URBAN OUTCOMES REPORT 2021

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URBAN OUTCOMES REPORT 2021
URBAN OUTCOMES
    REPORT 2021
B                    C
URBAN OUTCOMES REPORT 2021
CONTENTS

    SUSTAINABILITY		                  13
    Trends			                          15       The Urban Innovation Fund
    COVID reflections on Electriphi    17
    Kyte case study                    19       invests in startups shaping
    LIVABILITY                        23      the future of cities. We provide
    Trends                            25       seed capital and regulatory
    COVID reflections on BookNook     27
    PairTree case study               29    support to entrepreneurs tackling
                                             our toughest urban problems –
    ECONOMIC VITALITY                 33
    Trends                            35    helping them grow into tomorrow’s
                                      37
                                                  most valued companies.
    COVID reflections on Ethic
    Jeeves case study                 39

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URBAN OUTCOMES REPORT 2021
THE FUTURE                                                                                         RE-IMAGINING THE LIVABILITY, SUSTAINABILITY,
                                                                                                             & ECONOMIC VITALITY OF CITIES
    OF CITIES
                                                                                                                             Sustainability
    Urbanization is one of the most catalytic        These startups are enhancing the livability,
    trends of our time. 55% of the global            sustainability, and economic vitality of our
    population lives in cities – and that number     cities. We’re proud to invest in them at the
    is projected to hit 68% by 2050.1 As of 2018,    earliest stages.
    82% of Americans live in urban areas,2 up
    from 50% in 1920.3                                Based on thousands of startups evaluated,
                                                      we developed a framework around how                                             Energy
    COVID-19 has exposed some of the                  entrepreneurs are improving cities. This
    vulnerabilities of density, but it has also      “urban wheel” provides a common way to                 Transportation                            Food
    opened people’s minds to what our                 assess the work of current and potential                                                       Systems
    communities could and should look like.           portfolio companies.
    A new openness to bike lanes, remote work,
    mutual aid, and grocery delivery are just the    The Urban Innovation Fund invests in “smart
    start.                                           cities” sectors like transportation and energy.
                                                     We also invest in sectors enhancing the            Proptech &                                          Future
    This is an exciting time to be investing         quality of life and economic vitality of cities     the Built                                         of Work
    in startups shaping the future of cities.        (like education and fintech). Our expansive       Environment
    Consumers are more comfortable than ever         approach helps us find game-changing                                      URBAN
                                                                                                                             INNOVATION
    with tech-enabled services, and businesses       startups with the potential to touch the lives
    and governments have used the past year          of billions of city dwellers.
    to overhaul processes and experiment with
    new technology.
                                                                                                         Edtech                                           Govtech/
                                                                                                                                                          Civic Tech
    Startups are emerging every day to tackle
    massive city problems. These are the kinds
    of problems that mayor’s offices around the
    country are prioritizing, but unable to tackle
    on their own. Think: education, small business                                                                Health                              Small
    growth, electrification, etc.                                                                                                                    Business
                                                                                                                                                     Services
                                                                                                                             Public        Fintech
                                                                                                                             Safety

                                                                                                        Livability                                     Economic
                                                                                                                                                       Vitality
3                                                                                                                                                                      4
URBAN OUTCOMES REPORT 2021
OUR TEAM
                                                                            “The Urban Innovation Fund has
                                                                             been supporting us from day
           CLARA BRENNER
           CO-FOUNDER & MANAGING PARTNER                                     one to now. Since they invested,
           Clara is co-founder and Managing Partner of the Urban
           Innovation Fund. Previously, she co-founded Tumml, a              they helped us secure additional
           startup hub for urban tech. Forbes has listed her as one of
           its “30 Under 30” for Social Entrepreneurship and her work        funding, hire top talent, and also
                                                                             provided moral support, especially
           energizing urban entrepreneurship has been featured in
           numerous press outlets, such as MSNBC and The Wall Street
           Journal. She serves on the Board of Tumml and the Local
           Initiatives Support Corporation (LISC) Bay Area Advisory
           Committee. Clara earned her MBA from MIT Sloan and BA             during this crazy time. In terms of
                                                                             regulation, we have a business that
           from NYU.

           JULIE LEIN
           CO-FOUNDER & MANAGING PARTNER                                     is deeply ingrained in cities and has
           Julie is a co-founder and Managing Partner of the Urban
           Innovation Fund. Previously, she co-founded Tumml, a startup
           hub for urban tech. In 2016, Living Cities named her as one of
                                                                             blurred regulations around it - so
           its “25 Disruptive Leaders” and her work in urban innovation
           has been featured in numerous press outlets, such as CNN
                                                                             they helped us navigate that.”
           and The San Francisco Chronicle. She serves on the Board of
           Tumml and Empower Work. Julie earned her MBA from MIT

                                                                            Christelle Rohaut
           Sloan and BA from Stanford.

           JENIERI CYRUS
           ASSOCIATE
                                                                            Codi Co-Founder
           Jenieri is an Associate with the Urban Innovation Fund
           Previously, he served as an Associate at AEW Capital
           Management, a real estate investment manager. Before
           that, he worked as a Real Estate Analyst at HFF (acquired
           by JLL). As a graduate student, Jenieri worked at venture
           capital firms Benhamou Global Ventures, Green D Ventures,
           Navitas Capital, and Dundee Venture Capital. He earned his
           MBA from the Kellogg School of Management and BA from
           Dartmouth College.

           With special thanks to our former Senior Associate, Andrew
           Felbinger, for helping compile the data for this report.

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URBAN OUTCOMES REPORT 2021
URBAN INNOVATION FUND
    SNAPSHOT

    PORTFOLIO OVERVIEW        BY THE NUMBERS     DIVERSITY

    39
    PORTFOLIO
                              $1.9B
                              ENTERPRISE VALUE
                                                 77%
                                                 WOMAN/PERSON OF COLOR
    COMPANIES                 CREATED            ON FOUNDING TEAM

    5
    YEARS OLD
                              $409M
                              CAPITAL RAISED
                                                 51%
                                                 IMMIGRANT
                                                 ON FOUNDING TEAM

    HEADQUARTERED IN
    18 CITIES, 7 US STATES,
    4 COUNTRIES
                                                 64%
                                                 WOMAN/PERSON OF COLOR
                                                 ON BOARD

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URBAN OUTCOMES REPORT 2021
PORTFOLIO                                                                                   DIVERSITY                                       TERM SHEET UPDATES

    OUTCOMES
                                                                                                The venture capital industry suffers from       We want to encourage our companies to
                                                                                                an extreme lack of diversity. The Urban         take meaningful and specific steps to build
                                                                                                Innovation Fund is proud to play a role in      diverse teams from the very beginning.

    TRACKING                                                            GRAIN CO-FOUNDERS
                                                                                                pushing the industry to be more inclusive.

                                                                                                Our team believes diversity across
                                                                                                                                                With that in mind, we have updated the
                                                                                                                                                Urban Innovation Fund standard term
                                                                                                                                                sheet to include language around Diversity,
                                                                        CARL-ALAIN MEMNON,      co-founders, employees, board members,          Equity & Inclusion. We ask portfolio
                                                                           CHRISTIAN JOSEPH     and investors leads to better performance.      companies to make all reasonable efforts
                                                                          & PATRICK DE SUZA
                                                                                                With that in mind, we track our portfolio       to build a diverse team. At a minimum,
                                                                                                diversity in our annual outcomes assessment.    this includes applying the Rooney Rule
                                                                                                                                                (the interviewing of diverse candidates)
                                                                                                As a 100% woman-owned firm, we are              for all executive, manager, and board
    Given the Urban Innovation Fund’s            Over the last five years, the Urban            particularly proud of the fact that 77% of      positions. Since making this addition,
    commitment to positively enhancing cities,   Innovation Fund has invested in 39 startups    our portfolio companies have a woman or         we have received strong positive feedback
    we conduct an annual assessment of our       at the Pre-Seed and Seed stage.                person of color on the founding team, and       from a number of founders who appreciate
    portfolio companies to measure:                                                             64% have a woman or person of color on          this clear statement of values.
                                                 Our startups have customers in all 50 US       their board.
    l DIVERSITY                                  states, and some internationally. They’re
                                                 tackling a wide range of issues – including
                                                                                                                                                METHODOLOGY
      Team demographic trends, including                                                        Our goal is to continue improving and holding
                                                 literacy, small business credit, adoption,                                                     The Urban Innovation Fund conducted this
      diversity of the founding team4 and                                                       ourselves to a high standard when it comes
                                                 micro-mobility, and beyond. Our                                                                year’s annual “Urban Outcomes” survey
      the board                                                                                 to sourcing a strong and highly diverse
                                                 companies have created $1.9B in total                                                          between June and August 2021. Each
                                                                                                portfolio – across gender, geography, and
                                                 enterprise value and attracted $409M                                                           company’s responses are self-reported, with
    l FINANCIAL PERFORMANCE                                                                     other demographic factors. We believe the
                                                 in investment capital.                                                                         the Urban Innovation Fund team overseeing
      Investment capital, enterprise value                                                      first step is transparency and data analysis.
                                                                                                                                                collection and data aggregation.

