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THE WORLD’S ONLY GLOBAL RETAIL AND LEISURE MAGAZINE
www.rli.uk.com MAY 2022 ISSUE 172
GLOBAL FOCUS
U.S. POLO ASSN.
GROWTH ON A GLOBAL SCALE
JESSICA MCCORMACK ANYA HINDMARCH RED CARNATION HOTELS
172
Where Art Merges Fashion with The Power of
with Creativity Purpose Passion
AL HALA GROUP | BORSALINO | ICONIC RETAIL DESTINATIONS | MAPIC ITALY INSIGHT | PLACEMAKING | TRENDS FOR THE FUTURE
contents
Partner with one of the world's
MAY 2022
Special Features
leading Apparel Brands. 24 18 WHERE ART MERGES WITH CREATIVITY
Jessica McCormack is a globally recognised luxury fine
jewellery brand that offers diamonds for the modern
woman at its London Townhouse.
20 FASHION WITH PURPOSE
Cover Story
18
Anya Hindmarch founded her self-named brand in London
in 1987 and in the last 35 years it has grown into a globally-
U.S. Polo Assn. is the official brand of the United renowned name.
States Polo Association (USPA), which was formed in
1890 as the non-profit governing body for the sport
of polo in the United States. 22 THE POWER OF PASSION
Red Carnation Hotels has been built with a vision of
excellent service and a determination to offer generous
hospitality to customers.
Editor’s
Foreword 26 AFounded
COMMITMENT TO QUALITY
20
in 2010, Al Hala Group is the holding company
for aura Living and Leem, two sophisticated Middle Eastern
Another month has flown by in the RLI office and before we companies.
knew it we were putting the finishing touches to this May
edition, which highlights brands from around the world and
a wealth of Special Features and in-depth pieces on global
28 ATheSYMBOL OF EXCELLENCE
Borsalino brand was born 165 years ago when
topics from the world of retail and leisure. Alongside this Giuseppe Borsalino inaugurated what is now the oldest hat
there is all the news and views you need to keep yourself manufacturer in Alessandria, northern Italy.
up-to-date on everything in the industry.
40 SPECIAL
22
FEATURE - PLACEMAKING
Till next time…
James Quinn, Editor Turning Spaces into Places
In today’s hectic world, trends in the retail sector come
and go, but Placemaking has become a key topic and
remains a major talking point within the sector.
Publisher’s
Comment 44 VOYAGER - ICONIC RETAIL DESTINATIONS
Cream of the Crop
Over the last two game-changing years, the retail landscape
May is here, the sun is out, the days are getting longer and it’s has undergone monumental changes. Through all of this,
GIORDANO
getting warmer… the perfect time to sit back with a cocktail major cities have continued to be shining lights. Here, RLI
26
while reading this month’s issue. Our Cover Story takes a investigates 12 unique cities that are the cream of the crop
trip to the US, to talk to J. Michael Prince, President & CEO in the world of retail.
of USPA Global Licensing, the company that manages the
w ,--l4 Yv wt-, s+ r,,v l'\1 e .....f
----
multi-billion-dollar, global U.S. Polo Assn. brand to discuss its
growth ambitions following the recent launch of their first UK 50 MAPIC ITALY INSIGHT
Rebuilding Retail
store at Cheshire Oaks and their first entry into the Brazilian
The last two years have been a tumultuous time for the
(1 i:-tl.J) market with a flagship store in Morumbi Mall, São Paulo.
./
retail and property industries, and it has seen acceleration
., _,,- in the changes of consumer habits. Here, RLI takes a
I am excited to announce our panel of esteemed Judges
for this year’s prestigious Global RLI Awards to be held Regulars closer look at the Italian market and some key schemes.
in association with Gold Partner, luxury powerhouse,
Chalhoub Group on 2 November in Riyadh, a great Jury of
inspirational leaders in the world of retail and leisure, visit 04 RLI MEETS - TOBY HARRIS 34 MARK FAITHFULL - FOLLOWING THE MONEY
Giordano is one of the world's leading international retailer of apparel and
www.rli.uk.com/awards/judges to see who they are.
06 UK NEWS 36 RETAIL INSIGHT - JAMES BROOKE
accessories for men, women and children. I hope you have managed to finalise those winning entries,
the shortlist will be announced in the July issue, so stay tuned.
08 INTERNATIONAL NEWS 37 DESIGN GALLERY
This month I will be chairing two sessions at this year’s much
Present in 30 countries across Greater China, South Korea, Southeast Asia, anticipated UKREiiF event 17-19 May, Leeds with key industry
players, ‘Future High Street Threats & Opportunities’ and ‘The
10 AMERICAS NEWS 38 INDUSTRY INSIGHT - CHIRAG PATEL
Central Asia, Australia, India, Africa and the Gulf Cooperation Council (GCC). Future of Coastal Towns’, visit www.ukreiif.com to secure
your place. Then it’s off to Milan as we continue our Global
12 MIDDLE EAST NEWS 39 FIT-OUT GALLERY
Partnership with MAPIC for this year’s MAPIC Italy, 18-19 May.
14 ASIA NEWS 56 EVENT PREVIEW -
GLOBAL DEPARTMENT STORE SUMMIT
See you on my travels!
Jayne Rafter, Publisher 30 SPECIAL FEATURE -
TRENDS OF THE FUTURE 58 EVENTS PAGE
fl (+9714) 4097025 ID www.giordano-me.com m franchisebusiness@giordano.com
© Paramount Publications Ltd. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, without the consent of the publisher. While every effort is made to ensure accuracy, the publishers do not accept liability for error,
printing or otherwise, appearing within this publication. The views expressed are not necessarily those of the editor or publisher.
who’s who in retail
RLI MEETS
Toby Harris
CEO OF STATE OF PLAY HOSPITALITY
Q. Given the changing market conditions throughout the Q. What do you make of social media and its prominent rise
Covid-19 pandemic, have you had to alter or re-evaluate your in importance over the last few years, and how important do
key objectives moving forward? you feel e-commerce and online activities will continue to be?
Whilst Covid-19 led to our business being forcibly shut down for long Social media is our most important marketing channel as it allows us
periods, it did not alter our core belief that our concepts have huge to reach, engage and keep in touch with new and existing guests. Whilst
potential for growth. Clearly during the depths of the pandemic our our business model is based on physical in venue experience, I expect
primary strategic objective was to survive but we are now once again digital engagement to remain at the core of our marketing strategy.
WE
firmly focused on expansion.
Q. What would you consider to be your career highlights?
Q. How would you say the Covid-19 outbreak affected your Nothing comes close to the sense of satisfaction of having navigated
business, and will it have any long-term effects on your plans State of Play through the last two years and establishing a platform for
CREATE
moving forward? rapid growth. It has been a huge team effort and I am immensely grateful
Covid-19 tested us and the whole hospitality industry in ways that to all our teams for their resilience and determination to bounce back
none of us could have ever imagined. However as well as facing the from the crisis.
