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WEBINAR: COVID-19 AND IMPACT ON THE US FINANCIAL SYSTEM - Epidemiology, Insurance, CARES Impact, Resiliency, Paycheck Protection Program - Oliver ...
WEBINAR: COVID-19
AND IMPACT ON THE US
FINANCIAL SYSTEM
Epidemiology, Insurance, CARES Impact, Resiliency, Paycheck Protection Program

April 8th, 2020
WEBINAR: COVID-19 AND IMPACT ON THE US FINANCIAL SYSTEM - Epidemiology, Insurance, CARES Impact, Resiliency, Paycheck Protection Program - Oliver ...
CONFIDENTIALITY
Our clients’ industries are extremely competitive, and the maintenance of confidentiality with respect to our clients’ plans and data is critical. Oliver Wyman rigorously
applies internal confidentiality practices to protect the confidentiality of all client information.
Similarly, our industry is very competitive. We view our approaches and insights as proprietary and therefore look to our clients to protect our interests in our proposals,
presentations, methodologies and analytical techniques. Under no circumstances should this material be shared with any third party without the prior written consent
of Oliver Wyman.
© Oliver Wyman
WEBINAR: COVID-19 AND IMPACT ON THE US FINANCIAL SYSTEM - Epidemiology, Insurance, CARES Impact, Resiliency, Paycheck Protection Program - Oliver ...
OUR PANELISTS

                 Til Schuermann                    Kristin Ricci
                 Partner, Risk & Public Policy     Partner, Insurance
                 New York                          Washington, DC

                 Helen Leis                        Dylan Walsh
                 Partner, Health & Life Sciences   Partner, Corporate &
                 New York                          Institutional Banking
                                                   New York

                                                   Vivian Merker
                 Scott Campion
                                                   Partner, Digital & Retail and
                 Partner, Insurance
                                                   Business Banking
                 New York
                                                   New York
© Oliver Wyman                                                                     3
WEBINAR: COVID-19 AND IMPACT ON THE US FINANCIAL SYSTEM - Epidemiology, Insurance, CARES Impact, Resiliency, Paycheck Protection Program - Oliver ...
WEBINAR AGENDA

 01          Epidemiologic Perspectives                         10 min

 02          Impact on the Life Insurance Industry              10 min

 03          CARES Act, Fed Programs and Macro Roll-up          10 min

 04          Resilience of Wholesale Banks                      10 min

 05          CARES Impact on Small Business Lending               5 min

 06          Additional Q&A                              Remaining time

© Oliver Wyman                                                            4
WEBINAR: COVID-19 AND IMPACT ON THE US FINANCIAL SYSTEM - Epidemiology, Insurance, CARES Impact, Resiliency, Paycheck Protection Program - Oliver ...
01
EPIDEMIOLOGIC PERSPECTIVES
Panelist: Helen Leis
WEBINAR: COVID-19 AND IMPACT ON THE US FINANCIAL SYSTEM - Epidemiology, Insurance, CARES Impact, Resiliency, Paycheck Protection Program - Oliver ...
Information as of 4/7/20

COVID-19 SPREAD GLOBALLY
                                                                                               As of April 7rd, 2020
                                                                                               • ~1.4M cases reported in 181
                                                                                                 countries and territories
                                                                                               • ~81K reported deaths

                                                                                                      80k

• First reported in Wuhan,
  China, on December 31,
  2019
• Declared a global
  pandemic
  by the World Heath
  Organization
  on March 11, 2020

1. Countries included: All Countries in “European Region” Sub-region in WHO Situation Report
Source: Map from CDC (link), Numbers from John Hopkins University & Medicine (link)

© Oliver Wyman                                                                                                                               6
WEBINAR: COVID-19 AND IMPACT ON THE US FINANCIAL SYSTEM - Epidemiology, Insurance, CARES Impact, Resiliency, Paycheck Protection Program - Oliver ...
Information as of 4/5/20

SUMMARY UNDERSTANDING OF COVID-19 FACTS
                                Key facts                                                                                               Implications
Contagion                       • R0 for COVID-19 is currently estimated at between 2 and 3                                             COVID-19 is twice as contagious as the seasonal
                                  (with edge of range estimates closer to 1.4 and 3.6), which                                           flu
                                  means each person infects 2-3 others3; R0 for the seasonal flu
                                  is around 1.34
Current lack of                 • No herd immunity exists yet as the virus is novel in humans                                           Social distancing (quarantines, WFH, school
immunity                        • Unclear to what extent natural infection will provide                                                 closures) is the only “brake” to slow the spread
                                  immunity, and for how long
Incubation period               • The incubation period is a median of 5.5 days (up to 14                                               People are contagious for longer periods than
                                  days)1, 10, while the annual flu is commonly a 3-day period1;                                         the flu or other illnesses, requiring longer bouts
                                  data suggests that viral shedding continues beyond symptom                                            of quarantine to truly suppress spread
                                  resolution for 6-12 days6
Fatality                        • Case fatality rates are trending at 5.7% globally8 (vs. 0.1% for                                      Fatality is orders of magnitude higher than
                                  the flu)9                                                                                             typical influenzas
Portion of cases                • COVID-19 can be spread asymptomatically5                                                              People who feel “fine” are capable of – and are --
asymptomatic but                • Of those people tested and confirmed positive for COVID-19,                                           transmitting COVID-19 to others
contagious                        experts estimate 18-30% are asymptomatic, with another 10-
                                  20% with mild enough symptoms to not suspect COVID-1911
                                • Early indicators from comprehensive testing of small
                                  populations (e.g., Vo, Italy; Iceland) suggest as many as 50%
                                  of cases could be asymptomatic12
Portion of cases                • Approximately 19% of confirmed cases are considered                                                   Hospital systems risk being overtaxed (ICU beds,
reaching “critical”               “severe” or “critical”, requiring hospitalization, and 1/4th of                                       ventilators, PPE) meaning case fatality rates
/ “severe”                        those need ICU beds7                                                                                  could rise further
infection
                 1. CDC. 3. The R0 for the coronavirus was estimated by the WHO to be between 1.4 -2.5 (end of January estimate) (link), other organizations have estimated an R0 ranging between 2-3
                 or higher (link); 4. CDC Paper (link); 5. JAMA. “Presumed Asymptomatic Carrier Transmission of COVID-19” 6. MedRxIv. “Clinical presentation and virological assessment of hospitalized
© Oliver Wyman   cases of coronavirus disease 2019 in a travel-associated transmission cluster”. Mar 8. 2020. 7. China CDC, JAMA (link). 8. JHU. 9. CDC. 10. Annals of Internal Medicine (link) 11. Nature   7
                 article (link), Eurosurveillance Paper (link) 12. ZMEScience report (link)
Information as of 4/6/20