    l JOB CREATION & QUALITY                                                                                                                    All results for exited companies are based
      Tracking the number of full-time and                                                                                                      on survey responses at the time of exit
      part-time employees, benefits, and                                                                                                        (in other words, we do not continue surveying
      company ownership                                                                                                                         companies once they are acquired).

    l URBAN REACH                                           CURRENT STATE
      Geographic reach of the customer base                 OF THE INDUSTRY
    l OPERATIONAL METRICS
                                                          Firms owned by white men
                                                          currently comprise 98.7% of          91%   of venture capitalists
                                                                                                     are male6

                                                                                               91%
      For each company, we pick two to three              the $69 trillion managed by
                                                           the US asset management                   of VC-backed entrepreneurs
      operational metrics specific to the                                                            are male7
      business that we believe best capture                         industry5

                                                                                               80%
      their urban outcomes
                                                                                                     of VC-backed entrepreneurs
                                                                                                     are white, 4% are Black or Latinx8
    This report includes key observations and
    takeaways from that survey.

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URBAN OUTCOMES REPORT 2021
“Electriphi is at the intersection of mobility, energy,
      and enterprise software. And there are very few
      investors who understand the complexities of
      how all of these things interact and play with
      each other. We love working with the Urban
      Innovation team because they understand
      these spaces and they know what it takes
      to win in each of these segments.”
      Muffi Ghadiali
      Electriphi Co-Founder

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URBAN OUTCOMES REPORT 2021
SUSTAINABILITY
     At the Urban Innovation Fund, we see a massive market opportunity
     around improving the sustainability of cities. Urban areas are
     responsible for about 75% of global CO2 emissions.9 Our portfolio
     companies are building greener and more resilient cities, embracing
     themes like electrification and the upgrading of inefficient legacy
     industries.

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URBAN OUTCOMES REPORT 2021
SUSTAINABILITY
     TRENDS

     THE FUTURE                        WHY IS THIS A BIG DEAL?
                                       What was once seen as a distant goal is             UPGRADING                            WHY IS THIS A BIG DEAL?
                                                                                                                                 Startups are increasingly veering into

     IS ELECTRIC                       very real now. Deloitte estimates that 48%
                                       of vehicles sold in China, 42% of vehicles          LEGACY                               “real world” business sectors. Industry
                                                                                                                                 incumbents are being forced to innovate,
                                       sold in Europe, and 27% of vehicles sold in
                                       the US will be electric by 2030.10 Beyond
                                       2030, industry experts have predicted
                                                                                           INDUSTRIES                            both by improving efficiencies and by
                                                                                                                                 creating higher corporate standards around
                                                                                                                                 sustainability. This is largely being
                                       that “battery-powered electric will likely                                                driven by consumer expectations.
     The electrification of vehicles   become the most mainstream [new energy              Traditional    industries    that
     is happening – for commercial     powertrain] globally.”11                            have historically been slow to
     as well as personal use. This                                                         innovate (real estate, car rental,
     movement is driven by evolving    URBAN INNOVATION FUND INVESTMENTS                   insurance, government services,      URBAN INNOVATION FUND INVESTMENTS
     consumer tastes, as well as       The move towards electric has shaped a              etc.) are undergoing significant     The upgrading of legacy industries has
     regulatory guidance in the US     number of our investments, such as Electriphi
                                                                                           transformations in the face of       informed a number of our investments,
                                       (a software solution for electric vehicle fleets)                                        such as Kyte (reimagining the rental car
     and internationally.              and Joyride (an all-in-one software platform        COVID-19. This is being driven       experience) and PairTree (modernizing the
                                       to power micromobility fleets, many of which        by automation and changing           adoption process).
                                       are electric).                                      consumer preferences.

     THE JOYRIDE
     PLATFORM

                                                                                           THE JOYRIDE TEAM
15                                                                                                                                                                            16
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URBAN OUTCOMES REPORT 2021
URBAN INNOVATION
                                                                       FUND PARTNERS AT
                                                                       AN ELECTRIPHI
                                                                       BOARD MEETING

                                                                                             was already robust, with over 120M vehicles       COVID INFLECTION POINT
                                                                                             globally – 19% of which are projected             ACQUISITION BY FORD
                                                                                             to be electric vehicles by 2030. Beyond
                                                                                                                                               Ford acquired Electriphi in 2021 to serve as
                                                                                             2030, industry experts have predicted
                                                                                                                                               the backbone of its new Ford Pro business
                                                                                             that “battery-powered electric will likely
                                                                                                                                               line, focused on serving commercial
                                                                                             become the most mainstream [new energy
                                                                                                                                               customers.
                                                                                             powertrain] globally.”12
                                                                                                                                               “Customers have been clear – electrification
                                                                                             Third, we liked that Electriphi’s software-only
                                                                                                                                                of their fleets is inevitable, with significant
                                                                                             product is asset-light and hardware agnostic.
                                                                                                                                                economic and sustainability benefits. They
                                                                                             And the software is able to scale across
                                                                                                                                                now need solutions that enable a seamless

     ELECTRIPHI
                                                                                             customer segments – municipal, school bus,
                                           COMPANY SUMMARY                                                                                      transition to electric vehicles,” observes
                                                                                             and commercial fleets.
                                                                                                                                                Electriphi CEO and co-founder Muffi Ghadiali.14
                                           Electriphi is a software solution for fleet
     COVID REFLECTIONS                     operators to help manage the transition to
                                           electric vehicles. Its asset-light approach
                                                                                             Fourth, we looked to California and European
                                                                                             emissions standards as a likely harbinger
                                                                                                                                               The general public is increasingly on-board
                                                                                                                                               with electric vehicles, and now the federal
                                           saves fleets up to 70% in energy costs by         of larger regulatory movement and consumer
                                                                                                                                               government has stepped in to drive the
                                           reducing operational and infrastructure costs     trends around electrification. At the time of
                                                                                                                                               economy in the same direction. In August
                                           related to charging. The company works            our investment, only 1% of vehicles on the
     ENERGY                                with a variety of customer-types, including       road were electric,13 so no company had yet
                                                                                                                                               2021, President Biden issued an executive
                                                                                                                                               order setting new emissions standards,
                                           government agencies, school bus system            won an outsized market share in the charge
                                                                                                                                               as well as the goal that half of all new vehicles
     STAGE                                 operators, and private fleets.                    management space.
                                                                                                                                               sold in 2030 would be electric.15 Automakers
     Acquired by Ford                                                                                                                          now need to move quickly to deliver.
                                           WHY THE URBAN INNOVATION
                                           FUND LED THE SEED
     NOTABLE CO-INVESTORS                                                                                                                      Ford, one of the largest US automakers,
     Wireframe, Blackhorn                  Electrification is the future of the automotive
                                                                                                                                               identified Electriphi as a potential
                                           industry. The Urban Innovation Fund team
                                                                                                                                               competitive advantage in its efforts.
     Urban Innovation Fund II Investment   had conviction around this early – at a time
                                           when many investors considered market                    The Electriphi acquisition coincides       “Commercial fleet operators are a crucial
     FOUNDERS                              timing to be a big risk. We led Electriphi’s              with Ford’s preparations to launch         part of Ford’s customer base and its plan
                                           Seed round in December 2019 for a few key
     Muffi Ghadiali, Sanjay Dayal
                                           reasons.
                                                                                                      all-electric versions of two of the       to get back on a firmer financial footing.
                                                                                                    world’s most popular, high-volume          Those same fleets are seen as key to the
     DATE FOUNDED                                                                                    commercial vehicles – the Transit          automaker’s plan to succeed in selling
                                           First, we felt strongly about the team.
     2018                                                                                           van and F-150 pickup. The business          electric vehicles. But going electric isn’t as
                                           Co-founders Muffi Ghadiali and Sanjay
                                                                                                                                                simple as swapping gas and diesel for a plug.
     HQ LOCATION
                                           Dayal brought a compelling combination                      unit overseeing the acquisition,         It takes longer to charge EVs than to fill a fuel
                                           of expertise in electric vehicles (EVs) and                   Ford Pro, estimates that this
     San Francisco, CA                                                                                                                          tank and managing how, when and where
                                           technology. Having worked at companies like                    acquisition will help Ford            that happens is a whole new challenge for
                                           ChargePoint and Amazon, they understood
     WEB ADDRESS                           software and how to deliver a delightful
                                                                                                     capture over $1B of revenue from           fleets.”16
     https://www.electriphi.ai             customer experience.                                    charging-related business by 2030.17
                                                                                                                                               The Urban Innovation Fund is very excited
                                                                                                                                               by this outcome. Electriphi now has the
                                           Second, we believed the shift from diesel
                                                                                                                                               opportunity to drive electrification at
                                           combustion engines to electric powertrains
                                                                                                                                               enormous scale – helping a major automaker
                                           was going to transform the automotive
                                                                                                                                               transition towards a more sustainable future.
                                           industry. And the commercial fleet market

