crowd.
                                                                                                                                    To appeal to international fashionistas,
                                                                                                                                 Canada Goose established a retail presence
                                                                                                                                 in high-end boutiques in Toronto, Chicago,
                                                                                                                                 Paris, Milan, Stockholm and Beijing. Yes,
                                                                                                                                 China. Despite China’s threats to boycott Ca-
                                                                                                                                 nadian products because of the detainment
                                                                                                                                 of Huawei’s CFO Meng Wanzhou, Chinese
                                                                                                                                 shoppers lined up to rush the winter parka
                                                                                                                                 retail outlet when it first opened in Decem-
                                                                                                                                 ber 2018.
                                                                                                                                   In 1957 Sam Tick founded Metro Sports-
                                                                                                                                 wear Ltd. in Toronto to make woolen vests,
                                                                                                                                 raincoats and snowmobile suits. In the
                                                                                                                                 1970s, Tick’s son-in-law David Reiss intro-
       John Moran, executive vice-president, manufacturing and supply chain, with Kara MacKillop, executive vice-president,      duced a volume-based down-filling machine
       people and culture on the plant floor in Toronto.                                               PHOTO: STEPHEN URHANEY   and launched the Snow Goose label, which

       12 PLANT                                                                                                                                     November/December 2019

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would later become Canada                                                                                                   has created the flywheel of our
       Goose. The Expedition Parka                                                                                                 manufacturing in Canada.”
       put Canada Goose on the map.                                                                                                  Producing in Canada allows
       Developed for use by scientists                                                                                             Canada Goose to keep a close
       at the coldest place on the                                                                                                 eye on quality control. Moran
       planet, the big red parka became                                                                                            points out why that’s important:
       standard issue. In 1997, Tick’s                                                                                             “If you’re going to manufacture
       grandson Dani Reiss joined the                                                                                              something in possibly more
       firm, becoming president and         Close-up at the sewing machine.                                PHOTOS: CANADA GOOSE   than 20 out of 30 facilities, you
       CEO in 2001.                                                                                                                have to consider in a retail store
          One would think sharehold-                                                                                               those garments are likely to be
       er pressure would push the                                                                                                  resting side-by-side. Our level
       extreme-weather garment maker                                                                                               of quality has to be extraor-
       to pursue greater profits by out-                                                                                           dinary to pull that inventory
       sourcing production. Yet Reiss                                                                                              and compare [garments] next
       is adamant, despite selling a                                                                                               to each other. … We’re dealing
       70% share to American investor                                                                                              with things like fabrics that have
       Bain Capital back in 2013, that                                                                                             a certain shade. How we ensure
       Canada Goose winter apparel be                                                                                              that those things stay consistent
       made in Canada. The company                                                                                                 takes an extraordinary team
       currently exports to more than                                                                                              effort.” To do so, between 25 and
       50 countries. “We are an ambas-                                                                                             85 people keep track of hun-
       sador for our country on a global                                                                                           dreds of quality control items.
       stage,” the CEO says.                                                                                                         There are 3,000 people in Can-
          Canadian-made brands have a                                                                                              ada manufacturing for Canada
       reputation for good quality.         Parka on Arctic Tech fabric.                                                           Goose, Moran says. The Toronto
          “That’s part of our value prop-                                                                                          facility alone has reached close
       osition and it’s supported by our                                                                                           to 300 people and is “growing
       commitment to keep the core                                                                                                 every day. The other facilities
       down-filled product made exclu-                                                                                             in Winnipeg, for example, now
       sively here in Canada, which we                                                                                             have a population around the
       believe is the best place to make                                                                                           1,200 to 1,500 range and Mon-
       cold-weather apparel,” says John                                                                                            treal is similar to (Toronto). All
       Moran, executive vice-president                                                                                             have room to grow.”
       of manufacturing and supply                                                                                                   Training happens daily at
       chain at Canada Goose from                                                                                                  seven sewing schools. “We have
       the company’s 180,000 square-                                                                                               people arriving that want to
       foot plant and headquarters in                                                                                              join us, knowing that we train,
       Toronto.                                                                                                                    which is fantastic. We have great
          “I’ve been in apparel manufac-                                                                                           relationships with local agencies
       turing in North America pretty                                                                                              in all provinces that channel
       much for over 30 years and I                                                                                                the unemployed, the underem-
       watched it during the late ’80s      Sewing the iconic Arctic shoulder patch onto a garment.                                ployed, or the new immigrant
       and ’90s go offshore, chasing                                                                                               population to us. We ask them,
       lower price points. So to be a       tional apparel-making environ-                Building sewing skills                   ‘Do you want a job?’ We can
       part of bringing it back to North    ment to one that embraces                     Canada Goose trains workers              train them,” Moran says.
       America – Canada specifically –      lean-manufacturing principles                 to gain sewing skills, then trains         “The part that we don’t talk
       is a great thing,” Moran says.       allowed it to realize an easier               them by product category, so –           about too much though, is that
          He is quick to point out Can-     way to train workers.                         for example – they understand            with all the production person-
       ada Goose never did manufac-           “Lean manufacturing, fast-                  the difference in the handling of        nel we have, we need assistant
       ture offshore, but is part of the    er throughput, lower work in                  the material, Moran explains. As         supervisors, supervisors and
       reason for the resurgence of         process, better quality, continu-             it gets closer to launching those        engineers. And we grow our
       the domestic apparel business,       ous improvement – it’s all here,”             trainees into the production             own. It’s an industry where
       employing more than 6% of the        Moran says. “But what really                  line, they’re taught specific style      we’ve already drawn the best
       nation’s cut-and-sew industry.       drove us is the ability to train              training. Then they are launched         of the best. We invest in that as
          Moran says Canada Goose’s         into specific locations within                on a production line with specific       well. It’s a career path.”
       transition in 2015 from a tradi-     those production lines.”                      operations throughout. “That               Akie Tagawa is a good exam-

