We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe

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We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
taxi.eu portrait

We digitalize
the taxi industry

      The taxi app for Europe
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
Welcome!
Short waiting times and excellent service are the most
important things for our customers.

In a global world transport systems must always work
reliable. We face these challenges and offer mobile
solutions for easy and quick taxi dispatches.

We take the traditional taxi business and connect their
quality structures with new digital possibilities.

Due to the vast number of taxis we provide, there is
currently no other company comparable to us that offers
anywhere near our reliable availability.

Our aim is to make our passengers more happy than they
were before they took a ride with us.

We wish you an inspiring read.

Hermann Waldner and Michael Weiss
Chief Executive Officers
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
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    Company portrait                                                                        COUNTRIES
                                                                                            Austria
                                                                                            Belgium

                                                                                                       140
                                                                                            Czech Republic
    The Europe-wide taxi app                                                                Denmark
                                                                                            France
    Mobility is a decisive factor in a globalised world.                                    Germany
    People want to get from one place to another in                                         Greece
    a reliable way in the busy cities as well as in rural                                   Ireland
    areas.
                                                                                            Luxembourg
    taxi.eu offers its customers a customised taxi
    service. The taxi.eu app is based on the software
    of the fleet management system provider fms
                                                                                            Netherlands
                                                                                            Switzerland      CITIES
    Systems GmbH and integrates the service offerings
    of the partner dispatch centres into the dispatch
    system. As a founding member of the «IRU Global
    Taxi Service Quality Network» (GTN) and the
    «Deutsche Taxi-Netzwerk» (DTN), taxi.eu puts itself
    behind adhering to legal standards for customers
    within the taxi industry.

                                                                62.500      Taxis

    Philosophy

    Our slogan «We digitalize the taxi industry» reflects
    an individual mobility service, the best customer

                                                                195.000
    comfort and highest vehicle density. The basis for our
    successful cooperation is trust.

                                                                                     180million
    The cooperation between taxi dispatch centres is the              Taxi drivers
    basis for a strong partnership. Regardless of which
    partner country a customer is located in, they can
    always rely on standardised passenger transport
    which meets the insurance and official ­requirements
    of the relevant country. With the digitalisation of the
    traditional taxi arrangement service, we offer the
    option of flexible ordering options and cashless
    payment methods.

                                                                  4.223
    Our customers reach the taxi.eu call centres 24/7.
    No other taxi app offers this kind of service. True to
    our guiding principles «We digitalize the taxi industry»,
    we offer our customers an individual, safe and               Places in Europe
    comfortable service every day.
                                                                                      DISPATCHED TRIPS IN ONE YEAR
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
6
    Company history                                          2011                                            2015
                                                           • Eurocab meeting in Berlin                       • Cooperation with PayPal
                                                           • Hermann Waldner suggests his vision of a        • Introduction of ­mobile payment
                                                             collective taxi app for Europe

                                                             2012                                            2016
                                                           • Hermann Waldner, chief executive officer of     • Interconnection with eCab in:
                                                             Taxi Pay GmbH, and ­Michael Weiss, owner of       - France
                                                             FMS GmbH, founded fms Systems GmbH in             - Great Britain
                                                             2012 under the trade name taxi.eu                 - India
                                                           • Joint advertising concept with Toyota             - Ireland
                                                           • Cooperation with the «Deutscher Taxi              - Canada
                                                             und Mietwagenverband e.V.» (BZP) for a          • Sheduling of a network e ­ xtension with the IRU
                                                             nationwide app arrangement in Germany             ­Global Taxi Network in the U.S.A. and Australia

                                                                                                             2017
                                                             2013                                            • Completely newly developed app with
                                                                                                               revised design
                                                           • Planning the cooperation with various           • Apple Maps Driving Service Integration
                                                             system providers in Germany in cooperation        and Siri Integration
                                                             with the BZP                                    • Amazon Alexa Skill
                                                                                                             • Product expansion with Shared Taxi

