VEHICLE FINANCE - March 8-10, 2022 - Conference & Exposition
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W E L C O M E
2022
VEHICLE FINANCE
Conference &
Exposition
afsaonline.org
@AFSA_DC
March 8-10, 2022
Bellagio Las Vegas
Program sponsored by
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2 vehicle.afsaonline.org
A HEARTFELT WELCOME
WELCOME to the American Financial
Services Association’s 2022 Vehicle
Finance Conference & Expo. I am thrilled
that you are joining us here in Las Vegas.
Over the past few months, the Vehicle
Finance Task Force has worked
collaboratively to set an agenda
that reflects the business activities,
discussions, and data of our industry over
the past 12 months. But this planning has not occurred in a
vacuum. The task force has shaped a program that considers
the events that have driven our industry over the past two
years. It also considered the challenges and opportunities
that lie ahead for our industry, from vehicle finance companies
to business partners and, most importantly, our customers.
I thank the task force for the hard work that produced an
excellent program, and AFSA’s team for creating a great
conference.
We have a standout lineup of speakers, panels, and
networking opportunities. There are some sessions you have
come to anticipate, from our Industry Pulse discussion to our
CEO Panel. We are pleased to welcome keynote speaker
Jon Taffer, star of Paramount Network’s “Bar Rescue,” who
will share what he’s discovered in understanding shifting
consumer and market demands. Our Exhibitor Town Square
has been completely redesigned to highlight our Business
Partners and to facilitate better opportunities to have a
productive conversation. Of course, it would not be an AFSA
gathering if we did not have great meals, receptions, and
happy hours to meet with friends and colleagues.
The past year has not been without its challenges for all of
us, our colleagues, our business partners, and our customers,
which is why I am honored to serve as the Chair of the Vehicle
Finance Division. Our industry plays a vital role in the life
of our nation. We not only help to finance an industry that
moves America; it is also one of the most innovative and is
helping tackle some of our world’s most pressing challenges.
This conference is a great opportunity to take stock, learn,
and even be inspired.
Sandra Broderick
Vehicle Finance Division Chair &
SEVP, Former Head of Operations
Santander Consumer USA
vehicle.afsaonline.org 3
THANK YOU
to Our Sponsors
2022 VEHICLE FINANCE CONFERENCE & EXPO
Diamond Level - $20,000+
Café at Registration, Mobile App,
Phone Charger Give-Away,
Vehicle Finance Board Dinner
Keynote Speaker
Conference Tote Bag, Headshot Studio at the Exposition
Platinum Level - $15,000-$19,999
Second Night Reception
at the Expo
Welcome Reception at the Expo
Gold Level - $10,000-$14,999
Conference iMag Session: Federal & State Update, Vehicle
Finance Board Dinner Reception
Session: Future
of Vehicle Sales &
Financing, Commercial Refreshments at
Credit Luncheon the Exposition
Silver Level - $5,000-$9,999
Lunch
with
Exhibitors Session: CEO Imperatives: Conference Program &
2022 Priorities & Predictions Printed Roster
Session: The Future of Work
Women’s Leadership
Conference WiFi
Council Speaker
Exhibitor Reception Entertainment
Session: CIO Panel - Session: ESG and the
Download on Data Vehicle Finance Future of Business
Board Luncheon
Session: Cybersecurity in 2022 – Independent Auto
Are You Prepared? Executive Group Breakfast
Independent Auto Executive
Group Dinner
Vehicle Finance Board
Dinner Entertainment Session: AFSA/NADA/NAAA Exchange Vehicle Finance
Board Meeting
Lanyards
Session: Digitization Use Cases
Exposition Breakfasts
Expo Hall Décor
Women’s Leadership
Session: The Council Refreshments Text Message
Industry Pulse
Solutions Package
2022 VEHICLE FINANCE
CONFERENCE TASK FORCE
CHAIR
Sandra Broderick
SEVP, Former Head
of Operations
Santander
Consumer USA
MEMBERS
Michael Benoit Kathy Ruble
Chairman Executive Director,
Hudson Cook, LLP Auto Marketing, Advertising
& Dealer Communications
Nathan Benson Ally Financial
Chief Executive Officer
Tidewater Finance Company Alex Sarafian
Senior Vice President,
Kyle Birch Consumer Risk
President, GM Financial
North America Operations
GM Financial Scarlett Smith
Vice President Sales,
Jim Drotman Auto Consumer &
Executive Vice President, Equipment Finance
Ford Pro FinSimple FIS
Ford Motor Credit Company
Mike Urrutia
Kim Gershon Executive Vice President,
Head of Strategic Planning Dealer Services-Operations
Mechanics Bank Auto Finance Support
GM Financial
George Halloran
President Charlie Vogelheim
Omnibus Enterprises, Inc. Principal
Vogelheim Ventures
Crystal Jeffrey-Alexander
Director, Consumer Credit & Marguerite Watanabe
Fair Lending Officer President
VW Credit, Inc. Connections Insights
Ken Kertz Ross Williams
Vice President of Transportation President & CEO
& Supply Chain Hyundai Capital America
FICO
Marc Womack
Tom Morano EVP, Head of Operations
Vice President, Santander Consumer USA
Meetings & Conferences
AFSA
vehicle.afsaonline.org 5
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PUT THE POWER OF COX AUTOMOTIVE
TO WORK FOR YOU
Let’s Talk. Find us at Booth 15/16.
*2020 Cox Automotive Digitization
of End-to-End Retail – Consumer Study
GENERAL INFORMATION
HOTEL
Bellagio Las Vegas
3600 Las Vegas Blvd., South
Las Vegas, NV 89109
(702) 693-7111
ATTIRE
Business casual is suggested.
REGISTRATION CENTER
Grand Ballroom Foyer (All times PST)
Monday, March 7 3:30 p.m. - 5:00 p.m.
