UK Partner Community Call - Azure - February 2021
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• Welcome • Catch up from last time • WVD - Opportunity and Market Overview • Citrix and WVD – Cost Value Analysis • WVD TP&D Resources • Cloud Customer Roadmap - with Octopus Cloud • WVD Q3 Customer Offer!
Catch up on from our last call… • Azure Security Opportunity • Azure SMB Update • New C-Suite Marketing Campaign
The Windows Virtual Desktop Opportunity and Market Overview Laura Ussher AVS & WVD Product Marketing Manager Azure Business Group
Contactless Remote Curbside Virtual Remote shopping selling pickup events everything Remote Telemedicine Secure remote Remote learning teamwork development
The WVD opportunity consists of two types of customer… 1 Brownfield / Migration Customers 2 Greenfield / New Customers Customers with on premise VDI Customers with no on premise deployments who can migrate VDI but can experience business these deployments to Azure with benefits by moving to WVD WVD Key benefits: Key benefits: • Windows 10 Multi Session: no • Remote working enablement cost/ user experience trade offs • Security • Cloud economics • Agility • Security • Agility 1.3+ million RDS CALs 5+ million users licensed with SA in the UK for WVD usage in the UK
Citrix Virtual Apps and Desktops Service with Windows Virtual Desktop & Azure Danny Clarke Lead Sales Engineer, FSI - Citrix
Simplify and accelerate your journey to Azure Citrix delivers more with Windows Virtual Desktop cloud services On-prem virtual app Windows Virtual and desktop hosts Desktop Enable hybrid multi-cloud Optimize operations Deliver secure experiences Only Citrix manages any on-prem virtualization Citrix accelerates Windows Virtual Desktop Only Citrix delivers an optimized user experience deployment alongside Windows Virtual Desktop & deployment and lifecycle maintenance, enabling on any device, with advanced policy and data offers managed Desktop-as-a-Service (DaaS) for faster rollouts and time to value, while decreasing protection controls. the fastest and most cost-effective transition to cloud spending through advanced scalability and Azure. performance optimizations. 10 © 2021 Citrix | Confidential
Enable hybrid multi-Cloud Only Citrix manages any on-prem deployment alongside Windows Virtual Desktop for the fastest & most cost-effective transition to Azure. • Unified management of workloads hosted on any on-prem hypervisor or cloud platform make it easy to migrate, scale or burst to Azure based on business needs. • Unique hybrid cloud provisioning capabilities increase M&A agility, simplify business continuity planning and accelerate geographic expansion. cloud services • Make the most of existing datacenter investments while leveraging the cost savings benefits of Citrix Cloud services with Azure and Windows Virtual Desktop. * Realize up to 70% savings over three years by leveraging Citrix Cloud services with Windows Virtual Desktop as compared to a legacy, on-premises Citrix and Microsoft deployment” Windows Virtual Desktop On-prem virtual app and desktop hosts *Source: Citrix Internal value engineering testing; 2020 11 © 2021 Citrix | Confidential
Optimize operations Only Citrix streamlines Windows Virtual Desktop deployment and lifecycle maintenance, saving you time and money • Unified management tools for rapid image provisioning, simplified lifecycle maintenance, and end-to-end monitoring of workloads. • Support & helpdesk tools improve first contact resolutions (FCR) and minimize time to resolution (TTR) by actively monitoring deployment health, proven to accelerate diagnosis and resolution. • Increased scalability and performance optimizations from Citrix maximize user density, improve session performance, and reduce deployment costs. • Citrix managed Desktops-as-a-Service capabilities make it fast and easy to deploy Windows Virtual Desktop workloads on Azure in minutes. * Savings up to $98 per-user per-year versus Five clicks to Desktops-as-a- standalone management, performance or Service (DaaS) with Citrix- monitoring Windows Virtual Desktop add-ons managed WVD workloads. from disparate 3rd party vendors.” * Citrix internal value engineering testing; 2020 12 © 2021 Citrix | Confidential
Deliver secure experiences Only Citrix optimizes user experience on any device, with advanced policy and data security controls • Unified single sign-on (SSO) access experience to apps and desktops with a wide range of identity providers, including password-less access with FIDO2. • Optimized performance of Microsoft Teams and other teleconferencing solutions on all devices, including Windows, Mac, Linux and more to come. • Simplify compliance and enhance access control with a granular policy engine that provides IT with better insights and control. • Integrate Citrix SD-WAN with Microsoft Azure Virtual WAN to provide high- performance connectivity and fine-grained, app-aware QoS control, ensuring a great user experience in all network conditions. • Reduce security risk and protect intellectual property with comprehensive session recording, watermarking and user behavior analytics. Citrix has over 400,000 customers that rely on its security capabilities every day to protect sensitive data. 13 © 2021 Citrix | Confidential