                                                             2014                                            2018
    The biggest taxi network
    in Europe                                              • Establishment of the Global IRU Taxi Service    • Cooperation with Apple Pay
                                                             Quality Network (GTN)                             and Amazon Pay
    taxi.eu was founded in 2012 as the largest associa-    • Founding members:                               • New development of the business
    tion of European taxi companies on the basis of 50       taxi.eu, eCab and the ­International Road         customer portal for major customers
    years’ expertise and experience in arranging taxis       ­Transport Union (IRU)

                                                                                                             2019
    and in software development for fleet management.      • Implementation of the German
                                                              Taxi Network (DTN)
    The background for the idea to develop a taxi          • Announcement: Alliance between taxi.eu
    ordering app for Europe was the aspiration of Taxi        and eCab (eCab is an association of local
    Pay GmbH and FMS GmbH to integrate the rapid              taxi companies (eCab Alliance) in France and   • Integration into Google Maps
    development of technological trends into traditional      embedded in TAXIS G7, a leading European       • Cooperation projects with public transport
    taxi arrangement and to create a standardised             provider. This is the largest transport          in Vienna, Leipzig, Hamburg, Berlin and
    ordering system.                                          operator in France).                             Wuppertal
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
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    taxi.eu app                                                                                                                                                                      ORDER AROUND
                                                                                                                                                                                         THE CLOCK
                                                            Order your taxi all over Europe                              Functions

                                                            With taxi.eu you can travel individually, safely and     •   Intuitive handling
                                                            comfortably in 11 countries and more than 140 cities.    •   Automatic positioning via GPS
                                                                                                                     •   Live tracking of the approaching vehicle
                                                            The extremely high vehicle coverage with more than       •   Integrated fare calculator
                                                            65,500 connected vehicles results in short waiting       •   Push up notification on the display
                                                            times.                                                       upon arrival of the taxi
                                                                                                                     •   taxi.eu payment function
                                                            Thanks to the taxi.eu payment function, it is possible       (PayPal, Apple Pay, credit and customer cards)
                                                            to pay a taxi at any time, even if there is no cash      •   Comfortable order and billing summary
                                                            available, e.g. after a party or an intensive shopping   •   Immediate or advance order
                                                            tour.                                                    •   Countless individual ordering options
                                                                                                                     •   24 hour service hotline
                                                            And at peak times, the customer simply orders past       •   Journey and driver rating
                                                            the telephone queue.

                                                                                                                                                                     Mobile Payment
                                                                                                                                                                     The new in-app payment function enables fast and
                                                                                                                                                                     convenient cashless payment with credit or customer
                                                                                                                                                                     cards. Payment systems such as PayPal, Amazon Pay
                                                                                                                                                                     and Apple Pay can also be used.

                                                                                                                                                                     Taxi Sharing
                                                                                                                                                                     This allows several passengers with start and destination
                                                                                                                                                                     addresses on a similar route to share a taxi. The app then
                                                                                                                                                                     calculates the proportionate fares for the customers. This
    Individual taxi booking                                                                                                                                          makes the journey cheaper for each user.

    The taxi.eu app offers customised taxi services for
    every situation. Regardless of whether a multilingual
    driver is desired, or a limousine, or whether it is                                                                                                              Telephone Service
    necessary to take the family pet or a child seat.
    With taxi.eu the customer is always in good hands.                                                                                                               Our customers reach the taxi.eu call centres 24 hours a
                                                                                                                                                                     day, 7 days a week. If you ever need a taxi in a city that is
                                                                                                                                                                     not yet connected to our automatic app ordering system,
                                                                                                                                                                     the phone number of the local taxi centre will appear
                                                                                                                                                                     on the display. The central office will advise you on all

                  FREE                                                                                                                                               questions concerning taxi ordering.