       www.plant.ca                                                                                                                                      PLANT 13

PLT_NovDec2019_AMS.indd 13                                                                                                                                    2019-11-29 2:45 PM
ple. The production manager at Plant                                                                                           people. We want them to succeed and
       2 in Montreal has held three succes-                                                                                           we want to keep them. There is a very
       sive positions in two years at Canada                                                                                          good culture here. People are motivat-
       Goose. An immigrant from Brazil                                                                                                ed, many have found new friends.”
       where she had apparel experience,                                                                                                 Tagawa says workplace diversity
       she applied online to be accepted into                                                                                         offers many opportunities for celebra-
       Canada Goose’s training program as a                                                                                           tions. “People here come from many
       sewing machine operator.                                                                                                       different backgrounds, not just differ-
         “When I applied I was new to Can-                                                                                            ent countries, but different occupa-
       ada.” For two years Tagawa was in                                                                                              tions, too,” she says. They learn much
       learning a new language and studying                                                                                           from each other, she adds.
       Canadian culture. “Canada Goose was                                                                                               MacKillop says more than 800 peo-
       the first opportunity to open the door                                                                                         ple have taken the training program
       for me.”                                                                                                                       to date and gone on to work in various
         Kara MacKillop, executive vice-pres-                                                                                         capacities at Canada Goose. “We
       ident, people and culture says, “We                                                                                            benefit from the diversity and inclu-
       happily employ anybody who is eager                                                                                            sion in our workplace. Employees feel
                                                                                                                                      in control of their destiny here. They
                                                                                                                                      feel there is a career path for them.
                                                                                                                                      We also do well from our employees
                                                                                                                                      referring others to work here.”
                                                                                                                                         The company also benefits from em-
                                                                                                                                      ployees feeling free to ask questions
                                                                                                                                      and offer suggestions. “Innovation
                                                                   Akie Tagawa, production manager at Plant 2 in Montreal.            is one of our core values,” MacKillop
                                                                                                                                      says. “If someone on the floor comes
                                                                   and looking for a job, whether they are unem-             up with a better way of doing things, we want
                                                                   ployed, underemployed, new Canadians, men                 to hear about it.” Employees also feel good
                                                                   or women.”                                                about what they do. “We are making beau-
                                                                     The six-week program offers trainees on-                tiful, tailored garments. True craftspeople
                                                                   the-ground learning. They are seated with                 understand that. It’s a source of pride.”
                                                                   the rest of the employees, next to supervisors               Manufacturing in Canada also helps to
                                                                   on part of a line. Small flags at their stations          maintain local jobs. “We’ve been in the
                                                                   identify them; some show a hatchling, a duck              Bowie Ave.-Caledonia area (in Toronto) for
                                                                   or a goose.                                               40 years,” MacKillop says. “Our employees
                                                                                                                             have built families and their lives within the
                                                                   Opportunities to advance                                  community.”
                                                                   The training program taught Tagawa how to                    As far as the future goes, Canada Goose
                                                                   sew, clean and maintain the machine. “But                 just launched Project Atigi, a line of bespoke
                                                                   it also taught me how to be efficient, how to             parkas created by Inuit designers using their
                                                                   be professional by being on time, and how to              traditional skills, unique designs and Canada
                                                                   communicate effectively,” she says. Canada                Goose materials. The company also launched
                                                                   Goose offers second language program cer-                 a merino-wool knitwear leisure line.
                                                                   tification in English or French to staff, which              “We don’t see a stop to this growth,” MacK-
                                                                   Tagawa found helpful.                                     illop says. “Our goal is to continue manufac-
                                                                      “The down jacket is very complicated to                turing in Canada. We will continue to make
                                                                   make. Some have over 200 pieces to them.                  our down-filled product here. There’s a reason
                                                                   The down can come out of a very small nee-                why (our headquarters) are attached to this
                                                                   dle hole so we have to be exacting with our               (Toronto) plant. We can get products right off
                                                                   standards,” Tagawa points out. ‘That makes                the line. Our designers are here, too. It keeps
                                                                   good communication very important.”                       us close.”
                                                                      Sewing machine operators are paid a basic                 And she’s proud of the unique opportu-
                                                                   salary plus a per-piece above quota incentive.            nity Canada Goose has been given. “Not a
                                                                   At each Juki sewing machine station, bar                  lot of people can say they are rebuilding an
                                                                   codes keep track of the individual operator’s             industry.”
                                                                   batch. A ticker posts quotas, production and
                                                                   productivity at the end of each line.                     Kim Laudrum is a Toronto-based business
                                                                      Opportunities for advancement help attract             writer and regular contributor to PLANT.
       Above, top to bottom: Canada Goose retail location in To-   and retain workers at Canada Goose. “I saw                E-mail klaudrum@rogers.com.
       ronto’s Yorkdale Mall;garments on display in the Yorkdale   other women in good positions and it inspired
       store; and vaults where garments are stored.                me,” Tagawa says. “We’re hiring so many                   Comments? E-mail jterrett@plant.ca.