   MANY COUNTRIES CONTINUE TO SEE NEARLY EXPONENTIAL GROWTH; CHINA AND
   SOUTH KOREA HAVE FLATTENED THE CURVE

 Cumulative confirmed cases by country
 Log scale                                                                                                 • Lack of broad testing early, followed by rapid ramp-up
                                                                                                             may explain part of steep growth rate
1,000,000
                                                                                                           • Response left largely to individual states
                                                                                                           • More than half of states implemented state-wide stay
                                                                                                             at home orders between March 19 and April 1
                                      US      ESP GER IT
 100,000                                                                           CHINA
                                                                                                           • Initial ring-fencing limited to Lombardy, at 8k cases
                                                    FR                                                       (day 15 in chart), with ongoing travel still permitted
                                                                                                           • Broader shutdown at 12k cases (day 17 in chart)
                                            UK
                                                   S. Korea
  10,000
                                                                                                           • Enforced city-wide quarantine of Wuhan post-outbreak
                                                                                                           • Early containment outside Hubei halted growth
                                                            China                   Spain
                                   CZE                                                                     • Mobile monitoring / enforcement (via WeChat, etc.)
                                                            France                  UK
   1,000                                                    Germany                 US
                                                                                                           • Massive early testing (as of 3/28, >6.5k tests per million
                                                            Italy                   CZE                      vs. US estimated ~2k tests per million people)
                                                            South Korea                                    • Quarantined patients monitored via mobile app
                                                                                                           • Epidemic response in place from SARS outbreak
      100
            0       5   10 15 20 25 30 35 40 45 50 55 60 65 70 75
                            Days since 100th confirmed COVID-19 case
    Sources: JCSSE (Johns Hopkins), local news and county health departments, as of 3/17. Pre-WHO China data from NHC) Containment sources: China, S. Korea, US and testing stats, Italy
    100th case on: Italy: 2/23, S. Korea: 2/20, US: 3/3, China: before 1/18, UK: 3/5, France: 2/29, Germany: 3/1; Spain 3/2, Czechia: 3/13. Data from JHU 4/7/2020.
   © Oliver Wyman                                                                                                                                                                          8
Information as of 4/6/20

THE CASE COUNT OF COVID-19 CONTINUES TO GROW ACROSS THE UNITED STATES
 Confirmed Cases by US Metro area
 Log scale
100,000            New York City (5 Boroughs)
                   Philadelphia (5 Counties)
                                                                                                                                72,181
                   Boston (MSA)
                   Miami (MSA)
                   New Orleans (MSA)                                                                  14,111
                                                                                                               11,990
                   San Francisco (MSA)                                                                                             10,273
 10,000            Los Angeles (MSA)                                                                                 9,917
                                                                                                      6,589
                   Chicago (MSA)                                                                           7,828 7,242                                    5,407
                   Seattle (MSA)
                   Detroit (MSA)                                                         2,312     2,311                2,310
                                                                                                                                   Metro area Case Fatality Rate
                   Houston (MSA)                                                                                                      NYC           4.6%
                                                                                                                                      PHL           1.2%
                   Dallas (MSA)                                                                                                       BOS           1.5%
  1,000                                                                                                                               MIA           1.8%
                                                                                                                                     NOLA           3.7%
                                                                                                                                       SF           2.2%
                                                                                                                                       LA           2.2%
                                                                                                                                      CHI           2.5%
                                                                                                                                      SEA           5.3%
                                                                                                                                      DET           4.5%
                                                                                                                                     HOU            1.3%
                                                                                                                                     DFW            1.9%
     100
               0     1     2     3     4      5     6     7     8     9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29
Stay home
orders             HOU SF DFW,                                MIA NYC              BOS       SEA
                              PHL, NOLA,
                           LA
                                       CHI, DET
                                                                 Days since 100th confirmed COVID-19 case
Data: USA Facts County Level Data. Stay at home orders data from New York Times.
© Oliver Wyman                                                                                                                                                      9
Information as of 4/6/20

CASE FATALITY RATE (CFR) BY COUNTRY
While the global CFR is a useful metric to understand COVID-19, country-specific CFRs range by an order of magnitude

CFR by country1                                                                                                       What is driving the variation?
13%                                                                                                 12.47%            • Position along the trajectory of the outbreak:
12%                                                                                                                     For many countries (e.g., Europe, US), the vast
                                                                                                                        majority of cases have not yet resolved and the
11%
                                                                                            10.30%                      CFR is changing rapidly
10%                                                                               9.76%
                                                                                                                      • Breadth of testing: Broader testing leads to a
                                                                        9.02%                                           larger confirmed base of patients, decreasing
  9%
                                                                                                                        CFR
  8%
                                                                                                                   • Distribution of key risk factors within the
  7%                                                                                                                 population: Age, gender and pre-existing
                                                                                                                     conditions have a significant influence on
  6%                                                                                                         5.54%
                                                                                                                     mortality (see next page); countries with higher
  5%                                                         4.74%                                                   CFRs have a population skewed towards these
                                                                                                                     risk factors (e.g., Italy has the second oldest
  4%
                                                                                                                     population on earth)
                                                   2.94%
  3%                                                                                                                  • Health system threshold: Every country has a
  2%                1.62% 1.75% 1.81%                                                                                   health system capacity, that when exceeded,
                                                                                                                        will result in the inability to provide sufficient
  1% 0.83%                                                                                                              support to all patients thereby resulting in a
  0%                                                                                                                    higher CFR
         China CzechiaGermanyS. Korea                 US      Hubei France         Spain       UK    Italy   Global
       excl.Hubei

