REGULATION TECHNOLOGY: Enabling More Than Compliance Post The Pandemic - TripleOKLaw
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IN THIS DEC ISSUE 007 2020 ISSUE 11 PUBLISHER TripleOKLaw Advocates LLP. EDITOR Oscar Mbabu EDITORIAL TEAM Evolution is the nexus Tom Onyango between Hedge Funds and Stephen Mallowah Catherine Kariuki Mulika Legal Service Providers Janet Othero Leyla Ahmed Franklin Cheluget Kivindyo Munyao Joyanne Njau Faith Kerubo Yohana Baraza Becky Genga ART & DESIGN Smith Creative www.smithcreative.co.ke FOR FREE SUBSCRIPTION, go to www.tripleoklaw.com ACK Garden House, 5th Floor, Wing C First Ngong Avenue, off Bishops Road, P. O. Box 43170 - 00100, Nairobi, KE Pilot Telephone: +254 20 272 7171 Email: info@tripleoklaw.com Web: www.tripleoklaw.com A HAPPY NEW YEAR 14 Nairobi 22 The Adoption of Artificial Legal Awards Intelligence (Ai) by Kenyan Entities: Pertinent Legal Issues
COVER IN THIS Editor’s Note STORY ISSUE T he evolution of law and society is often portended by a time of catastrophe, uncertainty and disillusionment. With debt collection and its promise for both legal and financial services. This Issue does not promise Utopia, nor does most economic sectors grappling with it create a reality that is altogether fantastic. the reality of the coronavirus, firm executives are faced with a It is a tasteful articulation of the steps other burdensome reality, they must evolve their businesses or die. legal practitioners have taken to add value to 12 The legal profession is no different, and its hesitation to innovate their jurisdictions through the incorporation proactively is manifested by the apparent lack of innovation of law, finance and technology. within the legal industry. At TripleOKLaw, we dare ourselves to pioneer This edition explores a futuristic view of the legal profession the evolution of our legal industry every day Regulation and the numerous ways it is set to contribute to today’s digital and we hope that the readers of this issue will Technology: economy. Our capable authors pushed themselves out of the find a kindred spirit in these Articles and thus status quo to write articles on the advent of Regtech to the Enabling more then challenge themselves to bring the promise of Kenyan legal industry and how its proliferation may disrupt legal the Future into today’s reality. compliance post the practice as we know it today, highlighted the next level of financial pandemic services and how the legal profession can be a key contributor, delved into the various applications of Artificial Intelligence (AI) into the legal profession and discussed the realm of amicable Oscar Mbabu Managing Partner’s Note 07 26 A n attitude of gratitude is the verifiable sources. As a firm, we usher in biggest favour that we can the age of information with a conviction give ourselves when in a to contribute to the facts and ultimately difficult crisis. In this year we to the truth. I hope you enjoy this edition have faced wave after wave of uncertainty over the holidays and that we will meet Amicable Legal and been forced to approach our business in the new year with a renewed sense of Debt Awareness from a different perspective. Consequently, how we work, how we communicate and treat information purpose. Merry Christmas and Happy New Year. Collection Week that we come across has necessitated a big mindset shift. Post Covid-19 I believe that the new format of our newsletter will enable you to receive more qualified opinions from real, and John M. Ohaga DISCLAIMER: The information contained in this newsletter is for general information only and is not intended to provide legal advice. Information contained herein should not be acted upon in any specific situation without appropriate legal advice. We do not accept responsibility or liability to users or any third parties in relation to use of this newsletter or its contents. All copyright, trademarks and other intellectual property in or arising out of the materials vest solely in TripleOKLaw LLP, Advocates. For further information, contact us on info@tripleoklaw.com
THE ABOVE STANDARD THE ABOVE STANDARD Finalists at THE John M. Ohaga Senior Counsel C.Arb, FCIArb AFRICAN LEGAL Amicable AWARDS 2020 Technology Media and Telecommunications (TMT) Debt Collection Post Covid-19 W e are honoured to have been shortlisted for the African Legal Awards 2020 alongside other top legal practitioners from the African continent. TripleOKLaw - Client/External Evance Odhiambo | Benta Moige C OVID-19 has presented unprecedented challenges to the entire word. The spread of the disease has severely impacted the political, economic, and social orders in many countries. With combating the virus being the world’s priority, normalcy in all activities has been disrupted leading to widespread uncertainty and hardship hitting many industries. In Kenya, the commerce sector especially the trade on credit is one of those areas that have been severely hit. There has been a drastic shift in both corporate and consumer conducts, with several business closing and numerous job losses generating substantial loss of income and financial insecurity. 6 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 7
