Virtual, augmented, and mixed reality for defence and the public sector - 11 July 2019 - Deloitte
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Virtual, augmented, and mixed reality for defence and the public sector Contents Messages from PHD Chamber of Commerce and Industry 4 Foreword by Deloitte 7 Introduction and overview 9 The world of digital reality, market adoptions, and global applications 11 Virtual reality 11 Augmented reality 11 Mixed reality 11 360° videos 11 Immersive technologies 12 Digital reality ecosystem enabling success stories 15 Global players in the digital reality space 15 Indian players in the digital reality space 15 Digital reality applications in defence 19 AR applications in defence 19 VR applications in defence 19 Digital reality use cases applicable to defence 20 Comparison of digital reality headsets 23 Mobile-based VR headsets 23 Desktop/PC-based VR headsets 23 Standalone VR headsets 23 AR headsets 23 MR headsets 23 Potential barriers to adoption in defence applications 25 Overcoming challenges to create a digital reality for defence 25 Flying high in a digital sky 29 About Deloitte 30 About PHD Chamber of Commerce and Industry 31 Endnotes 32 References 33 Acknowledgements 34 3
Virtual, augmented, and mixed reality for defence and the public sector From the President’s Desk, PHD Chamber of Commerce and Industry PHD Chamber of Commerce and The Innovations for Defence Excellence Industry’s ‘VR AR for Defence and Public (iDEX) focuses on creating an ecosystem Sector Summit’, to be organised on 11 July to foster innovation and technology 2019 at PHD House, New Delhi, plans to development in the defence and showcase the significance of Industry 4.0 aerospace sectors, and provides immense technologies as a harbinger for growth of opportunities for micro, small, and the Indian industry. medium enterprises, start-ups, individual innovators, and R&D institutes to imbibe India’s transformative journey of Industry AR and VR technologies into their 4.0 is evolving fast to tackle the disruptive operations to enable the military to use changes that industries may encounter in these technologies in the future. Defence- Rajeev Talwar the next decade. As opined by our prime tech start-ups are being engaged to work minister, this fusion of physical, digital, and on several high-end technologies, including biological spheres towards technological new materials in armour, electronic transformation of global production warfare solutions, anti-drone technologies, systems using tools of Artificial Intelligence and armour piercing incendiary rounds. (AI), Robotics, Machine Learning (ML), Internet of Things, Blockchain, and Big With the adoption of Industry 4.0, an Data hold the potential to take India to incremental rise in hi-tech manufacturing greater heights. can be visualised, thus increasing the share of digitised manufacturing to 25 percent The huge potential of augmented reality by 2022. With the help of AI and Robotics, (AR)/virtual reality (VR) can be tapped new ideas will be used to build model to create large volume simulation patterns that can be quickly converted environments for military and paramilitary into mass products. With new hardware domains by simultaneously embracing and technologies, AR and VR can bring technologies such as AI and Industry 4.0 value to enterprises in multiple domains across functions (such as manufacturing, by revolutionising manufacturing and supply chain, logistics, and procurement) providing manufacturers an opportunity and providing an immersive way for to use advanced manufacturing training and optimising operations. With capabilities and information technology more than a hundred AR/VR start-ups throughout the product lifecycle. set up in the past two years, the AR/VR market in India is expected to register a I am sure that this knowledge report compounded annual growth rate of more would serve as a useful reference guide than 50 percent in the next five years. for stakeholders of public and private companies and provide them information That said, AR will be used to equip military about the incorporation of new officials with “computer vision technology” technologies in the industry that would to help with equipment maintenance and help contribute towards the progress of repair. The VR technology could enable new India military officials to digitally capture landscapes during times of crisis such as war, devastation, or in the aftermath of bombing — and share those environments virtually with remote personnel to better plan personnel deployment and crisis Rajeev Talwar management strategies. 4
Virtual, augmented, and mixed reality for defence and the public sector From the Secretary General’s Desk, PHD Chamber of Commerce and Industry Being a proactive National Apex police forces, DRDO labs, CSIR labs, Chamber, PHD Chamber of Commerce PSUs, and Indian Railways will benefit and Industry is at the forefront immensely from the day-long summit of encouraging adoption of new and will go back with a fair idea about technologies and innovations in the the potential of VR and AR and how public and private sectors to become to begin implementing these in their more efficient and competitive. VR and respective organisations. AR technologies have revolutionised the design of new computing platforms to I wish the summit success and am replicate the real environment by pushing thankful to the Ministry of Defence, and the limits of technologies in processing, the Ministry of Electronics and IT for Dr Mahesh Y Reddy sensing, and displays. VR and AR their support. PHD Chamber intends to technologies are ideal for defence sector encourage innovations and start-ups. applications, public-sector units (PSUs) It also supports building capacity for and central police forces, and research various new and emerging technologies in science and technology to gain for a better economic growth experience of high-risk environments of the country. from the convenience of research labs. This summit aims to sensitise stakeholders on applications of VR, AR, and mixed reality (MR). Representatives from the Indian Army, paramilitary, Dr Mahesh Y Reddy 5