GREAT
daunting prospect of no revenue it also gave us time to reflect on our
strategy, our identity and what we wanted to be once we emerged from Q. How are you feeling about the 12 months ahead?
the crisis. One major strategic pivot was to focus on developing and Generally I am very positive given the range of opportunities that
DESTINATIONS
growing our existing concepts as opposed to creating new ones. lie ahead for the business. That said, I am concerned by the impact of
inflation and what the macro economic outlook will be a year from now.
Q. What key leadership skills do you feel are the most
important in the current retail climate? Q. Do you have any words of warning for the industry as we
I’ve always felt judgement is critical and more so than ever today. continue to move through unchartered territory?
Allocating resource, of both capital and time, to optimise outcomes I am no economist but given the current high level of inflation there
requires sound judgement. Listening and showing empathy are has to be a fair chance of some form of consumer-led slow down
OUR SERVICES
also key especially after two such difficult years for everyone in the over the next 12-18 months. As such I would advise the industry not
leisure industry. to over commit to new projects irrespective of attractive upfront Market Research and Development Analysis
landlord incentives.
Retail Development Review and Turnaround Solutions
Q. As a leader, when making key strategic decisions, what
proportion of the decision do you feel is fact-based and what Q. Any final thoughts or anything else you would like to add? Strategic Planning and Concept Design Review
proportion is instinctual? It was humbling to see leaders across the leisure and hospitality Retail Leasing and Merchandising Advisory
The genesis of most of the key strategic decisions I’ve made as CEO industries showing such solidarity and support for one another during Shopping Centre Management Advisory
has been instinctual. That said I’ve qualified them with as much fact-based the crisis. In a period of existential threat for all our businesses there was
analysis as possible given timescales. In the early stages of Covid-19, a real sense of war spirit and togetherness which was uplifting. Property Financial Analysis and Business Plans
with events moving so rapidly and little sense of what lay ahead, most Marketing and Promotional Strategy
decisions had to be made on feel.
Q. Do you feel that CEOs and company leaders can continue FOR INQUIRIES, PLEASE CONTACT:
to be transformational in the new retail landscape and will
this actually be more important than ever now?
+971 55 697 3356 (UAE)
I think transformational leadership is an essential ingredient for success
given the level of innovation within the leisure industry. Customers are +1 905 317 5500 (Canada)
spoilt for choice so the concepts which can continue to evolve and
incorporate technology to enhance the customer journey will be best info@mcarthur-specialists.com
placed to thrive in this experiential era.
www.mcarthur-specialists.com
Dubai, United Arab Emirates
04 RETAIL & LEISURE INTERNATIONAL MAY 2022
uk
COCA-COLA LAUNCHES A FLAGSHIP CLOTHING
STORE IN COVENT GARDEN
news
HOLLYWOOD BOWL GROUP OPENS
FIRST SITE IN NORTHERN IRELAND
inbrief
KLORIS LAUNCHES FLAGSHIP
Shaftesbury has announced the opening of the
first flagship store for KLORIS on Newburgh
Street. Their premium CBD products focus
Iconic drinks brand Coca-Cola has opened its very Hollywood Bowl Group, one of the UK’s on sleep, stress, recovery and active skincare -
first European flagship store in London on Covent leading leisure operators, has completed spanning supplements, topicals, spa experiences
Garden’s Long Acre. A first of its kind in Europe, the all- a new £2.4M entertainment centre at the and more. The new store spans 556sq ft
new fashion hub offers a range of limited-edition fashion redeveloped Odyssey complex in Belfast. throughout two floors.
collections and exclusive designer collaborations, plus The centre, located in the city’s thriving
gift items and unique drinks creations, which includes a Titanic Quarter, is the first of its kind
customisation centre to personalise cans. to open in Northern Ireland and is the ROXY BALL ROOM TO EXPAND
The opening follows the successful launch of similar Group’s second major family bowling and A night out in Sheffield is set to get even better
retail stores in the US with the brand noting that ‘the entertainment centre to open in the last five this summers, with Roxy Ball Room opening on
high street isn’t just for shopping; it’s a place where months, following the launch at Birmingham Wellington Street in the coming months. From
memories are made and experiences shared.’ The Resorts World in December. The new beer pong to pool and shuffleboard, visitors to
London shop is vaguely conceptual, in that it is a physical centre has created 30 new jobs in a variety Sheffield city centre will be able to party the
manifestation of the brand’s exhortations to come and of different roles. night away whilst competing in this favourite
‘experience the Real Magic of Coca-Cola’. Stephen Burns, CEO of Hollywood Bowl games at the new venue.
Michelle Moorehead, Vice President of Licensing and Group, said: “The opening of our Belfast
Retail at The Coca-Cola Company, said: “This store centre marks a significant milestone for our
is a chance for us to provide Coca-Cola fans with a business, as we continue to grow into new OMEGA BOUTIQUE UNVEILED
premium array of fashion and collectables and fresh and exciting markets.” The Watches of Switzerland Group advances
ways to experience our drinks.” on its mono-brand boutique expansion strategy
with the opening of its sixth OMEGA boutique
TIM HORTONS TO BOLSTER UK in Sheffield at Meadowhall. The new boutique
PRESENCE WITH LONDON SITE boasts a sophisticated design and an exquisite
collection of OMEGA watches.
Iconic Canadian QSR brand Tim Hortons® Its expanded presence in the capital will be
has announced it will continue its rapid a significant part of this plan, with several
NEW SIGNINGS FOR LONDON
expansion throughout the UK, with plans to key locations in the pipeline and a continued
Leading specialist UK leisure and propert agency,
open its first restaurant in the capital and focus to seek landlord partners and further
Shelley Sandzer, has secured prime Wardour
double its estate across the country by the sites across the UK & Ireland.
Street sites for two dessert-led concepts.
end of 2023. Kevin Hydes, Chief Commercial Officer
Marking a UK debut, Cocomelt London has
Having spent the last eighteen months at Tim Hortons® in the UK commented:
selected 132 Wardour Street for their first
successfully growing its drive-thru portfolio “Surpassing the 50-location milestone has
location outside of the US, whilst Acai Berry will
in key towns and cities, it will now open been a testament to the team and the
open in the adjacent 130 Wardour Street.
its first London site at Park Royal, later hard work injected to build sustainable
this year. With its ambitious plans to grow success since inception into the UK in
the brand across the UK while bringing 2017. Our plan is to continue growing the BIKE BRAND ADDS NEW STORE
PUTTSTARS, THE INNOVATIVE INDOOR MINI-GOLF BRAND OPERATED BY THE HOLLYWOOD BOWL GROUP, HAS SELECTED QUEENSGATE SHOPPING CENTRE IN its Canadian charm to as many guests as Tim Hortons® estate, both in London and Evans Cycles, the UK’s leading specialist bike shop,
PETERBOROUGH FOR A REGIONAL DEBUT LOCATION, SET TO OPEN LATER THIS YEAR. PUTTSTARS HAS EXPANDED ITS PORTFOLIO ACROSS THE UK SINCE ITS LAUNCH IN possible, its 4,209sq ft site will offer a dine nationwide, and along with this, we will
MARCH 2020, WITH THE QUEENSGATE SITE SET TO BE THE BRAND’S FIFTH LOCATION. LOCATED WITHIN QUEENSGATE’S NEW LEISURE EXTENSION, THE £2.5M, 20,000SQ FT has announced a brand new store opening in
VENUE WILL OFFER GUESTS THREE UNIQUE, INTERACTIVE NINE-HOLE GOLF COURSES, DESIGNED FOR FAMILIES AND YOUNG ADULTS.
in and drive-thru service as well as delivery likely trial new concepts to meet the needs Burton-on-Trent.As its fifth store launch this year,
options at the new site. of our ever-growing fanbase. We consider the momentum continues for Evans Cycles and
In its next phase of growth, the brand ourselves a real contender within the QSR they aren’t looking to slow down yet.To celebrate
DECATHLON LAUNCHES NEW GRAVITY SITE TO will continue to best meet the needs of
its growing customer base, targeting drive-
sector and have ambitions to become the
preferred brand of choice, no matter what
the opening, they will be running a limited offer of
20 per cent off selected bikes.
