UTA HOUSING HANDBOOK For Apartments & Houses 2019-2020 - (Not Applicable to The Heights on Pecan or Timber Brook Apartments)
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UTA HOUSING HANDBOOK For Apartments & Houses 2019-2020 (Not Applicable to The Heights on Pecan or Timber Brook Apartments)
UTA HOUSING HANDBOOK - APARTMENTS AND HOUSES WELCOME ................................................................................................................................................................................. 4 DEPARTMENT OF APARTMENT AND RESIDENCE LIFE........................................................................................... 4 MISSION STATEMENT .................................................................................................................................................................... 4 STAFF ........................................................................................................................................................................................... 4 Director of Apartment Life ........................................................................................................................................................ 4 Assistant Director ..................................................................................................................................................................... 4 Residence Directors .................................................................................................................................................................. 4 Resident Assistants.................................................................................................................................................................... 5 Office Assistants ....................................................................................................................................................................... 5 WEBSITE ...................................................................................................................................................................................... 5 IMPORTANT NUMBERS ........................................................................................................................................................ 5 WEST CAMPUS APARTMENTS – RA’S ............................................................................................................................................. 5 EAST CAMPUS APARTMENTS – RA’S .............................................................................................................................................. 6 PROFESSIONAL STAFF .................................................................................................................................................................... 6 OTHER NUMBERS ......................................................................................................................................................................... 6 YOUR APARTMENT HOME AND COMMUNITY ........................................................................................................... 6 ALTERATIONS OR IMPROVEMENTS TO PROPERTY ........................................................................................................................... 6 ANTENNAS OR SATELLITE DISHES – APARTMENTS .......................................................................................................................... 6 BICYCLES...................................................................................................................................................................................... 7 BULLETIN BOARDS........................................................................................................................................................................ 7 CARPET CARE .............................................................................................................................................................................. 7 CLEANING EXPECTATIONS............................................................................................................................................................ 7 Semi-Annual Cleaning and Sanitation Inspections ....................................................................................................................... 7 CLUBHOUSES ............................................................................................................................................................................... 9 DAMAGE AND REPAIRS COSTS ...................................................................................................................................................... 9 DECORATING............................................................................................................................................................................... 9 ENTRANCE INTO YOUR APARTMENT/HOUSE ................................................................................................................................. 9 EVENTS AND PROGRAMS............................................................................................................................................................. 10 NEIGHBORS.................................................................................................................................................................................. 9 Neighbors and Noise – Suggestions for a Quiet Community ...................................................................................................... 10 ROOMMATES .............................................................................................................................................................................. 11 Lease Agreement vs Roommate Agreement ............................................................................................................................. 11 Roommate Agreements ........................................................................................................................................................... 12 Roommate Conflicts ................................................................................................................................................................ 12 Selecting a Roommate ............................................................................................................................................................ 14 Transfer of Lease – Lease Assumptions ................................................................................................................................... 14 SWIMMING POOLS ...................................................................................................................................................................... 15 WINDOW COVERINGS AND SCREENS ......................................................................................................................................... 