Virtual, augmented, and mixed reality for defence and the public sector Foreword by Deloitte India is the hotspot of digital innovation increased significantly. In fact, the size across sectors and stands on the cusp of of the AR market and the VR market is the fourth industrial revolution (Industry expected to reach US$ 70-75 billion and 4.0) with new-age technologies, which US$ 10-15 billion by 2023, respectively.1 are disruptive and poised to have a deep We, at Deloitte, are engaged in being impact on the way we live and work. part of this journey and actively using From AI and Industry 4.0 to digital reality, the experience of our member firms digital forces continue to disrupt business globally to tailor solutions to suit the operations. Wearing a computer screen Indian context. on your face is something only a gamer or tech enthusiast could love. However, This report primarily focuses on myriad Rakesh Barik headsets and other devices that create applications of digital reality in the Partner, Consulting mobile, virtual, or AI experiences, are defence sector where we have tried to Deloitte India being seen in places other than labs and understand how start-ups are influencing gaming centres. this development. The report also explores different elements of technology There are multiple use cases where and how they are being adopted the deployment of digital reality by the industry. solutions help organisations introduce productivity-enhancing features, such as We are thankful to the PHD Chamber of remote guidance through telepresence Commerce and Industry, India for giving and immersive interactions for us an opportunity to be the Knowledge collaboration in a virtual sandbox. These Partner for this summit. We are confident enhance safety and reduce training costs. that the summit and this report will help Disaster response teams are also seen generate more awareness on digital to have benefited from digital reality reality, and express our best wishes for technologies; the police, firefighting, stimulating discussions between the and engineering teams have used these government, and the industry and start- technologies to create disaster maps and up ecosystem as an outcome of the event. locate hotspots for quick response. Further, the number of players (organisations and start-ups) working in the digital space and their revenue have Rakesh Barik 7
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Virtual, augmented, and mixed reality for defence and the public sector Introduction and overview Digital reality has moved from being a As expected, the digital reality market also led by big players, such as Apple with futuristic concept, residing only in video is soaring given the ground-breaking ARKit, which was launched in competition games and sci-fi movies, to a collection opportunities offered by the field. In fact, with Google’s ARCore. Alongside these of engaging, immersive, multisensory by 2023, the global revenue for mobile prominent names, a booming ecosystem technologies that replace aspects of the AR and smart glasses is projected to be of start-ups is eager to make a mark in real world with digital elements. From between US$ 70 billion and US$ 75 billion, the digital reality space. the use of AR-enabled filters on social while that of VR (mobile, standalone, media to VR video game headsets, digital console, and PC) is projected to be However, much of what we see today reality is becoming entrenched in the way between US$ 10 billion and US$ 15 billion. of digital reality has its commercial people interact with the world. roots in investments and developments Industry experts posit that unlike other the military made in exploring this Digital reality as a concept has been exponential technologies AR and VR technology’s different facets. Therefore, around for a long time. It has picked up have travelled across the frame of it is important to study the current only recently, with a slew of investments experimentation and are moving towards applications of digital reality in the made in both hardware and software higher adoption (highlighted in Figure 1). defence sector and what the future holds. applications. Consequently, various This paper tries to assess the existing digital reality applications are available The hardware and software capabilities landscape of digital reality, examine the for organisations to adopt − in the of certain key players are driving range of start-ups operating in this space, form of immersive learning, enhanced growth of the digital reality market. The and take a deep dive into its scope in the consumer experience, design and hardware market is relatively captured arena of defence in the future. analysis, guidance and collaboration, by larger organisations, such as Facebook equipment maintenance, media, or with Oculus (a range of headsets) and other applications. HTC with Vive. The software market is Figure 1: The hype maybe waning, but real opportunity is growing Deep neural nets (deep learning) Digital twin Biochips Carbon nanotube Smart workspace IoT platform Brain-computer interface Virtual assistants Autonomous mobile robots Silicon anode batteries Smart robots Blockchain Deep neural network ASICs Connected home Expectations AI PaaS Quantum Autonomous driving level 4 5G computing Self-healing system Volumetric displays Mixed reality technology Conversational Autonomous driving level 5 AI platform Edge AI Exoskeleton Blockchain for Neuromorphic hardware data security Knowledge graphs Smart fabrics 4D printing Virtual reality Artificial general intelligence Flying autonomous vehicles Augmented reality Smart dust Biotech – cultured or artificial tissue Time Innovation Peak of inflated Trough of Slope of Plateau of trigger expectations disillusionment enlightenment productivity Plateau will be reached in: 2 to 5 years 5 to 10 years More than 10 years As of August 2018 Source: https://www.gartner.com/en/newsroom/press-releases/2018-08-20-gartner-identifies-five-emerging-technology-trends-that-will-blur-the-lines- between-human-and-machine2 9