FLAGSHIP STORE LAND AT LIVERPOOL ONE thru’s as well as key high street locations. occasion our guests are seeking to enjoy.”
Decathlon UK has opened a brand new flagship site in Liverpool. By Gravity Active Entertainment, the UK’s fast-growing leisure
opening its new 2,500sq m store, Decathlon hopes to sustainably and entertainment company, and Grosvenor, co-owner and
make sport more accessible to the people of Liverpool, Merseyside asset manager of Liverpool ONE, has announced plans for a
and the North West of England. 100,000sq ft active experience site at the UK’s leading leisure and
Located on the border of the River Mersey and Irish Sea, Liverpool entertainment destination.
offers world-renowned opportunities for outdoor activities, from Representing a £10M investment and set to open in Q4
walking and golfing to paddleboarding and water sports. A perfect of this year, the new Liverpool ONE venue will span the two
location for Decathlon, the retailer hopes its latest store will inspire upper floors of the former Debenhams. An evolution of Gravity
shoppers in the North West to discover the joys of sport and the Southside, Wandsworth, Liverpool ONE will be the first venue to
benefits of an active lifestyle. feature an outside rooftop space that will be integrated into the
The opening continues Decathlon UK’s commitment to providing overall experience.
a warm, welcoming retail experience to all, that is fun and interactive The venue will also house a unique e-karting experience,
too. The store will also help to inject millions into the Liverpool bowling, urban golf and modern F&B offering with a bar concept
high street, as well as creating 40 jobs for Liverpool residents with a and live entertainment. Gravity is building on the increased
passion for sport. Since its launch over 20 years ago, Decathlon has interest in innovative leisure experiences, with Liverpool ONE
grown to be one of the UK’s leading outdoor and sporting retailers. being the company’s flagship in its portfolio of 18 venues.
06 RETAIL & LEISURE INTERNATIONAL MAY 2022 MAY 2022 RETAIL & LEISURE INTERNATIONAL 07
international
AN UPCOMING €500M MEGAPROJECT IS SET TO
news
CITY CHIC BRAND IS OFF TO A
inbrief
LAURA ASHLEY EYES GROWTH
CREATE A NEW COMMERCIAL HUB IN LJUBLJANA GOOD START IN 2022 Gordon Brothers-owned lifestyle brand Laura
Ashley has joined hands with IMG to expand its
In Ljubljana, a huge mixed-use project will see the creation The global plus-size omnichannel fashion presence in China, India, Europe, Australia, New
of a new railway station, a new bus station, a hotel, a retailer City Chic has reported a strong Zealand and the Middle East “in a fresh, modern
shopping centre, offices and apartments as part of the performance in the first part of the year, way”. The multi-year partnership will see the
Emonika project. however, it expects a challenging future due creation of a new fashion and homeware range
More than 19,500sq m of office space with more than to global supply chain disruptions. and hospitality offerings.
790 parking spaces will be built in the northern part of Sales soared 46 per cent to $178M in
Emonika, which will serve the needs of large companies the first part of the year while the company
and SMEs. The project will also include more than 205 built an active customer base of 1.32 million RETAIL PORTFOLIO EXPANDS
lifestyle apartments, some of which will be penthouses with users. Altera Vastgoed NV has acquired convenience
panoramic, spacious balconies. The southern part will have In the second part to date, US sales rose centre De Vlashoeck in Bergschenhoek from
retail and leisure facilities, with more than 80 retail units 47 per cent and Australian sales by 13 per Strada Vastgoed BV.The centre of approximately
on 24,500sq m. A 153-room hotel will also be built, the cent, with total sales up 25 per cent from 4,200sq m includes a Plus supermarket and a
Emonika Urban Resort Hotel will include a roof garden, a the same period a year earlier. Kruidvat drugstore. The centre accommodates
fine dining restaurant and a conference room.The Emonika The brand has also made strategic about ten stores, 160-space car park and dates
project will also include a 20-storey tower block, which will investments in inventory to support future back to 2004.
be the tallest building in Ljubljana, with 51 apartments for growth demands and to manage supply
chain disruptions across its global markets.
long-term rent and more than 10,000sq m of office space. SLIPO TO REOPEN 16 STORES
Ukranian retailer Slipo will resume operations
in 16 stores in Kyiv, Sumy, Chernihiv and Kharkiv,
PAS GROUP TO MERGE WITH following the temporary closures due to the
BRAND COLLECTIVE ongoing conflict in the country. The company,
which is part of Fozzy Group, has reopened a
range of stores in the past few weeks.
Apparel and footwear retail companies where PAS Group is currently located, the
Brand Collective and PAS Group are to two businesses consolidating in one location
merge, creating Australia’s third-largest in “campus-style” premises. HELL PIZZA READY TO EXPAND
fashion retail group. Eric Morris will be CEO and Lisa Shalem, The gourmet, fast-food chain founded in New
The deal, which was effective 26 April, previously GM at Shoes & Sox, will assume Zealand, is to launch its first Australian store in
will aggregate 26 brands and 15 character the role of Executive GM of the Footwear Brisbane in the coming months. The company
licences, operate in 300 retail locations Division. Inside Retail understands that says it will grow its footprint across Queensland
across Australia and New Zealand and Brand Collective’s existing CEO Caleb to test the market before introducing Hell
employ 3,000 staff. The company will also Brown will be leaving the business. Larry nationwide. Founded in 1996, Hell Pizza has a
run some 250 wholesale accounts both Kestelman, of Brand Collective parent LK network of 74 franchises in its home market.
