Lincoln University Investment Plan 2019-2021
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Lincoln University 89.4% successful 15th rated for Facts course completion* small universities in the world *Level 7 and above 15% Top Genuine higher 1.2% student staff graduate of all universities interaction employment rate globally 3rd Higher Attracts oldest percentage urban of graduates University in compared to & rural New Zealand national average students 2 Lincoln University Investment Plan 2019–2021
1. Introduction 2 2. Governance 4 3. Transformation 5 4. Strategic drivers 6 4.1 A Strategy for Lincoln University 6 4.2 University organisation 8 5. Proposed outcomes for the coming three years 9 5.1 Academic programmes 12 5.2 Brand management and marketing campaigns 14 5.3 Student experience and engagement 16 5.4 Campus 20 5.5 Partnerships 22 6. The Lincoln University AgResearch Joint Facility 23 7. Contribution to government priorities 25 7.1 Delivering skills for industry (Priority 1) 25 7.2 Boosting achievement of Māori and Pasifika (Priority 3) 28 7.3 Strengthening research-based institutions (Priority 5) 32 7.4 Growing international linkages (Priority 6) 38 8. Our Programmes 43 8.1 Faculty of Agriculture and Life Sciences 43 8.2 Faculty of Agribusiness and Commerce 44 8.3 Faculty of Environment, Society and Design 46 8.4 University Studies and English Language Division 47 8.5 Library, Teaching and Learning (LTL) 47 9. Managing resources 50 9.1 Financial performance 50. 9.2 Quality Assurance Reviews 51 10. Statement of service performance 52 10.1 Our tools and what they tell us 52 10.2 Mix of Provision 52 10.3 Volume of EFTS by NZQF Level 53 10.4 Performance commitments 54 Appendices (internal only) 56 www.lincoln.ac.nz 1
1. Introduction As the longest-running We enable our students to grow into Size for size, Lincoln has a higher their potential so that they can help number of academics producing world- agriculturally-based shape a world that benefits from a class research than any other university university in the Southern greater relationship with the land. From in New Zealand. Hemisphere, it’s safe to say Tourism to Viticulture to Landscape Architecture to Food Science to Harnessing the value of our land the Lincoln story begins with Though diverse, we don’t attempt to Agribusiness and more. farming. But it certainly offer everything; we put our resources doesn’t end there. What we’re To achieve this, we’ve cultivated a few into what we truly excel at. Our natural strengths of our own. history is land-based and that’s where mainly interested in growing, our future is. We offer unique courses is people. Course structure that are directly aligned with the Many of the world’s leading universities We have big goals – Lincoln University industry demand in the primary sector now allow their students to pick and mix is globally ranked in the top 1.2% of and speak to New Zealand’s identity their learning to tailor it to where they all universities globally and aspires to of primary production, environmental want to end up. Lincoln University is become a globally-ranked, top five management, agricultural commerce the only New Zealand university to have agri-focused university and top five New and tourism. adopted this. Zealand university. As one of only two Lincoln students enjoy a wealth of New Zealand universities to improve in Small is big opportunities to develop skills here and the QS rankings this year, and moving Being the smallest university in New in the real world. Just as importantly, up to number 6 in the New Zealand Zealand is a good thing. It means they become part of a thriving and ranking, we know we are on our way. we offer a more personable learning inclusive student community, forging environment, with greater access friendships that will last a lifetime, and We have a student headcount roll of to and more face-time with lecturers. our graduates will arrive at their careers around 2,800 and approximately 600 The village-like atmosphere leads globally connected, forward thinking staff. With three academic faculties, to a greater sense of community and ready to shape tomorrow. one teaching division, several research and transfer of knowledge between centres (including the soon to be built Lincoln University is here to enhance students. 27,000 sqm Joint Facility, in partnership and enrich lives. To grow the knowledge with AgResearch), and a range of Research of our students so they can shape corporate service units, Lincoln At Lincoln University, we dig deep. The a world that benefits from a greater University draws its students from Lincoln University and AgResearch understanding of the relationship throughout New Zealand and over (LUAgR) Joint Facility is a 27,000 sqm between our land, the food produced 60 countries. facility supporting a collaboration of from it and the ecosystems within it. 700-900 researchers. Why are we here? We are here to enhance and enrich lives. To undertake research and grow the Purpose: knowledge of our students, shaping a world that benefits from a greater understanding of the Unlocking the 1 relationship between our land, the food and experiences we create from it and the ecosystems within it. To produce thought leaders who will grow the future, so people can live well for generations to come. power of the land to enhance lives and grow What? We provide an environment that enables our students and researchers to grow into their the future. 2 potential, so they can go on to enhance and enrich lives of others. An environment that nurtures and facilitates growth in all areas of development; physical, emotional, intellectual, financial and societal. How? We facilitate great learning and growth through powerful, applied research, cultivation 3 of deep industry relationships, world-class, modern learning environments and teaching, global connections and collaborations. To ensure that what we teach is relevant today, and tomorrow. lincoln.ac.nz 3