  Note that case fatality rates are still unstable as greater than 80% of cases outside of China are still active
1. Calculated as Number of Deaths / Total Confirmed Cases as reported by Johns Hopkins University
© Oliver Wyman                                                                                                                                                               10
Latest data available, varies by country

CASE FATALITY RATE (CFR) BY PATIENT CHARACTERISTIC
Significantly higher death rates occur among the elderly and those with underlying conditions

Case Fatality Rate by Specific Patient Characteristics

by Age1,2,3                                                                                                     by Comorbid Condition1

22%
                                                                                               China             16%
20%
                                                                                               Italy
18%                                                                                                              14%
                                                                                               Spain
16%                                                                                            S. Korea          12%
14%
                                                                                                                 10%
12%
10%                                                                                                               8%

 8%                                                                                                               6%
 6%
                                                                                                                  4%
 4%
                                                                                                                  2%
 2%
 0%                                                                                                               0%
           80+      70-79 60-69 50-59 40-49 30-39 20-29 10-19                                       0-9                     Cardio- Diabetes Chronic     Hyper-                 Cancer       None
                                                                                                                            vascular         respiratory tension
                                                                                                                            disease            disease

1. China data as of 02/11/2020 (link) 2. Italy data as of 03/17/2020 (link) 3. S. Korea data as of 03/24/2020 (link) 4. Spain data as of 03/24/2020 (link)
Notes: Data from China includes 72,314 confirmed cases reported through February 11, 2020, which is the latest data available as of 3/23/20.

© Oliver Wyman                                                                                                                                                                                      11
PREDICTING PEAKS, AND POST-PEAK TRAJECTORIES

OW COVID-19 Pandemic Navigator
The Navigator reveals where containment and suppression efforts are working, including first peaks and post-first-peak trajectories on a
regional basis.

                  Registration link for new users: https://oliverwymangroup.wufoo.com/forms/s12hwj5h0qqcxx1/

© Oliver Wyman                                                                                                                             12
COVID-19 PROJECTIONS– NEW CASES

    60000

                                                                                             Forecast launch date
    50000

    40000

    30000                                                                                               US (>80% states “stay
                                                                                                        at home” order)
                                                                                                        4/3
    20000

                 National lockdowns           China changes
                 Wuhan                       methodology for         Italy Spain    Germany
    10000                                    confirmed cases
                 1/23                                                3/9 3/14       3/22

         0
             1/22    1/29   2/5       2/12    2/19    2/26     3/4    3/11   3/18     3/25      4/1    4/8    4/15    4/22      4/29   5/6

             China (actual)                      China                              South Korea (actual)              South Korea
             Italy (actual)                      Italy                              US (actual)                       US
             Spain (actual)                      Spain                              Germany (actual)                  Germany
             United Kingdom (actual)             United Kingdom

© Oliver Wyman                                                                                                                               13
COVID-19 PROJECTIONS – NEW CASES (EXCLUDING U.S.)

    16000
                                              China changes
                                                                                             Forecast launch date
                                             methodology for
    14000                                    confirmed cases

    12000

    10000

     8000
                 National lockdowns
                 Wuhan                                               Italy Spain    Germany
     6000        1/23                                                3/9 3/14       3/22

     4000

     2000

         0
             1/22    1/29   2/5       2/12   2/19    2/26      3/4    3/11   3/18     3/25      4/1    4/8    4/15   4/22   4/29      5/6

             China (actual)                     China                               South Korea (actual)             South Korea
             Italy (actual)                     Italy                               Spain (actual)                   Spain
             Germany (actual)                   Germany                             United Kingdom (actual)          United Kingdom

© Oliver Wyman                                                                                                                              14
COVID-19 PROJECTIONS – ACTIVE CASES

   900000

                                                                                         Forecast launch date
   800000

   700000

   600000

   500000
                                                                                 US (>80% states
   400000                                                                        shelter in place)
                                                                                 4/3
   300000

                 National lockdowns
   200000
                 Wuhan                                           Italy Spain    Germany
                 1/23                                            3/9 3/14       3/22
   100000

         0
             1/22    1/29   2/5       2/12   2/19   2/26   3/4    3/11   3/18     3/25      4/1      4/8   4/15   4/22   4/29   5/6

             China (actual)                     China                           South Korea (actual)              South Korea
             Italy (actual)                     Italy                           US (actual)                       US
             Spain (actual)                     Spain                           Germany (actual)                  Germany
             United Kingdom (actual)            United Kingdom

© Oliver Wyman                                                                                                                        15
COVID-19 PROJECTIONS – ACTIVE CASES (EXCLUDING U.S.)

   120000

                                                                                         Forecast launch date

   100000

    80000

    60000

    40000        National lockdowns

                  Wuhan                                          Italy Spain    Germany
                  1/23                                           3/9 3/14       3/22
    20000

         0
             1/22    1/29    2/5      2/12   2/19   2/26   3/4    3/11   3/18     3/25      4/1    4/8    4/15   4/22   4/29      5/6

             China (actual)                     China                           South Korea (actual)             South Korea
             Italy (actual)                     Italy                           Spain (actual)                   Spain
             Germany (actual)                   Germany                         United Kingdom (actual)          United Kingdom

© Oliver Wyman                                                                                                                          16
HOW LONG WILL SUPPRESSION TAKE? HOW WILL IT PLAY OUT?
      Several archetypes of local pandemic progression patterns have emerged

                                                                                                                                                                       No clear date to relax
     Local pandemic progression archetypes1                                                                                                                            suppression
8k
6k
4k                                                                                                             Wuhan beginning to relax
                                                                                                               suppression ~10 weeks post
2k                                                                                                             peak
0
                   Norway ~ 4+ weeks                                                     Hubei ~ 7-8 weeks                                                   Italy ~ 7+ weeks
                  Case growth flattened                                                Sharp peak of very high                                            Sharp incline, followed
                 immediately, no “peak”                                                case load, sharp decline                                                 by plateau

