VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens

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VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
01 HIGHLIGHTS             INPUT MODALITY       1

     NO. 1 • APRIL 2020

     VW GOLF 8
     Infotainment Summary
     New standards meet proven Golf feeling.
     Is less really always more?

         FEEL FREE TO SHARE
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
01 HIGHLIGHTS              INPUT MODALITY                                                                                                                         2

           VW Golf 8
           The digital cockpit in the new Golf 8 comes with a high-resolution         Pushing the Touch Slider works quite reliably while it takes some
           10.25-inch color display in the instrument cluster and a 10.25-inch        getting used to the sensor’s reaction and the resulting gesture control.
           color display in the head unit. With the optional Head-up Display,         We Connect‘s online service is included by default. By using a mobile
           the windshield of the Golf 8 even becomes a projection surface             phone app, the driver can, for instance, check the range, open the doors,
           where speed, assistance system information or navigation                   display the parking position or activate the parking heater. If, by any
           instructions can be displayed.                                             chance, you happen to have several Golf 8 models in your garage,
                                                                                      simply upload your profile in the cloud and store certain vehicle
           In addition, the Golf also offers an optional voice control system         settings. You can then effortlessly access them in every new Golf 8.
           which tries to catch up with competitors such as the Mercedes-Benz
           A-Class. The assistant, which can be activated with a simple „Hey VW“      With the help of the Alexa app, you can even operate your smart
           or „Hey Volkswagen“, undergoes a continuous learning process and           Home while on the move and, for example, turn on the heat so
           also understands free speech like „I‘m cold“. The We Connect Plus          you come home to a cozy and warm living room. In short,
           online voice control is even better at understanding the driver’s needs.   with the new Golf 8 you can do much more than just drive a car.

           A definite eye-catcher is the Touch slider used for climate control,       In the following report we will go into more detail about the
           which was already presented in the Seat study el-Born.                     various features, displays and input modalities.

                                                                                       CAR OVERVIEW
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
01 HIGHLIGHTS   INPUT MODALITY                                                                                                       3

                           HOW TO USE THIS REPORT?

                   This report is clickable. It contains numerous links to videos and photos on our infotainment database screens.

                             Simply click on the underlined words and watch the related videos in your screens account.

                                        If you don‘t have one, you can use this key to gain restricted access:

                                 256N2-FH569-2TYR8-YMU4A-9JM89

                                                       Have fun exploring the new VW Golf 8.
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
01 HIGHLIGHTS               INPUT MODALITY                                                                   4

    Gestic Input
    In the new Golf 8 the driver can make a lot happen with a small gesture.

    Assessment

           Input Modality                                                                    Specification
          Natural Speech Recognition                                                        Upcoming Cars
           Gestic Input                                                                      Contact Info
                                                                        Instrument Cluster
          Touch slider

                                                                        Head Unit

                                                                        Controls
                                                                       Segment Comparison
                                                                        Steering Wheel
                                                                        Control Center
                                                                        Touch slider

    
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
INPUT MODALITY                                                                                                               5

Natural Speech Recognition
The Golf also offers an optional voice control system which tries to catch up with competitors such as the Mercedes-Benz A-Class. The assistant,
which can be activated with a simple „Hey VW“ or „Hey Volkswagen“, undergoes a continuous learning process and also understands free speech
like „I‘m cold“. We Connect Plus online voice control is even better at understanding the driver’s needs.

Assessment

    Common concept meaning the user knows this kind of system
     from „Hey Mercedes“ and „Hello BMW“.

    The driver can use his voice to control the radio, telephone,
     navigation and air conditioning.

    Noteworthy is the recognition of the driver and the passenger as
     separate speakers. Depending on the speaker’s position the system
     either increases the driver or the passenger area temperature.

