AACSB Continuous Improvement Review 2013-2018 - The University of ...
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2 Table of Contents I. Institutional and Business School Overview.................................................................................. 5 Section 1.1 Executive Summary Introduction ................................................................................... 5 Section 1.2 Key Developments ........................................................................................................ 5 Section 1.3 Continuous Quality Improvement: Executive Summary ................................................. 6 Table 1: Engagement Executive Summary ................................................................................... 6 Table 2: Innovation Executive Summary ....................................................................................... 7 Table 3: Impact Executive Summary ............................................................................................ 8 Section 1.4 Situational Analysis ....................................................................................................... 8 University of Rhode Island Background ........................................................................................ 8 Factors that Shape Mission and Operations ................................................................................. 9 The College of Business ............................................................................................................... 9 Table 4: Undergraduate Business Student Enrollment................................................................ 10 Table 5: Graduate Student Enrollment ........................................................................................ 11 Table 6: PhD Student Enrollment ............................................................................................... 12 Table 7: Scope of Review - Degree Programs Covered by Accreditation Review ....................... 12 Relative Advantages ................................................................................................................... 12 Relative Disadvantages .............................................................................................................. 13 Challenges ................................................................................................................................. 14 Opportunities .............................................................................................................................. 15 Section 1.5 Progress Made ............................................................................................................ 15 Table 8: Progress on Salient Issues to Monitor for Continuous Improvement ............................. 15 Narrative Describing Progress Made .......................................................................................... 15 Table 9: Retired Faculty and Newly Hired Faculty ..................................................................... 17 II. Strategic Management and Innovation ....................................................................................... 18 Section 2.1 Vision, Mission Statement and Summary of Strategic Plan.......................................... 18 Our Vision................................................................................................................................... 18 Our Mission ................................................................................................................................ 18 Section 2.2 Continuous Improvement Outcomes ........................................................................... 20 Goal 1: Enhance Academic Quality and Value ........................................................................... 20 Goal 2: Establish a leadership position in our research............................................................... 21 Goal 3: Prepare students for changing world .............................................................................. 25 Goal 4: Produce business leaders who are socially responsible, aware of issues concerning ethics and sustainability ........................................................................................................................ 27 Goal 5: Ensure equitable and inclusive campus community........................................................ 28
3 Goal 6: Emphasize a culture of excellence and continuous improvement ................................... 29 Section 2.3 Financial Strategies and Allocation of Resources ........................................................ 30 Table 10: Sources of Operating Funds * ..................................................................................... 31 Table 11: Salary and Non-Salary Operating Budget * ................................................................. 31 Section 2.4 Revision of the Strategic Plan ...................................................................................... 31 Figure 1: Strategic Plan Revision Process .................................................................................. 31 Section 2.5 Intellectual Contributions ............................................................................................. 32 Table 12: Table 2-1 Intellectual Contributions ............................................................................. 32 Section 2.6 New Degree Programs ................................................................................................ 33 Table 13: Masters of Science in Finance .................................................................................... 33 M.S. in Finance Program: Employer Needs ................................................................................ 33 M.S. in Finance Program: Student Market .................................................................................. 33 M.S. in Finance Program: Sources of Support ............................................................................ 34 M.S. in Finance Program: Learning Goals, Measurement, and Results ...................................... 34 III. Participants ............................................................................................................................. 35 Section 3.1 Students ...................................................................................................................... 35 Changes in Students .................................................................................................................. 35 Table 14: Undergraduate Enrollment Trends – by Race/Ethnicity ............................................... 35 Table 15: Undergraduate Enrollment Trends – by Gender.......................................................... 35 Changes in Undergraduate Career Development Services ......................................................... 35 Table 16: Career Placement Results, 2014 and 2017 ................................................................ 37 Figure 2: Snapshot of May 2018 job placement data at the time of graduation ........................... 37 Section 3.2 Faculty Sufficiency and Deployment ............................................................................ 37 Table 17a: Faculty Sufficiency and Qualifications Summary (Table 15-1; Standards 5, 15) .... 38 Table 17b: Faculty Qualifications Summary ................................................................................ 38 ................................................................................................................................................... 38 Criteria Guiding Categorization as Participating or Supporting.................................................... 39 Table 18: Summary of Table 15-2 – Deployment by Qualification Status, 2017-2018*................ 39 Faculty Engagement and Development ...................................................................................... 39 New Faculty ................................................................................................................................ 40 Table 19: Faculty hired during 2013-2018................................................................................... 40 Section 3.3 Professional Staff Sufficiency and Deployment ............................................................ 41 IV. Learning and Teaching ........................................................................................................... 41 Section 4.1 Curricula Management and Development.................................................................... 41 Undergraduate AOL: .................................................................................................................. 41