17                                                                                                                                                                                            18
KYTE CO-FOUNDERS
                                           NIKOLAUS VOLK,
                                           LUDWIG SCHOENACK &
                                           FRANCESCO WIEDEMANN

                                           COMPANY SUMMARY
                                           Kyte is re-imagining the rental car experience.
                                           The company aggregates unused vehicle
                                           inventory from existing fleets and delivers cars
                                           directly to rental customers. A customer can

     KYTE
                                           book a Kyte directly through its web platform
                                           or native iOS app. Kyte utilizes gig workers
                                           (“surfers”) to deliver the vehicle directly to the
     CASE STUDY                            customer’s doorstep at the beginning of the
                                           trip and to pick up the car at the end of the
                                           trip. The company’s mission is to offer the best
                                           car rental experience for consumers. Kyte first
                                           launched in San Francisco in 2018 and has
     TRANSPORTATION                        expanded to eight other cities – DC, New
                                                                                                WHY THE URBAN INNOVATION FUND
                                                                                                INVESTED AT THE SEED STAGE
                                                                                                                                                  CASE STUDY
                                           York, Los Angeles, Miami, Chicago, Boston,                                                             The following story is excerpted from a
     STAGE                                 Philadelphia, and Seattle.                           The Urban Innovation Fund team is always          TechCrunch story entitled, “Kyte Wants to
                                                                                                on the hunt for new mobility models, and we       Build the Foundation for Autonomous Rental
     Series A
                                           FOUNDER STORY                                        were excited by Kyte’s potential to transform     Car Delivery,” published in October 2021.19 It
                                                                                                the stale car rental experience. This dinosaur    has been redacted for space and clarity.
     NOTABLE CO-INVESTORS                  The Kyte founders – Nikolaus, Ludwig,                industry suffers from terrible customer
     Park West, DN Capital, Amplo          and Francesco – have an impressive                   experience (a net promoter score of 34 is the     Kyte, a fleet-logistics platform that allows
                                           background in engineering, mobility, and             industry average) and antiquated technology.      customers to order rental cars delivered
     Urban Innovation Fund II Investment   operations. They’ve executed quickly                 Kyte is a radical departure from traditional      right to their doors, has raised a $30M
                                           and scaled the business to meet a surge              rental car models. Its mobile-first interface     Series A round. In the short term, the startup
     FOUNDERS                              in demand for rental cars during COVID.              makes it easy to reserve a car instantly, and     wants to expand into new cities, countries
     Nikolaus Volk, Ludwig Schoenack,      Prior to Kyte, Nikolaus was a Software               its magical customer experience keeps users       and verticals, but the long-term goal is to
     Francesco Wiedemann                   Engineer at Uber, where he built large-scale         coming back, time and again. In addition          build out a platform that can deliver vehicles
                                           machine learning systems and infrastructure          to being investors, we are also enthusiastic      via teleoperation or an autonomous system.
     DATE FOUNDED                          for driver safety, pickup experience, and            users of the product.
     2018                                  delivery models. Ludwig started his career

                                                                                                                                                                85
                                           in consulting, working for both KPMG                 Vehicles today account for one-fifth of global
     HQ LOCATION                           and McKinsey. Francesco was a Product                emissions, and centralized fleets have the
     San Francisco, CA                     Manager in Shared Mobility at BMW,                   potential to drastically reduce emissions
                                           where he was responsible for launching               through shared utilization.18 Technology
     WEB ADDRESS                           several shared mobility services in the US           layers connecting vehicle supply to consumer
     https://drivekyte.com                 and China. The Kyte management team is               demand like Kyte could be crucial to the
                                           rounded out by COO Chandra Morando,
                                                                                                                                                        Users love Kyte - 85 Net
                                                                                                adoption of fleet-based transit. The company          Promoter Score, compared
                                           who has scaled operations at Zipcar,                 has the opportunity to play a critical role in
                                           OFO bike share, and Bird.
                                                                                                                                                       to an industry average of
                                                                                                the transportation ecosystem by acting as the          34, and 4.6/5 star public
                                                                                                distribution layer for vehicle fleets at scale.                 rating20

19                                                                                                                                                                                           20
KYTE IN ACTION

     “We still believe people own cars                 Ludwig Schoenack, one of Kyte’s three
                                                       co-founders, told TechCrunch the startup is
      because they want it outside                     pursuing a business travel vertical, wherein
     their door, so we thought why                     customers arriving in a new city might
     don’t we put it right there.”                     arrange for their rental car to meet them at
                                                       their Airbnb or hotel. Kyte is also doubling
                                                       down on longer-term rentals, or rather
     Ludwig Schoenack,                                 subscriptions of up to 12 months.
     Kyte Co-Founder21
                                                       Kyte’s fleet is somewhat limited to the cars
                                                       its partners are stocking. The company
     To be clear, Kyte isn’t working on the software   generally works with rental companies or
     or hardware that will enable teleoperated or      companies with large commercial fleets that
     autonomous car delivery — there are plenty        are being underutilized and gives them a
     of companies already doing that, and Kyte         second life on its platform. Kyte is beginning
     says it’s in advanced conversations with          to work more directly with manufacturers,
     multiple companies in the space with the goal     as well, both leasing and purchasing cars
     of partnering on pilot deployments. Rather,       through a leasing company it controls.
     it wants to ensure its fleet management
     system can connect to and enable future            All Kyte vehicles, third-party and leased or
     technologies. Kyte plans to begin testing          bought from OEMs, live on the company’s
     out teleoperated delivery in 2022 and bring       “cloud parking infrastructure,” which are
     a small subset of the fleet to one or two          essentially like dark stores for car rentals —
     markets by 2023.                                   cheap pieces of real estate tucked away in
                                                        urban environments that are optimized for
      But first, the company has to set up the          delivery operations. At the moment, Kyte has
      commercial use case, drive unit economics         about one dark parking lot per city, with the
      and enhance the customer experience for           exception of larger cities like NYC and LA, in
      rental car deliveries before it jumps into the    which Kyte has multiple lots.
     “sexy” part of the business model.
                                                       Because the Kyte model saves on overhead
     Currently, Kyte operates in nine US cities,       costs, the startup says it’s able to offer
     including Boston, Chicago, Los Angeles,           services cheaper than the ZipCars and
     Miami, New York City, Philadelphia, San           Hertzes of the world, which has resulted in
     Francisco, Seattle and Washington, DC. At         profitable market operations.
     the start of October, the startup expanded
     beyond Manhattan and into Brooklyn.               WHAT’S NEXT
     Kyte positions itself as the solution for all     Kyte is using the funding from its $30M
     urban trips that are longer than general ride     Series A to fuel expansion into 20 cities and
     hailing. About 80% of its trips instantly leave   hit profitability in each market quickly. Kyte
     the city environment for a few days, so long      envisions a world of shared electric and
     weekend trips are Kyte’s bread and butter.        autonomous fleets, where its consumer-facing
     But as the company eyes expansion into            app serves as the distribution layer.
     more cities and, by next year, more countries,
     it also looks to expand its use cases.

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                                                                                                                  22
LIVABILITY
     Livability is what makes cities great. People want to find a good place
     to live, educate their children, and feel safe. Each of these areas is ripe
     for innovation - offering multi-billion dollar market opportunities for
     startups.