2. Governance Lincoln University Council Risk Management on appropriate expressions of: The 12 member Lincoln University Council’s Audit and Risk Management Rangatiratanga, Kāwanatanga, active Council comprises a mix of members Committee oversees the University’s protection of Māori rights, interests and appointed by the Minister of Education effective management of strategic risk. knowledge, and redress for Māori. and by Council itself, including elected High level strategic risks are reviewed Targeted support is provided to Māori staff and student members. The monthly by the Committee and students through the Māori and Pacific selection of appointed members utilises quarterly by Council. Risk management Island Support Coordinator. a skills matrix framework covering systems are operated university-wide. Te Awhioraki (Māori Students the expected competencies and The Capital Asset Committtee governs Association) supports students from experience. Prospective candidates the Joint Facility build. its base at the Whare, running events for elected positions are briefed Treaty of Waitangi and advocating to enhance the student on the expectations and selection Under the Education Act 1989, the experience for Māori. framework. Additional high-calibre capability is co-opted for specific University Council has a duty to Further to the Transformation Board1 purposes, as demonstrated through the acknowledge the principles of the report, external governance review establishment of the Transformation Treaty of Waitangi, in the performance and the strategy workshops, new Board in 2017. of its functions. The Council capabilities are required at the constitution provides for one member University. One of the key themes Educational Performance to be appointed after consultation with includes introducing a commitment Academic Board, a Committee of Te Rūnanga o Ngāi Tahu. A Council to bi-culturalism. As bi-culturalism Council, has the responsibility to Committee, Ahumairaki, has the and collaboration are core to the ensure the quality and standards of purpose of maintaining governance University’s strategy, the Chancellor learning, teaching and research are oversight of the obligations under the is championing the initiation of this maintained across the University. The Education Act, the Tertiary Education work for Lincoln University governance Board provides academic leadership Strategy and the University Investment and leadership. The Mana Whenua that guides the academic community Plan to recognise and provide for the have been approached to support the to achieve the best possible outcomes Treaty of Waitangi and to contribute to development of skills and awareness of for the University’s students, staff and Māori development aspirations. the Council and the Leadership team. stakeholders. Equal prominence is given It is hoped that the collaborative Further, under the State Sector Act to research, teaching and learning, strategy can be co-designed with 1988, as a good employer the University informed through its two major the Mana Whenua. operates a personnel policy containing subcommittees (Learning and Teaching provisions for the fair and proper Committee and Research Committee), treatment of employees in all aspects of and a Student Experience Board. their employment, including an equal Organisational Performance employment opportunities programme Performance is monitored at and recognition of: the aims and governance level through a suite of aspirations of the Māori people; the standard reports including financials, employment requirements of the student recruitment, research, and Māori people; and the need for greater health and safety. The Lincoln Measures involvement of the Māori people in the provide strategic financial and non- education service. financial performance targets to The University’s Whenua Strategy give an overall view of organisational includes a Māori responsiveness performance. Six-monthly reports are framework, incorporating a Treaty of provided to Council on achievement Waitangi Matrix to guide University against targets. decision-making processes by focusing 1 http://www.lincoln.ac.nz/About-Lincoln/Brochures-Publications/?sti=4 4 Lincoln University Investment Plan 2019–2021
3. Transformation In 2017, the Transformation c. Move away from being a standalone • Robust governance arrangements university to being the academic are in place for the building of the Board was established, heart of the Lincoln Community and Joint Facility with AgResearch over and subsequently released a valued partner to institutions with the next two years. Governance a report in October 2017 shared goals. oversight of the project at Lincoln detailing five key themes, This is covered in section 6 The University is the responsibility Lincoln University AgResearch of the Capital Asset Committee, which are reflected in the Joint Facility. which meets monthly and reports initiatives Lincoln University to the full Council. The University is undertaking. The d. Imbue Lincoln University with a clear also participates in a Governance recommendations are: purpose that delivers for Aotearoa Oversight Group with New Zealand and contributes AgResearch and the Tertiary globally to create knowledge and Education Commission. a. Redefine quality course offerings opportunities around land, food As a result of these changes and and create new ways of student- and ecosystems, building on the ongoing efforts to address the focused learning for undergraduates, University’s historical strengths. recommendations listed above, the postgraduates and mid-career This is covered in section 4 University achieved an operating professionals. University Organisation. surplus of $493k in 2016 – its first This is covered in section 5.1 surplus in a decade, and an operating Academic Programmes. e. Reset the governance and executive surplus of $7.5m from continuing capability to achieve Lincoln operations in 2017. b. Build Lincoln University’s research University’s renewed purpose. outcomes and reputation to deliver It has also developed the Student The recommendations of an external positive change for Aotearoa New Growth Strategy2, a direct response governance review are being Zealand in the land, food and to an environment of declining addressed to ensure an appropriate ecosystems domain. enrolments, identifying a series of and adaptable governance structure changes and initiatives to improve Over the next three years we will is in place through a period of the attractiveness of the University develop a suite of research initiatives significant change. The main and its offerings, lift both domestic at Lincoln University. Each research recommendations addressed the and international student enrolments, initiative will represent a contribution following areas: and further improve the retention to a grand challenge confronting • Relationships with Māori and other of students. society. This will be tackled at stakeholders be enhanced through world class level through a mix of By the end of 2018, both the Research effective outreach and liaison. disciplines from Lincoln University Strategy and the Library, Teaching and and in strong collaboration with • The content, planning and Learning Strategy will be refreshed and members of other institutions. timeliness of Council papers be will be aligned to reflect the university’s focused on strategic and high transformation goals. The first of three planned initiatives level monitoring of performance for 2018 has been launched with the and risk. intention of maintaining a portfolio of up to five at any one time. Details of • Collaboration with other research the first initiative “Designing Future institutions, especially Crown Productive Landscapes – Houhake, Research Institutes and other Haumako, Hauora” are contained in universities, be prioritised. Appendix B. 2 Appendix A – Student Growth Strategy www.lincoln.ac.nz 5