4 Graduate Program AoL............................................................................................................... 44 V. Student Academic and Professional Engagement ...................................................................... 47 Section 5.1 Student Academic Engagement .................................................................................. 47 Experiential Learning .................................................................................................................. 48 Strategies Supporting Faculty Engagement ................................................................................... 49 VI. Additional Supporting Material ................................................................................................ 49 Section 6.1 Criteria for Faculty Classification ................................................................................. 49
5 Section 1.1 Executive Summary Introduction The College of Business (COB) serves as a center for business scholarship, creative research and outreach activities to the citizens and institutions of the State of Rhode Island, as well as the region, nation and the world. The vision of the College is to be recognized as one of the leading business programs in New England that is highly responsive to the needs of the Rhode Island and regional business community. We will pursue excellence by offering multi-disciplinary business programs that align with the financial, health, environmental, science, and technological sectors of the economy. The mission of the college is to provide strong academic programs that instill excellence, collaboration and leadership. Appendix A (A1). In spring 2018 the college officially changed its name from College of Business Administration to College of Business, hereafter referred to as the COB in the report. The University of Rhode Island has changed dramatically in the last five years. Sustained strategic effort and focus have resulted in systemic transformation related to finances, facilities, faculty, student quality, diversity, academic programs, and research. Section 1.2 Key Developments New Dean: In 2015, the COB searched for a replacement for Mark Higgins Ph.D., who served as Dean from 2006-2014. From January 2015 to August 2015, Kathryn Jervis, Ph.D., Professor of Accounting and Vangermeersch Chair, served as Interim Dean. In August 2015, Maling Ebrahimpour, Ph.D. was appointed Dean and Professor of Supply Chain Management. Reorganization Academic Structure: In response to the University of Rhode Island’s reorganization of its college structure, in fall 2016, the COB began the successful integration of Textiles, Fashion Merchandising, and Design (TMD) and the Schmidt Labor Research Center (SLRC) with our mission and vision. The integration brought two undergraduate majors: Textiles Marketing and Textiles, Fashion Merchandising and Design, and two graduate programs: Masters of Science (MS) in Textiles, Fashion Merchandising and Design and a MS in Labor Relations and Human Resources. The integration also included a Graduate Certificate in Labor Relations and Human Resources and a Graduate Certificate in Fashion Merchandising. For the purposes of AACSB, both programs are exempt from the continuous improvement review Appendix C. Since our 2013 review, the college separated Marketing and Supply Chain Management into separate areas. A New Strategic Plan: During the 2016-2017 academic years, the COB engaged in a College-wide strategic planning initiative, using the new URI Strategic Academic Plan (2016-2021) as a framework. The College voted to accept the new strategic plan in January 2018 and will enact the new strategic plan in fall 2018. Appendix A (A2). This living document calls for periodic review by the leadership team and includes a new vision and mission statement with five strategic goals. The COB new strategic plan aligns with the University Academic Strategic Plan 2016-2021. Appendix A (A3) Culture Shift: During the past five years, 15 full-time, tenured faculty retired. The COB hired 17 full- time, tenure track faculty and 7 full-time lecturers since the 2013 AACSB visit. The new faculty brought a change in culture, including revitalization of research and additional integration of technology and experiential learning in the classroom. Faculty energy, enthusiasm, and dedication to the future of business education will be a driving force in our next five years. Appendix H (H1).
6 Moving Forward: Over the last five years, the COB has made significant progress including; faculty and staff resource allocation, offering a new major, minors, and certifications, changing the organizational structure Appendix B, and identifying new revenue sources through grant funding and international partnerships. While we continue to face challenges, we are thriving and moving forward with a variety of initiatives. This report provides an overview of our current achievements through innovation, engagement and impact. Section 1.3 Continuous Quality Improvement: Executive Summary The COB continues to have a major impact on the University and the surrounding community. The COB strives to be a leader in innovative practices and to engage students, faculty, staff, alumni, and the community by challenging and guiding students and lifelong learners, through alumni career programs, through thought leadership and the dissemination of relevant research, and through engagement in interdisciplinary and international collaborations. The College has been guided by the 2011-2016 University Academic Strategic Plan, which had six goals: Appendix A (A4) 1. Enhance academic quality and value 2. Establish a leadership position in our research 3. Prepare students for a changing world 4. Produce business leaders who are socially responsible, aware of issues concerning ethics, and sustainability 5. Ensure an equitable and inclusive campus community 6. Emphasize a culture of excellence and continuous improvement Each of the examples of engagement, innovation, and impact below is linked to outcomes related to the mission and strategic goals. Although engagement, innovation, and impact are inextricably intertwined in the COB, and some examples apply to more than one goal, the summary attempts to draws distinctions for the purposes of categorization. Further, the lists included in Tables 1-3 represent an executive summary; additional examples and background are included in the review. Table 1: Engagement Executive Summary Engagement Examples and Linkage to Strategic Goals Enhance Academic Full-time MBA students conducted 4-5 consulting projects with corporate Quality and Value partners each spring. Supply Chain program averages 36 undergraduate Six Sigma projects yearly. Establish a Leadership 2014-2018 Seven faculty editors or special editors for target journals. Position in Our 2015-2017 awarded grant to conduct Six Sigma Lean training for State of Research Rhode Island agencies. 2013-2018 COB faculty served on 15 Advisory boards and 53 Editorial Review Boards. Prepare Students for 2015 Launched an international exchange initiative with the Zhongnan Changing World University of Economics and Law (ZUEL) Program. 2017 Established International Business Club. 2015 Finance Advisory Board was launched. 2016 Mr. Frederick Newton, retired Senior Vice President and Chief Human Resources Officer, Apollo Education Group, Inc., was named inaugural Chief Human Resource Officer in Residence (CHROIR).