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Virtual, augmented, and mixed reality for defence and the public sector The world of digital reality, market adoptions, and global applications Digital reality has many facets, including Augmented reality (AR) operators.4 The technology improved VR, AR, mixed reality, 360° video, and AR refers to the overlaying of virtual the process of providing feedback and now even extended reality. However, content onto elements from the real increased workers’ speed. The findings what they mean and what differentiates world. In this scenario, the real world of both the Boeing and GE studies are them determine how they bring digital is central, while digital details are summarised in Figure 2. information to people. layered in to supplement reality. A typical AR experience involves features Mixed reality (MR) Virtual reality (VR) such as transparent optics and a MR is a technology that marries both VR involves creating an entirely digitally viewable environment. AR and VR, creating a seamless blend rendered, immersive environment between real-world elements and virtual in lieu of stimuli from the real world. AR has numerous business applications. content. Advanced sensors for spatial Body-tracking and motion-tracking For instance, Boeing improved its awareness and gesture recognition are capabilities are core features, allowing productivity considerably using AR core components of MR applications. a user to manipulate and move objects glasses in its wiring harness assembly MR applications have mostly been using haptic controllers, head-mounted procedures.3 Looking into glasses, restricted to enterprise users, especially displays, and headsets. In 2016, one of technicians on the project were able in the domains of manufacturing and the world’s leading retailers launched a to view real-time, hands-free, and education. VR app for its store to improve in-store interactive 3D wiring diagrams that design and product placement, allowing guided them through the process 360° videos customers to make more informed in a way that minimises errors. These videos are captured with omni- product decisions. The organisation directional cameras or a collection of claims that the test app has helped Similarly, GE deployed an Xbox console cameras, such that they allow viewers to generate 1,200 articles across the world and connected Kinect motion tracker look in all directions. A social media major since its launch. in a factory that projected work launched a commonly used application instructions onto assembly parts, and that allowed users to view a photograph relayed visual and sensory feedback to as a video. Figure 2: Findings from Boeing and GE experiments using AR The industry says it works A study conducted by And at GE Healthcare, a warehouse worker Additionally, several other Boeing showed that AR receiving a new picklist order through AR firms show an average productivity improvement improved productivity in completed the task 46% faster than when using wiring harness assembly the standard process, which relies on a paper list of approximate 30%. by 25%. and item searches on a workstation. Source: National Training Laboratories, USA 11
Virtual, augmented, and mixed reality for defence and the public sector Immersive technologies content, and MR blends virtual content These consist of multisensory digital into the real world so that the two can experiences involving AR, VR, MR, and interact. Further, 360° video adds a 360° videos. different perspective to a video and immersive technologies create an To summarise, VR creates a digital entirely multisensory digital experience environment, AR modifies existing for a viewer.5 environment with digitally created Figure 3: Industrial applications for AR and VR Enterprise category What Where Potential results Guidance and Provide workers with visual cues to Aerospace and defence, Improved productivity, collaboration help them perform tasks such as automotive, construction, streamlined work progress, maintenance, repair, or assembly health care providers, reduced risk, and cross- industrial products, oil and gas, geographic collaboration power and utilities, technology Immersive learning Immerse the personnel in realistic Consumer products, health Stronger retention of material, training environments that are either care providers, higher reduced risk, cost savings, high-cost or high risk; variations education, and industrial and improved therapeutic include addressing PTSD, phobias, products outcomes and their medical issues Enhanced consumer Enhance customers’ experience by Automotive, banking and Better customer engagement, experience providing customised or unique securities, consumer products, increased marketing methods to interact with the health care providers, opportunities, increased company, brand, or its products industrial products, media sales, and enhanced brand and entertainment, travel, positioning hospitality, and other services Design and analysis Enable knowledge workers to assess Aerospace and defence, Cost savings, increased design ideas virtually and/or analyse automotive, construction, efficiency, earlier detection of data in new formats higher education, industrial design flaws, new methods products, real estate, and to analyse data, and generate technology insights Source: Deloitte Analysis on Applications of AR and VR Technologies6 These technologies have found operations, these industries have seen resonance with a variety of industries tangible business outcomes, such as ranging from aerospace, automotive, enhanced productivity and collaboration, healthcare, and education, to real estate improved sales, better customer and energy resources. By integrating engagement, improved data analysis, these technologies into their business insights generation, and low risks and functions and service offerings and operational costs. 12