4. Strategic drivers 4.1 A strategy for Lincoln University A comprehensive strategic framework is under A. Renewal – move from viability to sustainability development to ensure that the strategies, There has been a lot of effort to improve financial goals, KPIs and key milestones are delivered. viability over the past few years, which has resulted The proposed strategic planning development in a strong financial result in recent times. With a framework is outlined below: disciplined approach, there are more opportunities to reduce costs and become more productive. This will require targeted investment into Purpose infrastructure. For example, enhancements to current IT systems (not new systems), investing in targeted student recruitment and expansion of learning infrastructure. This will be achieved by a robust focus on Operational Excellence and Strategic Continuous Improvement. Objectives It is proposed that a strategic approach is taken to optimising viability of the organisation over the next two years. Systems to support Operational Excellence and Continuous Improvement will then Strategic Plan Business Plan become part of business as usual, rather than a specific Strategic Objective. A core objective of this strategy is to move the University from a focus on viability, to one where lean highly efficient systems mean that the University frees up resources (financial and people) to identify areas for growth Budgets and development. The new strategic framework and core strategies B. Shaping – collaborative at the core were developed in the first half of 2018. An The Transformation Board report identified “ambidextrous” approach was confirmed, where collaboration as a key competency and strategy for the University executes a Renewal strategy to the University. This was supported by the review complete the process of making the institution of governance completed late 2017. This is new for operationally excellent and viable, in conjunction the University and will require new investment, new with a Shaping strategy of collaboration with the organisational capabilities, and new governance and land-based sector. business models. Implementation The shaping strategy sees Lincoln University work The strategy requires an ambidextrous approach. towards its new purpose. The role of the University This will involve most of the organisation being is the platform upon which other organisations focused on the “A Strategy”, while a small focused succeed, such as research centres, the Agri-industry, team will work to develop, test and roll out the business partners, and Iwi. The work on this has “B Strategy”. commenced on a small scale and an example of a successful shaping strategy deliverable is the recently announced initiative Designing Future Productive Landscapes – Houhake, Haumako, Hauora” which is contained in Appendix B. A culture of collaboration is a key competency for the future of Lincoln University. 6 Lincoln University Investment Plan 2019–2021
Visual interpretation (1) from Strategy and Planning workshop Visual interpretation (2) from Strategy and Planning workshop www.lincoln.ac.nz 7
4.2 University Organisation Lincoln University has a goal of becoming a globally-ranked, top five agri-focused university and top five New Zealand University. In order to achieve this, it will require the University to build on its past strengths and to deliver positive change in the domains of land, food and ecosystems, integrated with a sharper focus on better student experiences and outcomes. The University Organisation project is focused on aligning and organising university structure and activities. What we To attract To attract deliver: and build new students Aotearoa New Zealand partnerships • Redefine quality course offerings • Contribute towards global • Become the academic heart knowledge and opportunities of Blinc Innovation • Create new ways of (Lincoln Hub) student-focused learning • Build on our past strengths and research outcomes • Valued partner to institutions • Deliver positive change with shared goals in the land, food and ecosystems domain Tackling important • Multi-disciplinary approach, providing relevant capability and solutions societal challenges • High quality, high impact research and learning Building awareness • Māori, industry, Government – tackling challenges that matter • For students – providing novel and relevant learning Attracting new Aspiration revenue • Research: Increasing revenue by > 10% per year (from 2020) • IP and Enterprise – potentially $10m+pa • Education: 300 additional domestic EFTS (under-graduates, post-graduates, mid-career professionals) 8 Lincoln University Investment Plan 2019–2021
5. Proposed outcomes for the coming three years The forecast student volume is summarised below: Lincoln University is committed to responding to future demand from the land-based sector for more skilled Total graduates to improve productivity, environmental quality and 2018 2019 2020 2021 growth food safety. The Government’s Business Growth Agenda (BGA) Domestic 1,560 1,565 1,616 1,691 8% includes a challenging goal of increasing the ratio of the Sub-degree 183 174 173 171 -7% value of exports: GDP to 40% by 2025, effectively requiring the doubling of the value of exports from the land-based Undergraduate 1,192 1,198 1,242 1,309 10% sector. This goal is set against an expected increase in global Postgraduate 184 193 202 210 14% demand for food by 60% over the next decade. Furthermore, International 946 1040 1,105 1,161 23% the land-based sector has already indicated it needs more Sub-degree 228 259 269 277 21% than 50,000 additional skilled workers and to increase skill Undergraduate 286 274 275 280 -2% levels for its existing workforce. Postgraduate 432 507 561 604 40% To achieve student growth, Lincoln University must increase the number of students it is recruiting. At the same time, to TOTAL EFTS 2,505 2,604 2,721 2,851 14% ensure year-on-year growth, newly recruited students must then be retained. To achieve this, a series of initiatives have been identified that address both recruitment and retention. These have been grouped into five key themes, Total projected EFTS broken down by domestic and which sit across target markets and cover the end-to-end international qualification levels: student lifecycle: 3,000 • Academic Programmes: All initiatives relating to Lincoln 2,500 University’s product mix (e.g. introducing online and 2,000 blended learning, staircasing, taught master’s degrees and changes to the University Organisation). 