Simplify and accelerate your journey to the cloud Citrix delivers more with Windows Virtual Desktop. Save costs when migrating Citrix workloads to Microsoft Azure. Savings of ~ 70% over 3 years Licensing Savings Citrix Virtual Apps & Desktops service $17 – $30 per user/month savings • Citrix Cloud transition licenses • Windows 10 multi-session Operational Savings 25-50% Operational savings • Deploy 4x faster than on-premises • Centralized management for hybrid Infrastructure Savings 70+% Infrastructure savings • Compute + storage + networking
Citrix cloud services with Microsoft Azure: Improved economics and business value 15 © 2020 Citrix | Confidential
Agenda • Understand cost savings for a customer moving to Citrix Virtual Apps and Desktops service and migrating workloads to Azure • Compare overall cost between native WVD and Citrix with native WVD © 2021 Citrix
Simplify and accelerate your journey to the cloud Citrix delivers more with Windows Virtual Desktop. Save costs when migrating Citrix workloads to Microsoft Azure. Savings of ~ 70% over 3 years Licensing Savings Citrix Virtual Apps & Desktops service $17 – $30 per user/month savings • Citrix Cloud transition licenses • Windows 10 multi-session Operational Savings 25-50% Operational savings • Deploy 4x faster than on-premises • Centralized management for hybrid Infrastructure Savings 70+% Infrastructure savings • Compute + storage + networking
Infrastructure cost optimization Savings from Savings from utilizing Windows 10 Enterprise multi-session VMs vs migrating workloads single session Windows 10 VMs, savings from flexible networking on-prem to Azure and compute provisioning (including reserved instances). >70% infrastructure Citrix savings Citrix Cloud service doesn’t require physical infrastructure for infrastructure Delivery Controllers, Director servers, license servers, SQL servers, and StoreFront. savings 1000 knowledge workers with medium workloads using single session Windows 10 and migrating workloads to Azure using Windows 10 Multi-session VMs. Note: WVD is the only way to run Windows 10 Enterprise multi-session When using Azure Files for storage, customers pay for actual consumed storage (vs. pay for fixed-sized disks) © 2021 Citrix
Reduction of operational costs Faster time to Deploy Citrix workloads up to 4 times faster than on-prem. value Citrix cloud services are always up-to-date, helping reduce costs associated with upgrading and patching by up to 30%. Support business uses cases from simplifying business continuity Deployment flexibility and disaster recovery planning to increasing M&A agility through 30 – 50% the flexibility of scalable cloud services and infrastructure savings Unified toolset for VDI and managed DaaS. Integration with Hybrid Cloud VDI & FSLogix, MSIX app attach, Azure Storage technologies. User and DaaS Management policy management tools. 1000 knowledge workers with medium workloads using single session Windows 10 and migrating workloads to Azure using Windows 10 Multi-session VMs. © 2021 Citrix | Confidential
License cost savings Savings on RDS CAL with Customers with a Windows Virtual Desktop entitlement via Microsoft 365 will see a $17 savings per-user per-month by migrating from Windows Virtual Desktop Windows Server to Windows 10 Enterprise multi-session; Windows entitlement Server still requires RDS CALs. 3-year Windows 7 Extended Security With WVD, 3-year Extended Security Update is included for Windows $17 - $30 Updates included 7 VMs running on Azure per-user/ month Citrix Customer Citrix cloud service include Citrix CSS and customers save even more Success Services with transition programs. included 1000 knowledge workers with medium workloads using single session Windows 10 and migrating workloads to Azure using Windows 10 Multi-session VMs. © 2021 Citrix
Example A – 1000 Power Users on Win10 MS Estimated Savings - ~30% or ~$300K Note: Figures are illustrative; actual savings vary by user requirements and other variables Note: Figures are illustrative; actual savings vary by user requirements and current virtual desktop operating model 22 © 2021 Citrix | Confidential
Example B – 1000 Medium workload users on Win10 MS Estimated Savings - ~33% or ~$350K Note: Figures are illustrative; actual savings vary by user requirements and other variables 23 © 2021 Citrix | Confidential
Example C – 500 Heavy graphic users on Win 10 OS Estimated Savings - ~24% or ~$2.1M Note: Figures are illustrative; actual savings vary by user requirements and other variables 24 © 2021 Citrix | Confidential
Comparing TCO Native WVD vs Citrix with native WVD © 2021 Citrix