      Regardless of Archetype: When is it safe to begin relaxing suppression?
                  Time                                                                  Capacity                                                        Tools
      • New cases have been consistently                                  • Healthcare providers can treat all admits,                        • Readily available, rapid testing at POC
        declining for at least two weeks: i.e. R0                           COVID-19, projected normal volume, and                              (requires staff, infrastructure, and testing
        below 1 for a full incubation period                                potential pent-up demand surge without                              capacity)
                                                                            reverting to crisis care
      • Early hot spots, China, Czech Republic,                                                                                               • Broad serological testing
        South Korea, are just beginning to                                • May require health facility upgrades to
                                                                                                                                              • National infection tracking system (extensive
        experiment with reducing suppression;                               effectively sequester COVID care from
                                                                                                                                                random local testing, central database) to
        the latency may need to be longer                                   other care to avoid spreading infection
                                                                                                                                                identify community spread early enough to
      • This latency could be quite long in the                           • Capacity will take longer to return to                              effectively restart suppression if necessary
        plateau archetype                                                   normal in the plateau archetype-full
                                                                                                                                              • Scaled quarantine and contact tracing for
                                                                            facilities, healthcare worker
                                                                                                                                                infected individual and international
                                                                            fatigue/illness
                                                                                                                                                travellers
      1. Archetype charts are derived from real data as reported by Johns Hopkins University spanning 01/22/2020-04/01/2020. Bars represent
      new confirmed cases by day. Grey arrows symbolize time span from ramp-up of new case load to point of control and are approximate
      © Oliver Wyman                                                                                                                                                                           17
IS THERE ANYTHING THAT MIGHT IMPROVE THIS TIMELINE?
Therapeutics or a virulence-reducing mutation could speed up eradication

                                                             Therapeutics1                                      Mutations2
                                                                                              • Virulence-lowering viral mutations have been
      What we                       • Three general classes of therapeutics which act
                                      differently could be tested / approved: 1) Antiviral      observed previously (e.g., SARS) and have
       know                           – slow virus spreading, 2) Symptom relief, 3)             contributed to the decline of the epidemic
                                      Immune system enhancement
       Current                      • No existing therapeutics are currently FDA              • There is already early evidence of mutation of
                                      approved to treat COVD-19 specifically, though the        COVID-19
        Status
                                      FDA has authorized emergency use of anti-               • There is initial evidence from China of a more
                                      malarials for treatment of COVID-19 despite               aggressive (L) and a less aggressive strain (S) of
                                      insufficient evaluation in carefully controlled           COVID-19
                                      studies
                                                                                              • Very limited data is available on the impact
                                    • Additional studies and trials are underway to test        of identified mutations of the virus on prevalence,
                                      efficacy of existing drugs for COVID-19                   transmission, or severity of disease
                                    • Front-line physicians are using some therapies
                                      off-label, which are approved for other indications
                                    • Several clinical trials are underway with the CDC:
                                      – Remdesivir (antiviral) – Gilead – originally for
                                         Ebola, but low efficacy -- highly limited supply
                                      – Hydroxychloroquine (antiviral) – generic –used
                                         to treat Malaria -- limited supply
                                    • Even if off-label efficacy was confirmed, significant   • Timing is completely out of our control
   Key hurdles                        manufacturing and distribution capacity would be
                                      needed to ramp up production of existing
                                      therapeutics; current global stores insufficient
Sources: 1. Credit Suisse Equity Research. 2. National Science Review (link)
© Oliver Wyman                                                                                                                                        18
02
IMPACT ON THE LIFE INSURANCE INDUSTRY
Panelists: Scott Campion and Kristin Ricci
INSURERS ARE DEALING WITH DUAL CHALLENGES – COVID-19 ITSELF, AND MORE
IMPORTANTLY, THE IMPACTS OF ADVERSE FINANCIAL MARKETS

                   COVID-19 challenges                         Market-driven challenges

                                                               Low rates + volatility challenging
                     New business disruption                         product economics
                 (shutdowns and social distance)

                                                               Solvency, liquidity, and cashflow
                                                                      testing concerns
                    Increased mortality and
                           morbidity
                                                                 Asset/liability management
                                                                with unprecedented low rates

                     Workforce dislocation
                                                                 Uncertain credit performance

 Oliver Wyman, LIMRA/LOMA, and ACLI are working with a task force of life insurance executives to
 help the industry respond to these challenges
© Oliver Wyman                                                                                      20
COVID-19 DISRUPTIONS TO DISTRIBUTION ARE LIKELY SEVERE IN THE SHORT TERM,
BUT MAY LEAD TO LONG-TERM STRUCTURAL SHIFTS

                                            Near-term situation                     Long-term implications

                 Tools for remote
                 customer engagement        Distributors are racing to learn        A portion of distributors and customers will
                                            how to interact with customers          prefer the new ways of working, particularly
                 Training for existing      without face-to-face contact            if social distancing is normalized
                 online tools

                 Digitization of the
                                            Physical delivery is impractical
                 fulfillment process
                                                                                    Given efficiency advantages, old systems
                 Adaptation of                                                      and processes will not come back
                                            Outdated paper and wet signature
                 compliance/KYC
                                            requirements need to be replaced
                 requirements

                 Acceleration of            Necessity today as in-person medical    If adverse selection is controlled, will quickly
                 non-medical underwriting   exams are impossible                    take over the market

                                            Necessity today as in-person meetings   Those who find good solutions will be more
                 Remote wholesaling
                                            are impossible                          efficient and effective

© Oliver Wyman                                                                                                                         21
ADVERSE FINANCIAL MARKET WILL IMPACT INSURERS THOUGH MULTIPLE CHANNELS

Stress in the financial market …     … is impacting profitability drivers…   … and Insurer economics

                                                                                         Income
                                            Higher hedging costs

                                                                                 Challenged new business
                 Equity volatility
                                                                                       profitability
                                            Losses on embedded
                                                guaranteed
                                                                                  Reserve strengthening

                                                Reduced (re)
            Low interest rates
                                              investment yields
                                                                                        Investment
                                                                                      portfolio losses

                                            Risk of credit defaults

           Credit market stress                                                   Higher required capital