1,500 1,000 • Brand Management and Marketing Campaigns: All 500 initiatives relating to brand awareness and positioning of 0 Lincoln University, and the key marketing campaigns and 2018 2019 2020 2021 activities for target markets. • Student Experience and Engagement: All initiatives Domestic sub-degree Domestic undergraduate relating to the student experience, improving pastoral Domestic postgraduate International sub-degree International undergraduate International postgraduate care and increasing student engagement. These initiatives are integral to growing retention and progression, ensuring that students have a positive experience at Lincoln University. An increase in EFTS from 2496 in 2018 • Campus: All initiatives relating to Lincoln University’s to 2844 EFTS in 2021. facilities and grounds. The LUAgR Joint Facility is a key This is to be achieved through the strategies and key initiative in this category that will be integral to growing initiatives detailed in the Student Growth Strategy. student recruitment and retention, as it is recognised that Over the next three years Lincoln University expects to: quality facilities and an outstanding campus environment will attract students, researchers, and academic staff. • Grow overall EFTS by 14% (see further details in section 5.2) • Grow international EFTS from 38% of the student • Partnerships: All initiatives relating to partnering with population to 41% of the student population (see further research institutes, industry, iwi, and community, to drive details in section 7.4.1) student growth, with a particular focus on the postgraduate • Grow postgraduate EFTS from 25% of the student market. Blinc Innovation and the Joint Facility are integral population to 29% of the student population (see further to the University’s strategy for partnerships, due to the details in sections 6, and 7.3). research, industry-access, and employment opportunities it presents for students, researchers and academic staff. This will be achieved through a series of initiatives covering both recruitment and retention, and have been grouped into five key themes. www.lincoln.ac.nz 9
ri Maoium Dom d Mehools est a ik id s Sc ic nt Pos stuNZA if ia ifik s tg Pa de as nships Heat map of impact Int 9 83 ern er ) ra EFTS (20 P du 2 ri & (20 t Entitieri ation s on target markets in 2 26 Mao ate 00% Mao 3400 ) TOTAL al 1 EFTS China I n t e 14 2 8 0 s ul u m C u i b u si n e s (2026) 02 F T c E ti at rn 6) S es E io r ric m 26 F T S n a l D o 1972 2 In d (2 gr ) ( ia A ia n S t it e d U r st al at es Sec o nd- Au Tie an d r Marke ts A u c kl KEY: Domestic International High impact Medium level impact Minimal level impact Agri-business Postgraduate United States Secon-tier Auckland Australia Pasifika China Maori India Product Mix review 180 Credit Taught Masters Blended Learning Completely online courses Academic Programmes Revised pathways University Studies and English Language University Organisation (D’s and I’s) Whenua Arotake Akoranga Campus redevelopment plan Student accommodation Campus Joint Facility Joint Facility/Lincoln Hub International partnerships and rankings International joint programmes and pathways Partnerships Domestic partnerships Māori / Pasifika community partnerships Positioning and Brand Refresh Māori and Pasifika awareness building Domestic school visits and marketing campaigns Brand Management and Marketing Auckland / Australia specific campaigns Strategic domestic scholarships International scholarships, conferences, digital marketing Pastoral care and wellbeing services Onboarding support Student participation and direct engagement Student Management Solution (CRM) replacement/upgrade Student Experience Learning support and Engagement Māori engagement Parent communications Student insights and market intelligence 10 Lincoln University Investment Plan 2019–2021
KEY: High impact Medium level impact Minimal level impact Initiative Primary target Expected Timing market(s) impact Product mix review ALL Now – 2020 180 Credit Taught Master’s Postgraduate Now – 2020 Blended learning ALL Now – 2020 Academic Completely online courses ALL Now – 2020 Programmes Revised pathways Undergraduate Now – 2020 University Studies and English Language International Now – 2019 University Organisation (Ds and Is) Postgraduate Now – 2020 Whenua Arotake Akoranga Māori Now – 2019 Campus redevelopment plan ALL 2018 - 2025 Student accommodation ALL 2018 - 2025 Campus Joint Facility ALL – but particularly Now - 2020 for Postgraduate Joint Facility ALL – but particularly Now - 2020 for Postgraduate International partnerships and rankings International Now – 2020 Partnerships International joint programmes and pathways International Now – 2020 Domestic partnerships Domestic Now – 2020 Māori / Pasifika community partnerships Māori Now – 2020 Positioning and brand refresh Domestic Now – 2019 Māori and Pasifika awareness building Māori and Pasifika Now – 2019 Domestic school visits and marketing Undergraduate Now – 2019 Brand campaigns Management Auckland / Australia specific campaigns Domestic – Auckland, Now – 2019 and Marketing Australia Strategic domestic scholarships Domestic Now – 2019 International scholarships, conferences, and International Now - 2020 digital marketing Pastoral care and wellbeing services ALL Now – 2019 Onboarding support ALL Now – 2019 Student participation and direct engagement ALL Now – 2019 Student Student Management Solution (CRM) ALL Now – 2021 Experience / replacement/upgrade Engagement Learning support ALL Now – 2019 Māori engagement Māori Now – 2019 Parent communications ALL Now – 2019 Student insights and market intelligence ALL Now – 2019 www.lincoln.ac.nz 11
5.1 Academic programmes A Programme Review Committee currently evaluates new and existing programme ideas using the 5A’s matrix3 to ensure For 2019 the following changes are planned: they are flexible and kept up to date. The annual review process has resulted in the revision of the More flexible degrees with majors attached content and structure of the least popular specialist degrees. It has also divested some offerings, notably at the sub-degree 1 to ‘Initiatives’ that address real-world level with the transfer of Telford to Taratahi Agricultural problems (refer 4.2 University Organisation) Training Centre. Such divestment reflects Lincoln University’s strategic decision to focus less on sub-degree offerings, and focus more on postgraduate offerings. There are now 12 transferable majors that nearly all Bachelor Improve staircasing from postgraduate degree programmes can incorporate to allow double majors. 2 certificates/diplomas up to master’s degrees To overcome Lincoln University and AgResearch supervisor constraints, which was limiting the potential for student growth at the postgraduate level, changes were approved so that students can be supervised by external scientists and other Joint Facility partners. Increase flexibility through increased There is industry representation on liaison and advisory groups within Divisions, Faculties and Departments. Their 3 elective choice and fewer prerequisites representation ensures current needs and advice are identified in the design of courses and programmes. All programme proposals encourage Māori and student scrutiny and input through membership on each Division/ Further reduce the number of low Faculty Teaching Committee, Learning and Teaching 4 volume courses Committee and Academic Board. The University’s Whenua Strategy aims to inculcate a kaupapa Māori ethic and approach to course and programme design. These are assessed against Māori responsiveness criteria to ensure the curriculum content, delivery and overall pedagogy reflect Increase the number of 180 credit taught Māori desires to study as Māori. The Learning and Teaching 5 master’s degrees Committee, in partnership with the Director Kaiarahi Māori, is developing a framework for Faculties and Divisions to apply the objectives, skills and values from the Whenua Strategy to the design of programmes and courses. 6 Increase the number of 180 credit taught master’s programmes offered totally online. 3 5A’s Matrix: Acceptability; Accessibility; Accreditation; Affordability; Appropriateness 12 Lincoln University Investment Plan 2019–2021