14 YOUR LEASE ........................................................................................................................................................................... 15 EVICTION FOR NON-PAYMENT OF RENT ..................................................................................................................................... 15 FACULTY HOUSING .................................................................................................................................................................... 15 FAMILY HOUSING AND CHILDREN............................................................................................................................................... 16 KEYS .......................................................................................................................................................................................... 15 Key Issuance .......................................................................................................................................................................... 16 Key Return ............................................................................................................................................................................. 16 Lost Key ................................................................................................................................................................................. 17 LEAD BASED PAINT AND/OR LEAD BASED PAINT HAZARDS.......................................................................................................... 18 LEAD IN DRINKING WATER ........................................................................................................................................................ 17 LEASE ASSUMPTIONS ................................................................................................................................................................... 17 MENINGITIS VACCINATION REQUIREMENTS ................................................................................................................................. 17 OCCUPANCY LIMITS ................................................................................................................................................................... 19 Occupants .............................................................................................................................................................................. 18 1
PERSONAL INFORMATION ACCURACY......................................................................................................................................... 18 PROPERTY DISASTERS.................................................................................................................................................................. 20 RENT PAYMENTS ........................................................................................................................................................................ 19 RIGHT TO RE-RENT .................................................................................................................................................................... 19 STUDENT STATUS ....................................................................................................................................................................... 19 STUDENTS WITH DISABILITIES – REQUESTS FOR PROPERTY MODIFICATIONS .................................................................................. 19 TERMINATION OF LEASE ............................................................................................................................................................. 20 Move Out Procedure ............................................................................................................................................................... 20 UTILITIES .................................................................................................................................................................................... 21 YOUR CONDUCT .................................................................................................................................................................. 21 ALCOHOL .................................................................................................................................................................................. 23 CONDUCT APPEAL PROCESS....................................................................................................................................................... 22 DRUGS....................................................................................................................................................................................... 22 FIRE AND LIFE SAFETY ................................................................................................................................................................. 22 Barbeques .............................................................................................................................................................................. 23 Candles and Incense Prohibited ............................................................................................................................................... 24 Extension Cords and Power Strips ............................................................................................................................................ 24 Extermination Products ........................................................................................................................................................... 24 Fire Drills................................................................................................................................................................................ 24 Fire Extinguishers .................................................................................................................................................................... 24 Fire Sprinkler Systems ............................................................................................................................................................. 24 Flammable Storage ................................................................................................................................................................. 25 Halogen Lamps Prohibited ...................................................................................................................................................... 25 Holiday Decorations................................................................................................................................................................ 25 Outdoor Burning ..................................................................................................................................................................... 