    Even though the system seems systematically structured, there is
     only a minimal improvement to previous systems. The online voice
     control is simply part of the optional We-Connect-Plus package.                                             SPEECH OVERVIEW
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
01 HIGHLIGHTS                  INPUT MODALITY                                                                                                       6

    Natural
     Gestic Input
            Speech Recognition
    It only
       In addition
            needs ato“Hey
                      the natural
                          Volkswagen“
                                  speechtorecognition
                                           activate voice
                                                      in the
                                                          control
                                                             new Golf
                                                                  and interact
                                                                      8 the driver
                                                                               withcan
                                                                                    themake
                                                                                       Golf. use of gestic input. It does take some practice to
        learn how the sensors react. Still, once you have gotten the hang of it you can use it to switch pages in the menu and operate the radio.

    Assessment
     Assessment

     Common  concept
         The user      meaning
                  can move     thethe
                           around  user knows
                                      main    this
                                           menu    kind
                                                 and    of system
                                                      various     from
                                                              submenus
          „Hey
             toMercedes“
               switch the [Link
                           radiozu Video]songs,
                                 station, and „Hello BMW“ [Link zu Video].
                                                or photos.

     TheThe
           driver can use
               position   his
                        and   voice
                            head    to orientation
                                  unit control the towards
                                                   radio, telephone,
                                                             the driver ensures
          navigation and air conditioning.
             good accessibility to the gestic input.

    
        Noteworthy is thetorecognition
            The gestures     control theof the driver
                                         Discover  Proand
                                                       arethe passenger
                                                           right-to-left   asleft-to-right,
                                                                         and
          separate speakers.
             top-to-bottom   Depending
                           and         on thesingle
                               bottom-to-top, speaker’s
                                                    handposition theInsystem
                                                         gestures.     comparison
          either increases
              to the gesturethe driverinorthe
                             control       theBMW
                                               passenger area
                                                   X7 there    temperature.
                                                            is no substantial additional
             value as opposed to interacting with the system via touchscreen.
          However the system seems systematically structured, there is just an

     minimal improvement
          The detection      to previous
                        of gestures  oftensystems.
                                           requiredThe online
                                                   several    voice control
                                                           attempts.
          is just part of the
              Therefore,  the optional We-Connect-Plus
                              input modality            package. as deficient.
                                             should be classified
                                                                                                                              GESTIC OVERVIEW
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
INPUT MODALITY                                                                                                                  7

Touch slider
A highlight regarding the interaction via touch input is the so-called Touch slider which is located directly next to the head unit and has already
been presented in the Seat study el-Born.

Assessment

    By tapping and sliding across the different areas the temperature,
     the audio settings and the screensaver function can be adjusted.

    Therefore, there is no need to click through several submenus.
     This interaction is unique and not comparable to any other
     interaction concept we have analyzed in 21 vehicles on screens.

    It takes some time to get used to operating the Touch slider while driving.
     Since there is no haptic feedback, it is particularly difficult to find the
     right position for your finger without looking at the Touch slider.

    It takes several swipes to set the temperature from the lowest to
     the maximum temperature. Compared to an ordinary temperature
     scroll wheel it is no improvement in terms of the usability.                                                   TOUCH SLIDER OVERVIEW
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
INSTRUMENT CLUSTER                   HEAD UNIT               CONTROLS                                     8

Overview
The instrument cluster can be configured individually. With just a few clicks it transforms from the classic display with speedometer
and rev counter into a combination of navigation map and media display. Alternatively, the IC can present relevant information about
the assistance systems. The instrument cluster can be configured individually.

Display Size      Instrument Cluster (Digital Cockpit)   10, 25“       IC OVERVIEW
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
01 HIGHLIGHTS                         INSTRUMENT CLUSTER
                              INPUT MODALITY                                   HEAD UNIT               CONTROLS            9

    Natural
     Features
            Speech
              & Content
                   Recognition
                        Distribution
    It only
       The needs
            majority
                  a “Hey
                     of theVolkswagen“
                            different elements
                                         to activate
                                                 is arranged
                                                      voice control
                                                              in theand
                                                                    firstinteract
                                                                          third of with
                                                                                   the infotainment
                                                                                        the Golf.   system architecture.
        The last elements to be operated are track playmodes in the audio feature.