5.1.1 180 credit taught master’s Effective blended learning builds on the traditional strengths 180 credit taught master’s, which do not require supervisors, of face-to-face teaching at Lincoln University. The blended are a growing feature of the New Zealand tertiary education learning rollout across the University has seen staff from market, and are expected to account for a substantial portion all three Faculties and the University Studies and English of the expected increase in postgraduate enrolments, as has Language Division take part in a structured staff development occurred internationally. Lincoln University has committed programme. This development programme led by the to producing four more taught master’s programmes in the Teaching Quality Team is being run each year over 12 weeks coming year and expects that within two to three years each (delivered in a blended learning format) with structured face- of these programmes will have approximately 20-30 EFTS. to-face sessions and online modules. This structured training The new programmes include: is seeing great results with all attendees moving from the traditional face-to-face delivery to using a blended learning • Master of Bio-protection and Bio-security approach within their courses. • Master of Digital Agriculture • Master of Finance With the introduction of blended learning, we are combining • Master of Viticulture and Oenology the best of both approaches to facilitate the best learning outcomes for students. We know from student feedback that Domestic Postgraduate growth students are appreciating the higher quality and quantity of interaction with our academics and their peers that blended 2018 2019 2020 2021 2017 forecast target target target learning can facilitate. Structured academic staff development in blended learning will continue as we look to moving the Bachelors with Honours 47.7 38.0 48.5 49.0 50.5 majority of our first year of courses into a blended format. Postgrad Certs / Dips 10.6 12.7 12.8 12.9 13.3 Students coming straight from high school have experienced Taught Masters 14.0 25.2 29.1 30.4 30.5 blended learning and through this change in how we deliver Research Masters 56.9 46.8 54 56.5 56.7 our courses it should make the transition from high school to PhD (Dom & Intl) 243.8 273.0 323.1 364.1 405.9 Lincoln University easier and increase our retention. All courses now have an online course site in LEARN with a consistent structured course outline which sets out the 5.1.2 Blended learning learning contract between the academic and the student. All Blended learning at Lincoln University combines face-to-face assessment items across the University are listed online in and online activities in a seamless and complementary flow of the course sites. Since 2016 we have seen a 40% increase in learning. Our academics are using flipped classrooms, where the number of lectures that are recorded and made available online activity is introduced prior to a face-to-face class, in the to students online. This year sees the introduction of a media form of reading materials and other artefacts. These resources studio which our academics can use to build digital learning are provided through our recently updated Learning content. The content can be created in the studio or the Management System LEARN and provide a springboard equipment can be taken out in to the field. Our professional for students to conduct further online research through camera team have worked closely with our academic staff to personal learning networks and digital curation activities. create a number of videos on farm management, vineyard Further work in the classroom is spent in small groups with operation and animal welfare. the aim of deepening this learning through problem-based activities. This weaving together of different modes of 5.1.3 Entirely online courses delivery with a purposeful pedagogical underpinning is one Separate to the Blended Learning initiative, is the delivery of example of a blended approach that combines synchronous entirely online courses. and asynchronous elements. Other blends might be purely synchronous and take the form of a face-to-face class in Online learning supports Lincoln University’s ability to grow which some learners join remotely via web conferencing its presence outside of the Canterbury region. By increasing tools. Lincoln uses a range of different blended approaches; flexibility and accessibility, online learning cuts down the the balance between online and face-to-face components, amount of time students have to spend on campus, and and the integration of other methods, depending on the therefore better enables them to complete their studies needs of learners and the context within which the learning around employment and geographic constraints. There is now is implemented. The more innovative of these approaches potential for students living in the North Island, or in another increase student engagement by enabling learning, thinking country, to complete a qualification entirely through distance and conversation across multiple spaces and over time. learning – which broadens opportunities for the University and potential students alike. By mid 2019, we plan to have a set of postgraduate programmes that are offered 100% online. www.lincoln.ac.nz 13