                                                Downgrades
                                                                                          Solvency

© Oliver Wyman                                                                                              22
WITH SIGNIFICANT UNCERTAINTY, IT IS CRITICAL FOR INSURERS TO EVALUATE &
PREPARE FOR MULTIPLE SCENARIOS

  High degree of uncertainty          Top concerns   Implications
  Near-term                           • Defaults     • Need for stress testing/scenario analysis
                                      • New sales      – COVID-19 timeline
  • How long will social distancing   • Low rates      – Market implications
    measures persist?                                  – Financial impacts
  • How severe is economic impact?                     – Potential responses
                                                     • Managing new sales profitability

  Mid- to long-term                   • Low rates    • Pressure on profitability and capital
                                                       – New sales
  • How (and will) markets recover?                    – In-force blocks
                                                     • Less rate-dependent value propositions
                                                     • Deteriorating investor story

© Oliver Wyman                                                                                     23
03
CARES ACT, FED PROGRAMS AND MACRO ROLL-UP
Panelist: Til Schuermann
USNS Comfort
                  arrives in NYC
                 March 30th, 2020

© Oliver Wyman                      25
FISCAL & CENTRAL BANK RESPONSE DESIGNED TO BRIDGE OVER THE WORST
How long should the bridge be, and what’s on the other side?

                            01                            • Worker protection and support like improved/extended
                                                            unemployment
                            Fiscal response
                                                          • Credit support for business, especially SMEs, through
                            on both sides of the
                                                            direct grants, subsidized credit
                            Atlantic has been massive,
                            on the order of 6–10+%        • Targeted support to specific industries (e.g. airlines)
                            of GDP

                                                          • Central banks have taken many programs from the

                            02                              financial crisis off the shelf
                                                          • Significant intervention to support liquidity
                            Central bank actions
                                                            and credit formation
                            are exceeding those
                            from the financial crisis     • ….. in the face of interest rates that are already near
                                                            or below zero

                            03
                                                          • In financial crisis they were the problem, now they
                                                            need to be part of the solution
                            Banks                         • While in better shape than 2007, some systems
                            remain central to effective     are fitter than others….
                            transmission of monetary
                            and fiscal policy

© Oliver Wyman                                                                                                        26
US CONGRESS PASSED THE LARGEST EVER PEACETIME STIMULUS PACKAGE –
THE $2.2 TRILLION CARES ACT
Key elements of the Coronavirus Aid, Relief, and Economic Security (CARES) Act

Government Entities                                                   Hospitals                                                              Distressed Businesses

               > $150 BN                                                              $130 BN                                                                 $500 BN
                                                                                                                                                                        For Fed programs
Includes:                                                             Includes:                                                              Includes:
• $45 BN in disaster relief for state                                 • $65 BN directly to hospitals                                         • $454 BN for loans and other investments
   and local governments                                              • $35 BN to doctors, nurses, and supplies                                 by the Fed and Treasury to provide
• $30 BN in emergency education funding                                                                                                         liquidity to the financial system
                                                                      • The remainder towards Medicare
• $35 BN in emergency transit funding                                    reimbursements and medical research                                 • $29 BN for direct financial aid to struggling
                                                                                                                                                airlines and air cargo carriers

Small Businesses                                                      Financial Institutions                                                 Individuals

               $377 BN                                                                                                                                        > $450 BN
Includes:                                                             Includes:                                                              Includes:
• $349 BN in small business loans through                             • Delay to implementation of FASB’s                                    • Direct payments of $1,200
   the Paycheck Protection Program (PPP)                                 Current Expected Credit Losses (CECL)                                  to most Americans1
• $10 BN for Small Business Administration                            • Loan modifications related to COVID-19                               • $250 BN in unemployment benefits
   (SBA) emergency grants                                                do not have to be categorized as Troubled                           • Payment deferrals for federally backed
                                                                         Debt Restructurings (TDRs)                                             mortgages and student loans

1. Individuals who earn $75,000 in adjusted gross income or less would get direct payments of $1,200 each, with married couples earning up to $150,000 receiving $2,400 and an additional $500 per each child.
The payment would scale down by income, phasing out entirely at $99,000 for singles and $198,000 for couples without children

© Oliver Wyman                                                                                                                                                                                               27
THE FEDERAL RESERVE ACTIONS EXCEED FINANCIAL CRISIS

             Policy Actions                                       Observations
             • Lowered interest rates by 1.5% to 0 - 0.25% in     • Quickly deployed monetary policy firepower
               two steps within less than two weeks               • Signal that Fed plans to flexibly use its balance

 01
             • Direct purchases of government and GSE               sheet (already at $5.2TN) for market functioning
               securities at scale                                  and support
             • Dollar swap facility with other central banks      • Support for global demand for dollars

             • Re-establish financial crisis era liquidity and    • Took facilities developed during financial crisis off
               credit support facilities, e.g.                      the shelf – and expanded from there

 02
               – CPFF for commercial paper
               – MMLF for money market funds
               – TALF for asset back securitization

             • Establish new facilities for credit support        • Introduction of new facilities point to much wider
               – P (S) MCCF for primary issuance and secondary      support for credit in the economy

 03
                 market corporate bonds                           • $454BN capital from CARES Act expected to be
               – Main Street Business Lending Program for small     levered up to support $3-4TN in credit (lending)
                 businesses                                       • Banks are much stronger coming into this crisis
             • Tolerance for borrower forbearance by banks          making them part of the solution (not problem)

© Oliver Wyman                                                                                                              28
Last updated: 4/6/2020

LATEST GDP FORECASTS INDICATE A SEVERE SHOCK IN THE U.S. ECONOMY
The escalation of the Covid-19 crisis has lead to significant downward revisions in GDP forecasts globally

U.S. Real GDP Growth Forecasts – Q1, Q2, and annual                                                                                                Key observations from estimates
Annualized growth rate, by select economic analysts (9)1,2
                                                                                                                                    2020           • Forecasts have been
                                     Q1 2020                        Q2 2020                                                       (annual)
                          0                                                                                                                          continuously evolving during the
                                                                                                                           Moody’s
                                                                                                                                                     last month – Consensus is that
                          -5                                                                                           Bridgewater
                                                                                                                          Goldman                    bad news on the virus continues
                         -10               Goldman
Annualized growth rate