locally and internationally. Trading under the Group, said the merger would allow the
Brand Collective banner, the business will group’s brands to continue to grow and
boast revenue exceeding $600M. “achieve their full potential”. BANG & OLUFSEN ADDS STORE
ONE OF THE WORLD’S MOST POPULAR SPORT AND LIFESTYLE BRANDS ADIDAS HAS REOPENED ITS FLAGSHIP STORE IN MALL OF SPLIT, TO SHOWCASE
The portfolio of brands will include Clarks, Morris said the company’s Designworks Located in the heart of Melbourne’s high-end
A NEW INTERIOR DESIGN THAT CELEBRATES THE TOWN OF SPLIT AND ITS MONUMENTS. THE NEW AND RECENTLY REOPENED STORE ON THE SECOND
Hush Puppies, Shoes & Sox, Superdry, Replay, division supplies products to department furniture and design precinct, the flagship is
FLOOR OF THE MALL SHOWCASES WELL-KNOWN SPLIT SIGHTS SUCH AS THE TOWN’S SQUARE “PROKURATIVE”, AS WELL AS THE TOWN’S RECOGNISABLE
WINDOWS WITH GREEN SHUTTERS AND A SECTION DEDICATED TO THE FAMOUS LOCAL BASKETBALL CLUB “JUGOPLASTIKA”. Review, Black Pepper, Yarra Trail, Everlast, stores and discount department stores, the first Bang & Olufsen store in Australia to
Lonsdale, Julius Marlow, Grosby, Mossimo, while Shoes & Sox is the leading children’s introduce a new concept for the space, designed
Marco Polo, and Volley. footwear retailer in Australia. Brand to showcase the Connected Speakers range
OX STREET TO LAUNCH IN PUMA LAUNCHES A The Brand Collective headquarters will Collective plans to expand the Shoe of at-home products in a sophisticated setting,
complete with an on-site cafe.
AUSTRALIA AND NZ NEW COLLECTION relocate from Port Melbourne to Cremorne Warehouse network.
Singapore-based online sneaker resale marketplace Ox Street is Sportswear brand Puma has collaborated with Australian skate
launching a trans-Tasman expansion, opening an e-commerce store label Butter Goods to unveil a new collection inspired by the
in Australia. 90’s ethos.
“Australia is a perfect fit for the community we want to build in The Puma x Butter Goods collection is based on the Puma
the long-term,” said Gijs Verheijke, Founder and CEO at Ox Street. Slipstream Lo style and comes in two colourways – a white
“We see a big supply gap when it comes to Australian buyers having version features a speckled sole with purple and green accents
access to the most coveted sneakers, whether they’re hot new drops while the Puma Suede VTG revision features a “hairy suede” style
or all-time classics.” with white and blue options.
Verheijke said the company, which was acquired by Carousell The new collection features retro-inspired colourways and
last October, has already built a large network of resellers across designs presented in a contemporary and unorthodox visual
Australia and New Zealand during the past few years. Ox Street said fashion. The brand believes the sports-inspired accents and bold
the emphasis is on enabling faster delivery times and greater access all-over prints will make this utilitarian apparel a hit.
to supply in an industry dominated by US and European megabrands. The campaign images were shot by photographer and
Founded in 2019, Ox Street operates across eight Southeast Asian skateboarder Atiba Jefferson while retired Olympic sprinter
countries, targeting Gen Y and Z investors, collectors and fashion- Usain Bolt has lent his voice to the brand’s retro mascot, Super
conscious consumers. Puma in the campaign video.
08 RETAIL & LEISURE INTERNATIONAL MAY 2022 MAY 2022 RETAIL & LEISURE INTERNATIONAL 09
americas
TOPGOLF OPENS FIRST VENUE THAT INCLUDES
AN ACTUAL 10-HOLE GOLF COURSE
news
UNIQLO TO RAMP UP STORE
EXPANSION IN NORTH AMERICA
inbrief
CAMP TO OPEN LA FLAGSHIP
The experiential retailer, which is part toy store
and part family activity centre, is opening its first
Japan’s Fast Retailing Co. is looking to location on the West Coast, at Century City in
Topgolf fans who want to leave their lofty links balconies with food
expand its footprint more aggressively in Los Angeles, as part of its national expansion.
and drink service and play a little actual golf can now do so at its new
North America. The new flagship will be Camp’s ninth store
venue in El Segundo, California.
On the heels of strong first-quarter overall and the first of many on the West Coast,
Topgolf partnered with golf course designer Mike Angus to refresh
results, the parent company of Uniqlo the company said in a statement.
and reintroduce the Lakes at El Segundo Golf Course right alongside
said it plans to step up expansion, opening
its new 102-hitting bay, standard location on the Pacific Coast
about 400 to 500 stores annually around
Highway between Los Angeles and Long Beach. The golf-gaming
company promises that the 10-hole course is a fine beginner’s
the globe. A big focus of its expansion will POPEYES EYES 200 NEW UNITS
be North America, where the company is The quick-serve chain is celebrating its 50th
course that can be enjoyed by experienced golfers, as well. Rates,
targeting 30 new Uniqlo stores annually. It birthday by continuing its rapid expansion across
too, are reasonable, ranging from $17 to $25 on weekdays and $22
plans to expand Uniqlo’s North American North America and rolling out tech innovations.
to $32 on weekends.
footprint to 200 locations in five years, up The retailer plans to open more than 200
Topgolf’s gaming aspects are interwoven with the actual course,
from its current total of 43 in the US and locations in the US and Canada in 2022, including
as players discover holes with quirky names that present unique
14 in Canada. a flagship in Times Square, New York City.
challenges throughout. The 10th hole is equipped with Topgolf’s
In addition to excellent first-quarter
Toptracer technology that allows players to trace their shots through
results, for the six months ended 28
the skies (or into the trees) like the pros. WAWA TO GROW FOOTPRINT
February, Fast Retailing’s net profit rose
38.7 per cent. The convenience store retailer plans to expand
its footprint into the Florida Panhandle region,
PANERA MAKES HISTORY WITH along with adjacent market in South Alabama,
during the next few years. The business is
SELF-SERVE SUBSCRIPTION looking for sites in Pensacola, Panama City and
Tallahassee, along with Mobile, Alabama.
Panera is taking the unlimited beverage app, and in-store kiosk.
subscription concept in a new direction. “By offering unlimited coffee and tea for
The casual dining retailer is launching a monthly fee, customers will start to see SHOWFIELDS TO ADD STORE
Unlimited Sip Club, a program it is calling savings after only a few cups - a huge leg The retailer, which made its debut in 2019 in
the first-ever nationwide unlimited beverage up against competitor menus that cost the Manhattan, will open an 11,500sq ft location in
subscription for all self-serve beverages. same amount (or more) every single week,” the Williamsburg section of Brooklyn, at CW
For $10.99 per month (plus tax), Panera commented Tom Caporaso, CEO of Clarus Realty Group’s 187 Kent Avenue. The opening
is expanding its existing monthly coffee Commerce.. “Even better, the subscription of the new store is slated for June and is the
subscription plan to incorporate its entire will encourage more frequent stops at first of four slated for launch this year.