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Virtual, augmented, and mixed reality for defence and the public sector Digital reality ecosystem enabling success stories From modernising tactical training for Figure 4: Deloitte analysis on Tracxn.com data based on their sector report on AR soldiers and worker training in industries (April 2019) for optimising internal business functions Investments ($M) and number of rounds in AR; 2012−2019 to disrupting the way people engage 1400 80 with social media, gaming, and brands, $1.2 B 70 1200 the scope of digital reality is extensive. 60 1000 Both global and local players are actively $931 M $ Funding # Rounds $799 M 50 involved in developing relevant solutions 800 $715 M 40 for the industry. 600 30 400 $348 M Global players in the digital 20 reality space 200 $79 M 10 $44 M $83 M Some of the larger global players, such 0 0 2012 2013 2014 2015 2016 2017 2018 2019* as Google, Facebook, Microsoft, and HTC, are widely known for providing hardware 3 year CAGR 39% $ Funding and software elements to accelerate the 6 year CAGR 66% $ Funding 4% # Funding development of digital reality. However, 24% # Funding a plethora of start-ups also provide revolutionary solutions in sectors such as $ Funding # Rounds Predicted $ Funding Predicted # Rounds * Until April’2019 police and administration, surveillance, Note: Funding excludes grant, debt, and post-IPO rounds. Excludes funding information of Chinese entertainment, and real estate. companies The industry has seen significant Figure 5: Deloitte analysis on Tracxn.com data based on their sector report on AR investment in start-ups operating in the (April 2019) digital reality space across the globe. It Investments ($M) and number of rounds in AR has received high investments over the past three years. Interestingly, some of Total funding # Rounds these start-ups are backed by Google US $3.5 B 242 Ventures and Samsung, underscoring the interconnected nature of this ecosystem. Europe $415 M 96 In 2018 alone, start-ups raised US$ 931 million, up from US$ 799 million Israel $286 M 34 in the preceding year (an increase of ~17 percent), as presented in Figure 4. Canada $48.9 M 12 Indian players in the digital Taiwan $27.2 M 2 reality space India too has seen a strong interest in Japan $10.6 M 7 developing digital reality applications. The country is among the top eight India $10 M 24 regions in terms of total funding received by AR start-ups across the globe, with South Korea $6.6 M 4 Israel and the US featuring at the top of the list (depicted in Figure 5). Source: Deloitte analysis on Tracxn.com data based on their sector report on AR (April 2019) Note: Excludes funding information of Chinese companies 15
Virtual, augmented, and mixed reality for defence and the public sector AR has consistently seen higher revenues equipped with zoom features, facial over the past few quarters, and future recognition, and calibration with rifles, projections too seem bent towards to combat terror situations in crowded AR, with reports projecting the global settings. He also delineates another revenue for AR to hit US$ 70-75 billion use case: creating ground zero training by 2023.7 scenarios to enhance the field experience for police and army officials. According to Despite uptake in the adoption of VR- him, “This is similar to modern day chess based products, such as head-mounted players, who train themselves by playing display among end-users (manufacturing, various games against AI-powered automotive, and consumer electronics), software.” the VR market in India is seeing a tepid response. Organisations are only in the However, the journey of digital reality early stages of AR and VR adoption, start-ups has not been smooth, with many in the initial stage of proof of with a lack of resources and right concept and ROI justification. skill sets posing a challenge. With limited universities offering courses The majority of start-ups are working in this domain, there are not enough on vertical-focused solutions for professionals who can take up these specific industries, such as real estate, roles. Low rates of adoption by clients is hospitality, gaming, and retail, but the also seen to be a stumbling block. uptake is slow. Organisations struggle to measure ROI, and determine the right According to Munish Dhiman, founder model for partnerships, pricing, and and CEO at Gesture Research, while content. Consequently, to know what digital reality as a field is picking up, will benefit them in the long run, Indian people do not always perceive it as being establishments have been exploring ready for operational use at a mass solutions in this domain with the scale. It is still considered experimental. help of start-ups. Nonetheless, he proposes a solution to address this issue: “This gap can be One such start-up is Digital Agents fulfilled by knowledge sharing sessions Interactive Private Limited, which has and expert discussions to precisely been involved in collaborating with the define the use cases and expectation defence forces of the country. Founder from digital reality. Having digital Mohit Ramani, while speaking to Deloitte, transformation labs with an intent to articulated how he had a clear view of mature the technology in-house to make the problem statement he was looking it more useful can be a good idea to to solve, and developed defence-specific get started.” He also suggests several solutions that have been successfully potential applications of digital reality deployed by various departments. in military operations, such as plastic models for terrain visualisation and Atul Rai, founder of Staqu Technologies, planning, centralised simulated facilities, highlighted that India loses US$1 trillion digital planning tables linked to satellite of its GDP annually to violence and data for real-time terrain visualisation, criminal activities.8 He explained that's and doctors performing virtual surgeries. why he set his mind to address this problem with the help of technology. Fortunately, over the past few years, the Through his AI-and AR-based solutions, pace of technological development has he has been instrumental in aiding started to match that of the application government authorities to address development in the market. This points issues of homeland security and to a brighter future for the stakeholders defence over the past two years. Rai lists involved in the digital reality ecosystem. various applications for digital reality in homeland security, such as smart glasses 16
