TOURISM SECTOR PERFORMANCE - 2020 Report
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TOURISM SECTOR PERFORMANCE 2020 Report
2020 TOURISM SECTOR
PERFORMANCE
EXECUTIVE SUMMARY
The tourism sector in 2020 recorded declines in International Visitor Arrivals (IVA) and Tourism Receipts (TR) amid the COVID-19
pandemic. From January to December 2020, IVA declined 85.7 per cent over the same period last year to 2.7 million visitors.
TR is at S$4.8 billion, a decline of 82.6 per cent compared to the same period last year. The decrease in TR can be observed
across all components.
Gazetted hotel room revenue for 2020 is at S$1.2 billion, a year-on-year decline of 71.2 per cent. Average Occupancy Rate
(AOR) dropped by 30.2 percentage points to 56.7 per cent while Average Room Rate (ARR) declined 31.3 per cent to S$152,
resulting in a 55.2 per cent decline in RevPAR to S$86.
[Note: International visitor arrivals statistics up to March 2021 is now available here.]
2020 HIGHLIGHTS
TOURISM INTERNATIONAL HOTEL
RECEIPTS VISITOR ARRIVALS INDUSTRY
TR in 2020 IVA in 2020 Gazetted hotel room revenue
declined by declined by in 2020 declined by
-82.6% -85.7% -71.2%
year-on-year to year-on-year to year-on-year to
S$4.8 2.7 S$1.2
billion million billion
NOTES
This quarterly report provides a summary of key statistics on tourism receipts, international visitor arrivals and gazetted hotels. The analysis in this report is based
on data from a variety of sources, including SG Arrival Cards (SGAC), Disembarkation/Embarkation (DE) Cards, the Overseas Visitors Survey (OVS) and the
monthly hotel returns from gazetted hotels. Data derived from the OVS are subject to sampling error. Users are advised to exercise discretion when drawing any
conclusions or inferences, or taking any action, based on the data. Data is correct as at the time of publishing.
Interact with International Visitor Arrivals and Hotel Data at:
stan.stb.gov.sg
22020 TOURISM SECTOR
PERFORMANCE
TOURISM RECEIPTS
2020 PERFORMANCE
TOURISM RECEIPTS BY MAJOR COMPONENTS1
TOURISM RECEIPTS: S$4.8BILLION (-82.6% VS 2019)
Q1 Q2 Q3 Q4
% Change vs
2019 2020 TR % Share
SHOPPING
S$8m
q-88%
S$656m S$11m
S$28m $703 15%
S$13m
q-82%
ACCOMMODATION
S$862m S$31m $1,022 21%
S$117m
FOOD & BEVERAGE S$14m
q-82%
S$376m S$22m $454 9%
S$42m
SIGHTSEEING, ENTERTAINMENT & GAMING S$5m
q-84%
S$858m S$46m $951 20%
S$42m
OTHER TR COMPONENTS S$118m
q-79% S$1,278m S$139m $1,700 35%
S$166m
Source: Disembarkation/Embarkation Cards, SG Arrival Cards and Overseas Visitors Survey
- Sightseeing, Entertainment & Gaming includes entrance fees to attractions and nightspots, expenditure on day-tours, leisure events as well as entertainment at the
Integrated Resorts.
- Other TR components include expenditure on airfares on Singapore-based carriers, port taxes, local transportation, business, medical and education-related items, and
by transit/transfer visitors, as well as COVID-19 related costs.
Tourism Receipts (TR) for 2020 is at S$4.8 billion, a 82.6 per components – Shopping (-88%), Accommodation (-82%), F&B
cent decline over the same period last year due to the impact (-82%), SEG (-84%) and Other TR Components (-79%).
of COVID-19. Declines were recorded across all major
1
All Tourism Receipts estimates are correct as of April 2021.
32020 TOURISM SECTOR
PERFORMANCE
TOURISM RECEIPTS
2020 PERFORMANCE
TOURISM RECEIPTS BY MAJOR COMPONENTS,
TOP 10 MARKETS
TOURISM RECEIPTS* : S$3.9 BILLION (-82.1% VS 2019)
1
MAINLAND CHINA
Excluding expenditure
on Sightseeing,
S$624 million
Entertainment &
Gaming (SEG),
Mainland China
2
(S$624 million),
Indonesia (S$562
million) and India INDONESIA
(S$291 million) were
the top three TR
generating markets for
S$562 million
in 2020, contributing to
41 per cent of TR
(excluding SEG), with
most coming from the
earlier part of the year
3
pre-COVID. INDIA
S$291 million
TR % Change 2020 TR*
vs 2019 SHOPPING ACCOMMODATION FOOD & BEVERAGE OTHER TR COMPONENTS (S$ million)
q -82% Overall 18% 26% 12% 44% 3,879
q -85% Mainland China 33% 21% 8% 38% 624
q -82% Indonesia 20% 15% 8% 57% 562
q -82% India 18% 30% 13% 40% 291
q -82% Australia 11% 33% 11% 46% 235
q -85% Japan 14% 31% 10% 46% 178
q -83% USA 10% 36% 16% 39% 149
q -79% UK 6% 32% 14% 48% 138
q -82% Malaysia 21% 22% 10% 46% 135
q -80% Vietnam 18% 19% 13% 49% 133
q -83% Philippines 17% 27% 16% 40% 125
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Expenditure is estimated from Overseas Visitors Survey and other secondary data sources.