7 Engagement Examples and Linkage to Strategic Goals (cont’d.) Produce Socially 2018 Joined United Nations Principles for Responsible Management Responsible Business Education (PRME). Leaders Hosted Distinguished International Visiting Scholars Program. URI 101 program raised $100,000 for Matty Fund Epilepsy Foundation. Faculty engaged in and led conferences related to social responsibility, social innovation, and sustainability. Ensure an Equitable and 2013 Officially became a recognized chapter of National Association of Inclusive College Black Accountants, a national organization. Environment 2016 Initiated Global Brownbag Seminar Series presented by study abroad students, staff, and faculty and campus community members. Institutional 2014 Established social media engagement on Facebook, Instagram, Effectiveness Twitter, and LinkedIn. 2015-2018 Coordinated university-wide research seminars and global brown bag presentations as a forum for faculty and students to stimulate and disseminate new frontiers of knowledge. 2013-2018 Maintained active interdisciplinary Working Paper Series to encourage the exchange of ideas. Table 2: Innovation Executive Summary Innovation Examples and Linkage to Strategic Goals Enhance Academic 2015 Established Business Living Learning Community (BLLC). Quality and Value 2016 Executed new general education curriculum. 2016 Launched Health Care focus in Part-time MBA. 2017 Launched MS Finance Program. 2017 Launched Innovation & Entrepreneurship Minor. 2018 Launched Innovation & Entrepreneurship Major and Certificate. Establish a Leadership 2017 Established a Director role to be a champion for Doctoral Programs Position in Our and Research. Research 2018 $1 Million Endowed Professorship in Human Resource Management. 2017 First Endowed Professorship of Finance created ($500,000). Prepare Students for 2017 Secured grant to emphasize teaching and learning and to improve Changing World assessment of teaching by PhD students. 2014-2018 Designed and implemented Grand Challenge courses to apply critical thinking to societal problems. Produce Socially 2013 Grew the Career Passport program to include corporate and alumni Responsible Business partners as Career Mentors. Leaders 2016 Implemented January Term Global Travel courses to Taiwan and Italy. 2016 Integrated Corporate Social Responsibility project in URI 101. Ensure an Equitable and 2014 Implemented online COB scholarship portal system to provide single Inclusive College access to all scholarships increasing equity of distribution. Environment 2016 Initiated Global Brownbag Seminar Series presented by study abroad students, staff, and faculty and campus community members. 2017 Implemented “Diversity Rocks” program. Institutional 2013 Split Supply Chain Management and Marketing areas. Effectiveness 2014 Hired Marketing and Events Coordinator. 2015 Hired additional full-time Academic Advisors. 2017 Hired second dedicated major gift officer to COB. 2018 Hired Assistant Director Employer Relations.
8 Table 3: Impact Executive Summary Key Evidence of Impact and Linkage to Strategic Goals Enhance Academic 2015 Professor Cynthia Blanthorne was awarded the 2015 URI Teaching Quality and Value Excellence Award, the highest teaching award at the University level. 2018 MSA student awarded the prestigious Public Corporation Auditing Oversight Board scholarship. Establish a Leadership 2015 Dr. Bingxuan Lin awarded Distinguished Visiting Professor at Sun Yat- Position in Our Sen University and Chinese University of Mining and Technology. Research 2015-2016 Dr. Judy Beckman was awarded senior fellowship for the Securities and Exchange Commission (SEC). In 2017-2018, COB faculty recorded over thirty articles published in quality journals, earned 26,631 citations, published several books, and presented at conference and received national, and international accolades and coverage in the Financial Times, CNN, BBC, Harvard Business Review, and the Wall Street Journal. 2017 Management faculty were ranked 71 internationally for their productivity in top Management journals. Faculty in the COB received close to a million dollars in external grants. Prepare Students for 2016 $500,000 endowed Fannon Career Fund. Changing World 2016 Marketing Students awarded first place in the National Acura ILX Marketing Challenge in millennial marketplace campaign. 2017 $100,000 Chisolm Endowment for Entrepreneurship. 2017 Seventy seven percent of students participated in at least one internship; 50% participated in two or more internships. 2014-2017 Students in IBP Chinese program placed in top 3 consistently in International competition Produce Socially Students raised over $100,000 in the last seven years for the Matty Epilepsy Responsible Business Foundation as part of an experiential learning project in URI101. Leaders Students placed or won national case competitions that expanded their overall awareness of ethics and social responsibility. Ensure an Equitable and Hired more women and members from other under-represented populations Inclusive College for a more diverse faculty. Environment Exceeded strategic planning goal when the COB recorded 17% of undergraduates graduating in 2017 were from under-represented minorities. Institutional Utilized four off-site meetings and ongoing task forces that included faculty, Effectiveness staff, and administrators to help create a new strategic plan. Engaged faculty in sessions to review measurement data about the Program Learning Objectives, to develop rubrics, and to review and discuss results to help close the feedback loop. Associate Dean, Professor Shaw Chen was the recipient of the Northeast Decision Sciences Institute Lifetime Achievement Award. Section 1.4 Situational Analysis University of Rhode Island Background The University has nine degree granting colleges: Arts and Sciences, Business, Environment and Life Sciences, Engineering, Health Science, Nursing, Pharmacy, College of Education and Professional Studies, Oceanography, and University College (which is the academic advising home of all Freshmen and many sophomore students). The Graduate School is the administrative unit of all graduate programs. At the undergraduate level, 96 different degree programs are offered. All programs require a new general education core. At the graduate level URI offers the master’s degree in over 57 areas of study. The doctorate degree is offered in three different areas.