25 Room Decorations .................................................................................................................................................................. 25 Smoke Detectors .................................................................................................................................................................... 25 Space Heaters ........................................................................................................................................................................ 25 FIREARMS, FIREWORKS, AND WEAPONS....................................................................................................................................... 26 GUESTS ...................................................................................................................................................................................... 26 HARASSMENT ............................................................................................................................................................................. 26 HAZING ..................................................................................................................................................................................... 27 HOP VIOLATIONS ...................................................................................................................................................................... 27 INCIDENT REPORTS .................................................................................................................................................................... 29 INTERNET, TV AND PHONE SERVICE PROHIBITED CONDUCT ....................................................................................................... 29 INTERPRETATIONS OF POLICIES, PROCEDURES, OR RULES ............................................................................................................. 29 NOISE DISTURBANCES ................................................................................................................................................................ 29 Quiet Hours ........................................................................................................................................................................... 30 OVER-OCCUPANCY ................................................................................................................................................................... 30 PETS........................................................................................................................................................................................... 31 SMOKING ................................................................................................................................................................................... 31 TRASH AND COMMON AREA EXPECTATIONS .............................................................................................................................. 31 UNAUTHORIZED LOCKS ............................................................................................................................................................. 32 YOUR SAFETY ........................................................................................................................................................................ 32 BUILDING EVACUATION ............................................................................................................................................................. 32 FIRE SAFETY – WHAT TO DO IN THE EVENT OF A FIRE.................................................................................................................. 33 FREEZING WEATHER PRECAUTIONS ............................................................................................................................................ 34 PERSONAL SAFETY ...................................................................................................................................................................... 35 RENTER’S INSURANCE RECOMMENDATIONS ................................................................................................................................ 35 TORNADO AND SEVER WEATHER PRECAUTIONS ......................................................................................................................... 35 VACATION OR ABSENCE FROM UNIT........................................................................................................................................... 36 MAINTENANCE AND SERVICES ...................................................................................................................................... 36 EXTERMINATION ........................................................................................................................................................................ 36 BED BUGS ............................................................................................................................................................................. 37 CARPET REPLACEMENT ............................................................................................................................................................... 43 INTERNET SERVICE ...................................................................................................................................................................... 38 2
LAUNDRY FACILITIES................................................................................................................................................................... 39 LAWNS ...................................................................................................................................................................................... 39 LOCK OUTS ............................................................................................................................................................................... 40 MAIL .......................................................................................................................................................................................... 40 MAINTENANCE AND REPAIRS ...................................................................................................................................................... 41 MAINTENANCE EMERGENCIES ..................................................................................................................................................... 41 MOLD ........................................................................................................................................................................................ 42 PARKING .................................................................................................................................................................................... 42 PHONE SERVICE .......................................................................................................................................................................... 43 TV SERVICE ................................................................................................................................................................................ 43 WATER HEATERS........................................................................................................................................................................ 44 3