THE ABOVE STANDARD THE ABOVE STANDARD There are a host of processes that amicable collectors a) Paying attention to can effectively execute. They trace debtors and identify their assets as well as establish their financial standing. contextual circumstances The debt collection department applies various Effective debt collection post Covid-19 will involve techniques when realizing debt. In fact, studies have strategies that pay attention to the new circumstances revealed that while a number of companies use debt and economic climate. Therefore, it is advisable that collection agencies, debtors have responded effectively debt collectors work on nurturing relationships with to law firm-based debt collection. This is because debt their consumers, even before they start paying. This collection based within law firms tends to be faster and will help them clearly understand the context and the more effective because if for instance a debtor fails to viability of any methods applied to collect the debts as respond to the debt collection department, the same well as properly understand consequential risks if any. can be forwarded to the litigation department within the same firm hence saving on valuable time in case a decision to litigate has been reached. b) Coming up with flexible There is a spike in loan delinquencies and non- Professional Debt Collection Furthermore, debt collection processes originating payment of financial commitment among individuals, options from law firm-based structures are done in accordance small, micro-medium enterprises and corporate Aside from the traditional debt litigation, law firms with the law and the client is exposed to minimal or Consumers and borrowers will all need flexible options entities. Financial institutions should brace for a such as TripleOKLaw which have adopted amicable no risk at all. The recovery methods employed entail to pay the debts owing as to when they can despite the flood of loan delinquencies and defaults as unstable Debt Collection can as well serve as debt collection approaching each case with its own uniqueness with an economic hardships. Effective debt collectors therefore economic times lead to higher default rate. Borrowers agencies. The amicable collection approach has ethical and legal strategy formulated and put in place. need to employ methods and modifications such as: are now struggling to repay their loans due to immense benefits to the creditor who will save money Therefore, the essence of engaging debt collectors the shrinking purchasing power. As a result of the that would have otherwise been used in the litigation is to ensure amicable settlement of claims without described conditions, late payment and non-payment process. Further, the creditor is able to ensure timely necessarily going through the court processes. The 01 Debts restructuring, is increasingly becoming of great interest for business. debt recovery thereby strengthening their working Judicial settlement avenue should only come in as a last capital position and reducing their gearing levels. resort and in the extreme circumstances furthermore, 02 Payment deferrals, In the ever-increasing unstable economic environment, engaging a law firm in debt collection is that even proper and effective debt collection strategies are On the other hand, the debtor benefits from saving while pursuing amicable collection mechanisms, 03 Extensions of repayment terms, or important particularly as we head to a ‘new normal.’ costs that are associated with litigation, the also get to there is a high degree of sensitivity and utmost This should basically entail the most effective set of preserve a trading relationship with a valued supplier confidentiality following the lawyers’ professional code 04 Other insignificant delays in payment. procedures with the aim of preserving the reputation and remedy their credit position with the Credit in engagement with clients. of the business as well as good relations with its Reference Bureaus. Conclusion customers. Further, good debt Collection Strategies will help a firm take control of its accounts receivable COVID-19 presents banks, money lenders, and save time and potential legal hassle down the Amicable debt collection administrators, entities in general trade and debt road. strategies post COVID-19 collectors with a unique set of risk management challenges. In this fast-moving environment, the needs There is expert consensus that as the world settles into a ‘new normal’ those involved in collecting debt should the debtor benefits from It is important to understand that the strategies of your customers and guidance from governments adopted by a business when collecting debts impact may seem to change daily at times. Therefore, there is be prepared for unpredictable payments based on the saving costs that are not only on the profitability of the business, but also need for proper, efficient and amicable debt collection ever-evolving economic situation. There is in fact a shift in consumer and borrower behavior necessitating a associated with litigation, the the brand and reputation of the business. A good strategies post the COVID-19 period. debt collection strategy will recover the debt and still new tact to debt collection that is adaptive to the new also gets to preserve a trading build good relations with customers thus maintaining challenges. Particularly, there is a need to understand relationship with a valued the image of the credit business. Any debt collection how this consumer and borrower behavior changes For more information on this, contact and adopt an empathic yet effective method of debt supplier and remedy their method used should pay attention to ensure that it eodhiambo@tripleoklaw.com does not lead to loss of business in future. Therefore, collection. credit position with the Credit for an effective debt collection strategy, a firm should Reference Bureaus. have an effective and documented debt collection plan for easy implementation. 8 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 9
