Turaq Learning Centre (TLC2) - Monthly Narrative Report (4th) - SUBMITTED By: REPORTING PERIOD - NCCI
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Turaq Learning Centre (TLC2)
Monthly Narrative Report (4th)
SUBMITTED By:
Judy Organization – Kurdistan Region of Iraq-Erbil
REPORTING PERIOD
From 1st of January 2018 till 31st of January 2018
I. Funding and Supporting Party
ZOA International – Kurdistan Region of Iraq
Ainkawa, Erbil, Kurdistan Region of Iraq
Des Clark
Country Representative
Mob: +964 751226 8314
Email: d.clark@zoa.ngo
II. Focal Points OF THE PROJECT
Mohammed Hessam Ahmed Sharaf
Projects Manager – Judy Org Turaq Learning Centre Manager – Judy Org
Mobile: +964 07511168894 Mobile: +964 7505874468
Mobile: +964 07505087902 Mobile: +964 7829180775
E-mail: projects.iq@jord-ngo.org E-mail: turaq.centermanager@jord-ngo.org
Fakhraddin Hamza Eva van Iwaarden
ZOA Junior Program Manager
JORD Coordinator- Judy Org
Mobile: +964 (0)751 106 4412
Mobile: +964 07511168868 E-mail: e.vaniwaarden@zoa.ngo
Mobile: +964 07507889282 Shwan Saeed
E-mail: coordinator@jord-ngo.org ZOA Project Officer
Mobile: +964 (0)7504213203
E-mail: s.saeed@zoa.ngo
Turaq Learning Centre – Monthly Narrative Report 2
III. Project information
Project title: "Learning and Protection Support Project for refugees and IDPs, Turaq– Erbil" Plan B
TLC2 Activities: (January 2018)
• Implemented the new plan in the center (plan B) 2017/2018.
• Inside recreational activities and learning services by 2 activities facilitator and 4 teachers.
• Psychosocial and health services by protection team and nurse.
• Awareness' sessions by International organization on legal assistant, Complaints and legal issues.
• Awareness sessions by protection team and nurse.
• PFA and how to use a fire extinguisher training (TLC and Judy's office).
• Focus Groups
• Meetings, visits and coordination.
• Logistics issues (paint 3 rooms – fix desks – electricity- decoration).
PI code: KRI1711
Project location: Turaq, Erbil governorate, Kurdistan Region of Iraq
Project duration: 1st October 2017 – 31st August 2018
Cover picture: 1- Health awareness activity – 2- Awareness session by QANDIL 3- Psychosocial support activity
Beneficiaries:
Syrian Refugee children between 5 to 15 years old
IDP children between 5 to 15 years old
IDPs families ( mothers , fathers and young )
Refugee families ( mothers , fathers and young )
IDP Female children in PSS activity.
Turaq Learning Centre – Monthly Narrative Report 3
Table of Contents
I. Funding and supporting Party ..........................................................................................................2
II. Focal Points.......................................................................................................................................2
III. Project information ..........................................................................................................................3
1. Context and background analysis.....................................................................................................5
2. Number of Services/Activities and Beneficiaries .............................................................................6
3. Narrative Progress Update ............................................................................................................ 12
4. Finance .......................................................................................................................................... 12
5. Challenges & Responses ................................................................................................................ 13
6. Sustainability ................................................................................................................................. 13
7. Activity planning for next month................................................................................................... 14
8. Photos of Activities ……………………………………………………………………………………………………………….….14
Fourth Grade students in Arabic Class (Reading)
Turaq Learning Centre – Monthly Narrative Report 4
1- Context and background analysis.
This is the fourth report for Turaq Learning Project2- narrative report (January 2018). The number of pupils registered
and enrolled in the center are 504 Students (134 refugees and 288 IDPs). During January 398 students attended the
center. These students divided to 6 shifts: two shifts are refugees who attended 6 days and 2 hours and 30 minutes
per day. 2 shifts are IDP males who attended 3 days per week and 2 hours and 30 minutes per day. 2 shifts are IDP
Females who attended 3 days per week and 2 hours and 30 minutes per day.