5.1.4 Provide clear pathways to degree level study 5.2 Brand management and marketing campaigns Certificate in University Studies (CUS) and Diploma in Lincoln University has prioritised specific target markets to University Studies (DUS) are key staircase qualifications with drive growth in student recruitment and retention. an average retention rate of completed students of 90% over The majority of Lincoln University’s domestic students both programmes. have traditionally come from the Canterbury region. Its Once students have successfully transitioned from CUS and representation continues to be significant, with Canterbury DUS to degree study and a completed degree they can expect accounting for between 37% and 66% of students across each the same employment outcomes as their peers who entered of Lincoln’s top nine programmes. with University Entrance. In order to build its domestic market share, Lincoln University The table below shows the progression to higher study to must invest in building student numbers from the broader Lincoln University programmes. The Level 5 programmes New Zealand student pool, in particular urban students. (excluding DUS) includes the Diploma of Agriculture and Lincoln has a number of competitive advantages compared Diploma of Horticulture from which students tend not to to other New Zealand tertiary institutions, which should prove progress. The majority of DUS students progress into either attractive to students from all regions. These include: the Bachelor of Commerce or Bachelor of Science. • The highest percentage of students that transition into paid employment compared to other tertiary institutions in Progression to Higher Study New Zealand 2018 2019 2020 2021 2017 forecast target target target • Specialist degrees in fields that are in-demand, and speak directly to the New Zealand identity of primary production, CUS 91.7% 90% 91% 91.5% 92% environmental management, agricultural commerce DUS 97.6% 97% 97.5% 97.8% 98% and tourism Level 5 34.6% 38% 38.5% 39% 40% • Global reach and access to global experts, particularly (excluding DUS) once the LUAgR Joint Facility is completed. Note: These figures denote progression to Lincoln University programmes only Recognising this, Lincoln is focused on increasing student numbers from across the regions but with a particular focus The value of CUS and DUS to students at Lincoln University is on growing its Auckland market. Auckland has been identified that they offer shorter and more highly supported pathways to as the only region in New Zealand projected to have growth in degree than traditional bridging programmes. its number of school leavers over the next ten years. However, despite having the greatest growth potential, it does require The anticipated time to completion of degree for a CUS significant investment, in large part to cut through the noise student is a further three years, with a shorter time frame and shift the prevailing stigma of Lincoln as a farming school. available for those on an accelerated pathway. For DUS students, the expected time to completion of degree is between 2 and 3 years. All forward Growth is probably the most common yardstick by which we momentum in life measure or evaluate where we’re at on our journey through life. is a type of growth. Life itself is all about growth. At the very core of what a land-based university offers, the proposition Grow is Lincoln. It is steeped in Lincoln’s mission - to grow people, with a view to enhancing lives. 14 Lincoln University Investment Plan 2019–2021
Key initiatives include: Domestic students: Building a stronger domestic • Investing in future talent through supporting the development of a new pipeline of potential students by: agribusiness secondary schools curriculum • Expanding beyond the traditional Canterbury market by targeting Auckland’s top 35 feeder schools, capitalising on Auckland school-leavers as the only domestic market forecasted to grow over the next ten years • Growing enrolments from Australia through developing partnerships with high- decile, rural secondary schools • Extending the traditional two semester learning year to include a third semester to allow students to fast track their degree by studying over summer. Māori and Pasifika communities: Increasing the diversity of students • Developing marketing and branding content specifically for Māori and by building stronger awareness Pasifika students of Lincoln University with these • Targeting a number of rural and urban secondary schools with a substantial communities, and broadening Māori or Pasifika presence engagement, as land is at the heart • Building and fostering partnerships and internships with iwi. of the culture and heritage of Māori and Pasifika communities. Key activities will include: Postgraduate students: Growing postgraduate numbers in • Growing the number of 180 credit taught master’s programmes, in response to response to increasing industry and demand from students and industry student demand, primarily driven • Increasing the number of postgraduate researchers through the LUAgR Joint by the partnerships with research Facility and changes to ways of working, which includes allowing researchers from institutes that will be offered other organisations to serve as supervisors of PhD students. This will allow an through the LUAgR Joint Facility. attendant increase in research-based post graduates at the University Key initiatives include: • Developing a city venue to deliver study closer to where professionals work. International students: Growing international numbers, with • Maintaining China - presently the largest market but where enrolments will a focus on postgraduate research be diversified to minimise risk of over-reliance and ensure diversity of the and partnerships, and key principles student population associated with the following • Growing India – an active market, with rapid growth and prevalence of market segments: postgraduate study. This will likely require investment in on-the-ground presence to grow partnerships with Indian research and education institutions • Maintaining the United States – while this is limited to short-term Study Abroad programmes, it is crucial to fostering diversity of the student population • Growing second-tier international markets, which will minimise the risk of over- reliance on large markets like China. Opportunities have been identified in South Asia (notably Sri Lanka and Pakistan) and South East Asia (notably Malaysia, Indonesia, and Vietnam), which are particularly attractive given their strong postgraduate markets. www.lincoln.ac.nz 15
