Riding the wave Transforming local government for the digital era - MAV Technology Annual Conference 2019
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AUSTRALIA AUSTRALIA LINKED LINKEDORGANISATION ORGANISATIONOF OFLOCAL LOCALAUTHORITIES AUTHORITIES EVENT PROGRAM Riding the wave Transforming local government for the digital era N A T I O N A L C O N F E R E N C E & AWA R D S F O R E X C E L L E N C E 2 5 - 2 8 M A R C H 2 019 @ K A R D I N I A PA R K , G E E L O N G , V I C T O R I A
Event Partners: PRINCIPAL SPONSOR AWARDS FOR EXCELLENCE SPONSOR NETWORKING EVENING SPONSOR WELCOME RECEPTION SPONSOR COFFEE SPONSOR LUNCH SPONSOR MORNING TEA SPONSOR AFTERNOON TEA SPONSOR AV SPONSOR 2 D ING MASTERCLASS SPONSOR MASTERCLASS SPONSOR N PE SPONSOR MASTERCLASS EVENT TECHNOLOGY PARTNER We gratefully acknowledge the 2019 MAV Technology Conference sponsors and exhibitors. We couldn't do it without you!
Monday night: Welcome Reception & Event Launch @ The Pier Geelong This is the perfect time to be in Geelong. The weather is great, the company is better and the time is right for an inspiring conference to discuss the role of local government in a digital world. Our Monday evening Welcome Reception will include dignitaries from the Geelong region, the state of Victoria and guests from around the world, including our keynote speakers and exhibitors. The locally-sourced finger food and wines will be sensational, as will the networking opportunities. We hope you are able to join us to kick off this international event in style! Monday, 25 March 2019 Welcome Reception brought to you by the City of Greater Geelong 6.00pm Drinks & finger food 6.45pm David Bartlett, Conference Co-Chair - Introduction 6.50pm Welcome to Country - Corrina Eccles, Wadawurrung woman with Norm Stanley on the didgeridoo 7.00pm The Hon Adem Somyurek MLC, Minister for Local Government - Welcome to Victoria D 7.05pm ITE Cr Bruce Harwood, Mayor, City of Greater Geelong - Welcome to Clever and Creative Geelong V The Pier 7.10pm N [TBA], President, Municipal Association of Victoria - Supporting innovation in localI government Geelong 7.15pm [Keynote sponsor TBA] - Welcome & keynote overview 7.20pm David Bartlett & Lisa Bennetto - Event overview 7.23pm Food and drinks service continues 8.30pm CLOSE Download our conference app @ [TBA] 3 Also, check conference.mav.technology * Program is subject to change
Tuesday, 26 March 2019 Plenary Program brought to you by Salesforce – President's Room, GMHBA Stadium 8.30am Registration & Trade Exhibition – Coffee Sponsor Thomas Duryea Logicalis 9.00am Welcome to Country Corrina Eccles, Wadawurrung woman with Norm Stanley on the didgeridoo 9.10am Introduction Jira Lulla Harvey, Conference Co-Chair and Founder and Director of Kalinya Communications David Bartlett, Conference Co-Chair and former Premier of Tasmania 9.30am (50 mins) Unleashed Driving the digital transformation of government and the role of local government in helping communities to thrive in the digital era. Malcolm Turnbull, 29th Prime Minister of Australia 10.20am Transforming the MAV (20 mins) Driving a culture shift and a technology shift at the MAV to better support local government interests, build the capacity of councils, protect the viability of councils and promote the role of local government. Kerry Thompson, CEO & Lisa Bennetto, EO MAV Technology Municipal Association of Victoria 10.40am Morning Tea & Trade Exhibition – Brought to you by Wideband 11.20am (20 mins) Decolonising the digital: Technology as a cultural practice Creating the foundations for the social enterprise with Indigenous Knowledge Systems, Robotics and Artificial Intelligence. Angie Abdilla, Founder and CEO of Old Ways, New. 11.40pm (30 mins) Disrupting the doctors Challenging the establishment and using tech to deliver innovative, appropriate and quality health care to the right people in the right place at the right time. Dr Lance O'Sullivan, Co-Founder Navilluso Medical, TVNZ Maori of the Year 2013 and New Zealander of the Year 2014 12.10pm (20 mins) Ground control – Developing Australia's first commercial spaceport Delivering innovative economic development outcomes in remote Northern Australia. Carley Scott, CEO at Equatorial Launch Australia (ELA) 4 12.30pm Lunch & Trade Exhibition – Brought to you by Tesserent
Trade Exhibition & Lunch 2.00pm (20 mins) Digitising of society and democratisation of IoT Engaging communities with the Internet of Things, through data sharing and governance, open source and interoperability, crowd sourcing and digital access. Catherine Caruana-McManus, Director Meshed IoT, Global Smart Cities Ambassador 2.20pm Local government IT collaborations and (20 mins) exploring alternate delivery models The challenges of implementing effective collaborative technology projects in local government. Daniela Mazzone, Principal Lead, IT Capability and Partnerships & Colin Fairweather, CIO, City of Melbourne 2.40pm (20 mins) Smart Regional Cities Abstract to come. Justine Linley, CEO, City of Ballarat 3.00pm (20 mins) A singular digital presence of government Abstract to come. Jithma Beneragama, Executive Director at Innovation Victoria, Department of Premier & Cabinet, Victorian Government 3.20pm Afternoon Tea & Trade Exhibition – Brought to you by Olikka 4.00pm (20 mins) Future Cities Abstract to come Dr Scott Bourke, Director – Innovation & City Transformation Paulette Oldfield, City Transformation Program Leader, Logan City Council 4.20pm (20 mins) Building digital self-service and customer confidence Abstract to come. Sally Curtain, Executive Director, Customer & Technology @ VicRoads 4.40pm (40 mins) High performing teams and cultures How to treat people like adults and give them the necessary autonomy? How do we outperform our competition? How do we get the most from this ever-changing workforce? What is the future of work as millennial and centennials enter the market? Gus Balbontin, former Executive Director & CTO, Lonely Planet 5 5.20pm Day one plenary & Expo closes (Awards for Excellence Dinner @ The Pier Geelong commences at 6.30pm) * Program is subject to change