First shift started at 8:00 to 10:30. Second shift started at 11:00 to 1:30. Third shift started at 1:30 to 4:00.
Last week of this month was IDP students exams started so the number of student were less in the last week. 140
refugee children attended in the last week.
Different activities held to students: inside recreational activities, learning class services on Arabic, Kurdish, English,
and Math subjects. Psychosocial support. Health and medical services and awareness sessions. Visits to families have
done by protection team.
Awareness' sessions on Complaints, legal services and other sessions were held by other organization who worked in
the area.
Turaq center is a platform where all INGO and NGO implement their activities and services in the center by
coordination with Judy organization.
The context of Turaq has not changed significantly but some families came back to Mosul .There are needs for learning
support, recreational activities and awareness sessions.
One of the activities which held by protection team and activities facilitators.
Turaq Learning Centre – Monthly Narrative Report 5
2- NUMBER OF SERVICES/ACTIVITIES AND BENEFICIARIES
A. Number of Services/Activities
1- Training and capacity building centre Staff/ Organization Staff and other meetings
No Training and meeting The executing agency/Org Number of Nu Topics and Comments
undertaken, description and attendance mbe
Date by center/ r of
Org days
1 Psychosocial First Aid PFA Judy Organization 11 1 What is psychological first aid PFA?
2-1-2018 Judy coordinator and day What PFA is and is not?
Projects manager Main components of PFA
Who, when and where of providing
International Medical PFA
corps team (MHPSS) PFA Principles- Prepare Look, Listen,
attended the training as Link People who likely need special
an observer attention
Understanding Stress Reactions
How to Help Responsibly
Caring for yourself and your team
members -Staff self-care
2 Fire and how to use fire Judy Organization 14 2 Fires - Basic factors of fire - The
extinguisher training Project logistic hou most important sources of heat.
30-1-2018 rs Causes of fires - Classification of
fires
fire methods – Ventilation
Hand fire extinguishers
Fire extinguisher sections
Specifications of the user of the
extinguisher
Method of using the extinguisher
Practice
3 IDP Information Center IDP Information Center 2 2 To raise awareness of the call
Coordination Meeting Judy hou centre knowledge among the
8-1-2018 coordinator rs humanitarian actors, what is it?
and Projects And how people can interact with
manager it?
4 Quarterly first meeting ZOA office 7 2 Discussions about the activities
Judy – ZOA (EVA–Tinja– hou which held in the center and how
25-1-2018 Helen – rs TLC2/KRI1711 project is doing?
Shwan – Sharing information between Judy
Sulieman –
and ZOA
Muhammed)
Capacity building of Judy
5 Protection cluster meeting Protection cluster –Erbil Judy 1 Sharing information with other
23-1-2018 projects tim organizations - Review the activities of
Manager e NGO/INGO organizations in the field of
education in emergencies.
6 Judy – Mselect coordination Mselect office Judy 1 Opportunity for Free Soft Skills training
and meeting projects tim for Syrian Youth.
24-1-2018 Manager e Send names of employees and
volunteers to have the opportunity to
attend the trainings.
7 Project manager – TLC2 staff TLC2 Center All the staff 1 Discussions about the activities which
meeting 25-1-2018 hou held in the center- Challenges …etc
r
Turaq Learning Centre – Monthly Narrative Report 6
2- NGOs activiites and services/ Awraeness sessions
No Name of NGO/ agency Kind of service Date Kind of Number of
beneficiaries attendance
1 Qandil Org ( Swedish ) Hawta Legal 18-1-2018 Refugees 28
2 Qandil Org ( Swedish ) Ahmed and star Legal and 25-1-2018 19
protection issues
3 Judy – Fatima ( TLC Nurse ) Medical Awareness 25-1-2018 Refugees 19
session (Cholera)
4 Acted (Juan – Roni –Pero) Protection Issues 18-1-2018 refugees 28
5 Acted ( Diyna – roni –pero) Complaint and 31-1-2018 Refugees 10
complaint methods
9 Protection Team Jealousy in children 18-1-2018 IDPs 28
Notices and comments:
• Total number of refugees who got benefit from awaeness sessions January 2018 are 104
• Total number of IDPs who got benefit from awaeness sessions during January 2018 are 28
• International Medical Corp organization observed the PFA training which held in the center by Judy to TLC2
staff, the assessment was very good and trainer certificate presented to PM and Judy Coordinator.