                  DOWNLOAD
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
Germany                                                                   Austria       Czech                   Ireland
Aachen                  Freiburg              Ludwigsburg    Trier        Bad Voeslau   Republic                Dublin

Ahrensburg              Friedrichshafen       Lörrach        Ulm          Eisenstadt    Prague

Aschaffenburg           Gaggenau              Lübeck         Waiblingen   Graz                                  Luxembourg
Augsburg                Gelsenkirchen         Lüneburg       Wedel        Linz          Denmark                 Luxembourg

Baden-Baden             Gernsbach             Mannheim       Wiesbaden    Pasching      Bronderslev

Berlin                  Göppingen             Muggensturm    Witten       Salzburg      Copenhagen              Netherlands
Bielefeld               Göttingen             Munich         Wolfsburg    Schwechat     Kastrup (CPH Airport)   Amsterdam

Bitterfield             Hagen                 Münster        Wuppertal    Villach       Skagen

Bochum                  Halle (Saale)         Neumünster     Würzburg     Vöcklabruck   Frederikshavn           Switzerland
Boeblingen              Hanau                 Neuss          Zwickau      Wels                                  Basel

Bonn                    Hamburg               Neu-Ulm                     Vienna        France                  Brugg

Brunswick               Hanover               Norderstedt                               Bron                    Chur

Bremen                  Heidelberg            Nümbrecht                   Belgium       Lyon                    Geneva

Bremerhaven             Ingolstadt            Nuremberg                   Antwerp       Paris                   Kloten

Buxtehude               Kaarst                Offenbach                   Boom          Vénissieux              Lausanne

Celle                   Karlsruhe             Pforzheim                   Brussels      Villeurbanne            Renens

Chemnitz                Kiel                  Pinneberg                   Deurne                                St. Gallen Winterthur

Darmstadt               Kleinmachnow          Pirna                       Ghent         Greece                  Zurich

Dortmund                Krefeld               Potsdam                     Kortrijk      Athens

Dresden                 Cologne               Rastatt                     Kuurne

Duisburg                Königs Wusterhausen   Rostock                     Zavente

Düsseldorf              Kuppenheim            Rüsselsheim

Erfurt                  Laatzen               Saarbrücken

Essen                   Langenhagen           Schenefeld

Falkensee               Leinfelden-           Schoenefeld
                        Echterdingen
Fellbach                                      Schwanewede-
                                              Beckdorf
Filderstadt             Leipzig

Frankfurt on the Main   Lingen (Ems)          Stuttgart                                                  The taxi app for Europe
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
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     Sponsoring

     Vienna

     taxi.eu is a international brand with europe-
     an flair
     It was certainly a pleasure for us, presenting our
     taxi.eu-app as «modern and cosmopolitan» to          Munich             Athens
     the European audience during the 2015 edition
     of the Eurovision Song Contest. It was a proud
     moment reflecting our hard work and organising
     a shuttle service for the biggest and most popular
     music event in Europe. We‘ve delivered a perfect
     organisation and showcased our possibilities as a
     network of taxi dispatch centres in front of
     500 million spectators.

                                                                   Antwerp            Hamburg
                                                          Berlin
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
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     Sponsoring              Berlin
                             Promotion Eurovision Song

     Athens                  Contest 2015 in Vienna

     MAD Video Music
     Awards 2015 in Athens
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
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     Media response                                                                                                                              The most prestigious award for medium-sized companies

                                                                                                                                                 This is the most coveted business award in Germany. The prize, first
     Innovation is very important                           A life-saver. The order process                                                      awarded in 1994, honours outstanding companies and personalities of
     and modernisation cannot                               is much faster than via                                                              German medium-sized enterprises in the following categories among
                                                                                                                                                 others: Responsibility for the region, innovativeness, creation of high-qua-
     be stopped. That’s why I                               hotline, 100% reliable and                                                           lity employment opportunities. The nominees can look forward to being
     am happy to know that the                              the name of the driver is also                                                       counted among the most future-oriented medium-sized companies in
     taxi industry is getting on                            communicated; this way                                                               Germany.
     board, for example with the                            nobody can steal your taxi.
     international app taxi.eu                                                                                                                    FINALIST // 2012
     State Secretary of the Belgian Liberal Party           Elle Online. The best apps for Fashion                                                AWARD WINNER // 2013
     Vlaamse Liberalen en Democraten VDL                    Week
                                                                                                                                                  NOMINATION // 2015