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Virtual, augmented, and mixed reality for defence and the public sector Digital reality applications in defence The US Department of Defence spends to ground forces, and lead to significantly situation (without stopping to look at about US$ 14 billion annually on synthetic faster problem-solving and lower error screens and coordinates). digital training for personnel.9 Moreover, rates. The medium of information is the AR market in the military domain is more secure and now considered the A 2019 Deloitte study (Refer to Figure 6) estimated to reach US$ 1,797.5 million preferred mode for soldiers who can found that police officers trained for by the end of 2025.10 The focus on continue to act according to the on-ground helicopter operations in a 3D virtual improving skills faster and at lower costs is seen to have led to a rise in the Figure 6: Virtual training for collaborative tasks deployment of digital reality in defence departments globally. In accordance with commercial applications, defence too has its preference for various themes of digital reality. AR applications in defence 47 police officers trained in operations where they AR is often used to solve challenges had to interact with a helicopter crew such as the paucity of information and resources, and compromised effectiveness Three training conditions and safety due to unrealistic or high- risk training situations. Often used for training purposes, AR is effective VS VS for warfare simulations, military sand tables, battlefield visualisations, and Control training condition Standard training Virtual training condition other applications that place a high (handout material) condition (helicopter) (3D virtual environment) premium on the realistic representation of defence activities. Knowledge transfer Learning outcomes Mean and standard deviation Mean and standard deviation 7.13 The use of AR in defence can also take 5.17 (1.21) 6.94 (2.47) the form of smart glasses and displays 3.85 3.98 (1.73) that present information regarding (1.33) 3.07 (0.94) spatial orientation, situational awareness, (2.15) weapons targeting, digital terrain, and other critical data, to mitigate lapses in safety, speed, and coordination. Devices Control Standard Virtual Control Standard Virtual can also allow soldiers to familiarise condition condition condition condition condition condition themselves with features such as night vision, thermal sensing, and applications Knowledge transfer. This shows the Learning outcomes: Difference between knowledge transfer score: A test composed pre-and post-training test results that that measure vital signs during training. by 11 short videos of the real world showing consisted of 20 multiple choice questions ground forces that interacted with a helicopter about the defined learning goals VR applications in defence crew in a variety of different situations. The The applications of VR in defence are videos stopped at certain points of critical also noteworthy. Smart helmets are an situations and the participants were asked to example of VR applications in the field. describe how they would behave. These helmets allow the transmission Source: https://www2.deloitte.com/content/dam/Deloitte/dk/Documents/Grabngo/Digital%20 of crucial information (e.g., maps and Reality%20GrabNGo_2019_030419.pdf environmental factors) from commanders 19
Virtual, augmented, and mixed reality for defence and the public sector environment had the highest rates –– How it will benefit defence forces •• Digital twin of navy ships and of knowledge transfer and learning The application is expected to reduce engines outcomes following their training, response time and mobilisation costs –– What it is compared with other officers who for experts while providing on-the-job VR and IoT are used to create digital followed a standard training procedure in training to personnel. twin ship models with digitalised a helicopter and control conditions with components and a real-time •• Tele-robotic and tele-presence informative handouts.11 simulation platform is deployed to –– What it is integrate engine and ship models. Robots are remotely controlled and Digital reality use cases applicable to –– How it will benefit defence forces operated by people to perform tasks. defence A virtual, real-time copy of engine –– How it will benefit defence forces The adoption of digital reality is growing equipment is expected to help The Navy can use this technology to across the defence forces and the better monitor, analyse, and predict remotely operate equipment during industry. Digital reality technologies performance, leading to safer and deep-sea activities. across the globe are used to develop more efficient operations in the Navy. applications to train soldiers and •• Vehicular repair and maintenance in •• Tactical augmented reality (TAR) to medical professionals, as well as for the battlefield improve situational awareness with teleoperation. Some of the applications –– What it is night vision for soldiers where AR, VR, and MR can add value to It involves using AR over a two- –– What it is the defence sector are discussed below. dimensional printed manual or It allows soldiers to locate their own schematics. and fellow soldiers’ positions, as well Defence operations and maintenance –– How it will benefit defence forces as enemy combatants. The user sees instructions as an •• Remote collaboration through –– How it will benefit defence forces overlay onto the actual object in experts The device is equipped with night three dimensions, including specific –– What it is vision capabilities. This means that symbology indicating which part to A head-up display enables the expert soldiers will be able to ditch their GPS adjust or replace. This is expected to view what on-ground personnel are and night vision goggles, and will rely to reduce time and cost of repair for viewing and provide real-time inputs on TAR instead. army trucks and weapons. to help them take corrective actions. 20