Tuesday, March 8 7:30 a.m. - 6:00 p.m.
Wednesday, March 9 8:00 a.m. - 5:30 p.m.
Thursday, March 10 7:30 a.m. - 11:00 a.m.
EXHIBITOR TOWN SQUARE HOURS
Grand Ballroom
Tuesday, March 8 5:00 p.m. - 7:00 p.m.
Wednesday, March 9 8:15 a.m. - 8:45 a.m.
10:15 a.m. - 10:45 a.m.
12:15 p.m. - 1:15 p.m.
3:00 p.m. - 3:30 p.m.
4:15 p.m. - 6:00 p.m.
Thursday, March 10 8:00 a.m. - 8:45 a.m.
CONFERENCE TEXT ALERTS
Text “AFSA” to 77513 to receive agenda alerts about the
Vehicle Finance Conference & Expo!
Sponsored By
WIFI
WiFi is available throughout the conference by accessing
the “MGMResorts-WiFi” network. No password is required.
Sponsored By
Conference iMag
Sponsored By
vehicle.afsaonline.org 7
63% of consumers are
willing to try a new
digital app or website*
Ready to take advantage?
Now is the time for digital payments —
but not just any digital payments. The
ACI Speedpay® solution delivers the simple,
secure and convenient digital payment and
billing options your consumers prefer.
Visit aciworldwide.com/solutions/
ACI-Speedpay to see how we can help
you raise satisfaction, reduce costs and
transform your digital capabilities to
capture this growing audience.
*
Customer Survey: Impact of COVID-19 on Retail Banking, Lightico, March 2020
8 vehicle.afsaonline.org
SCHEDULE OF EVENTS
All times are PST
Monday, March 7, 2022
3:30 p.m. - 5:00 p.m.
AFSA REGISTRATION GRAND FOYER
5:00 p.m. - 7:00 p.m.
INDEPENDENT AUTO FINANCE
EXECUTIVES GROUP RECEPTION/DINNER
(BY INVITATION) SPAGO PATIO
Sponsored By
vehicle.afsaonline.org 9
USING THE
RIGHT TOOL?
# TheresABetterTool
Introducing DataCision
The Right Tool for Floorpan Credit Underwriting.
Come see us at Booth 18/19 to learn more.Tuesday, March 8, 2022
7:30 a.m. - 6:00 p.m.
AFSA REGISTRATION GRAND FOYER
8:00 a.m. - 8:30 a.m.
INDEPENDENT AUTO FINANCE EXECUTIVES
GROUP BREAKFAST MONET PATIO
Sponsored By
8:30 a.m. - 9:30 a.m.
AWARE BOARD BOARDROOM
8:30 a.m. - 11:30 a.m.
INDEPENDENT AUTO FINANCE
EXECUTIVES GROUP MONET 4
9:30 a.m. - 12:00 p.m.
VEHICLE FINANCE CREDIT RISK COMMITTEE
GRAND 1
12:00 p.m. - 1:00 p.m.
VEHICLE FINANCE BOARD, INDEPENDENT
AUTO FINANCE EXECUTIVES GROUP,
AND VEHICLE FINANCE CREDIT RISK
COMMITTEE LUNCHEON MONET PATIO
Sponsored By
1:15 p.m. - 2:45 p.m.
VEHICLE FINANCE BOARD MONET 4
Sponsored By
vehicle.afsaonline.org 11Leverage Comprehensive
Auto Loan Solutions Without
Switching Gears
Seamlessly combine powerful
business decisioning with
a friction-right consumer
experience.
ACCESS actionable statistical
queries, reporting and analysis to
make more informed decisions
CONNECT prequalified consumers
with affordable dealer inventory
INCREASE booked loans while
creating better leads for your
dealers
To learn more, visit us at booth 35 or visit
transunion.com/industry/auto-lendingTuesday, March 8, 2022
2:45 p.m. - 3:15 p.m.
AFSA Pulse Board MONET 4
3:15 p.m. - 4:15 p.m.
CONFERENCE WELCOME GRAND 2/3
Conference Host
Bill Himpler Charlie Vogelheim
President & CEO Principal, Vogelheim Ventures
AFSA
GENERAL SESSION: THE INDUSTRY PULSE
Join this expert panel for a deep-dive on our industry.
Speakers
Tom Aliff Erin Kerrigan
SVP Founder and
Equifax Managing Director
Kerrigan Advisors
Sponsored By
Steven Ricchuito Jonathan Smoke
Chief Economist Chief Economist
Mizuho Securities Cox Automotive
USA
vehicle.afsaonline.org 1314 vehicle.afsaonline.org
Tuesday, March 8, 2022
4:15 p.m. - 5:00 p.m.
GENERAL SESSION:
Cybersecurity in 2022 - Are You Prepared?
GRAND 2/3
We are in a new world of security issues. This session will
discuss the Top 10 cybersecurity threats for organizations
and how you can help mitigate your company’s risk.
Speaker
Sponsored By
Avani Desai
Partner & CEO
Schellman
5:00 p.m. - 7:00 p.m.
RECEPTION IN THE
EXHIBITOR TOWN SQUARE GRAND 5/6/7/9
Reception Sponsored By Entertainment Sponsored By
7:00 p.m. - 9:00 p.m.
VEHICLE FINANCE BOARD
RECEPTION/DINNER
(BY INVITATION) GRAND PATIO
Dinner Sponsored By
Reception Sponsored By Entertainment Sponsored By
vehicle.afsaonline.org 15Our people turn
promises into results.
Allied has the people, passion, and
products to keep you successful.
When you partner with Allied you gain access
to industry-leading expertise and people
who are passionate about seeing you succeed.
Our team listens to your needs and, together,
create the perfect suite of products and services
to help you serve more consumers while staying
in compliance. Visit us at alliedsolutions.net
to get started today!
| a l l i e d so l u t io n s . n etWednesday, March 9, 2022
8:00 a.m. - 5:30 p.m.