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                                                                                   24
LIVABILITY
     TRENDS

     EDUCATION                           WHY IS THIS A BIG DEAL?
                                         Much of the new excitement has been            DATA                                WHY IS THIS A BIG DEAL?
                                                                                                                            We have been heartened to see

     TECHNOLOGY                          driven by the pandemic. COVID-19 has
                                         brought virtual learning and technology into
                                         the forefront of education. Simultaneously,
                                                                                        PRIVACY                             government take action to support
                                                                                                                            data privacy and security via regulations
                                                                                                                            such as the General Data Protection
                                         the pandemic has even more dramatically                                            Regulation (GDPR) in the EU and the
     Edtech is now a thing. For years,   exposed disparities that exist between         Public safety is an important       California Privacy Rights Act (CPRA). At the
     investors questioned whether        children of different socioeconomic            quality of any attractive           same time, companies are just beginning to
     education technology startups       backgrounds. As a result, many school          community. Increasingly, public     figure out how to comply with these rulings,
     were capable of growing into        administrators and parents are embracing                                           and this leaves everyday citizens vulnerable.
                                         technology to improve the educational          safety must include protection
     billion dollar companies. With      experience for all children.                   against cybercrime. Data
     the pandemic, investors have                                                       breaches, phishing attacks,
     changed their tune. The Urban       URBAN INNOVATION FUND INVESTMENTS              and digital blackmail are           URBAN INNOVATION FUND INVESTMENTS
     Innovation Fund has been active     With that in mind, we have been excited to     increasingly common. As a result,   The goal of helping individuals protect
     in this space for years, and        back companies like BookNook (learning         consumers and businesses are        themselves against data stalking has
     it’s exciting to see generalist     software for students Pre-Kindergarten
                                                                                        demanding new tools to protect      motivated a number of recent investments,
                                         through grade 8) and codeSpark (coding                                             such as Dataships (helping companies
     venture capitalists starting        for kids).                                     themselves.                         automate their privacy compliance
     to follow suit.                                                                                                        while building healthy, transparent data
                                                                                                                            relationships with their customers) and
                                                                                                                            Malloc (a data privacy company providing
                                                                                                                            security for everyday people). We have also
                                                                                                                            been pleased to see portfolio companies
                                                                                                                            support each other around this issue. For
                                                                                                                            example, PairTree (a digital adoption
                                                                                                                            platform) deals with highly sensitive
                                                                                                                            customer data and now uses Dataships
                                                                                                                            to ensure it operates at a high standard
                                                                                                                            of customer care.

                                                                   MALLOC CO-FOUNDERS
                                                                   ARTEMIS KONTOU,
                                                                   MARIA TERZI, &
                                                                   LIZA CHARALAMBOUS

25
25                                                                                                                                                                          26
COMPANY SUMMARY                                   BookNook was founded by Michael                     students rebound after a year and a half
                                                                                            Lombardo, an education advocate whose               of challenging remote learning. As a result,
                                          BookNook is the technology platform that
                                                                                            life mission is erasing these achievement           BookNook sales have exploded.
                                          allows even the most resource-strapped
                                                                                            gaps. We were compelled by Michael’s
                                          schools to deliver high quality English
                                                                                            passion for this issue, as well as his impressive   To meet this growing customer demand,
                                          and math lessons to PreK-8 students,
                                                                                            background in the space – he was previously         BookNook has grown its staff to 79 people,
                                          both remotely and in person. Its rigorous
                                                                                            the CEO of Reading Partners, a national             while maintaining its goal of attracting a
                                          instruction materials and software help
                                                                                            literacy nonprofit, which he grew to over           workforce that reflects the diversity of
                                          teachers reach students in a variety of
                                                                                            $30M in annual revenue.                             its customer base. 59% of BookNook’s
                                          formats (one-on-one, small group, or whole
                                                                                                                                                employees are women, and 47% are people
                                          classroom). And its network of meticulously
                                                                                            We also saw the potential market opportunity        of color.27
                                          vetted high-quality tutors helps schools reach
                                                                                            for a high-quality technology platform to
                                          students who need extra support. Founded in
                                                                                            cost-effectively reach millions of children. As

     BOOKNOOK
                                          2016, BookNook has quickly grown to partner
                                                                                            a result, the Urban Innovation Fund co-led
                                          with hundreds of schools, school districts, and
                                                                                            the pre-Seed and Seed rounds in BookNook.
                                          nonprofits across 32 states. Some notable                                                             “What I love most about BookNook
                                                                                            Since then, we have continued to back every
     COVID REFLECTIONS                    customers include Atlanta Public Schools,
                                          Chicago Public Schools, and Prince George’s
                                                                                            round of BookNook’s funding.                         is how easy it is to use. I don’t
                                          County Public Schools. BookNook has
                                                                                            COVID INFLECTION POINT
                                                                                                                                                 have to worry about whether
                                          received national recognition for its impact
                                                                                            EDUCATION REIMAGINED                                 our reading instruction time is
                                          on students’ reading ability and its unique
     EDTECH                               equity-based pricing model.22                     Originally, BookNook launched with a focus
                                                                                                                                                 being used well and whether
                                                                                            on in-class room reading instruction tools.          the teaching is rigorous. My
     STAGE                                WHY THE URBAN INNOVATION FUND                     When schools shut down at the beginning              dashboard tells me everything I
                                          LED THE PRE-SEED & SEED                           of COVID, there was a real question about
     Series A                                                                                                                                    need to know.”
                                          BookNook started with a focus on reading.         what this would mean for the company. But
     NOTABLE CO-INVESTORS                 Literacy is core to student achievement.          the team quickly pivoted to launch a remote
     Reach, Better Ventures               And, if students fall behind in reading by        version of their platform and, by April             Christine Hatcher,
                                          elementary school, it creates a widening gap      2020, they were marketing this new tool to           Principal, Riverside Elementary,
     Urban Innovation Fund I Investment   in life outcomes. The stats are grim – only 35%   customers. They also used the pandemic               San Pablo, CA25
                                          of students overall and 21% of low income         to experiment with additional offerings,
     FOUNDER                              students can read proficiently by the fourth      including math and a tutoring product –
     Michael Lombardo                     grade.23 These numbers have remained              connecting students to tutors around the
                                          stagnant for years.24                             country via a scalable tech portal.
                                                                                                                                                WHAT’S NEXT
     DATE FOUNDED                                                                                                                               SERIES A AND BEYOND
     2016                                                                                   And the results were dramatic. “BookNook
                                                                                            saw on average that kindergarten through            In Q2 2021, BookNook raised a Series A led by
     HQ LOCATION                                                                            third-grade students were more than                 Reach Capital to fuel its expansion. BookNook
                                                                                            doubling the pace of their reading, going           has grown its revenue more than 10x this past
     Oakland, CA
                                                                                            from falling behind during the spring and           year – clearly demonstrating product-market
                                                                                            summer of 2020 to catching up while using           fit for its core reading and tutoring offerings.
     WEB ADDRESS
                                                                                            BookNook in the fall.”26                            It is now focused on rapidly growing sales
     https://www.booknooklearning.com                                                                                                           for those two products, as well as expanding
                                                                                            As the pandemic begins to wane, BookNook            its offerings to include other subject matters.
                                                                                            is more sought after than ever. School              BookNook’s goal is to deliver best-in-class,
                                                                                            districts around the country are desperate          tech-enabled educational opportunities to
                                                                                            for cost-effective remediation tools to help        all students in the US and beyond.
                                                               THE BOOKNOOK PRODUCT

27                                                                                                                                                                                             28
PAIRTREE CEO                                            “Like us, our investors believe                    CASE STUDY
                                           ERIN QUICK                                               in the importance of supporting                   The following story is excerpted from
                                                                                                    Biological and Adopting                           a TechCrunch story entitled, “PairTree
                                                                                                                                                      Speeds Adoption Process with an Online,
                                                                                                    Families along with the                           Self-Matching Platform and $2.25M
                                                                                                    Adoptees, because adoption                        Seed,” published in June 2021. 32 It has
                                                                                                    is not a single transaction but                   been redacted for space and clarity.
                                                                                                    a journey they’re taking over                     Making the choice to adopt, or to find
                                              COMPANY SUMMARY                                       the course of a lifetime.”                        an adopting family, is a legally complex,
                                              PairTree is a digital adoption platform.                                                                emotionally taxing, expensive and
                                              Its core product is a marketplace that creates       Erin Quick,                                        time-consuming process. PairTree aims