Simplify and accelerate your journey to the cloud Citrix cloud services enhance capabilities while reducing TCO Savings of Third party partner add-ons Printing, monitoring, advance management ~25% ~$330K over 3 years in savings Operational costs Citrix licensing cost 7-$10+ Support and helpdesk tools, application in add-on costs management and lifecycle management Operational costs Support and helpdesk tools, application 30-50% management and lifecycle management savings Azure infrastructure Azure infrastructure 25-50% compute + storage + networking compute + storage + networking savings Windows Virtual Desktop Citrix with Windows Virtual Desktop Assumptions: 1000 knowledge workers with medium workloads using Windows 10 Multi-session VM. *Numbers based on internal Citrix testing.* * Please contact Microsoft BDM before presenting these slides to a customer 26 © 2021 Citrix | Confidential
Azure infrastructure cost optimization CPU and memory Innovative CPU and Memory optimization technology can improve user density per VM by 20-43 percent optimization Bandwidth optimization Ultra-efficient HDX protocol reduces bandwidth usage by up to 40% and delivers better user experience over high 25 – 50% latency network savings Increase user density on server systems during daily operation, Autoscale and powered by an enterprise-grade load balancing algorithm. load balancing Autoscale allows for better cost savings without sacrificing experience. It does that through schedule / load based settings 1000 knowledge workers with medium workloads using single session Windows 10 and migrating workloads to Azure using Windows 10 Multi-session VMs. © 2021 Citrix
Reduction of Operational Cost Faster and proactive Lower mean time to resolve (TTR), FCR, Incident troubleshooting savings Citrix Director, HDX Insight, CAS/P. Windows and application Simplified Windows and application lifecycle management, with Citrix lifecycle management Machine Creation Services and Application Layering, increases speed 30 – 50% of deployment and admin effectiveness, while also reducing downtime. savings Hybrid cloud and Unified toolset for VDI and managed DaaS. workload management User and policy management tools. 1000 knowledge workers with medium workloads using single session Windows 10 and migrating workloads to Azure using Windows 10 Multi-session VMs. © 2021 Citrix
Replacement of 3rd party Windows Virtual Desktop add-ons Troubleshooting Monitoring Enterprise functionality Universal printing included in Citrix Virtual Apps and Desktops User environment management Application layering *Savings of ~$98.59 per user / per year Deployment and management tooling 1000 knowledge workers with medium workloads using single session Windows 10 and migrating workloads to Azure using Windows 10 Multi-session VMs. *Assuming all the add-ons are required in the list above 29 © 2021 Citrix | Confidential
Simplify and accelerate your journey to the cloud Citrix cloud services enhance capabilities while reducing TCO Third Party Partner Add-ons Saves $7-$10+ 25+% Monitoring & advance management in add-on savings 30 - 50% over 3 years costs savings over 3 years Citrix Licensing Cost Operational Costs New Citrix Cloud Customer Citrix Licensing Cost Support and helpdesk tools, Application 30-50% Cloud Transition - TTU management and lifecycle management savings Operational Costs Operational Costs Support and helpdesk tools, application Support and helpdesk tools, application management and lifecycle management management and lifecycle management Azure Infrastructure 25-50% Azure Infrastructure Compute + Storage + Networking savings Azure Infrastructure Compute + Storage + Networking Compute + Storage + Networking Native WVD Net New Customer Existing Customer *Assumptions 1000 knowledge workers with medium workloads using Windows 10 Multi-session VM. Citrix pricing is considered at tired pricing with no additional discount *Numbers based on internal Citrix testing 30 © 2021 Citrix | Confidential
Thank You
Build partner technical capabilities faster through TP&D
Build your technical capabilities faster to Easy to modify 4 column table accelerate sales, deployments and app development Receive technical guidance from a Microsoft Partner Technical Consultant through a recommended path of personalized consultations with virtual white-boarding, architecture reviews and shadowing of real-world scenarios aligned to solution areas. Modern Workplace Business Applications Azure Technical consultations • Personalized one-to-one technical guidance • Design reviews • Deployment Shadowing
Partner Network benefits used to engage with Partner Technical Consultants Personalized one-to-one technical consultations for presales, development and deployment scenario guidance with screen-sharing. Unlimited technical presales assistance Gold 50 partner advisory hours for deployment scenarios Unlimited technical presales assistance Silver 20 partner advisory hours for deployment scenarios 5 partner advisory hours for presales/deployment Action Pack scenarios Network Not available Get the 1. Learn how to qualify for Partner Network technical presales & deployment benefits 2. Review supported products and scenarios details 3. Learn more about how to use technical presales and deployment services