9 Factors that Shape Mission and Operations The University Academic Strategic Plan entitled Charting Our Path to the Future, and the President’s Transformational Goals for the 21st Century Appendix A (A5) served as guideposts for all University investments and strategic initiatives from 2010 through 2015. In January 2016, following a year of effort on the part of faculty, administrators and students, URI promulgated its second Academic Strategic Plan, Innovation with Impact 2016 – 2021. Appendix A (A3). This Plan focuses on the following goals: enhancing student success; expanding research, scholarship, and creative work; growing a global presence; embracing diversity and social justice; streamlining processes to improve effectiveness; and implementing a bold advancement agenda. The plan is steeped in innovation and focuses on creating new integrative approaches to learning, discovery, and outreach both on- and off campus. The University’s Faculty Senate is the principal body through which faculty members participate in curricular, planning and programmatic governance. COB has four representatives on the Senate. In the fall of 2017 the University had approximately 18,318 students enrolled, of which 3,006 are graduate students. The full-time undergraduate student population is approximately 44 % male, 56 % female, and 21% students of color. The university has over 100,000 active alumni. In the fall of 2017, the university underwent its 10-year accreditation review by The New England Association of Schools and Colleges (NEASC). The information the university provided to NEASC as well as NEASC’s report to the university is at https://web.uri.edu/accreditation/. In April, 2018, NEASC voted to continue the University's accredited status with the next comprehensive evaluation visit to take place in the fall of 2027. The College of Business In 1969, COB received its initial AACSB accreditation for its undergraduate program. In 1973, the COB received accreditation for its graduate programs. The College was reaccredited in 1983 and 1993 when the accounting program received separate accreditation. The College was most recently re-accredited in 2013. The COB consists of five areas; Accounting, Finance and Decision Sciences, Management, Marketing, Supply Chain Management. Textiles, Fashion Merchandising and Design and Schmidt Labor Research Center are a part of COB and exempt from AACSB. The College offers a Bachelor of Science in Business Administration in seven disciplines; Accounting, Finance, General Business, Global Business, Management, Marketing, and Supply Chain Management. In the fall of 2018 COB will begin offering a new discipline in Innovation and Entrepreneurship. The College offers undergraduate and graduate courses in Kingston and Providence. In addition, graduate courses are taught onsite at Pfizer Corporation in Groton, CT. Undergraduate Programs The academic home for all students who are accepted into URI as undergraduates is University College (UC). These students are coded in University College based on the degree program that the student was accepted to matriculate. COB students are coded as UC_BU and permitted to enroll in lower core business classes before other freshmen and sophomores. These students are then transferred to the COB after they complete approximately 42-60 credits including the 4 lower core courses (BUS 111, 201, 210, and ECN 201). The students need an overall cumulative GPA of 2.5 and a GPA of 3.0 in the four lower core courses.
10 In fall 2017, the COB accepted 575 freshmen in the 7 business disciplines, and 40 transfer students. Students who are not originally accepted to the COB, internal transfers, are admitted on a competitive space available basis and must meet the same requirements as those students admitted their freshmen year. All admissions to the university are done through the university admission office within the parameters suggested by the academic Deans. The COB requires that all students complete 4 semesters of high school math with preference given to those who have completed pre-calculus or higher. The College also has set a Math and Verbal SAT target of 1100 with an emphasis on achieving a 550 in the Math portion of the SAT and 25 in the ACT. In fall 2017, 1,830 students enrolled in the 7 core disciplines of the COB’s undergraduate program, which constituted just over 11% of the University’s undergraduate population. Table 4 provides a breakdown of the undergraduate students by major. Table 4: Undergraduate Business Student Enrollment 2012 2013 2014 2015 2016 2017 Description Total Total Total Total Total Total General Business Admin 189 213 210 242 213 165 Management 130 117 120 118 114 99 Supply Chain Management 82 87 128 157 196 158 Accounting 373 353 414 412 359 324 Finance 188 193 240 264 274 300 Global Business 80 75 83 71 88 82 Marketing 206 224 295 295 301 294 Undeclared 204 196 148 180 311 408 Total 1,452 1,458 1,638 1,739 1,856 1,830 Graduate Programs MBA Programs In Fall 2017, the MBA programs enrolled 184 students with 24 students attending our full-time program in Providence (SIMBA) and 160 attending our part-time program in Providence (PMBA) and onsite program in Groton. In fall 2017, the Ph.D. program had an enrollment of 17 students in the field of Finance, Marketing and Supply Chain Management. Part time (Evening) and Full time (One Year) MBA candidates follow the same process to apply to their respective programs. Candidates must complete an online application that includes providing the following information: statement of purpose, biographical information, application fee, name/contact information for two referees to submit their letters of recommendation online, upload a resume and copy of their transcripts (official transcripts will be required upon acceptance), RI Residency form for RI residents, GMAT or GRE score (unless meet waiver criteria), and TOEFL or IELTS scores for international candidates.
11 M.S. Programs: Accounting and Finance M.S. in Accounting. The strong demand for accountants in public accounting firms, industry, and government has been fostered by the increasing size and complexity of organizations, additional tax laws, and a regulatory environment with more attention than ever being paid to financial reporting and auditing. The M.S. in Accounting degree serves a market that wants to learn how to adapt in the current business environment and to respond to continued development of accounting practice and theory by offering graduate-level accounting education. The program is designed for students with a variety of educational backgrounds and professional interests, and helps students earn the total of 150 credit hours they need to enter the financial accounting profession as a member of the American Institute of Certified Public Accountants. It is reviewed in a separate Accounting Accreditation Report. M.S. in Finance. The M.S. in Finance was introduced in 2016 and officially approved in 2017. It will be reviewed in the next AACSB review cycle, and is introduced under new programs in the current report. Table 5: Graduate Student Enrollment 2012 2013 2014 2015 2016 2017 Description Total Total Total Total Total Total Bus Admin Fulltime MBA 24 30 30 30 18 24 Business Administration - 215 197 175 190 170 160 MBA Accounting - MS 37 55 33 32 34 35 Finance – MS * 0 0 0 0 2 5 Total 276 282 238 252 224 224 *Program began Fall 2016 Ph.D. in Business Administration The Ph.D. program in Business Administration offers specializations in marketing, finance, and supply chain management. In this mentor-based program, students take formal coursework in the first two years, and work closely with one or more professors on research projects in their area of specialization throughout the program. The Ph.D. program offers a caring environment where each student benefits from easy and close interaction with the faculty from the chosen area of specialization as well as faculty from other areas in the College of Business. Academic interactions are supplemented with social relationships through events that occur in and out of the academic setting. The PhD in Business Administration program typically admits a cohort of six students every other year with four years of support – two in each concentration area – and had 64 applicants during the last admission cycle (2017). In the past five years, the program has also had four self-funded students who did not use an assistantship, and students have found alternative funding if the program took longer than four years to complete (Table 6).