Tuesday night: AUSTRALIA LINKED ORGANISATION OF LOCAL AUTHORITIES Awards for Excellence Dinner Brought to you by Onel Consulting & Cohesity The MAV Technology Awards for Excellence recognise outstanding achievements by local government information and communications technology (ICT); geographic information (GIS) and records management (RM) practitioners to encourage innovation in local government service delivery for the people of Victoria, Australia and the world. WHEN WHAT WHERE 6.30pm Pre-dinner drinks 7.00pm Seating & background music 7.10pm Entreé served 7.30pm Welcome song - Casey Bennetto 7.35pm Introduction & acknowledgements - David Bartlett 7.40pm Sponsor address - 7.45pm Nominees and Award presentations Casey Bennetto & David Bartlett with Tim Neal, Shannon Bourne, Vincenzo Ruberto & Nick Karasaviddis: Strategy & Planning Achievement of the Year The Pier Geelong Collaboration or Partnership Achievement of the Year Cunningham Pier, 10 Western Smart City Achievement of the Year Foreshore Rd, Customer Experience Achievement of the Year Geelong The Victorian Award for Excellence The Australian Award for Excellence About the LOLA International Award for Excellence 8.15pm Dinner served 8.45pm Live band and dancing 9.15pm Dessert served Live band and dancing 11.30pm Close Our Independent Judges for 2019 Lorraine Tighe Adam Beck Susan Sly 6 Smart Cities Executive IT Leadership, Practitioner, Director at Innovation, Design Thinker, Smart Cities Digital, Innovator Council ANZ Business Transformation
Victorian Award categories There are four team award categories for 2019: • Customer Experience Achievement of the Year Customer Experience has a number of variations and abbreviations. CX, UX, UI, customer centric, people at the centre – they all mean pretty much the same thing – Are we delivering something that people want and can use? A good digital customer experience requires a totally new approach to service delivery. It demands new business processes and cultural change within council. None of this is easy. • Collaboration or Partnership Achievement of the Year Working together to achieve better, faster, simpler and more cost effective outcomes for our communities. Collaboration or partnerships between council business areas; between councils; or between councils and external service providers, other levels of government, research organisations or community groups are all eligible. • Smart City Achievement of the Year Using information communication technologies and data to be more efficient, solve challenges, and provide new opportunities. Smart communities advocate for the integration of technology and data infrastructure, promote digital technologies to increase the capability of existing infrastructure and services, and champion citizen involvement and citizen-focused service delivery. • Strategy and Planning Achievement of the Year Without well-defined goals and a high-level plan to achieve them, it can be easy to be deliver unneeded output, rather than desired outcomes. Strategy and planning shapes and guides what the project is, who it serves, what it does, and why it does it. It also clarifies the actions needed to make progress, and includes clear measures to determine if it is successful. Entries may be considered in multiple award categories. Australian and International categories The Victorian Achievement of the Year will be awarded to one of the four Victorian award category winners. Interstate local government associations are invited to nominate a single local government achievement to represent their state or territory in the Australian Achievement of the Year award. The winner of the Australian Achievement of the Year will be Australia’s nomination in the 2019 LOLA International Award for Excellence, competing with local government entries from New Zealand, Canada, Sweden, Netherlands, United 7 States, United Kingdom and Belgium. The winner will be announced in May 2019 at the LOLA Conference in Sweden. Interstate and International award nominations will be assessed according to how well they demonstrate outstanding innovation, effort and outcomes; advance the digital transformation of local government; support council business objectives; and influence or assist other councils to improve service delivery. Entries close on 28 February 2019
Wednesday, 27 March 2019 Plenary Program brought to you by Salesforce – Presidents Room, GMHBA Stadium 8.30am Registration & Trade Exhibition – Coffee Sponsor Thomas Duryea Logicalis 9.00am Jirra Lulla Harvey & David Bartlett, Conference Co-Chairs 9.10am How adventure can facilitate growth and transformation (30 mins) in your organisation When your business or team seems stuck, then adventure is the answer. Discover your team's true identity, overcome limiting beliefs and let fear be the catalyst for change. Brent Valle, Founder @ The Future Phase, Owner & Bells Surf Wax™, Program Co-Ordinator Shred For Life. Previously - Co-Founder NGage Technology Group. 9.40am Raising the bar for Indigenous Technology Futures (30 mins) 1) "Mitimiti on the Grid” – bringing fibre and high speed telecommunications to an isolated Maori community. 2) "Incredible Skies" - drone R&D for medicines and emergency services where they're most needed. 3) “Te Reo AI” - a machine learning and AI project to extract insights and value from New Zealand's indigenous language. Robyn Kamira (Te Rarawa), CEO at Incredible Skies, CEO at Paua Interface. 10.10am (20 mins) Trailblazers How global and Australian Trailblazers are disrupting industries, shaping the future, and transforming the world. Mike de Hennin, Director, Public Sector and Healthcare APAC, Salesforce Brought to you by Salesforce 10.30am Morning Tea & Trade Exhibition – Brought to you by Wideband 11.00am (20 mins) Using data to drive decision making Abstract to come. Warren Dean, Senior Data Analyst, City of Casey 11.20am (20 mins) Dancing in the dark – Government data governance So who's accountable for data governance? (hint: it's not IT). James Horton, Founder and CEO at Datanomics 11.00pm (20 mins) Moving to a user-centred approach in the NSW Government Learn how the NSW Government is taking a holistic approach to place users at the centre when we design and deliver digital services. Katherine Sharah, Senior Policy Officer, Digital Transformation, Department of Finance, Services and Innovation, NSW Government 12.00pm (20 mins) A Genie for local government? The Deakin Genie smart digital personal assistant for students has won a swag of international 8 awards. Deakin are now sharing Genie with like-minded organisations. Could this award winning assistant be leveraged to deliver council services to people in Victoria? Matthew Benson, Senior Analyst & Genie Partner Engagement Manager, Deakin University 12.20pm Panel discussion – Delivering outcomes from Hacks & Jams (20 mins) What are the challenges of hacks and jams in local government and how can we achieve greater outcomes? Lorraine Tighe, Smart Cities & Innovation Consultant; Lisa Bennetto, MAV Technology; Cormach Evans, Strong Brother Strong Sister; Matt Swards, City of Ballarat; Glenn Pomeroy, City of Greater Bendigo; Jade Miller, Indigenous National Technology & Telecom Network