                                     JP Morgan                                                                                                       to outweigh good news on policy
                                                                                Mid-march
                         -15
                                                                                consensus                                                            actions
                         -20                                                                                                                       • Forecasted Q2 qoq annualized
                         -25                                                 TD                                                                      growth rate in the US (~25–40%
                         -30
                                                                     Citi
                                                                             Bridgewater           Latest                                            drop) will be the worst since we
                                                                             Goldman               consensus                                         have quarterly data available
                         -35
                                                                             Morgan Stanley                                                        • Key indicators to track include:
                         -40
                                                                                                                                                     – Trend for percent of U.S.
                                                   March 21-30              March 31 – Apr 6
                                                                                                                                                       population infected
                                     Q2 2020                   Q3 2020                                      2020 (annual)                              (scenarios ranging up to 80%)3
   Median                                   -5.1%                     -28.9%                                                 -6.0%                   – Reliance on “smart”
                                                                                                                                                       mitigation strategies (e.g.,
   Average                                  -5.7%                     -29.4%                                                 -5.3%
                                                                                                                                                       mass testing, use of analytics)
    Max/Min                        -2.2/-10.0%               -25.0/-37.9%                                            -2.0/-6.2%
                                                                                                                                                     – Recovery speed in China
Sources: Bank of America (Apr 2), Moody’s (Mar 25), UBS (Apr 2), Goldman Sachs (Mar 31), Bridgewater (Mar 19), Morgan Stanley (Apr 3). TD Securities (Mar 23), UBS (Apr 2), Citi (Apr 3).
Quarterly estimates in terms of qoq% seasonally adjusted annual rate (saar)
Imperial College COVID-19 response team

© Oliver Wyman                                                                                                                                                                                         29
Last updated: 4/6/2020

Q2 2020 COULD BECOME THE WORST QUARTER IN RECORDED HISTORY
Analysts expect a ~25-40% decline in annualized U.S. GDP in Q2; never observed before in the U.S.

Most severe quarterly declines in real GDP compared to Q2 2020
% Qoq saar (US)1
                                                                                  Worst 10 historical quarters (1947–2019 series)

                                                                                                                           -5.4             -5.0            -4.8             -4.4              -4.3
                                                                                           -6.1            -5.9
                                                          -8.4            -8.0
      Analyst                            -10.0
   consensus            -28.9
    (median)2

         Most
      adverse
     forecast3
                        -37.9
                         Q2               Q1              Q4              Q2               Q1              Q4               Q1              Q4              Q1               Q1                 Q4
                        2020             1958            2008            1980             1982            1953             1949            1960            1975             2009               1981

1. Saar: Seasonally adjusted annual rate
2. Sources: Bank of America (Apr 2), Moody’s (Mar 25), UBS (Apr 2), Goldman Sachs (Mar 31), Bridgewater (Mar 19), Morgan Stanley (Apr 3). TD Securities (Mar 23), UBS (Apr 2), Citi (Apr 3).
3. From Citibank (Apr-3), Morgan Stanley (Apr-3)
Other sources: BEA, (historical data), Oliver Wyman analysis

© Oliver Wyman                                                                                                                                                                                        30
Last updated: 4/6/2020

      UNEMPLOYMENT TO GO TO ~15% AFTER LARGEST JOBLESS CLAIM IN HISTORY
      Back in January, unemployment was 3.6% in January, the lowest since 1969

      Initial Jobless Claims – 1971 to 2020
      Thousands of claims (US)
                                9,000

                                8,000

                                7,000                                                                                                                                                                                                                                                  Current:
Initial jobless claims (000s)

                                                                                                                                                                                                                                                                                        6,700
                                6,000

                                5,000

                                4,000

                                3,000

                                2,000

                                1,000

                                   0
                                    Jan-70
                                             Jan-72
                                                      Jan-74
                                                               Jan-76
                                                                        Jan-78
                                                                                 Jan-80
                                                                                          Jan-82
                                                                                                   Jan-84
                                                                                                            Jan-86
                                                                                                                     Jan-88
                                                                                                                              Jan-90
                                                                                                                                       Jan-92
                                                                                                                                                Jan-94
                                                                                                                                                         Jan-96
                                                                                                                                                                  Jan-98
                                                                                                                                                                           Jan-00
                                                                                                                                                                                    Jan-02
                                                                                                                                                                                             Jan-04
                                                                                                                                                                                                      Jan-06
                                                                                                                                                                                                               Jan-08
                                                                                                                                                                                                                        Jan-10
                                                                                                                                                                                                                                 Jan-12
                                                                                                                                                                                                                                          Jan-14
                                                                                                                                                                                                                                                   Jan-16
                                                                                                                                                                                                                                                            Jan-18
                                                                                                                                                                                                                                                                     Jan-20
                                                                                                                                                                                                                                                                              Jan-22
                                                                                                                                                         Recession

      Source: US Department of Labor

      © Oliver Wyman                                                                                                                                                                                                                                                                          31
Last updated: 4/6/2020

PROJECTIONS FOR THE U.S. ASSUME A RETURN TO PRE-COVID LEVELS BY LATE-2021
We continue observing downward adjustments: as of last week, the expectation was to recover by Q2 2021

U.S. Real GDP relative to Q4 2019 (100)
Estimates as of Apr 31
          Q4 2019 = 100
 100
   99
   98
   97
   96                                                                                             96
   95                                                                                                    95
   94                                                                                                   95
   93
   92
   91
   90                                                         91
   89
   88
                                                              88
   87
      Q4                          Q1                         Q2                       Q3                Q4           Q1     Q2                  Q3
     2019                        2020                       2020                     2020              2020         2021   2021                2021

                                                                     Goldman Sachs          Morgan Stanley    JP Morgan

1. Goldman Sachs (Mar 31), JP Morgan (Apr 3), and Morgan Stanley (Apr 3) forecasts

© Oliver Wyman                                                                                                                                   32
Date: 03/20/2020