Congrat ulat ions THE ABOVE STANDARD THE ABOVE STANDARD JINARO KIBET Evolution ON YOUR APPOINTMENT TO: is the Nexus THE WORLD ATHLETICS between Hedge Funds GOVERNANCE COMMISSION and Legal Service WORLD ATHLETICS HUMAN RIGHTS WORKING GROUP Providers P artner Jinaro Kibet was this year appointed to the World Athletics Governance Commission and the World Athletics Human Rights Working Group. The Governance Commission provides expertise to the World Athletics Council and their role is central to the organisation’s mission to Lead in the sport. Mr Kibet been an avid ally of the Athletics fraternity, currently serving as Vice-President of Bryan Mylo | Oscar Mbabu | Fardosa Mustafa Athletics Kenya. His role in the Human Rights O Working Group will see him work with colleagues from diverse nationalities in formulating operations, policies and rules towards developing ne of the harbingers of an evolving financial market is the apparent implementation a human rights framework for World Athletics. of sophisticated investment strategies by various market participants. With the recent creation of the derivatives segment of the bourse and the masterpiece of a reverse merger which brought CBA Bank to the public market through the acquisition of NIC Bank, the time has come for regulators and investors alike to recognize that Kenya’s financial market has the necessary stability and maturity to sustain and generate returns from more complex financial plays. 10 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 11
THE ABOVE STANDARD THE ABOVE STANDARD This reality is best manifested by the growth of The Legal Profession needs to evolve as well a nascent hedge fund industry in Kenya whose complex investment strategies in various verticals In order for the legal profession to contribute significantly to the rise of Kenya’s financial markets, we anticipate that such as equities, junk and government bonds and Generally, hedge funds are the following evolutionary changes will be essential to legal service providers in Kenya: commodities, continue to enrich both sophisticated and retail investors in Kenya. A prime example of special investment vehicles such a fund is the famed Mansa-X fund, established that pool funds exclusively in December 2018 which is housed by Standard 01 A different take on recruitment: Diversity in Investment Bank. The latter consists of a Global Multi from sophisticated accredited skill and perspective is an essential requirement for law firms who are eager to create value for Asset Strategy Fund that invests in the global online investors for the purpose of hedge funds and other sophisticated investors foreign exchange markets whose primary objective is generating returns irrespective as classic legal practice may not be sufficient. for the investor to achieve capital growth. In its first year of trading Mansa-X achieved a formidable, annualized of the market’s direction. An investment in people with skills such as data analysis, computer science, economics and return on investment of 24%. finance could optimize a firm’s capability for legal support in these areas. Generally, hedge funds are special investment vehicles that pool funds exclusively from sophisticated accredited investors for the purpose of generating In its first year of 02 Adopt technologies that enhance your efficiency: Speed and efficiency is essential to returns irrespective of the market’s direction. In Kenya, trading Mansa-X achieved the provision of legal services in the financial this distinction has not been made and funds can be raised by both retail and institutional investors. 24% a formidable, annualized return on investment of sector. In order for legal practice to find relevance in financial markets, it is key to invest 24%. in technologies that hasten M&A due diligence, In Kenya, hedge funds are customarily regulated as contract drafting and other activities. special collective investment schemes. The latter are primarily governed by Capital Markets Collective the deductions general partners make on their assets Investment Schemes Regulations 2002 and the Capital under management. Investors have often felt that risk 03 Invest in the education of your team: Kenya’s legal education is yet to reflect the considerable Markets Authority (Market Intermediaries) Regulations is disproportionately shared with the fund in the event developments in the way of doing business in the 2011. However, in instances where the fund undertakes of loss as they are entitled to a share of assets under world today. Firms should consider educating investment activities in the online forex market, the management irrespective of the outcome. Lawyers their associates