12 Table 6: PhD Student Enrollment 2012 2013 2014 2015 2016 2017 Description Total Total Total Total Total Total Business Administration – 11 17 13 17 16 17 Ph.D. Table 7: Scope of Review - Degree Programs Covered by Accreditation Review COVERED Program Name Level Location Date Established B.S. in Business Administration Undergraduate Kingston and 1951 AACSB 1969 Providence Masters of Business Administration Graduate Providence 1962 AACSB 1972 Masters of Science in Accounting Graduate Kingston AACSB 1994 Ph.D. in Business Administration Graduate Kingston AACSB 1991 NOT COVERED Program Name Level Location Date Established Textiles Marketing Undergraduate Kingston Joined COB 2016 Textiles, Fashion Merchandising and Undergraduate Kingston Joined COB 2016 Design MS in Finance Graduate Kingston and 2016 Providence MS Textiles, Fashion Graduate Kingston Joined COB 2016 Merchandising, and Design MS in Labor Relations and Human Graduate Kingston and Joined COB 2016 Resources Providence Relative Advantages High level of Faculty, Student and Business Engagement. Ballentine Hall provides physical space that limits many class sizes to 40 students and encourages interaction among student, faculty and staff. Professional academic advisors along with professional career and internship advisors are housed in Ballentine Hall to create a community in support of student success. Many faculty have strong relationships with business community via consulting, advisory council, and collaborative projects with corporate partners. Such projects enable students to show employers how they can apply this knowledge, build employable skills and expand their experiential learning. Scholarly Reputation. Impact of COB faculty research supports the specific value propositions of scholarly research as well as the general basis of learning to business students, business professionals, and society. COB faculty research also depicts an opportunity for COB and COB stakeholders to foster the overall value and visibility of the research they support. Reputation for Organizational Behavior. In 2017, the COB’s Management Area was tied for the rank of 71, internationally, on the Texas A&M/University of Georgia Rankings of Management Department Research Productivity, which ranks the top 150 research institutions based on journal publications in top management journals in the past year and past five years. The ranking places
13 the faculty research among aspirational schools with greater resources (e.g. URI was tied with University of New Hampshire, Boston College, UMass Amherst, and Northeastern University). Reputation for Supply Chain Management. URI COB has a strong reputation of the Supply Chain Management program, ranked in the top 26 in the country by Institute for Supply Chain Management (ISM) https://www.camcode.com/asset-tags/top-supply-chain-management-degrees/. On completion of the SCM major, students earn the prestigious professional certification of Certified Transportation & Logistics (CTL) professional awarded by APICS/Supply Chain Council formerly the American Production and Inventory Control Society, the premier supply chain professional organization. Students also earn a Six Sigma Yellow Belt with opportunity to earn a Green Belt. The Supply Chain Management major is a regional tuition program for all five other New England states providing a competitive admissions advantage. International Business Program and Chinese Flagship. In 2012, URI was designated a Chinese Language Flagship Program (one of nine in the country) and recognized for providing “superior” Chinese language capabilities for our students. COB has the largest participation in the Chinese flagship with students graduating with a dual degree in one of the seven business disciplines and Chinese. COB’s International Business Program in Chinese has had many successful stories to shine and to acclaim. During the 2013-2018 period, COB teams participated in the Chinese Business Language Case Competition at BYU in Provo, Utah in 2014, 2016 and 2017. URI COB teams captured the 3rd place honor in 2014, 3rd place honor in 2016, and 2nd place honor in 2017. This is a tremendous accomplishment as BYU always captures the number one as their team members all have had at least 2 years of missionary assignment in Taiwan, Hong Kong and Singapore and they speak fluent Chinese. URI COB teams are able to top powerhouse language schools such as Indiana, Arizona State, and Washington University. In 2018, two IBP-Chinese students received both prestigious Gilman scholarship and Demers scholarship, totaling $40,000 scholarship for each student, to study in China in 2018/19 academic year. Competitive Tuition. URI COB is a sound financial choice for students applying to our competitors. URI has tried to remain competitive by offering reasonable tuition with instate under $14,138 and outstate $30,162. URI COB offers a great return on investment. Increasing Endowment. Since the 2013 visit, COB has added 17 new Scholarship endowments, two Professorship Endowments, with one in Finance and other in Human Resource Management, a Career Services Endowment, and an endowment for the entrepreneurship program, adding $6.5 million to endowment through new gifts and pledges in the past five years. Relative Disadvantages Constrained Resources and Competitive Budget process. URI COB has modest resources and endowments. The budget process is mostly centralized to the Provost Office. All URI college Deans compete for the pool. Hence, it is difficult to grow the financial bottom line. With each retirement, the allocation goes back to the main Provost fund. There is no guarantee of allocation. Although the University made investments in new faculty lines, most lines received in the COB substituted for retirements. However, we added new faculty resources in the new start-up area of Innovation and Entrepreneurship and increased the number of lecturers in the College. In addition, we added two support lines: Marketing Events Coordinator and Assistant Director Employer Relations. At this time,