     PAIRTREE                                 ethical connections between adopting
                                              families and expectant moms. Adoption is
                                              a massive industry that suffers from a lack
                                                                                                   Pairtree Co-Founder29                              to make one part at least considerably
                                                                                                                                                      easier and faster with its online matching
                                                                                                                                                      platform where expectant mothers and
     CASE STUDY                               of technology – the process is opaque, time                                                             hopeful adopters can find each other
                                              consuming, and expensive. Additionally, the          WHY THE URBAN INNOVATION FUND                      without the facilitation of an agency
                                              market is dominated by religious institutions,       INVESTED AT THE SEED STAGE                         or other organization.
                                              many of which are discriminatory toward              Adopting a child can be a wildly expensive
     HEALTH                                   same-sex couples, who are four times more            and confusing process – for prospective
                                                                                                                                                      The path to adoption is different for everyone,
                                              likely than heterosexual couples to have an                                                             but there are generally some things they
                                                                                                   adopters, as well as for birth moms. At any
                                              adopted child in their household.28 PairTree’s                                                          have in common: Once the process is
     STAGE                                                                                         given time, “there are about 2M families
                                              vision is to modernize the adoption                                                                     started, it can take upwards of $50K and
     Seed                                                                                          waiting to adopt in the United States — which
                                              pro ce s s by b e coming the go -to                                                                     over a year-and-a-half to organize a match.
                                                                                                   means there are as many as 36 waiting
                                              platform for any adopting family.                                                                       While some of this comprises the ordinary
     NOTABLE CO-INVESTORS                                                                          families for every one child who is placed for
                                                                                                                                                      legal hurdles involved in any adoption, a
     Founder Collective, Techstars,                                                                adoption.”30 The average cost of adoption
                                              FOUNDER STORY                                                                                           big part of it is simply that there are limited
     Stanford University                                                                           ranges from $20K to more than $50K per
                                                                                                                                                      opportunities for adoption, and compatibility
                                              PairTree CEO Erin Quick is a two-time                family, including the costs of home study,
                                                                                                                                                      isn’t guaranteed. As many people considering
     Urban Innovation Fund II Investment      adoptive mom. She is driven by a desire to           agency fees, legal, and medical expenses
                                                                                                                                                      adoption are doing so on the heels of
                                              dramatically improve the emotionally and             (among others). 31 The PairTree team is
                                                                                                                                                      unsuccessful fertility treatment, it can be
     FOUNDERS                                 financially fraught adoption process for             working to create the go-to place where
                                                                                                                                                      a lot to take on and a dispiriting wait.
     Erin Quick, Justin Friberg               everyone involved. An executive with over            families start the adoption journey. Their
                                              20 years of global brand experience, she             goal is to provide a service that helps families
     DATE FOUNDED                             conceived of the business and then brought           navigate adoption in a transparent way.
     2020                                     on CTO Justin Friberg to help her build it. Justin   PairTree has the opportunity to break down

                                                                                                                                                             29%
                                              is the co-parent of a non-biological child and       regulatory and geographic barriers, helping
     HQ LOCATION                              a mobile engineer.                                   facilitate more adoptions.
     Seattle, WA

     WEB ADDRESS                                                                                                                                         The average age of a
     https://pairtreefamily.com                                                                                                                         waiting child is 7.7 years
                                                                                                                                                        old and 29% of them will
                                                                                                                                                       spend at least three years
                                                                                                                                                             in foster care33

29                                                                                                                                                                                                30
Erin Quick, CEO and co-founder (with CTO       high-level priorities in life. Think “wants to
      Justin Friberg) of PairTree, said that the     travel and learn” versus “wants to provide
      modern adoption landscape is marked by         and nurture” (not that these are necessarily
      the fact that nearly 95 percent of adoptions   incompatible) — they serve as important
      are open, meaning there is ongoing contact     indicators of preferences that might not
      between a biological mother and adopting       be so easily summarized with a series of
      family.                                        check boxes. That’s not the only criterion,
                                                     of course. Other demographic and personal
     “They’ll be working together forever, and       details are also collected.
      that makes finding a highly compatible
      match that much more important,” Quick,        The adopters are added to a pool through
      herself a happy adopter, told TechCrunch       which expectant mothers can sift and,
      in an interview. But because of the way        if desired, contact (in this, Quick suggested,
      adoption is generally done — through           PairTree mirrors Bumble, where women must
                                                                                                                                                          THE PAIRTREE PRODUCT
      agencies licensed by states — there are        message first). PairTree also does basic due
      limitations on how far anyone involved         diligence stuff like identify verification and
      can reach.                                     confirmation of other important steps like
                                                     home studies.
     “It’s so bound by geography,” she said. “It’s                                                    “These are small nonprofits; they don’t have      WHAT’S NEXT
       regulated at the state level and has been     If a likely match is found, all the relevant      a lot of tech chops. When we launched we         PairTree’s vision is to provide transparency
       facilitated by state level, not because of    information is passed to the adoption             went to attorneys first, actually, and we were   around adoption, thereby significantly
       state laws — there’s no rule saying you       facilitator, who will be coordinating the         surprised when agencies started reaching         expanding access for families. Since
       can’t adopt out of state — but because        other legal and financial steps. PairTree         out,” she explained.                             launching in July 2020, it has served 1.5K
       the facilitators are small nonprofits.        isn’t looking to replace these agencies —                                                          adopting families and facilitated 10 adoption
      They bind themselves to their geographic       in fact Quick said that they have been huge       Agencies have been referring their               matches on its platform. 90 percent of the
       region because that’s what they can serve.    proponents of the platform, since it can          adopters to PairTree, which has led              company’s viewership is mobile, so it is in the
       We’re building a platform that makes what     shorten wait times and improve outcomes.          to a lot of early traction, Quick said.          process of building a native mobile app. It
       people are already doing much easier          She said based on their existing successful       And importantly, they’ve seen great diversity    is also launching a home study product – a
       and more efficient.”                          adoptions that the wait can be cut by             in their early success.                          critical piece of the adoption process in all
                                                     half or even two-thirds, and thus the cost                                                         states, that is currently incredibly manual and
      That platform is in many ways very much        (which involves recurring payments as the        “Adoption has historically been denied by         slow.
      like a dating app, though of course the        agency searches and does the legal work)          faith-based systems — LGBTQ families
      comparison is not exact and does not           by a similar amount.                              and single women have been subject to
      reflect the gravity of choosing to adopt.                                                        discrimination,” she noted. And in fact just
      But like in the dating world, in adoption                                                        last week a Supreme Court decision held up

                                                               23K                                                                                                 2M
      you have a cloud of people looking to                                                            the right of religious adoption agencies to
      connect over something highly dependent                                                          deny services to same-sex couples. Quick
      on personality and individual needs.                                                             was proud to say that they have already
                                                                                                       facilitated adoptions by same-sex couples
      PairTree onboards both expectant mothers                                                         and single parents.
      and adopters with personality tests — not            Every year, about 23K                                                                           Right now, there are about
      the light-hearted stuff of OkCupid but             children age out of foster                                                                           2M families looking
      a broader, more consequential set of                care without finding a                                                                              to adopt in the US35
      Jungian archetypes that signal a person’s             permanent family34

31                                                                                                                                                                                                  32
more

            ECONOMIC
            VITALITY
            Cities are massive drivers of economic growth. But COVID has exposed
                                                                                     THE CODI TEAM

            vast inequities across different sectors in the economy. The Urban
            Innovation Fund is excited to invest in startups that are empowering
            individuals, independent workers, and small businesses. We’re proud to
            back entrepreneurs creating more economically vibrant communities.

       33                                                                                            34
                                                                                                     34
ECONOMIC
     TRENDS

     BUSINESS                         WHY IS THIS A BIG DEAL?
                                      In response to the pandemic, we have seen        IMPACT                                 WHY IS THIS A BIG DEAL?
                                                                                                                              Impact investing isn’t a flash in the pan. In

     TOOLS FOR                        an impressive array of new technology
                                      products to support SMBs – expanding             INVESTING                              the US alone, “sustainable investing” now
                                                                                                                              represents 26% of all investment assets

     SMBS                             the social safety net for workers, speeding
                                      up diverse candidate sourcing, connecting
                                      companies to much-needed lines of credit,        Impact investing means different
                                                                                                                              under professional management. 37
                                                                                                                              World-positive investment opportunities
                                                                                                                              are in high-demand – but not as easy to find.
                                      etc.                                             things to different people. But
     Small and medium-sized                                                            there is a large and growing
     businesses (SMBs) account for                                                     interest across investor types
     approximately 48% of the US                                                       to align investment practices
     economy and provide about 60M    URBAN INNOVATION FUND INVESTMENTS
                                                                                       more closely with environmental,
                                                                                                                              URBAN INNOVATION FUND INVESTMENTS
     jobs.36 At the same time, SMBs   The incredible need for technology to
                                                                                       social, and governance (ESG)
                                                                                                                              With that in mind, we are excited
     and self-employed workers        buoy the SMB space has inspired a number
                                                                                       values. This spirit certainly drives
                                                                                                                              to back companies like Ethic (a tech-driven
                                      of recent investments, such as Jeeves (a                                                asset manager focused on sustainable
     have been dramatically and       global payment network for SMBs), Catch          the work of the Urban Innovation       investing) and Allocate (an investing engine
     disproportionately impacted      (benefits for gig economy workers), and Popl
                                                                                       Fund, as well as many of our           for high quality and diverse private equity
     by the pandemic.                 (the next generation of business card).
                                                                                       investors.
                                                                                                                              managers).