12.40pm Lunch & Trade Exhibition – Brought to you by Tesserent 1.40pm (20 mins) Blockchain: What is your role in the next revolution? Blockchain has the potential to automate, and disintermediate, the institutions and services that underpin our lives. It could change how we interact online, who controls our information, and shift the incentives that guide businesses and cooperative systems. Jason Potts, Director of Blockchain Innovation Hub at RMIT University 2.00pm (20 mins) Accelerating local government transformation The former head of the Digital Marketplace for the Australian Government's Digital Transformation Agency explores why and how local government must transform. Catherine Thompson, AccelerateHQ 2.20pm (20 mins) Enabling innovation in councils Abstract to come. Chris O'Connor, Service Designer, Bayside City Council 2.40pm Panel discussion – Innovation & Procurement (30 mins) What are the procurement barriers to innovation in local government and how can we solve them? Alison Hawkins, MAV Procurement; Michael O'Keefe, Microsoft; Stephanie Zieno, AWS Amazon; Catherine Thompson, AccelerateHQ; Daniela Mazzone, City of Melbourne; Matthew Szymczak, City of Greater Geelong; Jaynaya Winmar, Indigenous National Technology & Telecom Network 3.10pm Afternoon Tea & Trade Exhibition – Brought to you by Olikka 3.40pm (20 mins) Smart People. Smart Places. Smart Partnerships. Mobilising partnerships and embracing diversity to enable co-investment and co-creation in regional and metropolitan local government areas. Peter Auhl, Principal at EQi Consulting & CIO at Central Coast Council 4.00pm Innovation through Intelligence: (20 mins) Towards a more resilient and adaptive Built Environment Showcasing projects that explore the potential of ICT, intelligent data, computation and digital media to create more agile, user-centred and adaptive solutions for the Built Environment. Professor Tuba Kocaturk, Director, Mediated Intelligence in Design (MInD) Lab, Deakin University 4.20pm (20 mins) Smart Cities need Smart Councils How local government can help to address complex urban and regional challenges, by harnessing digital technology, establishing partnerships and applying intelligent design. Adam Beck, Executive Director at Smart Cities Council Australia New Zealand 4.40pm (30 mins) Soul Machines – Experience AI Like Never Before Soul Machines is building a HumanOS for Artificial Intelligence so we can communicate, connect and relate to AI in ways that make it accessible, 9 contextual and trusted. Ben Hanna, Director Business Development, Soul Machines with digital human "Lia" 5.10pm Closing remarks (10 mins) Jirra Lulla Harvey & David Bartlett, Conference Co-Chairs 5.20pm Plenary & Trade Exhibition closes (Networking Evening @ Little Creatures Brewery commences @ 6.00pm)
Wednesday night: Networking Evening @ Little Creatures Brewery Brought to you by 8x8 A true brewery village experience, with a bustling Canteen and the colourful Mystery Lane. A great opportunity to network in a casual setting and talk about what you've seen and heard at the conference. You can grab a fresh beer and a bite to eat, and watch the brewers racing around doing their thing. And we'll have Tripod on hand to provide some laughs and great music. WHEN WHAT WHERE 6.00pm Drinks and food service commences 7.00pm Optional brewery tour 8.00pm Welcome & introductions - Michael Smyth, Chair, MAV Technology Little Creatures 8.05pm Sponsor's address Brewery 8.10pm Tripod 221 Swanston St, 8.40pm Networking Geelong 10.30pm Close Tripod Since their earliest shows Tripod have made a habit of juggling comedy, music and narrative in endless exhilarating combinations. They started out in the Melbourne pub scene, before becoming regulars of the Melbourne International Comedy Festival and of national radio on Triple J. TV followed, including four seasons on Skithouse – the album of which, Middleborough Road, won them an ARIA – as well as a year as regulars on Sideshow on the ABC. They have created numerous musicals including the magical Tripod Versus the Dragon and Perfect Tripod: Australian Songs with Eddie Perfect. Perfect Tripod also appeared on Network Ten’s Oxfam Gala, released a single with Gotye for Save Live Australian Music and sung with Missy Higgins on ABCTV’s Crackup. Tripod continue to bring an insane level of craft in both comedy and music and combine them in a rich and satisfying way – an ability that has cemented them as a much loved cultural fixture in Australia. 10
Thursday, 28 March 2019 Tour or Master Class Choose from the Clever & Creative Geelong Tour or our facilitated Master Class: CLEVER & CREATIVE GEELONG TOUR Deakin Innovation Precinct – 2019! Hop on our coach and head out to Deakin’s Innovation Precinct at Waurn Ponds campus where we’ll visit 3 world-class facilities – the Centre for Advanced Design in Engineering Training (CADET), Carbon Nexus and the Institute for Intelligent Systems Research (IISRI). • CADET: Home of 21st Century engineering, the focus of CADET is on digital manufacturing, rapid prototyping, 3D modelling and visualisation technologies. Its purpose-built, interactive laboratory and workshop learning spaces enable students to project the creativity, imagination and research required to solve modern engineering issues. • Carbon Nexus: For more than a decade, Deakin University researchers have been developing new and improved fibres and carbon composites. This new facility significantly enhances the capacity to deliver real outcomes for industry to capture the enormous market potential of carbon fibre and related composites. Carbon Nexus is an integral part of the $103m Australian Future Fibres Research and Innovation Centre at Deakin. • IISRI is dedicated to advancing the global knowledge base of intelligent systems research. We focus on five main areas – defence systems integration and robotics, haptics research, motion simulation, micro/nano system modelling and manipulation, and process modelling and analysis. Departure: 9.00am from Deakin Waterfront Campus bus-stop, Brougham St. Return: 12.20pm. (Max 45 people) MASTER CLASS – FROM 9.30AM @ DEAKIN WATERFRONT Master Class by Deloitte Digital & Hewlett Packard Enterprise: How to map council business processes to enable application efficiency Deloitte Digital & HPE will discuss mapping council business processes on a page as the first step in optimising application efficiency across council. The framework and learnings could be implemented by any council interested in streamlining business processes and improving customer experience. - 2.5 hours brought to you by Deloitte Digital & HPE Facilitated by [TBC] MASTER CLASS – FROM 9.30AM @ DEAKIN WATERFRONT Master Class by Splunk: 11 Smart Cities Abstract to come. - 2.5 hours brought to you by Splunk Facilitated by [TBC]