14 there is minimal opportunity for alternative revenue streams or revenue sharing. COB has two programs in which we earn revenue: the Pfizer MBA, which is modeled after our part-time MBA, and the Zuel undergraduate Finance program. Modest Fundraising and Endowment. In comparison to some of our competitive schools such as UCONN, URI COB has a relatively modest endowment, arguably underinvested until fairly recently. While fundraising efforts have improved over the past five years, the COB has less than 20% of its alumni engaged in giving. Facility Limitations. Our current building in Kingston, Ballentine Hall, opened in 2003. Due to growth of student enrollment, faculty, and staff, we have reached our maximum space capacity. With the addition of Textiles, Fashion Merchandising and Design and Schmitt Labor Research Center, the COB needs to expand our current facility and improve technology available for teaching and research. Graduate Assistant Support. Over the past five years, there has been no increase in number of graduate assistants to award. Additionally, at the regional and national level, COB stipends ($18K to $20K) and resources (summer funding, research, travel) are not competitive with other business programs, with stipends that can range from $24K to $35K. Challenges Impacting Research and Teaching. With the new cadre of faculty, the productivity has been impressive in terms of quality and quantity (162 peer reviewed journal articles, including more than 38% from A* and A levels in the ABDC list in the past five years). However, the University has high credit hour productivity requirements for COB. As a doctoral granting college, we are concerned that the credit hour expectation will negatively impact the research productivity and overall classroom teaching experience. Challenges The State Budget. The University has been able to compensate for essentially flat or declining funding from state government by strategically increasing undergraduate enrollment from 12,714 in FY2007 to 14,799 reflected in the FY2017 allocation budget, an increase of 16% or 2,085 full-time equivalent (FFTE) students during this period. COB has played an important role by almost doubling our First- Year enrollment during this time. Importantly, the enrollment increase occurred through both recruitment and retention gains and is accompanied by substantial increases in the academic quality and diversity of our student body. Indeed, URI’s applicant pool, selectivity, enrollment, retention, and graduation rates are the highest in the history of the institution; in fall 2017 COB received 4,227 applicants with average SAT composites of 1138 and ACT composite of 24.3. URI has tried to remain competitive by offering reasonable tuition with instate under $14,138 and outstate $30,162 for fall 2018. Recently URI was voted the “Best Bang for your Buck” by Washington Monthly and “Most Beautiful Coastal Campus” by Best Value Schools (2017). Demographics. A shrinking college-age population is a major concern for the COB’s future. The COB is located in the smallest state and has three other AACSB schools within 30 miles: Bryant University, Providence College, and Roger Williams University. We are the only public AACSB-Accredited business school in Rhode Island and offer an excellent education at a cost-effective price. On the other hand, the three other institutions are located in a metro environment and are smaller colleges.
15 Opportunities Business Analytics. The COB is strategically allocating resources to focus on business analytics in response for well-trained specialists and opportunities for high paying entry level positions. The interdisciplinary coursework will help prepare students to gain a competitive advantages in our increasingly data-driven world. Students will be able to gain greater depth of knowledge, and will practice skills that allow them to leverage data and analytics to make decisions and drive strategy. Graduate Program Specialization. The COB will attempt to leverage the demand for specialization at the graduate level by increasing certificate offerings that allow students to earn credits that can also be used if they choose to continue onto a M.S. or M.B.A. program. Based on feedback from students and industry, graduate certificate offerings that are currently being explored include Data Analytics and Digital Marketing. The COB also aims to offer more graduate electives, which will add value and increase credits generated by our existing programs. In addition, the COB would like to offer additional electives online, blended, and using alternative schedules (e.g. more concentrated schedules, weekend schedules) to maximize flexibility for the target audience. Professional Doctorate. Based on demand from industry, the COB would like to create stronger ties with industry practitioners, enhance the COB’s scholarly reputation, and generate resources to support its mission by launching a Professional Doctorate in Business. Ideally, practitioners will become partners in a program that would engage senior executives – intellectually curious leaders who want to “Think Big” – and help them connect with: new ideas and models, world class faculty, valuable research tools, frameworks to solve problems, and other globally-minded problem solvers. From the prospective Executive’s perspective, the desired outcomes would include enhanced career and promotion prospects, curiosity/a desire to understand something at work through research, and the desire to articulate good practice/be understood more clearly. The COB would help practitioners change the way they look at problems and the world. Doing so would create value for the executives and for the region. Section 1.5 Progress Made Table 8: Progress on Salient Issues to Monitor for Continuous Improvement Associated Standard & Issue Update Standard 6 (2013): Faculty Management and Support. Recommendation: COB and URI should engage Please see Table 9 and Appendix H (H1) for in strategic planning to ensure appropriate faculty evidence of strategic hiring to meet appropriate staffing levels are maintained through the faculty staffing levels in the future. transitions due to retirements. Standard 8 (2013): Curricula Management and Assurance of Learning. Recommendation: COB and URI should engage Please see Appendix F and Section 6 for the in strategic planning to ensure appropriate faculty latest AOL process and results. Faculty revised staffing levels are maintained through the the COB assessment process and were included transitions due to retirements. in discussions to close the feedback loop. Narrative Describing Progress Made At the time of the last AACSB review in 2013, the Peer Review Team identified two especially salient issues to monitor for continuous improvement.