IMPACTS ARE UNEVEN ACROSS INDUSTRIES
Highest impacts on industry-level GDP are generally expected in industries that require (or are strongly linked)
to in-person consumption

Bubble size represents contribution to U.S. GDP

    Large Negative Shock                           Moderate Negative Shock                 Modest Negative Shock         Positive shock
               Up to -90%                                         Up to -50%                     Up to -20%                Up to +20%

                                                                                                           Finance,
              4      Retail trade                                11        Manufacturing          21       Insurance,       12       Government
                                                                                                           RE, Rental
                                                                                                          Professional
              3     Transportation                                6      Wholesale Trade          13                         7      Health Care
                                                                                                          services

              1 Entertainment                                     4     Construction              5     Information          2 Utilities

                                                                                                                               General
                                                                       Food/Drinking
              1 Accomodation                                      2                               2    Other services        1 Merchanside
                                                                       places
                                                                                                                               Stores

                                                                  2 Mining                        1 Agriculture              1 Food &
                                                                                                                               Beverage Stores

                                                                                                  1 Education

Sources: BofA Global Research, Goldman Sachs Economics Research, Oliver Wyman analysis

© Oliver Wyman                                                                                                                                  33
Last updated: 4/6/2020

LATEST GDP ESTIMATES IN SELECT REGIONS
The escalation of COVID-19 crisis has lead to significant downward revisions in GDP forecasts globally

Consensus 2020 Real GDP Growth Forecasts, Nov 2019 1 vs Apr 20202
% growth YoY, median

                       Global                                    US                                   U.K.                                  Euro                                  China

 8%
                                                                                                                                                                             5.7%
 6%

 4%                2.9%
                                                          2.0%
 2%                                                                                             1.0%                                   1.0%                                             1.3%

 0%

-2%                          -1.3%
-4%                                                                                                                                              -2.8%
                                                                                                          -3.7%
-6%
                                                                    -6.0%
-8%

                                                                2020 est. (in Nov 2019)                            2020 est. (from Apr-6, 2020)
1 Source: OECD.
2. Sources: Morgan Stanley (Apr 3), Bank of America (Apr 2), Oxford Economics (Mar 24), Bridgewater (Mar 19), UBS (Apr 2), Goldman Sachs (Mar 31), JP Morgan (Apr 3). GDP growth forecasts obtained as the
median of estimates.

© Oliver Wyman                                                                                                                                                                                               34
04
RESILIENCE OF WHOLESALE BANKS
Panelist: Dylan Walsh
OUTLOOK FOR WHOLESALE BANKING

Key takeaways from our annual report

1. Volatility in the financial markets will provide a welcome boost to industry revenues and earnings, but the effects
   will be short-lived and structural headwinds facing the business will soon return
2. Credit losses will be a major factor in the severity of the crisis, with the potential for $350BN+ in losses across the
   corporate and investor client base
3. Earnings are at significant risk - an industrywide revenue shock of 15-20% in 2020 would wipe of the equivalent of
   10 quarters of earnings across the sector without significant action
4. Flexibility to defend earnings is limited in the near term - while capital positions are robust, the industry is
   structurally less profitable and the cost base is less flexible entering this crisis than the last
5. Change is long overdue - this crisis may be the catalyst for deep, structural change that will allow wholesale banks to
   address some of the fundamental challenges facing their business

 The scenarios underpinning our outlook and the actions we believe CIB businesses must take to
 respond are detailed in our Outlook for Wholesale Banking report
© Oliver Wyman                                                                                                               36
INDUSTRY REVENUES MAY DECLINE 15-20%

CIB Revenue Forecasts
Revenues before provisions and writedowns, $BN
                                                                          Deep Recession                                          Recession                                       Rapid Rebound

                     456         458                                                                                                                                          454          465             460
                                              448                                                                                       439          448
                                                                                                 424                       412
      Lending        70           70                                                                                                                                           71           71             72
                                               68                                                                                        71           71
                                                                        375          379          69
                                                                                                                            71
           GTB       91           95                                     67          65                                                                                        88           92             94
                                               95                                                                                        84           87
                                                                                                  83
                                                                                                                            86
Sec. Services        47           50                                     81          80                                                               45                       46           48             50
                                               49                                                                                        43
                                                                                                  44
                                                                                                                            43
            IBD      82                                                  42          41                                                  71           79                       72           77             80
                                  81           78                                                 74                        57
                                                                         54          59
      Equities       59                                                                                                                  56           55                       63           58
                                  63           56                                                 49                        58                                                                             58
                                                                         40          46
        Credit       36                                                                                                     17           39           37                       28           43             34
                                  30           33                        15          19           38

        Macro        71           68           68                        76          69           66                        80           75           74                       85           75             73

                    2017        2018         2019                      2020         2021         2022                     2020         2021         2022                      2020        2021         2022
 Delta YoY                                                             -16%          1%         +12%                       -8%          +6%         +2%                       +2%          +2%             -1%
 Trough (YoY)                                                                 Q4 2020 -25%                                       Q3 2020 -13%                                       Q2 2020 -12%

1. Lending represents net lending revenues generated by global CIB divisions from vanilla lending and structured finance activities ; market size of 135BN when incorporating revenue from local players
Source: Oliver Wyman analysis, Coalition proprietary data

© Oliver Wyman                                                                                                                                                                                                   37
BANKS HAVE LIMITED OPTIONS TO REDUCE COSTS QUICKLY

The Variable Cost Illusion                                              •   75-80% of costs are fixed today. The fixed
Composition of CIB Cost Base, 2019                                          cost base has risen over time as banks have
                                                                            (a) optimized variable spend and (b) added
           Other        FO Comp                                             costs to support critical infrastructure, risk
                                                                            management, and controls.

                   65                        5-10
Finance
                                                                        •   Immediately flexible spend (5-10%) is
Risk                                                                        limited to incentive comp, discretionary
                                                                            spend (tech & travel), professional fees,
                                                                            and limited headcount reductions – this
Ops                                                                         compares to 20-25% entering the GFC.