through internal training sessions CMA Online Forex Trading Regulations, 2016 must be should be aware of this pain-point as it may be a cause on emergent areas of law, attendance of local complied with. for conflict in investment agreements in Kenya. and international conferences and invitation of guest lecturers. Further, specialization is highly Hedge funds are typically structured as limited liability A major development in the world of finance has been encouraged. partnerships, whereby the general partner shoulders the utilisation of technology in the provision of financial most of the legal liability and risk arising from investing services. Hedge funds, being the elite force of finance the monies pooled from various investors. The incidence market participants, characteristically emphasise on 04 Understand your clients: There exist several types of market participants in Kenya’s financial of the risk upon the general partner is reflected in the quantitative approaches to investment strategies which markets. With the influx of private equity funds in fund’s compensation structure and control matrix, require the development of heavy-duty algorithms and Kenya, foreign direct investments and recently, whereby the general partner pilots the investment the analysis of vast amounts of financial data in order impact investors; we are in the midst of exciting strategies taken up by the firm and receives most of the to derive maximum return on their investments. In no times. As a profession, we have a responsibility compensation generated therefrom. Customarily, for singular market vertical is the Kevlar of being right so to understand the needs of each market player the immense task of managing the fund’s investment apparent as billions of dollars of values can be unlocked and service them accordingly. portfolio, the general partner charges a 2% fee on by a single, correct investment strategy. The reward is asset under management and a 20% commission on balanced by immense risk as one misstep could cost gains generated. Through a waterfall mechanism, millions in losses. Thus, the latter coupled with a hyper funds generated by this structure trickle down to the competitive business environment creates an ideal For more information on this, contact limited partners who are proportionately compensated market for software companies, who profit from the bmylo@tripleoklaw.com with their level of success. Recently, these funds’ demand for digital products that increase these funds’ compensation scheme has been under fire due to efficiency and accuracy in their investment activities. 12 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 13
THE ABOVE STANDARD THE ABOVE STANDARD LAWYER COMMUNITY YOUG LAWYER OF THE YEAR SERVICE AWARD OF THE YEAR John Marysheila Leyla Ohaga Onyango-Oduor Ahmed A P O s a legal practitioner, John Ohaga has excelled artner Marysheila Onyango-Oduor is renowned ne of the most promising and talented lawyers in his practice and set the standard for many a for her focused and solution-oriented service at the firm, Leyla is always at the ready to young lawyer. Some of the reasons cited for his among her clients and fellow practitioners. Her help and knows nothing less than excellence win include his reputation for excellent client service endorsement for the Community Service Award was in her work. Her belief on providing access to justice that has made him the go-to arbitrator, counsel anchored in her spearheading the move to e-filing for is proven through her involvement and growth in and legal practitioner for many top level local and lawyers in the court systems thus enabling continued the arbitration practice locally and internationally. multinational corporations. He espouses legal service delivery in the middle of the pandemic Winning the Young Lawyer of the Year Award is a this doctrine in his leadership as earlier this year. She is extensively involved in the testament to her hard work, humility, and strategic Managing Partner, championing Law Society of Kenya initiatives nationally and locally, thinking. Congratulations Leyla. consistent innovation consistently shaping the future of the and excellence in daily Kenyan legal practice. A sincere operations both internally congratulations and externally. This year he Marysheila! topped it off by reaching the pinnacle of the legal practice: attaining the rank of Senior Counsel. A big congratulations to John Ohaga for winning the Lawyer of the Year Award. Large Law Firm of the Year: W e are honoured to have been part of the Nairobi Legal Awards 2020 hosted by LSK-Nairobi Branch. The awards gave us a chance to end the year on a high note with 3 awards and were shortlisted for the Large Law Firm of the Year. A hearty congratulations to our winners John Ohaga SC CArb FCIArb for Lawyer of the Year, Marysheila Onyango for Community Service Awards and Leyla Ahmed- FCIArb for Young Lawyer of the year. https://lnkd.in/d_bCEYF #TripleOKLawLLP #nairobilegalawards2020 #celebratingexcellence 14 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 15