• Qandil Org is is a Swedish humanitarian aid organization.Initially focussing on raising awareness on the rights
of the people of the Kurdistan Region of Iraq.In TLC , Qandil provides legal awareness sessions and Legal advice
and councelling for IDPs and refugees. Qandil protectio team coordinates with the center and visit families to
know who are in need and the most volunerable people and provide cash assisstance for these families.
• Acted Org is a French Humanitarian aid organization.Focusing on raising awareness on refugees and IDPs.
• Acted communication with community (CwC) in 2018 CSFM: One of our main activities is the Common
Service Feedback Mechanism (CSFM), it is an area based, multi-partner, multi sector complaints and
feedback mechanism. In 2017, was pilot project covers the Shawes and Pirzeen areas of Erbil. In 2018 it will
expand to more areas of Erbil. Most of the partners who were operating in Erbil took part in this scheme.
This collaborative approach included ACTED, INTERSOS, TdH, QNDIL, PAO and Mercy Corps, and is intended
to foster two way communications between humanitarian service providers and the communities that they
serve – to build trust and to provide answers through face-to-face communication.
The CSFM has two broad objectives.
(i) To provide people with information about the services that they are entitled to access, and (if
appropriate) to connect service providers with individual beneficiaries, and;
(ii) To use the data learned from the process to leverage for change. This is data driven
programmatic advocacy.
TLC2 will be a platform in Turaq and a complaint box will be in the centre to let refugees and IDPs put their
complaints in it.
Turaq Learning Centre – Monthly Narrative Report 7
Session about Complaints by ACTED Legal Assistant – Qandil
1- Subjects taught and recreational activities:
This was the fourth month for all the students in Turaq learning center2.
Register the refugee and IDP students, total number is 504 students.
All the staff rewrote the plans,resorted the students to shifts and classes and ordered the classes.
Students divided to 6 shifts.
4 teachers and 2 activities facilitators provided learning and recreational activities in the centre.
Extracurricular activities taught: Focus games ( DOGESMY – Jin Kabo – Kosh Dast – 4 in a row – Head band
– Dast Jin – Coloured circle Othello - sorting kit - quoits game ). Kinetic games ( Basketball – Polly – Boling
– circles – balls – dance with music – rope – 4 seasons – racket – Cubes - Swedish exercises). Show
entertainmemnt vedios ( Mash and the bear – Once upon a time - Tom and Jerry – 7 sheep – 4 brothers
– Shawn the sheep ). Hand mades (Prepare forms of paper – hearts – flowers – butterflies – cards – fish
– Christmas tree - Santa Clause – face painting-Watermelon – Reader man – Ladybird – Accessories-
Multiple roses - Sunflower - Penguin ). Drawing . Musical score and musical score. Learn the sounds of
the Org Machine.Telling stories ( The smart turtle – The tree brothers – Laila and her mother – smarters)
. PE.Dances ( freez – zumba 1-2-3).
Daily and Weekly meeting by the staff to discuss the work in the centre and student issues
Centre manager observed teachers and classes for quality education and provided notices.
2- Psychosocial support:
Turaq Learning Centre – Monthly Narrative Report 8
Provide PSS advices and awreness meetings, a set of guidance, advices and psychosocial
counseling for students ( disturbance - Agressive behaviour - Lack of interest - Complain -
Frequent absence - Bad words - Hyperactivity - Fear - Neglect ) 145 cases during Jan 2018.