                                                                                     ALLOCATE
                                                                                     CO-FOUNDERS
                                                                                     HANA YANG
                                                                                     & SAMIR KAJI

35                                                                                                                                                                            36
                                                                                                                                                                              36
COVID INFLECTION POINT
                                                                                                 MASSIVE GROWTH IN ASSETS
                                                                                                 Ethic has grown from $2M in assets in
                                                                                                 2017 (when we first invested) to over $1.3B
                                          COMPANY SUMMARY                                        in assets under management (AUM).40
                                                                                                 Interest in impact investing has grown
                                          Ethic is a sustainable, tech-driven asset
                                                                                                 steadily over the last few years – but it
                                          manager. Ethic’s technology platform
                                                                                                 entered the mainstream dialogue like
                                          creates customized public equities
                                                                                                 never before during the pandemic.
                                          portfolios optimized to match market
                                          performance. There is massive – and
                                          growing – demand for impact investing.                 According to the Global Impact Investing
                                                                                                 Network (GIIN), “The global spread of

     ETHIC
                                          For example, “sustainable funds attracted
                                          a record $51.1B in net flows in 2020, more             COVID-19 has exposed the fragility of
                                          than twice the previous record set in 2019.”38         economic and social systems, exacerbated                             THE ETHIC PRODUCT
                                                                                                 long-standing social inequalities, and
     COVID REFLECTIONS                    Ethic is accelerating the global transition
                                          to sustainable investing.                              constrained businesses’ and investors’
                                                                                                 abilities to operate effectively.”41 There is a   WHAT’S NEXT
                                          WHY THE URBAN INNOVATION FUND LED                      growing recognition that investors should         SERIES B AND SCALE
                                          THE SEED                                               be trying to do more with their capital –
                                                                                                                                                   In late 2020, Ethic raised a $29M Series B
                                                                                                 and now, with Ethic, they can.
     FINTECH                              In the US, “sustainable investing”
                                          now represents $12T (!) or 26 percent
                                                                                                                                                   led by Oak HC/ FT to accelerate its growth.
                                                                                                                                                   Ethic has built an impressive product,
                                          of all investment assets under professional            “Ethic’s technology prowess combined
                                                                                                                                                   offering both Ethic-defined and client-led
     STAGE                                management.39 Sustainable investment can                with educational materials, and its
                                                                                                                                                   sustainability models. While it has developed
     Series B                             involve environmental, social, and governance           reporting on the impact portfolios
                                                                                                                                                   key strategic partnerships with registered
                                          (ESG) strategies like negative screening,               are making, differentiate the platform.
                                                                                                                                                   investment advisors (RIAs) that manage
     NOTABLE CO-INVESTORS                 positive screening, themed investing, and               Financial advisors are using Ethic to have
                                                                                                                                                   billions of dollars, Ethic has only captured a
     Oak HC/FT, Fidelity, Nyca, Sound     shareholder action.                                     conversations about sustainability with
                                                                                                                                                   small portion of their assets. The main priority
                                                                                                  clients and growing their businesses in
                                                                                                                                                   now is harvesting existing clients, onboarding
     Urban Innovation Fund I Investment   However, sophisticated investors often struggle         the process.”42
                                                                                                                                                   new clients, and rapidly increasing its AUM.
                                          to find high-quality sustainable investment                                                              The focus is on delighting clients, continuing
     FOUNDERS                             products. For example, ESG exchange traded             Additionally, the Biden Administration
                                                                                                                                                   aggressive growth, and moving trillions of
     Jay Lipman, Doug Scott, Johny Mair   fund (ETFs) and mutual funds may not be as             has taken a more proactive approach to
                                                                                                                                                   sustainable assets off the sidelines.
                                          sustainable as they purport to be. Additionally,       climate change and ESG matters. “The SEC’s
     DATE FOUNDED                         they are inherently not customizable – so              regulatory agenda, published in June 2021,
                                          clients with a specific interest in, say, racial       reflects the SEC Chair’s focus on ESG matters,
     2015
                                          justice will find it challenging to build a holistic   including disclosures regarding corporate

                                                                                                                                                               56K
                                          portfolio around this framework.                       board diversity, climate change, human
     HQ LOCATION
                                                                                                 capital management and cybersecurity risk
     New York, NY                                                                                governance.”43
                                          As a fund, we have seen many of our investors
     WEB ADDRESS                          struggle with this dilemma in the public
                                          markets. We recognized Ethic’s opportunity
     https://www.ethic.com                                                                                                                                  Ethic has helped its
                                          to help institutions shift their assets toward
                                          ESG. And we felt the economic impact would                                                                    clients reduce the carbon
                                          be transformative – moving billions of dollars                                                               footprint of their investment
                                          toward the environment, diversity in senior                                                                    portfolios by 56K metric
                                          management, human rights, etc.                                                                                           tons44

37                                                                                                                                                                                              38
JEEVES CO-FOUNDERS
                                           SHERWIN GANDHI &
                                           DILEEP THAZHMON

                                           COMPANY SUMMARY
                                           Jeeves is building a global payment network
                                           for small and medium-sized businesses
                                           (SMBs). Its mobile-first product empowers
                                           SMBs across the globe with working
                                           capital, as well as the tools to transact with
                                           vendors across borders and in multiple
                                           currencies. Jeeves’ credit cards are issued

     JEEVES
                                           locally and its continuous risk underwriting
                                           model allows for larger monthly spending
                                           limits and 24/7 spend visibility – all with
     CASE STUDY                            zero fees and no personal guarantees.
                                           The company is now live in 24 countries          JEEVE’S CURRENT MARKET COVERAGE
                                           (in Mexico, Colombia, the US, Canada,
                                           the UK, and Europe), with plans to launch in
                                           more countries in the coming months.
     FINTECH                                                                                “Every company is now becoming     WHY THE URBAN INNOVATION FUND
                                                                                                                               LED THE SEED ROUND
                                           FOUNDER STORY
                                                                                             a global company, and the
                                                                                                                               We were fortunate to meet the Jeeves
     STAGE
                                           Dileep Thazhmon and Sherwin Gandhi
                                                                                             service to employees in two       team in early 2020 and to lead the Seed
     Series B                              launched Jeeves with the mission of helping       different countries requires      round later that year. We were excited about
     NOTABLE CO-INVESTORS
                                           SMBs get access to credit. Both Dileep and        two different systems. And then   the opportunity to democratize access to
                                           Sherwin have strong fintech roots, with           someone’s got to reconcile that   financial services for SMB ecosystems across
     Andreessen Horowitz, CRV, Tencent     experience launching prior companies and                                            the globe. SMBs form the economic backbone
                                           scaling software teams. Dileep previously         system at the end of the month.   of thriving cities. But they are often held
     Urban Innovation Fund II Investment   co-founded and served as COO of                   This has been a big reason why    back by a lack of access to credit. Traditional
     FOUNDING TEAM
                                           PowerInbox – a personalized multichannel          we’re growing so fast.”           financial institutions ask for personal
                                           messaging platform built for publishers –                                           guarantees from founders and financial
     Sherwin Gandhi, Dileep Thazhmon       where he grew the team to 50+ employees and                                         history that young businesses don’t have.
                                           annual revenue to $35M. Prior to PowerInbox,     Dileep Thazhmon,                   Unlocking credit for SMBs creates opportunity
     DATE FOUNDED                          Dileep spent time at the product team at         Jeeves CEO45                       across the value chain – for new and
     2020                                  PayPal and as an M&A consultant for Deloitte.                                       growing businesses, for underbanked SMBs,
                                           Sherwin started his career as a structured                                          and for founders who lack the means
     HQ LOCATION                           products trader at JP Morgan Chase, before                                          to personally fund a new company.