AFSA REGISTRATION GRAND FOYER
Coffee Station Sponsored By
8:15 a.m. - 8:45 a.m.
BREAKFAST IN THE
EXHIBITOR TOWN SQUARE GRAND 5/6/7/9
Sponsored By
8:45 a.m. - 9:15 a.m.
INDUSTRY KEYNOTE GRAND 2/3
Michael Dunn will provide an
overview of the massive and complex
auto market focusing on continuing
supply chain disruptions and the role
China plays in the global market.
Michael Dunn
9:15 a.m. - 10:15 a.m.
KEYNOTE SESSION: Jon Taffer GRAND 2/3
Jon Taffer is an award-winning hospitality
expert, entrepreneur, and thought leader
with nearly 40 years of success in the
entertainment, hospitality, and nightlife
industries. He is perhaps best known as
executive producer and star of Paramount
Network’s “Bar Rescue,” which highlights
Taffer’s skills and passion for assisting
Jon Taffer
business owners and industries that must
adjust to shifting consumer and market
demands. Join us to hear Taffer’s insights
and expertise as one of the great global
business advisers.
Sponsored By
vehicle.afsaonline.org 17“One of the most
significant consumer
finance [law] firms
in the U.S. market.”
— Chambers USA
buckleyfirm.com | infobytesblog.comWednesday, March 9, 2022
10:15 a.m. - 10:45 a.m.
REFRESHMENTS IN THE
EXHIBITOR TOWN SQUARE GRAND 5/6/7/9
Sponsored By
10:45 a.m. - 11:30 a.m.
GENERAL SESSION: Federal & State Update
GRAND 2/3
Join AFSA’s Senior Vice Presidents for Federal and State
Affairs, Celia Winslow and Danielle Arlowe, as they discuss
legislative and regulatory issues, identify policy trends, and
offer insights on other vexing matters of importance to
AFSA members.
Speakers
Danielle Celia Sponsored By
Arlowe Winslow
SVP, State SVP, Federal
11:30 a.m. - 12:15 p.m.
GENERAL SESSION:
ESG and the Future of Business GRAND 2/3
Environmental, Social, and Governance data and reporting
have become key areas for consumers, stakeholders, and
regulators to consider when evaluating a company’s business
practices and performance. Is ESG front of mind for you? It
needs to be.
Speaker
Katie Johar
Financial Sponsored By
Services
Consulting
EY
vehicle.afsaonline.org 1920 vehicle.afsaonline.org
Wednesday, March 9, 2022
12:15 p.m. - 1:15 p.m.
LUNCH IN THE
EXHIBITOR TOWN SQUARE GRAND 5/6/7/9
Sponsored By
1:30 p.m. - 2:15 p.m.
GENERAL SESSION:
CIO Panel: Download on Data GRAND 2/3
Your business has more information about active and
potential customers than ever before. More importantly,
there’s lots of information out there about customers
you may not be targeting but should be. This panel will
discuss data management and how to get the most from
your systems.
Speakers
Brian Jelenek Ida McKinley
Head of Data SVP,
& Analytics Office of CIO
Chase Auto GM Financial
Rush Blevins Justin Oesterle
CIO CEO
Flagship RouteOne Sponsored By
vehicle.afsaonline.org 21$403/monthly
APR 2.9%
Term 60 months
Cash Down $1,000
powered by
Elevate Your Digital Strategy
AutoFi is the leading automotive
commerce platform, partnering with
8 of the top 10 lenders so dealers can
offer instant online approvals to car
buyers. Plus, lenders rely on AutoFi’s
APIs, Marketplace, and Real Payments
solutions to enhance their branded
digital shopping experiences.
Visit AutoFi.com to learn more.
22 vehicle.afsaonline.orgWednesday, March 9, 2022
2:15 p.m. - 3:00 p.m.
GENERAL SESSION:
Digitization Use Cases GRAND 2/3
Digitization is transforming the consumer experience with
speed and efficiency. Our panel will discuss how to best
utilize the limited resources and staff to get the most bang
for your bucks in building a better consumer experience for
your company.
Speakers
Chad Collier Eva Kellershof
CEO Client Partner
CarSaver Otoz
Vince Rice Bill Waid
COO General Manager,
Hyundai Capital Decision Management
America FICO
Sponsored By
3:00 p.m. - 3:30 p.m.
REFRESHMENTS IN THE
EXHIBITOR TOWN SQUARE GRAND 5/6/7/9
Sponsored By
vehicle.afsaonline.org 23PERFORMANCE IS EVERYTHING Stay competitive and confidently assess borrowers in an increasingly digital market. Enhance your view of consumer creditworthiness and fuel credit decisions across the customer lifecycle with LexisNexis® RiskView.™ Tap into alternative data to streamline risk decisions, maximize portfolio performance and improve customer experience. Visit booth #13 to learn more. risk.lexisnexis.com/creditrisk LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. RiskView is a trademark of LexisNexis Risk Solutions Inc. RiskView is a consumer reporting agency product provided by LexisNexis Risk Solutions Inc. and may only be accessed in compliance with the Fair Credit Reporting Act, 15 U.S.C. § 1681, et seq. Copyright © 2022 LexisNexis Risk Solutions. This document is for informational purposes only and does not guarantee the functionality or features of the LexisNexis Risk Solutions products identified. LexisNexis Risk Solutions does not warrant that this document is complete or error free.
Wednesday, March 9, 2022
3:30 p.m. - 4:15 p.m.
GENERAL SESSION:
The Future of Work GRAND 2/3
It’s a good time to be on the job hunt. Wages are rising and
businesses are more than ever having to offer perks and
benefits to entice potential employees. Keeping the talent
base you have is more important than ever. Our speaker
will discuss the latest trends in workforce management and
present some ideas you need to be thinking about for your
company’s success.