Technical Consultations (TCs) Defined What a TC is What a TC is not • Delivered remotely. • MS sign-off or certification/approval of a • Provides technical resources, proposed partner solution. recommendations and deliverables. • “Hands-on” support or in-production • Focuses on common partner questions deployment assistance. and technical scenarios. • Break-fix alternative for in-production or • Packaged as an MPN advisory benefit. technical issues. Technical Presales and Deployment Services – supported products and scenarios (microsoft.com)
WVD Resources on TP&D Technical Consultation Framework Docs & Presentations
WVD Adoption Business Challenge Accelerate WVD Adoption The Partner started to have a lot of queries about Windows Virtual Desktop specially due to the new challenges that Covid-19 presented to us all this here, so many of their customer started to have this Several customers are keen to move for this need of aligning a good remote work approach, moving sometimes from their old RDS deployments new era of “remote work” but they were and others mounting something really from scratch on WVD. They needed someone to help them on struggling to understand WVD, how can they the technical side of it and as well on how to really do a proper/correct sales pitch for this new really leverage it on a cost effective way. incredible product/platform in a way to get their clients hooked with it, technically and price wise. Partner Verbatim: ” As a result of COVID-19 we’ve seen a huge increase in WVD Solution opportunities within our partner base, and I’ve made sales pitching sessions as well as technical sessions on WVD for the Sales Team on the infact our WVD solution total has grown 119% Partner to ramp up their knowledge for this business needs and helped them on specific scenarios in the last 3 months. As a result of this growth that were a little bit more complex for them to gain the opportunity, this resulted on a narrow we’ve needed assistance as a business on a partnership between some their sales consultants and me to drive them on a right path on a lot of number of elements within the solution, as opportunities. we’re still in our infancy when it comes to the Then specifically with a Sales Consultant but not only, we started to have a closer approach for the technicalities around it. When I have a WVD opportunities that were coming to tackle them on a tailored way ensuring all stakeholders involved query, the first person I think of is Joao as his understand how good the product is for their business, through technical presentations and demos experience is second to none. Not only is Joao not forgetting the pricing/licensing explanations for each scenario. my go-to-guy for WVD because of his technical capabilities, but also because of his Results/Business Impact ability to communicate the technicalities in a Thanks to this the Partner managed to win a lot of opportunities on WVD from July till now and they way that is ‘understandable’ for those not so still believe that this will only keep growing, doesn’t matter really if it is a customer with only 30 seats savvy w/ the solution.” or a 300 one, it will be a platform with an immense impact specially on this Pandemic Times. In addiction to the direct impact on the Partner, we made TP&D visible for their partners/customers where most of them are MPN members which will generate more work for our teams. Delivered by: João Vieira Recruit and Enable Partner Win more deals Accelerate Deployment
Get started with technical services Modern Workplace Business Applications Azure João Vieira Learn more at aka.ms/TPD Senior Partner Technical Consultant vieira.joao@microsoft.com Azure (IaaS)
Cloud Customer Roadmap https://octopus.cloud
OUR MISSION We help service providers optimize and transform their end-customers’ businesses by providing clear and accurate insights into their licensing costs and IT infrastructure.
OC Cloud View OC Reporter OC Intelligence OC Scanner • Agreement management Technology to • Infrastructure Overview License collect usage • Audit trail Optimizer information about • Report preparation Hosts, VMs, Applications and SPUR Users including SKU Processor performance SPLA Analyzer monitoring. usage reports End Customer Billing Reports
The state of play Why has data center migration proven to be a difficult for service providers? No clear roadmap New complex needs Inability to prove value Too much focus on risk It’s been difficult to Customers don’t just want Highlighting the true Without the ability to develop a clear migration to reduce TCO, they are potential of cloud highlight opportunities, roadmap with steps looking to transform migration with clarity most of the effort has towards transformation. their businesses. has proven difficult. focused on risk mitigation.