THE ABOVE STANDARD THE ABOVE STANDARD While regtech started with the goal of reducing the COVER risk of non-compliance it has grown significantly into STORY something beyond this allowing for creative uses (some that are consumer facing) within industries such as Financial services. Regtech uses various technologies to achieve its goal and these include but are not limited to: artificial intelligence, cloud computing, machine learning, augmented reality and big data. Since it become a buzz word regtech has had its own sub types that have mushroomed, and these include: 01 Identity management [Know Your Customer (KYC), anti-money laundering (AML)]; 02 Regulatory reporting; 03 Risk analysis; and 04 Operational risk management. Regulation Catastrophic events are known to push the human race to new heights. The dawn of a new technology regulatory era first came in 2008 after the worst financial Technology: crisis since the Great Depression was experienced in the USA. As the scale of the worldwide novel Corona Enabling More Than Virus pandemic (Covid-19) becames more apparent, government institutions and private organizations Compliance Post have embraced technology to ensure the seamless transition to working remotely and this includes the The Pandemic implementation regtech. Further, risk and compliance teams stay above the rising tide of regulation by Regulatory Technology allows leveraging technology to help solve the challenges of companies to easily adapt R regulatory compliance. egulation Technology “regtech” first coined in 2015 as a subset of Financial to the increasing regulatory Regulatory Technology as a technology allows Technology “Fintech” has grown into reporting processes. It is companies to easily adapt to the increasing regulatory its own identity transcending financial economical, secure, ensures reporting processes. The technology is economical, services and moving into other industries. secure, ensures that process automation is done Catherine Kariuki | Janet Othero | Michael that process automation is seamlessly, aids in the process of monitoring data and Regtech focuses on the use of technology Michie | Nelly Tuitoek to help organisations meet their compliance done seamlessly, aids in the provides simplification of the process of regulatory necessities. With the use of big data and machine- challenges. With the rise in complex process of monitoring data learning technology, Regtech reduces the risk to requirements set by industry regulators and and provides simplification a company’s compliance department by offering legal complexities, organisations have had to find a more sustainable and efficient way of the process of regulatory data on various activities such as money laundering activities conducted online; activities that a traditional to stay afloat throughout this regulatory necessities. compliance team may not have been privy to due to pressure. the increase of underground online marketplaces in 16 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 17
THE ABOVE STANDARD THE ABOVE STANDARD addition to the vast amount of data required to be Electronic Transaction Management System to ease sifted through in order to find the such activities, a task the processing of transactions at the Ministry. The which is overwhelming. Regtech has now grown with Land Registration Act permits electronic processing of the aid of advanced technology to help organizations instruments relating to land, and so instruments may even perform forecasting a process which enables be both processed and executed electronically. Finally, them to predict future risks of non-compliance to one of the most conservative yet sensitive industries accurate levels. accepted and implemented the use of tech in its processes in order to achieve improved public service delivery. The Paradox Of Compliance Regtech will soon be implemented throughout PHP various institutions in order to implement the Data C++ The battle between risk and reward is one that is JAVA endless. We tend to create a nexus between the Protection Act (“the DPA”) 2019 that was assented to increase of risk with an increase in potential reward. at the height of the debate on protection of personal Compliance is generally perceived as a hinderance data and the promotion of innovation. Based on the 0110100101011 0 to potential revenue generation. However, Regtech General Data Protection Regulations (“GDPR”), the undertakes to relieve the burden of compliance Act navigates through provisions, classifications and therefore improving insight and yield to organizations rules that give effect to Article 31(c) and (d) of the allowing for more calculated risks. The technology Constitution of Kenya. The DPA establishes the Office incorporated in companies’ internal and external of the Data Protection Commissioner; makes provision controls is as a result standardized and automated with for the regulation of the processing of personal data; workflow management systems. Some of the internal provides for the rights of data subjects and specifies control mechanisms that need to be in place to detect, obligations of data controllers and processors. This prevent, and correct compliance issues in companies will be accomplished through the implementation of include published standards and policies, documented Regtech that quickly separates and organizes cluttered procedures, training, monitoring and the undertaking and intertwined data and sorts through extract and of internal audits. Regtech in external compliance transfer load technologies. Regtech