Other TR components include expenditure on airfares on Singapore-based carriers, port taxes, local transportation, business, medical and education-related items, and by transit/transfer visitors,
as well as COVID-19 related costs.
* Sightseeing, Entertainment & Gaming has been excluded in the country analysis due to commercial sensitivity of information.
42020 TOURISM SECTOR
PERFORMANCE
INTERNATIONAL
VISITOR ARRIVALS
2020 PERFORMANCE
INTERNATIONAL VISITOR ARRIVALS (IVA)
2020: 2.7 MILLION (-85.7% VS 2019), VISITOR DAYS: 11.8 MILLION DAYS (-81.7%)
IVA 2020 (’000s) IVA 2019 (’000s)
1,688
1,803 1,725
1,625 1,736
1,565 1,597 1,552 1,534
1,499 1,488 1,464 1,530
733
240 1 1 2 7 9 10 13 15 24
Source: Disembarkation/Embarkation cards and SG Arrival Cards
Data updated as at 22 April 2021.
Singapore’s international visitor arrivals (IVA) stood at 2.7 million for 2020, a 85.7 per cent year-on-year decline.
IVA, TOP 15 MARKETS
2020: 2.7 MILLION (-85.7% VS 2019)
% Change
vs 2019
1 457,027
INDONESIA UK 6 133,336 q -78%
q-85% Japan q -86%
7 125,879
357,292
q -83%
2
USA 8
MAINLAND CHINA 123,182
q-90% Philippines 9 97,881 q -88%
206,238
Germany 10 q -75%
3
95,563
AUSTRALIA
q-82% South Korea 11 89,522 q -86%
q -87%
175,522
Vietnam 12 74,424
4 INDIA
q-88% Thailand 13 63,622 q -88%
Taiwan 14 q -85%
153,650
61,887
5 MALAYSIA
q-87%
Hong Kong SAR 15 58,976 q -88%
Others 16 468,438 q -81%
0 100 200 300 400 500
Source: Disembarkation/Embarkation Cards and SG Arrival Cards
Data updated as at 22 April 2021
Indonesia (457K), Mainland China (357K), Australia (206K), Largest absolute year-on-year declines were noted for Mainland
India (176K) and Malaysia (154K) were Singapore’s top China (-90%), Indonesia (-85%), and India (-88%).
five international visitor-generating markets in 2020. These
markets accounted for 49 per cent of total IVA in 2020.
52020 TOURISM SECTOR
PERFORMANCE
HOTEL INDUSTRY
HOTEL INDUSTRY
2020 PERFORMANCE
Gazetted hotel room revenue for 2020 was S$1.2 billion, a Rate (ARR3) declined by 31.3 per cent to S$152, and Revenue
decline of 71.2 per cent year-on-year. Average Occupancy Rate per Available Room (RevPAR4) also dropped by 55.2 per cent
(AOR2) was at 56.7 per cent in 2020, a 30.2 percentage point year-on-year to S$86 in 2020.
decline compared to the same period last year. Average Room
ARR, AOR and RevPAR, 2020
Average Room Rate (ARR) Average Occupancy Rate (AOR) Revenue Per Available Room (RevPAR)
S$ %p % %ptsp S$ %p
Overall 152 q -31.3 57 q -30.2 86 q-55.2
Luxury 352 q -22.9 48 q -40.8 168 q-58.4
Upscale 198 q -25.3 49 q -36.7 97 q-57.2
Mid-tier 116 q -31.4 60 q -28.7 70 q-53.6
Economy 74 q -31.1 63 q -21.1 47 q-48.3
Data updated as at 22 April 2021.
2
Standard AOR = [Gross lettings (Room Nights) / Available room nights] x 100
3
Standard ARR = [Total room revenue / Gross lettings] x 100
4
RevPAR = AOR x ARR
NOTE: Luxury – Includes hotels in the luxury segment and are predominantly in
The hotel tiering system is a reference system developed by the Singapore Tourism Board (STB) prime locations and/or in historical buildings
to categorise the different hotels in Singapore into tiers based on a combination of factors that Upscale – IIncludes hotels in the upscale segment and are generally in
include average room rates, location and product characteristics. prime locations or hotels with boutique positioning in prime or
distinctive locations
Figures for the hotel industry are preliminary estimates, based on returns as at 21 March 2020.
The current hotel tiers published are based on the hotels’ performance in 2019. The response
Mid-Tier – Includes hotels in the mid-tier segment and are primarily located
rate across the tiers may vary. These figures exclude revenues arising from government in prime commercial zones or immediately outlying areas
contracts for COVID-related uses. Economy – Includes hotels in the budget segment and are generally
located in outlying areas
Tourism Court 1 Orchard Spring Lane Singapore 247729
+65 6736 6622 +65 6736 9423 stb.gov.sg
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