WELCOME Welcome to Apartment Life at the University of Texas at Arlington! To ensure that your stay in our apartments and houses is a positive experience, we have put together this handbook to inform you of the opportunities available to you in your community and the responsibilities you have as a resident and community member. The most enjoyable thing about living on campus is the variety of people you will meet. We hope you will become engaged in the many activities that are offered throughout the year so you can benefit from the many cultures that are represented in our apartment communities. We feel this diverse population will enlighten your time at UT Arlington. While we hope you have fun and get the most out of your time living on campus, please remember that as your community staff, we promote academic excellence as a first priority! If you have any questions, the staff will be happy to assist you. Please read this handbook thoroughly. You are responsible for the information in this book and any written updates to the handbook issued during the year. DEPARTMENT OF APARTMENT AND RESIDENCE LIFE Mission Statement The Department of Apartment and Residence Life is committed to upholding and promoting the University’s mission by providing programs and services that foster living environments which encourage civility, academic achievement, character, engagement, and independence. Apartment and Residence Life is a department in the Division of Student Affairs. The mission of the Division of Student Affairs is to foster student success and lifelong learning through inclusive programs, services, traditions, and events that engage students in the University community and support their academic goals. Staff Director of Apartment and Residence Life The Director of Apartment and Residence Life provides all direction for ARL, which includes staffing, programming, budget, conduct, and student development. The Director of Apartment and Residence Life reports to the Associate Vice President for Student Affairs. Assistant Director The Assistant Director of Apartment Life (AD) is a full-time, professional staff member and is responsible for supervising Residence Directors in their respective communities throughout the campus. The Assistant Director has a substantial role in the administrative operations of the Apartment and Residence Life program, including: policy development, campus committee work, and staff and student development. This individual is responsible for the smooth and efficient operation of all 1033 apartments and 9 houses which house more than 2000 students. Furthermore, the Assistant Director counsels students on personal and academic issues, works closely with Housing Operations, and Facilities Management. The Assistant Director works closely with the Office of Community Standards to track and maintain records related to student conduct issues for students living on campus. The Assistant Director reports to the Associate Director of Apartment and Residence Life. Residence Directors Residence Directors are full-time, professional staff members who live in our apartment communities. These individuals are responsible for the overall smooth and efficient operation of a specific area of communities, supervising Resident Assistants, counseling students on personal and academic issues, coordinating community activities, and utilizing the conduct process when 4
necessary. They oversee facilities issues and concerns. The Residence Director reports to an Assistant Director for Apartment Life. Resident Assistants Resident Assistants (RAs) are student leaders who have experienced living on campus. Resident Assistants are selected on the basis of leadership, experience, scholarship, and the desire to help residents realize their potential for self-development through community living. Students living in our apartments and houses are provided a specific RA in their community who is there to assist them. RAs are responsible for promoting a supportive academic environment, developing community among residents, referring students to campus resources, upholding university and apartment life policies, completing administrative tasks to include checking residents in and out of their apartments, and providing social and educational programming for their residents. The Resident Assistants report to the Residence Director. Office Assistants Office Assistants (OAs) are student leaders who are responsible for various administrative tasks and front office operations within the apartment community. Office Assistants are responsible for conducting move in and move out inspections, maintaining files for each apartment, and providing administrative support to the Residence Director. OAs also assist with community events and programs. Office Assistants report to a Residence Director. Website The Department of Apartment and Residence Life’s website contains valuable information about your experience living on campus. Residents are encouraged to visit the Apartment and Residence Life website for important information about your community, a calendar of events, and links to housing information. The website is www.uta.edu/housing. IMPORTANT NUMBERS West Campus Apartments – RA’s Community RA Residence #101-108, 201-208, 301-308 Arbor Oaks #106 #109-120, 209-220, 309-320 Arbor Oaks #116 #121-128, 221-228, 321-328 Arbor Oaks #125 # 129-140, 229-240, 329-340 Arbor Oaks #136 #109-116, 209-216, 309-316 University Village #116 133-140, 233-240, 333-340 #101-108, 201-208, 309-324 University Village #121 117-124, 217-224, 317-324 #125-132, 225-232, University Village #142 141-148, 241-248, 341-348 #101-108, 201-208, 301-308 Meadow Run #103 #109-116, 2019-216, 309-316 Meadow Run #111 #117-124, 217-224, 317-324 Meadow Run #120 #149-156, 249-256, 349-356 Meadow Run #153 #157-164, 257-264, 357-364 Meadow Run #161 #165-172, 265-272, 365-372 Meadow Run #167 #173-184, 273-284, 373-384 Meadow Run #177 #185-196, 285-296, 385-396 Meadow Run #192 5