Speaker
Justin LaBorde, Ph.D
SVP Sponsored By
Kantar
4:15 p.m. - 6:00 p.m.
RECEPTION IN THE
EXHIBITOR TOWN SQUARE GRAND 5/6/7/9
Reception Sponsored By Entertainment Sponsored By
4:15 p.m. - 5:45 p.m.
WOMEN’S LEADERSHIP COUNCIL DAVINCI 3
Speaker Sponsored By
Refreshments Sponsored By
Avani Desai
Partner & CEO
Schellman
vehicle.afsaonline.org 25Thursday, March 10, 2022
8:00 a.m. - 11:00 a.m.
AFSA REGISTRATION GRAND FOYER
8:00 a.m. - 8:45 a.m.
BREAKFAST IN THE
EXHIBITOR TOWN SQUARE GRAND 5/6/7/9
Sponsored By
8:45 a.m. - 9:15 a.m.
GENERAL SESSION:
AFSA/NADA/NAAA Exchange GRAND 2/3
AFSA Vehicle Finance Division Chair Sandra Broderick,
Michael Alford, NADA Chairman and R. Charlie Nichols,
Chairman, NAAA discuss some of the key issues and
opportunities facing both financiers and dealers.
Speakers
Sandra Broderick Michael Alford R. Charlie Nichols
Chair Chair Chair
Vehicle Finance NADA NAAA
Division
Sponsored By
vehicle.afsaonline.org 27ONE SUITE. EVERY STAGE. YOUR END TO END LENDING LIFECYCLE SCAN & WATCH
Thursday, March 10, 2022
9:10 a.m. - 10:00 a.m.
GENERAL SESSION: GRAND 2/3
The Future of Vehicle Sales & Financing
The pandemic has accelerated the shift to digital and
vehicle financing and sales have to come along for the ride.
The future of the industry depends on proper planning and
deployment of digital programs. Our panel will highlight
some of these initiatives that can help you serve the new,
digital-first consumer.
Speakers
Steve Greenfield Chris Ballinger
CEO & Founder President &
Automotive Founder
Ventures MOBI
Mike Landau Jose Puente
CEO CEO
ParkMyFleet Ulity, A Santander
Consumer Finance
Company
Sponsored By
vehicle.afsaonline.org 29The preconfigured platform, proven to support America’s top auto finance portfolios. No constraints - just possibilities. Preconfigured and proven, the cloud-native Alfa Systems platform is delivered rapidly, then grows with you, offering exceptional agility and helping you serve your customers efficiently and skillfully. Working in partnership, we'll help you automate, innovate and challenge in the auto finance space. Alfa Systems puts your future in your hands. Futureproof your auto finance alfasystems.com 30 vehicle.afsaonline.org
Thursday, March 10, 2022
10:00 a.m. - 10:45 a.m.
GENERAL SESSION:
CEO Imperatives: 2022 Priorities & Predictions
Join industry leaders as they look ahead to the challenges
and opportunities for 2022.
Speakers
Jon Daniels Mara McNeill Tanya Sanders
President President and EVP, Head of
CarMax Auto CEO Wells Fargo
Finance Toyota Financial Auto Consumer
Savings Bank Lending
Wells Fargo &
Company
Marc Womack
EVP, Head of
Operations Sponsored By
Santander
Consumer USA
11:00 a.m. - 12:00 p.m.
VEHICLE COMMERCIAL CREDIT
LUNCHEON GRAND 1
Sponsored By
12:00 p.m. - 2:00 p.m.
VEHICLE COMMERCIAL
CREDIT COMMITTEE GRAND 8
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WWW.MEGASYS.NETEXHIBITORS ACI Worldwide Booth 37 Elkhorn, NE Darcy Locke Vice President, Head, Consumer Finance Sales (502) 648-2353 darcy.locke@aciworldwide.com aciworldwide.com/solutions/aci-speedpay As an unrivaled leader in the billing and payments space, ACI offers the ACI Speedpay solution, which innovates billing and payment options for customers and clients alike. The ACI Speedpay solution is a trailblazer in the industry, offering the most advanced features and services for clients across numerous industries. AFSA Pulse Grand Foyer Addison, TX Sean McCune | Director, Application Development (866) 674-5414 x702 smccune@jerichotech.com | jerichotech.com/afsapulse AFSA PulseTM offers AFSA members secure, online benchmarking of peer vehicle finance company business metrics using an anonymous comparison based on a standardized set of comparable data. The system provides configurable views and dashboards to easily track real-time results and trends. Alfa Booth 30/31 Birmingham, MI Turner Parlin | Manager, Sales Operations, Americas (908) 358-8614 Turner.Parlin@alfasystems.com | alfasystems.com Alfa Systems is the next-generation software platform for auto finance that enables innovation and efficiency in your business through best-in-class technology and flexibility. Providing an integrated suite of services that satisfies both retail and commercial lending and leasing, wholesale and dealer finance, all on a single platform, Alfa Systems is a feature-rich, scalable, end-to-end solution with integrated workflow and automated processing using business rules. vehicle.afsaonline.org 35
EXHIBITORS Alliance Inspection Management Booth 12 Long Beach, CA Eric Widmer | Senior Vice President, Sales & Marketing (562) 495-8843 Ewidmer@aiminspections.com | aiminspections.com AiM is an independent, customer focused, national vehicle inspection/audit partnership that combines advanced technology with deep industry experience to provide a unique, trustworthy bridge between buyers and sellers. AiM – Trusted Inspections. Independent Audits. Innovative Solutions. Allied Solutions, LLC / Securian Financial Group Booth 1 Plano, TX Suzi Straffon Director, Finance Company Markets | Sales Development (469) 363-8464 Susan.straffon@alliedsolutions.net | alliedsolutions.net Allied Solutions is one of the largest providers of insurance, lending, and marketing products to financial institutions in the US. Allied Solutions uses technology-based products and services customized to meet the needs of 4,000 clients along with a portfolio of innovative products and services from a wide variety of providers. Amsive Booth 20 Bolingbrook, IL Greg Hamby | Sr. Director, Business Development (601) 898-8714 ghamby@amsive.com amsive.com/markets/consumer-finance Amsive connects data, insights and expertise, enabling healthcare plans to win in their current ultra-competitive environment. We’re a full-service agency that brings marketing alive – shaping strategy, identifying audiences, developing impactful messaging – executing onmichannel communications while measuring and analyzing omni- channel results. Amsive allows you to know and do more. 36 vehicle.afsaonline.org