       14 PLANT                                                                                                                                   November/December 2019

PLT_NovDec2019_AMS.indd 14                                                                                                                                            2019-11-29 2:45 PM
PERFORMANCE

                                                                                                                                             plete and unambiguous;
                                                                                                                                           • Ensure the training for stan-
                                                                                                                                             dard work processes accounts
                                                                                                                                             for the real complexity staff
                                                                                                                                             experience, then reference
                                                                                                                                             that training in the instruc-
                                                                                                                                             tions.
                                                                                                                                           • Redesign processes so there
       Training people to ignore some instructions.                                                             PHOTO: STOCK.ADOBE.COM      are fewer details that need to

       How to create
                                                                                                                                             be communicated.
                                                                                                                                             Each one these options reduc-
                                                                                                                                           es the chance employees will
                                                                                                                                           face conflicting instructions,

       CONFUSION
                                                                                                                                           which will reduce “resistance.”

                                                                                                                                           Hugh Alley is an industrial
                                                                                                                                           engineer based in the Van-
                                                                                                                                           couver area who helps orga-
                                                                                                                                           nizations achieve significant
                                                                                                                                           performance gains in delivery,
       GIVE WORKERS CONFLICTING INSTRUCTIONS                                                                                               quality and cost in a short
                                                                                                                                           timeframe. Call (604) 866-1502
       Three tips for avoiding the                      to read the instructions for an       succeed.                                     or e-mail hughralley@gmail.
       inevitable resistance.                           accessory four times before I           So how do we deal with this?               com.
                                                        figured out how to use it. And on     By improving the instructions
                                                        a recent delivery from a retailer,    we give. Here are three ways:                Comments?
       BY HUGH ALLEY                                    I had three conflicting instruc-      • Ensure the details are com-                E-mail jterrett@plant.ca.
                                                        tions about what I was supposed

      S
            ometimes, as supervisors                    to do when I received a shipment
            and managers, we’re our                     of 79 pieces.
            own worst enemies. One
                                                        Quality versus delivery
       way we do this is through un-
                                                                                                                                          MURPHY MEANS