                                                                                                  50X
     Austin, TX                            co-founding Andro Capital Management, a
                                           $200M cross-currency hedge fund. There,
     WEB ADDRESS                           he saw the pain points with multi-national
     https://tryjeeves.com                 bu sine s se s op e rating in multiple
                                           currencies. Dileep and Sherwin came
                                           together to build the first cross-country,           Jeeves has grown its
                                           cross-currency global bank.                         transaction volume by
                                                                                                more than 50x since
                                                                                                   January 202146

39                                                                                                                                                                         40
CASE STUDY                                                                                           Thazhmon believes that the “biggest
      The following story is excerpted from                                                                thing” the company is building out is its
      a TechCrunch story entitled, “Fintech                                                                own global BaaS layer, that sits across
      Startup Jeeves Raises $57M, Goes                                                                     different banking entities in each country,
      from YC to $500M Valuation in One                                                                    and onto which the end user customer-facing
      Year” published September 2021.47 It has                                                             Jeeves app plugs into.
      been redacted for space and clarity.
                                                                                                           The startup has grown its transaction
      Last summer, Jeeves was participating                                                                volume (GTV) by more than 5,000% since           “Definitely our best decision in
      in Y Combinator’s summer batch as a                                                                  January, and both revenue and spend
                                                                                                           volume has increased more than 1,100%             financial management since
      fledgling fintech. This June, the startup
      emerged from stealth with $31 million                                                                (11x) since its Series A earlier this year,       we started the company, would
      in equity and $100M in debt financing.                                                               according to Thazhmon.                            recommend it to anyone working
                                                                                                           Jeeves now covers more than 12 currencies
                                                                                                                                                             with different currencies 100%.”
      Today, the company, which is building an
     “all-in-one expense management platform”                                                              and 10 countries across three continents.
      for global startups, is announcing that it has                                                       Mexico is its largest market. Jeeves is           Oriol Tintore,
      raised a $57M Series B at a $500M valuation.                                                         currently beta testing in Brazil and Chile and    Belvo Co-CEO49
      That’s up from a valuation of just north of                                                          Thazhmon expects that by year’s end, it will
      $100M at the time of Jeeves’ Series A, which                                                         be live in all of North America.
      closed in May and was announced in early           Thazhmon and Sherwin Gandhi founded
                                                                                                          “We’re building an all-in-one expense             as an investor, he concluded that they
      June.                                              Jeeves last year under the premise that
                                                                                                           management platform for startups                 ranked “among the best founders in
                                                         startups have traditionally had to rely on
                                                                                                           in LatAm and global markets — cash,              fintech” he’d ever interacted with.
      While the pace of funding these days is unlike     financial infrastructure that is local and
      most of us have ever seen before, it’s pretty      country-specific. For example, a company          corporate cards, cross-border — all run
                                                         with employees in Mexico and Colombia             on our own infrastructure,” Thazhmon              WHAT’S NEXT
      remarkable that Jeeves essentially signed the
      term sheet for its Series B just two months        would require multiple vendors to cover its       told TechCrunch. “Our model is very               Jeeves has grown extremely quickly – since
      after closing on its Series A. It’s also notable   finance function in each country — a corporate    similar to that of Uber’s launch model where      our initial Seed investment a year ago, the
      that just one year ago, it was wrapping up a       card in Mexico and one in Colombia and            we can launch very quickly because we don’t       company has raised $181M in a combination
      YC cohort. Jeeves was not necessarily looking      another vendor for cross-border payments.         have to rebuild an entire infrastructure. When    of equity and debt from investors including
      to raise so soon, but fueled by its growth in                                                        we launch in countries, we actually don’t         Andreessen Horowitz, CRV, Tencent, and
      revenue and spend after its Series A,              Jeeves claims that by using its platform’s        have to rebuild a stack.”                         Silicon Valley Bank. They’ve grown their
      which was led by Andreessen Horowitz               proprietar y B ank ing- as- a- S er vice                                                            customer base and monthly spend by 11X
      (a16z), the company was approached                 infrastructure, any company can spin up           Jeeves’ user base has been doubling every         in less than a year. And they’re now serving
      by dozens of potential investors and               their finance function “in minutes” and           60 days and now powers more than 1K               customers across three continents. But, the
      offered multiple term sheets, according            get access to 30 days of credit on a true         companies across LatAm, Canada and                company’s goals are even more ambitious
      to CEO and co-founder Dileep Thazhmon.             corporate card (with 4% cash back), non           Europe, including Bitso, Kavak, RappiPay,        – including expanding their geographic
      Jeeves moved forward with CRV, which               card payment rails, as well as cross-border       Belvo, Runa, Moons, Convictional, Muncher,        footprint and providing 5X the credit over
      had been interested since the A and built          payments. Customers can also pay back             Juniper, Trienta, Platzi, Worky and others,       the next year.
      a relationship with Thazhmon, so it could          in multiple currencies, reducing FX               according to Thazhmon. The company says
      further accelerate growth and launch               (foreign transaction) fees.                       it has a current waitlist of over 15K.
      in more countries, he said.
                                                         For example, a growing business can use a         Former a16z partner Matt Hafemeister
                                                         Jeeves card in Barcelona and pay it back in       was so impressed with what Jeeves is
                                                         euros and use the same card in Mexico and         building that in August he left the venture
                                                         pay it back in pesos, reducing any FX fees        capital firm to join the startup as its head
                                                         and providing instant spend reconciliation        of growth. In working with the founders
                                                         across currencies.

41                                                                                                                                                                                                    42
“Urban Innovation Fund has believed in us first
      and foremost. In addition to our mission of extending
      affordable access to credit to the general population,
      we are also on a mission to change the face of Silicon
      Valley. We don’t match the pattern of what a typical
      Silicon Valley company looks like. And we embrace that.
      We love that. And we are trying to pave the way for
      people who come behind us as well because,
      as we do well, it creates another pattern
      for other investors to follow.”
     Patrick De Suza
      Grain Co-Founder

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                                                                44
UNITED NATIONS                                                              The United Nations Sustainable Development Goals (SDGs) outline
                                                                                 a road map to make the world better for people and our planet
     SUSTAINABLE                                                                 by 2030.48 This year, we mapped out the Urban Innovation
                                                                                 Fund I & II portfolio startups, tying them to 15 of the 17 SDGs.
     DEVELOPMENT GOALS                                                           While the Urban Innovation Fund portfolio companies do not
                                                                                 officially report their SDG-related performance, we believe our
                                                                                 companies are working on problems that touch a number of the
                                                                                 SDGs. We are proud that our startups are working to improve
                                                                                 the lives and prospects of city dwellers across the globe.

     No Poverty               Zero Hunger            Good Health             Quality Education   Gender Equality        Clean Water          Affordable            Decent Work &
                                                     & Well-Being                                                       & Sanitation         & Clean Energy        Economic Growth
     Catch, Ethic             Ethic                                          BookNook,           Allocate, Ethic,
                                                     Ethic, Monarch,         codeSpark,          Milk Stork, Pairtree   APANA, DropCountr,   Electriphi, Ethic     Catch, Ethic,
                                                     OpenLattice, Pairtree   Ethic, Milk Stork                          Ethic                                      Grain, Jeeves

     Industry, Innovation &   Reduced Inequalities   Sustainable Cities      Responsible         Life Below Water       Life on Land         Peace, Justice &
     Infrastructure           Allocate, Builders     & Communities           Consumption &       Ethic                  Ethic                Strong Institutions
     Builders Patch,          Patch, Catch, Ethic    Builders Patch,         Production                                                      Dataships, Malloc,
     curbFlow, Electriphi,                           Bumblebee Spaces,       Ethic, Joyride                                                  OpenLattice, Voatz
     Ethic, Jeeves, udelv                            Ethic, Joyride, Kyte,
                                                     Ride Report, Voatz

45                                                                                                                                                                                   46
                                                                                                                                                                                     46
We are proud to back entrepreneurs
     who are using technology to shape
     the future of cities, and we are
     grateful to our investors who are
     supporting this important mission.