EXHIBITORS AUL Corp. Kiosk V22 Napa, CA Bryan Nieves | Vice President, National Accounts (800) 826-3207 bnieves@aulcorp.com | aulcorp.com AUL’s mission is to be the premier F&I provider in America by any quantifiable measurement of business activity. Black Book Booth 3 Lawrenceville, GA Susan Moritz | Executive Vice President, Revenue (317) 900-3318 Susan.moritz@blackbook.com | blackbook.com Black Book® provides data and insights that allow you to make intelligent decisions every day. C&R Software Kiosk V17 Fairfax, VA Ted London | Senior Director (916) 634-5179 tedlondon@crsoftware.com | crsoftware.com C&R Software helps organizations in the automotive market create a better journey for their customers in financial distress. EXHIBITOR TOWN SQUARE DÉCOR sponsored by vehicle.afsaonline.org 37
EXHIBITORS Counselor Library / Hudson Cook, LLP Booth 26 Hanover, MD Michael J. Willer | Vice President (877) 464-8326 mwiller@counselorlibrary.com | hudco.com For more than 20 years, CounselorLibrary.com, LLC, an affiliate of Hudson Cook, LLP, has offered the industry- trusted online regulatory compliance resource for the consumer financial services industry, providing comprehensive coverage of developments related to federal and state consumer credit and financial privacy laws, regulations, and litigation. Covius Booth 29 Glendale, CO Matt Johnson | Vice President, Business Development (951) 491-6581 matt.johnson@covius.com | covius.com Covius Document Services is the leading provider of compliance-driven pre- and post-repossession and post-sales notices. Services: regulatory monitoring, custom research and consulting and comprehensive, up-to-date vehicle finance template libraries which provide critical notices in compliance with the UCC and states. We also offer loan- and portfolio-level compliance reviews and oversight. Cox Automotive Lender Solutions Booth 15/16 Atlanta, GA Marguerite Martakis | Lender Solutions Marketing (516) 300-7082 marguerite.martakis@coxautoinc.com coxautoinc.com/digital-adoption/#lender Cox Automotive Lender Solutions provides efficient and compliant solutions for auto lenders throughout the lifecycle of the loan: from digital retailing to application processing and digital contracting for loan originations, to loan servicing, contract recoveries and overall title management. 38 vehicle.afsaonline.org
EXHIBITORS Crypton Mobile Booth 23 Augusta, GA David Phillips | President (706) 955-6407 David@CryptonMobile.com | cryptonmobile.com Crypton Mobile is a multinational technology corporation specializing in enterprise-level business-to-business software solutions for the consumer lending, real estate, automotive, retail, and food service industries. These services include electronic signatures, electronic vaulting, facial recognition and identity verification, and compliance-based machine learning solutions. DataScan Booth18/19 Alpharetta, GA Keaton Summerland | Business Development Representative (678) 481-5823 keaton.summerland@onedatascan.com | onedatascan.com DataScan provides clarity to wholesale loan accounting and manages risk with a holistic auditing solution by leveraging advanced technology and highly skilled associates to simplify the complex risk management process. As a global leader, DataScan offers comprehensive solutions to banks, independent finance companies, and captive financial institutions. DataScan is located in Alpharetta, GA. DDI Technology Booth 4 Irmo, SC Jon Campbell | Director, Business Development (516) 246-1738 jonathan.campbell@dditechnology.com | dditechnology.com DDI Technology offers financial institutions and automotive dealers a suite of automotive title/registration management and total-loss transaction technologies that deliver efficiencies, reduce costs, and enable superior customer service. DDI can also assist your institution in all 50 states from title application to lien release. vehicle.afsaonline.org 39
EXHIBITORS defi SOLUTIONS Booth 7/8 Westlake, TX Gabriella Bennett | Business Development Representative (214) 347-9859 gmccord@defisolutions.com | defisolutions.com defi SOLUTIONS offers an end-to-end, total solution for the loan or lease lifecycle. Partnering with captives, banks, credit unions, finance companies—from digital engagement through the complete lending process—defi is setting new standards for flexibility, configurability, and scalability in originations and servicing (by our experts or your experts). defi helps lenders exceed borrower expectations. Element Remarketing Kiosk V11 Hoffman Estates, IL Jay Watson | Vice President, Sales (248) 904-9468 Jwatson@elementcorp.com | remarketingbyelement.com Display and Present Remarketing By Element Remarketing Programs and Services. FICO Kiosk V18 San Jose, CA Ken Kertz Vice President, Transportation (949) 285-8998 KenKertz@fico.com | fico.com FICO helps vehicle finance customers take advantage of the vast amounts of data available and turn that data into insights powered by analytics and real-time decisioning to optimize every customer interaction for a true 360-degree view of the customer. We accomplish this through our award winning FICO Platform. 40 vehicle.afsaonline.org
EXHIBITORS FIS Kiosk V13 Jacksonville, FL Lou Loquasto | Vice President, Automotive Finance (484) 881-2300 Lou.loquasto@fisglobal.com | fisglobal.com As the world’s largest FinTech company, we help automotive finance companies improve and scale operations across the front, middle, and back offices. Our market leading technology enables end-to-end asset-based lending and servicing platforms incorporating cutting edge tech like Robotic Process Automation, Blockchain, and Machine Learning. FSSI Kiosk V14 Santa Ana, CA John Pulver | Relationship Manager (714) 436-3300 JohnPulver@fssi-ca.com | fssi-ca.com Your one-stop source for innovative customer communications. Deliver documents on time and on target. Greater control and transparency start here! GOLDPoint Systems Booth 41 Provo, UT Glen Twede | Vice President (801) 429-2172 glent@goldpointsystems.com | goldpointsystems.com API based Software Lending platform that can be configured to your unique lending needs. Online origination, decisioning, servicing, payments, accounting and reporting. vehicle.afsaonline.org 41