    Assessment
     Features

     Consumption
        Common concept meaning the
                                Operat.
                                   user knows
                                        temp.sthis kind of system from
          „Hey Mercedes“ [Link zu Video] and „Hello BMW“ [Link zu Video].
                                      Navigation
        Avg. consumption
                                       Audio
     Distance/time
        The driver can use his voice to control the radio, telephone,
                                       Telephone
          navigation and air conditioning.
        Avg. Speed
                                       Speed
    
        Gear
          Noteworthy
             indicator is the recognitionAcceleration
                                          of the driver and the passenger as
          separate speakers. Depending on the speaker’s position the system
        Fuel gauge                      Compass
          either increases the driver or the passenger area temperature.
        Assistance systems              Destination info

          However the system seems systematically structured, there is just an

         minimal improvement to previous systems. The online voice control
          is just part of the optional We-Connect-Plus package.

          HMI-SITEMAP
VW GOLF 8 Infotainment Summary - New standards meet proven Golf feeling. Is less really always more? - Screens
INSTRUMENT CLUSTER                   HEAD UNIT                 CONTROLS                                                      10

Overview
There is no central push-turn control; the system is operated via the head unit touch screen, touch slider, gestic or by voice control. The tiles in
the head unit can be arranged individually with a long press. In addition, the driver can create shortcuts, for example, for the media menu or telephone.

Display Size      head unit (Discover Pro / MIB 3     10, 25“         HU OVERVIEW
01 HIGHLIGHTS                         INSTRUMENT CLUSTER
                              INPUT MODALITY                                 HEAD UNIT                CONTROLS                                              11

    Natural
     Features
            Speech
              & Content
                   Recognition
                        Distribution
    It only
       The needs
            majority
                  a “Hey
                     of theVolkswagen“
                            different elements
                                         to activate
                                                 is arranged
                                                      voice control
                                                              in theand
                                                                    firstinteract
                                                                          half of the
                                                                                   withinfotainment
                                                                                         the Golf.  system architecture and can be accessedby using
        a range of three up to six clicks. The elements of level 12 are part of an active navigation route in the navigation. The features are colorfully
        desigend with animations and a modern kind of design.

    Assessment
     Features

     Telephone
        Common concept meaning the
                                Background
                                   user knows this kind of system from
          „Hey Mercedes“ [Link zu Video] and „Hello BMW“ [Link zu Video].
        Radio/Media                   Help

     Navigation
        The driver can use his voice to
                                      Settings
                                        control the radio, telephone,
          navigation and air conditioning.
        Vehicle                        Legal
    
        App-connect
          Noteworthy is the recognitionAssisstance
                                        of the driversystems
                                                      and the passenger as
          separate speakers. Depending on the speaker’s position the system
        Users                           Climate
          either increases the driver or the passenger area temperature.
        Sound                           Park Menu
       However the system seems systematically structured, there is just an
     Shop                       Drive Modes
     minimal improvement to previous systems. The online voice control
          is just part of the optional We-Connect-Plus package.

          HMI-SITEMAP
INSTRUMENT CLUSTER                  HEAD UNIT                 CONTROLS                               12

Segment Comparison
With the so-called touch control centers right next to the head unit and the instrument cluster, as well as the Touch slider
to operate the temperature and the audio volume, VW presents an input concept with a reduced number of buttons.
But what does this mean in terms of numbers? In the end there is no crucial difference to the model of the same segment (Δ-2).
Nevertheless the Golf 8 appears more minimalistic than the A-class since most of the controls can be found on the steering wheel.
01 HIGHLIGHTS                         INSTRUMENT CLUSTER
                              INPUT MODALITY                                 HEAD UNIT                 CONTROLS                                                            13

    Natural
     Is less always
             Speechmore?
                    Recognition
    It only
       The needs
            Touch aslider
                     “Heynext
                          Volkswagen“
                              to the head
                                        to unit
                                           activate
                                                should
                                                    voice
                                                       be control
                                                          mentioned
                                                                  and as
                                                                      interact
                                                                         a newwith
                                                                               element
                                                                                   the Golf.
                                                                                        of a minimalistic appearance. However, less is not always more.
        Especially while driving it is much more difficult to regulate sound or the temperature by positioning the finger on the Touch slider and slide
        it in different directions as opposed to using a scroll wheel. Still, the Golf 8 shows that there is an innovative way to optically reduce the
        in-vehicle-infotainment controls and present new ways of interacting.