can also be used is applied through platforms such as fulfilment of to generate reports quickly. In addition, companies ensure external compliance by The Element Of Convenience For guidelines, policies and government regulations which implementing various regulations such as the Central have been utilized to stimulate technological change Bank of Kenya (CBK) Prudential Guidelines, Capital Law Firms in government institutions and organizations. Markets Authority (CMA) rules and regulations such as the Capital Markets (Online Foreign Exchange Regtech offers law firms and in-house counsel teams The risk-reward paradigm might one day become a the opportunity to transform the trusted advisory Trading) Regulations, 2017 which seeks to monitor reward-risk paradigm where organizations aided by role, and legal professionals are embracing the shift Regtech use this technology to improve the quality of Regtech in external internet based trading systems through which toward more collaborative relationships within the foreign exchange trading is conducted, Competition service and/or goods they offer to the market allowing compliance is applied through Authority of Kenya (CAK) guidelines on Consumer regulatory ecosystem. While the global financial crisis them to focus more on creating value for consumers platforms such as fulfilment protection and mergers and acquisitions and the demonstrated a system is only as strong as its weakest and innovating and less on the hurdles of compliance. link, collaboration around Regtech development of guidelines, policies and Communication Authority’s sector regulations. Other ensures all players work together to strengthen the regulations that have ensured the implementation and Recently, with the implantation of the Business Laws government regulations which the use of Regtech include the Elections (Technology) system as it continues to evolve. (Amendment) Act, 2020, lawyers have embraced the use of e-signatures in the registration of documents have been utilized to stimulate Regulations, 2017 under the Elections Act and the Elections Amendment Act which provides for the The attack on many Wall Street law firms forced firms which may now be kept in electronic form as per technological change in use of the integrated electronic electoral system that to improve their overall cybersecurity hygiene and the Registration of Documents Act (“the RDA”) government institutions and included biometric voter registration and the Movable practices, which resulted in a lower than average and stamping documents by marks embossed or amount of nuisance cyberattacks as compared to impressed by electronic means as per the Stamp organizations. Property Security Rights Act of 2017 that provides for other industries like healthcare, manufacturing, and new forms of property to be offered as security by Duty Act. Furthermore, the Ministry of Lands and energy. In Kenya, law firms are tasked to evaluate borrowers other than the typical and conventional Physical Planning announced the upgrading of the their clients through a system characterized as Know immovable property types. 18 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 19
THE ABOVE STANDARD THE ABOVE STANDARD Client if institutions make wrong vendor selection or fail to utilize the solution to its potential. Legal professionals need to upskill into compliance and leverage Regtech Client Service as their tool of trade to aid organisations meet In Kenya, law firms are complex regulatory requirements. Legal professionals tasked to evaluate their will soon be feeling the competition from non-legal clients through a system organisations leveraging Regtech to provide solutions Portal Launch for organisations. characterized as Know Your Clients programs (“KYC”) to The aim of a high performing compliance system combat money laundering is not only to meet obligations, but to create value for the business. Law firms and legal teams have an and other fraud related risks in opportunity to transform their role using Regtech financial transactions involving beyond it being a compliance system and create new clients. niche markets and market players. DOC STORAGE For more information on this, contact tmt@tripleoklaw.com Your Clients programs (“KYC”) to combat money laundering and other fraud related risks in financial transactions involving clients. The implementation of PROGRESS KYC requirements became a statutory requirement in Kenya after the Proceeds of Crime and Anti-money REPORT FEE Laundering Act was passed in 2009. NOTE As the year 2020 ends, companies recognize the UPLOAD demand for governance, regulatory, and compliance (GRC) software. Studies have shown that regtech DOWNLOAD solutions could lead to a 600 percent return on investment with a payback period of under three years. TripleOK Law LLP has implemented various tools to aid in its compliance to various laws and regulations such as data minimization and improved KYC systems and policies. Law firms and legal service providers have T also embraced Regtech as not just an internal tool but as a service offered to their client allowing the client to he client portal is designed to improve the client experience focus on their core business and leave the regulatory and efficiency, allowing for our clients to track progress of compliance to the law firm. matters, track fee notes, download documents and get reports that show insights into the practice areas the firm is handling. Conclusion The portal also seeks to reduce the turnaround time of getting feedback from an advocate and improve transparency for the client. Regtech players in the market are increasing exponentially especially in the areas of identity Reach out to our IT team for your onboarding session on the email: management and control, general compliance and monitoring. Choice can become counter-productive cp@tripleoklaw.com 20 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 21