EXHIBITORS Hatteras FocusOne Kiosk V7 Plymouth, MI Linda Woodward | Vice President, Strategic Accounts (248) 229-0527 lwoodward@4hatteras.com | focus1data.com Hatteras FocusOne is a woman owned and managed WBENC print, mail, and electronic delivery premier service provider in the financial services industry with more than 30-years of experience. Inovatec Booth 27 Burnaby, BC, CANADA Brendon Aleski | Director, Sales (412) 735-1661 baleski@inovatec.com | inovatec.com Inovatec’s suite of modern, intelligent SaaS solutions are modern, secure and stable products used by some of North America’s largest lenders. The Inovatec LOS.LMS and Direct systems enable automated, efficient workflow that let your team do more with less and help your business grow. J.D. POWER Kiosk V2 Troy, MI Paul Linden | Director, PIN Navigator (248) 762-7444 Paul.linden@jdpa.com | jdpower.com/Business J.D. Power PIN Navigator® is a customized, web-based price optimization and market monitoring tool built specifically for the automotive finance industry. This tool is designed to support the needs of the pricing, risk, sales, marketing, and insurance departments of automotive finance lenders. PIN Navigator provides lenders with access to the timeliest data available in the market and includes more than 70 contract, dealer, and lender variables updated daily. 42 vehicle.afsaonline.org
EXHIBITORS LAUNCHER.SOLUTIONS Kiosk V15 Jacksonville, FL Ray Antunez | Client Services (877) 556-2437 rantunez@launcher.solutions | launcher.solutions LAUNCHER.SOLUTIONS provides technologies for banks, credit unions, and lending institutions. Its appTRAKER Loan Origination System is configurable to fit any business model. appTRAKER’s rules modeler allows for rapid deployment of rules, which are tested in our QA environment before implementing. LAUNCHER. SOLUTIONS focuses on |customer service, providing simple implementations and support services before and after go-live. Lender Compliance Technologies Kiosk V9 Southlake, TX Tyler Gray | Director, Sales (817) 725-8340 tgray@LCT1.com | lct1.com Lender Compliance Technologies provides F&I compliance software for lenders. LCT’s first product, Refund Control, is a lender-managed cancellation and refund system. Using industry best practices for software development, our solutions include full out-of-the-box workflows, real time reporting, third party integration connectors and security that focuses on protecting consumer data. Lendisoft Inc. Kiosk V10 Irvine, CA Bill Gerber | Chief Revenue Officer (949) 888-5557 bgerber@lendisoft.com | lendisoft.com Lendisoft is an end-to-end loan management suite with integrated Risk Management made available through a subscription-based SaaS model. Our LMS product is priced based upon total volume of loans managed using our sophisticated platform and easy-to-use interface. vehicle.afsaonline.org 43
EXHIBITORS LexisNexis Risk Solutions Booth 13 Alpharetta, GA George Clark | Manager, Strategic Accounts (248) 404-0766 george.clark@LexisNexisrisk.com | risk.lexisnexis.com LexisNexis® RiskView™ Solutions- comprehensive suite of proven credit risk management tools. LexisNexis® Fraud Intelligence – mitigate new account fraud. Consumer/Business Instant ID – complete identity verification. Accurint® for Collections – pinpoint right-party contacts. ThreatMetrix® w/ Behavioral Biometrics – Increase customer conversion rates and improve fraud defenses with an added layer of defense. Lightico Booth 14 New York, NY Gaby Young | Director, Marketing (917) 475-0128 gaby@lightico.com | lightico.com Lightico is an award-winning SaaS platform that empowers lenders to accelerate originations and servicing processes. With the Lightico Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, stips and payments, and authenticate ID in real time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates. Market Scan Information Systems Booth 33 Camarillo, CA Jose Galvan | Head, Data Partnerships (818) 519-1271 jgalvan@marketscan.com | marketscan.com Market Scan offers Automotive Payments as a Service™ solutions, solving challenges and problems for companies involved in automotive commerce. Our mGauge® solution provides access to all published lease and finance programs, empowering users to publish dealer support programs with precision to achieve the desired market share at a greatly reduced cost. 44 vehicle.afsaonline.org
EXHIBITORS MeridianLink Booth 22 Costa Mesa, CA Nate O’Gwin | Events Coordinator (619) 368-1487 nathan.ogwin@meridianlink.com | meridianlink.com MeridianLink DecisionLender® is a complete lending solution for direct and indirect lenders and consumer finance companies. DecisionLender automates your entire loan origination process so your customers can apply for credit digitally and be automatically pre-approved. Gain market share, expand reach and improve the customer experience with MeridianLink DecisionLender. National Bankruptcy Services, LLC Booth 36 Dallas, TX Jim O’Reilly | Senior Vice President (214) 860-6973 jim.oreilly@nationalbankruptcy.com nationalbankruptcy.com National Bankruptcy Services, LLC (NBS) is the largest automobile and real property outsourced bankruptcy service provider in the U.S. NBS provides a complete bankruptcy case management solution, allowing clients to improve recovery dollars, improve compliance, reduce risk, and consolidate the management of numerous processes, vendors, and cost. Neo Kiosk V21 San Jose, CA Scott Shamrell | Head, Sales & Business Development (949) 326-4928 SShamrell@neoverify.com | neoverify.com Neo’s application scoring and underwriting system leverages AI/ML, along with your past loan performance, to automate application processing, mitigate rise, increase profitability and decrease time to approvals. vehicle.afsaonline.org 45