Keynote Speaker Co-Chair Jirra Lulla Harvey Conference co-chair & Managing Director of Kalinya Communications Jirra Lulla is the Founder and Director of Kalinya Communications. She established Kalinya because she believes everyone benefits from access to cultural The Hon. Malcolm Turnbull knowledge, a sense of connectedness 29th Prime Minister of Australia and stories of resilience. The Hon. Malcolm Turnbull established an investment banking firm in 1987 Jirra means Kangaroo in the language specialising in the media and technology. During that time, he worked with of the Gunaikurnai people. Jirra was some of the leading media moguls including Rupert Murdoch, Kerry Packer, named after the Kangaroo because they Conrad Black and Bob Maxwell. are the only Australian species that has He also established a number of new businesses of his own co-founding the increased in numbers since colonisation, first big Australian Internet company, OzEmail Ltd and listing it on the NASDAQ to her mother the Kangaroo is a symbol in 1996 before selling it to Worldcom three years later. of strength. Lulla is her Grandmother’s In 1997, Malcolm joined Goldman Sachs. A year later, he became a partner of name. Lulla Morgan, a Yorta Yorta woman the firm, heading their Australian business, retiring four years later to pursue a from Cummergunja married Alfred political career. Bamblett, a Wiradjuri man from the Narrandera Sandhills, and together they In 2004, he entered the House of Representatives serving as Minister for the had 14 children and from them, over 500 Environment and Water Resources, Minister for Communications. He was descendants. Lulla raised her children appointed Australian Prime Minister in 2015, a position he held until 2018. and grandchildren to respect education, During his Prime-ministership, Malcolm delivered strong economic growth, family and community. For 25 years record jobs growth and at the same time reduced both corporate and personal Jirra’s Father, Lionel Bamblett, has been income taxes. His Government, in terms of social policy, legalized same sex the head of a peak Aboriginal education marriage and reformed federal schools funding to be fair, consistent and needs body and so Jirra grew up playing under based across the nation and across school sectors. He successfully negotiated boardroom tables. Her Mother, Kate with President Trump to maintain a refugee resettlement deal he had agreed Harvey, is a passionate advocate for the with President Obama and to ensure Australia was not hit with taris or quotas rights of women, and would take Jirra out on its steel and aluminium exports to the US. of primary school to attend one of the When Trump pulled out of the Trans Pacific Partnership, Malcolm rallied the early Koorie women’s University courses remaining eleven countries to commit to a continuing TPP-11. He also secured that she wrote and taught with women free trade agreements with Indonesia, Peru and Singapore. from across the state. During his political career Malcolm has been a strong environmental advocate, Jirra was a National Scholar at the designing and delivering the National Plan for Water Security in 2007, University of Melbourne where she supported the rollout of renewable energy and started the construction of studied Media and Communications and 12 the Snowy Hydro 2.0 pumped hydro scheme which will be the largest in the now guest lectures on representations Southern Hemisphere. of race and sexuality in Australian pop He radically reformed the way the Australian federal Government deals with culture. In her early twenties she was states and cities and as part of the Western Sydney City Deal he commenced awarded a Centenary Medal for creative construction of a new Airport for Sydney. contributions to Australian Society.
Co-Chair Speaker Profiles (alphabetical) David Bartlett Angie Abdilla Peter Auhl Conference co-chair & Founder & CEO at Old Ways, New EQi Consulting & Former Premier of Tasmania CIO Central Coast Council Angie Abdilla is a Trawlwoolway woman David Bartlett has built an extensive and the Founder and CEO of Old Peter Auhl was the 2017 CEO Magazine career leading people through change Ways, New. Her published works on national “CIO of the Year” and was in innovation, science and technology Indigenous Knowledge Systems, Robotics He has a career spanning more than 20 - having driven people and technology and Artificial Intelligence created the years in State and Local Government and strategy in both the private and public foundations for the social enterprise. private industry. sector at the highest levels. David was Angie leads the team of consultants and In 2016, Peter was nominated and the 43rd Premier of Tasmania and technologists, developing integrated finished in the top 5 CIO’s in AsiaPAC the first Gen X Premier in Australian research, service design, and the from hundreds of applicants through the history implementing wide ranging development of deep technologies - Talent Unleashed Awards and received policy reform in innovation, high speed based on sustainability practices inherent personal feedback for his disruptive telecommunications, education, water, within Indigenous Knowledges. innovation from Steve Wozniak and Sir agribusiness and renewable energy. He Angie advocates for the future proofing Richard Branson. entered politics following an extensive of technologies through the United Peter has passion for customer focused career in IT and innovation in the private Nations, strengthened by the company’s solutions, information as an asset, smart and public sector. He also held the new book, Decolonising the Digital: business, connected architectures and positions of Minister for Innovation, Technology as a Cultural Practice. She government “getting out of the way”. Science & Technology and Minister for leads an international consortium of First Peter has led the implementation Education & Skills. Nations led technologists developing of many large IT programs across After stepping down as Premier at just the next iteration of Indigenous AI, is a government and is an evangeliser 43 years old David started to consider Fellow of The Ethics Centre, and lectures and thought-leader in new innovative the future of work and the new nature of on Human/Technology inter-relationships approaches that deliver customer work emerging across the planet. at UTS. outcomes. Last year David was named as one Previously, Angie was the Director of the Peter has spent the most recent chapter of the nation’s 50 Most Influential Indigenous Digital Excellence (IDX) and a of his career focused on technology People in Technology by The Australian Board Director of Performance Space at as a key enabler to economic growth, newspaper. He is now Chairman of two CarriageWorks, and continues to use the “Sharing of Services” and creating Smart high growth Australian companies each culture and the craft of storytelling as the and Connected cities. with revenues in the $3 - $6 Million range central component of all her work. per annum: Asdeq Labs Pty. Ltd and TasmaNet Pty. Ltd. As Chairman he has taken both companies from startup to high growth global businesses requiring a new way of working with teams located across the planet. He is also a Director of significant arts, charitable and 13 technology organisations nationally and internationally.