                                                                                                                                          MORE
       clear directions. When you give                  You’ll find contradictory in-
       someone conflicting instruc-                     structions given to the workers
       tions, they can’t help but resist                in most plants. Sometimes the
       them.                                            potential consequences are
          For example, an overhead                      serious. In one instance the
       bus hatch has two conflicting                    instructions for the start-up of a

                                                                                                                                          More
       instructions on it: “Do Not Open                 boiler contained two conflicting
       Hatch” and “TURN THE PUSH                        instructions, one of which, if

                                                                                                                                          VALUE
       KNOB TO OPEN.” What’s a per-                     followed, could have resulted in
       son supposed to do?                              an explosion.
          Now some readers will dis-                      A common conflict is the
       miss this as being a bit dense.                  issue of quality versus delivery.
       “Of course it’s clear,” they will                Managers will state how import-                                                   No One Gives You More!
       say. “It’s an emergency exit. You                ant quality is, but in a crunch,                                                  Feature for feature: Murphy
       don’t want people opening the                    they’ll wave through products
                                                                                                                                          packs-in more for your money.
       bus hatch for normal ventilation,                that don’t meet the quality
       but if you do need to open it,                   standard to make the ship-                                                        Get it done right the first time.
       here’s how. ”                                    ment. In a situation like that, it
          Except, that’s not what’s                     isn’t surprising employees will
       written, so to follow the written                resist added steps designed to
       instructions, we’re asking peo-                  improve quality. They’ll see the
       ple to guess. A bus hatch may                    extra steps as slowing them                                                           N.R. MURPHY LTD.
       be a non-critical matter. No one                 down, making the work unnec-                                                          DUST COLLECTORS
       is going to die if the bus travels               essarily harder.                                                                  430 Franklin Blvd., Cambridge, ON N1R 8G6
       with the hatch open.                               In effect, a conflicting mes-                                                         E-mail: 4nodust@nrmurphy.com

          We don’t just create these                    sage trains people to ignore                                                              (519) 621-6210
       problems for workers, we create                  some instructions, which we                                                             www.nrmurphy.com
       them for our customers too.                      interpret as resistance. In fact,
       In a recent hotel stay I needed                  we’ve set them up so they can’t

       www.plant.ca                                                                                                                                                       PLANT 15
                                                                                      PLT_NovDec19_NRMurphy.indd 1                                                             2019-10-22 2:05 PM

PLT_NovDec2019_AMS.indd 15                                                                                                                                                       2019-11-29 2:45 PM
WORKFORCE

       CME survey shows
       85% of companies are
       having trouble filling job
       vacancies.

       BY PLANT STAFF

      M
              anufacturers unable to
              find people with the right
              skills are hampered from
       operating at an optimum level,
       which is impeding their pro-
       ductivity and competitiveness,
       according to a skills survey
       conducted by Canadian Manu-
       facturers & Exporters (CME).         The goal of CME and partners’ Women in Manufacturing initiative is to increase their number in the sector by 100,000 within five years.
          The survey of 225 manufac-                                                                                                              PHOTO: GORODENKOFF - STOCK.ADOBE.COM

                                            Wanted: skilled
       turers, unveiled during CME’s
       annual conference Oct. 17-18 in                                                                                                      career choice. This includes
       Toronto, showed 85% of small                                                                                                         creation of regional industry
       to large companies from across                                                                                                       councils and expanding efforts