20 lessons were provided to students.The lessons were about : Honesty - Formation of
friendships - Honoring parents - Multiple intelligences - Mental games – Handicrafts - Drawing six
hats - Representing the six hats - Drawing my wish - Expressing psychological problems by
drawing.
PSS activities which join all the children in one place.
Meet 22 children in protectin room and ask them question to know better their information.
Special Psychosocial support 9 cases.
Meet parents in Protection 'room ( 10 meetings )
Visit refugee and IDP families ( 8 visits )
Meeting with staff and the Nurse to who to deal with cases.
Communicate parents by phone ( 28 calls)
Awareness session for students'families about Culture of psychosocial support and Jealous ( 28
males and females attended the sessions).
PSS activities
3- Heath and medical support
Awareness session for students'families about Cholera and Prevention Methods.
Attend PFA and how to use fire extiguisher training.
Classes for students ( 12 lessons ) about general clearness,personal clearness Infectious
diseases and prevention .
Shre the culture of cleanliness and health in the center and among students by classes and
during Brakes.
Follow-up and daily inspection of cases of lice ( 10 cases ) and dissemination of awareness
among students in the centre.
Communicate with protection team and share information and advices.
Post healthy posters at the center.
Access to the Center's children files and follow-up cases.
Daily calls with parents and families.
Coordination with activities facilitators and implement an activity about save water " one drop
makes difference".
Preparedness of first aid training
Calls families ( 35 calls ).
Meet parents ( 20 meeting ) related to their children cases.
Turaq Learning Centre – Monthly Narrative Report 9
First Aid Services were provided to special cases: high temperature – toothache – asthma –
thore throat – stomacache – lice …etc ( 43 cases)
Meeting with staff and the psychologist to who to deal with cases and the important of
Confidentiality of the cases.
Medical Awareness session and activity
4- Other Events and activities:
Related to the building and logistics: The centre is always ready to receive the students daily and have
activities (Water,Gas, Gasoline,Electricity ,Heaters and Oil ) Maintenance and rehabilitation works has done.
During the last week of this month 3 rooms were painted and the staff redecorate the center.
Coordination and meetings by Judy' team and Judy with TLC2'staff.
Coordination between Judy, Acted and Qandil and IMC.
The project provided all the needed recreational and learning materials, tools and instruments.
Meeting by Project manager was held to the staff to discuss the activities in the center.
Coordination, cooperation and meetings were held between Judy and other schools in Turaq.
Registered of new students (refugees and IDPs) in the centre.
Registration of students at the centre continues.
Weekly and Monthly reports sent to the project coordinator
B. Number of Beneficiaries – January 2018
Total number of students who registered in the centre. 504
Total number of students who attended the centre on January 398
Boys 195 Girls 203
Refugees 120 IDPs 276
Grade refugees IDPs Male Female
Preparatory 22 33 28 27
First Grade 12 45 31 26
Second Grade 37 65 55 49
Third Grade 18 37 23 32
Fourth Grade 15 32 23 24
Fifth Grade 9 38 18 29
Sixth Grade 7 26 17 16
Turaq Learning Centre – Monthly Narrative Report 10Total number of students who got psychosocial support ( advices ) 145 general cases – 9 special cases
Total number of families who called by psychologist 28
Total number of parents who visited psychologist 'room 10
Total number of parents who attended awareness session, held by 28
psychologists.
Total number of field visits,held by protection team. 8
Number of children who met by psychologists 22
Total number of students who got First Aid services 7 special cases 43 general cases
Total number of families who called by nurse 35
Total number of parents who visited nurse 'room 25
Total number of parents who attended the awareness session held by 19 ( one session )
the nurse
Number of teachers and employees who attended the trainings PFA 11 – How to use fire extinguisher? 14
Total number of refugees and IDPs who attended legal sessions - 47
QANDIL
Total number of refugees nad IDPs who attended Acted sessions 38
Total number of refugees and IDPs who attended awareness sessions held by QANDIL till February (legal) are
309 people, 111 IDPS and 198 refugees.