16 CONCERN: The College will continue to struggle with maintaining an appropriate level of qualified faculty because of the demographics of its existing faculty. It is anticipated that during the next review period (2013- 2018), the College will need to replace those who are currently in a retirement phase-out program as well as replace 6 or 7 additional faculty who will probably retire since they are of similar age (based on the CV’s) as those in the phased retirement program. Faculty additions and replacements are needed in all areas. As was the case in the previous review, we strongly encourage the college and the university to engage in strategic planning to ensure appropriate faculty staffing levels are maintained throughout the transition. (2003 Standards - Standard 11: Faculty Management and Support) (2013 Standards - Standard 6: Faculty Management and Support) RESPONSE: During the last five years several faculty have retired and with support from the University administration we hired new faculty as well as redeployed faculty in the areas that required attention. Table 9 identifies retired faculty and hiring of the new qualified faculty. We have been able to maintain somewhat competitive salaries as noted in AACSB Salary Survey and BSQ Appendix G. In addition, Appendix H (H1) provides a complete table of the faculty for each area during previous visit (2013), the year that data was collected for the current visit (2017-2018), and the current academic year (2018-2019). CONCERN: Although the College has an AOL system in place, it is a system that is more consistent with their university-wide system that emphasizes course-level assessment rather than program level assessment as expected by AACSB. It is clear that the college recognizes the longstanding expectations of AACSB that assessment be a critical piece of accreditation. However, their report recognizes that the college has not yet fully adopted a culture of assessment, although we believe that significant progress has been made. The committee strongly encourages a continued emphasis on establishing a strong and vibrant AOL system with clear mechanisms for continuous improvement (i.e., closing the loop). (2003 Standards - Standard 15: Management of Curricula, Standard 16: Undergraduate Learning Goals, Standard 18: Master’s Level General Management Learning Goals, Standard 19: Specialized Master’s Degree Learning Goals, Standard 21: Doctoral Learning Goals) (2013 Standards - Standard 8: Curricula Management and Assurance of Learning) RESPONSE: Based on the committee’s report, a new Assessment committee was formed chaired by the Associate Dean for Undergraduate Programs and Assessment, with a charge by the faculty to revise the COB assessment process. The process that measured program-level outcomes (PLOs), including Writing, Critical Thinking and Oral Communication, was continued. PLOs related to Knowledge and Global were revamped. The faculty replaced the course-based Knowledge goal with a new program-level, Integrative Knowledge goal which was measured using a cross-section of students. It also developed a Global Knowledge goal and measured it across a representative sample of students. Each PLO was measured at least three times since the last AACSB visit except for the Global Knowledge outcome, which was approved in fall 2017 and measured in spring 2018. Perhaps more importantly, the COB used part of its all-day, off-site meetings in 2015, 2016, and 2017 to collaborate around the Global Knowledge goal and to discuss the results and create processes to improve in small groups. Ideas were shared, discussed, and implemented in the interest of continuous improvement. The COB faculty demonstrated commitment to shifting the culture to one that emphasizes program-based assessment and that closes the loop to improve learning experiences.
17 There are opportunities to refine the way the COB measures and communicates about how we are working to reach PLOs as part of the day-to-day communications, so it continues to be a focus for continuous improvement. Appendix F. Table 9: Retired Faculty and Newly Hired Faculty Retired or resigned Faculty Since 2013 visit Additional Faculty resources during 2017- 2018 (Data Collection Year) Accounting Accounting Matoney, Joseph, Professor - Retired Liu, Qi - Assistant Professor Martin, Spencer, Professor - Retired Marquez-Illescas, Gilberto - Assistant Professor Rose, Deb, Lecturer - Retired Triki, Anis - Assistant Professor Schwarzbach, Henry, Professor - Retired Newell, Roberta – Senior Lecturer Quantitative Business Quantitative Business Budnick, Frank, Professor - Retired D'Aloisio, Brooke - Senior Lecturer Heissan, Mia, Lecturer - Resigned Gilmore, Joshua - Lecturer Armstrong, Addie, Lecturer - Resigned Hasbora, Ongun - Lecturer Finance Finance Oppenheimer, Henry, Associate Professor - Retired Ice, Michael - Lecturer Dadalt, Peter, Assistant Professor - Resigned Tsafack, Georges - Assistant Professor Xu, Yan, Assistant Professor - Resigned Xu, Xiaowei - Assistant Professor Yu, Tong, Professor - Resigned Goto, Shingo - Associate Professor Management Management Comerford, Robert, Professor - Retired Cowan, Amanda - Assistant Professor Scholl, Rick, Professor - Retired Forster-Holt, Nancy - Assistant Professor Twaddle, Roy, Lecturer - Retired Heaphy, Emily - Assistant Professor St. Laurent, Diane, Lecturer - Resigned Maguire, Ryan - Lecturer Taylor, Scott, Lecturer - Resigned Rogers, Sean - Associate Professor (Fall 2018) Wheeler, Anthony, Associate Professor - Resigned Ergene, Seray-Assistant Professor (Fall 2018) Prokopovych, Bogdan, Lecturer - Resigned Chen, Ying- Assistant Professor (Fall 2018) Carlson, Bjorn, Lecturer - Resigned Potter, Sandra- Lecturer (Fall 2018) Riley, Susan- Lecturer (Fall 2018) Marketing Marketing Dholakia, Nik, Professor - Retired Ashley, Christy - Associate Professor Dholakia, Ruby, Professor - Retired Atlas, Stephen - Assistant Professor Rosen, Deb, Professor - Retired Xia, Feihong - Assistant Professor Labrecque, Lauren - Assistant Professor (Fall 2018) Hossain, Mehdi - Assistant Professor (Fall 2018) Supply Chain Supply Chain Mangiameli, Paul, Professor - Retired Karamemis, Gulver - Assistant Professor Ni, John, Assistant Professor - Resigned Walsh, Brian – Senior Lecturer Yalcin, Mehmet - Assistant Professor Trandafir, Eugen - Lecturer Beliveau, Jack - Lecturer (Spring 2018) Business Law Business Law Hickox, Chet, Professor - Retired Gamache-Griffiths, Donna-Lecturer De’Angelis, Michael, Lecturer - Resigned
18 Section 2.1 Vision, Mission Statement and Summary of Strategic Plan The College has been guided by its’ 2011-2016 Strategic Plan, which had six goals. Please refer to Appendix A (A1) for the full Strategic Plan. Due to change in leadership, we extended the plan into 2017 and will begin to implement our new strategic plan in Fall of 2018. Our Vision To be recognized as one of the leading business programs in New England that is highly responsive to the needs of the Rhode Island and regional business community. We will pursue excellence by offering multi-disciplinary business programs that align with the financial, health, environmental, science, and technological sectors of the economy. Our Mission Our responsibility is to provide strong academic programs that instill excellence. We aim to (1) promote critical and independent thinking, (2) encourage and provide opportunities for students to develop an understanding of business from a global perspective, (3) cultivate a sense of community through student-teacher collaborations, student affinity groups and alumni programs (4) develop students whose performance and commitment mark them as leaders contributing to the business community and society and (5) foster personal responsibility. The College of Business must serve as a center for business scholarship, creative research and outreach activities to the citizens and institutions of the State of Rhode Island as well as the regional, national and international communities. The three tenets of the College of Business are: Excellence, Collaboration and Leadership. Excellence The College of Business’s emphasis on excellence is accomplished by its commitment to student- centered learning and research. Collaboration Collaborative projects inside and outside the classroom, in research and internship opportunities prepare the College of Business students for a world that values team work and high performance. Leadership Our commitment to developing strong leadership is delivered by learning opportunities that emphasize ethical and sustainable management of change in a global world. The COB strives to be a leader in innovative practices and to engage students, faculty, staff, alumni, and the community by challenging and guiding students and lifelong learners, through alumni career programs, through thought leadership and the dissemination of relevant research, and through engagement in interdisciplinary and international collaborations. The College has been guided by the 2011-2016 Strategic Plan, which had six goals. Please refer to Appendix A (A1) for the full Strategic Plan.