                                            WORKERS
       Canada are having trouble filling                                                                                                    to attract candidates from un-
       job vacancies. The hardest                                                                                                           der-represented groups, such as
       positions to fill include skilled                                                                                                    women and Indigenous people.
       production workers, general                                                                                                            Goal No. 2 is to double em-
       labour and production support,                                                                                                       ployer investment in training,
       followed by management and a                                                                                                         including management, aided
       variety of support positions.
          Manufacturing employs 1.7
                                            SHORTAGE HAMPERS                                                                                by the creation of an training
                                                                                                                                            tax credit, and helping employ-
       million Canadians, accounts for
       two-thirds of export sales and
                                            BUSINESS COMPETITIVENESS                                                                        ers expand work-integrated
                                                                                                                                            learning.
       contributes 11% of GDP.              and the public the magnitude of                 ment for the year unchanged                       The third goal is to increase
          “Labour and skill shortages       the problem. It gives us the tool               from 2015 at $14 billion and                    the number of economic immi-
       in the manufacturing sector          we need to advocate for solu-                   down 4% from 2007 while invest-                 grants to 500,000 a year. This
       are alarming. They are holding       tions that will help manufactur-                ment in many OECD countries                     involves updating the immigra-
       back the entire sector and, by       ers grow,” he said.                             as risen significantly. Closer to               tion point system to align with
       extension, Canada’s economic           The survey shows the top                      home, in the decade preceding                   employer needs, expanding the
       growth,” said Dennis Darby,          three impacts of this ongoing                   2016, US investment has grown                   provincial nominee program,
       CME’s president and CEO. “Our        skills shortage are: forcing com-               20% while Canada’s has declined                 better leveraging the post sec-
       members tell us it is not unusual    panies to hire ill-suited candi-                17%. Research by the Confer-                    ondary system and enhancing
       for successful manufacturers to      dates that require significant up-              ence Board of Canada shows                      the temporary foreign worker
       put off plans to grow because        skilling and training; foregoing                Canada productivity rising 20%                  program.
       they do not have the workers         production opportunities; and a                 over the past 15 years while the                  “Canada’s next government
       and skill sets they need to sup-     decline in business investment                  US shows a 50% increase.                        needs to prioritize the manu-
       port their expansion.”               investment and product devel-                                                                   facturing sector and its skills,
          Darby said skills shortages       opment. All of these factors                    Attracting youth                                labour and training shortage cri-
       impact every step of manu-           contribute to lagging productivi-               The CME report also notes too                   sis in its first 100 days in office
       facturers’ businesses: from          ty growth and a general competi-                few Canadian youth are seeking                  to ensure Canada’s economic
       selecting the right technology       tive disadvantage.                              careers in manufacturing, an                    well-being,” Darby said.
       to integration, customization,         The top four barriers to hiring               industry that continues to be                     Moving forward, he said CME
       operation, troubleshooting, and      include a lack of qualifications,               viewed as dirty with low pay.                   will work with the new federal
       maintenance and repair.              low reply rates to posted jobs,                   The survey offers three                       government, and all provincial
          “Each of these steps require      hires are a poor fit, and wage                  recommendations to alleviate                    governments to turn its recom-
       workers with specialized and         demands are too high.                           the skills shortages plaguing                   mendations into action.
       specific skills. Unfortunate-          The CME survey links skills                   industry, starting with measures                  Download We’re Hiring: Man-
       ly, 85% of manufacturers are         issues with lagging investment                  to attract youth. The goal is to                ufacturing Workforce Survey
       struggling to find the workers       and productivity, which affect                  create 150,000 full time jobs for               Report at https://bit.ly/37x-
       they need, both in terms of          a manufacturer’s ability to                     young people by realigning the                  54nu.
       their availability and, their        compete.                                        education system and enlisting
       skills. With this report, CME will     Statistics Canada shows ma-                   government help to promote                      Comments?
       be able to show governments          chinery and equipment invest-                   manufacturing as a desirable                    E-mail jterrett@plant.ca.

       16 PLANT                                                                                                                                       November/December 2019

PLT_NovDec2019_AMS.indd 16                                                                                                                                                     2019-11-29 2:45 PM
FOOD & BEVERAGE

       Recent revisions to                                                                                           Making sausages.
       Canadian food and                                                                                                   PHOTO: VIPAVLENKOFF - STOCK.ADOBE.COM

       beverage regulations
       offer challenges and                                                                                          to track all their ingredients
       opportunities for SMEs.                                                                                       and products from farm gate to
                                                                                                                     dinner plate, which should make
                                                                                                                     product recalls faster and more
       BY CAROLYN COOPER                                                                                             effective.
                                                                                                                        Most significantly, the

  “H
             ealth Canada and the                                                                                    SFCA&R move Canada’s food
             Canadian Food Inspection                                                                                inspection regime from a highly
             Agency (CFIA) have bitten                                                                               prescriptive model to a science-
       off quite a bit in terms of what                                                                              and outcomes-based system that
       they’re trying to accomplish,”                                                                                focuses on prevention. In other
       says Gary Gnirss. “Anticipating                                                                               words, manufacturers will no
       how it’s going to unfold has                                                                                  longer be explicitly told how to
       created a little anxiety in the                                                                               prevent foodborne illness out-