Speaker Profiles (alphabetical) Gus Balbontin Adam Beck Jithma Beneragama Former Executive Director and Chief Executive Director at Smart Cities Executive Director at Innovation Victoria, Technology Officer at Lonely Planet Council Australia New Zealand Department of Premier & Cabinet, Victorian Government Gus Balbontin led one of the most Adam is the founding Executive Director loved and recognisable brands in the of Smart Cities Council Australia New Jithma is responsible for transformation world through significant business Zealand, an organisation that is part of of the whole of Victorian Government transformation. the world's largest network of smart digital experience. His key areas of He is involved in the start up scene cities practitioners and policy makers responsibility are: as a founder, investor and advisor. He who's goal is to make cities more liveable, Digital Engagement - Driving digital currently runs a small boutique Design workable, and sustainable. They advocate transformation across Victorian and Innovation agency called Roshambo for the adoption of technology, data- Government services. Introducing a and is the Entrepreneur in Residence at driven decision making and intelligent customer centric approach to how the Victoria University which keeps him close design as an accelerator to sustainability Victorian Government develops and to large public corporate challenges as outcomes in cities.Adam was Director offers services via digital platforms. well as small business puzzles. of Innovation at EcoDistricts, a start-up Introducing concepts such as responsive, Gus has worked closely with some of non profit based in Portland Oregon, design thinking and delivering practical the biggest companies in the world who's mission is to build a marketplace tools such as journey mapping, personas developing cutting edge technology for district and neighborhood-scale to assist departments and agencies to and products including Google X, Nokia, sustainable development. He launched improve their digital experience. Apple, Amazon and more. the Centre for Urban Innovation in Collaboration - Responsible for roll- 2015 and prior to that spent three out of whole of government digital Gus talks of business disruption and years with the Green Building Council collaboration tool and framework to transformation, plus the successes of Australia developing the Green Star – change the way we work. and failures of a media industry that Communities rating tool in collaboration continuously goes through significant Social Media - Exploring how we can with government and industry. Adam reinvention. The lessons he shares can be better harness social media platforms to was a sociology lecturer at the University applied to every industry, business and better understand customer needs and of Queensland for four years and held individual facing the challenges of the deliver better services. senior roles with global consulting firms 21st century. Open Data - Responsible for Victorian Arup and GHD for over a decade. He sits on the Steering Committee for the US- government open data service (Data.Vic. based STAR Community Rating System, gov.au), which provides free access to and is on the editorial board of cities Victorian Government data. Development publication, Foreground. of open API to make access and usage of data easier. Engagement with the community and industry through hack days and structured programs to drive innovation with big data. 14 Victorian Government Digital Strategy - Providing government departments and agencies with practical tools advice and expertise to assets them to deliver on commitments.
Lisa Bennetto Matthew Benson Dr Scott Bourke Executive Officer, MAV Technology, Senior Analyst & Genie Partner Director – Innovation & City Municipal Association of Victoria, and Engagement Manager, Deakin University Transformation, Logan City Council Principal, Fruitful Communications Matt Benson helps businesses sort out Dr Scott Bourke is responsible for Lisa Bennetto is a senior consultant to where they need to be and how to get achieving Logan City Council's strategic the Municipal Association of Victoria, there. He has worked with organisations objectives and key organisational goals advising the MAV Board and Executive across Australia and New Zealand in through building, supporting and leading team on strategic planning and reporting, education, finance, health, and all levels the very high performing Innovation & and driving the MAV’s digital agenda. She also heads MAV Technology, who deliver of government. City Transformation Team. ICT and digital projects, major events, Matt is passionate about using digital Prior to joining LCC, he held the communication forums and collaborative innovations to make a real improvement position of Chief Innovation Officer for procurement opportunities for Victoria’s to people’s lives. Deakin is a global leader the Sunshine Coast Council where his 79 councils. in innovation and is in the business of responsibility extended to leading the An award-winning graphic designer and improving people’s lives, so it’s a perfect development of the innovation roadmap/ writer, Lisa provides communications match. strategy and annual action plan, advice to organisations including Victoria leading the development of a culture of Since joining Deakin, Matt has embarked Police, Ambulance Victoria and Australia innovation across Council and leading Post. She was previously the director on a new journey by sharing Genie - the wildly successful digital personal assistant and supporting the development and of a visual communications company - with like-minded organisations. implementation of various Council 'game with clients including multi-national businesses, government agencies, changer' and corporate projects. educational institutions, community He was a co-founder and COO for an organisations and charities. Her entrepreneurial lifestyle media start-up photography has appeared in Rolling Beach City Media Group, held a senior Stone magazine. executive position at Transport for Lisa believes that local government has NSW where he established and led the a vital role to play in helping people innovation function and strategy from a adapt and thrive in the digital era. She 'greenfields' state and spent 18+ years is passionate and optimistic about what in management consulting, corporate can be achieved by collaborating with finance, investment management and the private sector, academia, and other corporate law. levels of government to build capability in councils. Scott's areas of professional interest include corporate innovation, entrepreneurship, innovation ecosystem strategy and development, smart cities strategy (in particular mobility), capability development, major / mega project governance, corporate and 15 public governance, decision science and corporate finance. Dr Bourke holds a Doctorate of Business Administration (Entrepreneurship and Innovation focus - Swinburne AGSE) and Masters of Applied Finance (Macquarie).