assortment of self-serve beverages. Panera restaurants, with a higher likelihood
The assortment includes hot and iced that enrollees will try a breakfast or lunch
coffee, hot and iced teas, lemonades, and item to pair with their daily coffee reward. RURAL RETAILER TO EXPAND
Pepsi-Cola fountain beverages. Customers Over time, it will rake in an abundance of Tractor Supply has reported first-quarter
CHAMPS SPORTS IS BETTING ON EXPERIENCES TO HELP DRIVE SALES. THE RETAILER, PART OF FOOT LOCKER, HAS OPENED A NEW RETAIL CONCEPT, CHAMPS SPORTS HOMEFIELD, IN
who sign up for the Unlimited Sip Club helpful customer data, allowing the brand earnings and sales that topped analysts
PEMBROKE PINES, FLORIDA. THE 35,000SQ FT STORE, THE LARGEST IN FOOT LOCKER’S GLOBAL PORTFOLIO, IS BILLED AS A “TRUE HOME FOR THE MODERN ATHLETE.” IT OFFERS A WIDE
RANGE OF IN-STORE EXPERIENCES AND SPECIALISED SERVICES, ALONG WITH EXPANDED PRODUCT CATEGORIES. HOMEFIELD’S EXPERIENCES INCLUDE A FULL-SIZED BASKETBALL through Friday 6 May will receive a free to uncover exactly what customers like the estimates. The company also said that its new
COURT, A MULTI-SPORT COURT AND A “CHAMPS COMBINE” VIRTUAL REALITY DIGITAL SCREEN THAT MEASURES CUSTOMERS’ WING SPANS, HEIGHT, JUMPING ABILITY AND AGILITY. subscription through Monday 4 July. most. Because of these insights, Panera will store openings were delayed during the quarter
Unlimited Sip Club is available to members be able to tailor its next loyalty program by lingering impacts from the pandemic. It
of the MyPanera free loyalty program. updates based on real customer feedback, continues to target opening approximately 75
META TO OPEN ITS FIRST FLAGSHIP VENUE OPENS MyPanera members can register for the strengthening current and future loyalty in to 80 new Tractor Supply stores in fiscal 2022.
PHYSICAL STORE ITS DOORS AT AREA15 subscription via the Panera website, mobile the process.”
Meta Platforms is set to open its first physical store this month Illuminarium Experiences, a global experiential entertainment
where shoppers can try out and buy virtual reality headsets and company, has opened its flagship venue at AREA15 in Las Vegas.
other gadgets as the company plots a course to take its highly touted The technology-driven attraction offers cinematic VR-style
metaverse mainstream. experiences without the use of headsets or glasses.
The 1,550sq ft Meta Store at the company’s Burlingame campus Illuminarium Las Vegas uses state-of-the-art technology that
in California opens on 9 May, and will feature demos for its Quest allows visitors to see, hear, feel and smell. Guests can enjoy the
2 VR headset and video calling device Portal as well as Ray-Ban’s African savanna, a journey through space, and an immersive
augmented reality (AR) glasses, Meta said. The devices, except for art experience in Georgia O’Keeffe’s most iconic work. Three
the Ray-Ban glasses, will be available for purchase at the store. The experiences are available at the 36,000sq ft Illuminarium venue
products can also be bought online through a new shopping tab on – ‘Wild: A Safari Experience’, ‘Space: A Journey to the Moon &
meta.com, the company said. Beyond’, and ‘O’Keeffe: One Hundred Flowers’.
Meta is investing heavily in metaverse – a virtual space where “People who haven’t been here ask us, what is Illuminarium?
people interact, work and play – by adding new features to hardware It’s a place that can take you anyplace – a place that can take
devices that serve as access points to the virtual world. Last month, you to your dreams,” said Alan Greenberg, Founder and CEO of
the Facebook owner said it would start testing tools for selling digital Illuminarium Experiences.
assets and experiences within its virtual reality platform Horizon Illuminarium now has locations in Atlanta and Las Vegas and
Worlds, a VR plartform Meta launched late last year. plans to open more than 40 venues in the next five years.
10 RETAIL & LEISURE INTERNATIONAL MAY 2022 MAY 2022 RETAIL & LEISURE INTERNATIONAL 11
middle east
LEADING GOLF AND ATHLEISURE BRAND OPENS
GLOBAL FLAGSHIP IN THE DUBAI MALL
news
CONSTRUCTION WORK BEGINS ON
NEW LEISURE FACILITY
inbrief
HYBRID HOTEL EYES GROWTH
Saudi Arabia’s Arbah Capital, which is licensed by
the Kingdom’s Capital Market Authority (CMA),
One of the biggest-selling golf apparel brands in the Construction work has begun on a luxury and UAE-based Strategic Housing Group (SHG)
UAE, J.Lindeberg, is putting down solid foundations in golf and leisure clubhouse project at the Al have created a joint venture to develop and roll out
the Emirates as it launches its global flagship store in Zorah Golf Club, the Al Zorah Development the region’s first integrated co-living hybrid hotel
The Dubai Mall, with plans already in place to expand Company revealed. chain called Innov8.The model offers flexibility for
across the UAE. Designed by architectural firm ANNAKA, short-term visitors and longer-term residents.
Located on the ground level in the famous shopping which is led by architect Anabelle Kassar,
mall, the 270sq m retail outlet stocks the full range of the ambitious development plans to make
J.Lindeberg’s sport and fashion collections that include Al Zorah Golf Club the premier tourist and ALDAR BEGINS A NEW PHASE
golf, racket, ski, outdoor, active and athleisure collections, golfing destination in the northern Emirates. Abu Dhabi’s Aldar launches Phase 2 of its
and is the first store globally to showcase the brand’s Set in a stunning natural landscape, 25 $544.4M Alreemand II residential development.
new interior direction. minutes from Dubai International Airport Aldar’s Fay Alreemand will see the launch of
The first stand-alone store opening for J.Lindeberg and with flowing dunes and one million 554 villas available in three-, four-, five-, and six-
in the Middle East marks a significant milestone for the square meters of mangrove forest, when bedroom layouts. Residents will benefit from
brand and is not only a celebration of the incredible complete, Al Zorah Golf Club will boast a amenities including school and retail offerings.
success it has achieved in the Middle East, but symbolises world-class Clubhouse to complement the
the exciting new era under the leadership of CEO, Hans- existing 18-hole championship golf course
Christian Meyer. that was created by Nicklaus Design, and it OY HOSPITALITY TO EXPAND
will be operated by Troon under the Troon OY Hospitality, a Dubai-based hospitality group
Golf brand. has confirmed plans to roll out five new, high-
end restaurants across Dubai between 2022
IWC SCHAFFHAUSEN OPENS A and 2023. Founded by Oleksii Kolomiets
and Yuriy Blotskyy, the duo joined forces to
FLAGSHIP STORE IN DUBAI introduce luxury all-day dining venues in Dubai.
Swiss luxury watchmaker IWC Schaffhausen to offer a more tactile product experience.
has recently opened its new flagship store at The central exhibition area of the boutique FRANCHISE AGREEMENT INKED
Dubai Mall, the largest shopping destination celebrates features the Mercedes F1 car. The Veda and its subsidiary Lavoya have signed a
in the UAE.With its innovative retail concept, watchmaker recently extended its multi- franchise agreement with the up-and-coming
it is the first IWC store in the world year partnership with the Mercedes-AMG international brand Joe & The Juice, a Danish
devoted entirely to Big Pilot and presents Petronas Formula One Team which won the health-conscious F&B chain. The agreement
an interactive journey through the brand Constructors’ championship last year. will drive the opening of 10 stores in the next
watchmaking universe. Within the boutique, there is also a Big couple of years.