                                                                        •   More (25-30%) can be achieved with time
          Tech           FO Non-Comp                                        to invest in automation, infrastructure
                                                                            rationalization, workforce modernization,
                                                                            but none of these efforts can be achieved
                                                                            in less than 12 months.
       Composition of Spend                   Flexible Spend
  65% of industry spend is              We find that only 5-10% of
composed of front office and           spend can be exited within 12
   other spend today - all             months vs. 20-25% in the 2007-
 superficially variable costs               2009 financial crisis

© Oliver Wyman                                                                                                          38
THIS COULD LEAVE THE INDUSTRY WITH NEGATIVE RETURNS IN 2020

Wholesale Banking industry RoE
2015 – 2022(e)
                                                                                                                                                                          Through-the-cycle RoE
                                                                                        Forecast RoE over three scenarios1                                                  for each scenario2

                                                             Deep recession                                 Recession                           Rapid rebound

                                                                                                                                                     10-11%
                                                                                                                       10-11%                                 10-11%
            10%       10%       10%                                                                                                                                                          9-10%
  9%                                      9%
                                                                                                               8-9%                          8-9%                                     8-9%
                                                                                 7-8%

                                                                                                                                                                              4-5%

                                                                       1-2%
                                                           negative
HOW DOES THIS COMPARE TO PRIOR CRISES?

Characterisation of past recessions
                                Length                               Depth                                  Severity                        CIB Returns on Equity
                                Time (in quarters) until earnings    Total industry earnings in the worst   Earnings lost (in no. of pre-   Returns on equity delivered by CIB
                                returned to pre-recession levels     quarter as % of pre-recession          recession quarter earnings)     divisions over the 12m after the
                                                                     earnings                               during recession                downturn hits

  Rapid rebound                        2-3Q                                               -50%                0.5-1Q                                      8-9%

  Recession                                       6Q                               -150%                             5-6Q
A CATALYST FOR CHANGE?

Lever                   Context                                   Actions

Business Model Shifts   Despite the near-term focus on the        We see 3 attractive opportunities for business model shifts that can
                        pandemic response, wholesale banks        drive growth and improve economics for CIB:
                        face structural headwinds in their core
                                                                  • Optimization of the corporate banking service model
                        business. Without action, revenue and
                        economics will continue to erode.         • Redefinition of the institutional sales & trading service model
                                                                  • Proactive support for the transition to a cleaner economy

Operating Leverage      CIB businesses have limited room for      We estimate that only 5-10% of the industrywide cost base is truly
                        maneuver in a stress scenario, with       variable today (vs. >20% in the GFC). This calls for sustained
                        structurally lower profitability and      investment in operating leverage in two areas:
                        higher fixed costs today than in 2008.    • Focused optimization (5-10% of costs, 1-year horizon)
                                                                  • Structural changes (15-20% of costs, 3-5 year horizon)

Structural Change       $50BN of equity value has been            The evolution of the wholesale banking service provider ecosystem
                        created by third-party providers to the   presents an opportunity for CIB businesses to (a) move costs out of
                        industry over the last 5 years.           core operations and (b) participate in the equity upside as the role
                                                                  of banks in this ecosystem is redefined.

Consolidation           Over the past 10 years, a “resilience     Consolidation may be the only path to build resilience for some CIB
                        gap” has emerged between the global       businesses, with Europe at the center of the storm.
                        powerhouses and legacy full-service
                        banks - scale is the key factor.

© Oliver Wyman                                                                                                                           41
05
CARES IMPACT ON SMALL BUSINESS LENDING
Panelist: Vivian Merker
PAYCHECK PROTECTION PROGRAM
The CARES Act provided $349 BN in funding to small businesses in the form of SBA-Guaranteed forgivable loans
for payroll and certain other expenses

Paycheck Protection Program key dates and timelines

                        Major
   CARES                changes                                          Fed announces facility
      Act               to PPP                 Program                   to provide term financing                    End of covered period                     End of
   Passes               details                goes live                 backed by PPP loans                          to extend loans                           loan term

          3/27 3/31                 4/2 4/3                           4/6                                           6/30                                  2 years from
                                                                                                                                                           origination

                                                                                       Origination
                                                                                                     Loan payments are deferred for 6 months
                                                                                                     8 weeks post-origination
                                       Major changes
                                       to PPP details
                                       Go-live parameters                                                                          Forgiveness can be requested on payroll
                                                                                                                                   and certain other expenses1
                                       • Loans up to $10 MM
                                                                                                                                   incurred during 8 week period from
                                       • 1% interest rate                                                                          loan origination
                                       • Lender compensation from SBA of 1–5%
                                       • 100% guaranteed by SBA
                                       • No collateral or personal guarantees
                                       • Mainly focused on businesses with
                                         fewer than 500 employees

1. Includes: Payroll, mortgage interest, rent, and utilities; 75% must be used for payroll

© Oliver Wyman                                                                                                                                                               43
PAYCHECK PROTECTION PROGRAM
New challenges are mounting as the program gets underway

Lenders are rapidly resolving the go-live challenges                Now attention is shifting to new priorities

           Deciding whether to participate and who to serve                 Providing businesses with equitable access to funding

           Communicating with potential applicants                          Preventing fraud and compliance issues

                                                                            Planning and delivering a smooth loan
           Setting up a process to accept and review applications
                                                                            forgiveness process

                                                                            Establishing a strategy to help businesses to get back
           Transmitting applications to the SBA
                                                                            on their feet

© Oliver Wyman                                                                                                                       44
READ OUR LATEST INSIGHTS ABOUT COVID-19 AND ITS GLOBAL IMPACT ONLINE

Oliver Wyman and our parent company
Marsh & McLennan (MMC) have been monitoring
the latest events and are putting forth our perspectives
to support our clients and the industries they serve
around the world. Our dedicated COVID-19 digital
destination will be updated daily as the situation evolves
                                                             Visit our dedicated COVID-19 website:
                                                             https://www.oliverwyman.com/coronavirus

© Oliver Wyman                                                                                         45
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expressly indicated. Public information and industry and statistical data are from sources we deem to be reliable; however, we make no representation as to the
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The opinions expressed in this report are valid only for the purpose stated herein and as of the date of this report. No obligation is assumed to revise this report to
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