Speaker Profiles (alphabetical) Catherine Caruana-McManus Sally Curtain Warren Dean Director Meshed IoT, Executive Director Customer & Senior Data Analyst, City of Casey Global Smart Cities Ambassador Technology at VicRoads bio to come. Smart Cities & IoT expert and public Sally Curtain is a seasoned executive, speaker with over 25 years experience board member, leader and strategist. She in the IT, telecommunications and is expert in strategy development and urban infrastructure sectors. Director of implementation and has an exemplary Meshed (IoT Integrators), Board Member reputation for delivery of major reforms. and Co-Founder of IoT Alliance Australia As a director of Customer Focus and (iot.org.au), Founder of Giant Ideas Innovation at the City of Casey, Sally for Smart Cities (www.facebook.com/ looks after 6 amazing teams who smartcitiesIoT). Advisory Board member deliver the customer service, culture, for UoW SMART Infrastructure. communications, asset management, project management, effectiveness, performance & digital transformation of the organisation. She brings a positive, continuous improvement mindset and practice that puts customers at the heart of what her teams do. Sally has worn many hats in her career, as a result, she has built a unique depth of expertise in implementing innovations and major reforms whilst leading change through uncertainty. She is well read, well networked, curious by nature, has a thirst for knowledge and makes it her business to keep learning, exposing herself to new ways and avoiding the status quo. 16
Mike de Hennin Cormach Evans Colin Fairweather Director, Public Sector and Healthcare Founder & Director, Chief Information Officer, APAC, Salesforce Strong Brother Strong Sister City of Melbourne bio to come. Cormach Evans is a Yorta Yorta man, the As the CIO for the City of Melbourne, founder and director of Strong Brother Colin Fairweather is responsible for the Strong Sister. delivery of ICT services and the smart The structure and programs within the city strategy. Colin has many years’ space guide, mentor and empower experience in local government and has Aboriginal young people to achieve a depth of knowledge across many fields excellence. The outcomes from these with particular expertise in information programs not only guide, mentor and management and organisational empower Aboriginal young people, they dynamics. also improve Aboriginal young people’s He has a deep interest in cities and health and wellbeing. Since founded in using ICT to address urban challenges. 2017 Cormach has been shortlisted for Colin is leading a number of initiatives the 2018 Victorian Protecting Children to enhance Melbourne’s reputation awards for the Ministers award for as a smart city, including city wi-fi and Innovation for Child Protection and won open-data; and recently has established the Westfield locals hero's award for their CityLab, leveraging lean start-up and work in the Aboriginal youth space. collaboration models to support Cormach is also the founder of Ngarrimili, community engagement and innovation. Ngarrimili was established to provide Aboriginal people with the support to develop sustainable and impactful Aboriginal-led enterprises. Our mission is to support and nurture Aboriginal excellence. Ngarrimil's programs focus on commercial needs, wellbeing, and connection to culture, ensuring entrepreneurs obtain the necessary tools and techniques to stay mentally and physically sound when starting and operating an enterprise. 17
Speaker Profiles (alphabetical) Ben Hanna Alison Hawkins James Horton Director of Business Development, Manager, MAV Procurement Founder and CEO at Datanomics Soul Machines bio to come. Founder and CEO of datanomics, a data Ben is an expert in growing high tech strategy and advisory that co-creates and companies. invests in ethically aligned data-sharing Starting his career in high tech 18 years platforms. ago Ben has launched start ups & new James is a data tragic who has been innovative products in NZ, Australia and obsessing over data for a very long time... the USA. Recently Ben’s lead enterprise from the dawn of data warehousing in development teams at global companies the Federal Public Sector to riding the such as Dell EMC and been responsible Big Data wave across the Asia Pacific and for delivering rapid enterprise growth for out the other side, only to find a bunch big data company Domo in the Australian of questions that should have been asked and NZ markets. long ago. Ben currently leads growth and business James is a civil society representative development for Soul Machines, a on PM&C's Open Government Forum, ground-breaking high tech company Board member of Internet Australia of AI researchers, neuroscientists, and a member of the Accountability psychologists, artists and innovative Round Table. thinkers who are re-imagining how we connect with machines. 18
Robyn Kamira (Te Rarawa) Professor Tuba Kocaturk Justine Linley CEO, Incredible Skies & Director, Mediated Intelligence in Design CEO, City of Ballarat CEO, Paua Interface. (MInD) Lab, Deakin University Justine Linley has an impressive and IT consultant Robyn Kamira merged a Tuba Kocaturk is Professor of Integral extensive background in organisational computer science degree with Maori Design at Deakin University, School of leadership in state and local government, studies in the early 90s, and unexpectedly Architecture and Built Environment, in and the education sector. stepped onto a pathway that would lead Australia. She is the founder-director Ms Linley is an expert in regional planning to much more than “just” IT. of the MInD (Mediated Intelligence in and economic development, and has a Initially, focusing on the impact of Design) Lab; a transdisciplinary and leadership style that will foster continued technologies on indigenous peoples, practice-based research group which innovation in Ballarat and the wider she was invited to several international operates at the intersection of Built region. conferences to present perspectives on Environment, Information Technology and Design Innovation. She is currently Prior to joining the City of Ballarat, 'intellectual and cultural property’ and collaborating with the City of Greater Ms Linley was the CEO of Northern the international challenges of protecting Geelong in the development of the Grampians Shire Council. data and content. city’s future agenda as UNESCO City Robyn has worked on several New of Design. She is the senior editor of Zealand Government, indigenous and International Journal of Architectural community IT projects and has been Computing (IJAC), which is committed a member of technology Government to deepening the understanding of appointed Boards and Advisory Groups the foundations of digital systems for both in New Zealand and internationally. Architectural and Urban Design and the Today, she believes that while the initial technologies enabling their development decision to merge IT and Maori was a and application. road “not” yet travelled, the potential for the country and for Maori is critically important as we build our contributions to the global economy and attend to our collective futures. At this year's MAV Technology conference, Robyn presents three connected indigenous projects. "Mitimiti on the Grid” (watch: http://www. youtube.com/watch?v=4dEUXvGTWNY), a game-changer project that brought fibre and high speed telecommunications to an isolated Maori community. "Incredible Skies" - drone R&D for 19 medicines and emergency services where they're most needed. “Te Reo AI” - a machine learning and AI project aiming to extract insights and value from New Zealand's indigenous language.