     WWW.URBANINNOVATIONFUND.COM

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END NOTES                                                                                                                                                                              IMAGE SOURCES
     1           “Thriving Amid Turbulence: Imagining the Cities of the Future,” McKinsey:                                                                                                  Page		         Source
                 https://www.mckinsey.com/industries/public-sector/our-insights/thriving-amid-turbulence-imagining-the-cities-of-the-future
     2           “World Urbanization Prospects 2018,” United Nations: https://population.un.org/wup/Publications/Files/WUP2018-Highlights.pdf                                               Cover		        Sean Pavone, iStock
     3           “United States Summary: 2010, Population and Housing Unit Counts,” US Census Bureau: https://www.census.gov/prod/cen2010/cph-2-1.pdf                                       2		            Abigail Keenan, Unsplash
     4           The Urban Innovation Fund defines a “founding team” member as a founder or C-level executive on the cap table pre-Series A                                                 4		            Patrick Robert Doyle, Unsplash
     5           “Investment Management is Overwhelmingly Dominated By White Men – And It’s Costing You Money,” Fortune:                                                                    5		            Urban Innovation Fund
                 https://fortune.com/2020/06/19/investment-management-diversity-hedge-funds-mutual-funds-real-estate-pe-private-equity/                                                     6		            Codi
     6           “Diversity in Innovation,” Harvard Business School: https://www.hbs.edu/faculty/Publication%20Files/17-067_b5578676-e44c-40aa-a9d8-9e72c287afe8.pdf                        8		            Simone Hutsch, Unsplash
     7           “Diversity in Innovation,” Harvard Business School: https://www.hbs.edu/faculty/Publication%20Files/17-067_b5578676-e44c-40aa-a9d8-9e72c287afe8.pdf                        9		            Grain
     8           “Diversity in Innovation,” Harvard Business School: https://www.hbs.edu/faculty/Publication%20Files/17-067_b5578676-e44c-40aa-a9d8-9e72c287afe8.pdf                        12		           Electriphi
     9           “Cities and Climate Change,” UN Environment Programme: https://www.unep.org/explore-topics/resource-efficiency/what-we-do/cities/cities-and-climate-change                 14		           Ford
     10          “Electric Vehicles,” Deloitte Insights: https://www2.deloitte.com/us/en/insights/focus/future-of-mobility/electric-vehicle-trends-2030.html                                15, 16		       Joyride
     11          The Future of Commercial Vehicles,” BCG: https://www.bcg.com/publications/2019/future-commercial-vehicles.aspx                                                             17		           Urban Innovation Fund
     12          The Future of Commercial Vehicles,” BCG: https://www.bcg.com/publications/2019/future-commercial-vehicles.aspx                                                             19, 20, 22		   Kyte
     13          “The Grim State of Electric Vehicle Adoption in the US,” CityLab:                                                                                                          24		           Giovaanni Gagliardi, Unsplash
                 https://www.citylab.com/transportation/2018/10/where-americascharge-towards-electric-vehicles-stands-today/572857/                                                         25		           Malloc
     14          “Ford Acquires Electriphi to Provide Ford Pro Commercial Customers with Seamless Charging and Energy Management,”                                                          27		           Kuanish Reymbaev, Unsplash
                 Electriphi Website: https://www.electriphi.ai/news/ford-acquires-electriphi                                                                                                28		           BookNook
     15          “Biden Seeks to Make Half of New US Auto Fleet Electric by 2030,”                                                                                                          29, 32		       Pairtree
                 Reuters: https://www.reuters.com/business/autos-transportation/biden-set-target-50-evs-by-2030-industry-backs-goal-2021-08-05/                                             34		           Codi; Jackson Hayes, Unsplash
     16          “Ford Acquires Electriphi to Provide Ford Pro Commercial Customers with Seamless Charging and Energy Management,”                                                          36		           Allocate
                 Electriphi Website: https://www.electriphi.ai/news/ford-acquires-electriphi                                                                                                37, 38		       Ethic
     17          “Ford Acquires Electriphi to Provide Ford Pro Commercial Customers with Seamless Charging and Energy Management,“ Ford Website: https://media.ford.com/content/		          39, 40, 41		   Jeeves
                 fordmedia/fna/us/en/news/2021/06/17/ford-acquires-electriphi.html                                                                                                          44		           Grain
     18          “Car Emissions and Global Warming,” UCSUSA: https://www.ucsusa.org/resources/car-emissions-global-warming#:~:text=Car%20Emissions%20                                       45, 46		       United Nations
                 and%20Global%20Warming&text=Our%20personal%20vehicles%20are%20a,for%20every%20gallon%20of%20gas.                                                                           47		           Hari Nandakumar, Unsplash
     19          “Kyte Wants to Build the Foundation for Autonomous Rental Car Delivery,” TechCrunch: https://techcrunch.com/2021/10/06/kyte-wants-to-build-the-foundation-for-autono
                 mous-rental-car-delivery/
     20          Kyte Series A Deck, May 2021, with updates provided by the Kyte team
     21          “Kyte Raises $9M to Deliver Rental Cars to your Doorstep,” TechCrunch: https://techcrunch.com/2021/01/05/kyte-raises-9-million-to-deliver-rental-cars-to-your-doorstep/
     22          “BookNook Announces Additions to its Board of Directors,” PR Newsire:
                 https://www.prnewswire.com/news-releases/booknook-announces-additions-to-its-board-of-directors-301327080.html
     23          “Case Study - BookNook: Performing with Purpose through a Pandemic,” UCLA Anderson School of Management, Page 4
     24          The Literacy Challenge,” Reading Partners Website: https://readingpartners.org/the-literacy-challenge/
     25          “Homepage,” BookNook Website: https://www.booknooklearning.com/
     26          “Case Study - BookNook: Performing with Purpose through a Pandemic,” UCLA Anderson School of Management, Page 3
     27          BookNook Update Presentation, October 2021
     28          “10 Gay Adoption Facts that You Need to Know,” Considering Adoption: https://consideringadoption.com/adopting/can-same-sex-couples-adopt/gay-adoption-facts/
     29          “PairTree Speeds Adoption Process with an Online, Self-Matching Platform and $2.25M Seed,” TechCrunch:
                 https://techcrunch.com/2021/06/23/pairtree-speeds-adoption-process-with-an-online-self-matching-platform-and-2-25m-seed/
     30          “How Many Couples are Waiting to Adopt a Baby?“ American Adoptions: https://www.americanadoptions.com/pregnant/waiting_adoptive_families
     31          “What I Spent to Adopt My Child,” New York Times: https://www.nytimes.com/2020/02/11/parenting/adoption-costs.html
     32          “PairTree Speeds Adoption Process with an Online, Self-Matching Platform and $2.25M Seed,” TechCrunch:
                 https://techcrunch.com/2021/06/23/pairtree-speeds-adoption-process-with-an-online-self-matching-platform-and-2-25m-seed/
     33          Surprising Facts You May Not Know About Adoption,” Good Housekeeping: https://www.goodhousekeeping.com/life/parenting/a35860/adoption-statistics/
     34          Surprising Facts You May Not Know About Adoption,” Good Housekeeping: https://www.goodhousekeeping.com/life/parenting/a35860/adoption-statistics/
     35          “How Many Couples are Waiting to Adopt a Baby?“ American Adoptions: https://www.americanadoptions.com/pregnant/waiting_adoptive_families
     36          “Tracking US Small and Medium-Sized Business Sentiment During COVID-19,” McKinsey:
                 https://www.mckinsey.com/industries/financial-services/our-insights/tracking-us-small-and-medium-sized-business-sentiment-during-covid-19
     37          “GSIA Report Finds Increase in Sustainable Investing” SDG Knowledge Hub: https://sdg.iisd.org/news/gsia-report-finds-increase-in-sustainable-investing/
     38          “Sustainable Funds US Landscape Report,” Morningstar: https://www.morningstar.com/content/dam/marketing/shared/pdfs/Research/Sustain
                 able_Funds_Landscape_2021.pdf?utm_source=eloqua&utm_medium=email&utm_campaign=&utm_content=27482
     39          “GSIA Report Finds Increase in Sustainable Investing” SDG Knowledge Hub: https://sdg.iisd.org/news/gsia-report-finds-increase-in-sustainable-investing/
     40          “Harry and Meghan Get into Finance,” The New York Times: https://www.nytimes.com/2021/10/12/business/dealbook/harry-meghan-ethical-investors.html?smid=tw-ny```
                 times&smtyp=cur
     41          “The Impact Investing Market in the Context of COVID,” The Global Impact Investing Network:
                 https://thegiin.org/assets/The%20Impact%20Investing%20Market%20in%20the%20COVID-19%20Context_Investor%20Support%20of%20Enterprises_webfile.pdf
     42          “RIAs Lift Ethic to ‘Escape Velocity’ and Past $1 Billion Under Management,” RIA Intel:
                 https://www.riaintel.com/article/b1s3g23pjgn5nm/rias-lift-ethic-to-escape-velocity-and-past-$1-billion-under-management
     43          “ESG in 2021 So Far: An Update,” JDSupra: https://www.jdsupra.com/legalnews/esg-in-2021-so-far-an-update-6642887/
     44          Ethic Homepage: https://www.ethic.com/
     45          “Jeeves Emerges From Stealth With $131M in Debt and Equity and A16Z as a Lead Investor,” TechCrunch:
                 https://techcrunch.com/2021/06/02/fintech-jeeves-emerges-from-stealth-with-131m-in-debt-equity-from-a16z-yc-and-a-bunch-of-unicorn-ceos/
     46          “Fintech Startup Jeeves Raises $57M, Goes from YC to $500M Valuation in One Year,” TechCrunch:
                 https://techcrunch.com/2021/09/02/fintech-startup-jeeves-raises-57m-goes-from-yc-to-500m-valuation-in-one-year/
     47          “Fintech Startup Jeeves Raises $57M, Goes from YC to $500M Valuation in One Year,” TechCrunch:
                 https://techcrunch.com/2021/09/02/fintech-startup-jeeves-raises-57m-goes-from-yc-to-500m-valuation-in-one-year/
     48          “The 17 Goals,” United Nations Website: https://sdgs.un.org/goals

     ADDITIONAL NOTES
     The large format quotes on pages 6, 11, and 43 come from interviews performed by the Urban Innovation Fund with this entreprneurs during the Summer of 2020. The MSNBC quote on page
     comes from a segment entitled “Where’s the Money? 21st Century Solutions” (https://www.msnbc.com/your-business/watch/where-s-the-money-21st-century-solutions-751766595883).

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