The star attraction of the store which Pilot Café. The Engineering Wall meanwhile
cover the 313sq m is the Mercedes-AMG showcases the craftsmanship that goes into
F1 W12 E Performance Formula One racing fine watchmaking. A broadcasting studio too ENOC ADDS SERVICE STATIONS
car that IWC brand ambassador Lewis has also been built into the boutique and Enoc Group has announced the opening of two
THE APPAREL GROUP HAS EXPANDED ITS QATAR FOOTPRINT WITH THE LAUNCH OF 20 STORES AT PLACE VENDÔME MALL IN LUSAIL CITY. APPAREL GROUP’S LC WAIKIKI Hamilton drove last year. Over the course is where IWC specialists will offer clients new service stations in Sharjah in the areas of
STORE WILL BE THE LARGEST IN THE GCC REGION, SPANNING A TOTAL FLOOR AREA OF 28,000SQ FT. THE 20 NEW STORES INCLUDE CHARLES & KEITH, BEVERLY HILLS
of the 2022 season, visitors to the boutique their expertise on the latest timepieces for Al Ramtha and Al Saja’s as part of its plans to
POLO CLUB, RITUALS, LC WAIKIKI, BIRKENSTOCK, MOLTEN CHOCOLATE & CAFÉ, SKECHERS, R&B, R&B KIDS, BBZ, HEMA, CROCS, DUNE LONDON, LEVI’S, ALDO, INGLOT, ALDO
ACCESSORIES, ATHELTE’S CO. AND CALVIN KLEIN UNDERWEAR. MEANWHILE TIM HORTONS IS ALREADY OPERATING AT THE NEW LOCATION. can also undertake a special F1 augmented their own collections. Visitors can also visit boost its retail footprint in the region. The new
reality experience. the 360° VIP cinema lounge where apart Al Ramtha service station which was unveiled
On display are industrial-style shipping from watching all the latest collection, they ealier last month, will cater to the needs of
LOUIS VUITTON TO OPEN TWENTY4 WELCOMES containers for a design code that traces
the path of the Big Pilot watch. The watches
can also watch Formula One races and
take a guided virtual tour through the IWC
residents in nearby communities as well as
visitors from Wasit Wetland Centre.
AT QATAR DUTY FREE A NEW RANGE themselves are placed in glassless display cases manufacturing centre.
Louis Vuitton, a leading global French luxury fashion house, has Twenty4, a leading value fashion brand in the GCC region,
announced the news of its first store at Qatar Duty Free in Hamad is back with its annual Ramadan collection, which has eclectic
International Airport, Doha, which is scheduled to open soon at the inspirations, from traditional to contemporary styles and
iconic duty free trading space. everything in between. Most importantly, the Ramadan 2022
This new space will have a complete offer of leather goods, ready- Collection promises unmatched value that Twenty4, and a BMA
to-wear, textiles, watches, jewellery, accessories, fragrances and shoes, International subsidiary, is synonymous with.
from the women’s and men’s universes and highlights the Maison’s The value fashion brand has, over the years, crafted a niche
continued focus on travel. for itself at the intersection of contemporary fast fashion and
Qatar Duty Free (QDF), a subsidiary of Qatar Airways, is a value-based pricing. It boasts a reputation for balancing aesthetics
shopping emporium at the heart of Qatar’s award-winning Hamad with functionality and hitting the right note between global high-
International Airport (HIA), with more than 40,000sq m of duty-free street fashion and Middle Eastern sensibilities.The Ramadan 2022
and concession space and boasts more than 90 luxury and affordable collection exemplifies these brand strengths.
retail outlets, restaurants and cafés. Twenty4 now boasts over 39 outlets in the GCC region and
QDF offers an extensive selection of luxury boutiques and a wide 34 in the KSA alone - all located strategically to increase brand
portfolio of multi-brand concept shops, in addition to duty free accessibility for customers. This customer-centric approach also
stores. QDF also boasts a mouth-watering range of cuisines in dine resulted in the launch of WhatsApp shopping in Kuwait, Bahrain,
in restaurants and cafes. and the UAE, in response to lockdowns and restrictions.
12 RETAIL & LEISURE INTERNATIONAL MAY 2022 MAY 2022 RETAIL & LEISURE INTERNATIONAL 13
asia
PLP ARCHITECTURE UNVEILS PLANS FOR
‘TOKYO CROSS PARK VISION’
news
SINGAPORE’S RAFFLES CITY TO
EXPAND ITS TENANT MIX
inbrief
GLOBAL BRAND SETTO GROW
America’s favourite jeans brand since 1977,
American Eagle, has now launched in Jaipur with
PLP Architecture has unveiled their plans for a new district Raffles City, a fashion and lifestyle shopping its first franchisee partner, Arihant Agencies.
redevelopment in the prestigious Uchisaiwaicho 1-Chome district of mall in Singapore, announced that its asset The store spans 1,700sq ft and is spread across
Tokyo, a site that is at the very centre of Japanese culture, economy enhancement initiative will be completed in two floors, and it is their first high-street store
and politics. Q4 2022 with a slate of new international in the country.The store offers the latest trends
The masterplan connects to the 16-ha Hibiya Park and looks brands opening up progressively. in jeans with an extended size offering.
across to the Imperial Palace to create a 230-ha ‘green heart’ for The mall rejuvenation, which started in
Tokyo. PLP is the master designer and placemaking strategist for late 2021, will reconfigure about 111,000sq
the entire 1.1 million square metre development, the largest in the ft of the retail space to include over 50 ON LAUNCHES ASIA FLAGSHIP
metropolitan area of Tokyo, as well as the architect for two of the new brands across Levels 1 to 3. Shoppers On’s first flagship store in Asia has opened its
four mixed-use towers on the 6.5-ha site. can expect a curated mix of brands across doors to the public in Tokyo, the brand’s second
The programme contains offices, commercial facilities, hotels, fashion, beauty and lifestyle categories such flagship site after New York and its largest store
residential, co-creation spaces and an extensive indoor and outdoor as Acqua di Parma, Sephora, L’OCCITANE, yet in the world. Located in the renowned
public realm. Each component works together to create a cohesive Lululemon, Marks & Spencer, Paris Baguette Harajuku district, the On store features three
urban experience. The site consists of three districts: North, Central x teatra and Venchi. entrances, spanning three levels.
and South and the ‘park bridge’ connection to Hibiya Park creates a Italian lifestyle and fashion company Acqua
larger loop of pedestrian walkways, linking to surrounding districts. di Parma kicked off the first entry of new
stores when it opened its first flagship store ORRA EXPANDS ITS PRESENCE
in Southeast Asia at Raffles City on 30 March. ORRA have expanded their retail presence
by launching their 59th store in Preet Vihar,
New Delhi. The store, launched as a part of its
ORIGINS LAUNCHES A POP-UP expansion plan across markets, houses the latest
diamond jewellery collection from ORRA with
STORE IN HAIKOU exclusive bridal designs.