Meadow Run and University Village On Call RA Phone Number 817-690-9389 Arbor Oaks and Timber Brook RA On Call Phone Number 817-600-0382 East Campus Apartments – RA’s Community RA Residence The Lofts The Lofts #205 The Lofts The Lofts #405 Center Point, Oak Street and Pecan Street Center Point 102 Houses EAST CAMPUS APARTMENTS RA ON CALL PHONE 817-690-9346 Professional Staff Position Office Location Phone Number East Campus Assistant Residence The Lofts at College Park 817-272-6603 Director Residence Director for Meadow Run Meadow Run Clubhouse 817-272-1824 and University Village Residence Director for Arbor Oaks and Arbor Oaks Clubhouse 817-272-1677 Timber Brook Assistant Director for Apartment Life Arlington Hall Suite 100 817-272-2926 Other Numbers Facilities Management Call Center (Fix-It Line) 817-272-2000 University Housing (Leasing Questions) 817-272-2791 UTA Police - Emergency 817-272-3003 UTA Police Non-Emergency 817-272-3381 YOUR APARTMENT HOME and COMMUNITY Alterations or Improvements to Property No alterations, improvements, or additions to the interior or exterior of the premises, furniture, or equipment are permitted without the written consent of the Executive Director of Auxiliary Services. You must submit a detailed request to housing@uta.edu and receive written approval before making any changes. If approved, you will be responsible for the cost of such alterations, changes, or additions. In most cases, the improvements will become part of the premises and the property of the University and will remain upon termination of the Lease Agreement. For the purpose of this rule, carpets secured to the floor of the premises, by any means, will be considered an improvement. Antennas or Satellite Dishes Antennas or satellite dishes may not be installed on the apartment building our house or placed outside of the apartment. 6
Bicycles Bicycles are not permitted on outside balconies or walkways and may only be chained to university provided bicycle racks or kept inside the apartment. Residents should use care when storing bicycles inside the apartment to protect the carpet from grease and soiling. Bicycles kept on-site are done so at resident's sole risk of loss or damage. Bicycles that appear to be abandoned or damages (EX: flat tires, rusted) will be removed from bike racks. Bulletin Boards Each apartment community has a notice board. This allows us to communicate with you through general notices. The notice board is for apartment use only. You should read the board frequently for such things as extermination schedules, upcoming community events, University activities, as well as University Housing and RA Notices. If you wish to post any notice, please obtain permission from your RA first. Carpet Care Carpet is evaluated during the make ready process prior to resident move in. Carpets showing significant evidence of damage, wear, and permanent stains will be replaced. Carpets that are soiled with minimal wear or other imperfections, but are in otherwise serviceable condition, will be cleaned. In either case, it is expected that the carpet will not require cleaning or replacement for at least 18 months from commencement of resident occupancy. By acceptance of the apartment at resident move-in, residents are accepting the carpet condition as suitable for a period of at least 18 months. Residents should properly care for the carpet in their residence by doing the following. • Vacuuming on a regular basis (at least once per week). • Immediately address any spills or other stains by blotting the area with a clean cloth and cold water. Use a non-bleach carpet product to spot clean if necessary. (Note: Residents should use caution when using carpet cleaning products to avoid bleaching or destroying the carpet. Should further damage be done to the carpet during attempts to clean spots or stains, the leaseholder may be responsible to pay for carpet replacement.) At the time of move out, the carpet is inspected by Facilities Management and if the carpet was not properly cared for during occupancy, it may be determined that the carpet must be replaced. (See Also “CARPET REPLACEMENT”). Cleaning Expectations Residents are expected to maintain good housekeeping at all times. Inspections are done once per semester, but could be done at any time if cleaning issues are identified by the Apartment Life staff, Facilities Management staff, or contractors. Failure to maintain your residence in the appropriate manner may result in cleaning fines and/or referrals to Community Standards. Semi-Annual Cleaning and Sanitation Inspections The primary purpose of this inspection is to review your residence for any cleaning or sanitation conditions which may require remedy. Unsafe conditions, maintenance problems, or lease violations may also be noted. Residents are responsible to maintain their residence in a clean, sanitary, and safe condition. Below is a list of items that are reviewed during the time of inspection. 7
Inspection Items Discard aluminum foil or other materials that are covered with grease. Degrease and clean oven inside and out. Clean stove top, including drip pans. Clean under stovetop. Degrease and clean vent-a-hood and grease screen. Degrease and clean refrigerator inside and out. Remove any mold or mildew. Clean dishwasher. Remove any mold or mildew. Degrease and clean kitchen walls. Degrease and clean cabinet exteriors. Remove all newspaper or non-contact paper item being used as shelf paper in cabinets. (Only Contact Paper Allowed) Degrease and clean countertops. Degrease and clean sink and faucet. Scrub tile floors thoroughly with degreaser. Store all food in sealed containers. Remove trash to the dumpster. BATHS Remove dirt, soap residue, mold and mildew from bathtub, shower, tile, and grout with suitable bathroom/tile cleaner. Disinfect and clean toilet with suitable bathroom/tile cleaner. Clean sink, countertop, and mirror with suitable bathroom/glass cleaner. Scrub tile floors thoroughly with degreaser. GENERAL INTERIOR Organize personal property and perform general housekeeping to ensure safety of occupants. Remove trash to the dumpster. Vacuum carpet thoroughly to remove excessive debris. Pest Control or Sanitation issues OTHER Residence in need of extermination services. Comments: Evidence of over-occupancy. Please specify: The cleaning and sanitation inspection process is outlined below. 1. Cleaning and sanitation inspections of all university-owned apartments will be done on a semi-annual basis and at other times through the year if sanitation issues are noted by university personnel or university-approved contractors. 2. Routine cleaning and sanitation inspections of all apartments and houses will be conducted during the following dates. • September 27-September 29, 2019 • February 28-March 1, 2020 3. A sResidents will be provided a copy of the inspection form which explains their cleaning responsibilities. Residents are encouraged to complete a self-inspection prior to the RA’s inspection. 8