     Publications                                                                                                 The app in tests
                                                            Forbes Magazine // Uber wants to conquer the
     New York Times // We welcome fair competition          world, but these companies are fighting back           Vergleich.org // Conclusion: With the largest
     and a level playing field for all market participants                                                         vehicle density and quickest reaction times, taxi.
                                                                                                                  eu calls the taxi most reliably.

                                                                                                                  Connect // The user interface is good, the app is
     Reuters // The ruling drew praise from other           Die Welt // This is how taxi centrals equip against   structured clearly and intuitive.
     industry groups including taxi.eu                      the Uber-power

                                                                                                                  express.de // The taxi.eu app has the greatest
     WirtschaftsWoche // The tenacious battle               Elle Online // The best apps for Fashion Week         vehicle density and quickest reaction time.
     fought by taxi apps

     Süddeutsche.de // Taxi operators found interna-                                                              Computer Bild // The user-friendly app boasts
     tional app network                                     N24 // The most important thing is that the           diverse ordering options. The order and pickup
                                                            passenger is safe – Interview with Hermann            worked in all cases.
                                                            Waldner
We digitalize the taxi industry - taxi.eu portrait - The taxi app for Europe
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     Business objectives

                                                                            We take the traditional taxi business
                                                                            and combine its quality structures
                                                                            with new digital possibilities.

                                                                            Hermann Waldner, founder of taxi.eu

                    Global networking                                       Competitiveness of the taxi trade

                    taxi.eu operates continuously in conjunction with       Building on the fundamentals of the traditional taxi
                    its partners for the creation of a global network to    trade, we promote the area-wide dissemination of
                    protect the taxi industry.                              highly innovative service concepts with our ordering   Partner of taxi.eu
                                                                            app.

                    Uniform standard of quality                             In contrast to the conventional taxi-booking apps
                                                                            we offer everyone a suitable ordering portal.
                    As a founding member of the «IRU Global Taxi
                    Service Quality Network» (GTN) and the «Deutsche        Regardless of whether our customers prefer to
                    Taxi-Netzwerk» (DTN), taxi.eu supports the further      order via telephone, online or via our taxi.eu app.
                    development of European quality standards in            Due to the unique visionary management which is
                    passenger transportation.                               characterised by long-term experience, responsibili-
                                                                            ty and expertise and the implementation of a
                    The standards of the «IRU Global Taxi Service           future-oriented technology, taxi.eu is consolidating
                    Quality Network» (GTN) and the «Deutsche                its effective, sustainable quality advantage.
                    Taxi-Netzwerk» (DTN), manifest the service demands
                    of the taxi trade.                                      This way taxi.eu provides the taxi industry with
                                                                            a strong market position and a high degree of
                    Through the integration of these strong partners, the   competitiveness.
                    quality standard, the safety of customers and the
                    protection of the industry is consolidated.

                    Eco-drive taxis

                    taxi.eu supports the use and dissemination of
                    energy efficient and environmentally friendly taxis.
                    Our customers are already benefiting from our
                    numerous offers of different ecological driving
                    types.
fms Systems GmbH            CEO, Managing Director   Press
Hietzinger Hauptstraße 33   Michael Weiss            Hermann Waldner
A-1130 Vienna               Hermann Waldner          presse@taxi.eu

fms Systems GmbH            +49 30 20 20 21 101
Branch Office Berlin        info@taxi.eu
Persiusstraße 7             www.taxi.eu
D-10245 Berlin

March 2019
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