Estée Lauder Companies-owned natural Mega-Mushroom Soothing Treatment
skincare brand Origins has partnered Lotion has a lightweight, deep-penetrating
KINS OPENS SINGAPORE UNIT
with China Duty Free Group to host the Japanese supplement and beauty brand, KINS
formula that hydrates and soothes the
exclusive ‘Journey of Joy and Renewal’ pop- Co. Ltd, announed last month its expansion into
skin. The enhanced formula reinforces the
up at the Haikou Mova Mall in Hainan. The Singapore and the launch of its skincare line in
skin barrier to defend against external
animation celebrated the newly-launched the Lion city. KINS specialises in subscription-
aggressors, smoothing the skin’s texture and
fourth-generation formula of Origins’ based products that use probiotics to improve
enhancing radiance over time.
hero Dr. Andrew Weil for Origins Mega- health and wellness.
The refreshed formula was inspired by the
Mushroom Soothing Treatment Lotion. study of Adaptogenic Herbs. Adaptogens are
The pop-up features engaging and used in nutrition as a potent stress-resisting
educational elements to showcase the ingredient. In this latest expression, the BRAND AND AGENCY TEAM UP
power of Origins’ natural formulations and Molecular Mushroom Complex contains China’s tea drink brand and the creator of the
BANG & OLUFSEN, A GLOBAL HOME ENTERTAINMENT BRAND HAS LAUNCHED ITS NEW FLAGSHIP STORE IN SEOUL AND IT IS LOCATED IN GANGNAM-GU. THE NEWLY-OPENED
highlight the brand’s sustainability initiatives. 10x more Reishi than previous formulas, Cheezo Tea, HEYTEA, has teamed up with
BANG & OLUFSEN SEOUL FLAGSHIP STORE COVERS 419SQ M. IT IS ASIA’S LARGEST AND ONE OF THE GLOBAL TOP FIVE SIZES. BANG & OLUFSEN WILL SHOWCASE HANDS-ON-
SPACES AND SPECIAL SERVICES FOR DISCERNING KOREAN CUSTOMERS THROUGH THIS NEW SITE. IT PROVIDES ONE-STOP PREMIUM SERVICES SUCH AS PRODUCT EXPERIENCE The animation invited shoppers to discover reducing visible redness twice as fast. Hiroshi Fujiwara who is known as the “Godfather
AND PURCHASE CONSULTATION AS WELL AS EXHIBITING ALL OF BANG & OLUFSEN’S PRODUCTS RELEASED IN ASIA. the world of Origins and its ‘Powered by The new formula has also been of Streetwear”, and his design agency, Fragment,
Nature, Proven by Science; ethos. It featured equipped with Plantmunity Technology, for a crossover collaboration that was launched
several interactive zones inspired by the made with Adaptogenic Licorice Root and earlier this month. The collaboration went viral
LEVI’S TO OPEN 100 AINZ & TULPE TO OPEN ingredients of the hero Treatment Lotion. Glycyrrhetinic Acid, which activates the when it was announced on 7 April.
STORES IN THAILAND IN MALAYSIA The Origins Dr. Andrew Weil for Origins skin’s natural defences against daily oxidants.
Levi Strauss & Co. (LS&Co.) is expanding its retail presence in Asia Ainz & Tulpe, the cosmetics and lifestyle drugstore chain run by
following positive traction in the region. The heritage denim brand Ain Pharmaciez, will open its first store overseas in May. The new
company announced plans to launch new Levi’s stores and update store will be located in Kuala Lumpur alongside a new Tsutaya
existing ones throughout the East Asia Pacific region including bookstore.
locations in Japan, Australia, Indonesia, Singapore, Malaysia and Ainz & Tulpe was wildly popular with tourists visiting Japan
Thailand. Within the first half of 2022 alone, it will open more than before the pandemic, and Ain hopes to make up some ground by
100 locations in Thailand. opening in Asia. Ain is Japan’s largest prescription drug pharmacy
“Thailand is an important market for us, and Levi’s is recognised chain and the Ainz & Tulpe sub-chain is something of a side
as the No. 1 jeans brand here,” said Sameer Koul, LS&Co. General business, making up less than ten percent of overall turnover.
Manager, Southeast Asia.“Through digital innovation, we are reshaping The overseas opening is significant as, despite operating in Japan
brand experiences for a younger generation of style-conscious for close to 15 years and building a chain of 74 stores, the format
consumers, and we will stay true to our values by placing people remains pretty much unique at home. No other local drugstore
at the heart of our business and by being an advocate for positive has developed a chain targeted at cosmetics and lifestyle health
change through responsible practices.” products alone.
Levi’s expansion news follows a record year of success for the The store will sell Ayura and Dazzshop cosmetics brands, both
brand, which a revenue mark of over $5.8bn. owned by Ain, alongside 20 other Japanese made lines.
14 RETAIL & LEISURE INTERNATIONAL MAY 2022 MAY 2022 RETAIL & LEISURE INTERNATIONAL 15
GLOBA L
CONNECT
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A New Chapter in Celebrating
Retail & Leisure Retail
Dealmaking Excellence
CATEGORY SPONSORS TO DATE:
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All images are of 7 Carlos Place, London, UK
“Right now we are taking an omni-channel approach to retail forward. In addition to this we are closely monitoring and
with a focus on our e-commerce and digital platforms, and how finding ways we can reduce our business’s carbon footprint,”
this works in tandem with our experiential bricks-and-mortar highlights Caslin.
Where Art Merges
store. We are also activating pop-ups and planning global trunk Looking to the future, the business has ambitious growth
shows with retail partners to connect with clients in strategically plans, so their biggest challenge currently is maintaining their
selected markets,” explains Caslin. 45 per cent growth year-on-year. Over the past five years, they
with Creativity
The Jessica McCormack brand has always been a design-led have grown 800 per cent and in 2021 they increased business
company and creatively they are always pushing the boundaries by 62 per cent versus the prior two years. “Our challenges, like
and recognise that in luxury – clients want newness alongside most luxury houses are capacity and supply chain. The supply
signature pieces. “It’s about trying to connect with, and relate chain disruptions still continue today due to Covid-19, which
to a community in unique ways, which we do here by merging is impacting our 2022 deliverables. Some immediate solutions
Jessica McCormack is a globally recognised luxury fine jewellery brand that offers art and interiors with jewellery. Given the close ties Jessica and to this are to build out our workshop, increasing to 14 bench
diamonds for the modern woman, and their magnificent heirlooms for future generations the team have built with customers, our bespoke commissions jewellers to increase productivity as well as recruit talent,”
remain a huge percentage of the business.” says Caslin.
are meticulously crafted at their London Townhouse. Here, RLI spends some time with Having built the business on social media, this platform allows At its core, Jessica McCormack is a brand that designs jewellery
company CEO Colleen Caslin to discuss their approach to creating pieces that will stand the business to engage with their close-knit, real-life community for the truly modern woman. Conscious of the demands placed
on a genuine level, offering them an incredible platform for brand on women, their focus is on wearability, and giving their clients
the test of time. storytelling. Being connected to their clients instantly through ‘day-diamonds’, bringing luxury to their everyday life, whether
A
British luxury brand with an international clientele, the struggle to succeed post-pandemic.” social media has meant they can build brand awareness and that be in the boardroom, at the school gates, in the gym or out
luxury experiential environment of Jessica McCormack Personalised identification and a multisensory experience are extend their reach and audience at an exceptional rate, meaning to dinner.