Virtual, augmented, and mixed reality for defence and the public sector Defence training •• Multi-user war planning systems to collaborate with experts in –– What it is different geographies. •• Immersive training for military Training involves real-time –– How it will benefit defence forces forces collaboration among different soldiers With the ability to remotely view a –– What it is in a virtual environment. patient, doctors could be able to VR-based training is provided to –– How it will benefit defence forces supply a level of expertise that might ground, air, and navy forces for flight It allows leadership to develop be missing in the field. This could and battlefield simulations, vehicle strategies for tactical missions in be used across the Army, Navy, and simulation, and virtual boot camps. extreme circumstances. Air Force. –– How it will benefit defence forces It is an immersive training that •• VR-enabled process assessment •• VR-based training for doctors and helps participants experience –– What it is paramedics the stress of a parachute jump, This training helps understand the –– What it is fighter jets, submarines, and tanks effect of undertaking processes, The training provides a virtual (claustrophobia). such as firing of weapons, in a real- environment for running simulation world scenario. programmes for doctors. •• Situational awareness based training –– How it will benefit defence forces –– How it will benefit defence forces for armed forces It allows soldiers to understand what The training will teach army medics –– What it is to expect while firing a weapon and how to carry out lifesaving operations It is the training for extreme learn the nuances of forces acting on in the stressful surroundings of conditions (e.g., weather and terrain). human body during missions. a real warzone. –– How it will benefit defence forces This involves navigation and fostering Medical training and on-ground teambuilding activities to train emergency support ground, air, and navy forces on how to survive in extreme environments •• Medical support in the battlefield (jungle, Arctic, and desert missions) –– What it is and difficult times. On-field doctors can use MR devices 21
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Virtual, augmented, and mixed reality for defence and the public sector Comparison of digital reality headsets Similar to all cases related to digital Facebook’s Oculus Rift series or HTC’s MR headsets reality, the headset market is also Vive series of headsets that provide Microsoft’s Hololens is the most trifurcated into the realm of VR, AR, in-depth experience of the virtual commonly used headset for running and MR. Additionally, the market is environment to soldiers. MR applications at present. Due to peppered by global tech majors keen the high cost of the device, its usage is on establishing their presence in the Standalone VR headsets so far restricted to mostly enterprise minds of consumers. From a US$ 15 As desktop/PC-based VR headsets are applications. Therefore, military Google Cardboard VR headset to US$ permanently connected to hardware, and other defence forces present an 5000 MR-based Microsoft Hololens, they restrict the fully immersive affable avenue for developing newer the industry has it all. A detailed look feature of VR headsets. Accordingly, applications. Imagine a situation where would further highlight that these organisations have begun to launch soldiers can train under a digital sand headsets are currently being used for standalone VR headsets with in-built modelling environment, and develop various applications by individuals and rechargeable batteries and a storage skills related to unknown terrain and enterprises alike. capacity capable of providing a circumstances to apply in real-world complete VR environment without being scenarios. This can potentially reduce Mobile-based VR headsets connected to a PC. HTC’s Vive Focus the time to train and help reduce costs The likes of Google Cardboard and and Oculus Go are trying to cater to this for mobilising training programmes Samsung Gear VR headset allow users to market. These headsets allow defence for soldiers. immerse themselves in a virtual world personnel to immerse themselves in alien and totally cut-off from their real-world environments, such as jungles and desert The applications range from the surroundings. All that is required is a missions, and allow for interactions education and retail sectors to the smartphone with a 3D-immersive video similar to real-world scenarios. With medical and of course defence sector. or app. These technologies are agnostic advanced VR haptic feedback suits and These sectors are currently using one or to the smartphone’s model and operating gloves, multiple units of soldiers can feel the other form of digital reality to develop system. They are highly useful in the the effects of combats and at the same an immersive experience for users. education sector, where the need is time conduct multiple sessions to iron to educate and introduce concepts to out the details that otherwise would be students without having to interact with too costly to undertake. video content. AR headsets Desktop/PC-based VR headsets AR headsets have the ability to run A VR environment built on 3D models content in the heads-up display of the allows users to engage and manipulate soldier without him/her needing to the environment they are in. Providing lose focus and look for coordinates or an immersive experience requires a other information. This application has longer time to develop apps and high-end a long-standing use in the Air Force, hardware to support them. These apps where pilots view the heading and other are best suited for military grade training flight information superimposed onto and simulations where soldiers train to their visor. Organisations such as Vuzix know more about either a weapon or its and Meta-2 are working in this domain functioning and operations in the real to provide the requisite hardware to world. This market is primarily led by support AR applications. 23
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Virtual, augmented, and mixed reality for defence and the public sector Potential barriers to adoption in defence applications Defence agencies, in particular, have that can mean integrating with a compared with traditional training, the been using a combination of digital multitude of legacy systems. Getting costs of implementing such a solution reality technologies to train soldiers legacy platforms and applications to may rest with a training department and medical professionals across the communicate with each other is already while benefits may accrue to an world. However, the experiences of challenging. The addition of digital operational department. early adopters in government appear reality intensifies this challenge. to point to some key challenges for Overcoming challenges to create a •• Conflicting requirements: For agencies. In particular, these initial digital reality for defence emerging technologies