                                            Law, order,
       industry.”                                                                                                    breaks in their plants; instead,
          Gnirss, partner and president                                                                              they will have to demonstrate
       of Legal Suites, a Milton, Ont.-                                                                              compliance through their PCP

                                            FOOD
       based regulatory consulting                                                                                   and traceability plan.
       business serving the food indus-                                                                                 “The old days of CFIA inspec-
       try and regulatory professionals,                                                                             tions are past now that these
       is referring to the ongoing and                                                                               are outcome-based regulations,”
       largely unprecedented federal                                                                                 says Al Grant, senior manager of
       project to modernize Canada’s                                                                                 Consulting Services at Guelph,
       highly complex food and bev-                                                                                  Ont.-based NSF International.
       erage regulations. A major step                                                                               “So an inspector is not going

                                            …AND MODERNIZED
       towards that goal is the Safe                                                                                 to come in with his list of CFIA
       Food for Canadians Regulations                                                                                criteria. He’s going to come in
       (SFCR), which came into effect                                                                                and say ‘Show us your program
       on Jan. 15, 2019 and outlines        FEDERAL SFCR REGULATIONS                                                 and we’re going to do a spot
       how the 2012 Safe Food for                                                                                    audit on it while you’re actually
       Canadians Act (SFCA) will be         how food safety is monitored        ers (who now need a licence to       executing what you say you
       implemented and enforced.            and enforced. The feds also an-     operate), as well as food manu-      do. You really need to have a
          It’s just the first in a series   nounced their intention to mod-     facturers, who must be licensed      buttoned-down PCP, and you’re
       of legislative changes hitting       ernize the industry’s inspection    to produce food and beverages        going to have to make sure all
       food and beverage manufac-           system and regulations, while       for sale interprovincially or        your processes are validated.”
       turers, changing how food is         ensuring all Canadian foods for     internationally. Previously only     Gnirss notes, however, that “the
       processed and inspected in           export comply with internation-     certain commodities, such            CFIA isn’t going to stop inspect-
       Canada. “Awareness is certainly      al standards.                       as meat, were required to be         ing. They’re just going to refocus
       a key thing for industry because       The result was the SFCA,          federally registered to operate      it. They may show up depend-
       there’s so much going on,” says      which consolidated several ma-      interprovincially, regardless of     ing upon the frequency of the
       Gnirss, who helps manufactur-        jor food commodity statutes –       company size or food safety risk.    hazards that your product could
       ers navigate the regulatory wa-      the Fish Inspection Act, the Can-   That meant many operations fell      potentially pose, or if you’ve
       ters. “It’s not just one element.    ada Agricultural Products Act,      through the cracks in terms of       been non-compliant before.
       We’ve got a whole bunch of           the Meat Inspection Act, and the    food safety oversight, while in-     For those who are low-risk and
       waves of stuff coming at us.”        food provisions of the Consumer     spection resources were spread       who have a good track record of
          Food in Canada is governed        Packaging and Labelling Act – in    thin in specific sectors.            compliance, their frequency of
       by the CFIA and Health Canada        hopes of giving the CFIA a clear-                                        inspection will be lower.”
       under the Food and Drugs Act         er picture of the Canadian food     Documented plan                         At the same, SFCR intro-
       and Food and Drug Regulations.       landscape. Its main goals are       Companies applying for a licence     duces tougher penalties for
       Canadian food and beverage           to improve consistency in food      must show they have an effective     non-compliance. Both fines and
       products have always been con-       safety practices and inspection;    Preventative Control Plan (PCP)      potential jail times have jumped
       sidered some of the safest in the    eliminate some of the regulatory    – defined by CFIA as “a written      dramatically, and there’s now
       world, but several high-profile      burden on food and beverage         document that demonstrates how       the additional penalty of having
       cases of foodborne illness over      operators; and to better track      risks to food and food animals       your licence revoked. Since in-
       the past two decades, combined       foods that are sold interprovin-    are identified and controlled” –     spectors are also able to request
       with increased consumer and          cially and internationally.         in place to mitigate food safety     a warrant by phone, any facility
       media scrutiny of food produc-         The SFCR puts more scrutiny       risks. They must also have a         found in non-compliance could
       tion, led to calls for changes to    on food importers and export-       traceability plan that allows them   be shut down on the spot.

       www.plant.ca                                                                                                                               PLANT 17

PLT_NovDec2019_AMS.indd 17                                                                                                                              2019-11-29 2:45 PM
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