4. Residents are required to pass the RA’s inspection. Failure to pass the RA’s inspection will result in a $20.00 re-inspection charge. 5. If the residence does not pass the RA’s inspection, the apartment will be re-inspected by the Residence Director the week following the RA’s inspection. The $20.00 re-inspection charge will be billed to the leaseholder’s MyMav account. 6. If the residence fails the Residence Director’s re-inspection, it will be cleaned by a UTA approved contractor and the leaseholder will be charged the required cleaning fees. Contracted cleaning service fees for an occupied residence are noted below. Charge Cleaning Required $75 General Kitchen $75 General Bath Varies Other Necessary Cleaning 8. Contracted cleaning services are not optional. Should a residence require contracted cleaning and the cleaning is refused, the leaseholder will be referred to the Office of Community Standards for failure to comply with a university official. In addition, additional re-inspections charges may be charged to the leaseholder’s account. Clubhouses The Arbor Oaks and Meadow Run Clubhouses are for use by residents of the Arbor Oaks, Meadow Run, Timber Brook, and University Village communities. Clubhouses are also used for Apartment Life staff to host programs and activities for members of the community. Depending on availability of the facility, leaseholders and registered additional occupants may be able to reserve the Clubhouses for activities and purposes which do not disrupt the apartment community or maintenance of the facility. Clubhouse reservations must be made at least 7 days in advance of the event. For more information about Clubhouse reservations, please contact your Residence Director. Clubhouse Hours: Meadow Run: 6:00am-2am Arbor Oaks: 6:00am to midnight Damage and Repairs Costs The lessee (resident) will keep the dwelling in good repair and condition. The lessee will be responsible for cleaning, damages, and repair costs except for those caused by normal wear and tear. This shall apply to furnishings, appliances, and fixtures as well as the structure. Decorating All decorations should be of a temporary nature so as not to permanently deface or damage the unit's finishes. Residents shall not hang any item nor place stickers on or about windows or the exterior of their residence. Painting of apartment units is prohibited. Entrance into your Apartment/House For your protection, only authorized University personnel, University approved contractors, government inspectors, or law enforcement officers will be allowed into your residence without your written consent to the Residence Director or University Housing. Any person requesting admittance to your residence must also show a valid ID. This includes friends, relatives, phone company, TV repair, etc. Authorized University personnel, University approved contractors, government inspectors, or law 9
enforcement officers may enter the premises for the purpose of inspection, maintenance, pest control, or delivery of notices under reasonable and restrained conditions. Events and Programs The staff in your community will coordinate events and programs for your enjoyment and enrichment. Community events are a great way to meet other residents and students and a way to learn new things to help you succeed here at UT Arlington. A calendar of events will be delivered to each unit at the beginning of the month to inform residents of upcoming events. Neighbors One of the many benefits of living on campus is meeting a variety of different people. Residents are encouraged to develop positive, healthy relationships with their neighbors and other members of the community. Taking initiative and meeting your neighbors may result in life-long friendships and a feeling of connectedness to your community and the University. Neighbors and Noise – Suggestions for a Quiet Community Unfortunately, community living may result in situations where you are disturbed by (or are disturbing) your neighbors. In this section we hope to provide you with some helpful suggestions for addressing noise disturbances. If you are concerned about a neighbor creating unreasonable noise, these suggestions may reduce or eliminate the disturbances. 1. Determine if the noise is an unreasonable disturbance. A certain level of routine noise is common to all community living situations. It may be helpful to speak with other neighbors or a third party to confirm your complaint. The individual responsible for the noise will be more responsive knowing others have verified the disturbances and you are not being too sensitive. 2. Approach your neighbor in a positive manner. Generally neighbors appreciate you informing them when a problem occurs and giving them opportunity to respond before involving the Apartment Life staff or UTA Police. In meeting with your neighbor, you should take the following actions. a) Introduce yourself and state how the noise is disturbing you. b) Affirm with your neighbor your desire to solve the problem without involving the Resident Assistant or UTA Police. c) Discuss what noises create a disturbance and when they are unreasonable. d) Invite your neighbor to listen to how loud the noise is in your apartment. e) Exchange phone numbers so you can notify your neighbor if a future problem occurs. 3. Contact your Resident Assistant. Residents should first attempt to resolve conflicts themselves before involving the RA. However, many persistent conflicts often require staff intervention. Your RA can work directly with individuals in conflict to encourage an atmosphere of respect and quiet living. If notified promptly, your RA will verify the disturbance, request the behavior cease, and document the incident. Documentation will be sent to the Residence Director for possible disciplinary action. 4. Contact the RA On Call if your RA is not available. On call RAs are available after 5:00pm weekdays and on weekends to assist when your RA is unavailable. 5. Contact the UTA Police if the Resident Assistant is not available. The primary function of the UTA Police is to address crime-related issues. The Police prefer noise disturbances be 10
resolved between the residents and an RA, but will respond to complaints if needed and as soon as possible. Police may issue a city citation which could result in a minimum $50.00 fine. Police will also notify the Residence Director for possible disciplinary action. If neighbors have complained about noise at your apartment, these suggestions may reduce or eliminate the disturbances: 1. Meet with your neighbors. Neighbors may have contacted your Resident Assistant or the UTA Police before discussing their complaint with you. By meeting with fellow residents and affirming your desire to live in harmony, you encourage communication, which may alleviate future complaints. In meeting with your neighbor, you should take the following action. a) Introduce yourself and affirm your desire to solve any noise problems. b) Determine what noises create a disturbance and when they are unreasonable. c) Ask to listen in the neighbor’s apartment to observe how loud the noise is. d) Attempt to reach an agreement with your neighbor. e) Exchange phone numbers or encourage your neighbor to come to your door if a future problem occurs. 2. Restrict certain activities to reasonable hours. Many activities such as dishwashing, lifting weights, and listening to music are not perceived as disturbances during the day. However, these same noises can be very disturbing during the evening, late night, and early morning hours when most residents are studying or sleeping. Courtesy should be extended at all times and noise should be contained within your apartment. 