THE ABOVE STANDARD THE ABOVE STANDARD embrace technology to ensure continuity during the pandemic period. As part of the effort to build resilience, educational institutions adopted online-based instruction methods across various media. Many organizations and businesses accommodated remote work arrangements. AI Legal Issues arising from the use of AI AI is a series of underlying The use of AI involves the designing, building, using and evaluating cognitive computing and machine technologies such as learning to improve the management of services. This machine learning and ultimately advances the decision- making process in predictive analysis that can designing and implementing policies and associated governance. Entities with big data apply AI and be brought together within machine learning technologies to harness synergies The Adoption a cloud-based environment to store and process huge and innovate within their operations and processes. of Artificial Intelligence (Ai) As the Kenyan economy is increasingly propelled by amounts of data so that data-centric businesses that leverage on AI, there are machines can perform certain key legal issues that the stakeholders should by Kenyan Entities: Pertinent sophisticated tasks without consider. the assistance of humans. 01 Legal Issues Government and Regulators should adapt existing regulatory frameworks to cater for AI, where possible. For certain types of AI, it may be necessary to create some form of system where these can be registered. In 2018, the Kenyan government through the Ministry of Information Artificial Intelligence (AI) has played an important role in Communication and Technology set up a task enabling this shift hence the need for its consideration force to develop a strategy for encouraging the and adoption for both private and public entities in adoption of blockchain and AI in Kenya. Kenya. Its adoption is also important and ultimately inevitable in the face of the global fourth industrial 02 Legal rights and duties: These arise around revolution gradually taking place through disruptive property law where questions on whether the technologies. AI is a person or personal property. The issue Catherine Kariuki | Joyanne Njau | Lucy Mwaura of who owns the AI should be addressed in any AI is a series of underlying technologies such as related contracts. Further, AI systems are not machine learning and predictive analysis that can be agents in any legal form and do not possess any P brought together within a cloud-based environment legal personality. rior to the COVID-19 pandemic, both the public and private sectors were already on a path to store and process huge amounts of data so that to increased adoption of disruptive technologies like AI, cloud computing and blockchain to harness certain advantages. From March this year, when the government announced machines can perform sophisticated tasks without the 03 Data Protection and privacy: Following assistance of humans. Through AI, machines can learn, enactment of the Data Protection Act, 2019, certain restrictions, organizations, whether small or large, have been increasingly finding there are certain restrictions around the use of reason and provide solutions to problems by relying on new ways to operate efficiently and ensure that the needs of customers and employees are met the data fed to them. automated decision making. Further, certain while strictly observing the various COVID related regulations including social distancing, self- conditions must be met when processing isolation and quarantine measures. For instance, as part of the response to the health crisis, many In the Kenyan market, almost every facet of the fin-tech data that falls under the category of personal governments, and private hospitals in high- and middle-income economies quickly embraced industry makes use of AI or blockchain technologies to information. There are also minimum online healthcare to provide solutions. Likewise, other industries in the economy were quick to harness efficiency and improve end user experience. requirements relating to protection of personal 22 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 23