    Assessment

          Common concept meaning the user knows this kind of system from
    
          „Hey Mercedes“ [Link zu Video] and „Hello BMW“ [Link zu Video].

         The driver can use his voice to control the radio, telephone,
          navigation and air conditioning.

    
          Noteworthy is the recognition of the driver and the passenger as
          separate speakers. Depending on the speaker’s position the system
          either increases the driver or the passenger area temperature.

          However the system seems systematically structured, there is just an

         minimal improvement to previous systems. The online voice control
          is just part of the optional We-Connect-Plus package.
                 VW Golf 8 2020                                              Mercedes-Benz A-class 2019                                                  VW Touareg 2019
INSTRUMENT CLUSTER   HEAD UNIT          CONTROLS                                14

Steering Wheel

 Assistance system
                                                                                  IC Control Elements
 control elements
                                             Assistance system main switch

                                                                                   Steering wheel
                                                                                          heating
                                             Assistance system menu

                                                              Voice Control

                                                                  IC Views

Radio/ media controls                                                         Radio/ media controls
INSTRUMENT CLUSTER        HEAD UNIT   CONTROLS                          15

   Control Center

                                                                                  Climate Feature
Assistance system feature

                 Park Menu                                                   Drive Mode

                                      Hazard Lights
INSTRUMENT CLUSTER      HEAD UNIT   CONTROLS                       16

Touch slider

                     Driver temperature                 Audio volume

 Mute/Unmute
 Display on/off                                              Passenger temperature
SPECIFICATIONS                 UPCOMING CARS     CONTACT INFO                    17

Equipment Level
Life line

Display Sizes
Head Unit (Discover Pro / MIB 3)       10, 25“
Instrument Cluster (Digital Cockpit)   10, 25“

Software Version
1.9.2

Input Modalities
Touchscreen
Speech
Gestic

Application
We Connect App

                                                                 CAR OVERVIEW

Connectivity
01 HIGHLIGHTS              SPECIFICATIONS
                            INPUT MODALITY                 UPCOMING CARS                 CONTACT INFO                                        18

    NaturalASpeech
             new vehicle
                   Recognition
                         every three weeks
    It only needs a “Hey Volkswagen“
                           We have analyzed
                                     to activate
                                             overvoice
                                                  350 control
                                                       vehiclesand
                                                                andinteract
                                                                     selected
                                                                            with
                                                                              thethe
                                                                                  most
                                                                                     Golf.
                                                                                        interesting ones in terms of infotainment systems.
                           Currently we are providing a new vehicle in the database screens every three weeks. We will increase the
                           number of units as soon as we can offer vehicles, available on the American and Asian markets in addition
                           to the European market as well.

    Assessment

        Common concept meaning the user knows this kind of system from
    
        „Hey Mercedes“ [Link zu Video] and „Hello BMW“ [Link zu Video].

       The driver can use his voice to control the radio, telephone,
        navigation and air conditioning.

    
        Noteworthy is the recognition of the driver and the passenger as
        separate speakers. Depending on the speaker’s position the system
        either increases the driver or the passenger area temperature.

        However the system seems systematically structured, there is just an

       minimal improvement to previous systems. The online voice control      CW 24
        is just part of the optional We-Connect-Plus package.                  Mini Cooper SE
SPECIFICATIONS                UPCOMING CARS                 CONTACT INFO                            19

Feel free to contact our experts!
Do you have questions, suggestions, praise or criticism?

Do not hesitate to contact us! We spend almost 24/7 in the car and know (almost) everything about
infotainment systems. You wouldn‘t believe how motivated we are to share this knowledge with you.

                                                       Josina Formann
                                                       Head of Production
                                                       +49 (0)711 / 219 55 126
                                                       j.formann@screensstudio.com
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