3. Place speakers on foam blocks and away from walls to reduce vibration through the building. 4. Turn down the bass level. It is often bass tones that are most noticeable by neighbors. 5. Use headphones for listening to music. 6. Keep windows and doors closed. 7. Purchase area rugs to place in high traffic areas to insulate noise between your apartment and the apartment below you. 8. Request assistance from your Resident Assistant. Your RA can meet with you and your neighbor to help mediate conflicts and clarify expectations. Eliminating noise disturbances requires cooperation and respect. Your RA will do his/her best to mediate noise disturbances but will only be effective if both parties are willing to cooperate to resolve the issue. Roommates Lease Agreement vs Roommate Agreement Having a Lease Agreement is not enough to ensure a positive roommate relationship. A successful roommate relationship begins by clarifying the relationship between individual residents and the University. In a UTA Apartment, a resident is identified as either a Lessee or as an Additional Occupant. Residents should understand how they are identified on the Lease Agreement and be familiar with their rights and responsibilities. The chart below provides a general overview of some of the distinct differences between a Lessee and an Additional Occupant. 11
Lessee Additional Occupant Rights and Responsibilities Rights and Responsibilities The Lessee is responsible to sign the Lease An Additional Occupant does not sign the Agreement with the University. Lease Agreement with the University. An Additional Occupant is only listed on the Lease Agreement upon request of the Lessee. The Lessee is financially responsible to the An Additional Occupant is financially University for all rent and other charges responsible to the Lessee in accordance with arising from the Lease Agreement. the terms agreed to between the Lessee and the Additional Occupant. The Lessee has the right to add an An Additional Occupant may not add any Additional Occupant to the lease. other resident to the lease unless the Lessee approves the change. The Lessee has the right to remove an An Additional Occupant may not remove any Additional Occupant from the lease. other resident from the lease unless the Lessee approves the change. The rights and responsibilities of the Lessee and an Additional Occupant are outlined in more detail in the Lease Agreement and the Terms and Conditions for the Lease Agreement. Because the rights and responsibilities between a Lessee and an Additional Occupant differ significantly, residents are strongly encouraged to enter into a written Roommate Agreement with each other. Roommate Agreements Sharing an apartment can be a rewarding and amazing experience. However, because conflict is a natural part of the human experience, even the best roommates can encounter awkward or troublesome situations. Roommate relationships are complex because they often involve financial commitments, personal and shared responsibilities, and respect for other’s rights and feelings. In addition, roommate relationships are generally not designed to last forever, so it is important to have an agreement which defines what happens when the relationship ends. A written Roommate Agreement can help roommates establish appropriate expectations of each other and reduce the potential for future conflict. It is recommended that a new Roommate Agreement be negotiated and signed whenever either of the following occurs: 1. A new Lease Agreement is signed, or 2. An Additional Occupant is added to or removed from the Lease Agreement. If your future roommate is unwilling to negotiate and sign a Roommate Agreement, that is a good indication that you should look for another roommate. Roommates should negotiate their agreements to reflect their particular situation and needs and should consider having an attorney review their agreement to ensure its legal enforceability. It is important to note that a Roommate Agreement is an agreement between two or more roommates, and is not an agreement with the University. Housing staff are not qualified to provide legal advice. Roommates may wish to have their agreement reviewed by an attorney of their choice at their own expense. You can access a downloadable Sample Roommate Agreement at: http://www.uta.edu/housing 12
Roommate Conflicts The following strategies are suggested as possible methods to resolving roommate conflicts. These strategies should be adopted in the sequence noted. If the first strategy is not effective, you may need to escalate the response to the next level. 1). Conflict Prevention: An important step to preventing conflict is to negotiate a written Roommate Agreement before any financial commitments are made. Defining the roommate relationship early will assist you in assessing whether the roommate relationship is a good match. The Roommate Agreement will also assist in establishing a written plan to guide the relationship if any roommate fails to meet their responsibilities. 2). Personal Confrontation: Honesty and open communication help resolve problems before they become serious Listed below are confrontation skills which may assist you in discussing concerns with your roommate. • Express your concerns early and often, before tension builds to the point where personal communication is strained. • In any conflict it is generally best to examine yourself first and acknowledge where you may have fault in the relationship. Asking your roommate if there is anything you can do to improve the roommate relationship shows that you are willing to work with the roommate in a spirit of cooperation. Listen first, then talk. • After acknowledging any faults on your part, it is important to discuss your concerns with the other person in private. While it may be wise to seek counsel before talking to the other person, talking inappropriately about another person to others can be very destructive to the relationship. • Suggest positive things you may appreciate about your roommate. People are generally less defensive and more receptive when they know that you care about the relationship. • Express your thoughts with language that does not immediately put the other person on the defensive. Use, “I messages.” "I messages" are statements about the communicator's feelings, thoughts, observations, perceptions, and reactions. When confronting someone, talk in terms of yourself. For example, "I think," "I feel," "In my experience," "for myself," "I need," "I've observed." • Use your speech and body posture to deescalate the situation. Remaining calm and open will always accomplish more than raising your voice or trying to intimidate. • Focus on the offending behavior involved, not in making judgments about the other person. • Do not engage in name calling or other behavior which would be disturbing to others. If tempers begin to flare, consider moving the discussion to an alternate location or time. • Be specific in your description of the behavior and the effect it has on you. • State your request clearly. Be honest and direct. Do not explain or apologize unnecessarily. • Use appropriate non-verbal behaviors. Show the intensity of your feelings. Look the other person in the eye. Speak clearly, without hesitation, and lean toward the listener while still respecting their personal space. • Thank the other person for their consideration of the matter and their future cooperation. • Document any changes to your prior agreements. • It may be important to remember that you don't have to like the person you're living with as long as you can effectively communicate with each other. 13