at 7 Carlos Place reflects the lifestyle of their clients. The paramount to captivating customers in the luxury segment, and it has been a pivotal factor in the company achieving their growth “Our pieces are future heirlooms that both reflect style now
space connotes a forgotten era of luxury in the most breathtaking 7 Carlos Place, the home of Jessica McCormack, is a truly unique plans for the future. and carry echoes of the past. The approach we take to our stone
way, and offers clients the chance to curate their own collections example of this. Sustainability is a major topic in the industry right now, and sourcing – placing emphasis on selecting stones intuitively and
that reflect their individual style through Georgian techniques and Through Jessica’s keen eye for interior design, the retail space Jessica McCormack is creating a new business model that based on feeling – is the same approach we take to connecting
modern and antique diamonds with a contemporary design. feels like a home for employees and clients where contemporary addresses this importance. At the heart of this plan is their with our clients – with warmth, with an understanding of
Known as the ‘Disruptor’ in the fine jewellery space, Jessica art fills the walls, sharing the space with jewellery, antiquities and repurposing work where they take jewellery from clients and what really matters and with a desire to deliver memorable,
McCormack is an early adopter of using Instagram and social objets. It is a boldly experiential space which the company sees as breathe new life into it. recognisable Jessica McCormack style and pieces. We aim to
media to connect with clients and has waiting lists for iconic the future of luxury retail. “We have launched a Fairtrade gold wedding band collection deliver unparalleled customer service, whatever the purchase,”
pieces. Their approach to jewellery focuses on craftsmanship and Recent additions to the site include a built-out bridal salon, which and we will continue to use Fairtrade in new collection moving concludes Caslin.
authenticity and their pieces extend past the traditional parameters was completed in a suppressed market in which most marriages
of fine jewellery, utilising Jessica’s four C’s which are Collect, Craft, were postponed during the worse phases of the pandemic. The
Curate and Community. company took this opportunity to complete this salon to ensure
Discussing the market conditions since the onset of Covid-19 they were ready for the return of customers who were eager to
back in 2020, Jessica McCormack’s CEO Colleen Caslin highlights get their marriage preparations back on track.
that there is always market share to be captured in challenging Meanwhile, earlier this year they partnered with Citizens
market conditions – however they are brought about. of Humanity to retail jewellery within their Aspen concept
“The luxury market has been shifting so rapidly since the store – Humanity and in April they launched a pop-up space
pandemic first hit – but we have pushed ahead with our brand with Matches.
developments by building out a bridal space within our Townhouse Away from this current flagship site, the business does have
and growing our workshop. In the first lockdown we also pivoted one eye on global expansion, and they are aiming to achieve
our approach to digital when we couldn’t physically see our clients. this by focusing on their growth engines – their digital channels,
We continue to bring newness to the marketplace, and that is their community and their innovations within the product and
key because brands that do not have something really unique will sustainability sectors.The Labelled Shop, London, UK
The Village, London, UK
London, UK London, UK
London, UK
Fashion with
Purpose
Anya Hindmarch founded her self-named brand in London in
1987 and in the last 35 years it has grown into a globally-renowned afternoon teas, cakes and biscuits which are all made with the most the near future it will be launched with select partners globally and is a
name. In this interview, RLI speaks with Anya about the evolution exquisite ingredients. Meanwhile the Village Hall offers people a place to project which aims to keep reducing single use plastic in supermarkets
of the company and how it has become known for its luxury, be super creative, changing concept every six to eight weeks. To date it and encourage greater reuse.
organisation-obsessed accessories and its revolutionary work in has been a hairdresser, nail salon, Christmas grotto, dry off licence and “In all our future projects, we will keep using our platform to drive
the sustainability sector. currently it is a doggie butchers to celebrate the brands first collection
for dogs and their owners. The Labelled Store is a homage to Anya’s
education and discussion around sustainability always paying heed to
the mantra ‘progress, not perfection’ when talking about this subject,”
I
naugurating the business when she was just 18, its initial beginnings Selfridges, Liberty, Bergdorf Goodman, United Arrows and Luisa Via love of organisation and personalisation and The Plastic Store is a space says Hindmarch.
saw Anya designing bags that, after some persuasion, were Roma, whilst in Japan the brand is available in shop-in-shops with Isetan that showcases their work, and the work of others, in the spaces of On the topic of social media and digital mediums, Anya explains that
produced in a small factory in Florence before being sold by her Mitsukoshi and Takashimaya. sustainability, reuse and circularity. she loves having a direct relationship with the community and embraces
back in London. Today, Anya Hindmarch is a global, digital brand with its “We feel strongly that for new stores to come to fruition, we need “Finally we have the Bespoke store which is our original store. It is a the opportunities digital and social offers to really get to know their
own stores and key wholesale partners globally. them to offer a real reason to visit, where there is an opportunity to very special place for me, and somewhere you can get something made people and she feels it is this mix of digital elements, along with the
“It has been a long and fascinating journey to get where we are today, experience something that you cannot find online. This was our long- with your name on, not mine. These are special gifts that mark moments brick-and-mortar presence of the brand that will be key to their future
but I have always loved working with leather, great craftspeople and feel term vision before the pandemic and the recent changing market in time and are intended to last for generations,” Hindmarch explains. retail strategy.
that today we have defined our niche place in the market,” explains Anya conditions have cemented that view for us,” Hindmarch explains. As she looks ahead to the next couple of years, Anya explains that “We have a clear and well-defined purpose and reason for being –
Hindmarch, Founder of the eponymous brand. The latest store opening for the brand is The Village which launched the recently launched Return To Nature initiative, which is a collection craftsmanship, personalisation and a touch of humour. It is these three
The company’s physical store portfolio consists of The Village, a in May last year and is home to a collection of unique spaces and that can be composted at the end of life and actually benefit soil health pillars, combined with our commitment to making products responsibly,
selection of five stores on Pont Street in Chelsea, London which was the activations. A project that is very close to home for Anya and two that moves the conversation on from reduction and reuse to trying to keeps us focused, drives us forward and inspires us,” says Hindmarch.
home of their very first store. Also in London is their flagship on Sloane years in the making, The Village is the antithesis of cookie cutter stores mimic natures circularity, will be a core part of their collection going “It has been a long journey to get where we are, and one with plenty of
Street and they have locations in Causeway Bay and The Landmark across the world. The Village is personal, creatively exciting and it is truly forward and they want to use it as an education platform to share across challenges along the way. The greatest challenge is probably to continue
Central in Hong Kong. authentic to what the brand stands for and what it cares about. the world. to navigate the business through an uncertain future for retail and what
Internationally, Anya Hindmarch is available at some of the world’s At the heart of The Village is the Anya Café, a small and special place Also in the pipeline is the expansion of their Universal Bag, which we cannot yet see. But this is also the greatest joy and why I love doing
leading retailers, including NET-A-PORTER, MatchesFashion, Harrods, which offers a menu of British classics including toasties and salads, has launched in the UK already with Sainsbury’s and Waitrose and in what I do, we can be nimble and responsive and enjoy the journey.”
The Landmark Central Lee Garden One
Hong Kong, China Hong Kong, China
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