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vehicle.afsaonline.orgEXHIBITORS NETSOL Technologies Americas, Inc. Kiosk V12 Calabasas, CA Peter Minshall | Executive Vice President (818) 222-9195 peter.minshall@netsoltech.com | netsoltech.com NFS Ascent: An adaptive platform for the evolving global auto finance and leasing industry. NFS Digital: Curated digital touchpoints for our clients’ teams, partners and customers. Otoz: Powering the future of digital auto retail, Otoz is a turnkey platform built to power on-demand car- sharing and cars-by-subscription. Nordis Technologies Kiosk V5 Coral Springs, FL Bryan Ten Broek | Vice President, Business Development (954) 323-5217 btenbroek@nordistechnologies.com | nordistechnologies.com Nordis Technologies provides cloud-based, omnichannel customer communications management technology with integrated print, email and text delivery for auto finance lenders and servicers. Companies trust Nordis to drive digital transformation and improve customer experience with Expresso®, a patented technology platform that delivers content control and agility for creating, personalizing and distributing critical digital and print auto finance communications. Palinode Booth 28 Brentwood, TN Brodie Seider | SVP, Sales (615) 551-2001 Brodie.seider@palinode.io | palinode.io Palinode offers compliance and productivity software to assist Banks, Credit Unions and other Creditors with consumer credit disputes and Metro2 credit reporting. Sonnet transforms processing performance by adding automation to e-OSCAR and direct dispute workflows, reinforcing company policies and procedures, and supporting compliance with the CFPB regulations for “reasonable investigation.” vehicle.afsaonline.org 47
EXHIBITORS PassTime Booth 21 Littleton, CO Kevin Carr | Vice President, Financial Services (303) 962-5165 kcarr@passtimegps.com | passtimegps.com PassTime is a leading provider of GPS Solutions and has been in business for more than 25 years. PassTime’s GPS Solutions help connect vehicles and protect assets for auto dealers, finance companies, fleet transportation providers and consumers. The company prides itself on high-quality, reliable products and unmatched customer support. Paymentus Booth 34 Charlotte, NC Doug Reynolds | Director, Regional Sales (760) 445-2331 dreynolds@paymentus.com | paymentus.com Paymentus (NYSE: PAY) is a leading provider of cloud-based bill payment technology and solutions. Our omni-channel platform provides consumers with easy-to-use, flexible and secure electronic bill payment experiences through their preferred payment channel and type. For more information, please visit www.paymentus.com PayNearMe Booth 10 Santa Clara, CA Bruce Gaskill | Director, Sales (817) 875-9675 bruce@paynearme.com | home.paynearme.com PayNearMe is the modern and reliable payments platform that lets your customers pay how, when and where they want. Accept cash, debit, credit, ACH and mobile-first payment methods including Apple Pay and Google Pay – all with a single platform. PayNearMe builds innovative technology with an emphasis on user experience, customer satisfaction and reliability so you can collect every payment, every time. 48 vehicle.afsaonline.org
EXHIBITORS PDP Group, Inc. Booth 9 Hunt Valley, MD John Yarbrough AVP, Business Development and Legislative Affairs (443) 799-7783 jcyarbrough@pdpgroupinc.com | pdpgroupinc.com PDP Group offers tailored automotive risk solutions for dealers and lender comprehensive nationwide paper title administration and electronic lien and title processing. In addition, PDP Group is nationally known for providing insurance products for service rental programs, floor plan inventory, and dealer property and casualty coverage. We offer title services through our Michigan Auto Title Service (MATS). Point Predictive Kiosk V23 San Diego, CA Derek Halpern | Senior Vice President, Sales (858) 829-0839 dhalpern@pointpredictive.com | pointpredictive.com Point Predictive powers auto lending speed and confidence with artificial intelligence solutions. We help automate the digital lending process by quickly and accurately identifying who is reporting relevant data truthfully on their applications and who is not. This lets lenders streamline loan funding for the vast majority of applicants. Quiktrak, Inc. Kiosk V8 Beaverton, OR Greg Glowacz | Director, Business Development (503) 214-3092 Greg.glowacz@bureauveritas.com | quiktrak.com Quiktrak is a global leader in asset verification, inspection services and wholesale floorplan auditing. We provide audit solutions in 38 countries to the finance, retail, OEM and real estate industries around the world with our proprietary technology, Revoquest. With over 30 years in the industry, Quiktrak has the knowledge, technology and people to provide solutions to all your collateral verification needs. vehicle.afsaonline.org 49
EXHIBITORS REPAY Booth 5 Atlanta, GA Susan Perlmutter | Chief Revenue Officer (817) 439-6215 spermutter@repay.com | repay.com REPAY is a payment technology provider that offers card and ACH processing, Instant Funding, a consumer-facing mobile app, and online bill payment systems with web, text, and IVR capabilities. RevSpring, Inc. Kiosk V19 Nashville, TN Jane Kerry | Director, Business Development (602) 525-4558 jkerry@revspringinc.com revspringinc.com/financial-services RevSpring’s comprehensive and compliant payment solutions enable organizations to streamline financial communications, reduce costs, mitigate risks, and improve collection outcomes. The purpose-built solutions take a holistic approach to the consumer’s financial journey by providing personalized print, online, phone, email and text communications and payment options. Reynolds & Reynolds Booth 24/25 Dayton, OH Terry O’Loughlin | Director, Compliance (954) 616-7700 Terrence_OLoughlin@reyrey.com | reyrey.com Reynolds and Reynolds is a leading provider of automobile dealership software, services, and document solutions. Reynolds finance offerings provide dealerships with easy-to- use, compliant, and interactive solutions that improve the customer experience and dealership profitability. Reynolds’ LAW® 553 Universal Retail Sale Contract is the most widely accepted document in auto finance. 50 vehicle.afsaonline.org