19 1. Enhance academic quality and value We will continue to provide an innovative learning environment that challenges students to think creatively, strategically and to anticipate changes in this competitive, technology-intensive, and innovation-based global economy. We will inspire creativity and innovation though multidisciplinary and multi-cultural team-based projects. 2. Establish a leadership position in our research We will continue to embrace and foster a culture of research that rewards all forms of scholarship: Scholarship of Discovery, Scholarship of Integration, Scholarship of Application and Scholarship of Teaching. We will prioritize our research investment based on the research strengths of the faculty and the academic plan of the institution (e.g., financial, health, environment and technology sectors of the economy). Our research should examine the issues in these sectors utilizing a multidisciplinary approach that considers the ethical, global and sustainability issues facing these sectors. 3. Prepare students for a changing world We will continue to educate future leaders to embrace the constantly changing world. We will provide students the skills they need to continue prospering in shifting job markets; we will prepare them for a variety of employment opportunities and guide them in a global environment that respects equally sustainability and growth. 4. Produce business leaders who are socially responsible, aware of issues concerning ethics and sustainability We will continue to emphasize that ethics are an essential component of all business decisions. We will inspire social responsibility and sustainability and strive to provide an academic experience that instills confidence, leadership skills and a strong moral compass in our graduates. 5. Ensure equitable and inclusive campus community We will continue to foster a culture that supports a climate that celebrates difference while creating a learning community built upon respect, inclusion, and understanding of issues related to class, race, gender, sexual orientation, ability, religion, and culture. 6. Emphasize a culture of excellence and continuous improvement We will continue to emphasize a culture of excellence and continuous improvement in the College that ensure that all faculty and staff are aligned with the strategic mission and are rewarded for achieving the mission. Each of the examples of engagement, innovation, and impact in the report of Continuous Improvement Outcomes is related to the strategic goals.
20 Section 2.2 Continuous Improvement Outcomes Goal 1: Enhance Academic Quality and Value Engagement The COB offers the largest graduate program at URI. Full-time MBA Students conducted 4-5 consulting projects with corporate partners each spring. Companies include Hasbro, IGT, Ocean State Job Lot, Fidelity Investments, Schneider Electric, RI Airport Corp, RI Department of State, and CVS Health. (Spring 2014 – Spring 2018) Full-time MBA Students participated in curriculum-based marketing research projects for outside companies including: BusySeed, Ocean State Job Lot, Iggy’s, and RI Airport Corp. Supply Chain students take BUS 410X Lean Six Sigma Green Belt Practicum integrating the required concepts and projects to complete the Six Sigma Green Belt certification by solving real business problems for both for profit and not-for profit companies such as: Hasbro, CVS Health, Ocean State Job Lot, Vibco Inc., South County Hospital, CARE New England, RI Department of Transportation, and Department of Environmental Management. Professor Kathryn Jervis designed a focus in Health Care management for our evening MBA program, which launched Fall 2016 to provide healthcare professionals with a venue for better understanding of business aspects impacting the healthcare field. Innovation Developed a new interdisciplinary program with Mathematics to offer a Pre-Actuarial Science option which includes a BSBA in Finance and a BS in Applied Mathematics. (Fall 2014) Developed new interdisciplinary program with Environmental and Natural Resource Economics department to offer a “Green Business” program which includes a BSBA in General Business and a BS in Environmental Resource Economics. (Fall 2014) Developed course offerings in Customer Analytics and Social Media. (Fall 2014) Developed and launched an interdisciplinary Health Care track in the Part-time MBA Evening Program, which includes six new MBA courses that focus on the health care industry. A Health Care cluster hire at URI afforded the COB the opportunity to create additional courses on healthcare including: economics, process improvement, and operations. (Fall 2016) Redesigned Application of Microcomputer Software in Business (BUS 310) to include Microsoft Excel Certification Level 1 & 2, offering 8 sections per academic year. (Fall 2016) Implementation of Bloomberg terminals and Bloomberg certification for all Finance students and open to all COB students. (Fall 2016) Developed and launched Masters of Finance Program. (Fall 2017) Developed and launched Ph.D. in Business Administration concentration in Supply Chain Management and graduated the first cohort of two candidates. (Spring 2017) Offered a COB Database NOSQL course to support the Big Data initiative with Computer Science (Spring 2018) and moved towards a strategic focus on business analytics. Developed and launched an interdisciplinary Minor in the Business of Digital Media with the Harrington School of Communications and Media. (Spring 2018) Strategically invested in the area of Entrepreneurship. Created a Minor in Innovation & Entrepreneurship (Spring 2018), a Certificate in Innovation & Entrepreneurship (Fall 2018), and a Major in Innovation & Entrepreneurship (Fall 2018).
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