Introducing our Cloud Customer Roadmap Services
Cloud Customer roadmaps Licensing optimization Infrastructure viability Cloud migration Cost Analysis Report Cloud Viability Assessment Customer Cloud Roadmap Hosting inventory Service comparison Profitability analysis Hosted environment inventory Reconcile SPLA usage vs. Azure usage End-customer profitability analysis Reporting accuracy Contract Assessment Technical feasibility Reconcile past month’s reporting vs. usage Consider the best approach for contracts End-customer industry and requirement analysis Licensing optimization Technical Assessment Billing and licensing optimization Assessment of the technical feasibility Upsell/cross-sell analysis Workload and solution selling opportunities Cost analysis Financial Assessment Identify and quantify cost avoidance Assessment of the financial feasibility End-customer LTV analysis and savings Revenue opportunities by customer and CLTV Current Assessments Cloud Customer Roadmap
Providing accurate SPLA licensing reports…
Licensing usage overviews per end-customer
Under-Reporting vs. Overpayment
Services Cost Comparison…
Opportunity per end-customer…
Data Center Workload Customer Assessments Assessment Roadmap Business Model • Profitability • Cost Optimization • Licensing Customer insights • Offer Development Migration are actionable • • Contract Timing Costs Stakeholders • Sales • Marketing • Product/Engineering • Finance Most Actionable Partially Actionable Least Actionable
Become a trusted strategic partner Providing a tool to that helps your clients optimize and HOW YOU BENEFIT transform positions you as a strategic advisor. From service provider to differentiated Add a new revenue stream A new revenue stream can be added which can delivers strategic advisor immediate financial benefits. Not only does the solution help Longer term opportunities you transform the end-customer, Accelerating your customers’ journey to the cloud open ups it allows you to refine your longer term large scale strategic opportunities. business differentiators. Refine managed services and expertise Managed services expertise and services can be developed and refined.
SHORT TERM LONG TERM Optimize Transform END CUSTOMER BENEFITS Detailed insights identify Supports a clear migration licensing cost savings and help strategy to help clients to optimize the data center. digitally transform. How does it help Identify opportunities Determine requirements your end-customers? Collect and calculate inventory costs to spot opportunities Explores the technical requirements for Not only does the approach highlight for improvement digital transformation. opportunities for performance Achieve cost savings Shape the journey improvement, it supports a roadmap Achieve cost savings by Help formulate a phased for transformation. choosing the best roadmap based on detailed environment to run workloads. and sound information. Improve performance Transform for the future Identify opportunities to Support a future-proof agile enhance workloads, and in organization with a clear path turn, business performance. towards transformation.
Special Early Bird Campaign • Inititial Installation - for free • 30% Discount for Cloud Customer Roadmap Service • Offering valid until – 01.03.2020 • 10 Projects available • First come, first serve Send us an Email: mohan.singh@octopus.cloud
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Windows Virtual Desktop Q3 Promo Offer! New customers save 30% on Windows Virtual Desktop computing costs for D-series and Bs- series virtual machines for up to 90 days when using the native Microsoft solution. Redeem the offer directly in the Azure Portal before 31 March 2021 – 90 days offer commences on activation The Offer is only available to new customers that begin using Windows Virtual Desktop for the first time during the Windows Virtual Desktop Promo Offer Period with an Azure subscription Check out T&Cs at aka.ms/wvdoffer
In 2020, a research team led by Microsoft and Dr Chris Brauer, Goldsmiths, University of London uncovered a £48B opportunity for UK firms to boost competitiveness while building sustainable growth. Building on the research, they have gone further to understand the specific opportunity the Microsoft UK Partner Network has in driving competitive change. Join us at the virtual Partner Executive Summit on 10 -11 February where we will explore the crucial role the Microsoft UK Partner Network has in driving this opportunity in 2021. Day One – 10th February 4-5pm James Chadwick, General Manager for Commercial Partner and Angela Evans, Partner Strategy & Marketing Director will be joined by some of the UK Executive Leadership team including Gavin Jackson, Enterprise Commercial Lead. They will discuss the new research that shows the contribution Partners can make to the UK economy through incremental changes to enhance competitiveness. Register for Day One with the link below. aka.ms/PESDay1Register Day Two – 11th February 11.30-2.15pm On Day Two, there will be multiple breakout sessions for you to choose from including Solution Areas, Industry and other important topics such as Diversity and Inclusion and Sustainability. The sessions for both Azure and Data & AI will be running at 11.30, you can find their links within the Session Schedule! These will also be available on-demand after the event. Add Day 2 to your calendar below, the Session Schedule is within the invite. aka.ms/PESDay2AddtoCalendar
Next call: Thursday 4th March Thank you In the meantime, please continue the conversation in our Azure chat forum: aka.ms/ukintelligentcloud
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