5.3 Student experience and The Parent Experience: Prior to enrolment, Student Experience engagement Parents, in supporting children through and Engagement staff assist prospective A series of initiatives to support and their learning, are also impacted by students in making informed choices improve the end-to-end student Lincoln University’s offering and, as about their tertiary enrolments by journey have been adopted. Student key influencers of both their own and coaching them in how to ascertain that Experience and Engagement is a others’ current and future children, the career path they are looking at is powerful recruitment drawcard and it is important that they have a right for them. This could be through also has a positive impact on retention. positive experience of the Lincoln assisting them with finding people It is therefore integral to ensuring University brand. within the industry for networking and/ newly recruited students are then or shadowing. We spend a large amount Voice of the Student: of time talking about outcomes and retained. Many Student Experience The best way to improve student coach them in ‘working backwards’ and Engagement initiatives apply to engagement is to go to the students by looking into their area of interest all students. However, to recognise themselves, incorporating the voice and seeing what type of jobs come the unique needs of student segments of students into all decision-making up, how buoyant the market is, and we have developed a series of market- on matters affecting their experience. what qualifications and attributes are specific initiatives: This includes ensuring there is student required. Aiming at both prospective Hauora: representation on our academic students and their influencers, we bring Hauora wellbeing is at the heart of the committees and the establishment of a graduates in particular sectors back to student experience, and is frequently Student Experience Board. the schools to talk about what they do found outside the lecture hall. Lincoln to help inform them. University has invested in a number of services, ranging from general social facilities and activities, to specific one- on-one health and support services. Welcoming: In response to student feedback regarding the on-boarding experience, Lincoln University has adopted a project management approach to orientation and is now using digital technologies to improve communications. Engaging: There is a correlation between student involvement in on-campus activities, and retention and progression rates; the more engaged a student is, the more likely they are to progress and return. Examples of involvement include working on campus, having a gym membership, and/or being a member of a team or club. Students participate in 2018 Orientation activities. 16 Lincoln University Investment Plan 2019–2021
5.3.1 Graduate destination survey After a hiatus of nearly 10 years, Lincoln University has reinitiated the Graduation The 2018 survey of 2017 graduates achieved a Destination Survey, with the first online survey undertaken in 2017, collected data relating to the 2016 graduates’: 39% response rate • Post-Lincoln University employment and/or study situation which is higher than is normally expected for externally distributed online surveys. • Type of employment (eg job type, industry) and future employment plans • Experiences of work-related Key findings were: opportunities and skill development at Lincoln University. 82% of the survey respondents were in paid employment with 91% of these working full-time; 92.3% of those in paid employment worked 30 hours or more a week 18% were not in paid employment of respondents who were not in paid 46% employment were not looking for employment, with half of them enrolled for further study of the survey respondents who were 85% in paid employment said it was either their ideal employment at this stage of their career (45%) or a step in the right direction (40%). www.lincoln.ac.nz 17
18 Lincoln University Student Experience Journey GUIDING PRINCIPLES Student needs are anticipated through Students are given equal opportunities to have Students can easily and comfortably voice seamless, genuine, consistent and personalised the best end-to-end experience relevant to their feedback during interactions with touchpoints experiences; both on and off line. needs and intents. throughout their journey. DISCOVER APPLY SELECT PREPARE ENROL ADAPT EXPERIENCE SUCCEED GRADUATE ADVOCATE GIVE STAGES Lincoln University Investment Plan 2019–2021 • Attend events. • Decide • Request more info. • Sort finances & • Receive advice. • Adjust to • Make use of • Pass assessments. • Receive • Engage with • Give to • Receive qualification. • Visit campus or employment. • Review course new living campus facilities. • Review results. recognition content. campaigns. professional • Prepare personal talk online. • Arrange travel/ content. environment. • Get support from • Monitor progress. through awards • Talk positively • Volunteer time to guidance docs. • Receive academic visas. • Select courses. • Be officially service areas. • Seek and receive and certificates. about Lincoln. support Lincoln (agents, • Create & submit advise. • Buy gear & tech. • Pay fees. welcomed. • Socialise. help. • Celebrate • Attend events. initiatives. teachers, application/s • Compare choices. • Engage • Establish • Attend • Build • Receive achievements • Recommend • Provide advisors). (academic, • Discuss with with online timetable. orientations. relationships. recognition. with friends and Lincoln to professional • Observe scholarship, influencers. communities. • Join clubs & • Explore campus, • Grow personally. • Re-enrol. whānau. friends, expertise. DOING advertising. accommodation. • Make decision. • Organise new associations. Lincoln, • Discover new • Share moments colleagues and • Make a major • Listen to • Respond to • Share decision home life. • Join rec centre & Christchurch. ways of learning. on social media. family. donation. influencers. admission with social • Buy orientation health centre. • Make friends. • Gain knowledge. • Join alumni • Support a • Search online. requests. networks. tickets. • Receive key to • Attend first • Attend lectures community. scholarship. • Visit campus. • Accept offer/s. • Register for Lincoln (ID card). lecture! and tutorials. • Re-apply. • Make a bequest. • Access online orientation. • Receive academic resources. and career guidance. “I wouldn’t be “Being a student “Lincoln has “This is my “Some of “That was easier “I am so pleased “I can’t wait “I did it! – it’s “I’m confident where I am today “I can picture as Lincoln is given me biggest my fondest QUALITATIVE THINKING than I I’ve made a to make new great to finally be about my if it wasn’t for my future.” going to be opportunities I achievement memories are of expected.” decision.” friends.” settled in.” future.” Lincoln amazing.” never imagined.” yet” Lincoln Uni.” University.” FEELING INSPIRATION ANTICIPATION HAPPINESS EXCITEMENT CONFIDENCE CONTENTMENT ACCOMPLISHMENT ACCOMPLISHMENT PRIDE LOYALTY GRATITUDE QUALITATIVE MEASURE MEASURE MEASURE MEASURE MEASURE MEASURE MEASURE MEASURE MEASURE MEASURE MEASURE QUANTITATIVE MEASURE MEASURE MEASURE MEASURE MEASURE