Total number of refugees and IDPs who attended awareness sessions held by Acted and Judy (Anti- Fraud
awareness sessions) are 145 people, 92 IDPs and 53 refugees.
Total number of refugees and IDPs who attended awareness sessions held by the center (health awareness
sessions) are 107 people, 58 IDPs and 49 refugees.
Total number of refugees and IDPs who attended awareness sessions held by the psychologists are 80
people, 55 IDPs and 25 refugees.
Total number of refugees and IDPs who attended awareness sessions held QRC (health issues) are 30
refugees.
Ark TV made a report about the center
The link:
https://www.facebook.com/Ark1tv/?hc_ref=ARQ_vjta3y9eCHSrR5FRnEBU2vPD6kmFmyGM4rp815q8m3ESsg_gxKZjYrdrhGHt7JE&fref=nf
Turaq Learning Centre – Monthly Narrative Report 11NARRATIVE PROGRESS UPDATE.
Number of students in the centre was 398 refugees and IDPs and the registration continues.All the students go
to refugee and IDP schools and they attend the centre for learning support, recreational activities , medical awareness
and PSS services which don’t implement in the village..Monthly plans were written by the staff and saved in the
centre.The manager followed and observed the staff, attended their classes and gave comments and notices.
Stationaries ( small board – big notebook – small notebook –a green pen – ablue pen – a pencil – an eraser – a sharpner
– shalks – math items – English notebook) this presented by UNICEF.
Drawing notebooks and colours for all the students presented by ACTED Org and TLC2.
The centre provided learning subjects: English,Kurdish ,Arabic ,and Math.The staff provided support for all the children
in these subjects.Recreational activities: Focus games ( DOGESMY – Jin Kabo – Kosh Dast – 4 in a row – Head band –
Dast Jin – Coloured circle Othello - sorting kit - quoits game ). Kinetic games ( Basketball – Polly – Boling – circles – balls
– dance with music – rope – 4 seasons – racket – Cubes - Swedish exercises). Show entertainmemnt vedios ( Mash
and the bear – Once upon a time - Tom and Jerry – 7 sheep – 4 brothers – Shawn the sheep ). Hand mades (Prepare
forms of paper – hearts – flowers – butterflies – cards – fish – Christmas tree - Santa Clause – face painting-Watermelon
– Reader man – Ladybird – Accessories-Multiple roses - Sunflower - Penguin ). Drawing . Musical score and musical
score. Learn the sounds of the Org Machine.Telling stories ( The smart turtle – The tree brothers – Laila and her mother
– smarters) . PE.Dances ( freez – zumba 1-2-3).
Parents visited the centre, suggested ideas and talked about the impacts of the centre on children 'life.Psychosocial
support and First aid services has done for
students in the centre.Awreness sessions
on psychological and medical issues
presented to parents.Visit to families by
protection team.A coordination and
cooperation between Judy and Qandil –
Acted andIMC to facilitate work of these
NGOs in the village and to make TLC2 as a
platform where they can provide services
and other activities.
Acted and Qandil Orgs implemented
awareness sessions and activities in the
centre about legal services and how to raise
complaints. Coordination and cooperation
to do more activities in the new year 2018.
The centre provides learning support for all the students in the village because both refugee and IDP schools doesn’t
provide quality education. There are neither recreational activities nor PSS and medical awreness in these two schools.
Two training held to the staff and coordination has done to an agency to provide soft skills to the staff.
3- FINANCE
The status of the project funds until 31st of January 2018 is attached as a separate file.
Turaq Learning Centre – Monthly Narrative Report 124- CHALLENGES & RESPONSES
There are still needs in the village and Plan B covers the needs of refugees and IDPs in Turaq.the goal is "Learning and
Protection Support Project for refugees and IDPs, Turaq– Erbil". The general objectives are: "Conflict – affected children
and their families have access to learning support and protection services in Turaq – Erbil".