such as AR and explorations have highlighted four Overcoming the potential barriers could VR, achieving buy-in from stakeholders primary considerations for government be key for defence to successfully tap into can be a challenge. The reasons can organisations adopting digital reality: digital reality technologies, and increase range from lack of understanding of a) cybersecurity and privacy, b) legacy productivity and efficiency of operations. the benefits to conflicting priorities. systems, c) conflicting requirements, and A survey of the US Department of d) financial sustainability. Cybersecurity: Balance security Defence personnel on virtual training with cost •• Cybersecurity and privacy: Digital ranks lack of understanding as the Cloud solutions can help address the reality can lead to privacy challenges in second biggest barrier to the adoption trade-off between data security and how technologies interact with users. of virtual training.12 Stakeholders cost of data privacy. From hardware to The digital reality technologies assess may misunderstand the technology’s user-identity verification, the most critical humans’ reactions to new experiences functions. However, disagreement can aspect is the large volumes of data that (e.g., eye movement) to generate data also come from misunderstanding needs to be stored and processed on points for system improvement. This the operational goals of digital servers. Hence, cloud solutions can help data needs effective controls to protect reality projects. mitigate this challenge. However, some soldiers’ privacy. Balancing these •• Financial sustainability: The ultimate organisations also prefer an alternative cybersecurity and privacy concerns issue that can sink efforts to update “on-premises” solution, which is a against costs is often the underlying government technology solutions is the hardened local solution that stays within driver in decisions on where and how to challenge of ensuring consistent project the organisation’s firewalls and never host digital reality solutions. funding, from start-up costs to ongoing traverse the larger net to connect to a •• Legacy systems: Digital reality can operations. Once implemented, cloud server. Organisations may want help defence agencies process large digital reality technologies can often to assess their operational needs, risk amounts of data through intuitive, save money, although difficulties profiles, and cybersecurity strategies, to interactive experiences. However, in budgeting can cause even the determine whether cloud or on-premises processing such data typically means best use cases to go unfunded. For installations will be the way forward. being integrated with other types example, while VR training can often of software. In the defence sector save money or improve outcomes 25
Virtual, augmented, and mixed reality for defence and the public sector Legacy systems: Modernise with the shareable, and usable compared with help of API-based architecture direct integration with legacy systems. Application programming interfaces Using API-based solutions, systems can (APIs) provide an answer to extracting be upgraded and integrated to enable key data across legacy systems. API- digital reality applications for defence. based systems are a more discoverable, Figure 7: Deloitte Centre for Government Insights There are barriers to adopting digital reality; there are also solutions for overcoming these barriers Cybersecurity Legacy Conflicting Financial and privacy systems requirements sustainability Solution: Solution: Solution: Solution: Balance security with costs Modernise systems using Run a pilot programme Try small-scale projects API-based architecture to get buy-in from supported by strong stakeholders leadership, and track expected ROI Source: Deloitte Centre for Government Insights Conflicting requirements: Run a pilot Financial sustainability: Run small- programme to get stakeholders’ buy-in scale projects supported by strong Pilot programmes can help organisations leaders and track the expected ROI achieve their goals and demonstrate Digital reality solutions require consistent the value digital reality adds. A carefully project funding but can drive real developed pilot programme (with a returns, through improved workforce clear goal) under the supervision of a performance delivered on a reduced project champion, can address system overall training budget. Hence, it is integration and user acceptance important to start small, scale-fast, and challenges that will enable digital reality rigorously track programme metrics, to succeed.13 Organisations should begin including a relevant ROI metric that by finding a high-value use case, starting compares both costs and effects of small, iterating to solve problems, and digital reality solutions with those of scaling fast. traditional programmes. 26
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Virtual, augmented, and mixed reality for defence and the public sector Flying high in a digital sky Various applications for digital reality are newer surroundings, and c) understand Organisations that have undergone the generating a lot of interest in different the environment they might experience processes of identifying and developing spheres of the industry. Established during real-world missions. digital reality-enabled use cases propose organisations and start-ups alike are adopting a sprint-based approach to looking for ways to address different The second part of the above-mentioned encourage the constant flow of new challenges that the industry faces. The training is highly crucial in addressing solutions. Typically, they first identify digital reality field has seen strong post-war trauma that is afflicting war the opportunity and then conduct a growth in the past five years. This trend veterans. Studies are being conducted to proof-of-concept before scaling up is expected to continue, driven by the ascertain the benefits of deploying digital the solution to a wider deployment. development of newer use cases for reality in this space. Similarly, another Keeping end-users involved and making organisations. An area of development area that defence establishments can incremental changes remain paramount is medical training that can significantly explore is