EXHIBITORS RouteOne LLC Booth 11 Farmington Hills, MI Amber Haseley | Director, Customer Relationships (248) 862-7000 ahaseley@routeone.com | routeone.com We simplify and streamline the communication process between dealers and you. Through RouteOne, thousands of dealers across the country can easily access you and a vast network of other finance sources they do business with in RouteOne’s credit application system. We under- stand automotive financing and are able to give you the technology, tools and support to grow your business. Access more vehicle loans with the technology dealers trust. Secure Title Administration, Inc. Kiosk V16 Duluth, GA Mark Gallagher | Account Executive (866) 742-1466 MGallagher@SecureTA.com | info.secureta.com Secure Title Administration, Inc. (STA) provides title administration services that allow lenders to outsource time consuming task, while maintaining transparent control over the status of titles. STA remains at the forefront of the title administration industry, including all regulatory and legislative requirements. SecureClose Kiosk V24 Mesa, AZ Ace Christian | Chief Executive Officer (770) 856-0893 Ace.christian@secureclose.net | secureclose.net E-Sign and Vaulting services for the Vehicle Finance Industry one of a kind automated closing. Vault to Vault transfer meets UCC and TOLEC rules. vehicle.afsaonline.org 51
EXHIBITORS SentiLink Kiosk V20 San Francisco, CA Kyle Rohrs | Senior Account Executive (408) 722-5674 kyle@sentilink.com | SentiLink.com SentiLink stops identity fraud at onboarding. Solutions by Text Booth 38 Dallas, TX Mike Rogers | Chief Revenue Officer (415) 994-7782 mrogers@solutionsbytext.com | solutionsbytext.com Solutions by Text was founded in 2008 with the mission to deliver impactful conversational messaging and convenient payment partner solutions that are rich, real-time, and compliant. SBT is the only compliance-first provider of enterprise texting solutions in the market. Sopra Banking Software Booth 39/40 Alpharetta, GA Jeff Bunch | Head, Automotive Strategy — US (678) 571-1803 jeff.bunch@soprabanking.com | soprabanking.com Sopra Financing Platform is the world’s leading finance solution, offering floorplan, commercial lending and corporate fleet amongst its functionality, as well complementary digital finance capability including digital audit, customer onboarding and risk mitigation. Delivered in the cloud, on premise or as-a-Service, it is the solution of choice for banks, captives and independents globally. 52 vehicle.afsaonline.org
EXHIBITORS State National Companies Kiosk V4 Bedford, TX Mark Baltuska Vice President, Finance Company Markets (817) 727-7316 mbaltuska@statenational.com | statenational.com You’ve worked hard to build your portfolio. Let State National give you the protection it deserves. Lenders nationwide use our array of proven, customized solutions to reduce charge-offs and improve the customer experience. When you choose State National, you’re forming a partnership with the leading firm in the industry. TransUnion Booth 35 Chicago, IL Satyan Merchant | Senior Vice President Satyan.merchant@transunion.com | transunion.com TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. As a result, auto lenders, dealers and consumers can transact with confidence and achieve great things. We call this information for good. Visa, Inc. Kiosk V3 San Francisco, CA Todd Mazurek Senior Director, Bill Pay Product Management (415) 328-6592 tmazurek@visa.com | visa.com Visa is a trusted network and world leader in digital payments, with a mission to remove barriers and connect more people to the global economy. Visa is launching bill presentment and payment solutions to help people better manage their bills and help billers get paid on-time. vehicle.afsaonline.org 53
Winnow Kiosk V1 Anaheim Hills, CA Chris Hilliard | Chief Operating Officer (949) 356-0660 chris@winnow.law | winnow.law Winnow Solutions, LLC is the developer of Winnow®, a database-driven, RegTech platform that provides subscribers with accurate topic-driven surveys and automated compliance change management. Winnow catalogs over 45,000 individual state law requirements maintained by an experienced team of specialized attorneys and professionals. Winnow subscribers build highly tailored state law compliance surveys unique to their business type, licensing, financial products, and jurisdictions, with federal law surveys coming soon. Wolters Kluwer Kiosk V6 Minneapolis, MN David Scatterday | Associate Director, Marketing (800) 397-2341 David.scatterday@wolterskluwer.com wolterskluwer.com/en/solutions/eoriginal Wolters Kluwer is a global provider of professional information, software solutions, and services for a variety of industries, including finance, audit, risk, compliance, and regulatory sectors. Wolters Kluwer offers numerous solutions to support lenders through the entire auto lending lifecycle, including vehicle titling solutions, maintaining paper and electronic titles, and eContracting solutions. 54 vehicle.afsaonline.org
Mark your calendar for
FUTURE AFSA EVENTS
2022 Independents Conference & Exposition
May 2-5, 2022
La Quinta Resort & Club
Palm Springs, California
www.independents.afsaonline.org
The EDGE
June 5-10, 2022
Mercer University
Atlanta, Georgia
www.afsaef.org
Leadership Development Program
August 6-13, 2022
University of North Carolina
Chapel Hill, North Carolina
www.afsaef.org
106th AFSA Annual Meeting
October 24-26, 2022
The Breakers
Palm Beach, Florida
www.annual.afsaonline.org
2023 Vehicle Finance Conference & Exposition
January 24-26, 2023
Hilton Anatole
Dallas, Texas
www.vehicle.afsaonline.org
2024 Vehicle Finance Conference & Exposition
January 31-February 2, 2024
Las Vegas, Nevada
www.vehicle.afsaonline.org
For more information:
American Financial Services Association
919 18th Street, NW, Suite 300
Washington, DC 20006
(202) 296-5544
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