Speaker Profiles (alphabetical) Daniela Mazzone Jade Miller Chris O'Connor Principal Lead, IT Capability and Founder and CEO, Service Designer at Bayside City Council Partnerships, City of Melbourne Indigenous National Technology & Telecommunications Network (iNTTN) Passionate about using technology to Daniela Mazzone is passionate about accelerate and augment government creating innovative combinations of Jade is a strong passionate Aboriginal services. Respect the things that make technology, policy and governance to man descending from the Yorta Yorta Australian government great, while drive community outcomes and build Nations in Shepparton Victoria. Jade’s smashing through the things that hold us future government services. Daniela’s scoping and research and cultural back. ambition is to deliver better outcomes knowledge strengthen the strategic bio to come. for people through digital technologies findings that concentrated on building, and to explore opportunities for contributing to harnessing the aboriginal the public and private sectors to economy footprint to better support work collaboratively together to use social, economic and environmental technology to strengthen the community participation of aboriginal people at as a whole. multi-levels of today’s society. Daniela has 15 years experience in the At age 28 become CEO of Yorta Yorta Technology and Legal sectors in Australia Nation Aboriginal Corporation, position and the UK. She is a qualified solicitor held over 5 years. He has lead the with extensive experience in diverse organisation and community through a large-scale business transformations in critical point within their proud history. both private and public sectors. This was reflected in milestones which included leading the constitutional In her current role Daniela is reform for the corporation. The success accountable for developing strategic of establishing Victoria's first national industry partnerships and commercial park (including Joint Management with relationships across all levels of traditional owners) and developing and government to ensure City of Melbourne establishing new and improved legal has a leading role in Australia’s emerging entities for Aboriginal organisations to interconnected digital government gain self-sustaining organisations. He is landscape. in leader within the Victorian Aboriginal community with roles on various boards both cooperate and community throughout metro and regional Victoria. By founding iNTTN, Jade believes that iNTTN will assist economic viability by creating the foundations to developing economic independence for Indigenous 20 peoples. INTTN prides itself on servicing Indigenous customers and businesses in a culturally appropriate and competent manner. INTTN believes culturally competent services can offer a level of customer satisfaction to Indigenous and non-Indigenous customers.
Paulette Oldfield Michael O'Keefe Dr Lance O'Sullivan City Transformation Program Leader, Business Applications Group Lead, Co-Founder Navilluso Medical Logan City Council Microsoft Australia Dr Lance O'Sullivan is an accomplished bio to come. Michael O’Keefe is the Business author, international speaker, role model Applications Group Lead for Microsoft and disruptive leader and innovator. Australia. He leads the Australian go-to- From a young boy labelled by society as market teams for Microsoft Dynamics a trouble maker, Lance developed into a 365, PowerApps, Flow and PowerBI – passionate advocate for Maori health. He with a focus on demonstrating the value is a pioneer for equal health care in his proposition of utilising the full Microsoft community and a champion for creating a cloud platform of Microsoft Azure and fairer New Zealand. Microsoft Office 365, combined with Microsoft Dynamics 365 to deliver In 2012, Lance and his wife Tracy organisational ambitions. established Navilluso Medical, a healthcare company committed to developing innovative ways to ensure He has worked in technology & business appropriate and quality health care consulting through his career within reached the right people in the right Australia & with international clients place at the right time. on digital transformation activities Lance also founded The MOKO & providing thought leadership as Foundation, inspired by the opportunities a technology strategist. Michael that he himself had experienced in life. evangelises the use of digital services to transform citizen engagement & service He is the recipient of the Sir Peter delivery, to solve the complex industry Blake Emerging Leader Award and the challenges – with a focus improving Public Health Association Public Health customer experience outcomes. Champion Award. He was also named TVNZ Maori of the Year in 2013 and New Zealander of the Year in 2014 for bringing health programmes to disadvantaged in rural areas. Dr Lance O’Sullivan a father of seven children, is a true inspirational leader with a powerful story to share. 21
Speaker Profiles (alphabetical) Glenn Pomeroy Professor Jason Potts Carley Scott Coordinator Innovation & Director of Blockchain Innovation Hub, CEO at Equatorial Launch Australia (ELA) Transformation, City of Greater Bendigo RMIT University Carley is an award winning CEO with bio to come. Jason Potts is Professor of Economics experience building complex businesses at RMIT University, Director of the in diverse settings. Her passion for space, Blockchain Innovation Hub at RMIT, and enterprise and economic development Adjunct Fellow at the Institute of Public are enhanced by a focus on driving Affairs in Melbourne. broader community benefit – resulting in His research work focuses on the sustainable enterprises that benefit both economics of innovation and new shareholders and the community. technologies, economic evolution, The core team at Equatorial Launch institutional economics, and complexity Australia are trusted leaders in the space economics. industry both within Australia and the He has written 5 books and published United States. Their previous experience over 80 articles on topics including in enterprise, and, developing space growth theory, creative industries, launch facilities has been successfully economics of cities, innovation commons, demonstrated for decades. and recently on crypto-economics and Their project management and systems blockchain. engineering experience is augmented He is editor of the Journal of Institutional by the involvement of key minds in Economics, Vice President of the academia, science and government and International Joseph A Schumpeter cutting edge commercial providers. Society, and a Board Member of The experienced, energetic and Australian Digital Commerce Association. focused team has already achieved more milestones than similar ventures attempted in Australia, with a 40 year lease secured and a range of customers formalising their interest in launching from the site. The Gumatj Corporation Limited, Developing East Arnhem Limited and the Northern Territory Government have all been instrumental in supporting this project from the beginning, for seeing its benefits and backing our proposal to be the first commercial space centre in 22 Australia. We look forward to continuing our relationship with these organisations as we move through the construction phase and ultimately to our first launch.