THE ABOVE STANDARD THE ABOVE STANDARD (b) Align business processes to existing data (c) Use of different techniques like encryptions, protection laws and best practices to secure hardware and multi-party computation ensure that leveraging on AI does not for end-to-end protection can help in preventing expose entities to breach of personal retrieval of data by third parties. The government data protection laws. This requires an must accelerate building enabling infrastructure intelligent system that automatically and digital connectivity across the country. Through AI, machines can learn, creates links, sorts data and provides This will make it easier for government to required data in edited form that does invest in e-government solutions and gradually reason and provide solutions to not expose a subject to profiling. Data shift online to interact with individuals and problems by relying on the data protection and data innovation have businesses. Private entities likewise should focus opposite premises in that the former on digitization and upgrading the skillset of fed to them. requires a clear and defined purpose for their workforce to ensure maximum adaptability processing of data and the latter is based within institutions. on exploration of data to find purpose and function properly. Thus, due to the (d) The efforts in developing digital government conflict of the two concepts it may lead strategies after the COVID-19 crisis should focus to the violation of the right to privacy of on improving data protection and digital inclusion their customers and the provisions of the policies as well as on strengthening the policy Data Protection Act, 2019 (DPA). Entities and technical capabilities of public institutions. can effectively resolve this issue by: We recommend public-private partnerships as they are essential for implementing innovative (i) Coming up with mechanisms to technologies. However, we recognize that provide data subjects and data government leadership, strong institutions and controllers with the means of effective public policies are crucial to tailor defining the purpose of information digital solutions to the countries’ needs as well gathering and sharing. as prioritize security, equity and the protection data. This hurdle should be addressed when How entities can navigate the of people’s rights. The COVID-19 pandemic designing the AI. (ii) Using technical measures to has emphasized the importance of technology, legal issues enforce the use of data acquired and its success depends much on an effective, 04 Intellectual property and proprietary rights: 01 Use risk-based approaches in the adoption from a data subject only for the inclusive and accountable government. As use of AI facilitates innovation around the way defined purpose. This can be done of AI to calibrate data controller’s obligations of doing things, issues surrounding patentability by combining AI and blockchain (e) Entities must differentiate themselves based on privacy and personal data protection. The and ownership rights which were not anticipated technology. Blockchain and its on AI-driven insights. It is pivotal for them to combination of anonymized and pseudonymized by the traditional IP law may arise. For instance, ledger can record all data and understand that while making full use of AI is data puts at risk personal information being key questions surrounding copyright ownership variables that go through a decision an ongoing journey, making AI and machine capable of retrieval by third parties thus the use in works generates by AI systems should be made by AI. learning an integral part of their solutions is a of tools to assess and prevent such risks are very addressed by contracting parties where one necessary venture. important. outsources services to develop and AI system. (iii) Implementing risk-based approaches The relationship may give rise to an assignment to calibrate data controller’s It is not in doubt that AI will continue evolving and or License arrangement. 02 Additionally, to enable successful use of AI in obligations on privacy and personal the stakeholders will always be playing a catch-up these entities they must design and implement data protection. role. To keep up with the speed, stakeholders must be policies that promotes the collaboration of 05 Rights and Liabilities; This mostly surrounds skilled workforce, risk management frameworks, cognizant of the legal issues, arising from harnessing product liability in relation to the owner and the (iv) Use of risk and mitigation of AI, to effectively navigate any hurdles and mitigate secure systems, and modern technologies. user or third parties. For mobile AI, issues such as mechanisms increasingly in an any risks while achieving any organizational strategies. nuisance and trespass and other torts may arise online and automatic fashion in and need to be anticipated by the designers and 03 Data protection: order to react to changing the risk owners of the AI system. In a contract context, levels during operation and use of For more information on this, contact (a) Invest in good data governance and unwanted outcomes and remedies to follow personal data. tmt@tripleoklaw.com privacy policies in the entities to comply should be addressed by the terms therein. with the applicable data protection laws. 24 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 25
THE ABOVE STANDARD THE ABOVE STANDARD LEGAL AWARENESS WEEK DAY 05 P A N E L I S T Janet Othero PARTNER TMT ACCESS TO JUSTICE THROUGH THE USE OF INFORMATION COMMUNICATION & TECHNOLOGY (ICT) ICLG Publication https://iclg.com/practice- areas/international- arbitration-laws-and- regulations/kenya 26 MAY 2019 TRIPLEOKLAW.COM MAY 2019 TRIPLEOKLAW.COM 27
THE ABOVE STANDARD 28 MAY 2019 TRIPLEOKLAW.COM
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