telemedicine where MR for a successful delivery. improve a) response times, b) efficiency applications assist medical professionals of response, and c) effectiveness of in real-world scenarios using remote The scope of development of such response for both medical professionals collaborations. This significantly reduces threads is quite huge. With a continued and patients. response time to undertake critical focus and investment by different medical procedures, thus saving lives. stakeholders, some of these might see Military training sessions are expensive light of the day soon, thus saving time, and time consuming, and require specific A third important area that can be money, and human lives. grounds for soldiers to familiarise explored is the field of developing themselves on what is in store for them applications by combining AI, Industry in a mission. Furthermore, the militarised 4.0, and digital reality. Inside a critical world has a long history of war veterans facility, such as a vessel carrier or who failed to adjust back into normal submarine, monitoring the performance life in a post-war scenario. At present, of different equipment and taking digital reality can help solve both these necessary actions is critical. These dilemmas by developing applications technologies can be used together to that can a) familiarise soldiers to expect raise alerts to the right personnel in the wartime scenarios, b) learn from the right areas to take corrective actions in past and gain insights on how to adapt to case of equipment malfunction. 29
Virtual, augmented, and mixed reality for defence and the public sector About Deloitte All the facts and figures that talk to our size underpin all that we do. Deloitte Globally and diversity and years of experiences, as has grown in scale and diversity—more notable and important as they may be, are than 286,000 people in 150 countries, secondary to the truest measure of providing multidisciplinary services yet our Deloitte: the impact we make in the world. shared culture remains the same. So, when people ask, “what’s different about Deloitte?” the answer resides in the ©2019 Deloitte Touché Tohmatsu India LLP many specific examples of where we have helped Deloitte member firm clients, our Deloitte Touche Tohmatsu India LLP people, and sections of society to achieve 7th Floor, Building 10, Tower B, remarkable goals, solve complex problems DLF Cyber City Complex, DLF Phase II, or make meaningful progress. Deeper still, Gurgaon, Haryana 122002 it’s in the beliefs, behaviors and Tel: +91-124-679 2000 fundamental sense of purpose that Email: inideas-tmt@deloitte.com 30
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Virtual, augmented, and mixed reality for defence and the public sector Endnotes 1 https://www.digi-capital.com/news/2019/01/for-ar-vr-2-0-to-live-ar-vr-1-0-must-die/ 2 https://www.gartner.com/en/newsroom/press-releases/2018-08-20-gartner-identifies-five-emerging-technology-trends-that-will- blur-the-lines-between-human-and-machine 3 https://www.boeing.com/features/2018/01/augmented-reality-01-18.page 4 https://www.ge.com/reports/game-augmented-reality-helping-factory-workers-become-productive/ 5 https://www2.deloitte.com/insights/us/en/industry/public-sector/augmented-virtual-reality-government-services.html 6 https://www2.deloitte.com/insights/us/en/focus/signals-for-strategists/augmented-and-virtual-reality-enterprise-applications.html 7 https://www.digi-capital.com/news/2019/01/for-ar-vr-2-0-to-live-ar-vr-1-0-must-die/ 8 https://www.thehindubusinessline.com/economy/violence-cost-indias-gdp-over-1-trn-on-ppp-basis/article24128123.ece" 9 https://www.usnews.com/news/best-countries/articles/2018-03-20/the-us-military-wants-to-lead-the-innovation-game-in-vr 10 https://www.researchandmarkets.com/research/qlsfbk/global_military?w=12 11 https://www2.deloitte.com/content/dam/Deloitte/dk/Documents/Grabngo/Digital%20Reality%20GrabNGo_2019_030419.pdf" 12 Government Business Council, “Going virtual to prepare for a new era of defense,” accessed July 9, 2017. View in article 13 https://www2.deloitte.com/insights/us/en/industry/public-sector/augmented-virtual-reality-government-services. html#endnote-32 32
Virtual, augmented, and mixed reality for defence and the public sector References Deloitte Insights, “Digital reality: The focus shifts from technology to opportunity”, 2017, https://www2.deloitte.com/insights/us/en/ focus/tech-trends/2018/immersive-technologies-digital-reality.html Deloitte Digital, “Digital Reality changes everything”, 2019, https://www2.deloitte.com/content/dam/Deloitte/dk/Documents/ Grabngo/Digital%20Reality%20GrabNGo_2019_030419.pdf Deloitte Insights, “The adoption of disruptive technologies in the consumer products industry”, 2019, https://www2.deloitte.com/ insights/us/en/industry/retail-distribution/potential-of-digital-reality-consumer-products.html Deloitte Insights, “Digital reality in government”, 2018, https://www2.deloitte.com/insights/us/en/industry/public-sector/ augmented-virtual-reality-government-services.html Deloitte Insights, “For more companies, new ways of seeing”, 2017, https://www2.deloitte.com/insights/us/en/focus/ signals-for-strategists/augmented-and-virtual-reality-enterprise-applications.html Gartner, “Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017”, 2017, https://www.gartner.com/ smarterwithgartner/top-trends-in-the-gartner-hype-cycle-for-emerging-technologies-2017/ Tracxn.com, “Tracxn Sector Report: Augmented Reality”, 2019 33
Virtual, augmented, and mixed reality for defence and the public sector Acknowledgements Nitin Sawant Technology: Digital Partner, Consulting, Deloitte India nitinsawant@deloitte.com Authors Binaifer Karanjia Sudeepta Veerapaneni Director, Consulting Senior Manager, Consulting bikaranjia@deloitte.com sveerapaneni@deloitte.com Saurabh Gupta Saurajit Goswami Saumya Sudhir Manager, Consulting Manager, Consulting Analyst, Consulting guptasaurabh@deloitte.com gsaurajit@@deloitte.com sasudhir@deloitte.com Partnership Coordinators Deloitte PHDCCI Mohan Doifode Dr. Jatinder Singh Technology: Digital Director, PHD Chamber Director, Consulting, Deloitte India jatinder@phdcci.in mdoifode@deloitte.com Punit Chaudhry Joint Secretary punit@phdcci.in 34
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