Katherine Sharah Susan Sly Matthew Swards Senior Policy Officer, Digital Director, Lueur Pty Ltd. Manager Business Improvement at Transformation, Department of Finance, The iAwards 2013 National & Victorian City of Ballarat Services and Innovation, CIO of the Year. NSW Government bio to come. Susan Sly has extensive experience bio to come. working with senior business executives and technology teams to align technology strategies and service delivery to organisational drivers and objectives. She is the Director of Lueur Pty Ltd and a graduate of the Australian Institute of Company Directors, with a strong focus on strategy, governance and innovation. Her experience includes over five years as the Chief Information Officer (CIO) for a government agency, during which she was recognised as the Victorian and National iAwards CIO of the Year in 2013. Her previous roles in the private, government & military sectors have encompassed IT service delivery, human resources, public relations and operational fieldwork. She is a strong strategic leader with proven commercial acumen who knows how to turn around and grow a business. An advocate for diversity and its business benefits, Susan mentors emerging leaders across government and the ICT sector in addition to supporting IT industry diversity initiatives. She is a regular presenter at industry events, focussing particularly on governance, leadership and the management challenges of leveraging ICT capability. 23
Speaker Profiles (alphabetical) Matthew Szymczak Catherine Thompson Kerry Thompson Senior Lead - Digital Services, AccelerateHQ CEO, Municipal Association of Victoria City of Greater Geelong Catherine Thompson is the former head Kerry Thompson is the CEO of the Matthew launched his digital career back of the Australian Government Digital Municipal Association of Victoria (MAV). in the ‘90s managing web application Transformation Agency (DTA) Digital She is the first female to be appointed development working across multiple Marketplace. in this role since the MAV was formed in locations Melbourne, Sydney, New 1879. Zealand, Hong Kong and the Philippines. Kerry brings a wealth of knowledge, Now Acting Digital Services Manager at experience and expertise from more than the City of Greater Geelong, Matthew 20 years in executive leadership roles in brings over 20 years’ experience in the local and state government sectors. leveraging new technologies and Prior to joining the MAV, Kerry was acting agile thinking to drive organisational Chief Executive of VicRoads. Kerry was transformation, performance, the CEO at Wyndham City Council for profitability and customer satisfaction. five years and CEO at Maribyrnong City He’s excited about leading the charge Council for seven years. Prior to this, she for Geelong to become a Smart City as was also the Director of City Services and Geelong transforms itself into a city of Assets at the City of Melbourne for four entrepreneurs and innovators. years. 24
Lorraine Tighe Brent Valle Jaynaya Winmar Smart Cities and Innovation Consultant Currently: National Reconciliation Relationship Founder @ The Future Phase, Manager at Indigenous National As a human-centered technologist Owner & Bells Surf Wax™, Technology & Telecommunications Lorraine Tighe is passionate about finding Program Co-Ordinator Shred For Life. Network (iNTTN) innovative solutions to improve our cities Previously: Proud Noongar/Balladong woman from and communities. She moved into the Co-Founder NGage Technology Group Quairading in regional Western Australia. Smart City space in 2012 to assist City Brent's story is uniquely different. Both With a strong background within the of Melbourne’s CIO build Melbourne’s his professional and personal stories Education and Training industry, Jaynaya smart city foundations. This included inspire people around the globe to understands the industry sectors of skill co-founding and growing CityLab, an push through their boundaries in life in demand shortages. It is the passion to innovation space to prototype and and business. His story is not entirely create a bridge for Indigenous Australians test new ideas with the community; made up of successes, his honesty and to not only be educated in this field but and leading a winning application for a authenticity both endears and inspires to have a culturally safe workplaces in $550,000 IBM Smarter Cities Challenge audiences around the world. Struggling which to develop these skills. grant, engaging 20 public agencies in three weeks. from humble beginnings to achieve Currently strengthening the business all that he has today, is proof that bonds between Indigenous business Lorraine is highly experienced and determination can take you anywhere. and the wider business landscape. accomplished in transformational His business successes are long and Through the State Governments strategy, program management, meaningful most recently building from Social Procurement Framework and stakeholder engagement, emerging tech scratch a $27 million dollar tech company the National Procurement Strategies. and civic innovation. before selling 5 years later to follow his A keen sense of understanding has passion, helping others. assisted with Jaynaya honing a focusing on the education of companies with A devoted father, adventure seeker, Reconciliation Action Plans and key with an unbridled passion for surfing, objectives that they struggle with turning snowboarding and helping others into tangible outcomes. through philanthropy. Knowledge in education and recruitment. Reconciliation Action Plans. Social Procurement, Stakeholder engagement. Cultural Competence. Providing guidance and support to small and large corporate organisations and sporting bodies on how to work within the Social and Aboriginal Procurement framework. Knowledgeable on the reconciliation framework and key state and federal IPP targets and implications 25 strategies. This is reflected within Jaynaya ability to engage with Key Stakeholders and offer strategic guidance and assistance in an effective process.
The Trade Exhibition Hosted at the brand new stand at GMHBA Stadium, our all new Trade Exhibition will feature interactive displays, information resources, expertise and merchandise from exhibitors specialising in security, Internet of Things, Smart City initiatives, apps, UX, data sharing, telecommunications, wifi, and more. 1 Interactive 22 Salesforce (Principal) 2 Data#3 23 3 OpenOffice 24 [TBA - Keynote sponsor] 4 Flowingly 25 5 Open Windows 26 [TBA] 6 Redmans Solutions 27 8x8 (Networking Evening) 7 Kaon Security 28 Easyweb Digital 8 TechnologyOne 29 Learning With Technologies 9 Deloitte Digital & HPE (MasterClass) 30 Telstra 10 Bing Technologies 31 Allied Telesis 11 32 ATI Australia Onel Consulting & Cohesity (Awards) 12 33 Wave1 13 Tesserent (Lunch) 34 City of Greater Geelong (Welcome) 14 Cvent (Event Technology) 35 Sam for Compliance 15 Wideband (Morning Tea) 36 Nutanix 16 iComm 37 Civica 17 Deloitte Digital & HPE (MasterClass) 38 Splunk (MasterClass) 18 39 Thomas Duryea Logicalis (Coffee) Microsoft 26 19 40 Interleave 20 Grace (AV) 41 Allcom Networks 21 Olikka (Afternoon Tea) 42 [TBA]
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