The objectives are: Psycho-social support and its different services for refugee and IDP Children and their families,
Learning Support, Recreational Activities, Health services and awareness, Capacity building of teachers in refugee and
IDP schools and Services of other organizations in the Center for refugee and IDP Children and their families.
Turaq still has refugees and IDPs, number of students in IDPs school in Turaq are 750 students, most of them need PSS
activities and learning support. Schools in the village don’t provide quality education. Students attend 3 days per week.
There are lack of teachers, lack of books and lack of services.
Most refugees and IDPs still live in Turaq because the village surrounded with companies, farms and centreal bazzar
where they find jobs.
The center doesn’t provide formal education that’s why some days there is lack of students who prefer to stay at home
and attend the centre when they want;calls and coordination with these families have done and still there are 422
students in the centre.
When IDP and children studends have exams , they don’t come to they center ( 4 to 5 days per 4 months ), the center
remain open for other activities. In the last week of Jan just 120 students came to the center.
The war has finished in Iraq but still a big number of families remain in KR-I. Federal government announced that all
the schools which belong to IDP students should close after final exams ( End of May 2018 ).
5- SUSTAINABILITY.
The conflict in Iraq has changed but hasn’t changed the context of Turaq, families still live in the village because the
village surrounded with companies, farms and centreal bazzar where they find jobs. They seek security and learning
for their families and children.
750 students are studying in Alshaheed
Hussein (IDPs School) in Turaq. The schools
don’t provide quality education, there are
lack of teachers and lack of books and
resources. The students in the IDPs school
attend just 3 days per week. Refugee's school
is Morning shift, so refugee still can attend
the center in the afternoon shift.
Now, there are 276 IDP students in the
center. Refugees and IDPs school don’t
provide recreational activities and
psychosocial support! So, the center is a place where they can find these services and activities.
Turaq is a small village with 200 refugee families and 1090 IDP families and it is located next to the central bazaar and
there are many companies and farms where many of Turaq's people work in. One of the challenges which may effect
on the center when some of these companies close then the people will move to another areas where they can find
Turaq Learning Centre – Monthly Narrative Report 13work... Some families came back to Syria. INGo an NGO are working in Mosul city but still there are big number of
families from Salahaddin, Qayara, and Fallujah in Erbil.
6- ACTIVITY PLANNING FOR NEXT MONTH
• Coordinate and cooperate with Qandil, ACTED, IMC and other Organizations.
• Medical awareness sessions by the nurse.
• PSS awareness sessions by the protection team.
• Visit families by protection team.
• Psychosocial First aid training to other group of youth.
• Send some staff to training related to their job in the centre. (Mselect training )
• Khabour ( refugee school in Turaq Village ) School assists by ZOA Org
• First Aid training
• Literacy sessions
• TLC2 Staff assessment
• Present Thank and esteem cards to TLC1 staff by ZOA Org.
• Second PTA meeting.
7- PHOTOS OF ACTIVITIES
1- LEGAL AWARENESS SESSIONS FOR REFUGEES AND IDPS BY QANDIL ORG ( 2 SESSIONS )
2- COMPLAINTS AND HOW TO REACH YOUR COMPLAINT AWARENESS SESSION BY ACTED ( 2
SESSIONS)
Turaq Learning Centre – Monthly Narrative Report 143- MEDICAL ISSUES SESSIONS (1 SESSION)
4- PSS ISSUES SESSIONS ( 1 SESSION )
5- PFA TRAINING
Turaq Learning Centre – Monthly Narrative Report 156- FIRES AND HOW TO USE FIRE EXTINGUISHER?
7- ACTIVITIES
Turaq Learning Centre – Monthly Narrative Report 16Organizations: (Implemented, supported, did activities and provided services)
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END OF REPORT MUHAMMED HESSAM 7 JANUARY 2018
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