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5.4 Campus Recognising that achieving a fit-for-future campus, which With a view to the future, Lincoln has embarked on a campus is attractive to potential students and will support their masterplan project with a vision to be the place of choice for retention, requires strategic decision-making around what students and researchers. A place where people will grow in and where to invest. Changes therefore involve improvement their knowledge, an incubator of innovation and agribusiness, and enhancement but also involve some rationalisation and and a national hub for land based research. consolidation. The vision for the campus – with people at the core – draws on the University’s Māori strategy and focus on sustainability, Our campus – which includes the while balancing respect for our heritage with an eye to the future. Our desire is to create a campus that enhances land surrounding it – will act as an connections and collaboration. A campus with vibrant heart at the centre. incubation site, hatching ideas, The output of this is the 20 Year Campus Master Plan, developing new products and which details a range of changes, from quick-wins to hosting emerging businesses and long-term investments. like-minded partners. The Campus Master Plan4 also details four key objectives, which will underpin all change initiatives. These are: The overall investment, estimated as up to $111m, is proposed to be undertaken over a 10-year period (2018-2027). This approach has been outlined through the LUAgR Joint Facility business cases and a shorter term three-year plan has been approved in principle by the University Council. 1 Leader In the initial three years of the work programme, the focus is on “essential works”. Essential works include work needed to Be a leader, look like a leader, enable the LUAgR Joint Facility to be brought into use, urgent act like a leader, and walk the talk earthquake remediation, health and safety improvements, student experience spaces, and creation of decanting space to enable earthquake remediation works. The Attractor remaining funding is allocated to modernisation of student 2 Be the place of choice for students, accommodation and learning technology. researchers, and business New Zealand and our land-based sectors is defined as our primary, Collaborator 3 Be the national hub of land-based agri-food and fibre, natural resources, science, education, design conservation and tourism sectors. and commerce Incubator 4 Be an incubator of innovation and agribusiness. 4 Refer Appendix C – Campus Master Plan 20 Lincoln University Investment Plan 2019–2021
The Campus Master Plan involves both development and rationalisation Student accommodation as revamping the current offering to A voice of student analysis will be One of the focus areas in the Campus meet desired standards. To support this, conducted to ensure a fit-for-future Master Plan is student accommodation. a supply and demand model has been offering is developed that meets the A business case is currently being developed which assesses the number needs of the ‘future student’. This will developed for improving the University’s of beds required over time by type and be tested with industry experts and the accommodation. Given this is such an offering (halls, flats, houses), and the business case will be completed in Q4 important component of the student various options available to meet the 2018 with remedial work beginning by experience, the University is ensuring demand in a timely manner. the end of 2018. it is prepared for future demand as well www.lincoln.ac.nz 21
5.5 Partnerships an incorporated society funded by its The Biological Husbandry Unit (BHU)8 Partnerships are integral to growing membership, which includes Lincoln A charitable trust and a joint venture awareness, improving perceptions University. PICA plays an important between Lincoln University and the New and providing direct channels to reach role in raising awareness of, and Zealand organic sector. The trust aims and attract students. Partnerships changing perceptions about, primary to promote organics through education, also lend themselves towards sector careers. research and extension work. collaboration, which can enable Through this relationship, Lincoln Funding from MAF Sustainable partners to collectively grow capacity University is able to extend its reach Farming Fund and the Agricultural and and capability, achieving scale through into schools careers expos and field- Marketing Research and Development multi-organisational collaboration. days, and through targeted careers Trust has enabled research-based These activities are drawcards for promotions. It also provides Lincoln development and promotion techniques students wanting to be involved in access to industry specific customer for commercial scale organic solving the grand challenges facing the insights work such as “Attracting career agriculture, workshops aimed mostly land-based sector. changers” which covers the dairy, wool, at small farmers and growers and the forestry, sheep and beef sectors. development of a large published 5.5.1 Partnerships that promote resource (both in print and online) of domestic growth 5.5.2 Partnerships with other practical and technical information for The Joint Facility, with its many organisations to promote commercial growers. BHU staff now campus-related benefits, also presents education in Canterbury teach into the new Diploma of Organic partnership opportunities, and the work- SIGNAL Agri-Food production (L5). to-date with AgResearch has already The TEC funded South Island ICT started this partnership journey. We see Graduate School is a collaboration this type of industry collaboration as between University of Otago, Ara a key drawcard for potential students Institute of Canterbury, Lincoln through our ability to increase our University, Otago Polytechnic and the postgraduate supervisory capacity, University of Canterbury. SIGNAL is a opening up research opportunities, direct response to the rapid growth and employment opportunities for the in IT roles across all sectors, where postgraduate students attracted by the thousands of new jobs will be created in industry interaction, and vice-versa. the next 10 years. Blinc Innovation (formerly known as Christchurch Educated6 Lincoln Hub) is located in the heart Christchurch Educated Inc. is a group of the campus and builds on the 140 of education providers based in the years of research and education here city of Christchurch and the region of at Lincoln University, aligning the Canterbury, New Zealand. Members needs of New Zealand’s land-based are all registered and approved by sector through their work with leading the New Zealand Government to host organisations, start-ups, researchers, international students. growers, and universities. New Zealand College of Business7 GrowingNZ – the Primary Industry Lincoln University and New Zealand Capability Alliance (PICA)5 – is an College of Business (NZCB) have jointly industry, education and government introduced platforms for international alliance providing information, students to pursue their studies toward activities and resources to support bachelor’s and master’s degrees at career opportunities in New Zealand’s Lincoln University. innovative primary sectors. PICA is 5 http://www.growingnz.org.nz/index_pica.php 6 http://www.christchurcheducated.co.nz/about-us/ 7 http://www.nzcb.ac.nz/ 8 https://www.bhu.org.nz/ 22 Lincoln University Investment Plan 2019–2021
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