• If you are not satisfied with the results of your discussion, consider the other strategies noted below. 3). Mediation: If your roommate will not respond as necessary after personal and private confrontation, you may need the assistance of a mediator. Mediation is a voluntary way to resolve disputes without giving the decision-making power to someone else (like a judge). It involves sitting down with the other side in the dispute and a third-party who is neutral and impartial (the mediator). The mediator helps the parties identify the important issues in the dispute and decide how they can resolve it themselves. The mediator doesn't tell each person what to do, or make a judgment about who's right and who's wrong. Control over the outcome of the situation stays with the parties. A mutually respected friend, parent, faculty or staff member, counselor, pastor, or housing management staff member may assist with mediation. Professional mediation services are also available in the office of Community Standards. 4). Arbitration: If mediation is unsuccessful, the persons in conflict can agree to arbitration. Generally arbitration is done in an effort to avoid the expense and stress of a more traditional legal remedy. After hearing from the persons in conflict, the arbitrator decides on how the conflict should be resolved. Arbitration can be binding or non-binding. Arbitration can be done by a mutually respected individual when all persons agree to the arbitration relationship. Professional arbitrators are also available for a fee. 5). Traditional Legal Remedies: If all efforts previously mentioned fail to resolve the dispute, those in conflict may consider traditional legal remedies. In this instance, disputes would likely be presented in a civil court before the local Justice of the Peace (JP). Attorneys may or may not be involved. In this instance, each person should carefully evaluate whether all other alternatives have been exhausted. Legal remedies are generally costly and highly stressful for all involved. In this instance, having a written Roommate Agreement to present to the judge would be much more effective than trying to explain an agreement that was never put in writing. Selecting a Roommate The University Housing Office does not assign roommates in UTA-owned apartments that are rented by the unit. The most likely source of roommates will come from your associations on the campus. This may include classmates or other students you have met through a variety of student or professional organizations. Students have also been known to post fliers on campus bulletin boards or at the apartment community mailboxes. You may even consider taking out a classified ad in the Shorthorn. If your new potential roommate is someone you don’t know well, you should always interview each other carefully. You may also consider getting references before agreeing to live together. Transfer of Lease – Lease Assumptions An Additional Occupant may request to assume the Lease Agreement. Additional information can be found in the Lease Assumption Application Packet that is available from the University Housing Office. (See Also “LEASE ASSUMPTIONS) 14
Swimming Pools If you live in an apartment with a pool, we encourage you to read the posted "Pool Rules" and become familiar with them. Remember, there are no lifeguards; therefore, you and your guests will swim at your own risk. Residents should be particularly mindful of the following pool rules. ❖ Pool Hours are Sunday through Thursday, 8:00am – 10:00pm and Friday and Saturday from 8:00am – midnight. Residents using the pools outside of these hours may be subject to disciplinary action. ❖ Alcoholic beverages are not allowed in the pool area or in any public areas in the community. ❖ Pets are not allowed in the pool or in the pool area. ❖ Residents may bring a maximum of two guests to the pool. Guests must be accompanied by the leaseholder or a registered additional occupant at all times. ❖ Residents should maintain noise levels that do not disrupt neighbors living near the pool. Noise considered to be excessive may be cause for disciplinary action. ❖ Residents are responsible for cleaning up any trash they bring to the pool area. ❖ Safety equipment is for emergency use only. Residents are prohibited from using the safety equipment for any other purpose. ❖ Children under the age of 14 must be accompanied by an adult at all times. Residents found responsible for leaving food, trash, or other items in the pools area may be responsible for paying cleaning charges assessed by the Facilities Management Staff. Students should be mindful not to get food into the pool water as it may cause the water to be contaminated which could result in the pool being closed. Window Coverings and Screens Residents may install additional window coverings other than those which may be present at the time of leasing. University installed mini-blinds, if any, do provide some light control yet may not provide complete privacy. Resident installed window coverings must show white to the outside. The application of aluminum foil, paper, lights, stickers or other decorations to windows is not allowed. Displays in the windowsill shall not be seen from the outside of the unit. Screens should not be removed from the window at any time. Removing a screen from the window will result in a $50 fine. If a screen is damaged, the leaseholder will be required to pay for damages and/or replacement. YOUR LEASE Eviction for Non-Payment of Rent If the University has not received rent by the fifth (5th) day of the month, an eviction notice may be delivered to the resident. If rent is not paid within three (3) days after receipt of the past due notice, the Lease Agreement will be terminated by University Housing and legal eviction procedures will commence. The leaseholder may also be responsible for paying a late fee for rent payments not made by the 5th of the month. See section 9 titled “Default in Payment” of the Apartment Lease Agreement. Faculty Housing University faculty members are eligible to lease one-bedroom or two-bedroom apartments only and are restricted to an occupancy period that does not exceed two years. Faculty members need not be enrolled as students at the University of Texas at Arlington. University staff employees are not eligible to lease a university apartment or house. 15
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